An Assessment of the Micro Credit Situation in Rural Bhutan (and its Relevance to Helvetas-Bhutan) Dominique Bastien April 2009 CONTENTS Acknowledgements ............................................................................................................... 3 Acronyms .............................................................................................................................. 4 Executive Summary .............................................................................................................. 5 Introduction ........................................................................................................................... 6 1. Country background .......................................................................................................... 6 1. Geographical environment ................................................................................................................ 6 2. Administrative organization ............................................................................................................... 6 3. Socio economic background ............................................................................................................. 7 4. Importance of agriculture for the Bhutanese economy ...................................................................... 7 2. Challenges in rural microfinance in developing countries ................................................ 10 3. Microfinance in Bhutan: regulatory environment and formal microfinance institutions ..... 11 1. Financial institutions involved in microfinance................................................................................. 12 2. The Ministry of Agriculture (MoA).................................................................................................... 14 3. Non-governmental organisations involved in rural microfinance ..................................................... 14 4. Informal sources of microfinance .................................................................................................... 17 4. Review of interventions in group savings schemes in Zhemgang and Bumthang ........... 17 5. Proposed strategies and models to improve access of Bhutanese rural families ............ 36 1. Selection of some existing models and proposals for the Bhutanese rural market .............................. 36 2. Helvetas possible involvement in improving the efficiency of existing models. .................................... 42 Conclusion .......................................................................................................................... 44 ANNEXE: Questions and answers about microfinance ...................................................... 45 An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 2 Acknowledgements I would like to express my special gratitude to Dr. Walter Roder, resident coordinator of Helvetas in Bhutan for the confidence he entrusted me with this challenging but interesting work. I want also thank sincerely all the experts and officers I met in Thimphu for their assistance and sharing information, especially Mrs Tashi Pem (Chief Programme Officer at Helvetas Bhutan), Mr Saamdu Chetri (adviser at the Prime Minister Office), Mr Dorji Dradhul (chief research officer, CoRRB, MoA), Aum Chime P. Wangdi (secretary general of the Tarayana Foundation), Mr Sudarshana Perera (UNDP), Mr David Stiedl (coordinator of SNV Bhutan). I am very grateful to all the villagers, operating officers in Helvetas, district agriculture officers as well as the managers of community groups who spared their time by answering my questions and by providing their knowledge during my field-trips in Zhemgang and Bumthang; they are too many to name here, but I would especially cite Chhimi Dorji (director of the Rural Development Training Centre in Zhemgang), Ugyen Rinzin (chairman of the Shambayung Community Forest Management Group, Ugyen Choling, Tang Valley), Tekbahadur Pulami (chairman of the Beekeepers Association of Bumthang), Sonam Dorji (chairman of the Batpalathang milk processing unit) and Fritz Maurer, in Jakar. Finally, I would like to express my sincerest gratitude towards Dr Walter Roder and Mrs Tashi Pem for their valuable suggestions and constructive proofreading. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 3 Acronyms BDFC BEEKAB CFMG CGI CGS CMLF CSO DANIDA DoFS DYT ECR-ADP EPC FAO FYP GGLS GYT Helvetas IFAD JICA MoA NGO NSB NWAB Nu PAR PaR ratio PFMP PRSP RDT REDP RGoB RLP RNR SDC SEDF SNV UNCDF UNDP UNICEF WB WFP Bhutan Development Finance Corporation Beekeeper’s Association of Bhutan Community Forest Management Group Corrugated Galvanised Iron (sheets used for roofing houses) Credit Guarantee Scheme Community-Managed Loan Fund Civil Society Organization Danish International Development Agency Department of Forestry Services Dzongkhag Yargye Tshogdu (District Development Committee) East Central Region – Agriculture Development Project Entrepreneur Promotion Centre (MTI) Food and Agriculture Organization Five-Year Plan Group Guarantee Lending and Saving Scheme Geog Yargye Tshogde (Block Development Committee) Swiss Association for International Cooperation International Fund for Agricultural Development Japanese International Cooperation Agency Ministry of Agriculture Non-Governmental Organization National Statistics Bureau National Women’s Association of Bhutan Ngultrum (the Bhutanese currency) average value : Nu 100 = CHF 2.33 = € 1.50 CHF 1 = Nu 43 ; € 1 = Nu = 65 Poverty Analysis Report Portolio at Risk ratio Participatory Forest Management Project Poverty Reduction Strategy Paper Rural Development Training (Helvetas) Rural Entreprise Development Programme (MoA) Royal Government of Bhutan Rural Livelihood Project Renewable Natural Resources Swiss Agency for Development and Cooperation South Asia Enterprise Development Facility Netherlands Development Organization United Nations Capital Development Fund United Nations Development Programme United Nations Children's Emergency Fund World Bank World Food Programme An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 4 Executive Summary In Bhutanese rural households, credit is considered as one of the most effective interventions (together with access to a motorable road) to improve their incomes. In most of the countries where rural microcredit -that means small scale financial services to farmers who make their living from agriculture activities but have no access to formal financial services- has been provided, it has turned out to be risky. In the Bhutanese rural areas, where the majority of the poor live with most of them being engaged in subsistence farming, it has proved to be even more challenging because of some specific issues such as the scattered population, the rural-tourban migration of youth, small landholdings, drudgery of farm work, unproductive agriculture, crop damages by wild animals and natural calamities, inadequate infrastructure in roads and electricity, etc. There are different models of microfinance used in developing countries, depending on the different microfinance environments but the leading approaches include: • Programmes implemented by governments as a policy to alleviate poverty. • Partnership with a NGO in promoting microfinance within a community. • Direct microlending and savings provided by commercial banks and microfinance institutions. • Group lending where clusters of people organize themselves into groups, save and lend within the group. Asian microfinance stands unrivaled in scale as far as professional profit-oriented microfinance institutions are concerned. However, an increasing number of projects rely more and more on group loans managed by the members themselves, often without the assistance of external staff. Some international microfinance institutions could be interested in the Bhutanese market. However, these institutions would probably take a selective approach focusing first on vulnerable non-poor to the moderate poor in urban and rural areas. Furthermore, it would compete directly with BDFC. Consequently, we feel that in the short term, the most feasible, effective, viable as well as adaptable microfinance model has to be based on the people themselves. The numbers of community-managed groups that are organized for a specific purpose, that lend to their members, and mobilize their savings (if any) have to be increased as well as that of more informal women’ groups. Civil society organizations (CSOs) have a key role to play in terms of financial and social support because managing such groups is not easy for non professional and often illiterate people. The CSO for instance, can: bring some capital in the form of a grant when people have no savings at all or have shown their capability to manage their own funds; act as a guarantee; provide technical and financial training to extension officers and farmers; encourage savings habits; organize non financial training such as literacy and education about health (especially for women). Developing microcredit is an opportunity to reduce rural-to-urban migration through providing activities generating income to the rural households in the medium term; and civil society organizations can bring the expertise needed. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 5 Introduction The Royal Government of Bhutan has adressed a wide range of poverty issues since the implementation of the First Five-Year Plan in 1961. The Tenth Five-Year Plan (2008-2013) identifies poverty as the core development objective and has established a clear and ambitious target of reducing national poverty to below 15%. The “Midway to the Millennium Development Goals 2006-2015” report emphasizes the challenges still to address: “reduce spatial disparities, raise agricultural production and productivity to help small holder farmers break out of the subsistence trap, enhance access to roads and markets, effectively balance livelihood opportunities and conservation priorities, promote off-farm employment to help alleviate underemployment in the rural sector and contain rapidly rising youth unemployment”. Last but not the least, equitable socio-economic development is one of the four pillars of the Gross National Happiness policy promulgated by His Majesty the Fourth Druk Gyalpo. This report intends to give an overview of the existing microfinance players in Bhutan; to review some of the interventions in group saving schemes that have been funded by Helvetas in Zhemgang and Bumthang; to propose a new possible approach -adapted from models that have proved to be successful in some neighbouring countries- in order to improve the access of Bhutanese rural households to credit on one hand and Helvetas involvement in improving the efficiency of the model on the other. 1. Country background 1. Geographical environment Bhutan is a land-locked kingdom bordered by the Indian States of Arunachal Pradesh (in the east), West Bengal and Assam (in the south), Sikkim (in the west) on one hand, and the Tibetan autonomous region of China to the north on the other. The total area of the country is 38,394 km². The terrain is mostly mountainous and the elevation varies from 100 meters above sea level in the south to more than 7,500 meters in the north, of which 55% only is below 3,000 meters. There are three distinct physiographic zones namely the southern foothills (from 200 to 2,000 meters), the inner Himalayas (2,000 to 4,000 meters) and the great Himalayas (above 4,000 meters) that create a corresponding range of climatic conditions and agro-ecological zones: climatic conditions vary from wet sub-tropical (from150m to 600m), to humid sub-tropical (from 600m to 1,200m), and dry subtropical (from 1,200m to 1,800m) in the south hills to warm temperate zone (from 1,800 to 2,600m) to cool temperate zone (from 2,600 to 3,600m) and cold and dry tundra conditions in the north. 2. Administrative organization The country is divided into 20 Dzongkhags (districts) that are under the charge of a Dzongda (district administrator) who is appointed by the government; he is assisted by a Dzongrab (deputy district administrator) and other officials in charge of planning, development and civil administration at the local level. