CHAPTER 4: Cover Letters In addition to a resume, all applications for employment must include a cover letter. The cover letter is where you introduce yourself to the person who has the power to give you a job. It’s also where you explain how your skills and experiences specifically relate to the position that you are applying for, so that the employer will want to invite you for an interview to find out more about you and how you could help his or her organization. Remember that your resume focuses on you, but the cover letter focuses on what you can do for a potential employer. Your cover letter is not a summary of your resume. Write a unique cover letter for each job you’re applying for. You may, however, have a basic cover letter that you customize for each employer, depending on the specifics of the job. The Big Picture Here are the steps in writing your cover letter. They are similar to what you did when you put together your resume. Remember that your resume focuses on you, but the cover letter focuses on what you can do for a potential employer. Step 1: Gather Information Step 2: Write the First Version Step 3: Get Feedback from Family, Friends, or Others Step 4: Print and Send (with your Resume) Step 5: Follow Up With the Employer Why do I need a cover letter? For a moment, pretend you are the employer. You currently have three positions open, and you have received 50 resumes for those three positions. None of the applicants have included a cover letter, so you have no idea which of the three positions each person is applying for. Then you get one resume with a cover letter—and that person clearly states the job they want! Who would you interview right away? Writing your cover letter The format included here is one of many different ways to write cover letters. If you would prefer to use a different format, you may still use the sections here to construct your letter. Then change the letter’s organization to the format you prefer. For additional resources on writing cover letters, check your local library, Job Service or Workforce Development office, or the internet. Step 1: Gather Information Much of the information you’ll include in your cover letter comes from your transferable skills you identified in Chapter 1, details about the company that you found out about in Chapter 2, and your resume. It’s best to keep your cover letter to one page, because most employers don’t have time to read more than that. Before you start your cover letter, A. Be sure you have all the information you can possibly find about the company and job opening. You may already have a lot of information about the company in your Job Lead Worksheet on page 14. B. Check the company’s website, job descriptions, and any news you can find about the company. C. It’s also a good idea to try to find the name of the person who would be your manager if you got the job, and write the letter to him or her. Finding A Job • © 2005 • University of Wisconsin System Board of Regents 25 A The Heading (Your Contact Information) The heading is your contact information. This should be the same as the contact information you listed on your resume. • • • • • B List your full name List your street address List your city, state and zip List your daytime phone number and an additional phone number (such as your cell phone) List your e-mail address The Date • List the date you plan to send the letter C Inside Address You may have the inside address information already listed in the Job Lead Worksheet on page 14. If not, try to find out the information by checking the company’s website or calling the company. • List the Employer’s full name, be sure to precede his or her name with a title, such as Mr. or Ms. • While it’s best to send your letter to a specific person, sometimes you don’t have that option. In that case, use a generic term such as “Personnel Director,” “Office Supervisor,” or a similar title that seems to fit the situation. You could also check the company’s website or call the company and ask for the Human Resources Department to find out the hiring manager’s name. Other options when you don’t know the manager’s name include Human Resources Manager, Customer Service Supervisor, or Employment Director. • List his or her position title • List the company name, do not abbreviate (except for “Inc.”) • List the company’s street address (write out the full street address) • List the city • List the state, do not abbreviate • List the zip A Note on “Mrs.”: Don’t use “Mrs.” unless you know for sure that the hiring manager prefers that title (“Mrs.” indicates that a woman is married, and “Ms.” is neutral—it doesn’t have a married or unmarried meaning). The last thing you want your cover letter to do is offend someone. If in doubt when you’re sending your cover letter to a woman, use “Ms.” D Salutation (Greeting) E Body of the Letter Next is the salutation, which begins with “Dear,” followed by “Mr.” or “Ms.,” and then the hiring manager’s last name. If you don’t have his or her name, use “Dear,” followed by a generic term, as mentioned in the previous section (such as “Dear Hiring Manager”). You may also use “Good Morning.” Whichever salutation you choose, always end it with a colon, not a comma. Dear Mr. / Ms. ___________________: or Dear __________________________: The purpose of the introductory paragraph is to state why you are writing the letter. The introductory paragraph includes the general or specific title of the position you are applying for, how you learned about the position, and your employment status (in school, working, etc.). As you write your letter, it’s a good idea to keep each paragraph to two or three sentences at the most. Introductory Paragraph, First Sentence The first sentence of your introductory paragraph describes the general or specific title of the position you’re applying for and how you learned about the position opening. 