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(ref: 3) Sign up and unlock all our content for the introductory offer price of just £29.95 a year. You can cancel at any time in the first four weeks for a full refund. Subscribe via our website (click the sign up tab below), or call us on 0161 226 2929 (Monday to Friday). No palm oil policy (July 2009) A search was made Sustainabl of the Walmart website (www.walmartstores. e forestry com) on 8th July 2009. No policy on palm oil could be found. Wal-Mart policy did notfor climate Walmart received for negative marks (2008)impact on respond change, the company’s to a request endangered species and habitat destruction, were all results The company’s policywhich byaECRA of unsustainable in palm oil production. oilthe is used in vast in websitePalmon November sustainable Ocober contacted, (www.walm 2008, array of consumer products. (ref: 4) stated Global 123 had artstores.cosourcing of 2008 meat. Forest that Wal-Mart wood. & Trade It said admitted m), Pollution &ofwebsite, Toxicsthis commited Network to selling had joinedwhen viewed concerned Sea Shepherd where coated with Teflon in July public whale had been Sold children’s clothes (May 2007) the company the WWF’s and to its wood 2008. and/or legal withhold to contact urging furniture to completing The ASDA websiteand waswell-manag visited in May 2007 found According to their custom.the Wal-Mart its members dolphin was and was to the the company an assessment and the ed. Once website be selling children’s clothes coated with Teflon.coming Chemicals (ref: 12) fromsuch and unknown was commited to complain, Sale of and as Teflon, belonging to the “non-stick” familythis of assessment perfluorinated whther it meat not also eliminate sources to eliminating was Wal-Mart was completed, labelled chemicals (PFCs) had beenwood classified as cancer-causing by the within did not as free their environmen wood five for the from forests range comapny’s respond to US Environmental Agency and hadyears. been The found in from illegal or organic values. Protection a request commitmen tal, socio-econ animal of critical ECRA including a wide range of species bears, dolphins company and by ECRA (2008) t to stocking welfare sustainable considered polar omic, importance would could biodiversity humans worldwide. Environmental campaigners had called for organic policy. No suchin October 2008 sourcing this due to com) be found on many or free be a positive the company’s wood of wood. toespecially policy, or landscape when PFCs to be replaced with alternatives in clothing range andsafer nor any FSC considered it was viewed paper-base However, step towards certified, website meat, poultry and othermark consumer products. PFCs such as Teflon the were used in d products (www.walm or eggs and therefore company the from factoryit likely that in November in this and that many school trousers skirts to givethethem durability and are still the company 2008. artstores. category. farmed As company were not labelledsold animals. was selling a result, ECRA frequently labelled “non-iron”.(ref: (ref:229) 5) received Middle ECRA rating for environmental report (August (ref: 3) as People meat products a negative No policy for reduction of harmful chemicals (2008) 2008) Animal Human to a request made by ECRA in October In May/June 2009, ECRA contacted Asda and a copy of the Wal-Mart did not respond Conflict Rights Animal s on its policies for dealing with harmful company’s environment report was requested. The company did 2008 for information Testing In May Diamond Survey Worst 2007 Amnesty its products. A statement naming three priority not respond. On 8th July 2009, a search of the company website chemicals inECRA Results a report 2009) rating Internation (May 2007) entitled for animal by Wal-Mart in 2006, was was made. Under the section “Sustainability”, information chemicals of concern, identified not “Conflict According doing al testing in enough.” about the company’s environmental activities was found. The found on the company’s Diamonds,and Global to the FAQwebsite (www.walmartstores.com) policy co.uk, Witness The report Asda were (Septembe UK viewed section 2008. The document stated that Wal-Mart had worked section contained at least 2 future, dated, quantified targets. November released was on 4th mentioned jewellery retailers testing of the ASDA r leading September the wesite suppliers and developed a timeline for the eradication of No evidence of independent verification of the section could with retailers. based on findings in this still funds website, adhere 2009, date was report. The report stated However, researchof concern. from a givenwww.asda. nor any to be found. The website had a copyright date of 2008 and the these “ASDA noASDA stated this chemicals questionna into was against are not the industry’s was implemente is againstwas on furtheralternatives research the company undertaking to effective section text appeared to be current. No mention of the issue of information minimal that “although ire sent animal year rolling more needs .” However animal in preventing system to most companies dchemicals. testing i.e. other harmful ECRA did not consider this to the business being dependent, at the time of writing, on customer identify rule through of relevant it did not self regulation, and no longer to be done and the the information fixed demonstrate any real commitment reduction car use, could be found. Although the section covered several Naturewatc company to athe state how policy fuel conflict.”by industry trade in blood cut-offof chemicals these did . ASDA products, and pesticides in the company’s as such,date it received environmental aspects, there was no mention of pesticides and company Adsa itselfleaders to ensure diamonds, h Compassio supply or five had and other measures was also notand and any additional no policy that diamonds a negativesold markbranded in this category. (ref: not 3) endorsed nate Shopping other agricultural impacts that occur as a result of producing household taken failed to disclose on of any in the jewellery its company to combat goods for the company, therefore the company was not deemed testing cosmetics, productsand fine Guide. Water pollution (2004) 2008 conflict its auditing website trade association their products made by toiletries, In addition diamonds. to have a reasonable understanding of the main environmental rating and According to an article posted on Sustainablemedicines Business (www. companies the It s. (ref: it was not a for animal on animals. Dropped impacts of its business. The company was given ECRA’s middle sustainablebusiness.com) member 13) which titledASDA ‘Wal-Mart: Every Day Low... and testing Factory According from Norwegian received were toactively rating for environmental reporting. (ref: 1) Wal-Mart hadpolicy. been accused (ref: 7) of indifference farming ECRA’s evidence to to issue SaleImpact,’ pension of factory worst that pesticides and fertilisers were escaping into waterways from Earth magazine, 71 (November fund Poor independent rating on CSR in supermarkets According (2006) farmed Wal-Mart Norway 2006) gardening products turkey stored unprotected in its car parks. It was (November 2006) to ‘Supermark Standard’ had announcedof Indonesia’s systematic Stores from (2006) finedpublished $3.1 million inets2004 by the US Environmental Protection Ethical Performance November 2006 reported that Asda received & Farm violations its Governmen in 2006, Down that 15) by the Animal (ref: 6) over 90% for Clean water Act violations. t Pension it was dropping a poor rating (rated as a ‘D’) in a report by the National Consumer of human Compassio Welfare farmed.Agency Fund rights In addition,of the turkeys n in World - Raising Workers Council on supermarkets’ progress on corporate responsibility.also The and labour for “serious, the majoritysold by ASDA Farming the Workers’ ’ Rights rights”. rating covered supermarkets progress on CSR factors including: intensively reared. Trust (ref: Factory & Resources (ref: 10) of ducks sold were intensively According rights abuses commitment to stocking seasonal food and organics, sustainable Habitats Accordingfarmed chicken by ASDA in Banglades to a story sourcing policies and attempts at cutting waste. (ref: 2) were website (www.busin to ‘Supermark (2006) dated 9 the Standard’ October h (October buying Voters say no toets Wal-Mart (March 2004) essweek.co school 2008) 2008 on published Trust in & Farm Climate Change uniforms conditions The Ecologist reported that voters from Inglewood in Los Angeles the m), Animal 2006, intensively Policy on stocking local produce (October 2008) over 90% by the Compassio Welfare at a factory that were Wal-Mart had BusinessWeek had voted in March 2003 not to let Wal-Mart build a store inSweatFree their made been of the n in World - Raising in maximum farmed. Wal-Mart did not respond to a request made by ECRA in October Communiti in Bangladesh under extreme accused chickens The report neighbourhood. According to thesold Ecologist, Wal-Mart to Bangor, of stocking Farming wanted es, an anti-sweats. The of floor sweatchop 2008 for details on its policy towards stocking locally produced who conducted stated the report ASDA build theguideline store on a piece of land theby size of nearly 20 football space, maximum were to factory. The which food. ECRA searched the company’s website (www.walmartstores. of 38kg that ASDA interviews hop activist came from report pitches, yetexceeded didn’t see the need for an environmental impact finish study the had birdstated group with over chickens per-metre-s set a to com) in November 2008 and found a page entitled ‘Locally Grown of 34kg bird-per-m the governmen that based stand public hearings. The Ecologist said localsquared voted 61 to 39 per for Wal-Mart’s wereorbred justlocally etre-square orders they worked 90 workers from Products’, which stated that Wal-Mart noted that buying t guidelines hours 6 weeks. cent to grow were frequently up under against the project. (ref: 227) to as d 19 punishmen of quickly tight deadlines; hour CIWF of a Allegedly, grown produce was “a hot marketplace trend”. However,and no figures they suffered shifts argue so they floor space. Broiler subject that of sustainable fishing policy (2006) reached were made to verbal t for arrivng some their were given for the percentage of Wal-Mart’s salesAccording accounted Announcement painful which bones late to was even workers earned abuse and According toand the crippling March 2006could issue ofslaughter ENDS Report, Wal-Mart were ‘fast-growi work; for by local produce. ECRA also downloaded a document withto CIWF, in $24 not keep and the majority as little kickings or per month. less than that it waslameness implementing a pace policy on sourcing ng’ announced the title “Wal-Mart makes national commitment toAnimal buy locally had strains. of chickens (ref: 16) the country’s as $20 each beatings. Lawsuitthat a result. (ref: of sustainable fish. wasassaid to have claimed per month, legal minimum Rights grown produce”, but again, this contained no figuresSea for sales and 10)The companysold over Banglades According by American Shepherd within three to five years all fish in North ASDA stores would wage of set no targets to increase sales of local produce. ECRA did not Boycott to an h working According news in line with Marine Stewardship Council guidelines, website article dated (5 March conditions to the be sourced consider that this constituted a real commitment to encouraging accessed 16th August New a lawsuit Sea Shepherd 2004) ASDA would be following (2006) and that UK subsidiary suit after on had been Nation, nation.ittef 2006 sales of locally produced products, and as a result company forthe Conservati worst supermarket inFund a boycott 12th being on March taken thisinarea by California 2004, the country’s received a negative mark in this category. It hadthemselves been noted by aq.com, the Bangladesh of Wal-Martnamed with internation against out by the the societyon Society i was said to cover frozen and Internation in August storesThe announcement environmental campaigners that the issue of ‘food -ofthetheirGreenpeace. chainmiles’ had been website, in supplier al labour Wal-Mart, for untilfish al Labour 2006 called 37%wild-caught fresh no mention was made of operations theybut shares distance travelled by a product from supplier todolphin consumer -Seiyu had Ltd, calling had have chosenfactories in standards and alleged non-complRights in the either meat. or convinced outside the USA and Japanese UK. (ref: 228)divested Bangladesh its own 2 that labour to use US iance It said Code of supermarke . The organisatio it to stop alien that the Conduct rights selling recently t hearing US Environme campaignetort law for n whale and Gender in Bangladesh rs could the suit on was said to inquire hired a researcher ntal Investigatio the if they not be discrimina . (ref: 17) 3 to call sold whale guaranteedgrounds According n Agency tion lawsuits or dolphin 202 Seiyu a fair to information (March meat, and retail outletshad huffingtonp to to oppose ost.com), datedon the Huffington2009) of the 202 stores a class 23 March and 2 million Post website action (www. female lawsuit. The 2009, Wal-Mart employees lawsuit involved was trying who claimed Betty Dukes the company had ASDA Owned by Asda Group Ltd Asda Group Ltd, Corporate Social Responsibility, Asda, ASDA House, Southbank, Great Wilson Street, Leeds, LS11 5AD, England Asda Group Ltd is owned by Wal-Mart Stores Inc Wal-Mart Stores Inc, PO Box 1039, Bentonville, Arkansas, 72716-8611, USA Wal-Mart Stores Inc also owns ASDA Extra Special chocolate [O] Environment Environmental Reporting trial sign up “Ethical Consumer helps me know the real story of what I’m buying.” Mr Cassy, Suffolk Copyright notice: © Ethical Consumer Research Association Ltd. Not-for-profit organisations may normally reproduce without charge any of the material appearing in Ethical Consumer, providing that all such material is credited and providing that written permission has been sought prior to publication. No part of this publication may be produced by commercial organisations without written permission from Ethical Consumer Research Association Ltd. Tea © Vyacheslav Bukhal | Dreamstime.com JANUARY/FEBRUARY 2014 www.ethicalconsumer.org The global tea industry has a history of poor wages and working conditions, damaging biodiversity and overusing pesticides. Jane Turner and Heather Webb ask how we can help to make a better cup of tea. A fter water, tea is the most popular life on a Fairtrade tea estate and then drink in the world, with 70,000 life on some Rainforest Alliance ones on cups drunk every second. Tea is a page 17. British institution. We are second only to On page 19 we examine the Ireland in the global tea drinking league. environmental impact of tea. Monoculture plantations decrease biodiversity and In this guide we look at tea from the tea plant Camellia sinensis, an evergreen increase the need for pesticides whilst processing tea requires a lot of energy. plant that grows mainly in tropical and subtropical climates and which contains And on page 20 we explain how the way caffeine. This includes black teas; like you make a cup of tea can affect its carbon English Breakfast tea, Darjeeling and Earl footprint. Grey; and green, white, Oolong and Pu-erh teas. We rate over 25 brands on page 12. Although global prices for tea are at In addition, we look at non-caffeinated historically high levels,4 in real terms teas – rooibos and herbal and fruit (accounting for inflation) the prices paid infusions, like chamomile or peppermint. to producers are barely level with, or are We rate 26 brands on page 18. even below, where they were 30 years ago.5 Poor wages and conditions for tea Tea farmers and tea workers are the most workers remain the vulnerable in the stand-out problem tea supply chain, A tea picker makes just for tea. In response having very little to concerns about 1p for each £1.60 box of bargaining power declining living tea bags sold in a British in a market littered standards, a range with middlemen supermarket. of ethical initiatives and dominated by a are working to few big companies. make the tea industry more equitable. According to UK charity War on Want, But Oxfam reveals on page 10 that even the structure of the global supply chain Fairtrade standards have not managed to means that the lion’s share of profits is fully address the problem of a living wage. captured by these big companies. Since we last looked at tea, a majority of Tea is usually exported after primary the bigger brands are buying their tea from processing (drying and bulk packaging). Rainforest Alliance sources. On page 14, This means that blending, final packaging we look at how that certification compares and marketing – which are the most to Fairtrade. Plus, on page 16 we look at The global tea industry lucrative stages in the overall process – are mainly carried out by the tea brands in the buyer countries.2 The buying side of the tea supply chain is very concentrated, which gives the companies involved a high level of power over the prices paid to producers. Just four corporations dominate the global tea trade: Unilever (which produces Lipton and PG Tips), Tata Tea (which produces Tetley), Van Rees (a tea trading company) and James Finlay (a tea packing company).2 History of tea Tea probably originated in China as a medicinal drink. Tea in mandarin is called cha but in the Amoy dialect tea is te (pronounced “tay”). Catherine of Braganza, the Portuguese queen of Charles II, brought teadrinking to the English royal court, and set a trend for the beverage among the aristocracy of England in the seventeenth century. Only when the tax on tea was slashed in 1785 did it become a drink affordable by the masses. The British introduced tea to India, in order to compete with the then Chinese monopoly on the product. It was also grown in other colonial outposts such as Kenya and Malawi. Today, China followed by India remain the top two tea-producing countries. Tea JANUARY/FEBRUARY 2014 www.ethicalconsumer.org photograph © Jon Spaull Teapicking in Kenya. Prices paid to producers are barely level with, or are even below, where they were 30 years ago. In the UK, the retail market is similarly concentrated, with the top four companies controlling 74% of the retail market by value: Tetley (Tata), PG Tips (Unilever), Twinings (Associated British Foods) and Yorkshire Tea (Taylors of Harrogate). PG Tips and Tetley alone account for around half of the tea sold.1 As tea passes through the tea brands and retailers, (the final two stages of its journey to the consumer), they capture a massive 86% of the value added, compared to 7% for the producing country.2 Very little of the profits included in the retail price of a box of tea goes to the tea-producing country. Instead, whilst multinational corporations reap large rewards, tea workers are condemned to a life of penury. A tea picker makes just 1p for each £1.60 box of tea bags sold in a British supermarket.2 Supermarkets Supermarket own-brands account for only 20% of the market so we have not included them in this guide. See our guide to the seven major Supermarkets in Issue 141, March/April 2013 for all their ratings. In that guide, the Co-op was the best with an ethiscore of 6.5 followed by Marks & Spencer.6 The five other supermarkets scored 4 or less. All Co-op’s own brand tea has been Fairtrade since 2008 and Marks & Spencer’s from 2006. They both also sell own-brand tea that is both Fairtrade and organic. Who makes money from your cup? Did you know?... Friends of the Earth are campaigning for a Make It Better law which would ensure that companies take responsibility for their impact on the natural world and the rights of people in their supply chains. Go to the FoE website to sign the petition to Vince Cable supporting the law. Here are their five facts about tea. 1. A nation of tea lovers We drink 165 million cups of tea a day in the UK. That is over three cups for every man, woman and child and more than twice as many as cups of coffee drunk a day. 2. Luxury tea The world’s most expensive tea bag is valued at £7,500. It was created to celebrate 75 years of PG Tips and it’s studded with 280 diamonds. Source: War on Want, ‘A Bitter Cup – The exploitation of tea workers in India and Kenya supplying British supermarkets’ July 2010 3. Health benefits of tea Antioxidants, found in black and green tea, are said to be beneficial to health. 4. Milk? In the UK we drink 98% of our tea with milk. 5. Tea for social change Tea shops were socially acceptable places for Victorian women to meet without men, giving the suffragettes a place to plan campaigns to win votes for women. References: 1 Mintel Tea and Other Hot Drinks, June 2013 2 War on Want, ‘A Bitter Cup – The exploitation of tea workers in India and Kenya supplying British supermarkets’ July 2010 3 RealiTEA: The bitter compromise in our cup of tea, Cafedirect, 18th June 2013 4 UN FAO (2012) ‘Firm tea prices set to continue’. Available from: www.fao.org/news/story/en/ item/124221/icode/ 5 Fairtrade International (2013) ‘Tea’. Available from: www.fairtrade.net/tea.html Tea JANUARY/FEBRUARY 2014 www.ethicalconsumer.org Fairtrade and Rainforest Alliance failing to deliver a living wage? A report this year from Oxfam found that tea pickers’ wages are often below the poverty line, whether they are on certified or non-certified estates. Joanna Long explains. I t was out of concern over wages in the tea industry that a group of organisations, led by Oxfam and the Ethical Tea Partnership (ETP), commissioned an investigation into workers’ pay and benefits on plantations in Malawi, West Java in Indonesia and Assam in India.1 These areas were chosen to be representative of the tea export market and included a mix of ethically certified and non-certified estates. The report found that the tea industry currently pays poverty wages. These are often blanket rates that hover around the producing country’s legal minimum wage or the World Bank’s poverty line. Basic wages are often below the poverty line which may be reached when productivity payments and in-kind benefits are included. In Assam, India, tea pluckers earn 12p an hour or 89 rupees (£1) a day. The legal minimum daily wage for an unskilled worker in Assam is 158.54 rupees. How wages are set means that the situation is the same across all Assam tea plantations and across all tea brands and certifications. Through interviews with workers, management and stakeholders on the estates, the research team uncovered a complex web of issues around wages. These included: poor corporate understanding of local wage-setting mechanisms; supplementing wages with in-kind benefits (such as food, fuel, accommodation, childcare) that may be of questionable value to workers; and the disempowerment of female workers (the majority of the workforce). The obvious implication of poverty wages is that families cannot support themselves on their tea plantation wages2 and children, particularly girls, 10 become vulnerable to traffickers. They are promised good jobs and exciting lives in the city but end up in domestic slavery, suffering physical and sexual abuse. Few are paid and some never see their families again. Low tea plantation wages feed the supply of traffickers as well as slaves. Why work on the local tea plantation for 500 rupees per month when you could earn 4,000-10,000 rupees per girl from a Delhi ‘placement agency’? Ethical certification also brings workers a number of other financial and non-financial benefits, which were also not looked at in Oxfam’s research. For example, Fairtrade means better conditions in terms of overtime, maternity, and written contracts. Also the Fairtrade premium is paid on top of the Fairtrade price and producers decide how to invest it – usually in education, healthcare, farm improvements or processing facilities – to increase income. Certified poverty? What’s going to happen? Regardless of whether the tea is for Tetley, Lipton or Twinings; or certified as Fairtrade, Ethical Tea Partnership or Rainforest Alliance, workers are paid the same poverty rate. This is because, for the wages element of certification, standards only require that wages should not fall below the legal minimum. The report therefore concluded that certification is no guarantee that workers’ wages meet their households’ basic needs. However, the report focused purely on hired labour on plantations. Smallholders were out of scope for this study. But, Fairtrade International’s own research concluded that the incomes of Malawi tea smallholders increased threefold with Fairtrade, a big contrast to Oxfam’s findings on plantation wages.4 Cafédirect reports that 22% of the value of a box of Cafédirect tea goes directly to the producer co-ops (who are all smallholder tea growers with no estates involved).6 So it seems that some Fairtrade products may be more beneficial than others – Fairtrade tea from smallholders rather than from plantations. After seeing the results of the research, the organisations behind the report, which include Unilever, IDH (the Sustainable Trade Initiative), Fairtrade International, UTZ and Rainforest Alliance now recognise the urgency of the problem and are committed to tackling the problem. They are taking its findings very seriously and have agreed a plan of action to address the issues it uncovered, beginning with expanding the investigation to include other major tea-producing countries and using these investigations to support sustainable livelihoods in ways that are relevant to local workers and their economic and social contexts. The organisations also plan to improve understanding about wage issues among workers and improve trust and constructive dialogue. Most of the discussions about wage issues in supply chains currently take place at the international level, but this would bring it back to the national context and local realities of the workers themselves. The organisations have also agreed to change the way that wages and benefits Tea JANUARY/FEBRUARY 2014 www.ethicalconsumer.org are monitored and audited. The goal is to develop one approach for assessing wages that is applied consistently across the tea sector and to create and maintain a repository of information to be shared between these organisations. Consumers of certified products can also be reassured that certification organisations have committed to improve the certification process for waged workers so that it requires plantations to gradually increase workers’ wages to the level of a living wage. Fairtrade International has recently finished a public consultation on the draft of a new Standard for Hired Labour. That draft includes attempts to strengthen the ‘teeth’ of Fairtrade certification when it comes to getting beyond paying a minimum wage to paying a ‘living wage’.5 “This isn’t a problem we are going to fix overnight” said Rachel Wilshaw, Oxfam’s Ethical Trade Manager, “but in 15 years of working on these issues it is the best chance we have had to make a real difference to the lives of hundreds of thousands of tea pickers. In two or three years from now, I hope women working on tea plantations around the globe will start to experience real change.”3 Read the full Oxfam report at www.oxfam.org.uk Fairtrade International’s response to the report “Fairtrade alone has limited power to raise sector wages, as they are often negotiated at industry and country/regional level. We therefore seek to work with tea industry partners, other certifiers, NGOs, trade unions, civil society and governments to bridge the wage gap. Our participation in recent industry initiatives such as the Tea 2030 project and the next phase of this, Tea Wages study, will also facilitate discussion on a new approach to setting tea industry wage benchmarks and the promotion of wage bargaining, so that better wages become a commitment of everyone along the Tea supply chain. Fairtrade contributes directly to alleviating poverty through payment of Fairtrade premiums of over US$6 million per annum to small farmer organizations and plantation workers in the tea sector. Recent impact studies have shown a range of tangible benefits accruing to workers, their families and communities, including in Malawi. Fairtrade will thus continue to work toward a Living Wage while delivering additional worker benefits through the payment of Fairtrade premiums, linked to sales volumes.” Tea picking in Mulanje, Southern Malawi. This kind of casual labour, known as ganyu, is hand to mouth work. Workers are paid a day rate according to the weight of tea they manage to pick. For an 11 hour day they earn roughly £3. Many of the workers are elderly women from female-headed households. They earn less because they are weaker and unable to work as fast. The Ethical Tea Partnership (ETP) was formed in 1997 when a number of large tea companies took the decision to work together to monitor and assure their own supply chains. The ETP now has more than 20 international members from Europe, North America and Australasia. The ETP conducts monitoring and certification, which consists of audits of the tea producers who supply the member companies. This program is free of charge to the producers, and encompasses both issues of social concern, and environmental issues. Some of the social concerns include health and safety, freely chosen employment, wages and benefits, working hours, and a variety of other issues such as are typically handled by labour organisations. The fundamental principles of the ETP standard are those of the Ethical Trading Initiative (ETI) Base Code which is closely based on International Labour Organisation (ILO) Conventions. Environmental issues assessed in the monitoring include water and energy use, soil and ecosystem conservation, chemical use, and waste management. There are only three companies in this product guide which are members: Betty & Taylors of Harrogate, Twinings and Tetley Group. Photo: Abbie Trayler-Smith/Oxfam The ETP’s certification is usually seen as less stringent and easier to obtain than Fairtrade tea certification. Unilever, the company that owns PG Tips, was one of the 11 founding members of the ETP, although it is no longer a member. Unilever, like many companies, undertook its own initiatives to promote sustainability and address ethical concerns, going above and beyond the base involvement in ETP. References: 1 Understanding Wage Issues in the Tea Industry, Oxfam, May 2013 2 How poverty wages for tea pickers fuel India’s trade in child slavery The Observer, Saturday 20 July 201 3 A living wage for tea pickers: are we there yet? Rachel Wilshaw, Ethical Trade Manager, Oxfam, 2nd May 2013 4 Longitudinal impact assessment study of Fairtrade certified tea producers and workers in Malawi, Fairtrade Foundation, August 2009 5 Are wages the fly in the Fairtrade ointment?, Oxfam blog, 9th September 2013 (www.oxfamblogs.org/fp2p/ ?p=15625) 6 RealiTEA: The bitter compromise in our cup of tea, Cafedirect, 18th June 2013 11 Tea JANUARY/FEBRUARY 2014 www.ethicalconsumer.org Company Ethos Product Sustainability Anti-Social Finance Political Activity Boycott Call Genetic Engineering 2 e e H H e H Dragonfly loose leaf 14 Steenbergs [O] 14 Higher Living [O] 13 H H Punjana [F], Thompson’s green [O] 13 H H Yogi Tea green tea[O] 13 H H USING THE TABLES • Company Ethos: e E = full mark, = half mark. • Product Sustainability: Maximum of five positive marks. COMPANY GROUP Hampstead Tea & Coffee Ltd 2 Pukka Herbs 1 Clearspring Ltd 1 Hambleden Herbs 1 Cafédirect 1 Tea Times Holding Ltd 2 Steenbergs Organic 1 Traidcraft plc Tea Times Holding Ltd H e H 1 Steenbergs Organic 1 Only Natural Products Ltd 1 Punjana Ltd 1 Sikh Dharma International Heath & Heather [O] 12.5 H h H 1 Apeejay Surrendra Group Ridgways [F] or [O] 12.5 H h H 1 Apeejay Surrendra Group h H 2 Royal Wessanen NV Clipper [F,O] 12 H Punjana, Thompson’s 12 H Typhoo [RA] 12 H h h h Punjana Ltd H 11.5 H Fresh Brew, Glengettie * h H 0.5 Apeejay Surrendra Group Apeejay Surrendra Group h H Clipper [F] or [O] 11 H h h h H h Clipper 10 H h h h H h Taylor’s of Harrogate breakfast [F] 10 H h h H h H h 1 Bettys & Taylors Group Yorkshire Tea [RA] 9.5 H h h H h H h 0.5 Bettys & Taylors Group 1 Royal Wessanen NV Royal Wessanen NV 9 H h H h Teapigs breakfast tea [RA] 6.5 H h h h h h H H H H h 0.5 Tata Group Tetley Original [RA] 6.5 H h h h h h H H H H h 0.5 Tata Group H Taylor’s of Harrogate h H Bettys & Taylors Group h 6 H h h h h h H H H Twinings breakfast tea [F,O] 4.5 H h H H H H H H H H h h H 2 Wittington Investments Jacksons of Piccadilly [F] 3.5 H h H H H H H H H H h h H 1 Wittington Investments Twinings [O] 3.5 H h H H H H H H H H h h H 1 Wittington Investments Jacksons of Piccadilly white tea 2.5 H h H H H H H H H H h h H PG Tips, Lyons [RA] 2.5 h H H H H H H H H H H H Twinings 2.5 h H H H H H H H H h h H Tetley, Teapigs © Sergeev Dmitriy A. | Dreamstime.com e e 14.5 h Traidcraft [F] +ve e 15 Steenbergs [F,O] Arms & Military Supply 15 Politics Positive ratings (+ve): Irresponsible Marketing Dragonfly [O] Supply Chain Management 15 Workers’ Rights 16 Cafédirect [F] Human Rights Hambleden Herbs green tea [O] People Animal Rights 16 Animals Animal Testing 17 Clearspring green teas [O] Habitats & Resources Pukka [F,O] = middle rating, empty = top rating (no criticisms). Pollution & Toxics 17 = bottom rating, Climate Change Hampstead Tea [F,O] H h Environmental Reporting BRAND Ethiscore (out of 20) Ethiscore: the higher the score, the better the company across the criticism categories. Nuclear Power Environment USING THE TABLES Factory Farming Black and green tea H h Tata Group h Wittington Investments 0.5 Unilever Wittington Investments [F] = Fairtrade Foundation [RA] = Rainforest Alliance [O] = organic * also Typhoo QT and Lift instant teas, Melrose’s and Heath & Heather (non-organic) See all the research behind these ratings together on www.ethicalconsumer.org. Free to subscribers. 12 Tea www.ethicalconsumer.org JANUARY/FEBRUARY 2014 Buy loose-leaf tea rather than tea bags – the packaging of tea into tea bags, besides using energy and resources that are discarded, also tends to concentrate profit in wealthy countries. By buying loose-leaf tea, you not only reduce waste and resource usage, but you make it more likely that a greater portion of the price you are paying reaches the producers. Caffeine in tea Teas from the Camellia sinensis plant contain caffeine. Caffeine protects the tender young leaf buds of the tea plant from being eaten by insects. Heavy caffeine use is known to have unpleasant effects and negative impacts on health, including anxiety and insomnia, and for this reason some tea drinkers seek to moderate their caffeine intake. The caffeine content of tea varies widely from one tea to the next, and depends on how the tea is brewed, but tends to be within the range of 1570mg per cup (a typical cup of coffee contains 80-135 mg of caffeine). Tea can be made from different parts of the tea plant, and these parts contain different quantities of caffeine. Leaf buds (tips) and younger leaves are higher in caffeine than older, mature leaves. The quantity of leaf used and the length of time the leaves are steeped both directly influence the caffeine content of the final cup of tea. Using more leaves and steeping for a longer time both increase the caffeine in the resulting cup. It is a widespread myth that black tea contains more caffeine than green tea, and another myth that white tea contains the least caffeine of all teas. Caffeine levels generally vary more among individual teas than across broad categories of tea such as black, white, green, oolong, or pu-erh. One exception to this is matcha tea which is known to contain very high levels of caffeine. This is due in part to higher caffeine levels in the leaf used to produced matcha, but also because matcha is a powdered tea, and so the entire tea leaf is consumed when brewing. So a cup of matcha tea contains 100% of the caffeine in the leaf. Caffeine-free tea Aside from decaffeinated tea, the overwhelming majority of herbal and fruit teas are also caffeine free. South African rooibos and honeybush are also caffeine free. The most notable exception is Yerba Mate or Maté, a herbal tea which is not caffeine free. Best Buys are teas that are both Fairtrade and organic – Hampstead Tea teas (Earl Grey, BE S T B U Darjeeling, Assam, English Breakfast, Chai, Oolong, white tea and green tea) and Pukka teas (green tea, English Breakfast and Earl Grey). Y et Buy single origin tea, rather than blends – blending is a practice carried out primarily in wealthy countries. Blended tea is a generic tea from two or more geographic areas and marked only as ‘tea’, ‘green tea’ or ‘Everyday tea’. ‘Earl Grey’ and ‘English Breakfast’ tea may also be blended tea. Single origin tea, like Assam or Darjeeling, is a tea that hails from a single geographic region, estate, garden or small country. With single origin tea, it is more likely that a greater portion of the price you pay will reach the original producer. s u m er . g Buy direct sourced tea – avoid buying from companies that do not identify anything about the origin of their teas. Farmer-owned cooperatives with a retail presence, which may or may not be Fairtrade certified, can also be a good source of tea, like the Makaibari Estate in Darjeeling, India (see page 16). Grow your own herbs for herbal tea or buy locally-grown ones. on or Alex Zorach, Founder and Editor of blog site RateTea.com, explains that, in addition to buying Fairtrade tea, there are other conscious decisions that tea drinkers can do to influence where their money flows in the tea industry. h i c al c Buying better tea 17 Hampstead Tea and Pukka are mainly available from wholefood shops or from their websites: www.hampsteadtea.com and www.pukkaherbs.com. Pukka is also on sale in some supermarkets. 15 Next best are the Fairtrade and organic loose leaf varieties from Steenbergs – English Breakfast, Earl Grey, Black Chai, Green Chai. They are sold in some Booths supermarkets and from their website www.steenbergs.co.uk. Fairtrade pioneers, Cafédirect and Traidcraft, are also best buys but are not organic. Cafédirect is a Fairtrade blend and is sold in selected supermarket stores and Oxfam shops. Traidcraft sells Tanzanian, English Breakfast, Earl Grey, blended and green tea from its website www.traidcraftshop.co.uk Price comparison Brand Pence per teabag Tetley [RA] 3 PG Tips [RA] 3 Co-op [F,O] 3 Cafédirect [F] 3 Traidcraft English Breakfast [F] 4 Hampstead Darjeeling 7 Pukka green chai [F,O] 10 [F,O] 13 Tea JANUARY/FEBRUARY 2014 www.ethicalconsumer.org Rainforest Alliance v Fairtrade tea Ross Jones explores how the ethical tea labels measure up. W hen it comes to purchasing tea, UK consumers have been given more opportunities than ever to shop in a more ethically responsible way. At most supermarkets you can now opt to go Fairtrade, Organic or Rainforest Alliance, with another initiative, Utz Certified, likely to be heading our way sometime soon. The question this article asks is whether there is any difference between these ethical labels. Put plainly, which initiative is most deserving of your support? Varieties of both Fairtrade and Organic tea have been on the market since the 1990s. Globally, 14% of Fairtrade tea volume sold to consumers is also certified Organic,1 however in total only around 6% of tea grown on certified Fairtrade farms is actually sold at the Fairtrade price – this is basically due to lack of demand in the market. The rise of Rainforest Alliance how products are traded, Rainforest Alliance certification…focuses on how farms are managed”.3 This approach stands in stark contrast to Fairtrade’s emphasis on minimum prices as a way to shift the terms of trade towards producers. Beyond differences in opinion on the use of price mechanisms, however, can much be distinguished between the different labels? While Fairtrade and Organic remain firmly within their niches, one initiative, Rainforest Alliance, appears to be proving that responsibly sourced tea is actually a fast-growing industry. Since entering the market in 2006, Rainforest Alliance farms now account for 11.5% of the global tea supply, with certified volumes increasing by 24% in 2012 alone.1 This is largely down One of the main sources of confusion for consumers is the broadly similar to its deal with multinational consumer claims being made by competing goods giant Unilever, owner of PG Tips ethical labels. Even when taking a more (the UK’s most popular tea brand) and detailed look at the codes of conduct Lipton. In 2007, Unilever, which buys close to 12% of the world’s black tea supply, “committed Another downside of choosing Rainforest to purchasing Alliance is that as little as 30% of the product all of its tea from sustainable you purchase from the supermarket is sources”2 – with guaranteed to be sourced from Rainforest Rainforest Alliance Alliance-certified farms or estates. as their favoured option. The rapid rise for Fairtrade, Rainforest Alliance and of Rainforest Alliance in the tea sector Organic, you notice far more similarities represents a recent shift towards more than differences. This is because the mainstream, arguably ‘business-friendly’ overarching objectives – concerning ethical labels: “Rather than emphasising Muddying the waters? 