Issue 40 September-December 2011 P4 Patient feedback pilot P5 Health and Social Care Awards P7 Apprenticeships special P13 P8 Sign of the times for deaf nurse Jennifer Arts festival to showcase new talent Chief executive’s message As autumn approaches, our trust has much to look forward to and celebrate with our AGM, World Mental Health Day and Black History Month taking place during the coming weeks. However, October 20 will be exactly a year since Chancellor George Osborne unveiled the Government’s comprehensive spending review which set out how public funds would be spent over the coming years. The past 12 months have seen changes in our trust’s structure and how frontline services are delivered, yet our staff have continued to deliver excellent standards of care and achieve success, in these uncertain times. Putting patients first remains our mantra, to provide the best possible care whether that is in a community setting or an inpatient unit, and our recent success at the Health and Social Care Awards shows how passionate our staff are about delivering this mandate. People like Jennifer Meeks, whose own deafness did not stop her following her dream of becoming a qualified staff nurse - she is now one of the UK’s first deaf mental health nurses - and newly-appointed apprentice Sherrelle Russell who represents the new NHS generation. The recent launch of a major patient feedback scheme aims to improve the way we receive patients’ comments and suggestions by using the latest technology at six test sites. I am sure the challenges our trust faces, as well as its achievements, will provide some healthy discussions at our AGM on September 27. However, for all our successes we cannot afford to be complacent, as there are still challenges to be faced, but I am confident that together we can meet those head on. Sue Turner, chief executive. Transport review A new delivery and collection service has been rolled out across our trust sites. Our trust has teamed up with Amey plc, to redesign the transport provision between our sites across Birmingham and Solihull. The improved service offers extended operating hours and a new electronic tracking system. After the first few weeks of operation, wards and sites have already reported great improvements and have welcomed the redesign of the delivery and collection service. Neil Hathaway, head of estates and facilities, said: “The new transport arrangements have allowed us to focus on quality, customer requirements and value for money. “The benefits of the improved service will help staff plan their work, with the ultimate winner being the service user”. Delivering the new transport review: (left to right) Sarah Turner, Richard White, Laura Nicholls, Philip Scarratt, Leslie Groves and Huw Price. Photo copyright Nick Wilkinson Governors meeting postponed The Assembly of Governors meeting scheduled for September 15 has been postponed until further notice. Once a new date for this forum has been set, details will be advertised as soon as possible via the trust’s website and email. If you have any queries regarding governors please email [email protected] or call 0121 301 1274. Do you have a story which could feature in Trust Talk? If so, then contact the editor, Emma Brady on 0121 301 1298 or email [email protected]. Deadline for the December issue is November 4, 2011. 2 Trust Talk deadlines From this issue, Trust Talk will now be published quarterly, rather than bi-monthly, so please note its new copy deadlines. All copy to be considered for inclusion must be submitted by the dates below: ISSUE DEADLINE April 2012 March 2 December 2011 July 2012 October 2012 November 4 June 1 August 31 Make a date for our AGM This year’s annual general meeting will take place at the Uffculme centre in Moseley on September 27. The AGM, the theme for which is innovation, will open at 10am, with a member seminar about our award-winning Rapid Assessment, Interface, Discharge (RAID) service by Professor George Tadros, consultant in old age liaison psychiatry. This service, launched as a pilot scheme in December 2009, has received interest from Government ministers and leading clinicians from overseas and across the UK due to its innovative approach to psychiatric liaison within one of Birmingham’s busiest A&E units. This will be followed by a members session on our new patient feedback kiosks and tablet computers, which enable service users across our trust’s sites the opportunity to comment on their care and our services. A marketplace of stalls showcasing various projects, services and teams will be open throughout the day. Staff who have worked within the NHS for 25 or 40 years will be recognised at our annual long service awards, before the formal AGM begins at 2pm. We are still finalising details, so more information will be posted on our website www.bsmhft.nhs.uk. Trust Talk changes Trust Talk, like our trust, is ringing the changes to reflect the challenging economic climate. From this September issue, the magazine will be bigger and brighter, published quarterly as printed copies or electronic editions. Each issue and retain popular features such as Coffee Break, Governor Spotlight and Photography Corner. As well as reducing the number of issues, alternate editions will have a limited print run. These will not be automatically mailed out to members, but they will receive an email link to the digital version which will be available online. The paper and postage costs involved in printing and distributing the magazine have risen considerably, which is why these changes are being made. All issues of Trust Talk can still be downloaded from our website www.bsmhft.nhs.uk. Simone’s walking the walk Carer Simone, who looks after her grandmother Daisy, is taking part in the Memory Walk. Carer Simone Daniel and her daughter Rael are urging people to support the annual Memory Walk which is being held in a Birmingham park in September. The busy single mum, who is preparing to return to Birmingham City University to continue her studies, and her ten-year-old daughter Rael are keen to raise awareness of dementia, as they both look after 90-year-old Daisy. Simone and Rael live with Daisy at her Small Heath home, where the bubbly 29-year-old is a live-in carer for her grandmother, who was diagnosed with dementia in 2003. The Memory Walk, which includes 2k, 5k and 10k routes and is organised by the Alzheimer’s Society, takes place in Cannon Hill Park, in Edgbaston, on September 25. Simone, who’s a member of our trust’s carers forum and of the Dementia Council, said: “I really appreciate the work the Alzheimer’s Society does and I would encourage other people to sign up as it is for a really good cause and it’s a nice day out. “We also wanted to do it to raise awareness of Alzheimer’s disease.” Organisers hope 500 people will take part in this year’s event which will begin at 12pm with a gentle warm up in the park. For more details visit www.memorywalk.org.uk or call 0207 423 3646 to register. To ensure you receive electronic versions of Trust Talk, send your email address to [email protected] 3 Seminar series Patient experience feedback review pilot is launched Earlier this year, our trust joined forces with Birmingham City Council’s equality division to jointly stage six seminars to raise awareness of key mental health issues and their impact on the city’s communities. Sessions - held at Handsworth Fire Station and the Drum, in Aston, between January and March - were aimed at practitioners, policy makers and third sector bodies