InfiniiVision 2000X-Series and 3000X-Series Frequently Asked Questions FAQ’s Information available on the web at: Customer: http://www.agilent.com/find/2000X-Series http://www.agilent.com/find/3000X-Series If you have any other questions on the InfiniiVision 2000 X-Series or 3000 X-Series scopes not listed here, please submit your question at (http://disceval.cos.agilent.com/icare). TECHNICAL SPECIFICATIONS 1. 2. How many points can I save in each format? How many samples does the reference waveform support? 3. Is there a way to save the waveform data sequentially to an external storage while in roll mode? 4. What is the Waveform Update rate for the 2000 and 3000 X-Series oscilloscopes? 5. Does the 2000 and 3000 X-Series have LXI compliance? 6. How many active probes do the 2000 and 3000 X-Series oscilloscopes support? 7. 8. When AC coupling is enabled how much signal DC can the oscilloscope handle? Is there a plan to support 1mV/div? 9. What is the 1Mohm input capacitance on the analog channels for the 2000X/3000X-Series oscilloscopes? 10. What is the sample rate of the Logic channels with MSO2000X and MSO3000X? 11. Do you support Serial bus decoding on the 2 channel models of the 3000 X-Series? 12. How many segments can I capture with the Segmented Memory application? 13. Is the ALB data format in the 2000 and 3000 X-Series the same as 5000/6000/7000 supporting offline software? 14. How do I sanitize? 15. How do I perform license key and firmware upgrades? 16. What are my options for saving data? 17. How do I save all acquired data to a USB stick? 18. Can I turn off sinx/x? 19. Can I turn off connect the dots/vectors? 20. Is there an equivalent time mode? 21. Do both 2000X and 3000X have X-Y and roll modes? 22. Can I use all of the display to view the waveform? 23. What is the AC accuracy of these scopes? 24. I have a 2000X oscilloscope, which only has a 1M input. I need to terminate into 50 Ohms, what is the part number? 25. What is the part number for the logic probe for the 2000 X-Series and the 3000 X-Series? 26. What are the warranted specifications? 27. What are the key application notes? 28. What are the differences in the triggering capabilities between the 2000 X-Series and the 3000 X-Series? 2 FAQ’s CONFIGURATION -PRESALES 29. Do the 2000 and 3000 X-Series oscilloscopes work with FPGA dynamic probes? 30. Is there an MSO as well as a DSO in the 2000 and 3000 X-Series Oscilloscope? 31. What are the standard, shipped accessories that come with the 2000 and 3000 X-Series oscilloscopes? 32. Do these scopes support serial decode and triggering? 33. Can the 2000 and 3000 X-Series oscilloscope be used with LabView and/or IVI? 34. Do the 2000 and 3000 X-Series oscilloscopes provide the ability to switch off the Auto Scale feature? Can the measurements be disabled? 35. Do the 2000 and 3000 X-Series Oscilloscope have GPIB, LAN, or VGA? 36. Do Tektronix probes work with these scopes? 37. Is there a bandwidth upgrade for the 2000X/3000X-Series oscilloscopes? 38. Is there a firmware update for the 2000 and 3000 X-Series oscilloscopes? 39. What is the standard warranty and the calibration interval of the 2000 and 3000 X-Series Oscilloscopes? 40. What is the 5000/6000/7000 Series code compatibility with the 2000 and 3000 X-Series? 41. Where are the hard copy manuals for different languages? 42. Can the 2000X be upgraded to a 3000X? 43. How do I redeem licenses? 44. Do the bandwidth upgrades include upgraded probes? 45. Which bandwidth upgrades, and other upgrades, require return to Agilent Service Center and which ones are license keys only? 46. Where can I get help? 47. Where can I find manuals on Agilent.com? MEASUREMENT APPLICATION 48. What is time tag resolution and accuracy in segmented memory mode? How long can segmented memory go for between triggers? 1) How many points can I save in each format? 