Dixie State College Library 2011-2012 Annual Report
Reflections on a Year of Building, Growth, Learning and Excitement
Val A. Browning Library Annual Report FY 2012
Page 1
Table of Contents
Introduction
3
To Move a Library
4
Library Personnel
8
Public Services
12
Circulation Activities
12
Reference Services
14
Interlibrary Loan
18
The Library Web Page
19
Online Database Usage and Statistics
20
Liaison Activities and Library Academic Outreach
25
Library Instruction
27
Instructional Technology
30
Programming and Outreach
32
Acquisitions, Cataloging and Collection Development
34
Special Collections / Archives
36
Digitization Projects 2011-2012
39
Library Faculty—Teaching, Professional Development & Service
39
Assessing Progress, Setting New Goals
46
Conclusion
53
Val A. Browning Library Annual Report FY 2012
Page 2
Introduction –Transition to a New Library Space
The Academic Year 2011-2012 has been focused on building. President Stephen Nadauld opened the
academic year with a refocus on the question he posed in his first year at Dixie State College, “Are You
Building?” In this question, he was asking “Are you building a culture of learning—a culture that will
produce knowledgeable and competent students who are trained to think critically and solve problems;
equipped with the necessary skills and knowledge to be successful in their chosen work; flexible and
resilient in the face of new and dynamic situations; and prepared to be life-long learners?” He was
asking “Are you building a culture of values—supporting a culture of respect, integrity, honesty, service,
engagement and diversity that strengthens citizenship?” He was asking “Are you building a culture of
community, building and maintaining strong relationships between students, faculty, staff, and
community stakeholders, fostering economic growth and workforce development, life-long educational
opportunities, and cultural enrichment?” These are the core themes defined by the campus-wide
accreditation committee to reflect the Dixie State College values and identity.
This academic year provided a special metaphor for the question posed by President Nadauld—the
construction of a new building on campus—the Jeffrey R. Holland Centennial Commons. The planning
and design of the building had been the focus of the previous two academic years. On March 21, 2011,
Jacobsen Construction Company broke ground to bring to reality the planning and design. By the end
of June, a steel framework had emerged and the structure had begun to take shape. By the end of
June 2012, the inhabitants of the building, including the library staff, had moved into the building and
were making it home.
The Holland Centennial Commons is a multi-purpose building, constructed to provide support for
academic excellence and student success. The first floor (with a south street level entrance) houses
Student Services. The library is housed on the second floor, the mezzanine, and the third floor. The
entrance to the library is also a street level entrance on the north from a plaza that separates it from the
Gardner Student Center. The fourth floor houses the English Department, the Writing Center, the
Tutoring Center, group study rooms, a collaborative study area and an outside balcony. The fifth floor
houses administrative and business offices, IT staff and a data center, the Career Center and the Zion
Room, a celebratory space for academic and community “happenings.”
June 2011
June 2012
Having spent many, many hours on design, the library faculty and staff considered their major focus for
the 2011-2012 to be two-fold—the planning for the move from the Val A. Browning Library to the
Holland Centennial Commons and assisting with the final selection of the furniture and basic interior
design. That was complicated enough!
Val A. Browning Library Annual Report FY 2012
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To Move a Library
A “Move Committee” worked to plan and to coordinate the move. David Zielke directed planning for
moving the general collection from static to compact shelving. Bonnie Percival, Special Collections
Librarian, coordinated the move for Special Collections. Tracey O’Kelly coordinated the move of
individual offices and equipment. Ellen Bonadurer addressed Circulation needs for the Move. Dianne
Hirning was in charge of setting up a satellite library to provide basic services to students during the
move. Bailey’s Moving and Storage, a company that had moved libraries and museums and had “state
contract” status, was selected to make the move. We all owe a debt of gratitude to the Move
Committee for coordinating a smooth and harmonious project. It was amazing!
Furniture selection, coordinated by Purchasing Director, Jackie Freeman, was a full year project.
Residents of the building were invited to “test drive” furniture offerings and to help make furniture
choices and to “test drive” recommendations from vendors. As we went through the furniture selection
process, the entire team was in awe of Jackie’s patience, expertise, and management of details.
The final furniture and interior design process brought new surprises. Throughout the design process
and planning process, the library worked closely with Bryan Irwin, a library consultant from Sasaki
Associates who was part of the VCBO design team. Strong input was given with regard to compact
shelving and library-specific furnishings. Late in the process we discovered that none of our requests
or consultant recommendations had been included in the specifications for the compact shelving. The
shelf width for the compact shelving was 9” rather than a standard 11” used in most academic
collections and the request for special archival shelving for Special Collections was not included in the
bid specifications at all. The vendor had questioned the specifications and the questions were not
passed on to our Facilities Director or to the Library Director. At the point of discovery it was too late to
make changes, but the vendor worked to make some accommodation to handle issues like oversize
books and so forth. We reconfigured shelving in the Special Collections area in the Val A. Browning
area and were able to move some of these shelves into our new quarters in the Holland Centennial
Commons. Our shelving was not what we had planned and in some cases we had to move books from
general shelves to oversize or folio shelves because of the 9 inch shelving, but the end product was a
workable solution.
Designing interior space for a library apparently was a challenge for designers at VCBO and in Spring
2012, the interior designers said, in effect, “We think that librarians have a better concept of what they
need than we do, as interior designers. We think Dixie State College should specify and put out for bid
the library-specific furniture.” This included all static shelving, shelving created by special design (such
as display or locked case shelving), carts, atlas or map cases, microfilm and file cabinets and so forth.
Thanks to the dedication of our Head of Technical Services, and support of our Instructional Librarian
and creative problem-solving by DSC Director of Purchasing, Jackie Freeman, we were able to
accomplish design, selection, placement, and bid specifications for these materials within a two week
period! Amazingly, the materials were delivered just before our scheduled move.
Members of the Move Committee had done their work well. In Special Collections, Librarian Bonnie
Percival and Amanda Reeve, hired especially to support the move, packed up the collection in boxes
and coordinated the move itself, and settling in of the collection. David Zielke coordinated the move of
the general collection, with support of professional and paraprofessional library personnel. Dianne
Hirning and Lichelle Christensen (also hired to support the move) coordinated the operation of the
Satellite Library Service. Tracey O’Kelly had scheduled the moving of equipment in advance and
coordinated the moving of the Offices. Ellen Bonadurer and her team facilitated a harmonious move of
the Circulation area. Bailey’s Movers had provided directions for the move, labels, and the means for
Val A. Browning Library Annual Report FY 2012
Page 4
transporting our books in a parade of large wooden carts. They estimated the move would take 12 long
days. In 5 twelve-hour days, the move was largely complete! The unpacking took longer—the library
was now in its “new home.”
Special collections
Moving Library Busts
st
1 2 carts of books
Expansion of Space and Services
The Jeffrey R. Holland Centennial Commons is an incredible building! The space includes the library,
but serves functions beyond the library. Library services are housed on the second floor, the
mezzanine, and the third floor of the Holland Centennial Commons. There are additional collaborative
study areas and study rooms on the fourth floor, which houses the English Department.
The Information Commons on the second floor provides a dramatic introduction to the information
access and support available to Dixie College Students and faculty! The central focus for the floor is a
centralized grouping of 82 new all-in-one computers available for student use. Six of those computers
are available for public access. On the east side of the room is the traditional circulation desk and the
Reference Desk is located on the west end of the room, with offices for four librarians just behind this
desk. On the North and South sides of the room there are IT helpdesks providing technical support for
all in the building. Students can seek assistance with technical software or hardware problems, and
even bring their laptops, tablets, or mobile devices to the desks for trouble-shooting or basic “fixes.”
Just south of the Circulation Desk, there are four technology enhanced study rooms which are
equipped for presentation practice, viewing, or collaborative work with technology. One of these rooms
is specially equipped for disability access to technology. In the southwest corner of the room is a large
computer classroom which can be booked for special use by faculty and their classes. When the room
is not in use the 36 computers are available for student use.
Information Commons, Second Floor
Val A. Browning Library Annual Report FY 2012
Circulation Services, Second Floor
Page 5
The mezzanine provides special opportunities for group and individual study. The current print and
periodical materials are housed on this floor in the area just off the main elevators. Comfortable and
inviting furniture provides a relaxed area for the reading of periodicals or individual study. Computers
are also available for individual use on the east and west side of the mezzanine. The main focus of this
floor, however is collaborative study. There are 16 group study rooms on the mezzanine available on a
first-come-first served basis. Group study rooms bear the names of contributors who donated funding to
the building and specifically to support the purpose of this area. The naming of rooms in the building is
a wonderful example of the culture of community and Dixie tradition. Among the most popular of the
study rooms are the “jewel boxes” which “hang out” over the edge of the balcony.
Computers and Study Room, Mezzanine
Periodical Reading Lounge, Mezzanine
“Where are the books?” was the most frequent question posed in the building before signage and maps
were posted. The books are housed on the third floor of the library in moveable compact shelving. In
moving the library collections, library staff requested that the new compact shelving be able to house
twice what is currently housed on the shelves. And it is so! The third floor is designated as the quiet
study area for the library with large tables and computers provided on the east and south areas of the
floor. There is also a variety of furniture to address a variety of learning styles. The goal of the entire
building is to encourage the student feel at home in this academic space.
Compact Shelves and Study area
Popular study zone on the third floor
The Juvenile Collection and Curriculum Materials support the Education program and a course in
children’s literature. This area is housed in the southwest corner of the third floor. The Faculty
Development area and Innovative Classroom are on the Northwest corner of this floor, directly across
from the splendid space provided for Special Collections and Archives. That area will be presented in
detail in part of this report devoted to Special Collections and Archives.
Val A. Browning Library Annual Report FY 2012
Page 6
The expansion of services that have come with the move to the Holland Centennial Commons has
been the product of preparation and planning over many years—but most specifically in the FY 2011
and FY2012 academic years, culminating in the June 2012 move. The goal of this building and of this
move has been to provide a space to support academic learning and success for the entire academic
community. A brief outline of the expansion of services in the library area includes:
 A partnership with the Information Technology Department to provide academic and technical
support for our students: IT support provided by student technicians is now available on all
library floors.
 Flexibility and improvement of printers: Conveniently located printer/scanner/copiers on each
floor allow students to make black and white prints or copies from any computer workstation in
the building, using their print account. Color printers are available on each floor and IT
Technicians can help students select those printers, add money to their accounts, scan
materials, or otherwise make best use of these new machines.
 An increase in the number and quality of computers available throughout the library: In the Val
A. Browning Library, there were just over 100 computers available to students in public areas; In
the Holland Centennial Commons there are more than 200 computers available.
 Much needed increase in library faculty and staff: Beginning July 1, there is provision for an
additional reference/liaison librarian and two additional part-time paraprofessional positions.
 The provision of a variety of study areas to support student learning: We have increased the
number of group study rooms (4 on the second floor; 16 on the mezzanine; 6 on the fourth
floor). There are large collaborative study areas on the third floor and the fourth floor.
Comfortable furniture in a variety of styles and formats is available throughout the library
space—and really, throughout the building.
 Enhanced security system and provision for self-checkout of materials: An enhanced RFID
security system was installed for the library area with security gates at the library entrance on
the second floor and gates on the first floor. Self-checkout stations are available on the first,
second and third floors.
 Food to support learning: Library users can now eat in the library space. There are two food
venues in the Holland Centennial Commons: the Stacks restaurant on the second floor and the
Infusions snack and drink area on the first floor. There are also vending machines available on
each floor. The only areas in which food and drink are not allowed are: the library computer
classroom; the compact shelving area; and the Special Collections area.
 A commitment to recycling: Building users are expected to “police their own food and trash” and
recycling stations are provided on each floor in order to allow our users to dispose of trash in an
ecologically responsible manner. There are also hydration stations available on each floor to
allow people to refill their water containers with filtered water.
 A space designed for comfort, academic support, and appreciation of the beauty that surrounds
us: The Holland Centennial Commons is a splendid building, with comfortable furniture,
excellent materials and services, and truly splendid views.
Self-checkout station
Printers
Val A. Browning Library Annual Report FY 2012
Recycling station
Page 7
The new Holland Centennial Commons stands as a metaphor for the Core Themes and Values of Dixie
State College of Utah. The building epitomizes the culture of learning—designed to support the
academic success of our students. The library is the heart of that culture, reflecting strong academic
resources, a commitment to academic support of students by librarians and staff, up-to-date equipment,
and comfortable, welcoming surroundings that address the needs of various learning styles. The
building epitomizes a culture of values—from the obvious values of academic support, learning and
integrity, to the values of community responsibility in LEED design and recycling, and valuing art,
design, and the beauty that surrounds us—as we just look at the splendid views provided for us at
every turn. The building has been built for its community – for the academic community and its
surrounding community. Essential services are housed in this building: student services (registration,
financial aid, and career services), academic services (the library, English department, tutoring center,
writing center, etc.), business services, and administrative services.
It is natural, with the opening of a new building, to focus on the building completion in the introduction to
this report. I have, in this annual report, “begun with the end in mind.” Most of our year was spent in
anticipation of and preparation for the move to the Holland Centennial Commons. However, the reality
is that the services in the 2011-2012 academic year did take place in our other much-loved space—the
Val A. Browning Library. It is time to look at the 2011-2012 year in a more traditional manner.
Library Personnel 2011-2012
Library Administration
Daphne Selbert, MLS, University of Hawaii
Dean / Director
Phone: (435) 652-7711
[email protected]
Tracey O’Kelly
Office Manager/Paraprofessional
Phone (435) 652-7710
[email protected]
Subject liaison: English Language & Literature
Val A. Browning Library Annual Report FY 2012
Page 8
Librarians (Faculty)
Caleb Ames, MLS University of Texas
Asst. Librarian (Systems Librarian)
Phone: (435) 879-4321
[email protected]
Vickie Black, MLS
Brigham Young University
Part Time Librarian
Left DSC: July 2012
Subject liaison: Computer and Information
Technology, Fine Arts, Foreign Languages
Dianne Hirning, MLS, University of Illinois
Assoc. Librarian (Reference, Interlibrary Loan)
Phone: (435) 652-7720
[email protected]
Linda Jones, MLS,
San Jose State University
M.Ed., University of Northern Colorado
Assoc. Librarian (Instruction)
Phone: 435-879-4243
[email protected]
Subject liaison: Physical Sciences,
Subject Liaison: Education,
Natural Sciences, Communication, Theater
Consumer & Family Science,
Music, Psychology
Val A. Browning Library Annual Report FY 2012
Page 9
Bonnie Percival, MLS
Brigham Young University
Assoc. Librarian (Special Collections)
Retired: June 2012
David Zielke, MLS,
Brigham Young University
Librarian (Technical Services Librarian)
Phone: (435) 652-7716
[email protected]
Subject Liaison: Nursing & Allied Health,
Subject Liaison: Automotive
Criminal Justice, Social Sciences, Humanities.
