5010 is coming! ARE YOU SENDING 9 DIGIT ZIP CODES?: With the implementation of 5010, many payers will start requiring the full 9 digit zip code for certain addresses/claims. Prepare for this now by simply verifying that you are currently sending 9 digit zip codes for any Provider addresses on your claims. Addresses to check: ‐ Billing Provider Addresses (Box 33, Loop 2010AA) ‐ Service Facility Addresses (Box 32, Loop 2310D) ‐ Pay‐To Provider Addresses (sometimes sent in Box 33, Loop 2010AB) HOW TO CHECK IF YOU ARE SENDING 9 DIGIT ZIP CODES: If you are not sure how to check whether you are currently sending 9 digit zip codes, follow these simple directions: ‐ In your Office Ally account, click on the Inventory Reporting tool ‐ Enter in a date range that will pull up your most recent claims submission ‐ Click SEARCH ‐ When the results return, click on the ClaimID link of random claims and verify that your zip codes in Boxes 32 and 33 contain 9 digits. If you find that you are not currently sending the full 9 digit zip codes, don’t procrastinate. Start Now! HOW TO SEND 9 DIGIT ZIP CODES: Online Entry Users: ‐ Click on the Manage Stored Information link ‐ Edit all your Billing Providers, Facilities and/or Templates making sure you have entered the full 9 digit zip codes. Practice Mate and EHR 24/7 Users: ‐ Click on the Manage Office tab ‐ Edit all your Billing Providers, Providers and Facilities making sure you have entered the full 9 digit zip codes. Upload Users: ‐ Update the zip codes in the address fields within your software (if you are not sure where to check, contact your software vendor for assistance). ‐ Once you have updated them and have sent claims, check the new claims to verify the 9 digit zip codes are coming through to Office Ally by checking in Inventory Reporting again. ‐ If, for some reason, you have entered the 9 digit zip code in your software and it is still not coming across to Office Ally on your claims, please contact Office Ally Technical Support at (866) 575‐4120 option 2 for further assistance. Office Ally is committed to making the 5010 transition as easy and painless for our users as possible. We hope you take advantage of this advance notice to make sure you are sending the 9 digit zip codes so that you are not negatively affected by rejections from payers.
O ff ic e A l ly | P .O . B o x 87202 0 | Vancou ver, WA 9868 7
www.officeally .com
Phone: 866‐575‐4120
Fax: 360‐896‐2151