The relationships between envy and attitudinal and behavioral outcomes and work Thompson, Glasø and Martinsen The relationships between envy and attitudinal and behavioral outcomes at work Geir Thompson1*, Lars Glasø2, Øyvind Martinsen2 1 Associate Professor at BI Norwegian Business School 2 Professor at BI Norwegian Business School *Geir Thompson, Department of Leadership and Organization Management BI Norwegian Business School, Oslo, 0484 Oslo, Norway – email: [email protected] Key words: envy, distress, cohesion, OCB, work group outcomes Abstract The present study analyzes behavioral and emotional reactions to envy in work groups. A multivariate model of the effect of envy on distress, cohesion and outcomes was tested. The study sample was drawn from 385 respondents in 81 working groups in 25 business organizations. The results showed that envy was directly associated with group performance, distress, and cohesion. Envy was indirectly related to job satisfaction via distress and via cohesion, and indirectly associated to organizational citizenship behavior (OCB) via cohesion. The implications of these findings are discussed, and suggestions for future research are outlined. Introduction 2007). However, studies specifically focused on the role of envy in groups are few, and we are aware of only one empirical study examining the dynamics of envy and outcomes in groups (Duffy and Shaw, 2000). We know little about the ability of envy to sabotage relationships, damage intragroup relations, redirect energy away from group activities, or contribute to diminishment of group performance and other positive group outcomes. Furthermore, the Duffy and Shaw (2000) study uses self-reported data from a laboratory study of undergraduate students, thus calling into question the generalizability of their results to other populations. They themselves suggest future research should assess group processes and outcomes in different contexts. Hence, the aim of the present study is to examine how envy influences the dynamics of work Envy has traditionally been recognized as a negative emotion with the capacity to profoundly affect human relationships. Aristotle (350BC/1954) defined envy as the pain caused by the good fortune of others. Bertrand Russell recognized envy as “one of the most universal and deep-seated of human passions” (Russell, 1930), and Vecchio (1995), confirms it is pervasive and present in all cultures. Recent research explores how aspects of the workplace, such as reward systems or managerial style, may foster envy among co-workers. There is also interest in how envy affects outcomes in organizations, such as performance and propensity to resign (Schaubroeck and Lam, 2004; Vecchio, 5 Scandinavian Journal of Organizational Psychology, June 2015 Volume 7, Issue 1 Studies on work-related consequences of envy on an individual level indicate that envy is negatively associated with job satisfaction, organizational commitment, positive work affect and organization-based self-esteem (Duffy & Shaw, 2000; Kim et al., 2010; Schaubroeck & Lam, 2004; Vecchio, 2005, 2007), but positively associated with lack of control and propensity to quit (Vecchio, 2000). Vecchio (2005) found in a sample of 222 respondents in the U.S. that competition for reward among co-workers increases the likelihood of experiencing envy, which in turn fosters increased social comparison. While these authors certainly have contributed greatly to the field, additional empirical research is still needed focusing on envy at a group level. We assume that group work settings are sufficiently unique to warrant separate treatment, and question the assumptions that envy is much the same regardless of social context. groups in business settings by using two data sources (group leader and group members). In addition, we test the research model suggested by Duffy and Shaw (2000), but also include a new mediator variable (distress), and two new output variables (organizational citizenship behavior and job satisfaction) to see how envy may motivate dysfunctional behavior and foster negative emotion in work groups. Smith and Kim (2007) defined envy as an unpleasant and often painful blend of emotions manifesting as feelings of inferiority, hostility, or resentment of one’s circumstances. A further development of this concept is presented by CohenCharash (2009), who states that envy comprises two components. First is a feeling component, such as depression, self-criticism, dissatisfaction or hatred. Second is a cognitive appraisal component, which involves an unfavorable comparison between the envious and the envied. In order for this comparison to evolve into envy, the one envied should be perceived as similar in some important respects, and must possess some attribute central to the envious person’s self-concept (CohenCharash & Mueller, 2007). As such, envy is a combination of a negative emotional state and a negative social comparison. Core ingredients of envy include some form of ill will toward the envied person, such as schadenfreude, a malicious pleasure taken when others experience misfortune (Fiske, 2010); aggressive behavior and conflict in groups (Cohen-Charash & Mueller, 2007; Duffy, Scott, Shaw et al., 2012); or denigrating the other, which reflects envy’s tendency to threat-orientated action (Tai, Narayanan & McAllister, 2012). Furthermore, envy can motivate actions that reduce or remove the envied person’s perceived advantage, for example when the protagonist withdraws from the relationship, or sacrifices personal gain in order to diminish the other (Parks, Rumble & Posey, 2002). Some studies discriminate between “malicious envy” and “benign envy” (Van de Ven, Zellenberg & Pieters, 2009). According to Cohen-Charash (2011), however, these terms are vague and their scientific basis seems unclear, so accordingly here we regard envy as an unpleasant emotion as described above. Effect of envy in work groups An extension