Oracle® Cloud
Using Oracle Network Cloud Service - FastConnect Standard
Edition
E74464-05
April 2017
Oracle Cloud Using Oracle Network Cloud Service - FastConnect Standard Edition,
E74464-05
Copyright © 2016, 2017, Oracle and/or its affiliates. All rights reserved.
Primary Author: Sylaja Kannan
Contributing Authors: Shekhar Hemnani, Diby Malakar, Raghavan Krishnan, Mina Deng, Ivy Lui, Sameer
Satyam
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Contents
Preface ................................................................................................................................................................. v
Audience ........................................................................................................................................................ v
Conventions................................................................................................................................................... v
1 Getting Started With the Service
About the Service......................................................................................................................................
1-1
Terminology ..............................................................................................................................................
1-3
Typical Workflow for Using the Service ...............................................................................................
1-3
Connectivity Options for the Service .....................................................................................................
1-4
Connecting Through a Colocated Oracle Data Center ...............................................................
1-4
Connecting From a Remote Data Center ......................................................................................
1-6
2 Setting Up the Service
Prerequisites ..............................................................................................................................................
2-1
Ordering Oracle Network Cloud Service - FastConnect ....................................................................
2-2
Providing Information About Your Network ......................................................................................
2-3
Configuring Your Routers .......................................................................................................................
2-3
Testing Your Connection .........................................................................................................................
2-4
Connecting to Oracle Routers .................................................................................................................
2-5
Connecting to Oracle Routers Within a Colocated Data Center ...............................................
2-6
Ordering Your Network Circuit.....................................................................................................
2-6
3 Frequently Asked Questions............................................................................... 3-1
4 Troubleshooting .................................................................................................. 4-1
iii
iv
Preface
Using Oracle Network Cloud Service - FastConnect with Standard Edition service model
describes how to get started and use Oracle Network Cloud Service - FastConnect
with Standard Edition service model, which provides a direct and deterministic path
from your network to your Oracle Cloud IaaS and PaaS services. As your data is not
transported over the public Internet, this service provides consistent performance and
controlled or reduced latency.
Topics
•
Audience
•
Conventions
Audience
This document is intended for administrators and users of Oracle Network Cloud
Service - FastConnect with Standard Edition service model.
Conventions
This table describes the text conventions used in this document.
Convention
Meaning
boldface
Boldface type indicates graphical user interface elements associated with an
action, or terms defined in text or the glossary.
italic
Italic type indicates book titles, emphasis, or placeholder variables for
which you supply particular values.
monospace
Monospace type indicates commands within a paragraph, URLs, code in
examples, text that appears on the screen, or text that you enter.
v
1
Getting Started With the Service
This chapter provides information about how Oracle Network Cloud Service FastConnect with Standard Edition service model works. A workflow to set up this
service is provided to help you get started.
Topics
•
About the Service
•
Connectivity Options for the Service
•
Terminology
•
Typical Workflow for Using the Service
About the Service
Use Oracle Network Cloud Service - FastConnect to access your Oracle Cloud services
using a direct connection from your premises or colocation facilities. When you use
this service, your network traffic is routed over a direct and deterministic path from
your network to the Oracle Cloud services in the locations where you establish this
connectivity, so your data is not transported over the public Internet. This service
delivers consistent performance, provides dedicated bandwidth, and renders
controlled or reduced latency.
Note:
You should order Oracle Network Cloud Service - FastConnect Port speed
1Gbps or Oracle Network Cloud Service - FastConnect Port speed 10Gbps to
use this service. More details on the ordering process are documented in the
sections below.
Once you order the service, you will need to choose between one of the following
service models to establish a connection:
•
Partner Edition: Connect through an Oracle Network Cloud Service - FastConnect
partner, such as an IP VPN or MPLS VPN network service provider or data center
exchange provider. Partners use their own Border Gateway Protocol (BGP)
peering to connect your network to Oracle Cloud services through Oracle
Network Cloud Service - FastConnect. You don’t need to supply public BGP
peering for your traffic. Your traffic is isolated from other customers of this
service with layer-2 Ethernet VLAN, called a virtual circuit. See Getting Started
With the Service in Using Oracle Network Cloud Service - FastConnect Partner Edition.
•
Standard Edition: Connect in one of the following ways:
Getting Started With the Service 1-1
About the Service
–
If your data center is colocated with the Oracle data center, connect through a
direct cross connect between your network routers and Oracle Network
Cloud Service - FastConnect edge routers.
–
If your data center is not colocated with the Oracle data center, contact your
network service provider to order a private link from your data center to the
Oracle data center at the location where your Oracle Cloud IaaS and PaaS
services are provisioned.
Traffic is routed to and from Oracle Cloud services using BGP. You will supply
your own BGP peering to peer directly to Oracle Cloud services through Oracle
Network Cloud Service - FastConnect.
Establishing a direct connection from your premises to Oracle Cloud helps in the
following ways:
•
You can access your Oracle Cloud services over a direct and dedicated connection,
without having to traverse the public Internet. Transferring data over a direct
connection provides better privacy than transferring data over the public Internet.
•
You can transfer large volumes of data using high WAN bandwidth. Migrating
your Internet traffic to a dedicated path improves the overall performance,
significantly reduces the time taken to complete data transfers, and also reduces
the latency if you are colocated with an Oracle data center.
Features
•
Standard layer-3 routing: Leverages the Border Gateway Protocol to manage the
exchange of routes between Oracle Cloud and your DMZ or public-facing
network.
•
Dedicated bandwidth: Access your Oracle Cloud services, as well as transfer
large volumes of data between your private clouds and the Oracle Cloud, over a
dedicated data connection. The entire assigned bandwidth is available exclusively
for your use.
•
Reliable: Delivered as a fully redundant service with two physical connections
from your network edge to Oracle edge network to ensure high level of
availability.
•
Non-metered usage: Offers unlimited data transfer between your network and
Oracle Cloud.