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 6 The Dzongkhags are sub-divided into 205 Geogs (counties or blocks) that are made up of groups of villages called Chiwogs; the Geog is the lowest level of administration and is headed by a Gup. There are local governments in each of the Dzongkhag- Dzongkhag Yargye Tshogdu (DYT, district development committee), the Geog Yargye Tshogde (GYT, block development committee) and the Thromde Yargye Tshogde (TYT, municipal development committee). These local government bodies have decision making powers in local planning and implementation,but no legislative functions. All the members of these three institutions are elected by the villagers. For a long time, people’s participation and mobilisation have been considered as key for improving their standards of living. From the beginning of the 1960’s, the successive FiveYear Plans have put in place and reinforced the administrative and political decentralized organization. The number of district sector staff and planning officers have been progressively increased and their capacities have been enhanced. The 9th Five-Year Plan confirmed the importance of the political, administrative, regulatory, fiscal / financial decentralization and put in place a new planning process that reinforced the importance of the GYT and DYT. 3. Socio economic background The total population of Bhutan is estimated to be 672,425 inhabitants according to the 2005 Population and Housing Census, “more than 60% of which are still small and subsistent farmers constrained with inadequate land holdings and remoteness”. The government has addressed a wide range of poverty issues. The 10th Five-Year Plan (2008-2013) identifies poverty as the core development objective and has established a clear and ambitious target of reducing national poverty to below 15%. The “Midway to the Millennium Development Goals 2006-2015” report 1 emphasizes the improvement in reducing poverty levels and inequality on the 2000-2007 period but also the challenges still to address, such as raising agricultural production and productivity, enhancing access, and promoting employment opportunities specifically for the youth. : Last but not the least, equitable socio-economic development is one of the four pillars of the Gross National Happiness philosophy 2 promulgated by His Majesty the Fourth Druk Gyalpo. 4. Importance of agriculture for the Bhutanese economy Since the launching of the First Five-Year Plan in 1961, dramatic socio-economic improvements have occured, supported principally by hydroelectricity exports to India, the construction of roads and of some energy-intensive industries, as well as electricity and telecommunication infrastructures. Bhutan’s Gross Domestic Product (GDP) has grown at an average rate of 7.5% per annum from 2002 to 2006 3, underpinned by a very high growth in investments (gross 1 Published by the Planning Commission and the UN System in Bhutan, November 2008 2 The four pillars to GNH policy are: equitable and sustainable socio economic development, preservation and promotion of culture, conservation of environment and good governance. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 7 capital formation was in average 45% of GDP per year over the period) that can be explained by the intensive hydropower developments and by the costs of connecting a scattered population living in montainous areas. In 2007, GDP improved by 21.4% at constant prices thanks to a 52.8% growth in the secondary sector (+121% for the electricity sub-sector), while the growth in the primary sector was a poor 2.2% as compared to 3.1% in 2006. However, Bhutan remains an agrarian country. The growth of the Renewable Natural Resources sector (which consists of arable agriculture, horticulture, livestock and forestry) over the last few years has been weak in comparison to the growth of the other sectors of the economy (in average less than 3% growth per year). Nevertheless, agriculture still plays a vital role for rural livelihoods. • In 2000, it accounted for 27.7% of GDP (12.5% from agriculture proper, 8.7% from livestock, 6.5% from forestry and logging) and employed 75% of the population, the majority of them being totally dependant on subsistence agriculture and livestock. • In 2007, it accounted for 17.2% of GDP (7.9% from agriculture proper, 5.4% from livestock, 3.9% from forestry and logging) and still employed 55% / 60% of the population so that the proportion of GDP generated by agriculture has declined faster than the proportion of population depending on agriculture. Agricultural land constitutes less than 8% of the total land area (that means 311,098 ha); it is limited by the steep terrain, the altitude and the obligation to maintain the forest cover. Shifting cultivation is practised by almost half of the households and covers 27% of the total agricultural area. Landholdings are often highly fragmented, with small parcels of land in different locations; more than half of the households own less than 5 acres and practice subsistence farming. Agriculture faces many challenges: the rural-to-urban migration 4 of youth (so that those left for farm work are mostly women and elderly people), small landholdings, drudgery of farm work, marginal production environment, crop damages by wild animals and natural calamities, inadequate infrastructure in roads and electricity to market the products, etc. In the same time, thanks to its wide range of microclimatic conditions, Bhutan enjoys seasonal comparative advantage and produces temperate zone crops while its Indian and Bangladeshi neighbours are mainly tropical agricultural producers. For high-value products such as oranges, apples, potatoes, cardamom, ginger, chillies, etc. till now this advantage has overcome the high transport costs and the poor marketing policies. After more than four decades of planned development, the majority of Bhutanese people are still dependant on agriculture. Despite significant improvement in the standard of living (as shown in indicators related to life expectancy or enrolment rate at the primary level) the elimination of poverty remains a challenge mainly in rural areas. 3 Royal Monetary Authority of Bhutan, annual report 2007/2008, January 2009. Fiscal year: July n/ June n+1 ; figures are at 2000 prices. 4 According to a 2005 study carried out by the Ministry of Agriculture, 47% of rural households have migrants. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 8 The Poverty Analysis Report 2007 5 that used living standard indicators covering both monetary and non-monetary dimensions of well-being (such as health, education, physical infrastructure), covered the 20 Dzongkhags and a sample of 9,798 households that represented a total extrapolated population of about 630,000 people. It identified: • • 23.2% (± 1.5% margin of error) of “poor” people living below the total poverty line 6, that means with a per capita real consumption of Nu 1096.94 / month. 5.9% (± 1.5% margin of error) of “subsistence poor” (extremely poor) people living below the food poverty line of Nu 688.96 / month. Poverty in Bhutan is mainly a rural phenomenon with 30.9% of the rural population falling below the total poverty line compared to 1.7% of the urban population: 98% of the poor persons live in rural areas (and 100% among the extremely poor). Estimates of poverty incidence and subsistence incidence for the population in the poorest Dzongkhags are as follows: Dzongkhag Dagana Lhuntse Mongar Samdrupjonkar Samtse Zhemgang Total Bhutan (20 Dzongkhags) As a percentage of the population Poverty incidence Subsistence incidence 31.1% 9.7% 43.0% 11.2% 44.4% 10.2% 38.0% 12.2% 46.8% 17.6% 52.9% 17.8% 23.2% 5.9% Most of the poor people interviewed for the study said that: • • Health, education as well as suitable sanitation facilities, access to safe water sources, road infrastructure, bridges, electrification, telephone, etc. should be the priorities of the government. Electricity, roads, piped water and rural credit (from BDFC) were the four most effective services for improving their living conditions 7. Improving accessibility, providing productive employment opportunities in rural areas, making work more rewarding for the labourers, improving the performance of the agricultural sector are keys to increase rural income and tackle poverty. Rural microcredit -a strong engine in enhancing the standard of living of the people- is challenging in any environment but due to the scattered rural population, providing micro credit in the Bhutanese rural areas has proved to be quite difficult up to now. 5 PAR, published by the National Statistics Bureau, December 2007 Total poverty line is the minimum acceptable standard (Nu 1096.94 per capita and per month); it adds the food poverty line (cost of goods attaining the pre-determined minimum food energy requirement of 2,124Kcal /capita/ day) and some non-food requirements. 6 7 It should be kept in mind that only 15% of respondents had availed rural credit so that the rating can be skewed by the high scores of the ones who got loans. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 9 2. Challenges in rural microfinance in developing countries8 75% of the 1.2 billion poor people worldwide live in rural areas. The majority of them are small agricultural producers and non-farm entrepreneurs who have no access to formal financial products and services (agriculture is considered more risky than industry or trade) and who have to rely on costly informal sources of funds (moneylenders). Decision making in agriculture is not an exact science, it depends on many variables that change from a year to another and are, for most of them, beyond the technical and managerial capability and control of the farmer. Very often, small farmers are scattered across difficult-to-reach locations (they have to travel long distances sometimes on foot to reach a village) and, even when literate, lack the accounting skill that would allow them to have a good understanding of the business and cash flow cycles of the household as well as an estimate of its reimbursement capacity. In addition to a difficult context, rural customers face many external risks, among which: • • • Climate risks: size and quality of the crops are highly linked to fluctuations in climate and rainfall as well as to access to water sources. Production risks: pests and diseases that attack the products during the growth cycle as well as crop damages by wild animals, natural calamities, or inadequate conditions during harvest, processing, storage, transport, marketing. Market and price risks: many agricultural markets are imperfect, lacking information and communication infrastructure; prices vary with levels of production and demand at the time of sale and are also affected by access to markets. Inelastic demand for many products results in large price swings: after a specific crop got a good price one year, more farmers are prone to plant the same one the following year, driving the price down. Last but not the least, the international market conditions and local public policies can increase these risks (creation or removal of custom duties, change in farming subsidies, entry of new players). In the same time, credit providers in rural areas are confronted with specific challenges: • • • High transaction costs because these areas are often remote while communication and transport infrastructure is not well developed; additional costs sometimes occur for ensuring security of liquidity. Hiring and keeping well-trained employees who are willing to work in rural areas is difficult and expensive. The poorly-educated customers find difficult to provide documents and information to apply for a loan and to understand its conditions (risks and requirements). Consequently the credit institutions have to be quite efficient, physically close to their customers and have loan disbursements and reimbursements schemes tailored to complex and long cycles (from preparing the land to planting, fertilizing and harvesting), to irregular cash flows in terms of amount as well as timing (the farmer can delay the selling of crop until better market conditions occur). 8 For general information concerning microfinance, see Annexe An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 10 Delivering microfinance usually involve microfinance institutions (MFIs) with professional staff but over the years, an increasing minority of microfinance projects rely instead on communitymanaged loan funds assisted by professional actors. 