of research on envy can be made by entering into the area of group dynamics. Although we already know that work groups can become a breeding ground for envious hostility (Smith & Kim, 2007), we still need to better understand how envy is related to group effectiveness and outcomes. Vecchio (1995) argues that members of larger work groups report less envy because they feel less possessive, and are not as sensitive to competition with its potential for loss. Despite the potential usefulness of studying envy in connection to group dynamics, we are aware of only one empirical study examining the dynamics of envy and outcomes in groups. Duffy and Shaw (2000) conducted a pioneering laboratory study on the effect of envy in groups by collecting data from 566 undergraduate student groups at a southern U.S. university. Students participated in the study to simulate different work environments, and the groups ranged in size from three to seven members. The results showed that envy diminishes group effectiveness. Envy was positively associated with “social loafing” (people exerting less effort to achieve a goal when they work in a group than if they work alone) and negatively correlated with group cohesion and “group potency” (belief in the ability of 6 The relationships between envy and attitudinal and behavioral outcomes and work Thompson, Glasø and Martinsen assumption is consistent with findings from Duffy and Shaw (2000), where envy was found to interfere negatively with the ability to perform. Envy may decrease self-efficacy due to low self-esteem and depression. Furthermore, envy is also suggested to be negatively associated with organizational citizenship behavior. Studies by CohenCharash (2000) and Kim et al. (2010) indicate that employees experiencing envy withhold helping behaviors from envied coworkers, and Cohen-Charash and Mueller (2007) have shown that envious people engage in counterproductive interpersonal work-related behaviors due to their perception of unfair situations. Hence, the research model suggests that envy is negatively associated with job satisfaction, which is expected to decrease with higher levels of envy directed toward others (Vecchio, 2005). Envy is also assumed to be associated with distress, consistent with the findings of Cohen-Charash (2009), who found envy to be related to depression. one’s group to be effective). Furthermore, reduced group performance, aggregated dissatisfaction with the group, and increased absenteeism within the group were directly related to envy. Envy indirectly affected group performance, absenteeism, and group satisfaction through (a) increased social loafing and (b) reduced cohesion and potency. The study presents some limitations, such as the use of self-reporting, which may inflate the results through common method bias, and the use of an undergraduate student sample, which is associated with a threat to external validity or the generalizability of results to other populations of interest. Student samples differ from other populations in significant ways (Bello et al., 2009). Duffy and Shaw (2000) suggest similar studies should be conducted in other group contexts, and future research should examine whether the association found in their study still holds. They also suggest testing alternative mediators between envy and group outcomes. Furthermore, envy is expected to be associated indirectly with group outcomes via cohesiveness and distress. More specifically, increased levels of envy are associated with a lower level of cohesiveness, which in turn negatively affects group outcomes. Cohesiveness, which contains factors of interpersonal attraction and group commitment, is expected to be harmed by the hostility, anxiety, and backstabbing associated with envy, and create a negative work environment characterized by distanced coworkers, lack of trust, and disrespect. A decreased ‘we’-feeling among group members is expected to reduce their overall job satisfaction. It is also expected to negatively influence organizational citizenship behaviors (OCB) such as voluntarily helping other coworkers with their problems, providing the target with necessary information, or listening to the target’s problems and giving advice. Finally, the research model suggests that envy is indirectly associated to group outcomes through distress. Drawing on research from Vecchio (1995, 1999, 2005), responses to workplace envy include fear, a sense of rejection, and depression. The greater the magnitude of envy experienced, the greater the affective response in the form of tension, unease and depression. This Based on the above limitations and recommendations, the aim of the present study is threefold: First, to test empirically the relationships between envy, distress, cohesion, and outcomes, by applying data from work groups in business settings. In selecting profit-oriented firms, the present data sites have the potential to increase our knowledge of whether the research model is valid in a for-profit setting. Second, we use two data sources (group leader and group members) to reduce the possibility of common-method bias resulting from the use of only self-reported measures (Podsakoff, MacKenzie, & Podsakoff, 2012). Third, we add a new mediator variable (distress), and two new output variables (organizational citizenship behavior and job satisfaction) to the model suggested by Duffy and Shaw (2000). Due to the negative effect of envy, we expect its occurrence in groups to be associated with distress (feelings of sadness, loneliness and depression), decreased organizational citizenship behavior (decreased voluntary helping behaviors), and decreased job satisfaction (increased overall or general dissatisfaction). Envy is expected to be negatively associated with performance. This 7 Scandinavian Journal of Organizational Psychology, June 2015 may hurt performance and relationships with others. Cohen-Charash (2009) found that making negative