Investigation into Greater Manchester Police contact with Ms ****** *********** and Ms Katherine Cullen Independent Investigation Final Report IPCC Reference: 2012/015272 IPCC Final Report Ms ********** and Ms Cullen Contents Commissioner's Foreword - Rachel Cerfontyne ............................................................... 3 Introduction ....................................................................................................................... 7 Terms of reference ............................................................................................................ 8 Subjects to the investigation .............................................................................................. 9 Chronological summary of events ................................................................................... 10 Ms Katherine Cullen ........................................................................................................ 21 Policies and procedures .................................................................................................. 42 Conclusions..................................................................................................................... 48 GMP contact with ****** ********** in August and September 2007 ............................. 48 The decision not to inform Ms Cullen of previous police contact with Mr Ghafelipour . 51 The decision not to include the circumstances of the alleged offences in 2007 in the IPCC managed investigation. ...................................................................................... 56 Learning Report .............................................................................................................. 57 Version 0.1 Page 2 of 58 IPCC Final Report Ms ********** and Ms Cullen Commissioner’s foreword 1. Katie Cullen was brutally murdered by Iman Saeed Ghafelipour in October 2009, leaving her family devastated. The IPCC has conducted an independent investigation into Greater Manchester Police (GMP) actions and decisions concerning Mr Ghafelipour and Katie prior to her death and has found serious failings. 2. In August 2007, Ms ****** **********contacted GMP to report that her exboyfriend, Mr Ghafelipour was harassing her and had made threats to kill her. She stated that he persisted in contacting her after the relationship had ended. When she told him to cease contact and that she was in a new relationship he threatened to kill her. 3. Shortly afterwards, two serious arson attacks were made on Ms ************ car and home. These crimes were investigated by the police but in our view, the investigations were inadequate and no charges were brought, although the police had little doubt that Mr Ghafelipour was responsible for both attacks. 4. Katie began a relationship with Mr Ghafelipour in March 2008, which lasted approximately six months. During that time Katie reported to the police that Mr Ghafelipour had stolen a substantial amount of money from her bank account, but she withdrew this allegation in September 2008 as it appears that she hoped to recover the money through direct agreement with him. 5. The following May (2009), Katie began a new relationship and in June, she and her boyfriend encountered Mr Ghafelipour in a McDonalds fast food restaurant. He approached the couple, physically assaulted Katie and made threats to kill them both. Later that day, Katie attended Reddish Police Station to report the incident, where she was apparently advised to attend Cheadle Heath Police Station. Version 0.1 Page 3 of 58 IPCC Final Report 6. Ms ********** and Ms Cullen She did this the following day, detailing Mr Ghafelipour’s threatening behaviour in McDonalds and the intimidating texts and calls that she had received from him. At both Reddish and Cheadle Heath Police Stations, Katie was seen by an Enquiry Counter Officer. At Cheadle Heath the information was relayed to the communications room, where it was graded as a ‘priority’ incident and as such, required a response within the hour.. 7. In spite of this, follow up action was delayed 26 times, before Katie was eventually seen by police officers when she attended Cheadle Heath Police Station again on the evening of 22 June. She gave the officers details of the incident at McDonalds, including the fact that Mr Ghafelipour had threatened to kill her and her boyfriend. The police officers decided that they would make contact with Mr Ghafelipour, tell him to leave Katie alone and that a referral would be made to the Domestic Violence Unit. They did not consider that Mr Ghafelipour posed any threat to Katie at that time. 8. This assessment was largely based on Katie’s demeanour, described as calm and her expressed view that Mr Ghafelipour’s threats were made in the ‘heat of the moment’. Having checked the Police National Computer, one of the officers advised Katie that there were no ‘warning’ markers against Mr Ghafelipour on the system. 9. After Katie’s departure from the police station, the officers checked the internal intelligence system and discovered Mr Ghafelipour’s history with Ms **********. However they decided not to contact Katie and pass on any of this information. This decision was made on the basis that they were not required to do so by policy or procedure, because he had not actually been charged or convicted of the suspected offences and also because of Katie’s own attitude and views. 10. They do not seem to have considered that Katie’s attitude and views may have been influenced by the information about the lack of warning markers they had shared with her. In addition she was a nurse, Version 0.1 Page 4 of 58 IPCC Final Report Ms ********** and Ms Cullen accustomed to dealing with highly stressful situations whilst remaining calm and professional in her demeanour. 11. The referral to the Domestic Violence Unit resulted in a standard letter and information booklet being sent to Katie. Due to the misspelling of Katie’s first name and Mr Ghafelipour’s surname, no trace of either was found on the intelligence system, so no connection was made by the Domestic Violence Unit with Mr Ghafelipour’s history. 12. Katie was murdered by Mr Ghafelipour at her home in October 2009 and he later received a life sentence. 13. In my view, Katie was badly let down by Greater Manchester Police. Our investigation has exposed a catalogue of inaction and missed opportunities. Had the arson offences against Ms ********** been adequately investigated, it is possible that Mr Ghafelipour would have been convicted and not at liberty to murder Katie. When Katie reported the threats made by Mr Ghafelipour to the police, she was passed from pillar to post and did not receive the priority attention the situation demanded. 14. The obvious connection between Ms ********** and Katie’s allegations and experiences does not appear to have been made or taken into consideration in any risk assessments undertaken. The police officers placed far too much reliance on Katie’s demeanour and wishes, whilst at the same time withholding their knowledge of her assailant from her, which would have enabled her to better understand the dangerous situation she was in. 15. They agreed to her request to contact Mr Ghafelipour and ask him to deliver money he owed Katie when she was not at home. This was entirely inappropriate and the officers clearly failed to understand the significance of this theft of the money. It gave Mr Ghafelipour power and control over Katie, who needed her money returned. This provided him with the opportunity for continued contact and ongoing harassment. Version 0.1 Page 5 of 58 IPCC Final Report 16. Ms ********** and Ms Cullen The areas of poor performance and failure to take proactive steps to protect Katie set out in this report mirror some of the experiences of other cases involving domestic abuse we have investigated both in this force and nationally. Since these tragic events the force has told us that it has learned lessons and has improved working practice across the force. 17. It is therefore very disturbing that the HMIC report ‘Everyone’s BusinessImproving police response to domestic abuse’, published on 27 March 2014, identified GMP as one of the four forces giving cause for very serious concern. The other three were much smaller forces- Bedfordshire, Cambridgeshire and Gloucestershire. The report states that ‘immediate remedial action is required by the force to address the risks if victims of domestic abuse in Greater Manchester are to be properly safeguarded’ 18. HMIC found that insufficient attention was paid to safeguarding victims who were assessed as medium to low risk, with serious weaknesses in the understanding of staff about their roles and responsibilities in managing risk to victims. HMIC have made nine recommendations to the force to improve the service to domestic abuse victims. We will test the implementation of these recommendations in any further domestic violence related referrals we receive from the force. 19. Katie’s family have endured unimaginable trauma because of what happened to their beloved daughter and sister. We cannot know what the outcome would have been if Katie had been given all the relevant information about Mr Ghafelipour, but it is hard to believe that it would not have influenced her attitude towards him or her assessment of the risks she was facing. Not only did she leave the police station without any protection plan in place, she left without knowledge of vital information which might have enabled her to protect herself. Instead she was told that Mr Ghafelipour had no ‘warning’ markers against him, which may well have given her false assurance. In addition, the officers active support of the plan for Mr Ghafelipour to deliver money to Katie’s home exacerbated Version 0.1 Page 6 of 58 IPCC Final Report Ms ********** and Ms Cullen the dangers when they should have been doing all they could to reduce them. 20. Katie and her family deserved better. Rachel Cerfontyne IPCC Deputy Chair Introduction 21. In August and September 2007, Greater Manchester Police (GMP) investigated two arson attacks and a harassment allegation made by Ms ****** ********** against her ex-boyfriend Mr Iman Saeed Ghafelipour. 22. Mr Ghafelipour was arrested and interviewed under caution on suspicion of the arson attacks and making threats to kill Ms **********, but he was later released from police custody on the grounds of insufficient evidence. He was not charged with these offences. 23. The investigation into the alleged harassment of Ms ********** continued and In February 2008, Ms ********** informed GMP that she no longer wished to pursue her complaint of harassment against Mr Ghafelipour. 24. In March 2008, Ms Katherine Cullen began a relationship with Mr Ghafelipour and subsequently reported that an amount of money had been taken from her bank account. In September of that year Ms Cullen withdrew her allegations in relation to the loss of money, stating that there had been a ‘misunderstanding’. 25. This relationship ended shortly after this and on 20 June 2009 Ms Cullen contacted GMP stating that Mr Ghafelipour had threatened to kill her and her new boyfriend when he saw them together in a McDonald’s restaurant. Ms Cullen reported the incident to GMP but she declined to make a formal statement against Mr Ghafelipour or to make a written statement. 26. PS Arkwright and PC Bagnall interviewed Ms Cullen regarding this incident on 22 June 2009 and made a decision not to make Ms Cullen Version 0.1 Page 7 of 58 IPCC Final Report Ms ********** and Ms Cullen aware of the police intelligence concerning Mr Ghafelipour and his arrest in 2007. 27. One of these officers later spoke to Mr Ghafelipour and informally warned him not to contact Ms Cullen again, but other than this no further action was taken against Mr Ghafelipour. 28. In October 2009, Iman Saeed Ghafelipour murdered Ms Cullen at her home address in Manchester and he was later convicted of her murder and sentenced to life imprisonment. 29. The circumstances surrounding the GMP contact with Ms Cullen were later made the subject of a formal referral to the IPCC in November 2009 and a managed investigation was carried out by that force. That investigation was completed in November 2010 and the investigation concluded that there was no evidence of misconduct on the part of PS Arkwright or PC Bagnall. 30. Subsequently members of Ms Cullen’s family made further complaints about the terms of reference for that managed investigation and the manner in which the investigation was conducted. 31. On 11 September 2012, the IPCC decided that these complaints would be addressed by way of an independent investigation. Terms of reference D1 32. The terms of reference for the independent investigation are: 1. To investigate the circumstances of Greater Manchester Police contact with Ms ****** ********** in August and September 2007 and in particular; a) The overall handling by Greater Manchester Police of Ms ************ allegations of harassment by Iman Saeed Ghafelipour. b) The investigation by Greater Manchester Police of the offences of arson reported by Ms ********** to that force. Version 0.1 Page 8 of 58 IPCC Final Report Ms ********** and Ms Cullen 2. To consider if the failure to include the above circumstances in the Terms of Reference for the IPCC managed investigation in November 2009 impacted adversely on that investigation in any way and if so to identify any further matters that need to be investigated or re-investigated. 