14 environmental protection, labour rights and good management – are widely accepted and hence difficult to disagree with in principle. Meanwhile, the particular standards that emerge from these objectives are often hard to measure accurately, or just plain vague. The key question that arises, therefore, is: which labels are making the biggest strides towards realising these commonly held objectives? All about the implementation A noticeable difference between the more established labels such as Organic and Fairtrade, and newer entrants such as Rainforest Alliance and Utz Certified, is the rate of growth and the speed with which vast areas can become certified. The rapid roll-out of Rainforest Alliance across the tea sector is partly due to its focus on scale over scope; increasingly there is a sense of competition between labels – a scramble to scale up as quickly as possible. In reality, however, there is a big difference between a tea-growing area becoming certified and it comprehensively matching up with the standards of a particular code of conduct. A certified Tea JANUARY/FEBRUARY 2014 www.ethicalconsumer.org area can be enormous in scale, involving thousands of farmers and workers. An annual audit spread over a few days simply cannot verify hundreds of standards comprehensively across such vast areas. For Rainforest Alliance, gaps in the implementation of their standards dramatically came to the fore in a 2011 report by not-for-profit research organisation SOMO, which uncovered widespread cases of gender and ethnic discrimination, sexual harassment and poor housing conditions on farms supplying to Unilever in Kenya and India. See page 17 for more detail on the SOMO report. In its response, Unilever highlighted the challenge of ensuring compliance with Rainforest Alliance standards: “Our tea plantation is more than 75km (50 miles) long and employs 16,000 people, so we do not pretend that occasional issues never arise”.1 This matter-of-fact recognition of the reality on many certified farms and estates contrasts with Rainforest Alliance’s response (no longer available online), which essentially dismissed the report’s claims, refusing to co-operate with SOMO unless it revealed its sources – which include vulnerable workers who understandably prefer to remain anonymous. Which label is better, and why? The main concern being raised in this article is that the recent entry of more business-friendly initiatives such as Rainforest Alliance and Utz Certified into the tea sector is ‘muddying the waters’; that is, masking real differences between themselves and more established labels such as Fairtrade and Organic by superficially echoing common values and objectives. This is not to claim that Fairtrade and Organic are without flaws; they have both received sustained criticism from a number of angles. (See, for example, the article on Living Wages on page 10) However, from an ethical point of view, there are arguably a greater number of questions for Rainforest At a glance: comparing the ‘big four’ ethical tea initiatives Scheme Key attributes and objectives Fairtrade Fairtrade is a strategy for poverty reduction and sustainable development, with the aim of creating opportunities for farmers and workers marginalised by the conventional trading system. Key Fairtrade requirements include minimum prices, the payment of a premium that must be invested in local development, access to partial advance payment, as well as respect for the right to freedom of association, collective bargaining and non-discrimination. Another key Fairtrade objective is to promote the sustainable environmental management of tea farms and estates. Organic Organic certification is best known for its strict criteria on wildlife and the environment. Its standards focus on four key areas: Health – of the soil, plants, animals and humans; Ecology – working with, emulating and sustaining existing ecological systems; Fairness – equity, respect, justice and stewardship of the shared world through fair relationships between humans, animals and the environment; and Care – agricultural management that is precautionary and sustainable. Rainforest Alliance Rainforest Alliance promotes better management of tea farms and estates through a range of environmental, social and economic criteria. The main environmental criteria relate to ecosystem conservation, wildlife protection, water conservation, integrated crop management, soil conservation and integrated waste management, while the core socio-economic themes are concerned with working conditions and community relations. Utz Certified Utz Certified, like Rainforest Alliance, has an overarching focus on better management of farms and estates. This initiative focuses on three key areas: Management – traceability of tea back to the source, efficient administration and worker training; Social – complying with international labour standards, occupational safety and health and local development; and Environmental – soil and water quality, energy use and deforestation. While Utz Certified coffee is available in the UK (for example, at all IKEA stores), its foray into the tea market has yet to reach our shores. Alliance. One downside of choosing Rainforest Alliance is that as little as 30% of the product you purchase from the supermarket is guaranteed to be sourced from Rainforest Alliance-certified farms or estates. In addition, there are few Rainforest Alliance standards that you can easily grasp and objectively verify. Organic has the most stringent and detailed environmental criteria of any ethical label. On the other hand, Fairtrade certification guarantees a handful of core benefits that anyone can understand – most notably minimum prices, premiums, and access to credit. Rainforest Alliance, in contrast, is competing for the middle market, with laudable yet vague standards across the socio-economic and environmental spectrum. While some have correctly highlighted the fact that few Fairtrade farmers can sell all (or even half) of their tea at the Fairtrade price,1 responsibility for this lack of demand is also closely linked to the rush to support more mainstream options by the big multinationals dominating the tea industry. Rainforest Alliance is undoubtedly working to train farmers up to improve the quality of their tea, as well as taking real steps in collaboration with the Forest Stewardship Council to make tea production more sustainable. But in order to foster real development, farmers need a basic level of income stability and security, and arguably only Fairtrade – or even better, double-certified FairtradeOrganic – can bring this stability. References: 1 Fairtrade International (2012) ‘Monitoring the scope and benefits of Fairtrade’. Available from: www.slideshare.net/fairtrade/2013-0726teafinal 2 Rainforest Alliance (2012) 2012 Highlights of the Rainforest Alliance’s Global Sustainability Efforts. Available from: www.rainforest-alliance.org/newsroom/news/2012highlights 3 Rainforest Alliance (2008) ‘It’s (Sustainable) Tea Time: First Steps in Transforming the Tea Industry’. Available from: www.rainforestalliance.org/sites/default/ files/publication/pdf/tea_factsheet_en_hz_apr08.pdf 4 Rainforest Alliance (2013) ‘ How Does Rainforest Alliance Certified Compare to Fair Trade Certified?’ Available from: www.rainforest-alliance.org/agriculture/faq-fairtrade 5 Unilever (2011) ‘October 2011: Unilever Response to Report by SOMO Into Our Tea Plantation in Kericho, Kenya’. Available from: www.unilever.com/sustainable-living/news/news/ResponseToReportBySOMO.aspx 6 Rainforest Alliance (2012) ‘Annual Report’. Available from: www.rainforest-alliance.org/about/annual-report 7 www.ssireview.org/articles/entry/the_problem_with_fair_trade_coffee 15 Tea JANUARY/FEBRUARY 2014 www.ethicalconsumer.org A permaculture tea estate The Fairtrade Foundation profiles an Indian tea producer supplying Fairtrade-certified tea. M ore than 30 years ago, Rajah Banerjee finished his studies in London and returned to the family tea estate in Darjeeling. Located at 1,200 metres (5,000 feet) on the Himalayan foothills of West Bengal, Makaibari Tea Estate was one of dozens producing Darjeeling tea, the prized ‘champagne of teas’. Rajah Banerjee on the Makaibari permaculture tea estate where the tea bush is part of a multitier system of trees and plants typical of a sub-tropical rainforest, as opposed to a monoculture. Makaibari retains 70% of its entire area under forest cover. As Rajah Banerjee reacquainted himself with the area, he had the sudden realisation that the dense tea monoculture was neither environmentally, economically or socially sustainable. Today, his prediction has been borne out. Tea production in Darjeeling has declined in the last decade as plantations have closed or been abandoned because of low auction prices. In the battle to cut costs, the fertility of the naturally thin soil has been reduced by overuse of chemicals or the soil has been washed away by landslides. Gaping scars have appeared on the upper slopes, gradually denuded of the native forests that absorbed the worst effects of the monsoon rains, the trees cut for firewood or logged, often illegally, for short-term profit. Banerjee. “All over this region, nature was destroyed, trees were cut down, we had a huge problem with erosion and many animals died due to the insecticides. We were forced to change something.” Rajah Banerjee’s pioneering life’s work has been to convert the estate to permaculture. Tea bushes have been integrated into the six tiers of plants that form a biodynamic ecosystem that enriches the health of the soil, checks erosion and encourages a wealth of birds, butterflies and insects. The different levels of tree cover help shade delicate tea leaves from the scorching sun as well as retaining moisture; some of the grasses and herbs also have medicinal or insect-repellent properties; leguminous plants increase the soil’s nitrogen content; and organic matter from dead leaves and forest litter improves its fertility. Tea is only grown on a quarter of Makaibari’s 1,000 hectares. More than half remains subtropical forest, home to two Bengal tigers, leopards, barking deer and hornbills. A new vision for Makaibari Fairtrade supports progressive philsophy But Makaibari tells a different story – living proof that sustainable agriculture can succeed commercially and benefit the environment and local communities. Gone are the regimented lines of tea bushes, instead the tea grows amid fruit and bamboo, herbs and clover, the soil is dark and soft, fed with the organic compost prepared on the estate. “Our decision for organic growth was made out of desperation”, says Mr This integrated philosophy encompasses all aspects of estate life. Most of the office staff are members of families who work on the estate and seven of the 25 field supervisors are female – unheard of in this part of the world. Tea sold to the Fairtrade market includes a premium for social development projects that is administered by the Joint Body. This committee comprises management and elected worker representatives of which 16 seven of the twelve are women. The estate has initiated many social projects and the Fairtrade premium is used to support these or start new ones. Electricity has been brought to the estate’s seven villages, their 430 households and 1,560 residents. Six women workers have been trained in basic midwifery and health education. Interest-free educational and medical loans are available. The Joint Body operates a lowinterest revolving loan fund for workers to install flushing toilets, extend their distinctive four-room houses or set up small businesses. Some workers have taken out loans to purchase chickens, goats or cattle for eggs, meat and milk - organic cow’s milk fetches high prices in nearby Kurseong town. But the cattle also provide other benefits. Many workers have installed LPG cookers that are fuelled by methane produced in biogas plants from cow dung. Excess manure is added to the compost heap which all families maintain and which the estate purchases as organic fertiliser for the tea bushes. “Fairtrade affects many people here”, says Rajah Banerjee. “Makaibari and Fairtrade share a common vision.” The future is positive The tea workers are full of ambitious ideas to improve their community – a computer centre for their children, more scholarships, eco-tourism, an expensive pump that will ensure year-round piped water. If Makaibari can increase the 15% of production it sells to the Fairtrade market, these dreams could become reality. Tea www.ethicalconsumer.org JANUARY/FEBRUARY 2014 Poor wages and conditions on PG Tips tea estates Joanna Long looks at reports of labour rights violations in Rainforest Alliance certified tea production for Unilever in India and Kenya. I n the global tea industry, certification is big business. Between 2004 and 2009 the share of world tea exports certified by global standards systems grew by 2000%. In 2011, the proportion of worldwide tea exports that were certified was estimated to be 15%.1 More than half of this share is certified by Rainforest Alliance (RA) alone. The rapid expansion of RA was enabled largely by being selected by Unilever as its preferred ethical tea label. Given the commercial power of certification and the high industry standing of the Rainforest Alliance mark, SOMO in collaboration with the India Committee of the Netherlands (ICN), felt it worth investigating the actual reliability of RA certification. Violations of labour rights found SOMO is an independent research organisation that examines the activities of multinational corporations. Its researchers interviewed one hundred tea workers on a total of eight tea plantations, all supplying tea to Unilever. Seven of these plantations are in India and the eighth, which is directly owned by Unilever, is in Kenya. All of the plantations have RA certification. The study, which was published in October 2011, claimed to have uncovered issues around the payment of wages, discrimination against female workers and health and safety. It also said that workforces in both India and Kenya were “permanently casual” and that the workplace-related human rights of freedom of association and the right to bargain collectively were being hampered. On Unilever’s own Kenya plantation, the researchers also heard allegations of sexual harassment, and gender and ethnic discrimination. These issues violate national labour legislation and International Labour Organisation standards, as well as Unilever’s own code of business principles. They also violate RA standards and should have led to the removal of RA certification. The fact that it didn’t, in SOMO’s view, raises questions about the effectiveness and credibility of the RA standard. Are Rainforest Alliance standards robust? In particular, the report questioned the robustness of the RA’s social auditing systems, which it says were superficial and open to manipulation and bias. They also accused the RA of not enforcing their own standards by failing to insist that issues of health and safety, discrimination, wages and casual worker status be corrected. While the report acknowledged that “no standard system could possibly guarantee a complete absence of workplace related problems” and that incidental violations or accidents do happen, it also pointed out that “most of the problematic working conditions in this study are not incidental but systemic in nature.” “Based on this study’s findings we cannot but conclude that the RA does not seem capable of delivering any real guarantees on decent working conditions and that therefore they are not equipped to make such claims [that products have been produced ethically and with respect for the environment]; at least not about the tea plantations sampled for this research.” Unilever responds Following publication of the report, Unilever denied knowledge of “inappropriate behaviour” on their Kenya plantation but promised to “take immediate action if there is evidence to prove that such behaviour has taken place.”2 They also said that an independent audit of their Kenyan plantation, carried out in November 2010 by the Sustainable Agriculture Network, “found no evidence” to substantiate the claims made in the SOMO report. Regarding the Indian plantations, Unilever reiterated that these are operated through third party suppliers, which must comply with Unilever’s Supplier Code or face “serious action.” Unilever also defended the RA certification, which it described as “an important tool in working towards sustainability” and asserted the independence and freedom of RA auditors during their visits. Rainforest Alliance responds Following SOMO’s report, the RA carried out their own research audit but says it was “unable to confirm the non-conformance with standards reported by SOMO.” A spokesman for the RA said that they have “continually learned from independent assessments” and are “strengthening and improving” their work to ensure that they are “truly advancing human rights.”2 Read the full SOMO report at http://somo. nl/publications-en/Publication_3711 References: 1 Certified Unilever Tea: Small cup, big difference? SOMO, October 2011 2 Senior Manager External Communications, Rainforest Alliance, 8 November 2013 17 Tea JANUARY/FEBRUARY 2014 www.ethicalconsumer.org Supply Chain Management Politics +ve Company Ethos Product Sustainability Anti-Social Finance Political Activity Boycott Call Genetic Engineering Arms & Military Supply e E 2 Equal Exchange Trading Ltd 2 Hampstead Tea & Coffee Ltd e E 16.5 Essential [F,O] • Company Ethos: e e 17 Pukka [F,O] USING THE TABLES Positive ratings (+ve): Irresponsible Marketing Workers’ Rights Human Rights People Animal Rights Animals Animal Testing Habitats & Resources 17 = middle rating, empty = top rating (no criticisms). Pollution & Toxics 17 Hampstead Tea [F,O] = bottom rating, Climate Change Equal Exchange rooibos [F,O] H h Environmental Reporting BRAND Ethiscore (out of 20) Ethiscore: the higher the score, the better the company across the criticism categories. Nuclear Power Environment USING THE TABLES Factory Farming Herbal, fruit & rooibos = full mark, = half mark. • Product Sustainability: Maximum of five positive marks. COMPANY GROUP 2 Pukka Herbs 2 Essential Trading Ltd 2 Tea Times Holding Ltd 1 Hambleden Herbs 1 Pukka Herbs Dragonfly Organic Rooibos [F,O] 16 Hambleden Herbs [O] 16 Pukka [O] 16 Clearspring Mu tea 15 Dragonfly [O] 15 1 Tea Times Holding Ltd Eleven O’Clock rooibos [O] 15 1 Tea Times Holding Ltd Tick Tock rooibos [O] 15 1 Tea Times Holding Ltd Dragonfly Rooibos Breakfast 14 Steenbergs [O] 14 Tick Tock rooibos 14 Higher Living [O] 13 Redbush rooibos 13 Thompson’s apple & mint [O] 13 H 13 H Yogi Tea [O] e e e Tea Times Holding Ltd 1 H Steenbergs Organic Tea Times Holding Ltd H 1 H 12.5 H Heath & Heather [O] 12.5 H Clipper mint/chamomile [F,O] 12 H Dr Stuart’s 12 H 12 H H H h h h H h H h H Only Natural Products Ltd Redbush Tea Co H Floradix/Salus [O] Thompson’s Clearspring Ltd e H 1 Punjana Ltd 1 Sikh Dharma International 1 Salus-Haus GmbH 1 Apeejay Surrendra Group 2 h Royal Wessanen NV Only Natural Products H H Punjana Ltd Heath & Heather 11.5 H h H Apeejay Surrendra Group London Fruit & Herb 11.5 H h H Apeejay Surrendra Group Ridgways 11.5 H h H h H h 1 Royal Wessanen NV 1 Bettys & Taylors Group Apeejay Surrendra Group Clipper [O] 11 H h h Taylor’s of Harrogate [O] 10 H h h H h H h Taylor’s of Harrogate 9 H h h H h H h Tetley Redbush [RA] 6.5 H h h h h h H H H H h 6 H h h h h h H H H H h Jacksons of Piccadilly [F] 3.5 H h H H H H H H H H Twinings 2.5 H h H H H H H H H H h H H H H H H H H Tetley, Teapigs Lipton 2 h Bettys & Taylors Group 0.5 Tata Group 1 Wittington Investments h h H h h H Wittington Investments H H H Unilever [F] = Fairtrade Foundation [RA] = Rainforest Alliance [O] = Organic See all the research behind these ratings together on www.ethicalconsumer.org. Free to subscribers. 18 Tata Group Tea on Y et Best buys are teas that are both Fairtrade and organic. BE S T B U Best are Equal Exchange rooibos, Hampstead Tea herbal and fruit teas and Pukka Morningtime rooibos and vanilla Chai teas. g Friends of the Earth’s Make It Better campaign is calling for a strong EU law to make sure companies come clean about the true costs of production. This extract from their Tea Briefing looks at how the tea industry is damaging biodiversity and overusing pesticides. s u m er . or The environmental impact of a cup of tea h i c al c www.ethicalconsumer.org JANUARY/FEBRUARY 2014 17 Photo creidt macaque – N. A. Naseer / www.nilgirimarten.com 17 17 All Essential’s teas (except Fennel) are also Fairtrade and organic as is Dragonfly’s Organic Rooibos. The Lion Tailed Macaque is an endangered species because of tea farming in India. Loss of wildlife and habitats In order to meet the world’s demand for tea, huge expanses of farmland and forest are converted to growing only tea. For example, in 2011 large swathes of East African rainforest were sold to create a tea estate, despite opposition from the Ethiopian President and national environmental authorities. These monoculture plantations drastically decrease biodiversity through loss of plants and animals. Habitat loss associated with tea farming has decreased numbers of two officially endangered species – the Lion Tailed Macaque in India and the Horton Plains Slender Loris in Sri Lanka. And monocultures provide the perfect environment for pests, resulting in an increased use of toxic pesticides. Pesticides have a lasting effect upon soil quality, as well as devastating impacts on local wildlife and the workers applying the pesticides. In 2011 four elephants died in India’s Kaziranga National Park after eating pesticide-coated grass from a tea plantation, which prompted forestry officials to call for a pesticide ban around the park.1 ILO studies have revealed that two categories of illnesses – respiratory and water-borne diseases – account for 60 to 70 percent of the diseases affecting tea plantation workers.3 In 2012, Greenpeace bought 18 tea products at random from nine tea companies in China which exported to Europe and, after sending the samples to be tested, discovered that 12 of the 18 samples contained at least one pesticide banned for use on tea.3 16.5 16 Price comparison Brand Pence per teabag Dragonfly rooibos 4 Equal Exchange rooibos 5 Twinings redbush (not FT & O) 5 Essential 6 Hampstead Tea 7 Pukka vanilla chai 11 References: 1 Friends of the Earth, Tea Briefing, 30 September 2013 2 How bad are bananas? The carbon footprint of everything, Mike Berners-Lee, 2010 3 19 factors driving the future of the tea industry, Forum for the Future (2013) 19 Tea JANUARY/FEBRUARY 2014 www.ethicalconsumer.org 12 of the 18 samples of Chinese tea tested by Greenpeace contained at least one banned pesticide. Photo: Forum or the Future Solutions Exhausted land Intensive farming of tea also reduces the productivity of the soil, as the land is rarely given a chance to rest and replenish, leading to nutrient-sparse soils that are easily degraded and washed or blown away. As well as reducing the productivity of the tea sector and driving it to clear forests for new plantations, soil washed from fields into surrounding habitats like wetlands and rivers can also cloud the water and drive away wildlife. Switching to organic tea farming would protect habitats and wildlife, safeguard the productivity of the land, and reduce the need for pesticides. Some brands are already selling tea certified rainforest-free, working with suppliers to ensure they use environmentally-friendly production methods. Major tea buyers could use their influence to support tea estates and smallscale farmers to help them improve their processes. A Make It Better law would see them taking responsibility for what’s happening at the far end of their supply chains and help end problems like rainforest destruction and elephant deaths. The carbon footprint of a mug of tea Growing tea The process by which tea is dried and processed requires a lot of energy. UNEP calculates that it takes 8 kW h of energy to process one kilogram of finished tea, compared with 6.3 kW h for the same amount of processed steel. This high energy use means that in India for example, the use of firewood in the drying process – the most energy-intensive part – has led to severe deforestation. In parts of East Africa, where power is expensive and unreliable, many tea factories have had to install polluting standby diesel generators to meet their needs.1 The tea industry could support tea producers to switch to renewable energy. Tea estates’ hilly locations – often in areas with high annual rainfall and all-season river flows – can make them suitable sites for hydropower projects, if achieved without negative impact on local ecosystems and water supplies.1 Drinking tea When you’re making a cup of tea, tea without milk or ‘black’ tea’s footprint is 21g CO2 equivalent. Add cow’s milk and you more than double the footprint to 53g of CO2e. That’s because dairy milk itself is a high-carbon product with nearly half of its carbon footprint coming from the methane emissions of cows.2 So if you drink four mugs of tea with milk a day, that’s the same as a 60 mile drive in an average car.2 We don’t have any figures for tea with non-dairy milk such as soya but it will of course be higher than black tea because of the extra carbon footprint from agriculture. So, for a lower impact cup of tea, drink it black. If you boil twice as much water as you need, which is what most people do, you’ll add 20g CO2e to your drink, so only boil the water that you need.2 20 Company profiles Clipper was founded 1984 in Beaminster, Dorset and was the first tea to be awarded Fairtrade status, in 1994. Dutch company Wessanen bought Clipper in March 2012. Wessanen also owns Kallo Foods and Whole Earth. All Clipper teas, bar one, are either organic or Fairtrade or both. Clipper is now one of the biggest sellers of tea in the UK. Tata Global Beverages Limited (owner of the UK’s Tetley Tea) is an Indian multinational non-alcoholic beverages company headquartered in Kolkata, India and a subsidiary of the Tata Group. The salt-to-steel conglomerate encompasses seven business sectors: communications and information technology, engineering, materials, services, energy, consumer products and chemicals. In 2007 it brought Corus Steel which was renamed Tata Steel in 2010. In 2013 Tata Chemicals UK was fined for three separate injuries which occurred to workers at its factory in Cheshire. Jaguar and Land Rover are owned by Tata Motors. Tata Global Beverages is one of India’s largest tea growers and marketers, selling its coffee and tea in India, as well as in more than 40 other countries. The company is involved in many partnerships including ones with Starbucks, Tesco and Pepsi. Tea JANUARY/FEBRUARY 2014 www.ethicalconsumer.org In 2013 a complaint was made about Tata’s Tetley tea plantations in northeast India – Amalgamated Plantations Private Ltd (APPL) – which is 20% owned by the World Bank. According to the complaint, workers had called on the World Bank to ensure the end of inhumane working and living conditions and coercion on the plantations.2 It was not the first time the tea plantation had had complaints about its treatment of workers. In 2009 management of APPL imposed two lockouts on its workforce, the second of which lasted three months. Workers had been protesting about the abusive treatment of a pregnant tea worker, Ms Arti Oraon, by the plantation’s doctor. According to the IUF (international federation of trade unions) the goal of the lockouts was to “starve the workers into renouncing their elementary human rights, including their right to protest against extreme abuse and exploitation”. A settlement was finally reached in 2011 for the repayment of wages of employees during the lockouts and compensation to the families.3 From soup to soap and shampoo, Unilever has a vast portfolio of consumer brands. Its best sellers worldwide are soap and shampoo (Dove, Lux, Sunsilk, Alberto Culver) followed by food brands such as Hellmann’s Mayonnaise. 39% of all of its tea was sourced from Rainforest Alliance Certified farms including all its PG Tips tea. See page 17 for details of working conditions on Unilever’s Rainforest Alliance certified tea plantations in India and Kenya. Unilever was named by the BUAV in June 2013 for experiments in which piglets were given an extract of Lipton’s tea to see if it could counter diarrhoea caused by the E.coli stomach bug. Eight of the monthold animals died, with severe diarrhoea to blame in at least seven of the cases.1 It had operations in 34 of the 38 oppressive regimes on our list including Israel although it did withdraw its snack and pretzel company from the Israeli settlement Ariël in the occupied West Bank. The iconic British tea brand, Typhoo, was bought by family-owned Indian conglomerate Apeejay Surrendra Group in 2005. The group has interests in tea, hospitality, shipping, real estate and retail. Family-owned company Bettys & Taylors of Harrogate also serves up afternoon tea at its Bettys Café Tea Rooms. The six-chain teashop opened its first location in 1919. Tea pickers on one of the Fairtrade estates which supply Cafédirect. Associated British Foods (ABF) introduced sliced bread to the UK during the 1930s. Its grocery products, which account for some one-third of sales, include Kingsmill bread, Silver Spoon sugar, and Twinings tea. Other divisions churn out, pharmaceutical ingredients, specialty oils, and animal feed. Beyond food, ABF owns clothes shop Primark and Fortnum & Mason which still sells foie gras. ABF was ranked last out of ten companies in Oxfam’s Behind the Brands scorecard scoring worst for its polices on land, women and climate change. In October 2013 Oxfam released a report called ‘Sugar Rush’ which urged Associated British Foods, along with Pepsico and Coca-Cola, to adopt a zero-tolerance policy on land grabs. It stated that sugar, along with soy and palm oil, were driving large-scale land acquisitions and land conflicts at the expense of small-scale food producers and their families. CocaCola has recently agreed to such a policy. Earlier in the year, Action Aid criticised ABF for avoiding paying millions of pounds of tax in Zambia over five years.4 ABF was founded in 1935 by W. Garfield Weston. His great-grandson, George Weston, and the Weston family own approximately 55% of ABF through Wittington Investments. Equal Exchange and Essential Trading are both workers’ co-operatives. Essential Trading is a wholefoods wholesaler of over 5,000 vegetarian, Fairtrade, sustainable, recycled, organic and eco friendly products. Its history can be traced back to 1971. On principle they do not sell to supermarkets and choose to trade with ethical producers and co-operatives. The origins of Equal Exchange stretch back to1979 when three voluntary workers returned to Edinburgh after working on aid projects in various parts of Africa. All their teas are Fairtrade and organic. Some of Equal Exchange’s Rooibos teas are ‘Grown by women’ which are sourced exclusively from women farmers. Evidence shows that, where women control household Equal Exchange’s income, the ‘Grown by women’ tea, grown by Anna family’s health, Schalkwyk and nutrition and daughter in Wuppertal, education improves South Africa. at a faster rate because less money is spent outside the household. Cafédirect was founded in 1991 by Oxfam, Traidcraft, Equal Exchange, and Twin Trading as a Fairtrade pioneer in response to the collapse of the International Coffee Agreement which sent coffee prices plunging. The last three companies have since sold their shares in Cafedirect when the company was floated in 2011. Cafedirect is now the UK’s largest 100% Fairtrade hot drinks company. It was the first coffee brand in the UK to carry the Fairtrade mark. Cafédirect doesn’t buy through traders. It buys directly from growers to give them the full price for their crop. It currently works directly with 38 smallscale coffee, cocoa and tea producer organisations across Latin America, Africa and Asia, representing more than 280,000 smallholder farmers. It has two growers on their board of directors and 75% of growers are also shareholders in Cafédirect. In addition to a fair price, it also gives growers a share of the profits: 21 Tea JANUARY/FEBRUARY 2014 www.ethicalconsumer.org over 50% to date. Cafedirect reports that 22% of the value of a box of its tea goes directly to the producer co-ops (who are all smallholder tea growers, no estates involved). © Jonny Abbas | Dreamstime.com Pukka Herbs was set up in 2002 by a herbalist and a qualified practitioner in Ayurveda, the ancient Indian art of living wisely. All their herbs and products are certified organic by the Soil Association and the USDA (United States Department of Agriculture) and can all be traced back to the field in which they were grown. Axel and Sophie Steenberg started Steenbergs Organic in 2003 to build an organic spice and teas business with green credentials which has grown from an Internet shop into one of the leading organic and Fairtrade spice businesses in the UK. It is based in an eco-factory in Ripon in North Yorkshire. 80% of its tea is organic and some is Fairtrade. It receives an Animal Rights mark because it sells organic meat-based dog food on its website. Oxfordshire countryside. In 1985 its dried herb range was launched and at the time was the only certified organic range of dried herbs in the UK. Organic herbal tea was launched four years later. It only sells Soil Association certified herbs, spices and teas. Hampstead Tea and Coffee only sell teas that are Fairtrade and organic. It came to life in Hampstead, London in 1995 when its director Kiran became friends with Rajah Banerjee, owner of the Makaibari tea estate in India’s Darjeeling province (see profile on page 16). Much of Hampstead Tea’s blends come from this estate, and some of the herbal blends come from small growers in Egypt. All Kiran’s teas are grown according to fair trade principles. References: 1 BUAV – BUAV condemns cruel animal experiments by major food companies to prove ‘health benefits’, 21st June 2013 2 Accountability Counsel – Tea Plantation Workers Call on Tata and Tetley to Stop Human Rights Abuses, 5th July 2013 3 ‘Ethical? Tetley’s Tata Tea Starving Indian Tea Workers into Submission’, IUF, November 2009 4 ‘Sweet nothings – the human cost of a British sugar giant avoiding taxes in southern Africa, ActionAid, February 2013. Life for Hambleden Herbs began back in 1982 on an organic herb farm in the small village of Hambleden in the Yogi Tea’s dark side T he Yogi brand produces a range of ayurvedic and organic teas which are ultimately owned by Sikh Dharma International (SDI). SDI is a US non-profit religious organisation, which owns a wide number of for-profit and non-profit corporations, including Akal Security.1 Akal Security is one of the largest contract security companies in the United States and specialises in providing security for critical federal government facilities, state and local government agencies and military installations. Yogi tea was initially founded by Harbhajan Singh Khalsa Yogiji, commonly known as Yogi Bhajan, who introduced Americans to Kudalini yoga in the 1970s. From initially teaching Kudalini Yoga classes, he ended up recruiting thousands of seekers into a new religious movement – Sikh Dharma – which has now become a multi million pound religious empire. Although Yogi Bhajan’s followers identify themselves as Sikh, Bhajan’s religion apparently embraces tantric yoga and astrology in addition to traditional Sikh practices. It has consequently been called a ‘cult’ by many Sikh forums and former members. Accounts of Yogi Bhajan are highly varied depending on what you read. From being described as wise, compassionate and a man of peace, he has also been accused of running a corrupt business empire by former members, and his personal secretary accused him of rape, torture and fraud and forcing her into servitude.2 Cult expert, Steven Hassan, stated that “over the past thirty years he has helped former members who allege sexual and psychological abuse by and under Yogi Bhajan. Several former students of Yogi Bhajan claim that when attempting to leave the group, they were threatened with violence. There is an unsolved murder of a member that is still under investigation, and also haunting suicides”.3,4 After Yogi Bhajan’s death in October 2004, Sikh Dharma International was put into the control of a few men and women under the authority of Bhajan’s adviser and lawyer Roy Lambert, who stated that they were the Yogi’s last wishes. This distribution of wealth and power was claimed to be a fraudulent by Yogi Bhajan’s widow, Inderjit Kaur Puri, who was excluded from the arrangement, along with her children. In 2011 Inderjit Kaur Puri won a court case that made her the owner of the trademarks ‘Yogi’ and ‘Yogi Tea’.5 References: 1 Akal Security Settles $1.9 Million in Federal Penalty, Anju Kaur, The Sikh News Network, Oct 2012, www.sikhnn.com/headlines/2165/akal-securitysettles-19-million-federal-penalty 2 The Yogi Bhajan Cult : A Rapist Called Yogi Bhajan, July 2011, www.sikharchives.com/?p=10638 3 Women of Grace, The Troubling Background of Yogi Tea, Sep 2013, www.womenofgrace.com/blog/?p=24310 4 The Disturbing Mainstream Connections of Yogi Bhajan, Steven Hassan, August 2010, www.huffingtonpost.com/steven-hassan/the-disturbing-mainstream_b_667026.html 5 Death of a Yogi, The battle for a corporate empire, hundreds of millions of dollars and the meaning of a faith, July 2011, www.wweek.com/portland/article-17701-death_of_a_yogi.html 22 Tea – The stories behind the company ratings Cafédirect tea [F] Clearspring green teas [O] Owned by Cafédirect Owned by Clearspring Ltd Cafédirect, City Cloisters, Suite B2, 196 Old Street, London, EC1V 9FR, England Clearspring Ltd, Unit 19A , Acton Park Industrial Estate, The Vale, London, W3 7QE Cafédirect is owned by Okiocredit (20%) Environment Cafédirect is also owned by Oxfam Activities Limited (11%) owned by Oxfam (11%) Oxfam, 2700 John Smith Drive, Oxford, Oxfordshire, OX4 2JY Environment Environmental Reporting Worst ECRA rating for environmental reporting (2013) According to Cafedirect’s Annual Review 2012, there was a packaging target of of at least a 15% reduction in the overall material used to package products by 2015. There had been a 3% reduction since 2009. However, this was the only dated and quantified target that could be found. It measured the carbon emissions from manufacturing tea and coffee but there were no targets for reduction. In addition, the policy was not subject to independent verification. ECRA did not consider the document to show reasonable understanding of the company’s main impacts and therefore the company received ECRA’s worst rating for environmental reporting. (ref: 1) People Supply Chain Management Best ECRA rating for supply chain management (November 2013) In November 2013 Ethical Consumer viewed Cafedirect’s website, www.cafedirect.co.uk, for the company’s supply chain policy. The company’s website stated that it was a 100% Fairtrade company. The Fairtrade mark ensured that an independently verified code of conduct for workers existed, at the time of writing. The company also went beyond Fairtrade commitments by cultivating direct, long-term relationships with producer groups that it brought from. Due to the fact the company only sold Fairtrade products it received Ethical Consumer’s best rating for supply chain management. (ref: 2) Politics Company Ethos (+ve) All products carried Fairtrade mark (November 2013) According to the website www.cafedirect.co.uk, viewed by ECRA on 17th November 2013, all the company’s products were certified Fairtrade by the Fairtrade Foundation. The Fairtrade mark ensured that an independently verified code of conduct for workers existed. (ref: 3) Product sustainability (+ve) Fairtrade Product (+ve) Fairtrade (November 2013) According to the Cafedirect website viewed in November 2013, its tea is Fairtrade Foundation certified. (ref: 2) Environmental Reporting Best Ethical Consumer rating for environmental reporting (November 2013) In November 2013 a questionnaire was sent to Clearspring Ltd asking for its environmental report. Ethical Consumer received no reply. A search was made of Clearspring Ltd website, www. clearspring.co.uk, for the company’s environmental report. Under a section titled Food, Safety and Environmental Standards, it said that all of its foods met vegan standards, as certified by the Vegan Society. The company was also an affiliate member of IFOAM, the International Federation of Organic Agriculture Movements. The Clearspring goal was to get organic food back on the dining table and it sold a number of products certified organic. Due to the fact the company had a turnover of less than £8m and was providing an environmental alternative it received Ethical Consumer’s best rating for environmental reporting. (ref: 4) People Supply Chain Management Best ECRA rating for supply chain management (November 2013) In November 2013 a questionnaire was sent to Clearspring Ltd asking for its supply chain policy. Ethical Consumer received no reply. A search was made of Clearspring Ltd website, www. clearspring.co.uk, for the company’s supply chain policy. No supply chain policy was found. Clearspring sold Japanese and organic food products and was certified by the Soil Association. The Soil Association’s organic certfication included some provisions for workers. Given that Clearsping had a turnover of less than £8 million and had an effective if not explicit policy towards addressing workers rights issues within its supply chain it received Ethical Consumer’s best rating for supply chain management. (ref: 4) Politics Company Ethos (+ve) Vegan company (November 2013) In November 2013 Ethical Consumer viewed Clearspring’s website, www.clearspring.co.uk, it stated that all of its products vegan standards, as certified by the Vegan Society. (ref: 4) Product sustainability (+ve) Organic Product (+ve) All products are certified organic (November 2013) In November 2013 Ethical Consumer viewed Clearspring’s website, www.clearspring.co.uk, which stated that its teas were all certified organic. (ref: 4) Clipper Fairtrade & organic tea [F,O] Owned by Clipper Teas Ltd Clipper Teas Ltd, Beaminster Business Park, Broadwindsor Road, Beaminster, Dorset, DT8 3PR, England Ethical Consumer received no reply. A search was made of Royal Wessanen website, www.wessanen.com, for the company’s policy on genetically modified organisms. We found a Non-GMO Policy dated April 2013 on www.wessanen.com/en/about-wessanen/ policies-on-nutrition-and-sustainability It stated: Clipper Teas Ltd is owned by Koninklijke Wessanen nv (AKA Royal Wessanen) “This policy applies to Wessanen EU own branded products, organic and conventional. Koninklijke Wessanen nv (AKA Royal Wessanen), Communications Manager, Beneluxlaan 9, 3500 HS Utrecht, The Netherlands Our products do not contain any GMOs, GMO ingredients or ingredients derived from GMOs.” Clipper Teas Ltd is also owned by Delta Partners (28%) The company sold products in outside the European Union and therefore it was assumed that they may contain GMOs. (ref: 6) Koninklijke Wessanen nv (AKA Royal Wessanen) also owns Clipper Fairtrade tea [F] and Clipper organic tea [O] and Clipper tea Environment Environmental Reporting Worst ECRA rating for environmental reporting (November 2013) A written request by ECRA for the company’s environmental report in November 2013 received no response. A search was made by ECRA on the website www.clipper-teas.com on November 2013 for a copy of the company’s environmental report. No such document could be found. At the time of writing, the company had a turnover of over £8 million, and therefore was not exempted from being rated on this category. As a result, it received ECRA’s worst rating for environmental reporting. (ref: 5) Climate Change Palm oil policy (November 2013) According to the CSR section of the Wessanen website viewed in November 2013, “We are committed to switching our palm oil to RSPO certified sustainable palm oil (RSPO certified segregated palm oil for organic and GREEN PALM certificates for conventional) during 2012-14.” However Ethical Consumer did not take into account future commitments to source sustainable palm oil as a result of the fact the negative effects of palm oil production had been apparent since 2005. Royal Wessanen therefore lost half marks in Ethical Consumer’s rating system in the categories of climate change, habitats and resources and human rights. (ref: 6) Habitats & Resources (See also ‘Palm oil policy’ in Climate Change above.) People Human Rights Product sustainability (+ve) Organic Product (+ve) Fairtrade & Organic (November 2013) According to the company website www.clipper-teas.com, viewed by ECRA in November 2013, Clipper produced Fairtrade and organic teas which were certified by the Fairtrade Foundation and the Soil Association. (ref: 7) Fairtrade Product (+ve) (See also ‘Fairtrade & Organic’ in Organic Product (+ve) above.) Dragonfly loose leaf teas Owned by Tea Times Holding Ltd Tea Times Holding Ltd, PO Box 5927, Newbury, Berkshire, RG20 9FY, UK Environment Environmental Reporting Best ECRA rating for environmental reporting (November 2013) On 12 November 2013, Ethical Consumer made a search of Tea Times Holding Ltd brands websites; www.dragonfly-teas.com and www.ticktocktea.com, for information on the company’s environmental reporting. No such document could be found. Some products were organic and Dragonfly sold Fairtrade tea through its brand. Due to the fact the company was a small company providing social and environmental alternatives, it received Ethical Consumer’s best rating for environmental reporting. (ref: 8) People (See also ‘Palm oil policy’ in Climate Change above.) Supply Chain Management Supply Chain Management Best ECRA rating for supply chain management (November 2013) On 12 November 2013, Ethical Consumer made a search of Tea Times Holding Ltd brands websites: www.dragonfly-teas.com and www.ticktocktea.com, for information on the company’s supply chain management. No such document could be found. Some products were organic and Dragonfly sold Fairtrade tea through its brand. Worst ECRA rating for supply chain management (November 2013) The Clipper Teas website (www.clipper-teas.com) viewed on 4 November 2013, had a number of tea products which carried the Fairtrade Mark. However there were a number of products, notably teas that did not have Fairtrade certification. Clipper did not respond to a request by Ethical Consumer for a copy of its supply chain policy, nor could any indication of a supply chain policy in regard to these products be found on the company’s website. As a result, Ethical Consumer gave the company a worst rating for supply chain management. (ref: 7) Politics Genetic Engineering Sold products containing GMOs (November 2013) In November 2013 a questionnaire was sent to Royal Wessanen asking for its policy on genetically modified organisms (GMO). Due to the fact the company was a small company with an effective if not explicit practice to ensure workers’ rights within its supply chain, it received Ethical Consumer’s best rating in this category. (ref: 9) Fresh Brew Owned by Typhoo Tea Ltd Typhoo Tea Ltd is owned by Apeejay Tea Group owned by Apeejay Surrendra Group Apeejay Surrendra Group, Apeejay House, 15 Park St, Kolkata 700016, India Apeejay Tea Group also owns Glengettie Tea and Heath & Heather organic tea [O] and Heath & Heather teas and Lift Instant Tea and Melrose’s Tea and Ridgways organic tea [O] and Ridgways tea (F) and Typhoo QT instant and Typhoo tea [S] Environment Environmental Reporting Worst ECRA rating for environmental reporting (November 2013) Ethical Consumer searched Apeejay Surrendra Group’s website, www.apeejaygroup.com, for an environmental policy in November 2013. The ‘corporate citizen’ section of the group’s website discussed recycling and waste across its supply chain, in addition to its carbon emissions, which focused on shipping tea and IT. The group reported changing its UK tea ports as an attempt to reduce its carbon emissions, and it discussed how it was reducing its carbon footprint in relation to IT and servers. According to Typhoo’s website, Typhoo had achieved zero tea waste and nine of the group’s tea estates were Rainforest Alliance Certified and Sustainable Farm Certified. However, in regard to discussing environmental issues relating to Appejay Surrendra Group’s other businesses, no information could be found. Further discussion about the company’s carbon footprint, climate change, water use and issues associated with sustainable agriculture would be expected. It was therefore felt that the company did not fully understand its environmental impacts. No future, quantified environmental reduction targets were found, and no independently verified environmental report was provided. The company therefore received Ethical Consumer’s worst rating for environmental performance. (ref: 10) People Human Rights certified by Rainforest Alliance as well as a few of its tea estates being certified by Fairtrade Foundation. Typhoo Tea Limited (a subsidairy of Apeejay) was also a member of the Ethical Tea Partnership (ETP). There was no mention of an independent complaints process for employees to feedback on working conditions. Auditing and Reporting (poor) There was no information on Apeejay’s website about audits of its supply chains. Difficult issues (poor) There was no information on Apeejay’s website about training for buying agents, audit fraud, illegal freedom of association or payment of living wage. Overall the company received Ethical Consumer’s worst rating for supply chain management. (ref: 11) Hambleden Herbs green tea [O] Owned by Hambleden Herbs Hambleden Herbs, Unit 6, South Park Business Centre, Park Street,, Cambs, PE16 6AE Environment Environmental Reporting Best ECRA rating for environmental reporting (November 2013) In November 2013 Ethical Consumer viewed Hambleden Herb’s website, www.hambledenherbs.com, and found the company’s environmental policy. It stated that the company did not use aeroplanes to fly spices or teas around the world instead prefering to use ships. It was also committed to recycling its waste paper and cardboard, often using second hand boxes to post its products in. The company also made efforts to reduce its use of packaging. Hambleden Herbs was also an organic company. Operations in oppressive regimes (November 2013) According to Apeejay Surrendra Group’s website, www. apeejaygroup.com, which was viewed by Ethical Consumer in November 2013, Apeejay Surrenda had operations in the following countries: Ethical Consumer considered Hambleden Herbs to be providing an environmental alternative and it therefore received a best rating in this category. (ref: 12) India, Russia, Iran, Nigeria and Pakistan. Ethical Consumer considered these countries to be oppressive regimes at the time of writing. (ref: 10) Supply Chain Management Supply Chain Management Worst ECRA rating for Supply Chain Management (October 2013) In October 2013 a questionnaire was sent to Apeejay Surrendra Group asking for its supply chain policy. Ethical Consumer received no reply. A search was made of Apeejay Surrendra Group website, www.apeejaygroup.com, for the company’s supply chain policy. Supply chain policy (poor) There was no supply chain policy which listed the International Labour Organisation’s core conventions. Therefore Apeejay was considered to have no supply chain policy. Stakeholder engagement (rudimentary) Apeejay’s website stated that 9 of its tea estates had been People Best ECRA rating for supply chain management (October 2013) In October 2013 Ethical Consumer viewed Hambleden Herb’s website, www.hambledenherbs.com, and found the company’s environmental policy which stated: “The social impacts of our business are also very important to us, and along with the clear environmental benefits, are part of the reason for buying and supplying organic materials. For farmers to switch to organic farming methods they must grow using organic methods for 3 years before they are allowed to sell a crop as organic. This requires significant investment by them and they need the assurance that they will have customers at the end of that 3 year process. That is why we prefer to have long term agreements with our suppliers, enabling farmers to securely invest for the future and continue to provide jobs for their local community”. Hambleden Herbs had a turnover of less than £8 million and was considered to have an effective if not explicit practice at addressing workers rights within its supply chain and therefore received Ethical Consumer’s best rating for supply chain management. (ref: 12) Politics Company Ethos (+ve) Fairtrade Product (+ve) (See also ‘Fairtrade and Organic’ in Organic Product (+ve) above.) Higher Living Tea [O] Organic company (October 2013) In October 2013 Ethical Consumer viewed Hambleden Herbs website, www.hambledenherbs.com, and found that the company only sold 100% organic products. (ref: 12) Owned by Only Natural Products Ltd Product sustainability (+ve) Environment Fairtrade Product (+ve) Organic Certified (November 2013) In November 2013 Ethical Consumer viewed Hambleden Herbs website, www.hambledenherbs.com and found that the company sold green teas which were organic certified. (ref: 12) Hampstead Tea [F,O] Owned by Hampstead Tea & Coffee Co Ltd Hampstead Tea & Coffee Co Ltd, PO Box 2448, London, NW11 7DR Environment Environmental Reporting Best ECRA rating for environmental reporting (November 2013) In a phone conversation with Ethical Consumer on 12 November 2013, a representative of Hampstead Tea & Coffee confirmed that the company’s turnover was less than £8 million. This, along with the fact that the company only sold organic and Fairtrade products, meant that it received Ethical Consumer’s best rating for environmental reporting. (ref: 13) People Supply Chain Management Best ECRA rating for supply chain management (November 2013) During a phone conversation with Ethical Consumer on 12 November 2013, a representative of Hampstead Tea & Coffee confirmed that all the company’s products were certified Fairtrade. The Fairtrade mark guarantees that an externally regulated code of conduct for workers exists. As the company’s turnover was less than £8 million and it was offering environmental and social alternatives, Hampstead was awarded Ethical Consumer’s best rating for supply chain management. (ref: 13) Politics Company Ethos (+ve) All company products were certified organic & Fairtrade (November 2013) During a phone conversation with Ethical Consumer on 12 November 2013, a representative of Hampstead Tea & Coffee Co confirmed that all its products were certified Fairtrade by the Fairtrade Labelling Organisation and approved to carry the Demeter biodynamic agriculture logo. (ref: 13) Product sustainability (+ve) Organic Product (+ve) Fairtrade and Organic (November 2013) A conversation with a representative from Hampstead Tea on 12 November 2013 stated that all its teas were organic and Faritrade certified. (ref: 13) Only Natural Products Ltd, Kithurst Barns, Storrington, West Sussex, RH20 4HT, UK Environmental Reporting Worst ECRA rating for environmental reporting (November 2013) A search was made of Only Natural Products brands websites, Higher Living Tea website, www.higherlivingherbs.com, and Dr Stuarts website, www.drstuarts.co.uk, in November 2013, for the company’s environmental report. No information could be found on either website regarding any policy on the environment. Some of Higher Living Teas were ceritifed organic. Although Only Natural Products had a turnover of less than £8m it was not considered to be providing a social or environmental alternatives and therefore Only Natural Products received Ethical Consumer’s worst rating for environmental reporting. (ref: 14) People Supply Chain Management Worst ECRA rating for supply chain management (November 2013) A search was made of Only Natural Products brands websites, Higher Living Tea website, www.higherlivingherbs.com, and Dr Stuarts website, www.drstuarts.co.uk, in November 2013 for the companies supply chain management policies. No information could be found on either website regarding any policy on supply chain management. Due to the fact the company did not have an effective if not explicit policy regarding workers’ rights Only Natural Products received Ethical Consumer’s worst rating for suplly chain management. (ref: 14) Product sustainability (+ve) Organic Product (+ve) Organic certified (November 2013) In November 2013 Ethical Consumer viewe Higher Living Tea website, www.higherlivingherbs.com, it stated that some of its teas were certified organic (ref: 14) Taylors of Harrogate breakfast tea [F] Owned by Bettys & Taylors Group Ltd Bettys & Taylors Group Ltd, 1, Parliament St, Harrogate, North Yorkshire, HG2 7NX, England Environment Environmental Reporting Worst ECRA rating for environmental reporting (November 2013) Bettys and Taylors Group’s website, www.bettysandtaylors. co.uk, was searched for an environmental policy in November 2013, and the group’s environmental policy was downloaded. The policy discussed packaging, waste, emissions, noise pollution, resource use, reforestation efforts, recycling and the company said that they audited all suppliers to ensure that they were environmentally aware and complied with environmental legislation. The company was a signatory to the Food and Drink Federation’s Five-Fold Environmental Ambition, and consequently measured and targeted reductions in energy, water, waste, packing and food miles, and reported on the company’s progress annually. In the 2011 report the company said it recorded a 17% reduction in energy used per tonne of production at its tea and coffee factory, a saving of 100,000 road miles per year, by importing commodities through Teesport in the North East, and a decrease in food waste due to partnerships with charities and local farms. However, this report could not be found. Although the company seemed to understand it key environmental impacts, it did not present environmental performance data and did not provide future dated and quantified environmental targets. Bettys and Taylors Group therefore received Ethical Consumer’s worst rating for environmental reporting. (ref: 1) Climate Change No palm oil policy found (November 2013) Bettys and Taylors Group’s website, www.bettysandtaylors. co.uk, was searched for a palm oil policy in Novermber 2013. No information could be found. Due to the fact the company sold biscuits and chocolates under the Betty brand the company lost half marks in Ethical Consumer’s rating system in the categories of climate change, habitats & resources and human rights. (ref: 2) Habitats & Resources (See also ‘No palm oil policy found’ in Climate Change above.) Animals Animal Rights Sells meat in Cafes (November 2013) A search of Bettys and Taylors website, www.bettysandtaylors. co.uk, by Ethical Consumer in November 2013, found that the company sold meat and fish in its cafe which were labelled as being free-range. (ref: 2) People Human Rights (See also ‘No palm oil policy found’ in Climate Change above.) Supply Chain Management Worst ECRA rating for supply chain management (October 2013) In October 2013 a questionnaire was sent to Bettys & Taylors Group Ltd asking for its supply chain policy. Ethical Consumer received no reply. A search was made of Bettys & Taylors Group Ltd website, www.bettysandtaylors.co.uk, for the company’s supply chain policy and downloaded the “Taylors of Harrogate Ethical Trading Policy for Tea & Coffee” dated September 2011. Supply chain policy (inadequate) The company’s Trading Policy stated that it adhered to the following principles, which included right to freedom of association, employment free from discrimination and payment of living wages. There was also clauses on hours and child labour however these were not defined and therefore were not considered adequate. There was no provision on the use of forced labour and no statement which stated it applied to the entire breadth of the supply chain. Therefore Battys and Taylors was considered to have an inadequate supply chain policy. monitored social and environmental conditions on tea estates in all major tea producing regions. It also said it brought tea from Faritrade, Rainforest Alliance and Utz Certified. There was no mention of a process whereby workers could feedback to the company about workplace conditions therefore Bettys and Taylors received a rudimentary stakeholder engagement rating. Auditing and reporting (poor) Taylors of Harrogate stated that suppliers not covered by an international certification scheme would be required to have a diagnostic visit from a certifying body of their choice. For first time diagnostic visits costs could be covered by Taylors of Harrogate. However producers would be expected to cover the costs of certification. The company’s ultimate aim was to have 100% suppliers covered by certification schemes by 2013. However there was no disclosure of results from audits, there was no schedule for continued audits until producers were certified and it was unclear what the company did in instances of noncompliance. Taylor of Harrogates received a poor auditing and reporting rating. Difficult issues (poor) No discussions about purchasing training, audit fraud, illegal freedom of association and living wage could be found on the company’s website. Overall the company received a worst Ethical Consumer rating for supply chain management. (ref: 3) Politics Genetic Engineering Products potentially contain GMOs (November 2013) Bettys and Taylors Group’s website, www.bettysandtaylors. co.uk, was searched for a GMO policy in November 2013. The group’s environmental policy was downloaded. The environmental policy had a small GMO section which stated ‘wherever possible we try to work with the very best suppliers. We do not actively source any genetically modified ingredients for our food and beverage products. However, we acknowledge that the increasingly widespread use of GM soya and corn – particularly in animal feed– means that we can no longer expect our extended supply chain to be GM free. No further information could be found. The company sold meat through its cafés. As the company did not commit to business-wide GMO free products, Bettys and Taylor received a negative mark for potentially supplying products containing GMOs. (ref: 1) Product sustainability (+ve) Fairtrade Product (+ve) Fairtrade product (November 2013) The Taylors of Harrogate website was viewed in November 2013 and listed the company’s Fairtrade breakfast tea as being certified by the Fairtrade Foundation. (ref: 4) Stakeholder engagement (rudimentary) Taylors of Harrogate stated that it worked with the Ethical Trading Intiative which was a multi-stakeholder process as well as the Ethical Tea Partnership - a not-for-profit organisation that Tetley Original tea [S] Owned by The Tetley Group The Tetley Group is owned by Tata Global Beverages owned by Tata Group (35%) Tata Group, Bombay House, 24 Homi Mody St, Fort,, Mumbai, 400 001, India Environment Environmental Reporting Worst ECRA rating for environmental reporting (November 2013) In November 2013 a questionnaire was sent to Tata Global Beverages (TGB) asking for its environmental report. Ethical Consumer received a reply. Which included a link to TGB’s sustainability report dated 2008-09 which included a chapter on environmental performance. The chapter included details about how much the company had used in materials, green house gas emissions, water use, biodiversity and environmental expenditure. In the questionnaire response from TGB it stated that its global Green House Gas (GHG) emissions had been independently verified by British Standards Institution (BSI) as per ISO 14064 and that it had been rated as Climate Disclosure Leadership Index in India covering over 65 sites, globally, including factories and plantations. Its climate change strategy included, sustainable agricultural practices towards climate change adaptation; sustainable forestry, afforest ration and sequestration towards climate change mitigation; use of renewable sources - wind energy, bio gas, Tata Solar, etc. and energy efficiency programs & ISO 50001 in all the production units. TGB was considered to have demonstrated a good understanding of its main environmental impacts however it did have two quantified dated targets nor was its data or information independently verified. TGB received a worst Ethical Consumer rating for environmental reporting. (ref: 5) Climate Change Oil and gas exploration (November 2013) In November 2013 Ethical Consumer viewed Tata Petrodyne website, www.tatapetrodyne.in. It stated that the company was involved in the exploration and production of crude oil and natural gas. (ref: 6) Climate change impact sector (November 2013) In November 2013 Financial Times website, www.financialtimes. com reported that the competition comission was looking into the proposed joint venture between Tata Sons and Singapore Airlines which will run Tata-SIA Airlines. The new airline was due to launch in June-July 2014 according to the report. (ref: 7) High climate impact sector (November 2013) In November 2013 Ethical Consumer viewed Tata Motors 68th Annual Report 2012-2013 which stated “Tata Motors Limited is India’s largest automobile company. It is the leader in commercial vehicles and among the leaders in passenger vehicles in India with winning products in the compact, midsize car and utility vehicle segments. It is also the world’s fourth largest bus and fifth largest truck manufacturer”. (ref: 8) Pollution & Toxics Death of worker and protestors (2010) According to the 2011 Ecologist report ‘Whats really in your cuppa’ in 2010, on an estate owned by Tata Group, a worker who collapsed while spraying pesticides was reportedly refused medical treatment and later died. Protests in response to the death were quelled by local police, resulting in the deaths of two protesters and a further 15 injuries. The report also stated: “Grown in monoculture, tea plants provide ideal conditions for a number of pests, resulting in the widespread use of toxic pesticides. Recently four elephants were found dead in Kaziranga National Park, India, after they wandered into a tea plantation and ate grass which had been sprayed with pesticides.” (ref: 9) Shares in Vedanta (2009) The Ecologist published an article on its website (www.ecologist. org) on 19 June 2009 in which it listed several UK companies who owned shares in Vedanta Resources plc. Vedanta was behind the controversial mine in India’s Orissa state which was situated on a mountain sacred to local people. The company was given the goahead to begin mining for bauxite in May 2009. Campaign groups had warned that the 600-hectare mine would result in ecological degradation that would threaten the livelihoods of tribal people. They said that several villages had been razed to make way for the construction of a refinery, with up to 100 indigenous families evicted from their land and relocated to ‘rehabilitation colonies’ where locals claimed they felt as though they were living ‘in a jail’ with little access to land for farming. A nearby bauxite refinery which was already in existence had been blamed for causing health problems, damaging crops and killing livestock. Jaguar Cars Pension Plan (a subsidairy of Tata Motors) was listed in the Ecologist as having shares in Vedanta. Land Rover Pension Trustees Ltd (a subsidairy of Tata Motors) was listed in the Ecologist as having shares in Vedanta. (ref: 10) Habitats & Resources (See also ‘Shares in Vedanta’ in Pollution & Toxics above.) (See also ‘Oil and gas exploration’ in Climate Change above.) Animals Animal Testing Involved in animal testing (November 2013) In November 2013 Ethical Consumer viewed Advinus Therapeutics website, www.advinus.com, a subsidairy of Tata Group and found that it had been “only one of the 5 labs worldwide to successfully complete a Transgenic mice carcinogenicity studies”. The company also offered in vivo services. (ref: 11) Animal Rights Manufactures and markets leather (November 2013) In November 2013 Ethical Consumer viewed Tata Internationals website, www.tatainternational.com and found that the company was involved in the manufacturing and selling of leather products. Leather was considered by Ethical Consumer to be a slaughterhouse by product. (ref: 12) People Human Rights Supplier to Israeli military (June 2013) In June 2013 it was reported on the Who Profits? website that Land Rover (a subsidariy of Tata Motors) supplied armoured vehicles to the Israeli ministry of defence through its sole Israeli distributor, Eastern Automobile Marketing, which also supplied maintenance services for the vehicles. The Israeli army was also said to have developed the ‘David’ armoured vehicle, which was built on top of a Land Rover Defender chassis. According to the article, “David Vehicles are used by the Israeli army to protect illegal settlements and military bases along the West Bank, to prevent Palestinian shepherds from herding on their lands and to oppress Palestinian demonstrators. David Vehicles carrying tear Gas launchers on their roofs were used during non violence demonstrations in the village of Nabi Saleh.” (ref: 13) Operations in oppressive regimes (November 2013) In November 2013 Ethical Consumer viewed Tata Global Beverages website, www.tataglobalbeverages.com, and found that it had operations in Russia and China. It also had offices in Pakistan, Bangladesh and Sri Lanka. The company was headquartered in India. At the time of writing Ethical Consumer considered each of these countries to be governed by oppressive regimes. (ref: 5) (See also ‘Shares in Vedanta’ in Pollution & Toxics above.) Workers’ Rights (See also ‘Death of worker and protestors’ in Pollution & Toxics above.) Labour abuses on Indian tea plantations (July 2013) A press release from the Accountability Counsel on July 5th 2013 alleged that workers on Tata’s Tetley tea plantations in northeast India, who made less than $2 a day, demanded the company respect their human rights on World Bank-financed plantations. A workers’ complaint to the World Bank calls on the Bank to ensure the end of inhumane working and living conditions, and coercion and pressure of workers on the plantations. On Wednesday 3rd July 2013, in the presence of the World Bank’s accountability office, Tata met with worker representatives to discuss intimidation and retaliation by plantation management against workers participating in the complaint process. “While Tata and Tetley market themselves globally as socially responsible leaders, they are fooling their customers and making large profits from the mistreatment and exploitation of marginalized indigenous communities,” said Stephen Ekka, Director of PAJHRA, one of three community organisations that filed the complaint to the World Bank’s accountability office. Workers had been interrogated, intimidated, and in some cases, retaliated against by plantation management for voicing their complaints. One worker, who did not wish to be named for fear of losing her job said, “I worked a heavy workload even when nine months pregnant. I live in a broken home without clean water. Tata refuses to respect us as human beings.” “The World Bank Group must ensure that workers receive the basic protections that it claims to value and is responsible for upholding,” says Komala Ramachandra of Accountability Counsel, a non-profit organization supporting workers in their complaint. Jayshree Satpute of Nazdeek, a legal empowerment organisation working closely with workers, said, “Tata is not only in violation of its contract with the World Bank, but is also denying the basic human rights guaranteed to the workers under the Indian Constitution and domestic laws.” Wilfred Topno, Secretary of People’s Action for Development, stated, “A colonial attitude and feudal structure persist in the plantations, with the same subhuman living and working conditions for the last 150 years. Our community demands change.” Tata Global Beverages, and their brand Tetley Tea, is the second largest player in global tea industry. The World Bank Group, through an investment in Tata, owns a nearly 20 percent stake in the tea plantations involved in the complaint to the World Bank’s accountability office. (ref: 14) Health and Safety Executive fines (2013) In April 2013 it was reported on the Health & Safety Executive (HSE) website, www.hse.gov.uk, that Tata Chemicals Europe Ltd, which is part of the global Tata group, had been fined more than £100,000 after workers were put in danger in three separate incidents at its Cheshire factory. Tata Chemicals was prosecuted by the HSE following an investigation into the incidents at the Winnington Lane site, all of which occurred during 2010. Chester Crown Court was told on the 10th of April 2013 that the first incident happened on 29 January 2010 when a worker was trying to reach a pump to restart it when his right foot went through a missing part of the grating. He was exposed to a toxic liquid at a temperature of approximately 95 degrees Celsius when his foot entered the sump below, which was used to collect overflowing chemicals. The second incident occurred six months later, on 25 July 2010, when a dangerous gas was released, resulting in high levels of carbon monoxide being present in the area of the plant where employees were working. An investigation into the incident found employees had not been given sufficient practical training for the work activity that caused the gas leak, and the emergency procedures at the plant were inadequate. The final incident took place on 21 November 2010 when part of the gantry a worker was walking along gave way as the metal grating under his feet had become badly corroded. He escaped with minor injuries after landing on a scaffolding board on the walkway below. When a HSE inspector visited the factory, she discovered the company had failed to report another part of the grating on the same walkway collapsing two days before the incident on 21 November. Tata Chemicals Europe Ltd pleaded guilty to four breaches of the Health and Safety at Work etc Act 1974 due to failing to ensure the safety of workers. The company also admitted two breaches of the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 after it failed to report the two walkway collapses in November 2010 as soon as possible, despite this being a legal requirement. Tata Chemicals was fined a total of £100,750 for all six offences and ordered to pay £71,082 in prosecution costs. (ref: 15) Supply Chain Management Worst ECRA rating for supply chain management (October 2013) In January 2013 a questionnaire was sent to Tata Global Beverages (TGB) asking for its supply chain policy. Ethical Consumer received a reply which stated that all of its tea was covered under the Ethical Tea Partnership (ETP) and that it had a target to source 100% of Tetley tea from Rainforest Alliance certified farms by 2016. Overall TGB received Ethical Consumer’s worst rating for supply chain management. Supply chain policy (inadequate) TGB stated that the company was a signatory of the UN Global Compact and adhered to the principles contained within the code which included freedom of association, forced labour, child labour and employment free from discrimination. Ethical Consumer searched the UN Global Compact website for the company’s Communication of Progress - a document which was sent to update the initiative on the company’s progress - however TGB could not be located on the website. The only workers right provision that could be located was in the company’s Code of Conduct policy 2008 which included a provision for employment free from discrimination. No commitment could be found to ensure workers rights provisions were adhered to throughout its supply chain. TGB received a inadequate rating in this category. Stakeholder engagement (rudimentary) TGB stated that its tea brand Tetly was a member of ETP, a business led initiative bringing together tea companies which worked towards (among other things) improving workers and farmers livelihood. The company was also involved with another buisness led initiative trustea. While it was clear TGB was engaging with other tea companies to try and improve workers and farmers livelihood within the tea sector, they were not considered by Ethical Consumer to be a multi-stake holder initiative which were led by non-governmental organisations. In Sri Lanka, TGB stated that it worked with local staff from CARE on the Plantation Community Empowerment Project that focused on labour standards and wider empowerment issues, particularly for women. TGB also stated that it worked with local staff from WUSC and the Sri Lankan Centre for Poverty Analysis. TGB stated in the questionnaire that it worked with indirectly or directly a range of non-governmental organisations (NGOs) such as Christian Aid, SOMO and Solidaridad. TGB stated that under the Rainforest Alliance and ETP standards there were grievance procedures which allowed employees to feedback anonymously about working conditions. There was no mention of TGB’s own grievance procedure for workers not covered under these schemes. Due to its involvement in trade unions and NGOs, TGB received a rudimentary rating for stakeholder engagement Auditing and Reporting (poor) TGB stated in the questionnaire returned that its audits were always performed by independent, third party audit firms. The company only stated Tetley’s current situation with regards to auditing which it said 50% had been certified by Rainforest Alliance (RA), 14% were working towards RA certification, another 20% were audited by ETP and 16% had not been audited. TGB received a poor rating for auditing and reporting because there was no commitment to audit its whole supply chain which included other drinks brands, there was no remediation strategy from those suppliers covered under ETP or RA, and no schedule for auditing suppliers. Of the 16% that had not been audited TGB stated they were “low priority” sites in Sri Lanka and India which the company may exit in the future. There was no mention of costs. Difficult issues TGB stated in its questionnaire that in November 2013 some of its senior managers of the buying team underwent University of Cambridge Sustainability Leadership Programme, it also said that internal training occurred on sustainability issues. With its Tetley brand the group had long term purchasing agreements with former companies such as Kanan Devan Hill Plantation and APPL. TGB stated that it had recently entered into a joint partnership in China and stated that it had the support of ETP whose standard required Chinese suppliers to have “parallel means” in place and recommends that factories establish worker committees. TGB was considered to be addressing one difficult issue within its supply chain. It therefore received a rudimentary rating for this category. (ref: 5) Arms & Military Supply Manufactures products for defence industry (November 2013) In November 2013 Ethical Consumer viewed Tata Advanced Systems (TASL) website, www.tataadvancedsystems.com, which stated it was addressing the business areas of Defence, Aerospace, Aero-Structures and Homeland Security. The company was establishing critical manufacturing capabilities through strategic alliances and collaborations with Global Technology Majors in the following areas: RF Systems and ICT Networks (SDRs, Ruggedized Switches & Interoperability Gateways) Maritime Systems – Maritime Command & Control (IPMS & IBS), Sonars & Simulators Mini and Micro UAVs NVDs (Monoculars, Binoculars, Weapon Sights) Aerospace & Aero-Structures Homeland Security TASL was also involved in developing a family of Mini Unmanned Aerial Vehicles (UAVs) for various defence and civil applications. These Mini UAVs would be fully equipped with a wide variety of mission-specific payload, appreciated operational capabilities and a user-friendly man-machine interface. (ref: 16) Listed as military contractor (2011) In the International Defence Directory 2011, Tata International Singapore Pte. Ltd was listed as a military supplier involved in the manufacture and distribution of steel and aluminium products for the Air Force. The company was also provided supply chain management services. (ref: 17) Listed as military contractor (2011) In the International Defence Directory 2011, Tata Consultancy Services Ltd was listed as a military supplier involved in the provision of consultancy service for information technology and business process outsourcing. (ref: 17) Politics Anti-Social Finance Worst ECRA rating for likely use of tax avoidance strategies (November 2013) In November 2013 Ethical Consumer viewed the Tata Sons family tree on the corporate website Hoovers.com. This listed a number of subsidiaries Ethical Consumer to be considered at high risk of being used for tax avoidance purposes due to the company type and the fact that they were located in jurisdictions considered by Ethical Consumer to be tax havens. These included holding companies based in Switzerland, Hong Kong and Singapore and an investment company based in Switzerland. Given that the company had two or more subsidaries which were considered to be likely to be used for tax avoidance strategies and were based in tax havens it received Ethical Consumer’s worst rating in this category. (ref: 18) Worst ECRA rating for likely use of tax avoidance strategies (November 2013) In November 2013 Ethical Consumer viewed the Tata Steel family tree on the corporate website Hoovers.com. This listed a number of subsidiaries Ethical Consumer to be considered at high risk of being used for tax avoidance purposes due to the company type and the fact that they were located in jurisdictions considered by Ethical Consumer to be tax havens. These included several holding companies based in Singapore. Tata Steel receieved Ethical Consumer’s worst rating for likely use of tax avoidance strategies due to the fact it had two or more high risk subsidaries based in tax havens. (ref: 18) Human rights abuses in India (May 2010) On 10th May 2010 the website www.forbes.com published an article that reported conflict between local Indian people and mining companies. Tata Steel was named as a company acquiring thousands of acres of land, and was reported to have met with resistance from local people. The following instances were reported: police breaking up gatherings of as few as five people; people who refused to sell their land being repeatedly arrested; police violence during arrests; suspected Tata officials trying to persuade arrestees whilst they were detained; forgery of records that stated people had sold their land when they hadn’t, and prisoners being released when their families agreed to sell. The company was said to have denied the allegations. (ref: 19) Product sustainability (+ve) worst rating for environmental reporting. (ref: 22) Other Sustainability Features (+ve) Climate Change Rainforest Alliance (November 2013) According to the website www.tetley.co.uk viewed on 15th November 2013, Tetley tea sold Rainforest Alliance certified tea but not all its tea was yet. Only its Original brand (except for Decaf) and its Redbush. Use of unsustainable palm oil (November 2013) In November 2013, Ethical Consumer searched Associated British Food’s website, www.abf.co.uk, for a palm oil policy. The company’s 2013 CSR report was downloaded. The report contained a CSR overview table which discussed the use of palm oil. It stated that Associated British Foods was committed to all businesses using Certified Sustainable or Identity Preserved palm oil by 2015. “All of Tetley’s branded black, green and red tea, including our flavoured and decaffeinated varieties, will be part of the Rainforest Alliance certification programme, which is scheduled for completion by 2016.” (ref: 20) Twinings Fairtrade Breakfast tea [O,F] Owned by R Twining & Co Ltd R Twining & Co Ltd is owned by Associated British Foods Plc owned by Wittington Investments Ltd (55%) Wittington Investments Ltd, Weston Centre, Bowater House, 68 Knightsbridge, London, SW1X 7QT R Twining & Co Ltd is also owned by Garfield Weston Foundation (43%) Environment Environmental Reporting Worst ECRA rating for environmental report (November 2013) In November 2013, Ethical Consumer searched Associated British Food’s (ABF) website, www.abf.co.uk, for an environmental policy. The company’s 2013 CSR report was downloaded. The report contained a CSR overview table which discussed environment management, climate change, water use and availability, disposal of waste and effluent, use of palm oil, cocoa, soya and GMOs. The report went on to identify the company’s key environmental impacts: energy use and green house gas emissions, abstraction of water and discharge and the generation and disposal of waste. Some performance data was provided, the majority of which related to sugar production. Some of the company’s businesses, for example AB Agri, engaged with the Round table for Sustainable Palm Oil to source palm oil sustainably by purchasing Green Palm Certificates. As a business wide commitment to sourcing sustainable palm oil was not yet implemented, and considering the fact that the negative effects of palm oil have been known since 2005, ABF lost half marks in Ethical Consumer’s rating system in the categories of climate change, habitats & resources and human rights. (ref: 21) Rated “poor” by Oxfams behind the brand scorecard (September 2013) In September 2013 Ethical Consumer viewed the most recent “Behind the brand” scorecard produced by Oxfam part of its GROW campaign which sought to evaluate the world’s top 10 most powerful food and beverage companies. The campaign aimed to challenge the companies to begin a “race to the top” to improve their social and environmental performance. Associated British Foods (ABF) was ranked last out of ten companies in the scorecard. The company was rated in seven areas based on information publically available and marked out of ten for each area. According to the report Associated British Foods was bad for assessing the impact it has on producers, communities and the planet. The company scored even worse on supporting women and land rights and came bottom of the pile for climate change. The company scored 1/10 for its land policies: 1/10 for policies on women: 2/10 for policies on farmers: Although the company had a recent environment policy and showed reasonable understanding of its key environmental impacts, the company did not provide any company wide dated environmental targets nor was the report independently verified. ABF therefore received Ethical Consumer’s worst rating for environmental reporting. (ref: 21) Worst ECRA rating for environmental reporting (November 2013) In November 2013, Ethical Consumer searched Twining’s website for an environmental policy or report. The ‘our environmental commitments’ section of the website stated that the company was ‘committed to protecting its environment and wherever possible reducing its impact on the planet. It stated that the company assessed the environmental risks of its operations and put in place improvement programmes so it could reduce its impacts. It also stated that ‘every year all of its sites set tough targets for reducing environmental impacts’. No further information could be found. As the company did not not discuss in detail any of its environmental impacts, did not present environmental performance data, and did not provide future, quantified environment reduction targets, R Twinning and Co Ltd received Ethical Consumer’s 2/10 for policies regarding workers: 1/10 for policies on climate change: 3/10 for transparency: 2/10 on water: Due to the fact Associated British Foods had not received best in any of the categories it lost marks in Ethical Consumer’s climate change, human rights and workers rights categories. In October 2013 Oxfam released a report called ‘Sugar Rush’ which urged Associated British Foods along with two other food and beverages giants to adopt a zero-tolerance policy on land grabs. It stated that sugar, along with soy and palm oil, were driving large-scale land acquisitions and land conflicts at the expense of small-scale food producers and their families. Oxfam’s report exposed the lack of transparency by food and beverage giants, making it difficult for the public to hold companies accountable. (ref: 23) Pollution & Toxics Pollution fine (2010) The EIRIS Corporate Ethics Overview published in Autumn 2010 stated that Associated British Foods subsidiary George Weston Foods had been fined Aus 67,000 (USD 63,000; EUR 49,000; GBP 67,000) by the Australian Land and Environment Court for polluting a the Peel River in September 2008. The prosecution was brought by the Australian Department of Environment, Climate Change and Water in response to a leak of animal fat and oil into the Peel River. The leak left more than 2 kilometre slick that persisted for 9 days. The presiding judge ordered George Weston Foods to pay a penalty of AUD 67,000 to Tamworth Regional Council to use for an environmental project. He also ordered the company to pay prosecution costs of AUD 30,000 and publish notices in the press outlining details of the offence. George Weston Foods had already paid out AUD 38,217 in clean up costs. The story had originated from the NSW Environment, Climate Change and Water Dept press release 09/07/10 (ref: 24) No cotton sourcing policy (2011) Primark (which was a subsidairy of Associated British Foods) stated that it was unable to respond to Ethical Consumer’s written request in June 2011 for its cotton sourcing policy. Ethical Consumer searched the company’s websites, www.primark. co.uk and www.ethicalprimark.co.uk, in July 2011 for this information, but none could be found, nor any mention of the issues surrounding cotton. According to the Environmental Justice Foundation (EJF) website, www.ejfoundation.org, viewed by Ethical Consumer in February 2011, Uzbekistan was the third largest exporter of cotton in the world, and Europe was its major buyer (EJF quoted UN data which stated that Europe received almost a third of all cotton sold by Uzbekistan). The website stated that forced child labour, human rights violations and excessive pesticide use were “rife” in Uzbek cotton production. It was also said to have caused an “environmental catastrophe of astonishing proportions” as a result of its impact on the Aral Sea, reported to be 15% of its former volume. Due to the high proportion of cotton on the British market likely to have come from Uzbekistan and the prevalence of child labour in its production, Primark lost half a mark in the workers’ rights category. Due to the impacts of the widespread use of pesticides in cotton production worldwide it also lost half a mark in the pollution and toxics category. According to the International Service for the Acquisition of Agri-Biotech Applications (ISAAA), a non-profit pro biotech organisation, genetically modified cotton accounted for almost half of the 33 million hectares of global cotton planted in 2009. Due to the prevalence of GM cotton in cotton supply chains and the lack of any evidence that the company avoided it, it was assumed that the company’s cotton products contained some GM material. (ref: 25) No cotton sourcing policy (March 2011) In February 2011 Ethical Consumer emailed Heal & Son Ltd (a subsidairy of Wittington Investments) and attached a questionnaire that included a question regarding the company’s cotton sourcing policy. The company did not respond. Its website, www.heals. co.uk, displayed a number of products made from cotton and no mention was made of whether the company had any policies relating to its cotton sourcing. According to the Environmental Justice Foundation website, www.ejfoundation.org, viewed by Ethical Consumer in February 2011, Uzbekistan was the third largest exporter of cotton in the world, and Europe was its major buyer. The website stated that forced child labour, human rights violations and excessive pesticide use were “rife” in Uzbek cotton production. It was also said to have caused an “environmental catastrophe of astonishing proportions” as a result of its impact on the Aral Sea, reported to be 15% of its former volume. Due to the high proportion of cotton on the British market likely to have come from Uzbekistan and the prevalence of child labour in its production, Heal & Son Ltd lost half a mark in the workers rights category. Due to the impacts of the widespread 10 use of pesticides in cotton production worldwide it also lost half a mark in the and pollution and toxics category. According to the International Service for the Acquisition of Agri-Biotech Applications (ISAAA), a non-profit pro biotech organisation, genetically modified cotton accounted for almost half of the 33 million hectares of global cotton planted in 2009. Due to the prevalence of GM cotton in cotton supply chains and the lack of any evidence that the company avoided it, it was assumed that the company’s cotton products contained some GM material. (ref: 26) Habitats & Resources Retail of non-FSC products (March 2011) In February 2011 Ethical Consumer emailed Heal & Son Ltd (a subsidairy of Wittington Investments) and attached a questionnaire that included questions regarding the company’s wood sourcing policy. The company did not respond. Its website, www.heals. co.uk, displayed some products made from wood marketed as being from sustainable sources, but also sold many that were not. Purchasing Forest Stewardship Council certified wood was not mentioned. According the the Environmental Investigation Agency report “Putting the Brakes on Drivers of Forest Destruction”, published in December 2009, timber, pulp and paper were one of four top commodity markets associated with tropical deforestation and degradation. Heal & Son Ltd consequently lost a mark in the habitats and resources category. (ref: 26) (See also ‘Use of unsustainable palm oil’ in Climate Change above.) Sale of reindeer meat - impact on wild predators and stress to reindeer through herding methods (January 2013) According to the Viva! website, www.viva.org.uk, viewed January 15th 2013, ‘The shocking secrets behind the trade in ‘novelty’ reindeer meat’ Fortnum & Mason (a subsidairy of Wittington Investments) was selling the ‘Edible’ brand of reindeer pate from Sweden. Viva! had uncovered concerns that the growing popularity of reindeer meat in Britain was causing the destruction of large wild predators including wolves, wolverines, lynxes, foxes and bears with cubs. It also reported that reindeer suffer from modern herding methods. In Nordic countries, they are often herded with snowmobiles, motorcycles and even helicopters, causing a huge amount of stress. Fortnum & Mason, said Viva!, was selling reindeer meat as a ‘novelty’, in itself popularising the consumption of meat from wild animals, and in-turn exerting potentially disastrous pressure on populations already suffering from the threats of climate change, urban encroachment, pollution and poaching - as well as their natural predators. Viva! was calling on its supporters to contact the company telling them to stop stocking the product. (ref: 27) Animals Animal Testing Uses animals for research (November 2013) In November 2013, Ethical Consumer searched Associated British Food’s website for an animal testing policy. The ‘ethical statement’ section of the website stated that ‘ABF avoided the use of animal testing wherever possible. In each of the markets where it was active, it complied with all relevant laws and only used animals for research where it was a legal requirement. The company therefore received negative marks for conducting or commissioning testing on animals. (ref: 28) No animal testing policy (January 2009) British Sugar did not respond to a request by Ethical Consumer in December 2009 for a copy of its animal testing policy, neither was one apparent on the company’s website, www.britishsugar. co.uk, when viewed by Ethical Consumer in January 2009. As a large player in the UK sugar market, without a policy to confirm otherwise, Ethical Consumer assumed that the company was involved with funding research into sugar some of which was likely to involve testing on animals. The company also retailed artificial sweeteners, which were routinely tested on animals. (ref: 29) Worst ECRA rating for animal testing policy (2011) A search of the Primark website, www.primark.co.uk, in July 2011 revealed that the company had received awards in Ireland for its own brand sun lotion and a concealer. No animal testing policy could be found on the company’s website. The company responded to this rating in August 2011 with the following statement: ‘Primark is against animal testing. Primark and our own label manufacturers do not commission animal testing on any Primark own brand products or ingredients. Our own brand cosmetics and toiletry product range have not been tested on animals by us, or by our own brand manufacturers.” However, in the absence of a fixed cut-off date for the testing of ingredients, the company received Ethical Consumer’s worst rating in this category. (ref: 25) Factory farming Sale of non-organic, non free range meat (August 2011) According to the George Weston Foods company (a subsidairy of Associated British Foods) website, www.georgewestonfoods.com. au, it sold meat under the brand KR Castlemaine®. No mention was made of whether any of the meat it sold was organic or free range, therefore it was assumed that the company was involved in selling factory farmed meat. (ref: 30) Sale of foie gras (2013) According to the PETA UK website viewed in September 2013, Fortnum & Mason was continuing to sell goose foie gras in its store and its restaurants, despite stating in 2008 that it would no longer sell duck foie gras. PETA was urging supporters to email the company to protest. All major supermarkets in the UK have refused to stock foie gras. Peta was calling for the company to be stripped of its Royal Warrant. Deprived of everything that is natural to them, ducks and geese who are used in foie gras production suffer from frustration and stress. They are crammed into tiny pens or individual cages fouled with faeces and blood and often develop skeletal disorders and respiratory problems as a result of forcefeeding. Pipes are shoved down their throats several times a day to force approximately two kilograms of grain, maize and fat into their stomachs. In human terms, that is the equivalent of roughly 20 kilograms of pasta per day. The pipes sometimes puncture the birds’ throats, causing them unbearable pain and making it impossible to drink. Pumps used to force food into the birds’ stomachs can cause severe tissue damage and internal bleeding. This painful overfeeding process can even cause the birds’ internal organs to rupture. Those who survive the forced-feedings suffer intensely as their livers swell to up to 10 times their normal size. After several weeks of this torture, the birds are hung upside down and slaughtered, and their livers are sold as foie gras. (ref: 31) Animal Rights (See also ‘Sale of non-organic, non free range meat’ in Factory farming above.) (See also ‘Sale of reindeer meat - impact on wild predators and stress to reindeer through herding methods’ in Habitats & Resources above.) (See also ‘Sale of foie gras’ in Factory farming above.) People Human Rights (See also ‘Rated “poor” by Oxfams behind the brand scorecard’ in Climate Change above.) (See also ‘Use of unsustainable palm oil’ in Climate Change above.) Operations in oppressive regimes (November 2013) According to Associated British Food’s 2013 Annual Report, the company has subsidiaries in the following five countries which Ethical Consumer considered to be oppressive regimes at the time of writing: Philippines, Thailand, China. India, and Vietnam. (ref: 32) Workers’ Rights Factory collapse (April 2013) In April 2013 a building in Bangladesh that housed several garment factories used by multinational corporations collapsed killing at least 300 people and injuring over 800. The eight-story Rana Plaza building in Savar, on the outskirts of the capital Dhaka contained three factories and a shopping mall. A press release from the Clean Clothes Campaign stated that workers’ rights activists had managed to enter the ruins of ‘Rana Plaza’ and found labels and documentation linking the factories with major retailers including Primark which in the same week had announced record profits. “It’s unbelievable that brands still refuse to sign a binding agreement with unions and labour groups to stop these unsafe working conditions from existing. Tragedy after tragedy shows that corporate-controlled monitoring is completely inadequate,” said Tessel Pauli from Clean Clothes Campaign. Workers had complained about cracks appearing in the walls days before the accident but managers ordered them back to work. The Clean Clothes Campaign have alleged that the floors where “illegally built.” Campaigners were now calling on brands sourcing from Bangladesh to sign up to the Bangladesh Fire and Building Safety Agreement. The CCC, together with local and global unions and labour rights organisations had developed a sectorwide programme for action that includes independent building inspections, worker rights training, public disclosure and a long-overdue review of safety standards. It is transparent as well as practical, and unique in being supported by all key labour stakeholders in Bangladesh and internationally. The labour signatories were calling on all major brands sourcing in the industry to sign on to the initiative in order to ensure its rapid implementation. The programme has the potential to save the lives of hundreds of thousands of workers currently at risk in unsafe and illegally built factories. (ref: 33) (See also ‘No cotton sourcing policy’ in Pollution & Toxics above.) Criticised for use of ‘workfare’ labour (August 2011) According to an article on the Corporate Watch website, www. corporatewatch.org, ‘Unemployed people ‘bullied’ into unpaid work at Tesco, Primark and other multinationals’, dated August 12th 2011, unemployed people were being sent to work without pay in multinational corporations, one of which was Primark, by Job centres and companies administering the government’s welfare reforms. Some were working for up to six months while receiving unemployment benefit of £67.50 a week or less. The article said that people were sent to Primark by contracted employment companies through the previous government’s Flexible New Deal for up to six months and that this would be continued in the recently started Work Programme. Primark did not comment. In an interview a woman who was given a placement in Primark for six months, under the previous government’s welfare programme, 11 says her work was the same as that of other paid staff and that she was not given a job at the end of it. She also says she was told her benefits would be stopped if she did not attend. Campaigners argue that such work placements provide companies with free labour, undercut existing jobs and that people are “bullied” into them. A spokesperson for the Boycott workfare campaign said: “These placements are not designed to help people into full-time paid work but they serve to increase organisations’ profits. They provide a constant stream of free labour and suppress wages by replacing paid workers with unpaid workers. People are coerced, bullied and sanctioned into taking the placements. Placements in the public sector and charities are no better and are making volunteering compulsory. This is taking away the right of a person to sell their own labour and their free will to choose who they volunteer their time for.” (ref: 34) Supply Chain Management Worst ECRA rating for supply chain management (January 2013) In January 2013 a questionnaire was sent to Associated British Foods (ABF) asking for its supply chain policy. Ethical Consumer received no reply. A search was made of ABF website, www.abf. co.uk, for the company’s supply chain policy. Supply chain policy (poor) ABF website included a section on responsibility on people and suppliers. However there was no information relating to the International Labour Organisation (ILO) core conventions apart from a statement which said that managers must take account of the core ILO labour conventions and strive to observe the UN Universal Declaration of Human Rights, by respecting the dignity and human rights of its employees. There was no statement which stated this applied to the entire supply chain. A search was made for ABF’s supplier code of conduct but no document could be found. Stakeholder engagement (poor) ABF website included a section on suppliers, which included improving supply chains. However the information related soley to Primark and Twinnings which both had stakeholder engagement. There was no information on stakeholder engagement for ABF subsidaries, other than Primark who was involved with the Ethical Trading Initiative (ETI) and Twinning who was involved with Ethical Tea Partnership (ETP). Auditing and reporting (poor) The website contained no information on auditing and reporting of the company’s supply chains. Difficult issues (poor) ABF website contained no information on audit fraud, illegal freedom of association, outworkers or payment of a living wage. However the company was a signatory to the Prompt Payment Code which commited the company to paying its bills on time, but stated that group companies were responsible for negotiating payment terms with their own suppliers. Ethical Consumer would expect a company of the size of ABF and range of industries it is involved in to at least have a supply chain policy which covered its entire business. Due to the lack of policies the company received Ethical Consumer’s worst rating for supply chain management. (ref: 35) 12 Middle ECRA rating for supply chain management (October 2013) In October 2013 a questionnaire was sent to Twinings asking for its supply chain policy. Ethical Consumer received no reply. A search was made of Twining website, www.twining.co.uk, for the company’s supply chain policy. The company’s code of conduct was downloaded. Supply chain policy (reasonable) Twinings Ovaltine code of conduct was downloaded from the company’s website. It listed adeqaute provisions for freedom of association, child labour, forced labour, working hours and employment free from discrimination. However there was no clause to pay living wage. The code of conduct did not include a provision that it applied to the entire breadth of the supply chain. It stated that it set out to be the core principles that suppliers and production sites should be prepared to meet to ensure products were made in good working conditions. Overall Twinings was considered to have a reasonable supply chain policy. Stakeholder engagement (rudimentary) Twinings was a member of the Ethical Tea Partnership (ETP) - a not-for-profit organisation that monitors social and environmental conditions on tea estates in all major tea producing regions. The company brought teas which were certified by either the Fairtrade Foundation or Rainforest Alliance. There was no mention of an independent compliants process for employees to feedback on working conditions. Twinnings was considered to have rudimentary stakeholder engagement. Auditing and reporting (poor) A search of the Twinnings website found no commitment from the company to audit its whole supply chain, nor was there any schedule of audits. There was no informaiton on audits already carried out. Twinings stated that its monitoring and improvement programme was designed to monitor conformance with its Code of Conduct and to address any issues that may be identified. Its website did state that where issues within its supply chains were found, it continued to engage with suppliers as long as they were committed to make the required corrective action within an agreed period and that it would provide support to suppliers to facilitate improvement. There was no mention of who paid for the cost of audits. The company was also a member of the Supplier Ethical Data Exchange (Sedex), a labour standards sharing database which helps brands to track and analyse ethical audit data from suppliers. Twinings was considered to have a poor auditing and reporting. Difficult issues (rudimentary) Twinings stated on its website that it ran a global internal Ethical Sourcing Training on ethical trade issues and responsible purchasing. This training was compulsory for everyone involved in the procurements of goods and ingredients. There was no mention of payment of living wage, audit fraud or illegal freedom of association. Twinings was considered to have a rudimentary approach to difficult issues. (ref: 36) Politics Genetic Engineering GM policy (November 2013) Ethical Consumer searched Associated British Food’s website for a policy on genetically modified organisms. An undated Policy on Genetically Modified (GM) Ingredients was downloaded. The company recognised the differing views on GMOs within different countries and stated it strove to meet consumer expectations as they varied, country by country, as well as complying with local regulations on the use and labelling of GM ingredients. It stated that the majority of the food products sold to consumers in Europe, Australia and New Zealand did not contain GM ingredients. In a handful of the thousands of products it sold, GM oils were present in the wider supply chain, but the company had not been able to establish for certain that the oils it sourced were non-GM. In regard to GM crops for animal feed, ABF stated that as GM crops had been cleared by UK and EU regulatory bodies as safe for both animal and human consumption, these formed part of the company’s offerings. It also sourced assured non-GM crops where demanded by consumers. The company’s enzymes business used GM microorganisms in the manufacturing process, but no GM material was said to be present in the final product. The company therefore received negative marks for for use of GM ingredients in animal feed and in human grade food prdoucts. It also received a mark in animal rights for supplying animal feed. (ref: 37) (See also ‘No cotton sourcing policy’ in Pollution & Toxics above.) Political Activities Member of “independent” food information charity (22 March 2010) An article on the Spin Watch website, spinwatch.org.uk, dated 22 March 2010 and credited to the British Medical Journal, outlined criticisms made against the British Nutrition Foundation, of which British Sugar (a subsidairy of Associated British Foods) was said to be a member. In the article a representative of the International Association for the Study of Obesity was quoted as saying that the Foundation “did a big piece of work for the Food Standards Agency reviewing ‘influences on consumer food choices’ which conveniently left out any review of the influence of marketing and advertising techniques”. A representative of the Campaign Against Trans Fats in Food commented on two documents published by the Foundation on his area of expertise “The first is a briefing sheet and is very balanced...The other is a submission to the Scottish parliament on a bill to limit trans fats, and essentially it says to do nothing”, which coincides with the industry view, according to the representative. The Foundation was said to be open about its involvment in lobbying, stating that it aimed to “help shape and support policy”. The article stated that “many of the Foundation’s staff move between the organisation and the food industry” and that food companies often direct people to the Foundations work, claiming that it is an independent source of information. The article detailed the involvement with the Foundation of several other large, named, food companies. (ref: 38) Charity Commission ruling for political donations (April 2010) According to an article on the website Civil Society, www. civilsociety.co.uk, published in April 2010, the Charity Commission had ruled against trustees of the Garfield Weston Foundation (GWF) following an investigation regarding political donations by Wittington Investments Limited (WIL), a company 79.2% owned by the Foundation. It was said to have made donations to the Conservative Party totalling £800,000 between 1993 and 1999 and another of £100,000 in 2004. Between 2001 and 2007 it was said to have also made five and six-figure donations to the European Foundation, the Centre for Policy Studies and the Labour Euro-Safeguards Campaign, all of which were claimed to have political links. The Commission was said to have found that shareholders of the GWF, and thus the charity, had not been consulted on the donations “due to an oversight”. According to the article, the Commission found that “prior to 2006 the trustees of the charity who were also directors of WIL had breached their duties by failing to raise the issue with their fellow trustees”. In 2006 the trustees were said to have passed a resolution allowing WIL to make political donations without the charity’s consideration. The Commission was said to have found this to be in breach of their duties. (ref: 39) Anti-Social Finance Tax avoidance in Zambia (February 2013) It was reported in February 2013 that Associated British Foods, one of Britain’s biggest multinationals, was avoiding paying millions of pounds of tax in Zambia. New research from campaign group ActionAid released showed that a subsidiary of ABF contributed virtually no corporation tax to the state’s exchequer between 2007 and 2012, and none at all for two of those years. The firm, Zambia Sugar, posted record pre-tax profits and its huge plantation was increasing its capacity to produce more sugar for markets in Europe and Africa. Yet it paid less than 0.5% of its $123m pre-tax profits in corporation tax between 2007 and 2012. According to an article in the Guardian newspaper the company benefited from generous capital allowance and tax-relief schemes in Zambia, but the investigation also found that it funneled around a third of its pre-tax profits to sister companies in tax havens, including Ireland, Mauritius and the Netherlands. Tax treaties between Zambia and some of those countries meant the state’s revenue authorities were unable to charge their normal tax on money leaving their shores. ActionAid estimated that the tax haven transactions of this one British headquartered multinational deprived Zambia of a sum 14 times larger than the UK aid provided to the country to combat hunger and food insecurity. Chris Jordan, a tax specialist at ActionAid and co-author of the report, said: “This is a really shocking case where the Associated British Foods group has gone to great lengths to ensure it pays virtually no corporation tax in a very poor country. Tax avoidance is not victimless financial engineering. In Zambia 45% of children are malnourished and two-thirds of the population live on less than $2 a day.” (ref: 40) Worst ECRA rating for likely use of tax avoidance strategies (November 2013) In November 2013 Ethical Consumer viewed the Wittington Investments Ltd family tree on the corporate website Hoovers. com. This listed a number of subsidiaries Ethical Consumer to be considered at high risk of being used for tax avoidance purposes due to the company type and the fact that they were located in jurisdictions considered by Ethical Consumer to be tax havens.. These included three holding companies in Luxembourg, investment companies in Luxembourg and Jersey and several business service subsidairies in Jersey and Guernsey. Wittington Investments receieved Ethical Consumer’s worst rating for likely use of tax avoidance strategies due to the fact it had two or more high risk subsidaries based in tax havens. (ref: 18) Excessive directors’ pay (November 2013) Associated British Food’s 2013 Annual Report was downloaded from the company’s website, www.abf.co.uk. The reported stated that executive director George Weston received a total of £2,181,000 in remuneration in 2013, and John Bason £1,441,000 13 in 2013. Ethical Consumer considered remuneration above one million pounds to be excessive. (ref: 32) Product sustainability (+ve) Organic Product (+ve) Fairtrade and Organic certified (November 2013) According to Twining’s website, www.shop.twinings.co.uk, viewed by Ethical Consumer in November 2013, Twinings produced a Fairtrade and Organic certified tea, - Fairtrade Breakfast Tea. (ref: 41) Fairtrade Product (+ve) (See also ‘Fairtrade and Organic certified’ in Organic Product (+ve) above.) Lyons tea [S] Owned by Unilever Unilever, Unilever House, 100 Victoria Embankment, London, EC4Y 0DY, United Kingdom Unilever is owned by Unilever PLC (50%) Unilever PLC, Unilever House, 100 Victoria Embankment, London, EC4Y 0DY, UK Unilever is also owned by Unilever N.V. (50%) owned by Stichting Administratiekantoor Unilever N.V. (50%) Stichting Administratiekantoor Unilever N.V., Claude Debussylaan 24, Amsterdam, 1082 MD, The Netherlands Unilever PLC also owns PG Tips tea [S] Environment Environmental Reporting Best ECRA rating for environmental report (2013) The Unilever Sustainable Living Plan 2012 was downloaded from the company’s website www.unilever.com in November 2013. The report discussed the following of the company’s environmental impacts: greenhouse gases, water, waste, sustainable sourcing of raw materials. The company had set targets to train small holder farmers in sustainable practices and had set targets for each raw material it sourced such as sugar or tea. The report contained several quantified targets for 2020 including to source 100% of agricultural raw materials sustainably by 2020. Selected performance data was independently assured by PricewaterhouseCoopers. Unilever received Ethical Consumer’s best rating for environmental reporting. (ref: 34) Climate Change Rated “fair” by Oxfams Behind the Brands scorecard (September 2013) In September 2013 Ethical Consumer viewed the most recent “Behind the brand” scorecard produced by Oxfam as part of its GROW campaign which sought to evaluate the world’s top 10 most powerful food and beverage companies. The campaign aimed to challenge the companies to begin a “race to the top” to improve their social and environmental performance. Unilever was ranked 2nd out of 10 companies in the scorecard. The company was rated in seven areas and marked out of ten for each area. According to the report Unilever scored: 3/10 for its land policies - Unilever needed to explicitly commit to addressing land disputes within its supply chain. 4/10 for policies on women - Unilever needed to understand 14 where women were most vulnerable within its supply chain. 7/10 for policies on farmers: Unilever needed to treat farmers more fairly. 7/10 for policies regarding workers: Unilever needed to ensure suppliers were implementing key labour rights. 6/10 for policies on climate change: Unilver needed to help farmers respond to climate change. 6/10 for transparency: Unilever needed to be more transparent about its suppliers. 6/10 on water: Unilever needed to set a target for reduction of water use through its supply chain. Due to the fact Unilever had not received best in any of the categories it lost marks in Ethical Consumer’s climate change, human rights and workers rights categories. (ref: 17) Pollution & Toxics Fined for Polluting California Air With Deodorant Spray (February 2010) According to an article posted on the Environmental News Service website, www.ens.newswire.com, a fragrant personal care spray, sold by Conopco (a subsidairy of Unilever) and designed to make men appear to be free of unpleasant body odour, polluted California air to the degree that the state fined the company more than $1 million. The California Air Resources Board penalised the company $1.3 million for illegal consumer sales of AXE Deodorant Bodyspray for Men. An Air Resources Board spokesman said that the deodorant spray contaminated California air with the volatile organic compounds used as a propellant and went on to say deodorant sprays sold in California had a very small specific level of volatile organic compounds (VOCS) that they were permitted to emit and this product exceeded that level. Between 2006 and 2008, Conopco, sold, supplied and offered for sale in California more than 2.8 million units of deodorant body spray that failed to meet the state’s clean air standards for aerosol deodorants. According to the Air Resources Board Enforcement Chief James Ryden, “Consumer products, because of their pervasive use, contribute a growing portion of VOC emissions throughout California. Therefore, it’s important that every can and bottle of product be compliant with ARB’s standards.” The violations resulted in what the Board called “significant excess emissions” from volatile organic compounds which contribute to ground-level ozone, or smog. Exposure to ozone can cause lung inflammation, impaired breathing, coughing, chest tightness, shortness of breath and worsening of asthma symptoms. Over 90 percent of Californians were said to still breathe unhealthy air at some time during the year. (ref: 35) Shares in Vedanta (2009) The Ecologist published an article on its website, www.ecologist. org, on 19 June 2009 in which it listed several UK companies which owned shares in Vedanta Resources plc. Vedanta was behind the controversial mine in India’s Orissa state which was situated on a mountain sacred to local people. The company was given the goahead to begin mining for bauxite in May 2009. Campaign groups had warned that the 600-hectare mine would result in ecological degradation that would threaten the livelihoods of tribal people. They said that several villages had been razed to make way for the construction of a refinery, with up to 100 indigenous families evicted from their land and relocated to ‘rehabilitation colonies’ where locals claimed they felt as though they were living ‘in a jail’ with little access to land for farming. A nearby bauxite refinery which was already in existence had been blamed for causing health problems, damaging crops and killing livestock. Unilever Pension Fund was listed in the Ecologist as having shares in Vedanta. (ref: 36) Products contain triclosan (July 2012) According to the ‘What’s in our products’ section of the www. unilever.com website viewed in July 2012, Mentadent P and Mentadent Sensitive toothpastes both contained triclosan. Several studies have shown that triclosan disrupts the thyroid hormone in frogs and rats, while others have shown that triclosan alters the sex hormones of laboratory animals. Others studies have shown that triclosan can cause some bacteria to become resistant to antibiotics. (ref: 37) Habitats & Resources (See also ‘Shares in Vedanta’ in Pollution & Toxics above.) Animals Animal Testing Worst ECRA rating for animal testing policy (November 2013) Unilever’s website, www.unilever.com, was viewed in November 2013 by Ethical Consumer for its animal testing policy. We found a statement from Unilever: “Unilever is committed to the elimination of animal testing. We are equally committed to consumer health and safety, and to the safety of our workforce and the environment. We do not test finished products on animals unless demanded by the regulatory authorities in the few countries where this is the law. In such cases, we try to convince the local authorities to change the law. Where some testing of ingredients is required by law or currently unavoidable, we aim to minimise the number of animals used.” Due to its use of animal testing and the lack of clarity about when it was used, for example for medical or cosmetic purposes, the company received Ethical Consumer’s worst rating in this category. (ref: 37) Involved in animal testing not required by law (November 2013) According to the PETA website viewed in November 2013, Unilever was listed in a pdf called ‘Companies that test on animals’ produced by People for the Ethical Treatment of Animals and updated 11/11/13. The companies were on the list because they have not eliminated tests on animals for their entire line of cosmetics and household products. (ref: 38) Animal testing of food for health benefits (June 2013) The BUAV released findings in June 2013 of research showing cruel and unnecessary animal tests carried out by some of the world’s leading food giants, Yakult, Danone, Nestlé and Unilever. Animal experiments have been carried out in an attempt to identify the ‘health benefits’ of certain foods to feed the growing infatuation with ‘super foods’. The animals subjected to the experiments uncovered included mice, rats, rabbits and pigs. The research is recent, having been published in the past two years. Unilever was named by the BUAV for experiments involving Hoodia gordonii, a spiny African shrub (which is already used as a weight management supplement for the treatment of obesity), rabbits and mice were subjected to a reproductive toxicity test. Pregnant rabbits and mice were force fed extracts of the plant throughout their pregnancy for 25 days. The day before the animals were due to give birth, they and their unborn foetuses were killed and examined. Unilever was also named in an experiment in which piglets were given an extract of Lipton’s tea to see if it could counter diarrhoea caused by the Ecoli stomach bug. Eight of the monthold animals died, with severe diarrhoea to blame in at least seven of the cases. (ref: 39) Factory farming Sale of intensively farmed meat (2013) The US website of Unilever brand Bertolli, www.bertolli.com, listed several frozen meals on sale when viewed in November 2013. Some of these contained meat, and this was not stated to be free range. Unilever UK also owns Peperoni, a spicy pork salami and Bovril beef and chicken extracts plus Knorr stocks. None of these were listed as containing free range or organic meat. (ref: 40) Use of non free range eggs (2012) According to its Sustainable Living Plan 2012, Unilever stated “We aim to move to 100% cage-free eggs for all our products, where allowed by local legislation. In Western Europe our Hellmann’s, Amora and Calvé brands have been 100% cage-free since 2009 and by the end of 2011, 99% of all eggs used in Ben & Jerry’s ice cream mix worldwide were cage-free. Around one-third of our mayonnaise portfolio in North America becoming cage-free by end 2012.” This suggested that not all its brands were cage free in Western Europe, not to mention all its products outside of Western Europe including non-mayonnaise products in North America. (ref: 34) Use of battery farmed eggs (2011) According to a press release by the Humane Society of the United States, dated 23rd August 2006, a campaign had been launched to ask Ben & Jerry’s to stop using eggs sourced from battery chicken farms in its ice-cream. The company was said to have given assurances over the space of a year that it would switch to free range eggs, but had failed to do so. In September 2011 the parent company’s website, www.unilever. com, was searched and the following information on their eggs sourcing policy was found: “All Ben & Jerry’s ice cream sold in Europe has used only cage-free eggs since 2004, and globally, 88.3% of all eggs used in Ben & Jerry’s production in 2009 were cage-free. In the US in 2010, all Ben & Jerry’s ice cream sold in pint containers was made with certified cage-free eggs.” However, this left some areas of the company’s business which still used eggs from caged hens. (ref: 41) Animal Rights Product containing slaughterhouse by-products (2013) An Ethical Consumer shop survey, conducted on the 11th November 2013, found that the product Flora Lighter than Light, contained pork gelatine, a slaughterhouse by-product. (ref: 42) (See also ‘Sale of intensively farmed meat’ in Factory farming above.) People Human Rights Human rights abuses by palm oil supplier (23 August 2011) On 23rd August 2011 it was reported on the Rainforest Rescue website, www.rainforest-rescue.org, that the small village of Sungai Beruang on the Indonesian island of Sumatra had been stormed by 700 armed soldiers from the notorious special forces unit Brimob, and the Wilmar Group’s security forces. Wilmar International was reported to be one of the world’s biggest palm oil companies and one of the major suppliers to Unilever, one of the world’s biggest palm oil processors, which used palm oil it in almost all of it’s products. The raid on Sungai Beruang was reported to result in hundreds of people fleeing “to escape the guns and bulldozers” and much of the village being destroyed. 