social comparisons and desiring what others have are not sufficient in themselves to adversely affect job satisfaction. A negative emotional component is necessary, as shown in the research model for this study presented in figure 1, which outlines the effect of envy on distress, cohesion, and outcomes. Volume 7, Issue 1 Promotion and competition for status and resources are an on-going dynamic in work groups, where the authors wished to study the undermining effect of envy. Medium to large organizations were approached through the authors’ contacts. Data were collected electronically, and every respondent was given a unique link to the questionnaires. The covering letter for the survey indicated that the study was being conducted for academic research purposes to better understand issues that affect employees at work. Participants were assured of the confidentiality of their responses and were not compensated for their participation in the study. Questionnaires were distributed to the respondents while at work. It can be argued that envy only negatively relates to performance, OCB and job satisfaction when an emotional component such as distress as involved. Stated differently, distress may moderate the relationships between envy and performance, OCB, and job satisfaction. Furthermore, it is also possible that the effect of envy on performance, OCB, and job satisfaction depends on the level of cohesion within the group. That is, cohesion may buffer the negative impact of envy on performance, OCB, and job satisfaction. Alternative analyses will therefore be conducted. The response rate was nearly 81% of 475 individuals contacted. The supervisors and their followers were predominantly male, 74 % and 67.1 %, respectively. The average age of the leaders was 41.6 years, with an average education of 14.8 years. Follower average age and education was 44 and 13.6 years, respectively. Method Group setting Setting and sample Duffy and Shaw (2000) used undergraduate students to simulate the work environment, with participants having substantial interaction with group members over a 4-month period in a simulated work group environment. The present study surveyed work groups from for-profit business organizations in a real world Data were collected from 81supervisors and 304 followers in 25 organizations across various industries, professions, and geographic regions of eastern and western Norway. Supervisors and their direct reports at top, middle, and operational levels contributed data on their work groups. Distress Group performance OCB Job satisfaction Envy Cohesion Figure 1: The research model 8 The relationships between envy and attitudinal and behavioral outcomes and work setting, where participants reported working with their group members for an average of 3 years. This was felt sufficient time to support the study of envy in groups, and how it may sabotage and damage intragroup relations and thereby diminish group performance. Thompson, Glasø and Martinsen problems and worries,” using the same 5-point response scale for each item. Finally, a twelve-item measure was applied to assess distress (Gatz & Hurwicz, 1990). Sample items: “I felt depressed”; “I had trouble keeping my mind on what I was doing”; anchors: 1 = Rarely or not at all, 2 = Some or a little of the time, 3 = Occasionally or a moderate amount of time, 4 = Often or all the time. Measures Supervisor assessments: Each supervisor provided their ratings on the following scale: seven-item performance rating scale developed by Williams and Anderson (1991). Sample items: “Adequately completes assigned duties”; “Performs tasks that are expected”; anchors: 1 = Never, 2 = Seldom, 3 = Occasionally, 4 = Often, 5 = Always). Subordinate assessments: Each subordinate completed the following scale: five-item measure of envy (Vecchio, 2005), with sample items: “My supervisor values the efforts of others more than he/she values my efforts”; “Most of the other employees have it better than I do”; anchors: 1 = Never, 2 = Rarely, 3 = Seldom, 4 = Occasionally, 5 = Often. The items were developed to reflect feelings of envy of other group members. This instrument has also been used by Cohen-Charash (2009). Job satisfaction was measured with a three-item scale adopted from Cammann, Fichman, Jenkins and Klesh (1983), with sample items: “All in all, I am satisfied with my job”; “In general, I like working here;” anchors: 1 = Strongly disagree, 2 = Disagree somewhat, 3 = Slightly disagree, 4 = Neither agree nor disagree, 5 = Slightly agree, 6 = Agree somewhat, 7 = Strongly agree. The index was used to measure overall job satisfaction. Cohesiveness was measured with a nineitem scale (Vecchio & Brazil, 2007), with sample items: “Among the members of my work group, there are feelings of unity and togetherness”; “The members of my work group freely share information”; anchors: 1 = Never, 2 = Seldom, 3 = Occasionally, 4 = Often, 5 = Always. The measures examine the extent to which an individual experiences interpersonal attraction, liking, or positive attitudes among group members. Organizational citizenship behavior was measured with a five-item scale (Williams & Anderson, 1991). Sample items: “I help others who have heavy workloads”; “I take time to listen to other group members’ Translation and pilot test All questionnaires were originally developed in English. Even though Norwegian respondents are expected to know English well, the questionnaires were put through a translation-back conversion process to avoid the risk of misunderstanding or misconception, and to ensure equivalence of item meaning (Brislin et al., 1973; Cavusgil & Das, 1997). In addition, pilot testing of the questionnaires with a focus group of five supervisors indicated the instruments were relevant in a for-profit setting, and did not detect any shortcomings in the design and administration of the questionnaire. Results Table 1 provides descriptive statistics and