NEWS
Westway
December 2014
Merry Christmas and
a Happy New Year
We’ve moved to new offices!
Inside:
■ The Mayor opens our new offices
■ Help plan our next fun day
¶
Win a £25 voucher – competition on page 10
Westway
Housing Association
Find the 10 differences between these
two pictures. Answers below.
1) Boy’s boots are blue. 2) The star has moved to the tree on the left.
3) The cat is grey. 4) The yellow snowballs are white.
5) The front tree is missing. 6) The girl has no scarf.
7) Dad’s hat is maroon. 8) The dog’s eyes are brown.
9) The snowballs on the left are missing. 10) The girl’s hat has two bobbles.
Translations and other formats
For help with translations or information in Braille,
large print or on an audio cassette, please phone us
on 020 8962 3330.
Arabic
Westway
Merry Christmas and
a Happy New Year
Contact details
Repairs – office hours:
Christine Etten, Customer Services Officer,
020 8962 3348, [email protected]
Brian Kervick, Property Services Manager,
020 8962 3334, [email protected]
Repairs – out-of-hours emergencies:
Phone 020 8964 2323 and follow instructions.
Housing services:
Marcia Taylor-Josephs,
Customer Services Officer, 020 8962 3330,
[email protected]
Leonard Brown, Senior Housing Officer,
020 8962 3346, [email protected]
Anthony Akerele, Housing Officer, 020 8962 3347,
[email protected]
Shayaan Hafeez, Income & Tenancy
Sustainment Officer (part-time), 020 8962 3336,
[email protected]
General enquiries:
Colleen Carrington-Miles,
020 8962 3332, [email protected]
Turkish
Somali
Urdu
NEWS
Spot the difference
December 2014
Office address:
Westway Housing Association, 292b Kensal Road,
W10 5BE.
Website: www.westwayha.org.uk
www.facebook.com/WestwayHousing
Swahili
www.twitter.com/@WestwayH
We’ve moved to new offices!
Inside:
Copy and design: www.carolsaunders.co.uk
Westway
Housing Association
■ The Mayor opens our new offices
■ Help plan our next fun day
¶
Win a £25 voucher – competition on page 10
Westway
Housing Association
Annual Report
for tenants
New services
on their way
We published our Annual
Report on time before 1 October.
We have sent copies to tenants
and it is also on our website.
Pay by debit card
Westway
Xmas office opening
Sa. 27th
S. 28th
Closed
Closed
Closed
M. 29th
T. 30th
W. 31st
9am-5pm
9am-5pm
9am-5pm
Th. 1st
F. 2nd onwards
Closed
As normal: 9am-5pm
Left: The Mayor declares our
office officially open.
We are also hoping to add an
option to our website, so that
you can make secure payments
using your debit card online.
For emergencies, phone the main
switchboard on 020 8964 2323.
Below: The Mayor pictured with
Chair Abraham Nofamo (centre)
and CEO Ricky Scipio (right).
Where to find us: Our new head office is at
292b Kensal Road, W10 5BE. Our phone
numbers remain the same.
MOR
Pay your rent in advance
TI
Kensal Green
IL BE RT
HA
CEMETERY
RO
AD
BY
D
ROA
WA
ST
Y
AD
WE
RO
RL
NE
OW
ERN
BA
STO
RR
EST
GR EAT W
From 2015-2016, we want to
pilot offering you repairs
appointments straight away –
so that you don’t have to wait
to hear from a contractor after
placing your repair order. As
well as being more convenient
for you, we hope that by
streamlining our service, we
will be able to complete more
repairs on time.
be
If you aren’t sure how much
rent you should be paying, call
our Customer Services Officers.
Faster repairs
appointments
e tu
■ Your rent is £100 a week.
The total for a year (52 weeks)
is: £100 x 52 = £5,200.
■ Your total rent divided by
the 12 months of the year is
£5,200 ÷ 12 = £433.33.
■ You should pay us £433.33
every month in advance.
ELK
rov
ke G
As an example:
BA
dbro
During the next financial year,
we plan to make your rent
accounts and statements
available on our website, so
that you can easily check your
payment history.
a
To L
If you pay monthly, don’t forget
that a calendar month is more
than four weeks. Work out your
total rent for the year then divide
it by the 12 months in a year.
OAD
YR
RLB
E
2
On the web
OV
Pay rent
Paying monthly?
