Enterprise Application
Architecture
1.
Standard
QH-IMP-402-5:2015
Statement
The Application Architecture describes the specific directions, constraints and requirements in the
application domain and describes how applications can deliver business and information needs.
The Application Architecture will guide and constrain decisions to ensure that its application portfolio meets
the needs of the enterprise and its stakeholders.
This Standard identifies the minimum requirements for applying the Department of Health Enterprise
Application Architecture to support the department’s vision, strategic plans, and performance objectives.
2.
Scope
Compliance with this standard is mandatory.
This Standard applies to all employees, contractors and consultants within the Department of Health
divisions, agencies and commercialised business units.
3.
Content
3.1
Enterprise Architecture Application Domain
3.1.1 The Department of Health Enterprise Application Architecture shall describe the specific
directions, constraints and requirements in the application domain.
3.2
Enterprise Architecture Application Portfolio Classification
3.2.1 The Department of Health Enterprise Application Architecture shall provide a basis to classify
applications in a structured manner.
3.2.2 The Department of Health Application Products and Services Portfolio Classification scheme
shall provide the mandated and commonly used applications to be used to deliver services to
customers.
Note The Department of Health Application Portfolio Classification extends the Queensland
Government Application Classification Portfolio Framework to include sub domains relevant to the
core business of healthcare. This framework provides a generic taxonomy for classifying and
cataloguing Queensland Government Application Assets using a three level classification approach.
It also provides for extending the taxonomy with additional levels of classifications and variants
within the third and lower level classifications.
Note The Department of Health Application Portfolio Classification diagrams provided in
Appendices 1 and 2 show the Application Portfolio Classifications through level four together with
the QH-A-8.2 domain expanded for health specific requirements and the Enterprise Services
domains. Where the QGEA Application Portfolio Classification Framework has provided
classifications applicable for use by the Department, these have been retained. QGEA
classifications which are not used by the Department are shaded grey in the diagram. Where the
Department requires additional classifications to accurately describe its agency specific application
assets, these have been added and are denoted by a heavy outline in the diagram. The associated
descriptions are included in the application architecture positions tables in section 5.4 of this
standard.
Note The alignment of the Department of Health Application Products and Services Portfolio
Classification to the Queensland Government Application Classification Alignment is included in
Appendix 3.
3.3
Mandated Application Architecture Artefacts
3.3.1 Queensland Government
The following information standards and policies from the Queensland Government Enterprise
Architecture (QGEA) and other Queensland Government sources shall be considered part of the
Department of Health Application Architecture:
•
QGEA Open Source Policy
•
QGEA Software Asset Management Policy
Note The Open Source Software Policy endorses the controlled use of appropriately licensed
Open Source Software products within Queensland Government and the controlled release of
Queensland Government owned software as Open Source Software.
3.3.2 Business Architecture Policy Considerations
The following Department of Health Business Architecture processes and associated policies shall
be considered for their potential influence or impact on the Department of Health Enterprise
Application Architecture:
Business Process Classification
Policy requirement
Plan for Information Resource
Management
[QH-BP-9.1]
• QGEA ICT Resources Strategic Planning Policy (IS2)
• Dept. of Health ICT Planning and Reporting Policy
Manage Information and Data
[QH-BP-9.4]
• Dept. of Health ICT Procurement and the Procurement
Policy
3.4
Application Architecture Positions
3.4.1 Where an applicable position states a mandated product/service, it shall be used when
implementing a new product/service, replacing an existing product/service, or if major
enhancements to an existing product/service are required. If there are multiple products/services for
an applicable position, one of the products/services shall be used. A dispensation shall be required
to not proceed with a mandated product/service. Where no mandated options are specified, there is
no restriction or requirement for a dispensation.
Note Additional explanatory information on the domains is provided in the Queensland
Government Application Classification Framework.
3.4.2 Generic Service Delivery [QH-A-1]
The following Generic Service Delivery domains are applicable to the Department of Health and
where indicated, the nominated positions shall apply for the respective domains:
Note Applications that are available but not specifically mandated are listed in the Product/Service
Name sections. Further information regarding the individual application systems is available from the
IT Applications Catalogue (http://qheps.health.qld.gov.au/hsia-spp/docs/docs_spp/id02525.pdf).
Application
Function
Description
Product/Service Name Notes
QH-A-1
Generic
Service
Delivery
Generic Service Delivery includes those aspects Refer to lower level
of service delivery that are of a more generic
domains
nature and are likely to occur across many if not
all agencies. In the Generic Service Delivery
domains it is possible that there are commercial
off-the-shelf products that may meet the needs of
departments. Moreover, a product that services
one department in any one of the domains may
well also be suitable to service other departments
with little or no change.
QH-A-1.1
Authorities,
Licences,
Mandated:
This domain comprises all applications
supporting the management of authorities,
Monitoring, Applications,
licences and permits for the full lifecycle of the
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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Application
Function
Description
Product/Service Name Notes
Permits and
Awards
authority. This includes creation of the
authority, update of the authority, renewal of
the authority, revocation or cancellation of the
authority.
The distinguishing feature of each of these
(authorities, licences, permits and awards) is
that they are attached to a person or an
organisation. Compare this to registrations
and inspections with relate to objects or
premises. It also includes applications that
support the granting and management of
Awards. Examples include: Internal Agency
Awards, Awards to communities and
Individuals, Academic Awards.
Permits and Licensing
Events (MAPLE)
QH-A-1.2
Accreditation
This domain includes all applications
No mandated
supporting the process of accrediting
product/service position
individuals or organisations as qualified to
deliver a particular service or conduct a type of
business. Applications in this domain will
typically maintain details of the accreditation,
manage the life of the accreditation, maintain
details of any assessments or inspections that
may have occurred to evaluate the
accreditation, and so on.
QH-A-1.3
Registration
and
Inspections
This domain comprises all applications
supporting the management of registration
processes. It includes registration, renewal,
transfer, deregistration, cancellation, and
managing the registration details. It also
includes any associated inspections required
to establish or maintain a registration.
No mandated
product/service position
Mandated:
QH-A-1.4
This domain covers applications that support
Scheduling
providing scheduling and timetabling services Interpreter Service
and Bookings to customers and taking bookings for services Information System (ISIS)
or other resources. The domain does not
include enrolments but may have functionality
to deal with wait listing and the associated
notifications.
QH-A-1.5
Information
Submission
This domain includes applications that support No mandated
the submission of information to departments. product/service position
For example, applications that allow forms to
be lodged electronically, applications that
allow members of the public to register their
interest, applications that allow partner
organisations to provide status reports, and so
on. Applications that manage the collection of
data and responses to surveys would be
included in this domain.
QH-A-1.6
Information
Provision
This domain includes applications that are
general information provision applications. For
example, applications that provide updates on
statistics that a department maintains,
applications that provide policy information in
response to a customer query and, customised
or in-house developed front-ends to datasets
such as geographical and spatial content.
Refer to lower level
domains
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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Application
Function
Description
Product/Service Name Notes
QH-A-1.6.1
Collaboration
Management
This domain includes application functionality
that more specifically provides information as
part of a collaboration suite.
No mandated
product/service position
QH-A-1.6.2
Content
Management
Mandated: Enterprise
This domain includes application functionality
that is designed to administer content. Examples Web Publishing Service –
include Web Content Management Systems
TeamSite
(internet and intranet)
QH-A-1.6.3
Portal
Applications
This domain includes application functionality
that is presented through a portal.
QH-A-1.6.4
This domain includes application functionality
Spatial
that is geographical or map based.
Information
Management
Software (GIS)
Mandated: QHEPS
No mandated
product/service position
QH-A-1.7
Subsidies,
Grants,
Benefits &
Assistance
This domain covers all applications supporting No mandated
the management and distribution of grants,
product/service position
benefits, subsidies and financial assistance.
These applications will typically have reporting
components and will commonly be linked,
either directly or indirectly to financial
management systems.
QH-A-1.8
Infringement
Management
This domain comprises all applications
No mandated
supporting the detection, tracking, and
product/service position
resolution of infringements. Infringements may
result in fines, demerit points and law court
appearances.
QH-A-1.9
This domain covers all applications supporting
Investigations the investigation of an individual, an
Management organisation, or an event. Applications in this
domain will typically also include the ability to
track all parts of the investigation across a
prolonged series of interactions with multiple
individuals, organisations, or locations. For
example, police investigations of crimes,
worker’s compensation investigations, etc.
Mandated: Queensland
Incidents in Transfusion
Haemovigilance System
(QiiT)
Other application(s):
Queensland Health Risk
Management System
(QHRisk)
QH-A-1.10
Case
Management
This domain covers all applications supporting No mandated
a prolonged series of interactions with a client, product/service position
or an organisation on an issue or set of issues.
For example, areas such as community, child
safety, health, justice and industrial relations
would have applications in this domain.
QH-A-1.11
Library
Management
This domain includes all applications
supporting the management of resources in a
library situation. Applications in this domain
will typically include catalogue management,
loan management, acquisition management,
and so on.
QH-A-1.12
Event
Management
This domain includes all applications
No mandated
supporting the management of major events
product/service position
such as major sporting events, heads of
Government meetings, major conferences and
exhibitions, etc. Applications in this domain
No mandated
product/service position
Enterprise Application Architecture Standard
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Strategy and Architecture Office
Effective date: 01 July 2015
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Application
Function
Description
Product/Service Name Notes
may include all aspects of an event such as,
scheduling, marketing, ticketing, coordination
of services, security, transport, etc.
QH-A-1.14
Computer
Based
Training
This domain includes applications that deliver, No mandated
manage, or administer computer-based
product/service position
training. This will also include any computerbased assessment capabilities.
3.4.3 Line of Business Service Delivery [QH-A-2]
The following Line of Business Service Delivery domains are applicable to the Department of Health
and where indicated, the nominated positions shall apply for the respective domains:
Application
Function
Description
Product/Service
Name
QH-A-2 Line of
Business
Service
Delivery
This domain encompasses the range of
application types that support the ‘core
businesses’ of Queensland Government
departments that are not represented in the
Generic Service Delivery domain. As such it is a
diverse domain where commercial software
products are often less likely to be available and
therefore applications are more likely to be
sourced from other jurisdictions or custom
developed.
Refer to lower level
domains
QH-A-2.1
Learning
This domain comprises all applications supporting Refer to lower level
planning, developing, delivering and assessing of domains
learning activities.
QH-A-2.1.1
Student
Enrolment and
Results
No mandated
This domain includes applications that manage
the enrolment of students in a course of study and product/service position
the management of the results of any
assessments they undertake as a result of the
enrolment. This may or may not include the
aggregation of the results to determine if they
qualify for an award.
QH-A-2.1.2
Timetabling
No mandated
This domain includes applications that manage
the scheduling and timetabling associated with the product/service position
allocation of classes, instructors, students and
venues.
QH-A-2.1.3
Curriculum
Development
and
Management
This domain includes applications that assist in
the development and management of curriculum
in a course of study.