•
Multiple port speed: Offers 1-Gbps and 10-Gbps connection speed options.
Availability
Oracle Network Cloud Service - FastConnect supports access to Oracle Cloud IaaS and
PaaS services. Not all listed Oracle Cloud services are supported in each city. Contact
your Oracle Sales representative for information about the Oracle Cloud services that
you can access in your city. Here’s a list of some of the Oracle Cloud IaaS and PaaS
services that you can access. For the complete list of Oracle Cloud IaaS and PaaS
services, see https://cloud.oracle.com.
•
Oracle Compute Cloud Service
•
Oracle Storage Cloud Service
•
Oracle Java Cloud Service
1-2 Oracle Cloud Using Oracle Network Cloud Service - FastConnect Standard Edition
Terminology
•
Oracle Big Data Cloud Service
•
Oracle Database Cloud - Database as a Service
Terminology
The following table lists and describes the key terms used in Oracle Network Cloud
Service - FastConnect with Standard Edition service model.
Term
Definition
Throughput
The number of gigabits of data that can be sent per second through Oracle
Network Cloud Service - FastConnect with Standard Edition service model.
Border
Gateway
Protocol (BGP)
The protocol that’s used to share routing information between two
networks. See http://tools.ietf.org/html/rfc4271.
Autonomous
System
Number (ASN)
An Autonomous System Number or ASN is used in the Internet to identify
either a single network or a group of networks managed and controlled by
a common network administrative entity (which could be an Internet
Service Provider, a business enterprise, an institute for example). An
autonomous system is a routing domain that is managed by the network
administrator of that domain. The autonomous system is assigned a
globally unique number that is referred to as the Autonomous System
Number (ASN). See http://www.iana.org/assignments/as-numbers/asnumbers.xhtml.
Colocated data
center
When your data center is located in the Oracle data center in your city, so
that the data centers share common facilities.
Remote data
center
When your data center and the Oracle data center don’t share common
facilities.
Internet
Routing
Registry (IRR)
The IRR provides a mechanism for mapping an origin AS number to a list
of networks or validating the contents of BGP announcement messages. See
https://www.arin.net/resources/routing/.
Regional
Internet
Registry (RIR)
RIRs administer and register IP addresses and ASN numbers within a
region. See https://www.arin.net/resources/routing/.
LC connector
A type of fibre optic connector. See http://www.thefoa.org/tech/
connID.htm.
Typical Workflow for Using the Service
To start using Oracle Network Cloud Service - FastConnect with Standard Edition
service model complete the following tasks.
Task
More Information
Ensure that you have the required
hardware and software.
Prerequisites
Order Oracle Network Cloud
Service - FastConnect with
Standard Edition service model.
Ordering Oracle Network Cloud Service - FastConnect
Getting Started With the Service 1-3
Connectivity Options for the Service
Task
More Information
Provide information about your
network to Oracle to establish
peering with Oracle Network
Cloud Service - FastConnect with
Standard Edition service model.
Providing Information About Your Network
Set up a physical connection to the
Oracle routers.
•
•
If your data center is colocated with the Oracle data
center, order cross connects. See Connecting to
Oracle Routers Within a Colocated Data Center.
If your data center is not colocated with the Oracle
data center, order a network circuit. See Ordering
Your Network Circuit.
Configure your network edge
routers based on the configuration
details received from Oracle and
establish peering with AS7160.
Configuring Your Routers
Test and validate routing.
Testing Your Connection
Connectivity Options for the Service
You can access your Oracle Cloud IaaS and PaaS services over a direct connection
through a network service provider if you are connecting from a remote location or
through a direct cross connect if your infrastructure is colocated with an Oracle data
center.
•
Connecting Through a Colocated Oracle Data Center
•
Connecting From a Remote Data Center
After you set up this service and configure your routers, data to your Oracle Cloud
IaaS and PaaS services is sent over the direct connection and not over the public
Internet. This includes data that is transmitted over an IPSec channel between your
data center and the instances in your Oracle Compute Cloud Service site.
This service is set up to ensure high availability. When you order this service, Oracle
provisions two redundant ports for you to connect to. To achieve end-to-end
redundancy from your network edge and to obtain the service level agreement (SLA)
of 99.9% , Oracle recommends that you order redundant circuits or lines from your
network service provider along with separate physical cross connects to the Oracle
edge routers from redundant routers in your network. You must also establish two
redundant BGP peers. It is not mandated to set up two physical cross connects, but
you forfeit the SLA of 99.9% if you only have one physical cross connect and one BGP
peer.
Connecting Through a Colocated Oracle Data Center
You must order Oracle Network Cloud Service - FastConnect with Standard Edition
service model at the location where your Oracle Cloud IaaS and PaaS services are
provisioned and work with your data center provider to provision a fiber cross
connect at this location.
The following figure shows how data is exchanged between your network and Oracle
Cloud when your data center is colocated with the Oracle data center that hosts your
IaaS and PaaS services. Let's consider that you want to access Oracle Storage Cloud
1-4 Oracle Cloud Using Oracle Network Cloud Service - FastConnect Standard Edition
Connectivity Options for the Service
Service over a private data connection and not through the public Internet. Your
Oracle Storage Cloud Service account is provisioned at the Chicago data center, and
your data center is colocated with the Oracle data center in Chicago. As your Oracle
Storage Cloud Service account is provisioned at the Chicago data center, you can use
Oracle Network Cloud Service - FastConnect with Standard Edition service model and
establish connectivity through a physical cross connect provisioned by the data center
provider in Chicago.