3. To consider if the decision not to inform Ms Cullen of previous police contact with Iman Saeed Ghafelipour was in accordance with accepted policy and practice and made at the appropriate level. 4. To identify whether any subject of the investigation may have committed a criminal offence and if appropriate make early contact with the Director of Public Prosecutions (DPP). On receipt of the final report the Commissioner shall determine whether the report should be sent to the DPP. 5. To identify whether any subject of the investigation in the investigators opinion has a case to answer for misconduct or gross misconduct, or no case to answer. 6. To consider and report on whether there is organisational learning, including; Whether any change in policy or practice would help to prevent a recurrence of the event, incident or conduct investigated; Whether the incident highlights any good practice that should be shared. Subjects to the investigation 33. Following consideration of all the available evidence in this investigation there was no indication that any police officer or member of police staff had committed a criminal offence. 34. Version 0.1 Similarly there was no evidence to suggest that any police officer had Page 9 of 58 IPCC Final Report Ms ********** and Ms Cullen breached the Police Standards of Professional Behaviour. 35. All the police officers and members of staff of GMP involved in this investigation were treated as witnesses. Chronological summary of events 36. Mr Iman Saeed Ghafelipour claimed asylum in the United Kingdom from the Islamic Republic of Iran on 5 June 2002. 37. Ms ****** ********** met Mr Ghafelipour in a nightclub in Manchester in 2006 and she had a brief relationship with him which lasted only a matter of weeks. 38. On 20 August 2007, a motor vehicle belonging to Ms ********** was set on fire outside her home address in the early hours of the morning. 39. The incident was reported by a member of the public. 40. Police Sergeant (then Police Constable) Roberts visited the scene of the vehicle fire in Northmoor Road, Longsight, at which the local Fire Service also attended. D47 41. The Fire service log for the incident states that the fire was caused ‘deliberately by persons unknown’ 42. PS Roberts requested vehicle keeper enquiries and arranged for the vehicle to be recovered. S41 43. In his statement made to the IPCC dated 2 April 2013, PS Roberts stated that he remembered that a colleague had conducted house to house enquiries in the vicinity of the fire and he (PS Roberts) informed the police communications room that those enquiries had proved negative. 44. PS Roberts added that he had not submitted a crime report in respect of this incident at the time, because the details of the owner had not been confirmed and because he could not be sure that a crime had in fact been Version 0.1 Page 10 of 58 IPCC Final Report Ms ********** and Ms Cullen committed. 45. On 21 August 2007, Ms ********** contacted GMP to report that she was being subjected to harassment by Mr Ghafelipour. D21 46. The allegation of harassment was recorded as a crime by GMP and given the Crime Report number 208481M/07. PC 12383 Christopher Forrester was the officer allocated to investigate the matter. S5 47. PC Forrester saw Ms ********** at Longsight Police Station on 21 August 2007 when she made a formal statement outlining the incidents. 48. No separate crime report was submitted in respect of the vehicle fire, but crime report number 208481M/07 shows an entry by PC Forrester on 24 August 2007 as follows; 49. ‘…Her car has then been set on fire outside her house on the Monday night (200807)…’ D20 50. On 9 September 2007, a second arson attack took place at Ms ************ home address when a relatively small amount of damage was caused to the front door of the premises. This incident was recorded as an arson with intent to endanger life. (Crime report number 2237707/07) 51. PC Forrester was again allocated to investigate this crime. 52. Mr Ghafelipour was suspected of involvement in these offences and he was arrested on 9 September 2007. 53. The following day he was interviewed at Longsight Police Station by Police Constable Baldwin and Detective Sergeant Clitherow (then Detective Constable Knott) D27 54. A transcript of the interview later prepared by PC Forrester shows that during the course of the interview Mr Ghafelipour was questioned about the two incidents of arson and the allegations of harassment made by Ms **********. 55. This interview was recorded on audio tape and a transcript of the interview Version 0.1 Page 11 of 58 IPCC Final Report Ms ********** and Ms Cullen was later prepared by PC Forrester. 56. During this interview Mr Ghafelipour continuously denied making threatening comments to Ms **********and he stated that at the time of the arson incidents he had been at home in his flat. 57. He was asked by DS Clitherow if there were any other persons who might be able to confirm if he had in fact been at home and he provided the name of a friend by the name of ‘REZA’. 58. Mr Ghafelipour also informed the officers that ‘REZA’ lived in Rochdale Road and that his telephone number was stored in his, (Mr Ghafelipour’s) mobile telephone. S43 59. In her statement to the IPCC dated 20 August 2013, DS Clitherow stated that at the material time she was working as a Detective Constable in the Criminal Investigation Department (CID) at Longsight Police Station as part of the Area Policing Team. She accepted that she did conduct the interview with Mr Ghafelipour, but prior to the interview she had had no connection with the investigation. She explained that it was common practice for CID officers to assist with interviews if resources were available, or on request from other supervisors or members of the Evidence Review Team. 60. She acknowledged that the transcript of the interview conducted with Mr Ghafelipour shows her asking him a series of questions designed to elicit an alibi from him, as he had said previously in the interview that he was at home at the time of the arson offences. 61. DS Clitherow further stated that due to the passage of time, she could not remember if she or any other person passed on details of the potential alibi to any other officer. She added that at that particular time there was no specific procedure to deal with alibi’s provided by accused persons. Alibis would, she stated, be dealt with as part of the ongoing investigation. S25 62. S25A Version 0.1 In two statements made to the IPCC on 12 November 2012 and17 May 2013,PC Baldwin stated that at the time of the arrest of Mr Ghafelipour he Page 12 of 58 IPCC Final Report Ms ********** and Ms Cullen was serving in an Area Policing Team in the Longsight area and that PC Forrester and DS Clitherow were also part of that team. 63. During the course of the interview he made reference to CCTV cameras which he knew were situated in Northmoor Road, Longsight, in various locations and he asked Mr Ghafelipour if he could have been seen on any of these cameras at the relevant time. 64. The officer stated that at the conclusion of the interview he issued an official warning under the Harassment Act to Mr Ghafelipour stating that neither he nor anyone on his behalf should contact Ms ****** ********** or her mother. 65. Mr Ghafelipour was later released on police bail for further enquiries to be made and the investigation continued. 66. Crime report numbers 208481M/07 and 2237707/07 detail the lines of enquiry which PC Forrester followed, and the instructions which were passed on to him by supervisors asking him to complete certain actions. 67. At various times throughout the course of the investigation he was asked to carry out a number of instructions by a variety of colleagues and supervisors. Among these instructions were; To submit a crime report. To carry out house to house enquiries in the vicinity. To liaise with the complainant (Ms **********) and establish if Iman Ghafelipour had made any further contact with her. To contact the Fire Service to conduct a fire safety check at the complainant’s home. To establish if there was any CCTV in the area at the time of the offences. S40 68. S40A In two statements made to the IPCC dated 17 April 2013 and 31 May 2013PC Forrester stated that at the time of these offences in August 2007 he was working as a Neighbourhood Beat officer in the South Manchester Version 0.1 Page 13 of 58 IPCC Final Report Ms ********** and Ms Cullen division of GMP. 69. He explained that at that time he had approximately 10 months service and it was common for officers with his level of service to investigate offences of this gravity. 70. He outlined the enquiries he did make which included house-to-house enquiries when he established that a flat in the same complex appeared to have a CCTV system fitted which might have recorded evidence of the offender. 71. He states that he made ‘numerous’ attempts to locate the owner of the flat by leaving his contact details at the address and by speaking to neighbours, but without success. S36 72. S36a This potentially vital line of enquiry was not completed by PC Forrester although it was subsequently highlighted by PC Forrester’s supervising officer, Police Sergeant Paul Coburn. 73. PC Forrester further stated that he completed a number of other tasks in relation to the investigation. 74. He drew up an investigation plan which included having a fire alarm installed by the Fire Service at the address and the installation of a home alarm link to a local police station; he also submitted a ‘locate / trace’ message with the relevant crime reports which subsequently led to the arrest of Mr Ghafelipour and he arranged for Ms ********** to be taken to a place of safety at one point. 75. The officer stated that he inspected the damage to the front door of the flat in Northmoor Road, Longsight and ‘satisfied ‘himself that there were no forensic opportunities. 76. He could not remember submitting a crime report in respect of the alleged vehicle fire, and no crime report was submitted. D27 77. PC Forrester also stated that he completed a full transcription of the interview with Mr Ghafelipour ‘in order to expedite the investigation’. Version 0.1 Page 14 of 58 IPCC Final Report 78. Ms ********** and Ms Cullen He acknowledged when shown a copy of the transcription that reference was made by the interviewing officer PC Baldwin to council CCTV cameras in Northmoor Road, Longsight. 79. PC Forrester stated that he was not aware that there were council CCTV cameras in Northmoor Road and he did not make any further enquiries following the interview in that respect. 80. Similarly he acknowledged that the transcript detailed a series of questions from DS Clitherow involving a possible alibi for Mr Ghafelipour suggesting that his friend was with him in his flat at the time of the arson offences. 81. The officer accepted that he did not make any enquiries about this potential alibi and he did not make it known to any other officer. He was not aware of any other officer reading the transcript of the interview or listening to the interview audio tapes. 82. He went on to describe how two mobile telephones belonging to Mr Ghafelipour were seized from him at the time of his arrest. 83. PC Forrester sent these mobile telephones for forensic examination to discover potential evidence of the harassment allegations. 84. However, during this period he was attending various training courses and he made no other enquiries during this time. No results were received from the forensic examination of the telephones. 85. The officer explained further that at one stage Mr Ghafelipour did make contact with Ms ********** thereby breaching the conditions of his bail and PC Forrester made ‘a number of efforts to arrest him’ without success. 86. There is no indication that PC Forrester circulated Mr Ghafelipour as wanted in connection with this breach of bail. 87. He added that Mr Ghafelipour was eventually arrested in connection with another offence and a further investigation plan was put in place which considered a house search of Mr Ghafelipour’s premises for further mobile telephones and a further arrest of him for harassing Ms **********. Version 0.1 Page 15 of 58 IPCC Final Report 88. Ms ********** and Ms Cullen PC Forrester stated that on 6 February 2008 he made an entry on the investigation action board of the crime report stating that Ms ********** had withdrawn her complaint against Mr Ghafelipour and that she would not support a police prosecution.( In a statement she made to GMP on 4 S5B February 2008) 89. He then submitted a Crown Prosecution Service advice file for the information of his supervisor PS Coburn and he added to it the withdrawal statement made by Ms **********. 90. He explained that PS Coburn made the decision that the evidence gathered did not meet the threshold for submission to the CPS and Mr Ghafelipour was eventually released from bail. 91. PC Forrester stated that when he saw Mr Ghafelipour personally to release him from bail he warned him not to make any contact with Ms ********** or her mother or to visit any premises where they might be. He added that he issued this warning under the provisions of the Harassment Act 1997. 