3. Microfinance in Bhutan: regulatory environment and formal microfinance institutions The Civil Society Organizations Act (CSOs Act) that has been established in order to strengthen civil society by developing human qualities and rendering humanitarian services, has been enacted by the National Assembly of Bhutan on June 20, 2007. “Civil Society Organizations (CSOs) refer to associations, societies, foundations, charitable trusts, not-for-profit organizations or other entities that are not part of Government and do not distribute any income or profits to their members, founders, donors” (Article 3). To promote social welfare and improve the conditions and quality of life for the people of Bhutan, two types of CSOs have been distinguished: • • Public Benefit Organizations (PBOs), which are established in order to benefit a section or the society as a whole, and will serve to complement the efforts made by the Government in terms of economical and cultural development, alleviation of poverty, etc. Mutual Benefit Organizations (MBOs), which are established in order to advance the shared interests of their members (such as interests of people working in a particular profession or industry). The Civil Society Organizations Authority has just been formed and is in charge (among others) of approving the application for registration of any national CSO, accrediting any foreign CSO registered as a non-governmental organization in a foreign country that intends to operate in Bhutan, monitoring their activities, etc. Civil society groups have been existing for a long time in Bhutan in the form of community based self-help practices (such as collective labor, arrangements for footpath clearing and common resource management) and formal non-governmental associations that have been formed for purposes such as religion, protection of business community interest, welfare, etc. Several nongovernmental organizations have been created in the last three decades to address specific issues (the National Women’s Association of Bhutan, the Royal Society for Protection of Nature, the Youth Development Fund RENEW, the Royal Society for Protection and Care of Animals RSPCA, and Tarayana Foundation) when no specific rules regulated NGOs; consequently some of them are governed by Royal Charters, and others are registered with the Ministry of Home and Cultural Affairs. Up-to-now, three different kinds of institutions are involved in rural microfinance schemes: financial institutions, ministries, and non-governmental organizations. However, there are no foreign for-profit microfinance institutions (MFIs). An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 11 1. Financial institutions involved in microfinance Only one financial institution among the four existing ones 9 in Bhutan is involved in microfinance, the Bhutan Development Finance Corporation BDFC. BDFC was established in 1988 when the Royal Government of Bhutan stopped its previous strategy based on subventions to the farmers. It was initially funded with soft loans 10 from the Asian Development Bank, Kuwait Fund for Arab Economic Development (KFAED), United Nations Development Programme (UNDP), and Netherlands Development Organization (SNV). BDFC has been mandated by the Royal Government of Bhutan to “primarily promote the industrial, agricultural and commercial development of the Bhutanese economy by providing financial and technical advices to enterprises”. Despite having a branch in each Dzongkhag, at the end of the 1990’s BDFC’s disbursements were strongly focused in the north-west districts where a large number of small & cottage industries, tourism operators and central government agencies are located. The bank faced serious problems in financing small & cottage industries and agriculture as it had insufficient expertise in microfinance and had long and difficult administrative procedures while the groups needed information and accounting training. At the beginning of the 2000’s, results were quite disappointing with a portfolio at risk ratio 11 of 29%. The main reason for these poor results was that the loans were perceived as grants (kidu) and consequently not reimbursed. Helped by the successive capacity building programmes of SNV and UNDP, BDFC developed new operating processes (organization, credit expansion, recovery procedures) that improved the figures. At the same time it launched a home lending product at commercial interest rates. The bank offers three loan products: the Group Guarantee Lending & Savings scheme GGLS, the Small Individual Loan SIL and the Commercial Agriculture Loan CAL; of the three, GGLS is the best adapted to rural needs. Main characteristics of the GGLS: • • • • • • From Nu 500 up to Nu 50,000. Interest rate 10% flat. Maturity of the loan: up to one year on the basis of cashflow forecasts. Groups of people who know each other, live in the same village and have the same socio economic background. No collateral required, the group members acting as co guarantees. Compulsory savings (Nu 50 per month and per member) can be used as partial collateral coverage for loans or offset arrears payments and default cases. Savings are mobilized 2 or 3 months before delivering the loan in order to judge the savings capacity and financial discipline of the potential borrower; women are better savers than men. Savings are managed by the group treasurer and the BFDC credit officer. 9 The Bank of Bhutan (which introduced small loans to microenterprises at the end of the 1980’s but since has suspended this activity) and the Bhutan National Bank are registered as banks; the Royal Insurance Corporation of Bhutan, and Bhutan Development Finance Corporation are registered as financial institutions. 10 A soft loan is a concessional loan. 11 Portfolio at risk is defined as the value of all loans outstanding that have one or more installments of principal past-due more than a certain number of days (usually 30 days). It includes the entire unpaid principal balance, past-due and future installments but not accrued interest. PAR ratio formula is portfolio at risk (x days)/gross loan portfolio. A well-managed microfinance institution has a PAR ratio well below 5%. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 12 • • Compulsory attendance of each member of the group to the monthly meetings with the credit officer (penalty if not). If the group fails to reimburse the loan (poor crop for instance), BDFC can defer repayment or reschedule maturity but never refinance a loan. In order to implement the national decentralization policy and to reduce the high cost of delivering loans, BDFC -which has 3 regional offices and 22 branch offices- is expected to open one office (= one employee) in each Geog that will take decentralized decisions in terms of disbursement of loans. Accessibility and loan delivery will thus be significantly improved. Up to now, according to the amount of the loan, the approval has to be given by the chairperson of the center, of the regional office or even of the national office. The bank has recently developed mobile banking that brings many services to the field such as loan documentation, loan approval and disbursement, loan and savings collection, savings withdrawals, project supervision and monitoring. The BDCF field staff visits rural communities at pre-determined place, date and time of meeting on a regular monthly basis. But mobile banking is limited to Nu 5,000 so that above this amount the borrower has to travel to the branch office in the district headquarters. The expected creation of an “every service under one roof” public center in each Dzongkhag that will allow people in remote areas to resolve all their problems at one place would definitely be a great help for them and for the bank. Findings and analyses The concept of “welfare state” is still well established in the mindset of many Bhutanese people and the fact that some grants are still given by international organizations may reinforce this idea. Through the successive Five-Year Plans, the government has given BDFC a huge role to play in poverty reduction. Yet BDFC has had limited success in meeting the financial needs of the majority of poor rural people. It is assumed that this is because of its long and unfriendly procedures and its selective approach that seem to favour richer farmers, and because technical assistance given by SNV and UNDP 12 trained more head office managers than field staff so that loan distribution and recovery in rural areas are still not led in a professional and objective way. BDFC has not yet fully exploited its potential (on the 2005-2007 period, the non performing loans were 12 / 13% of total loan portfolio for the sector, but 16 / 20% in BDCF) to meet the government’s requirements to target the poor rural population, focusing on medium and large enterprises (today, 19% of its loan portfolio only is devoted to agriculture households). However, it must be admitted that the government,which is the main shareholder (it owns 87% of BDFC equity), could emphasize the need to better focus on poor rural persons, groups and communities.. BDFC’s new plan to expand in rural areas is quite relevant but it could still be questioned if the microfinance needs in Bhutan could be met through this institution which has been given two antinomic goals: on one hand, it has to develop as a profitable financial institution, and on the other, it has to be a social financial institution devoted to the poor. Considering the organization and the source of its management since the beginning, BDFC works well as a 12 The last microfinance programme financed by UNDP (2007-2009) includes a reformulated training programme of 100 branch managers and outreach staff of BDFC that aims “to help develop better managerial and client-oriented skills and services”. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 13 commercial profitable institution but lacks the culture, the organization and the expertise to function as a financial institution oriented towards the needs of poor rural people. A split of BDFC into two entities would clarify the roles: • a commercial profit-oriented bank, organized and managed just like the other Bhutanese banks on one hand, • a social-oriented institution focused on poor rural people and managed as such on the other hand. Success will be a long term process based on strong expertise and training of the staff as well as of the customers. Another scheme, not following the BDFC’s assigment word for word, could be to deliberately leave schemes for poor rural people living in remote areas to NGOs and to focus on urban, semi-urban and “well-off” and easily reachable rural people. In its current structure, BDFC could have a tough time soon considering the opening of the Bhutanese financial sector to private investors. As a third player with a 12% market share, BDFC could be weakened by the probably more dynamic and professional private groups that are expected to enter the market soon. 2. The Ministry of Agriculture (MoA) Along with development agencies, MoA has initiated the training of farmers’groups to produce and market agricultural, livestock and forestry products. At the end of 2008, there were more than 200 groups engaged in the production of potatoes, vegetables, chillies, medicinal plants, mushrooms, poultry, as well as in milk collection and processing, beekeeping, piggeries and fisheries, community forests, irrigation or farm machinery. Some of the existing groups have been engaged in microcredit schemes using the savings accumulated by the group but considering that “the legitimate expectations and aspirations of the poorest farmers and their families are not being fulfilled and that these disadvantaged groups are able to benefit more fully from the process of social and economic development,” 13 MoA is anxious to expand rural microcredit with money lent by national financial institutions or donors. Findings and analyses Even assuming that funds from donors can be easily mobilized and that the programme will have only to breakeven, capacity building (for ministry officers as well as the clients) is still a challenge and a huge investment. 3. Non-governmental organisations involved in rural microfinance • 13 The National Women’s Association of Bhutan (NWAB) The National Women’s Association of Bhutan was one of the first NGOs established in Bhutan (April 1981) in order to promote the socio economic status of rural Bhutanese women. In 1983, it received funds from UNICEF for implementing its smokeless stove project (in order to reduce indoor air pollution, “Bhutan 2020: a vision for peace, prosperity and happiness” report ; Planning Commission, Part 1, 1999. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 14 to reduce health hazards and pressure on the forest) that became a national project in 1990. NWAB received significant support from United Nations Capital Development Fund (UNCDF), SNV and the International Fund for Agricultural Development (IFAD) during the 1999-2002 period to lend group loan schemes and to develop training (including group dynamism, bookkeeping, sanitation, HIV/AIDS. etc.). However, 50% of the loans went bad because people considered them as “kidu”. NWAB’s plan advocates for the promotion of economic opportunities for disadvantaged women, among which: o o o Community development projects in eastern Bhutan (rural credit and savings schemes to develop income generating activities such as cane basket weaving, kitchen garden). Self help groups for mushroom, ginger, gurgum, herbal medecine cultivation in central and south east districts. Promotion of weaving and vegetable dying process (national handloom development project in Khaling) and training of young rural people (weaving training center in Pemagatshel) to provide income generation. Findings and analyses For a long time, NWAB has been able to mobilize large funds from external agencies like UNDP, Danish International Development Agency (DANIDA), UNICEF, Australian High Commission, Food and Agriculture Organization (FAO), South Asia Enterprise Development Facility (SEDF). It seems that NWAB has been under pressure for some time that prompted it to down size its activities and to reconsider its strategy: “With the Civil Society Organizations Act being enacted and the Authority being established, NWAB is going to be confronted with several new NGOs and associations that will share similar objectives. NWAB, therefore, needs to refocus and sharpen its direction, revisit its program and activities, reengineer its processes and restructure the management systems and organization operations and systems; it intends to strike alliances with others.” 