After ordering Oracle Network Cloud Service - FastConnect with Standard Edition
service model with the appropriate port speed, work with the data center provider to
provision a cross connect to the Oracle edge router. Your data is transported over the
cross connects that you have ordered. Oracle provides the necessary configuration
information for your network equipment to connect to Oracle Network Cloud Service
- FastConnect with Standard Edition service model. Your network administrator
configures the router using information obtained from Oracle. You need a valid public
Autonomous System Number (ASN) to establish peering with the colocated Oracle
Getting Started With the Service 1-5
Connectivity Options for the Service
data center and valid public IP prefixes. If you do not have a registered public ASN,
you can use private ASNs or use the fixed ASN provided by Oracle. Routers in your
network use the Border Gateway Protocol to exchange routing information with the
Oracle data center. This permits routes to be exchanged between your network and
Oracle Cloud. After configuring your network routers, advertise your valid public IP
prefixes over this connection for bidirectional connectivity.
Connecting From a Remote Data Center
You can connect from your remote data center to access your Oracle Cloud IaaS and
PaaS services using Oracle Network Cloud Service - FastConnect with Standard
Edition service model.
You must order Oracle Network Cloud Service - FastConnect with Standard Edition
service model at the location where your Oracle Cloud IaaS and PaaS services are
provisioned and connect through a network service provider. If your data center is not
colocated with the Oracle data center, contact your network service provider to order a
private link from your data center to the Oracle data center at the location where your
Oracle Cloud IaaS and PaaS services are provisioned. Your data will be transported
over the Ethernet-WAN circuit to the Oracle data center, and then to Oracle Cloud. All
other requirements and procedures to transfer data remain the same as in the case of
connecting within a colocated data center.
Let's consider that you want to access Oracle Storage Cloud Service over a private data
connection and not through the public Internet. If your Oracle Storage Cloud Service
account is provisioned at the Chicago data center, and your data center is not
colocated with the Oracle data center in Chicago, contact your network service
provider to order a private link from your premises to the Oracle data center in
Chicago.
The following figure shows how data is exchanged between your network and Oracle
Cloud through a remote Oracle data center.
1-6 Oracle Cloud Using Oracle Network Cloud Service - FastConnect Standard Edition
Connectivity Options for the Service
Getting Started With the Service 1-7
Connectivity Options for the Service
1-8 Using Oracle Network Cloud Service - FastConnect Standard Edition
2
Setting Up the Service
This chapter provides information about the required network hardware and tasks
that you must complete to set up Oracle Network Cloud Service - FastConnect with
Standard Edition service model.
Topics
•
Prerequisites
•
Ordering Oracle Network Cloud Service - FastConnect
•
Providing Information About Your Network
•
Connecting to Oracle Routers
•
Configuring Your Routers
•
Testing Your Connection
Prerequisites
Ensure that you meet following prerequisites before ordering Oracle Network Cloud
Service - FastConnect.
1.
You are accessing Oracle Cloud IaaS and PaaS services.
2.
Contact your Oracle sales representative to confirm that Oracle Network Cloud
Service - FastConnect is available in the region where your Oracle Cloud IaaS and
PaaS services are provisioned.
Your Oracle sales representative will provide the following information:
3.
•
The service models that is available in your region: Standard Edition or
Partner Edition.
•
Whether your infrastructure is colocated with the Oracle data center or if you
can connect from a remote data center if you choose the Standard Edition
service model.
Based on the information provided by your Oracle sales representative, decide the
service model of Oracle Network Cloud Service - FastConnect that you want to
use.
If you want to use the Partner Edition model, see Getting Started With the Service
in Using Oracle Network Cloud Service - FastConnect Partner Edition. The information
provided in this book is specific to using the Standard Edition service model.
4.
Complete the other prerequisites for Oracle Network Cloud Service - FastConnect
with Standard Edition service model.
Setting Up the Service 2-1
Ordering Oracle Network Cloud Service - FastConnect
•
You are responsible to provision the physical connectivity to the Oracle
routers through a network service provider or carrier of your choice. Your
network service provider must be capable of connecting to the Oracle routers
over single-mode fiber. If your infrastructure is colocated with the Oracle data
center, order cross connects from the data center provider.
•
You need to provide two /30 or /31 public IP subnets for the routing
interfaces. These IP subnets should be owned by you and registered in an
Internet Routing Registry (IRR) or Regional Internet Registry (RIR). Work
with your Internet service provider or with your RIR to obtain IPv4 address
allocation.
Note:
If you do not have registered IP subnets for this purpose, Oracle provisions
two /31 IP subnets for your connection.
•
You can only advertise public routable IPv4 prefixes over this connection and
the prefixes must be registered to you in an IRR or RIR.
•
You require a valid Autonomous System Number (ASN) that is registered to
you for establishing the peering session. Work with your Internet service
provider or one of the registries to obtain an ASN.
Note:
If you do not have a registered public ASN, you can use private ASNs or use
the fixed ASN provided by Oracle for configuring the network.
Ordering Oracle Network Cloud Service - FastConnect
Ensure that you meet all the prerequisites before ordering Oracle Network Cloud
Service - FastConnect.
To order Oracle Network Cloud Service - FastConnect with Standard Edition service
model:
1. Contact your Oracle Sales representative to confirm your requirements and order
the service or visit https://shop.oracle.com/ to order the service.
Note:
You’ll be ordering Oracle Network Cloud Service - FastConnect (with
appropriate port speed) regardless of whether you need to use Standard
Edition or Partner Edition service model.
After you place the order, you will receive an email asking you specify whether
you need to use Standard Edition or Partner Edition (with name of the Partner) and
asking you to specify the location where the Oracle Cloud IaaS and PaaS services
that you want to access are provisioned. Along with this information, if you are
choosing Standard Edition you can also provide information about your network.
See Providing Information About Your Network.
2-2 Oracle Cloud Using Oracle Network Cloud Service - FastConnect Standard Edition
Providing Information About Your Network
2. Specify that you are choosing the Standard Edition service model and specify the
location where the Oracle Cloud IaaS and PaaS services that you want to access are
provisioned.
If your Oracle Cloud services are provisioned in multiple locations, you’ll need to
order Oracle Network Cloud Service - FastConnect at each location as you can
specify only one location in each order. To find where your Oracle Cloud services
are provisioned, contact your Oracle account team or look at the service details in
the My Services portal.