QH-A-2.2
Public Safety
and
Emergency
Response
This domain comprises all applications supporting Refer to lower level
preparedness and response to emergencies.
domains
QH-A-2.2.2
Disaster
Management
This domain encompasses those applications that No mandated
product/service position
support the management of the response to
natural and unnatural disaster events.
Notes
No mandated
product/service position
Enterprise Application Architecture Standard
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Strategy and Architecture Office
Effective date: 01 July 2015
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Application
Function
Description
Product/Service
Name
QH-A-2.2.3
Emergency
Response
Management
This domain includes applications that assist in
the management, coordination and operation of
emergency staff and facilities in the event of an
emergency situation such as aircraft crashes,
bridge or building collapses, hostage situations,
water contamination etc.
No mandated
product/service position
Notes
QH-A-2.3 Law This domain includes applications that support
Refer to lower level
and Justice
lines of business in the law and justice sector. This domains
has a strong relationship to the Operational
Policing domain.
QH-A-2.3.1
Incident
Management
This domain includes applications that assist in
the recording and management of incidents.
No mandated
product/service position
QH-A-2.3.2
Forensic
Services
This domain includes applications for the
management of forensic services associated with
police and coronial investigations. Examples of
forensic services include clinical forensic medical
services, fingerprints, DNA, composite imaging,
and photographic services.
No mandated
product/service position
QH-A-2.5
Paramedical
This domain comprises all applications supporting No mandated
paramedical activities.
product/service position
QH-A-2.14
Community
and Welfare
This domain includes applications that support the No mandated
product/service position
provision of support, aid and assistance to
persons in need in the community.
3.4.4 Client/Patient Relationship Management [QH-A-3]
The following Client/Patient Relationship Management domains are applicable to the Department of
Health and where indicated, the nominated positions shall apply for the respective domains:
Application
Function
Description
Product/Service Name Notes
QH-A-3 Client This domain encompasses all applications
Refer to lower level
/ Patient
supporting client/patient interaction spanning pre- domains
Relationship
sales, sales, and post-sales.
Other application(s):
Management
Quitline CRM – deliver,
record and report on
Quitline programs
QH-A-3.1
Sales
The Sales domain incorporates applications that
support the management and operation of the
sales function in departments.
Refer to lower level
domains
Client Account This domain includes applications for the
Management management of client account information and
QH-A-3.1.1
the associated financial records.
No mandated
product/service position
QH-A-3.1.3
Partner
Relationship
Management
No mandated
product/service position
This domain includes applications for the
management of partner organisations and the
tracking and management of all of the
interactions with those partners.
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Strategy and Architecture Office
Effective date: 01 July 2015
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Application
Function
Description
Product/Service Name Notes
QH-A-3.2
This domain includes applications that deal with
Marketing and the marketing and advocacy activities of a
Advocacy
department. Advocacy includes promotional
programs run by government to influence the
public’s behaviour, for example, Don’t drink and
drive.
Refer to lower level
domains
QH-A-3.2.1
This domain includes applications for product and No mandated
Product,
service development, promotion, distribution, and product/service position
Service
planning.
Development
and Marketing
QH-A-3.2.2
Client
Marketing
This domain includes applications for customer
prospecting, segmentation and campaigns.
No mandated
product/service position
QH-A-3.2.3
Marketing
Analytics
This domain includes applications for measuring
and reporting on marketing efforts, determining
market/product/customer profitability, predictive
modelling, and product/market/customer
optimisation.
No mandated
product/service position
QH-A-3.2.4
Brand
Management
This domain includes applications for trade
promotions, product development management
and market research.
No mandated
product/service position
QH-A-3.3
Customer
Service and
Support
The Customer Service and Support domain
encompasses applications that service and
support the customer both before and after the
customer's purchase of a product or service.
Refer to lower level
domains
Other application(s):
Online Provisioning
System (OPS)
QH-A-3.3.1
This domain includes applications for non-product No mandated
Client / Patient based client/patient service and includes
product/service position
Service
functions to cater for client/patient complaints
regarding product or service delivery, problems
with billing, etc.
QH-A-3.3.2
This domain includes applications for product
Client / Patient based client/patient support and includes
Support
functions such as product usage support,
implementation and problem
identification/diagnosis and resolution, and
managing onsite support staff.
No mandated
product/service position
QH-A-3.3.3
Call Centre /
Help Desk
This domain includes applications for managing
multiple channels of interaction with internal or
external customers for the purpose of providing
advice to enquiries and recording problems and
complaints. Call centres and help desks typically
include at least a telephone channel.
Mandated:
Self Service Centre
(SSC)
QH-A-3.3.4
Complaints
Management
This domain includes applications for managing
complaints from internal or external sources.
Mandated: Environment
Health Information
Network (EHInfonet)
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Strategy and Architecture Office
Effective date: 01 July 2015
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3.4.5 Research Management, Science and Engineering [QH-A-4]
The following Research Management, Science and Engineering domains are applicable to the
Department of Health and where indicated, the nominated positions shall apply for the respective
domains:
Application
Function
Description
Product/Service
Name
QH-A-4
Research
Management,
Science and
Engineering
This domain encompasses application
functionality that directly supports scientific and
engineering processes.
Refer to lower level
domains
Other application(s):
Consumer Perceptions
of Care (CPOC) – data
collection application
QH-A-4.1
Design and
Engineering
This domain includes computer-aided tools
used by architects, plant engineers, civil
engineers, draftspersons, analysts and
technicians. These tools are for common design
applications such as conceptual design,
industrial design, structural and thermal
analysis, detail design, and electromechanical
design. It includes designing buildings and
industrial plants.
Refer to lower level
domains
QH-A-4.1.1
Computeraided Design
This domain includes applications that provide
direct support for design activities. A typical
example is a CAD package.
No mandated
product/service
position
QH-A-4.2
Research
This domain includes applications that support
research processes.
Refer to lower level
domains
Other application(s):
Database of Research
Activity (DORA)
QH-A-4.2.1
Statistical
Tools
This domain includes applications for the
storage and manipulation of statistical data
typically associated with analytical research
activities including analysis of survey data.
No mandated
product/service
position
QH-A-4.2.2
Laboratory
Systems
This domain includes applications used to
analyse materials, samples and data in a
laboratory environment in a medical, science or
engineering capacity.
Mandated: AUSLAB,
AUSCARE
QH-A-4.2.3
Trials
This domain includes applications used for
research and science-based trials. Prime
examples will be software supporting medical
trials.
No mandated
product/service
position
QH-A-4.3
Modelling and
Simulation
This domain covers applications that support
modelling and simulation activities such as
transport network modelling that allow the
construction and execution of models through
simulation of real world environments and
events.
No mandated
product/service
position
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Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
Notes
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3.4.6 Supply Chain Management [QH-A-5]
The following Supply Chain Management domains are applicable to the Department of Health and
where indicated, the nominated positions shall apply for the respective domains:
Application
Function
Description
QH-A-5
Supply Chain
Management
This domain covers application functionality to Refer to lower level
support all aspects of sourcing goods,
domains
services and information used or consumed in
the production of the organisation’s outputs, or
used to support the day-to-day operation of
the organisation.
QH-A-5.1
Supply Chain
Planning
This domain covers application functionality
that supports the optimisation of the flow of
goods, services and information from supplier
to customer.
QH-A-5.2
Sourcing and
Procurement
This domain covers application functionality
No mandated
that supports the efficient supply of goods and product/service position
services across enterprise boundaries
incorporating the tendering and evaluations of
external partners/suppliers in the supply chain.
QH-A-5.3
Contract
Management
This domain focuses on the entire contract
lifecycle, including requirements planning,
procurement, negotiation, collaboration,
performance and compliance management,
documentation (contracts, meeting minutes,
discussions), variations and events (such as
contract renewal or termination).
No mandated
product/service position
QH-A-5.4
Inventory /
Consumables
Management
This domain covers those applications that
manage inventory and associated activities
such as receiving and shipping. Also included
are those applications that provide
functionality for managing consumables such
as tracking their usage and expiration,
providing advanced notification of their
expiration, and notification of the need for
reordering.
Mandated: HP
OpenView – service
desk management
system
HP OpenView
mandated for
ICT Inventory
for ICT
Enterprise
Services.
Mandated: iPharmacy
For
pharmaceutical
s.
This domain covers applications used to plan
and manage fleet.
No mandated
product/service position
QH-A-5.5
Fleet
Management
Product/Service Name Notes
No mandated
product/service position
3.4.7 Enterprise Resource Planning [QH-A-6]
The following Enterprise Resource Planning domains are applicable to the Department of Health
and where indicated, the nominated positions shall apply for the respective domains:
Application
Function
Description
Product/Service Name
QH-A-6
Enterprise
Resource
Planning
This domain includes domains that support the
day-to-day back-office operation of the
organisation.
Refer to lower level
domains
QH-A-6.2
Enterprise
Asset
This domain provides support for assets through Mandated: HP
OpenView – service
their entire lifecycle from procurement through
maintenance to disposal as well as providing
desk management
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Strategy and Architecture Office
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Notes
HP OpenView
Mandated for ICT
non-financial asset
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Application
Function
Description
Product/Service Name
Notes
Management
mechanisms to track and monitor asset
performance.
system
management for
ICT Enterprise
Services.
Mandated: SAP for
,
Enterprise Asset
Management (FAMMIS)
Other application(s):
Medical Aids Information
System (MAIS) equipment management
system,
Resource Management
System (RMS) –
including managing fleet
and equipment, rooms
and training courses
QH-A-6.3
Maintenance
Management
This domain covers application functionality for
work and materials management for fault repair,
regular preventative maintenance and service
activities. It is applicable to manufacturing,
utilities, facilities, transportation, etc where
assets and equipment subject to wear, failure, or
repair is utilised.
Mandated: SAP for
I
Enterprise Asset
Management (FAMMIS),
SAP for Plant
Maintenance (FAMMIS)
Other application(s):
I-Net Computerised
Maintenance
Management System
(iCMMS)
QH-A-6.4
Human
Capital
Management
This domain is a suite of applications designed
to meet the HR function of an enterprise. The
HR system stores employee information,
automates business processes, and generates
reports for management.
Human Resource Management includes areas
such as employee benefits, personnel
administration, contingent workforce
management, time and attendance,
organisational development, performance
management, compensation planning and
strategy, workforce analytics, and payroll.
Refer to lower level
domains
Mandated:
SAP HR
Other application(s):
Nurse on Q – nursing
agency management
service,
QH-A-6.4.1
Recruitment
This domain includes applications for the
planning, management and execution of
recruitment and selection activities.
Mandated:
Vacancy Administration
Database for Effective
Recruitment (VADER) register of surplus
employees,
Springboard – online
recruitment tool
Other application(s):
Rural and Remote Nurse
Relief Register (RRNRR)
QH-A-6.4.2
This domain includes applications for the
Employee
administration of employee records.
