Sophos Professional Services
Encryption QuickStart
This offering is intended to provide new Sophos SafeGuard Enterprise
customers with a properly installed Sophos SafeGuard Enterprise
environment including deployment to a limited number of test
clients. The Sophos Professional Services Consultant will work
with the customer via phone and web conferencing to complete the
following deliverables.
Sophos Professional Services – May 2015
Encryption QuickStart
Deliverables
Sophos Safeguard Enterprise component review and installation
The basic installation and configuration of the Sophos SafeGuard Management Center, SafeGuard
Server and the integrated SQL Express Database (included within the SGN installer).
Sophos SafeGuard Enterprise Client installation
Creation of a client configuration package for supported platforms. Discuss proper installation of
client software based on purchased SafeGuard modules. Deployment of up to three test clients.
Please see additional details in the Deliverables Chart on the next page.
Active Directory integration
ÌÌ Synchronization of Active Directory with the SafeGuard solution
Policy best practices
ÌÌ Demonstration of base policy configuration and assignment
Sophos Safeguard Enterprise administration
ÌÌ Configuration of Security Officers and scheduled tasks
ÌÌ Basic helpdesk tasks will be demonstrated
Sophos Safeguard Enterprise backup maintenance
ÌÌ Recommendations for maintenance of the Sophos Safeguard Enterprise events and required
backup procedures for disaster recovery
Getting help and additional tools
ÌÌ Best practices for leveraging Sophos on-line and local resources
Target Customer
This offering is ideal for a customer with less than 1,000 clients. Customers having one or more
of the following conditions should consider a longer services offering.
ÌÌ Assistance with a pilot rollout or deployment assistance beyond what is described in this
service description
ÌÌ Requirement for pre-engagement discussions/planning
ÌÌ Restrictive change management process
ÌÌ Helpdesk training
ÌÌ Outsourced IT services
Sophos Professional Services – May 2015
2
Encryption QuickStart
Deliverables chart
Milestone description
Target, supported system, or limitation
SGN Management Center
1 system
SGN Server
1 system
Active Directory Synchronization
1 domain
SGN Client
3 clients on a supported operating system
SafeGuard Enterprise Release Notes
See: KB 119549
“Out of Scope”
The following areas are considered “out of scope” for Sophos SafeGuard Enterprise engagements.
ÌÌ Any additional hardware or software configuration not listed in the SoW
ÌÌ Development of custom software or scripts
ÌÌ Implementation of required communications infrastructure and components
ÌÌ Any data or host migrations
ÌÌ Any integration with existing or current client backup software technologies or processes
ÌÌ Any integration with existing password management tools or software
ÌÌ Network troubleshooting and/or reconfiguration
ÌÌ Any application or host system tasks that encompasses coding, scripting, application, system
performance and/or troubleshooting
ÌÌ Work outside of local business hours (9-5PM M-F)
United Kingdom and Worldwide Sales
Tel: +44 (0)8447 671131
Email: [email protected]
North American Sales
Toll Free: 1-866-866-2802
Email: [email protected]
Oxford, UK | Boston, USA
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Australia and New Zealand Sales
Tel: +61 2 9409 9100
Email: [email protected]
Asia Sales
Tel: +65 62244168
Email: [email protected]