CONTRACTING OFFICER: Jacquelyn Johnson, Contracting Officer, (254) 286-7876
[email protected]
ADDITIONAL CONTACT: see above
(End of clause)
PWS
RESET THERAPISTS
CARL R. DARNALL ARMY COMMUNITY HOSPITAL
PERFORMANCE WORK STATEMENT
1. GENERAL.
1.1. This is a personal services contract (as defined by FAR Subpart 37.104) and is intended to create an employee
relationship between the Government and the individual Health Care Providers (HCPs) only to the extent necessary
for providing the health care services required under the contract. The performance of health care services by the
individual HCPs under a personal services contract are subject to day-to-day supervision and control by health care
facility personnel comparable to that exercised over military and civil service HCPs engaged in comparable health
care services. Any personal injury claims alleging negligence by the individual HCPS within the scope of the HCP's
performance of the personal services contract shall be processed by DoD in the same manner as claims alleging
negligence by DoD military or civil service HCPs. The contract does not create an employer employee relationship
between the Government and any corporation, partnership, business association or other party or legal entity with
which the HCP may be associated. The authority for this contract is 10 United States Code 1089 and 10 United
States Code 1091.
1.1.1.
DESCRIPTION OF WORK. The contract shall provide Complementary and Alternative Medicine (CAM)
services in several modalities, including Massage, Reflexology, Holistic Activities (Qigong/TaiChi, Yoga), and
Meditation (examples: Mindfulness, Guided Imagery, Sound, Affirmation). Services can be provided in both
individual and group formats, providing both treatment and education for self-care. Services are provided to
both soldiers accepted into the Reset Cohorts and to Graduates as long as they remain on active duty, as
appointments are available.
NOTE: This contract allows individual employees to work in multiple skill sets, which will increase
productivity, and clinical flexibility and prevent unfilled positions based on qualifications, as long as the total
annual hours per modality is not exceeded and no individual practitioner works more than 40 hours in a M-F
week.
1.1.2.
The annual estimate hours of service will be 2,880 hours, divided be modality as follows: Massage Therapist
– 1,440 hours; Meditation Facilitator - 360 hours; Reflexology Therapist - 720 hours; and Holistic Activities
Facilitator (Tai Chi/Qigong, Yoga) – 360 hours, at Carl R. Darnall Army Medical Center (CRDAMC), Fort
Hood, Texas. Schedules are flexible depending on Program needs and available days (Training Days, Holidays).
1.1.1.2. The contractor shall provide personal services of competent therapists to augment or supplement the staffing at Army
military treatment facilities (MTFs) in association with the CRDAMC Department of Behavioral Health, Warrior Combat
Stress Reset Program to provide services that contribute to a stable workforce providing quality services due to surges in
workload, deployments and civilian personnel vacancies.
1.1.1.3. All services shall be provided in accordance with established standards, principles and ethics of the profession and
applicable professional specialty organizations, Joint Commission (JC) standards, applicable Department of Defense (DoD)
and service specific regulations, directives, and policies, and MTF policies, procedures, and job descriptions. Contract
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employees shall give the highest regard to patient dignity and observe the precepts of the American Hospital Association's Bill of
Rights for Patients. The contract health care provider shall provide services in conjunction with other non-contract providers
to include military and non-military physicians, nurse practitioners, clinical psychologists, social workers, counselors,
physician assistants, registered and licensed practical nurses, and support personnel. All contract health care providers
provided by the contractor shall perform essentially the same functions, within the scope of acceptable practice, as those
required by Army or government service health care professionals of similar experience and in similar duty assignments.
1.1.1.4. As part of the managed care network, the providers may be required to interface with network participants,
including other government contractors in order to appropriately manage services for the beneficiaries. Contact with other
government contractors will be for the sole purpose of coordinating patient care.
1.1.1.5. Contract providers shall perform services under the control and general supervision of the department chief or his/her
designated government representative.
1.1.2. Performance Measures.
1.1.2.1. Outcome. The Contractor shall provide qualified personnel who will fulfill the requirement to provide holistic services at a
standard enabling the MTF to provide such services at a high level of quality.
1.1.2.2. Standards. Acceptable measures include: position fill rate-95%; employee turnover rate-< 25% per year;
substantiated patient complaints-max 2 per year, per provider; no provider initiated cancellation of treatments except as medically
required by patient, or provider illness or emergency leave. This will only be done if there are no other providers to see the
patients scheduled. Other performance evaluation factors will be monitored that are not quantified by numerical
measurements which include: contractor providing personnel exceeding the minimum qualification standards; patient customer
service comments; provider and contractor relationship with hospital staff/government contracting personnel; compliance with
hospital policy and procedures.
1.1.2.3. The Contracting Officer's Representative (COR) will monitor the HCP's performance with input from the Chief of the
Department or his or her designated government representative utilizing the contract Quality Assurance Plan, through government
information systems and records, patient records, customer service information, contractor reports, monitoring of scheduled shift fill
rates, time sheets, patient/customer comments, compliance with installation and hospital policy and procedures, and any other
means necessary to ascertain that contracted services are being accomplished in accordance with the terms of the contract.
1.2. QUALIFICATIONS.
Massage Therapist:
Hours of Performance: The contractor shall provide services up to 40 hours of 30 to 60 minute Massage sessions per
week (Monday through Friday) between the hours of 0730-1630. The two part-time Massage Therapists will work 40
hours per week collectively.
1.2.1. Must be a trained and licensed massage therapist and able to provide proof of training and license in this discipline.
Able to provide both individual services and group self-care instruction as needed.
1.2.2. Two-plus years’ experience within the past five years providing medical massage care to patients.
1.2.3. Be able to read, write and speak English well enough to effectively communicate with all patients and clinic staff
1.2.4. . Maintain a current Basic Cardiac Life Support (BCLS) certification issued by the American Heart Association
throughout the contract.
Reflexology Therapist
Hours of Performance: The contractor shall provide services up to 20 hours of 30 to 60 minute Reflexology sessions
per week (Monday through Friday) between the hours of 0730-1630. The part-time Reflexology Therapist will work
up to 20 hours per week.
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1.2.5. Two-plus years’ experience within the last five years providing Reflexology/Acupressure care to patients. Able to
provide both individual services and group self-care instruction as needed.
1.2.6 Must be a trained and certified Reflexologist and able to provide proof of current training and certification in this
discipline.
1.2.7. Be able to read, write and speak English well enough to effectively communicate with all patients and clinic staff.
1.2.8. Maintain a current Basic Cardiac Life Support (BCLS) certification issued by the American Heart Association
throughout the contract.