Technology, Aviation, Accounting,
Business, Dance, & Recreation.
NOTE: Associate Librarian Martha Talman, who has served as our Instructional and Electronic
Resources Librarian, was assigned to the College Administrative Offices to provide special support for
curricular issues, policies, and the accreditation process. She returns to the library as Electronic
Resources Librarian in July 2012.
Instructional Technology
Josh Stanley,
Instructional Design Technologist
ABD, EDD, Columbia University
Phone: (435) 652-7863
[email protected]
Josh Stanley provides support for faculty wishing to actively include technology in the instructional
design for their courses.
Val A. Browning Library Annual Report FY 2012
Page 10
Acquisitions
Shannon Berndt
Deaun Kimber
Acquisitions Paraprofessional
Phone: (435) 652-7717
[email protected]
Acquisitions Paraprofessional
Phone: (435) 652-7721
[email protected]
Circulation
Ellen Bonadurer
Circulation Supervisor (day)
Adriana Horne
Circulation Supervisor (evening)
Phone: (435) 652-7713
[email protected]
Phone: (435) 652-7715
[email protected]
Deborah Looker
Weekend Supervisor
Phone: (435) 879-4270
[email protected]
Val A. Browning Library Annual Report FY 2012
Page 11
Public Services
The Val A. Browning Library has continued to offer over 90 hours of service each week during the
academic term. Regularly scheduled hours were:
Monday through Thursday
Friday
Saturday
Sunday
7:30 am
7:30 am
12:00 noon
3:00 pm
to
to
to
to
Midnight
6:00 pm
7:00 pm
10:00 pm
Summer and break hours are posted on the library website and on the campus communication system.
The summer hours for summer 2012 were modified to reflect the move in June. Break hours are 8:00
am to 5:00 pm weekdays. The library is closed on weekends during the break period.
Circulation Activities
Gate Count
The “gate count” during the 2011-2012 year reflects a decrease in the number of students using the
physical library building. We do not have numbers for the month of June because June was consumed
by the move from the Val A. Browning Library to the Holland Centennial Commons Building. The
security gates in the new building were not fully installed until late July, 2012. The statistics for the next
academic year will be difficult to calculate because the Holland Centennial Commons is a shared
building and people will enter the building for classes and other functions as well as to use the library.
GATE-COUNT 2004 – 2012, Comparative Statistics
MONTH
July
FY2005
3,863
FY2006
4,376
FY2007
3,402
FY 2008
2,893
FY2009
4,755
FY2010
7,840
FY2011
8,121
FY2012
6,618
August
September
October
November
December
January
February
March
April
May
June
TOTAL
8,303
20,533
18,266
16,591
13,953
10,958
17,022
17,026
20,025
6,388
4,767
157,695
8,806
21,536
17,735
15,739
11,309
13,382
14,783
15,155
16,712
5,775
4,552
149,880
10,051
17,587
15,840
15,028
10,875
11,547
13,851
12,844
14,852
4,884
4,037
134,798
9,295
16,086
16,383
14,812
9,521
13,647
14,749
3,030
5,324
409
1,980
108,129
6,628
20,139
19,515
16,026
14,501
18,324
13,750
17,765
19,954
3,391
7,581
162,329
10,859
27, 679
25,937
23,454
18,379
20,773
24,240
21,194
23,364
7,821
10,601
225,141
13,668
32,253
28,432
25,409
18,944
22,249
24,358
23,468
28,674
6,581
9,803
241,957
16,596
30,102
25,959
25,577
15,654
22,828
25,218
22,006
28,817
4,510
n.a.*
223,884
*Gate Count was not available for the month of June because the gates in the Holland Centennial
Commons were not operational until September due to system and construction challenges.
Val A. Browning Library Annual Report FY 2012
Page 12
Comparative Circulation Statistics 2005-2012
Comparative Circulation Statistics 2005-2012
Fiscal Year:
2005-06
2006-07
2007-08
2008-09
2009-10
2010-11
2011-12
26,556
21,203
20,423
26,120
36,538
36,376
34,243
8,491
8,938
8,674
6,012
7,687
8,631
5,748
3,060
3,028
Checkout (includes
renewals)
In-house use
(includes use of
periodicals)
Renewals*
Breakout by
category
13,828
11,597
10,117
12,136
13,190
12,103
10,166
Audio-visual
4,987
3,851
3,961
4,784
5,843
5,261
4,210
Reserve and other
7,741
5,755
6,345
9,200
17,505
19,012
19,867
22,201
17,414
16,741
21,861
31,884
32,764
31,149
College employees
2,991
2,579
3,013
3,212
3,165
2,434
2,705
Community patrons
1,364
1,210
669
1,047
1,489
1,178
389
Books
User statistics
(circulation by patron
type)
Students
26,556
26,120
20,423
26,120
36,538
36,376
34,243
Total of users
NOTE: Because of an upgrade to the Library’s Symphony System, Renewals are counted separately for the first
time. This is a statistic requested by national surveys and will bring the library into compliance in this statistical
area.
Circulation numbers for physical materials continue to decrease. Part of this is certainly a reflection of
the fact that the larger portion of the library’s materials was not available during the month of June, as
we moved materials and then settled them in the new areas of the Holland Centennial Commons. One
can also note that a large proportion of our circulation is in the reserve collection. This year, 19,867 of
the total circulation of 34,243 were from the reserve materials, placed behind the circulation desk by
faculty for assigned use by students. The major change, of course, is the increased use of electronic
resources.
Challenges faced by the Circulation Department this year:
 While the student population has increased dramatically over the past two years, the staffing of
the Circulation department has not increased. The Paraprofessional assistant to the Dean has
become a virtual member of the circulation department, especially in times of illness, emergency
or staff vacations. Our late evening and weekend coverage has been very “lean.”
 Similarly, because of the limitations of work-study funding, there has been no increase in the
allotment of funds for student workers.
 The Circulation Department, and, indeed, all library staff, were excited and daunted by the
planning involved with the move. Projects have included analysis of plans, consideration of
furniture and equipment, a major RFID project (placing security tags in all library materials), and
assistance for the weeding projects initiated by the librarians.
Val A. Browning Library Annual Report FY 2012
Page 13
 Circulation and Reference Departments partnered to provide a satellite library service in June
so that summer school students would have positive academic support during the move of the
library.
 Training on equipment and software programs related to the RFID will be an ongoing project in
the next academic year.
Accomplishments celebrated by the Circulation Department this year:
 The RFID project was a major project which involved (a) selection of the system; (b) training
on the equipment and (c) working with student workers on a 3 month project to label all library
materials. We are very grateful for the funding provided by the Academic Vice President for
this project.
 Planning and executing the move from the Val A. Browning Library to the Holland Centennial
Commons was an accomplishment for the entire library team!
 Preparation for the project involved major “housecleaning” and elimination of surplus materials
from office areas, storage closets and other nooks and crannies in the Browning building. A
major focus was working with our individual files and digitizing what materials could be more
effectively stored in that format.
Student Employment in the Library
Student employment through the Work-Study program is vital to library service. It also provides “realworld” work experience for students. Work-study students go through an application process and are
interviewed by circulation staff members. Circulation Staff have an extensive training program for
students and provide regular evaluations each semester. The review process allows students to receive
feedback on their work, and enables students to give feedback to library personnel for improvement of
procedures or overall services.
Student employment provides a job-related learning experience, but relates most closely to the core
themes of values and the culture of community. Students learn the values of responsibility, integrity,
service, and engagement through their commitment to particular hours of service, the expectation of
assigned duties fulfilled with accuracy and responsibility, and through being part of the library team.
The value of community is a major focus for the library team. Our primary community is Dixie State
College of Utah—its students, faculty and staff. But library service reaches beyond campus borders,
and our students participate in this outreach.
This academic year the library employed additional student workers for two special projects related to
our move. Students played a key role in our RFID tagging project. In this project over 100,000 library
items had to be tagged for a new library security system. The students were wonderful! They worked
in two person teams, as scheduled, and completed the project on schedule. Because the project was
funded separately from Work Study funds, the project enabled us to hire students who would not
normally qualify for work study funds—including international students. It was a wonderful way to
enlarge the community of our library team!
In this academic year, student workers provided 6043 hours of service—the equivalent of 2.84 FTE!
Reference Services
[provided by Dianne Hirning, Reference Coordinator]
During the academic term, Dixie State College Library staffs the Reference Desk with professional
librarians over 70 hours each week. Librarians have been on duty from 8:00 am until 10:00 pm Monday
Val A. Browning Library Annual Report FY 2012
Page 14
through Thursdays, from 8:00 until 6:00 on Fridays, and from 5:00 until 10:00 pm on Sundays. This
represents 9 to12 hours each week worked by 5 librarians and 25 hours a week worked by our parttime librarian. We are excited to announce that there will be an additional librarian added to our faculty,
and this will create, not only a group of 6 librarians, but we will begin offering reference services on
Saturdays. This means that a professional librarian will be available to serve students research needs
7 days a week.
This past academic year, librarians took 2 week long samplings of reference questions. The chart
below reflects our past practice in random sample statistics. We anticipate revising this sample to
reflect the significant changes in services that will be provided in the Holland Centennial Commons. .
With the beginning of the fall 2012 semester, we will begin reference sampling again using a format
tracking the length of time spent on each question, less than 5 minutes, 5-15 minutes and 15+ minutes.
We will no longer separate out the LIB 1010 questions because this is not indicating the length of time
spent with each student. Sometimes we answer a LIB 1010 question in 2 minutes, and at other times
we spend 20 minutes with one student on a LIB 1010 issue. Tracking our time is becoming
increasingly important with a larger building and more responsibilities to departments on campus.
Because it is often difficult to track questions during busy times, the numbers represented are really an
underrepresentation of queries brought to librarians. It is typical to do a random sampling to ascertain
numbers but we will use feedback to improve the process next year. Here are the FY2012 numbers.
Dixie State College Library Reference Statistics 2011-2012
DATE
9/26 – 10/2/11
10/30 –
11/4/11
Total Sample
2011
Average per
week
2010
Average per
week
Directional
(<1 min)
Brief
(1-5 min)
In Depth
(5-15 min)
Consultation
(15+ minutes)
LIB 1010
Grand Totals
88
56
113
124
18
36
8
4
66
88
293
308
144
72
237
124
54
27
12
6
154
77
601
300.5
88.75
145
36.25
8
118.75
317.4
If the average holds true, librarians answered over 10,000 queries in the academic year. These
numbers are similar to FY2011. It is important to note that reference service is not confined to the
reference desk; additional questions were received through our Text a Librarian Service, where we
answered another 405 questions sent to us by students using their cell phones. The previous fiscal
year there had been 81 questions texted and 70 responses. This is a tremendous increase! Librarians
also regularly consult with students and faculty in their offices, and elsewhere on campus. Librarians
provide extensive research to support development of new programs or to assist liaison areas in
program reviews.
Library Interns in the Reference Department
The reference department continued the internship program that was started last year, and successfully
worked with 1 student from the English Department and 2 students from the Communication
Department. Given the increase in the number of students and classes that professional librarians are
providing research and bibliographic instruction services to, this internship continues to be an
opportunity to meet a staffing need at the reference desk and to provide subject-specific experience to
Val A. Browning Library Annual Report FY 2012
Page 15
students. This program provides practical learning experiences for students, exposes them to values
needed for working, and gives them a stronger sense of the community which the library serves. The
interns were required to:
 Follow an advanced training program in basic library research
 Provide assistance and answer questions as trained
 Assist patrons with equipment operation
 Operate and troubleshoot computer, audiovisual, and copy equipment
 Maintain communication/working relationship with library staff
 Collaborate with faculty advisor and library faculty to develop a project that supports the
promotion of library services.
The program benefited the library as a form of outreach to students, not only as a student job
opportunity, but also to provide potential for targeted research. One of the students researched
customer service to students. At the end of the semester, she gave a very helpful presentation to our
librarians about her impressions of library service, what worked well, and her suggestions for
improvement of customer service. This was very helpful and brought to light some possible ways we
can reach our younger students more effectively. Our student intern from the English Department
worked on editing our library policies and procedures in addition to working on the reference desk. Her
skill and work ethic were unparalleled. Our third intern was from the Communication Department and
had a focus in film. She, with the help of a couple of other students, worked on putting together a short
film about being connected to the library that will be aired on the campus TV’s this fall. All of the interns
commented on how much they benefited from the training they had received and the guidance they
were able to provide to other students. They said that it really helped prepare them for their own
scholarly research, particularly with their upper division classes.
The assessment by the librarians and staff is that this program was a huge success again this year!
We have students at Dixie State that are capable of being very high level information workers. Last
year we worked specifically with the Communication Department to offer internships. This year we also
opened it up to English and that further confirmed our feeling that students from multiple programs are
capable of providing top level customer service and information service.
New and Developing Electronic Reference Access
There has been a tremendous increase in the use of our text-a-librarian service and it is interesting to
consider enhanced data tracking provided by the vendor Mozio. First, there is analysis of the incoming
calls. Rather than, just questions and answers, we are seeing conversation threads and follow-ups.
This service is becoming more of a reference interview.
Text-a-librarian Incoming texts FY 2012
MONTH
August-11
September11
October-11
Incoming
Texts
TFI
sent
First
Time
Convers
ation s
First time
TFT
Patrons
Conversation
threads
Follow-ups
on threads
70
18
27
17
16
15
52
13
24
14
14
14
54
15
31
16
7
5
Val A. Browning Library Annual Report FY 2012
18
10
13
Page 16
59
November11
December11
January-12
February-12
March-12
April-12
May-12
June-12
TOTAL:
18
38
7
14
14
17
19
45
15
49
18
12
12
405
4
13
4
2
2
4
13
5
20
6
2
3
117
22
6
26
9
4
8
208
12
6
7
3
5
2
93
11
3
16
6
3
2
94
11
3
14
6
2
2
88
12
5
20
6
0
3
108
Some responses to students would come in the form of threads of conversations, and some responses
are automatic. For example there is an automatic response to questions related to Library Hours. The
automated response to these questions is an enhancement added in May 2012.