3. You’ll receive a second email with the LOA information to establish a connection
with Oracle FastConnect. This email also contains the FastConnect ID for the
service. Make a note of this ID as you’ll need to provide this information later when
you are providing other details to provision the service.
The LOA contains information, such as the address of the Oracle data center where
Oracle Network Cloud Service - FastConnect with Standard Edition service model
will be provisioned and details that are required to set up a physical connection
between your network routers and Oracle routers.
Providing Information About Your Network
To help Oracle provision the service, send the filled out FastConnect-Standard Edition
Peering Informationform as a response to the first email you received from Oracle
Cloud. Fill out this form with information about your network, such as the ASN to be
used for the peering session, IP addresses for the primary and secondary link
interfaces, and public IP prefixes that you want to advertise through this peering. This
information is used for setting up the peering session between your edge routers and
the Oracle Cloud network edge routers.
Oracle personnel will review the network details that you have sent. If any further
information or clarification is required, Oracle personnel may reach out to the
technical contact you have specified.
Configuring Your Routers
After establishing a physical connection between your network routers and Oracle
routers, respond to the email that contained the LOA from Oracle. In your email
response, specify the current status of the physical connection between your network
routers and Oracle routers. You’ll receive details from Oracle to configure your
network routers and validate the routing within two business days.
After receiving the configuration details from Oracle, configure your network edge
routers and establish peering with AS7160.
•
Configure the Border Gateway Protocol routing on your border or edge routers
using the information you receive from Oracle. Border Gateway Protocol is used
to exchange information with Oracle.
•
Manage your routing policy to prefer AS7160 for traffic to the network addresses
pertaining to your Oracle service. Autonomous System Number for Oracle is
AS7160.
Oracle may change the ASN for specific locations, so refer to the configuration
details you have received from Oracle for the correct ASN.
Setting Up the Service 2-3
Testing Your Connection
•
Accept the IPv4 prefixes that are advertised by Oracle over the BGP peer with
your routers. When the session is established between your routers and Oracle
routers, you will be able to see the IPv4 prefixes advertised by Oracle.
•
Set up a redundant connection to the Oracle edge routers, so that even if one of
your links fails, you won’t lose connectivity. Configure the redundant connection
in active/standby failover configuration.
•
Configure your routers so that even if both your links to Oracle Network Cloud
Service - FastConnect with Standard Edition service model fail, you can still access
your Oracle Cloud services through the public Internet. The default configuration
is to prefer the routes received over the Oracle Network Cloud Service FastConnect with Standard Edition service model connection. If Oracle Network
Cloud Service - FastConnect with Standard Edition service model is not available,
then set rules to route traffic related to your Oracle Cloud services over the public
Internet, until the peering issue is resolved.
•
Complete any additional configurations within your network, which you may
require, to manage the traffic flow across Oracle Network Cloud Service FastConnect with Standard Edition service model.
You can now access your Oracle Cloud IaaS and PaaS services using Oracle Network
Cloud Service - FastConnect with Standard Edition service model. However, you must
verify your connectivity with Oracle data center. See Testing Your Connection.
Testing Your Connection
Verify that you are accessing your Oracle Cloud IaaS and PaaS services using Oracle
Network Cloud Service - FastConnect with Standard Edition service model.
Verify Your Connectivity with the Service
After configuring your routers and peering with AS7160, complete the following steps
to verify that your traffic to Oracle Cloud services is being routed directly to the
Oracle data center that hosts your services.
1.
Run the traceroute command from an IP address that you are advertising over
the peer to Oracle to the IP address of the Oracle data center where your Oracle
Network Cloud Service - FastConnect with Standard Edition service model is
provisioned. To find the IP address of the Oracle data center where your service is
provisioned, refer to the configuration details provided by Oracle.
The following example shows the command and output received when you run
the traceroute command to 203.0.113.10, the public IP address of an Oracle
data center in this example. This command provides details which help you to
trace the network route traversed by your data packets.
Note:
The IP addresses shown in the following example are for illustration only and
are not the actual IP addresses of the Oracle data center and the primary and
secondary links.
traceroute 203.0.113.10
Sample output
2-4 Oracle Cloud Using Oracle Network Cloud Service - FastConnect Standard Edition
Connecting to Oracle Routers
In this example, 203.0.113.12 is the interface IP address of Oracle’s primary
link or the secondary link and 203.0.113.10 is the IP address of the Oracle data
center. To find out the IP addresses of the primary link, secondary link, and
Oracle data center, refer to the configuration details provided by Oracle.
2.
Verify the status of your BGP peer with Oracle to ensure that your BGP session is
established and that you are receiving BGP updates and routes from the Oracle
router (peer). For information about the commands that you must execute to
complete the verification, see the documentation provided by your network
equipment provider.
3.
Verify that you are receiving routes from AS7160, which is your neighbor ASN.
You should be receiving the IP prefixes for AS7160 through the peering session.
For information about the commands that you must execute to complete the
verification, see the documentation provided by your network equipment
provider.
Verify Connectivity to the Service Even When a Link Fails
If you have configured redundant connections from your network edge to Oracle data
center and only one of your links fails, you won’t lose connectivity. If both your links
to Oracle data center fail, you won’t be able to use Oracle Network Cloud Service FastConnect Standard Edition till the connectivity is restored.
Establish and test the appropriate configurations on your routers to ensure that you
will not lose connectivity if a link fails.
Verify Connectivity to Oracle Cloud Iaas and PaaS Services Even if Both the
Links Fail
Even if both your links to Oracle Network Cloud Service - FastConnect Standard
Edition fail, you won’t lose access to Oracle Cloud services as they’ll still be available
through the public Internet. You can reconfigure your routers to route traffic related to
your Oracle Cloud IaaS and PaaS services through the public Internet.
Establish and test your configurations and procedures for uninterrupted access to
your Oracle Cloud IaaS and PaaS services over the public Internet.
Connecting to Oracle Routers
After receiving the Letter of Authorization (LOA) from Oracle, set up a physical
connection between your network routers and Oracle routers.