Holistic Activities Instructor/Facilitator (Tai Chi/Qigong/Yoga)
Hours of Performance: The contractor shall provide services up to 10 hours of 30 to 60 minute sessions of holistic
exercises/activities/teaching (Tai Chi/Qigong/Yoga) per week (Monday through Friday) between the hours of 07301630. One or two instructors can divide the 10 hours of class.
1.2.9. Be a certified tai chi, qigong and/or yoga instructor and provide proof of certification in one or more discipline.
Experienced in use of these activities for the purpose of cultivating emotional awareness, stress reduction and a steady
mind / body. Must have experience teaching students ranging from beginner to advanced levels of various ages and
with physical limitations.
1.2.10. Be able to read, write and speak English well enough to effectively communicate with all patients and clinic
staff.
1.2.11. Maintain a current Basic Cardiac Life Support (BCLS) certification issued by the American Heart Association
throughout the contract.
Meditation Facilitator
1.2.12. Hours of Performance: The contractor shall provide services up to 10 hours of meditation teaching per week
(Monday – Friday) between the hours of 0730-1630. One part-time Meditation teacher will work up to 10 hours per
week.
1.2.13. Two plus years’ experience within the last 5 years providing meditation teaching.
1.2.14. Must be a trained instructor or facilitator in one or more forms of meditation and able to provide proof of
current training in this discipline.
1.2.15. Be able to read, write and speak English well enough to effectively communicate with all patients and clinic
staff.
1.2.16. Maintain a current Basic Cardiac Life Support (BCLS) certification issued by the American Heart Association
throughout the contract.
Note: All therapists must possess US citizenship (copy of birth certificate or naturalization papers). Legal aliens
possessing a green card who are in compliance with US immigration laws and who can provide proof of having
completed a thorough background check by a US federal agency may perform under this contract. The Government
shall be held liable for not allowing performance under this contract by a contract provider who fails to comply with, or
maintain, the citizenship or legal alien status requirements stated herein.
1.3. ADMINISTRATIVE
1.3.1. Neither uniformed personnel nor Government civilian employees shall be employed to perform services under
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this contract.
1.3.2 The use of non-compete conditions in employment agreements (to prevent loss of personnel by the contractor)
effective only during the period of the contract performance is acceptable. However, the use of non-compete
conditions in employment agreements that prevent employees of the incumbent from being employed, or accepting
offers of employment by the new contractor on the follow-on contracts is unacceptable. It hinders the government’s
ability to accomplish the mission of providing medical care to beneficiaries. Inclusion of such conditions in an
employer’s employment agreement will result in an offeror’s proposal being unacceptable. Awardee, and their
subcontractors, may not include such conditions in employment agreements while performing under this contract.
1.3.3. The Contractor shall ensure that all contract HCPs comply with the local installation requirements for vehicle
registration and operation on the military facility. Any vehicle operated by the contractor or its employees in
performance of this contract must have the minimum liability coverage required by the state in which the installation
is located.
1.3.4 Deleted
1.3.5. REPORTS. The contractor shall provide to the contracting officer reports required to monitor performance
on this contract/task order.
1.3.5.1. Monthly Reports. Fill/Vacancy Report (see attachment 1). The contractor shall provide a monthly report on
the fill and vacancy rates on each contract/task order. This report will identify the contract/task order number, the
contract effective date, the number of FTEs under the contract/task order, the number of filled positions and the
number of vacancies. In addition, the contractor shall provide a brief explanation as to why the position is not filled
and what is being done to correct the situation. This report shall be submitted on the first of each month after the
effective date, or the first Monday of the month should the first fall on a weekend.
1.3.6. ORIENTATION AND TRAINING. When commencing work under this contract, the contract health care
provider shall obtain an in-processing checklist from the COR. All contract personnel are required complete the
applicable in-processing items on the checklist and turn the completed form in to the designated office. Upon
completion of the duty assignment, the contract HCP must complete an out-processing checklist and return it to the
designated office.
1.3.6.1. Contract HCPs will be provided a government paid orientation to familiarize contract HCPs with the policies
and procedures of the MTF. Orientation attendance will be required of all contract HCPs during normal duty hours
and will be scheduled by the Contracting Officer’s Representative (COR), or the Department Chief or his/her
government designee.
1.3.6.2. Computer Training. Contract providers who have any interaction with the MTF computer systems must
receive training for the applicable system. The COR or appropriate government designee will coordinate computer
training. The training will be on-site and during normal duty hours. This training will be at no cost to the contractor.
These systems may include but are not limited to:
1.3.6.2.1. Composite Health Care System (CHCS). The government will provide training to contract HCPs in the
CHCS and/or other procedures that the medical activity's staff is required to use. Access to such patient data systems
is an "Automated Data Processing Sensitive" position requiring compliance with AR 380-19 and AR 380-67.
1.3.6.2.2. Armed Forces Health Longitudinal Technology Application (AHLTA) which was formerly known as
Composite Healthcare Computer System (CHCS). AHLTA contains the MTF’s appointment scheduling program,
pharmacy, lab, and radiology ordering system and is interlinked with other departments in the MTF.
1.3.6.2.3. Ambulatory Data System (ADS). This computer system produces forms on which the providers identify
the appropriate billing codes for diagnoses and procedures for each patient.
1.3.6.2.4. Essentris Inpatient Medical Record.(Essentris). This computer system is an electronic medical record
(EMR) system that is used by DoD Medical Treatment Facilities to document inpatient care provided by providers,
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nurses, and health care support staff.
1.3.6.3. The contractor shall ensure that contract HCPs are knowledgeable of the policies and procedures of their
specific place of duty and of the medical activity. The contractor shall ensure contract HCPs receive any staff
training required by the MTF as a precondition/condition to performance. Such training may include instruction on
automation processing, quality assurance policies and local in-service and safety briefings. This training shall be
conducted during the scheduled shift of the contract HCP.
1.3.6.4. The government may elect to provide unique government training to contract HCPs who are performing
services under this contract. If the government elects to provide such training, the government will provide such
training at no additional expense to the contractor or to the contract HCPs. When directed by the contracting officer,
contract HCPs shall attend all such training in a paid status as part of the normal services required and billed under
the contract. If determined by the contracting officer, such training may require a performance commitment by the
contractor and the contractor shall reimburse the government (by means of a reduction in an invoice) if a contract
HCP fails to satisfy the performance commitment after the HCP receives the unique government training. The
amount of the reimbursement shall be the prorated cost of the training, calculated based on the total cost of the
training and the number of months by which the contract HCP fails to complete the performance commitment. The
length of the performance commitment shall be 12 months or until the end of all performance under this contract,
whichever occurs first.
