Prologue
Eib-bso-2016-01
Welcome at the KnotzClub. Soon your child will use our services
of after school care, which implies care after school during the
year and all day care during holidays.
This information bulletin provides you with information about
Knotz’ vision, mission and pedagogical policy. In addition
practical information can be found.
We wish you and your child(ren) a pleasant time at the
KnotzClub!
Kind regards,
P. Lubbers – CEO
Content
1. KnotzClub
Goal, mission and vision
2. Pedagogical policy
3. Organizational and operational information
4. The parents
5. Placements options
6. Contact information
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1. KnotzClub
KnotzClub is the general name for the after school care of
Knotz Kinderopvang. This name is chosen deliberately as all
of the undertaken activities with children from various
primary schools in Delft are characterised as fun, well
guided, creative and pleasant.
Children get together at the locations and join each other in
workshops and playing or making homework together.
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Goal
Offering professional and pleasant care to pre-schoolers.
Creating a cosy and homey environment to children after
school and during the holidays.
Knotz’ pedagogical policy is focused on developing social
skills and promoting independency and self-reliance.
Enabling parents to work, study or be active in another
social way.
Mission
Knotz’ mission is to provide professional and customeroriented childcare with a main focus on the child. Knotz is
the ideal place for children to explore their world. Knotz sees
itself as an educator and hereby supports the parents in
coping with their children in a familiar and challenging
environment. At Knotz children are playfully encouraged in
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their development. The organization is aware of its social
responsibility.
Vision
“Together with your child we will discover the world”
We assume every child has an urge to develop himself or
herself based on its own talent and temperament. We will
guide the children in this process.
All inclusive
Prices of the afterschool care include:
• Food and drinks until 7 PM
• Personal guided transport (from school & free shuttle
between locations)
• Workshops
• Holiday care from 7:30 AM
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2. Pedagogical policy
The company’s goal is to provide responsible childcare in a
pleasant and healthy environment. Knotz Kinderopvang was
inspired by the pedagogical visions of “Reggio Emilia”. The
term inspired has been chosen very consciously as we
chose to copy some parts of the vision instead of the entire
vision. In addition, we create some of the parts ourselves
based on experience. Through this manner both parents and
teachers help develop our policy and have insight in the
pedagogical policy of Knotz Kinderopvang.
The following “Reggio Emilia” principles are followed within
the KnotzClub:
• Working within the imagination of the child
• Taking children seriously
• Listening to and watching the children
• Creating a stimulating environment for the child
A hundred languages
Within the Reggio Emilia philosophy children are seen as
born with potential and an incredible amount of capacities,
power and creativity. Children are able to express
themselves with “a hundred languages”. We hereby mean
children are not limited to language, but also express
themselves in other ways, such as through body language,
music, exercise, dancing, clay, drawing, painting, sports and
drama.
The three pedagogues
Within Reggio Emilia’s philosophy different levels of
pedagogues are used to describe how children can learn
from each other, adults (both parents and care takers at
Knotz Kinderopvang) and their environment.
Children are seen as the first pedagogue, because they can
learn from each other. Children have to communicate, make
plans together, discover each other’s thoughts and learn
how to reflect on themselves and others. The adult is seen
as the second pedagogue, because he or she connects to a
child in a part of raising and so contributing to the
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development of that child. The environment is seen as the
third pedagogue, because children will progress more in an
inspiring environment that makes it possible to try new
things.
Quality
The quality of our childcare is maintained in various
manners. All locations of Knotz meet the requirements set
by the government, fire department and the Municipal Health
Services (GGD). A safety and health check is done annually
at all locations (also a check by the GGD). Work-instructions
and rules can be set up or changed due to the results of
these checks. Parents are able to inspect the results on
location or on the website.
Knotz is a recognised teaching institution and only works
with certified staff members conform to the training-demands
recorded in the collective labour agreement on day care.
Interns are welcome and follow a guided learning-route. All
the co-workers have passed a first-aid for children training.
In addition, all caretakers get trained yearly on the subject of
pedagogical knowledge. Supervisors are in possession of a
university of applied sciences- or university degree of the
required field of expertise. All employees have a certificate
of good conduct.
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3. Organizational and operational information
The KnotzClub has three different locations:
- Kindercentrum Knotz, Vulcanusweg 267, Delft
- KnotZport, West Blok 1, Delft
- De Hugenoten, Hugo de Grootstraat 59, Delft
The school your child goes to depends what location he or
she will be joining the KnotzClub. For more information
check our current primary school list at www.knotz.nl.