Administration
No mandated
product/service position
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Application
Function
Description
Product/Service Name
Notes
QH-A-6.4.3
Rostering
This domain includes applications for the
creation, administration and management of
employee rosters.
Mandated: Workbrain
Workbrain is
mandated for
interfacing with the
Payroll system
only.
QH-A-6.4.4
Time and
Attendance
This domain includes applications for the
recording, tracking and management of
employee working time. It includes applications
for dealing with time dissection and the
allocation of effort against projects and
programs.
No mandated
product/service position
QH-A-6.4.5
Workforce
Analytics
This domain includes applications for the
analysis of the workforce make-up, distributions
and requirements.
No mandated
product/service position
QH-A-6.4.6
This domain includes applications for the
Organisational management of staff development activities.
Development
No mandated
product/service position
QH-A-6.4.7
Payroll
This domain includes applications for the
management of employee payroll processing.
Mandated: SAP HR
Other application(s):
Groupwise Payroll
Workflow, Payroll
Personal Enquiry System
(PPES), Payroll Self
Service (PSS)
QH-A-6.4.8
Performance
Management
This domain includes applications for
measuring, recording and managing employee
performance.
No mandated
product/service position
QH-A-6.4.9
Compensation
Planning and
Strategy
This domain includes applications for managing
how employees are compensated for their work
and strategies associated with obtaining and
retaining an appropriate workforce through
remuneration.
No mandated
product/service position
QH-A-6.4.10
Contingent
Workforce
Management
This domain includes applications for managing
those parts of the workforce that are not part of
the establishment but are hired and retrenched
according to work demands.
No mandated
product/service position
QH-A-6.4.11
Skills
Management
This domain includes applications for recording
who is a JP, who speaks what languages, who
has specific skills etc.
No mandated
product/service position
Other application(s):
Transition Practice Nurse
Education Program
(TPNEP)
QH-A-6.4.12
Occupational
Health and
Safety
Management
This domain includes applications for
Occupational Health and Safety recordkeeping
including injury, illness, and first aid tracking as
well as assessments of worker exposure to
hazards.
Mandated: Incident
Management System
(IMS.Net), ChemAlert
Other application(s):
Staff Protect Application
(SPA) – database of staff
vaccination, immunity
and allergy information
QH-A-6.5
This domain encompasses those applications
Mandated: SAP for
Enterprise Application Architecture Standard
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Application
Function
Description
Product/Service Name
Financial
Management
that can support the financial processes of an
organisation.
The main functions of this domain include:
• General Ledger
• Budgeting
• Costing
• Receipting
• Payments
Financial Management
(FAMMIS), Transition ll
Clinical Benchmarking
System (CBS)
Other application(s):
Automated Accounts
Payable System (AAPS),
SAP Budget Planning
Tool (SAP-_ BPT),
Talons – interface
software for Transition ll,
Travel Manager – travel
and accommodation
administration
information system
QH-A-6.6
Facilities
Operations
This domain includes application functionality
No mandated
used to manage the upkeep on QH facilities and product/service position
properties.
QH-A-6.7
This domain includes application functionality to
Environmental support the waste management practices of
Management health facilities that address such concerns as
the proper disposal of wastes including clinical
and radiology wastes, medical supplies and
equipment.
Notes
No mandated
product/service position
3.4.8 Organisational Optimisation [QH-A-7]
The following Organisational Optimisation domains are applicable to the Department of Health and
where indicated, the nominated positions shall apply for the respective domains:
Usage
Description
Product/Service Name
QH-A-7
Organisational
Optimisation
This domain encompasses functionality that
Refer to lower level
helps the business fine-tune or evolve their
domains
operations to achieve an improved satisfaction of
their business objectives.
QH-A-7.1
Enterprise
Business
Intelligence
This domain provides functionality to enterprise
executives to retrieve the information to support
strategic decision-making processes, and to
operational managers to support tactical
decision-making.
Mandated: The
Enterprise ICT Service –
Enterprise Reporting
Service, Decision
Support System (DSS).
The Enterprise Reporting
Service includes
Queensland Health
Reporting Service
(QHERS), and covers
the development and
maintenance of business
or application system
related reports using the
Crystal Reports software
product.
QH-A-7.1.1
Executive /
Management
Information
This domain includes applications for
providing executive and management
information systems which provide rolled up
analytical views of the organisation to assist
No mandated
product/service position
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
Notes
Mandated for
QHERS and
DSS held
information
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Usage
Description
Product/Service Name
Systems
with strategic and tactical decision making.
This domain includes financial and
performance governance components that
advise the organisation of its attainment, or
otherwise, of the planned objectives.
QH-A-7.1.2
Enterprise
Performance
Management
This domain includes applications that assist No mandated
the enterprise to define desired outcomes, set product/service position
performance standards, link budget and other
resources to performance and report results.
QH-A-7.1.3
Statutory and
Regulatory
Reporting
This domain includes application functionality
that covers the statutory and regulatory
reporting requirement.
No mandated
product/service position
QH-A-7.1.4
Analytics
This domain includes application functionality
that supports analysis of patterns of disease,
the effectiveness of clinical intervention, and
also to assist with the identification of other
resource management efficiencies.
No mandated
product/service position
Other application(s):
Integrated Mental
Health Reporting
Repository (IMHDRR)
QH-A-7.2
Project
Portfolio
Management
This domain encompasses traditional project
management tools that aim to manage single
projects from an ‘on time, on budget’ perspective
and also includes a complementary set of
technologies and functions that enable
collaborative access by multiple users to multiple
projects with a single database repository. They
also enable a micro view of a single task, a
macro view of resources, costs and profitability.
Mandated Options:
Primavera, Microsoft
Project
Other application(s):
Health Infrastructure
Reporting System (HIRS)
QH-A-7.2.1
Portfolio
Management
This domain includes applications for managing
work from a portfolio management perspective
rather than as individual projects.
No mandated
product/service position
QH-A-7.2.2
Project
Scheduling
This domain includes applications for managing
schedules for projects and programs.
No mandated
product/service position
QH-A-7.2.3
Project
Estimation
This domain includes applications for performing No mandated
estimation tasks in project implementations.
product/service position
QH-A-7.2.4
Project Cost
Management
This domain includes applications for managing
project expenditure and scope to control costs.
QH-A-7.2.5
Program
Management
This domain includes application functionality for No mandated
managing work from a program management
product/service position
perspective rather than as individual projects.
QH-A-7.3
Knowledge
Management
The Knowledge Management domain
encompasses the applications and processes
that enable the skills, knowledge and processes
of the organisation's intellectual assets to be
captured, retained, used effectively, creatively
and consistently to improve performance and
client satisfaction. Knowledge Management as
an application domain also involves aspects of
Human Resource Management, various
organisational functions and supporting
infrastructure. If fully implemented this domain
Notes
No mandated
product/service position
No mandated
product/service position
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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Usage
Description
Product/Service Name
Notes
enables maximum benefits by acknowledging
Intellectual Property (IP) as assets.
QH-A-7.4
Document and
Records
Management
Mandated: eDRMS
Document Management is the process of
managing documents throughout their lifecycle, Platform Service
from inception, through creation, review, storage
and dissemination all the way to their destruction,
where a document is defined very widely to
include those stored electronically or on paper.
Alternatively, document management is the
process of retrieving, sharing, tracking, revising,
and distributing documents and the information
they contain. It includes such features as
security, version control, and check-in/check-out.
A records management system supports the
declaration and management of records
throughout their life cycle from creation to
destruction, including access and security.
Records management can be seen as a subset
of document management, being concerned with
specific types of documents, that is, those
officially recognised as being records, as such,
for example, for legal or auditing purposes.
QH-A-7.4.1
Tracking
This domain includes application functionality
that tracks the location and status of records
throughout their lifecycle.
QH-A-7.4.2
Acquisition
Management
This domain includes application functionality
No mandated
that obtains corporate and healthcare records.
product/service position
Scanned documents may be interrogated to
extract computable information. Examples
include scanning applications and retrieval tools.
QH-A-7.4.3
Archive
This domain includes application functionality
that archives corporate and healthcare records.
No mandated
product/service position
QH-A-7.4.4
Disposal
Management
This domain includes application functionality
that manages the disposal of corporate and
healthcare records in line with disposal
schedules.
No mandated
product/service position
QH-A-7.5
Planning and
Governance
This domain includes applications for the
management and support of the planning
processes that occur in departments as well as
supporting those functions that are essential to
good governance.
No mandated
product/service position
The eDRMS
platform
provides a
shared
centralised core
platform for
electronic
document and
records
management
using the
Hewlett
Packard (HP)
TRIM software
suite. A
business area
configures and
manages
separate HP
TRIM
containers.
No mandated
product/service position
QH-A-7.5.1
This domain includes applications for recording No mandated
Risk and Issue and managing risks and issues in an
product/service position
Management
organisation. This includes all kinds of risks and
issues from project level through to business and
Other application(s):
department level.
QHRisk is used mainly
for recording of high
level risks.
QH-A-7.5.2
Quality
Management
This domain includes applications for monitoring, No mandated
measuring, recording and managing quality. This product/service position
includes all quality issues across the organisation
from the quality of documents through the quality
of processes and practices to the quality of the
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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Usage
Description
Product/Service Name
Notes
service delivered to the customer.
QH-A-7.5.3
Policy and
Research and
Development
This domain includes applications for the
management and support of the policy
development processes that occur in
departments as well as the research processes
that support the development of policy.
No mandated
product/service position
QH-A-7.5.4
Organisational
Strategic
Planning
This domain includes applications for the
management and preparation of organisational
strategic and business plans.
No mandated
product/service position
QH-A-7.5.5
Machinery of
Government
Planning and
Execution
This domain includes applications for the
planning, management, execution and
monitoring of Machinery of Government
changes.
No mandated
product/service position
3.4.9 Health Service Delivery [QH-A-8]
The following Health Service Delivery domains are applicable to the Department of Health and
where indicated, the nominated positions shall apply for the respective domains:
Usage
Description
Product/Service Name
QH-A-8 Health
Service Delivery
This domain comprises all applications
supporting the activity of Health Service
Delivery.
Refer to lower level
domains
Other application(s):
Health Information
Database (HID)
QH-A-8.1
Clinical Point of
Care
This domain includes application functionality
that supports clinical point of care.
Refer to lower level
domains
Other application(s):
Applications providing
this functionality include
the Integrated
Electronic Medical
Record (ieMR) at ieMR
sites, ICU Metavision
for intensive care and
Medical Director for
general practice.
QH-A-8.1.1
Order/Requests
This domain includes application functionality
that supports the placement of orders or
requests for services or other treatments.