1.3.6.5. In accordance with Operations Order 07-34, all HCPs performing under the resulting contract shall
complete Behavioral Health training, if required.
1.3.6.6.1 SEXUAL ASSAULT PREVENTION AND RESPONSE PROGRAM (SHARP)
The contractor shall comply with OTSG/MEDCOM Policy Memo 13-062, Policy for Reporting Incidents of Sexual
Assault and Sexual Harassment under the Sexual Assault Prevention and Response Program (SHARP), 12 Nov
2013. The SHARP reporting requirements apply only to knowledge obtained by contractor personnel while
performing services under this contract. The contractor shall require all Contract Service Providers (CSP) with
knowledge of an incident of sexual assault occurring on a Government facility, to include a Government leased
facility, where the contractor is providing services under this contract, to report the incident to the contractor who
shall immediately (within 24 hours) report the incident in writing to the government's COR. All incidents shall be
reported whether they involve contractor personnel or Government personnel, or other individuals. The contractor
shall require all CSPs with knowledge of an incident of sexual harassment occurring on a Government facility, to
include a Government leased facility, where the contractor is providing services under this contract, to report the
incident to the contractor who shall immediately (within 24 hours) report the incident in writing to the government's
COR. All incidents shall be reported whether they involve contractor personnel or Government personnel, or other
individuals.
1.3.6.6.2 Government Unique Training
The contractor shall ensure all service providers receive Sexual Harassment/Assault Response and Prevention
(SHARP) training not later than 60 calendar days after contractor personnel begins performance under this contract.
Training can be obtained either online or in person. Contractor personnel can attend SHARP training provided by
Carl R. Darnall Army Medical Center, Fort Hood, TX. If the employee has an AKO account, they can access online
the Team Bound Self Study course through Army Learning Management System (ALMS) at
http://www.atsc.army.mil/tadlp/delivery/alms.asp
1.3.6.6.3 Advisory Publications
Army Regulation 600-20, Army Command Policy, 20 Sep 2012
OTSG/MEDCOM Policy Memo 13-062, Policy for Reporting Incidents of Sexual Assault and Sexual Harassment
under the Sexual Assault Prevention and Responses Program (SHARP), 12 Nov 2013
1.3.7. SECURITY.
1.3.7.1 Vehicle Registration. The MTFs are located on restricted access military installations. The
Contractor/contract employee shall comply with the local installation requirements for vehicle registration and
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operation on the military installation. Any vehicle operated by the contractor/contract employee in performance of
this service must have the minimum liability coverage required by the state in which the installation is located. All
contract employees must register their vehicles with the office responsible for vehicle registration to gain access onto
the military installation. A valid driver’s license, government-furnished civilian identification, proof of insurance
and current registration must be presented to the at the Visitor Information Office located at the Main Gate, at which
time a temporary vehicle pass will be issued. The COR will provide a Memo during in-processing with the contract
information that the contract employee can take to the Visitor Information Office and a 3-month DoD decal will be
issued. The decal shall be placed on the vehicle’s front windshield in accordance with instructions.
1.3.7.1.1. All vehicles, with or without a DoD decal, are subject to search. Contract employees may encounter long
delays for vehicle inspection and identification checks upon entering and exiting the installation. The government
will not reimburse the contractor for time spent at installation checkpoints. Contract employees should plan
accordingly and report to work at their scheduled duty time, at their appointed place of duty within the MTF.
1.3.7.1.2. Contract employees shall follow installation procedures for removal and turn-in of the vehicle decal upon
completion of services.
1.3.7.2. Contract HCPs shall comply with installation and MTF personnel identification and access requirements.
The contractor is responsible for absences of contract HCPs due to expired identification and access documents.
1.3.7.3. Deleted
1.3.7.4. Safeguarding Material. The contractor shall be responsible for safeguarding all government property
provided for contractor use. The contractor shall safeguard information of a confidential or sensitive nature. Neither
the contractor nor any of its contract HCPs shall disclose or cause to be disseminated any information concerning the
operation of the MTF that could result in or increase the likelihood of the possibility of breach of security or
interrupt the continuity of operations or which breach the requirements of the Federal Privacy Act of 1974.
However, the contractor may be required to provide testimony or disposition in cases of due process action.
1.3.8. Safety. Contract HCPs shall comply with all installation safety regulations. Such regulations include, but are
not limited to, general safety, fire prevention, and waste disposal. Copies of these regulations are on file in the
medical activity safety office or may be obtained through the COR.
1.3.9. The COR will be appointed in writing by the Contracting Officer after the contract is awarded. The
Contracting Officer will provide a copy of this designation and COR contact information to the Contractor.
1.3.10. Contractor Representative. The Contractor shall designate, in writing, a primary point of contact for contract
coordination and implementation. Changes in the primary point of contact, at any time, shall require the Contractor
to notify the Contracting Officer (KO) of the new representative five working days prior to the change. This
notification shall be in writing and shall state the name and contact information for the new point of contact.
1.3.11. Security Identification Badges. The contractor and contract health care provider shall comply with the local
installation and MTF personnel identification and access requirements.
1.3.11.1. Each contract health care provider shall wear a visible Security badge ID, provided by the MTF or the
Military Installation, on the front of his/her outer clothing. The badge will show the full name, title and if required
by the Military and “Contractor” identification on the front. The COR will provide the paperwork to request ID
badges. The contractor is responsible for absences of contract HCP due to expired identification and access
documents.
1.3.11.2. The contract HCP shall immediately report any lost or stolen badges to the COR.
1.3.11.3. The contract HCPs shall turn in the MTF badge and Civilian ID Card to the Security and Badge Office,
COR, or his/her designated representative upon termination of their services under this contract.
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1.3.12. SUBMITTALS. The contractor shall ensure all contract specific requirements paragraphs such as Education
and Training Requirements, Privileging Requirements, National Agency Check Requirements, Health and
Immunizations Requirements, and viewing MTF Facility Safety Orientation material are accomplished prior to
performance.
1.3.12.1. The information provided may be used for input into the MTF's Consolidated Personnel Database (CPDB).
All information given by the HCP will be protected by the Privacy Act of 1974 (PL 93-579). This information is
necessary to assure hospital records can be maintained correctly, therefore complying with Joint Commission (JC),
Occupational Safety and Health Association (OSHA) and Center for Disease Control (CDC).
1.3.13. POLICIES, PROCEDURES and REGULATION COMPLIANCE. The contractor will be responsible for
following all MTF policies, procedures, regulations in support of Occupational Safety Health Alliance (OSHA),
Joint Commission (JC), and other national, state, and local policies that regulate the health care industry. Policies
and procedures may be obtained by contacting the COR.
