2014 Sustainability - Data Overview
BECU COMMUNITY REPORT
As a not-for-profit member-owned credit union, we understand
that it makes good business sense and long-term community
sustainability to help improve the financial health of our
members and communities. And we believe that doing this
while limiting our environmental impact will help ensure
the long-term sustainability of all.
We are in the process of revamping the way we report our
sustainability so this year we are providing only our data tables.
Come back April 2016 to see our revised Sustainability Report.
BECU AT A Glance
Members
Assets
Member Equity
Return to Membership Total
Return per Member
Number of Retail Locations
Philanthropic Donations
Greenhouse Gas Emissions
Employees
2013
800,736
$11.9 Billion
$1.15 Billion
$129.6 Million
$153
39
$3.0 Million
5,829 Metric Tons
1,224
2014
886,677
$13.1 Billion
$1.3 Billion
$148.9 Million
$171
39
$3.3 Million
5,855 Metric Tons
1,248
% Change
10.7%
10.1%
13.0%
14.9%
11.8%
0.0%
9.7%
0.4%
2.0%
Loans/Asset Buliding
Number of Home Loans Originated
Value of Home Loans Originated
Number of Home Loans in Portfolio
Value of Home Loan Portfolio
Number of FHA Loans Originated
Value of FHA Loans Originated
Number of FHA Loans in Portfolio
Value FHA Loan Portfolio
Member Advantage Accounts
Additional Amount paid (Savings)
Additional Amount paid (Checking)
Early Saver Accounts
Additional Amount paid
VISA reprice
2013
6,893
$1.5 Billion
37,209
$6.5 Billion
76
$16.7 Million
347
$67.7 Million
394,757
$5.2 Million
$7.2 Million
84,239
$1.2 Million
19,235
2014
4,542
$1.0 Billion
37,728
$6.6 Billion
41
$9.2 Million
343
$66.1 Million
446,424
$4.7 Million
$6.3 Million
86,551
$1.5 Million
30,981
% Change
-34.1%
-33.3%
1.4%
1.5%
-46.1%
-44.9%
-1.2%
-2.4%
13.1%
-9.6%
-12.5%
2.7%
25.0%
61.1%
Community Involvement/Education
School Grants
People Helping People Awards
Scholarships Awarded
Total Scholarships Awarded to Date
Total $ of Scholarships Awarded this year
Total $ of Scholarships Awarded to date
Financial Education Seminars Presented
Total Participants
Employee Volunteer Hours
Volunteer Hours per employee
Employee Philantropic Donations
BECU Gift Match
2013
$100,000
$100,000
50
715
$125,000
$1.55 Million
400
7,000
9,541
7.9
$149,679
$149,679
2014
$100,000
$100,000
75
790
$225,000
$1.78 Million
375
8,700
11,268
9
$201,243
$212,326
% Change
0.0%
0.0%
50.0%
10.5%
80.0%
14.8%
-6.3%
24.3%
18.1%
13.9%
34.4%
41.9%
Workforce Data
Total Employees
Full Time
Part Time
# of employees that work remote
Employee Turnover
2013
1,224
1,171
53
65
14.75%
2014
1,248
1,213
35
73
16.74%
% Change
2.0%
3.6%
-34.0%
12.3%
13.5%
NPS
12/31 Target
12/31 Actual
Credit Union Average
Financial Institution Average
2013
71%
69.41%
59.79%
29%
2014
71%
71.04%
59.01%
29%
BECU collects data on several relationship attributes to better understand
which aspects of the member experience have the most impact on Net
Promoter Scores. Members are asked to rate how important several
statements are to their relationship with the credit union. These ratings
are paired with likelihood to recommend scores, in order to determine
underlying drivers of loyalty. This chart outlines the key drivers of credit
union likelihood to recommend scores for overall Relationship surveys.
60939 10/15
Carbon Emissions
Company Fleet
Business Travel
Employee Commute
Energy
Paper
Waste
Freight
Total
Metric Tons per Employee
Metric Tons Per Member
2013
24 Metric Tons
389 Metric Tons
3,096 Metric Tons
1,905 Metric Tons
169 Metric Tons
243 Metric Tons
2 Metric Tons
5,829 Metric Tons
4.76
0.007
2014
24 Metric Tons
340 Metric Tons
3,157 Metric Tons
1,905 Metric Tons
180 Metric Tons
247 Metric Tons
2 Metric Tons
5,855 Metric Tons
4.69
0.007
% Change
0.0%
-12.6%
2.0%
0.0%
6.5%
1.6%
0.0%
0.4%
-1.5%
-4.3%
2007 Benchmark
198
605
2,225
1,933
361
280
0
5,604
5.78
0.011
%Change
-87.9%
-43.8%
41.9%
-1.4%
-50.1%
-11.8%
200.0%
4.5%
-18.9%
-37.7%