Text a Librarian Outgoing Responses
Month
Texts to
patrons
TFI Texts
June-11
2
August-11
September11
October-11
November11
December-11
January-12
February-12
March-12
April-12
Automated
Response
(started
5/2012)
Total
texts
sent
Comments
2
4
Summer break
light summer
session
42
32
26
14
68
46
41
38
7
14
48
52
18
35
11
38
11
2
11
3
16
6
20
46
14
54
17
May-12
8
3
1
June-12
141
2
6
12 Automatic
response
activated
149 Moving the
library
Students are able to connect to the library home page and its linked electronic resources at any time of
day or night. Students will be asked for their user name and password (which is the same as their dmail user name and password) and will be given automatic access to their resources.
Val A. Browning Library Annual Report FY 2012
Page 17
Interlibrary Loan
[Data provided by Dianne Hirning, Interlibrary Loan Librarian]
Interlibrary loan has undergone many changes in the last 6 years, as is reflected by the statistics below.
In 2007, a professional librarian was hired to improve and augment interlibrary loan services. She
worked in compliance with standards provided by the American Library Association and with the
Resource Sharing Committee of the Utah Academic Library Consortium to upgrade and publicize this
service. In 2009, the interlibrary loan librarian and the systems librarian coordinated a significant
upgrade to both the computer hardware and software for the library’s interlibrary loan system, ILLiad.
This program now works seamlessly with OCLC [The Online Computer Library Center] so that our
students, faculty and staff have the opportunity to borrow materials from libraries across the country. In
2011, paraprofessional support was provided to support interlibrary loan activities.
Dixie State College has had a marked increase in student FTE and in new baccalaureate programs, but
the dramatic increase in borrowing requests reflects more than just student growth. It demonstrates a
commitment to excellence in equipment and service to library users. An example of this is our having
joined “Libraries Very Interested in Sharing.” This group represents a strong commitment on the part of
member institutions to the principle of resource sharing.
Dixie State College is actively embarked on a journey to university status. This journey is reflected in
our increased number of programs, strong emphasis on undergraduate research and capstone
programs and an increase in faculty research. Library liaisons reach out to subject areas to facilitate
good use of our strong collection of databases and resources. When DSC resources are not enough,
students have access to collections across the world!
Val A. Browning Library Interlibrary Loan Statistics 2007-2012
LENDING
2007-08 2008 - 09 2009 - 10 2010 - 11
2011 - 12
Requests Received
Requests Cancelled
Requests Filled
Requests Filled Loan
Requests Filled Copy
Requests unfilled
BORROWING
Requests Initiated
Requests Cancelled
Requests Filled
Requests Filled Loan
Requests Filled Copy
Requests Still in
Process
755
217
535
821
271
543
918
268
639
484
503
610
51
40
1,095
357
730
688
1,030
9
589
561
42
28
427
440
1,725
432
1,256
526
1,490
3
1,309
608
730
701
0
181
29
735
93
639
1,061
252
803
1,133
226
902
435
525
530
204
284
372
0
0
5
Statistics for FY 2012 must take into consideration the limited service during the month of June, and a
significant decrease in summer session registration this year. This is attributed partly to the
construction on campus, and partly to changes in the Pell grants. In FY 2011, students were able to
Val A. Browning Library Annual Report FY 2012
Page 18
use Pell grant money for summer session. This year the rules have changed and students were not
able to access grant funding as easily for summer session.
The Library Web Page—a Portal for Information Access
The “front door” of the library is often through the Internet. Caleb Ames, Systems Librarian, has
designed the library home page [ http://library.dixie.edu ] to be a welcoming and supportive space for
patrons at all levels. As is stated in the Dixie State College of Utah mission: “Dixie State College
enhances its campus climate […] by inviting students to participate in its open-door, post-secondary
educational programs.” The library webpage is an electronic “open door” for our students, faculty and
community.
When we moved into the Holland Centennial Commons the web page was changed to reflect the
change of location and name. The page is designed to support quality academic learning and
resources through a simple page with easy access from page to page and the ability to return “home”
using the top bar. “DSC” takes one to the Dixie State College Home page; the Dixie State College
Library takes one back to the page above. A simple click takes the user to any of the sub-pages:
Article Databases, Research Guides, Faculty Services, Information Literacy, and Library Information.
Material is carefully organized to provide ease of access. For example, Article Databases are arranged
in General and Subject groupings, as well as in an alphabetical list. Research Guides are provided by
library liaisons to assist with subject specific research. The hours for the physical library are shown on
the banner at the bottom of the page. One enhancement Caleb has been able to add this academic
year is access to usage statistics for the library web page.
The implementation of the statistics program was December 2011, so the statistics for FY 2012 are not
complete. We will do a month by month comparison in FY 2013. The chart below lists internal visitors
(those using the library web page from on campus) and external visitors to our page (people who
accessed the library page from off campus.)
Library Web Page Usage Statistics, December 2011-June 2012
Val A. Browning Library Annual Report FY 2012
Page 19
Month
2011 December
2012 January
2012 February
2012 March
2012 April
2012 May
2012 June
External Internal Total
Comments
visitors
visitors visitors
450
119
569 Initial statistics, included
holidays
39,999
40,554
34,455
28,602
8,788
17,304
17,243
17,769
14,571
2,992
57,303
57,797
52,224
43,173
11,780 Summer break, small summer
18,860
5,919
24,779 Small summer session, library
session
closed for move for two weeks.
Internet access is certainly convenient—and is not limited to people who live close enough to walk into
the Holland Centennial Commons. In January, the first month of recorded data, the library’s gate count
was 22,828. Online visitors that month totaled 57,303. In June there was a gate-count of 9,803 and an
online visitor total of 24,779. This comparison will be more of a challenge for FY 2013 because the gate
count reflects the number of people who come into a multi-purpose building. Visitors may come to use
the library, to attend classes, to use financial services, or to visit faculty. It is a changing world.
Online Database Usage and Statistics
Dixie State College of Utah has access to over 100 databases. Not all of the databases are included in
this report. Some databases (CQ Researcher, CCH Tax database, etc.) do not provide usage statistics
for their users. Some databases are provided by the Utah Academic Library Consortium in a shared
subscriptions and the data has not yet been “stripped out” for individual institutions. This data will be
added as it becomes available. Some databases do not provide individual database reports, but rather
report on the usage of the collective databases. The ProQuest platform of databases (to which we
subscribe individually) report usage as a database family unit. Alexander Street Press used to report
usage of each individual database and now groups databases according to the nature of the database.
Alexander Street Press includes Streaming audio (mostly music) databases, and streaming video
databases, and Reference Databases. We select individual databases, but all music streaming is
reported in one set of numbers; all video usage in another, and the Reference Databases in another
data set.
Database statistics are an assessment tool for library faculty to measure the use of databases to
measure areas of heavy use, as well as areas where outreach or discussion with program areas should
be initiated. Numbers are distributed annually to the Academic Deans to allow them to evaluate
database usage within databases related to the programs they supervise.
Database
Sessions
2011
Searches
2011
Retrievals
2011
Sessions
2012
Searches
2012
Retrievals
2012
264
222
106
200
122
169
Access Medicine
(Harrison’s Online)
Val A. Browning Library Annual Report FY 2012
Page 20
Alexander Street Press: Counseling
and Therapy in Video [canceled
FY2012]
Academic Search Premier
ACM Digital Library
African American Music
In FY 2012, [included in Music
Online]
Agricola
Alexander Street Press: Music
Online Reference
( music ref databases)
22
54,158
454
100
116,583
488
85,246
390
59,877
148
136,217
128
123,736
66
4,350
219
20,611
643
0
362
1382
0
16,947
81,893
0
6,293
81,759
0
4,668
24,028
0
3,615
45,539
0
25,596
4,746
3,255
108,262
5,503
3,851
0
5,636
0
10,731
4438
3480
137,326
5658
4870
0
4824
0
404
171
106
n/a
n/a
n/a
4,116
661
1,103
20,207
283
3,478
347
401
743
964
305
1,015
422
6,386
0
81
428
454
5,032
320
5,499
106
1,301
488
10,105
534
7,089
72
267
390
8,532
346
18
627
423
9,084
180
29
3,096
489
20,932
417
24
180
405
12,939
36
485
6,876
1,425
4,472
8
2,360
555
5,442
2,702
7,472
5
2,835
5,278
21,770
Alexander Street Press--Academic
Video Online Complete [VAST]
Alexander Street Press--Music
Online (streaming audio, all ASP
materials tracked together.)
Alternate Health Watch
America: History and Life
American Chemical Society
Journals [no longer available FY 2012 for
smaller schools –UALC purchase cut]
American Song [now included in
Music Online]
Annual Reviews Online
Art Full Text (Wilsonweb)
Arts & Humanities Citation Index
[Included in Web of Knowledge]
ARTstor [UALC database, data not
yet available for FY2012]
Auto Repair Reference Center
Biomedical Collection (Basic)
BioOne
Business Source Premier
Cambridge Collections Online
CINAHL (Indexing)
CINAHL with Full Text (EBSCO)
Classical Music Reference Library
(Alexander Street Press) [now
included in Alexander street Music
Val A. Browning Library Annual Report FY 2012
Page 21
Reference Online]
Classical Scores Library (Alexander
Street Press) [ASP Music Reference
online]
4,194
20,482
0
Columbia Granger's Poetry
Database
COM Abstracts (CIOS)
2,294
1,943
0
2,910
3,858
0
n/a
n/a
n/a
n/a
n/a
n/a
2,775
157
4,080
6,110
4,252
97
5,978
398
12,431
1,538
5,782
51
4,135
20,299
n/a
n/a
n/a
n/a
n/a
n/a
37
4,156
2,992
20,231
71
299
523
380
1,297
3,343
0
n/a
n/a
n/a
696
26,425
1,709
52,542
2
155,120
10,632
52,101
141,511
n/a
40
0
n/a
136
5,619
n/a
0
2,069
4,159
38
1,474
7,640
69
2,037
1,071
0
7,811
10
4,161
563
27
5,716
1,410
0
0
9
4,263
n/a
7,102
n/a
0
n/a
48
2,667
171
2,494
0
7
41
333
141
1,281
0
7
3,994
2,645
489
2,433
0
Communication & Mass Media
Complete
Computer Source (EBSCO)
Contemporary World Music (part
of the Music Online Collection)
CQ Researcher (heavily used
database—statistics not available for
individual institutions.)
Criminal Justice Abstracts with Full
text (EBSCO Host)
Dance in Video [included in Alexander
Street VAST statistics FY 2012]
Datamonitor Company Profiles
Authority
Dissertations & Thesis at the
University of Utah & BYU (UMI)
ebrary Academic Complete
EBSCO eBook Collection [including
former Netlibrary]
EBSCO Publishing Citations
Education Full Text (Wilson)
Education in Video (Alexander
Street Press)
ERIC (Ebscohost)
Ethnic News Watch
European Views of the Americas,
1493-1750
Fuente Academica
Funk & Wagnall's New World
Encyclopedia
Val A. Browning Library Annual Report FY 2012
Page 22
Garland Encyclopedia of World
Music [Alexander Street Press in music
reference online statistics FY2012]
Gender Watch (Proquest)
GreenFILE
4,123
715
20,231
1,789
242
n/a
n/a
n/a
n/a
n/a
n/a
2,307
4,826
24
4,492
4,436
148
3,795
3,159
10,670
4,720
7,115
7,036
4,160
20,789
5,576
41,020
5,119
0
6,019
32,125
10,915
90,703
4,139
n/a
0
0
19
0
0
10
2,358
2,534
3,075
1,331
1,337
1,666
4,181
20,317
0
n/a
n/a
n/a
18,875
47,561
36,486
15,851
33,147
27,583
0
1,709
n/a
28
1,571
n/a
88
772
n/a
2,160
50
3,398
22,331
146
863
1,753
1,203
0
2,152
2,187
0
5,107
7,668
48,837
4,277
6,773
42,882
324
9,951
870
12,189
89
32,133
5,970
474
14,574
16,304
1,413
25,144
n/a
168
33,046
878
319
656
933
1,055
2,285
0
8
0
834
353
736
861
1,393
3,332
0
6
0
3,068
1,909
0
448
1,599
107
3,990
8,235
8,509
395
0
60
n/a
362
n/a
1,374
n/a
23
9,837
506
96
448
1,599
107
Health Source (Consumer Edition)
Health Source (Nursing/Academic )
EBSCO
Image Collection
Institute of Physics Journals
ISI Web of Knowledge
Jazz Music Library [Stats included in
Music online FY2012]
JSTOR
Kraus Curriculum Development
Library
Legal Collection
Lexis Nexis Academic
Library Information Science and
Technology Abstracts (LISTA
Literature Resource Center
Marketline Company Profiles
authority*
Added FY 2012[EBSCO]
MAS Ultra
Masterfile Premier
MathSciNet
Medica Latina
MEDLINE (EBSCO)
Medline (Web of Science)
Merriam Webster's Desk
Dictionary
Middle Search Plus
Military and Government
Collections
Val A. Browning Library Annual Report FY 2012
Page 23
MLA Directory of Periodicals
MLA International Bibliography
117
4,650
0
3,919
2,170
0
3,845
5,556
0
3,482
6,968
0
1,833
2,014
2,796
3,611
598
0
2,854
14,950
71
National Criminal Justice
Reverence Service Abst. [added FY
2012]
NAXOS Music Library (including
NAXOS and NAXOS Jazz)
Newspaper Source
Opera in Video [included in Alexander
Street VAST stats FY 2012]
1,776
212
0
6,002
7,622
269
473
3,634
0
Ovid Journals
10
Oxford: Grove Art Online
4,905
3,420
980
Oxford: Grove Music Online
5,866
7,320
4,948
167
939
0
31
42
46
1,123
960
1,667
Oxford English Dictionary
Oxford Encyclopedias Online
Oxford Reference Online
Primary Search
Professional Development
Collection
Project MUSE
Proquest News Stand
Proquest Nursing & Allied Health
and other DSC Proquest databases
163
621
32
446
1,714
36
3,176
2,219
2,693
3,729
2,730
5,803
6,611
3,434
4,378
4,227
1,833
1,116
6,744
2,014
20,064
7,010
2,796
10,852
38,152
7,076
12,704
13,902
26,458
19,082
Val A. Browning Library Annual Report FY 2012
Page 24
PsychArticles
PsychBooks
PsychInfo
Psychology and Behavioral Science
Collection
Regional Business News
Religion and Philosophy collection
5,160
6,843
10,736
7,706
13,589
24,213
49,641
2
0
10,432
8,999
12,635
24,292
22,767
32,183
55,105
7
0
10,687
298
17,306
939
7,184
50
11,083
611
28,405
2,572
8,295
323
2,290
2,803
3,263
2,188
4,238
3,715
n/a
217
n/a
397
n/a
205
n/a
146
n/a
236
n/a
121
150
9,702
252
14,121
67
13,158
114
9,707
209
12,187
57
14,532
341
509
244
209
318
6
2,665
36
3,370
0
5,324
n/a
2,616
n/a
4,846
n/a
14,287
6,729
7,475
10,121
6,315
7,969
8.170
4,672
5,914
0
4,973
6,732
0
438,843
928,473
543,152
351,801
1,009,204
605,184
Safari Tech Books Online [UALC
resource, no data by individual institution,
aggregated data only]
Salem Health
Salem History (incl Musicians and
Composers of 20th Cent)
Science Direct
STAT! Ref [note, some titles
removed in FY2012]
Theatre in Video[included in Alexander
Street VAST stats]
Topic Search
Vocational and Career Collection
World Cat [catalog of book titles;
not full text]
Total of search types
** NOTE: Vendors report types of searches differently from year to year. Not all database vendors report statistics. Some
vendors do not report statistics at all; others, for which we may have shared subscriptions through UALC, report only
aggregated statistics (including all institutions, without break out by institutions).