1.4. HOURS OF PERFORMANCE. SEE 1.2 QUALIFICATIONS
1.4.3. ABSENCES
1.4.3.1. Scheduled Absences. Scheduled absences as defined in section 2.1 such as vacations, continuing education
units, personal time off shall be scheduled at least 30 calendar days in advance and mutually agreed upon by the
COR or designated Government Representative, the Department Chief or designated Government Representative,
contract HCP, and the contract company.
1.4.3.2. Unscheduled Absences as defined by 2.1 shall be called into the COR or designated Government
representative by the contract HCP or representative for contract company prior to the start of their shift if he/she is
unable to report to work.
1.4.4. Emergency Essential Position. This is not an emergency essential position.
1.4.5. CLOSURES. During anticipated closure of the facility due to command declared training holidays or
unplanned closure of the facility due to natural disasters, military emergencies, severe weather, or otherwise, the
contactors will only be paid for the actual hours that were worked. Contract employees will not report to work or be
paid for closure periods unless specifically required to perform services during facility closures.
1.4.6. The contractor shall be rested and fully physically and mentally capable of performing the duties required
under this contract. The contractor shall not have worked the 8 hours prior to beginning services at CRDAMC unless
the contractor was on-call.
1.4.7. The Government reserves the right to verify the hours worked by the health care provider by implementing
sign-in/sign-out procedures or by any other means including the use of a time clock. The Government will pay only
for hours actually worked in CRDAMC. These attendance logs are for the sole source of Government officials to
ensure compliance with FTE hours and will not be provided to the contractor for any reason and/or purpose.
1.5. CONDUCT.
1.5.1. The chief of the department where services are being performed, or his/her representative, will define the
scope of practice. Contract HCPs shall not introduce new procedures or services without prior approval of the
Department Chief or representative. In disagreements or deviations from established or new protocols, the
Department Chief, or representative, will be the deciding authority.
1.5.2. Contract HCPs shall comply with MTF policies regarding personal appearance and conduct.
1.5.3. Contract HCPs shall abide by federal and local MTF regulations and requirements concerning the nature of
limited privileged communication between patients and the HCP as may be necessary for security and personnel
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reliability programs. They shall also abide by federal and local MTF regulations concerning the confidentiality of
patient records, as embodied in federal statutes including the Privacy Act of 1974 and the Health Insurance
Portability & Accountability Act of 1996. All regulations referenced are available for review from the COR, MTF,
or the Contracting Officer. All medical records and reports will remain the property of the government.
1.5.4. Contract HCPs shall abide by MTF bylaws, Joint Commission, DoD and Medical Department regulations
with regard to Utilization Review and Quality Assurance directives, including, but not limited to, in-service training,
maintenance of records, performance evaluation, and release of medical information.
C.1.5.5. Contract HCPs shall make use of all appropriate equipment; supplies and services made available by the
government and shall make referrals and seek consultations, as deemed necessary, for the optimal care of the
patients.
1.5.6. Inquiries. Contractor personnel shall not respond to any media inquiries. Any inquiries from the media shall
be immediately relayed to the COR, who will relay them to the MTF Commander. There shall be no interviews,
comments, or any other response without the knowledge and approval of the MTF Commander. Other than routine
inquiries from external agencies, all other inquiries and complaints shall be brought to the attention of the contract
HCP’s government supervisor.
1.6. CONFLICT OF INTEREST.
1.6.1. The Contractor/contract HCPs shall not bill the patient for services rendered under this contract. The
Contractor/contract HCPs shall be prohibited from receiving compensation of any kind for patients treated,
procedures performed, or any other actions performed, except under the terms and conditions of this contract, at the
rate specified.
1.6.2. The contractor or contract HCPs shall not, while performing services under this contract, advise, recommend,
or suggest to persons eligible to receive medical care at Government expense that such persons should receive care
from the contractor or contract HCPs at any place other than as designated under this contract.
1.6.3. Confidentiality of Information. Unless otherwise specified, all financial, statistical, personnel, and/or
technical data which is furnished, produced or otherwise available to the contractor during the performance of this
contract are considered confidential business information and shall not be used for purposes other than performance
of work under this contract. The contractor shall not release any of the above information without prior written
consent of the Contracting Officer. The Contractor/contract HCPs shall not use patient care rendered pursuant to this
contract as part of a study, research project, or publication without explicit permission and oversight. Professional
presentations, studies or written articles related to the services provided under this contract must be approved by the
Government Supervisor, the COR, normal MTF PAO Policies and by the contractor. These activities, when
approved, are at no cost to the Government or Contractor.
1.6.4. Contract HCPs are not prohibited by reason of their employment under this contract from conducting private
practice provided there is no conflict with the performance of services under this contract. The contracting officer
will unilaterally resolve any issues concerning potential conflicts.
1.6.5. The contractor or contract HCPs shall not use Government facilities or other Government property in
connection with conducting a private practice.
1.7. RESERVED.
1.8. PROFILE APPLICATION PACKETS.
1.8.1. The Contractor shall submit Profile Application Packets to the COR for review prior to beginning
performance. Application packets shall include the following: education history, certifications (BCLS,),
certifications with expiration and license number, employment history/resume, health exam date, type of specialty,
and immunization history. Contractor shall monitor profile packets and provide updated information with
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appropriate credentials on a continuous basis. The COR will approve or disapprove the application packet(s) within
five (5) business days. A personal interview should not be conducted by the MTF.
1.9. COMMENCEMENT OF SERVICES/CONTINUITY OF SERVICES. The Government prefers that the
contractor fill requirements with permanent, full-time providers due to the nature of the health care provider and
patient relationship. However, the contractor may use qualified part-time personnel in accordance with Section
1.1.1. to 1.1.4.or as replacement(s) to provide continuous performance on this contract.
1.9.1. COMMENCEMENT OF REQUIRED SERVICES FOR PRIVILEGED PROVIDERS. The contractor shall
be required to commence with required services within 90 calendar days of award (date of Contracting Officer
signature) of initial requirements (task orders). The contractor shall likewise commence with required services
within 90 calendar days for any follow-on requirements issued under subsequent task orders based on the dates of
Contracting Officer signature. In the event the Administrative Contracting Officer issues a modification to an
existing task order to add follow-on requirements, the 90 calendar day start-up period is applicable. To ensure
required commencement of services, the contractor shall submit complete credentials packets (based on site
requirements) within 60 calendar days of award of initial or follow-on requirements as identified above.
1.9.2. REPLACEMENT PERSONNEL FOR PRIVILEGED PROVIDERS. DELETED.
1.10. HEALTHCARE PROVIDER COMPENSATION. In no case shall the total amount of compensation paid to
an individual in any year under a Personal Services Contract exceed the full time equivalent rate of $400,000.00 as
established under Section 102 of title 3, chapter 2, United States Code.
