Join The Team
We are hiring:
Indoor Skydiving Instructors
If you would like to share the
joy of flight with others and
think you’ve got what it takes,
please read our requirements
before submitting your
application.
We are now recruiting instructors
for our Penrith, Gold Coast
and Perth sites. No experience
necessary as all training is
provided in a month long Flight
Instructor Training Programme.
Flight Crew (Customer service)
Instructors
Full time: 38 hours each week
Weekend and Part time: 5-35 hours each week
Casual: When required (flexible)
Full time: 38 hours each week
Weekend and Part time: 18-35 hours each week
The flight crew are the face of iFLY and are
responsible for making bookings, answering
phones, emails and providing exceptional
customer service to our guests. Applicants will
be required to work in a fast paced environment
and deal with a range of customers and requests.
Applicants should have a good understanding of
point of sale systems and computer knowledge
including Word and Excel. We are searching for
confident, organised and hard-working candidates,
with an excellent phone manner who can keep
calm and work efficiently at all times. Applicants
should have a strong sales focus and experience
in a retail or leisure industry is preferred.
The Instructors are responsible for the safety of our
customers at all times. iFLY aims to provide world
class customer service and this process takes place
both in and outside the wind. Instructors should be
confident speaking to groups of people and have
a strong sales focus. Due to the physical nature
of the role, instructors will be required to complete
a tough physical fitness test. Instructors also form
part of the flight crew (see left) and will be required
to undertake the customer service role (training
provided).
No prior skydiving or indoor skydiving experience
is required and all training is provided. Candidates
applying for a full time position will also be
required to learn to control the airflow for the
instructor in flight.
No prior skydiving or indoor skydiving experience is
required and all training is provided over a 1 month
long training course. Instructors are expected to
commit to a 2 year contract with iFLY in lieu of the
training provided. Self-funded training options might
also be available.
Instructor Fitness test:
1)
8 pull ups or chin ups
2)
20 push up burpees with a tuck in 1 minute
3)
Pass level 10 on the 20m multistage fitness
test, commonly known as the beep test.
Selection Criteria
We are looking for someone who fits our essential criteria:
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Outstanding customer service skills
Friendly and approachable
Fantastic communication skills
Passionate and enthusiastic
A ‘can do’ and ‘straight up’ attitude
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A team player
Can pass our fitness test*
Responsible and safety conscious
Fluent in English
Holds a Working With Children Check*
*Instructors only
Please note:
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You must hold an Australian passport, residency and/or existing work visa
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You will be required to sign a minimum 2 year contract (instructors only)
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You will be required to work anti-social hours including evenings and weekends on a shift basis
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You will be required to hold an RSA, blue card (working with children) and a current first aid certificate
Please give examples if you have experience in the following:
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Experience in a customer service role
Experience in sales
Experience in a tourism, leisure or sports facility
Experience in a teaching or coaching environment
Good understanding of computers, technology and equipment
Experience in using social media (not just personal use)
Experience in sales and/or marketing
Experience speaking to the media or public speaking
Good understanding of video editing software and photography
Experience working with children and families
Additional skills that may be of use in the facility, i.e. Electrician / Graphic Designer
How To Apply
If you want to join the dedicated and fun-loving team, request an application form by
emailing [email protected], applications close on 22nd July for Penrith or Gold Coast
and 1st August 2016 for Perth.
You’ll need to attach your CV and cover letter addressing the criteria with examples
and include all relevant experience and skills. Please indicate if you are applying
for Penrith, Gold Coast or Perth.