92. The officer concluded by stating that he believed he had conducted enquiries into these offences diligently and fully according to his experience at the time and in accordance with advice and instruction from supervisory officers. He stated that he had done everything he could to investigate these allegations and help Ms **********. S36 93. S36A In two statements he made to the IPCC dated 24 April 2013 and 26 April 2013, Police Sergeant Paul Coburn stated that during the period between 2005 and 2012 he worked as a Police Sergeant in the Longsight and Ardwick Area Policing Team based at Longsight Police Station. 94. Included among his roles was the management of a team of up to 10 police constables and community support officers. This involved general supervision of the staff and allocating such work as crime investigations to them. 95. He stated that around 4 September 2007 he recalled being made aware of Version 0.1 Page 16 of 58 D21 IPCC Final Report Ms ********** and Ms Cullen Crime Report number 208481M/07 which related to an offence of harassment being investigated by PC 12383 Forrester. 96. He read through the crime to familiarise himself with the circumstances and then tasked PC Forrester with contacting Ms ********** to provide her with personal security advice and also to establish if there had been further incidents. 97. He added that he was also aware that a further incident had occurred on 19 August 2007 when a vehicle belonging to Ms ********** had been set on fire and PC Forrester told him that he would also investigate this crime. 98. This was an error by the officer in his statement. This offence actually occurred on 20 August 2007. 99. PS Coburn stated that he also tasked PC Forrester with speaking to an Evidence Review Officer to discuss what further action was required. 100. Evidence Review Officers were he explained, a team of experienced detectives and other officers who were specially trained to provide guidance to colleagues and they assisted by reviewing crime investigations, by developing investigation strategies and by setting action plans for officers to progress enquiries. 101. PS Coburn stated that on 9 September 2007 he became aware of a serious escalation of the investigation when a flammable liquid was used to set fire to the front door of a flat in Northmoor Road, Longsight where Ms ********** was living. Crime Report number 2237707/07 was generated as result. 102. PS Coburn reviewed the crime and prioritised some immediate tasks to be actioned directed towards safeguarding the victim, gathering further evidence and making efforts to arrest Mr Ghafelipour as a suspect. 103. Subsequent to the arrest of Mr Ghafelipour, a further review of the investigation was overseen by a Prisoner Assistance and Support Team and an action was highlighted to make mobile telephone enquiries and further enquiries into the arson attacks. Version 0.1 Page 17 of 58 IPCC Final Report Ms ********** and Ms Cullen 104. PS Coburn stated that following the release of Mr Ghafelipour he had no further involvement in the investigation until 9 October 2007 when he again reviewed it together with PC Forrester. 105. The officers discussed the outstanding enquiries particularly the examination of a mobile telephone seized from Mr Ghafelipour to establish if there had been telephone calls between Ms ********** and Mr Ghafelipour and a potential CCTV enquiry at an address close to her flat. 106. Divisional policy at that time meant that mobile telephone examinations took a considerable time but PS Coburn advised PC Forrester to continue with this line of enquiry. 107. He stated that PC Forrester had told him that he had tried on a number of occasions to contact the owner of the flat where the CCTV camera was placed but without success and he had also spoken to neighbouring occupants with the same result. 108. PS Coburn stated that in view of the amount of time lapsed since the offences were committed he advised PC Forrester to discontinue this line of enquiry until further information came to light. 109. He added that on or around 20 October 2007 PC Forrester told him that Ms ********** was alleging that Mr Ghafelipour had contacted her via another mobile telephone and he tasked PC Forrester with taking a further statement from her. PC Forrester was advised that should further evidence of harassment be disclosed then he should make efforts to arrest Mr Ghafelipour and seize any other mobile telephones. 110. Around 13 November 2007 PS Coburn held a further review meeting with PC Forrester to discuss the strength of evidence in the case. 111. In relation to the alleged arson offences PS Coburn decided that there was very limited evidence available to link Mr Ghafelipour with the crimes and there was little ‘realistic prospect of progressing the investigation further.’ 112. PS Coburn explained that as a trained Custody Sergeant he was authorised to recommend the filing of crimes which did not meet the Version 0.1 Page 18 of 58 IPCC Final Report Ms ********** and Ms Cullen evidential threshold test for forwarding to CPS. 113. He added that he still believed that Mr Ghafelipour was linked in some way to the offence but he decided to recommend that the investigation be filed pending any further information which came to light and he added this recommendation to the Crime report. 114. The investigation was eventually filed by the Divisional Crime Evaluators. 115. PS Coburn stated that, in summary, his decision was based on the lack of evidence in the case. 116. Despite extensive enquiries in the immediate area, no witnesses had been uncovered; there was no forensic evidence linking the suspect to the scene of the fire and there was no CCTV recovered linking anyone to the scene. 117. In addition he further stated, positive action had been taken against Mr Ghafelipour, when he had been arrested, interviewed at length by experienced officers and had totally denied the offence. 118. PS Coburn instructed PC Forrester to update the intelligence on Mr Ghafelipour on the police ‘OPUS’ intelligence system in order to highlight the concerns that despite not being charged with any offences he believed him to be involved in some degree with the offences. 119. He explained that this information would thus be readily available to any officer checking the system. 120. ‘OPUS’ (Operational Unit Policing System’) is an internal intelligence system used by Greater Manchester Police which provides operational information to police personnel and which improves an officer’s ability to search for a wide variety of information helping to investigate and detect crime. 121. PS Coburn stated that in respect of the harassment offence there was stronger evidence available. PC Forrester had informed him that the only enquiry outstanding was the mobile telephone enquiry but this had still not been finalised at that stage and there was no firm date when the enquiry Version 0.1 Page 19 of 58 IPCC Final Report Ms ********** and Ms Cullen would be finalised. 122. His ‘plan’ with PC Forrester was to finalise this telephone enquiry and then submit the file to CPS requesting a decision on possible charges. 123. The officer stated that on 23 November 2007 Mr Ghafelipour attended at Longsight Police Station in relation to his breach of bail arrest. A further decision was taken that there was still insufficient evidence to justify the evidential threshold test and he was re-bailed until 8 January 2008 pending the result of the telephone analysis in connection with the original harassment offence. S5B 124. Over the next few weeks the officer had little involvement with the matter until in February 2008 PC Forrester contacted him to say that Ms ********** had decided not to support a prosecution against Mr Ghafelipour and she had made a statement to this effect. 125. PS Coburn explained that this left the officers with two options; either to continue with the investigation and submit the evidence file to CPS for a decision regardless of Ms ************ wishes, or to recommend filing the investigation without liaising with the CPS. 126. After careful consideration of the options he decided to respect the wishes of Ms ********** and recommend the filing of the investigation. 127. He stated that his rationale for this was that without the evidence of Ms ********** and the telephone analysis there was little evidence to link Mr Ghafelipour to the crime. 128. The officer added that he believed that Mr Ghafelipour was more likely than not to be linked to the offence but he advised PC Forrester to inform Ms ********** of the decision not to proceed. 129. Although PC Forrester had not succeeded in contacting the owner of the flat where the CCTV camera had been seen, the IPCC investigation did manage to identify the occupier of that particular flat. In a statement to the S39 IPCC dated 18 April 2013, they stated that at the relevant time in August 2007 they lived in a flat on the ground floor of the complex at 13A Version 0.1 Page 20 of 58 IPCC Final Report Ms ********** and Ms Cullen Northmoor Road, Longsight, Manchester. 130. They added that they had fitted two CCTV cameras in the window of the flat which looked out onto Northmoor Road. They had fitted the cameras as a deterrent to criminals as they had been burgled twice before. However, the cameras were not connected to any electrical supply and there was no film in the cameras. 131. The camera owner also stated that they did remember a police officer visiting the flat asking questions about the cameras and they informed the officer what he had done with them. They were unable to remember that officer’s name and the IPCC investigation has failed to establish the identity of that officer. 132. The IPCC investigation has failed to establish who that police officer was and there is no information on the Crime Reports or the Action Board reports to identify the officer. 133. Similarly, the IPCC investigation did subsequently identify a number of CCTV cameras fitted to both public and private premises in Northmoor Road. 134. Although these cameras were not situated close enough to have enabled identification of persons actually committing the arson arracks they may have identified any suspects in the area at the relevant time and thus negated any possible alibis. Ms Katherine Cullen 135. Ms Cullen met Mr Ghafelipour in the same nightclub as ****** ********** in March 2008, and began a relationship with him. 136. The relationship ended in September 2008. 137. In May 2009, Ms Cullen began a relationship with ********* ******, a student working at a local petrol station which Ms Cullen used. S16 138. In statements made to GMP on 29 October 2009 and to the IPCC dated S16A Version 0.1 17 January 2013, Mr ****** stated that on the first date with Ms Cullen she Page 21 of 58 IPCC Final Report Ms ********** and Ms Cullen told him about her previous relationship with Mr Ghafelipour and that he had used her credit card to take money from her account . Ms Cullen said that £3,000 to £4,000 had been taken and that Mr Ghafelipour had repaid about £1,000. 139. She told Mr ****** that the reason she still maintained contact with Mr Ghafelipour was, he believed, in order to get the full amount of money back from him. 140. Mr ****** stated that Mr Ghafelipour was supposed to drop the money through Ms Cullen’s letter box but he did not always do so when it had been agreed. 141. On 20 June 2009, Ms Cullen was in a McDonalds restaurant in Reddish together with Mr ******, when Mr Ghafelipour came into the same restaurant and saw them. 142. An argument ensued and Mr Ghafelipour started swearing and shouting at Mr ******. 143. Ms Cullen ‘dragged’ Mr Ghafelipour out of the restaurant and into the car park to calm him down. 144. Mr ****** stayed inside and when Ms Cullen came back inside the restaurant she was upset and stated that she did not want to go home as she believed that Mr Ghafelipour would be waiting for her. Consequently Ms Cullen and Mr ****** went back to his house. 145. Mr ****** stated that all of the comments made by Mr Ghafelipour in the restaurant were directed at him and not at Ms Cullen, but Mr ****** told her that she should report the incident to the police. He did not believe that she wanted to tell the police what had happened but he told her that it was something she should do. 146. He added that Ms Cullen left his house shortly after and he believed that she went to the police to report what had happened. 147. Mr ****** stated that he and Ms Cullen did not discuss in detail what she Version 0.1 Page 22 of 58 IPCC Final Report Ms ********** and Ms Cullen had said to the police but he believed that she did not want to prosecute Mr Ghafelipour. He had rung her to apologise for his behaviour after the police had contacted him and warned him. 148. Mr ****** stated that Ms Cullen was ‘satisfied’ with that and returned to live at her home. She was ‘fine’ knowing that Mr Ghafelipour knew the matter was with the police and after that it was just about the money he owed her. S35 149. In a statement made to GMP on 1 December 2009 a relative of Ms Cullen stated that on 21 June 2009, Ms Cullen telephoned her and told her of the incident in McDonald’s when Mr Ghafelipour had seen her with Mr ******. 