2. DEFINITIONS/ACRONYMS.
1.10.1. At any time during the performance of this contract, the Contracting Officer or COR may direct the
contractor to immediately remove any contract HCP whose actions or impaired state raises reasonable suspicion that
clear and present danger of physical harm exists to a patient, other contract HCPs, government personnel or to the
impaired individual. This provision will be used in emergency situations only and not for the purpose of bringing
performance issues or other non-urgent concerns to the attention of the contractor.
1.10.2. If the need for a removal occurs, the COR will contact the contractor's point of contact and direct the
contractor to remove that individual from the military facility and to not use that individual to perform any
healthcare services required under this contract until the issue has been resolved by the Contracting Officer. The
contractor shall formally meet with the COR to discuss further action in accordance with the MTF Quality Assurance
and Inspection (QA&I) Plan and AR 40-68. A review of the basis for removal will be made by the Contracting
Officer within 3 working days after the COR directed the removal.
1.10.3. If, after any investigation deemed necessary by the Contracting Officer and discussions with the contractor's
representative, the Contracting Officer concludes that the contract HCP’s impairment requires permanent removal
from performance under the contract, the Contracting Officer will notify the contractor that permanent removal is
required. In the event of disagreements between the government and the contractor's representative concerning
matters of impaired contract HCPs, the decision of the Contracting Officer will be final. During the period of time
between the removal and the final decision of the Contracting Officer, the contractor shall provide a
backup/replacement contract HCP in accordance with the terms and conditions of this contract.
1.10.4. The Commander has the prerogative to hold in abeyance, to deny, or to summarily suspend clinical
privileges/practice when there is a reasonable cause to doubt the health care provider’s competence to practice or for
any cause affecting the safety of patients or others. AR 40-68 outlines the adverse clinical privileging and practice
actions for privileged personnel and adverse practice actions and peer review for non-privileged personnel.
1.11. QUALITY MANAGEMENT.
1.11.1. Quality Control Plan (QC): The contractor is required to follow the current QC program in place at the
MTF to ensure that the medical services are provided at a level of quality that meets MTF standards.
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1.11.2. Quality Assessment and Improvement (QA&I). The Government will monitor the contractor's performance
under this contract using the QA&I procedures established by the medical activity and pursuant to the Contract
Terms and Conditions - Commercial Items, Inspection/Acceptance clause. Additionally, the contractor's
performance is subject to scheduled and unscheduled review by the QA&I Committee as defined by the medical
activity Quality Assurance (QA) Plan and AR 40-68.
1.11.3. The contract employees shall comply with the MTF quality management/process improvement activities
1.12. CONTINUING MEDICAL/CLINICAL EDUCATION (CME) REQUIREMENTS. Health care providers
registered or certified by national/medical associations shall continue to meet the minimum standards for CME to
remain current. CME shall be obtained at no additional cost to the Government and shall be reported to the COR
annually on the first normal duty day in January for the previous calendar year. Periodic CME may be conducted at
the MTF and will be available, at no cost, to any health care provider desiring to attend.
2. DEFINITIONS/ACRONYMS.
2.1. DEFINITIONS. Following is a list of basic definitions.
2.1.1.
ANCILLARY PERSONNEL: This includes all HCPs with the exception of Medical Doctors
(MD) and Doctors of Osteopathy (DO).
2.1.2.
BACKUP PERSONNEL: Pre-approved contract HCPs designated to move into the position of
the primary contract HCP to perform required services for the duration of his/her absence.
2.1.3.
BENEFICIARIES OF THE MILITARY HEALTHCARE SYSTEM. Those individuals
entitled to care at the MTF in accordance with AR 40-3 and AR 40-400.
2.1.4.
CLINICAL PRIVILEGES: Authorization by the government to provide specific patient care
and treatment services in the organization, within well defined limits, based on the individual's
license, education, training, experience, competence, judgment and physical and mental health.
2.1.5.
COMPOSITE HEALTHCARE SYSTEM (CHCS): An automated medical information system
which will provide integrated support for the functional work centers of inpatient and
outpatient care facilities, patient administration, patient appointments and scheduling, nursing,
laboratory, pharmacy, radiology, and clinical dietetics.
2.1.6.
CONTINUING EDUCATION. Education beyond initial professional preparation relevant to
the type of patient care delivered in the organization, provides current knowledge relevant to
the field of practice and is related to findings from quality assurance activities.
2.1.7.
CONTRACTING OFFICER: A person with the authority to enter into, administer, and/or
terminate contracts/task orders and make related determinations and findings.
2.1.8.
CONTRACTING OFFICER'S REPRESENTATIVE (COR): A government employee selected
and designated in writing by the Contracting Officer to act as his/her designated representative
in administering a contract.
2.1.9.
FACILITIES: Building, equipment and supplies necessary for the implementation of services
by personnel.
2.1.10.
MILITARY TIME is on a 24-hour clock, e.g.
8:00 a.m. - 0800 9:10 a.m. – 0910 Noon – 1200
9:10 p.m. – 2110 Midnight – 2400 12:01 a.m. – 0001
2.1.11.
MILITARY DATES are written as: September 2, 1996 - 2 Sep 96
Page 64 of 86
2.1.12.
NEW CONTRACT HCP. A new contract HCP for purposes of accreditation includes contract
HCPs under new contracts, including contract HCPs previously accredited Troop Care or
Technical Expert status under other contracts; new applicants proposed for hire; and contract
HCPs who changed positions within the same contract. Contract HCPs shall work full-time,
principal duties shall be troop care or technical expert qualifying duties, and said contract
HCPs shall serve the U.S. Forces exclusively in order to be granted Troop Care or Technical
Expert status.
2.1.13.
ORDERING CONTRACTING OFFICER. A Contracting Officer designated to place task
orders against an existing contract.
2.1.14.
PHYSICIAN: Medical healthcare providers possessing a doctorate degree as a Medical
Doctor (M.D.) or Doctor of Osteopathy (D.O.).
2.1.15.
PRIVILEGING PROCESS: Process established by the MTF and AR 40-68 for granting
clinical privileges to HCPs.
2.1.16.
QUALITY ASSESSMENT AND IMPROVEMENT. Those actions taken by the Government
to check services to determine if they meet the requirements of the Joint Commission, U.S.
Army Medical Command, quality assurance and risk management program, and ensure that the
contract HCPs comply with the terms and conditions of the contract.
2.1.17.
QUALITY CONTROL. Those actions taken by a contractor to control the performance of
services to ensure that they meet the requirements of the contract.