intercorrelations among the independent and the dependent variables. The coefficient alpha estimates for the multi-item scales are listed on the primary diagonal of the intercorrelation matrix. The alpha coefficients were in an acceptable range for all the variables of interest. As hypothesized, envy was significantly and negatively correlated with the output variables group performance and job satisfaction (rs = -.26, and -.41, respectively, both p<.01), and OCB (r = -.11, p = <.05). Envy was also, as expected, significantly correlated with cohesion and distress (rs = -.37, and .46, respectively, all p<.01). Furthermore, distress was correlated to group performance and job satisfaction (rs = -.20, and -.45, respectively, all p<.01). Cohesion was correlated to OCB and job satisfaction (rs = .28, and .45, respectively, both p<.01). Because the variables under study are inherently attitudinal, confirmatory factor 9 Scandinavian Journal of Organizational Psychology, June 2015 Volume 7, Issue 1 satisfaction (β = -.39, p = <.01). Lastly, as hypothesized, group cohesion was positively related to OCB and job satisfaction (β = .33, and .23, respectively, both p = <.01), but not significantly to group performance. analysis (CFA) was performed to determine whether a multi-factor representation of the data (five-factor model) was superior to a single-factor representation. Thus, we specified a model with 41 items loading on 6 latent variables without cross loadings. The results of CFA revealed acceptable fit (Hair et al., 2010): χ2 [687] = 1021.86, p < 0.01; RMSEA = 0.04; CFI = 0.98; NNFI/ TLI = 0.98; SRMR = .09. According to Chin (1998, p. xiii) “Most of the loadings should be at least 0.60 and ideally at 0.70 or above, indicating that each measure is accounting for 50 percent or more of the variance of the underlying LV.” In this respect, all factor loadings were statistically Bivariate analysis showed that envy was negatively related to job satisfaction (r = -.41, p = <.01), but no significant direct effect was obtained in the path analysis. However, the path analysis showed that the relationship between envy and job satisfaction was found to be mediated by distress, which is in accordance with figure 2 predictions. The indirect effect of envy on job satisfaction via distress was -.25. Furthermore, path analysis found that group Table 1. Means, standard deviations, reliabilities and intercorrelations M SD 1 2 3 4 5 1. Envy 1.68 .70 (.78) 2. Cohesion 4.03 .50 -.37** (.81) 3. Distress 1.53 .43 .46** -.34** (.77) 4. Performance 5.50 .99 -.26** .08 -.20** (.92) 5. OCB 3.60 .59 -.11* .28** -.05 .06 (.75) 6. Job satisfaction 6.29 1.03 -.41** .45** -.45** .23** .26** 6 (.90) N ≤ 357. Cronbach alphas on primary diagonal; * p < .05; ** p < .01. cohesion served as a mediator between envy and job satisfaction. The indirect effect of envy on job satisfaction via group cohesion was -.11. significant with a mean standardized loading of .69. Accordingly, convergent validity was supported. To test our theoretical model, which consisted of 6 latent variables (figure 1), we required statistical methods designed to test a conceptual model which links latent variables together. Hence we performed structural equation model (SEM) analysis using MPlus. The SEM model we estimated provided a good fit with the data (χ2 [691] = 1041.32, p < 0.01; RMSEA = 0.042; CFI = 0.98; NNFI/TLI = 0.98; SRMR = .09) (Hair et al., 2010). Figure 2 shows the results of the path analysis regression for each of the three group outcomes and these relationships in context. As hypothesized, envy was found to be negatively related to group cohesion and group performance (β = -.48, and -.29, respectively, all p = <.01), and positively related to distress (β = .63, p = <.01). Furthermore, figure 2 shows that distress was negatively related to job The association between envy and OCB was found to be negative in the bivariate analyses (r = -.11, p = <.05). The path analyses showed no significant association between the two variables. However, path estimates demonstrated that the relation between envy and OCB was found to be mediated by cohesion as hypothesized. The indirect effect was -.16. Furthermore, in figure 2, the path analyses found that envy was negatively related to group performance (β = -.29, p = <.01). However, contrary to our predictions, path analyses did not find that cohesion and distress mediated the relationship between envy and group performance as suggested in the research model, as cohesion and distress was not significantly related to performance. 10 The relationships between envy and attitudinal and behavioral outcomes and work Finally, to test for the potential moderating effects of distress and cohesion on the relationships between envy and performance, OCB, and job satisfaction, we performed supplemental hierarchical moderated regression analyses (Cohen & Cohen, 1983). The results demonstrated that none of the moderating effects were significant except the moderating effect of cohesion on the relationship between envy and job satisfaction. Specifically, the results suggested a stronger negative relationship between envy and job satisfaction for employees with lower levels of cohesion (see Figure 3). Because our data is hierarchical in nature (i.e. individuals nested within groups), we performed supplemental analyses to test whether the nested nature of our data may have influenced our results. In these analyses we estimated fully unconditional models (null models) for all the dependent variables. The results of these unconditional models did not indicate significant between-group variability in distress (τ00 = .01, p > .05), in cohesion (τ00 = .02, p > .05), job satisfaction (τ00 = .11, p > .05), or in OCB (τ00 = .03, p > .05). However, the results of the unconditional models revealed statistically significant between-group variability in ratings of performance (τ00 = .16, p < .05). Discussion In addition, we