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For agglomerated strategies: because of the importance of its software packages (R/2 and R/3), from the end of the 1980s SAP’s solutions were offered to most of the largest consultancy firms, such as the Big Five and large software engineering companies like Cap Gemini. These companies, however, are SAP’s rivals both in terms of the services offered to companies and because they offer competitive software packages to SAP (Oracle, People Soft, JD Edwards, Baan). For confederated strategies: SAP made an alliance with IBM (its rival in the field of computer engineering) by jointly developing a new, integrated e-business solution. For conjugated strategies: the launch of an e-procurement solution in 1998 was made possible thanks to SAP’s partnership with Avisium and Hewlett Packard (vertical relationship). For organic strategies: since its creation, SAP has asked its clients to write testimonials for general public magasines and has organised discussion groups on installing an ERP. Although a certain chronology can be identified in the relationships developed, SAP has nevertheless developed its business ecosystem in a global manner by developing a range of collective strategies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he CCIA (Computer and Communication Industry Association) grouped together companies such as Sun, Oracle, Red Hat, Aol, Yahoo or Nokia. The aim was to promote open systems. Similarly, the Free Software Foundation played a role in developping the “open source” 5 movement . Theorists for this movement such as Richard Stallman or Eric Raymond also favoured the diffusion of a “free” conception of computing. The success of various free software packages such as Apache, Perl or Sendmail favoured the development of Netscape in this form and provided permanent bases for the evolution in the Linux operating system, just as decisions made by different governments favoured the use of open software. It is thus a way of perceiving the software world that has been modified. The business ecosystem does not correspond only to activities, but also to shareable norms and ideologies. ) ) & + + !+!! ! = D - + !& $ ! ) + ) & ! ! $ & +!! !! $ .) * % + $ ) ! ) !$ &$ $ + $ 2 + G / 8'BB ;. $ $ +& +. +!& +$ + ) ) ! + $ & ) $ $ $ &$ + + - $ + &. & $& + ($ + ! . $ $ ! $ $ < !& $ + 1! ! & ! !+. ! !$ ! $ !) ) $ . &. B&",)+1 "&1+ ,!(# ,* 4) + & Originally, Microsoft was IBM’s supplier for operating systems for PCs. The co-development of its software and Intel’s microchips was also significant. +/1& $ ,.*1&"&1+ ,!(# ,*# "+(#2&"#+1 !",:!( +1 "&1+ ,!(# ,* "&1+ ,!(# ,* % *- $ + 4 Microsoft has always had “problems” with its direct competitors, which has led to these competitors’ progressive disappearance thanks to predatory strategies. Nevertheless, in 1997, Microsoft bought into Apple’s capital. -$ - $ $ + !$ & !+!! - $ + ) $ ! $ The BSA is an international association that groups together the main software and Internet companies. Its mission is to campaign in favour of the intellectual proprietary laws applicable to software. It would appear that Microsoft managed to get 6 into its good books . Microsoft developed its own business ecosystem by developping many relationships with companies from completely different sectors: NBC (1995), Sony (1995), Read Elsevier (1997), Arthur Andersen (2000) or even e-bay (2001). . ) -. + C ,00 #&D"&1+ ,!(# ,* 4 + +. + &. 3! $ !$ ! !) +-$ $. + + + $ & $ & . -$ $ & ) ($ ) +. - + +/1& $ !.*1&6"&1+ ,!(# ,*# &+##!),+ ,!( !0#,.*1&"&1+ ,!(# ,*# !! + Microsoft’s influence in the computer industry (and beyond) is not based on the simple fact that it has managed to make useful relationships with a variety of key players in the industry. Taken separately, these relationships represent only one advantage for the companies that make them. ? 2 + ! $ !- &/ #, (&##&)!#4#&. 2 +& ) Because Microsoft’s relationships have succeeded in combining between themselves by developping synergy, the importance of the different key players has done nothing but increase and, beyond the importance of the business ecosystem, Microsoft has found itself amplified. For example, Intel took advantage of Microsoft’s “efforts” with the American State Department of Education as it provided the company with new markets. Similarly, Microsoft took F +H 8 99:,9 ;. 