2000X-Series Running Single 3000X-Series Running Single (with memory upgrade) Running Single CSV 50kpts 50kpts ASCII XY pairs 50kpts 100kpts Binary 50kpts 100kpts ALB 50kpts 100kpts 64kpts 64kpts 64kpts 2Mpts 64kpts 2Mpts 64kpts 2Mpts 64kpts 64kpts 64kpts 4Mpts 64kpts 4Mpts 64kpts 4Mpts 2) How many samples does the reference waveform support? When running, the reference waveform supports 50k. (Back to top) 3) Is there a way to save the waveform data sequentially to an external storage while in roll mode? Currently no. Please contact your local Agilent representative or distributor if this is a feature you would like to see added. (Back to top) 4) What is the Waveform Update rate for the 2000 and 3000 X-Series oscilloscopes? (Back to top) The maximum waveform update rate for the 2000 X-Series is greater than 50, 000 waveforms per second (wfms/s) The maximum waveform update rate for the 3000 X-Series is greater than 1 million waveforms per second (1,000,000 wfms/s) 5) Does the 2000 and 3000 X-Series have LXI compliance? Yes, with the optional DSOXLAN module (Back to top) 6) How many active probes do the 2000 and 3000 X-Series oscilloscopes support? Up to two active probes can be supported at one time on the 3000X-Series. The 2000 X-series does not offer an autoprobe interface to support active probes without an external power supply. (Back to top) 7) When AC coupling is enabled how much signal DC can the oscilloscope handle? With the AC coupling enabled, the input can handle 400Vpk. If the signal is purely DC, then it can handle 400VDC. If there is an AC signal riding on the DC voltage, then the 400Vpk limit (DC + pk AC) should be observed. (Back to top) 8) Is there a plan to support 1mV/div? Yes it is part of the 1.20 firmware version. (Back to top) 9) What is the 1Mohm input capacitance on the analog channels for the 2000X/3000X-Series oscilloscopes? 2000 series 11pf. 3000 series 15pf. (Back to top) 4 FAQ’s 10) What is the sample rate of the Logic channels with MSO2000X and MSO3000X? The sample rate is 1GS/s on all channels. (Back to top) 11) Do you support Serial bus decoding on the 2 channel models of the 3000 X-Series? Yes, we support serial decoding on 2ch models with the 3000X-Series. (Back to top) 12) How many segments can I capture with the Segmented Memory application? 2000 segments with MSO7000B in single acquisition and half channel mode, 25 segments for 2000 X-Series, 1000 segments for the deep memory option (DSOX3MEMUP) in the 3000X-Series. 500 segments for the standard memory option in the 3000X-Series. (Back to top) 13) Is the ALB data format in the 2000 and 3000 X-Series the same as 5000/6000/7000 supporting offline software? Yes. (Back to top) 14) How do I sanitize? The procedure for sanitizing is listed in the InfiniiVision 2000 and 3000X-Series starts on page 3 of the declassification document: http://cp.literature.agilent.com/litweb/pdf/5990-8184EN.pdf (Back to top) 15) How do I perform license key and firmware upgrades? If able to connect remotely to instrument in secure environment, then you can perform this function remotely over LAN via web browser interface or USB cable from PC to scope using Agilent I/O libraries to remotely connect and upgrade the firmware or install license keys. If not able to remotely connect, sanitize the instrument, remove from the secure environment, perform the license key upgrade, return instrument to secure environment. (Back to top) 16) What are my options for saving data? There are 2 USB ports, an optional LAN or GPIB module to save data remotely or use USB stick. With the optional DSOXLAN option (10/100 BaseT), the oscilloscope is fully programmable. It can be used for control and data acquisition (screen shots and x-y pairs) and measurements and it makes the oscilloscope LXI complaint, which means it can serve up a webpage that can save screen shots and x-y pairs directly to the PC HDD. It can also be used to control the oscilloscope from this webpage With the DSOXGPIB option, the oscilloscope is fully programmable. It can be used for control and data acquisition (screen shots and x-y pairs) and measurements. FREE IntuiLink and Data Capture software: http://www.home.agilent.com/agilent/editorial.jspx?cc=US&lc=eng&ckey=896758&nid=35491.0.00&id=896758 Includes: Word/XL tool bars: http://www.home.agilent.com/agilent/editorial.jspx?cc=US&lc=eng&ckey=2018354&nid=35491.0.00&id=2018354 Requires: Free IO Libs software: www.agilent.com/find/iolib FAQ’s 5 (Back to top) 17) How do I save all acquired data to a USB stick? 