calculated the ICC (intraclass correlation coefficients) (Hofmann, Griffin, & Gavin et al., 2000) The effect of envy can be classified by -.29*** Group performance -.05 -.06 Distress .63*** .14 -.15 Envy Thompson, Glasø and Martinsen .04 OCB .16* .33*** -.48*** Cohesion .23*** .15* -.39*** Job satisfaction -.20 Figure 2: Path diagram Figure 2: Path diagram * p < .05; p <**.01; p <p.001. * p** < .05; p < *** .01; *** < .001. focus and type (Cohen-Charash, 2009). Reactions to envy can be directed at the self, the envied, the work group, or the organization (focus), and the reactions can be emotional, cognitive, and/or behavioral (type). The present study attempts to demonstrate how envy motivates dysfunctional behavior and fosters negative emotion in work groups. It is assumed that envy plays an important role in these groups, motivating various kinds of reaction that may diminish group effectiveness and performance through withholding of information, giving bad advice, or misleading others. Our assumption is grounded in equity theory, which focuses on comparisons between a protagonist and of performance (ICC = .16), which suggested that a significant proportion of the variability in performance (16 %) was attributable to between-group variability in ratings of performance. To control for the between-group variability in performance, we used hierarchical linear modeling (HLM). This procedure allowed us to partial-out the variance in the dependent variables resulting from group membership, to examine only the individual-level variance which was unexplained by group membership. The results of these HLM analyses did not differ substantially from the results reported in the SEM analyses. 11 Scandinavian Journal of Organizational Psychology, June 2015 Volume 7, Issue 1 Figure 3: The moderating effect of cohesion on the relationship between envy and job satisfaction social bonds, which reflect the fundamental human need to belong, is threatened by the dysfunctional influence of envy and hinders the establishment and maintenance of positive working relationships, work-related success, and favorable reputation. a referent other. In particular, equity theory assumes that employees seek to maintain an equitable ratio between the inputs they bring to the relationship and the outcomes they receive from it (Adams, 1965). Equity theory in business, however, introduces the concept of social comparison, whereby employees evaluate their own input/output ratios based on their comparison with the input/outcome ratios of other employees (Carrell & Dittrich, 1978). Employees who perceive inequity will seek to reduce it, either by distorting inputs and/or outcomes in their own minds (“cognitive distortion”), directly altering inputs and/or outcomes, or leaving the organization (Carrell & Dittrich, 1978). However, equity theory does not explicitly recognize all of the coping strategies that relate to the experience of envy (Vecchio, 1995). The present paper expands the theory by including outcomes that relate to preferential treatment from a supervisor. Bivariate analysis showed that envy was negatively associated with job satisfaction, which is consistent with studies by Vecchio (1999, 2005). However, the SEM analysis showed no significant relationship between envy and job satisfaction, but an indirect negative association in that cohesion mediated the relationship between envy and job satisfaction. Envy’s negative influence on interpersonal attraction and commitment in groups affects group members’ overall job satisfaction. It appears that envy to some extent creates a negative work environment characterized by distance among the coworkers, conversation only about necessary business affairs, lack of trust, and disrespect. Members of such groups experience job dissatisfaction to a much greater degree. Still, additional moderation analyses suggest that envy and cohesion may interact to influence job satisfaction. Specifically, we also found that the relationship between envy and job satisfaction was weaker for employees who experienced higher levels of cohesion. Envy was found to be associated negatively with cohesion. Envy’s hostile nature seems to diminish the group tendency to “stick together and remain united” (Høigaard et al., 2006, p. 219). Envy may serve as a disintegrative force that undermines personal attraction to the group, and in particular attraction to the social life of the group. The formation of 12 The relationships between envy and attitudinal and behavioral outcomes and work Kim et al. (2010) found that envy was negatively associated to OCB, implying that envious employees withdraw helping behaviors from envied coworkers. This finding contradicts the present study, where no significant association was obtained between envy and OCB. However, an indirect and negative association was indeed found, as cohesion mediated the relationship between envy and OCB. It seems envy may reduce the feeling of unity and togetherness and thereby interpersonal attraction among coworkers, and can easily develop into tension and negative emotions. This in turn may negatively influence voluntarily helping other coworkers with their problems, such as providing the target with necessary information, or listening to the target’s problems and giving advice. Thompson, Glasø and Martinsen Reports of envy and distress other than by the subject themself may be mistaken and invalid (Cohen-Charash & Mueller, 2007). Moreover, here we are focused on perceived cohesion, OCB and job satisfaction, which are all measured via self-reporting. Even so there is still a possibility of common-method bias. To address this, an exploratory factor analysis was conducted to see whether the self-reported measures loaded on a single factor, which would indicate an extreme amount of common-method bias. The result of the test showed that common-method variance did not account for the associations between our variables. We have