It is difficult to analyze usage numbers for databases for FY 2012 for several reasons. First, the library had
limited services for the entire month of June. In addition, several of the databases have changed their methods
for publishing data. Alexander Street Press, for example, provided usage statistics by individual databases for
previous years, and now aggregates statistics into larger groupings. All of their online music databases are
grouped together, as are all of their Music Reference Databases. The next fiscal year, with the entire year having
been spent in the new building, and, hopefully, with statistics practices having become more consistent,
comparative analysis will be easier and will provide better data. In total, this fiscal year showed fewer sessions,
more searches, and more retrievals of material.
Liaison Activities and Library Academic Outreach
Librarians are assigned as liaisons to subject discipline areas with very specific roles. The focus of
liaison work will change as degrees are added, or other program changes are made. In FY 2012, for
example, degrees added included a BA and BS in Criminal Justice, A BA/BS in Art, with an Education
Emphasis; Emphasis areas in History, Military History, a Management & Information Systems
Val A. Browning Library Annual Report FY 2012
Page 25
Emphasis in Business Administration, a Creative Writing Emphasis in English, and a Minor in English.
Degrees which have been proposed and are in process include: A BA in Spanish, with an Education
Emphasis, a BA/BS in Recreation, a BS in Marketing a BA and BS in a Social Science Composite.
Library liaisons work closely with the department in the development of a proposal and then with
collection development needed to support the program. Librarians function as advocates for resources,
educators in subject-specific instruction, and research coaches for individual students. They also
develop subject-specific research guides to provide online assistance when needed. The library liaison
is the departmental connection to the library and its resources. The assigned liaisons for the 2011-2012
academic year were:
Library Liaisons to Subject Disciplines and Programs FY 2012
Subject Area
Library liaison
Extension
Email contact
Accounting
Allied Health [including
David Zielke
7716
[email protected]
Clinical Lab,
Dental Hygiene, Emergency Medical
Services, Medical Radiography, Nursing,
Nursing Assistant Paramedic, Phlebotomy,
Practical, Respiratory Therapy, Surgical
Technology, etc.]
Bonnie Percival
7718
[email protected]
Art [Drawing, painting, sculpture, visual
technology, etc.]
Automotive Technology
Aviation
Biology
Business Administration
Chemistry
Communication
Computer and Information
Technology
Linda Jones
David Zielke
David Zielke
Dianne Hirning
David Zielke
Dianne Hirning
Dianne Hirning
Caleb Ames
4243
7716
7716
7720
7716
7720
7720
4321
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Bonnie Percival
David Zielke
Bonnie Percival
Linda Jones
Linda Jones
7718
7716
7718
4243
4243
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Daphne Selbert
Dianne Hirning
Linda Jones
Caleb Ames
7711
7720
4243
4321
[email protected]
[email protected]
[email protected]
[email protected]
Bonnie Percival
Dianne Hirning
Bonnie Percival
Subject Liaison in area of
Emphasis
David Zielke
David Zielke
Linda Jones
Bonnie Percival
7718
7720
7718
[email protected]
[email protected]
[email protected]
7716
7716
4243
7718
[email protected]
[email protected]
[email protected]
[email protected]
Criminal Justice
Dance
Dental Hygiene
Early Childhood Education
Education [Including Elementary and
secondary education ]
English Language & Literature
Environmental Science
Family & Consumer Education
Foreign Languages [including
American Sign Language, Japanese, and
Spanish]
History
Geology
Humanities
Integrated Studies
Marketing
Mathematics
Music
Nursing
Val A. Browning Library Annual Report FY 2012
Page 26
Psychology
Recreation
Science [including Physical Sciences
and Life Sciences]
Social Science [including Sociology,
Linda Jones
David Zielke
Dianne Hirning
4243
7716
7720
[email protected]
[email protected]
[email protected]
Bonnie Percival
7718
[email protected]
Dianne Hirning
Caleb Ames
7720
4321
[email protected]
[email protected]
Social Work, Anthropology, Archaeology,
History, etc.]
Theater
Visual Technology
Library Instruction – LIB1010 & Other Means of Instruction
LIB1010, Information Literacy, is a one-credit course required as a pre/co requisite for English 1010
and English 2010. It is a pass-fail course and is currently part of the General Education Requirements
for Dixie State College of Utah. The current syllabus of the course can be found under Information
Literacy (http://library.dixie.edu/courses/index.html ). The course consists of a syllabus quiz, nine
modules (each with its own quiz), and a final exam. Module 9 is a citation exercise graded individually
by the instructor. The Final exam is a proctored exam at the campus Testing Center. Student and
instructor feedback is used to evaluate and improve the course each year. The current format involves
a PowerPoint/video presentation and an online quiz at the end of each module. An orientation video is
provided to help the student progress through the course at an effective pace. There have been
attempts to offer the course in a face-to-face format, but students have declared a strong preference for
the freedom offered by the online format.
The LIB1010 course changes each year as a result of feedback from students and faculty. In the 20112012 year changes were mandated by a new Course Management System called Canvas. The system
is a new Utah-based system and is in development as the institution is moving courses into it. This is
not without its challenges. Linda Jones, Instruction Librarian, has worked closely with Jared Johnson,
who is coordinating the introduction of Canvas to our online courses. Summer 2012 was our first
semester using Canvas.
Outcomes for this course are clearly defined in the syllabus, and are based on the ACRL Standards for
Information Literacy in Higher Education. Students have the support of their online instructors and
have reference librarians available at least 70 hours each week, all of whom are familiar with the
course. If the student completes modules on schedule, he or she may have a second chance to take
the final. In the 2011-2012 academic year, 2,622 students registered for the course. One of the most
challenging statistics is the number of students who do not complete the course. Of those students,
609 students (23%) abandoned the course and did not complete the modules. This is a slight increase
over the 19.8% in the previous year. 26 students (just under 1%) completed the modules and did not
take the final—in spite of telephone and email contacts from library faculty. This was similar to the
number of students in this category in FY 2011. For those students who do complete their work in the
course, the success rate is much more positive. Of the 1948 students who completed their modules
and took the final, 1865 (95%) passed the final and completed the course. There were 45 students
(1.7%) who tested out of the course, a large increase from the 7 students who tested out in FY 2011.
There is strong support for those students who will work on the course—the challenge appears to be
that it is easy to walk away when there is not direct face-to-face responsibility.
Val A. Browning Library Annual Report FY 2012
Page 27
Success Rates for Students in LIB 1010, Information Literacy*
Measure
Sections
Students
Took final
Passed
final
Tested out
Failed final
Did not
finish or no
final
Fall 2009
Spring
2010
Summer
2010
Fall
2010
Spring
2011
Summer
2011
Fall 2011
Spring
2012
Summer
2012
36
28
8
35
23
8
35
23
6
1602
1211
1222
866
337
270
1338
1194
925
718
287
238
1457
1095
980
704
185
149
1176
4
25
859
7
70
261
2
10
1139
5
50
695
2
21
229
0
22
1050
25
33
671
13
28
144
7
6
387
331
55
293
203
49
349
258
28
Subject-Specific Library Instruction
Library liaisons provide subject-specific library instruction to individual classes, to faculty groups, to
cohorts entering specific programs (such as nursing cohorts), and to capstone research groups. This
instruction is indicative that “information literacy” is not provided by an inoculation of a single course,
[LIB1010, for example] but a skill that grows and requires further training as a basis for life-long
learning. This year librarians have taught 96 specially tailored classes to 2,184 students in various
subjects: Nursing and Allied Health, English, Communications, Integrated Studies, Anatomy, Biology,
Psychology, Music, Dance, Media Law, and Criminal Justice. Two librarians provided a special
workshop on “How to Succeed in an Online Environment.”
Library Research Guides (LIBGuides) –Instruction “on-call” in Cyberspace
Linda Jones, Instruction Librarian, introduced the LIBGuides in 2007. She has helped to train and
mentor liaison librarians in the creation of guides to their subject areas. She has also been responsible
for the general Research Guides (as we now call them), such as The Citation Guide, the Reference
Guide, The Copyright Guide, the Career Guide, etc. This year, in response to community questions
about the new space in the Holland Centennial Commons, Linda created a special FAQ for the new
building. Liaison librarians have created subject specific guides to meet the needs for their assigned
disciplines.
The Research Guides support the core themes of the “culture of learning” by providing online academic
support for students working on subject-specific research. They also are an example of the “culture of
community” by responding for specific guidance in special areas. The Copyright Guide, for example,
was created at the request of academic faculty for Guidance in the area of Copyright. The Citation
Guide is the champion of our research Guides, with 122,718 visits in FY 2012! Our instruction librarian
regularly receives feedback on the Research Guides from other libraries and has had requests from
libraries to link to the guides.
Val A. Browning Library Annual Report FY 2012
Page 28
Research Guide
(LIB GUIDE)
FY2009 FY2010
FY2011
236
145
293
584
1,170
24,143
37,974
66,069
FY2012 Comments
A to Z Resource List
Withdrawn in December;
Art and Art Education
Business
Children's and Young
Adult Literature
w/d added to How to Guide
307 Not added until July 2011
118 Not added until Aug 2011
754
Citation Guide
This is accessed by other
College and Career
Resources
Communication 1050
resources
Communication and
Media Studies
122,718 institutions as well as DSC.
116 Added in November 2011
625
298
417
578
222
176
145
299
92
86
271
461
432
473 usage
359 Added in February 2010
459 Added in Sept 2011
335
38
278
268 stat.
Copyright & Fair Use
Added in June 2011; 1 month's
Criminal Justice
Dance
Education Resources
900
English Resources
FAQ for Library
Services
Foreign Languages
General Reference
Added in June 2010, 1 month
Published in June 2012 for
84
1,469
31
472
1,579
433
209
312
737
340
849
703
1,438
1,190
1,798
1
75
627
29
79
359
101
551
63
150
How To…
Music Resource Guide
Nursing/ Dental
Hygiene/ Allied Health
Physical and Life
Science Resource
Guide
Political Science
17
570
Psychology Resources
Resources on Islam
Social Sciences
Theatre Studies Guide
to Research
Utah Legal Resource
Guide
TOTAL:
94 HCC
8 First published in May 2009
495
1,976 First published Jan. 2010
372
Created in June 2011
Added Aug, 2009
Added in Nov. 2009
Created in January 2011
76 Created in August 2011
28,470
120
44,697
611
73,863
492 Added in April 2010
133,493
New research guides added in the FY2012 academic year included guides for Art and Education,
Business, College and Career Resources, Dance, FAQ for Library Services, and a Theatre Studies
Guide. The A to Z guide was removed in December 2011 and added to the “How to Guide.”
Val A. Browning Library Annual Report FY 2012
Page 29
Instructional Technology
[Report submitted by Josh Stanley, Instructional Technologist]
Instructional Technology at Dixie State College of Utah during the 2011 – 2012 academic year reflected
significant changes and growth. Perhaps the most significant was the preparation for and the eventual
move into the new Instructional Technology Center in the Library. Aside from the move, there has been
substantial progress made in working with instructors around campus and helping them develop new
teaching methods. Besides these changes, I also continued my work with technology assistance for
faculty and committee work.
New Building
Over the past year I spent a considerable amount of time designing, planning for and finally moving into
the new faculty development center and experimental classroom. The concept that I developed, along
with others in the library and IT departments, was to create a space for faculty to come to and learn
new technologies, develop educational media, and experiment with new teaching methods. The space
might not be fully utilized initially but will allow for creativity, flexibility, and growth in the support of a
community of learners.
The new space is made up of two distinct sections: the faculty development area and the experimental
classroom. The faculty development area contains two PCs and an IMac with most of the leading
media software available for use by faculty. Faculty members are encouraged to make an appointment
or drop in on a first come first serve basis. We can assist them in media development training as well
as consult with the faculty on the best way to integrate media and technology into their lesson plans.
The space complements Jared Johnson’s space on the 5th floor where faculty can do canvas training
and video recording. Because IT and Library are in such close proximity, it is easy for faculty to move
between the two spaces and for Jared and myself to work together on more projects.
In addition to the faculty development center, an experimental classroom allows faculty to schedule
classes for the entire semester or just for one or two days. The classroom has modular furniture
(desks, chairs, podium) that allows the classroom to be configured for different layouts and teaching
methods. Faculty scheduled into the classroom has access to 30 iPads that they can integrate into the
curriculum or individual activities in the classroom. With the increasing use of tablets in education, it is
difficult for faculty to learn how to incorporate them into lessons without requiring every student to have
access to one. The classroom and its technologies encourage the experimentation of technology in
education without every department investing in the same technology. It is a genuine support for Dixie’s
culture of learning.
This area is designed to be a comfortable space in which faculty can learn, plan and create. It is hoped
that this area will provide the opportunity to expand the use of technology into new areas of the
curriculum.
