Curious Project: Coded Conversations St Mungo Museum of Religious Life and Art Evaluation report ‘Sailing the sea of stories’ ‘My sister is a potter. These make me think of her and the skill that it takes to throw a bowl’ ‘This project shows the big difference about what is Curious instead of peculiar - that’s gorgeous’ ‘I like this necklace because my father is a goldsmith. I know how he worked very well to bring us up. I miss my father’ ‘People's stories made me look at them in a different way and think about my own stories and experiences.’ ‘earliest childhood memory is pouring tea from a toy teapot. I now have my mother’s. It was her most valued possession - and now it’s mine.’ ‘Did a wee type, felt fab.’ ‘This broom reminds me of the day when my dad taught me how to sweep the floor back home in the Congo.’ ‘Buddhism has helped me deal with sense of loss.’ December 2012 1 Table of Contents 1. Overall Summary and Conclusions 2. Introduction 3. Purpose of the Evaluation 4. Methodology and Sample 5. Results: i. Exhibition Development: Participant Responses ii. Exhibition: Visitor Reponses: - Visitor Response Space - Exhibition Comments - Learning Programme 6. Analysis Appendices: Appendix A Comparison of Main Themes for Exhibition Development and Exhibition Visitors Appendix B Exhibition Development Excel Spreadsheet Appendix C: Exhibition Responses Excel Spreadsheet Appendix D Comparison of Exhibition Responses Appendix E: Transcription of Veil_Coded Appendix F: Transcription of WarriBoard_Coded Appendix G: Transcription of Wedding Chest_Roshni Group discussion 2 Curious Project: Coded Conversations SECTION 1: OVERALL SUMMARY AND CONCLUSIONS For both Exhibition Development (ED) participants and the Exhibition Delivery phase the same three themes were most often discussed or articulated; reflection, object focus and wider themes (see Appendix A). While the ranking for these themes varied between the two phases of the project, the findings would seem to suggest that the principle project aim of ‘creating intercultural dialogue and a legacy of increased understanding of each other, our city and our collections’ was met. Visitors to the Curious exhibition tended to make more reflective comments (31%) compared with ED participants (22%). However, within the Exhibition Visitor comments, there was also variation in this response. Participants of the Learning Programme (34%) and visitors who made comments in the Visitor Response Space (37%) made more reflective comments than visitors who wrote in the Exhibition Comments book (17%). For all ED participant and visitor comments, the most typical reflective comment triggered through discussion or engagement with an object related to remembering a family member. Associations with family, events, and places were important means of making connections with objects and often very personal stories were shared. ED participants tended to make more statements which tackled wider themes; 36% compared to 29% of Exhibition Visitors. The most commonly discussed themes among ED participants were religion, tradition, ritual & ceremony, negative emotional responses, popular culture and affective statements of like and dislike. Exhibition Visitors tended to make more positive emotional responses as well as comment on storytelling, the process of creating memories, religion and tradition, ritual and ceremony. ED participants exhibited more negative emotional responses (6%) than Exhibition Visitors (2%). For all participant and visitor comments, geographical associations most often related to locations outside of Glasgow; both in Scotland and abroad. 3 For all participant and visitor responses, the most typical object-focus comment made links to an object not featured within the current display. Both groups also ranked ‘craftsmanship of the object’ second most common observation and ‘experience of using the object’ third. There was variation of object-focus responses within the Exhibition Delivery comments. Learning Participants also discussed alternative uses for the object – something which was not discussed by other visitors. The coding for the two facilitated elements of the project (exhibition development and the learning programme) yielded different outcomes. In particular reflective comments were the most common response within the Learning Programme discussions (34%) compared with 22% (ranked third) for Exhibition Development. The objects which elicited the most interest and comments were the typewriter, the radio, the broom, the butter churn, the wedding chest, the teaset, the necklace and the veil. There are potentially a number of reasons for this; an interactive encouraging comments was positioned beside the object, the object became the focus of a group discussion in the learning programme or exhibition development which invited a greater number of comments, there was seating beside or near some of the objects which allowed visitors to pause and reflect, or the objects themselves were instantly recognisable to both participants and visitors and therefore readily evoked memories. SECTION 2: INTRODUCTION Curious was part of the Scottish Project. The Scottish Project was funded by Legacy Trust UK, creating a lasting impact from the London 2012 Olympic and Paralympic Games by funding ideas and local talent to inspire creativity across the UK and by the National Lottery through Creative Scotland. A fundamental aim of the Glasgow Museums’ Curious project was to create ‘ intercultural dialogue and a legacy of increased understanding of each other, our city and our collections.’ The project aims included: A year-long community-led exhibition in St Mungo Museum of Religious Life and Art in Glasgow A collections based learning programme focused on Cultural Awareness and strategies for intercultural dialogue A schools programme developed in partnership and reflecting the approach of the Curriculum for Excellence. 4 SECTION 3: PURPOSE OF THE EVALUATION Around one hundred people – individuals and community groups – were involved in selecting and interpreting objects for display. The exhibition, of thirty objects, highlights participants’ responses to these objects. The Curious learning programme was developed in parallel with the exhibition, through extensive action based research and pilot sessions and delivered participatory objectfocused learning sessions. It includes use of handling objects as well participants sharing their responses to the Curious exhibition The Curious Coding evaluation analysed exhibition development participants’ responses and visitor comments (including participants of the Learning Programme) about the objects and the exhibition and assessed the extent to which project aims have been met. SECTION 4: METHOD AND SAMPLE Comments by exhibition development (ED) participants and visitors to Curious were collected and coded in order to assess responses to individual objects selected for display (Appendices B and C). 4.1 Sample As part of the exhibition development, project staff recorded sessions with participants in a variety of different media. Comments were sourced and coded from: Mind maps Filmed and audio interviews Film and audio transcripts Draft labels Creative writing session booklets Group discussions Workshops 217 statements were coded individually from the 54 participant responses. The exhibition was open from August 2011 – December 2012. From September 2011 – September 2012, 428 visitor response comments were recorded by the Museum. Comments were sourced and coded from: Exhibition Comments book Visitor Response Space Learning Programme 5 Comments relating to the general visitor experience (St Mungos as a whole) or general comments that were not applicable were removed. Of the remainder (288) 391 individual statements were coded separately. 4.2 Coding Categories 5 broad themes were identified. A brief description of each is outlined below: Reflection: where the individual contemplated, considered, compared or remembered individuals, places or events associated with their past. For example: ‘This typewriter reminds me of my dad writing his sermons in the 1940's. He often used to work late into Saturday evening, stopping for Sportscene and getting up again early on Sunday morning’ Skills / motivation: where the individual highlighted a skill previously learned, undertaken within the gallery space or identified as a post-visit activity. For example: ‘The small typewriter attracted my attention immediately and I sat down and typed a short message to experience the feel of a manual typewriter again. Aged 16 I attended Langside College to follow a course in Commercial Studies - shorthand, typing and book-keeping!’ Geographical associations: which referenced either the City of Glasgow or other cities, countries or continents. For example: ‘It reminds me of Sanaa, the capital of Yemen. They are famous of making silver jewellery’ Object focused comments: which related directly to the object on display (the making of it, its use, its aesthetic) or comments about another object not displayed. For example: ‘I like the veil because it caught my eye and it looked like something else. Darth Vadar’ ‘It was amazing! I have just seen the radiograph Rigouda from Russia (honestly it was made in Latvia, Rigo but then it was a part of USSR). My mum still has the same kind of Rigoude in storage!!’ 6 Wider Themes / topics: which referred to broader topics e.g., storytelling, the process of creating memories, tradition, ritual and ceremony. A full list is given in the table below. For example: ‘Reminds me some stories from childhood’ ‘I was moved by some of the people`s tales; how simple everyday objects can bring back memories of good times, of those we love and of feelings of happiness and love.’ ‘This reminds me of the first ritual I attended in Ecuador when I was doing field work for my PHD. It was a funeral and attending made me feel a part of the community.’ Within these five themes, 27 individual categories were identified and coded for. These are detailed on the table below. 342 comments were coded from exhibition development and visitor responses combined; 54 statements within exhibition development and 288 from visitor responses to the exhibition. A total of 608 separately coded statements were identified from these 342 comments. Table 1: Curious Coding Categories Category Code Remembering someone RF1 (family) Remembering someone RF2 (friend) Remembering an event RF3 (direct connection to the object) Remembering an event RF4 (indirect connection to the object) Self-reflective RF5 Theme Reflection Definition Reference to a family member Reflection Reference to a friend Reflection Reference to an event where the object being discussed was used, or engaged with in some way Reference to an event triggered by an object on display but not directly connected to the object Consideration of own personality or identity Comparisons made with contemporary life, reflecting on change Reflection Reflection Reflections on contemporary life RF6 Reflection Learning a skill (past) LS1 Learning a skill (in gallery) LS2 Skills / Motivation Skills / Motivation Reference to a skill learned in the past Reference to a skill learned in gallery or desire to learn post-visit Geographical association (outside Glasgow) Geographical association GA1 Geographical