Human systems grow and move in the direction of
what we study most deeply, frequently, authentically.
Magnifying Appreciative Inquiry
Appreciative Inquiry Lens
Appreciative Inquiry asks us to pay special attention
to
“the best of the past and present’ to
‘ignite the collective imagination of
what might be.”
Ap-pre’ci-ate, v.,
1. Valuing …
–
–
–
The act of recognizing the best in people and the world
around us;
Affirming past and present strengths, successes, and
potentials;
To perceive those things that give life (health, vitality,
and excellence) to living systems.
2. To increase in value, e.g. the economy has
appreciated in value.
–
Synonyms: valuing, prizing, esteeming,
and honoring.
In-quire’ (kwir), v.,
1. The act of exploration and discovery.
1. To ask questions; to be open to seeing new
potentials and possibilities.
– Synonyms: discovery, search, study
and systematic exploration.
Fun at Work
Organizations, at their best, are fun places to work. People enjoy
each other and their work. They take their work and their
customers seriously and themselves lightly. The work
environment is charted with positive interaction and good
humor. Sometimes these interactions are hilarious and
endearing. A good laugh can break tension, make refocusing
easy and offer new perspectives. High-quality work can have a
playful feature in which creativity and productivity flow. Levity
and seriousness blend in a beautiful dance.
“I THINK AT A CHILD’S
BIRTH, IF A MOTHER
COULD ASK A FAIRY
GODMOTHER TO
ENDOW IT WITH THE
MOST USEFUL GIFT,
THAT GIFT WOULD BE
CURIOSITY.”
- ELEANOR ROOSEVELT
Paired Interview
1. Talk about a time that was particularly fun at work. What was
the highpoint of this time? What made it fun?
2. Talk about a working relationship that is especially fun. How
did this relationship develop. What do you must appreciate
about this person?
3. Talk about a creative time at work. What part did fun play?
What did you accomplish?
4. If fun was an energizing flame at your workplace, how would
you spark it? How would you fuel it to keep it burning bright?
Discoveries,
Reflections & Insights
“The task of leadership is to create an alignment of
strengths…making a system’s weaknesses irrelevant.”
--Peter F. Drucker
Our AI Journey
DISCOVER
Strengths
Innovations & Insights
Positive Core Assets
DELIVER
Results
Capturing Sustainable Value
Success Exceleration
Learning & Improvement
POSITIVE
CORE
DREAM
Opportunities
Valued Future We Want
Images of Impact
DESIGN
Aspirations
Ideation and Brainstormer
Rapid Prototyping
Program & Project Mgmt.
11
The Paradigm Shift
Deficit Management
Appreciative Inquiry
(deficit based change)
(strengths-based change)
•
•
•
•
•
•
•
Identify problem
Conduct root cause analysis
Brainstorm solutions & analyze
Develop treatment - action plans or
interventions
Problem Metaphor:
Organizations are machines
“problems to be solved”
•
Appreciate “Best of what is”
Imagine “What might be”
Design “What should be”
Create “What will be”
Universe of Strengths:
Living Systems; Infinite Imaginations
“an abundance of strengths?
What is Appreciative Inquiry?
A philosophy and way of looking at
and being in the world
A strength-based framework for
positive change
A methodology for engaging all
stakeholders in co-creation of
breakthrough change - individual,
team, organization and community
Inquiry and Change
are NOT
Separate Moments
Inquiry IS Intervention
An Example of Re-framing our Focus
How can we reduce
baggage loss?
How can we recover lost
baggage at lightening
speed?
How can we create
outstand arrival
experiences?
A Topic Can Be TRANSFORMATIONAL!
What we ask determines
what we will find.
What we find determines
how we talk.
How we talk determines how
we imagine together.
How we imagine determines
what we achieve together.
Leave Them
Laughing Challenge
The David L. Cooperrider
Center for Appreciative
Inquiry is the global Center of
Excellence in Appreciative
Inquiry and strengths-based
organizational management.
It is the only
academic-based center in the
world that focuses directly on
Appreciative Inquiry and its
implications for Positive
Based at Champlain College, The Center offers a
full range of educational programs, research, AI
certification and custom collaborative learning
partnerships for companies, organizations and
Upcoming Educational Offerings
corporate.
August 24th - Graduate
Certificate in Positive
Organizational Development
October 8th - Appreciative
Inquiry Practitioner
Certification Program
The Center has an extensive network of
certified AI practitioners with wideranging corporate and nonprofit histories
and competencies who can design and
facilitate
strengths-basedContact
change
anywhere
Us:
people work and serve.
*
[email protected]
( 802.865.8457