Outreach/Instructional Technology Seminars
Over the past year I continued to present a Technology in Education series. The series was created to
showcase emerging technologies and demonstrate how they are being used in higher education here
at DSC as well as other colleges and Universities around the country. This year we showcased
collaborative technologies in the classroom as well as the emerging use of digital text books and their
impact in higher education. We also had a final discussion where Jared Johnson and I did a joint
presentation showcasing the new technologies and services available to faculty in the new Centennial
Commons building. This year’s series was as follows:
Val A. Browning Library Annual Report FY 2012
Page 30
Title
Date
Approximate Attendees
Spatial Context and Digital
3D spaces in education
10/21/11
8
Wireless technologies in the
classroom
11/18/11
15
Digital Text Books, the good
and bad of our inevitable
future.
2/24/12
14
Collaboration Learning
Technologies.
3/23/12
11
Experimental Classroom
4/13/12
18
The series generated many spirited discussions that continued on days and weeks after the
presentations ended. The digital text book series also brought together colleagues from the library,
business, and education departments who are all interested in the use of tablets and other technologies
and how to best effectively use them. Collegial connections have been the best thing to emerge from
the series.
Faculty support
Over the past year I have been able to make connections and build relationships with many new faculty
through my committee work, as well as the seminars I have put on around campus. Throughout the
year I have worked with faculty in using Canvas, online media, video, online testing, etc. The majority
of this work consists of small issues that are resolved very quickly. There have also been a few larger
projects this past year that have required multiple meetings and classroom support over a semester or
even over the whole year.
Individual sessions included faculty in the following areas:
Department or Discipline
Scheduled
sessions
Comments
Biology
29
CIT
3
English Dept.
30
Humanities and Social Science
Dept.
Mathematics
23
7
Assist with canvas, email, student
communication. One larger project
using Google docs in scientific writing.
CIT faculty have strong technology
skills by virtue of the nature of their
professional training.
Assist with canvas, online testing.
Some interest in wikis in the classroom
and citation software.
Assist with canvas, making online
resources available for classroom
presentations.
Assist with canvas
Music Dept.
17
Assist with canvas, digitizing audio for
classroom use.
Val A. Browning Library Annual Report FY 2012
Page 31
Nursing
13
Other
Physical Science
School of Business
52
32
28
School of Education
24
285
TOTAL
Assist with canvas and 3d anatomy
software
Assist with canvas, student
communication, technology on campus.
Assist with canvas, online testing.
Assist with canvas
Assist with canvas and use of
technology in the classroom.
Professional Development
I was able to attend Educause in Philadelphia this year. Aside from the ability to connect with and
meet technology professionals from across the country, I was able to learn about new and exciting uses
in higher education. The knowledge I gained about digital textbooks from the conference heavily
informed the digital textbook presentation I gave in the spring semester. The increased focus on
individual education and flipped classrooms has influenced the work I am doing here on campus.
Future Projects
This year I plan to continue the Technology in Education series with a focus on classroom technologies
that are transforming higher ed., specifically the use of online video as a tool for increasing
teacher/student involvement in the classroom. I am also working on helping instructors experiment with
tablets and other technologies in the classroom and to further the institutions goals of expanding online
education.
I have been very happy with the work I have been involved with over the past year and look forward to
continuing to work with faculty over the next year with encouraging and assisting them with the use of
technology in their classrooms.
Programming and Outreach
Programming and outreach are very much a part of Dixie State College’s culture of community. Some
programming and outreach has been focused on our campus academic community. Other
programming has been designed for specific groups and the annual Juanita Brooks lecture, held in the
St. George Tabernacle, is open for interested people from St. George, Washington County, or beyond.
Josh Stanley, Instructional Technologist, presented a series on technology in fall and spring semesters.
These are presented in greater detail in Josh Stanley’s report. The focus of these sessions was to
consider tools, issues, and opportunities for the use of technology for effective support in learning. Fall
Topics included Spatial Context and 3D Spaces in Education and Wireless Technologies in the
Classroom. Spring topics focused on Digital Text Books, Collaborative Learning Technologies, and The
Experimental Classroom in the Holland Centennial Commons. Attendance ranged from 8 to 15 faculty
members, depending on the topic—but the positive results of these presentations included an
exchange of ideas by faculty and increased use of support in technology by Josh Stanley.
Outreach to the area community has come in a variety of program offerings. Library Special
Collections partnered with the Utah State Archives to host a conference on Records Management on
Val A. Browning Library Annual Report FY 2012
Page 32
September 7th, 2011, and on Records Access on September 8th. These sessions related to GRAMA
reporting requirements and were appreciated by local agencies.
On Saturday February 25th the library hosted a tour of the Special Collections area for the Washington
County Historical Society. Bonnie Percival provided a tour of the collection and Dr. Doug Alder and Ian
Crowe discussed local history projects currently under way. There were 10 enthusiastic attendees.
An enthusiastic audience
Exploring resources
Consulting Dr. Alder
The Library and the Obert C. Tanner Foundation support an annual Juanita Brooks Lecture held in the
St. George Tabernacle on March 28, 2012. This year’s lecture featured Charles S. Pederson who told
the tale of Nels Anderson, a man who had come to St. George as a Hobo and had been adopted by a
local family and had gone on to become a wartime diarist, public servant and expatriate sociologist.
Over 150 people attended the lecture.
A special presentation to Dixie State Colleagues group was part of a Dixie State College Oral History
grant spearheaded by Dr. Doug Alder and Bonnie Percival. The Colleagues consist of retirees in the
St. George area who have academic backgrounds and continuing academic interest. They meet each
month to explore an academic topic. On April 2, 2012, the focus of their meeting was on stories from
the Dixie State College Oral History project and more than 80 attendees listened with delight as three
descendants of oral history participants, Vara Hall, Ed Bowler, Steve Sullivan and Dixon Paul presented
their relatives.
Early Arrivals at the Taylor Auditorium
Vara Hall presents cowboy tales and memorabilia from Alvin Hall
Val A. Browning Library Annual Report FY 2012
Page 33
This presentation is a perfect reflection of the culture of community at Dixie State College, measured
much more in the joy of sharing and family than in an excellent audience turnout.
Acquisitions, Cataloging and Collection Development
[Report provided by David Zielke, Technical Services Librarian]
Technical Services Librarian David Zielke has provided the collection numbers for this section of the
report. It is important to note that the collection was heavily weeded in preparation for our move to the
Holland Centennial Building and in preparation for the RFID tagging project that took place in spring
semester, 2012.
Items in the collection on July 1, 2011 (starting)
Items added to the collection
Items withdrawn from the collection
Total items on June 30, 2012
134,072
3,829
-6,113
131,788
As has been reflected in the report on usage of online databases, electronic resources continue to be a
major resource for research and information access for students, faculty and staff. Electronic books in
our collection are a combination of subscription collections such as Ebrary, Stat!Ref, Safari, and Oxford
Art and Music Reference databases, as well as perpetual use books purchased for different platforms
that we purchase for the virtual library in the same way that we purchase physical books.
VENDOR /
Company
eBrary
EBSCOhost ebooks
Stat!Ref
Oxford Reference
Gale (including
Literary Resource
Center)*
Cambridge
Salem Health
Salem History
Salem Literature
Other
Perpetual Use
Purchases
added FY2011
28
98
Perpetual Use
Purchases on
hand before
FY2011
Perpetual use
total purchases
420
6,739
448
6,837
195
195
725
725
Subscription
titles cataloged
71,541
36
255
2
12
21
1
2
12
21
1
Total collection of
e-books
71,989
6,837
36
195
725
255
2
12
21
1
Subscription
titles, not
cataloged
Music Online
Resource Library
Oxford Art Online
Oxford Music Online
Access Medicine
Val A. Browning Library Annual Report FY 2012
185
5
6
64
185
5
6
64
Page 34
Safari
Sage Reference
TOTAL
0
126
165
8,280
165
8,406
5,365
93
77,550
5,365
258
85,956
*Literary Resource Center is included in the Gale Virtual Reference Library that includes perpetual use and subscription
materials that are billed together as one platform, so cannot be separated out.
Library materials are cataloged through the Online Computer Library Center, a bibliographic utility that
brings together the resources of over 30,000 libraries across the world in World Cat. Materials
cataloged may include materials purchased or received over more than one fiscal year, but the
cataloging statistics are included to indicate the distribution of materials across the curriculum that have
been entered into the collection this year. Library materials are arranged, as is typical in an academic
library, according to the Library of Congress Classification System.
Books:
Curriculum
Juvenile
RecReading
A
B-BD
BF-BJ
BL-BX
C
D
E, F-F820 +
F836-F3799
F821-F835
G-GN
GR-GT
GV
H-HA
HB-HJ
HM-HX
J
K
L
M
N
P-PM
Materials Cataloged in the 2011-2012 Academic Year
Item
Ref.
SpeColl
Gift
Count
Count
Count
Count
Titles
Vol.
Titles
Vol.
Titles
Vol.
Titles
Vol.
54
505
0
0
0
0
54
505
78
92
0
0
0
0
21
29
39
39
0
0
0
0
39
39
6
10
3
3
3
6
2
2
5
5
0
0
0
0
4
4
57
65
0
0
0
0
31
32
118
166
0
0
61
101
88
120
4
4
0
0
1
1
2
2
81
96
0
0
1
8
51
58
120
18
14
8
10
4
110
109
26
22
108
21
119
34
154
26
14
8
11
5
128
122
27
24
114
23
128
34
0
0
0
0
0
0
2
0
0
1
4
0
0
0
Val A. Browning Library Annual Report FY 2012
0
0
0
0
0
0
12
0
0
1
4
0
0
0
21
13
1
2
0
0
1
2
1
0
2
0
1
2
35
20
1
2
0
1
3
6
1
0
3
0
1
2
72
8
6
5
8
0
11
31
7
4
14
5
107
10
96
14
6
5
9
1
13
36
8
5
15
6
109
10
Page 35
PN-PZ
Q-QE
QH-QL, QR
QM-QP
R
S
T-TS
TT-TX
U&V
Z
Total Books:
AV:
Audios
Blu-rays
CDs
DVDs
Kits
Videos
Total AV:
Other:
Archives
DOCUTAH
OMEAs
Oral Histories
Maps
Posters
Microforms
Elec Resources
Total Other:
Tot O & AV
Grand Total:
310
114
41
4
111
31
64
21
12
14
1887
330
135
45
5
120
38
67
21
12
24
2597
0
0
0
0
1
0
0
0
0
2
13
1
0
0
0
2
0
0
0
0
2
25
3
24
5
0
0
4
6
0
2
1
157
4
40
6
0
1
8
6
0
2
1
259
139
56
8
2
63
17
40
20
5
3
933
146
74
9
3
65
21
41
20
5
3
1511
0
2
24
537
3
8
574
0
2
27
725
3
9
766
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
57
0
0
57
0
2
1
186
0
8
197
0
2
1
308
0
9
320
2
2
1
76
1
0
0
199
281
855
2742
3
164
11
79
2
0
0
210
469
1235
3832
0
0
0
0
0
0
0
0
0
0
13
0
0
0
0
0
0
0
0
0
0
25
2
2
0
76
1
0
0
0
81
81
236
3
164
0
79
2
0
0
0
250
307
564
0
2
1
0
0
0
0
0
3
200
1133
0
164
1
0
0
0
0
0
165
485
1996
Special Collections / Archives
Annual report, 2011-2012
Bonnie Percival has served as Special Collections Librarian at Dixie State College of Utah since June
1, 1999. She has nurtured special collections and archives, solicited special grants for transcription
and digitization of a large oral history collection, has elevated the stature of our regional repository,
Val A. Browning Library Annual Report FY 2012
Page 36
cataloged materials in the Special Collections book collection to enhance access and worked with a
host of volunteers and donors. Bonnie Percival retired from Dixie State College on June 30, 2012, after
coordinating the move from the Val A. Browning Library to new and expanded quarters in the Holland
Centennial Commons. We are very grateful to Bonnie for her years of service to the library, and most
appreciative of her willingness to stay long enough to move the collection!
A perusal of last year’s annual report reveals that Bonnie Percival also prepared a very thorough
annual report. This year’s report, gathering what data was left in the dust of our move and her
retirement, will be much shorter.
Special Collections and Archives
Special Collections / Archives specialize in the collection of materials related to Utah’s Dixie
(Washington and Kanab Counties), the Arizona Strip, and the Big Muddy Region of Nevada, as well as
the Dixie State College archives. The collection was previously housed in a climate-controlled storage
area on the second floor of the Val A. Browning Library, with a well-appointed (but fairly small) reading
room area. In early June 2012, the collection was moved to a beautiful new space in the Holland
Centennial Commons. The Special Collections area is located in the Northeast corner of the third floor
of the building, just to the North of the elevator. It includes a spacious reading room with a reception
area, a large workroom area that houses work tables and filing cabinets, offices for faculty, a digitization
area and a climate controlled storage area with compact shelving to hold the collection. Staffing has
been enhanced by the addition of a part-time (.74) paraprofessional who will be assisting the new
Special Collections Librarian hired in September 2012.
Volunteer hours devoted to service in the reading room or specifically working with the collection totaled
541.75 hours. We are very grateful for the gift of service by these very special individuals.
Washington County Regional Repository
[From the 2011 report, material has not changed]
Special Collections/Archives houses the designated Washington County Utah Regional Repository,
authorized by the Utah State Archives and Records Service. As a regional repository, we are
responsible for all governmental, organizational, personal, etc. materials deposited in Archives for safe
keeping and preservation.
“It is the objective of this program to establish and recognize institutions that will be authorized to
collect, process, preserve, take custody of, and make available these records for research and study by
the public. Thereby, the public, government entities, and other private institutions will have the
confidence to place their records for safekeeping in these repositories. … The primary historical
records that may be included in the repository are: (1) Personal and family papers and records,
including correspondence, diaries and journals, financial records, family histories and genealogies, oral
histories, reminiscences and autobiographies, photographs, home movies (both motion pictures and
videotapes) and other family recordings, and other original documents; (2) Records of businesses and
non-profit organizations, including retail, wholesale, mining, and manufacturing companies; farms,
ranches, co-ops, and stockman’s associations; churches and private schools; social, fraternal, and
service organizations; and hunting and fishing associations, golf and bowling leagues, and other
recreational groups. These types of records consist of correspondence; minutes of meetings; tax
returns, journals, ledgers, account books, and other financial records; advertising literature, newsletters,
and other publications; photographs; motion pictures, videotapes and audiotapes; and other original
documents; and (3) Government records or microfilm copies of those records, including records of
counties, cities and towns, school districts, special improvements districts and other units of local
government. In some cases, the records of state and federal agencies, or of associations of
Val A. Browning Library Annual Report FY 2012
Page 37
government, may be included. These records consist of correspondence, minutes of meetings,
cemetery records, financial records, and other records that provide information about the life of the
community.”—from Utah State Historical Records Advisory Board (USHRAB).