shown how envy may damage intragroup relations and redirect energy away from group activities, thereby diminishing group performance and other positive group outcomes. A limitation in the present study is that we addressed envy at a group level (e.g. group performance) using data from the individual level. However, the rWG(J) scores for performance (rWG(J) = .85), OCB (rWG(J) = .74), job satisfaction (rWG(J) = .59), cohesion (rWG(J) = .65), and envy (rWG(J) = .76) suggested high agreement within groups, and thus indicated that these constructs may also be valid at the group level (van Mierlo, Vermunt & Rutte, 2009). The path analysis showed a strong association between envy and distress. It seems that envy may create a negative mood, a feeling of isolation and sadness. Similar findings have been reported by Cohen-Charash (2000, 2007) and Smith et al. (1999, 1991), Such affective responses to envy often occur (a) when the envious coworker cannot justify blaming the envied colleague for their legitimate good fortune (better position, etc.), (b) due to some perceived injustice, or (c) where there is felt to be no hope of improving the situation. Another limitation of this study is causality. Since the data were gathered at one point in time, we were unable to infer causal relationships or rule out the possibility of reverse causality. Further experimental or longitudinal research studies could address this problem. Research on envy could also benefit from applying objective measures to investigate its impact on outcome variables such as sales performance or turnover. To date only subjective measures have been used, which therefore limits our understanding of envy in the workplace. Furthermore, the association between envy and job satisfaction was mediated by distress. Feelings of isolation and sadness due to envy seem to reduce overall satisfaction with the work and thereby job performance. Similar findings were obtained by Smith et al. (1996). Limitations, Strengths, and Implications for Future Research Except for group performance, selfreporting by group members was applied for all other measures. In general, self-ratings can be less accurate than other-ratings or objective measures, because self-reports can suffer from inflation, unreliability, or bias (Atwater et al., 2009). However, we believe self-reporting is justified here by the nature of the variables under study. Envy and distress are internal emotional states that have no specific behavioral expression. In our study, the key dependent variable, group performance, was collected from a separate source (group leader). By using two sources we reduced the threat of common method variance (Podsakoff et al., 2012). Research on envy in group settings is still evolving, and we need to better understand how envy influences group effectiveness 13 Scandinavian Journal of Organizational Psychology, June 2015 Volume 7, Issue 1 more constrained settings, such as utilities, insurance, or basic metals. and outcomes. Future research could further our knowledge in several key areas. First, we need to apply data from different contexts, such as public organizations, in order to examine whether the findings in our study still hold. Second, future research could include new mediator variables, such as unfairness and hostility, and new output variables, such as self-esteem and organizational commitment, which would expand our knowledge of the direct and indirect effect of envy in group settings. The third and final key area for future research concerns the research design. The designs chosen in this study and previous research on envy have focused on testing envy and its effect on organizational behavior in field settings, which makes it difficult to draw stronger causal inferences from those findings. Perhaps, as suggested by CohenCharash (2009), there is a need for an alternative design in order to expand our knowledge on envy and related variables. Rigorous experimental studies might be more appropriate for studying the causal relationships between envy and group dynamics. More objective measures of behavioral reactions to envy would be the benefit of such a research approach. Contribution To our knowledge this is the first empirical test of the relationships between envy, distress, cohesion, and outcomes, using data from work groups in business settings. This examination of envy and its effect on group dynamics and outcomes has found evidence that seems to be valid in a for-profit setting. No support was found for a negative association between envy and OCB as suggested by Kim (2010). However, evidence was found for an indirect and negative association between envy and OCB, as cohesion mediates this relationship. Envy’s hostile nature reduces interpersonal attraction and group commitment, which in turn negatively influences voluntarily helping other coworkers with their problems. A negative work environment characterized by distance among the coworkers, lack of trust, and disrespect was found to reduce group members’ overall job satisfaction. Envy was indirectly associated to group outcomes through distress. The greater the magnitude of envy experienced, the greater the affective response. Feelings of tension, apprehension and depression were found to reduce group member’s job satisfaction. This indirect association demonstrated that making negative social comparisons and jealousy were not sufficient in themselves to lead to negative reactions such as job dissatisfaction. Distress must first be experienced for envy to become evidenced in the workplace. The present study has used data from various business settings, including a cluster of organizations from forestry and wood construction (sawmills, window/ door production, wood house manufacture, etc.), agricultural companies that operate slaughterhouses and other processing plants related to food production, and a producer of dairy products. In all these organizations, promotion