40 people from the ethnic group of the Suku Anak Dalam, which had lived in the area for generations, were reported to be missing. Rainforest Rescue was calling on supporters to contact Unilever and request that they reconsider their collaboration with Wilmar 15 and replace the palm oil in its products with native fats. (ref: 43) (See also ‘Rated “fair” by Oxfams Behind the Brands scorecard’ in Climate Change above.) (See also ‘Shares in Vedanta’ in Pollution & Toxics above.) Workers’ Rights Workers rights issues at factory in Vietnam (January 2013) A report by Oxfam in January 2013 revealed evidence of poor labour practices in Unilever’s operations in Vietnam between 2011 and 2012. The in-depth review by Oxfam of one of Unilever’s Vietnam Factories showed that: • Wages were insufficient to make savings or support dependants, with instances of workers unable to eat adequate diets or afford to keep children in school. • Suppliers and managers unclear about Unilever’s codes of conduct, in some cases only accessible in English. • Workers were too scared to voice grievances or engage in freedom of association. • Factory workers employed by a third party were on much poorer terms and conditions. • Suppliers with employees working illegal overtime hours. Oxfam researchers were given access to the factory at Cu Chi, near Ho Chi Minh city, where 700 workers were directly employed by Unilever and 800 more were employed by Thang Loi, a third party labour provider. Managers and workers were interviewed on site and off site; 48 suppliers were also interviewed, with three selected for in-depth research. The results, published with the approval of Unilever, showed the company fell short of the standards it set for itself. Although the study found that wages paid by Unilever were in excess of the national minimum wage (approximately £45 per month in 2011) and the international poverty line of $2 (£1.20) per day, wages still did not meet the basic needs of employees and their families. The minimum wage itself, said the report, “lags behind a rapidly-rising cost of living ... meeting only 40% to 46% of workers’ minimum expenses per month.” Of workers in the Cu Chi factory, 80% said they needed another source of income to feed their families. One worker recounted having to take two of her three children out of school to work as a consequence of inadequate pay. Any such labour issues could be dealt with by a grievance hotline or the trade union. However, neither were used nor trusted. There was only one state-run trade union in Vietnam, and it was dominated by senior managers. Similarly, the workers feared that the grievance hotline would simply go straight to the management and put their job at risk. “We dare not raise our voice through the union leaders because they are paid by the company, they are the company’s people,” said one worker. Conditions for those employed temporarily, by a third party, or by suppliers, were even worse. Globally, the number of people directly employed by Unilever decreased by nearly a half (45%) from 295,000 employees to 164,000 between 2000 and 2009. However, the report states: “The work of 131,000 people did not disappear. According to Unilever, in 2009 this work was being done instead by 86,000 people that were outsourced and/or under temporary contracts.” In the Cu Chi factory, 748 of the 1,539 workers (53%) were employed by a third party, Thang Loi – mostly migrants living in rented accommodation, paid just above minimum wage (only with cash benefits and overtime did this rise above the local average urban income). 16 Among suppliers outside the factory, 20 of the 48 interviewed said Unilever’s supplier code (which required at a bare minimum an adherence to local laws) had never been mentioned. At one supplier, employees worked four hours’ overtime a day, six days a week, for 10 months: well in excess of a legal national limit of 200 hours a year. Another said that offering excessive overtime gave it a competitive advantage. Unilever said it was disappointed by the outcome of the Oxfam report and the problems stemmed from the assumption that regional operations would follow its global CSR standards. It stated that it would work with its factory in Vietnam to change the way it works. However, it was pointed out that Vietnam was just one case study and that the company had a presence in over 100 countries, directly employing 171,000 employees. Nearly 55% of its business was in emerging markets. Unilever stated that it would welcome Oxfam back to the factory in two years time to assess improvements made. (ref: 44) Child labour likely in vanilla supply chain (May 2011) In May 2011 Dutch sustainable development NGO SOMO published an overview of Unilever’s controversial business practices that occurred in 2010. It focussed on Unilever’s use of vanilla from Madagascar in its ice cream. Vanilla production is plagued by child labour and unsustainable farm gate prices. Two thirds of EU vanilla imports come from Madagascar. There were 80,000 smallholder, family-run vanilla farms in Madagascar. In 2008, growers were getting 6.6% of the export price. In 2010 it was reported that growers were earning a dollar a day. 97,000 children aged 5-17 were economically active in Sava, a region of Madagascar responsible for the vast majority of vanilla production. On the subject of child labour, Unilever responded by saying that it was satisfied that its suppliers were not sourcing from producers that resort to child labour. It made no comment on low farm income despite the fact that it sourced 8% of Madagascar’s vanilla. Low farm income was related to child labour because vanilla prices had plummeted, so growers were forced to rely on their children for unpaid work in the fields. However, the report stated that the ethical standards of Unilever’s (first tier) suppliers were not effective because they could monitor the work of farmers further down the chain. 6,000 individual farmers might be indirectly supplying Unilever. SOMO concludes that Unilever was not taking enough responsibility for addressing both these issues, despite Unilever’s awareness of the problems in its vanilla supply chain and its influence as a major client. It was noted that it had committed too sourcing Fairtrade vanilla for the minority share of its ice cream (Ben & Jerry’s) by 2013 whilst failing to address responsible sourcing for the majority of its ice cream. (ref: 45) Sexual Harassment at Kericho tea plantation (August 2012) In February 2012 the School of International and Public Affairs, Columbia University, published a report entitled “Allegations of sexual harassment and abuse in Unilever’s Kericho plantation, Kenya: A case study of due diligence and certification processes”. Unilever was criticized for not showing due diligence in its response to allegations of sexual harassment and abuse of female workers by their male supervisors at its Kericho tea plantation in Kenya. The report claimed that “sexual harassment and coercive sex [are] absolutely standard for all women under forty”. The paper concludes that “on many dimensions the company took a defensive rather than proactive approach to the allegations, thereby falling short of its own commitments to due diligence.” The report also criticized Unilever for forcing female employees to take pregnancy tests, which Ethical Consumer considered to be a discriminatory practice. Difficult issues (poor) Unilever published a response to the study, dated 17 April 2012, written by Rachel Cowburn-Walden. This response argued that the claims of sexual harassment had not been proven. However, it also highlighted that Unilever had rolled out a human rights training programme and appointed a welfare manager at the Kericho plantation. (ref: 46) No discussion was found on Unilevers website about working towards payment of a living wage, homeworkers, and freedom of association or problems with audit fraud or training for buying agents on labour standards therefore the company received a poor rating in this category. Supply Chain Management Overall Unilever received Ethical Consumer’s worst rating for supply chain management. (ref: 47) Worst ECRA rating for supply chain management (October 2013) Unilever was sent a questionnaire in October 2013 requesting information on its supply chain management. No response was received. Ethical Consumer searched Unilever’s website, www. unilever.com, and found Unilever’s Supplier Code and set of guidelines. Supply chain policy (poor) The Supplier Code had adequate provisions for child and forced labour. It stated that freedom of association, hours and wages should in be accordance with local laws, it did not state an upper limit on hours work. Ethical Consumer considered these provisions inadequate. There was no statement defining the width and depth the code applied to within its supply chain and there was no provisions relating to employment being free from discrimination. Therefore Unilever was considered to have a poor supply chain policy. Stakeholder engagement (poor) A search of Unilever’s website found no evidence of its involvement in multi-stakeholder initiatives or NGOs / NFPs in working to improve workers rights within its supply chain. The company appeared to be members of several business-led initiatives working on improving workers rights within supply chains including the Global Social Compliance Programme (GSCP) and AIM-PROGRESS. There was a confidential ethics hotline but this appeared to be for reporting non-compliance with Business Code Principles. Due to the lack of stakeholder engagement the company received a poor rating. Auditing and reporting (poor) A search of Unilever’s website found there was no evidence of a schedule of audits for its whole supply chain or disclosure of results of any audits completed. There was no commitment to audit its whole supply chain. Its website stated “Based on our assessment of supplier risk, we may request further verification from suppliers in the form of self-assessments and audits to verify that their operational practices meet our Supplier Code requirements”. It continued by stating that if practices did not meet its requirements then suppliers would need to take action to achieve compliance. Unilever said it was a continuous process but said in cases of non-cooperation or final non-compliance, it would cease doing business with that supplier. It said that it engaged with other industry peers to “deploy a common approach to supplier assessments that is recognised across our industry...This facilitates a process where suppliers can confidentially share their audit reports on the principle that ‘an audit for one is an audit for all’. This reduces unnecessary duplication and complexity and accelerates the process of assessing suppliers”. There was no mention of costs. Unilever was considered to have a poor rating for auditing and reporting. Politics Genetic Engineering Pro GM policy statement (November 2013) In November 2013 Ethical Consumer searched the Unilever website for the company’s policy on the use of GM ingredients. The following position statement was found on its website; “We support the responsible use of biotechnology within the framework of effective regulatory control and provision of information about its use. The use of this technology to improve food crops can bring important benefits to mankind and individual applications should be judged on their merits. “We acknowledge that the public’s view of biotechnology, such as the use of GM ingredients in foods, is still evolving and that the debate and public acceptance is at different stages in different regions of the world. “Our companies are free to use ingredients derived from modified crops, which have been approved by the regulatory authorities and which meet our own standards for quality and acceptability. “The decision whether or not such ingredients will be used is made at local or regional level, taking into account public perception, national legislation, availability and costs of alternatives and attitudes of our customers, including the retail trade.” (ref: 40) Political Activities Member of WEF (July 2013) Unilever was listed as a strategic partner of the World Economic Forum, on its website www.weforum.org viewed by Ethical Consumer in July 2013. The World Economic Forum was a lobby group which campaigned for greater economic liberalisation and deregulation. ECRA defined the World Economic Forum as a corporate lobby group which lobbied for free trade at the expense of the environment, animal welfare, human rights or health protection. (ref: 48) Member of four lobby groups (2011) According to the Unilever website, www.unilever.com, viewed in 2011, the company was a member of the follwing lobby groups; the European Round Table of Industrialists (ERT), the International Chamber of Commerce (ICC), TransAtlantic Business Dialogue (TABD), the World Business Council for Sustainable Development (WBCSD) and the World Economic Forum (WEF). (ref: 40) Anti-Social Finance Worst ECRA rating for likely use of tax avoidance strategies (November 2013) In November 2013 Ethical Consumer viewed the Unilever family tree on the corporate website Hoovers.com. This listed a number of subsidiaries Ethical Consumer to be considered at high risk of being used for tax avoidance purposes due to the company type and the fact that they were located in jurisdictions considered by Ethical Consumer to be tax havens. These included a management, a holding and security brokers and dealers subsidiaries based in Switzerland plus an advertising company based in the Channel Islands. Based on this evidence Unilever was considered likely to be using tax avoidance strategies and received Ethical Consumer’s worst rating in this category. (ref: 33) 17 Excessive directors’ pay (2012) According to Unilever’s 2012 Annual Report, in 2012 the CEO was paid £6,030,000 and the CFO was paid £3,878,000. Ethical Consumer regarded payments of over £1 million as excessive. (ref: 49) Criticised by ActionAid for having subsidiaries in tax havens (October 2011) ActionAid published a FTSE 100 Tax Haven Tracker in October 2011 which tracked how many of the subsidiaries of the FTSE 100 companies were in tax havens. It uncovered that Unilever had 696 subsidiaries, 34% of which were in developing countries and 26% of which were in tax havens. According to ActionAid corporate tax avoidance, one of the main reasons companies use tax havens, was having a massive impact on rich and poor countries alike. Developing countries, it said currently lose three times more to tax havens than they receive in aid each year. Chris Jordan, ActionAid’s tax justice expert said: “ActionAid’s research showing the use of tax havens by Britain’s biggest companies raises serious questions they need to answer. Tax havens have a damaging impact on the UK exchequer, the stability of the international financial system, and vitally on the ability of developing countries to raise tax revenues which would lift them out of poverty and make them less dependent on aid.” The use of tax havens facilitates tax avoidance and evasion, which undermines the revenue bases of both developing and developed countries. Additional revenues are urgently needed both to invest in the fight against poverty and to tackle the deficits incurred during the financial crisis in rich countries. Chris Jordan continued: “When multinationals use tax havens to avoid paying their fair share, ordinary people in both poor and rich countries are left to pick up the bill. Spending on doctors, nurses and other essential services gets cut for those who need it most. Tax havens might provide the lure of financial secrecy and low tax rates for big companies, but at a time when all countries are desperate for revenues, the UK government can’t afford to turn a blind eye.” ActionAid was calling on the government to urgently rethink its current proposals to relax UK anti tax haven rules. The Treasury itself estimated these changes would result in an £840 million tax break for multinational companies that used tax havens. With both developing and developed countries bearing the brunt of debilitating losses, ActionAid said the UK must ensure the G20 takes the decisive action it promised on tax havens at the London summit in 2009. (ref: 50) certified organic by the Soil Association and the USDA. As the company had a turnover of less than £8m and was providing an environmental alternative it received Ethical Consumer’s best rating for environmental reporting. (ref: 51) People Supply Chain Management Best ECRA rating for supply chain management (November 2013) In November 2013 a questionnaire was sent to Pukka Herbs asking for its supply chain policy. Ethical Consumer received no reply. A search was made of Pukka Herbs website, www. pukkaherbs.com, for the company’s supply chain policy. No supply chain policy was found. The company sold products ranging from skincare creams to tea. Most of the products had been certified organic by the Soil Association, it also sold some Fairtrade certified teas. The Soil Association certification scheme included some provisions for workers rights. Pukka Herbs received Ethical Consumer’s best rating for supply chain policy due to the fact it had an effective if not explicit practice and a turnover of less than £8m. (ref: 51) Politics Company Ethos (+ve) All organic products (November 2013) In November 2013, Ethical Consumer viewed Pukka Herbs website, www.pukkaherbs.co.uk, which stated that “all our herbs and products are certified organic by the Soil Association and the USDA”. (ref: 51) Product sustainability (+ve) Organic Product (+ve) Organic and Fairtrade (November 2013) Ethical Consumer viewed Pukka herbs website in November 2013 and found that it sold teas certified by the Soil Association and Fairtrade Foundation - black teas, green teas, chai and Morning Time. (ref: 51) Fairtrade Product (+ve) (See also ‘Organic and Fairtrade’ in Organic Product (+ve) above.) Punjana tea (including loose) Owned by Punjana Ltd Product sustainability (+ve) Environment Other Sustainability Features (+ve) Environmental Reporting Rainforest Alliance (November 2013) According to the Unilever website viewed in November 2013, its Lyons tea was all to be Rainforest certified by the end of 2012. (ref: 47) Worst ECRA rating for environmental reporting (November 2013) In November 2013 a questionnaire was sent to Punjana Ltd asking for its environmental report. Ethical Consumer received no reply. A search was made of Punjana Ltd website, www.punjana. com, for the company’s environmental report. No environmental report was found. Punjana Ltd received Ethical Consumer’s worst rating for environmental reporting due to the fact it had a turnover of over £8 million and had no environmental report or information available on its website. (ref: 52) Pukka Herbs teas [O,F] Owned by Pukka Herbs Environment Environmental Reporting Best ECRA rating for environmental reporting (November 2013) In November 2013 a questionnaire was sent to Pukka Herbs asking for its environmental report. Ethical Consumer received no reply. A search was made of Pukka Herbs website, www. pukkaherbs.com, for the company’s environmental report. The company’s website stated that all of its herbs and porducts were 18 People Supply Chain Management Worst ECRA rating for supply chain management (November 2013) In November 2013 a questionnaire was sent to Punjana Ltd asking for its supply chain policy. Ethical Consumer received no reply. A search was made of Punjana’s website, www.punjana. com, for the company’s supply chain policy. A statement was found which stated “As always, great care is taken to source these teas and herbs from the finest producers in the world, and from growers who share our ideals in treating workers fairly, and giving regard to proper wages, healthcare and education”. There was also a paged called “Ethical Sourcing” which explained that health care, education and housing was provided on its estates. It also stated that its tea pickers were “paid more for their tea leaves than most other leading tea brands”. As a company with a turnover of more than £8million Ethical Consumer expected Punjana Ltd to have a more rigorous supply chain policy and there received a worst rating in this category. (ref: 52) Steenbergs organic and FT tea [F,O] Owned by Steenbergs Organic Steenbergs Organic, Steenbergs Limited, 6 Hallikeld Close, Barker Business Park, Melmerby, Ripon, HG4 5GZ, United Kingdom Environment Environmental Reporting Best ECRA rating for Environmental Reporting (November 2013) In November 2013 a questionnaire was sent to Steenbergs Organic asking for its environmental report. Ethical Consumer received no reply. A search was made of Steenbergs Organic website, www.steenbergsorganic.net, for the company’s environmental report. An environmental policy was found which included four aims: 1. To strive for zero environmental impact from our business now 2. To be organic in all we do 3. To think about the environmental impact of the ways in which we work, then to strive for the best practical environmental option 4. Good packaging The company also had information on sourcing, transport & travel, packaging & waste, energy & IT, building, and carbon costs. Steenbergs demonstrated excellent understanding of its main environmental impacts. It stated: “Our environmental principles are deeply held, so the factory incorporates many eco-features, including low water usage toilets, 100% green energy, solar tubes, natural linoleum, carbon neutral carpet tiles and phone services from an ethical phone co-operative. Steenbergs offsets its excess carbon footprint, including all transport in, staff travel (to and from work) and transport outwards through Climatecare. We believe that we are one of the only UK food businesses that already has a zero carbon footprint, and we have been so since 2006. There’s still more to be done, but we’re working on this - more recycling, better packaging and solar heating are all being addressed.” Due to the fact the company had a turnover of less than £8 million and was providing an environmental alternative it received Ethical Consumer’s best rating for environmental reporting. (ref: 53) Animals Animal Rights Sells pet food (November 2013) In November 2013 Ethical Consumer viewed Steenbergs website, www.steenbergs.co.uk, and found that the company sold organic pet food. While organic pet food addressed factory farming issues, it was still a product containing animal which Ethical Consumer considered to be an animal rights issues. The company therefore lost a whole mark in this category. (ref: 54) People Supply Chain Management Best ECRA rating for Supply Chain Management (November 2013) In November 2013 a questionnaire was sent to Steenbergs Organic asking for its supply chain policy. Ethical Consumer received no reply. A search was made of Steenbergs Organic two websites, www.steenbergsorganic.net and www.steenbergs. co.uk, for the company’s supply chain policy. An ethical policy was located which included adequate clauses on prohibiting forced labour, freedom of association, and employment free from discrimination. The clause on child labour was considered inadequate due to the fact “child” was not defined in accordance with International Labour Organisation’s (ILO) definition. The clauses on working hours and living wages were also considered inadequate due to the fact they were only required to meet local or national laws. However since its establishment in 2003 the company was registered with FLO-Cert GmbH and The Fairtrade Foundation to trade in and sell Fairtrade tea products, it was also one of the few businesses to be registered to trade in and sell Fairtrade spices and herbs. According to its website over 80% of its raw material purchased were organic and much of it Fairtrade as well. Due to the fact the company was considered to be a small company with a turnover of less than £8million and had an effective if not explicit policy it received Ethical Consumer’s best rating for supply chain management. (ref: 53) Product sustainability (+ve) Organic Product (+ve) Sustainability features (November 2013) In November 2013 Ethical Consumer viewed Steenbergs website, www.steenbergs.co.uk, and found that the company sold Fairtrade and Organic tea - green tea, Darjeeling, Assam, Earl Grey, Peace Tea. (ref: 54) Fairtrade Product (+ve) (See also ‘Sustainability features’ in Organic Product (+ve) above.) Traidcraft tea [F] Owned by Traidcraft plc Traidcraft plc, Media Officer, Kingsway, Gateshead, Tyne and Wear, NE11 0NE, UK Traidcraft plc is owned by Traidcraft Foundation (51%) Environment Environmental Reporting Middle ECRA rating for environmental reporting (November 2013) In November 2013 Ethical Consumer viewed Traidcraft Plc’s Annual Impact and Performance Report 2013 which included a segment on environmental performance. It stated that Traidcraft’s “respects all people and the environment”, and promoting environmental responsibility had long been a dimension of its work. It stated that it recognised the challenges faced with development work and environmental impacts of its activites. The report included dated and quantified targets on carbon, airfrieght, gas / electricity usage, packaging, waste, sales materials, office paper, staff travel and climate change. The report also 19 included some discussions around each of the targets and stated how targets were being met. This was all seen as very positive by Ethical Consumer. However the report did not appear to have been independently verified which Ethical Consumer would expect for a company to receive a best rating. Traidcraft had a turnover of £13m which was above the level for which an exemption is applied in the environmental reporting category for companies engaged in providing social and environmental alternatives as Traidcraft is. Traidcraft was awarded Ethical Consumer’s middle rating for its environmental reporting. (ref: 73) Animals Animal Rights Sale of leather (November 2013) In November 2013 Ethical Consumer viewed Traidcrafts shop online and found that it sold some products made from leather. Ethical Consumer downloaded the company’s Purchasing Policy 2012 which stated: “Traidcraft believes in the desirability of good welfare practices in the production of raw materials of animal origin (e.g. leather, bone, hair, silk, honey). In partnership with suppliers, Traidcraft will seek to use materials from sources that achieve good practice in animal welfare. “ Whilst the desirability for good welfare practices was seen as positive, the fact that the company was engaged in the sale of slaughterhouse by-products such as leather was seen as an animal rights issue. (ref: 74) People Human Rights Fairtrade company operating in oppressive regimes (November 2013) In November 2013 Ethical Consumer viewed Traidcrafts Development Reveiw 2013. It stated that the company worked in Sri Lanka, Vietnam, India, Thailand and Bangladesh. Each country was on Ethical Consumer’s oppressive regimes list at the time of writing. However as the company only produced fair trade products it was considered to have a positive impact on communities and did not receive any marks against it. (ref: 74) Palm oil policy (February 2013) Traidcraft responded to an information request from Ethical Consumer for its palm oil policy in February 2013 with the following information: “Traidcraft understand and share the concerns regarding the use of palm oil in food products both from a health perspective and also from a wider environmental perspective . From the perspective of health - Historically, palm oil was introduced into many food products as an alternative to hydrogenated fats when this became a big health issue several years ago. It is a functional ingredient and it is not always possible to find an alternative. We are replacing or reducing palm oil in our products as far as we can. An example of this is the 2012 re-launch of Geobar where palm oil was replaced by sunflower oil. From the perspective of environmental concerns - We use certified sustainable palm oil in our products acknowledging that for small quantities and derivative palm oil products the purchase of Green Palm certificates is often the only option, being bound by the policies and constraints of our manufacturers. We also acknowledge that often the reputation of palm oil is unfairly tarnished by the actions of large multi nationals in the far east 20 and largely the reason why we are asked to explain our policy. Small holders in West Africa, for example, often grow, process and supply palm oil in a sustainable manner and we would prefer to focus on these supply chains, actively seeking to develop and switch to Fair Trade supply chains over time.” Ethical Consumer considered this a positive and well thought out position on palm oil and Traidcraft did not lose marks for the climate change, habitats and resources and human rights impacts associated with palm oil production as a result. (ref: 75) Supply Chain Management Best ECRA rating for supply chain management (November 2013) A search was made of the Traidcraft website, traidcraft.co.uk, in November 2013. As all the company’s products were Fairtrade certified, the company received Ethical Consumer’s best rating for supply chain management. (ref: 76) Politics Company Ethos (+ve) Fairtrade company (November 2013) A search was made of the Traidcraft website, traidcraft.co.uk, in November 2013. As all the company’s products were Fairtrade, the company received a positive mark in Ethical Consumer’s Company Ethos category. (ref: 76) Product sustainability (+ve) Fairtrade Product (+ve) Fairtrade certification (November 2013) In November 2013, Ethical Consumer viewed Traidcraft’s website which sold tea that was certified by the Fairtrade Foundation. (ref: 76) Yogi Tea green tea [O] Owned by Yogi Tea GmbH Yogi Tea GmbH, Burchardstraße 24, D-20059 Hamburg, Germany Yogi Tea GmbH is owned by Kit Holding BV owned by Siri Singh Sahib Corp owned by Sikh Dharma International Sikh Dharma International, 2545 Praire Road, Eugene, Oregon, 97402-970, USA Environment Environmental Reporting Worst ECRA rating for environmental reporting (November 2013) Yogi Tea’s website, www.yogiproducts.com, was searched by ECRA for an environmental policy in November 2013. The website stated that “YOGI TEA® was committed to providing the highest quality ingredients while also protecting the earth’s natural resources. The herbs and spices used in their teas were grown in controlled organic environments wherever possible. The website discussed the broader environmental benefits of organic farming. Yogi tea was packaged in 100% recycled paperboard and was shipped in cases made of 100% recycled cardboard. Yogi Tea printed all of its packaging with environmentally-friendly, vegetable-based inks. However, no further information regarding an environmental policy, the organisation’s key environmental impacts and future reduction targets could be found. Yogi Tea therefore received Ethical Consumer’s worst rating for environmental reporting. (ref: 77) People Jacksons of Piccadilly teas [F] Supply Chain Management See Jacksons of Piccadilly Limited above Worst ECRA rating for supply chain management (November 2013) Yogi Tea’s website, www.yogiproducts.com, was searched by ECRA for a supply chain management policy in November 2013. No information could be found. Yogi Tea therefore received Ethical Consumer’s worst rating for its supply chain management. (ref: 77) See Typhoo Tea Ltd above Arms & Military Supply See Typhoo Tea Ltd above Own US contract security firm (November 2013) According to an article on the www.sikhnn.org website, viewed by ECRA in November 2013, Akal Security was owned by Sikh Dharma International. According to Akal Security’s website, www.akalsecurity.com, Akal Security was one of the largest contract security companies in the United States and specialised in providing security for critical federal government facilities, state and local government agencies and military installations. Akal’s capabilities included the design, installation, and integration of electronic security, surveillance and access control systems. (ref: 78) Politics Company Ethos (+ve) All products are organic (November 2013) Yogi Tea’s website, www.yogiproducts.com, was viewed by ECRA in November 2013. It stated that all 70 of the company’s herbs and spices were 100% organically grown. (ref: 77) Product sustainability (+ve) Organic Product (+ve) Lift Instant Tea Melrose’s Tea PG Tips tea [S] See Unilever above Punjana tea [FT] See Punjana Ltd above Ridgways organic tea [O] See Typhoo Tea Ltd above Ridgways tea (F) See Typhoo Tea Ltd above Steenbergs organic tea [O] See Steenbergs Organic above Taylors of Harrogate Teas Organic (2013) According to the company website www.yogitea.eu, viewed by ECRA in November 2013, Yogi Teas were certified organic. (ref: 79) See Bettys & Taylors Group Ltd above Clipper Fairtrade tea [F] See Teapigs Ltd above Clipper organic tea [O] See Teapigs Ltd above Clipper tea See Teapigs Ltd above Dragonfly organic teas [O] See Punjana Ltd above Glengettie Tea See Punjana Ltd above Teapigs tea See Clipper Teas Ltd above Tetley Original tea [S] See Clipper Teas Ltd above Tetley tea See Clipper Teas Ltd above Thompson’s organic green tea [O] See Tea Times Holding Ltd above Thompson’s Tea See Typhoo Tea Ltd above Heath & Heather organic tea [O] See Typhoo Tea Ltd above Heath & Heather teas See Typhoo Tea Ltd above Twinings Fairtrade Breakfast tea [O,F] See Jacksons of Piccadilly Limited above Twinings organic tea [O] See Jacksons of Piccadilly Limited above 21 Twinings tea See Jacksons of Piccadilly Limited above Typhoo QT instant See Typhoo Tea Ltd above Typhoo tea [S] See Typhoo Tea Ltd above Yorkshire Tea See Bettys & Taylors Group Ltd above References 1 - Cafédirect Corporate Communications:Annual Report (2012) (1335096) 2 - Cafédirect Corporate Communications:http://www.cafedirect. co.uk (5 November 2013) (1335196) 3 - Cafédirect Corporate Communications:www.cafedirect.co.uk (8 January 2008) (518993) 4 - Clearspring Ltd Corporate Communications:www.clearspring. co.uk (5 November 2013) (1335225) 5 - Clipper Teas Ltd Corporate Communications:www.clipperteas.com (7 January 2008) (518897) 6 - Koninklijke Wessanen nv (AKA Royal Wessanen) Corporate Communications:www.wessanen.com (25 January 2013) (1328069) 7 - Clipper Teas Ltd Corporate Communications:http://www. clipper-teas.com (5 November 2013) (1335195) 8 - Tea Times Holding Ltd Corporate Communications:http:// www.dragonfly-teas.com (12 November 2013) (1335507) 9 - Hampstead Tea & Coffee Co Ltd Corporate Communications: http://www.hampsteadtea.com (12 November 2013) (1335496) 10 - Apeejay Surrendra Group Corporate Communications:www. apeejaygroup.com (13 November 2013) (1335610) 11 - Apeejay Surrendra Group Corporate Communications:http:// www.apeejaygroup.com (23 October 2013) (1335071) 12 - Hambleden Herbs Corporate Communications:www. hambledenherbs.com (30 October 2013) (1335179) 13 - Hampstead Tea & Coffee Co Ltd Corporate Communications:Hampstead representative (12 November 2013) (1335485) 14 - Higher Living Tea Corporate Communications:http:// higherlivingherbs.com (5 November 2013) (1335237) 15 - Jacksons of Piccadilly Limited Corporate Communications: http://www.jacksonsofpiccadilly.co.uk/ (13 November 2013) (1335593) 16 - Associated British Foods Plc Corporate Communications:2013 CSR Report (11 November 2013) (1335367) 17 - Oxfam International:Behind the Brands (September 2013) (1334775) 18 - EIRIS News Release:Corporate Ethics Overview (September 2010) (1327420) 19 - Primark Corporate Communications:www.primark.co.uk (16 July 2011) (558979) 20 - Heal & Son Ltd Corporate Communications:www.heals. co.uk (7 March 2011) (552411) 21 - Viva! 