To establish a physical connection between the routers in your network and Oracle
routers, complete one of the following tasks:
Setting Up the Service 2-5
Connecting to Oracle Routers
•
If your infrastructure is located within the same data center, forward the LOA to
your data center provider and request for cross connects. See Connecting to
Oracle Routers Within a Colocated Data Center.
•
If you are connecting from a remote data center, forward the LOA to your
network service provider and order a private line from your premises to the
Oracle data center. You can work with any network service provider or carrier of
your choice to get a point-to-point Ethernet private line provisioned into the
Oracle data center. See Ordering Your Network Circuit.
Note:
The LOA is valid for 90 days. If you don’t establish a physical connection
between your network routers and Oracle routers within this period, the LOA
is revoked. To request a new LOA, send an email to the email ID from which
you had received the LOA earlier.
Connecting to Oracle Routers Within a Colocated Data Center
After receiving the LOA from Oracle, set up a physical connection between your
network routers and the Oracle routers.
If your infrastructure is colocated with the Oracle data center where your Oracle
Cloud IaaS and PaaS services are provisioned, complete the following steps to
establish connectivity between routers in your network and Oracle routers:
•
Forward the LOA to the data center provider.
•
Request your data center provider to provision direct, single-mode, fiber cross
connects. Information about your data center provider is provided in the LOA.
•
Order redundant physical cross connects from redundant routers in your network
to achieve end-to-end redundancy from your network edge. Oracle Network
Cloud Service - FastConnect with Standard Edition service model is set up to be
redundant and highly available. When you order this service, Oracle provisions
two ports for you to connect to: primary and secondary. To achieve end-to-end
redundancy from your network edge, order cross connects to both the ports.
You can advertise public IPv4 prefixes only over this physical connection and the
prefixes must be registered to you in an IRR or RIR.
After establishing a physical connection between your network routers and Oracle
routers, respond to the email in which you had received the LOA from Oracle. In your
email response, specify the current status of the physical connection between your
network routers and Oracle routers. You’ll receive details to configure your network
routers and validate the routing within two business days.
Ordering Your Network Circuit
If your data center is not colocated with the Oracle data center where your Oracle
Cloud IaaS and PaaS services are provisioned, contact your network service provider
to order a private line from your premises to the Oracle data center.
To order a private line or network circuit from your network edge to Oracle edge
routers:
2-6 Oracle Cloud Using Oracle Network Cloud Service - FastConnect Standard Edition
Connecting to Oracle Routers
1.
Identify a network service provider or carrier that can deliver an Ethernet private
line from your premises to the Oracle edge routers. The service provider must be
capable of terminating the circuit using single-mode fiber with LC connectors. The
ports on our routers are 1000Base-LX (1 Gbps) and 10GBASE-LR (10 Gbps). You
can work with any network service provider or carrier of your choice to get the
point-to-point Ethernet private line provisioned into the Oracle data center.
2.
Forward the LOA to the selected network service provider or carrier. The exact
demarcation point is provided in the LOA along with other details.
The network provider also contacts the Oracle data center provider on your behalf to
request for cross connects.
Oracle Network Cloud Service - FastConnect with Standard Edition service model is
set up to ensure high availability. When you order this service, Oracle provisions two
ports for you to connect to: primary and secondary. To achieve end-to-end
redundancy from your network edge, you must order redundant circuits or lines from
your network service provider along with separate physical cross connects to the
Oracle edge routers from redundant routers in your network.
You can advertise public IPv4 prefixes only over this physical connection and the
prefixes must be registered to you in an IRR or RIR.
After establishing a physical connection between your network routers and Oracle
routers, respond to the email in which you had received the LOA from Oracle. In your
email response, specify the current status of the physical connection between your
network routers and Oracle routers. You’ll receive details to configure your network
routers and validate the routing within two business days.
Setting Up the Service 2-7
Connecting to Oracle Routers
2-8 Using Oracle Network Cloud Service - FastConnect Standard Edition
3
Frequently Asked Questions
This section provides answers to frequently asked questions for Oracle Network
Cloud Service - FastConnect with Standard Edition service model.
Topics
•
What is Oracle Network Cloud Service - FastConnect?
•
What is Oracle Network Cloud Service - FastConnect with Standard Edition
service model?
•
What is Oracle Network Cloud Service - FastConnect with Partner Edition service
model?
•
What are the benefits of using Oracle Network Cloud Service - FastConnect with
Standard Edition service model?
•
How does Oracle Network Cloud Service - FastConnect with Standard Edition
service model Work?
•
What is the difference between Oracle Network Cloud Service - FastConnect with
Standard Edition service model and Oracle Network Cloud Service - FastConnect
Partner Edition?
•
For which Oracle Cloud services can I use Oracle Network Cloud Service FastConnect with Standard Edition service model?
•
I don’t have public IP prefixes registered with IRR or RIR under my organization
name. Can I still advertise these?
•
What are the prerequisites for setting up Oracle Network Cloud Service FastConnect with Standard Edition service model?
•
Is it required to colocate within an Oracle data center to use Oracle Network
Cloud Service - FastConnect with Standard Edition service model?
•
Can I use Oracle Network Cloud Service - FastConnect with Standard Edition
service model if my network equipment is not colocated with an Oracle data
center?
•
Will Oracle provide the network link from the Oracle edge routers to my premises
if I decide to use Oracle Network Cloud Service - FastConnect with Standard
Edition service model?
•
How do I sign up for Oracle Network Cloud Service - FastConnect with Standard
Edition service model?
•
What equipment do I need to use to connect to Oracle Network Cloud Service FastConnect with Standard Edition service model?
Frequently Asked Questions 3-1
•
Are the connections to Oracle Network Cloud Service - FastConnect with
Standard Edition service model redundant?
•
What are the required network configurations to use Oracle Network Cloud
Service - FastConnect with Standard Edition service model?