serving Handsworth and Lozells, as well as local residents interested in mental health. All seminars were well attended, in particular the launch event and sessions on young people and African-Caribbean men. The final session was a screening of The Revolving Door, produced and written by local poets Aeon and Evoke. An evaluation of this joint seminar programme revealed that people will attend such events if they feel it addresses issues relevant to them. It also highlighted a need for more mental health awareness events, and as result the relationship between our trust and the council’s Handsworth and Lozells CommUNITY Team will be developed further. The original six seminars are also set to be re-run at a later date, and both organisations are to look at particular work relating to mental health awareness for young people, women and African Caribbean men. Councillor Alan Rudge, the city council’s cabinet member for equality and human resources, said: “Our work with the trust is significant because of what we know about the causes and impact of mental health, and how it affects communities and families who are already facing challenging issues, such as those in Handsworth and Lozells.” Sue Turner, our chief executive, said: “Everyone’s general wellbeing is influenced by his or her circumstances, surroundings and the way people have behaved towards them – so we do our best to improve service users’ lives via our work with other organisations. “This is why our trust is totally committed to consolidating our partnership with Birmingham City Council in the Handsworth and Lozells area. “Our trust believes it’s essential to work with service user’s carers, their families and the wider community to help them to lead purposeful lives among people who accept them – breaking down the barriers of stigma which often accompany mental health problems and can lead to isolation.” 4 Dee Roach, Di Markman and Mark Hiller with some of the new patient feedback computers. A pioneering project to use new technology to improve the patient experience was launched at two of our sites in August. Six sites were chosen to pilot the use of new technology – including hand-held tablet computers and patient feedback kiosks – to give more opportunities for service users to provide immediate feedback on changes or improvements to services. The first unit to launch the new devices was Little Bromwich in Bordesley Green, followed by the Zinnia Centre in Sparkbrook. Fitz Meikle, a modern matron at the Zinnia Centre, said: “This is a solid development to bring us to the cutting edge of service improvement. Virtually every patient here today gave their views to us through using the new devices". Sue Buffery, who leads the STEPS programmes for older adults, added: "We could’ve been overlooked for something like this, because people believe older patients won't embrace technology, but our patients have proved that theory wrong as they’ve keenly followed our progress in this pilot". The other sites involved are the Barberry (National Deaf Service) in Edgbaston, Ardenleigh women’s service in Erdington, Solihull Integrated Addictions Service in Chelmsley Wood and Ten Acres centre in Stirchley. Each trial site has three different hand-held feedback devices for patients to use during the pilot scheme. A kiosk has been placed in each reception area, which have extra capability to provide general information. A plasma screen has also been installed at these sites, to deliver news, messages from the team and recent service improvements. Our deaf service is designing questions which will be filmed in British Sign Language, and selected sites will offer the opportunity to comment using Urdu or Punjabi. PALS, User Voice and See Me teams are liaising with patients ensure they are involved in the design of the questions and asking them to choose their own topics for comment. Home treatment teams and community psychiatric nurses will also have access to pocket-sized devices, so patients receiving care at home will be able to give their views on the service received. Our managers and matrons have instant access to patients’ views through a "dashboard" of detailed information at each pilot site. Mental health service commissioners are also keen to know what patients’ preferences are. Mark Hillier, head of patient and public involvement, said: “This project is truly bringing us the best systems to plan and design better services, through the direct feedback of many more service users. “We have talked to many other NHS trusts but also introduced a private sector partner, and looked at how companies involve their customers." Staff are touring pilot sites to hear patients’ views. Trust PAs take up challenge of new role The growing popularity of physician assistants (PAs) is providing unique opportunities for graduates and healthcare professionals looking for a new challenge. Nine NHS trusts in the West Midlands, including ours, have embraced this role which was devised in the US during the 1960s to overcome a shortage of doctors. Since then it has been successfully exported to health services in Australia, Canada, Europe, South Africa and the UK, where students study general medicine across a broad spectrum of healthcare. Our trust has already benefited from two waves of PAs as UK-trained recruits join medical teams, supervised by a doctor or consultant, whose remit includes diagnosis and referral of patients. Rebford Kean, joined our trust as a PA in the community mental health team for homeless people, based at Morcom House, in April. “I perform initial psychiatric assessments and physical examinations and assist my consultant in outpatient clinics,” said Rebford. “I completed a nursing degree and a Masters in medical law before enrolling on the PA programme, but despite these achievements I had to study hard to pass the medical modules. “Working in psychiatry is an enormous learning curve for me, but the homeless team are a dedicated group who have made me feel very welcome”. Mlindelwa Vundhla*, is a PA with our Rapid Assessment, Interface and Discharge (RAID) team, at City Hospital, in Winson Green, Mlindelwa was already a qualified registered general nurse but wanted an expanded role and looked at PA courses in America, before he found similar courses were available in the UK. University of Birmingham and Wolverhampton University are among the academic centres now offering the two-year diploma course. He said: “The role of physician assistant is very different to that of a nurse. It’s more suited to nurses who are comfortable with the medical model of care. “I enjoy interacting with patients and their relatives or carers. I feel privileged to be able to impart the knowledge, skills and experience I have gathered over the years in the healthcare sector. “The difference that high standard of care makes to patients and their relatives and carers gives me professional satisfaction.” lFor more information, visit the UK Association of Physician Assistants website – www.ukapa.co.uk lA full interview with Mlindelwa Vundhla will appear in the Nursing Standard in September. Trust staff praised at Health and Social Care Awards had been from the general sector.” Staff nurse Lily Singh, who is based at Grove Avenue, won the Trust Nominated Practice Award, while Hayley Carolan and Emma Brogan, ward and deputy ward manager at the former Small Heath InPatients unit, were highly commended for the same award. Nursing course approved (Left to right) Celebrating success: Emma Brogan, Hayley Carolan, Michael