150. Ms Cullen told the relative Mr Ghafelipour had put his fist under her chin, threw her head back and threatened to kill her. Ms Cullen was alarmed at his actions and very frightened so the relative advised her to stay with her and she would take her to a police station . 151. Later that day the relative took Ms Cullen to Reddish Police Station and waited in a car while she reported the incident to the police. 152. They stated that Ms Cullen was only in the police station a short time and Ms Cullen said she had been advised that her complaint against Mr Ghafelipour should be made at Cheadle Heath Police Station. The relative believed that this was because the person Ms Cullen had seen at Reddish Police Station was not in fact a police officer. 153. The relative recalled that at some stage during the following week Ms Cullen received a message on her mobile phone from Mr Ghafelipour which was very threatening, although they could not recall the contents of the call. Ms Cullen said the police had put some sort of ‘restraining order’ on Mr Ghafelipour but she did not mention any further details and the relative became frustrated as she was responding to text messages from Mr Ghafelipour and even spoke to him. S35B 154. In a further statement made to the IPCC on 31 May 2013, the relative stated that the correct date on which she accompanied her daughter to Reddish Police Station was 20 June 2009, the day on which the incident Version 0.1 Page 23 of 58 IPCC Final Report Ms ********** and Ms Cullen had occurred in the McDonalds restaurant in Reddish. S44 155. ****** ******* was employed by Greater Manchester Police as an Enquiry Counter Officer when Ms Cullen went in to Reddish Police Station on 20 June 2009 to report the incident. 156. In a statement made to the IPCC dated 17 June 2013,Ms ******* recalled seeing Ms Cullen. She stated that Ms Cullen related the incident which had occurred in McDonalds, telling Ms ******* of the harassment and the argument which had taken place. 157. Ms ******* stated that she told Ms Cullen that this incident should be reported as a crime, but Ms Cullen wanted to speak to her then current boyfriend ( ********* ******) who was actually the victim of the threats by Mr Ghafelipour . 158. Ms ******* added that she spoke to Ms Cullen for some considerable time and she explained the different options which were open to her including using the Harassment Act. 159. Ms ******* could not remember what Ms Cullen’s state of mind was but she believed that she would have remembered if Ms Cullen had been hysterical or crying. 160. She explained that her normal course of action following this conversation would be to create either a message pad or a FWIN (Force Wide Incident Number- a computerised incident log) adding that message pads were retained for a period of two years and the FWIN’s for a longer period. She could not remember which of these documents she created. 161. It is known that no FWIN was in fact created for this incident following this visit by Ms Cullen, and no message pad relating to the reported incident has been recovered. 162. At 12.40pm on 21 June 2009, Ms Cullen went into Cheadle Heath Police Station and again saw another Enquiry Counter Officer, ***** ****. She recounted the incident in McDonalds to him. S6 163. In a statement made to the IPCC dated 7 November 2012,Mr **** stated Version 0.1 Page 24 of 58 IPCC Final Report Ms ********** and Ms Cullen that Ms Cullen told him she had also received numerous texts and telephone calls of a threatening nature from Iman Ghafelipour and he began to take the necessary details from her. 164. He remembered that at some stage Ms Cullen became quite emotional and she started crying although he did not think she was hysterical. Mr **** explained that at that time in his career he had had considerable experience in dealing with distressed persons at the front counter and he did not mean to suggest that this was not a serious allegation or that Ms Cullen was not upset as she clearly was. D51 165. Mr **** passed the relevant information by telephone to the police communications room and an incident number was subsequently created. Mr **** gave Ms Cullen the police incident number of the recorded allegation (FWIN 1395 of 21/6/09) 166. The incident was graded as a ‘Priority’ incident meaning that a response was required within one hour. 167. The FWIN created at this time shows an incorrect spelling of Mr Ghafelipour’s name as Iman Guafelipour . 168. Mr **** could not recall if he gave Ms Cullen a leaflet on how to deal with domestic violence or indeed if any were available at that time, neither could he recall if he passed on relevant emergency and non-emergency telephone numbers to her. 169. Similarly he could not remember why Ms Cullen went to Cheadle Heath Police Station rather than a police station nearer her home or if he took any further action. Nor could he remember why Ms Cullen was not seen at the time by a police officer but she then left the police station. The FWIN log was endorsed to say that Ms Cullen was ‘heading home’ at 12.40pm. 170. Mr **** concluded by stating that when he joined GMP in June 2004, the main training programme for enquiry desk officers was mainly shadowing an experience colleague with a minimal amount of classroom training. He could not recall receiving any specific training at the time in how to Version 0.1 Page 25 of 58 IPCC Final Report Ms ********** and Ms Cullen recognise and deal with domestic violence. D51 171. FWIN 1395 of 21/06/09 then details a lengthy series of delays in allocating this matter to a police officer for resolution, and a number of attempts to contact Ms Cullen by her personal mobile telephone. 172. However, Ms Cullen later explained that she had been advised by a member of GMP not to answer her mobile telephone as this was the method by which Mr Ghafelipour was attempting to contact her. 173. At 2.25pm Acting Police Sergeant Maginiss was made aware of the incident and that it required ‘allocation’, meaning that it required passing to an officer to deal with. S23 174. In a statement made to the IPCC dated 27 November 2012, A/PS Maginiss stated that this entry on the FWIN means that he would have been made aware of the incident by the police communications room either by radio or by telephone. 175. A/PS Maginiss was unable to remember if he attempted to find a ‘resource’ at that time but the next entry on FWIN 1395 of 21/06/09 shows the commitments of at least four of the officers on duty at that time suggesting that the communications room had been asked for officers commitments. At 2.57pm A/PS Maginiss was again made aware of the incident. 176. At 3.03pm Inspector Peter Jackson the senior patrol officer on duty at the relevant time, was made aware of the incident ‘for escalation policy’. S24 177. Peter Jackson has since retired from the police service and in his statement made to the IPCC on 3 December 2012, he stated that he now had no recollection of the incident. 178. Mr Jackson explained however that ‘escalation policy’ meant simply that the incident had been brought to the attention of an Inspector for review. It did not mean that the priority rating of the incident had been escalated at that point. 179. He added that it was likely that he would either have read the FWIN Version 0.1 Page 26 of 58 IPCC Final Report Ms ********** and Ms Cullen entries at that point or that he would have been made aware of its content by a radio operator. Given that he appears not to have made a FWIN entry personally it would appear that he was made aware by radio of the incident. 180. At 3.20pm Ms Cullen contacted GMP again seeking information and she was spoken to by a call handler ****** ********, who has since left the police service. S27 181. In a statement to the IPCC dated 11 January 2013,Ms ******** stated that she was unable to recall dealing with the incident but from viewing the FWIN 1395 of 21/06/09 she acknowledges that she spoke to Ms Cullen and then ‘switched’ the call to a radio operator at the relevant police district advising them of Ms Cullen’s call. D27 182. A transcript of the conversation between Ms ******** and Ms Cullen shows that Ms ******** told Ms Cullen that the police district dealing with the incident were waiting for some free patrols, and that a member of the communications room had left a message for her on her mobile telephone. 183. Ms Cullen told Ms ******** that Mr Ghafelipour had rung her ‘about eight times’ in the past three hours, but she was advised that the police would send an officer when a patrol was free. 184. At 5.49pm PC Bernard Taylor was deputed to attend the scene. D48 185. PC Taylor later submitted a duty report showing that he attended Ms Cullen’s address in Harcourt Road, Reddish at 5.52pm and having received no reply to his knocking he posted a note through the door on a GMP message pad asking Ms Cullen to contact GMP regarding the incident. He did not leave his own details on the pad to prevent further delay if Ms Cullen responded by asking to speak to the officer who might then be off duty. The officer also reported that he did not make his way to the rear of the property as this house was a mid terrace type. 186. Further formal delays are recorded on the FWIN until at 11.03pm PS 19228 Lowe was made aware of the incident. Version 0.1 Page 27 of 58 IPCC Final Report S26 Ms ********** and Ms Cullen 187. In his statement made to the IPCC on 11 December 2012 PS Lowe stated that he could not recall having any dealing with the incident subject of FWIN 1395 of 21/06/09. 188. However, from having sight of a copy of the relevant FWIN he could say that on that date he was working a 9.00pm to 7.00am night shift. 189. He stated that although the entry on the FWIN shows that he was aware of all the delays this did not necessarily mean that he was ‘literally aware’ but that the police communications room had made him aware of outstanding incidents. 190. The FWIN at this stage also shows a number of other officers being unavailable to attend due to dealing with other incidents. 191. PS Lowe stated that these officers shown on the FWIN would be the normal number of officers available for patrol in that particular half of the police division. 192. The FWIN shows further delays in resourcing the incident and further telephone calls from Ms Cullen in which she states that Iman Ghafelipour was still trying to contact her. 193. At 1.39pm on the following day (22 June 2009) the FWIN shows an entry stating that the incident should be brought to the attention of the ‘pm Sgt’, to ensure that the matter was resourced at 6.00pm. 194. Further delays are recorded on the FWIN and Ms Cullen contacted the police communications room again at 6.40pm to say that she was then on her way to Cheadle Heath Police Station which had been alerted of her attendance. 195. GMP did pass on a number of updates to Ms Cullen explaining the delays. S33 196. Police Sergeant Jacqueline Bass was a patrol sergeant at Cheadle Heath Police Station and on 21 June 2009 she was working a 1.00pm to 9.30pm duty. 197. In her statement to the IPCC dated 30 January 2013,PS Bass stated that Version 0.1 Page 28 of 58 IPCC Final Report Ms ********** and Ms Cullen as is her normal practice she kept records of what staff were on duty on a particular day. 198. On this day and during this shift there were eight police officers including one police sergeant covering the north side of the district and 10 officers including PS Bass covering the south side. 199. She added that as FWIN 1395 occurred in the north side of the police division then it would have been her sergeant colleague who would find a resource. 200. However if an incident required resourcing then both sides of the police division would be considered. 201. Thus a total of 18 officers were on duty during that duty period. D52 202. The IPCC has produced sequence of three events charts which describes the police activity around FWIN 1395 of 21/06/09. 203. The charts show that from the time Ms Cullen reported the incident to Cheadle Heath Police Station on 21 June until she was seen by PS Arkwright and PC Bagnall there were 26 occasions when the incident was delayed by police staff. 204. The shortest delay was of 10 minutes and the longest was an overnight delay from 11.52pm on 21 June to 8.31am on 22 June. 205. The charts show that there was a diverse range of incidents reported in the period before Ms Cullen attended at Cheadle Heath Police Station and 10 FWIN incidents created in the hour following her visit. 206. The peak number of incidents open during the ‘life’ of FWIN 1395 was at 1.10pm on 21 June when there were 14 ‘live’ incidents. 207. Eventually Ms Cullen was seen at Cheadle Heath Police Station on 22 June 2009 by Police Sergeant (then Police Constable) James Arkwright and Police Constable Tom Bagnall. 208. At this time PC Bagnall was a probationary police officer with only eight Version 0.1 Page 29 of 58 IPCC Final Report Ms ********** and Ms Cullen months service and PC Arkwright was his tutor constable. S1c 209. In his statement made to the IPCC on 20 February 2013, PS Arkwright, stated that at the material time in 2009 he was an officer with almost 13 years of service and that he had dealt with many cases of domestic violence, harassment, violence and public order etc. He added that he was familiar with the Data Protection Act and the Harassment Act. He was confident of which police policies were in place in respect of domestic violence and how to interpret them. 210. He first saw Ms Cullen on the evening of 22 June with PC Bagnall. 