and competition for status and resources was an important ongoing dynamic, which in our study seemed to foster envious hostility. However, future research should gather data from other business contexts in order to test the validity and generalizability of the hypotheses. It would also be useful to investigate whether envy is more prevalent in some industries than others. Perhaps envy may be more likely to surface in dynamic and discretionary industries, such as technology, media and entertainment, and fashion, which are highly competitive arenas for status and resources. If so, envy may be less prevalent in low-discretionary, Theoretical and Practical Implications The present study supports the dysfunctional effect of envy in work groups in business organizations. However, further testing of the theoretical implications through longitudinal research to substantiate possible causal links between envy, mediating variables and outcomes remains necessary. In addition, longitudinal research can help us to understand how envy develops over time in work groups. Evidence from multiple sources such as peer, subordinate, and supervisor reports would be useful to confirm self-reports of envybased behavior. An interesting theoretical implication of the present study is to identify 14 The relationships between envy and attitudinal and behavioral outcomes and work Thompson, Glasø and Martinsen under which condition envy is likely to occur in work groups. In the present study work groups varied in size from 3 to 40 members, with a mean value of 12.49. In addition, post hoc analysis of the sample showed a positive association between envy and group size (r = .14, p = <.05), which highlights the significance of group size as a potential contextual variable for the undermining effect of envy. A possible explanation for the association between group size and envy could be that supervisors of large work groups have more constraints on their time than do supervisors of smaller groups. Opportunities for interaction between leader and individual followers are less likely, and may limit possibilities for developing high-quality exchange relationships. In this situation supervisors may tend to treat their employees differently and develop close working relationships with certain members to the exclusion of others. Preferential treatment or special working relationships can easily create tension and negative emotions. Understanding organizational conditions which support the emergence of envy could lead to development of coping strategies in reaction to workplace envy. managed work teams might minimize workplace envy. Such work groups, with shared responsibility for task completion and mutual work dependence, decrease competition among co-workers and reduce the likelihood of envy. We believe such practical implications should be addressed in leadership training programs in order to provide group leaders with competencies to cope with the dysfunctional dynamics of envy. However, the larger issue of reducing interpersonal counterproductive behaviors in work groups remains to be explored. Precise prediction as to which coping technique is maximally effective for a given situation is not yet possible (Vecchio, 2007). Identifying effective techniques for dealing with envy in groups still remains an important avenue for future research. Understanding the dynamics of workplace envy can help organizations manage such negative emotions. More specifically, by addressing the practical implications for managers to respond effectively to envy in work groups. First, encouraging open informative communication may be useful, where group members feel comfortable approaching colleagues with their problems in the work group (Vecchio, 1995, 2007; Dogan & Vecchio, 2001). This would encourage group members to work together to cope with problems that otherwise could arouse feelings of envy. Next, group managers could encourage greater inclusivity in decision-making. Participating in decision-making makes subordinates more aware how decisions are made, and dispels the belief decisions are based on favoritism. Additionally, it gives subordinates a greater sense of inclusivity in work group activities and can reduce feelings of envy and isolation. Tactics to boost self-esteem may ameliorate feelings of envy by enabling individuals to focus on personal strengths and positive attributes. Finally, Vecchio (1995) has suggested self- Aristotle. (350BC/1954). The rhetoric and the poetics of Aristotle (W. R. Roberts, Trans.). New York: Modern Library. References Adams, S. J. (1965). Inequality in social exchange. In L. Berkowitz (Ed.), Advances in experimental social psychology (pp. 267 – 299). New York: Academic Press. Ashkanasy, N. M., & Humphrey, R. H. (2011). Current research on emotion in organizations. Emotion Review 3: 214-224. Atwater, L., Waldman, D., Ostroff, C., Robie, C., & Johnson, K. M. (2005). Self-other agreement: Leveraging Multirater Feedback for Behavior Change. Comparing its relationship with performance in the U.S. and Europe. International Journal of Selection and Assessment 13: 25–40. Brislin, R., Lonner, W., & Thorndike, R. (1973). Cross-cultural research methods. New York: Wiley. 