Galvin, Sally Graham and Lily Singh clutch their Health and Social Care Awards Our trust scooped two awards and praise for its staff at the regional Health and Social Care Awards at Birmingham City University. Staff from the National Deaf Mental Health Service based at the Barberry, Small Health In-Patients unit, and Grove Avenue rehabilitation unit in Moseley all won recognition at event held at the Botanical Gardens in Edgbaston on July 22. This was the fifth year the university’s faculty of health has staged the awards, which recognises the achievements of its students and celebrates the relationships it has built with practice partners, including our trust. Michael Galvin, ward manager, and Sally Graham, deputy ward manager of Jasmine Suite - which won the Student Nominated Practice Award – attended the ceremony. Micheal said: “When I saw the amount of people there, which including Lord Corbett, senior army officers and the dean of the university, I never thought that we might actually win. “When presenter announced the award and began talking about how students receive basic teaching of British Sign Language and attend deaf awareness sessions, I suddenly realised we had won. “It was the proudest moment of my career so far, as the excellent team I work with in the National Deaf Mental Health Service had been recognised for its hard work.” Sally added “I am really happy the team have won this award as it raises awareness of the deaf service’s work. “I was especially proud when I saw Jasmine Suite engraved on the award, as the previous winner – Birmingham Children’s Hospital - The Nursing and Midwifery Council have approved the undergraduate mental health nursing course at Birmingham City University. The professional body’s validation, which was made in May, approved the mental health course with no conditions, which is rare and included five commendations. The university’s partnership work with our trust, in particular the practice placement team led by Jacqui Gatcombe and Susan Hine, was commended. David Glover, a community psychiatric nurse at Reservoir Court, Hamida Khanum, a community psychiatric nurse at Newbridge House, and Paul Scott, a staff nurse at the Oleaster centre, also received recognition for their commitment to the course and the revalidation process. Our partnership work with service users was also commended, and the university wishes to thank all mentors for their efforts in mentoring and assessing nursing students. The new course begins in September. 5 Kate’s take on Tourette’s wins national award Taking to the trails for Tourettes Action Two of our consultants are preparing to tackle a tough Lakeland Trail race in October, to raise money for Tourettes Action. Dr Andrea Cavanna and Dr Hugh Rickards, both consultant neuropsychiatrists based at the Barberry in Edgbaston, will be running the Coniston 15k challenge on October 1. They are both keen runners who have also taken part in local races, including the Bournville 10k, and have also entered the Great Birmingham Run half marathon on October 23. Dr Rickards said: “Andrea and I are running the Coniston 15k challenge to raise money and awareness for Tourettes Action, the UK charity for Tourette syndrome. My sister, Kathy, will be joining us as well as Midlands Today business correspondent, Peter Plisner, who is running for the Macmillan Cancer Charity. “We are up for a challenge although we know the course will be tough, as we’ve been warned that in some places the terrain is only suitable for agile mountain goats, but we are determined to succeed and emerge unscathed.” The team want to raise £1,000 for the charity, as well as increase awareness of Tourette’s syndrome, which affects 0.5 per cent of children in the UK. To support and sponsor our runners, visit their Just Giving page at www.justgiving.com/hugh-andrea. Dr Andrea Cavanna with medical student Kate David and her award. A medical student working with our specialist Tourette’s syndrome unit has won a prestigious national prize for her essay on the condition. Kate David, who is studying psychological medicine at Birmingham University, developed an interest in the diagnosis and treatment of Tourette’s during her placement at the Barberry, in Edgbaston. Kate was presented with the Professor Mary Robertson prize after presenting her research into quality of life indicators in patients with the condition at the Tourettes Action Research Network conference in London on May 13. Kate, who has been working in our trust’s neuropsychiatry department, said: “I find the mind very interesting and the link between body and mind, so I wanted to focus on that for a year. “With medical degrees you spend so much time trying to learn everything, so it’s rather refreshing to be able to just concentrate on one area in detail, which I have enjoyed very much. 6 “I didn’t know anything about neuropsychiatry and research processes before I began this project, so I was very surprised that my essay won the Professor Mary Robertson award. I had no expectations whatsoever of winning.” Her essay was a review of existing literature on the quality of life in patients with Tourette’s, which linked into her own research on predictors of quality of life. Dr Andrea Cavanna, consultant in behavioural neurology based at the Barberry, described the student medic as “very talented”. He added: “Unfortunately I was not at the conference to see Kate receive her award and I only knew of her success when she emailed me to say she had won the prize. “However, it was not a big surprise to me that she had won, as we’d worked together for a year and I know how very talented she is. I do believe she has a bright future ahead of her.” Kate added: “I couldn’t have done this without Andrea’s support.” Oleaster’s charity fun Staff and service users have been turning out their cupboards for a series of charity bring-and-buy and book sales at the Oleaster centre. A series of events, held at The Venue activity space, organised by administration staff have raised a total of £565 for various charities, including appeals following disasters in Haiti and Japan, since November. Other good causes to benefit from these sales were Cancer Research UK, the Heart Foundation, Smile Foundation and Unicef. Money was also raised to fund a party for service users at The Venue, to celebrate the Royal Wedding in April, which was a great success. More book sales and bring-and-buy events are planned. Anybody who would like to donate any books or bric-a-brac can drop them off at the Oleaster, in Mindelsohn Crescent, Edgbaston, or call 0121 301 2165 to arrange collection. Trust opens clinical apprenticeships to public for first time As work progresses on our Yardley Green site, the search now begins for staff to work at the new medium secure unit. The recruitment drive for this development includes the launch of the first clinical apprenticeship scheme open to external candidates. It is designed to give people of all ages and backgrounds the opportunity to train as healthcare assistants. Successful candidates will be taken on a 12-month contract on a Band 1 salary, which incorporates workplace learning towards an apprenticeship in health and social care – based within one of our forensic units. The apprentice posts, which are forensic specific, will spend time at Ardenleigh in Erdington and Reaside in Rubery. The Yardley Green medium secure unit, in Bordesley Green, is due to open in December. On completion, apprentices will be equipped to apply health care assistant roles within