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Ethical Consumer received no reply. A search was made of Clearspring Ltd website, www. clearspring.co.uk, for the company’s environmental report. Under a section titled Food, Safety and Environmental Standards, it said that all of its foods met vegan standards, as certified by the Vegan Society. The company was also an affiliate member of IFOAM, the International Federation of Organic Agriculture Movements. The Clearspring goal was to get organic food back on the dining table and it sold a number of products certified organic. Due to the fact the company had a turnover of less than £8m and was providing an environmental alternative it received Ethical Consumer’s best rating for environmental reporting. (ref: 1) People Supply Chain Management Best ECRA rating for supply chain management (November 2013) In November 2013 a questionnaire was sent to Clearspring Ltd asking for its supply chain policy. Ethical Consumer received no reply. A search was made of Clearspring Ltd website, www. clearspring.co.uk, for the company’s supply chain policy. No supply chain policy was found. Clearspring sold Japanese and organic food products and was certified by the Soil Association. The Soil Association’s organic certfication included some provisions for workers. Given that Clearsping had a turnover of less than £8 million and had an effective if not explicit policy towards addressing workers rights issues within its supply chain it received Ethical Consumer’s best rating for supply chain management. (ref: 1) Clipper Fairtrade & organic tea [F,O] Owned by Clipper Teas Ltd Clipper Teas Ltd, Beaminster Business Park, Broadwindsor Road, Beaminster, Dorset, DT8 3PR, England Clipper Teas Ltd is owned by Koninklijke Wessanen nv (AKA Royal Wessanen) Koninklijke Wessanen nv (AKA Royal Wessanen), Communications Manager, Beneluxlaan 9, 3500 HS Utrecht, The Netherlands Clipper Teas Ltd is also owned by Delta Partners (28%) Koninklijke Wessanen nv (AKA Royal Wessanen) also owns Clipper organic herbal tea [O] Environment Environmental Reporting Worst ECRA rating for environmental reporting (November 2013) A written request by ECRA for the company’s environmental report in November 2013 received no response. A search was made by ECRA on the website www.clipper-teas.com on November 2013 for a copy of the company’s environmental report. No such document could be found. At the time of writing, the company had a turnover of over £8 million, and therefore was not exempted from being rated on this category. As a result, it received ECRA’s worst rating for environmental reporting. (ref: 2) Climate Change Palm oil policy (November 2013) According to the CSR section of the Wessanen website viewed in November 2013, “We are committed to switching our palm oil to RSPO certified sustainable palm oil (RSPO certified segregated palm oil for organic and GREEN PALM certificates for conventional) during 2012-14.” However Ethical Consumer did not take into account future commitments to source sustainable palm oil as a result of the fact the negative effects of palm oil production had been apparent since 2005. Royal Wessanen therefore lost half marks in Ethical Consumer’s rating system in the categories of climate change, habitats and resources and human rights. (ref: 3) Politics Habitats & Resources Company Ethos (+ve) (See also ‘Palm oil policy’ in Climate Change above.) Vegan company (November 2013) In November 2013 Ethical Consumer viewed Clearspring’s website, www.clearspring.co.uk, it stated that all of its products vegan standards, as certified by the Vegan Society. (ref: 1) People Human Rights (See also ‘Palm oil policy’ in Climate Change above.) Supply Chain Management Worst ECRA rating for supply chain management (November 2013) The Clipper Teas website (www.clipper-teas.com) viewed on 4 November 2013, had a number of tea products which carried the Fairtrade Mark. However there were a number of products, notably teas that did not have Fairtrade certification. Clipper did not respond to a request by Ethical Consumer for a copy of its supply chain policy, nor could any indication of a supply chain policy in regard to these products be found on the company’s website. As a result, Ethical Consumer gave the company a worst 81 rating for supply chain management. (ref: 4) Politics Dragonfly organic herb & rooibos teas [O] Genetic Engineering Owned by Tea Times Holding Ltd Sold products containing GMOs (November 2013) In November 2013 a questionnaire was sent to Royal Wessanen asking for its policy on genetically modified organisms (GMO). Ethical Consumer received no reply. A search was made of Royal Wessanen website, www.wessanen.com, for the company’s policy on genetically modified organisms. We found a Non-GMO Policy dated April 2013 on www.wessanen.com/en/about-wessanen/ policies-on-nutrition-and-sustainability Tea Times Holding Ltd, PO Box 5927, Newbury, Berkshire, RG20 9FY, UK It stated: “This policy applies to Wessanen EU own branded products, organic and conventional. Our products do not contain any GMOs, GMO ingredients or ingredients derived from GMOs.” Environment Environmental Reporting Best ECRA rating for environmental reporting (November 2013) On 12 November 2013, Ethical Consumer made a search of Tea Times Holding Ltd brands websites; www.dragonfly-teas.com and www.ticktocktea.com, for information on the company’s environmental reporting. No such document could be found. Some products were organic and Dragonfly sold Fairtrade tea through its brand. The company sold products in outside the European Union and therefore it was assumed that they may contain GMOs. (ref: 3) Due to the fact the company was a small company providing social and environmental alternatives, it received Ethical Consumer’s best rating for environmental reporting. (ref: 6) Product sustainability (+ve) People Organic Product (+ve) Fairtrade & Organic (November 2013) According to the company website www.clipper-teas.com, viewed by ECRA in November 2013, Clipper produced Fairtrade and organic teas which were certified by the Fairtrade Foundation and the Soil Association. (ref: 4) Fairtrade Product (+ve) (See also ‘Fairtrade & Organic’ in Organic Product (+ve) above.) Dr Stuart’s herbal teas Owned by Only Natural Products Ltd Only Natural Products Ltd, Kithurst Barns, Storrington, West Sussex, RH20 4HT, UK Environment Environmental Reporting Worst ECRA rating for environmental reporting (November 2013) A search was made of Only Natural Products brands websites, Higher Living Tea website, www.higherlivingherbs.com, and Dr Stuarts website, www.drstuarts.co.uk, in November 2013, for the company’s environmental report. No information could be found on either website regarding any policy on the environment. Some of Higher Living Teas were ceritifed organic. Although Only Natural Products had a turnover of less than £8m it was not considered to be providing a social or environmental alternatives and therefore Only Natural Products received Ethical Consumer’s worst rating for environmental reporting. (ref: 5) People Supply Chain Management Worst ECRA rating for supply chain management (November 2013) A search was made of Only Natural Products brands websites, Higher Living Tea website, www.higherlivingherbs.com, and Dr Stuarts website, www.drstuarts.co.uk, in November 2013 for the companies supply chain management policies. No information could be found on either website regarding any policy on supply chain management. Due to the fact the company did not have an effective if not explicit policy regarding workers’ rights Only Natural Products received Ethical Consumer’s worst rating for suplly chain management. (ref: 5) 82 Supply Chain Management Best ECRA rating for supply chain management (November 2013) On 12 November 2013, Ethical Consumer made a search of Tea Times Holding Ltd brands websites: www.dragonfly-teas.com and www.ticktocktea.com, for information on the company’s supply chain management. No such document could be found. Some products were organic and Dragonfly sold Fairtrade tea through its brand. Due to the fact the company was a small company with an effective if not explicit practice to ensure workers’ rights within its supply chain, it received Ethical Consumer’s best rating in this category. (ref: 7) Product sustainability (+ve) Organic Product (+ve) Organic certified product (November 2013) According to the website www.dragonfly-teas.co.uk, viewed by Ethical Consumer on 12th November 2013, the company produced organic teas which were certified organic by the Organic Food Federation. (ref: 8) Equal Exchange Organic Rooibos [F,O] Owned by Equal Exchange Trading Ltd Equal Exchange Trading Ltd, 2 Commercial Street, Edinburgh, EH6 6JA, Scotland Environment Environmental Reporting Best ECRA rating for environment reporting (November 2013) In November 2013 Ethical Consumer viewed Equal Exchanges website, www.equalexchange.co.uk, for the company’s environmental report. No report could be found however the company’s website did state that it believed organic was better and that its farmers only used traditional methods of growing, reducing the need for expensive farm inputs and exposure to harmful pesticides. Due to the fact it also only sold Fairtrade and organic products and had a turnover of less than £8m it was considered to be providing an environmental and social alternative and therefore received Ethcial Consumer’s best rating for environmental reporting. (ref: 9) alternative to the mainstream, it received Ethical Consumer’s best rating for environmental reporting. (ref: 11) People People Supply Chain Management Human Rights Best ECRA rating for supply chain management (November 2013) In November 2013 Ethical Consumer viewed Equal Exchange’s website, www.equalexchange.co.uk, for the company’s supply chain policy. The company’s website stated that it only sold organic and Fairtrade certified products. The Fairtrade mark ensured that an independently verified code of conduct for workers existed, at the time of writing. Given that Equal Exchange was a small company with an effective if not explicit practice it received Ethical Consumer’s best rating for supply chain management. (ref: 9) Palm oil policy (November 2013) In November 2013 Ethical Consumer asked Essential Trading for a copy of their palm oil policy. The policy stated that Essential sourced palm oil certified by Roundtable on Sustainable Palm Oil (RSPO). In light of recent information it was removing palm oil from its Essential brand products where possible and had recently sourced palm fat free vegan crunchy which formed the basis of many of its muselis. Essential’s supplier of palm fruit oil, Aarhus United UK (formerly Anglia Oils Ltd), was a founder member of the RSPO which was working closely with the World Wide Fund for Nature to ensure sustainability of palm oil production. The RSPO had established ‘Principles & Criteria for Sustainable Palm Oil Production’ which included preserving threatened species and high conservation value habitats. Politics Company Ethos (+ve) Worker’s Co-operative (November 2013) In November 2013 Ethical Consumer viewed Equal Exchange’s website and found that it was a workers co-operative. (ref: 9) All products fairtrade (November 2013) In November 2013 Ethical Consumer viewed Equal Exchange’s website, www.equalexchange.co.uk. and found that it only sold Fairtrade and organic products. (ref: 9) Product sustainability (+ve) Its supplies were sourced via a plantation management company that had a zero burning policy. Although Ethical Consumer would not ordinarily accept RSPO certification of suppliers as an adequate measure to mitigate the human and environmental risks of palm oil production, due to the fact that in addition to this the company provided ethical alternatives and named its supplies, it did not lose marks for the use of palm oil. (ref: 12) Organic Product (+ve) Supply Chain Management Organic and Fairtrade product (November 2013) According to the Equal Exchange website viewed in November 2013, their Organic Rooibos tea was Fairtrade certified and organic. (ref: 10) Best ECRA rating for supply chain management (November 2013) In November 2013 Ethical Consumer sent Essential Trading Co-operative Ltd a questionnaire about its supply chain. Fairtrade Product (+ve) The company responded by stating that it “actively sources products from organic co-operatives, Fairtrade initiatives and ethical supplier companies who specialise in creating education and schemes for the quality of life of their worker members and families. Some like Zaytoun or Café Rebelde offer political stability to communities and access to international trade. Some brands offer triple the market price for products, some offer kindergartens, drought and flood projects, or simply a guaranteed market for their produce. Many are involved in groundbreaking environmental schemes”.The company also stated that its supply chain involved hand picked ethical co-operatives – chosen for their human rights initiatives and that it developed long term relationships with ethical suppliers and trade with co-operatives and independents. (See also ‘Organic and Fairtrade product’ in Organic Product (+ve) above.) Essential herbal teas [F,O] Owned by Essential Trading Co-operative Ltd Essential Trading Co-operative Ltd, Marketing Co-ordinator, Unit 3, Lodge Causeway Trading Estate, Fishponds, Bristol, BS16 3JB Environment Environmental Reporting Best ECRA rating for environment report (November 2013) In November 2013 a questionnaire was sent to Essential Trading Co-operative Ltd asking for its environmental report. Ethical Consumer received a reply which stated the company did not have an environmental report. Ethical Consumer viewed Essential Trading Co-operative Ltd website, www.essential-trading.co.uk, and found that the company’s mission was to operate a sustainable buisness providing ethically sourced products within a workers co-operative environment and its objective was to protect the environment. The company’s ethos also included environmental commitments such as 100% vegetarian and vegan; GM Free; Fairtrade, sustainable, recycled, organic and eco friendly products; palm fat, where used was sustainably sourced; power was provided by Ecotricity at its retail outlets Harvest; packaging was made using sustainable materials; all products were freighted by either land or sea - never by air; and the warehouse was fitted with solar PV. Due to the fact the company had a turnover of less than £8m and was considered to be providing an environmental and social Given that the company had a turnover of less than £8m and had a effective if not explicit policy addressing workers rights issues within its supply chain, it received Ethical Consumer’s best rating in this category. (ref: 11) Politics Company Ethos (+ve) Company is a workers’ co-operative (November 2013) According to its company website, www.essential-trading.co.uk, which was viewed by Ethical Consumer in November 2013, the Essential Trading Co-op Ltd was a workers’ co-operative, collectively owned by its members, which operated on a nonhierarchical and egalitarian basis. (ref: 11) Product sustainability (+ve) Organic Product (+ve) Organic and Fairtrade product (2013) According to the company website www.essential-trading.co.uk, viewed by ECRA in November 2013, all Essential products were 83 100% vegetarian, and its range of herbal teas was organic and biodynamic certified and Fairtrade Foundation certified (except for Fennel which was just organic certified). (ref: 13) Fairtrade Product (+ve) (See also ‘Organic and Fairtrade product’ in Organic Product (+ve) above.) Floradix/Salus Organic Herbal Teas [O] Owned by Salus-Haus GmbH & Co KG Salus-Haus GmbH & Co KG, Postfach 1180, D-83044, Bruckmuhl, Oberbayern, Germany Environment Environmental Reporting Worst ECRA rating for environmental reporting (November 2013) In November 2013 a questionnaire was sent to Salus-Haus GmbH & Co KG asking for its environmental report. Ethical Consumer received no reply. A search was made of Salus-Haus GmbH & Co KG website, www.salus-haus.com, for the company’s environmental report. An environmental report was found dated 2009-2011. The environmental report stated that the company used organic products where it could stating that for organic goods it generally followed the BNN guidelines ( Bundesverbände Naturkost Naturwaren – the Association of Specialized Organic Processors, Wholesalers and Retailers). According to the report the percentage of organic herbs used stood at around 82%. The company did not use any genetically modified ingredients. The report also talked about how it mitigated against its impacts regarding electricity, heat, water and waste materials. The report also included environmental guidelines which it expected employees to follow. While the company was considered to show reasonable understanding of its main impacts, the company did not have any quantified future targets nor did it have a report dated in the last two years, therefore it received Ethical Consumer’s worst rating for environmental reporting. (ref: 14) People Human Rights Operations in oppressive regimes (November 2013) In November 2013 Ethical Consumer viewed Salus-Haus website, www.salus-haus.com, and found that the company had offices based in Russia and Nigeria. At the time of writing both countries were on Ethical Consumer’s oppressive regimes list. (ref: 14) Supply Chain Management Worst ECRA rating for supply chain management (November 2013) In November 2013 Ethical Consumer viewed Salus-Haus website, www.salus-haus.com, for the company’s supply chain management policy. No policy could be found. On the UK version of its website, www.salusuk.com, it stated that “Salus co-operates with farmers by subsidising their work in the cultivation of organic crops and with the local people who gain valuable employment”. It ran its farms in accordance to strict biological cultivation guidelines in which no pesticides or fertilizers were used. “In turn this contributes to the environmental preservation of local eco-systems and ensures the well-being of local communities”. There was no certification scheme in place and no mention of workers rights. Given that the company had a turnover of more than £8m it would be expected to have a policy guaranteeing workers rights within its supply chain. Therefore the company 84 received Ethical Consumer’s worst rating for supply chain management. (ref: 14) Product sustainability (+ve) Organic Product (+ve) Certified organic (November 2013) In November 2013 Ethical Consumer viewed Salus Haus UK website, http://www.salusuk.com, it stated that its herbal teas were certified organic. (ref: 15) Hambleden Herbs Herbal teas [O] Owned by Hambleden Herbs Hambleden Herbs, Unit 6, South Park Business Centre, Park Street,, Cambs, PE16 6AE Environment Environmental Reporting Best ECRA rating for environmental reporting (November 2013) In November 2013 Ethical Consumer viewed Hambleden Herb’s website, www.hambledenherbs.com, and found the company’s environmental policy. It stated that the company did not use aeroplanes to fly spices or teas around the world instead prefering to use ships. It was also committed to recycling its waste paper and cardboard, often using second hand boxes to post its products in. The company also made efforts to reduce its use of packaging. Hambleden Herbs was also an organic company. Ethical Consumer considered Hambleden Herbs to be providing an environmental alternative and it therefore received a best rating in this category. (ref: 16) People Supply Chain Management Best ECRA rating for supply chain management (October 2013) In October 2013 Ethical Consumer viewed Hambleden Herb’s website, www.hambledenherbs.com, and found the company’s environmental policy which stated: “The social impacts of our business are also very important to us, and along with the clear environmental benefits, are part of the reason for buying and supplying organic materials. For farmers to switch to organic farming methods they must grow using organic methods for 3 years before they are allowed to sell a crop as organic. This requires significant investment by them and they need the assurance that they will have customers at the end of that 3 year process. That is why we prefer to have long term agreements with our suppliers, enabling farmers to securely invest for the future and continue to provide jobs for their local community”. Hambleden Herbs had a turnover of less than £8 million and was considered to have an effective if not explicit practice at addressing workers rights within its supply chain and therefore received Ethical Consumer’s best rating for supply chain management. (ref: 16) Politics Company Ethos (+ve) Organic company (October 2013) In October 2013 Ethical Consumer viewed Hambleden Herbs website, www.hambledenherbs.com, and found that the company only sold 100% organic products. (ref: 16) Product sustainability (+ve) Fairtrade Product (+ve) Organic certified (November 2013) In November 2013 Ethical Consumer viewed Hambleden Herbs website, www.hambledenherbs.com and found that the company sold herbal teas which were organic certified. (ref: 16) Hampstead Tea herbal tea [F,O] Owned by Hampstead Tea & Coffee Co Ltd Hampstead Tea & Coffee Co Ltd, PO Box 2448, London, NW11 7DR Environment Environmental Reporting Best ECRA rating for environmental reporting (November 2013) In a phone conversation with Ethical Consumer on 12 November 2013, a representative of Hampstead Tea & Coffee confirmed that the company’s turnover was less than £8 million. This, along with the fact that the company only sold organic and Fairtrade products, meant that it received Ethical Consumer’s best rating for environmental reporting. (ref: 17) People Supply Chain Management Best ECRA rating for supply chain management (November 2013) During a phone conversation with Ethical Consumer on 12 November 2013, a representative of Hampstead Tea & Coffee confirmed that all the company’s products were certified Fairtrade. The Fairtrade mark guarantees that an externally regulated code of conduct for workers exists. As the company’s turnover was less than £8 million and it was offering environmental and social alternatives, Hampstead was awarded Ethical Consumer’s best rating for supply chain management. (ref: 17) Politics Company Ethos (+ve) All company products were certified organic & Fairtrade (November 2013) During a phone conversation with Ethical Consumer on 12 November 2013, a representative of Hampstead Tea & Coffee Co confirmed that all its products were certified Fairtrade by the Fairtrade Labelling Organisation and approved to carry the Demeter biodynamic agriculture logo. (ref: 17) Product sustainability (+ve) Organic Product (+ve) Fairtrade and Organic (November 2013) A conversation with a representative from Hampstead Tea on 12 November 2013 stated that all its teas were organic and Faritrade certified. (ref: 17) Fairtrade Product (+ve) (See also ‘Fairtrade and Organic’ in Organic Product (+ve) above.) Heath & Heather organic tea [O] Owned by Typhoo Tea Ltd Typhoo Tea Ltd is owned by Apeejay Tea Group owned by Apeejay Surrendra Group Apeejay Surrendra Group, Apeejay House, 15 Park St, Kolkata 700016, India Apeejay Tea Group also owns Heath & Heather teas and London Fruit & Herb and Ridgways tea Environment Environmental Reporting Worst ECRA rating for environmental reporting (November 2013) Ethical Consumer searched Apeejay Surrendra Group’s website, www.apeejaygroup.com, for an environmental policy in November 2013. The ‘corporate citizen’ section of the group’s website discussed recycling and waste across its supply chain, in addition to its carbon emissions, which focused on shipping tea and IT. The group reported changing its UK tea ports as an attempt to reduce its carbon emissions, and it discussed how it was reducing its carbon footprint in relation to IT and servers. According to Typhoo’s website, Typhoo had achieved zero tea waste and nine of the group’s tea estates were Rainforest Alliance Certified and Sustainable Farm Certified. However, in regard to discussing environmental issues relating to Appejay Surrendra Group’s other businesses, no information could be found. Further discussion about the company’s carbon footprint, climate change, water use and issues associated with sustainable agriculture would be expected. It was therefore felt that the company did not fully understand its environmental impacts. No future, quantified environmental reduction targets were found, and no independently verified environmental report was provided. The company therefore received Ethical Consumer’s worst rating for environmental performance. (ref: 18) People Human Rights Operations in oppressive regimes (November 2013) According to Apeejay Surrendra Group’s website, www. apeejaygroup.com, which was viewed by Ethical Consumer in November 2013, Apeejay Surrenda had operations in the following countries: India, Russia, Iran, Nigeria and Pakistan. Ethical Consumer considered these countries to be oppressive regimes at the time of writing. (ref: 18) Supply Chain Management Worst ECRA rating for Supply Chain Management (October 2013) In October 2013 a questionnaire was sent to Apeejay Surrendra Group asking for its supply chain policy. Ethical Consumer received no reply. A search was made of Apeejay Surrendra Group website, www.apeejaygroup.com, for the company’s supply chain policy. Supply chain policy (poor) There was no supply chain policy which listed the International Labour Organisation’s core conventions. Therefore Apeejay was considered to have no supply chain policy. Stakeholder engagement (rudimentary) Apeejay’s website stated that 9 of its tea estates had been certified by Rainforest Alliance as well as a few of its tea estates being certified by Fairtrade Foundation. Typhoo Tea Limited (a 85 subsidairy of Apeejay) was also a member of the Ethical Tea Partnership (ETP). There was no mention of an independent complaints process for employees to feedback on working conditions. Auditing and Reporting (poor) There was no information on Apeejay’s website about audits of its supply chains. Difficult issues (poor) There was no information on Apeejay’s website about training for buying agents, audit fraud, illegal freedom of association or payment of living wage. Overall the company received Ethical Consumer’s worst rating for supply chain management. (ref: 19) Product sustainability (+ve) Organic Product (+ve) Organic (November 2013) The Heath & Heather website was viewed in November 2013 and there were five Soil Association organic teas listed: peppermint, echinacea, green tea, camomile, nettle. (ref: 20) Jacksons of Piccadilly teas [F] Some of the company’s businesses, for example AB Agri, engaged with the Round table for Sustainable Palm Oil to source palm oil sustainably by purchasing Green Palm Certificates. As a business wide commitment to sourcing sustainable palm oil was not yet implemented, and considering the fact that the negative effects of palm oil have been known since 2005, ABF lost half marks in Ethical Consumer’s rating system in the categories of climate change, habitats & resources and human rights. (ref: 22) Rated “poor” by Oxfams behind the brand scorecard (September 2013) In September 2013 Ethical Consumer viewed the most recent “Behind the brand” scorecard produced by Oxfam part of its GROW campaign which sought to evaluate the world’s top 10 most powerful food and beverage companies. The campaign aimed to challenge the companies to begin a “race to the top” to improve their social and environmental performance. Associated British Foods (ABF) was ranked last out of ten companies in the scorecard. The company was rated in seven areas based on information publically available and marked out of ten for each area. According to the report Associated British Foods was bad for assessing the impact it has on producers, communities and the planet. The company scored even worse on supporting women and land rights and came bottom of the pile for climate change. The company scored 1/10 for its land policies: Owned by Jacksons of Piccadilly Limited 1/10 for policies on women: Jacksons of Piccadilly Limited is owned by Associated British Foods Plc 2/10 for policies on farmers: owned by Wittington Investments Ltd (55%) Wittington Investments Ltd, Weston Centre, Bowater House, 68 Knightsbridge, London, SW1X 7QT Jacksons of Piccadilly Limited is also owned by Garfield Weston Foundation (43%) Associated British Foods Plc also owns Twinings herb teas Environment Environmental Reporting Worst ECRA rating for environmental reporting (November 2013) In November 2013 Ethical Consumer searched Jackson’s of Piccadilly’s website, www.jacksonsofpiccadilly.co.uk, for the company’s environmental policy. All of the company’s products were certified Fairtrade with the exception of its ‘White Tea’ product. The Fairtrade mark provided some provisions for the environment and ‘more’ sustainable agriculture. However, it would be expected that the company addressed environmental issues associated with agriculture further, in addition to addressing the company’s environmental impacts as a whole. As the company did not provide an externally verified environmental policy, did not discuss its key environmental impacts, and did not provide future reduction targets, Jackson’s of Piccadilly received Ethical Consumer’s worst rating for environmental reporting. (ref: 21) Climate Change Use of unsustainable palm oil (November 2013) In November 2013, Ethical Consumer searched Associated British Food’s website, www.abf.co.uk, for a palm oil policy. The company’s 2013 CSR report was downloaded. The report contained a CSR overview table which discussed the use of palm oil. It stated that Associated British Foods was committed to all businesses using Certified Sustainable or Identity Preserved palm oil by 2015. 86 2/10 for policies regarding workers: 1/10 for policies on climate change: 3/10 for transparency: 2/10 on water: Due to the fact Associated British Foods had not received best in any of the categories it lost marks in Ethical Consumer’s climate change, human rights and workers rights categories. In October 2013 Oxfam released a report called ‘Sugar Rush’ which urged Associated British Foods along with two other food and beverages giants to adopt a zero-tolerance policy on land grabs. It stated that sugar, along with soy and palm oil, were driving large-scale land acquisitions and land conflicts at the expense of small-scale food producers and their families. Oxfam’s report exposed the lack of transparency by food and beverage giants, making it difficult for the public to hold companies accountable. (ref: 23) Pollution & Toxics Pollution fine (2010) The EIRIS Corporate Ethics Overview published in Autumn 2010 stated that Associated British Foods subsidiary George Weston Foods had been fined Aus 67,000 (USD 63,000; EUR 49,000; GBP 67,000) by the Australian Land and Environment Court for polluting a the Peel River in September 2008. The prosecution was brought by the Australian Department of Environment, Climate Change and Water in response to a leak of animal fat and oil into the Peel River. The leak left more than 2 kilometre slick that persisted for 9 days. The presiding judge ordered George Weston Foods to pay a penalty of AUD 67,000 to Tamworth Regional Council to use for an environmental project. He also ordered the company to pay prosecution costs of AUD 30,000 and publish notices in the press outlining details of the offence. George Weston Foods had already paid out AUD 38,217 in clean up costs. The story had originated from the NSW Environment, Climate Change and Water Dept press release 09/07/10 (ref: 24) Habitats & Resources No cotton sourcing policy (2011) Primark (which was a subsidairy of Associated British Foods) stated that it was unable to respond to Ethical Consumer’s written request in June 2011 for its cotton sourcing policy. Ethical Consumer searched the company’s websites, www.primark. co.uk and www.ethicalprimark.co.uk, in July 2011 for this information, but none could be found, nor any mention of the issues surrounding cotton. Retail of non-FSC products (March 2011) In February 2011 Ethical Consumer emailed Heal & Son Ltd (a subsidairy of Wittington Investments) and attached a questionnaire that included questions regarding the company’s wood sourcing policy. The company did not respond. Its website, www.heals. co.uk, displayed some products made from wood marketed as being from sustainable sources, but also sold many that were not. Purchasing Forest Stewardship Council certified wood was not mentioned. According the the Environmental Investigation Agency report “Putting the Brakes on Drivers of Forest Destruction”, published in December 2009, timber, pulp and paper were one of four top commodity markets associated with tropical deforestation and degradation. Heal & Son Ltd consequently lost a mark in the habitats and resources category. (ref: 26) According to the Environmental Justice Foundation (EJF) website, www.ejfoundation.org, viewed by Ethical Consumer in February 2011, Uzbekistan was the third largest exporter of cotton in the world, and Europe was its major buyer (EJF quoted UN data which stated that Europe received almost a third of all cotton sold by Uzbekistan). The website stated that forced child labour, human rights violations and excessive pesticide use were “rife” in Uzbek cotton production. It was also said to have caused an “environmental catastrophe of astonishing proportions” as a result of its impact on the Aral Sea, reported to be 15% of its former volume. Due to the high proportion of cotton on the British market likely to have come from Uzbekistan and the prevalence of child labour in its production, Primark lost half a mark in the workers’ rights category. Due to the impacts of the widespread use of pesticides in cotton production worldwide it also lost half a mark in the pollution and toxics category. According to the International Service for the Acquisition of Agri-Biotech Applications (ISAAA), a non-profit pro biotech organisation, genetically modified cotton accounted for almost half of the 33 million hectares of global cotton planted in 2009. Due to the prevalence of GM cotton in cotton supply chains and the lack of any evidence that the company avoided it, it was assumed that the company’s cotton products contained some GM material. (ref: 25) No cotton sourcing policy (March 2011) In February 2011 Ethical Consumer emailed Heal & Son Ltd (a subsidairy of Wittington Investments) and attached a questionnaire that included a question regarding the company’s cotton sourcing policy. The company did not respond. Its website, www.heals. co.uk, displayed a number of products made from cotton and no mention was made of whether the company had any policies relating to its cotton sourcing. According to the Environmental Justice Foundation website, www.ejfoundation.org, viewed by Ethical Consumer in February 2011, Uzbekistan was the third largest exporter of cotton in the world, and Europe was its major buyer. The website stated that forced child labour, human rights violations and excessive pesticide use were “rife” in Uzbek cotton production. It was also said to have caused an “environmental catastrophe of astonishing proportions” as a result of its impact on the Aral Sea, reported to be 15% of its former volume. Due to the high proportion of cotton on the British market likely to have come from Uzbekistan and the prevalence of child labour in its production, Heal & Son Ltd lost half a mark in the workers rights category. Due to the impacts of the widespread use of pesticides in cotton production worldwide it also lost half a mark in the and pollution and toxics category. According to the International Service for the Acquisition of Agri-Biotech Applications (ISAAA), a non-profit pro biotech organisation, genetically modified cotton accounted for almost half of the 33 million hectares of global cotton planted in 2009. Due to the prevalence of GM cotton in cotton supply chains and the lack of any evidence that the company avoided it, it was assumed that the company’s cotton products contained some GM material. (ref: 26) (See also ‘Use of unsustainable palm oil’ in Climate Change above.) Sale of reindeer meat - impact on wild predators and stress to reindeer through herding methods (January 2013) According to the Viva! website, www.viva.org.uk, viewed January 15th 2013, ‘The shocking secrets behind the trade in ‘novelty’ reindeer meat’ Fortnum & Mason (a subsidairy of Wittington Investments) was selling the ‘Edible’ brand of reindeer pate from Sweden. Viva! had uncovered concerns that the growing popularity of reindeer meat in Britain was causing the destruction of large wild predators including wolves, wolverines, lynxes, foxes and bears with cubs. It also reported that reindeer suffer from modern herding methods. In Nordic countries, they are often herded with snowmobiles, motorcycles and even helicopters, causing a huge amount of stress. Fortnum & Mason, said Viva!, was selling reindeer meat as a ‘novelty’, in itself popularising the consumption of meat from wild animals, and in-turn exerting potentially disastrous pressure on populations already suffering from the threats of climate change, urban encroachment, pollution and poaching - as well as their natural predators. Viva! was calling on its supporters to contact the company telling them to stop stocking the product. (ref: 27) Animals Animal Testing Uses animals for research (November 2013) In November 2013, Ethical Consumer searched Associated British Food’s website for an animal testing policy. The ‘ethical statement’ section of the website stated that ‘ABF avoided the use of animal testing wherever possible. In each of the markets where it was active, it complied with all relevant laws and only used animals for research where it was a legal requirement. The company therefore received negative marks for conducting or commissioning testing on animals. (ref: 28) No animal testing policy (January 2009) British Sugar did not respond to a request by Ethical Consumer in December 2009 for a copy of its animal testing policy, neither was one apparent on the company’s website, www.britishsugar. co.uk, when viewed by Ethical Consumer in January 2009. As a large player in the UK sugar market, without a policy to confirm otherwise, Ethical Consumer assumed that the company was involved with funding research into sugar some of which was likely to involve testing on animals. The company also retailed artificial sweeteners, which were routinely tested on animals. (ref: 29) Worst ECRA rating for animal testing policy (2011) A search of the Primark website, www.primark.co.uk, in July 87 2011 revealed that the company had received awards in Ireland for its own brand sun lotion and a concealer. No animal testing policy could be found on the company’s website. The company responded to this rating in August 2011 with the following statement: ‘Primark is against animal testing. Primark and our own label manufacturers do not commission animal testing on any Primark own brand products or ingredients. Our own brand cosmetics and toiletry product range have not been tested on animals by us, or by our own brand manufacturers.” However, in the absence of a fixed cut-off date for the testing of ingredients, the company received Ethical Consumer’s worst rating in this category. (ref: 25) Factory farming Sale of non-organic, non free range meat (August 2011) According to the George Weston Foods company (a subsidairy of Associated British Foods) website, www.georgewestonfoods.com. au, it sold meat under the brand KR Castlemaine®. No mention was made of whether any of the meat it sold was organic or free range, therefore it was assumed that the company was involved in selling factory farmed meat. (ref: 30) Sale of foie gras (2011) According to the PETA UK website viewed in September 2011, PETA’s vegan campaigns officer had changed her name to StopFortnumAndMasonFoieGrasCruelty.com in protest at the company’s insistence on continuing to sell goose foie gras in its store and its restaurants, despite stating in 2008 that it would no longer sell duck foie gras. PETA was urging supporters to email the company to protest. All major supermarkets in the UK have refused to stock foie gras. Sir Roger Moore had also joined forces with PETA once again and had fired off a letter to the retailer, before featuring on a PETA ad which was placed at Piccadilly Circus tube station. Deprived of everything that is natural to them, ducks and geese who are used in foie gras production suffer from frustration and stress. They are crammed into tiny pens or individual cages fouled with faeces and blood and often develop skeletal disorders and respiratory problems as a result of forcefeeding. Pipes are shoved down their throats several times a day to force approximately two kilograms of grain, maize and fat into their stomachs. In human terms, that is the equivalent of roughly 20 kilograms of pasta per day. The pipes sometimes puncture the birds’ throats, causing them unbearable pain and making it impossible to drink. Pumps used to force food into the birds’ stomachs can cause severe tissue damage and internal bleeding. This painful overfeeding process can even cause the birds’ internal organs to rupture. Those who survive the forced-feedings suffer intensely as their livers swell to up to 10 times their normal size. After several weeks of this torture, the birds are hung upside down and slaughtered, and their livers are sold as foie gras. (ref: 31) Animal Rights (See also ‘Sale of non-organic, non free range meat’ in Factory farming above.) (See also ‘Sale of reindeer meat - impact on wild predators and stress to reindeer through herding methods’ in Habitats & Resources above.) (See also ‘Sale of foie gras’ in Factory farming above.) People Human Rights (See also ‘Rated “poor” by Oxfams behind the brand scorecard’ in Climate Change above.) (See also ‘Use of unsustainable palm oil’ in Climate Change above.) Operations in oppressive regimes (November 2013) According to Associated British Food’s 2013 Annual Report, 88 the company has subsidiaries in the following five countries which Ethical Consumer considered to be oppressive regimes at the time of writing: Philippines, Thailand, China. India, and Vietnam. (ref: 32) Workers’ Rights Factory collapse (April 2013) In April 2013 a building in Bangladesh that housed several garment factories used by multinational corporations collapsed killing at least 300 people and injuring over 800. The eight-story Rana Plaza building in Savar, on the outskirts of the capital Dhaka contained three factories and a shopping mall. A press release from the Clean Clothes Campaign stated that workers’ rights activists had managed to enter the ruins of ‘Rana Plaza’ and found labels and documentation linking the factories with major retailers including Primark which in the same week had announced record profits. “It’s unbelievable that brands still refuse to sign a binding agreement with unions and labour groups to stop these unsafe working conditions from existing. Tragedy after tragedy shows that corporate-controlled monitoring is completely inadequate,” said Tessel Pauli from Clean Clothes Campaign. Workers had complained about cracks appearing in the walls days before the accident but managers ordered them back to work. The Clean Clothes Campaign have alleged that the floors where “illegally built.” Campaigners were now calling on brands sourcing from Bangladesh to sign up to the Bangladesh Fire and Building Safety Agreement. The CCC, together