Oral History Grant
The Library continued to work under the May 2011 grant obtained from the Humanities Council / Utah
State Historical Division to transcribe interviews from the Voices of Remembrance Oral History Project.
This collection consists of interviews obtained by Fielding H. Harris in the 1960’s and early 1970’s by
interviewing local community members who were 65 or older. Cassette tapes are a fragile medium so
transcriptions have been made from the tapes, as well as digital copies in order to preserve these
primary sources. Transcriptionists are paid $50.00 per audiocassette, with additional hours being
considered volunteer hours. Coordinating the process is volunteer Valerie Johnson who supervises the
transcriptionists. Editing and review is done by Dr. Douglas D. Alder, historical checker. Fiscal
management of the grant is done by Tracey O’Kelly. A public presentation on the grant and oral history
contributors took place on April 2, 2012 in the auditorium of the Taylor Building. This presentation was
described in greater detail in the presentations and outreach section of this report.
Volunteer hours devoted to the transcription project for FY 2012 were 1792.75 hours worked by 10
individuals. This project would not have progressed had it not been for this special support.
Special Collections Reading Room, Researchers and Donations
The Special Collections Reading Room welcomes the DSC community, the local community and
researchers who come to use the Special Collections and archives. Visitors are assisted by the Special
Collections librarian or trained volunteers. This year the reading room (and the collection) was closed
from mid-April through June to facilitate the packing of the materials for the move into the Holland
Centennial Commons. Amanda Reeve was hired to facilitate the move and help organize the new
area. Special Collections was open on an appointment only basis until the Fall Semester.
Significant gifts to the Special Collections this academic year included:
o 100 tapes of Warren S. Jeffs
o Good Sam’s Club Color Country Ramblers, 1981-2008 Scrapbooks
o 213 photos, 1939-1940
o 186 issues of the St. George Magazine, 1983-2011.
Events Sponsored by Special Collections and Archives
The Special Collections and Archives area was a major source for library outreach programs in the
2012 academic year. These events have been covered in detail earlier in the report [p. 32]. Events
included:
o Conference on Records Management, in partnership with Utah State Archives – Sept. 8, 2011
o Conference on Records Access (Gramma), in partnership with Utah State Archives, Sept. 9,
2011 (10 attendees)
o Special Presentation, tour for Washington County Historical Society, Feb. 25, 2012
o Juanita Brooks Lecture by Charles S. Peterson, Hopeful Odyssey: Nels Anderson, March 28,
2012 (150+ attendees)
o Voices of Remembrance Oral History presentation, April 2, 2012. (80+ attendees)
This has been an eventful year, and a year of transition for the Special Collections and Archives area of
the library. Bonnie Percival orchestrated the move of the collection into a beautiful and functional new
space.
Val A. Browning Library Annual Report FY 2012
Page 38
Digitization Projects 2011-2012
[provided by Systems Librarian Caleb Ames]
Digitization is a process closely related to the Special Collections / Archives area as it is through
digitization that a library is able to make primary sources available, without endangering fragile or rare
materials through excessive use by researchers.
Progress on our digitization progress has been reflected in the following projects:
o James G. Bleak Project: The works of James Bleak are used as a primary source in almost all
research on the history of Southern Utah. This project consists of pictures of the Bleak family,
the first volume of the annals of the Southern Utah Mission. We have scanned 151 pictures
and 484 pages of the annals. We have also transcribed 353 pages, or 74,043 words. This
project, once completed, will be our first contribution to the Mountain West Digital Library.
o Mildred Bentley Photos: This project has been completed. This collection consists of hundreds
of photos of the early Dixie College campus, many of them original photos used in yearbooks.
The entire set consists of 484 images.
o Early DSC Campus photos: There are 378 photos that have been digitized in this collection.
o Juanita Brooks Lectures: We continue work on this project. So far 17 out of 28 lectures have
been proofread and are ready for publication on the web.
o Crawford Photograph Collection: This collection, consisting of 166 photographs and
stereographs, has been updated for republication on the web.
Access to digitized archival collections is currently available either through our web page or for local
use only. The James Bleak project, once completed, will be our first collection to be published to the
Mountain West Digital Library.
Library Faculty – Teaching, Professional
Development, and Service, 2011-2012
Professional librarians are tenure-track faculty and go through the normal promotion and tenure
process. Their ranks are expressed as Assistant Librarian, Associate Librarian, and Librarian and are
the equivalent of Assistant Professor, Associate Professor and Full Professor. The Master’s Degree in
Library or Information Science is the terminal degree for employment as a librarian in an academic
library.
Caleb Ames, Assistant Librarian, Systems Librarian
Teaching or professional responsibilities
 Responsible for development & computing infrastructure of Val A. Browning library
Val A. Browning Library Annual Report FY 2012
Page 39
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Administration of Integrated Library System, Interlibrary Loan System,
Taught 2 sections of LIB 1010 in the Fall semester and 1 section in the Spring semester
Taught 1 subject-specific session to 15 students
Liaison to Computer & Information Technology program
Liaison to Foreign Language Department
Reference service as scheduled
Professional Development
 Attended SAINT Conference on System Security, October 2011
 ALA/LLAMA Training Webinar on “Return on Investment” valuation for library services,
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14 Sept. 2011
Ebrary Presentation by Paul Webb on electronic books and services for the Ebrary
Collection 17 October 2011
ALA/LLAMA Training Webinar on Safety and Security in the Library 16 Nov. 2011
Service and Community Involvement
 Member, UALC Systems Committee [elected Chair for 2011 year!]
 Member, UALC Digitization Committee
 Member, DSC Information Technology Governance Committee
 Member, DSC Web Committee
Dianne Hirning, Assistant Librarian, Interlibrary Loan Librarian
Teaching and professional responsibilities
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Taught 2 sections of LIB 1010 for each of Fall and Spring Semesters
Administered Interlibrary Loan, including special training for Paraprofessional assistant
Liaison to Communication Program
Liaison to Physical and Biological Sciences programs
Liaison to the Theatre program
Overall liaison to University of Utah graduate programs
Coordinated Reference Schedule
Served as back-up to Linda Jones for LIB 1010
Taught or hosted 36 subject-specific instructional sessions in the areas of
Communication, English, Media Law, Science, and FYE to a total of 598 students
Participated in library presentation on Career Day
Designed and coordinated reference intern program for four interns from the English and
Communication programs, Spring 2012
Limited cataloging assignments
Provided input for Holland Centennial Commons and Symphony Development
Developed and maintained subject-specific LIB Guides for liaison areas
Regularly scheduled reference coverage
Professional Development
 Screen casting Webinar, [AV production for instruction, library marketing] 27 Aug 2011
 Ongoing webinar-course: 12 Things for Professional Development 20 Jun – 3 Oct 2011
Val A. Browning Library Annual Report FY 2012
Page 40
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Embedded Librarian, 10/25/2011, Webinar 12:00-1:30 pm
ALA/LLAMA Webinar: Return on Investment, effective library service, 14 Sept 2011
ACRL webinar on new Standards for Libraries in Higher Education, 9 Nov. 2011
ALA / LLAMA Webinar Training, Safety and Security in the Library, 16 Nov 2011
OCLC Webinar: “The Library as a Hopeful place,” 16 Jan. 2012
Service and Community Involvement
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Member, UALC Resource Sharing Committee, [Chair, 2008-2010 ]
Member, Executive Committee, Faculty Senate, Dixie State College
Member, American Library Association
Member, American Library Association, New Member Round Table
Member, Association of College and Research Libraries, including College Libraries
Section, Reference and User Services Association, Reference Services Section (RUSA),
including Committee Assignment to STARS (Sharing and Transforming Access to
Resources Section)
Member, Utah Library Association
Member, American Association of University Women (AAUW), and also Chair of
Statewide committee on Educational Fund
Volunteer, Special Olympics
Volunteer, Dixie Care and Share
Volunteer, St. George Catholic Church
Linda Jones, Associate Librarian, Education and Instruction Librarian
(Coordinator, LIB 1010)
Teaching and Professional Responsibilities
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Coordinator and designer of LIB 1010, Information literacy course
Provided ongoing revisions and adjustments to the online course in response to
feedback from faculty and students
Taught face to face and online sections of LIB 1010 (2 Fall 2010, 2 Spring 2011)and an
Upward Bound LIB 1010 section in the summer.
Taught 20 subject-specific sessions to students in the areas of Music, Education,
Psychology and Dance for 466 students [Dance sessions team taught with Martha
Talman]
Participated in Library Presentation on Career day
Liaison to Education Program
Liaison to Psychology Program
Liaison to Graduate Education and Psychology programs of the University of Utah
(largely purchase of materials for collections, some instruction)
Liaison to Music Program
Cataloging of reclassification and subject area materials—one of our most productive
librarians in this area
Provided input for planning of the Holland Centennial Commons
Created and updated LIB Guides in subject areas and monitored LIB Guides across the
curriculum
Maintained the accuracy of the MLA and APA citation guides in print and online formats
Regularly scheduled reference coverage
Was trained to provide support for the institutional repository program
Val A. Browning Library Annual Report FY 2012
Page 41
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Provided back-up service for interlibrary loan
Professional Development
 UALC Webinar on Free Health literacy, attended online 8/10/2011
 Podcasting Webinar held in Library, attended with Becky Smith, 8/11/2011
 Ebrary Presentation by Paul Webb, 10/17/2011
 Embedded Librarian Webinar 10/25/2011, 12:00-1:30 pm
 CPR/AED Training, St. George City, 11/23/2011 1:00-3:30 pm
 Revised Standards for Libraries in Higher Education 11/9/2011, Webinar
 Grant Writing Class (online) November –December 2011
 Embedded Librarian, Part 2, 2/22/2012, Webinar 2:00-3:30 pm
 Blended Librarian: Flipping the Classroom Webinar 5/10/2012, Webinar 9:30-11:00am
 American Library Association National Convention, Anaheim, CA, 22-24, June 2012.
Service and Community Outreach
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Member, UALC Professional Development Committee
Member, UALC Reference and Instruction Committee
Member, Library Committee, Dixie State College
Member, Faculty Senate
Member, American Library Association
Taught ASL (American Sign Language class)
Regularly assists deaf students in the library and on campus
Volunteers regularly for local events, such as St. George Marathon
Bonnie Percival, Associate Librarian, Special Collections Librarian [retired 30 June 2012]
Teaching and Professional Responsibilities
 Coordinates and directs the activities of the Special Collections area
 Managed an oral history grant, including coordination of presentation for the campus
 Gave 14 subject-specific research presentations, in Nursing and Allied Health, English
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1010, and criminal justice to 315 students
Coordinated the packing and move of special collections materials
Regularly scheduled reference service
Extensive cataloging of materials in Special Collections
Liaison to the Nursing and Allied Health Program
Liaison to Criminal Justice Program
Liaison to Social Science and Humanities programs, including sociology, history,
humanities
Training of Library Volunteers in the Special Collections area
Liaison to University of Utah Programs in subject liaison areas, including purchase of
materials
Updated Lib Guides for Library Home page in liaison subject areas
Service and Outreach
Val A. Browning Library Annual Report FY 2012
Page 42
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Member, Utah Library Association
Member, Search Committee for Paraprofessional (Library)
Member Conference of Inter-Mountain Archivists (MIMA)
Member UALC Archives and Preservation Committee
Member, Regional Repositories Librarian Group
Member, Student Recruitment Committee
Daphne Selbert, Dean / Director
Teaching and Professional Responsibilities
 Administration of the Val A. Browning Library, including:
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Supervision and coordination of Library Staff in Val A. Browning Library
Budget management for Val A. Browning Library
Coordination of preparation and consideration of issues related to library move
Coordination of planning and collaboration for Holland Centennial Commons
Coordinates planning and collaboration for the move from the Val A. Browning Library to
the Holland Centennial Commons
Exploration of other libraries to evaluate ongoing trends
Membership of Executive Management Team for the Institution
Liaison to the English Language and Literature Program
Taught 20 sessions of library-specific instruction to 371 students
Facilitated Library Presentation on Career Day
Professional Development
 Webinar: Avoiding Tenure Litigation, 27 July 2011
 Webinar: ALA/LLAMA training seminar: Return on Investments (ROI) for valuation of
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library service, 14 September 2011
Vendor Presentation: Paul Webb for Ebrary on developments in the area of EBooks, 17
October 2011
Webinar: ACRL Presentation on new ACRL Standards for Libraries in Higher Education,
9 November 2011
Webinar: ALA/LLAMA Training: Safety and Security in the Library, 16 Nov. 2011
Webinar: Dealing with Destructive Women in the Workplace, 16 Dec. 2011
What’s Up Down South, Washington County Economic Summit, 11 January 2012
OCLC Webinar: The Library as a Hopeful Place, 16 January 2012
Webinar: Literary Resources from Gale Resources, 19 Jan 2012
Outreach and Community Service
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UALC Council, Member
UALC Collection Development Committee, Council Liaison
American Library Association, Member
Association of College and Research Libraries, Member
LLAMA (Library Leadership and Management Association), Member
Member, Executive Staff, DSC
Member, Academic Council, DSC
Val A. Browning Library Annual Report FY 2012
Page 43
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Chair, Curriculum Committee, DSC
Chair, Library Committee, DSC
Member, Accreditation Steering Committee
Member, DOCUTAH Steering Committee, DSC
Member, Campus Planning Committee
Member, Deans’ Council
Josh Stanley, non-tenured faculty
Teaching and Professional Responsibilities
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Consultation and support for faculty innovation and the use of technology
Support for planning and development of Faculty Development area for the Holland
Centennial Commons
Support for development of technology in campus planning
Campus presentations on the use of technology in the classroom
Support for faculty transition from Blackboard System to Canvas system
Professional Development
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Educause Conference, Denver, Colorado, 18-21, October 2011
Educause Webinar: “The Ins and Outs of Online Learning, Keith Baiiley, Cole W.