1. Capture all your data on screen. 2. Insert USB stick into USB port. 3. Press the [Save/Recall] key. 4. In the Save/Recall Menu, press Save. 5. In the Save Trace and Setup Menu, press Format, then, turn the Entry knob to select the type of file you want to save (BMP, .CSV etc) 6. Finally, press the Press to Save softkey. A message indicating whether the save was successful is displayed. You can also configure the [Quick Action] key to save setups, screen images, or data. The [Quick Action] key lets you perform common, repetitive actions by pressing a single key. To configure the [Quick Action] key: 1. Press [Utility] > Quick Action > Action; then, select the action that should be performed (Quick print, quick save, recall, display all measurements and more) see the users guide page 270: http://cp.literature.agilent.com/litweb/pdf/75019-97013.pdf For example • Quick Save — saves the current image, waveform data, or setup. Press Settings to set up the save options. 2. Once the [Quick Action] key is configured, you simply press it to perform the selected action. (Back to top) 18) Can I turn off sinx/x? No, sinx/x cannot be turned off. (Back to top) 19) Can I turn off connect the dots/vectors? No, dots/vectors cannot be turned off. (Back to top) 20) Is there an equivalent time mode? No, there is not an equivalent time mode. The oscilloscope samples more than enough for the specified front end bandwidths. (Back to top) 21) Do both 2000X and 3000X have X-Y and roll modes? Yes, both oscilloscopes have X-Y and Roll modes. (Back to top) 22) Can I use all of the display to view the waveform? No, you cannot use all of the display to view the waveforms. Because we do our plotting in the MegaZoom IV ASIC, it requires us to have a fixed display size for the waveform graticule – this is one of the features that allows us to offer an industry leading update rate. (Back to top) 6 FAQ’s 23) What is the AC accuracy of these scopes? 3 dB (this is industry standard for all oscilloscopes) For more information see the below link: http://www.home.agilent.com/agilent/editorial.jspx?cc=US&lc=eng&ckey=806222&nid=33843.0.00&id=806222 (Back to top) 24) I have a 2000X oscilloscope, which only has a 1M input. I need to terminate into 50 Ohms, what is the part number? The part number for the 50 Ohm termination is 0960-0301 (Back to top) 25) What is the part number for the logic probe for the 2000 X-Series and the 3000 X-Series? For the 2000 X-Series – 8 channel logic probe – N6459-60001 For the 3000 X-Series – 16 channel logic probe – N6450-60001 For a 40-pin (F) to 40-pin (F) cable for standard logic probes? 01650-61607 (Back to top) 26) What are the warranted specifications? (Back to top) Specification 2000X 3000X Bandwidth Warranted Warranted DC gain accuracy Warranted Warranted Time base accuracy Warranted Warranted Trigger sensitivity (internal) Warranted Warranted Trigger sensitivity (external) Warranted Warranted Digital Channel Threshold accuracy Warranted Warranted Δ Time accuracy (using cursors) Warranted Warranted Dual cursor accuracy Warranted Warranted 27) What are the key application notes? (Back to top) Application/Feature Why does update rate matter? Mask Testing Mask Testing Segmented Memory Segmented Memory FAQ’s Application Note or Data Sheet Application Note Application Note Data Sheet Data Sheet Application Note Link http://cp.literature.agilent.com/litweb/pdf/59897885EN.pdf http://cp.literature.agilent.com/litweb/pdf/59903200EN.pdf http://cp.literature.agilent.com/litweb/pdf/59903269EN.pdf http://cp.literature.agilent.com/litweb/pdf/59897833EN.pdf http://cp.literature.agilent.com/litweb/pdf/59905817EN.pdf 7 Application Note Segmented Memory MSO Application Note Display Quality Application Note Update Rate Application Note How much bandwidth? Application Note sampling rate and fidelity Application Note http://cp.literature.agilent.com/litweb/pdf/59894932EN.pdf