the trust’s forensic services. Lorraine Conlon, lead nurse for our Youth and Secure Services, hopes to receive applications from jobseekers within the local community, but added apprenticeships “aren’t just for school leavers”. She said: “These healthcare assistants will be the trust’s first cohort of external clinical apprentices. The trust already takes on business administration apprentices but this is the first time we’ve applied the process to clinical services. “We’re not just looking for people fresh out of school or college, we’re keen to receive applications from men and women of all ages, maybe looking for a change or returning to work after spending time with their family, all these experiences will help benefit the service. “This scheme will give apprentices some real experience on the job. It will give them a basis on which to develop their skills enable them to access further development to progress in a career in healthcare. Each apprentice will have a clinical mentor and will receive academic support from the trust’s learning and development team throughout their apprenticeship. Lorraine added: “We want to attract a mix of people from different backgrounds, of different ages and with diverse experiences which brings a general understanding of how to improve the experiences of our patients. “There is an under representation in our workforce of people under the age of 24, many of which are in administrative roles, therefore we would encourage applications from this age group for clinical role like this. “We need to create a second generation to come through, and hopefully by offering support and opportunities like this, we can.” lAdvertisements for these apprenticeships will appear on the NHS Jobs website – www.jobs.nhs.uk – from mid-September. Applicants must be aged 18 or over and have at least three GCSEs A*-G. For more information about the healthcare apprenticeships, contact Naomi Fletcher on 0121 301 1264 or email [email protected] Sherrelle, you’re hired! It’s clear from Sherrelle Russell’s smile that she enjoys working for our trust. The ambitious 20-year-old embarked on an apprenticeship in business administration in February, and within four months has successfully obtained a Band 3 post as a secretary to the education team at trust headquarters in Birmingham. Our trust began recruiting apprentices in 2009 because, as a large employer in Birmingham and Solihull, we have a social responsibility to create career opportunities within the communities we serve. Sherrelle had embarked on an English degree at Coventry University but discovered that was not for her, so instead began looking for roles that offered workplace learning. She said: “I had started an apprenticeship with a small firm in Sandwell, but I didn’t find that really challenged or stretched me, so I looked on the national apprenticeships website and when I saw the opportunity here, I decided to go for it. “Since I started in February I’ve completed my NVQ Level 2 and my technical certificate, so now while I’m doing this job I’m being assessed on my competency in this role. “I enjoy keeping myself busy and rising to meet challenges, so when a vacancy came up in the education team, who I was already working with, I applied and I got it.” Frances Byrne, lead for professional development and quality, described Sherrelle Sherrelle enjoys working with the education team at trust headquarters. as “a real asset”. She said: “Since Sherrelle joined the education team she has become a real asset with her great enthusiasm and can-do attitude.” Sherrelle’s “can-do” attitude was also praised by communications officer Yickman Choi, after she completed training on the trust’s new intranet system, Connect. Yickman said: “Sherrelle picked up the new Connect system very quickly and has been making changes to her department’s site, keeping it constantly up to date and interesting to the site’s visitors” Apprenticeships offer an excellent opportunity to “earn while you learn” and to gain valuable experience and understanding of working life. Sherrelle added: “I think more people should consider an apprenticeship and give it a go. “I tried the university route and discovered it wasn’t for me, but workplace learning provides great experience as well as a wage, which is just as important as qualifications on your CV.” lFor more information about apprenticeship schemes and opportunities visit www.apprenticeships.org.uk 7 Sign of the times: Jennifer leads the By her own admission Jennifer Meek is “a bit of a trailblazer”. The bubbly 35-year-old staff nurse juggles her role with the National Deaf Service, based at the Barberry in Edgbaston, with looking after her two children. That’s not unusual, many mothers have to perform a similar balancing act, but Jennifer is one of only eight deaf mental health nurses in the United Kingdom – and the only one employed by our trust. “I know I’m the only deaf nurse within our trust, but I don’t need to be. I shouldn’t be,” she said. Jennifer, who was born deaf, began her career as a healthcare assistant within the deaf service in 1995, but soon felt she needed a more challenging role. “I hadn’t really thought about nursing as a potential career, but I was an experienced healthcare assistant and saw colleagues going off to become qualified nurses, but I was concerned about being deaf and being able to do the job. “I spoke to my ward manager at Denmark House, where the deaf service used to be based, and she told me about a mental health nursing course at Salford University – the first of its kind in Europe – that took deaf students, and encouraged me to apply,” she said. “So I signed up for the course, worried whether I’d cope with studying alongside hearing students, but with the help of an interpreter I found I could do the lectures and work as well as the others.” Deaf students on the three-year course are supported by British Sign Language interpreters and are also issued with laptop computers to help with their studies. The course also involved placements in Birmingham, Manchester and Wales in various mental health units, including the Jasmine Suite at the Barberry. Jennifer added: “I was one of the first cohort of deaf nurses taken onto this course in 2000, there were just three of us then, and I believe this is the only course of its kind which takes on deaf students. “However I shouldn’t’ have worried as there was no difference, we all used the same clinical and nursing equipment , worked with the same patients, and that gave me a lot of confidence in my own abilities.” After completing her diploma in 2003, Jennifer was taken on as a mental health nurse at a medium secure unit in Bury, Greater Manchester. Jennifer works with interpreters at the Barberry She said: “I was really inspired by our course leader, Naomi Sharples, who had worked in deaf services in Manchester and could sign, she constantly underlined the fact there was no difference between a hearing nurse and a deaf nurse. She really boosted my confidence. “I was one of the original cohort of just three deaf nurses who took the course, so I suppose I was a bit of a trailblazer in that respect.” Jennifer, who progressed to a band 6 role within Alpha Hospitals, began looking for a new challenge last year. “I’d achieved so much over the eight years I was in Manchester, really getting to grips with running a ward and the extra responsibilities that come with that, and I was looking for something different.” In November last year, Jennifer returned to the National Deaf