mHealth Solutions
mHealth
[em-hel-th]
noun, often attributable \ also known as m-health or mobile health
A term used for the practice of medicine and public health, supported by mobile devices. A component of eHealth,
the term is most commonly used in reference to using mobile communication devices, such as mobile phones,
tablet computers and PDAs, for health services and information, but also to affect emotional states.
GoldCare’s mHealth Solutions give your field staff connectivity and information when and where it’s most needed: at the point-ofcare. Our award-winning, innovative suite of software solutions efficiently manages the full continuum of care to ensure accurate
and timely service delivery and maximize resources and workflow, ultimately improving your quality of care and strengthening your
bottom line.
Mobilize your Workforce with MobilityPlus
Spend less time on administrative duplication and more
time with your clients! MobilityPlus gives you the freedom
to view and record client activities, appointments, and other
information onsite, in real time, at the client’s location using a
smartphone.
Connect to Real-Time Information with
WebAccess
WebAccess supports a shared electronic health record and a
single plan of care by allowing remote staff, service partners
and funding providers to securely access relevant GoldCare
information on any mobile device with an Internet connection.
44 Conveniently access and maintain client, appointment
and program information.
44 Increase worker productivity with immediate, secure access
to information in GoldCare from any location.
44 Begin, end and make changes to an appointment
directly from your phone—a significant time-saver.
44 Efficiently and remotely complete program admissions and
discharges, schedule updates, assessments, care plans,
progress notes, and more.
44 Design and customize notes about clients and
appointment to meet the requirements of your
organization.
44 Stay in touch with clients and workers with automatic
dial and instant messaging features.
44 Stay on track with GPS, map and driving directions to
appointments.
44 Expedite the billing process and eliminate data entry
redundancies by providing permission-controlled access
to specific areas of the WebAccess interface to external
users, such as service partners, contract workers, funding
agencies, and clients and their families.
Complete Care Services in the Home with Care Anywhere
No Internet access? No problem! Ideal for areas with limited or no Internet connectivity,
award-winning Care Anywhere provides the ability to synchronize data collected at the
point of care using your laptop or tablet and empowers remote staff with access to upto-date information when and where they need it.
44 Ideal for rural areas with limited or no Internet connectivity, Care Anywhere allows you
to operate in disconnect mode and synchronize data upon return to the office.
44 Eliminate data-entry duplications by conducting assessments, creating care plans,
updating client healthcare records, reviewing diagnoses and progress notes, and
more—all from the client’s home.
44 Client assessment protocols and outcomes scores are automatically generated and
can be reviewed directly in the home for immediate and collaborative care planning.
44 Maintain data security with end-to-end encryption throughout synchronization.
Confirm Service Fulfillment with Telephony
Looking for an easy way to increase both the accuracy of client billing and the efficiency
of employee payroll? With Telephony, field staff can confirm service start/end times by
phone in real time from the client’s home or by cell phone.
44 Conveniently confirm service fulfillment in real time from the client’s home by phone.
44 Quickly record start/end times and visit duration—information that is essential for
accurate and timely service billing. Service planners are notified by email of scheduled
appointments that have not been started and are at risk of being missed.
44 Ensure worker safety with the ability to confirm staff location and allow staff to leave
and receive messages about completed and upcoming client visits.
44 When used in conjunction with GoldCare Mapping, Telephony calls can be
automatically tagged with travel time and distance to further streamline the billing
process.
Each point-of-care solution has distinct functionality and benefits to meet your
organization’s unique requirements; regardless which GoldCare solution you select,
all employees will have access to up-to-date information in secure client records. This
integrated approach to healthcare information management helps your organization
improve staff communications, reduce administrative workload and significantly
increase operational efficiency.
“GoldCare really allows me, from an offsite position, to look at the client
information over a secure site, and help our service coordinators to really
problem solve and figure things out. So I can login and see what’s been done in
terms of client interviews and other issues, review that information offsite, and
then provide some information back. So GoldCare really does connect us virtually
together.”
~ Michelle Biehler, Clinical Director
Access and Service Coordination,
Children’s Treatment Network of Simcoe York
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Maximum (incl. Assessments & Care Planning) - Reg. Care Workers
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Wireless Internet
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Telephone/Cell Phone
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Telephony
WebAccess
Minimal (Visit Management) - PSWs
Care Anywhere
MobilityPlus
Comparison of GoldCare
Mobile Solutions
C omplexit y of Dat a C ollection
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In-Field C onnectivit y
Disconnected Mode
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Dat a Accessibilit y
Staff
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Contract/Service Providers
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Clients
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Funding Agencies
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Scheduling Capabilities
Allocate Resources
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Confirm Visits
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View/Update Schedules
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Mobile Plat form
Tablet
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Laptop/Netbook
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Telephone
Smartphone
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“It has been a very exciting project and I thought it would be interesting to look
at some data of branches pre and post implementation and compare to those that
have not implemented as of yet. We pulled some data for missed and unfilled visits
for the months of January 2013, June 2013 and November 2013. In branches that
have BB10s in place, missed visits have decreased by 33 percent and unfilled visits
have decreased by 61 percent overall.”
Jo-anne Stone-Burke
National Director, Strategic and Operational Transformation
Revera
About GoldCare
GoldCare is a leading healthcare technology software provider for home, community and
long-term care sectors. An integrated approach to care management and support, and
dedication to industry-advancing solutions are just some of the reasons why GoldCare is
used by hundreds of organizations across Canada, Australia and New Zealand. MobilityPlus
and our other mobile solutions make providing care at the point-of-care convenient,
reliable and secure.
Contact us today to get started!
1.800.463.2688 |
www.mygoldcare.com
[email protected]
99 Randall Drive,
Waterloo, ONTARIO
N2V 1C5 CANADA