14 • The Tarayana Foundation The Tarayana Foundation is a non-profit organization established in 2003 by Her Majesty the Queen Ashi Dorji Wangmo Wangchuck. Since then, the Foundation has been engaged in five programmes targeting vulnerable people in the country: supporting vulnerable individuals, sponsoring disadvantaged students, supporting needy patients to receive medical care, promoting artisan skills and improving socio-economic security of rural communities. From May 2009, two programmes will be transfered to the Welfare Office of His Majesty the King: the sponsorhip of disadvantaged students and the 14 Cf. NWAB web site: www.nwabbhutan.org.bt An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 15 support of destitute individuals. Consequently, Tarayana Foundation will focus on rural development and community building programmes 15: Promotion of artisan skills and crafts in order to generate income in poor communities through training and organizing self-help groups as well as facilitating the sale of crafts from these communities in Tarayana craft centers. Comprehensive community development through programmes promoting economically viable activities. o o The Foundation and Helvetas are in the second phase of a project (20052007/July 2008 - June 2011) supported by a CHF 300,000 (phase 1) and CHF 330,000 (phase 2) financial contribution of Helvetas. o o From 2005 to 2007: the goal of phase 1 was “to contribute to help the vulnerable and the disadvantaged help themselves”. It focused on identifying and training self-help groups to enhance rural livelihoods of poor and remoted communities through the promotion of economically viable traditional activities, such as nettle processing in Trongsa. From July 2008 to June 2011: the phase 2 targets two communities in Zhemgang (Digala and Langdurbi) and possibly one in Sarpang with the overall goals to increase the income of targeted households by at least 60% and to form at least six associations or groups in order to help the communities in local decision making. The project collaborates closely with the Rural Livelihood and the Participatory Forest Management projects for income generation supported by Helvetas. Although not directly linked to income generation, the reconstruction of houses in 5 villages of Middle Kheng proved to be a turning point for the villages as it strengthened community cohesion as shown a few years earlier in a similar programme for Lhop communities 16 where some dwellings were “nothing more than thatched huts put-up on bamboo stilt.” Furthermore the construction of the houses in the villages provided skills learning opportunities for the local population: 20 villagers both men and women have been trained in masonry and carpentry. Findings and analyses The Tarayana Clubs are a key element of Tarayana expansion throughout the country. Their 4,000 members (students and teachers) are in charge of identifying target groups for community based activities, that are then discussed with the Gups of the respective Geogs. When villages have been selected, through consultative local meetings, Tarayana field staff, who are based within the targeted rural community, help them to identify and prioritize 15 but operating costs will skyrocket accordingly. 16 the project constructed three demonstration houses one each in the villages of Lotokuchu Jigme, Lotokuchu Singye and Lotokuchu Wangchuck; it was supported by Save the Children Fund USA in the mid-2000’s. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 16 their needs according to the likely economically-viable projects, train them and supervise the implementation of the projects. During its first phase (2005-2007), Helvetas support contributed towards supporting capacity development of 15 groups in 7 communities; Tayarana field staff provided them with training in handling raw materials, in producing traditional paper, cane and bamboo products, nettle processing weaving, pottery, soaps and candles, etc. as well as in quality standardization and even marketing strategies. Should the Foundation extend its areas of intervention (targeted communities as well as range of activities provided) in a sustainable way: o o It would appear significantly understaffed with only 7 people based within the target rural communities, while these in-field staffs are key in the success of Tarayana projects. It would have to improve fund raising in a fair and consistent way but without soaring associated costs. 4. Informal sources of microfinance It is estimated that microlenders cover 30% of the financial needs of the rural communities. The success of microlending -through individuals as well as monastic institutions- relies on very simple reasons: quick and easy access (in order to cover mainly emergency problems), simple and “friendly” procedures, adapted periods of lending (1 to 3 months in average but can be longer), small need of mortgage or collateral, informal, flexible and adaptable but subject to exorbitant interest rates (the shorter the period and the smaller the amount, the higher is the interest rate) with an average of 50% per year. If the borrower cannot pay, the case can be put up to the Gup or even to the Court as the agreement signed between the moneylender and the borrower is considered as legal. In very scattered villages, there are very poor people still not monetized and left out of reach by BDFC or non governmental organizations so that this informal source of microfinance has unquestionably a social role to play. 4. Review of interventions in group savings schemes in Zhemgang and Bumthang (IN THE FIELD VISITS, FEBRUARY 2009). This part of the report is based on two trips made to Zhemgang and Bumthang in February 2009. The visits and interviews relied on a very focused questionnaire to understand the dynamics and the management of many of the groups. The majority of the initiatives to generate income in Zhemgang villages have been active for only a few years. Some have been provided with technical and financial supports from local NGOs and other development partners and others have been supported by relevant Ministries and their sector staff in the Dzongkhag. For Helvetas, the main projects that support such An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 17 initiatives in Zhemgang are the Rural Livelihood and Participatory Forest Management Projects (training components supported through the RDT centre also in Zhemgang) . • The Rural Livelihood Project (RLP) supports rural development in four districts (Zhemgang, Trongsa, Sarpang and Bumthang) in partnership with the Ministry of Agriculture. Helvetas contribution amounts to CHF 2,150 million for the July 2008December 2011 period. Through rural economic schemes, the project aims to develop sustainable rural income generation and to improve the capabilities of the farmers’ groups and associations. The majority of the activities recounted below are part of the Rural Livelihood Project or of Tarayana Foundation projects. • The Participatory Forest Management Project (PFMP) started in 2002 in 7 Dzongkhags in partnership with the Department of Forest of the Ministry of Agriculture. In its second nation-wide phase (June 2007- June 2012), the Swiss contribution amounts to CHF 3,230 million. The overall goal of the project is “to contribute to the improvement of rural livelihoods and their natural environment by empowering local communities and strengthening their capacity (and that of the staff of the Dzongkhags and of the Department of Forestry Services) to manage forest resources on a sustainable basis”. 300 community forests are to be established on the period compared to more than 100 today. The main findings are : 17 • Working in a group is part of the Bhutanese culture. “Much of daily life is governed by certain inherent norms and values such as inter-dependence within the community” 17 so that there are many traditional activities that are done together on a voluntary and free basis, such as farming and harvesting, support in time of sickness or death, management of common resources. In Digala, the reconstruction of the houses of the village has reinforced the community cohesion but we think that only a successful implementation of the chosen activities will confirm the strong commitment of the villagers, especially the women, on the long term. At the same time, having been told and having read at length that there were structural household labor shortages in rural areas, the number of people ready to develop new activities, some of them requiring training, was surprising. • Groups membership seems very stable with very few people entering a group already formed and very few dropping out. The most successful groups (corn flakes production, poultry production, beekeeping) would like to have more members but “nobody can bring enough money to take part to the accumulated savings” while the members who would like to drop out are not keen to lose their initial investment (according to the by-laws). • Competition and overcapacity are not a concern for the groups. Bhutanese people are inclined to develop same products or same businesses when successful (for instance, after some farmers have registered a good price, they Understanding Civil Society in Bhutan, Lham Dorji & Tashi Choden, The Centre for Bhutan Studies, 2005. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 18 plant more the following year and the neighbouring farmers plant the same one too). Of course, there is no question today about chillies or medicinal plants productions considering the very strong local demand, but the question could arise with the eggs production: the number of henhouses has strongly increased for a few years but as soon as sanitary conditions improve (no bird flu), imports from India will recover and the price of eggs will drop significantly. An agricultural database has just been launched 18, organized under national, Dzongkhags and Geogs levels for agriculture, livestock and forestry sectors. When comprehensive and up-to-date, this document will be very helpful to organizations and extension officers who advise farmers to develop new activities. • Marketing the products is not a concern because the demand is quite high for many products (medicinal products, chillies, fish, pork, cornflakes, local cheese, honey,etc.). However, some farmers or entrepreneurs have to be prepared for a more difficult economic environment (eggs producers could be rapidly facing a drop in selling prices due to an over supply while Swiss cheese producers could be affected by the tourism crisis considering that foreigners are the main consumers of this kind of cheese). Moreover, it was mentioned that marketing cash crops such as oranges is becoming a concern for Indian and Bangladeshi importers because some exporters try to cheat them and do not bother whether their products reach their destination safely. • Many groups know the name of BDFC but they are unaware of its credit schemes and systematically consider the BDFC interest rate (10% for a GGLS) much too high (what is not true in real terms considering the structurally high inflation rate in Bhutan). All the groups agree on a “reasonable” interest rate as being 5% (a level that is unbearable for making profit or even reaching breakeven in the areas we visited) and on the need of products adapted to their capabilities as far as time and level repayments are concerned. If they do not take a loan at BDFC, groups tend to open savings accounts in BDFC, probably because its rural network is more developed than its competitors’ one, as interest rate for savings account is the same for all. • The annual profits generated are rarely distributed to the members but: o Systematically reinvested in the existing activity. o Partly reinvested in the existing activity and partly saved in order to develop another activity in the medium term. o A part of the savings (when significant) is lent to villagers, group’s members or not if no important investment is scheduled. o Profits are parted within the group members when the activity cannot be expanded (limited crop) and when the members have no more time available to develop another one. In a nutshell, improving livelihood has still to be seen in most of these communities. 18 www.rnrstat.bt ; this statistical framework has been supported by FAO Netherlands. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 19 • The majority of the groups’ members are illiterate so that they rely on their leader to take major decisions and to run the business as well as the group. It has to be kept in mind that the answers of the members were probably not totally reflecting what really happens (in terms of cohesion of the group or decision taking for instance). Furthermore the figures (existing ones as well as forecasts) that have been given should not be applied strictly. (the Chairman of the Beekeepers Association was the only respondent to show us an income statement). Since all these groups are self-managed (except the Beekeepers Association), it is crucial for them to improve their capacity (for instance, use of new technologies, improvement of storage and processing facilities, development of market outlets and linkages with markets). The task is all the more difficult because few people in these groups have a long term perspective and plans for the development of their group businesses. . An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 20 DAKPAI Zhemgang Medicinal and aromatic plants production Supporter / Type of support Structure Save the Children (beginning of the 2000’s in certain vocational skills), NWAB since 2007. Now, technical assistance only and marketing linkages. Group of 15 women (the village has 15 households), no formal rules. Training A study tour in Paro and Haa organized by NWAB : capacity development and packaging + 1 week training. Marketing Medicinal plants are packed and sold via traders to shops in Thimphu and in the traditional hospital in Thimphu. Financing NWAB funded only the initial investments. The income of year n-1 (= savings) is deposited on a joint-account (interest rate 4%). The group plans to give loans for any people even not in the group, if reliable (interest rate 5%) MT : buy a truck to market directly the products of the village and of the nearby villages to Thimphu, LT : when savings reach Nu 1.4 million, will launch a poultry project (about Nu 20,000) on a 50/50 cost sharing basis Well-united group and strong leader with significant long term self-financed projects ; high capability to adapt. MT / LT expectations Findings and analysis An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 21 DIGALA Zhemgang Houses improvement Supporter / Type of support Helvetas / Tarayana Foundation. Structure The whole village is involved in the skills development programme (self help group). Training A master carpenter helped by an assistant carpenter, manages, trains and supervises the housing improvement operations. Marketing -- Financing Nu 52,000 for buying CGI sheets and skilled labour (carpenter) while the people in the village work together to build/rebuild the house. -- MT / LT expectations Findings and analysis The project has improved the living standard of the people and promoted the sense of unity among the community, helping to create farmers’ groups and associations with very committed people. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 22 DIGALA Zhemgang Chilli production Supporter / Type of support Tarayana Foundation, 2009. Technical assistance if needed. Structure Group of 23 disadvantaged women; no formal rules. Training Technical assistance in order to grow organic products. Marketing Sale of dried chillies in Thimphu; the production of two nearby villages will be transported by horse to the nearest road/village (a 1.5 day walk from Digala) and then by truck to Thimphu. No need. The group uses seeds that the households own. Financing MT / LT expectations The first crop is expected within the next few months; the expected st gross income in the 1 year is Nu 150,000; no medium plan today. Findings and analysis The reconstruction of the houses in the villages has improved the community cohesion and increased the women empowerment. Very committed women to succeed in this first group’s production. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 23 DIGALA Zhemgang Cotton plantation and weaving Supporter / Type of support Tarayana Foundation, 2009. Financing still needed. Structure Group of 37 women; no formal rules. Training Technical assistance for cotton plantation, weaving (cotton weaving practices have been lost), design (to suit market trends) and quality. Marketing Sale of cotton-weaven ghos and kiras for students in the schools of Zhemgang Dzongkhag as well as cotton for student bedding and pillows. A loan is needed to buy cotton seeds from outside Bhutan, to buy farming tools, irrigation pipes and cans as well as labour saving devices (spinning, cotton cleaning). Extend the sale of ghos and kiras outside the district and develop skills to weave designed materials. Financing MT / LT expectations Findings and analysis Another project resulting from the houses reconstruction that contributed further to community joint work. The project to revive cotton plantation and weaving industry is strongly supported by the Dzongda (Kunzang N. Tshering) in order to generate income in one of the poorest villages of his district. Very committed group of women. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 24 DIGALA Zhemgang Wool weaving Supporter / Type of support Structure Training Marketing Tarayana Foundation, 2009. Group loan + technical assistance to revive the industry (weaving practices have been lost). Group of 22 disadvantaged women + a committee to supervise the weaving (5 volunteers). One or two coordinators (women of the village): adapt the traditional thick material and weaving styles (designs) to produce kiras. Sale of these expensive wool kiras in Thimphu and other towns of Bhutan. Financing Amount of the group loan needed: Nu 10,000 for buying wool and a spinning wheel from India. Interest rate 5%. MT / LT expectations Loan principal and interest will be reimbursed one year after the beginning of the activity. Findings and analysis Another project resulting from the reconstruction of the houses in the village: community joint work increased. The project to revive wool weaving is strongly supported by the Dzongda (Kunzang N. Tshering) in order to generate income in one of the poorest villages of his district. Very committed group of women. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 25 ZURPHEY Zhemgang Wood turning Supporter / Type of support Tarayana Foundation, February 2009. Group loan expected to buy new machines and adequate wood from the community forest group. Structure Group of 13 young people from Zurphey. Training Two or three young men from Zurphey have been formed by a wood turner in the east of Bhutan. They intend to train local girls and boys to increase the business as soon as possible. The team has got an order from a shop in Gelephu to produce 1,000 chillies mortars and pestles for making “azay” and has asked for the marketing officer of the Tarayana Foundation to support them to market the products (there is already demand from Zhemgang and Sarpang cities). A Nu 150,000 loan. Marketing Financing MT / LT expectations Findings and analysis The group expects to quickly broaden the range of its products (wooden masks, tokey, dapa, cups, plates, bowls, etc.). Helped by a master carpenter and two assistant carpenters they have just built a workshed/shop near the road and near the path for trekkers for direct sales. The 1st group we met that has been formed by young people (who were trained at the Zorig Chusum Institute in Tashiyangtse) as a means for self employment. Very good project based on the sale of quality items for daily use, that had never been made locally up to now in the area. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 26 CHUZAGANG Sarpang Production of corn flakes Supporter / Type of support Helvetas, 2004. Structure Group of 11 people (5 women, 6 men) who grow rice and maize. The group was formed by an external officer; three-member committe and monthly meetings of the group. No. Training Marketing Financing MT / LT expectations Findings and analysis The group processes 30% of its harvest (twice a year) and sells corn flakes to traders but expects to get a loan (from Nu 200,000 to 300,000) to open a store to sell it directly. Every month each member puts Nu 100 on the bank group savings account (total amount: Nu 65,000) but has to pay Nu 300 to the land owner; would like to have new members (pb of financing the part of savings) and later become a cooperative. Processing of maize brings a total of Nu 40,000, that is 30% of the households income during the 4 production months. A well-managed group; however its future expansion seems to be curbed as business is limited by production (maize crops) and as the entry of new members in the group, while welcome, is costly. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 27 CHUZAGANG Sarpang Fish pond and piggery Supporter / Type of support BDFC in 2003 through a group loan.; the Livestock Extension Office gave the idea to develop these two activities. Helvetas supported through the ECR-ADP project. Structure Group of 10 farmers (4 women, 6 men) who grow also rice and maize on their own lands. In the area, 4 groups exist: 1 for piggery alone and 3 for piggery and fish pond. No. Training Marketing Financing MT / LT expectations Findings and analysis Fish pond operates only 6 months / year (rain water only) with small fish bought in an office in Gelephu. The group sells fish on the local market and also to Sarpang and Gelephu and sells pork in Gelephu only. A shop/office will open soon to store the production of all the groups of farmers of Chuzagang (eggs, fish and pork) and to sell it to local customers + one trader to sell in other places = a less costly solution. Group loan Nu 300,000; no idea of interest rate (10%?) or repayment schedule. Gross income of Nu 34,000 for fish (when operating) and Nu 24,000 for pork, net income quite low at respectively Nu 3,000 and Nu 1,300 (a piglet cost Nu 1,000). Two very difficult, risky, labour-intensive and not very profitable businesses but demand is strong in the area for fish (fresh, dried or smoked) as well as for pork. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 28 CHUZAGANG Sarpang Chicken farm Supporter / Type of support Structure Helvetas (a Rural Livelihood Project RLP). Supply of inputs and building materials; regular and consistant monitoring by proactive extension agents (prevention of bird flu). Group of 16 members coming from the merger of 2 groups in 2004. Would like to become a cooperative. Training One of the group members attended a 15-day training in RDTC in Zhemgang. Marketing The group sells eggs in Chuzagang (600 to 700 households) Gelephu and Thimphu. A shop/office will open soon to store the production of all the groups of farmers of Chuzagang (eggs, fish and pork) and to sell it to local customers + one trader to sell in other places = a less costly solution. Financing MT / LT expectations Findings and analysis Very high income (more than Nu 150,000); because of the ban of Indian hens and eggs, local prices have rocketed to Nu 12-15 per piece from Nu 3 previously ( from Nu 6, activity is profitable). The farmers do not imagine a reversal trend (that will inevitably happen) conjugated with an increased competition (many henhouses have been built) that will need a more proactive marketing (new outlets to find). An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 29 SATARA Sarpang Dzonghkag Private industrial chicken farm and feed plant Supporter / Type of support Loan from Helvetas and private funds. Structure Private enterprise. Training The enterprise is also providing training for people who want to create their own chicken farm. Marketing Financing The unit sells eggs mainly in Thimphu. The feed plant sells “organic” feed for chicken and livestock based on maize bought from the local farmers and other ingredients from India. The price of cattle feed is higher that the one sold in Jakar (Nu 530 per 50 kilogram bag compared to Nu 415). n.a. MT / LT expectations n.a. Findings and analysis Very high income coming from the eggs production (because of the ban of Indian hens and eggs, local prices have rocketed to Nu 12-15 per piece / Nu 3 previously). Prices paid to farmers to supply the feed plan are correct but it has to be proven that the chicken and livestock products that are manufactured here are really organic. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 30 SHAMBAYUNG Bumthang Community forest (2 areas : Braja and Yumgang Samyung), Ugyen Choling Supporter / Type of support Structure Training Department of Forest, Bumthang Dzongkhag Forestry Sector, Thrumshing National Park, RNR center in Jakar, Participatory Forest Management project Community Forest Management Group CFMG created in 2003 in order to protect the drinking water source of the village first; the CF (46ha) is too small for the 23 households of the village. Training to the CFMG : prepare the management plan, manage the forest. Marketing Up to now, the CFMG has not got the authorization to sell timber outside the community that would generate income for the Community Fund (CF). Financing The CF includes the membership fees (Nu 50 per member), and the permit fees paid by the households for their yearly harvest (from Nu 5 to Nu 100 according to the tree types), fines, donations...total Nu 70,000 in a saving bank that can be lent to villagers (up to Nu 10,000 for one year, interest rate 10% or interest free if exceptional events such as death. The CFMG expects an extension of the community forest (legally from 2013), and a close authorization to sell timber outside the community. Strong involvment of the U/Ch villagers in the CFMG creation when they realised that the forest will become degraded by people from nearby villages harvesting timber from their area and that their drinking water source could be disturbed. Very good management but limited income because the community forest is very small, the sale of timber outside the community is still not allowed and permit fees are very low (very poor households, no savings). MT / LT expectations Findings and analysis An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 31 JAKAR Bumthang Beekeeping Supporter / Type of support Structure Training Marketing Financing MT / LT expectations Findings and analysis Helvetas. The Beekeepers Association of Bhutan BEEKAB was created in 1998 with equipment, grant and training from Helvetas (strong involvment of Fritz Maurer). 