HA
GR
Monday
1 December
If you’re
currently
paying
late, you
may need
to start
paying an
ROAD
KE
Even if you get full or partial
Housing Benefit, you must still
pay in advance.
292b
KENSAL
RO
We expect you to have a clear
rent account every week. If you
pay weekly, you must pay a
week’s rent in advance. If you
pay monthly, you must pay a
month’s rent in advance.
D
Superstore
DB
Your tenancy agreement requires
you to pay weekly in advance
every Monday.
OW
R OA
extra amount each time you pay,
until you’ve caught up.
ST RE ET
LA
We’re starting to send out legal
notices to residents who don’t
pay their rent in advance.
RR
AD
F. 26th
We presented the Mayor with a
bouquet, and invited her to join
us for a light buffet lunch.
RO
Closed
NE
Th. 25th
Using the new machine, our
staff will be able to take your
payments over the phone, or
take them from you in person
at our office, or even in your
own home.
OR
W. 24th
9am-2pm
After taking a tour of our office
and meeting staff and residents
from the Scrutiny and the
Tenants’ Committees, the Mayor
cut the ribbon to declare us
officially open for business.
LB
T. 23rd
9am-5pm
Annual report 2013-14
The Mayor of the Royal Borough of Kensington and Chelsea, Councillor Maighread
Condon-Simmonds, officially opened our new head office on 4 December.
GO
December 2014 to January 2015
Housing Association
Thanks to a new portable debit
card payment machine, we plan
to add debit card payments to
your rent payment options
from the end of March 2015.
Official opening for our new offices
Westbourne Park
New volunteers wanted
We’re offering the chance to
volunteer at Westway – to help
you or someone you know (not
necessarily our tenant) gain work
experience and skills.
Emira Sadiku (left) volunteered
with our housing management
team for 18 months, while she
was completing a housing degree.
After graduating, she recently got
a job with Homes for Haringey.
“Volunteering was useful as it
gave me hands-on understanding
of housing and I could put into
practice what I learned in theory.
“In my new job, I can see how
confident it made me in dealing
with rent arrears and tenants.”
If you would like to boost your
confidence and your CV, gain
office skills and benefit from
housing training, why not call us.
3
Get on the pathway to work
Westway Housing has teamed
up with the Royal Borough of
Kensington & Chelsea on a
project to help our residents
find ways in to work.
The project provides help and
support, and can put you in touch
with local agencies offering work
and training. You can also access
employment-related services.
Jack Jeffrey from the Clement
James Centre in north Kensington
is keen to share one of the project’s
success stories:
“Paul was referred to us last year
by a housing officer. He had been
caring for his family and hadn’t
worked for five years – though
before this he had worked as a
driver for over 10 years.
“People often feel it’s near
impossible to get back to work
after such a long break, but
employers usually understand, as
long as the break is explained.
“Our first step was to draft a CV
that showed off Paul’s skills and
explained the gaps in his work
history. I then found five jobs for
him to apply for and he started to
make some applications.
“We met weekly with the aim of
sending two to three applications a
week. Between meetings, I would
research jobs so we could get to
work straight away. After about a
month, Paul got his first
interview. However, despite
getting to the final round, and
getting some very good feedback,
he didn’t get the role.
“Paul has since referred six family
members and friends to us,
including his son and wife. We
helped to place two of these people
into work, while another two
have been invited to interviews.
We hope that, like Paul, they too
will be successful.”
If you’d like to find out more
about how Pathways to Work
could help you find the right job
or course, call Charlene Hallal at
the Council on 020 7361 2957 or
call our Customer Service
Officers on 020 8962 3330.
“But he didn’t let this get him
down. Soon enough, he got
another interview and got the job!
Now he is working as a driver for
a well-known department store
in North Acton.
Training residents
In August, Tenants’ Committee members
Sonia Davis and Linda Jones, together with
Scrutiny Committee members Patricia Aina and
Marie Tobias, took part in our first tenant
training session led by the Tenant Participation
Advisory Service (TPAS).
We picked ‘Understanding Housing Management
Performance Information’ as our first topic, so
customer service officers Christine Etten and
Marcia Taylor-Josephs also attended, as they are
responsible for collecting data and running
reports on our performance.
Courses planned
Next year, we will invite residents to take part in
sessions on ‘Effective meetings’ and ‘Chairing
skills’. We are also planning ‘mystery shopping’
training for residents interested in testing our
services anonymously and reporting back.
