Your connection to energy news,
offers and tips
Summer 2013
In this issue
• Renewable natural gas. . . . . . . . . . . . . . 2
• Skyler made a stink about safety . . . . 2
• Need a gas contractor?. . . . . . . . . . . . . 2
• Switch to paperless billing. . . . . . . . . . . 3
• Calculate your way to savings . . . . . . . 3
• We’re in your community. . . . . . . . . . . . 3
• Just like family. . . . . . . . . . . . . . . . . . . . 4
Gas is good indoors and out
The natural gas that heats your home and
keeps your family warm and comfortable
all winter can also extend the ambience
outdoors this summer.
Get connected outdoors
Ask a licensed gas contractor about extending
natural gas to your patio. Installing quick
connect outlets for a barbecue or patio heater
is easy and simple. Imagine barbecuing
without ever worrying about running out of
fuel, or staying warm and cosy outdoors in
the evening. You can also use natural gas to
heat your pool or hot tub.
Home comfort
Natural gas appliances are convenient,
providing instant heat at the flip of a switch.
Reliable and energy efficient, natural gas
appliances are an affordable choice for
heating your home and water. And compared
to other energy sources, using natural gas for
heating saves you money on your energy bills.
Thank you for choosing natural gas for
your home. Learn more about natural gas
appliances at fortisbc.com/gasappliances.
Energy saving ideas
in your inbox
Sign up for The Conserver, our free
enewsletter with the latest information
on energy efficiency rebates, contests and
tips. Sign up at fortisbc.com/conserver.
MCC# 898755
Quick Connect
“I believe renewable natural
gas is one of the relatively
inexpensive things people
can do in terms of making a
positive environmental change. I feel a sense of personal
satisfaction, being a part of
driving that change.”
Myles B., Kamloops
Subscribe
to renewable
natural gas
Myles B. has made many changes in his home
to conserve energy, and he wanted to support
sustainable energy too. So he signed up for
renewable natural gas from FortisBC. Ten
per cent of his natural gas usage at home is
designated as renewable. We then inject an
equivalent amount of renewable natural gas
into our system.
It’s better... naturally
The methane gas used to produce renewable
natural gas comes from organic waste
found at local landfills and farms. Instead
of escaping into the atmosphere as a
greenhouse gas, it’s captured, cleaned
and added to our pipeline, giving British
Columbians a carbon neutral,* renewable
energy source.
Earn AIR MILES®
reward miles†
Sign up for renewable
natural gas and earn
AIR MILES reward miles.
Visit fortisbc.com/rng
or call 1-888-224-8710.
This offer is not available on Vancouver Island,
the Sunshine Coast, in Whistler, Revelstoke
or Fort Nelson.
*FortisBC’s renewable natural gas has been designated as carbon
neutral in B.C. by Offsetters.
®
TM Trademarks of AIR MILES International Trading B.V. Used under
license by LoyaltyOne, Inc. and FortisBC.
†For full terms and conditions, visit fortisbc.com/airmiles.
2
Roland and Skyler receive their prize from Michelle,
FortisBC public safety manager
Making a stink
about safety
Congratulations to Jennifer, Roland and
2-year-old Skyler of Langley, winners
of the Show Us Your #Stinkface contest!
Skyler’s “stinkface” photo received 1,828
votes, and earned his family an iPad®
loaded with energy and safety apps and
a home safety prize pack.
With Skyler and older brother Lucas
at home, the family keeps safety top
of mind even more. “Since the contest,
we’ve been teaching them what to do
in case something happens. It’s been a
good learning experience,” said Roland.
The rotten egg smell
you can’t ignore
Natural gas is used safely in B.C. every
day. But if there’s an issue, you’ll smell
it. Follow the smell ‘n’ tell steps. Smell
rotten eggs? Go outside. And tell us.
Call FortisBC’s 24-hour emergency line
at 1-800-663-9911 or 911. Learn more
at fortisbc.com/safety.
Need a gas
contractor?
Whether you’re upgrading your heating
system or replacing a water heater,
you’ll need the services of a licensed
gas contractor. The FortisBC Contractor
Program can help you find one quickly
and easily. Search our directory at
fortisbc.com/findacontractor.
Switch to
paperless billing
Having your FortisBC bill delivered
straight to your email inbox is
convenient and saves paper. Simply
change your bill delivery option to
“paperless” on Account Online. Get
started at fortisbc.com/paperless
or call us at 1-888-224-2710.
Calculate your
way to savings
Our home energy calculator tools help
you make informed energy choices for
your home:
• appliance cost tool: calculate the
approximate annual costs of operating
your barbecue, appliances, lighting
and more.
• energy comparison tool: compare the
estimated annual costs of different space
and water heating systems and fuel types
Try it today at fortisbc.com/calculator.
We’re in your community.
Come see us.
FortisBC will be at events near you this summer, with energy conservation activities, prizes
and more. For the full list of where we’ll be, visit fortisbc.com/events.
June 9
Teddy Bear Picnic
Coquitlam
June 21
Nanaimo Downtown Farmers’ Market
Nanaimo
June 21-23
Dragon Boat Festival
Vancouver
June 26
Oaklands Sunset Series Community Market
Victoria
June 27
Salmo Valley Farmers’ Market
Salmo
July 1
Canada Day celebrations
Surrey, New Westminster, Kelowna
July 6-7
EPIC Sustainable Living Festival
Vancouver
3
Just like family
Show your home how much you care. Take advantage of
our rebates to keep your natural gas appliances happy and
healthy, or upgrade to high-efficiency models.
Offer*
Rebate
Description
$25
have your furnace
and/or fireplace serviced
ENERGY STAR® Water Heater
up to $500
install a qualifying storage tank or
tankless model
EnerChoice® Fireplace
$300
purchase an EnerChoice
natural gas fireplace
$75
purchase a qualifying ENERGY STAR model
in collaboration with
BC Hydro Power Smart)
varies
rebates for high-efficiency heating, ENERGY
STAR appliances and whole home efficiency;
learn more at fortisbc.com/newhome
Energy Saving Kit
(with BC Hydro Power Smart)
free for low-income
customers
provides easy-to-install devices to save
energy; apply at fortisbc.com/esk
or call 1-877-446-8855
LiveSmartBC
varies
rebates on insulation, air sealing and more,
call 1-866-430-8765 for more information
TLC Maintenance
(only until August 30, 2013)
Clothes Washer
(with BC Hydro Power Smart)
New Home (new construction only;
*Conditions apply.
To learn more about available rebates, visit fortisbc.com/offers.
Connect with us
@fortisbc
youtube.com/fortisbc
FortisBC Energy Inc., FortisBC Energy (Vancouver Island) Inc., FortisBC Energy (Whistler) Inc.,
and FortisBC Inc. do business as FortisBC. The companies are indirect, wholly owned subsidiaries
of Fortis Inc. FortisBC uses the FortisBC name and logo under license from Fortis Inc.
(13-180 05/2013)