Kindercentrum Knotz
- Children’s cooking café
- Atelier
- Stage (drama)
- Construction and doll corners
- Library / homework room
- Indoor games hall, gymnasium and outdoor area
KnotZport
- Reception area
- Games room
- Terrace
- Practice fields for field hockey
- Tennis courts
Hugenoten
- Construction and doll corners
- Atelier
- Stage (drama)
- Discover playground with climbing wall
The location manager and assistant location manager at the
corresponding location provide daily management.
Daily practice
All children are supervised personally by Knotz’ employees
from school to the KnotzClub. All day care professionals
wear corporate clothing, which makes them recognizable for
children and teachers.
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Knotz’ transport consists of buses, tricycles, stints and bikes
or by foot. Knotz’ transport follows the rules of 3VO (safe
transport). Children are brought straight to their location of
the KnotzClub (Kindercentrum Knotz, KnotZport or
Hugenoten).
As a parent it is important to inform your child’s teacher the
days he or she gets picked up by Knotz. Twice a year Knotz
communicates with the schools to conform which children
are getting picked up by us.
Daily schedule
When the children arrive on their location they are welcomed
with some fruit and a drink. Then they can choose what
activity or workshop they want to do after. Examples are
playing in different spaces or outside on the playgrounds.
Sport fields are an integral component within the KnotzClub.
Children at the KnotzClub can be picked up until 6 PM. After
this time they will be shuttled (for free and if available) to
Villa Knotz or Kindercentrum Knotz so parents can pick their
child(ren) up until 6:30 or 7 PM. You can specify whether
you want your children to join for a warm meal (only at
Kindercentrum Knotz).
Activities range
Children are free to choose what they want to do when they
are at the KnotzClub. All offered workshops rotate so
children can get acquainted with it. The offered workshops
can be divided into the following categories:
- Sports & games
- Creativity
- Cooking
- Technology
Examples of workshops: inline skating, field hockey, tennis,
circus, painting, photography, theatre, dance, building
rockets, making bird houses and more!
Workshops and other holiday activities are included in the
price.
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What do you take with you to the KnotzClub?
Kindercentrum Knotz & the Hugenoten
- Spare underpants and trousers
- If you like them: slippers
- Possibly different food
KnotZport
- Regular sport shoes
- Possible tennis shoes for on the court
- Tooth/mouth protector (field hockey)
- Shin pads
Holiday bag – for all children
- Spare clothes
- Old/solid shoes
- Swimwear
- Water shoes or sandals / flip flops
Kids’ committee
Within KnotzClub we work with committees with children.
About six children represent each location. Together with
these children topics such as the house rules, activities
within the carousel and toys to buy are discussed. The
committee comes together about once per quarter. Every
meeting notes are made and shared with the other children
and their parents.
Group structure
At KnotzClub we work with vertical groups. Children of
various ages are collected within the same group. A core
group aged 4-8 years consists of a maximum of 20 children
under supervision of two pedagogical employees. A core
group of children aged 8-13 years consists of a maximum of
30 children under supervision of three employees (of which
at least two are pedagogical certified).
In case of unexpected situations children can be taken care
of in a different group than usual. In case of holidays or
planned leave groups may be merged.
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Parents can swap or buy additional days on an occasional
basis. In consultation with the (assistant) location manager
the requested day can be scheduled. The aim is to place the
child in its own core group. If this is not possible the child will
be placed in another group. All of this will take place in
consultation with the parents.
Illness
Sick children deserve extra attention; this is however not
always an option at day care centres. When your child is ill
and starts behaving differently we possibly call a parent for a
consultation. A parent will only be called after discussing the
situation with the (assistant) location manager. Further
information about our illness policy can be found on our
website www.knotz.nl.
Holiday care
During school holidays we offer day care at Kindercentrum
Knotz from 7:30 AM until 7 PM. Children of KnotZport are
collected at Kindercentrum Knotz during school holidays.
Children of the Hugenoten are taken care of at their own
location until 6:30 PM. Children can register for various
activities in the holiday program that gets created every
holiday. The program takes the age of the children, the
number of children and the weather into account.
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Holiday care means taking care of children during the
approved holidays of schools in Delft (by the Municipality).
You can bring your child(ren) at the same days as agreed on
during regular weeks. It is also possible to extend the
number of days by purchasing additional ones. You can
request these days with your (assistant) location manager.
Study days (for teachers – schools closed)
During the school year schools plan study days for the
teachers. On these days the KnotzClub is open and you can
bring your child until 7:30 PM. These days are included in
our price. As soon as the study days are known a program
gets created and your children are more than welcome to
join our KnotzClub.
Additional information
Of course we do our bests to capture all the materials
children take with them. Knotz’ is however not liable for loss,
damage or theft. It can be very handy to write your child’s
name in the listed items above.