6 $ >42 < $ 4 !5) $ 2 7 - $$ ) $ = ) + ! $ ++ . $ >42 $ ! * ! $ advantage of technological cooperation agreements signed between Intel and certain universities as it allowed it to develop new software capable of operating on more powerful machines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solutions require specific competencies to be able to provide user companies with services. Different companies will thus get an advantage from developping know-how in the installation and use of these solutions. D $ $ ! #"+ &3,))!.. (,4 !0-&#,(4 ) + ! Intel’s microchips are increasingly powerful so as to allow Microsoft’s increasingly elaborate software to function. The consumer will thus be forced to change computer and thus buy new Intel microchips… In other words, the more software Microsoft sells, the more Intel microchips are sold, and inversely. It can thus be thought that Microsoft and Intel co-evolve on the basis of a strategic community of destiny. - & $ "!1&!01&+-&" Microsoft and Intel form what has been known as the “Wintel” couple (contraction of Windows and Intel) as a testimonial to their domination of the computer market. Today, Microsoft seems to be the main leader in its business ecosystem. ($ + ) &- $ + # +"&- 2,#,!( ! $ $ ) !$ & Initially, Linus Torvalds (the “father” of Linux) could be seen as the leader of an incipient ecosystem. Because he chose a mode of development for his operating system based on the GPL licence from FSF (Free Software Fundation), that is, based on the principles of free software, he was able to take with him along the path the efforts of several independent computing engineers spread all over the world and without any direct financial incentive. ++ $ ) ! .) ) . $ 1&+-&"A#*!'&"- $ !$ + ) +. ) 3 .$ ) $ - * ) ) + * + $ $ $ !$ - Intel did not succeed in making its offer sufficiently specific (competition from AMD in particular, unlike Microsoft which developed by suffocating its direct competition). ($ ! $ ) + &2!1 ,2&+(- ,#/& +2,! ",#*",.!"-,+1 $ ! & Microsoft’s aggressive behaviour led to a growing interest on the part of other companies to promote an alternative (in this case, Linux). ($ * & . & . $ * ) . + & ; ? &&"!3&(&! # 8 . The Linux business ecosystem is based on a very open organisation, encouraging occasional cooperation. Individuals (as independent developers, but nevertheless predominant), SMEs from the field of edition, computing multinationals, professional unions, communities of practices, governments, associations, pressure groups and so on, all found themselves part of the Linux business ecosystem. ($ * & $ & $ ) ! & ($ & ! $ -,00&"&( ,(- #",&# + + ! + Within its business ecosystem, Linux focused on software distributors, editors, developers of peripheral drivers, associated services, leaders from the film industry, franchisers, computer constructors, consultancies… It was thus not their profession that was important, rather their contribution to the development of Linux. &"&,#(! (&)&##+",14&6)1 #,2&.&./&"# ,* ! ) & IBM belongs to Microsoft’s business ecosystem, but increasingly tends to promote that of Linux. Microsoft is the leader of its own business ecosystem but also supports Apple’s. > & 8 &)!#4#&. + + )& ) $ ! $ ,( "+ )!.*&,,2& -4(+.,)# + 1 ; Microsoft’s business ecosystem was originally that of the PC. IBM was the leader until Microsoft took over after an aggressive relationship. ($ $ ) & 3 $ ,( &"&)!#4#&. 8 ) - ; The rivalry between the Microsoft and Linux business ecosystems is obvious as it is a conception of the world of computers (owned software versus free software) that is at stake. 2) & + . +$ + $ 1!3,)!0)!!*&,,!( SAP developed partnership relationships with several of its competitors, be they software editors such as Oracle, or consultancy firms such as the Big Five, or even companies which, like SAP itself, specialise in computer engineering, such as IBM. 2 $ +- $ $ +!! + )& $ $ . + & !$ 2 $ . + + $& . $ ) + + . -$ - ) !$ C @ ! !$ $ $ $ . + ! $ !$ +!! ) + ($ + 1 !$ $ $ 8 3 + .5 $ - +. ! & + ($ . )& ! + .! $ 0 +- $ $ > & !+ &. ) - $ ) + &. ) . 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