Examples include pathology orders and
radiology requests. The order is then
transferred to a fulfilment system. Order entry
applications support:
Notes
No mandated
product/service position
Other application(s):
Applications providing
this functionality include
ieMR and ICU
Metavision as order
• the fulfilment of orders or requests for
placement systems and
services or other treatments, e.g. pathology Queensland Radiology
orders and radiology requests
Information system
(QRIS), AUSLAB and
• the review and modification of orders or
Cerner RADNET as
requests for services or other treatments,
order filler systems.
e.g. pathology orders and radiology
requests.
Order entry applications also allow some
The Viewer and
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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Usage
Description
Product/Service Name
tracking of orders.
AUSCARE support the
ability to view results.
QH-A-8.1.2
Results
Reporting
This domain includes application functionality
that allows the receipt, display and
management of results e.g. from a pathology
or radiology request.
No mandated
product/service position
QH-A-8.1.3
Referrals
This domain includes application functionality
that captures where a patient is transferred to
another clinician for specialist treatment.
No mandated
product/service position
QH-A-8.1.4
Prescribing
This domain includes application functionality
No mandated
that writes prescriptions, particularly PBS
product/service position
prescriptions. It is a form of order entry but for a
specific treatment i.e. medications.
QH-A-8.1.5
Care Planning
This domain includes application functionality
that supports the creation and ongoing
management of patient care plans including
creation of care plans, assigning patients to
care plans, tailoring care plan to patient,
ordering against care plan, scheduling against
care plan, assessing outcomes against care
plan, updating patient journey against care
plan, assessment of effectiveness of care
plans.
No mandated
product/service position
QH-A-8.1.6
Procedures
This domain includes application functionality
that manages procedures (when a course of
action is intended to achieve a result in the
care of people with health problems). There are
different classes of procedures, such as
diagnostic, therapeutic and surgical.
No mandated
product/service position
Other application(s):
Endoscopy Service
Information System
Solution (ESISS) – for
endoscopy services
QH-A-8.1.7
Therapeutic
Agent
Administration
This domain includes application functionality
that manages therapeutic agents, which
consist of medications, blood products,
immunisations, dietary supplements and IV
fluids.
No mandated
product/service position
QH-A-8.1.8
Consultation
This domain includes application functionality
that a service provided by a physician whose
opinion or advice regarding diagnosis,
prognosis, treatment or management of a
specific problem has been requested by
another physician or other appropriate source.
No mandated
product/service position
QH-A-8.1.9
Clinical
Measurements
This domain includes application functionality
No mandated
that comprises cardiology measurements,
product/service position
neurophysiology measurements, respiratory
measurements, urodynamics measurements,
sleep measurements etc. Data can also be fed
into the patient’s eMR. The configuration of the
measuring equipment and the management of
the data capture and storage is the main
responsibility of the Clinical Measurements
function.
QH-A-8.1.10
This domain includes application functionality
Clinical Decision that is a centralised management of clinical
Notes
No mandated
product/service position
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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Usage
Description
Product/Service Name
Support
decision support rules.
QH-A-8.1.11
This domain includes application functionality
Clinical
that comprise papers, articles and links that
Reference Tools provide access to clinical research, clinical
protocols and guidelines, clinical policies.
No mandated
product/service position
QH-A-8.1.12
Patient
Monitoring
This domain includes application functionality
that displays and records continuous
monitoring data or patient’s vital signs, video
and audio.
No mandated
product/service position
QH-A-8.1.13
Clinical Notes &
Assessments
This domain includes application functionality
No mandated
that electronically captures clinical notes that
product/service position
document the progress and care of patients in
any clinical setting and which are otherwise not
within scope of the other eHealth priorities.
These documents may also facilitate
downstream analysis in support of practice
improvement and research activities.
QH-A-8.1.14
Care Transfer
This domain includes application functionality
No mandated
that provides facilities for compiling summaries product/service position
of a patient's encounter with a hospital or
hospital department at the time of discharge or
transfer out of that hospital or department for
the purpose of either transferring the care of a
patient to another provider or informing another
provider of the patient's clinical status and the
care delivered during an encounter.
QH-A-8.1.15
Allergies &
Adverse
Reactions
This domain includes application functionality
that records and displays all allergies and
adverse reaction to any agent as part of the
patient’s record. Decision support refers to this
information when any orders are being created
for a patient and warnings are issued if any
reaction is probable. The management of
allergies and adverse reaction involves
checking the reporting of a reaction and
ascertaining its sensitivity.
QH-A-8.1.16
Discharge
Mandated: Enterprise
This domain includes application functionality
that captures the release of a patient from care. Discharge Summary
At time of discharge, the physician prepares
(EDS)
discharge notes outlining the course of
treatment, the status at release, and the postdischarge expectations and instructions.
Notes
No mandated
product/service position
Other application(s):
This functionality is
contained in a number
of systems, For
example adverse
reactions in pharmacy
systems like Enterprise
Liaison Medication
System (eLMS) or point
of care systems like the
Integrated Electronic
Medical Record (ieMR),
Automated Anaesthetic
(Perioperative) Record
Keeping (AARK) and
ICU MetaVision.
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
Excepting TPCH
and Logan
Hospital.
Excepting the
Consumer
Integrated
Mental Health
Application
(CIMHA) for
mental health
services
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Usage
Description
Product/Service Name
QH-A-8.1.17
Case
Management
This domain includes application functionality
No mandated
that manages a prolonged series of
product/service position
interactions with a client, or an organisation on
an issue or set of issues. For example, areas
such as community, child safety, health, justice
and industrial relations would have applications
in this domain.
QH-A-8.1.18
Alerts &
Notifications
This domain includes application functionality
that supports the analysis of patient data and
provides alerts subject to predefined business
rules. The data analysed includes orders,
medications, results and clinical notes.
Business rules can include range checks,
combinations of medications and allergies.
Alerts for high risk patients (e.g. fall risks,
infection risks) may also be included.
No mandated
product/service position
Other application(s):
This functionality is
contained in a number
of systems, for example
alerts contained in point
of care solutions like the
ieMR or AARK.
QH-A-8.2
Service Delivery
This domain includes application functionality
that supports any health service delivery.
Refer to lower level
domains
QH-A-8.2.1
Patient
Administration
This domain includes application functionality
that manages patients (including patient
identification, registration, matching, patient
demographics, patient encounters, patient
consent and facility bed availability).
Mandated: HBCIS,
Intensive Care Unit Bed
(ICUBED),
Client Directory
The Client
Directory
System is
mandated for
use by all
information
systems that
support a client /
patient
registration
function. The
Client Directory
system serves to
provide QH’s
Enterprise
Master Patient
Index (EMPI).
QH-A-8.2.1.1
General Patient
Administration
This domain includes application functionality
that manages patients (including patient
identification, registration, matching, patient
demographics, patient encounters, patient
consent)
Mandated: HBCIS,
Client Directory
The Client
Directory
System is
mandated for
use by all
information
systems that
support a client /
patient
registration
function. The
Client Directory
system serves to
provide the
Enterprise
Master Patient
Index (EMPI).
QH-A-8.2.1.2
Scheduling and
booking
This domain includes application functionality
No mandated
that manages patient scheduling and bookings product/service position
including outpatient scheduling and patient
Other application(s):
travel management.
Outpatients Services
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
Notes
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Usage
Description
Product/Service Name
Notes
Information Management
(OSIM) - Cerner based
electronic scheduling and
waiting list management
system
QH-A-8.2.1.3
Patient Flow
Management
This domain includes application functionality
that manages patient flow and bookings
including outpatient scheduling and patient
travel management.
Mandated: HBCIS,
Intensive Care Unit Bed
(ICUBED)
,
QH-A-8.2.1.4
Hospitality
Services
This domain includes application functionality
that manages hospitality services including
catering, laundry management and cleaning,
No mandated
product/service position
QH-A-8.2.1.5
Patient Safety
This domain includes application functionality
that manages patient safety.
Mandated: Patient
Related Incident
Management System
(PRIME-CI)
QH-A-8.2.2
Clinical
Speciality
Management
This domain includes application functionality
Refer to lower level
that manages the administration of clinical
domains
specialties that extend across the continuum of
care, including booking and scheduling,
resource management, billing and collections,
and operational reporting.
This domain also includes application
functionality that manages specialty clinical
information collected by clinicians and/or
biomedical equipment.
QH-A-8.2.2.1
Mental Health
This domain includes application functionality
that manages the business of running mental
health services. Application functions include
managing the administration of mental health
services, including booking and scheduling,
resource management, billing and collections,
and operational reporting. The applications
include functionality that manages mental
health information collected by health
practitioners.
Mandated: Consumer
Integrated Mental Health
Application (CIMHA)
Other application(s):
Mental Health
Establishments
Collection Application
(MHECA) – annual
survey system that
enables state-wide
surveys
QH-A-8.2.2.2
Allied Health
This domain includes application functionality
that manages the business of running allied
health services. Application functions include
managing the administration of allied health
services, including booking and scheduling,
resource management, billing and collections,
and operational reporting. The applications
include functionality for managing allied health
information collected by allied health
practitioners.
No mandated
product/service position
QH-A-8.2.2.3
Cardiology
This domain includes application functionality
that manages the business of running
cardiology specialty services. Application
functions include managing the administration
of cardiology services, including booking and
scheduling, resource management, referral
Mandated: AGFA
IMPAX CV
(Cardiovascular)
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
Intensive Care
Unit Bed
(ICUBED) is
mandated for
Intensive Care
setting.
AGFA IMPAX
CV is mandated
for the HeartLab
service
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Usage
Description
Product/Service Name
Notes
management, billing and collections, and
operational reporting. The applications include
functionality for managing cardiology
information collected by health practitioners,
such as capturing patient records, diagnostics,
treatment and follow-up information.
Applications may also include functionality that
manages devices for measurement and
treatment. .
QH-A-8.2.2.4
Endoscopy
Mandated: Endoscopy
This domain includes application functionality
that manages the business of running
Service Information
endoscopy specialty services. Application
System Solution (ESISS)
functions include managing the administration
of endoscopy services, including booking and
scheduling, resource management, billing and
collections, and operational reporting. The
applications include functionality that manages
endoscopy information collected by health
practitioners, such as capturing patient records,
diagnostics, treatment and follow-up
information. Applications may also include
functionality that manages endoscopy
equipment.
QH-A-8.2.2.5
Oncology
This domain includes application functionality
that manages the business of running oncology
specialty services, including radiation oncology
and pharmacy oncology. Application functions
include managing the administration of
oncology services, including booking and
scheduling, resource management, billing and
collections, and operational reporting. The
applications include functionality that manages
oncology information collected by health
practitioners, such as capturing patient records,
diagnostics, treatment and follow-up
information.
QH-A-8.2.2.6
Perinatal
This domain includes application functionality
No mandated
that manages the business of running perinatal product/service position
specialty services. Application functions include
managing the administration of perinatal
services, including booking and scheduling,
resource management, billing and collections,
and operational reporting. The applications
include functionality for managing perinatal
information collected by health practitioners,
such as capturing patient records, diagnostics,
treatment and follow-up information.
Note the ieMR at
ieMR Sites will
support Perinatal
services
beginning in
2014 (release 2).
