Significant Seven & Beyond Laura Madden UK Civil Aviation Authority (CAA) Safety Performance Analyst & Bowtie Programme Manager 28th September 2015 1 Objective To share a Regulator’s Bowtie journey and our Bowtie developments Content - Introduction to CAA and our remit - CAA’s Bowtie History - Significant Seven Template Project - After Significant Seven Project - Bowtie Strategy and focus groups - Safety Performance Indicators - Risk Assessment - Oversight - Other Projects 2 The UK Civil Aviation Authority (CAA) The CAA is the UK's specialist aviation regulator. Its regulatory activities range from making sure that the aviation industry meets the highest technical and operational safety standards to preventing holidaymakers from being stranded abroad or losing money because of tour operator insolvency. Safety and Airspace Regulation Group (Gatwick) Intelligence, Strategy and Policy (ISP) Intelligence: Ensure the right processes and data are in place to: • • • • Identify safety issues Assess and prioritise their risk Measure safety performance Promote the results so the right actions can be taken to improve safety 3 The CAA’s Bowtie History Got hooked around four years ago Saw potential and use Risk Management moving forwards based on Dr James Reason’s Swiss Cheese Model Picture and story telling Small internal testing to understand use and worked with two key UK organisations who already used bowtie Share the information and innovative way of displaying and understanding risk 4 Where we started… Accident outcomes, but how do they manifest themselves, what causes them, what controls are in place to mitigate their risk and how effective are they? Runway Incursion Runway Excursion Fire Airborne Conflict CFIT Ground Handling Loss of Control 5 Significant Seven Bowtie Template Project Templates focused on issues relevant to each Sig 7 item Created by multi-disciplinary groups of CAA and industry experts Focus on large commercial air transport operations Total system approach (including third party risks) Freely available with guidance for industry to tailor to their own operation and use within their SMS www.caa.co.uk/bowtie For the regulator: Support performance-based oversight Data collection and safety performance monitoring International engagement 6 The Bowtie Templates Core Bowties (7) Prominent precursor events (identified through data) Fully completed with all elements and additional information Supplementary Bowties (14) Other precursor events Skeleton bowties Umbrella Bowties (3) Generic issues independent of event Human – Technical - Environment 7 Appreciation for Controls Criticality Criticality Threat Exposure Safety Performance Indicator (SPI) Document LinkOwnership Control Functionality (brf Effectiveness codes) Control Type 8 The Bowtie Templates Sig 7 LoC LoC LoC RE RE RE CFIT CFIT CFIT RI RI RI AbC AbC AbC GH GH GH FIRE FIRE FIRE Hazard Operation of Large CAT Fixed wing aircraft (human performance) Operation of Large CAT Fixed wing aircraft in adverse environmental conditions Operation of Large CAT Fixed wing aircraft experiencing technical failures Large CAT Fixed wing aircraft - Landing Operations Large CAT Fixed wing aircraft - Take-off and Landing Operations Large CAT Fixed wing aircraft - Take-off/Departure Operations Large CAT Fixed wing aircraft - Non-precision approach (especially in IMC or at night) Large CAT fixed wing aircraft - Arrival or departure (general) Large CAT fixed wing aircraft - Precision approach in IMC or at night Large CAT fixed wing aircraft operating on the ground in or close to the protected area of an active runway Ground vehicles and/or people in or close to the protected area of an active runway for large CAT aircraft Large CAT Fixed wing aircraft - Landing Operations Two or more aircraft in vicinity of each other whilst airborne in UK Class A airspace CAT en-route operations in UK Class G airspace CAT operations in the circuit area of a procedural controlled aerodrome Loading operations for large CAT fixed wing aircraft at UK Aerodromes Ground vehicle operations in the vicinity of large CAT fixed wing aircraft Cold weather conditions conducive to large CAT fixed wing aircraft contamination (on the ground) Aircraft electrical systems on large CAT fixed wing aircraft Combustible materials in the cargo compartment on large CAT fixed wing aircraft Fuel and combustible aircraft components for large CAT fixed wing aircraft - external to the pressurised areas Top Event Aircraft unintentionally deviates from normal in-flight parameters (aircraft upset) Aircraft unintentionally deviates from in-flight parameters (aircraft upset) Aircraft unintentionally deviates from in-flight parameters (aircraft upset) Inability to make a stop within the expected landing distance required Loss of directional control on the runway Inability to become airborne within the expected takeoff distance requirement Terrain separation deteriorating below normal requirements Terrain separation deteriorating below normal requirements Terrain separation deteriorating below normal requirements Incorrect presence of aircraft in the protected area Incorrect presence of vehicle or person in the protected area Incorrect presence of aircraft in the protected area Two or more aircraft are in such proximity that their safety is or may be compromised Two or more aircraft are in such proximity that their safety is or may be compromised Two or more aircraft are in such proximity that their safety is or may be compromised Aircraft significantly outside the operational