211. At that time he said, Ms Cullen was calm when explaining what had occurred on the previous Saturday morning. She did not cry at any time to his recollection and she was able to describe fully what had happened. 212. In his opinion she did not appear upset about the incident and he did not recall her telling him that she had been to the police station the day before or that she had had any prior police contact. 213. PS Arkwright stated that Ms Cullen described what he believed was ‘a serious incident’ as at one stage, Mr Ghafelipour had allegedly used the words “ I’ll kill you” towards her and her boyfriend. PS Arkwright was aware that in respect of the offence of making a threat to kill someone, it was necessary to prove that the alleged offender must have the specific intent of making the victim believe that the threat would be carried out. 214. Because of this he and PC Bagnall questioned Ms Cullen further and she was ‘quite sure that the comment was made in the heat of the moment’ S1A 215. PS Arkwright commented on a previous statement made to GMP on 16 June 2010, in which he stated that Ms Cullen had mentioned that her parents had told her to go to a police station. He believed this to be the case, and remembered Ms Cullen stating that Mr Ghafelipour had borrowed some money from her. She described what had happened in relation to the numerous telephone calls about the repayment of the money and that some of the messages from Mr Ghafelipour were possibly Version 0.1 Page 30 of 58 IPCC Final Report Ms ********** and Ms Cullen of a harassing nature. PS Arkwright stated that Ms Cullen was quite calm and ‘collected’ whilst she was describing this. D28 216. PS Arkwright left the room at this stage to make the necessary checks on the Police National Computer, and in doing so he was looking for warnings on Mr Ghafelipour in relation to violence, drugs, weapons etc. 217. He did not recall seeing any such warnings, and stated that had there been such warnings he would have recognised that Mr Ghafelipour posed a ‘potential risk’ to Ms Cullen. 218. PS Arkwright stated that Ms Cullen told him that Mr Ghafelipour had never been violent towards her or threatened her in any way prior to the incident in McDonalds. 219. He added that she did not show any indications of being frightened of Mr Ghafelipour. 220. He stated that he asked Ms Cullen ‘specifically’ what she wanted from the police and she told him that she wanted Mr Ghafelipour to ‘leave her alone’. 221. PS Arkwright told Ms Cullen that the matter could be dealt with by using the Harassment Act which would require a statement of complaint from her. This would enable the police to issue a warning to Mr Ghafelipour under this act known as a ‘first course of conduct warning’ to stay away from her and not to contact her in any way. 222. PS Arkwright repeated a word he had previously used in his statement of 16 June 2010 when he used the word ‘adamant’ in describing Ms Cullen’s opinion about this. He was happy, he stated, to use the word again. Ms Cullen was ‘adamant’ that she did not wish to make a statement and that she did not want to make a formal complaint. She wanted Mr Ghafelipour ‘spoken to’, rather than being officially warned. 223. He formed the impression that Ms Cullen wanted Mr Ghafelipour to stop contacting her, that she was not seeking punishment or retribution but she just wanted him to leave her alone. He thought that Ms Cullen just wanted Version 0.1 Page 31 of 58 IPCC Final Report Ms ********** and Ms Cullen to get on with her life. 224. PS Arkwright stated that on his return to the room he told Ms Cullen that although Mr Ghafelipour was known to the police, he did not have any ‘warnings’ which caused him concern in relation to her safety. He added that he did not tell her what the PNC check had revealed. 225. In view of the PNC record, Ms Cullen’s insistence that she did not want to make a complaint, her apparent calmness at this stage and her ‘adamant’ opinion that she did not want the police to warn him officially in relation to the Harassment Act, he made the decision to speak to Mr Ghafelipour on Ms Cullen’s behalf. 226. PS Arkwright states that had he any concerns for her safety he would have encouraged Ms Cullen to take more positive action in relation to the Harassment Act, as he had done many times before. 227. He was fully aware that speaking to Mr Ghafelipour on such an occasion was not normal police practice. However, he believed it was fully justified as he wanted to take some positive action on her behalf. He also decided that there was insufficient evidence to support an allegation of threats to kill as Ms Cullen herself had stated that the words were used ‘in the heat of the moment’. 228. PS Arkwright added that at no time did he tell Ms Cullen that Mr Ghafelipour was not known to the police and neither in his presence did PC Bagnall, who was not aware at that time of what the PNC check had revealed. 229. PS Arkwright told Ms Cullen what he proposed to do, that was to contact Mr Ghafelipour, ask him to repay the money and leave her alone. Ms Cullen acknowledged that course of action was ‘okay’. In fact she used words to the effect “ That’s fine let’s do that”. 230. The officer gave Ms Cullen his telephone number and that of PC Bagnall and told her to contact them personally if she had any further problems. He also told her that as he was warning Mr Ghafelipour not to contact her, Version 0.1 Page 32 of 58 IPCC Final Report Ms ********** and Ms Cullen she should equally not contact him in order to avoid further incident or interpretation by him that things between them were now okay. 231. Ms Cullen then left the police station. 232. PS Arkwright stated that he was satisfied that there was nothing more he or PC Bagnall could do. He was quite satisfied that Mr Ghafelipour did not pose a threat to Ms Cullen. D18 233. Together with PC Bagnall he then checked the internal intelligence system (known as OPUS) and confirmed that Mr Ghafelipour had been a suspect in allegations of harassment and arson in 2007. Further checks revealed that these allegations of harassment had been retracted by the complainant, who stated that she was no longer in fear of Mr Ghafelipour and there were no reports of him coming to the attention of the police after that time. 234. He stated that he and PC Bagnall discussed the options open to them which were, to contact Ms Cullen and tell her of Mr Ghafelipour’s background or not to tell her. These options were open to them under the Data Protection Act, with which he was familiar. 235. The officers agreed that in view of the circumstances there was no requirement or necessity to inform her. 236. PS Arkwright added that had Mr Ghafelipour been charged or convicted of the 2007 allegations, and had that information come to his attention at the time, then he would have given serious consideration to telling Ms Cullen of those facts. He was also aware that he was making this decision at that time to assess Ms Cullen’s immediate risk within the next 24 hours or so before the Domestic Violence Unit of GMP could be alerted to the incident and review the risk. 237. PS Arkwright stated that he did alert the Domestic Violence Unit to the incident and he was perfectly satisfied at that time, that Mr Ghafelipour posed no threat Ms Cullen based on the information he had to hand and her own attitude. Version 0.1 Page 33 of 58 IPCC Final Report Ms ********** and Ms Cullen 238. Following this he did contact Mr Ghafelipour by telephone and he warned him about his behaviour. PS Arkwright stated that he contacted Ms Cullen again to tell her what he had done and to remind her that she should contact him or PC Bagnall if she had any other problems with Mr Ghafelipour. He further stated that he made a number of calls to Ms Cullen and Mr Ghafelipour in an effort to resolve the money issue. 239. The officer stated that he believed he had gone further than he would normally do in contacting Mr Ghafelipour as he believed that the money issue was the only reason Mr Ghafelipour might have for contacting Ms Cullen. 240. PS Arkwright concluded his statement by adding that Ms Cullen had previously asked him to tell Mr Ghafelipour to put the money for the loan repayment through her letter box whilst she was at work, and Mr Ghafelipour agreed to do this. S2C 241. In his statement to the IPCC dated 28 February 2013,PC Bagnall stated that on 22 June 2009 he was probationer constable with only eight months service in the police and that PS Arkwright (then a police constable) was his tutor. 242. He describes seeing Ms Cullen at Cheadle Heath Police Station with PS Arkwright and at that time she was he said, not in any way distraught and she appeared calm, although clearly annoyed at what had taken place in the McDonalds incident two days earlier. 243. He added that he was aware even at that early stage in his career of what constituted the offence of making threats to kill someone and Ms Cullen had made it quite clear that she did not believe that the threats made by Mr Ghafelipour outside McDonalds were meant to cause her any fear. Rather she said, they were said in the heat of the moment following a loud and very angry argument at least on the part of Mr Ghafelipour. 244. The officer explained that this version of her belief was a very important constituent part of the offence and Ms Cullen said that she did not believe that Mr Ghafelipour would hurt her. He had not been violent towards her Version 0.1 Page 34 of 58 IPCC Final Report Ms ********** and Ms Cullen during the relationship and she was not in fear of him. 245. PC Bagnall stated that the interview with Ms Cullen then moved on to discussion about the issue of the loan of money she had made to Mr Ghafelipour. She stated that this was a considerable sum and she wanted it paid back. She told the officers that the issue of the money was a way in which Iman Ghafelipour may have wanted to keep some kind of hold over her . 246. PC Bagnall stated that PS Arkwright left the room at that stage to check the PNC computer and he listened to some voicemail which had been left on Ms Cullen’s phone by whom Ms Cullen assumed to be Mr Ghafelipour. The voicemail consisted of heavy breathing and garbled speech and there were no specific threats made, but PC Bagnall assumed it to be Mr Ghafelipour. 247. On PS Arkwright’s return the officers questioned Ms Cullen about her expectations of what she wanted from the police. She said words to the effect that she wanted to be rid of Mr Ghafelipour. She wanted him to stop trying to get back with her and to pay back the money. 248. The officers then explained to Ms Cullen that the telephone calls constituted an offence of harassment under the Harassment Act and that the officers could issue a warning to Mr Ghafelipour to stop his harassing behaviour. They told her quite clearly, PC Bagnall stated, that this would require a statement of complaint from her. If she then reported any further harassment then Mr Ghafelipour would be arrested. 249. The officers further explained that as, in her own words, the money had been a loan, this constituted a civil debt and was not a crime. Ms Cullen accepted this and understood what the officers were saying. She was very clear that she did not want to make a statement in respect of the harassment and that she would not back any police action. 250. PC Bagnall added that he explained to Ms Cullen what the consequences of making a statement were, that there was a possibility of going to court as a witness, but Ms Cullen stated that she did not want to do that. He Version 0.1 Page 35 of 58 IPCC Final Report Ms ********** and Ms Cullen remembered that at some stage she used the words “I don’t want to get him in any trouble”. 251. PC Bagnall stated that PS Arkwright told Ms Cullen that without a formal statement from her there was no formal way of warning Mr Ghafelipour, because there was nothing officially in place to back up the warning. 252. However PS Arkwright agreed to speak to Mr Ghafelipour to ask him to pay back the money and stop the harassment. He also told Ms Cullen that there was nothing that she needed to worry about on his PNC record. 253. PC Bagnall was quite certain that neither he nor PS Arkwright told Ms Cullen that Mr Ghafelipour was not known to the police, because he was in fact known to the police. 254. Ms Cullen agreed with what PS Arkwright had suggested regarding him trying to persuade Mr Ghafelipour to pay back the money and stop the harassment. She thanked the officers and said that she appreciated that PS Arkwright was going to try and resolve the situation. She appeared quite glad that although she was not supporting some kind of formal action at least the officers were doing something positive. 