with local and global unions and labour rights organisations had developed a sectorwide programme for action that includes independent building inspections, worker rights training, public disclosure and a long-overdue review of safety standards. It is transparent as well as practical, and unique in being supported by all key labour stakeholders in Bangladesh and internationally. The labour signatories were calling on all major brands sourcing in the industry to sign on to the initiative in order to ensure its rapid implementation. The programme has the potential to save the lives of hundreds of thousands of workers currently at risk in unsafe and illegally built factories. (ref: 33) (See also ‘No cotton sourcing policy’ in Pollution & Toxics above.) Criticised for use of ‘workfare’ labour (August 2011) According to an article on the Corporate Watch website, www. corporatewatch.org, ‘Unemployed people ‘bullied’ into unpaid work at Tesco, Primark and other multinationals’, dated August 12th 2011, unemployed people were being sent to work without pay in multinational corporations, one of which was Primark, by Job centres and companies administering the government’s welfare reforms. Some were working for up to six months while receiving unemployment benefit of £67.50 a week or less. The article said that people were sent to Primark by contracted employment companies through the previous government’s Flexible New Deal for up to six months and that this would be continued in the recently started Work Programme. Primark did not comment. In an interview a woman who was given a placement in Primark for six months, under the previous government’s welfare programme, says her work was the same as that of other paid staff and that she was not given a job at the end of it. She also says she was told her benefits would be stopped if she did not attend. Campaigners argue that such work placements provide companies with free labour, undercut existing jobs and that people are “bullied” into them. A spokesperson for the Boycott workfare campaign said: “These placements are not designed to help people into full-time paid work but they serve to increase organisations’ profits. They provide a constant stream of free labour and suppress wages by replacing paid workers with unpaid workers. People are coerced, bullied and sanctioned into taking the placements. Placements in the public sector and charities are no better and are making volunteering compulsory. This is taking away the right of a person to sell their own labour and their free will to choose who they volunteer their time for.” (ref: 34) Supply Chain Management Worst ECRA rating for supply chain management (November 2013) Jackson’s of Piccadilly’s website, www.jacksonsofpiccadilly. co.uk, was searched for a supply chain management policy in November 2013. All of the company’s products were certified Fairtrade with the exception of its ‘White Tea’ product. The company was phoned by Ethical Consumer in November 2013 and questioned why this was. They stated that there was a limited supply of White Tea, and they could not source Fairtrade white tea at present. The Fairtrade mark ensured that an independently verified code of conduct for workers existed. However, as the White Tea was not certified Fairtrade, it would be expected that a supply chain management policy would be provided that ensured adequate workers and human rights across the supply chain. Jackson’s of Piccadilly therefore received Ethical Consumer’s worst rating for supply chain management. (ref: 21) Politics Genetic Engineering GM policy (November 2013) Ethical Consumer searched Associated British Food’s website for a policy on genetically modified organisms. An undated Policy on Genetically Modified (GM) Ingredients was downloaded. The company recognised the differing views on GMOs within different countries and stated it strove to meet consumer expectations as they varied, country by country, as well as complying with local regulations on the use and labelling of GM ingredients. It stated that the majority of the food products sold to consumers in Europe, Australia and New Zealand did not contain GM ingredients. In a handful of the thousands of products it sold, GM oils were present in the wider supply chain, but the company had not been able to establish for certain that the oils it sourced were non-GM. In regard to GM crops for animal feed, ABF stated that as GM crops had been cleared by UK and EU regulatory bodies as safe for both animal and human consumption, these formed part of the company’s offerings. It also sourced assured non-GM crops where demanded by consumers. The company’s enzymes business used GM microorganisms in the manufacturing process, but no GM material was said to be present in the final product. The company therefore received negative marks for for use of GM ingredients in animal feed and in human grade food prdoucts. It also received a mark in animal rights for supplying animal feed. (ref: 35) of which British Sugar (a subsidairy of Associated British Foods) was said to be a member. In the article a representative of the International Association for the Study of Obesity was quoted as saying that the Foundation “did a big piece of work for the Food Standards Agency reviewing ‘influences on consumer food choices’ which conveniently left out any review of the influence of marketing and advertising techniques”. A representative of the Campaign Against Trans Fats in Food commented on two documents published by the Foundation on his area of expertise “The first is a briefing sheet and is very balanced...The other is a submission to the Scottish parliament on a bill to limit trans fats, and essentially it says to do nothing”, which coincides with the industry view, according to the representative. The Foundation was said to be open about its involvment in lobbying, stating that it aimed to “help shape and support policy”. The article stated that “many of the Foundation’s staff move between the organisation and the food industry” and that food companies often direct people to the Foundations work, claiming that it is an independent source of information. The article detailed the involvement with the Foundation of several other large, named, food companies. (ref: 36) Charity Commission ruling for political donations (April 2010) According to an article on the website Civil Society, www. civilsociety.co.uk, published in April 2010, the Charity Commission had ruled against trustees of the Garfield Weston Foundation (GWF) following an investigation regarding political donations by Wittington Investments Limited (WIL), a company 79.2% owned by the Foundation. It was said to have made donations to the Conservative Party totalling £800,000 between 1993 and 1999 and another of £100,000 in 2004. Between 2001 and 2007 it was said to have also made five and six-figure donations to the European Foundation, the Centre for Policy Studies and the Labour Euro-Safeguards Campaign, all of which were claimed to have political links. The Commission was said to have found that shareholders of the GWF, and thus the charity, had not been consulted on the donations “due to an oversight”. According to the article, the Commission found that “prior to 2006 the trustees of the charity who were also directors of WIL had breached their duties by failing to raise the issue with their fellow trustees”. In 2006 the trustees were said to have passed a resolution allowing WIL to make political donations without the charity’s consideration. The Commission was said to have found this to be in breach of their duties. (ref: 37) Anti-Social Finance Tax avoidance in Zambia (February 2013) It was reported in February 2013 that Associated British Foods, one of Britain’s biggest multinationals, was avoiding paying millions of pounds of tax in Zambia. New research from campaign group ActionAid released showed that a subsidiary of ABF contributed virtually no corporation tax to the state’s exchequer between 2007 and 2012, and none at all for two of those years. Political Activities The firm, Zambia Sugar, posted record pre-tax profits and its huge plantation was increasing its capacity to produce more sugar for markets in Europe and Africa. Yet it paid less than 0.5% of its $123m pre-tax profits in corporation tax between 2007 and 2012. Member of “independent” food information charity (22 March 2010) An article on the Spin Watch website, spinwatch.org.uk, dated 22 March 2010 and credited to the British Medical Journal, outlined criticisms made against the British Nutrition Foundation, According to an article in the Guardian newspaper the company benefited from generous capital allowance and tax-relief schemes in Zambia, but the investigation also found that it funneled around a third of its pre-tax profits to sister companies in tax havens, including Ireland, Mauritius and the Netherlands. Tax treaties (See also ‘No cotton sourcing policy’ in Pollution & Toxics above.) 89 between Zambia and some of those countries meant the state’s revenue authorities were unable to charge their normal tax on money leaving their shores. ActionAid estimated that the tax haven transactions of this one British headquartered multinational deprived Zambia of a sum 14 times larger than the UK aid provided to the country to combat hunger and food insecurity. Chris Jordan, a tax specialist at ActionAid and co-author of the report, said: “This is a really shocking case where the Associated British Foods group has gone to great lengths to ensure it pays virtually no corporation tax in a very poor country. Tax avoidance is not victimless financial engineering. In Zambia 45% of children are malnourished and two-thirds of the population live on less than $2 a day.” (ref: 38) Worst ECRA rating for likely use of tax avoidance strategies (November 2013) In November 2013 Ethical Consumer viewed the Wittington Investments Ltd family tree on the corporate website Hoovers. com. This listed a number of subsidiaries Ethical Consumer to be considered at high risk of being used for tax avoidance purposes due to the company type and the fact that they were located in jurisdictions considered by Ethical Consumer to be tax havens.. These included three holding companies in Luxembourg, investment companies in Luxembourg and Jersey and several business service subsidairies in Jersey and Guernsey. Wittington Investments receieved Ethical Consumer’s worst rating for likely use of tax avoidance strategies due to the fact it had two or more high risk subsidaries based in tax havens. (ref: 39) Excessive directors’ pay (November 2013) Associated British Food’s 2013 Annual Report was downloaded from the company’s website, www.abf.co.uk. The reported stated that executive director George Weston received a total of £2,181,000 in remuneration in 2013, and John Bason £1,441,000 in 2013. Ethical Consumer considered remuneration above one million pounds to be excessive. (ref: 32) Product sustainability (+ve) Fairtrade Product (+ve) Fairtrade certified (November 2013) Jacksons of Piccadilly’s website, www.jacksonsofpiccadilly. co.uk, was searched for product sustainability information in November 2013. The majority of Jacksons of Piccadilly’s teas were certified Fairtrade. (ref: 40) Lipton tea Owned by Unilever Unilever, Unilever House, 100 Victoria Embankment, London, EC4Y 0DY, United Kingdom Unilever is owned by Unilever PLC (50%) Unilever PLC, Unilever House, 100 Victoria Embankment, London, EC4Y 0DY, UK Unilever is also owned by Unilever N.V. (50%) owned by Stichting Administratiekantoor Unilever N.V. (50%) Stichting Administratiekantoor Unilever N.V., Claude Debussylaan 24, Amsterdam, 1082 MD, The Netherlands Environment Environmental Reporting Best ECRA rating for environmental report (2013) The Unilever Sustainable Living Plan 2012 was downloaded from the company’s website www.unilever.com in November 2013. The 90 report discussed the following of the company’s environmental impacts: greenhouse gases, water, waste, sustainable sourcing of raw materials. The company had set targets to train small holder farmers in sustainable practices and had set targets for each raw material it sourced such as sugar or tea. The report contained several quantified targets for 2020 including to source 100% of agricultural raw materials sustainably by 2020. Selected performance data was independently assured by PricewaterhouseCoopers. Unilever received Ethical Consumer’s best rating for environmental reporting. (ref: 41) Climate Change Rated “fair” by Oxfams Behind the Brands scorecard (September 2013) In September 2013 Ethical Consumer viewed the most recent “Behind the brand” scorecard produced by Oxfam as part of its GROW campaign which sought to evaluate the world’s top 10 most powerful food and beverage companies. The campaign aimed to challenge the companies to begin a “race to the top” to improve their social and environmental performance. Unilever was ranked 2nd out of 10 companies in the scorecard. The company was rated in seven areas and marked out of ten for each area. According to the report Unilever scored: 3/10 for its land policies - Unilever needed to explicitly commit to addressing land disputes within its supply chain. 4/10 for policies on women - Unilever needed to understand where women were most vulnerable within its supply chain. 7/10 for policies on farmers: Unilever needed to treat farmers more fairly. 7/10 for policies regarding workers: Unilever needed to ensure suppliers were implementing key labour rights. 6/10 for policies on climate change: Unilver needed to help farmers respond to climate change. 6/10 for transparency: Unilever needed to be more transparent about its suppliers. 6/10 on water: Unilever needed to set a target for reduction of water use through its supply chain. Due to the fact Unilever had not received best in any of the categories it lost marks in Ethical Consumer’s climate change, human rights and workers rights categories. (ref: 23) Pollution & Toxics Fined for Polluting California Air With Deodorant Spray (February 2010) According to an article posted on the Environmental News Service website, www.ens.newswire.com, a fragrant personal care spray, sold by Conopco (a subsidairy of Unilever) and designed to make men appear to be free of unpleasant body odour, polluted California air to the degree that the state fined the company more than $1 million. The California Air Resources Board penalised the company $1.3 million for illegal consumer sales of AXE Deodorant Bodyspray for Men. An Air Resources Board spokesman said that the deodorant spray contaminated California air with the volatile organic compounds used as a propellant and went on to say deodorant sprays sold in California had a very small specific level of volatile organic compounds (VOCS) that they were permitted to emit and this product exceeded that level. Between 2006 and 2008, Conopco, sold, supplied and offered for sale in California more than 2.8 million units of deodorant body spray that failed to meet the state’s clean air standards for aerosol deodorants. According to the Air Resources Board Enforcement Chief James Ryden, “Consumer products, because of their pervasive use, contribute a growing portion of VOC emissions throughout California. Therefore, it’s important that every can and bottle of product be compliant with ARB’s standards.” The violations resulted in what the Board called “significant excess emissions” from volatile organic compounds which contribute to ground-level ozone, or smog. Exposure to ozone can cause lung inflammation, impaired breathing, coughing, chest tightness, shortness of breath and worsening of asthma symptoms. Over 90 percent of Californians were said to still breathe unhealthy air at some time during the year. (ref: 42) Shares in Vedanta (2009) The Ecologist published an article on its website, www.ecologist. org, on 19 June 2009 in which it listed several UK companies which owned shares in Vedanta Resources plc. Vedanta was behind the controversial mine in India’s Orissa state which was situated on a mountain sacred to local people. The company was given the goahead to begin mining for bauxite in May 2009. Campaign groups had warned that the 600-hectare mine would result in ecological degradation that would threaten the livelihoods of tribal people. They said that several villages had been razed to make way for the construction of a refinery, with up to 100 indigenous families evicted from their land and relocated to ‘rehabilitation colonies’ where locals claimed they felt as though they were living ‘in a jail’ with little access to land for farming. A nearby bauxite refinery which was already in existence had been blamed for causing health problems, damaging crops and killing livestock. Unilever Pension Fund was listed in the Ecologist as having shares in Vedanta. (ref: 43) Products contain triclosan (July 2012) According to the ‘What’s in our products’ section of the www. unilever.com website viewed in July 2012, Mentadent P and Mentadent Sensitive toothpastes both contained triclosan. Several studies have shown that triclosan disrupts the thyroid hormone in frogs and rats, while others have shown that triclosan alters the sex hormones of laboratory animals. Others studies have shown that triclosan can cause some bacteria to become resistant to antibiotics. (ref: 44) Habitats & Resources (See also ‘Shares in Vedanta’ in Pollution & Toxics above.) Animals Animal Testing Worst ECRA rating for animal testing policy (November 2013) Unilever’s website, www.unilever.com, was viewed in November 2013 by Ethical Consumer for its animal testing policy. We found a statement from Unilever: “Unilever is committed to the elimination of animal testing. We are equally committed to consumer health and safety, and to the safety of our workforce and the environment. We do not test finished products on animals unless demanded by the regulatory authorities in the few countries where this is the law. In such cases, we try to convince the local authorities to change the law. Where some testing of ingredients is required by law or currently unavoidable, we aim to minimise the number of animals used.” Due to its use of animal testing and the lack of clarity about when it was used, for example for medical or cosmetic purposes, the company received Ethical Consumer’s worst rating in this category. (ref: 44) Involved in animal testing not required by law (November 2013) According to the PETA website viewed in November 2013, Unilever was listed in a pdf called ‘Companies that test on animals’ produced by People for the Ethical Treatment of Animals and updated 11/11/13. The companies were on the list because they have not eliminated tests on animals for their entire line of cosmetics and household products. (ref: 45) Animal testing of food for health benefits (June 2013) The BUAV released findings in June 2013 of research showing cruel and unnecessary animal tests carried out by some of the world’s leading food giants, Yakult, Danone, Nestlé and Unilever. Animal experiments have been carried out in an attempt to identify the ‘health benefits’ of certain foods to feed the growing infatuation with ‘super foods’. The animals subjected to the experiments uncovered included mice, rats, rabbits and pigs. The research is recent, having been published in the past two years. Unilever was named by the BUAV for experiments involving Hoodia gordonii, a spiny African shrub (which is already used as a weight management supplement for the treatment of obesity), rabbits and mice were subjected to a reproductive toxicity test. Pregnant rabbits and mice were force fed extracts of the plant throughout their pregnancy for 25 days. The day before the animals were due to give birth, they and their unborn foetuses were killed and examined. Unilever was also named in an experiment in which piglets were given an extract of Lipton’s tea to see if it could counter diarrhoea caused by the Ecoli stomach bug. Eight of the monthold animals died, with severe diarrhoea to blame in at least seven of the cases. (ref: 46) Factory farming Sale of intensively farmed meat (2013) The US website of Unilever brand Bertolli, www.bertolli.com, listed several frozen meals on sale when viewed in November 2013. Some of these contained meat, and this was not stated to be free range. Unilever UK also owns Peperoni, a spicy pork salami and Bovril beef and chicken extracts plus Knorr stocks. None of these were listed as containing free range or organic meat. (ref: 47) Use of non free range eggs (2012) According to its Sustainable Living Plan 2012, Unilever stated “We aim to move to 100% cage-free eggs for all our products, where allowed by local legislation. In Western Europe our Hellmann’s, Amora and Calvé brands have been 100% cage-free since 2009 and by the end of 2011, 99% of all eggs used in Ben & Jerry’s ice cream mix worldwide were cage-free. Around one-third of our mayonnaise portfolio in North America becoming cage-free by end 2012.” This suggested that not all its brands were cage free in Western Europe, not to mention all its products outside of Western Europe including non-mayonnaise products in North America. (ref: 41) Use of battery farmed eggs (2011) According to a press release by the Humane Society of the United States, dated 23rd August 2006, a campaign had been launched to ask Ben & Jerry’s to stop using eggs sourced from battery chicken farms in its ice-cream. The company was said to have given assurances over the space of a year that it would switch to free range eggs, but had failed to do so. In September 2011 the parent company’s website, www.unilever. com, was searched and the following information on their eggs sourcing policy was found: “All Ben & Jerry’s ice cream sold in Europe has used only cage-free eggs since 2004, and globally, 88.3% of all eggs used in Ben & Jerry’s production in 2009 were cage-free. In the US in 2010, all Ben & Jerry’s ice cream sold in pint containers was made with certified cage-free eggs.” However, this left some areas of the company’s business which 91 still used eggs from caged hens. (ref: 48) Animal Rights Product containing slaughterhouse by-products (2013) An Ethical Consumer shop survey, conducted on the 11th November 2013, found that the product Flora Lighter than Light, contained pork gelatine, a slaughterhouse by-product. (ref: 49) (See also ‘Sale of intensively farmed meat’ in Factory farming above.) People Human Rights Human rights abuses by palm oil supplier (23 August 2011) On 23rd August 2011 it was reported on the Rainforest Rescue website, www.rainforest-rescue.org, that the small village of Sungai Beruang on the Indonesian island of Sumatra had been stormed by 700 armed soldiers from the notorious special forces unit Brimob, and the Wilmar Group’s security forces. Wilmar International was reported to be one of the world’s biggest palm oil companies and one of the major suppliers to Unilever, one of the world’s biggest palm oil processors, which used palm oil it in almost all of it’s products. The raid on Sungai Beruang was reported to result in hundreds of people fleeing “to escape the guns and bulldozers” and much of the village being destroyed. 40 people from the ethnic group of the Suku Anak Dalam, which had lived in the area for generations, were reported to be missing. Rainforest Rescue was calling on supporters to contact Unilever and request that they reconsider their collaboration with Wilmar and replace the palm oil in its products with native fats. (ref: 50) (See also ‘Rated “fair” by Oxfams Behind the Brands scorecard’ in Climate Change above.) (See also ‘Shares in Vedanta’ in Pollution & Toxics above.) Workers’ Rights Workers rights issues at factory in Vietnam (January 2013) A report by Oxfam in January 2013 revealed evidence of poor labour practices in Unilever’s operations in Vietnam between 2011 and 2012. The in-depth review by Oxfam of one of Unilever’s Vietnam Factories showed that: • Wages were insufficient to make savings or support dependants, with instances of workers unable to eat adequate diets or afford to keep children in school. • Suppliers and managers unclear about Unilever’s codes of conduct, in some cases only accessible in English. • Workers were too scared to voice grievances or engage in freedom of association. • Factory workers employed by a third party were on much poorer terms and conditions. • Suppliers with employees working illegal overtime hours. Oxfam researchers were given access to the factory at Cu Chi, near Ho Chi Minh city, where 700 workers were directly employed by Unilever and 800 more were employed by Thang Loi, a third party labour provider. Managers and workers were interviewed on site and off site; 48 suppliers were also interviewed, with three selected for in-depth research. The results, published with the approval of Unilever, showed the company fell short of the standards it set for itself. Although the study found that wages paid by Unilever were in excess of the national minimum wage (approximately £45 per month in 2011) and the international poverty line of $2 (£1.20) per day, wages still did not meet the basic needs of employees and their families. The minimum wage itself, said the report, “lags behind a 92 rapidly-rising cost of living ... meeting only 40% to 46% of workers’ minimum expenses per month.” Of workers in the Cu Chi factory, 80% said they needed another source of income to feed their families. One worker recounted having to take two of her three children out of school to work as a consequence of inadequate pay. Any such labour issues could be dealt with by a grievance hotline or the trade union. However, neither were used nor trusted. There was only one state-run trade union in Vietnam, and it was dominated by senior managers. Similarly, the workers feared that the grievance hotline would simply go straight to the management and put their job at risk. “We dare not raise our voice through the union leaders because they are paid by the company, they are the company’s people,” said one worker. Conditions for those employed temporarily, by a third party, or by suppliers, were even worse. Globally, the number of people directly employed by Unilever decreased by nearly a half (45%) from 295,000 employees to 164,000 between 2000 and 2009. However, the report states: “The work of 131,000 people did not disappear. According to Unilever, in 2009 this work was being done instead by 86,000 people that were outsourced and/or under temporary contracts.” In the Cu Chi factory, 748 of the 1,539 workers (53%) were employed by a third party, Thang Loi – mostly migrants living in rented accommodation, paid just above minimum wage (only with cash benefits and overtime did this rise above the local average urban income). Among suppliers outside the factory, 20 of the 48 interviewed said Unilever’s supplier code (which required at a bare minimum an adherence to local laws) had never been mentioned. At one supplier, employees worked four hours’ overtime a day, six days a week, for 10 months: well in excess of a legal national limit of 200 hours a year. Another said that offering excessive overtime gave it a competitive advantage. Unilever said it was disappointed by the outcome of the Oxfam report and the problems stemmed from the assumption that regional operations would follow its global CSR standards. It stated that it would work with its factory in Vietnam to change the way it works. However, it was pointed out that Vietnam was just one case study and that the company had a presence in over 100 countries, directly employing 171,000 employees. Nearly 55% of its business was in emerging markets. Unilever stated that it would welcome Oxfam back to the factory in two years time to assess improvements made. (ref: 51) Child labour likely in vanilla supply chain (May 2011) In May 2011 Dutch sustainable development NGO SOMO published an overview of Unilever’s controversial business practices that occurred in 2010. It focussed on Unilever’s use of vanilla from Madagascar in its ice cream. Vanilla production is plagued by child labour and unsustainable farm gate prices. Two thirds of EU vanilla imports come from Madagascar. There were 80,000 smallholder, family-run vanilla farms in Madagascar. In 2008, growers were getting 6.6% of the export price. In 2010 it was reported that growers were earning a dollar a day. 97,000 children aged 5-17 were economically active in Sava, a region of Madagascar responsible for the vast majority of vanilla production. On the subject of child labour, Unilever responded by saying that it was satisfied that its suppliers were not sourcing from producers that resort to child labour. It made no comment on low farm income despite the fact that it sourced 8% of Madagascar’s vanilla. Low farm income was related to child labour because vanilla prices had plummeted, so growers were forced to rely on their children for unpaid work in the fields. However, the report stated that the ethical standards of Unilever’s (first tier) suppliers were not effective because they could monitor the work of farmers further down the chain. 6,000 individual farmers might be indirectly supplying Unilever. SOMO concludes that Unilever was not taking enough responsibility for addressing both these issues, despite Unilever’s awareness of the problems in its vanilla supply chain and its influence as a major client. It was noted that it had committed too sourcing Fairtrade vanilla for the minority share of its ice cream (Ben & Jerry’s) by 2013 whilst failing to address responsible sourcing for the majority of its ice cream. (ref: 52) Sexual Harassment at Kericho tea plantation (August 2012) In February 2012 the School of International and Public Affairs, Columbia University, published a report entitled “Allegations of sexual harassment and abuse in Unilever’s Kericho plantation, Kenya: A case study of due diligence and certification processes”. Unilever was criticized for not showing due diligence in its response to allegations of sexual harassment and abuse of female workers by their male supervisors at its Kericho tea plantation in Kenya. The report claimed that “sexual harassment and coercive sex [are] absolutely standard for all women under forty”. The paper concludes that “on many dimensions the company took a defensive rather than proactive approach to the allegations, thereby falling short of its own commitments to due diligence.” The report also criticized Unilever for forcing female employees to take pregnancy tests, which Ethical Consumer considered to be a discriminatory practice. Due to the lack of stakeholder engagement the company received a poor rating. Auditing and reporting (poor) A search of Unilever’s website found there was no evidence of a schedule of audits for its whole supply chain or disclosure of results of any audits completed. There was no commitment to audit its whole supply chain. Its website stated “Based on our assessment of supplier risk, we may request further verification from suppliers in the form of self-assessments and audits to verify that their operational practices meet our Supplier Code requirements”. It continued by stating that if practices did not meet its requirements then suppliers would need to take action to achieve compliance. Unilever said it was a continuous process but said in cases of non-cooperation or final non-compliance, it would cease doing business with that supplier. It said that it engaged with other industry peers to “deploy a common approach to supplier assessments that is recognised across our industry...This facilitates a process where suppliers can confidentially share their audit reports on the principle that ‘an audit for one is an audit for all’. This reduces unnecessary duplication and complexity and accelerates the process of assessing suppliers”. There was no mention of costs. Unilever was considered to have a poor rating for auditing and reporting. Difficult issues (poor) Unilever published a response to the study, dated 17 April 2012, written by Rachel Cowburn-Walden. This response argued that the claims of sexual harassment had not been proven. However, it also highlighted that Unilever had rolled out a human rights training programme and appointed a welfare manager at the Kericho plantation. (ref: 53) No discussion was found on Unilevers website about working towards payment of a living wage, homeworkers, and freedom of association or problems with audit fraud or training for buying agents on labour standards therefore the company received a poor rating in this category. Supply Chain Management Overall Unilever received Ethical Consumer’s worst rating for supply chain management. (ref: 54) Worst ECRA rating for supply chain management (October 2013) Unilever was sent a questionnaire in October 2013 requesting information on its supply chain management. No response was received. Ethical Consumer searched Unilever’s website, www. unilever.com, and found Unilever’s Supplier Code and set of guidelines. Supply chain policy (poor) The Supplier Code had adequate provisions for child and forced labour. It stated that freedom of association, hours and wages should in be accordance with local laws, it did not state an upper limit on hours work. Ethical Consumer considered these provisions inadequate. There was no statement defining the width and depth the code applied to within its supply chain and there was no provisions relating to employment being free from discrimination. Therefore Unilever was considered to have a poor supply chain policy. Stakeholder engagement (poor) A search of Unilever’s website found no evidence of its involvement in multi-stakeholder initiatives or NGOs / NFPs in working to improve workers rights within its supply chain. The company appeared to be members of several business-led initiatives working on improving workers rights within supply chains including the Global Social Compliance Programme (GSCP) and AIM-PROGRESS. There was a confidential ethics hotline but this appeared to be for reporting non-compliance with Business Code Principles. Politics Genetic Engineering Pro GM policy statement (November 2013) In November 2013 Ethical Consumer searched the Unilever website for the company’s policy on the use of GM ingredients. The following position statement was found on its website; “We support the responsible use of biotechnology within the framework of effective regulatory control and provision of information about its use. The use of this technology to improve food crops can bring important benefits to mankind and individual applications should be judged on their merits. “We acknowledge that the public’s view of biotechnology, such as the use of GM ingredients in foods, is still evolving and that the debate and public acceptance is at different stages in different regions of the world. “Our companies are free to use ingredients derived from modified crops, which have been approved by the regulatory authorities and which meet our own standards for quality and acceptability. “The decision whether or not such ingredients will be used is made at local or regional level, taking into account public perception, national legislation, availability and costs of alternatives and attitudes of our customers, including the retail trade.” (ref: 47) Political Activities Member of WEF (July 2013) Unilever was listed as a strategic partner of the World Economic Forum, on its website www.weforum.org viewed by Ethical Consumer in July 2013. The World Economic Forum was a lobby 93 group which campaigned for greater economic liberalisation and deregulation. ECRA defined the World Economic Forum as a corporate lobby group which lobbied for free trade at the expense of the environment, animal welfare, human rights or health protection. (ref: 55) Member of four lobby groups (2011) According to the Unilever website, www.unilever.com, viewed in 2011, the company was a member of the follwing lobby groups; the European Round Table of Industrialists (ERT), the International Chamber of Commerce (ICC), TransAtlantic Business Dialogue (TABD), the World Business Council for Sustainable Development (WBCSD) and the World Economic Forum (WEF). (ref: 47) Anti-Social Finance Worst ECRA rating for likely use of tax avoidance strategies (November 2013) In November 2013 Ethical Consumer viewed the Unilever family tree on the corporate website Hoovers.com. This listed a number of subsidiaries Ethical Consumer to be considered at high risk of being used for tax avoidance purposes due to the company type and the fact that they were located in jurisdictions considered by Ethical Consumer to be tax havens. These included a management, a holding and security brokers and dealers subsidiaries based in Switzerland plus an advertising company based in the Channel Islands. Based on this evidence Unilever was considered likely to be using tax avoidance strategies and received Ethical Consumer’s worst rating in this category. (ref: 39) Excessive directors’ pay (2012) According to Unilever’s 2012 Annual Report, in 2012 the CEO was paid £6,030,000 and the CFO was paid £3,878,000. Ethical Consumer regarded payments of over £1 million as excessive. (ref: 56) Criticised by ActionAid for having subsidiaries in tax havens (October 2011) ActionAid published a FTSE 100 Tax Haven Tracker in October 2011 which tracked how many of the subsidiaries of the FTSE 100 companies were in tax havens. It uncovered that Unilever had 696 subsidiaries, 34% of which were in developing countries and 26% of which were in tax havens. According to ActionAid corporate tax avoidance, one of the main reasons companies use tax havens, was having a massive impact on rich and poor countries alike. Developing countries, it said currently lose three times more to tax havens than they receive in aid each year. Chris Jordan, ActionAid’s tax justice expert said: “ActionAid’s research showing the use of tax havens by Britain’s biggest companies raises serious questions they need to answer. Tax havens have a damaging impact on the UK exchequer, the stability of the international financial system, and vitally on the ability of developing countries to raise tax revenues which would lift them out of poverty and make them less dependent on aid.” The use of tax havens facilitates tax avoidance and evasion, which undermines the revenue bases of both developing and developed countries. Additional revenues are urgently needed both to invest in the fight against poverty and to tackle the deficits incurred during the financial crisis in rich countries. Chris Jordan continued: “When multinationals use tax havens to avoid paying their fair share, ordinary people in both poor and rich countries are left to pick up the bill. Spending on doctors, nurses and other essential services gets cut for those who need it most. Tax havens might provide the lure of financial secrecy and low tax rates for big companies, but at a time when all countries are desperate for revenues, the UK government can’t afford to turn a blind eye.” ActionAid was calling on the government to urgently rethink its current proposals to relax UK anti tax haven rules. The Treasury 94 itself estimated these changes would result in an £840 million tax break for multinational companies that used tax havens. With both developing and developed countries bearing the brunt of debilitating losses, ActionAid said the UK must ensure the G20 takes the decisive action it promised on tax havens at the London summit in 2009. (ref: 57) Pukka Herbs organic herbal teas [O] Owned by Pukka Herbs Environment Environmental Reporting Best ECRA rating for environmental reporting (November 2013) In November 2013 a questionnaire was sent to Pukka Herbs asking for its environmental report. Ethical Consumer received no reply. A search was made of Pukka Herbs website, www. pukkaherbs.com, for the company’s environmental report. The company’s website stated that all of its herbs and porducts were certified organic by the Soil Association and the USDA. As the company had a turnover of less than £8m and was providing an environmental alternative it received Ethical Consumer’s best rating for environmental reporting. (ref: 58) People Supply Chain Management Best ECRA rating for supply chain management (November 2013) In November 2013 a questionnaire was sent to Pukka Herbs asking for its supply chain policy. Ethical Consumer received no reply. A search was made of Pukka Herbs website, www. pukkaherbs.com, for the company’s supply chain policy. No supply chain policy was found. The company sold products ranging from skincare creams to tea. Most of the products had been certified organic by the Soil Association, it also sold some Fairtrade certified teas. The Soil Association certification scheme included some provisions for workers rights. Pukka Herbs received Ethical Consumer’s best rating for supply chain policy due to the fact it had an effective if not explicit practice and a turnover of less than £8m. (ref: 58) Politics Company Ethos (+ve) All organic products (November 2013) In November 2013, Ethical Consumer viewed Pukka Herbs website, www.pukkaherbs.co.uk, which stated that “all our herbs and products are certified organic by the Soil Association and the USDA”. (ref: 58) Product sustainability (+ve) Organic Product (+ve) Organic (November 2013) Ethical Consumer viewed Pukka herbs website in November 2013 and found that it sold herbal teas certified by the Soil Association. (ref: 58) Redbush Rooibos Tea Owned by Redbush Tea Co Redbush Tea Co, 90 Long Acre, Covent Garden, London, WC2E 9RA Environment Environmental Reporting Best ECRA rating for environmental reporting (November 2013) In November 