QH-A-8.2.2.7
Renal
This domain includes application functionality
No mandated
that manages the business of running renal
product/service position
specialty services. Application functions include
managing the administration of renal services,
including booking and scheduling, resource
management, billing and collections, and
operational reporting. The applications include
functionality for managing renal information
collected by health practitioners, such as
capturing patient records, diagnostics,
Note the ieMR at
ieMR Sites will
support renal
services
beginning in
2014 (release 2).
Mandated: MOSAIQ
.
Oncology information
management system
Other application(s):
Pharmacy Oncology
Information Management
Solution (POIMS(CHARM))
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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Usage
Description
Product/Service Name
Notes
treatment and follow-up information.
QH-A-8.2.2.8
Endocrinology
This domain includes application functionality
No mandated
that manages the business of running
product/service position
endocrinology specialty services. Application
functions include managing the administration
of endocrinology services, including booking
and scheduling, resource management, billing
and collections, and operational reporting. The
applications include functionality for managing
endocrinology information collected by health
practitioners, such as capturing patient records,
diagnostics, treatment and follow-up
information.
QH-A-8.2.2.9
This domain includes application functionality
Gastroenterology that manages the business of running
& Hepatology
gastroenterology and hepatology specialty
services. Application functions include
managing the administration of services,
including booking and scheduling, resource
management, and operational reporting. The
applications include functionality for managing
information collected by health practitioners,
such as capturing patient records, diagnostics,
treatment and follow-up information.
No mandated
product/service position
QH-A-8.2.2.10
Haematology
This domain includes application functionality
No mandated
that manages the business of running
product/service position
haematology specialty services. Application
functions include managing the administration
of services, including booking and scheduling,
resource management, and operational
reporting. The applications include functionality
for managing information collected by health
practitioners, such as capturing patient records,
diagnostics, treatment and follow-up
information.
QH-A-8.2.2.11
Neurology
This domain includes application functionality
No mandated
that manages the business of running
product/service position
neurology specialty services. Application
functions include managing the administration
of services, including booking and scheduling,
resource management, and operational
reporting. The applications include functionality
for managing information collected by health
practitioners, such as capturing patient records,
diagnostics, treatment and follow-up
information.
QH-A-8.2.2.12
Ophthalmology
This domain includes application functionality
No mandated
that manages the business of running
product/service position
ophthalmology specialty services. Application
functions include managing the administration
of services, including booking and scheduling,
resource management, and operational
reporting. The applications include functionality
for managing information collected by health
practitioners, such as capturing patient records,
diagnostics, treatment and follow-up
information.
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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Usage
Description
Product/Service Name
QH-A-8.2.2.13
General
Paediatrics
This domain includes application functionality
No mandated
that manages the business of running general product/service position
paediatrics services. Application functions
include managing the administration of
services, including booking and scheduling,
resource management, and operational
reporting. The applications include functionality
for managing information collected by health
practitioners, such as capturing patient records,
diagnostics, treatment and follow-up
information.
QH-A-8.2.2.14
Palliative Care
This domain includes application functionality
No mandated
that manages the business of running palliative product/service position
care services. Application functions include
managing the administration of services,
including booking and scheduling, resource
management, and operational reporting. The
applications include functionality for managing
information collected by health practitioners,
such as capturing patient records, diagnostics,
treatment and follow-up information.
QH-A-8.2.2.15
Pain Medicine
This domain includes application functionality
No mandated
that manages the business of running pain
product/service position
management specialty services. Application
functions include managing the administration
of services, including booking and scheduling,
resource management, and operational
reporting. The applications include functionality
for managing information collected by health
practitioners, such as capturing patient records,
diagnostics, treatment and follow-up
information.
QH-A-8.2.2.16
Nuclear
Medicine
This domain includes application functionality
No mandated
that manages the business of running nuclear product/service position
medicine services. Application functions
include managing the administration of
services, including booking and scheduling,
resource management, and operational
reporting. The applications include functionality
for managing information collected by health
practitioners, such as capturing patient records,
diagnostics, treatment and follow-up
information.
QH-A-8.2.2.17
Metabolic
Medicine
This domain includes application functionality
No mandated
that manages the business of running
product/service position
metabolic medicine specialty services.
Application functions include managing the
administration of services, including booking
and scheduling, resource management, and
operational reporting. The applications include
functionality for managing information collected
by health practitioners, such as capturing
patient records, diagnostics, treatment and
follow-up information.
QH-A-8.2.2.18
Urology
This domain includes application functionality
that manages the business of running urology
services. Application functions include
Notes
No mandated
product/service position
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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Usage
Description
Product/Service Name
Notes
managing the administration of services,
including booking and scheduling, resource
management, and operational reporting. The
applications include functionality for managing
information collected by health practitioners,
such as capturing patient records, diagnostics,
treatment and follow-up information.
QH-A-8.2.3
Acute Care
Setting
Management
This domain includes application functionality
that manages the administration of an acute
care practice or clinical setting including
booking and scheduling, resource
management, billing and collections, and
operational reporting.
No mandated
product/service position
QH-A-8.2.3.1
Emergency
This domain includes application functionality
that manages the operation of an emergency
department and may also support direct patient
care in an emergency department. Application
functions include managing the flow of patients
through an emergency department through
providing facilities for triage, bed assignment
and management, patient tracking, and
clinician assignment and management. The
applications provide functions for direct patient
care such as prescribing and ordering
functionality within the emergency department.
Mandated: Emergency
Department Information
System (EDIS)
Other application(s):
Clinical Co-ordination
Retrieval Information
System (CCRIS) – used
for the patient rescue and
retrieval service
Emergency Capacity
Hospital Overview
(ECHO) – business
intelligence tool for
activity and capacity data
QH-A-8.2.3.2
Intensive Care
This domain includes application functionality
that manages the business of running intensive
care services. Application functions include
managing the administrative activities
associated with delivering intensive care
services, such as staff scheduling, patient
tracking, and stock control. The applications
include functionality for direct patient care such
as prescribing and ordering functionality within
the intensive care unit. The applications
provide functions for collecting patient
information by clinicians and/or via biomedical
equipment.
Mandated: ICU
Metavision
Other application(s):
Intensive Care Unit Bed
(ICUBED)- provides
visibility of ICU bed
availability across SE Qld
QH-A-8.2.3.3
Operating
Theatre
This domain includes application functionality
that manages the business of running
operating theatres. Application functions
include managing the administrative activities
associated with delivering operating theatre
services, such as theatre and surgical staff
scheduling, patient and procedure tracking,
stock control and sometimes instrument
sterilisation.
Mandated: Operating
Room Management
Information System
(ORMIS)
Other application(s):
Surgical Access Team
Reporting (SATR) –
clinical reporting
application.
QH-A-8.2.3.4
Anaesthetics
Mandated: Automated
This domain includes application functionality
Anaesthetic Record
that manages the business of running
anaesthetics. Its principle function is managing Keeping (AARK)
the administrative activities associated with
delivering anaesthetics services, such as
anaesthetics staff scheduling, patient and
procedure tracking, stock control and
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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Usage
Description
Product/Service Name
Notes
sometimes instrument sterilisation.
QH-A-8.2.3.5
Orthopaedic
This domain includes application functionality
No mandated
that manages the business of running
product/service position
orthopaedic services. Application functions
include managing the administration of
services, including booking and scheduling,
resource management, and operational
reporting. The applications include functionality
for managing information collected by health
practitioners, such as capturing patient records,
diagnostics, treatment and follow-up
information.
QH-A-8.2.4
Community &
Primary Care
Setting
This domain includes application functionality
that manages the administration of a
community and primary care practice or clinical
setting including booking and scheduling,
patient registration and administration, billing
and collections, and operational reporting.
Mandated:, Alcohol
Tobacco and Other Drug
Substances Information
System (ATODS-IS)
This domain includes application functionality
that manages the administration of oral health
clinics, including booking and scheduling,
patient registration and administration, billing
and collections, and operational reporting.
Mandated: Information
System for Oral Health
(ISOH)
QH-A-8.2.4.1
Oral Health
QH-A-8.2.4.2
This domain includes application functionality
Residential Care that manages the administration of residential
and aged care facilities, including assessment,
booking and scheduling, patient registration
and administration, billing and collections, and
operational reporting.
ATODS-IS is
mandated for
alcohol and
other drugs only.
See guidance on
Information
Solutions for
Primary Health
and Community
Health Care
Services at:
http://qheps.heal
th.qld.gov.au/sp
ga/docs/hsiafsheetpracticemgt.pdf
Mandated: Aged Care
Information Management
System (ACIMS), Aged
Care Evaluation (ACE)
QH-A-8.2.4.3
Practice/Clinic
Management
Mandated Options:
This domain includes application functionality
that manages the administration of a clinic (e.g. Practix, Medical Director,
GP clinic, outpatients clinic), including booking Best Practice
and scheduling, patient registration and
administration, billing and collections, and
operational reporting.
See guidance on
Information
Solutions for
Primary Health
and Community
Health Care
Services at:
http://qheps.heal
th.qld.gov.au/sp
ga/docs/hsiafsheetpracticemgt.pdf
QH-A-8.2.4.4
Community
Health
This domain includes application functionality
that manages the administration of community
health services, including booking and
scheduling, patient registration and
Mandated: Alcohol
Tobacco and Other Drug
Substances Information
System (ATODS-IS)
ATODS-IS is
mandated for
alcohol and
other drugs only.
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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Usage
Description
Product/Service Name
Notes
administration, billing and collections, and
operational reporting.
QH-A-8.2.4.5
Sexual Health
This domain includes application functionality
that manages the administration of sexual
health services, including booking and
scheduling, patient registration and
administration, billing and collections, and
operational reporting.
No mandated
product/service position
QH-A-8.2.5
Clinical Activity
Analysis
This domain includes application functionality
that analyses clinical activity for the purpose of
benchmarking, performance improvement and
workload analysis.
No mandated
product/service position
QH-A-8.2.6
This domain includes application functionality
Infection Control that facilitates the collection and analysis of
and Assessment infection data to enable an infection control
professional to quickly identify unexpected
increases in infection rates and detect adverse
trends in order to facilitate timely intervention in
potential outbreaks of an infectious disease.
Mandated: Centre for
Healthcare Related
Infection Surveillance
and Prevention (CHRISP
Connect Multiprac), Staff
Protect Application
(SPA), Clean Hands
Application (CHA),
Notifiable Conditions
System (NOCS).
Other application(s):
EpiLog – influenza
tracking system
QH-A-8.2.7
This domain includes application functionality
Refer to lower level
Medical Imaging that create, view, store, review and annotate,
domains
manage and communicate digital images
created by a variety of medical imaging
systems such as digital radiography and CT
scanners and prepare and store findings
reports. Typically includes facilities for
compressing and archiving images as they
age, and also provides a viewer for medical
images that may incorporate facilities for
recording radiologist reports on imaging
studies. Also includes equipment management
for imaging equipment.