http://cp.literature.agilent.com/litweb/pdf/59893702EN.pdf http://cp.literature.agilent.com/litweb/pdf/59892003EN.pdf http://cp.literature.agilent.com/litweb/pdf/59897885EN.pdf http://cp.literature.agilent.com/litweb/pdf/59895733EN.pdf http://cp.literature.agilent.com/litweb/pdf/59895732EN.pdf 28) What are the differences in the triggering capabilities between the 2000 X-Series and the 3000 X-Series? (Back to top) Trigger Types Edge Pulse width Runt Setup and Hold Rise/Fall Nth Edge Burst (parallel) Pattern Time Qualified Pattern Video USB 1.1 Serial(I2C, I2S,CAN.LIN, SPI, RS232/UART) 2000X 3000X YES YES (17ns-10s) NO NO NO NO YES NO YES NO YES YES (2-10ns, bandwidth dependent) YES YES YES YES YES YES YES YES NO OPTIONAL 29) Do the 2000 and 3000 X-Series oscilloscopes work with FPGA dynamic probes? Not today; however, please contact your regional sales person if you are interested in this capability. (Back to top) 30) Is there an MSO as well as a DSO in the 2000 and 3000 X-Series Oscilloscope? Yes the 2000X has an 8ch MSO while the 3000X has a 16ch MSO. (Back to top) 31) What are the standard, shipped accessories that come with the 2000 and 3000 X-Series oscilloscopes? Included Accessories for 3000X-Series Oscilloscopes Standard 3- year warranty Standard SEC mode (Secure Environment) Certificate of Calibration Documentation CD Standard Probe • N2862B Passive probe 150 MHz 10:1 attenuation 1 per channel included 100 MHz models • N2863B Passive probe 300 MHz, 10:1 attenuation 1 per channel included 200 MHz models • N2890A Passive probe 500 MHz, 10:1 attenuation 1 per channel included 350/ 500 MHz models • N6450-60001 16 digital channel MSO cable 1 per scope included on all MSO models and DSOX3MSO Built-in help language support for English, J apanese, simplified Chinese, traditional Chinese, Korean, German, French, Spanish, Russian, Portuguese and Italian 8 FAQ’s Interface language support GUI menus: English, J apanese, simplified Chinese, traditional Chinese, Korean, German, French, Spanish, Russian, Portuguese and Italian Localized power cord A Included Accessories for 2000X-Series Oscilloscopes Standard 3- year warranty Standard SEC mode (Secure Environment) Standard Probe • N2862B 150 MHz 10:1 passive probe Standard one per channel for 70 and 100 MHz models • N2863B 300 MHz, 10:1 passive probe Standard one per channel for 200 MHz models • N6459-60001 8-channel logic probe and accessory kit Standard on MSO models or with DSOX2MSO upgrade Built-in help language support for English, J apanese, simplified Chinese, traditional Chinese, Korean, German, French, Spanish, Russian, Portuguese and Italian Interface language support GUI menus: English, J apanese, simplified Chinese, traditional Chinese, Korean, German, French, Spanish, Russian, Portuguese and Italian Localized power cord Certificate of Calibration Documentation CD (Back to top) 32) Do these scopes support serial decode and triggering? Yes the 3000X supports hardware based serial decode and triggering. The 2000X does not. (Back to top) 33) Can the 2000 and 3000 X-Series oscilloscope be used with LabView and/or IVI? Yes, there are drivers posted on the NI website for this scope. http://sine.ni.com/apps/utf8/niid_web_display.model_page?p_model_id=18632 (Back to top) 34) Do the 2000 and 3000 X-Series oscilloscopes provide the ability to switch off the Auto Scale feature? Can the measurements be disabled? The commands to disable/enable Auto Scale: (Back to top) :AUToscale DISable :AUToscale ENABle You can turn off/on automatic measurements by sending the following command: :MEASure:ENABle ON | OFF Programmers Guide: http://www.home.agilent.com/upload/cmc_upload/All/2000_series_prog_guide.pdf?&cc=US&lc=eng http://www.home.agilent.com/upload/cmc_upload/All/3000_series_prog_guide.pdf?