255. PC Bagnall added that earlier in the interview Ms Cullen mentioned that she had reported the matter to the police because her parents had told her that she should. He also remembered clearly that she told the officers that she did not want to get Mr Ghafelipour into trouble and that she believed he was going to leave the country soon. She added that she did not believe that she would have any problems from him in the long term. 256. PC Bagnall stated that throughout the interview Ms Cullen was calm and she answered every question in a ‘considered’ manner. He described her manner as ‘astute’. She had a good grasp of what was going on and she was more frustrated about the issue of the money. Ms Cullen was aware he stated, that she needed to cut all contact with Mr Ghafelipour but she could not because of the money. 257. After Ms Cullen left the station, PC Bagnall checked the internal Version 0.1 Page 36 of 58 IPCC Final Report Ms ********** and Ms Cullen intelligence system (OPUS) and discovered that Mr Ghafelipour was linked to GMP by his previous arrest in 2007, for arson and harassment. 258. He confirmed that he and PS Arkwright discussed whether or not to disclose this information to Ms Cullen. 259. PC Bagnall acknowledged that at that time he was vaguely aware of the Data Protection Act. They discussed the risk to Ms Cullen and decided that there was a ‘standard’ risk to her, meaning that there were no indicators of significant harm to her. They also discussed the fact that Ms Cullen was clearly not in fear of Mr Ghafelipour and the officers decided that there was no reason to disclose what little information they had. 260. PC Bagnall stated that he and his colleague decided that the course of action agreed with Ms Cullen was sufficient and that a positive action arrest was not necessary. He added that had Mr Ghafelipour been convicted of the offences of arson and harassment in 2007, then he also would have at least given serious consideration to informing Ms Cullen. 261. PC Bagnall then updated the FWIN (1395 of 21/06/09) and he heard PS Arkwright speaking to Mr Ghafelipour and warning him about his behaviour, stating that he would be liable to be arrested if that behaviour continued. He concluded his statement by stating that when Ms Cullen said that she did not want to take action against Mr Ghafelipour, she also asked the officers if they would ask him to drop off the money at her house when she was not present. S1a 262. In a previous statement made to GMP on 16 June 2010, PS Arkwright stated that following his conversation with Mr Ghafelipour he contacted Ms Cullen by telephone and outlined to her the conversation he had had with him. 263. A short time later he contacted Ms Cullen, again to obtain some personal details from her and he finally contacted her again on 24 June 2009 to check if she had had any further problems with Mr Ghafelipour. She told the officer that she had not received any money from him. Version 0.1 Page 37 of 58 IPCC Final Report Ms ********** and Ms Cullen 264. A short time later on that same date PS Arkwright again contacted Mr Ghafelipour. He told the officer that he would make payment as soon as possible and PS Arkwright did not hear from either person after this date. S38 265. In accordance with normal practice the details of the incident were passed S38a on to the Public Protection Investigation Unit of GMP by PS Arkwright and were received by Police Constable Deborah Buchanan, a Domestic Abuse Officer, on 24 June 2009 266. PC Buchanan stated that the information she received was mistaken in that Ms Cullen’s first name was spelled incorrectly (as Catherine not Katherine) and Mr Ghafelipour’s name was spelled incorrectly as Ghafelipor. There was no date of birth given for Ms Cullen. 267. The information passed on to PC Buchanan contained only scant information regarding the incident which had taken place in the McDonalds restaurant as follows; 268. “Following seeing Catherine with new partner last Saturday Iman has made several calls to her of a harassing nature but no specific threats were made. Catherine has been advised re Harassment Act which at this time she does not wish to proceed with and just wanted him speaking to which has been done accordingly” 269. Due to the incorrect information PC Buchanan could find no trace of Ms Cullen or Mr Ghafelipour on the GMP intelligence system and consequently she created records for both parties. 270. She stated that she attempted to contact Ms Cullen by mobile telephone to offer her advice and support, but without success. She did however send a system generated letter and an information booklet to Ms Cullen’s address as another form of contact. This booklet contained personal protection advice, together with advice on what agencies to contact for help and support. 271. PC Buchanan also stated that had she been provided with the correct information concerning Mr Ghafelipour, then she would also have had Version 0.1 Page 38 of 58 IPCC Final Report Ms ********** and Ms Cullen access to the intelligence reports on him concerning his arrest in 2007. 272. She added that this in turn would have given her greater concern and that she may have dealt with the referral in a different way. She stated that she may have attempted to contact Ms Cullen on further occasions. However she was ‘content’ that she had dealt with the referral in the standard way by attempting to contact Ms Cullen and by sending out the standard letter and information booklet. 273. *********** ******* is an audit and compliance officer employed by GMP, in the Information Management Branch. 274. Part of his role was to provide advice to the police on data protection and disclosure of information. S8A 275. In his statement made to GMP on 19 March 2010 in connection with the IPCC managed investigation, he stated that the Data Protection Act 1998 provides a framework within which personal information can be lawfully processed in the interests of preventing and detecting crime. 276. Mr ******* further explained that the term ‘processed’ in this context includes the disclosure of information. 277. He added that another important restriction on the disclosure of personal information is Schedule 1 Article 8 of the Human Rights Act 1998 which grants persons the right to respect for their private life free from interference from public authorities. 278. Mr ******* stated that GMP had an important common law duty to disclose personal information where it was believed to be necessary and proportionate. 279. If officers on checking GMP computer systems and viewing information believed that a sufficient level of risk to someone’s safety was posed by another person and that by making a disclosure, steps could be taken to protect their potential victim, then a disclosure of information could have been made in the interests of preventing a crime and protecting that person. Version 0.1 Page 39 of 58 IPCC Final Report Ms ********** and Ms Cullen 280. Similarly if the risk posed was not judged to have been sufficient to take action or if the potential victim could have been better protected through some other means, then a disclosure would not have been necessary and proportionate and therefore not compliant with the relevant legislation. 281. Mr ******* concluded his statement by stating that these decisions are not easy and are based on the information available at the time. He would have expected such decisions to have been taken by an officer of the rank of Inspector, ideally with advice from the Information Management Branch. S8 282. Mr ******* made a further statement to the IPCC on 9 November 2012, and made it clear that his opinion on matters being referred to an Inspector, was based on experience and management support to junior officers. 283. He added that there was nothing in GMP Force policy or procedures to state that this must be done and he was not aware of any national guidance, training or legislation to state that these decisions were rank specific. 284. He stated that an Inspector might not add much value to such decisions if that officer had limited experience in this area. 285. In a ideal situation he stated, it would be appropriate for a discussion to take place between front line officers and supervisors and then for liaison to take place with the Information Management Branch who deal with these types of queries on a regular basis. 286. However he explained that this was not a requirement which must be undertaken. S37 287. In a statement to the IPCC dated 30 April 2013,*********** ***, an Investigating Officer for the United Kingdom Border Agency (UKBA) stated that Mr Ghafelipour’s asylum was granted on 12 July 2002, when he was granted Indefinite Leave to Remain in the United Kingdom. 288. Mr *** stated that on 1 March 2008 the UKBA were informed by Cheshire Police that Mr Ghafelipour had had his vehicle seized after being stopped for driving without insurance or a driving licence. On this date it was also Version 0.1 Page 40 of 58 IPCC Final Report Ms ********** and Ms Cullen recorded that he was on bail in connection with an alleged offence of arson with intent to endanger life. No further action was recorded at that time. 289. Mr *** also stated that the legal requirement for all Foreign National Offenders (FNO) receiving a custodial sentence in excess of one year to be referred for automatic deportation came into force on 1 August 2008. Prior to this it was a matter for the Courts to decide if deportation action was appropriate as being conducive to the public good. 290. Mr *** added that in relation to Mr Ghafelipour, deportation could have been pursued under the provisions of the Immigration Act 1971, if he had been convicted of a serious enough offence. Arson with intent to endanger life was such an offence. 291. He further stated that deportation could also have been pursued under the provisions of the Immigration Act 1971, on the basis of the intelligence rather than on convictions, for example in the national security context. 292. Mr *** stated that a qualifying conviction followed by a Deportation Order would not necessarily mean that the FNO would be removed from the UK, as someone subject to a Deportation Order would still have the right of appeal against the removal itself on various grounds. S20 293. Police Sergeant Michael Bilsbury was employed by the GMP as a Trainer and Supervisor within the Uniform Training Unit, at Sedgley Park training centre. 294. In a statement to the IPCC dated 21 December 2012,PS Bilsbury stated that Enquiry Counter Officers (ECO’s) receive training as an introduction to the GMP. Originally this training was delivered at Sedgley Park, but more recently it is delivered by way of a distance training package over the force intranet. 295. This is a generic package given to all new members of police staff and it does not have a law based element. 296. Following this, the majority of training is delivered in the workplace and Version 0.1 Page 41 of 58 IPCC Final Report Ms ********** and Ms Cullen overseen by senior ECO’s. The training is delivered by way of a distance learning workbook and has been in place since 2005. 297. The workbook contains numerous items for the ECO to work through and also acts as a guide when faced with a specific type of incident. There is no specific reference to Domestic Abuse within the workbook, however it gives an overview of Civil Orders and Injunctions and what to do when presented with a Civil Order at an enquiry desk. 298. In addition to this workbook in 2010, ECO’s have been directed to complete an on line E-Learning package. The aim of this package is to provide the learner with an understanding of when a Public Protection Investigation report is to be completed and this package deals primarily with the GMP computer system that records information surrounding Domestic Abuse reports. 299. In addition a small number of ECO’s have received a three day basic law training package. This covers basic law in relation to some Theft Act offences, some Offences against the Person Act offences, and an overview of the Harassment Act 1997. S42 300. In a further statement to the IPCC dated 23 September 2013,PS Bilsbury further explained that as part of a review and options considered for the additional training of Enquiry Desk Officers, the training department was considering the development of a training package known as Hydra. 301. This is an interactive training exercise where students are placed in realistic working scenarios and handle incidents via video links and telephone messages. 302. The Hydra exercise is intended to have a specific element of dealing with the reporting of domestic violence and harassment/stalking issues. 