QH-A-8.2.7.1
Medical Imaging
Management
Information
Systems
This domain includes application functionality
that supports workflow in a medical imaging
environment, including patient booking,
registration, scheduling and reporting, patient
list management and workflow. May also
support management reporting, modality and
material management.
Mandated Options:
Queensland Radiology
Information System
(QRIS), Breast Screen
Queensland
Registry(BSQR)
Exception
Cerner RadNet
Radiology
Information
system (RIS) for
PAH and
RBWH.
QH-A-8.2.7.2
Picture Archive
and
Communication
System
This domain includes application functionality
that supports storage of medical images,
distribution and exchange of medical images,
workstation environment for viewing,
processing and interpreting images, access to
images from a range of modalities,
transmission of images and reports to internal
and external systems. Typically includes
facilities for compressing and archiving images
as they age, and also provides a viewer for
medical images that may incorporate facilities
Mandated Options:
Agfa Picture Archive
Communications
Systems (PACS), Sectra
PACS
Sectra PACS is
mandated for
Breastscreen
only.
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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Usage
Description
Product/Service Name
Notes
for recording radiologist reports on imaging
studies. Also includes equipment management
for imaging equipment.
QH-A-8.2.8
Laboratory
This domain includes application functionality
Refer to lower level
that creates and reviews results from pathology domains
requests as well as manage the activities of a
pathology laboratory including specimen
collection and registration, managing pathology
testing, managing interfaces to testing
instruments, managing results and operational
reporting. There are three types of pathology
diagnostic, forensic and scientific – and a
pathology information system may support one
or more of these types of pathology.
QH-A-8.2.8.1
Pathology
Mandated: AUSLAB
This domain includes application functionality
that creates and reviews results from pathology
requests as well as manage the activities of a
pathology laboratory including specimen
collection and registration, managing pathology
testing, managing interfaces to testing
instruments, managing results and operational
reporting. This domain includes applications
that support diagnostic pathology.
QH-A-8.2.8.2
Forensic &
Scientific
This domain includes application functionality
that creates and reviews results from pathology
requests as well as manage the activities of a
pathology laboratory including specimen
collection and registration, managing pathology
testing, managing interfaces to testing
instruments, managing results and operational
reporting. This domain includes applications
that support forensic and scientific pathology.
No mandated
product/service position
Other application(s):
KinTrak – client
management system for
Clinical Genetics Service
This domain includes application functionality
that administer medication or electronic
documentation of prescribed medications,
manage hospital or facility pharmacy
environments, automate fulfilment of
prescription, maintain practitioner’s credentials
to prescribe medication, review and edit
prescription or undertake a third party review of
prescriptions allocated and analysis of
medication histories, monitor supply of
controlled drugs.
Mandated: Enterprise
Liaison Medication
System (eLMS),
iPharmacy, Monitoring of
Drugs of Dependency
System (MODDS)
QH-A-8.2.10
Clinical Service
Billing
This domain includes application functionality
that sends a bill or invoice to a patient for
clinical services.
Mandated:
Medicare Online
Claiming (ECLIPSE)
QH-A-8.2.11
Blood & Human
Tissue
Management
Blood and other human products (organs,
bone, eyes etc.) are used are part of the care
of patients. This domain includes application
functionality that records the source of these
products (donor) and the recipients along with
any testing performed, and any
processing/preparation performed on the
products. Applications managing registries of
patients with particular condition or status are
Mandated:
BloodNet
QH-A-8.2.9
Medication
Management
Mandated: Pharmacy
Oncology Information
Management System
(POIMS (CHARM))
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
HBCIS –
Casemix
Analyser, HBCIS
DEBT, Practix
(Billing)
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Usage
Description
Product/Service Name
Notes
also included. Examples of these registers
include Organ Donor Registry, Infectious
Disease Registry, and Cancer Registry.
QH-A-8.2.12
Clinical Incident
Management
This domain includes application functionality
that records and manages clinical incidents.
Mandated: Patient
Related Incident
Management System
(PRIME CI)
QH-A-8.2.13
This domain includes application functionality
Electronic Health to support the creation, update and ongoing
Records
management of electronic health records.
Refer to lower level
domains
QH-A-8.2.13.1
General
Electronic
Medical Record
This domain includes application functionality
to support the creation, update, ongoing
management and distribution of electronic
medical records.
Mandated: ieMR
QH-A-8.2.13.2
Longitude
Patient Viewers
Mandated: The Viewer
This domain includes application functionality
to support the viewing of longitudinal electronic
health records.
QH-A-8.2.14
Population
Health
Management
This domain includes application functionality
for health services, including interventions that
are to be delivered to groups of individuals that
are determined, planned, and resourced. It
includes functionality for evaluating previously
delivered population health services.
No mandated
product/service position
Other application(s):
13 QUIT, Clinical
Decision Support System
(CDSS), COACH for
telephone based selfmanagement of chronic
disease, Environmental
Health Information
Network (EHInfoNet) records and tracks food
complaints, Pap Smear
Registry (PSR),
Vaccination Information
and Vaccination
Administration System
(VIVAS)
QH-A-8.2.15
Medical
Registers
This domain includes application functionality
that manages patient registers to track patient
diseases and conditions.
No mandated
product/service position
Other application(s):
Queensland Cancer
Registry (QCR) -
QH-A-8.2.16
Allied Health
This domain includes application functionality
that records and manages allied health
information for various allied health services.
No mandated
product/service position
QH-A-8.2.16.1
Physiotherapy
This domain includes application functionality
that supports physiotherapy services.
No mandated
product/service position
QH-A-8.2.16.2
Speech
Pathology
This domain includes application functionality
that supports speech pathology services.
No mandated
product/service position
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
Note ieMR sites
should use the
ieMR, other
facilities should
consider the
ieMR first and
seek
dispensation for
use for an
alternate
Applications
supporting this
clinical area are
under review.
At present
FERRET
provides this
capability,
specific sites
also use
complimentary
products like the
PENCS CAT
tool.
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Usage
Description
Product/Service Name
QH-A-8.2.16.3
Nutrition &
Dietetics
This domain includes application functionality
that supports nutrition and dietetics services.
No mandated
product/service position
QH-A-8.2.16.4
Audiology
This domain includes application functionality
that supports audiology services.
No mandated
product/service position
QH-A-8.2.16.5
Occupational
Therapy
This domain includes application functionality
that supports occupational therapy services.
No mandated
product/service position
QH-A-8.2.16.6
Respiratory &
Sleep Studies
This domain includes application functionality
that supports respiratory and sleep study
services.
No mandated
product/service position
QH-A-8.2.16.7
Rehab
Engineering
This domain includes application functionality
that supports rehabilitation engineering
services.
No mandated
product/service position
QH-A-8.2.16.8
Podiatry
This domain includes application functionality
that supports Podiatry services.
No mandated
product/service position
QH-A-8.2.16.9
Psychology
This domain includes application functionality
that supports Psychology services.
No mandated
product/service position
QH-A-8.2.16.10
Social Work
This domain includes application functionality
that supports Social Work services.
No mandated
product/service position
QH-A-8.2.16.11
Orthotics and
Prosthetics
This domain includes application functionality
that supports Orthotics and Prosthetics
services.
No mandated
product/service position
QH-A-8.2.17
Nursing
This domain includes application functionality
that supports nursing services.
No mandated
product/service position
QH-A-8.2.18
Discharge /
Referral
Mandated: Enterprise
This domain includes application functionality
that captures the release of a patient from care. Discharge Summary
At time of discharge, the physician prepares
(EDS)
discharge notes outlining the course of
treatment, the status at release, and the postdischarge expectations and instructions. This
domain also includes capture of referral of
patient from an external provider.
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
Notes
Excepting TPCH
and Logan
Hospital
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3.4.10 Enterprise Services [QH-ES]
The following domains are applicable to the Department of Health and where indicated, the
nominated positions shall apply for the respective domains:
Note The classification diagram for Enterprise Services is included in Appendix 2.
Application
Function
Description
Product/Service
Name
Notes
QH-ES-1
Directories
This domain includes services dedicated to
managing an authoritative source of
information about a specific class of business
entity. Directories are frequently organised
into hierarchies, can also be known as “Entity
Services” and include client directory, provider
directory, and location directory.
Mandated: Client
Directory, Patient
Administrative Data
Repository (PADR)
Other application(s):
QFinder – list of
Health Service
Providers
Queensland Health
Individual Healthcare
Identifier (QHIHIMS)
The Client
Directory System is
mandated for use
by all information
systems that
support a client /
patient registration
function. The Client
Directory system
serves to provide
the Enterprise
Master Patient
Index (EMPI).
PADR is mandated
for use as
Aggregated
Administrative Data
Repository.
This domain includes services that are
QH-ES-2
Event Records dedicated to managing an authoritative source
of information about a class of business
events (including documents and images)
which were collected during a particular event
or encounter. These services include Clinical
Data, Patient Encounters, Documents, Digital
Images, Consent etc.
The Queensland Health EHR is a collection of
event services which includes Clinical Data,
Patient Demographics, Patient Encounters,
Documents and Digital Images.
QH-ES-3
Business
Utilities
Mandated: Clinical
Data Repository
(CDR), Consent
Service
Other application(s):
Enterprise Patient
Admission
Discharge Transfer
(ePADT)
The Clinical Data
Repository is
mandated as
central repository
for storing clinical
data for sharing by
other systems such
as the The Viewer
and Enterprise
Discharge
Summary (EDS).
The Consent
Service is
mandated to
manage the
records of the
patient's
information access
directives.
Mandated: 3M
This domain includes services that support
various processes and events. These services Codefinder
include decision support, alerts and
notifications, and terminology.
Other application(s):
HBCIS – REC –
medical records
module
Shared
Credentialing
Repository (SCR)
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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Application
Function
Description
Product/Service
Name
QH-ES-4
Mediation
This domain includes services such as order
management, referral management and
scheduling which coordinate integration
processes across multiple systems including
legacy systems.
No mandated
enterprise services.
QH-ES-5
Identity &
Access
Management
This domain includes identity management
and access management services.
Functionality includes Authentication,
Authorisation, Credential Management and
Clinical Context Management.
No mandated
enterprise services.
3.5
Notes
Refer to Enterprise
Technology
Architecture
Implementation
Standard for
mandated Identity &
Access Management
products.
Mandated Application Architecture Requirements
3.5.1 Interoperability
The enterprise integration platform shall be used to support interoperability.
Note Interoperability is the ability for a system to securely communicate and exchange data in an
accurate, reliable, and meaningful way with another information system so that the clinical or
operational purpose and meaning of the data are preserved and unaltered.
3.5.2 Sustainability
Tailoring through configuration shall be used in preference to customisation.
Note Sustainability is the ability of an application to continue to meet business requirements within
accepted cost and quality constraints.
4.
