KALWUN Community Care
Newsletter
Welcome to the Kalwun Community Care Newsletter.
March 2017
In This
Issue!
 Valentines
Day fun
 Message from
Jean
 What’s been
happening
 Message from
Dennis
 Phone scams
 Aqua
Aerobics
 Be happy be
healthy
 Comedy
Corner
 Recipe of the
month
 Personal
Safety
factsheet
Hello everybody and welcome to 2017, isn’t the year going quickly,
can you believe its March already. We hope that you are enjoying
the services provided by Kalwun Community Care and if you have
any questions or queries, please don’t hesitate to contact the office
on 5522 9197. We hope you enjoy this edition of the newsletter.
Mandy
Some Valentine’s Day fun in the centre
KALWUN Community Care | 118 Bonogin Road Mudgeeraba | P 5522 9197 | F 5596 6058 | www.kalwun.com.au Page | 1
Message from Jean Edwards – General Manager
Well a big hello and welcome back for the new year to all our clients, I can’t believe
how quickly this year is going. We have lots of activities and events happening this year,
I am looking forward to be able to share these with you. A big welcome to any new
clients that have started with us over the past few months and we hope you continue
your journey with us for a long time to come.
You should have all by now received a factsheet from your Community Care Worker with
information relating to Home Care Reforms:
Changes to Home Care
Increasing Choice in Home Care - The Australian Government subsidises the cost of a
range of different aged care services to support older Australians, no matter what their
needs might be. One of these services is a home care package. From 27 February 2017,
home care packages will change to give you more choice about your care and who
delivers it.
Consumer Directed Care - What is Consumer Directed Care (CDC)? Consumer Directed
Care (CDC) gives you flexibility and choice in the delivery of your home care package.
It gives you more control over the types of care and services you receive, how they are
delivered, by whom and when.
If you haven’t received these fact sheets or would like to know more ask one of our staff
members, contact our office on 5522 9197 or; For more information about home care
visit http://www.myagedcare.gov.au or call the My Aged Care contact centre on 1800
200 422
Also the Department of Health has updated the Charter of Care Recipients’ Rights and
Responsibilities – Home Care, for further information or to receive a copy of the new
Charter of Care Recipients Rights please ask one of our staff or call us on 5522 9197. More
information can also be found at - https://agedcare.govcms.gov.au
Just for your information the Gold Coast City Council has a Home Library Service. The
Home Library Service is available to those who are unable to personally visit a library due
to ill health or disability and do not have the support of family or friends to collect reading
materials on their behalf. Library volunteers assist by selecting, delivering and returning
library items to and from homes of home bound customers. Eligibility criteria apply and
spaces in the program are limited. For enquiries call 1300 465 326.
Over the next 2 months our Administrator Mandy will be getting Client Surveys out to you.
These are not compulsory to complete but any feedback helps us to continually improve.
Feedback on surveys is completely confidential and we would greatly appreciate your
contribution.
Looking forward to the year ahead…
Jean Edwards
KALWUN Community Care | 118 Bonogin Road Mudgeeraba | P 5522 9197 | F 5596 6058 | www.kalwun.com.au
Page | 2
Message from Joe Edwards – Respite Centre Supervisor
Hi all, well I hope everyone had a great Christmas, it’s another year
and there are heaps of great activities on offer.
January - what a fantastic way to ease into 2017
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Visit from Robyn our lovely masseuse
Monday & Thursday’s painting with Eualanda- beautiful Art work on display
Outing to Varsity Lakes Tavern – a great time was had by all
Kalwun Australia Day Luncheon – the clients had a great time
BBQ on the deck overlooking the beautiful Bonogin Valley
Outing Shopping to Mudgeeraba Village
Bingo for prizes
Visiting Allied Health
Visit from Julie our lovely hairdresser
February - another fun filled month
Outing to Nerang Movies – the clients saw” Lion” and had a great day
Mon & Thurs painting with Eualanda – check out Jellurgal for clients Art work
Bingo for prizes
Kalwun Valentine’s Day Luncheon – the clients had a fantastic day
Outing to Paradise Point Bowls Club – a great day was had by all
Outing to Surfers Paradise to see the Sand Sculptures –everyone enjoyed the day
BBQ on the deck overlooking the scenic Bonogin Valley
Outing Shopping to Mudgeeraba Village
Visit from Robyn our lovely masseuse
Visiting Allied Health
 Visit from Julie our lovely hairdresser
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March - more activities on offer so come and join us
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Bingo for Prizes
Monday & Thursday’s painting with Eualanda
BBQ on the deck overlooking the scenic Bonogin Valley
Outing to the Nerang Movies
Outing to Northcliffe Surf Club
Outing for Luncheon at the beautiful Numinbah Valley
Outing to Aqua Aerobics at Mudgeeraba Swimming Pool- with Leah
Kalwun‘s St Patricks Day Luncheon
Kalwun v Jymbilung Bowls Tournament at Kalwun – Go Kalwun Krackpot’s
Outing to Nerang Country Paradise and BBQ
Visit from Robyn our lovely masseuse
Visiting Allied Health
Visit from Julie our lovely hairdresser
So if you would like to join us with the activities that are on offer please check out our
events calendar, in the next coming months as we have got some great things
happening. We would love to meet new people, so give us a ring on 5522 9197 and
book your seat on the bus……..Thanks Joe
KALWUN Community Care | 118 Bonogin Road Mudgeeraba | P 5522 9197 | F 5596 6058 | www.kalwun.com.au
Page | 3
Message from Dennis – Assistant General Manager
Not too much from my corner this time unfortunately folks. We are frantically working to
ensure we stay well informed about the sector changes, and communicating this to all
our consumers. During the month of February we held five consecutive daily
information sessions to all clients in our Respite Centre (some of whom might have had
to sit through the same boring speech more than once – sorry ). We collated the
common questions that were asked and sought to communicate these with all of our
clients. It turns out that the Fact Sheets on the Department’s website were much more
comprehensive and these should now have been given out to all clients (please ask us
for a copy if you have not received one).