40 members of which 3 are executive members quite involved in the business. The association buys the honey from the beekeepers in bulk, controls its quality, buys pots and labels, markets the pots. Association’s members give training in cultivating the hives and harvesting training. The BEEKAB produces 3 types of honey (same price for each); it receives Nu 3 for each pot it markets (Nu 95/98) all over Bhutan. Strong demand for honey from Bumthang (quality, purity and “harvested under hygienic conditions” product). Entry fee Nu 800 + annual fee Nu 500 / member + fee per sold pot +. Dutch grant = savings Nu 1,100,100 to give loans to the farmers (up to 40% of the last year harvest of the member) to promote honey only. High income for the beekeepers but not enough for the association to finance the needed investments. Positive trend: demand growing, not met by supply. Beekeeping is increasingly recognized as an important industry in Bhutan; BEEKAB could be given more responsabilities to promote beekeeping, to train people. Very capable and open chairman; strong potential: beekeeping can significantly improve income of landless farmers as it requires very little investment and land. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 32 TAMSHING Bumthang Milk collecting and processing unit Supporter / Type of support Structure Chokhor Gonor Gongphel Chithuen Tshogpa CGGCT started the small scale Milk Collecting and Processing Unit MCPU in September 2004. Government assistance for husbandry, processing equipment + staff (one experienced dairy technician who maintains milk records, performs quality checks, processes milk into products, does marketing, keeps accounting). 37 farmers. The MCPU collects the milk from them (and also from non members in Summer). Training The (remunerated) staff is trained to handle milk and produce cheese in hygienic conditions. Marketing The MCPU uses the surplus milk produced by the farmers (on average 290 litres per day paid at a price fixed for the next 3 years) to process it into cheese and butter and to market these two products. This activity is part of the CGGCT (farmers towards participatory move in the Livestock development); after paying the farmers (milk) the technician, the taxi collecting milk, the two operators, etc. it cannot be profitable. The unit will not develop easily because it lacks technicians (rural youth do not want to be farmers), equipment, machinery. Will act soon as a wholesaler of chugo (a project of the livestock officer of Jakar Dzong). Demand for local cheese and butter is strong but each unit will never be able to pay correctly qualified staff, to improve the equipment (sanitation concerns). The objective of each of the 4 MCPUs in Jakar district is probably “social” rather than profitoriented. Financing MT / LT expectations Findings and analysis An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 33 TAMSHING Bumthang Sale of livestock and cattle feed Supporter / Type of support Structure Training Marketing Financing MT / LT expectations Findings and analysis Chokhor Gonor Gongphel Chithuen Tshogpa CGCCT was born from the Contract Bull Breeding Program with the initiation from the Brown Swiss Cattle Breeding and support from Jakar and Dzongkhag Livestock Sector. Group loan, training and processes. Group of 44 farmers from 12 different villages. Group loan schemes (1-2 years, interest rate 1% per month) including savings. Training to farmers to produce, rear and sell good quality Brown Swiss bulls + equipment. Sale of breeding bulls (Nu 9,000 for the owner of the bull + Nu 3,000 in the group account) and of cattle feed to make the concentrate feed available for the members and other farmers and to improve the nutritional value thereby increasing the milk production. Income generated from the sale of bulls, of cattle feed and entry fees is accumulated in the common account (including share capital, total is above Nu 210,000). Lease the center to the farmers within 2 years; let them take an active role in the development of livestock industry in the country; create employment for the youth. The Tshogpa’s objective is to shift the production of very good breed bulls from the “farm” to contract farmers so that they get good income. Up to now, this activity is more or less socially and semi-commercially driven. Are the farmers trained enough? An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 34 BATPALATHANG Bumthang Private milk collecting and processing unit Supporter / Type of support Structure Training Marketing Financing MT / LT expectations Findings and analysis A BDFC SIL loan in 1994 (Nu 6,000; 14%; 6 years term) totally reimbursed today + a 6% loan from a Swiss foundation to help the farmers to buy cows, develop pasture, buy concentrate feed... (repayment is deducted from milk price every month) + loan without interest from private foundation to improve the equipment. A private enterprise, has one full-time employee. Is a member of the Bumthang Dairy Development Association BDDA (25 members) from which he buys milk. Training, technical assistance, advices from Fritz Maurer (still now). Produce butter and three kinds of high-quality cheese (Swiss, Dutch and local) , the Swiss and Dutch ones being sold to tourists in Jakar (60%) and to people in Thimphu (40%). Price of milk is fixed for 3 years; farmers get a bonus or a malus according to the % fat (daily check) and are paid every month. The BDDA has savings up to Nu 800,000 in the bank for loans to the members except him (as a private individual enterprise). Has overdraft facilities if needed (13% interest rate). There is a need for scaling milk processing activities put in place in the eighties, mainly as far as sanitation and volume are concerned. A real private entrepreneur, who complains of the milk collecting and processing groups that “are financially and technically supported by the government”. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 35 5. Proposed strategies and models to improve access of Bhutanese rural families TO MICROCREDIT. 1. Selection of some existing models and proposals for the Bhutanese rural market After visiting some of the remote rural areas of Bhutan and some others that are more developed, a few microfinance models are analysed in order to identify the most appropriate for Bhutan: the microfinance institutions (MFIs) that are considered as the benchmark as far as microcredit is concerned; the community groups that are well developed in remote areas; cooperatives and value chains that are other approaches for rural financing of more advanced communities. • Microfinance institutions Microfinance institutions are free of any subsidy, are run by a professional staff, deliver standardized loans for groups as well as individuals with interest at market rates (or above) and require collaterals or guarantees. The model is well adapted to urban and populated rural places. In areas where villages are too remote and too small to establish an office, the microfinance institutions have adopted specific schemes in order to train people and then to deliver loans. Using mobile banking network, partnering with shopkeeper, agricultural input suppliers or even moneylender have proved to be inexpensive and reliable win-win solutions: o o o Mobile banking network. The population density, the potential volume of business in the catchment area, the quality of infrastructure (travelling hours from the permanent office), the security situation, etc. determine the frequency of the place visit. In the Grameen approach for instance, the field worker visits a location on a weekly basis to do disbursements and collections and also manage savings accounts. In an extreme case such as some remote areas of Bhutan, the visit frequency could be as low as twice a year so that the savings and loan products as well as the methodology have to be designed according to these physical parameters because the installments have to be synchronized with the visit of the credit officer. Partnering with non-financial entities such as shopkeepers or agriculture input suppliers (the latter serve as one-stop center where farmers can receive technical assistance, buy seed and other inputs, receive and reimburse loans). The owner of the local infrastructure gains additional revenue (rent) while the financial service provider avoids the investment and operational costs associated to a dedicated office. Partnering with moneylenders. The moneylenders are closely linked to the local community as they bring the money, the human touch, the flexibility An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 36 and the absence of regulations that a formal institution cannot bring. In Bhutan, they do an unregulated business but they could be appointed as “financial experts” for instance to collect the instalments for a predetermined consideration. • Community-managed loan funds CMLF Microcredit based on grants or totally externally funded usually turn out to be unsuccessful. On the contrary, schemes based on Community-Managed Loan Funds (CMLF) 19 that comprise both savings and credit have proved to be sustainable and have shown quite positive results. A CMLF group has 5 to 40 members who usually know each other well and is usually created for the specific purpose of the revolving fund 20. Non professional and sometimes illiterate members both own and manage the fund that means: collecting the savings, agreeing on individual loans (amount, timing and payment terms, etc.), disbursing the loans, collecting the repayments, etc. It appears that success is strongly linked to the source of loans funding: o o o Externally funded groups / projects appear to fail consistently because of high default rate. Savings-based groups are successful when loans are financed by the members’ savings and by limited external funding coming after the group has shown a good track record of lending and reimbursing. As savings are lent and repaid with interests, they generate income to the CMLF members. Self-help groups who start by collecting and lending savings of the members and later receive large loans from a bank show mixed results. After a group shows a good track-record in managing and repaying loans from its own savings, donors can help in linking the group with commercial banks in order to increase their business. Services offered by a CMLF are few compared with those of a microfinance institution or a bank but its operating expenses are quite low: minimum transaction costs, functions performed by unpaid members, no office, no transportation and communication costs, etc. Only training costs have to be taken into account. And what is much more important, the CMLF empowers its members to take control over their own financial future. The Bhutanese model of farmers’ groups, community forestry groups or villagers’ groups that are managed by their members themselves can easily be compared with the CMLF, even if some of them rely on external funds considering that they have no or only a few savings. • 19 20 Cooperatives Another way to give rural credit is to form a farming financial cooperative. Cf CGAP Focus Note n° 36, May 2006, www.cgap.org A revolving fund is a fund where money is disbursed, repaid so that it may subsequently be reborrowed. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 37 A financial cooperative is a member-owned organization based on the cooperative concepts of mutual self-help and self-governance. The small savings constitute a stable, low-cost funding source that enables the cooperative to make loans at low interest rate. Its mutualistic structure reduces the problem of lack of collateral but does not eliminate it: if all members are poor farmers in the same area, as it frequently occurs, they are all subject to the same risks of climate change and crop failure. In its early years, it offers only one or two credit products, for instance for farm inputs and emergencies, and a savings product but the products range can be increased progressively according to the economic development of the community members and thus to their needs. Many financial cooperatives do not progress beyond this first stage while some others hire a professional management team, link into a network of cooperative banks so that they gradually offer a wider range of products, use standardized procedures, have access to training and to pooled resources. Despite strong by-laws, many cooperatives have faced serious challenges as far as governance policy is concerned: allocation of tasks between volunteer board members and professional managers in charge of making the operational decisions, equality of rights of net borrowers and savers, supervision by skilled and politically independant agencies. • Value chains A value chain “consists of series of actors (suppliers of material inputs, producers, processors, traders, wholesalers, retailers) that bring goods from production to the final consumer.” 21 Developing value chains can improve the livelihood of small farmers as the exchange of goods for payment all along the chain creates opportunities for extending credit to otherwise unbankable population. For instance, agribusiness firms provide seeds and fertilizer as in-kind credit to small farmers forming groups, while processors and buyers of agricultural products provide input credit to them; the loans often take the form of direct advances based on a part of the crop value at an agreed price, and they are typically repaid by reducing subsequent payments to farmers after the harvest. In order to mitigate the risks, collaterals are based on producers’ future sales rather than on his existing assets. Important issues have to be adressed to involve farmers in the process such as their willingness to work in a group and to get financial and technical training, their ability to adopt new inputs or methods, their past credit behaviour, their commitment to the value chain, etc. At the end of the day, when the value chain is a success, the farmers benefit in different ways: all the inputs are provided on time without an initial payment and the price they get for their crop is assured and paid just after the harvest. 