&cc=US&lc=eng 35) Do the 2000 and 3000 X-Series Oscilloscope have GPIB, LAN, or VGA? Yes, via an optional module. FAQ’s 9 Note: Only one module may be used at a time. (Either LAN/VGA module or the GPIB module) (Back to top) 36) Do Tektronix probes work with these scopes? Yes, there are two different ways that they work. Most Tektronix passive probes work as is as long as they meet the input impedance requirements of the scope. In addition with the Agilent T2A adaptor (N2744A), most of Tektronix active probes with the TekProbe interface will work with the 3000X-Series. (Back to top) 37) Is there a bandwidth upgrade for the 2000X/3000X-Series oscilloscopes? Yes, please reference the following document on the Agilent website: http://cp.literature.agilent.com/litweb/pdf/5990-7759EN.pdf or the datasheet at http://cp.literature.agilent.com/litweb/pdf/5990-6618EN.pdf and http://cp.literature.agilent.com/litweb/pdf/5990-6619EN.pdf (Back to top) 38) Is there a firmware update for the 2000 and 3000 X-Series oscilloscopes? Yes. Customers can always find the latest firmware on the Agilent.com website at the following links: www. agilent.com/find/2000X-Series and www.agilent.com/find/3000X-Series (Back to top) 39) What is the standard warranty and the calibration interval of the 2000 and 3000 X-Series Oscilloscopes? The standard warranty is 3 years and the calibration period is 1 year. (Back to top) 40) What is the 5000/6000/7000 Series code compatibility with the 2000 and 3000 X-Series? They are not 100% code compatible, but most of the programming commands are the same. See page 28 of the programmers guide for a list of compatible commands: http://www.home.agilent.com/upload/cmc_upload/All/3000_series_prog_guide.pdf?&cc=US&lc=eng (Back to top) 41) Where are the hard copy manuals for different languages? The hardcopy options are available at the time of order. They are under N6458A-OC-ADLDOC and N6459A-OCADLDOC. They are available in local language. (Back to top) 42) Can the 2000X be upgraded to a 3000X? No, the only two things not upgradeable on these scopes are the number of analog channels and moving between the two families. Within the 2000 X-Series and the 3000X-Series, you can upgrade bandwidth, MSO channels, memory depth and all measurement applications. (Back to top) 43) How do I redeem licenses? The process is outlined in the 2000X-Series datasheet: http://cp.literature.agilent.com/litweb/pdf/59906618EN.pdf The process is outlined in the 3000X-Series datasheet: http://cp.literature.agilent.com/litweb/pdf/59906619EN.pdf (Back to top) 44) Do the bandwidth upgrades include upgraded probes? Yes, as of July 1st 2011, any upgrade that requires a higher bandwidth probe will have one probe per channel included in the upgrade. The details are outlined on page: 2000 X-Series datasheet: http://cp.literature.agilent.com/litweb/pdf/5990-6618EN.pdf 3000X-Series datasheet: http://cp.literature.agilent.com/litweb/pdf/5990-6619EN.pdf (Back to top) 10 FAQ’s 45) Which bandwidth upgrades, and other upgrades, require return to Agilent Service Center and which ones are license keys only? All of the available upgrades and the process are outlined on page 21 and 22 in the 2000X-Series datasheet: http://cp.literature.agilent.com/litweb/pdf/5990-6618EN.pdf All of the available upgrades and the process are outlined on page 27 and 28 of the 3000X-Series datasheet: http://cp.literature.agilent.com/litweb/pdf/5990-6619EN.pdf (Back to top) 46) Where can I get help? On the scope, press and hold any button or knob to access the help menu for that specific feature. To get help from Agilent, you can: 1. Contact your local representative 2. Use one of the toll free numbers during normal business hours 3. a. (800) 829 4444 (US) b. (877) 894 4414 (Canada) Use this link: www.agilent.com/find/supportrequest (Back to top) 47) Where can I find manuals on Agilent.com? For the 3000 X-Series, use this link: http://cp.literature.agilent.com/litweb/pdf/75019-97013.pdf For the 2000 X-Series, use this link: http://cp.literature.agilent.com/litweb/pdf/75015-97011.pdf (Back to top) 48) What is time tag resolution and accuracy in segmented memory mode? How long can segmented memory go for between triggers? The re-arm time is 19us on the 2000 X-Series and 1us on the 3000 X-Series. More details: http://cp.literature.agilent.com/litweb/pdf/5990-6677EN.pdf (Back to top) FAQ’s 11
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