2013 a questionnaire was sent to Redbush Tea Co asking for its environmental report. Ethical Consumer received no reply. A search was made of Redbush Tea Co website, www. redbushtea.com, for the company’s environmental report. The company’s website included an environmental policy which stated the company had put into place a number of “policies and changes to ensure that we do what we can to protect and preserve our precious planet”. It stated that for its tea boxes it used timber sourced from managed, sustainable forests and for its tea bags it used non-chlorine bleached paper which was sourced from sustainable forests in Europe, Ecuador and the Philippines. The company also stated that in 2006 it had made the decision to drop using non-sustainable palm oil in its handmade soaps. The company also donated profits from the sale of its tea to the Kalahari Peoples Fund (KPF). Redbush Tea Co was considered to be providing an environmental and social alternative and therefore received Ethical Consumer’s best rating for environmental reporting. (ref: 59) People Supply Chain Management Worst ECRA rating for supply chain management (November 2013) In November 2013 a questionnaire was sent to Redbush Tea Co asking for its supply chain policy. Ethical Consumer received no reply. A search was made of Redbush Tea Co website, www. redbushtea.com, for the company’s supply chain policy. No supply chain policy was found. Since February 2001 the company had donated some of its profits from the sale of their teas to the Kalahari Peoples Fund (KPF). The fund helped to promote innovative community development programmes ranging from training community members to become local teachers, ensuring that their culture and language is sustained, craft cooperatives, establishing farmland where crops can be grown to support communities to buying computers for their schools. While The Redbush Tea company was applauded for its work with the Kalahari people the company did not have any publicly available information regarding its workers within its supply chain. It therefore received Ethical Consumer’s worst rating for supply chain management. (ref: 59) Steenbergs organic tea [O] Owned by Steenbergs Organic Steenbergs Organic, Steenbergs Limited, 6 Hallikeld Close, Barker Business Park, Melmerby, Ripon, HG4 5GZ, United Kingdom Environment Environmental Reporting Best ECRA rating for Environmental Reporting (November 2013) In November 2013 a questionnaire was sent to Steenbergs Organic asking for its environmental report. Ethical Consumer received no reply. A search was made of Steenbergs Organic website, www.steenbergsorganic.net, for the company’s environmental report. An environmental policy was found which included four aims: 1. To strive for zero environmental impact from our business now 2. To be organic in all we do 3. To think about the environmental impact of the ways in which we work, then to strive for the best practical environmental option 4. Good packaging The company also had information on sourcing, transport & travel, packaging & waste, energy & IT, building, and carbon costs. Steenbergs demonstrated excellent understanding of its main environmental impacts. It stated: “Our environmental principles are deeply held, so the factory incorporates many eco-features, including low water usage toilets, 100% green energy, solar tubes, natural linoleum, carbon neutral carpet tiles and phone services from an ethical phone co-operative. Steenbergs offsets its excess carbon footprint, including all transport in, staff travel (to and from work) and transport outwards through Climatecare. We believe that we are one of the only UK food businesses that already has a zero carbon footprint, and we have been so since 2006. There’s still more to be done, but we’re working on this - more recycling, better packaging and solar heating are all being addressed.” Due to the fact the company had a turnover of less than £8 million and was providing an environmental alternative it received Ethical Consumer’s best rating for environmental reporting. (ref: 60) Animals Animal Rights Sells pet food (November 2013) In November 2013 Ethical Consumer viewed Steenbergs website, www.steenbergs.co.uk, and found that the company sold organic pet food. While organic pet food addressed factory farming issues, it was still a product containing animal which Ethical Consumer considered to be an animal rights issues. The company therefore lost a whole mark in this category. (ref: 61) People Supply Chain Management Best ECRA rating for Supply Chain Management (November 2013) In November 2013 a questionnaire was sent to Steenbergs Organic asking for its supply chain policy. Ethical Consumer received no reply. A search was made of Steenbergs Organic two websites, www.steenbergsorganic.net and www.steenbergs. co.uk, for the company’s supply chain policy. An ethical policy was located which included adequate clauses on prohibiting forced labour, freedom of association, and employment free from discrimination. The clause on child labour was considered inadequate due to the fact “child” was not defined in accordance with International Labour Organisation’s (ILO) definition. The clauses on working hours and living wages were also considered inadequate due to the fact they were only required to meet local or national laws. However since its establishment in 2003 the company was registered with FLO-Cert GmbH and The Fairtrade Foundation to trade in and sell Fairtrade tea products, it was also one of the few businesses to be registered to trade in and sell Fairtrade spices and herbs. According to its website over 80% of its raw material purchased were organic and much of it Fairtrade as well. Due to the fact the company was considered to be a small company with a turnover of less than £8million and had an effective if not explicit policy it received Ethical Consumer’s best rating for supply chain management. (ref: 60) 95 Product sustainability (+ve) People Organic Product (+ve) Human Rights Certified organic (November 2013) In November 2013 Ethical Consumer viewed Steenbergs website, www.steenbergs.co.uk and found that it sold teas certified organic. (ref: 61) Taylors of Harrogate Herbal teas [O] Owned by Bettys & Taylors Group Ltd Bettys & Taylors Group Ltd, 1, Parliament St, Harrogate, North Yorkshire, HG2 7NX, England Environment Environmental Reporting Worst ECRA rating for environmental reporting (November 2013) Bettys and Taylors Group’s website, www.bettysandtaylors. co.uk, was searched for an environmental policy in November 2013, and the group’s environmental policy was downloaded. The policy discussed packaging, waste, emissions, noise pollution, resource use, reforestation efforts, recycling and the company said that they audited all suppliers to ensure that they were environmentally aware and complied with environmental legislation. The company was a signatory to the Food and Drink Federation’s Five-Fold Environmental Ambition, and consequently measured and targeted reductions in energy, water, waste, packing and food miles, and reported on the company’s progress annually. In the 2011 report the company said it recorded a 17% reduction in energy used per tonne of production at its tea and coffee factory, a saving of 100,000 road miles per year, by importing commodities through Teesport in the North East, and a decrease in food waste due to partnerships with charities and local farms. (See also ‘No palm oil policy found’ in Climate Change above.) Supply Chain Management Worst ECRA rating for supply chain management (October 2013) In October 2013 a questionnaire was sent to Bettys & Taylors Group Ltd asking for its supply chain policy. Ethical Consumer received no reply. A search was made of Bettys & Taylors Group Ltd website, www.bettysandtaylors.co.uk, for the company’s supply chain policy and downloaded the “Taylors of Harrogate Ethical Trading Policy for Tea & Coffee” dated September 2011. Supply chain policy (inadequate) The company’s Trading Policy stated that it adhered to the following principles, which included right to freedom of association, employment free from discrimination and payment of living wages. There was also clauses on hours and child labour however these were not defined and therefore were not considered adequate. There was no provision on the use of forced labour and no statement which stated it applied to the entire breadth of the supply chain. Therefore Battys and Taylors was considered to have an inadequate supply chain policy. Stakeholder engagement (rudimentary) Taylors of Harrogate stated that it worked with the Ethical Trading Intiative which was a multi-stakeholder process as well as the Ethical Tea Partnership - a not-for-profit organisation that monitored social and environmental conditions on tea estates in all major tea producing regions. It also said it brought tea from Faritrade, Rainforest Alliance and Utz Certified. There was no mention of a process whereby workers could feedback to the company about workplace conditions therefore Bettys and Taylors received a rudimentary stakeholder engagement rating. However, this report could not be found. Although the company seemed to understand it key environmental impacts, it did not present environmental performance data and did not provide future dated and quantified environmental targets. Bettys and Taylors Group therefore received Ethical Consumer’s worst rating for environmental reporting. (ref: 62) Climate Change No palm oil policy found (November 2013) Bettys and Taylors Group’s website, www.bettysandtaylors. co.uk, was searched for a palm oil policy in Novermber 2013. No information could be found. Due to the fact the company sold biscuits and chocolates under the Betty brand the company lost half marks in Ethical Consumer’s rating system in the categories of climate change, habitats & resources and human rights. (ref: 63) Habitats & Resources (See also ‘No palm oil policy found’ in Climate Change above.) Animals Auditing and reporting (poor) Taylors of Harrogate stated that suppliers not covered by an international certification scheme would be required to have a diagnostic visit from a certifying body of their choice. For first time diagnostic visits costs could be covered by Taylors of Harrogate. However producers would be expected to cover the costs of certification. The company’s ultimate aim was to have 100% suppliers covered by certification schemes by 2013. However there was no disclosure of results from audits, there was no schedule for continued audits until producers were certified and it was unclear what the company did in instances of noncompliance. Taylor of Harrogates received a poor auditing and reporting rating. Difficult issues (poor) No discussions about purchasing training, audit fraud, illegal freedom of association and living wage could be found on the company’s website. Animal Rights Sells meat in Cafes (November 2013) A search of Bettys and Taylors website, www.bettysandtaylors. co.uk, by Ethical Consumer in November 2013, found that the company sold meat and fish in its cafe which were labelled as being free-range. (ref: 63) Overall the company received a worst Ethical Consumer rating for supply chain management. (ref: 64) Politics Genetic Engineering Products potentially contain GMOs (November 2013) Bettys and Taylors Group’s website, www.bettysandtaylors. co.uk, was searched for a GMO policy in November 2013. The 96 group’s environmental policy was downloaded. The environmental policy had a small GMO section which stated ‘wherever possible we try to work with the very best suppliers. We do not actively source any genetically modified ingredients for our food and beverage products. However, we acknowledge that the increasingly widespread use of GM soya and corn – particularly in animal feed– means that we can no longer expect our extended supply chain to be GM free. No further information could be found. The company sold meat through its cafés. Climate change impact sector (November 2013) In November 2013 Financial Times website, www.financialtimes. com reported that the competition comission was looking into the proposed joint venture between Tata Sons and Singapore Airlines which will run Tata-SIA Airlines. The new airline was due to launch in June-July 2014 according to the report. (ref: 68) Product sustainability (+ve) High climate impact sector (November 2013) In November 2013 Ethical Consumer viewed Tata Motors 68th Annual Report 2012-2013 which stated “Tata Motors Limited is India’s largest automobile company. It is the leader in commercial vehicles and among the leaders in passenger vehicles in India with winning products in the compact, midsize car and utility vehicle segments. It is also the world’s fourth largest bus and fifth largest truck manufacturer”. (ref: 69) Organic Product (+ve) Pollution & Toxics Marketed as Organic (November 2013) The Taylors of Harrogate website was viewed in November 2013 and listed organic peppermint and chamomile tea bags as being organic. (ref: 65) Death of worker and protestors (2010) According to the 2011 Ecologist report ‘Whats really in your cuppa’ in 2010, on an estate owned by Tata Group, a worker who collapsed while spraying pesticides was reportedly refused medical treatment and later died. Protests in response to the death were quelled by local police, resulting in the deaths of two protesters and a further 15 injuries. As the company did not commit to business-wide GMO free products, Bettys and Taylor received a negative mark for potentially supplying products containing GMOs. (ref: 62) Teapigs tea Owned by Teapigs Ltd Teapigs Ltd is owned by Tata Global Beverages owned by Tata Group (35%) Tata Group, Bombay House, 24 Homi Mody St, Fort,, Mumbai, 400 001, India Tata Global Beverages also owns Tetley Redbush tea [S] and Tetley tea Environment Environmental Reporting Worst ECRA rating for environmental reporting (November 2013) In November 2013 a questionnaire was sent to Tata Global Beverages (TGB) asking for its environmental report. Ethical Consumer received a reply. Which included a link to TGB’s sustainability report dated 2008-09 which included a chapter on environmental performance. The chapter included details about how much the company had used in materials, green house gas emissions, water use, biodiversity and environmental expenditure. In the questionnaire response from TGB it stated that its global Green House Gas (GHG) emissions had been independently verified by British Standards Institution (BSI) as per ISO 14064 and that it had been rated as Climate Disclosure Leadership Index in India covering over 65 sites, globally, including factories and plantations. Its climate change strategy included, sustainable agricultural practices towards climate change adaptation; sustainable forestry, afforest ration and sequestration towards climate change mitigation; use of renewable sources - wind energy, bio gas, Tata Solar, etc. and energy efficiency programs & ISO 50001 in all the production units. TGB was considered to have demonstrated a good understanding of its main environmental impacts however it did have two quantified dated targets nor was its data or information independently verified. TGB received a worst Ethical Consumer rating for environmental reporting. (ref: 66) Climate Change Oil and gas exploration (November 2013) In November 2013 Ethical Consumer viewed Tata Petrodyne website, www.tatapetrodyne.in. It stated that the company was involved in the exploration and production of crude oil and natural gas. (ref: 67) The report also stated: “Grown in monoculture, tea plants provide ideal conditions for a number of pests, resulting in the widespread use of toxic pesticides. Recently four elephants were found dead in Kaziranga National Park, India, after they wandered into a tea plantation and ate grass which had been sprayed with pesticides.” (ref: 70) Shares in Vedanta (2009) The Ecologist published an article on its website (www.ecologist. org) on 19 June 2009 in which it listed several UK companies who owned shares in Vedanta Resources plc. Vedanta was behind the controversial mine in India’s Orissa state which was situated on a mountain sacred to local people. The company was given the goahead to begin mining for bauxite in May 2009. Campaign groups had warned that the 600-hectare mine would result in ecological degradation that would threaten the livelihoods of tribal people. They said that several villages had been razed to make way for the construction of a refinery, with up to 100 indigenous families evicted from their land and relocated to ‘rehabilitation colonies’ where locals claimed they felt as though they were living ‘in a jail’ with little access to land for farming. A nearby bauxite refinery which was already in existence had been blamed for causing health problems, damaging crops and killing livestock. Jaguar Cars Pension Plan (a subsidairy of Tata Motors) was listed in the Ecologist as having shares in Vedanta. (ref: 43) Shares in Vedanta (2009) The Ecologist published an article on its website (www.ecologist. org) on 19 June 2009 in which it listed several UK companies who owned shares in Vedanta Resources plc. Vedanta was behind the controversial mine in India’s Orissa state which was situated on a mountain sacred to local people. The company was given the goahead to begin mining for bauxite in May 2009. Campaign groups had warned that the 600-hectare mine would result in ecological degradation that would threaten the livelihoods of tribal people. They said that several villages had been razed to make way for the construction of a refinery, with up to 100 indigenous families evicted from their land and relocated to ‘rehabilitation colonies’ where locals claimed they felt as though they were living ‘in a jail’ with little access to land for farming. A nearby bauxite refinery which was already in existence had been blamed for causing health problems, damaging crops and killing livestock. Land Rover Pension Trustees Ltd (a subsidairy of Tata Motors) was listed in the Ecologist as having shares in Vedanta. (ref: 43) 97 Habitats & Resources (See also ‘Shares in Vedanta’ in Pollution & Toxics above.) (See also ‘Shares in Vedanta’ in Pollution & Toxics above.) (See also ‘Oil and gas exploration’ in Climate Change above.) Animals Animal Testing Involved in animal testing (November 2013) In November 2013 Ethical Consumer viewed Advinus Therapeutics website, www.advinus.com, a subsidairy of Tata Group and found that it had been “only one of the 5 labs worldwide to successfully complete a Transgenic mice carcinogenicity studies”. The company also offered in vivo services. (ref: 71) Animal Rights Manufactures and markets leather (November 2013) In November 2013 Ethical Consumer viewed Tata Internationals website, www.tatainternational.com and found that the company was involved in the manufacturing and selling of leather products. Leather was considered by Ethical Consumer to be a slaughterhouse by product. (ref: 72) People Human Rights Supplier to Israeli military (June 2013) In June 2013 it was reported on the Who Profits? website that Land Rover (a subsidariy of Tata Motors) supplied armoured vehicles to the Israeli ministry of defence through its sole Israeli distributor, Eastern Automobile Marketing, which also supplied maintenance services for the vehicles. The Israeli army was also said to have developed the ‘David’ armoured vehicle, which was built on top of a Land Rover Defender chassis. According to the article, “David Vehicles are used by the Israeli army to protect illegal settlements and military bases along the West Bank, to prevent Palestinian shepherds from herding on their lands and to oppress Palestinian demonstrators. David Vehicles carrying tear Gas launchers on their roofs were used during non violence demonstrations in the village of Nabi Saleh.” (ref: 73) Operations in oppressive regimes (November 2013) In November 2013 Ethical Consumer viewed Tata Global Beverages website, www.tataglobalbeverages.com, and found that it had operations in Russia and China. It also had offices in Pakistan, Bangladesh and Sri Lanka. The company was headquartered in India. At the time of writing Ethical Consumer considered each of these countries to be governed by oppressive regimes. (ref: 66) (See also ‘Shares in Vedanta’ in Pollution & Toxics above.) Workers’ Rights (See also ‘Death of worker and protestors’ in Pollution & Toxics above.) Labour abuses on Indian tea plantations (July 2013) A press release from the Accountability Counsel on July 5th 2013 alleged that workers on Tata’s Tetley tea plantations in northeast India, who made less than $2 a day, demanded the company respect their human rights on World Bank-financed plantations. A workers’ complaint to the World Bank calls on the Bank to ensure the end of inhumane working and living conditions, and coercion and pressure of workers on the plantations. On Wednesday 3rd July 2013, in the presence of the World Bank’s accountability office, Tata met with worker representatives to discuss intimidation and retaliation by plantation management against workers participating in the complaint process. “While Tata and Tetley market themselves globally as socially responsible leaders, they are fooling their customers and making large profits from the mistreatment and exploitation 98 of marginalized indigenous communities,” said Stephen Ekka, Director of PAJHRA, one of three community organisations that filed the complaint to the World Bank’s accountability office. Workers had been interrogated, intimidated, and in some cases, retaliated against by plantation management for voicing their complaints. One worker, who did not wish to be named for fear of losing her job said, “I worked a heavy workload even when nine months pregnant. I live in a broken home without clean water. Tata refuses to respect us as human beings.” “The World Bank Group must ensure that workers receive the basic protections that it claims to value and is responsible for upholding,” says Komala Ramachandra of Accountability Counsel, a non-profit organization supporting workers in their complaint. Jayshree Satpute of Nazdeek, a legal empowerment organisation working closely with workers, said, “Tata is not only in violation of its contract with the World Bank, but is also denying the basic human rights guaranteed to the workers under the Indian Constitution and domestic laws.” Wilfred Topno, Secretary of People’s Action for Development, stated, “A colonial attitude and feudal structure persist in the plantations, with the same subhuman living and working conditions for the last 150 years. Our community demands change.” Tata Global Beverages, and their brand Tetley Tea, is the second largest player in global tea industry. The World Bank Group, through an investment in Tata, owns a nearly 20 percent stake in the tea plantations involved in the complaint to the World Bank’s accountability office. (ref: 74) Health and Safety Executive fines (2013) In April 2013 it was reported on the Health & Safety Executive (HSE) website, www.hse.gov.uk, that Tata Chemicals Europe Ltd, which is part of the global Tata group, had been fined more than £100,000 after workers were put in danger in three separate incidents at its Cheshire factory. Tata Chemicals was prosecuted by the HSE following an investigation into the incidents at the Winnington Lane site, all of which occurred during 2010. Chester Crown Court was told on the 10th of April 2013 that the first incident happened on 29 January 2010 when a worker was trying to reach a pump to restart it when his right foot went through a missing part of the grating. He was exposed to a toxic liquid at a temperature of approximately 95 degrees Celsius when his foot entered the sump below, which was used to collect overflowing chemicals. The second incident occurred six months later, on 25 July 2010, when a dangerous gas was released, resulting in high levels of carbon monoxide being present in the area of the plant where employees were working. An investigation into the incident found employees had not been given sufficient practical training for the work activity that caused the gas leak, and the emergency procedures at the plant were inadequate. The final incident took place on 21 November 2010 when part of the gantry a worker was walking along gave way as the metal grating under his feet had become badly corroded. He escaped with minor injuries after landing on a scaffolding board on the walkway below. When a HSE inspector visited the factory, she discovered the company had failed to report another part of the grating on the same walkway collapsing two days before the incident on 21 November. Tata Chemicals Europe Ltd pleaded guilty to four breaches of the Health and Safety at Work etc Act 1974 due to failing to ensure the safety of workers. The company also admitted two breaches of the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 after it failed to report the two walkway collapses in November 2010 as soon as possible, despite this being a legal requirement. Tata Chemicals was fined a total of £100,750 for all six offences and ordered to pay £71,082 in prosecution costs. (ref: 75) Supply Chain Management Worst ECRA rating for supply chain management (October 2013) In January 2013 a questionnaire was sent to Tata Global Beverages (TGB) asking for its supply chain policy. Ethical Consumer received a reply which stated that all of its tea was covered under the Ethical Tea Partnership (ETP) and that it had a target to source 100% of Tetley tea from Rainforest Alliance certified farms by 2016. Overall TGB received Ethical Consumer’s worst rating for supply chain management. Supply chain policy (inadequate) TGB stated that the company was a signatory of the UN Global Compact and adhered to the principles contained within the code which included freedom of association, forced labour, child labour and employment free from discrimination. Ethical Consumer searched the UN Global Compact website for the company’s Communication of Progress - a document which was sent to update the initiative on the company’s progress - however TGB could not be located on the website. The only workers right provision that could be located was in the company’s Code of Conduct policy 2008 which included a provision for employment free from discrimination. No commitment could be found to ensure workers rights provisions were adhered to throughout its supply chain. TGB received a inadequate rating in this category. Stakeholder engagement (rudimentary) TGB stated that its tea brand Tetly was a member of ETP, a business led initiative bringing together tea companies which worked towards (among other things) improving workers and farmers livelihood. The company was also involved with another buisness led initiative trustea. While it was clear TGB was engaging with other tea companies to try and improve workers and farmers livelihood within the tea sector, they were not considered by Ethical Consumer to be a multi-stake holder initiative which were led by non-governmental organisations. In Sri Lanka, TGB stated that it worked with local staff from CARE on the Plantation Community Empowerment Project that focused on labour standards and wider empowerment issues, particularly for women. TGB also stated that it worked with local staff from WUSC and the Sri Lankan Centre for Poverty Analysis. TGB stated in the questionnaire that it worked with indirectly or directly a range of non-governmental organisations (NGOs) such as Christian Aid, SOMO and Solidaridad. TGB stated that under the Rainforest Alliance and ETP standards there were grievance procedures which allowed employees to feedback anonymously about working conditions. There was no mention of TGB’s own grievance procedure for workers not covered under these schemes. Due to its involvement in trade unions and NGOs, TGB received a rudimentary rating for stakeholder engagement Auditing and Reporting (poor) TGB stated in the questionnaire returned that its audits were always performed by independent, third party audit firms. The company only stated Tetley’s current situation with regards to auditing which it said 50% had been certified by Rainforest Alliance (RA), 14% were working towards RA certification, another 20% were audited by ETP and 16% had not been audited. TGB received a poor rating for auditing and reporting because there was no commitment to audit its whole supply chain which included other drinks brands, there was no remediation strategy from those suppliers covered under ETP or RA, and no schedule for auditing suppliers. Of the 16% that had not been audited TGB stated they were “low priority” sites in Sri Lanka and India which the company may exit in the future. There was no mention of costs. Difficult issues TGB stated in its questionnaire that in November 2013 some of its senior managers of the buying team underwent University of Cambridge Sustainability Leadership Programme, it also said that internal training occurred on sustainability issues. With its Tetley brand the group had long term purchasing agreements with former companies such as Kanan Devan Hill Plantation and APPL. TGB stated that it had recently entered into a joint partnership in China and stated that it had the support of ETP whose standard required Chinese suppliers to have “parallel means” in place and recommends that factories establish worker committees. TGB was considered to be addressing one difficult issue within its supply chain. It therefore received a rudimentary rating for this category. (ref: 66) Arms & Military Supply Manufactures products for defence industry (November 2013) In November 2013 Ethical Consumer viewed Tata Advanced Systems (TASL) website, www.tataadvancedsystems.com, which stated it was addressing the business areas of Defence, Aerospace, Aero-Structures and Homeland Security. The company was establishing critical manufacturing capabilities through strategic alliances and collaborations with Global Technology Majors in the following areas: RF Systems and ICT Networks (SDRs, Ruggedized Switches & Interoperability Gateways) Maritime Systems – Maritime Command & Control (IPMS & IBS), Sonars & Simulators Mini and Micro UAVs NVDs (Monoculars, Binoculars, Weapon Sights) Aerospace & Aero-Structures Homeland Security TASL was also involved in developing a family of Mini Unmanned Aerial Vehicles (UAVs) for various defence and civil applications. These Mini UAVs would be fully equipped with a wide variety of mission-specific payload, appreciated operational capabilities and a user-friendly man-machine interface. (ref: 76) Listed as military contractor (2011) In the International Defence Directory 2011, Tata International Singapore Pte. Ltd was listed as a military supplier involved in the manufacture and distribution of steel and aluminium products for the Air Force. The company was also provided supply chain management services. (ref: 77) Listed as military contractor (2011) In the International Defence Directory 2011, Tata Consultancy Services Ltd was listed as a military supplier involved in the provision of consultancy service for information technology and business process outsourcing. (ref: 77) 99 Politics People Anti-Social Finance Supply Chain Management Worst ECRA rating for likely use of tax avoidance strategies (November 2013) In November 2013 Ethical Consumer viewed the Tata Sons family tree on the corporate website Hoovers.com. This listed a number of subsidiaries Ethical Consumer to be considered at high risk of being used for tax avoidance purposes due to the company type and the fact that they were located in jurisdictions considered by Ethical Consumer to be tax havens. Worst ECRA rating for supply chain management (November 2013) In November 2013 a questionnaire was sent to Punjana Ltd asking for its supply chain policy. Ethical Consumer received no reply. A search was made of Punjana’s website, www.punjana. com, for the company’s supply chain policy. These included holding companies based in Switzerland, Hong Kong and Singapore and an investment company based in Switzerland. Given that the company had two or more subsidaries which were considered to be likely to be used for tax avoidance strategies and were based in tax havens it received Ethical Consumer’s worst rating in this category. (ref: 39) Worst ECRA rating for likely use of tax avoidance strategies (November 2013) In November 2013 Ethical Consumer viewed the Tata Steel family tree on the corporate website Hoovers.com. This listed a number of subsidiaries Ethical Consumer to be considered at high risk of being used for tax avoidance purposes due to the company type and the fact that they were located in jurisdictions considered by Ethical Consumer to be tax havens. These included several holding companies based in Singapore. Tata Steel receieved Ethical Consumer’s worst rating for likely use of tax avoidance strategies due to the fact it had two or more high risk subsidaries based in tax havens. (ref: 39) Human rights abuses in India (May 2010) On 10th May 2010 the website www.forbes.com published an article that reported conflict between local Indian people and mining companies. Tata Steel was named as a company acquiring thousands of acres of land, and was reported to have met with resistance from local people. The following instances were reported: police breaking up gatherings of as few as five people; people who refused to sell their land being repeatedly arrested; police violence during arrests; suspected Tata officials trying to persuade arrestees whilst they were detained; forgery of records that stated people had sold their land when they hadn’t, and prisoners being released when their families agreed to sell. The company was said to have denied the allegations. (ref: 78) Thompson’s Herbal Tea Owned by Thompson’s Family Tea Ltd Thompson’s Family Tea Ltd is owned by Punjana Ltd Punjana Ltd also owns Thompson’s Organic apple & mint [O] Environment Environmental Reporting Worst ECRA rating for environmental reporting (November 2013) In November 2013 a questionnaire was sent to Punjana Ltd asking for its environmental report. Ethical Consumer received no reply. A search was made of Punjana Ltd website, www.punjana. com, for the company’s environmental report. No environmental report was found. Punjana Ltd received Ethical Consumer’s worst rating for environmental reporting due to the fact it had a turnover of over £8 million and had no environmental report or information available on its website. (ref: 79) 100 A statement was found which stated “As always, great care is taken to source these teas and herbs from the finest producers in the world, and from growers who share our ideals in treating workers fairly, and giving regard to proper wages, healthcare and education”. There was also a paged called “Ethical Sourcing” which explained that health care, education and housing was provided on its estates. It also stated that its tea pickers were “paid more for their tea leaves than most other leading tea brands”. As a company with a turnover of more than £8million Ethical Consumer expected Punjana Ltd to have a more rigorous supply chain policy and there received a worst rating in this category. (ref: 79) Yogi Tea herbal and fruit teas [O] Owned by Yogi Tea GmbH Yogi Tea GmbH, Burchardstraße 24, D-20059 Hamburg, Germany Yogi Tea GmbH is owned by Kit Holding BV owned by Siri Singh Sahib Corp owned by Sikh Dharma International Sikh Dharma International, 2545 Praire Road, Eugene, Oregon, 97402-970, USA Environment Environmental Reporting Worst ECRA rating for environmental reporting (November 2013) Yogi Tea’s website, www.yogiproducts.com, was searched by ECRA for an environmental policy in November 2013. The website stated that “YOGI TEA® was committed to providing the highest quality ingredients while also protecting the earth’s natural resources. The herbs and spices used in their teas were grown in controlled organic environments wherever possible. The website discussed the broader environmental benefits of organic farming. Yogi tea was packaged in 100% recycled paperboard and was shipped in cases made of 100% recycled cardboard. Yogi Tea printed all of its packaging with environmentally-friendly, vegetable-based inks. However, no further information regarding an environmental policy, the organisation’s key environmental impacts and future reduction targets could be found. Yogi Tea therefore received Ethical Consumer’s worst rating for environmental reporting. (ref: 80) People Supply Chain Management Worst ECRA rating for supply chain management (November 2013) Yogi Tea’s website, www.yogiproducts.com, was searched by ECRA for a supply chain management policy in November 2013. No information could be found. Yogi Tea therefore received Ethical Consumer’s worst rating for its supply chain management. (ref: 80) Arms & Military Supply Own US contract security firm (November 2013) According to an article on the www.sikhnn.org website, viewed by ECRA in November 2013, Akal Security was owned by Sikh Dharma International. According to Akal Security’s website, www.akalsecurity.com, Akal Security was one of the largest contract security companies in the United States and specialised in providing security for critical federal government facilities, state and local government agencies and military installations. Akal’s capabilities included the design, installation, and integration of electronic security, surveillance and access control systems. (ref: 81) Politics Company Ethos (+ve) All products are organic (November 2013) Yogi Tea’s website, www.yogiproducts.com, was viewed by ECRA in November 2013. It stated that all 70 of the company’s herbs and spices were 100% organically grown. (ref: 80) Product sustainability (+ve) Organic Product (+ve) Organic product (2013) According to the company website www.yogitea.eu, viewed by ECRA in November 2013, Yogi Teas were certified organic. (ref: 82) Clipper organic herbal tea [O] See Clipper Teas Ltd above Dragonfly Organic Rooibos [F,O] Salus Organic Teas See Salus-Haus GmbH & Co KG above Taylors of Harrogate Teas See Bettys & Taylors Group Ltd above Tetley Redbush tea [S] See Teapigs Ltd above Tetley tea See Teapigs Ltd above Thompson’s Organic apple & mint [O] See Thompson’s Family Tea Ltd above Tick Tock organic rooibos [O] See Tea Times Holding Ltd above Tick Tock rooibos See Tea Times Holding Ltd above Twinings herb teas See Jacksons of Piccadilly Limited above See Tea Times Holding Ltd above Dragonfly Rooibos Breakfast Tea See Tea Times Holding Ltd above Eleven O’Clock organic rooibos [O] See Tea Times Holding Ltd above Heath & Heather teas See Typhoo Tea Ltd above Higher Living Herbal Tea [O] See Only Natural Products Ltd above London Fruit & Herb See Typhoo Tea Ltd above Pukka Herbs teas [O,F] See Pukka Herbs above Ridgways tea See Typhoo Tea Ltd above References 1 - Clearspring Ltd Corporate Communications:www.clearspring. co.uk (5 November 2013) (1335225) 2 - Clipper Teas Ltd Corporate Communications:www.clipperteas.com (7 January 2008) (518897) 3 - Koninklijke Wessanen nv (AKA Royal Wessanen) Corporate Communications:www.wessanen.com (25 January 2013) (1328069) 4 - Clipper Teas Ltd Corporate Communications:http://www. clipper-teas.com (5 November 2013) (1335195) 5 - Higher Living Tea Corporate Communications:http:// higherlivingherbs.com (5 November 2013) (1335237) 6 - Tea Times Holding Ltd Corporate Communications:http:// www.dragonfly-teas.com (12 November 2013) (1335507) 7 - Hampstead Tea & Coffee Co Ltd Corporate Communications: http://www.hampsteadtea.com (12 November 2013) (1335496) 8 - Tea Times Holding Ltd Corporate Communications:www. dragonfly-teas.com (7 January 2008) (518867) 9 - Equal Exchange Trading Ltd Corporate Communications: http://www.equalexchange.co.uk (5 November 2013) (1335201) 10 - Equal Exchange Trading Ltd Corporate Communications: www.equalexchange.co.uk (10 January 2006) (281018) 11 - Essential Trading Co-operative Ltd Corporate Communications:Questionnaire (19 November 2013) (1335993) 12 - Essential Trading Co-operative Ltd Corporate Communications:www.essential-trading.co.uk (16 August 2011) (560702) 13 - Essential Trading Co-operative Ltd Corporate Communications:www.essential-trading.co.uk/brand.htm (11 September 2006) (297461) 14 - Salus-Haus GmbH & Co KG Corporate Communications: http://www.salus-haus.com (5 November 2013) (1335220) 15 - Salus-Haus GmbH & Co KG Corporate Communications: 101 http://www.salusuk.com (8 November 2013) (1335327) 16 - Hambleden Herbs Corporate Communications:www. hambledenherbs.com (30 October 2013) (1335179) 17 - Hampstead Tea & Coffee Co Ltd Corporate Communications:Hampstead representative (12 November 2013) (1335485) 18 - Apeejay Surrendra Group Corporate Communications:www. apeejaygroup.com (13 November 2013) (1335610) 19 - Apeejay Surrendra Group Corporate Communications: http://www.apeejaygroup.com (23 October 2013) (1335071) 20 - Typhoo Tea Ltd Corporate Communications:http://www. typhootea.com/ (23 October 2013) (1335075) 21 - Jacksons of Piccadilly Limited Corporate Communications: http://www.jacksonsofpiccadilly.co.uk/ (13 November 2013) (1335593) 22 - Associated British Foods Plc Corporate Communications:2013 CSR Report (11 November 2013) (1335367) 23 - Oxfam International:Behind the Brands (September 2013) (1334775) 24 - EIRIS News Release:Corporate Ethics Overview (September 2010) (1327420) 25 - Primark Corporate Communications:www.primark.co.uk (16 July 2011) (558979) 26 - Heal & Son Ltd Corporate Communications:www.heals. co.uk (7 March 2011) (552411) 27 - Viva! 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