21 Brian Milder, director of strategy and innovation for the US-based social investment fund Root Capital. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 38 Findings and analysis • International microfinance institutions could be interested in the Bhutanese market but they might have a selective approach focusing on vulnerable non-poor and moderate poor rather than the very poor and remote rural people even when their structure is profitable. It is quite an impossible goal for an MFI to focus only on isolated rural areas, considering the poor economy, the low number of potential clients and sources of income; on the other hand the interest charged by a MFI is an unrealistic burden for these communities. Developing a network including rural areas with well-off farmers and vibrant economy could make an MFI sustainable, especially if it operates a model where collective responsibility of the group is used as a moral collateral on the loan (group loan scheme). Having a competitor that forces the existing players to adopt a more professional approach would be quite profitable for the Bhutanese microfinance clients; but having the Royal Government of Bhutan promoting a foreign microfinance institution that would compete directly with BDFC seems unconceivable. It is important to remind that most microfinance institutions in developing countries started as not-for-profit organizations such as NGOs, credit unions, or financial cooperatives. • The model based on small community-managed groups seems well adapted to the rural remote areas of Bhutan still not connected with a road; households from different villages, if not too far away, can create groups. In some isolated Indian areas, it appears that this is the only feasible scheme beyond the traditional informal ones (family and friends lending, moneylending). Promotion of local savings and credit groups, supported by training, prevents the loans to outstrip the borrower’s capacity and lending on members’ own savings creates an extraordinary financial discipline. Considering that a large part of rural people have no savings but are very committed to improve their livelihood, it would be beneficial for them to be involved in such a scheme financed with external revolving funds. The model would work like a village bank, that means a community-based credit and savings association, where initial loan capital may come from an external source but where the members themselves run the “bank”, elect their own officers, establish their by-laws, distribute loans to individuals, collect payments and savings, are the “moral collateral” for each individual loan. • In Bhutan, the creation of cooperatives has been encouraged by the Cooperatives Act enacted in July 2001 and amended in 2009 and the Cooperatives Regulation that came into effect in 2006 but is to be revised because of the amended Act. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 39 o A primary co-operative - that means the first level of co-operative under the Cooperatives Act of Bhutan - is an association of Bhutanese citizens “formed either by individual farmers, individual non-farmers, farmers’ groups 22, and non farmer groups, whose main purpose is the provision of quality products and services to satisfy the economic needs of the members and their communities” (article 2-2 amended). Its fundings derive “from the member’s share capital, of loans and borrowings including deposits, revolving capital, subsidies, donations, grants from any local or foreign institutions whether public or private but with prior approval from the Ministry of Finance” (article 18). In order to be registered, the farmers’groups, community organizations and other organizations are required to prove their capability in terms of economic, social, political, managerial, financial and marketing development. The cooperatives may initially be organized and managed as member-owned and operated enterprises but “they shall endeavor to move gradually towards being professionally managed business enterprises to sustain their operations and to provide increased benefits to their members” (the Cooperative Regulation, 2006, chapter 2 -11). The Cooperatives Act was passed in order to have more efficient associations and groups in terms of production, marketing and financing and also to give a legal status to the farmers’groups. At the present stage, very few Bhutanese groups or associations are able to meet the numerous and strict requirements to become a cooperative. • The value chain approach gives access to financial services adapted to the specific demands of the different value chain actors. Developing such a product is challenging because a detailed knowledge of the actors and of the mechanisms in the chain is needed to give adapted services, and because each people involved in the chain must be aware of the interest of it to improve its activity. Some mechanisms of the value chain could be used by farmers’ groups to meet some challenges such as the ones faced by producers of widely cultivated and exported crops: o o “Although the Food Corporation of Bhutan facilitates the auctioning of their potatoes, the farmers say that price fluctuations and delayed payment hamper their business.” 23 As far as the orange business is concerned, Bhutan Exporters’ Association says importers need to come to Phuentsholing for all financial transactions where the only foreign exchange counter is located ; “if there is a foreign exchange counter in every bank in the southern districts, business transactions will be faster”. 24 In the short term, the most feasible and viable micro finance model has to be based on the people themselves. Peer pressure is a critical aspect of this kind of fund as it is used to ensure repayment, improve understanding between group members and has proved to strengthen social networks. The community-managed groups, that lend money to their 22 “farmers groups mean a group of not less than three members deriving economic benefits from one or more economic enterprises related to Renewable Natural Resource Sector” (Article 2-20 added). 23 Bhutan Observer, March 6, 2009. 24 Bhutan Observer, February 20, 2009 An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 40 members and mobilize their savings if any, are currently the most adapted entities to improve the living of the rural people; their number has to be increased. Microcredit, should it be provided by profit-oriented or social-oriented institutions, must not be thought of exclusively as a financial support but rather as a multipurpose household management tool available on the long term. Whatever the organization at the field level and irrespective of whether external funds are used or not, technical support is desperately needed. In Bhutan, the majority of rural people are non or little educated so that they need considerable adapted training and support to develop their business or begin a new one. A bottom-up approach positively changes the people’s mindset about credit. The employees must go to the villagers first and be very committed to those who will be given / are given support, that means understanding their needs, helping them to analyse the income of their households, to identify activities that will improve livelihood and require external support, to elaborate an action plan with a timetable and clear responsibilities, instilling a sense of ownership and participation among the people, ensuring the sustainability of the groups on the long term. This procedure requires much resources at the beginning, human resources as well as time and money, but it brings the feeling / deep knowledge on the one hand, and credibility on the other. • At the Dzongkhag and Geog levels: The limited human and technical capacity to implement and monitor the programmes has to be adressed first. The extension officers are the main link between the policy makers and the local communities; they are in charge of conducting farmers’ training for agriculture / livestock / forestry purposes, of planning and monitoring RNR activities, of collecting data, of submitting reports to the district, etc. New teams have to be trained in order to provide “financial” trainings to the farmers’ groups which will be given loans (and at best will be able to give loans to individuals). • Different kinds and levels of support can be provided to the farmers such as: o Promoting the group: that means explaining to the members the purpose of a group, the responsibilities of each member and those of the group, the characteristics of a loan (methodology, interest rates, maturity, repayment schedule, penalties, etc.), the necessity of compulsory savings, the management of member exits and entrances. However, the villagers forming the group should adapt the modalities to their culture and their needs. o Training the members: how to manage the projects, and make loans according to the repayment capacity of the borrower. o Setting up simple and user-friendly loan models and procedures as well as processing transactions and reporting systems that can be easily checked. o Encouraging savings habits: A large part of the Bhutanese population, estimated as high as 50%, has no savings in any form and the other 50% save in form of money kept at home in a box for emergency purposes. Saving habits have to be cultivated in the people’s minds provided there is enough awareness created. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 41 o Educating farmers on financial matters: (such as managing cash, preparing budgets and accounts, keeping records, determining borrowing requirements, bookkeeping) and also on commercial matters (such as processing, packaging, product grading and promotion, pricing, marketing 25). o Owing to a large migration of men to the urban areas, the rural households are often managed by women who, beside doing the housework, cultivate the land and raise livestock and consequently have little spare time available but special training targeting the women has to be put in place. o Helping to promote and train the most committed members for group leadership along with preserving the group’s core mission of serving all the members. o Organizing non financial activities including literacy and education about health (especially for women), discussions about social topics or even development projects (building schools, roads, irrigation systems). Adding such trainings to the financial ones helps to empower members to take a more active role in their community. 2. Helvetas possible involvement in improving the efficiency of existing models. Considering that at the present time no Bhutanese organization is really able to provide these services, international NGOs (that means non-for-profit organizations according to the Article 2 of the Civil Society Organizations Act of Bhutan) could be the needed facilitators: • “As Public Benefit Organizations, the Civil Society Organizations are established in order to benefit a section or the society as a whole and to complement the efforts made by the Government to (among others): prevent and alleviate human suffering and poverty, disseminate knowledge and advance learning; develop the country economically and culturally, promote social harmony and Gross National Happiness (Article 5). They are encouraged to provide cost effective services, be innovative and responsive to the needs of the economically disadvantaged sections of society (Article 109). Public services and charitable activities shall be planned, designed, implemented, monitored and evaluated in an equitable manner with the participation of the people concerned (Article 110)”. A civil society organization for micro finance established in Bhutan could act as an intermediary between the targeted clients (villagers, farmers’ groups, cooperatives) on one hand and the bank in charge of developing microfinance programmes on the other. The NGO would have financial and social objectives, among which : • Share some of the risks involved with lending to the poor rural by depositing collaterals or guarantees. 