All of this training forms part of our resident
involvement and empowerment strategy. Our
aim is to boost people’s skills and knowledge, so
that they can make the most of getting involved
in our work.
If you would like to take part in our training, call
the office to express an interest.
Employment support project
30 employers – many of them
with local jobs to offer.
Together with their partner Open
Age, the Cardinal Hume Centre
is supporing people to find longterm lasting jobs in Westminster
and Kensington & Chelsea.
Job sectors
The project can help you prepare
for a job in several sectors:
The Centre has a scheme for
Westminster residents of any age,
while Open Age supports people
aged 50+ from both boroughs.
Being without a job for long can
really hit your confidence. So
you can expect one-to-one
coaching to give you support.
They will also put you in touch
with a job brokering service,
which has built relationships with
■
■
■
■
■
■
■
hospitality
customer service
professional/admin
construction
health and social care
retail
warehouse/utilities/drivers.
Contact: The Cardinal Hume Centre, 3-7 Arneway Street, SW1P 2BG. Phone 020 7222 1602 and
Open Age, Peabody Estate, Dalgarno Way, W10 5JN. Phone 020 8960 4853
4
Help plan our fun day
We’re getting ready for our next summer
conference and fun day – and we need
your help!
We hold these events every two to three years
and, in 2012, more than 120 people joined us to
celebrate our 25th anniversary. Members of the
working group who planned the day (pictured
above) say they really enjoyed being involved.
We’re now inviting people to apply to be on the
working group for the 2015 conference. It will
involve monthly meetings from around March to
July, with more meetings in August.
The working group will plan the event, with
members leading on areas such as finding a
venue, the catering, music, crèche, kids’
entertainment and marquee hire.
If you would like to get involved, contact the
office to express your interest.
Wanted: a third person for the Scrutiny Committee
Patricia Aina from Westbush Court (pictured left) and Marie
Tobias from Westway Court (pictured right) are on our Scrutiny
Committee. We’re now looking for a third resident member.
The Scrutiny Committee includes
Board members and residents
who work with us to improve
our service and performance, and
to give us resident feedback.
As a member of the Scrutiny
Committee, we ask you to come
to four meetings a year – usually
on a Wednesday at our head
office. We pay reasonable travel
and childcare costs and provide
food and drink.
At meetings, the members discuss:
■ how well we’re performing in
areas like repairs
■ policies and procedures when
they come up for review
■ how we can improve customer
service, and
■ how we can get more residents
involved in our work.
how the association is being run
and what is being done. Having
tenants involved is very helpful,
because it gives feedback to the
rest of the committee.”
To find out more, call the office
and ask for Ben Laryea, or email
[email protected]
Patricia Aina told us: “It is very,
very important for tenants to know
5
Standing up to
anti-social
behaviour
Count me in!
The way you
register to vote
has changed.
You now do
this online at
www.gov.uk/
register-to-vote
Most people now register to vote
online – but if you don’t have
access to the internet, call the
helpline on 020 7271 0500 to be
put in touch with your local
electoral registration team.
■ you can vote in local and
European elections, as an EU
citizen from another country.
You should register if:
■ aged 16 or 17 – so you can
vote as soon as you turn 18.
■ you can vote in all elections as
a British citizen, or
■ you can vote in all elections as
an Irish, Cypriot, Maltese or
qualifying Commonwealth
citizen (anyone with leave to
enter or remain in the UK, or
someone who doesn’t need
this permission), or
We continue to operate a zero tolerance
policy towards anti-social behaviour. But,
sadly, we have seen a steady increase in
reports of low-level anti-social behaviour
across our stock.
To register, you need to be:
■ aged 18 or over, or
Why you should register
If you’re eligible to vote, you
must register – or you could be
fined up to £1,000.
Getting credit can be a problem if
you don’t, because the register
confirms where you live.
Of course the main reason for
registering is so that you can vote.
Voting levels are low in inner city
areas – especially among ethnic
minority citizens. With a general
election on 7 May 2015, Operation
Black Vote would like to make
politics more inclusive, by getting
people in all communities to
register to vote as the first step
to taking part.
Tiana joins
the team
Our new Apprentice Surveyor, Tiana
Ferguson, started work with the
maintenance department on 25 September.
Tiana is the daughter of a Tropical Court resident
and she’s got off to a good start with us.