Service, at its new base in Edgbaston. Jennifer added: “I’m now a Band 5 staff nurse, so I sort out the patients’ meds, spend one-toone time with them to see how they’re feeling, supporting them in a nursing role, and carrying out ward reviews. It’s a really rewarding job. “I really enjoy talking to patients, finding out what their interests are, trying to incorporate those interests into their care plans and also I understand the complexities of being deaf in a modern society – and how to cope with it – which I share with them. “Sometimes other hearing staff don’t have the confidence to communicate with deaf patients, so there is definitely a need for more deaf nurses within mental health services – it’s proved to be a really valuable role.” Now Jennifer, who is one of just eight qualified deaf mental health nurses in the UK, is keen for other deaf men and women to follow their dreams. She said: “I do look back and think ‘Wow’. I never thought I’d go to university, let alone get a diploma, so I am very proud of achieving that. “I really want to encourage other deaf people to embrace the challenges and to give their dreams ago. “Initially, when I started my first job as a qualified nurse, I was working with other qualified nurses who seemed uncertain how to work with a deaf nurse, but when I began working with deaf patients there was no issue at all. “I think there is a misconception by clinical staff that it’s not possible for deaf nurses to work on a ward with hearing patients, but that’s just not the case. If I can do it, then any deaf nurse can. “The opportunities to develop and train are there for everyone – deaf and hearing – to take, I just hope more deaf men and women can be inspired to do so.” Trust Talk would like to thank Jennifer for sharing her story. Ways to boost your wellbeing depressiOn tOOk its tOll On Miranda until she decided “i can’t take it any MOre”. she was past rOck bOttOM, caused by the death Of her grandfather three years earlier. 8 her dOctOr refers her OntO a cOunsellOr and prescribes her sOMe anti-depressants. during their sessiOns, Miranda and her cOunsellOr discuss an actiOn plan On hOw tO steadily iMprOve her life. the next step was tO start cOMMunicating with friends and faMily Miranda hadn’t seen fOr years. althOugh hesitant at first, she cOntacts her Old schOOl friend andrea. Out went fad diets, intrOducing regular eating and healthier OptiOns like fruit and vegetables. nOw Miranda feels MOre energetic. World Mental Health Day way for deaf nurses A special film evening to celebrate World Mental Health Day is being staged in Birmingham on October 10. The event, at the Midland Arts Centre in Cannon Hill Park, Edgbaston, will feature a documentary looking at the making of and the issues raised by The Insatiable Moon. The documentary will be shown at 7pm, followed by a screening of the film at 8pm. A second showing of both the documentary and film will take place at Birmingham Library Theatre, in Paradise Place, city centre, on October 11. A full itinerary of events being staged and supported by our trust will be posted on our website – www.bsmhft.nhs.uk – soon. Cartoon competition One of the UK’s first qualified deaf mental health nurses. This year Trust Talk launched cartoon competition, to give readers a chance to draw their own cartoon strip to feature this edition. After a slow start, budding cartoonists have started to send in their work, and this month’s wining cartoon strip was drawn by Sabrina Dunkley , from Erdington, who will receive a selection of arts materials. Trust Talk is running the competition again, calling for entries based on the theme of “How to cope with festive stress”. All entries must be black and white, line drawn, eight-frame cartoon strips but must not be coloured or shaded, with each caption being no more than 30 words. It must be the artist’s own original work. Post entries to Trust Talk Cartoon Competition, Communications Department, FREEPOST Plus RRXE GTKC-GRBZ, BSMHFT, Trust HQ, 50 Summer Hill Road, Birmingham, B1 3RB. Digital entries can be submitted via email to [email protected] The deadline for all entries is Friday, November 4, 2011. written and illustrated by Sabrina Dunkley Miranda heads tO the lOcal wellbeing centre tO try Out sOMe art sessiOns. she May nOt be the next MOnet but it is sOMething relaxing. with MOre energy cOMes the MOtivatiOn tO exercise. Miranda starts sMall with lOcal walks and prOgresses OntO jOgging arOund the park, and then bOxing classes at the gyM. nOw Miranda has enOugh cOnfidence tO try sOMething new, she enrOls On an english literature cOurse at a lOcal cOllege. new skills Meant lifting MOOds. all Of this has Made Miranda realise she wants tO help Others in the saMe situatiOn. she vOlunteers at the wellbeing centre, assisting MeMbers Of staff. 9 Celebrating Black History Month Our trust services a diverse population across Birmingham, Solihull and the wider West Midlands, with dozens of different ethnic communities living in the region. To better understand their needs, our services aim to understand and recognise the importance of their cultural heritage, and Black History Month is the ideal time to look at how we do that. The theme for Black History Month 2011 is Africa Calling, which was chosen to mark the United Nations International Year for the People of African Descent. Originally recognised in the US in the early 1980s, Black History Month was first marked in London in October 1987. The idea was to promote the value of ethnic diversity and the contribution the Afro Caribbean community has made, and continues to make, to British society. Recognising the role their predecessors had in successfully fighting for opportunities, rights, entitlements and life chances is very important, as those who arrived between 1940 and 1960 struggled to survive – so it is time to celebrate and acknowledge their achievements. Younger members of these communities may be unaware of the contributions their Portrait of Mary Seacole by Albert Charles Challen, courtesy of the National Portrait Gallery, London. grandparents or great-grandparents made through British history, particularly the war years. Mary Seacole, a Jamaican nurse, sought out the wounded and performed last office to the dying solders during the Crimean War in 1854. She had in abundance firmness, physical courage, and high level of professional integrity, so it is fitting the nursing school at Birmingham City University’s faculty of health building took her name in 2007. Mary is one of many unsung role models to be celebrated. Events will be staged across Birmingham and Solihull during October, including a special launch show at The Drum arts centre in Aston on October 1. The venue will also host BirmingStrong, an exclusive photographic exhibition that will be on display throughout the month. Black History Month is important as it celebrates the achievements of the past, which for older people is often something to be proud of, and recognises their knowledge, experiences and skills. For younger people it is an opportunity to learn more about their cultural heritage, to enhance their own identity. lDetails of Black History Month events around our trust will be posted on our website – www.bsmhft.nhs.uk - and the staff intranet. Time to Change roadshow in Solihull Shoppers in Solihull will be able to take part in a Time to Change roadshow at Touchwood, to help get people talking about mental health. Following the success of the organisation’s Time to Get Moving event in Birmingham last year, our