About Inovalon FOR PROVIDERS Improved quality ratings and five-star reimbursement Improved clinical and quality outcomes CLINICAL AND QUALITY OUTCOMES Improved risk score insight and reimbursement accuracy Decreased unnecessary utilization Increased continuity of care within health systems and accountable care organizations Improved utilization, insight, and performance Increased insight into operational, financial, and clinical performance Better provider decision support Enhanced care coordination Decreased unnecessary utilization Increased patient disease, comorbidity, and care management insight Lowered fraud, waste, and abuse Higher member retention CLAIMS AND PAYMENT INTEGRITY CARE COORDINATION AND ENHANCEMENT FOR MEMBERS FOR PHARMA AND RESEARCH Improved clinical and quality outcomes Increased insight into comparative effectiveness Better communication with payers and providers Research, development, and clinical trial support More awareness of health status and areas of potential improvement HEALTHCARE DATA INSIGHTS Adverse event reporting and surveillance Business intelligence Custom datasets and registries Distributed analytics Inovalon’s Prospective Advantage solution combines advanced cloud-based analytics and data-driven intervention platforms to deliver an integrated solution for identifying and proactively closing gaps in care, assessment, and provider documentation. Analytics bring meaningful intelligence to all forms of outreach and intervention—from multi-channel outreach, to web-enabled decision support platforms and encounter optimization. In addition, Electronic Health Record (EHR) interoperability embeds gaps in care, quality, and risk score accuracy directly into the EHR and pushes guided gap alerts at the point of care. Altogether, the highly datadriven approach achieves the right intervention, for the right member, in the right venue, at the right time. ® Inovalon’s unique achievement of value is delivered through the effective progression of Turning Data into Insight, and Insight into Action®. Large proprietary datasets, advanced integration technologies, sophisticated predictive analytics, data-driven intervention platforms, and deep subject matter expertise deliver a seamless, end-to-end capability that brings the benefits of big data and large-scale analytics to the point of care. Driven by data, Inovalon uniquely identifies gaps in care, quality, data integrity, and financial performance – while bringing to bear the unique capabilities to resolve them. Providing technology that supports hundreds of healthcare organizations in 98.2% of U.S. counties and Puerto Rico, Inovalon’s cloud-based analytical and datadriven intervention platforms are informed by data pertaining to more than 763,000 physicians, 257,000 clinical facilities, and more than 121 million Americans providing a powerful solution suite that drives high-value impact, improving quality and economics for health plans, ACOs, hospitals, physicians, consumers and pharma/life-sciences researchers. For more information, visit www.inovalon.com. Inovalon 4321 Collington Road Bowie, MD 20716 301-809-4000 www.inovalon.com © 2015 by Inovalon. All rights reserved. The Inovalon spiral is a registered trademark of Inovalon. Turning Data into Insight, and Insight into Action® is a registered trademark of Inovalon. Prospective Advantage® is a registered trademark of Inovalon. MORE2 Registry® is a registered trademark of Inovalon. ePASS® is a registered trademark of Inovalon. Star Advantage® is a registered trademark of Inovalon. Prospective Advantage® FOR PAYERS Prospective Point-of-Care Risk Adjustment Accuracy Inovalon is a leading technology company that combines advanced cloud-based data analytics and data-driven intervention platforms to achieve meaningful insight and impact in clinical and quality outcomes, utilization, and financial performance across the healthcare landscape. Prospective Advantage® PROSPECTIVE, POINT-OF-CARE RISK ADJUSTMENT ACCURACY Inovalon’s prospective, point-of-care risk adjustment accuracy solution proactively identifies gaps in care, assessment, and provider disease burden documentation to improve health plan risk score accuracy, utilization, and retention. Operational coverage in more than 98.2% of U.S. counties and Puerto Rico | More than 2,500 employees and analytical systems impacting more than 257,000 clinical facilities and 763,000 practitioners nationwide | Analytics informed by more than 9.6 billion medical events Inovalon’s Prospective Advantage® solution combines advanced cloud-based analytics and data-driven technologies to drive targeted interventions designed to close gaps in care, assessment, and provider disease burden documentation. Prospective Advantage’s predictive analytics are powered by the expansive national dataset residing in its MORE2 Registry® data warehouse and clinically-driven analytics for big data processing. Unlike traditional prospective risk adjustment solutions focused solely on in-home assessments, Prospective Advantage® facilitates the right face-to-face patient encounter, empowering providers with point-of-care decision support via interoperable and patient-specific analytics embedded in the provider’s Electronic Health Record (EHR) system. In addition, Inovalon’s web-enabled, decision support tool, ePASS®, pushes gap-resolution alerts and guided questions to providers—at the provider’s office, at a partner retail clinic (e.g., Healthcare Clinic at select Walgreens), or in the member’s home. Prospective Advantage® provides the industry’s most comprehensive prospective gap identification and resolution solution for Medicare Advantage, managed Medicaid, and commercial