25 “Today, Indian oranges have a better market because of better packaging and sealing. Some of the Bhutanese exporters should change their mentality; they need to be educated on quality control.” in Bhutan Observer, February 20, 2009 An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 42 • If useful, give revolving funds to successful farmers’ groups or cooperatives 26. • In the medium term, link successful and reliable groups or individuals with a commercial bank so that they have direct access to bigger loans. • Train the staff of support providers as well as the targeted poor clients. • Foster synergies with institutions that support productive initiatives in rural communities. • Mobilize resources from civil society, the private sector, the government and the donors. • Be the chosen spokesperson as far as training and financing of rural communities is concerned. Many support agencies have been working in the rural areas of Bhutan for a long time 27 but scope of extension is still tremendous. Assuming that the financial support of international donors will progressively decrease in Bhutan, we think there is a need for greater coordination and collaboration for the above mentioned supporting initiatives in order to improve the coherency and the efficiency of the external financial support, to develop synergies, increase economies of scale and reduce overlaps and duplications. The micro finance NGO could play a strong anchor’s role in bringing such collaboration between the international organizations working in the agriculture and agro business sectors and the Ministry of Agriculture. For instance, UNDP is developing a new project in order to increase effectiveness and outreach of rural financial services. It will focus on the development of community based groups and on innovative forms of credit such as yarn and seed banks or community revolving funds, which have already been experimented with selected rural producers. The establishment of selfmanaged microfinance funds of cooperatives / associations will be promoted using members’ own contribution together with an initial support from the project which can also be used as collateral. The expected outcomes of this project (improvement of the skills and income of rural poor communities through non-formal training and microfinance services, development of small businesses, improvement of the product quality for handicraft groups, training of BDFC staff etc.) could be implemented by actors that have already shown real skills in these matters and / or are already working with the targeted communities. It is obvious that the Rural Development Training Center (RDTC) in Zhemgang can be instrumental in this policy, being also partner of any agency involved in adressing rural issues. • The center trains different groups of people: early school leavers looking for entering the rural life, young farmers with varying educational background, 26 this “formal” revolving fund that uses seed money is managed by the NGO while an “informal” revolving fund such as a community-management savings and loans scheme or a cooperative is based on paid for by community savings and managed by the community themselves. 27 FAO, GTZ, Helvetas, JICA, SNV, FIDA, UNDP, WFP…. to quote only the best known. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 43 women, potential community leaders (farmers’ groups, community forestry’s groups, cooperatives, public servants at the Geog or the village levels...). • The training has been designed in order to cover the diversified needs of these groups and to be conducted in the center or at decentralised units across the country. Several modules have been developed : apprenticeship, farm business training, organisation and management of groups, book keeping and record keeping ; a new one concerning management of loans and savings to be taught to officers and borrowers could be easily designed and added to the existing ones. Conclusion Bhutan’s villages have benefited greatly from the development policies that have been implemented by the Royal Government of Bhutan for decades. However, because of the huge spatial and socio economic disparities, benefits of growth have not been equally distributed accross the country and in some places, the agricultural production has still to change from subsistence to a more market-oriented system. Poor rural people living in remote areas consider that credit -together with access to a motorable road- as one of the most effective tool to improve income generation. As a consequence, they have to be offered innovative, easily accessible and understandable credit schemes. Only a few international microfinance institutions might be interested in the Bhutanese market and they would probably have a selective approach. Consequently, in the short term, the most feasible, effective, viable as well as adapted microfinance model should thus be based on the people themselves. The number of community-managed groups that are organized for a specific purpose, that lend to their members and mobilize their savings (if any) has to be increased. Peer pressure is a critical aspect of this kind of fund as it is used to ensure repayment, improve understanding between group members and to strengthen social networks. Managing such groups is not easy for non professional and often illiterate people, so that a micro finance NGO can play a key role in terms of financial, technical and social support. For instance, it can: give revolving funds when people have no savings at all or have shown their capability to manage their own funds; act as a guarantee; provide technical and financial training to extension officers and farmers; encourage savings habits; organize non financial training such as literacy (especially for women). A greater coordination and collaboration between the international organizations would enhance the efficiency of such measures. Developing microcredit is an opportunity to prevent rural migration through providing activities generating income to the rural households in the medium term. Civil society organizations can bring the expertise needed to take this forward. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 44 ANNEXE: Questions and answers about microfinance (definitions according to Consultating Group for Assisting the Poor CGAP). 1. Microfinance or microcredit? Microfinance is defined as financial services for poor and low-income clients provided by microfinance institutions. It refers to microcredit -small loans for “entrepreneurs” with little or no collateral- as well as to savings, insurance, and money transfers that have developed more recently. 2. Who are the targeted clients of microfinance? Microfinance clients are poor and low-income people that do not have access to formal financial institutions. Their “microenterprises” include small retail shops, street vending, handicraft, cottage industry, service provision. In rural areas, the majority of the clients are farmers or stockbreeders who often have small income-generating activities. Most microfinance clients fall near the poverty line, both above and below. Households in the poorest 10% of the population, including the destitute, are not traditional microcredit clients; the majority of the microfinance institutions (MFIs) serve clients above the poverty line or at the higher end of the bottom half. 3. Are women involved in microfinance demand? Women are the majority of clients and they often experience important selfempowerment. 4. What are the loans used to? Only half or less of loan proceeds are used for business purposes. The remainder supports a wide range of household cash management needs, including consumption and cash needs such as education fees, medical expenses, weddings and funerals, or even building assets like buying land. 5. What is the legal structure of a microfinance provider? Most microfinance institutions (MFIs) start as not-for-profit organizations such as nongovernmental organizations (NGOs), credit unions, financial cooperatives, and stateowned development and postal savings banks. For-profit microfinance institutions may be organized as non-bank financial institutions (NBFIs), commercial banks that specialize in microfinance, or microfinance departments of full-service banks. 6. Why are microcredit interest rates for poor people higher than the bank interest rates that wealthier people pay? The issue is cost: • the administrative cost (staff time) of making a tiny loan is much higher in percentage terms than the cost of making a large loan. • credit decisions for borrowers who have neither collateral nor salary require the loan officer to evaluate the risk of each loan. • areas that are remote or have low population density make lending more expensive (staff time and number). • and finally, the majority of microfinance institutions are for-profit oriented. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 45 7. What is the government’s role in a microcredit policy? The role of any government is not the provision of microcredit. The vast majority of government microcredit programs do poorly because they are usually subject to political influence and high default; sometimes lending is based more on the borrowers’ influence than on their actual qualifications. Good microcredit has to be insulated from politics but government can help to deliver good microcredit in setting a sound macroeconomic policy that provides stability and low inflation, in adjusting bank regulation and in supporting strong technical management and training. 8. Do poor people save? Most of poor people have savings but because they lack access to formal deposit services or are still not monetarized, they keep cash in a box, buy cattle, jewelry or building materials or stock cereals. In fact, poor people want secure deposit services. 9. Is not microcredit a risk to make poor people even poorer? There have been examples where excessive interest rates and abusive lending practices have led to over-indebtedness on poor borrowers. Consumer protection measures have to be promoted and implemented such as rules related to lending practices, mechanisms for handling complaints, and moreover consumer education. The setting up of social performance measurement and management allows to pay more attention on protection and transparency. 10. What is social performance? Social performance has been defined along four main dimensions: • Outreach to the poor and the excluded, • Adaptation of services and products creating benefits for the targeted clients, • Improvement of the clients’ social and political capital, • Improvement of the social responsability of the microfinance institution. Social Performance Indicators Initiatives have been contributed at the beginning of the years 2000 (among others) by the French CIDR/Cerise Network, the Argidius Foundation, the Swiss Development Corporation, the FPH Foundation, the Ford Foundation, the Swiss Intercooperation and the CGAP. Social indicators are more difficult to measure than financial indicators but their use reflects an awareness that good financial performance does not automatically guarantee client interests are being appropriately met. The CGAP suggests that successful agricultural microfinance relies on a combination of specific features. A model including the all 10 features probably does not exist, but when combining a “substantial number” of them, it has proved to work well in many agricultural regions and to mitigate the risks associated with lending to farming households. 1. Repayments are not linked to loan use. Repayments are linked to all the income sources of the household: the borrower has to repay whether or not the use of the loan is successful. 2. Character-based lending techniques are combined with technical criteria in selecting borrowers, setting loan terms and enforcing repayment. The developed lending models combine group guarantees or close follow-up on late payments with knowledge of crop production techniques. 3. Savings mechanisms are provided. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 46 When rural financial institutions have offered deposit accounts to farming households, the number of such accounts has quickly exceeded the number of loans. 4. Portfolio risk is highly diversified. The microfinance institutions’ portfolios are better protected against agricultural risks beyond their control when the borrowers are engaged in more than one crop or livestock activity. 5. Loan terms and conditions are adjusted to accomodate cyclical cash flows and bulky investments... ... without abandoning the essential principle that repayment is expected. 6. Contractual arrangements reduce price risk, enhance production quality and help guarantee repayment. When the final quality or quantity of a crop is a core concern (for agricultural traders and processors), arrangements combine technical assistance and provision of specified inputs on credit. 7. Financial service delivery relies on existing institutional infrastructure or is extended using technology. Using infrastructure already in place in rural areas (even if for non-financial purposes) to deliver financial services reduces the delay and costs of transaction. New technologies offer tremendous advantages in rural areas: points of sale (for instance, a general store), automated teller machines (ATMs), smart cards and mobile phone. 8. Membership based organizations can facilitate rural access to financial services and be viable in remote areas. Transaction costs are much lower when dealing with associations of farmers that can also be finance service providers themselves. 9. Area-based index insurance can protect against the risks of agricultural lending, providing payouts linked to regional levels of rainfall, commodity prices... 10. To succeed, agricultural microfinance must be insulated from political interference. An Assessment of the Micro Credit Situation in Rural Bhutan and its Relevance to Helvetas Bhutan. 47
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