We want to continue to encourage everyone to ask as many questions as you need to
in order to feel assured about your situation. I would like to thank all of our clients for
your warm welcome as well.
The first few months were a bit of a whirlwind start with Kalwun, and in my travels I have
met so many people with great stories to share. Sitting down for a cuppa in the Respite
Centre every now and then, or visiting clients in home is always time well spent as I enjoy
getting to know our clients and hearing about how we can improve our services (or
even how we are doing an OK job too )
As always, stay tuned for more to come – we have some exciting new programs
planned for 2017, ranging from swimming through to connecting with local schools to
deliver some innovative services.
KALWUN Community Care | 118 Bonogin Road Mudgeeraba | P 5522 9197 | F 5596 6058 | www.kalwun.com.au
Page | 4
Be Aware of Phone and Email Scams
Telephone scam targeting elderly Gold Coast residents
There have been many scams going around targeting older people. The Queensland
Police Media released a statement saying that an elaborate telephone scam in which
police and bank officials are impersonated has resulted in several elderly Gold Coast
residents loosing hundreds of thousands of dollars.
The victims – including one 89-year-old Tallebudgera woman who lost over $200,000 –
are cold called by a man claiming to be either a police officer, a manager from a
business, or a fraud investigator from one of Australia’s banks.
There are also emails going around impersonating the Queensland Police stating that
you need to pay a fine or other infringement.
If you or anyone that you know has been a victim of this scam please report the
incident through ACORN, the Australian Cyber-crime Online Reporting
Network https://www.acorn.gov.au/
Anyone with information which could assist with this matter should contact Crime
Stoppers anonymously via 1800 333 000 or crimestoppers.com.au 24hrs a day.
Kalwun Aqua Aerobics
Come join us for some fun in the pool with
an aqua aerobics class. Our first class is on
Tuesday 14th March at the Mudgeeraba
Pool. The cost is $3.
If you are interested just phone the centre
on 5522 9197 and speak with Joe or
Eualanda. 
KALWUN Community Care | 118 Bonogin Road Mudgeeraba | P 5522 9197 | F 5596 6058 | www.kalwun.com.au
Page | 5
Information, hints and health tips from our Nurse – Karen Grundy
KALWUN Community Care | 118 Bonogin Road Mudgeeraba | P 5522 9197 | F 5596 6058 | www.kalwun.com.au
Page | 6
Kalwun Community Care would like to say a
big HAPPY BIRTHDAY to all our clients
having a birthday this month.
We hope you have a wonderful day.
From all the team at Kalwun
Comedy Corner
KALWUN Community Care | 118 Bonogin Road Mudgeeraba | P 5522 9197 | F 5596 6058 | www.kalwun.com.au
Page | 7
Recipe of the month
Indigenous Orange and Wattleseed Muffins
10 minutes preparation + 15 minutes cooking
Ingredients:
 2 cups self-raising flour 1 tablespoon of caster sugar
 1 tablespoon of roasted wattleseed
 100g low-fat margarine or olive oil spread
 ½ cup orange marmalade
 1 egg, lightly beaten
 ½ cup milk
 1 tablespoon of icing sugar, for dusting
Method:
1. Pre-heat oven to 2100 C. Prepare a 12 hole muffin tin with patty cases. Sift flour
and sugar into a bowl.
2. Add roasted wattleseed and stir. Make a well in the centre of the mix.
3. Combine margarine and marmalade in a small pan. Stir over a low heat until the
marmalade becomes runny and the margarine has melted.
4. Add margarine mixture and combined egg and milk to the flour mixture and stir
until just combined (do not overbeat) – the batter should be quite lumpy.
5. Spoon batter into lightly oiled muffin tin and cook for 10-12 minutes or until
golden.
6. Transfer to a wire rack to cool and dust with icing sugar before serving.
This recipe taken from:
Flavours of the coast Koori Cookbook
“Recipes from the Aboriginal and Torres
Strait Islander people of the Illawarra
and Shoalhaven”
KALWUN Community Care | 118 Bonogin Road Mudgeeraba | P 5522 9197 | F 5596 6058 | www.kalwun.com.au
Page | 8
Factsheet for Seniors from the Gold Coast City Council
Personal Safety
Feeling safe and confident helps us to stay mobile and makes it easier to enjoy community life and
recreational activities. The following list offers a range of sensible strategies to help make your outings safe
and enjoyable. Choose those tips which best suit your lifestyle and comfort.