Related legislation and documents
Relevant legislation and associated documentation includes, but is not limited to, the following:
Legislation
•
Copyright Act 1968 (Cth)
•
Electronic Transactions Act 2001
•
Evidence Act 1977
•
Financial Accountability Act 2009
•
Financial Accountability Regulation 2009
•
Financial and Performance Management Standard 2009
•
Healthcare Identifiers Act 2010
•
Hospital and Health Boards Act 2011
•
Information Privacy Act 2009
•
Personally Controlled Electronic Health Records Act 2012
•
Public Health Act 2005
•
Public Interest Disclosure Act 2010
•
Public Records Act 2002
•
Public Service Act 2008
•
Right to Information Act 2009
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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Supporting documents
•
Enterprise Architecture Policy
•
Enterprise Architecture Framework Standard
•
Enterprise Architecture Foundations Standard
•
Enterprise Application Architecture Standard
•
Enterprise Information Architecture Standard
•
Enterprise Technology Architecture Standard
•
Information Security Standard
•
Information System Sustainability Standard
•
Interoperability Standard
•
Service Oriented Architecture Standard
•
Systems Integration Standard
•
Enterprise Architecture Development Method Standard
•
Integration Patterns Standard
•
Enterprise Architecture Guide
Related policy or documents
•
Queensland Government
- A Plan - Better Services for Queenslanders: Queensland Government Response to the
Independent Commission of Audit Final Report (April 2013)
- Health Sector (Clinical Records) Retention and Disposal Schedule
- ICT Strategy 2013 – 2017
- Queensland Treasury Information Sheet 3.3 – Information and Communication
Technology (ICT)
- Queensland Government Enterprise Architecture (QGEA), Department of Science,
Information Technology, Innovation. (DSITI):
 Applicability and authority of the QGEA Guideline
 Information Architecture Supporting Classification Definitions White Paper
 QGEA Alignment Policy
 QGEA Foundation Principles
 Integration Policy
 Queensland Government Application Classification Framework
 Queensland Government Application Portfolio Framework Detail
 Queensland Government Business Process Classification Framework
 Queensland Government Enterprise Architecture Framework 2.0 (QGEA)
 Queensland Government Information Classification Framework
 Queensland Government Information Principles
 Queensland Government Information Security Classification Framework
 Queensland Government Information Security Policy Framework
 Queensland Government Technology Classification Framework
 Software Currency Policy
 What is Information Architecture White Paper
•
Queensland Health
- eHealth Strategy 2006
- Queensland Health Governance Framework
•
Department of Health
- ICT Strategic Roadmap
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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-
5.
Assignment of Unique Record Numbers Protocol
Clinical Records Management Policy
Data Management Policy
Information Security Policy
Intellectual Property Policy
Issue of Information and Statistics HR Policy E6
Records Management for Administrative and Functional Records Policy
Research Management Policy
Strategic Plan 2014 – 2018
Use of ICT Services Policy
Definitions
Term
Definition
Source
Applications
A software system deployed by the agency which has part
of an agency's business process embedded with it, for
example, SAP.
Queensland Government
Chief Information Office
(QGCIO) Glossary
Artefact
Artefacts are documents that are components of the
Department of Health Enterprise Architecture including but
not limited to the policy, standards, protocols, procedures
and guidelines.
Adapted from QGCIO
Glossary
Authoritative
source
An authoritative source is the one data source from a set of
competing data sources that is designated by the
enterprise as the most trusted and complete and
representative of the ‘truth’. Any emergent discrepancies
between competing data sources will be resolved by
reference to the authoritative source. The term ‘source of
truth’ is synonymous with the term ‘authoritative source’
with the latter being the preferred term.
Department of Health
Strategy and Architecture
Office
Broad Design
Goals
Enterprise architecture contributes to the organisational
strategy by describing how ICT solutions should be
designed and delivered to satisfy business objectives.
Broad design goals provide an overall description of how
organisational strategies will be achieved. They are not
solutions to strategic objectives in their own right, but
provide patterns and approaches that will ensure that
conformant solutions help achieve the strategies. Broad
design goals are intended to be applied to the design and
development of solutions.
Department of Health
Strategy and Architecture
Office
Common
Services supporting health service delivery activities across
some Hospital and Health Services.
Common is one of the three categories in the applications
portfolio with Core and Local.
Queensland Health ICT
Governance Framework
Core
Services supporting health service delivery activities that
are performed state-wide.
Core is one of the three categories in the applications
portfolio with Common and Local.
Queensland Health ICT
Governance Framework
Dispensation
For the purpose of this policy, the term ‘dispensation’
means the endorsed exception from compliance with the
enterprise architecture.
Adapted from QGCIO
Glossary
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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Term
Definition
Source
Domain
The categories used as part of the Queensland
Government Enterprise Architecture (QGEA) to provide a
consistent and convenient method of logically grouping
business processes, information assets, applications and
technologies and ICT initiatives into meaningful and
manageable areas for analysis.
QGCIO Glossary
Enterprise
The Department of Health and the Hospital and Health
Services (HHSs) make up the public healthcare system
known as Queensland Health. The use of the word
enterprise within this document indicates the public
healthcare system as it is influenced by enterprise
architecture.
Department of Health
Strategy and Architecture
Office
Enterprise
Architecture
The practice of applying a comprehensive and rigorous
method for describing a current and future structure and
behaviour for an organisation's processes, information,
applications, technology and human resources, so that they
align with the organisation's strategic direction.
QGCIO Glossary
Enterprise ICT
Service
Enterprise ICT Services are described in the ICT Service
Catalogue available on the QHEPS intranet.
Enterprise ICT Service
Enterprise
Services
Enterprise Services provide core business functionality that
is common to multiple applications (e.g. Clinical Data
Service, Provider Directory Service etc.)
Department of Health
Strategy and Architecture
Office
Fit for purpose
The extent to which the current functionality of the
Information Asset/Application/ Technology meets the need
of the particular business area (NB: not the entire business
of the agency) in which it is used.
QGCIO Glossary
Information
Model
The Department of Health Information Model refers to the
collection of models, data set specifications (DSS) and
standards that have been iteratively developed across the
organisation. Key sources of data standards include the
Queensland Health Data Dictionary and the Corporate
Reference Data System. Within the department, the
information model equates to an enterprise information
model.
Department of Health
Strategy and Architecture
Office
Local
Services supporting activities that may be specific to a local
area or that arise from local innovation.
Local is one of the three categories in the applications
portfolio with Core and Common.
Queensland Health ICT
Governance Framework
Mandated/
Mandated
Options
If an applicable position states a mandated product/service,
it must be used. If there are multiple products/services for
an applicable position, one of products/services must be
used. A dispensation is required to not use a mandated
product/service.
Department of Health
Strategy and Architecture
Office
Principles
Principles represent the Information and Communication
Technology (ICT) interpretation and application of the
organisation’s mission and philosophy. They are
fundamental and apply to all levels of ICT initiatives from
EA to specific solution implementations. Adherence to the
principles ensures alignment to organisational strategy and
intent and results in a sustainable ICT environment.
Department of Health
Strategy and Architecture
Office
Processes
A series of logically related activities or tasks performed
together to produce a defined set of results. Processes are
defined in the Business Process Classification document.
www.businessdictionary.com
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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Term
Definition
Source
Quality attributes
Quality attributes, often referred to as system qualities, are
quality characteristics that extend the requirements of any
ICT initiative or architecture. Quality attributes are intended
to be applied to both solutions and the enterprise
architecture. Quality attributes ensure that solutions are
not only functional, but also supportable by the organisation
and traceable to organisational non-functional
requirements. Quality attributes ensure that the enterprise
architecture is designed and developed in a way that
supports business strategies and drivers and provides
direction and guidance to solutions.
Department of Health
Strategy and Architecture
Office
Technologies
Support the application portfolio of the business, including
software technologies, hardware, and network support.
QGCIO Glossary
Version Control
Version
Date
Comments
1.0
05 Jun. 2014
Effective date.
1.1
27 Feb. 2015
Updated to reflect organisational changes; removal of rescinded QGEA policies
and artefacts.
1.2
11 Jun. 2015
Transferred information to new template.
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Appendix 1
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Clinical Application Portfolio Classification (QH-A-8.2 expanded)
Health Service Delivery QH-A-8.2
Scheduling and booking QH-A-8.2.1.2
Patient Travel
Outpatient Scheduling
Management
General Patient
Administration QH-A8.2.1.1
Clinical Specialty Management
QH-A-8.2.2
Patient Administration
QH-A-8.2.1
Patient Flow
Management QH-A8.2.1.3
Community & Primary Care Setting Management
QH-A-8.2.4
Laboratory
QH-A-8.2.8
Mental Health QH-A8.2.2.1
Haematology QH-A8.2.2.10
Oral Health QH-A8.2.4.1
Pathology QH-A8.2.8.1
Maternity & Women’s
Health QH-A-8.2.2.2
Neurology QH-A8.2.2.11
Residential Care QHA-8.2.4.2
Forensic & Scientific
QH-A-8.2.8.2
Cardiology QH-A8.2.2.3
Ophthalmology QH-A8.2.2.12
Practice / Clinic
Management QH-A8.2.4.3
Medication Management
QH-A-8.2.9
Endoscopy QH-A8.2.2.4
General Paediatrics
QH-A-8.2.2.13
Community Health QHA-8.2.4.4
Oncology QH-A8.2.2.5
Palliative Care QH-A8.2.2.14
Sexual Health QH-A8.2.4.5
Peri-natal QH-A8.2.2.6
Pain Medicine QH-A8.2.2.15
Renal QH-A-8.2.2.7
Nuclear Medicine QHA-8.2.2.16
Endocrinology QH-A8.2.2.8
Metabolic Medicine
QH-A-8.2.2.17
Gastroenterology &
Hepatology QH-A8.2.2.9
Urology
QH-A-8.2.2.18
Acute Care Setting Management
QH-A-8.2.3
Emergency QH-A8.2.3.1
Anaesthetics QH-A8.2.3.4
Intensive Care QH-A8.2.3.2
Orthopaedic QH-A8.2.3.5
Surgical QH-A-8.2.3.3
Clinical Activity Analysis
QH-A-8.2.5
Infection Control & Assessment
QH-A-8.2.6
Patient Safety QH-A8.2.1.5
Hospitality Services QH-A-8.2.1.4
Cleaning
Catering
Laundry
Management
Clinical Service Billing
QH-A-8.2.10
Blood & Human Tissue Management
QH-A-8.2.11
Clinical Incident Management
QH-A-8.2.12
Medical Imaging
QH-A-8.2.7
Electronic Health Records
QH-A-8.2.13
Medical Imaging Management
Information Systems
QH-A-8.2.7.1
General Electronic
Medical Record QH-A8.2.13.1
Picture Archive and
Communication System
QH-A-8.2.7.2
Longitude Patient
Viewers QH-A-8.2.13.2
Enterprise Application Architecture Standard
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Population and Public Health
QH-A-8.2.14
Medical Registers
QH-A-8.2.15
Allied Health
QH-A-8.2.16
Physiotherapy
QH-A-8.2.16.1
Rehab Engineering
QH-A-8.2.16.7
Speech Pathology
QH-A-8.2.16.2
Podiatry QH-A8.2.16.8
Nutrition & Dietetics
QH-A-8.2.16.3
Psychology
QH-A-8.2.16.9
Audiology
QH-A-8.2.16.4
Social Work
QH-A-8.2.16.10
Occupational Therapy
QH-A-8.2.16.5
Orthotics and
Prosthetics
QH-A-8.2.16.11
Respiratory & Sleep
Studies
QH-A-8.2.16.6
Nursing
QH-A-8.2.17
Discharge / Referral
QH-A-8.2.18
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Appendix 2
Enterprise Service Classification
Enterprise Services QH-ES
Directories
Event
Records
Business
Utilities
Mediation
QH-ES-1
QH-ES-2
QH-ES-3
QH-ES-4
Identity &
Access
Management
QH-ES-5
This Enterprise Service Classification is used to classify applications that provide core service capabilities
such as Clinical Data Repositories and Patient Directories.