trust is supporting their latest initiative to tackle the stigma which surrounds mental health issues. Time to Change, England’s biggest antistigma programme, led by charities Mind and Rethink, is touring the streets and festivals of England with a series of colourful roadshows that address the awkwardness people may feel when trying to discuss mental health problems. The roadshow will see staff, service users and local residents in Solihull come together for a day on September 17 to raise awareness of and talk about mental health and their wellbeing. This is just one of hundreds of events taking place all over the country between June and October, which is expected to start 140,000 conversations about mental health. People visiting the Solihull roadshow will be able to browse stalls showcasing different charities and organisations supporting the Time to Change campaign, as well as chat to some of our staff about the trust, our 10 services or just how they are feeling. Naomi Hawkins, a member of our community engagement team, said: “The Time to Change roadshow gives the people of Solihull a chance to find out more about mental health by talking to someone with personal experience. “Just a few small words can make a big difference to someone with a mental health problem and talking about mental health can help to break down stigma and discrimination.” “This event will bring together people who are otherwise unlikely to meet. We want to use this as an effective way of breaking down stigma and promoting an inclusive community.” Sue Baker, director of Time to Change, said: “We know that face-to-face contact with someone who has experienced a mental health problem, who can talk openly and confidently about it, is key to transforming our understanding and attitudes and we want to start conversations all over the country. "Often a few small words like ‘How are you?’ or ‘Are you OK?’ can have a massive impact for someone with a mental health problem. If you see the roadshow in your town, be sure to go up and say hello and start your own conversation about mental health.” Time to Change was launched in January 2009 with a national advertising campaign fronted by Stephen Fry, Ruby Wax and Alastair Campbell. This year’s campaign is being supported by Frank Bruno and his daughter Rachel. lFor more information about this roadshow, and other Time to Change events, visit www.time-to-change.org.uk Choir hit all the right notes with debut album Staff and service users united by their passion for singing are preparing to celebrate their second anniversary with a special performance at our Uffculme centre in September. Our Trust Community Gospel Choir, which began as a small performing arts project, are also preparing to release their debut album. The 30-strong group have spent hours in Robanna’s Studio, in Birmingham, recording tracks for the eight-track CD called Something Inside So Strong. Many of the choir members had never set foot in a recording studio, let alone don headphones or stand in front of a microphone when they began the recording tracks. They will mark their second anniversary as a choir with a performance at the trust’s Board Challenge event for staff, which will take place at the Uffculme, in Queensbridge Road, Moseley, on September 27. Since first coming together in early 2009, the choir – spearheaded by Jo Neale, the trust’s head of performing and creative arts – have made much progress. While they regularly perform at special events across the trust, the choir also take part in the Friday Jazz sessions at Symphony Hall. Now, their journey continues, as money won at last year’s Board Challenge competition has enabled them to complete their debut album which includes their versions of Something Inside So Strong, Lovely Day and All You Need is Love. Derek Tobin, choir member and quality improvement service manager, said: “The trust choir is a very genuine example of collaboration between service users, staff and carers that has developed friendships within a friendly and relaxed environment. “For all of us to be given the opportunity to record an album has been a fantastic experience which was challenging but hopefully has produced great results. We’re Stepping up to the microphone at Robanna’s Studio in Birmingham. all looking forward to the CD’s launch and our forthcoming performances across the trust.” The choir’s performance coincides with the second anniversary of their first performance, at the same venue in 2009. Copies of their debut CD will be available to buy for £10 on the day. Derek added: “I would encourage anyone with an interest to join the choir and to be part of this initiative. We are all very grateful to Martin Trotman our musical director for his on-going support and patience”. Though it is a lot of fun, Martin, a local jazz musician and the choir’s musical director, creates intricate arrangements to both challenge and develop the choir. They are currently working on a rendition of Michael Jackson’s Man in the Mirror, which brings together powerful harmonies. Every song choice is handpicked to represent the ethos of choir, being that of recovery and wellbeing. The choir is always open to new members and is free to attend. Come and join them every Tuesday, 5.30–7pm at trust headquarters, B1, 50 Summer Hill Road, Ladywood, Birmingham. All are welcome and no previous experience is required. For more details call Jo Neale on 07985 88 2748 or email [email protected] For more details on the choir’s debut and how to buy it, visit our website www.bsmhft.nhs.uk or follow us on Twitter @BSMHFT. Choir members warming up their vocal chords. 11 Do you remember...? All images copyright Photo-Reportage Ltd / British Hospital and Social Service Journal When the John Conolly Hospital opened in south Birmingham in 1965 it was a modern, specialist mental health facility. The hospital, located on Bristol Road South in Rubery, was designed as a 90-bed unit but it also housed dedicated out patient and day patient departments. Dr F H Taylor was appointed as the hospital’s first medical director in 1965, as new units like John Conolly Hospital marked a new development in mental healthcare, as modern units began to replace the oldfashioned borough asylums. However in 1996, the hospital was demolished, when some services and patients were transferred to the then newly-built Queen Elizabeth Psychiatric Hospital in Edgbaston. 