The KnotzClub takes pictures of different activities. These
pictures can be used for both internal and external use. They
are used to show parents the undertaken activities. During
your intake you will be asked for permission to publish any
pictures on the website, in advertorials or newsletters.
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4. The parents
Within our organization we value the wishes, views and
experiences of parents. We aim to offer a product that aligns
the wishes of the parents as much as possible. Through
newsletters parents are regularly informed about programs
and developments within the KnotzClub.
Besides observing the children daily, parents are offered a
yearly meeting to discuss the progress and wellbeing of their
child(ren) at Knotz Kinderopvang. If more intensive contact
is required, or if you have additional questions, a meeting
with the childcare professional or location manager can be
requested at all times. The childcare professional or location
manager also has the possibility to invite parents for a
meeting if the group or management has any reason to do
so.
Parents’ committee
Within Knotz several parents’ committees are active. The
committee consists of six parents of both the day care and
after school care centre. The parents act as an advocate for
all parents. You can access the parents’ committee through
email.
Kindercentrum Knotz & KnotZport: [email protected]
Hugenoten: [email protected]
Complaints
If needed, complaints about a specific person can always be
discussed and when necessary an appointment with the
manager can be made. Knotz Kinderopvang uses remarkwish- and complaint forms. These forms can be requested at
the location manager. Knotz Kinderopvang is officially
registered at the Adjudication Committee.
Child abuse reporting code
Within our organization we work with the legal child abuse
reporting code. In case of suspected child abuse the
reporting code will be run.
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5. Placement options
Enrolments
Children can be enrolled into after school care from the age
of 3. All mutations know a mutation period from the 1st or
16th of the month. For more information please contact the
planning department through [email protected] or +31(0)
15-380 55 96.
On Wednesday, Friday and in regular school holidays
children of KnotZport are collected at Kindercentrum Knotz
(Vulcanusweg 267, Delft).
Evening meal
If you wish to make occasional use of the evening meal
(service) this can be indicated to the manager. This is only
available for children from Kindercentrum Knotz and
KnotZport.
If you want to structurally use the evening meal, please
contact the planning department through [email protected]
The evening meals are included in the price.
Children at the Hugenoten can be picked up until 6:30 PM.
Dinner is not possible there.
National register of nurseries and playgroups (LRKP)
In this register all day cares, organizations and after-school
care, host families and host family offices meet the
requirement of the Childcare Law. Parents are eligible for a
childcare grant if they use a childcare registered in the
LRKP.
On our website you will find an overview of the LRKP
numbers. If you want to apply for a grant or want to change
a current grant it is needed to fill in LRKP numbers.
A number of organizational tasks, such as planning,
accounting and purchasing are organized centrally. For
questions concerning financial matters
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and/or structural changes please contact the Head Office at
+31(0) 15-380 55 96 or by email through [email protected]
Opening hours
- During school weeks: from school until 6:30 PM at the
Hugenoten and until 7 PM at Kindercentrum Knotz and
KnotZport.
- During holidays children are welcome from 7:30 AM until
6:30 PM at the Hugenoten and until 7 PM at Kindercentrum
Knotz and KnotZport.
Closed days and holidays
Check our website www.knotz.nl for an actual overview in
our FAQ.
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6. Contact information
Head Office Knotz Kinderopvang
Postbus 1032
2600 BA DELFT
tel: +31 (0)15 – 3805596
email: [email protected] / [email protected]
website: www.knotz.nl
Kindercentrum Knotz B.V.
(day care and after school care)
Vulcanusweg 267
2624 AV Delft
tel: +31 (0)15 – 256.99.94
KnotZport (after school care)
Westblok 1
2614 VE Delft
tel: +31(0)15-256.99.94
Villa Knotz B.V. (day care)
Buitenhofdreef 268
2625 RE Delft
tel: +31 (0)15 – 256.06.60
Villa Duimelot B.V. (day care)
Reinier de Graafweg 1a
2625 AD Delft
tel: +31 (0)15 – 256.09.80
Villa Hugo B.V. (day care)
Hugo de Grootstraat 59
2613 VN Delft
tel: +31 (0)15 – 820.03.25
Hugenoten (after school care)
Hugo de Grootstraat 59
2613 VN Delft
tel: +31 (0)15 – 820.03.2
Knotz Daycare B.V.
Bezuidenhoutseweg 92-94
2594 AX Den Haag
Tel: +31 (0)70 – 820.02.92
Knotz Daycare
Bezuidenhoutseweg 102
2594 AZ Den Haag
Tel: +31 (0)70 – 820.02.92
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