To be eligible for this
service you must:
Town of Whitby
Windrow
Snow Clearing
Program
• Be registered with the Whitby Seniors’
Activity Centre, as either a resident
over the age of 65 with no able-bodied
person under the age of 65 living in the
residence or;
The program provides windrow
clearing services for seniors and
individuals with disabilities who
reside in Whitby.
• A resident who is certified by a medical
doctor to be disabled with no ablebodied person living in the residence
under the age of 65.
There is no fee charged to residents to
provide this service.
Our program strives to deliver this service
in a timely manner. However unforseen
weather and other circumstance can
arise. If you frequently leave your home,
consider making alternate arrangements to
have your windrow and sidewalk cleared.
How to apply for the Windrow
Snow Clearing Program:
1. Pick up an application at the
Whitby Seniors’ Activity Centre or print
one off at whitby.ca/windrow
2. Register in-person at the
Whitby Seniors’ Activity Centre,
801 Brock Street South, Whitby.
3. Submit your application starting
October 1.
If you require assistance with your
application, contact:
Whitby Seniors’ Services
905.668.1424
@TownofWhitby
whitby.ca/windrow
905.668.1424
Frequently Asked
Questions
What is the snow windrow?
The snow windrow is the pile of snow left
at the bottom of a driveway after the snow
plow has cleared the road.
When will my snow be cleared?
Typically the roads and municipal
sidewalks are cleared on the first day after
the snowfall ends.
On the second day after the snowfall
ends, if another snowfall or drifting doesn’t
occur, staff start to clear the windrows and
sidewalks of those addresses registered in
this program.
Example:
If snow fall occurs on a Monday all roads
and municipal sidewalks are cleared. If
no further snow falls or drifting occurs,
windrow and sidewalk clearing will be
completed by late Tuesday.
Windrow
Please be reassured all attempts are
made to clear your windrow and sidewalk
within 36 hours after the snowfall ends.
Sometimes I have assistance
clearing my driveway but I can’t
always count on it. Will I be
removed from the service?
No, you will not be removed from the
service list. Staff will return after the
next snow fall.
What if I want more snow
clearing?
Due to the high volume of participants in
the program, customized snow clearing
cannot be offered. We urge you to make
alternate arrangements if more extensive
clearing is required.
What if I am going away?
This service is available to those
residents who are not away for more than
45 consecutive days between November 1
and April 15.
This service covers the windrow and
sidewalks on your property.
The Snow Removal Information line is
905.430.4300 x6222. This pre-recorded
message gives updated information after
a snowfall as to when you can expect the
snow to be cleared.
If I see the snow plow go by and
they don’t stop at my home have
I been missed?
Will the Town look after
clearing ice from my sidewalk
and driveway?
No, sidewalks will be cleared when the
snow accumulation is 5 cm. When it
reaches 10cm both sidewalk and windrow
will be cleared.
No, you have not been missed for windrow
clearing. The main roads, sidewalks, and
side roads are done first.
No, clearing ice formation is the
responsibility of the homeowner as this
program is for snow windrow and sidewalk
accumulation only.
Do I need to call and confirm
that I am on the list?
What does the service cover?
You do not need to call the Town. You are
on the list and staff will get to your home
once the main work is done.
Will my sidewalk and windrow be
cleared every time it snows?
No, after you register you will receive
confirmation in the mail.