2.1.18.
REPLACEMENT PERSONNEL: Contract HCPs selected to fill a position for the duration of
the contract period that was previously occupied by another contract HCP.
2.1.19.
SCHEDULED ABSENCE: Prearranged absences from performance of contractual services by
contract personnel. These absences, whether taken for vacations or continuing medical
education, etc. is scheduled/arranged in advance.
2.1.20.
TRAINING HOLIDAY: A day off in addition to holidays only for the Military personnel.
The Contractor personnel will observe the policy spelled out on his/her contract.
2.1.21.
TRICARE: A regionalized, tri-service, contractor-supported, DoD-managed healthcare
system.
2.1.22.
UNSCHEDULED ABSENCE: Absences from performance of contractual services by contract
personnel that are not scheduled/arranged in advance, regardless of whether the absences are
caused by illness or for other reasons.
2.2. Acronyms:
2.1.1
ABEM – American Board of Emergency Medicine
2.1.2
AC - Active Component
2.1.3
ACGME – Accreditation Council for Graduate Medical Education
2.1.4
ACLS – Advance Cardiac Life Support
2.1.5
ACO - Administrative Contracting Officer
2.1.6
ACOR -Alternate Contracting Officer’s Representative
2.1.7
ADP - Automated Data Processing
2.1.8
ADS – Ambulatory Data System
2.1.9
AHLTA – Armed Forces Health Longitudinal Technology Application
2.1.10
AR – Army Regulation
2.1.11
ACLS – Advance Cardiac Life Support
Page 65 of 86
2.1.12
2.1.13
2.1.14
2.1.15
2.1.16
2.1.17
2.1.18
2.1.19
2.1.20
2.1.21
2.1.22
2.1.23
2.1.24
2.1.25
2.1.26
2.1.27
2.1.28
2.1.29
2.1.30
2.1.31
2.1.32
2.1.33
2.1.34
2.1.35
2.1.36
2.1.37
2.1.38
2.1.39
2.1.40
2.1.41
2.1.42
2.1.43
2.1.44
2.1.45
2.1.46
2.1.47
2.1.48
2.1.49
2.1.50
2.1.51
2.1.52
2.1.53
2.1.54
2.1.55
2.1.56
2.1.57
2.1.58
2.1.59
2.1.60
2.1.61
2.1.62
2.1.63
2.1.64
2.1.65
2.1.66
BCLS – Basic Cardiac Life Support
BLS - Basic Life Support
CCQAS - Centralized Credentials Quality Assurance System
CFR - Code of Federal Regulations
CHAMPUS - Civilian Health and Medical Program of the Uniformed Services
CHCS - Composite Health Care System
CLIN – Contract Line Item Number
CME - Continuing Medical Education
CONUS - Continental United States
COR – Contracting Officer’s Representative
CPR – Cardiopulmonary Resuscitation
CQI - Continuous Quality Improvement
CQM - Clinical Quality Management
CQMP - Clinical Quality Management Program
DA – Department of the Army
DCCS - Deputy Commander for Clinical Services.
DEA - Drug Enforcement Administration.
DEM – Department of Emergency Medicine
DOD - Department of Defense.
DODI - Department of Defense Instruction
ECFMG - Educational Commission for Foreign Medical Graduates
EFT - Electronic Funds Transfer
EKG - Electrocardiogram.
EMG - Electromyography
FAR - Federal Acquisition Regulation
FBI - Federal Bureau of Investigation
FL - Form Letter
FTE - Full Time Equivalent.
HCP – Health Care Provider
HIPAA - Health Insurance Portability & Accountability Act of 1996
HSC – Health Services Command
ICTB-Inter-Facility Credentials Transfer Brief
IMR-Individual Medical Record
IRC - Installation Record Check
IV - Intravenous.
JC - Joint Commission.
KO - Contracting Officer.
MEDCEN – Medical Center
MEDCOM - Medical Command
MEDDAC - Medical Department Activity
MTF - Medical Treatment Facility
LOSS - Line of Sight Supervision
NACI - National Agency Check with Inquiries
NCOIC - Noncommissioned Officer in Charge
NP - Nurse Practitioner
NPDB - National Practitioner Data Bank
OCONUS - Outside the Continental United States
OIC - Officer in Charge
OSHA - Occupational Safety and Health Administration
PA - Physician Assistant
PAD - Patient Administration Division
PALS – Pediatric Advance Life Support
Pam - Pamphlet
PCF – Practitioner’s credentials file
PCO - Procurement Contracting Officer/Procuring Contracting Officer
Page 66 of 86
2.1.67
2.1.68
2.1.69
2.1.70
2.1.71
2.1.72
2.1.73
2.1.74
2.1.75
2.1.76
2.1.77
2.1.78
2.1.79
2.1.80
2.1.81
2.1.82
2.1.83
PENS – Percutaneous Electrical Nerve Stimulation
PL - Public Law
PPIMS - Past Performance Information Management System
PSV - Primary source verification
PTE – Part Time Equivalent
PWS - Performance Work Statement
QA - Quality Assurance
QA&I - Quality Assurance & Improvement
QC – Quality Control
QI - Quality Improvement
RFQ - Request for Quote
SF - Standard Form
SOW - Statement of Work
SRP - Soldier Readiness Processing
TAB - Therapeutic Agents Board
TJC-The Joint Commission
USPS - United States Postal Service
3. GOVERNMENT FURNISHED PROPERTY.
3.1. The Government will provide use of all available MTF facilities and support services, materials, publications
and forms, and equipment required for contract performance (except as designated in the contract). Contract HCPs
shall keep government furnished supplies, equipment, and work areas in a safe, orderly and clean condition.
Contract HCPs shall notify the Government whenever maintenance of equipment is required. Personal long distance
calls are not authorized.
3.2. Emergency Contract HCP Healthcare. The MTF will provide Emergency healthcare for injuries occurring
while on duty. The contractor shall reimburse the government for such services
3.3. The Government will provide an MTF identification badge and a Common Access Card (CAC) While
performing work under this contract, he/she shall wear a government-furnished, visible identification badge on the
front of the outer clothing. Contractor personnel must comply with MTF policy regarding the badges and
identification cards.
3.4. Any space used by contract HCPs in performance of this task order may be used for other purposes during their
absence. Items of clothing, personal effects, or equipment may not be able to be secured at all locations. The
government will not incur any liability for theft, damage to, or loss of such personal items.
3.5. Personal Protective Equipment (PPE). Contract employees shall wear special protective clothing and shoe
covers, when required, which shall be supplied by MTF. In all cases, the contractor shall conform to the established
personal appearance policy of the MTF.