Tiana is particularly interested in the housing
management side of our industry, so she has chosen
to study a general housing management course to
start with. This will help in her day-to-day work at
Westway Housing Association, as well as giving her
a good base in housing management that she can use
as a foundation to progress to the surveying course.
To find out more about voting go
to www.aboutmyvote.co.uk and
for Operation Black Vote go to
www.obv.org.uk
A lift for Collingham Place
Collingham Place residents are very happy with their new
lift, after we spent more than £100,000 recently on
installing an upgrade.
6
We take anti-social behaviour particularly
seriously when it involves breaking your
tenancy agreement. So far this year, we
have evicted one tenant and sought
injunctions against two others.
We have a duty of care towards our tenants
and we are committed to making sure that
you can enjoy your right to ‘quiet enjoyment’
of your tenancy.
To help us provide this, please respect your
neighbours’ privacy and continue to report
back to us when people behave badly in your
blocks and neighborhood.
Be thoughtful about how the behaviour of
members of your household impacts on your
neighbours and the community as a whole.
Above all, make sure you aren’t the next
one to be evicted from your home. If this
happened, you would not be rehoused by
your local authority, because they would
find you intentionally homeless.
Shayaan goes
the extra mile
Shayaan Hafeez, our Income and Tenancy
Sustainment Officer, is pictured receiving her star
customer service award from our Director of
Housing Ben Layrea, after she was put forward by
a colleague for going the extra mile during our
former Chair’s leaving celebration.
7
Hospital changes in north and west London
A&E services have
changed in north
and west London,
following the
closure of the
accident
and emergency
departments at
Chase Farm
Hospital,
Central Middlesex
Hospital and
Hammersmith
Hospital
There are now fewer A&Es in
north and west London and more
‘Urgent Care’ centres.
Urgent care centres
Urgent care centres are run by
GPs and nurses for patients who
can’t wait for an appointment
with their GP. Use them for:
The change is important, because
you need to know where you
would go in a serious emergency.
The map below shows which
hospitals still have full A&E
departments and which only have
Urgent Care centres. But many
people are confused about which
they should go to when they need
medical help. See the boxes
opposite for details.
Remember, for most problems,
you should go first to your GP.
And if you have a serious
emergency, you should dial 999
for an ambulance. The crew will
start treating you right away –
and take you to the right hospital
for your condition.
■ sprained or strained ankles,
wrists or knees
■ minor burns to small areas
■ cuts – including cuts that
may need stitches
■ minor infections, such as
ear, nose and throat
■ minor broken bones, such
as toes, fingers, collarbone
■ x-rays.
To keep your estate in good condition, your
housing officers Leonard Brown and
Anthony Akerele regularly carry out
inspections. You are very welcome to
join them.
A&E
To find out more, call Leonard on 020 8962 3346
or Anthony on 020 8962 3347.
A&E departments are run by
specialist doctors and nurses,
who treat major, life-threatening
illnesses and injuries including:
■ loss of consciousness
■ persistent severe chest pain
■ breathing difficulties and
choking
■ severe bleeding that won’t
stop.
A&E and Urgent Care
centres serving our areas
Apart from at Chase Farm (see
below), these services run 24
hours a day, seven days a week.
H
The Ridgeway, Enfield (9am-9pm)
A&E Barnet Hospital
Enfield
H
Wellhouse Lane, Barnet
A&E North Middlesex Hospital
UC Sterling Way, N18
H
Barnet
Harrow
UC Hammersmith Hospital
H
Du Cane Road, W12
Brent
UC Central Middlesex Hospital
Acton Lane, NW10
A&E Ealing Hospital
UC Uxbridge Road, Southall
Key
Ealing
H
H
A&E Royal Free Hospital
H
4
H
H
1 2
3
H
H
1. Hammersmith & Fulham
2. Kensington & Chelsea
3. City of Westminster
4. Camden
8
Pond Street, NW3
A&E St Mary’s Hospital
UC Praed Street, W2
A&E Chelsea &
UC Westminster Hospital
Fulham Road, SW10
A&E Charing Cross Hospital
UC Fulham Palace Road, W6
A&E Accident &
emergency
UC Urgent care
Inspections take place between 9am and 5pm. They
last from 30 minutes to two hours, depending on the
size of the block. You could come just to inspect
the part of the block where you live.
Don’t be rubbish about rubbish!