Camplese, Susan E. Metros [after Educause]
Educause Webinar: Effective Online Assessment: Scalable Success Strategies, by
Denise Lowe
Chronicle of Higher Education Webinar: “The Accelerated Movement to Digital Course
materials”
Outreach and Community Service
 Member, IT Governance Committee
 Member, DSC Web Committee
 Member, Holland Centennial Commons Planning Committee
Martha Talman, Associate Librarian, Electronic Resources Librarian—Temporary
Assignment for Administrative Support
Teaching and Professional Responsibilities [On Administrative Assignment, but did have
library “connections” during the academic year]
 Consultation and Support for LIB 1010
 Serves as library’s representative on UALC Collection Development Committee
 Consultation and Direction on Institutional Repository project
 Support on planning for the Holland Centennial Commons
 Technical Review for the Curriculum Committee [including major support for program
proposals, course proposals, program review, etc.]
 Taught 3 subject specific information literacy sessions to 95 students in the areas of
integrated studies, and dance
Professional Development
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Special training on catalog entry database (Course leaf program)
Val A. Browning Library Annual Report FY 2012
Page 44
Outreach and Community Service [much of this is the administrative duty assignment]
 UALC Collection Development Committee, Member
 Technical Review Support for Curriculum Committee
 Coordinator of Catalog Revision for DSC Campus
 Coordinator for revisions needed by Departments for Catalog Revision
 Worked with Director of Human Resources and the Academic Vice President on Policy
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Revision Process
Extensive work on the revision of the catalog
David Zielke, Librarian [equivalent of full professor], Head of Technical Services
Teaching and Professional Responsibilities
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Taught 4 sections (2 in Fall, 2 in Spring) of LIB 1010
Coordinates and supervises cataloging activity by librarians
Coordinates and supervises Reclassification project
Coordinates and supervises Acquisitions area
Works closely with Serials purchase and cataloging
Coordinates and supervises expenditure of library materials budgets
Works with the Library Director on budget issues
Regularly scheduled reference desk coverage
Liaison to Business and Accounting Programs
Liaison to Recreation and Dance
Liaison to Mathematics Program
Liaison to Automotive Training program
Active Member of the Library Steering Group on the planning of the new Holland
Centennial Commons Building
Coordinated planning for Library Shelving
Coordinated planning for library-specific furniture in the Holland Building
Was chief planner for the moving of library physical materials to the Holland Building
Prepares the Cost and Worth report each year
Works with Circulation Department to coordinate the inventory that takes place each
year
Professional Development
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What’s Up Down South, Washington County Economic Summit, 11 January 2012.
Community Service and Outreach
 Chair, Service-Learning Committee, DSC
 Member, UALC Cataloging Committee
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Participated on planning committee for student service projects
Taught two developmental mathematics courses (1 in Fall, 1 in Spring)
Boy Scout Leader, 11-year-old Assistant Scoutmaster Trainer
Val A. Browning Library Annual Report FY 2012
Page 45
Assessing Progress, Setting New Goals
Measuring Progress
The Val A. Browning Library at Dixie State College works to measure itself according to the Institutional
Mission, the Library Mission and also by national standards established by the American Library
Association and its division, the Association of College and Research Libraries. Below are listed the
Mission Statement of Dixie State College of Utah [executive summary form], the institutional Core
Themes, and the Mission, Vision and Values identified in the Library’s Strategic Plan.
Dixie State College of Utah: Mission Summary
Dixie State college of Utah is a publicly supported institution of higher education that
strives to enrich its community and the lives of individual students by producing
associate and baccalaureate degrees and certificates, by fostering lifelong learning, and
by sponsoring activities and events that meet the educational and cultural needs of its
regional constituents. DSC accomplishes these objectives by delivering excellent
teaching in a learning environment recognized for its personal relationships, values,
service, diversity and open access, and by creating strategic partnerships for learning
opportunities.
Dixie State College of Utah Core Themes
As part of the NWCCU [Northwest Council of Colleges and Universities] accreditation process, Dixie
State College has been reviewing its mission statement to develop Core Themes to be used to define
measurable outcomes consistent with mission. While these core themes, outcomes and indicators
under development in the 2011-2012 academic year, the library team has used these tools, together
with the recently approved (October 11, 2011) ACRL Standards for Libraries in Higher Education to
define measurable outcomes that affirm the library’s vital role at Dixie State College of Utah.
As presented by the Accreditation Task Force, the Core Themes are presented as follows:
Val A. Browning Library Annual Report FY 2012
Page 46
DSC’s three core themes are derived directly from its mission statement. When considered together,
the core themes express the essential elements of the mission. Considered singly, each core theme
touches on the essential components within the mission statement and each one aligns with the four
Core Values of the college’s mission—academic rigor, access, diversity, workforce/economic
development, and stewardship/ sound management.
A Culture of Learning: Dixie State College will produce knowledgeable and competent
students who are trained to think critically and to solve problems; equipped with the
necessary skills and knowledge to be successful in their chosen work; flexible and
resilient in the face of new and dynamic situations; and prepared to be life-long learners.
A Culture of Values: Dixie State College will support a culture of respect, integrity,
honesty, service, engagement, and diversity that strengthens citizenship.
A Culture of Community: Dixie State College will build and maintain strong relationships
between students, faculty, staff, and community stakeholders, to foster economic growth
and workforce development, life-long educational opportunities, and cultural enrichment.
These core themes are discussed extensively in the Year One Self-Evaluation Report and in other
accreditation documents available on the accreditation website.
From the Val A. Browning Library Strategic Plan 2008-2013
Mission
The Val A. Browning Library advances the mission of Dixie State College of Utah by encouraging the
discovery of new knowledge through leadership in the provision of high quality resources, services and
programs.
Vision
The Val A. Browning Library is a welcoming destination for the discovery of knowledge, offering expert
guidance, valuable resources, state-of-the-art technologies, and a commitment to service.
Values
Access
Accountability
Education
Innovation
Intellectual Freedom
Leadership
Preservation
Professionalism
The Strategic Plan is reviewed periodically. The last review took place in Spring of 2009 and our library
system migration in the 2010 academic year and our focus on programming and planning a new library
facility have taken center stage for the 2011 academic year. It is our intention to review the library
strategic plan, including a review of comparison college data in Spring 2012. Given the upcoming
library move, that may be something that will not take place until we are in our new facility, but it is
certainly the plan.
Peer Colleges are identified by the State of Utah. The current colleges used for peer review are:
University of Arkansas, Fort Smith; Humboldt State University, California; Mesa State College, Arizona;
Fort Lewis College, Colorado; Macon State College, Georgia; Missouri Western State University; and
Val A. Browning Library Annual Report FY 2012
Page 47
Central Washington University, Washington. We also compare ourselves to Southern Utah University
because of proximity and size and to Utah Valley University because of similarity of mission and
aspirations.
Standards for Libraries in Higher Education
Approved by the ACRL Board of Directors, 2011
The Association of College and Research Libraries, a division of the American Library Association, has
issued new standards for the assessment of libraries in higher education. In a Webinar introducing the
Standards, Patricia Iannucci, Dean of Libraries at the University of Nevada, Las Vegas and Chair of the
Committee, stated that new standards are designed to be applicable to all libraries in higher education,
but the application will vary according to the type of libraries. (Iannucci, 9 November 2011) The
standards reflect an Outcomes assessment model that will work well with accreditation models of
assessment.
In the chart below are listed the Principles of the ACRL Standards, and identified performance
indicators, noting the Core theme related to the indicator. We do note that the transition to the new
accreditation standards and the transition to the ACRL standards represent works in progress. In some
cases outcomes and indicators may be aspirational for this year, with measures yet to be developed.
Where evidence is provided in the annual report, pages will be cited for the report itself. The complete
ACRL Standards are found on the ACRL Website at: http://www.ala.org/acrl/standards/standardslibraries.
ACRL provides the standards themselves, as well as an introductory webinar on the standards.
Working with these standards and the core themes and values of Dixie State College of Utah will be an
ongoing process. What follows is an attempt to consider the inter-relationship of national standards,
performance indicators, outcomes and measures and evidence and the Dixie Core Themes.
Outcomes and
Principle Performance Indicators Measures
Institutional
Effectiveness:
Libraries define,
develop, and
measure outcomes
that contribute to
institutional
effectiveness and
apply findings for
purposes of
institutional
improvement.
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The library defines and
measures outcomes in the
context of its institutional
mission.
The library articulates how
it contributes to student
learning, collects
evidence, documents
successes, shares results
and makes improvement.
Annual report: information
found throughout the
report
Val A. Browning Library Annual Report FY 2012
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DSC Core theme
and Evidence
Mission and core themes
are clearly addressed in the
annual report and library
effectiveness are
documented in an annual
report.
Culture of Learning
Culture of Values
Culture of Community.
Benchmark: annual
report addresses
provides evidence and
documentation on library
operations, resources
and staffing. Where
possible, comparison
data is included. FY2012:
See comparison data
throughout the report.
Evidence:
Annual report, the
assessment section in
particular.
Page 48
Professional
Values
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Educational Role
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Library staff members
have a commitment to
professional awareness
and development.
Library staff members are
active in professional
organizations and on
campus committees.
Library faculty members
collaborate with faculty to
identify ways to improve
information literacy and
support effective learning
and research for students.
Library personnel
collaborate with campus
partners to provide regular
instruction in a variety of
contexts and employ
multiple learning platforms
and pedagogies.
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Val A. Browning Library Annual Report FY 2012
Professional development
is documented and
feedback from professional
learning opportunities are
used to improve library
programs and offerings.
Benchmark: All
professional librarians
participate in at least one
professional
development opportunity
each year; all
professional librarians
are active in professional
organizations beyond the
campus. At least 50% of
librarians are active in
state or national
professional
organizations. FY2012:
All librarians participated
in UALC Committees;
one librarian attended
ALA; The Instructional
Technologist attended
Educause; 2 librarians
attended an economic
summit and 9
professionally developed
webinars were attended
by librarians. Ability to
travel or attend webinars
was impacted by the
large amount of time
committed to planning
new space and the move.
Student and faculty
feedback are analyzed
annually in order to
improve the library’s
information literacy course
and advanced research
skills as student progress
as measured by an
increase in student success
in LIB 1010 and
improvement in
undergraduate research.
Benchmark: statistics on
LIB 1010 & Library
Instruction will reflect
improvements and
changes. FY2012: LIB
1010 was successfully
migrated to a new
learning management
system; Changes were
made in the order of
modules for clarity of
assessment
Library liaisons work with
individual departments and
Culture of Learning
[quality education];
Culture of values
[professional
awareness, involvement
and commitment]
Culture of community:
Service by Librarians
Evidence: Library
Faculty Professional
Development and
Service
Culture of Learning
Evidence: annual
statistics on LIB 1010
and presentations by
librarians to individual
classes reflect
improvement in course
design and student
performance.
See updates in
Benchmark data. We
do continue to be
challenged by the
number of students
who abandon the
online LIB 1010
course. We have
added two forms to
test-out, credit and
non-credit, have
worked to develop a
Utube video
supporting the course,
Evidence: Collection
Page 49
Discovery:
Libraries enable
users to discover
information in all
formats through
effective use of
technology and
organization of
knowledge.


The library develops
specialized research
guides to provide
guidance and multiple
points of entry to
information.

The library has
technological
infrastructure that
supports changing modes
of information resources
and discovery.

Val A. Browning Library Annual Report FY 2012
programs in order to build
effective collections in
multiple formats to support
student learning.
statistics, database
usage statistics,
Research Guide
Statistics
Benchmark: Library
collections reflect
multiple forms of material
and access and
increased overall usage
annually. FY2012: Our
circulation and usage
reflects the movement of
students from physical to
digital format. There is
strong support for the
use of aggregated
databases and an
increase in the purchase
of eBooks as a medium
of choice.
Statistics are found in
the report. Usage in
databases change
from year to year,
depending on
assignments by
faculty, instruction
sessions, and faculty
choice—but the online
material is heavily
used.
Development and usage of
research guides are
analyzed in the annual
report and faculty and
student feedback are
utilized to improve these
resources. Benchmark:
documentation reflects
an increase of at least
20% in overall use of
research guide, and the
addition of at least three
guides per year. FY2012:
There was an 80%
increase in usage of the
Research Guides. Six
new guides were added:
Art & Education;
Business; College and
Career Resources;
Dance; FAQ for Library
Services; Theatre Guide
Culture of Learning
Culture of Values
Changes in use of
technology or modes of
discovery are documented
annually in order that the
library may adapt to meet
the changing expectations
and needs of students and
faculty in their access to
information. Benchmark:
The library reflects
ongoing changes,
projects in the annual
reports. See reports on
database usage.
Evidence:
Usage of research
guides: FY 2012: Usage
of the guides vary
depending on
assignments by
faculty; but overall
usage has increased
from 73,863 to
133,493, driven largely
by the citation guide.
Other “winners”
included the
Communication
Guides, the How to
Guide; Nursing and
Allied Health. Of
course, the added
numbers included 6
new Guides available
to users.
Evidence:
Documentation and
analysis of new
technology, usage and
feedback for
improvement.
FY2012: See reports
on database usage
and added technology
throughout report.
Page 50
Collections:
Libraries provide
access to collections
sufficient in quality,
depth, diversity,
format and currency
to support the
research and
teaching mission of
the institution.
Space: Libraries are
the intellectual
commons where
users interact with
ideas in both
physical and virtual
environments to
expand learning and
facilitate the creation
of new knowledge



The library provides
collections that
incorporate resources in a
variety of formats,
accessible virtually and
physically.

The library develops
collections that reflect the
needs and interests of the
St. George and
Washington County
communities
The library provides
appropriate space to meet
identified educational
needs of students, faculty
and staff.
Val A. Browning Library Annual Report FY 2012
The library works closely
with programs and
departments to provide
resources that best support
student learning and
student and faculty
research and measures
usage of resources in its
annual report.
Benchmark: All
proposals and program
evaluations include an
analysis of library
collections and support.
FY: 2012: Librarians
work closely with faculty
in liaison areas in order
to be certain that access
to databases, and other
needs are included in
proposals. This has been
true of all proposals

The library provides
welcoming spaces that
meet the needs of different
users.
Evidence:
New technology added
recently: Dixie APP, text
a librarian, changes to
the Library Web Page,
access to online
materials. FY2012: In
the new building all
public computers have
been replaced by all in
one computers; 30
IPads have been
added to the
Technologist’s
Development area; 6
media enhanced
group study rooms
have been created.