4. CONTRACTOR FURNISHED SUPPLIES/SERVICES:
4.1. Uniforms. The Contractor shall furnish or ensure that all contract HCPs have appropriate uniforms/smocks.
Contract HCP’s shall wear appropriate civilian attire to and from the MTF. The appearance of contract personnel
will be governed by the current MTF dress and appearance policy.
4.2. Nametags. The contractor shall furnish and ensure that the contract HCP has a nametag which shall be worn on
outer clothing garment identifying him/her by name, degree, as a contract Health Care Provider (HCP), specialty,
and Company (if any).
Example:
John Doe, MD
Contract Family Practice(Specialty) Physician
(XYZ Company)
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4.3. Rubber Stamp: The contract HCP shall provide a self-inking rubber stamp (if required) for authenticating
medical charts and prescriptions. At a minimum, the stamp shall identify him/her by name, degree, as a contract
HCP, specialty, and Company (if any) as per the example given in paragraph 4.2.
5. SPECIFIC TASKS.
Massage Therapist
5.1. Be familiar with standard concepts, practices and procedures within the massage therapy field.
5.2. Obtain basic relevant medical history of the patient.
5.3. Assess problems or conditions. Advise the COR of any problems encountered or anticipated in connection
with meeting the needs of patients treated. Continuing problems of any nature shall be reported by the contractor in
writing to the COR.
5.4. Make notes for patient records. (If required) Use the Composite Health Care System (CHCS) and Armed
Forces Health Longitudinal Technology Application (AHLTA) for keeping records and other required patient record
functions at the discretion of the MTF.
5.5. Suggest appropriate massage therapy techniques.
5.6. Perform massage therapy techniques.
Meditation Therapist
5.14. Be familiar with standard concepts, practices and procedures within the meditation field. (examples:
Mindfulness, Guided Imagery, Sound, Affirmation)
5.15. Assess problems and conditions. Advise the COR of any problems encountered or anticipated in connection
with meeting the needs of patients treated. Continuing problems of any nature shall be reported by the contractor in
writing to the COR.
5.16. Make notes for patient records. (If required) Use the Composite Health Care System (CHCS) and Armed
Forces Health Longitudinal Technology Application (AHLTA) for keeping records and other required patient record
functions at the discretion of the MTF.
5.17. Suggest appropriate meditation techniques.
5.18. Perform individual and group meditation techniques and provide instructions for continued self-care.
Reflexology Therapist
5.19. Be familiar with standard concepts, practices and procedures within the Reflexology therapy field.
5.20. Assess problems or concerns. Advise the COR of any problems encountered or anticipated in connection
with meeting the needs of patients treated. Continuing problems of any nature shall be reported by the contractor in
writing to the COR.
5.21. Make notes for patient records. (If required) Use the Composite Health Care System (CHCS) and Armed
Forces Health Longitudinal Technology Application (AHLTA) for keeping records and other required patient record
functions at the discretion of the MTF.
5.22. Suggest appropriate Reflexology therapy techniques and provide instructions for continued self-care.
Page 68 of 86
5.23. Perform Reflexology therapy techniques.
5.24 Facilitate energetic and/or emotional reactions and releases during treatment
Holistic Activities Instructor/Therapist
5.25. Obtain and document patients’ relevant medical history.
5.26. Assess problems or conditions and suggest applicable Tai Chi / QiGong / Yoga techniques. Advise the COR of
any problems encountered or anticipated in connection with meeting the needs of patients treated. Continuing problems
of any nature shall be reported by the contractor in writing to the COR.
5.27. Discuss with patients therapeutic strategies for the health benefit of the patient.
5.28. Perform Tai Chi/QiGong/Yoga individual & group therapy protocols and techniques.
5.29. Perform Tai Chi/QiGong/Yoga therapy and instruction for self-care
5.30. Facilitate energetic and/or emotional reactions and releases during treatment.
5.31. Make notes for entry into patient records. (If required)Use the Composite Health Care System (CHCS) and
Armed Forces Health Longitudinal Technology Application (AHLTA) for keeping records and other required patient
record functions at the discretion of the MTF.
6. SPECIAL INSTRUCTIONS: NONE
7. APPLICABLE TECHNICAL ORDERS, SPECIFICATIONS, REGULATIONS, AND MANUALS.
7.1. These government publications and forms applicable to this contract.
7.1.1. Current issues of many DA publications can be accessed at http://www.usapa.army.mil/gils. Current issues of
many forms can be accessed at http://www.usapa.army.mil/forms. Publications and forms not on the internet can be
obtained from the MTF.
7.1.2. The Publications have been coded as mandatory or advisory. The Contractor is obligated to follow those
coded as mandatory only to the extent that they apply to this contract. Supplements, amendments, or changes to these
mandatory publications may be issued during the life of the contract. The contractor will not implement any such
changes to mandatory publications, which cause a change in performance within the meaning of the Changes clause,
unless or until the contracting officer issues a change order or modification to the contract.
7.2. PUBLICATIONS:
7.2.1. Mandatory:
Public Law 91-596, dated 29 Dec 70, Occupational Safety and Health Administration
Public Law 104-191, dated 21 Aug 96 Health Insurance Portability and Accountability Act of 1996
Joint Commission (JC) Manual (Current Edition)
MEDCOM Regulation 600-3, dated 5 Dec 90 Personal General, Off Duty Employment
AR 25-2
AR 40-1
AR 40-3
AR 40-4
AR 40-5
Information Assurance
Composition, Mission, and Functions of the Army Medical Department
Medical Services: Medical, Dental, and Veterinary Care
Army Medical Department Facilities/Activities
Preventive Medicine
Page 69 of 86
AR 40-36
Medical Facility Management of Sexual Assault and subsequent related AMEDD policy
memorandums
AR 40-66
Medical Records Administration
AR 40-68
Quality Assurance Administration
AR 40-501
Standards of Medical Fitness
AR 40-562
Immunizations and Chemoprophylaxis
AR 340-21
the Army Privacy Program
AR 360-5
Army Public Affairs, Public Information
AR 380-5
Department of Army Information Security Program
AR 380-19
Information Systems Security
AR 380-53
Information Systems Security Monitoring
AR 380-67
The Department of the Army Personnel Security Program
AR 380-85
Army Substance Abuse Program (ASAP)
AR 385-10
Army Safety Program
AR 385-40
Accident Reporting and Records
AR 600-85
Army Substance Abuse Program (ASAP)
DA PAM 40-11
Preventive Medicine
DoD 6055.5-M
Occupational Medical Surveillance Manual
MEDCOM Pam 25-31
Index of Command Administrative Publications
Regulation 4500.32-4 Military Standard Transportation and Movement Procedures
TG 149
Guidelines for Controlling Occupational Exposure to Hazardous Drugs
TG 190
Guide to Managing Exposure to Bloodborne Pathogens
TB MED 510
Guidelines for the Recognition Evaluation, and Control of Occupational Exposure to Waste
Anesthetic Gases
7.2.2. Advisory:
JOINT PUB 1-02, 12 APR 01 (JP 1-02)
DOD Dictionary of Military Terms (www.dtic.mil/doctrine/jel/doddict)
AMA CPT
Physician’s Current Procedural Terminology, updated annually (See
https://catalog.ama.assn.org)
TB Med 2
Sterilizing Medical, Surgical, Dental, and Veterinary Material
AR 40-501
Medical Examinations
AR 190-51
The Army Physical Security Program
AR 608-1
Army Community Service Program
DA Pam 25-51
The Army Privacy Program: System Notices and Exemptions Rule
DoD 1341.2-M
DEERS Program Manual
DoDD 5200.2
DoD Personal Security
DoD 6010.8-R
Civilian Health & Medical Program of the Uniformed Services CHAMPUS, Ch 9, 1 Jul 1991
FM 3-19.30
Physical Security
PL 89-614
Chapter 55, 10 U.S.C. (1071-1088)
Title 29, CFR
Occupational Safety and Health Standards
7.3. The following is a listing of forms that may be required and may customarily be used by a health care provider
performing services.