12 These photos, taken by Photo-Reportage Ltd for the British Hospital and Social Service Journal, show how healthcare environments have changed. lTrust Talk wants to hear from readers who have old photos of trust sites, past and present. If you have any photos or digital images you wish to share, please email [email protected] or call the editor on 0121 301 1298. The dining room Hospital chefs prepare meals for patients and staff Occupational therapists taking aim in the gym One of the modern wards at John Conolly Hospital Plans for the hospital at a city exhibition Artistic staff and service users will unveil their latest creations as the annual Arts All Over The Place festival kicks off in September. The annual arts festival, staged by the Creatives Network for the Arts and Health and supported by our trust, showcases talents across a range of performances, visual arts, poetry and music. It also seeks to highlight how artistic activities can benefit those with mental health issues. This year Arts All Over The Place will be launched at the Zellig Gallery, in the Custard Factory, Digbeth, on September 26, and will run until October 9. Previous participants have included comedienne Janice Connolly, African arts group Talking Drums plus many other poets and musicians. Artwork can be submitted between 11am and 3pm from September 19 to 23 at the Zellig Gallery. Performances including a special event to celebrate World Poetry Day on October 6 - will be held in a separate gallery space in the former Bird’s custard factory. Exhibitors and visitors to previous events have noted how arts participation helps boost their self-confidence, enables them to relax and gives them a chance to develop new skills. “This is an ideal springboard for people to show off their talents who otherwise would have no outlet to vent their feeling through art,” read one comment made at the end of last year’s festival. Emma Marks, arts projects officer with our trust, said: “I’m really excited about this year’s festival. We couldn’t have wished for a more amazing space to exhibit the talents of our service users, it’s like the Tate gallery has come to Birmingham. Arts festival to showcase new talent Breakdancing was among the new arts showcased at last year’s festival. “Come and see for yourself and take inspiration from what can be done from small beginnings. “I am also happy to be working in conjunction with Full Potential Arts who hopefully will be taking Arts All Over The Place forward in future.” All events are free and the programme caters for people of all ages, the general public, those with mental health difficulties and carers. Comedienne Janice Connolly, aka Barbara Nice, joined in a drumming workshop. lFor more information about how to take part and the full programme of events, contact Emma Marks on 0121 678 2702 or email [email protected]. Visitors look at artistic exhibits at the Custard Factory. 13 National search for new designs for life improving ideas A national challenge to find design-led innovations to help improve and simplify the lives of people with dementia and their carers, has been launched by the Department of Health and the Design Council. Living well with dementia will offer five teams a share of £360,000 and professional support to develop working prototypes and business models for products and services. The challenge aims to recruit teams with a variety of expertise, including designers, social entrepreneurs, businesses, service providers, support groups or individuals who may already have good ideas. The Design Council has launched a social network for those interested, to access extensive research on dementia, meet others to form teams, and download the call for entries: www.designchallenges.ning.com. Paul Burstow the Government’s care services minister, said: "Dementia is one of the biggest challenges we face as the population ages. It currently affects 750,000 people in the UK and that number is set to double over the next thirty years. "To make sure we continue to improve health outcomes and manage the growing costs associated with this, we need to think smart and do things differently. "If diagnosed early and given the right support people with dementia can continue to live well for a number of years. By engaging with businesses and the third sector I hope we will stimulate some creative thinking about how best to help people with dementia get the most out of their lives, rather than just focusing on symptoms." Submissions will be judged by an advisory board consisting of experts in dementia, health and social care, business and design, chaired by Baroness Sally Greengross, chief executive of the International Longevity Centre. Baroness Greengross said: "Innovative ideas are necessary if we are to meet the real needs of the growing numbers of people with dementia. “This new, diverse, mixture of people coming together should give us an exciting set of proposals reflecting the urgency of need and the importance of creativity and Memory awareness days in Solihull Left to right: Admiral nurse Jackie Aird, Dr Rema Swarna, student nurse Lara Olutobi, Dr Jose Schwartz, occupational therapy assistant Kathryn Felton, and dementia advisor Diane Powell, of the Alzheimer’s Society, at Solihull Hospital. Juniper’s new coffee shop A new coffee lounge is set to open at our Juniper Centre in Moseley later this year. The Women’s Royal Voluntary Service (WRVS) have been appointed as the providers, following a procurement process. The charity, who are known for being “positive about age, practical about life”, also run similar coffee shops at several NHS sites in Birmingham and Solihull, including Birmingham Women’s Hospital. 14 innovation in meeting them." David Kester, the Design Council’s chief executive said: "This is an exciting opportunity for designers, businesses, communities to work on a project that will make such a difference to people's lives. “We can see the statistics around this issue but the reality of it is that dementia is something that does and will affect every family in Britain. “Previous challenges have shown the impact design plays in addressing difficult social and health issues and I think teams will once again drive the innovation curve." Living well with dementia is the latest design challenge run by the Design Council to develop design-led solutions to social and healthcare issues. Recent innovations have addressed improving patient privacy and dignity, reducing health care associated infections in wards and reducing violence and aggression in A&E through design. The closing date for entries is September 30, 2011 and the final teams to be announced on November 14, 2011. lFor more details visit the Design Council website www.designcouncil.org.uk/dementia Our community mental health team in Solihull have staged two memory awareness events in the town, to raise the profile dementia and memory problems to the public. More than 30 people visited the team’s stand in Mell Square Shopping Centre on June 17, during Dementia Awareness Week. Shoppers and workers took time to look at stands with information on dementia, how to recognise the symptoms and ways of enhancing the quality of life for people with dementia and those who care for them. The team answered many questions raised by visitors to the stand on various aspects of memory problems and were able to signpost them to appropriate services. Jackie Aird, an Admiral nurse within the team, said: “We feel it’s important to meet with the public to increase overall awareness of dementia and to help improve the quality of life for those with memory problems, and those who look after them.” Due to the success of the event, the team then visited Solihull Hospital in July, where they spoke to staff and visitors about dementia, the signs to be aware of and the help available to people with conditions like Alzheimer’s disease, and their carers. Dates for your diary SEPTEMBER 17 Time to Change awareness event at Touchwood shopping centre, Solihull. 