303. A decision on this training has yet to be made at force command level. Policies and procedures D53 304. GMP policy template entitled ‘Tackling Domestic Abuse’ which was in Version 0.1 Page 42 of 58 IPCC Final Report Ms ********** and Ms Cullen force in June 2009 defines domestic abuse as ‘Any incident of threatening behaviour, violence or abuse; psychological, physical, sexual, financial, or emotional between adults who are or who have been intimate partners or family members regardless of gender or sexual orientation’ 305. The policy also explains the role of Public enquiry counter staff and states that where possible staff should consider the following; Offer the complainant the opportunity to speak in private Determine whether it requires high priority response Consider whether others are at risk Establish if an emergency response is required Inform the relevant OCB. If appropriate create a FWIN Make an accurate record of the information or incident reported Inform the Relevant Public Protection Investigation Unit 306. The same document details the actions of officers dealing with reported incidents of domestic abuse and includes the following actions: Secure the safety of the victim in their home. Confirm the identity of the suspect. Make accurate records of everything that is said by the suspect, victim and any witnesses, including children. Record the demeanour of the suspect, victim and any other witnesses including children. Obtain an overview of what has happened Where the suspect has left the scene a description should be circulated and every effort made to locate him or her. If this is not possible, consider with the victims involvement and consent consider relocating to a place of safety Version 0.1 Page 43 of 58 IPCC Final Report Ms ********** and Ms Cullen Undertake a risk assessment 307. The document goes on to explain that the Human Rights Act 1998 imposes obligations on police officers to take reasonable action, within their powers to safeguard the rights of victims and children. These are; Right to life- Article 2. Right not to be subjected to torture or to inhuman or degrading treatment-Article 3. Right to private and family life-Article 8. 308. It further states that a failure to exercise a power of arrest may leave a victim at risk from further offences and leave a police force vulnerable to legal challenge under the Human Rights Act 1998 and the law relating to negligence. 309. The document also advises officers that the police response should ensure the effective protection of victims and children, while allowing the criminal justice system to hold the offender to account. 310. It adds that it is the decision of the police officer whether or not to arrest a suspect and that victims should not be asked whether they require an arrest to be made or what they want the officer to do. 311. The document states that if a power of arrest exists, but the officer believes that an arrest is not necessary, then the officer should take specific action including; Give consideration to proceeding by summons or issuing a warning under the Protection from Harassment Act 1997. Offer help and protection to the victim. Gather evidence to support future criminal prosecutions. Refer the victim to relevant agencies for support and assistance. 312. The document goes on to say that the arrest of an alleged offender acts as a powerful deterrent against their re-offending and that a complaint from a Version 0.1 Page 44 of 58 IPCC Final Report Ms ********** and Ms Cullen victim is not a prerequisite for making an arrest or bringing about a successful prosecution. D54 313. The provisions of the Data Protection Act 1998 and the GMP policy in respect of this legislation were contained in a Chief Constables Order, reference number 2003/06 and was current on 22 June 2009 when PS Arkwright and PC Bagnall interviewed Ms Cullen. 314. The Order states that the purpose of the Data Protection Act 1998 was to; Make new provision for the regulation of the processing of information relating to individuals including the obtaining, holding, use or disclosure of such information. Protect individuals from the use of incorrect information held about them, whether that information is automatically processed or held manually in a relevant filing system. Protect individuals from the improper use of correct information held about them. Provide individuals with the right to know of and correct such information held about them and to claim compensation in situations where they suffer damage or distress a result of the loss, destruction or unauthorised disclosure of the loss. Ensure UK compliance with the European Directive on the protection of individuals in regard to the processing of their personal data. 315. The Order further explains that the Data Protection Act applies when personal data is processed or is to be processed by a computer or other automated means. 316. It also states that the term ‘processing’ covers any operation that may be performed on personal information or any use made of personal information. 317. Examples of this are given as, ‘obtaining, storing, retrieving, altering, disclosing and erasing. Version 0.1 Page 45 of 58 IPCC Final Report Ms ********** and Ms Cullen 318. The Order goes on to list the Data Protection Principles and the first of these is that; Personal data should be processed fairly and lawfully and may not be processed unless the data controller can satisfy one of the conditions for processing set out in the Act 319. The Order explains that before any processing can take place it has to be ‘justified’. 320. This means that under the first Data Protection Principle data controllers must establish legitimate grounds on which to base their processing. Therefore, for each of the data collections processed by GMP one of the conditions set out in Schedule 2 of the Act must be met. 321. Additionally if the information being processed falls under the definition of sensitive personal data, further legitimising criteria must be met. 322. Sensitive personal data is defined in the Act as including; The commission or alleged commission by him of any offence, or Any proceedings for any offence committed or alleged to have been committed by him, the disposal of such proceedings, or the sentence of any court in such proceedings. 323. Section 29(3) of the Data Protection Act 1998 provides an exemption from non-disclosure when the disclosure is for a policing purpose, that is; Prevention or detection of crime or The apprehension and prosecution of offenders. 324. Article 8 of the Human Rights Act 1998 states as follows; 1. Everyone has the right to respect for his private and family life, his home and his correspondence. 2. There shall be no interference by a public authority with the exercise of this right except such as in accordance with the law, and is necessary in a democratic society in the interests of national Version 0.1 Page 46 of 58 IPCC Final Report Ms ********** and Ms Cullen security, public safety or the economic well being of the country for the prevention of disorder or crime, for the protection of health or morals or for the protection of the rights and freedoms of others. D55 325. The Terms of Reference for the IPCC managed investigation in 2009 included; 1. To investigate the circumstances surrounding the police contact with Katherine Cullen on 21 and 22 June 2009 prior to her death on 22 October 2009. The investigation to review; (a) The actions of the officers involved in the initial contact with Ms Cullen on 21 June 2009 (b) The actions of the officers who saw Ms Cullen when she presented herself at the front desk at Cheadle Heath Police Station on 22 June 2009, in particular the actions of PC Bagnall and PS Arkwright. (c) The overall handling by Greater Manchester Police of the allegations made by Ms Cullen on 21 and 22 June 2009. 326. The report acknowledged that there had been initial delays in responding to Ms Cullen’s report of crime due to a lack of free patrols and concluded by stating that the officers had acted appropriately by not telling Ms Cullen about Mr Ghafelipour’s background with the police and the details of his arrest in 2007. 327. The rationale for this decision was that the officers did not perceive that a threat existed to her at that time, on the facts that were outlined to them and they were not lawfully obliged under the Data Protection Act 1998 and the Human Rights Act 1998 to disclose the information. 328. The final recommendation was that the allegation of breach of the code of conduct in relation to ‘Performance of Duties-failing to act’ and ‘Disclosure of Information’ against the officers was not proven. Version 0.1 Page 47 of 58 IPCC Final Report Ms ********** and Ms Cullen Conclusions GMP contact with ****** **********in August and September 2007 329. Ms ****** **********first contacted GMP on 21 August 2007 to report that Mr Iman Ghafelipour her previous boyfriend, had made threats to kill her and that he was harassing her. 330. Subsequently two further extremely serious offences of arson were committed in which Mr Ghafelipour was implicated, and in which Ms **********was the victim. 331. These crimes were allocated for investigation by PC Christopher Forrester, who at that time had only ten months service with GMP. 332. No separate crime report was submitted in respect of the arson attack on Ms ************ car but other documents recording these crimes and the investigations which followed show that a number of lines of enquiry and actions were implemented. These included safeguarding measures for and regular contact with Ms **********, the arrest and interview of Mr Ghafelipour, reviews of investigations strategy decisions by supervisory officers, and intervention and oversight of the investigation by those supervisors. 333. However the IPCC investigation has revealed that important lines of enquiry were not completed. 334. PC Forrester conducted house to house enquiries in the vicinity of the arson attacks and identified a premises containing what appeared to be a CCTV camera situated in such a position that it may have either recorded images of the person or persons responsible for the arson attacks, or alternatively it may have disproved an alibi by suspected persons. 335. It is difficult to overestimate how vital this evidence, if available, was to the investigation. 336. PC Forrester explained that he visited the premises on four occasions, leaving contact details etc in an attempt to identify the owner and recover Version 0.1 Page 48 of 58 IPCC Final Report Ms ********** and Ms Cullen possible evidence. 337. He was not able to make that contact on these four occasions, but such is the importance of this possible evidence that further more strenuous efforts should have been made by him and or other officers to trace the owner of the CCTV camera and examine it. 338. His supervisory officer PS Coburn made a decision to discontinue this possible line of enquiry due to the amount of time which had passed since the offence and the negative response of the owner of the address 339. However the occupier of the premises and owner of the CCTV camera was located by another still unknown GMP officer and the occupier informed that officer that the camera was not working at the time of the offences. 340. There is no evidence to show that the investigation was updated to show that this information had been passed to this unknown officer. 341. This witness was also located by the IPCC investigation team almost six years after the incident. 342. PC Forrester stated that he personally examined the scene of the arson on the flat in Northmoor Road, but he made a decision not to have the premises forensically examined by trained Scenes of Crime officers and this decision, from an officer with no relevant expertise was accepted by his supervisors. 343. Other important lines of enquiry were completely overlooked. 344. Mr Ghafelipour was interviewed following his arrest on 9 September 2007 by two experienced police officers one being a detective constable. 345. Specific questions were put to Mr Ghafelipour concerning his whereabouts at the relevant times and to ascertain if there were any persons who could verify his whereabouts. 346. Mr Ghafelipour provided an alibi and the name of a witness who could verify his whereabouts and questions were also put to him concerning the Version 0.1 Page 49 of 58 IPCC Final Report Ms ********** and Ms Cullen presence of CCTV cameras in Northmoor Road. 347. PC Forrester himself produced a full typed transcript of the interview but he did not make any enquiries concerning the potential alibi, or bring it to the attention of any other officer, and neither did he make any enquiries concerning the CCTV cameras in Northfield Road. 348. Finally Mr Ghafelipour was in possession of a mobile telephone on his arrest. This telephone may have contained important evidence supporting the allegations made by Ms ********** in respect of the threats to kill her and the alleged harassment of her by him. 349. Once again this line of enquiry was vital to the investigation but because of delays in having the telephone examined no evidence was forthcoming before Ms ********** withdrew her complaint in February 2008. 350. The IPCC believes that the overall handling by GMP of Ms ************ allegations of harassment by Iman Ghafelipour and the investigation by the same force into the offences of arson reported by her was poorly conducted. 351. The alleged offences were serious and an officer with relatively short service was deputed to conduct the investigations. 352. A significant number of enquiries and actions were undertaken but these could be regarded as standard procedure for this level of offence. 353. Other extremely important lines of enquiry were either overlooked entirely or not concluded properly albeit that some of these enquiries may have proved fruitless. 354. The investigation was subsequently filed with these enquiries still outstanding. 355. The IPCC believes that the manner in which these investigations were conducted by PC Forrester points to unsatisfactory performance on his part and this should be addressed by Greater Manchester Police. 