26 Finding A Job • © 2005 • University of Wisconsin System Board of Regents Cover Letter Worksheet part 1 A Heading Your Full Name __________________________________________________________________ Street Address __________________________________________ Apartment Number_________ City _____________________________, State _______ Zip ______________ - _________ Phone Number (________) _____________ - _________________ Ext __________ Additional Phone Number (__________) ________________ - ___________________ e-mail Address ___________________________________________________________________ Typing: leave 1 Blank line B The Date Expected Date to send this Letter ______/______/______ Typing: leave 1 Blank Line C Inside Address Employer’s Full Name _____________________________________________________________ Position Title ____________________________________________________________________ Company Name __________________________________________________________________ Street Address ___________________________________________________________________ City ____________________________, State ________ Zip _____________ - ___________ Typing: leave 1 Blank Line D Salutation Dear _____________________________________: Typing: leave 1 blank line E Introductory Paragraph, First Sentence Choose one If you learned about the position through a website, newspaper ad, etc.: I am very interested in applying for the _____________________________ position that you advertised on ________ ________ in/on _________________________________. month and day newspaper/website /job bank If you learned about the position through networking: In the course of talking to _____________________ , I learned about a possible opening name of person for a _______________________ at your company. I am very interested in applying for this position. job title Typing: leave 1 Blank Line Finding A Job • © 2005 • University of Wisconsin System Board of Regents 27 F Introductory Paragraph, Second Sentence The second sentence of your introductory paragraph describes your employment status: whether you are in school, working, or available for immediate employment (not currently working). Questions About Your Work History If there is something in your work history that an employer might have concerns about, mentioning it in your cover letter is a good way to make the employer feel more at ease. If for example you have had many jobs, you could write, “You may have noticed from my resume that I’ve had a number of jobs. Because I have been in many different positions working with many different types of people, I have gained excellent people skills. I am also a quick learner.” Look back to page 6 on the not-so “perfect” work history. Employers want to know what you have learned from negative experiences, and that you do not intend to repeat those experiences. G Body Paragraph The body paragraph describes your qualifications for the job. To write the most persuasive cover letter, select two topics to convey your best qualifications or skills. You may wish to go into more detail about something you mentioned on your resume, such as how you used your skills to solve a difficult problem in a job or something you did to save the company money. Look back at your transferable skills on page 5 for help as well. As you write this paragraph, continue to view your letter from the employer’s point of view—what are you offering him or her? How do your qualifications, skills, or achievements make you the best candidate for the job? 28 Finding A Job • © 2005 • University of Wisconsin System Board of Regents Cover Letter Worksheet F part 2 Introducory Paragraph, Second Sentence Choose one You are in school: I am currently a _________ at ______________ and look forward to the opportunity offered by your position. class level name of school/college I will be graduating in _____________ . month, year You just graduated from school: I am a recent graduate of ______________ and look forward to the opportunity offered by your position. name of school/college You have taken courses that would help you in the job: I have studied ____________ at ___________ and know my skills and knowledge would benefit your company. general names of courses name of school/college You are not currently working: I am available for immediate employment and look forward to the opportunity offered by your position. You are currently working: I am currently a ________________ and look forward to the new challenge offered by your position. your job title You were in the military: I served in the ______________ in ____________ which taught me ______________________ . branch of service location what you learned Typing: leave 1 blank line G Body Paragraph Choose one If you want to emphasize your work experience: Prior work experience as a _______________ has helped me to develop my skills in _______________. job title name(s) of skills In my current position, I have demonstrated that I am an enthusiastic, hard worker and very willing to learn on the job. If you want to emphasize your education: In ____ ____ I graduated from ___________________ , earning my _____________ in ________________ . month year name of school/college degree, certificate, diploma program The course work I have taken in _________________________ may be of special interest to you. name of subject areas If you want to emphasize other qualifications: Awards I’ve received, including _____________ , demonstrate my desire to achieve excellence. name of award or awards My interests have lead to my involvement in some related activities such as _______________. name of activities Self-motivation has led to my acquiring certain skills on my own including _________________. name of skills Finding A Job • © 2005 • University of Wisconsin System Board of Regents 29 H Closing Paragraph The closing paragraph puts the finishing touch on your cover letter. Be sure to thank the employer for his or her time and consideration. If you plan on calling the employer to set up an interview, allow at least a week for him or her to receive and read your resume and cover letter. I Closing/Signature/Name/Enclosure Your Closing • A sincere closing