mass and balance envelope Significant ground damage undetected prior to aircraft commencing takeoff Aircraft commences takeoff with contaminated flying surfaces or engines Hidden area fire becomes established Cargo compartment smoke/fire Uncontained fire occurring external to the pressurised areas of the aircraft in-flight 9 Post Project Large uptake, worldwide, which has exceeded expectations including airlines, aerodromes and other regulators Implementation projects underway with UK aviation organisations To appreciate the feasibility, practicality and benefit of embedding bowties within an organisation’s SMS Training of CAA staff Creation of a joint regulator-industry Bowtie User Group Endorsement of CAA Bowtie Strategy 10 SAFETY REPORTING & CLASSIFICATION INTERFACES Problem Solving on Hot Topics Risk Classification Constructing specific bowties to assess a particular issue/event Identifying high level controls to allocate risk grading to safety events Safety Event Reporting Using the controls to improve quality of safety reports Performance Based Oversight Audits SSP / SMS Hazard Identification Identifying threats and top events in the safety system Risk Assessment Qualitative assessment of controls Focus on under performing controls on oversight audits Debriefing Aid Risk Mitigation Running safety events through the bowtie to appreciate the severity Incident/ Accident Investigation Total system approach considered during an investigation Taking actions to improve the controls Critique of Industry BowTies To review practicality and whether critical controls have been considered Safety Promotion Safety Assurance Raising awareness of controls in the safety system Identify and monitor SPIs to measure success of the actions CAA Bowtie Strategy CAP1329 Purpose To maximise the use of bowtie CAA and industry Inform decision making so that the right actions can be taken to achieve the best safety outcomes for the UK public Objectives Known as the world leader on aviation bowtie risk modelling expertise Embed methodology and its output within Regulatory SMS to help drive safety improvement activity and safety planning Output is fundamental to Performance Based Oversight (PBO) Improve our intelligence capability identifying and driving data collection Raise aviation safety management standards 12 Safety Performance Indicators what matters in our safety system – measuring control effectiveness Appreciate BowTie Element Type SPI Description Top Event Threat Crit Ctrl Crit Ctrl Audience Activity or Level Outcome Number & Rate of Loading Errors with significant effect on M&B Number & Rate of Loading Errors from an incorrect loadsheet Number & Rate of loadsheets accurately produced Proportion of load controllers trained on aircraft types and their specific mass and balance requirements Usefulness 1. one criteria, no audience 2-4. some criteria, at least one audience 5. majority of criteria, more than one audience Snapshot or Contin. Monitored Cont. Monitored Cont. Monitored Data Source 1 Outcome 2 Outcome 4 Activity Varies D2D 4 Activity Snapshot Trg Record Availability 1. yes, easy 2. partially available, not always reported 3. difficult to obtain MOR MOR Accessibility (dependent on coding review) 1. easy to export 3. detailed review 5. difficult to obtain 13 Risk Assessment - RAPT Risk Assessment Prioritisation Tool Tier 1 Safety Risk Issue Accident Outcome How important are these controls? How are these controls degraded by the risk issue? How likely / what is our exposure to this risk issue occurring? What sector/s can this risk issue be present in? What is the sector contribution to the overall risk picture? What big ticket accident outcomes can this risk issue result in? How are these accident outcomes distributed globally? 14 Regulatory Oversight of Bowtie Industry have bowties are part of their SMS How were they created? How effective are they? How are they being used? Are they getting the most out of the models? How are they being updated? Where do they sit within the SMS? 15 Accident / Incident Investigation Which scenario is relevant to the accident/ serious incident? Were the expected controls present and how did they perform? What degraded the controls for the scenario to progress? Which control prevented the scenario to progress into a more catastrophic outcome? 16 Other Aviation Sectors Airworthiness Identified top risks on heat map Deeper dive into the risks for maximise improvement General Aviation Sector and outcome focussed Hot Air Balloons, Flying Displays, EASA Aircraft etc Highlight areas for oversight Offshore Helicopters Post Review Sept 2013 (CAP1145) Top risks identified at SMS conference Bowties being constructed with industry to understand the risk further CAA & Industry use 17 Safety Assurance Review Understanding the impact of change Highlighted concerns for internal independent audit Submitted recommendations 18 Pop-Ups Events, risks, trends we are yet to fully understand and/or want to manage more effectively: RPAS – Remotely Piloted Aircraft System Volcanic Ash Birdstrikes Glider Conspicuity AGPLA – Attaching Ground Power to Live Aircraft State Safety Partnerships 19 Summary Significant Seven Template is a solid foundation Established Strategy Using the templates to enhance risk management within RSMS Appreciation on control reliability and effectiveness to enhance data collection and intelligence Variety of uses for bowtie risk models Promote our experience with industry and learn together 20
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