7.3.1. STANDARD FORMS.
SF 85 – P
SF88
SF93
SF504
SF505
SF506
SF507
SF509
Supplemental Questionnaire for Selected Positions
Report of Medical Examination
Report of Medical History
History Part I
History Part II
Physical Examination
Clinical Record, Report on or Continuation of Standard Care
Doctor's Progress Notes
Page 70 of 86
SF513
SF515
SF 519-A
SF 519-B
SP 520
SF 522
SF 523
SF 541
SF 546
SF 547
SF 548
SF 549
SF 550
SF 551
SF 552
SF 553
SF 557
SF558
SF600
Consultation Sheets
Clinical Record - Tissue Examination
Radiographic Report
Radiologic Consultation Request Form
Electrocardiographic Record
Request for Administration of Anesthesia and Performance Operations and
Authorization for Autopsy
Cytology
Chemistry I
Chemistry II
Chemistry III
Hematology
Urinalysis
Serology
Parasitology
Microbiology I
Miscellaneous Lab Work
Emergency Care and Treatment
Chronological Record of Medical Care
7.3.2. Department of the Army
DA 16
Request for Examination and Treatment
DA 3894
Hospital Report of Death
DA 3910
Death Tag
DA4106
Report of Unusual occurrence
DA4256
Clinical Record - Doctor's Orders
DA 4582-R
IA Admission Record
DA4700
Nuclear Medicine Report
DA5008
Telephone Medical Advice/Consultation Record
7.3.3. Department of Defense
DD 577
Signature Card (must be signed prior to the performance of services under this contract.)
DD 689
Individual Sick Slip
DD 1289
DOD Prescription - to be used for only one (controlled or regular)
DD 2161
Referral for Civilian Medical Care
8. CONTRACTOR MANPOWER REPORTING (CMR).
"ACCOUNTING FOR CONTRACT SERVICES-The Office of the Assistant Secretary of the Army (Manpower &
Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL
contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is
required to completely fill in all the information in the format using the following web address: https://cmra.army.mil.
The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer's Technical
Representative; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates
covered by reporting period; (4) Contractor name, address, phone number, e-mail address, identity of contractor
employee entering data; (5) Estimated direct labor hours (including sub-contractor); (6) Estimated direct labor dollars
paid this reporting period (including sub-contractor); (7) Total payments (including sub-contractor); (8) Predominant
Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each subcontractor if different); (9) Organizational title associated with the Unit Identification Code (UIC) for the Army
Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the
purposes of reporting this information); (10) Locations where contractor and sub-contractors perform the work
(specified by zip code in the United States and nearest City, Country, when in an overseas location, using standardized
Page 71 of 86
nomenclature provided on website); (11) Presence of deployment or contingency contract language, and, (12) Number
of contractor and sub-contractor employees deployed in theater this reporting period (by country). (13) As part of its
submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting
requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of
each government fiscal year and must be reported by 31 October of each calendar year. The contractor shall notify the
Contracting Officer's Representative (COR) by the 5th working day of November whether or not they have
completed this report. If the COR is unavailable, the contractor will notify the Contracting Officer."
9. Performance Requirements’ Summary (PRS)
PERFORMANCE OBJECTIVE
PERFORMANCE
STANDARD
REF PBWS
METHOD OF
ASSESSMENT
Comply with Health and
Immunization Requirements.
Comply initially and as
required 100% of the time.
Supplement to the PWS
100% Assessment of
COR
Comply with Security
Requirements.
Comply initially and as
required 100% of the time.
Paragraph 1.3.7. and
Supplement to the PWS
100% Assessment of
COR
Comply with Qualification
Requirements
Comply with Credentialing
Requirements
Comply with Administrative
Requirements.
Comply initially and as
required 100% of the time.
Comply initially and annually
100% of the time.
Comply at least 100% of the
time.
Paragraph 1.2.
100% Assessment of
COR.
100% Assessment of
COR
C100% Assessment
of COR
Comply with Hours of
Performance.
Comply at least 100% of the
time.
Paragraph 1.4.
100% Assessment of
COR
Comply with Specific Tasks.
Comply at least 100% of the
time.
Paragraph 5.
100% Assessment of
COR .
Comply with Contractor
Manpower Requirement.
Comply initially and annually
100% of the time.
Paragraph 9.
C100% Assessment
of COR .
STANDARD
99% to 100%
96% to 98%
95%
91% to 94%
90% or Less
Paragraph 1.7.
Paragraph 1.3.
MEASUREMENT
PAST PERFORMANCE ASSESSMENT
Excellent
Document Past Performance Assessment Report, paying
Very Good
particular attention to performance that exceeds the standard.
Satisfactory
Marginal
Unsatisfactory
SUPPLEMENT TO PERFORMANCE WORK STATEMENT
1. GOVERNMENT HOLIDAYS
The following Government Holidays are observed:
New Year’s Day, January 1
Martin Luther King, Jr.’s Birthday, 3rd Monday in January
President’s Day, 3rd Monday in February
Memorial Day, Last Monday in May
Independence Day, July 4
Labor Day, 1st Monday in September
Columbus Day, 2nd Monday in October
Veteran’s Day, November 11
Thanksgiving Day, 4th Thursday in November
Christmas Day, December 25
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