Expert Insights Avoiding the fintech bandwagon It is important for those technology vendors with established and diversified systems and software solutions across financial services to stand apart from the flurry of fintechs trying to survive in a competitive market, says Nicholas Hacking of ERI. It is increasingly true in wealth manage- Diversified ment that any technology company with At the same time, amid the wave of any type of connectivity to financial consolidation across private banking, it services calls itself a ‘fintech’. Yet this is is imperative that vendors have diverse blurring the definition, and might cloud capabilities to deliver solutions beyond understanding about which firms can this segment. “We are now also serving do what – and who is more or less likely retail banking, payment processing and to stay the course. trade finance,” explains Hacking. For example, a key issue for banks when But it’s no surprise that Hacking says assessing potential fintech partners Asia more broadly is an important part comes down to risk – whether the firm of ERI’s business, and a region within will still be around in 12 months’ time. which the firm is committed to growing. “Increasingly, we will see in developed “There will be a shake-out and many markets like Hong Kong and Singapore, [fintechs] will fail,” predicts Nicholas that the regulator plays an internation- Hacking, director of sales at ERI. “They al-type role, in terms of more complex- Nicholas Hacking are not sustainable if they don’t have ity and control. They are asking for more ERI enough margin and longevity.” granular information from the banks, which is similar to Western regulators.” By contrast, he is quick to distance ERI from this space. “We are a software ERI aims to help its clients deal with such company that has and will continue to challenges, and in doing so, the firm is Elsewhere, it is showing the diversity of service financial services clients. And expanding out of Singapore, including its capabilities and solutions. For we will evolve and develop our technol- growing relationships with existing example, it is working with a major In- ogy as necessary.” wealth management clients. donesian brokerage house. 1 Technology
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