associations Geographical Reference to a country, city or location outside of Glasgow Direct reference to Glasgow GA2 7 (Glasgow) associations Connections with another object (not displayed) Experience of using the object Craftsmanship / Appreciation of object OF1 Object-Focus OF2 Object - Focus OF3 Object – Focus Alternative uses for the object Simple description of the object Reproductive fact OF4 Object – Focus OF5 Object - Focus OF6 Object - Focus Storytelling Religion WT1 WT2 Wider Themes Wider Themes Creating memories (general) WT3 Wider Themes Tradition, ritual, ceremony WT4 Wider Themes Immigration / alienation WT5 Wider Themes Immigration / positive WT6 Wider Themes Emotional response (general / positive) Emotional response (general / negative) Occupations Affective Popular culture WT7 Wider Themes WT8 Wider Themes WT9 Wider Themes WT10 Wider Themes WT11 Reference to another object not on display Reference to using similar object Reference to the making of the object, and appreciation of skills involved in its making Reference to alternative uses for the object Simple description of its visual qualities Simple factual statement about the object e.g., it was made in 1900. Reference to stories, or storytelling Direct reference to religion or religious practices Reference to the process of creating memories References to tradition, ritual, ceremony or cultural practices Negative references to immigration and experiences of being an immigrant Positive references to immigration and experience of being an immigrant Positive emotional response (to wider topic) Negative emotional response (to wider topic) Reference to jobs past and present Like or dislike of object Popular cultural references 8 SECTION 5: RESULTS 5.1 Exhibition Development: Participant Comments Reflection 22% Wider Themes 36% Skills 2% Geographical association 16% Object-focus 24% Figure 1: Breakdown of main themes for Exhibition Development participants 218 statements were coded individually from the 54 participant responses (Appendix B). Discussion of wider themes (see below) accounted for 36% of the statements with reflective and object-focused comments accounting for 22% and 24% respectively. Within the category ‘wider themes’ the following topics were most frequently discussed: - Religion (9%) - Tradition, ritual and ceremony (7%) - Emotional response (negative) 6% - Popular Culture (5%) - Affective (5%) In particular, the 5 most frequent types of comments related to: - Geographical association (outside Glasgow) [34 comments] - Remembering someone (family) [27 comments] - Religion [20 comments] - Tradition, ritual and ceremony [15 comments] - Emotional response (positive / general) & Connections with another object (not displayed) [both 13 comments] 9 Section 5.2: Exhibition Delivery Responses 5.2.1 Exhibition Delivery Comments (Overview) 428 visitor response comments were recorded by the Museum: 162 Exhibition Book Comments 17 Visitor Response Space Comments 249 Learning Programme Comments Comments relating to the general visitor experience (St Mungos as a whole) or general comments that were not applicable were coded (see Appendix C) but were removed from the analysis. Of the remainder (288) 391 individual statements were coded separately. The exhibition comments and visitor response space comments were unprompted comments. The Learning programme comments were part of facilitated group sessions led by Curious Project Learning Assistants.. Wider Themes 29% Object-focus 23% Reflection 31% Geographical association 13% Skills 4% Figure 2: Breakdown of main themes by Exhibition Visitor (Combined) comments The three predominant themes were comments relating to: - Reflection (31%) - Object focus (23%) - Wider Themes (29%) 10 Within the category ‘wider themes’ the following topics were most frequently discussed: - Emotional response (general / positive) (15%) - Storytelling (10%) - Religion (10%) - Creating memories (general) (10%) - Tradition, ritual and ceremony (10%) 5.2.2 Exhibition Book Comments Reflection 17% Skills 7% Wider Themes 44% Geographical association 3% Object-focus 29% Figure 3: Breakdown of main themes by Exhibition Book Comments 70 separate statements were coded from the exhibition book comments. Discussion of wider issues (see below) accounted for 44% of the comments with 29% of comments indicating an object focus and 17% of a reflective nature. Within the category ‘wider themes’ the following topics were most frequently discussed: - Storytelling (25%) - Affective responses (25%) - Religion (16%) - Creating memories (general) (10%) - Emotional responses (positive / general) (10%) In particular, the 5 most frequent types of comments related to: - Craftsmanship / appreciation of the object (14%) 11 - Experience of using the object (11%) - Storytelling (11%) - Affective comments (11%) - Remembering someone (family) (10%) 5.2.3 Visitor Response Space Comments Wider Themes 37% Object-focus 15% Reflection 37% Skills 7% Geographical association 4% Figure 4: Breakdown of main themes by Visitor Response Space comments 27 separate statements were coded from the Visitor Response comments. Reflective comments and statements relating to wider themes (see below) both accounted for 37% of comments. 