When walking
Before leaving home, take time to lock up carefully.
Take only what you need with you.
Avoid short-cuts that would take you through isolated areas, especially at night.
If you think you are being followed or in danger of being confronted:
 cross the street
 try and get the attention of people nearby - shout as loudly as you can
 seek help at the nearest house, shop or busy public place
 If possible, take note of what the offender looks like and, if a vehicle is involved, take note of its rego
number. Call the police with this information if you have access to a telephone.
 If you are confronted by someone who is trying to take your bag, give it to them. This may go against
all your instincts, but remember that no amount of money or inconvenience is worth personal injury.
 Carry a mobile phone or change for a telephone call.
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When shopping
 Carry your handbag in front of your body and keep your wallet separate.
 Keep your bag with you at all times and avoid carrying or leaving your bag on a shopping trolley, at
your feet in public places or on the hook of the door in a public toilet.
 When using an ATM, don't let people see where you put money in your bag or wallet and make sure
the ATM is in public view where you can be seen by other people.
When driving or on public transport
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If you are going somewhere unfamiliar, plan your route carefully in advance.
Avoid travelling on isolated roads, especially at night.
Ensure your car is in good condition and has plenty of oil, petrol and water.
Never pick up a hitchhiker.
Park your car in well-lit areas and don't leave valuables inside.
Have your keys ready before you walk to your car.
To reduce waiting times, know the bus or train timetable
When waiting at the bus stop or train station, stand with other people if possible.
If the bus or train is empty, or nearly empty, sit near the bus driver or the train driver.
Being safe and securing your home
 Use a peephole, door chain or a window to see who's at the door before opening it.
 Open your door only to people you know and trust.
 If someone is at the door and you are alone and feeling insecure, pretend there is someone else in
the house (preferably a male).
 Don't give your name, phone number, address to unknown telephone callers.
 Trim bushes and trees that obscure windows.
 Consider installing sensor lights that turn on when you come home at night.
 Have valuables engraved - contact your local police station for details.
 Consider keeping a dog.
 Plan at least two escape routes so you can leave your home quickly in an emergency.
 Store emergency numbers in the speed dials of your phone.
Further information
This information has been sourced from the handbook Confident, Safe & Secure Living in Queensland. For
further information or to obtain a copy the handbook, email [email protected] or
phone 07 5581 6642.
KALWUN Community Care | 118 Bonogin Road Mudgeeraba | P 5522 9197 | F 5596 6058 | www.kalwun.com.au
Page | 9
Suggestion Box
Clients - Don’t forget we have a suggestion box in the centre
just outside the craft room. We encourage you to complete
the comments and suggestions form and place it in the box.
Please be assured we do collect and read these on a regular
basis. Your input is important to us and we take every idea
and suggestion into consideration.
Outcomes from your suggestions and comments will be
discussed at the client meetings.
Pets
Just a reminder to please ensure that your pets are kept
restrained or locked away when our worker visits. Your
pet may be friendly and cute but they can also bite and
scratch. Thank you for thinking about the Health and
Safety of our workers by keeping your pets out of the
way.
Hairdresser in Centre
Don’t forget we have the
lovely Julie that comes in
every second Thursday to do
hair. See Joe or Eualanda to
book in.
Massage in Centre
We have the lovely Robyn
that comes in every second
Thursday to do relaxing
massages. See Joe or
Eualanda to book in.
KALWUN Community Care | 118 Bonogin Road Mudgeeraba | P 5522 9197 | F 5596 6058 | www.kalwun.com.au
Page | 10
Lawn Maintenance
We have recently undertaken a review of our fees policy for Lawn Maintenance.
For all Kalwun clients receiving home maintenance services under either of the
following programs:
- Commonwealth Home Support Program (CHSP)
- Queensland Community Care (QCC)
We have reduced our fees to $12.50 per service, effective from 1/3/17
For those clients in receipt of a Home Care Package
of funding, your fees will still be charged to your
package as usual and remain as agreed in your
Service Agreement.
Just a reminder….that we have EFTPOS Facilities available
for payment of fees both in the home and in the Day Respite
Centre.
We believe that this is a step in the right direction with regards to
moving forward with technology and also providing you with an
easy, safe and convenient way to pay your fees. It is a
recommendation from Government Funding Bodies that we
eventually become a cashless organisation and all fees will be
paid electronically. We appreciate your cooperation with
regards to the above matter. If you have any queries or concerns,
please don’t hesitate to contact the office on 5522 9197 and we
will answer any questions you may have.
How to contact us!!!
Email address:
[email protected]
Phone:
5522 9197
Fax:
5596 6058
Website:
www.kalwun.com.au
Address:
118 Bonogin Road, Mudgeeraba, 4213
Take care, until next time, from the management
and staff at Kalwun Community Care
KALWUN Community Care | 118 Bonogin Road Mudgeeraba | P 5522 9197 | F 5596 6058 | www.kalwun.com.au
Page | 11