is your “virtual handshake” with the employer. End your letter by writing “Sincerely,” “Sincerely yours,” “Best regards,” or “Warm regards.” Your Signature • Leave room for your signature Your Full Name • Type your full name three to four blank lines below your closing. Then sign your name in black or dark blue ink in the blank space. “Enclosure: Resume” • Type “Enclosure: Resume” to let the employer know that you are sending a copy of your resume with your letter. Step 2: Write the First Version Now that you have put together all the sections of your cover letter, find a computer with a word processing program and type in the information you have entered above. Leave one blank line between each section of the cover letter, except where you’ll sign it (leave about three blank lines there). Then read the letter aloud to hear how it sounds when put together. Do the sentences and paragraphs flow from one to another? Does the letter make sense? Sample Cover Le tter 1221 Cedar Drive Weyauwega, WI 55 555 (920) 555-1234 crodriguez@emaila ddress.mail June 23, 2005 Ms. Sophie Virtanen , Service Manager Greater Metro Auto Dealer 7738 Brooks Stree t Washington Island , WI 53200 Dear Ms. Virtanen : I would like to apply for the full-time Au to Technician positi advertised in last Su on that was nday’s Daily Heral d. This past year I wa s employed at the Dairyland Auto De auwega while earni aler in Weyng my Associate De gree in Automotive from Fox Valley Te Technology chnical College. So me of the work I pe the supervision of rformed under the Service Manage r Jeffrey Miller includ maintenance and rep ed warranty air, front-end alignm ents, and rebuilding I also learned to co engines. mmunicate well wit h customers and ex needed repair work plain to them in easy-to-understan d terms. As captain of the fi rst place FVTC Au to Repair Olympics strated my ability to team, I demonwork accurately an d efficiently to diagn problems and corre ose hidden ct them. I would like to reque st an interview to dis cuss my qualificatio and have enclosed ns in detail my resume. I can be reached by phone 1234, by email at , at (920) 555or at the above ad dre ss. Thank you for co this request. nsidering Sincerely, Christine L. Rodriguez Christine L. Rodrigu ez Enclosure: Resume 30 Finding A Job • © 2005 • University of Wisconsin System Board of Regents Cover Letter Worksheet part 3 Typing: leave 1 blank line H Closing Paragraph Choose one If you will contact the employer to set up an interview: I would like to request an interview to discuss my qualifications in detail and have enclosed my resume. I will contact you within the next week to schedule an interview. I can be reached at the above address and phone number. Thank you for your consideration. or Thank you for taking the time to consider me for this position. I will call you on _______________ to date arrange an appointment that fits your schedule. I am looking forward to meeting you in person. If you prefer the employer contact you to set up an interview: I am certain that my skills and experience will be of value to your company. Please contact me if you have any additional questions or would like to arrange an interview. Thank you for your consideration, and I look forward to meeting you in person. Typing: leave 1 blank line I Closing/Signature/Name/Enclosure Choose one Sincerely, Sincerely yours, Best regards, Warm regards, Typing: leave 3 blank lines before your typed name, so you have enough room to sign your name Your signature Your typed full name _______________________________________________ Typing: leave 1 blank line Enclosure: Resume Don’t forget to sign your name! Finding A Job • © 2005 • University of Wisconsin System Board of Regents 31 Step 3: Get Feedback from Family, Friends, or Others After you finish writing your cover letter, proofread it on the screen by using your word processing program’s spell checker and by printing a copy and reading it. A. Double check your spelling—especially the employer’s name and address—then have someone else proofread the final copy. B. Show your cover letter to at least one other person, and ask that person to proofread it for spelling, punctuation and grammar, and overall content. C. Make changes to it as needed. D. Once you’ve had someone else proofread your letter, print two or three copies on either white or off-white paper. Use the same paper as for your resume and reference list. E. Be sure to sign each copy in black or dark blue ink. You can keep the extras in your file to refer to later if you apply for other similar jobs. F. Keep in mind that you’ll customize your cover letter for each job you apply for, so you don’t need to print a whole lot of copies. Be sure to save your cover letter to a disk or to the computer’s hard drive (if it’s your computer). Step 4: Print and Send (with your Resume) A. Along with your signed cover letter, be sure to include your resume in the envelope for the employer. B. Be sure to have the correct postage and list your return address on the envelope. C. Double-check the employer’s name and mailing address as well. Step 5: Follow Up with the Employer Now that you’ve sent your resume and cover letter to an employer, the waiting begins. Or does it? A. About a week after you send the resume and cover letter, you may call or e-mail the employer to make sure they received what you sent, request an interview, and/or check to see whether the position has been filled. Some employers may not have gotten around to looking at your resume yet, and this may be what they need to start thinking about you and how you might be a good fit for their company. B. However, don’t call on a too-frequent basis or you will annoy the employer. C. Be polite and friendly when you contact the employer. Good follow up can make the difference between your resume and cover letter sitting unread in a pile and you being invited for an interview. 32 Finding A Job • © 2005 • University of Wisconsin System Board of Regents
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