•
Can I advertise private IP addresses to Oracle using Oracle Network Cloud
Service - FastConnect with Standard Edition service model?
•
I don’t have public IP prefixes registered with IRR or RIR under my organization
name. Can I still advertise these?
•
What are the limitations on the number of routes that I can advertise using Oracle
Network Cloud Service - FastConnect with Standard Edition service model?
•
Will my connectivity fail if my link to Oracle data center fails?
•
When I connect to Oracle using Oracle Network Cloud Service - FastConnect with
Standard Edition service model using redundant cross connects or private lines,
are both the lines active for exchange of traffic?
•
If I order a redundant connection, will the FastConnect ID for the redundant
connection be different?
•
Can I extend a VLAN from my network using Oracle Network Cloud Service FastConnect?
•
What is an Autonomous System number (ASN)?
•
I have forgotten my FastConnect ID. Where can I find it?
•
I am connected with the Oracle data center at a different city than where my
Oracle services are provisioned. Can I use that same connection to access Oracle
Network Cloud Service - FastConnect?
•
I have Oracle Cloud services provisioned at multiple locations and I want to
access all the services using Oracle Network Cloud Service - FastConnect. How
can I achieve this?
•
What are the connection speeds available for connecting through Oracle Network
Cloud Service - FastConnect with Standard Edition service model?
•
If I am ordering FastConnect-Standard Edition at two locations, do they have to be
the same speed or can they be different speeds?
•
Can I use Oracle Network Cloud Service - FastConnect with Standard Edition
service model in one location and Oracle Network Cloud Service - FastConnect
Partner Edition at a different location?
•
Is Oracle Network Cloud Service - FastConnect with Standard Edition service
model the same as an IPSec VPN tunnel?
•
Can I establish an IPSec VPN tunnel to Oracle if I am using Oracle Network Cloud
Service - FastConnect with Standard Edition service model?
•
Is it mandatory to establish an IPSec VPN tunnel over this service?
3-2 Oracle Cloud Using Oracle Network Cloud Service - FastConnect Standard Edition
What is Oracle Network Cloud Service - FastConnect?
Oracle Network Cloud Service - FastConnect provides you access to your Oracle
Cloud IaaS and PaaS services over a direct connection from your premises or
colocation facilities. This service provides a direct and deterministic path from your
network to the Oracle Cloud services, so your data is not transported over the public
Internet. This delivers consistent performance, dedicated bandwidth, and controlled or
reduced latency. Oracle Network Cloud Service - FastConnect is offered in two
variations to suit the needs of every enterprise and provide the optimal solution for
different use cases:
•
Oracle Network Cloud Service - FastConnect with Standard Edition service model
•
Oracle Network Cloud Service - FastConnect with Partner Edition service model
Contact your Oracle Sales representative to identify the solution that suits your
requirement.
What is Oracle Network Cloud Service - FastConnect with Standard Edition
service model?
Oracle Network Cloud Service - FastConnect with Standard Edition service model
provides you access to your Oracle Cloud IaaS and PaaS services using a direct
connection from your premises or colocation facilities. With this service you can
connect your network edge routers directly to the Oracle edge routers and route traffic
to and from Oracle Cloud using the BGP protocol. This service provides a direct and
deterministic path from your network to the Oracle Cloud IaaS and PaaS services, so
your data is not transported over the public Internet. This service delivers consistent
performance, provides dedicated bandwidth, and renders controlled or reduced
latency.
What is Oracle Network Cloud Service - FastConnect with Partner Edition
service model?
Oracle Network Cloud Service - FastConnect with Partner Edition service model is
offered through a partner, such as an IP VPN, MPLS VPN network service provider,
or data center exchange provider. This provides you a simple and standard method of
connecting with Oracle. It uses the Border Gateway Protocol (BGP) to exchange
routing information with your network through the partner. This enables you to
access your Oracle Cloud IaaS and PaaS services over a more direct path as an
alternative to using the public Internet. See About the Service in Using Oracle Network
Cloud Service - FastConnect Partner Edition.
What are the benefits of using Oracle Network Cloud Service - FastConnect with
Standard Edition service model?
Establishing a direct connection from your premises to Oracle Cloud helps in the
following ways:
•
You can access your Oracle Cloud services over a direct and dedicated connection,
without having to traverse the public Internet. Transferring data over a direct
connection provides better privacy than transferring data over the public Internet.
•
You can transfer large volumes of data using high WAN bandwidth. Migrating
your Internet traffic to a dedicated path improves the overall performance,
significantly reduces the time taken to complete data transfers, and also reduces
the latency if you are colocated with an Oracle data center.
Frequently Asked Questions 3-3
How does Oracle Network Cloud Service - FastConnect with Standard Edition
service model Work?
See Connectivity Options for the Service.
What is the difference between Oracle Network Cloud Service - FastConnect
with Standard Edition service model and Oracle Network Cloud Service FastConnect Partner Edition?
Using Oracle Network Cloud Service - FastConnect with Standard Edition service
model, you can connect your edge routers directly to the Oracle edge routers in a
specific data center location and establish a BGP peering session directly with
Oracle. With Oracle Network Cloud Service - FastConnect Partner Edition, your
connectivity to Oracle Cloud services is provisioned through a partner, such as
Equinix Cloud Exchange or MPLS VPN providers.
For which Oracle Cloud services can I use Oracle Network Cloud Service FastConnect with Standard Edition service model?
Oracle Network Cloud Service - FastConnect supports access to Oracle Cloud IaaS and
PaaS services. Not all listed Oracle Cloud services are supported in each city. Contact
your Oracle Sales representative for information about the Oracle Cloud services that
you can access in your city. Here’s a list of some of the Oracle Cloud IaaS and PaaS
services that you can access. For the complete list of Oracle Cloud IaaS and PaaS
services, see https://cloud.oracle.com.
Where is this service available?
For the most up-to-date listing of where this service is available, contact your Oracle
Sales representative.