Culture of Learning
Culture of Community
Evidence: Statistics &
analysis of use of
collections and
electronic access reflect
appropriate use across
the curriculum.
FY2012: See database
usage statistics.
Evidence: Program
reviews and proposal
include analysis of
library needs,
collections and support.
FY2012: Library
needs analysis, done
in collaboration with
liaison librarians, is
included in proposals.
Evidence: Special
Collections Report
Programming and
Outreach Report within
annual report FY: 2012
Programming and
Outreach Section of
the report includes
programming and
outreach report.
Culture of Learning;
Culture of Values;
Culture of Community
Evidence: gate counts
and materials usage
statistics are used to
document library use.
Student response to
the new Holland
Centennial Commons
is wildly enthusiastic.
Page 51
Gathering gate counts
will be a challenge
because this is a
shared space. Not all
visitors are coming to
the library.
Evidence: variety of
space in the library—
from computer
commons area, to
collaborative learning,
to quiet study areas,
and Special Collections.
Management/
Administration:
Libraries engage in
continuous planning
and assessment to
inform resource
allocation and to
meet their mission
effectively and
efficiently.

Personnel:
Libraries provide
sufficient number
and quality of
personnel to ensure
excellence and to
function successfully
in an environment of
continuous change.

External Relations:
Libraries engage the
campus and the
broader community
through multiple
strategies in order to
advocate, educate,

The library engages in an
ongoing strategic planning
process that is aligned
with the planning process
of the institution as a
whole.
The Academic Vice
President and senior
administration are aware
of library personnel needs
and supports the library
within the limitations of
institutional budgets.
The focus of the Special
Collections area is to be a
community resource and
repository for the history
of the community.
Val A. Browning Library Annual Report FY 2012



Library faculty and staff
have had opportunities to
participate in the campus
development process, in
accreditation, and in
curricular developments
related to library collections
and instruction.
Culture of learning;
Culture of Values;
Culture of Community
BENCHMARK: There is
library representation on
Campus Planning
Committees, the
Accreditation,
Committee, Senior
Management and
Campus Committees.
Evidence: List of
Committee Assignments
by Library Faculty.
FY2012: In the Section
Library Faculty—
Teaching,
Professional
Development and
Service, Committee
assignments are listed
under service. All
library faculty
members have
Committee
assignments.
Culture of Learning,
Culture of Values,
Culture of Community
The Dean of the Library
works closely with the
Academic Vice President
on issues of budget,
personnel, collections, and
facilities.
BENCHMARK: The Dean
of the Library meets
monthly with the
Academic Vice President
and serves on Academic
Council, Curriculum
Committee and Executive
Staff. FY 2012, this is still
true.
The Library has a
commitment to the
collection, organization and
sharing of local history as
evidenced by the work of
volunteers, events, and
increased digital presence
Evidence: Involvement
in planning for the
Holland Centennial
Building
Culture of Community
Evidence: growth of the
oral history collection
reflected through grants,
and volunteer network
(Special collections
Page 52
and promote their
value.
on the web.
report)
Evidence: Library
programming and
outreach. See
Programming and
Outreach in this
report.
Conclusion
The FY 2012 academic year was an active year for the Val A. Browning Library/ Dixie State College
Library, and for the institution as a whole. Activities across campus were focused on two major
projects: (1) the completion of construction and move to the Holland Centennial Commons for Student
Services, the library, the English Department, the Career Center, the Tutoring Center, the Business
Center, and several Deans and Vice Presidents; and (2) The preparation for the Upcoming
Accreditation Visit by Evaluators from the Northwest Commission on Colleges and Universities
(NWCCU) schedule for October 2012.
The planning for the Jeffrey R. Holland Centennial Commons had been an ongoing project for a
number of years, but had been a major focus for the past three years. Ground was broken for the
building on 23 March 2011, so the campus has been able to watch the building emerge from the ground
and grow over the 2011-2012 academic year. That project was chronicled in the introduction to this
annual report.
If the building project seemed to move forward quickly, the Accreditation process was even more
compressed. The new accreditation process outlined by the Northwest Commission of Colleges and
Universities is an ongoing seven-year process of self-study, assessment, analysis and documented
improvement. Dixie State College was among the first institutions to seek evaluation under the new
process, AND was required to complete the seven year process in two years instead of seven. This
process included a review of the institution’s mission statement, and creation of Core Themes by which
the institution assesses itself. It was clear that outcomes, assessment and indicators of measurement
will be an increasing part of our vocabulary.
A third underlying factor is the plan for university status that has been outlined by Dixie’s Administrative
team and affirmed by the Utah State Board of Regents, together with benchmarks identified for the
process.
Response to Goals for FY 2011
 To effectively and efficiently prepare for the move into the Holland Centennial Commons
in order to provide excellent support for the culture of learning at Dixie State College. All
aspects of this goal were met—not without challenges, and/or delays, due to the committed, and
thoughtful work of the Library team, and the strong partnerships with other residents of the
Holland Centennial Commons. Feedback has been very positive.
 To work with the Dixie State College Administration to identify, and prioritize personnel
needs for the new (and larger) space in the Holland Centennial building in order to enlist
support (and funds) to provide the needed personnel for efficient and effective operation
within our new space. Added to the library staff were 1 full-time librarian; the return of Martha
Val A. Browning Library Annual Report FY 2012
Page 53
Talman, Electronic Resources Librarian, at a .6 level, and the addition of 1 part time (.74)
paraprofessional to Circulation and 1 part time (.74) paraprofessional to the Special Collections
area.
 To continue to work as library liaisons to support the academic departments to which we
are assigned, in order to support the academic programs with materials, access,
instruction and committee collaboration. Faculty librarians are assigned to liaison areas with
adjustments made to accommodate special talents of the incoming personnel. All librarians are
excited and committed to their work with liaison areas.
 To continue to provide a welcome and supportive atmosphere in the current building and
in planning for our new facilities in order to build the culture of welcome, the culture of
academic home, that will make the library and the building that houses it, the place in
which people love to be.
There were a few bumps in the road as we facilitated the move to the new library, but the
Holland Centennial Commons was embraced by faculty, staff, students and the community as
an amazing academic space, with a different study areas throughout to accommodate a variety
of learning styles.
 To support the culture of (professional) values by continuing to support professional
development opportunities and professional interaction for library faculty and staff in
order to maintain an awareness of current educational trends and opportunities that offer
stronger support to programs, learning, and information access.
Faculty Development is documented in Library Faculty section of this report. Participation of
Librarians in State-wide and campus committee is documented in the Library Faculty section of
the report, as well as in the list of library liaisons.
 To support the culture of community by active participation in campus and community
partnerships and in the community outreach that is so much a part of the Dixie pioneer
tradition.
Documentation of outreach and service provision is provided in this report. The Oral History
project, Voices of Remembrance, was supported by a State Grant, and service by individual
faculty member is documented as well.
 To work towards improved methods of assessment of library instruction and services in
order to provide the feedback loop that will support continuous improvement of
instruction, services and academic support.
All librarians receive student evaluations for their LIB 1010 classes. Since the course is a
coordinated course, the Instruction librarian takes the lead in making changes each year for the
improvement of the online 1 credit course. This year she had the additional charge to migrate
the course from the Blackboard Learning System to the Canvas system. The library has also
added, as requested by students, the opportunity for non-credit test-outs in addition to the for
credit test-out that had previously been available.
One area in which we have not made progress is the assessment of the subject specific classes
that are being taught by library liaisons. Linda Jones, Instruction Librarian, and Library
Assessment Coordinator will be placing special emphasis on this goal in the upcoming year.
 To explore the opportunities for outside funding (grant funding, donations, development)
for library programs in order to provide additional support for the increasing cost of
collections and information access.
Val A. Browning Library Annual Report FY 2012
Page 54
Because of the move and accreditation preparation, little attention was given to this goal in the
past year. The library did solicit and was awarded a $2000 grant to support transcription of the
Voices of Remembrance Tapes, but no other efforts were made this year. This will be an ongoing goal.
Goals for the Upcoming Year
What a difference a move makes! We spent the 2011-2012 academic year selecting furniture, planning
for the move and then moving into the Holland Centennial Commons. Our goals for that year focused
on the anticipation and then the enjoyment of “the new,” as well as the provision of ongoing services.
With one exception, library staff fulfilled the goals outlined in last year’s report. We have moved into the
Holland Centennial Common. The positive response that we have received from students, faculty and
staff demonstrate that planning, service, and academic support are much appreciated. One new
librarian and two new part-time paraprofessionals were added to provide needed staffing for expanded
space. Librarians continued to provide strong support and to enjoy professional development
opportunities that kept us aware of best practices and developments in librarianship and higher
education. We did have the goal to seek new avenues for funding—and that was not addressed at all.
The Dixie State College Library is situated in a wonderful academic space, and anticipates an exciting
future. All residents of the Holland Centennial Commons are adjusting to shared spaces. It is a
learning process. That said, the building has a wonderful sense of space, joy, and academic support.
Settled into our new space we set the following goals for the 2012-2013 Academic year:
 To collaborate with our building partners in order to provide excellent support for the
culture of learning at Dixie State College.
-- To work with the IT department to address technology issues throughout the library, but
particularly in the Information Commons, the library classroom, the faculty development area
and audiovisual group study rooms in order to support our learning community with up-to-date
technology and information access.
-- To work with the college administration to ensure excellent use of public area of the building
(classrooms, the Zion Room, the information commons, and varied areas for academic study)in
order to fully utilize the excellent academic space that has been provided.
-- To work with the college administration and building partners (within budget limitations) to
provide the hours of service which best support the academic program at Dixie State College.
 To continue to work as library liaisons to support the academic departments to which
we are assigned, in order to support the academic programs with materials, access,
instruction, and committed collaboration.
-- To work as library faculty on the selection of materials for print or virtual access in order to
provide the collections for the programs and to meet program and institutional accreditation
standards and growth and changes of the Institution and its programs;
-- To collaborate with assigned disciplines or programs in order to provide creative support
through instruction on information access, collaboration on library or information based
assignments, in order to create an enthusiasm for learning and the skills to access information;
-- To provide research guides or other aids to assist library users in the most effective access of
information in order to support effective research and learning.
-- To actively seek increased involvement in upper division courses in order to provide greater
support for undergraduate research.
Val A. Browning Library Annual Report FY 2012
Page 55
 To continue to provide a welcome and supportive atmosphere in our new facilities in
order to build the culture of welcome, the culture of academic home, that will make the
library and the building that houses it, the place in which people love to be.
-- To be certain that the library provides a variety of spaces that will welcome a variety of
learning styles in order to welcome the user who wants a quiet place; the user who wishes to
collaborate; the user who wants a room; the user who seeks technology in order that each
individual will feel welcome and expected!
-- To provide clear signage that will direct library users to the areas of service that they are
seeking;
-- To work with security personnel when appropriate to handle difficult or emergency issues in
order that no user will feel threatened in the library space.
 To support the culture of community by active participation in campus and community
partnerships in order to provide the sense of community and community outreach that
is so much a part of Dixie pioneer tradition.
--To continue, with our special collections area, to partner with the community as a resource for
historic material, as a teller of history through the annual lecture series, and as a facilitator of
oral history projects.
-- To encourage the natural partnerships enjoyed by library liaisons in order to strengthen
research capabilities in programs and library support.
-- To continue to work actively with departments and programs as they plan new courses or
majors in order to anticipate collections and information access needs and provide effective
support.
-- To continue to encourage participation of library and staff in on campus and state-wide or
national committees in order to maintain effective networking and support awareness of current
practices and trends.
 To continue to explore the opportunities for outside funding (grant funding, donations,
development) for library programs in order to provide additional support for the
increasing cost of collections and information access.
-- To seek continuing grants for those areas in which funding has been received (e.g. Special
Collections) and to explore potential areas for funding and grant proposal training in order to
maximize potential funding.
-- To seek specific training for Tracey O’Kelly, library administrative paraprofessional, in order
that the library will have a trained grants administrator to effectively manage our approach to
grants.
-- To work with the development office to explore creative ideas for funding, large and small
that could be administered through that office.
 To continue to work towards improved methods of assessment of library instruction and
services in order to provide the feedback loop that will support continuous improvement
of instruction, services and academic support.
-- To address the assessment of subject-specific library instruction, and reference services as a
support to the community of learning, as special areas of focus for the upcoming year in order
to provide a feedback loop to support continuous improvement of these vital supports for
academic learning at Dixie State College.
 To support “the community of learning” by providing meaningful learning and
professional development opportunities for library faculty and staff members in order to
maintain an awareness of new trends, and best practices at all levels.
-- To make certain that new faculty and staff members are being supported and mentored as
Val A. Browning Library Annual Report FY 2012
Page 56
they move into our Dixie Academic community, and into Saint George in order that new staff
members may be aware of Dixie Core values and the Dixie Spirit.
-- To provide specific support to new faculty and staff members to assist with their adjustment
to new duties and performance expectations in order that our academic community and
program may benefit from their skills and experience, and their awareness of best practices in
higher education, and specifically in the library.
 To work as a team to develop effective assessment measures for program operations, as
well as teaching and support of our community of learners in order to provide an
ongoing feedback look for improvement of services and support.
-- To select an assessment coordinator for the department who will work with the accreditation
team to develop effective measures of teaching by librarians in order to facilitate ongoing
improvement.
-- To continue to monitor program effectiveness through the use of the national standards
provided by the Association of College and Research Librarians for Libraries in Higher
Education in order to provide ongoing improvement of library services.
-- To work with data from benchmark institutions identified by The Board of Regents in order to
make certain that collections, technology, and level of service are at a level comparable to
other similar institutions, and in order to consider practices or programs found at other
institutions that our library has not explored.
 To work as a team to develop an effective approach to the revision or redevelopment of
the library strategic plan in order to accommodate the expected changes in institutional
status, the impact of technology and the changing expectations of library service as
reflected in technology trends, national standards for library service in higher education,
and the core community values of our institution.
-- To work to establish a workable timeline for a new strategic plan for the library in order to put
this process on our horizon.
-- To outline an effective process for planning, prioritization, and ongoing improvement for
library services at Dixie State College.
The Cloud—A symbol of books learning and unlimited potential –Christian Muelller
Val A. Browning Library Annual Report FY 2012
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Val A. Browning Library Annual Report FY 2012
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