Some tenants are still leaving their rubbish and
belongings in communal areas and even putting
up washing lines and dryers.
By doing this, you’re creating a serious health
and safety hazard. You are breaking your tenancy
conditions and we can serve a notice on you.
Please don’t dump bulky items by the bins – even
during the Christmas period. It is expensive to
get these items collected and we have to charge
the costs back to everyone’s service charge. If
you see someone doing this, please let us know
so we can charge them instead.
UC Chase Farm Hospital
A&E Northwick Park Hospital
UC Watford Road, Harrow
Estate inspections – come and join us
When residents dump items, outsiders join in – so
we end up with items like builders’ rubble and
used tyres in our bin sheds. To stop getting hefty
bills added to your service charge, keep gates shut,
take down the number of any suspicious vehicle
you see in our back yards, and phone the police.
Scheme
Acton High Street
Althea St/Townmead Rd
Brading Terrace
Cadogan House
Carter Close
Clark Court
Collingham Place
Collinson Court
Connaught Road
Culpepper Close
Elsham Road
Enstone Road
Evesham Close
617-621 Harrow Road
Hormead Road
Humber Drive
316 Kings Street
59 Kingswood Road
Marian Anderson Court
Marigold Close
Melling Drive
Lancaster Road
Orton Grove
Pegasus Court
Rhodan Gordon Court
Russell’s Wharf
Shrewsbury Street
Tariq House
Tropical Court
Watford Road
Westbridge Close/
Percy Rd
Westbush Court
Westfield Court
West Green Place
Westhill Court
Westvale Mews
Westview Close
Westway Court
Westway Lodge
Westwood Court
Wornington Road
Dec
Jan
18 Dec
14 Jan
18 Feb 18 Mar
15 Jan
19 Mar
15 Jan
19 Mar
13 Jan
17 Feb 17 Mar
17 Dec
19 Dec
17 Dec
17 Dec
Feb
Mar
15 Mar
15 Jan
19 Mar
13 Jan
17 Feb 17 Mar
16 Jan
15 Mar
15 Jan
15 Mar
16 Jan
15 Mar
13 Jan
17 Feb 17 Mar
19 Dec
15 Mar
19 Dec
15 Mar
19 Dec
15 Jan
19 Mar
19 Dec
15 Jan
18 Feb 19 Mar
17 Dec
13 Jan
17 Feb 17 Mar
15 Jan
19 Mar
15 Jan
19 Mar
16 Jan
14 Feb 15 Mar
14 Jan
18 Mar
16 Jan
15 Mar
19 Dec
19 Dec
14 Jan
18 Mar
16 Jan
15 Mar
15 Jan
18 Feb 19 Mar
16 Jan
15 Mar
19 Dec
15 Jan
19 Mar
17 Dec
13 Jan
17 Feb 17 Mar
18 Dec
14 Jan
18 Feb 18 Mar
19 Dec
15 Jan
18 Feb 19 Mar
16 Jan
15 Mar
15 Jan
19 Mar
19 Dec
15 Jan
18 Feb 19 Mar
19 Dec
15 Jan
18 Feb 19 Mar
13 Jan
17 Feb 17 Mar
14 Jan
18 Mar
17 Dec
13 Jan
17 Feb 17 Mar
19 Dec
16 Jan
14 Feb 15 Mar
19 Dec
15 Jan
18 Feb 19 Mar
19 Dec
17 Dec
17 Dec
15 Mar
16 Jan
15 Mar
13 Jan
17 Feb 17 Mar
9
Competition
¶
Win a £25 voucher
Answer the questions below and
return the answers by post to our
normal office address, or by email to
[email protected]
Clue: You will find all the answers in this
issue of Westway News.
Questions
1. What are we cracking down on at our
estates?
Cooking with Westway
Zero tolerance for abuse
Recently, we’ve seen some really rude
and aggressive behaviour from residents
phoning in to our office.
This is anti-social behaviour and we won’t put up
with it.
The simplest ever mince pie recipe.
Our staff have the right to feel safe at work. If
you don’t show respect, we’ll ask you to leave.
Abusive behaviour breaks the
terms of your tenancy –
whether you abuse staff,
a neighbour or others
living in your area.
If you are abusive, we
will always take action
and, in a serious case,
you could even lose
your home.
2. When should you pay your rent?
3. When did we move office?
4. How long, on average, did it take us to
re-let empty homes between July and
September?