What are the prerequisites for setting up Oracle Network Cloud Service FastConnect with Standard Edition service model?
See Prerequisites.
Is it required to colocate within an Oracle data center to use Oracle Network
Cloud Service - FastConnect with Standard Edition service model?
It is not mandatory for your data center to be colocated with an Oracle data center.
However, you must connect to the Oracle data center in the city where your Oracle
Cloud Service is provisioned. This is achieved using fiber cross connects when you are
colocated with the Oracle data center.
Can I use Oracle Network Cloud Service - FastConnect with Standard Edition
service model if my network equipment is not colocated with an Oracle data
center?
Yes. You can still use the service by using a regional carrier or network service
provider to extend your network from your premises or datacenter to the Oracle data
center. Contact your network service provider to order an Ethernet private line in the
appropriate city where your Oracle Cloud service is provisioned.
3-4 Oracle Cloud Using Oracle Network Cloud Service - FastConnect Standard Edition
Will Oracle provide the network link from the Oracle edge routers to my
premises if I decide to use Oracle Network Cloud Service - FastConnect with
Standard Edition service model?
No. You must work with your network service provider to order the necessary private
line from your premises to the Oracle facilities.
How do I sign up for Oracle Network Cloud Service - FastConnect with Standard
Edition service model?
Contact your Oracle Sales representative to order the service. See Ordering Oracle
Network Cloud Service - FastConnect.
What equipment do I need to use to connect to Oracle Network Cloud Service FastConnect with Standard Edition service model?
You require network equipment capable of supporting layer-3 routing using the
Border Gateway Protocol and VLAN tagging using 802.1Q.
Are the connections to Oracle Network Cloud Service - FastConnect with
Standard Edition service model redundant?
Oracle Network Cloud Service - FastConnect with Standard Edition service model is
set up to ensure high availability. When you order this service, Oracle provisions two
redundant ports for you to connect to. To achieve end-to-end redundancy from your
network edge and to obtain the service level agreement (SLA) of 99.9% , you must
order redundant circuits or lines from your network service provider along with
separate physical cross connects to the Oracle edge routers from redundant routers in
your network. You must also establish two redundant BGP peers. It is not mandated
to set up two physical cross connects, but you forfeit the SLA of 99.9% if you only have
one physical cross connect and one BGP peer.
What are the required network configurations to use Oracle Network Cloud
Service - FastConnect with Standard Edition service model?
After receiving the configuration information from Oracle, establish logical
connectivity and set up BGP routing configurations on your edge routers. Complete
any additional configurations within your environment to manage the traffic flow
across Oracle Network Cloud Service - FastConnect with Standard Edition service
model. Oracle advertises its IPv4 prefixes over the BGP peer with your routers and
you’ll need to accept those prefixes and configure the required priority for the traffic
to specific end points for your services over the FastConnect peer with Oracle.
Is my BGP session with Oracle secure?
Yes. You can use a pre-shared key for the BGP session while setting up the connection.
Can I advertise private IP addresses to Oracle using Oracle Network Cloud
Service - FastConnect with Standard Edition service model?
No. You must advertise publicly routable IP addresses over your peering session with
Oracle.
Frequently Asked Questions 3-5
I don’t have public IP prefixes registered with IRR or RIR under my organization
name. Can I still advertise these?
This is reviewed and approved by Oracle on a case-by-case basis. You must submit the
request through the Oracle Account team. While submitting the request, provide
information about who owns the public prefixes and the business reason for using
them.
What are the limitations on the number of routes that I can advertise using
Oracle Network Cloud Service - FastConnect with Standard Edition service
model?
You can advertise a maximum of 200 IPv4 prefixes over the BGP peering for Oracle
Network Cloud Service - FastConnect with Standard Edition service model.
Will my connectivity fail if my link to Oracle data center fails?
If you have configured redundant connections from your network edge to the Oracle
data center and only one of your links fails, you won’t lose connectivity. If both your
links to the Oracle data center fail, you won’t be able to use Oracle Network Cloud
Service - FastConnect with Standard Edition service model till the connectivity is
restored.
You’ll need to establish and test the appropriate configurations on your routers to
ensure that you will not lose connectivity if a link fails.
Even if both your links to Oracle Network Cloud Service - FastConnect with Standard
Edition service model fail, you won’t lose access to Oracle Cloud services as they’ll
still be available through the public Internet. You can reconfigure your routers to route
traffic related to your Oracle Cloud IaaS and PaaS services through the public Internet.
You’ll need to establish and test the appropriate configurations and procedures to
ensure uninterrupted access to your Oracle Cloud IaaS and PaaS services over the
public Internet even when both your links to Oracle Network Cloud Service FastConnect fail.
When I connect to Oracle using Oracle Network Cloud Service - FastConnect
with Standard Edition service model using redundant cross connects or private
lines, are both the lines active for exchange of traffic?
Yes. Oracle Network Cloud Service - FastConnect with Standard Edition service
model is configured as active-active for the two links. Both BGP sessions on the two
links are up and active and can pass traffic at any time to provide high availability.
You must configure your BGP routing to pass traffic through only one link at a time.
You should also set your BGP local preference so traffic back to Oracle FastConnect is
routed to the primary link. The secondary link is used only if the connection through
the primary link or router fails.
If I order a redundant connection, will the FastConnect ID for the redundant
connection be different?
No. The FastConnect ID that you receive when Oracle Network Cloud Service FastConnect is provisioned is valid for a redundant pair of connections at a location.
3-6 Oracle Cloud Using Oracle Network Cloud Service - FastConnect Standard Edition
Can I extend a VLAN from my network using Oracle Network Cloud Service FastConnect?
No. Layer-2 connectivity into Oracle Network Cloud Service - FastConnect is not
supported.
What is an Autonomous System number (ASN)?
