Mirapoint An OEM partner success story Mirapoint is a global leader in the mail server appliance market—managing large enterprises, service providers, educational institutions and government entities. The mail server appliances and messaging appliances intelligently Customer at a glance serve, secure and manage more than 120 million mailboxes worldwide. After almost 10 years of experience with Sophos securing its customers against viruses, spyware and other malware, Mirapoint chose Sophos anti-spam solutions to improve spam and phishing protection for users. Location: • Headquartered in Sunnyvale, California Sophos solutions • Sophos Anti-Virus Interface • Sophos Anti-Spam Interface Positive business outcomes Business challenge Mirapoint, a global leader in the mail server appliance market, was founded in Sunnyvale, CA in 1997. Its customers include small to medium businesses, • Significant spam capture rate improvement with fewer false positives • Significant and improved protection against phishing plus some larger enterprises and ISPs. Its email solutions are built on top of Mirapoint’s RazorGate Messaging Security Appliances, which offer security services, such as anti-spam, anti-virus, policy enforcement, storage and archiving. Number of mailboxes • 120 million worldwide By combining email security expertise with extensive messaging appliance experience, Mirapoint offers the industry’s only integrated email security, archiving and mailbox appliances with a dramatically lower total cost of ownership (TCO), as well as security, simplicity and peace of mind. It is essential that Mirapoint’s customers are secured against threats from malware and unwanted messages. Mirapoint—An OEM partner success story 1 Mirapoint An OEM partner success story In early 2001, Mirapoint decided to find an OEM antivirus supplier that could provide fast and timely updates along with excellent support. According to Jenko Hwong, director of product management at Mirapoint, “we evaluated the top anti-virus products and found that Sophos offered us the speed and flexibility that others did not.” Mirapoint chose Sophos Ant-Virus Interface, “With the Sophos solution, we were able to improve significantly the spam capture rate with far fewer false positives and the transition was completely invisible to our users.” which enables high-speed integration with the Sophos virus detection engine. Since then, Sophos has been its Automated tuning technology in the Sophos preferred anti-virus solution. anti-spam engine constantly balances a range of detection techniques to prevent protection failures, And when its spam content analysis solution lagged in and new spam rules are automatically received from accuracy and performance, Mirapoint knew it was time SophosLabs™, a global network of threat analysis to evaluate other solutions. centers. Sophos’ anti-virus and anti-spam solutions both use Behavioral Genotype technology to block families Mirapoint not only needed a solution that could block of viruses, spam, and phishing campaigns, protecting and quarantine a significantly higher proportion of against previously unseen threats even before specific spam, but also was easy to manage and support. It also detection is available. required an engine that doesn’t slow down the overall throughput of the RazorGate security appliances. How Sophos helped Mirapoint’s IT department was already impressed with its ongoing working relationship with Sophos, so it made sure that the Sophos anti-spam engine was evaluated. The department ran all products through real-world testing, looking at spam on the company’s network for about a month, and analyzed the data. Hwong says, “the Sophos solution had the highest capture rate for any given false positive rate. That fact, along with almost 10 years of exceptional partnership, won the business for Sophos.” Mirapoint—An OEM partner success story 2 Mirapoint An OEM partner success story Positive business outcomes One unexpected benefit that Mirapoint discovered while In the 10 years it has used Sophos anti-virus technology, testing the Sophos anti-spam engine involved the URL Mirapoint has progressively changed the way it handles checking feature which significantly improved protection email, providing its customers with an improved email against phishing attacks. experience. Hwong explains, “instead of distracting users with alerts about viruses we have found, Sophos’s Hwong concludes, “having such a strategic relationship virus detection engine is fast enough for us to be able with Sophos will enable us to better manage and to decline connections at the email server level if viral negotiate deals and pricing, and will allow us to leverage content is detected. All our users see is virus-free email, Sophos’s reputation in the anti-virus market. Our and we can process messages much faster.” customers expect the best, and so do we—that’s why we have chosen Sophos as our technology partner.” “Having such a strategic relationship with Sophos will enable us to better manage and negotiate deals and pricing, and will allow us to leverage Sophos’s reputation in the anti-virus market. Our customers expect the best, and so do we—that’s why we have chosen Sophos as our technology partner.” He adds, “the recent integration of Sophos anti-spam technology has provided similar efficiency gains. With the Sophos solution, we were able to improve significantly For more information, please contact your local Sophos sales account manager or send us an email at [email protected] the spam capture rate with far fewer false positives and the transition was completely invisible to our users.” Boston, USA | Oxford, UK Mirapoint—An OEM partner success story © Copyright 2010. Sophos. All rights reserved. All trademarks are the property of their respective owners. 3
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