15% of comments were object-focused. Within the category ‘wider themes’ the following topics were most frequently discussed: - Affective response - Popular culture references - Religion - Creating memories - Tradition, ritual and ceremony - Emotional responses (negative) In particular, the two most frequent types of comments related to: - Remembering someone (family) - Affective responses 12 There was an equal distribution of comments relating to: - Self-reflection (of own identity / personality) - Learning a skill (past) - Popular culture references - Craftsmanship / appreciation of object - Connections with another object (not displayed) 5.2.4 Learning Programme Comments Wider Themes 25% Reflection 34% Object-focus 22% Geographical association 17% Skills 2% Figure 5: Breakdown of main themes by Learning Programme responses 294 separate statements were coded from the comments recording from Learning Programme events. Reflective comments accounted for 34% of the discussion content coded with comments relating to wider themes at 25% (see below) and object-focus comments at 22%. ‘ Within the category ‘wider themes’ the following topics were most frequently discussed: - Affective responses (32%) - Emotional responses (general / positive) (16%) - Tradition, ritual, ceremony (12%) - Creating memories (general) (8%) - Religion (7%) 13 In particular, the 5 most frequent types of comments related to: - Remembering someone (family) (18%) - Geographical association (outside Glasgow) (14%) - Remembering an event (directly related to the object) (9%) - Affective response (8%) - Connections with another object (not displayed) (7%) SECTION 6: ANALYSIS For both ED participants and Exhibition Delivery the same three themes were most often discussed or articulated; reflection, object focus and wider themes. While the ranking for these themes varied between the two phases of the project, the findings would seem to suggest that the principle project aim of ‘creating intercultural dialogue and a legacy of increased understanding of each other, our city and our collections’ was met. In addition, while there is a degree of contrast between the development stage of the exhibition and the visitor response to Curious, overall visitors responded to the display in similar ways to the ED participants. Associations with family, events and places were important means of making connections with objects and often very personal stories were shared. Topics such as storytelling, traditions, religion, experience of using the object, as well as the opportunity to express negative and positive emotional reactions to objects and subject-matter were a regular feature of conversations. Exhibition Delivery Comments: There was some variation within the type of Exhibition Delivery comments (Appendix D): The Learning Programme and the Visitor Response Space elicited more significantly more reflective comments than the Exhibition Comments. o Within the Learning Programme reflective comments accounted for 34% of statements and ranked first out of the themes. o Within the Visitor Response Space reflective comments accounted for 37% of statements and ranked first equal (with wider themes) out of the themes. o Within the Exhibition Comments reflective comments accounted for only 17% of comments and ranked third, after wider themes (44%) and object focus (29%). o Geographical associations ranked slightly higher in the Learning Programme (4th place, 17%) compared to the Visitor Response Space and the Exhibition Comments which both coded the least number of references (4% and 3% respectively). 14 Reflective comments: For Exhibition Delivery the most common type of comment was reflective (31%). This contrasts with ED participants where the most common type of comment related to wider themes (36%) and for who reflective comments ranked third (22%). For both ED participants and the Exhibition Delivery phase reflective comments regularly related to remembering family members, or an event directly connected to the object: o For ED participants 12% of statements referenced a family member and 6% referenced an event connected to the object. o For Exhibition Visitors 16% of statements referenced a family member and 7% referenced an event connected to the object. Wider Themes: For ED participants the most common type of statement was coded as relating to ‘wider themes’ (36%) and within this theme the most common topics were: o Storytelling (9%) o Tradition, ritual and ceremony (7%) o General emotional response (positive) (6%) o References to popular culture (5%) For Exhibition Delivery the most common type of statement coded relating to ‘wider themes’ (29% of overall comments) were: o Emotional response (general / positive) (15%) o Storytelling (10%) o Religion (10%) o Creating memories (general) (10%) o Tradition, ritual and ceremony (10%) Within Exhibition Delivery there were minor variations in the ranking of these sub-themes between the Exhibition Book Comments, Visitor Response Space and the Learning Programme. ED participants exhibited more negative emotional responses (6%) than Exhibition Visitors (2%). Object-focus comments: 15 These ranked higher for ED participants (second highest theme, 24%) than it did for exhibition delivery comments (third highest theme, 23%). o For both groups the most common statements related to connections made to another object not on display. o The second most popular statement coded for craftsmanship of the object for both groups. o Exhibition visitors (delivery phase) made more references to using the object (ranked third within this theme) than ED participants (ranked 4th within the theme). Geographical Associations: For both ED participants and Exhibition Delivery comments the geographical associations and connections tended to be references to locations outside of Glasgow. For ED participants this was 16% of overall comments and 97% of geographical association comments. For Exhibition Visitors this equated to 12% of overall comments and 87% of geographical association comments. 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