An Autonomous System Number or ASN is used in the Internet to identify either a
single network or a group of networks managed and controlled by a common network
administrative entity (which could be an Internet Service Provider, a business
enterprise, an institute for example). An autonomous system is a routing domain that
is managed by the network administrator of that domain. The autonomous system is
assigned a globally unique number that is referred to as the Autonomous System
Number (ASN). See http://www.iana.org/assignments/as-numbers/asnumbers.xhtml.
What is the ASN for Oracle Cloud?
The ASN for Oracle Cloud is currently AS7160.
I have forgotten my FastConnect ID. Where can I find it?
The FastConnect ID is created when your Oracle Network Cloud Service - FastConnect
service is ordered. Contact your Oracle Sales representative to get your FastConnect
ID.
I am connected with the Oracle data center at a different city than where my
Oracle services are provisioned. Can I use that same connection to access
Oracle Network Cloud Service - FastConnect?
No. You must order Oracle Network Cloud Service - FastConnect with Standard
Edition service model at the location where your Oracle services are provisioned and
connect through the Oracle data center at that location.
I have Oracle Cloud services provisioned at multiple locations and I want to
access all the services using Oracle Network Cloud Service - FastConnect. How
can I achieve this?
If you have Oracle Cloud IaaS and PaaS services provisioned in multiple locations,
you’ll need to establish Oracle Network Cloud Service - FastConnect connection at
each of the locations where your services are provisioned. For example, if you have
services at both Chicago and Ashburn, you must order and provision Oracle Network
Cloud Service - FastConnect connections at both locations. Contact your Oracle Sales
representative for information about the Oracle Cloud services that you can access in
your city.
What are the connection speeds available for connecting through Oracle
Network Cloud Service - FastConnect with Standard Edition service model?
The connections speeds available on the Oracle routers are 1 Gbps and 10 Gbps.
However, the service features and connectivity options are constantly upgraded.
Contact your Oracle Account team to obtain more information and updates.
Frequently Asked Questions 3-7
If I am ordering FastConnect-Standard Edition at two locations, do they have to
be the same speed or can they be different speeds?
You can select different speeds for Oracle Network Cloud Service - FastConnect with
Standard Edition service model connections that are provisioned in different cities or
locations. For example, if you provision an Oracle Network Cloud Service FastConnect with Standard Edition service model connection at Chicago and another
at Ashburn, you can pick 10 Gbps for one location and 1 Gbps for the other location
based on your requirements.
Can I use Oracle Network Cloud Service - FastConnect with Standard Edition
service model in one location and Oracle Network Cloud Service - FastConnect
Partner Edition at a different location?
Yes. You can provision Oracle Network Cloud Service - FastConnect with Standard
Edition service model at one location and provision Oracle Network Cloud Service FastConnect Partner Edition at a different location based on your requirements.
Contact your Oracle Sales representative for information about the Oracle Cloud
services that you can access in your city and which service you can use in each city.
Is Oracle Network Cloud Service - FastConnect with Standard Edition service
model the same as an IPSec VPN tunnel?
No. Oracle Network Cloud Service - FastConnect with Standard Edition service model
provides the ability to route your traffic to and from Oracle without having to traverse
the public Internet but it is not an IPSec VPN tunnel.
Can I establish an IPSec VPN tunnel to Oracle if I am using Oracle Network
Cloud Service - FastConnect with Standard Edition service model?
Yes. You can establish an IPSec VPN tunnel to Oracle after you establish direct
connectivity using Oracle Network Cloud Service - FastConnect with Standard Edition
service model. For more information about establishing an IPSec VPN channel from
your data center, see Connecting to Instances in a Dedicated Site Using VPN in Using
Oracle Compute Cloud Service (IaaS).
Is it mandatory to establish an IPSec VPN tunnel over this service?
No. You can establish an IPsec VPN tunnel to provide an extra layer of security and is
not a mandatory requirement. If you are accessing Dedicated Compute services
through Oracle Network Cloud Service - FastConnect Partner Edition, you must use
IPsec VPN tunneling to extend your on-premise private network.
3-8 Oracle Cloud Using Oracle Network Cloud Service - FastConnect Standard Edition
4
Troubleshooting
Oracle Network Cloud Service - FastConnect with Standard Edition service model is
set up to ensure high availability. When you order this service, Oracle provisions two
redundant ports for you to connect to.
If you have configured redundant connections from your network edge to the Oracle
data center and only one of your links fails, you won’t lose connectivity. If both your
links to the Oracle data center fail, you won’t be able to use Oracle Network Cloud
Service - FastConnect with Standard Edition service model till the connectivity is
restored.
You’ll need to establish and test the appropriate configurations on your routers to
ensure that you will not lose connectivity if one of the links fail.
Even if both your links to Oracle Network Cloud Service - FastConnect with Standard
Edition service model fail, you won’t lose access to Oracle Cloud services as they’ll
still be available through the public Internet. You can reconfigure your routers to route
traffic related to your Oracle Cloud IaaS and PaaS services through the public Internet.
You’ll need to establish and test the appropriate configurations and procedures to
ensure uninterrupted access to your Oracle Cloud IaaS and PaaS services over the
public Internet even when both your links to Oracle Network Cloud Service FastConnect fail.
Contacting Oracle for Support
Raise a service request with My Oracle Support for any support that you require for
your Oracle Network Cloud Service - FastConnect services. You may be asked to
provide your FastConnect ID and subscription ID, so keep that information handy.
Subscription ID is created when your service is ordered, and FastConnect ID is created
when your service is provisioned.
1.
Go to https://support.oracle.com.
2.
In the Sign In pane, select Cloud Support as the portal, and then click Sign In.
3.
On the Dashboard page, click Create Service Request.
4.
In the Create Service Request wizard, do the following:
5.
a.
In the Service Type field, select Oracle Network Cloud Service –
FastConnect.
b.
In the Problem Type field, select Issues with account or provisioning of
your FastConnect service or Issues with FastConnect network link, and then
select the appropriate problem subtype.
Follow the prompts in the wizard to complete the service request.
Troubleshooting 4-1
4-2 Using Oracle Network Cloud Service - FastConnect Standard Edition