Christmas mince pies (makes 24)
Ingredients
225g butter straight from
the fridge
350g plain flour
100g golden caster sugar
280g mincemeat
1 small egg, beaten
Pinch of salt
Brandy or sherry (optional)
icing sugar to decorate
To serve:
Fresh cream, or
Low-fat yoghurt, or
Custard
5. What is now best done online?
6. Should you go to A&E or an Urgent Care
centre if you sprain your ankle?
7. Where are lives being turned around?
No more abandoned cars
10. What do we need for the Scutiny
Committee?
We’re finding an increasing number of abandoned
cars on estates such as Hormead Road, Tropical
Court, West Bush Court, Rhoden Gordon Court
and West Green Place.
If you park your car at any of our schemes, it must
be roadworthy and properly taxed, and you need
a residential parking permit.
If you own one of these cars, you must remove it
immediately. If you don’t, we will get it collected
and scrapped – and we will send the bill to you.
Our parking bays are on private land. We reserve
the right to remove any vehicle we believe to be
a nuisance, or a health and safety hazard.
For further information, please contact your
housing officer as soon as possible.
10
Put the oven on at 200c/(fan oven 180c).
Cut the butter into small cubes and
rub it into the flour with the tips of
your fingers, then mix in the caster
sugar and add a pinch of salt.
Without adding liquid, scrunch the
mixture into a ball. You can use it
immediately, or put it into the fridge
till later, wrapped in clingfilm.
When you’re ready, take walnut-sized
balls of pastry and press them into
the hollows in two non-stick pie tins.
If you want to add brandy or sherry,
splash a little into your mincemeat,
before adding a spoonful into each pie
Take smaller balls of pastry and pat
them flat between your hands to
make ‘lids’. Form a seal by pressing
8. Who has a new lift?
9. Who went the extra mile?
Method
the edges together to make them
stick. (At this point the pies can
be frozen for up to three months.)
Brush the beaten egg on top of
the pies and bake for 20 minutes
till golden. Let them cool in the
tin for five minutes, then pop
them on a rack to cool, dusting
with caster sugar.
Our performance: from July to September 2014
Key performance indicators
Emergency repairs completed on time
Target for
2014-15
97%
July to
Sept 2014
100%
☺
Urgent repairs on time
97%
☺
100%
Routine repairs
97%
☺
100%
100%
☺
100%
20
☺
16.8
100%
L
98%
4%
K
4.2%
Gas inspections completed
Average days to relet empty homes
Rent collected
Rent arrears
Every three months we provide
performance information to the
Tenants’ Committee and the
Scrutiny Committee.
We show how well we did against
our targets (‘Key performance
indicators’) in key areas of work.
We will be pleased to hear your
comments on our performance.
11
Spot the difference
Find the 10 differences between these
two pictures. Answers below.
1) Boy’s boots are blue. 2) The star has moved to the tree on the left.
3) The cat is grey. 4) The yellow snowballs are white.
5) The front tree is missing. 6) The girl has no scarf.
7) Dad’s hat is maroon. 8) The dog’s eyes are brown.
9) The snowballs on the left are missing. 10) The girl’s hat has two bobbles.
Translations and other formats
For help with translations or information in Braille,
large print or on an audio cassette, please phone us
on 020 8962 3330.
Arabic
Repairs – office hours:
Christine Etten, Customer Services Officer,
020 8962 3348, [email protected]
Brian Kervick, Property Services Manager,
020 8962 3334, [email protected]
Repairs – out-of-hours emergencies:
Phone 020 8964 2323 and follow instructions.
Housing services:
Marcia Taylor-Josephs,
Customer Services Officer, 020 8962 3330,
[email protected]
Leonard Brown, Senior Housing Officer,
020 8962 3346, [email protected]
Anthony Akerele, Housing Officer, 020 8962 3347,
[email protected]
Shayaan Hafeez, Income & Tenancy
Sustainment Officer (part-time), 020 8962 3336,
[email protected]
General enquiries:
Colleen Carrington-Miles,
020 8962 3332, [email protected]
Turkish
Somali
Urdu
Contact details
Office address:
Westway Housing Association, 292b Kensal Road,
W10 5BE.
Website: www.westwayha.org.uk
www.facebook.com/WestwayHousing
Swahili
Copy and design: www.carolsaunders.co.uk
www.twitter.com/@WestwayH
Westway
Housing Association