356. Had Mr Ghafelipour been convicted of these serious offences then he Version 0.1 Page 50 of 58 IPCC Final Report Ms ********** and Ms Cullen could have been considered for deportation under the provisions of the Immigration Act 1971. He may also have been considered for deportation on the basis of intelligence rather than on convictions but he would have had the right of appeal against any deportation order and this was not an automatic decision. The decision not to inform Ms Cullen of previous police contact with Mr Ghafelipour 357. Prior to reporting the incident in McDonalds to PS Arkwright and PC Bagnall on 22 June 2009 at Cheadle Heath Police Station, Ms Cullen reported the same incident to Reddish Police Station on 20 June 2009. 358. Despite the serious nature of her allegations she was allowed to leave the police station without seeing a police officer and no record of the visit was made on a FWIN. 359. ****** *******, the Enquiry Counter Officer on duty at the time who saw Ms Cullen states that she gave her appropriate advice on how to proceed with her complaint and that Ms Cullen decided to discuss further action with her boyfriend who had also been threatened by Mr Ghafelipour. 360. Ms ******* states that she may have made notes of the visit on a message pad but that message pad has not been found. 361. Ms Cullen later went to Cheadle Heath Police Station on the following day to report the same incident and once again she left the police station without seeing a police officer although on this occasion a FWIN was created by the Enquiry Counter Officer ***** ****. 362. There is no indication that she was offered any personal protection advice by Mr ****, who stated that he had not at that stage been trained to deal specifically with persons presenting at police station enquiry desks reporting domestic violence issues. 363. FWIN 1395 of 21 June 2009 and other documents outline what the IPCC considers to be unacceptable delays in finding a police resource to see Version 0.1 Page 51 of 58 IPCC Final Report Ms ********** and Ms Cullen Ms Cullen and to begin to investigate her serious allegations. 364. 26 occasions of delays before she was eventually seen and interviewed on 22 June, point to a distinct lack of urgency on the part of a number of members of staff in GMP, and many missed opportunities to offer her suitable advice on how to proceed and how to protect herself. 365. As many as 18 police officers were on patrol duty at times during the period before she was seen, and although there were considerable periods of time when Ms Cullen was unavailable, the nature of her complaints should have prompted a more urgent response. 366. In original statements made to GMP in 2010 and subsequently to the IPCC in 2013, both Police Sergeant Arkwright and Police Constable Bagnall accepted following their interview with Ms Cullen on 22 June 2009, that they were both aware of the intelligence concerning the previous arrest of Mr Ghafelipour in 2007. 367. This intelligence made it clear what the alleged offences were and the outcome of his arrest and interview. It was very obvious that there were distinct similarities in the circumstances of the two incidents. There were allegations that Mr Ghafelipour had allegedly made threats to kill two ex girlfriends with whom he had had brief relationships and that following the break up of each relationship he had allegedly harassed each of the women involved. On each occasion the women had made conscious decisions not to proceed with complaints against him. 368. The officers were then faced with two choices; either to disclose the information on the basis that it was necessary to do so for Ms Cullen’s well being or not to disclose it on the basis that there was not sufficient risk of harm to her to justify the disclosure. 369. The Data Protection Act 1998 makes regulations for the processing of information held on individuals and protects them from the improper use of correct information known about them. 370. Section 29(3) of the Act allows the disclosure of information for policing Version 0.1 Page 52 of 58 IPCC Final Report Ms ********** and Ms Cullen purposes in order to prevent or detect crime or to apprehend or prosecute offenders. 371. Similarly the Human Rights Act 1998 respects the rights of individuals in their private and family life, but public authorities can interfere with that right in the interest of public safety, or the prevention of crime or for the protection of health. 372. Consequently, the officers would be entitled to disclose the intelligence held about Mr Ghafelipour to Ms Cullen if they believed it was necessary in order to protect her safety and there in nothing in GMP policy or in the Data Protection Act, which determines the rank or role of the person who makes the decision on the issue. 373. However, before making that decision the officers state that they took into account a number of factors including; Ms Cullen’s demeanour on reporting the matter to them. Her statement that Mr Ghafelipour’s comments were made ‘in the heat of the moment’ Her apparent and declared determination not to support a prosecution against Mr Ghafelipour and her view that she simply wanted him to leave her alone. The content of the PNC check of Mr Ghafelipour’s police record and the absence of any warning markers for violence, or weapons. Ms Cullen’s statement that he had never used or threatened violence towards her. The action they proposed to take including contacting Mr Ghafelipour to warn him not to contact Ms Cullen and her agreement with this course of action. 374. In view of these factors the officers decided not to inform her of Mr Ghafelipour’s arrest in 2007 and the intelligence surrounding it. 375. Shortly after this, when Ms Cullen had left the police station the officers Version 0.1 Page 53 of 58 IPCC Final Report Ms ********** and Ms Cullen then checked the GMP internal intelligence system (OPUS) and this confirmed the details of the arrest in 2007. 376. Once again they decided not to disclose the circumstances of the 2007 allegations, this time taking into some additional factors; The fact that Mr Ghafelipour had not been charged with or convicted of the offences and that the complainant in these offences, Ms **********, had withdrawn her complaint on the basis that he no longer posed a threat to her. That Mr Ghafelipour had not come to the attention of the police since 2007. 377. Indeed PS Arkwright stated that he was ‘perfectly satisfied’ that Mr Ghafelipour posed no threat to Ms Cullen based on the information he hand to hand and Ms Cullen’s own attitude. 378. However, in later statements both officers also stated that had Mr Ghafelipour been convicted of the alleged offences in 2007 then they would have given ‘serious consideration’ to informing Ms Cullen of these facts. 379. The IPCC concludes that the subsequent terrible events which took place in October 2009 when Ms Cullen died could not of themselves , be regarded as direct evidence that the decision taken by PS Arkwright and PC Bagnall was correct or not, as to do so relies on the benefit of hindsight. Our role has been to examine the quality of the decision making. 380. The officers subsequently provided reasonable rationale for making that decision, which was made on a subjective basis and on the information they had to hand, but it is also reasonable to suggest that given similar circumstances and with access to the same information, other officers might have made a different decision. 381. The IPCC believes that it would be inappropriate to speculate on what the outcome of Ms Cullen’s relationship with Mr Ghafelipour would have been, Version 0.1 Page 54 of 58 IPCC Final Report Ms ********** and Ms Cullen had she known of his background with the police. 382. However, the fact that Ms Cullen was not made aware of Mr Ghafelipour’s background and was therefore denied the chance to make appropriate and more informed decisions in respect of her contact with him, points clearly to a missed opportunity. 383. The IPCC finds that on the balance of probabilities PS Arkwright and PC Bagnall acted in accordance with accepted practice and legislation in making this decision and that consequently they have no case to answer. 384. The IPCC also finds, however, that the overall handling of Ms Cullen’s allegations by PS Arkwright and PC Bagnall was questionable. 385. The advice to officers in the GMP policy template on ‘Tackling Domestic Abuse’ was quite specific in respect of positive action, the risk of failing to exercise a power of arrest, the police response which should ensure effective protection and allow the alleged offender to be held to account, and not asking the victim what they wanted the police to do. 386. Similarly the document advises that the arrest of an alleged offender acts as a ‘powerful deterrent’ against re-offending and that a complaint from a victim is not a pre-requisite for making an arrest. 387. The IPCC believes that the officers allowed Ms Cullen to disproportionately dictate their actions by declaring that she did not want any action taken against Mr Ghafelipour. 388. Bearing in mind the intelligence the officers had on Mr Ghafelipour regarding his previous arrest in 2007 and the distinct similarities with the allegation they were dealing with, coupled with the entries on the relevant crime report stating that Mr Ghafelipour was probably responsible for the previous offences, the IPCC believes that more positive action should have ensued. 389. However, the IPCC also believes that it cannot speculate on the possible outcome of the relationship between Ms Cullen and Mr Ghafelipour, if an arrest had taken place. Version 0.1 Page 55 of 58 IPCC Final Report Ms ********** and Ms Cullen 390. The information provided to the Public Protection Investigation Unit by PS Arkwright was both incorrect and incomplete. Had the correct and complete information been passed on then that unit may have taken more appropriate action in dealing with the incident. 391. There is evidence that the officers did take some action. PS Arkwright contacted Mr Ghafelipour and warned him about his future behaviour and told him not to contact Ms Cullen and the officer later contacted Ms Cullen herself to check on her welfare. 392. Consequently, the IPCC believes that the conduct of the officers on this occasion does not amount to misconduct but rather to poor performance on their behalf. 393. The IPCC notes that both officers received management advice following the previous managed investigation in relation to the information which was inputted onto the incident log (1395 of 21/06/09) following the interview with Ms Cullen. The decision not to include the circumstances of the alleged offences in 2007 in the IPCC managed investigation. 394. There were significant shortcomings in the manner in which GMP conducted their investigation into the allegations made by Ms **********in 2007. 395. An officer with short service and still in his probation was allowed to investigate serious offences and important sources of evidence were overlooked or abandoned. 396. Although on this occasion Mr Ghafelipour was arrested and interviewed at length, the IPCC believes that a more thorough and robust investigation should have been undertaken. 397. It cannot be overlooked that there was at least a possibility that Mr Ghafelipour might have been prosecuted had such an investigation taken place and subsequently there was at least a possibility that he would then Version 0.1 Page 56 of 58 IPCC Final Report Ms ********** and Ms Cullen have been deported. 398. The circumstances of those allegations were very similar in many respects to the allegations made by Ms Cullen and similar shortcomings in the manner in which her own allegations were handled by GMP have been identified. 399. On this occasion Mr Ghafelipour was not arrested despite a GMP policy stating that arrest in these circumstances was a ‘powerful deterrent’ against re-offending. 400. On both occasions disproportionate emphasis was placed on the decision of victims not to proceed with the investigations despite contrary force policy advice. 401. Consequently the IPCC believes that in failing to investigate the allegations made by Ms **********in 2007, the managed investigation in 2009 missed an opportunity to highlight two occasions on which GMP had failed to deal adequately with victims of domestic violence. 402. However, the IPCC believes that these collective failures on the part of individuals, do not amount to misconduct but rather to poor performance on the part of these individuals. 403. Greater Manchester Police has taken steps to ensure that training in dealing with reports of domestic violence and harassment are dealt with in a more professional manner at police station enquiry desks and similarly it should ensure that future reports of domestic violence are treated with the appropriate urgency by all police officers and police staff assigned to deal with them. Learning Report 404. There is no learning report following this investigation John Brennan Version 0.1 James Howells Page 57 of 58 IPCC Final Report Ms ********** and Ms Cullen Lead Investigator, IPCC Deputy Senior Investigator IPCC 15 October 2013 15 October 2013. Version 0.1 Page 58 of 58
© Copyright 2026 Paperzz