15 Scandinavian Journal of Organizational Psychology, June 2015 Volume 7, Issue 1 Dogan, K., & Vecchio, R. P. (2001). Managing employee envy in the workplace. Compensation and Benefits Review 33: 57-64. Cammann, C., Fichman, M., Jenkins, Jr., G. D., & Klesh, J. R. (1983). Assessing the attitudes and perceptions of organizational members. In S. E. Seashore, E. E. Lawler Duffy, M. K., Ganster, D. C., & Pagon, M. (2002). Social undermining in the workplace. Academy of Management Journal 45(2): 331-351. II, P. H. Mirvis, & C. Cammann (Eds.), Assessing organizational change: A guide to methods, measures, and practices (pp. 71-138). New York: Wiley. Duffy, M. K., & Shaw, J. D. (2000). The Salieri syndrome: Consequences of envy in groups. Small Group Research 31: 3-23. Cavusgil, S. T. & Das, A. (1997). Methodological Issues in Empirical Crosscultural Research: A Survey of the Management Literature and a Framework, Management International Review 37(1): 71-96. Duffy, M. K., Scott, K. L., Shaw, J. D., Tepper, B. J., & Aquino, K. (2012). A social context model of envy and social undermining. Academy of Management Journal 55(3): 643- 666. Chin, W. W. (1998). Issues and opinion on structural equation modeling, MIS Quarterly, 22(1): 7-16. Fiske, S. T. (2010). Envy up, scorn down: How comparison divides us. American Psychologist 65: 698-706. Carrell, M. R. & Dittrich, J. E. (1978). Equity Theory: The Recent Literature, Methodological Considerations, and New Directions. Academy of Management Review 3(2): 202-210. Gatz, M., & Hurwicz, M. (1990). Are old people more depressed? Crosssectional data on center for epidemiological studies depression scale factors. Psychology and Aging 5(2): 284-290. Cohen, J. & Cohen, P. (1983). Applied multiple regression/correlation analysis for the behavioral sciences (2nd ed.) L. Erlbaum Associates, Hillsdale, NJ. Guerrero, L. K., & Anderson, P. A. (1998). The dark side of jealousy and envy: Desire, delusion, desperation, and destructive communication. In B. H. Spitzberg & W. R. Cupach (Eds.), The dark side of close relationships (pp. 33–70). Mahwah, NJ: Erlbaum. Cohen-Charash, Y. (2000). Envy at work: A preliminary examination of antecedents and outcomes. Doctoral dissertation. University of California, Berkley. Hair, Jr., J. F., Black, W. C., Babin, B. J., & Anderson, R.E. (2010). Multivariate Data Analysis with Readings, Upper Saddle River, New Jersey, USA: Prentice Hall. Cohen-Charash, Y., & Mueller, J. S. (2007). Does perceived unfairness exacerbate or mitigate interpersonal counterproductive work behaviors related to envy? Doctoral dissertation, University of California, Berkeley, CA. Journal of Applied Psychology 92: 666-680. Høigaard, R., Safvenbom, R., & Tonnessen, F. E. (2006). The relationship between group cohesion, group norms, and perceived social loafing in soccer teams. Small Group Research 37: 217-232. Cohen-Charash, Y. (2009). Episodic envy. Journal of Applied Social Psychology 39: 2128–2173. 16 The relationships between envy and attitudinal and behavioral outcomes and work Thompson, Glasø and Martinsen Smith, R. H., Parrott, W. G., Diener, E., Hoyle, R. H., & Kim, S. H. (1999). Dispositional envy. Personality and Social Psychology Bulletin 25: 1007– 1020. Kim, S., O’Neill, J. W., & Cho, H. (2010). When does an employee not help coworkers? The effect of leader-member exchange on employee envy and organizational citizenship behavior. International Journal of Hospitality Management 29: 530-537. Smith, R. H., Turner, T., Leach, C. W., Garonzik, R., Urch-Druskat, V., & Weston, C. M. (1996). Envy and schadenfreude. Personality and Social Psychology Bulletin 22: 158–168. Konstan, D. (2005). Aristotle on the tragic emotion. In V. Pedrick & S. M. Oberhelman (Eds.), The should of tragedy (pp. 13-26). Chicago: The University of Chicago Press. Tai, K., Narayanan, J., & McAllister, D. (2012). Envy as pain: Rethinking the nature of envy and its implications for employees and organizations. Academy of Management Review 37: 38-52. Podsakoff, P. M., MacKenzie, S. B., Podsakoff, N. P. (2012). Sources of Method Bias in Social Science Research and Recommendations on How to Control It. Annual Review of Psychology 63(1): 539-569. Tesser, A. (1991). Emotion in social comparison and reflection processes. In J. Suls & T. A. Wills (Eds.), Social comparison: Contemporary theory and research (pp. 115-145). Hillsdale, NJ: Lawrence Erlbaum Associates, Publishers. Parks, C. D., Rumble, A. C., & Posey, D. C. (2002). The effects of envy on reciprocation in a social dilemma. Personality and Social Psychology Bulletin 28: 509–520. van Mierlo, H., Vermunt, J. K., & Rutte, C. G. (2009). Composing Group-Level Constructs From Individual-Level Survey Data. Organizational Research Methods. 12(2): 368-392. Russell, B. (1930). The conquest of happiness. New York: Leverlight. Schaubroeck, J., & Lam, S. S. K. (2004). Comparing lots before and after: Promotion rejectees’ invidious reactions to promotees. Organizational Behavior and Human Decision Processes 94: 33- 47. Vecchio, R. P. (1995). It’s not easy being green: Jealousy and envy in the workplace. In G. R. Ferris (Ed.), Research in Personnel and Human Resources Management 13: 201-244. Stanford, CT: JAI Press Inc. Schyns, B., Paul, T., Mohr, G., & Blank, H. (2005). Comparing antecedents and consequences of leader-member exchange in a German working context to findings in the U.S. European Journal of Work and Organizational Psychology 14: 1–22. Vecchio, R. P. (1997). Categorizing coping responses for envy: A multidimensional analysis of workplace perceptions. Psychological Reports 81: 137–138. Smith, R. H. (1991). Envy and the sense of injustice. In P. Salovey (Ed.), Psychological perspectives on jealousy and envy (pp. 79–99). New York: Guilford. Vecchio, R. P. (2000). Negative emotion in the workplace: Employee jealousy and envy. International Journal of Stress Management 7(3): 161–179. Smith, R. H., & Kim, S. H. (2007). Comprehending envy. Psychological Bulletin 133: 46-64. Vecchio, R. P. (2005). Explorations in employee envy: Feeling envious and feeling envied. Cognition & Emotion 19(1): 69–81. 17 Scandinavian Journal of Organizational Psychology, June 2015 Vecchio, R. P. (2007). Cinderella and Salieri in the workplace: The envied and the envier. In S. W. Gilliland, D. D. Steiner, & D. P. Skarlicki (Eds.), Managing social and ethical issues in organizations, pp. 109–134. Information Age. Volume 7, Issue 1 Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management 17(3): 601-617. Vecchio, R. P., & Brazil, D. M. (2007). Leadership and sex-similarity: A comparison in a military setting. Personnel Psychology 60: 303-335. 18
© Copyright 2026 Paperzz