21 World Alzheimer’s Day. For more information visit www.alz.co.uk 27 Trust’s AGM at the Uffculme centre, Queensbridge Road, Moseley. Opens at 10am, AGM meeting at 2pm. Free. OCTOBER 10 World Mental Health Day screening of The Insatiable Moon at the mac, Cannon Hill Park, Edgbaston. Event begins at 7pm. 22 Diwali celebrations at the National Indoor Arena, 2pm to 7pm. 29 Make a Difference Day to highlight how volunteering can tackle loneliness and isolation. For more info visit www.csv.org.uk. NOVEMBER 2 National Stress Awareness Day. For information visit www.isma.org.uk 14-20 National Alcohol Awareness Week. For details visit www.alcoholconcern.org.uk 17 Meriden whole family approach to support parents. Free workshop. For details and to book a place call 0121 678 2896. MTNRG researchers meeting Delegates met at our Barberry centre, in Edgbaston, for the third annual meeting of the Michael Trimble Neuropsychiatry Research Group (MTNRG) in the summer. The group, founded in 2009 by Dr Hugh Rickards and Dr Andrea Cavanna, is dedicated to the inspiring figure of Professor Michael Trimble, a Birmingham University graduate who set up the Raymond Way Unit, at the Institute of Neurology in London in 1988 and ran it until 2004. Dr Valerie Voon from the University of Cambridge delivered an interesting lecture on impulse control disorders during the meeting, which took place on July 28. After a series of short presentations on current research being conducted by delegates, Prof Trimble closed the meeting. The MTNRG seeks to support junior clinical researchers and aims to continue his scientific and culturally legacy in neuropsychiatry. Since the group was established, more than 25 researchers have joined its ranks to focus on work around movement disorders – Tourette’s syndrome, Huntington disease and Parkinson’s disease – and affective disorders in epilepsy. Its members are also involved in several international collaborations including the American Neuropsychiatry Association, the European Society for the Study of Tourette Syndrome and the European Huntingdon Disease Network, as well as links to the University of Turin in Italy and the University of Melbourne, in Australia. Chairman Spotlight: Professor Peter Marquis Trust chairman, Professor Peter Marquis, is stepping down from his high-profile role at the end of September. Here he looks back over his career with the organisation. For the past eleven years I have been privileged to work as a non-executive director in mental health trusts in Birmingham and Solihull, and in particular as chairman of this trust for the past four years. During this period I have seen a lot of changes, one of the most dramatic being the overall improvement in our facilities. My first experience as a non–executive director was driving in through boarded up Victorian buildings on the old Highcroft site in Erdington, to attend a board meeting. This depressing introduction to Birmingham’s mental health facilities was replaced by the pleasure in hosting events to open a series of new buildings – the Barberry and Oleaster centres in Edgbaston, the Zinnia Centre in Sparkbrook and the Juniper Centre in Moseley. We should all be proud of these improved facilities which are recognised both nationally and internationally for their outstanding quality and design, as well as the services they house. Over the years our trust has faced many challenges and the pressure on its resources never seems to abate. When Birmingham and Solihull Mental Health NHS Trust was first formed in 2003, we inherited a major financial deficit. This was eliminated through hard work but we still face continual demands to do more for less, but now from a more robust position. I feel this is mainly due to our approach and the staff’s attitude towards attaining foundation trust status, which we achieved in July 2008. This was not about running our trust as a business but using business expertise, through our non-executive directors, and business discipline to take control of our own destiny, ensure we delivered value for money and that the trust has a sustainable future. To achieve this, sometimes the board had to make hard decisions to protect and develop overall clinical services. These choices are never easy but one reason I became a non-executive director was my belief that it was better to have people who cared about and were committed to the NHS and mental health making such decisions. I believe that this is the case for our board. I feel that everyone I have worked with and met in this trust cares passionately about delivering quality services. There is no doubt that the future for the trust is very challenging. There are demanding efficiency targets to hit, services have to be redesigned and in some cases transferred to other providers. Mutual respect in our shared commitment to delivering quality mental health services will be essential if the trust is to succeed. The board needs to appreciate the impact of their decisions on individual staff, service users and carers. Equally, staff, service users and carers need to appreciate that when the board make decisions, they are doing so because of their commitment to protect the future of the trust and the delivery of mental health services in Birmingham and Solihull. A critical forum for building mutual respect and understanding is the Assembly of Governors, which brings service user, carer, staff and public representatives together with the board, to shape the strategic direction for the future and to ensure the impact of plans on individuals is appreciated. While the effectiveness of the Assembly of Governors in this role is still developing, I believe it will be critical for the trust in the difficult times ahead. I have really enjoyed my time with the trust, most particularly the interaction with the people who use and deliver our mental health services. My heartfelt thanks to you all for making it possible for me to hand over to the next chairman feeling that we have made some genuine improvements in the quality of mental health services and facilities in Birmingham and Solihull over the past eleven years and that the trust is well placed for the future. To contact the chairman or our governors, write to: Foundation Trust Office, B1 – Trust HQ, 50 Summer Hill Road, Ladywood, Birmingham, B1 3RB. Email: [email protected] Tel: 0121 301 1229 15 Photography Corner How you can enter Photos can be colour or black and white images and must not feature people, be the photographer’s own work, and digital entries should not be larger than 4MB. The best entries will receive a £30 voucher and will be printed in the December issue of Trust Talk. As autumn approaches, the theme for that issue is changing landscapes, whether it’s a fantastic sunset or leaves falling from trees, see if you can capture it on camera. Deadline for entries is Friday, November 4, 2011. Trust Talk’s call for photos for this new feature, inspired by Arts All Over The Place, attracted dozens of entries which were all of a very high standard. As a result, the editor and judges have decided to continue the Photography Corner competition, and look forward to receiving many more impressive images for December’s issue. Winner: Susan Orr CPN, Zinnia CMHT, Sparkbrook – Common blue butterfly on a sedum plant. Below are 10 words which are linked to features in this issue of Trust Talk. Can you figure out what they are? TRISHYO GNEALLECH ORICH SAVITLEF GNETEMI NEXERPEICE ERRICUTTNEM PHAPHYTROOG MINSSERA AIDMENTE Answers: History, challenge, choir, festival, meeting, experience, recruitment, photography, seminars, dementia. 16 Runner-up: Catherine Nottingham, Harborne – Mountain in Madeira. Runner-up: Nicky Withford-East, Birmingham – Philae Temple reflections. Anagrams 1 2 3 4 5 6 7 8 9 10 Email digital entries to [email protected]. If submitting hard copies, send them to: Photography Corner, Communications Department, FREEPOST Plus RRXE GTKC-GRBZ, BSMHFT, Trust HQ, 50 Summer Hill Road, Birmingham, B1 3RB. Word Search Words to find: apprentice artist carers chairman deaf feedback governors memory running singing tourettes uffculme
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