ACA health plans. Patient-Specific Encounters AGGREGATE client available data Inovalon’s iPORT ™ data integration system accepts available health plan data seamlessly and securely in clients’ native formats. Petabytes of disparate healthcare data flow into Inovalon on an ongoing basis, subjected to more than 1,100 data integrity checks and data management processes. Our experts alert health plans and resolve issues to achieve an industry-leading array of comprehensive data feeds informing Inovalon’s analytical systems. ANALYZE data to identify gap closure opportunities Inovalon’s proprietary, clinically-driven algorithms apply thousands of advanced predictive analytics routines to determine gaps between known and suspected diagnoses and comorbidities. Insight from more than 9.6 billion medical events, residing in our MORE2 Registry® data warehouse, further reveals a complete spectrum of risk score accuracy improvement opportunity. Our predictive analytics identify member-level clinical gaps and inconsistencies across various care settings with great specificity. Prospective Advantage® evaluates previous care interventions to prioritize suspected diagnoses and opportunities to improve care and financial outcomes. Encounter Facilitation intervention connects members with their providers to encourage targeted and informed encounters. Comprehensive member-specific historical profiles and associated analytically-driven healthcare gaps are sent to the provider to enable improved insight into their patients’ needs for assessment and documentation. Inovalon contacts the members to encourage them to schedule a provider visit. Inovalon’s EHR Interoperability to inform the right intervention, for the right member, in the right venue, at the right time Prospective Advantage® distinguishes itself by applying advanced analytics to patient, provider, venue, and timing considerations using integrated EHR data to deliver comprehensive targeting and execution of interventions that drive high impact and value. The targeted interventions close identified gaps in care, assessment, and provider disease burden documentation. Encounter Support equips providers with targeted patient-specific, point-of-care decision support through an advanced, web-accessible platform—ePASS®. This sophisticated tool empowers the provider with patient profiles aggregated from administrative claims, medication prescription and adherence history, diagnostic results, provider encounter history, and other supplemental datasets. Inovalon’s EHR interoperability initiative uses targeted patient-specific analytics to deliver point-of-care risk score accuracy that directly impacts health plan quality outcomes and financial performance. These embedded predictive analytics further deliver insight into their patients’ gaps in care, assessment, and provider disease burden documentation to improve clinical and quality outcomes. Supplemental Member Encounters (SMEs) leverage the same platform, ePASS®, to achieve data-driven encounters in multiple venues. To accommodate member needs, provide convenient access to providers, and overcome issues associated with access to care, Inovalon has designed a multi-pronged approach that facilitates encounters in the member’s home, or at a partner retail clinic (e.g., Healthcare Clinic at select Walgreens). The resulting data from these encounters drives diagnosis accuracy, care improvement, regulatory compliance, and coordination with the member’s provider to ensure continuity of care. Member Engagement Inovalon’s fully integrated solution leverages advanced cloud-based analytics and data-driven intervention platforms for deep member insights and targeted member encounters to improve quality of care and increase member engagement. With personalized outreach and communication tactics, Inovalon motivates members to complete a health assessment to close gaps in care and documentation. APPLY predictive analytics Prospective Advantage® works to leverage existing provider relationships, while addressing barriers to care and the health plan’s financial goals. INFORM through dynamic tracking and financial reporting INDICES™ is Inovalon’s business intelligence and financial reporting solution that provides health plans insight into process status and results, including detailed provider and member reporting, information about encounters, and financial impact analysis. Inovalon’s comprehensive suite of reporting and analytical tools provides the transparency necessary for health plans to gain insight into their business performance. Inovalon’s analytical systems identify gaps in care, quality, and risk score accuracy that are embedded directly into EHR partners’ workflow systems. Gap resolution alerts empower the point of care through integrated EHR systems. IMPROVE through integration ePASS® delivers member-level insight to enable significant improvements in risk score accuracy, utilization, and quality improvement. ePASS® offers providers guided decision support where EHR interoperability has not been achieved. Prospective Advantage® improves care and insight, driving greater risk score accuracy, utilization efficiency, and membership satisfaction, when combined with Inovalon’s quality improvement solution, Star Advantage®. This integration delivers unparalleled improvements in quality and financial performance. Seamless integration with HCC, CDPS, ACG, DxCG, and CRG risk factor model systems | Healthcare data subjected to more than 1,100 data integrity checks and data management processes | Clients include hundreds of healthcare organizations impacting more than 121 million members
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