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Appendix 3
Department of Health Application Products and Services
Portfolio Classification to Queensland Government Application Classification
Alignment
... – Additional Classification ... – Minor change in wording only * Not applicable to the Department of Health
Note Queensland Government codes are defined as ‘QG’. Due to historical reasons departmental codes
are defined as ‘QH’.
QH Code
QH (Department of Health) Title
QG Code
QG (Queensland Government) Title
QH-A-1
Generic Service Delivery
A-1
Generic Service Delivery
QH-A-1.1
Authorities, Licences, Permits and
Awards
A-1.1
Authorities, Licences, Permits and
Awards
QH-A-1.2
Accreditation
A-1.2
Accreditation
QH-A-1.3
Registration and Inspections
A-1.3
Registration and Inspections
QH-A-1.4
Scheduling and Booking
A-1.4
Scheduling and Booking
QH-A-1.5
Information Submission
A-1.5
Information Submission
QH-A-1.6
Information Provision
A-1.6
Information Provision
QH-A-1.6.1
Collaboration Management
A-1.6
Information Provision
QH-A-1.6.2
Content Management
A-1.6
Information Provision
QH-A-1.6.3
Portal Applications
A-1.6
Information Provision
QH-A-1.6.4
Spatial Information Management
Software (GIS)
A-1.6
Information Provision
QH-A-1.7
Subsidies, Grants, Benefits and
Assistance
A-1.7
Subsidies, Grants, Benefits and
Assistance
QH-A-1.8
Infringement Management
A-1.8
Infringement Management
QH-A-1.9
Investigations Management
A-1.9
Investigations Management
QH-A-1.10
Case Management
A-1.10
Case Management
QH-A-1.11
Library Management
A-1.11
Library Management
QH-A-1.12
Event Management
A-1.12 *
Event Management
QH-A-1.13
Computer-aided Dispatch
A-1.13
Computer-aided Dispatch
QH-A-1.14
Computer Based Training
A-1.14
Computer Based Training
QH-A-2
Line of Business Service Delivery
A-2
Line of Business Service Delivery
QH-A-2.1
Learning
A-2.1
Learning
QH-A-2.1.1
Student Enrolment and Results
A-2.1.1
Student Enrolment and Results
QH-A-2.1.2
Timetabling
A-2.1.2
Timetabling
QH-A-2.1.3
Curriculum Development and
Management
A-2.1.3
Curriculum Development and
Management
QH-A-2.2
Public Safety and Emergency
Response
A-2.2
Public Safety and Emergency
Response
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QH Code
QH (Department of Health) Title
QG Code
QG (Queensland Government) Title
QH-A-2.2.1
Search and Rescue
A-2.2.1 *
Search and Rescue
QH-A-2.2.2
Disaster Management
A-2.2.2
Disaster Management
QH-A-2.2.3
Emergency Response Management
A-2.2.3
Emergency Response Management
QH-A-2.3
Law and Justice
A-2.3
Law and Justice
QH-A-2.3.1
Incident Management
A-2.3.1
Incident Management
QH-A-2.3.2
Forensic Services
A-2.3.2
Forensic Services
QH-A-2.3.3
Property and Exhibit Management
A-2.3.3 *
Property and Exhibit Management
QH-A-2.3.4
Traffic Management
A-2.3.4 *
Traffic Management
QH-A-2.3.5
Corrections and Detentions
Management
A-2.3.5 *
Corrections and Detentions
Management
QH-A-2.3.6
Covert Operations Management
A-2.3.6 *
Covert Operations Management
QH-A-2.3.7
Intelligence
A-2.3.7 *
Intelligence
QH-A-2.3.8
Compliance and Enforcement
A-2.3.8 *
Compliance and Enforcement
QH-A-2.4
Environment and Resources
A-2.4 *
Environment and Resources
QH-A-2.5
Paramedical
A-2.5
Medical and Paramedical
QH-A-2.6
Infrastructure and Housing
A-2.6 *
Infrastructure and Housing
QH-A-2.7
Transportation
A-2.7 *
Transportation
QH-A-2.8
Jobs and Work
A-2.8 *
Jobs and Work
QH-A-2.9
Business and Industry
A-2.9 *
Business and Industry
QH-A-2.10
Parks and Recreation
A-2.10 *
Parks and Recreation
QH-A-2.11
Agriculture
A-2.11 *
Agriculture
QH-A-2.11.1
Livestock
A-2.11.1 *
Livestock
QH-A-2.11.2
Crop
A-2.11.2 *
Crop
QH-A-2.11.3
Pest and Disease Control
A-2.11.3 *
Pest and Disease Control
QH-A-2.12
Taxes and Revenue
A-2.12 *
Taxes and Revenue
QH-A-2.13
Leisure
A-2.13 *
Leisure
QH-A-2.14
Community and Welfare
A-2.14
Community and Welfare
QH-A-2.15
Utilities
A-2.15 *
Utilities
QH-A-3
Client / Patient Relationship
Management
A-3
Customer Relationship Management
QH-A-3.1
Sales
A-3.1
Sales
QH-A-3.1.1
Client Account Management
A-3.1.1
Client Account Management
QH-A-3.1.2
Sales Automation
A-3.1.2 *
Sales Automation
QH-A-3.1.3
Partner Relationship Management
A-3.1.3
Partner Relationship Management
QH-A-3.1.4
Merchandising and Retailing
A-3.1.4 *
Merchandising and Retailing
QH-A-3.2
Marketing and Advocacy
A-3.2
Marketing and Advocacy
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QH Code
QH (Department of Health) Title
QG Code
QG (Queensland Government) Title
QH-A-3.2.1
Product, Service Development and
Marketing
A-3.2.1
Product, Service Development and
Marketing
QH-A-3.2.2
Client Marketing
A-3.2.2
Customer Marketing
QH-A-3.2.3
Marketing Analytics
A-3.2.3
Analytics
QH-A-3.2.4
Brand Management
A-3.2.4
Brand Management
QH-A-3.3
Customer Service and Support
A-3.3
Customer Service and Support
QH-A-3.3.1
Client / Patient Service
A-3.3.1
Customer Service
QH-A-3.3.2
Client / Patient Support
A-3.3.2
Customer Support
QH-A-3.3.3
Call Centre, Help Desk
A-3.3.3
Call Centre, Help Desk
QH-A-3.3.4
Complaints Management
A-3.3.4
Complaints Management
QH-A-4
Research Management, Science and
Engineering
A-4
Science and Engineering
QH-A-4.1
Design and Engineering
A-4.1
Design and Engineering
QH-A-4.1.1
Computer-aided Design
A-4.1.1
Computer-aided Design
QH-A-4.2
Research
A-4.2
Research
QH-A-4.2.1
Statistical Tools
A-4.2.1
Statistical Tools
QH-A-4.2.2
Laboratory Systems
A-4.2.2
Laboratory Systems
QH-A-4.2.3
Trials
A-4.2.3
Trials
QH-A-4.3
Modelling and Simulation
A-4.3
Modelling and Simulation
QH-A-5
Supply Chain Management
A-5
Supply Chain Management
QH-A-5.1
Supply Chain Planning
A-5.1
Supply Chain Planning
QH-A-5.2
Sourcing and Procurement
A-5.2
Sourcing and Procurement
QH-A-5.3
Contract Management
A-5.3
Contract Management
QH-A-5.4
Inventory / Consumables
Management
A-5.4
Inventory Management
QH-A-5.5
Fleet Management
A-5.5
Fleet Management
QH-A-5.6
International Trade
A-5.6 *
International Trade
QH-A-6
Enterprise Resource Planning
A-6
Enterprise Resource Planning
QH-A-6.1
Manufacturing
A-6.1 *
Manufacturing
QH-A-6.2
Enterprise Asset Management
A-6.2
Enterprise Asset Management
QH-A-6.3
Maintenance Management
A-6.3
Maintenance Management
QH-A-6.4
Human Capital Management
A-6.4
Human Capital Management
QH-A-6.4.1
Recruitment
A-6.4.1
Recruitment
QH-A-6.4.2
Employee Administration
A-6.4.2
Employee Administration
QH-A-6.4.3
Rostering
A-6.4.3
Rostering
QH-A-6.4.4
Time and Attendance
A-6.4.4
Time and Attendance
QH-A-6.4.5
Workforce Analytics
A-6.4.5
Workforce Analytics
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QH Code
QH (Department of Health) Title
QG Code
QG (Queensland Government) Title
QH-A-6.4.6
Organisational Development
A-6.4.6
Organisational Development
QH-A-6.4.7
Payroll
A-6.4.7
Payroll
QH-A-6.4.8
Performance Management
A-6.4.8
Performance Management
QH-A-6.4.9
Compensation Planning and Strategy
A-6.4.9
Compensation Planning and Strategy
QH-A-6.4.10
Non Permanent Workforce
Management
A-6.4.10
Contingent Workforce
Management
QH-A-6.4.11
Skills Management
A-6.4.11
Skills Management
QH-A-6.4.12
Occupational Health and Safety
Management
A-6.4.12
Occupational Health and Safety
Management
QH-A-6.5
Financial Management
A-6.5
Financial Management
QH-A-6.5.1
General Ledger
A-6.5.1
General Ledger
QH-A-6.5.2
Budgeting
A-6.5.2
Budgeting
QH-A-6.5.3
Costing
A-6.5.3
Costing
QH-A-6.5.4
Receipting
A-6.5.4
Receipting
QH-A-6.5.5
Payments
A-6.5.5
Payments
QH-A-6.5.6
Claims
A-6.5
Financial Management
QH-A-6.5.7
Case Mix
A-6.5
Financial Management
QH-A-6.5.8
Financial Analysis
A-6.5
Financial Management
QH-A-6.6
Facilities Operations
A-6.3
Maintenance Management
QH-A-6.7
Environmental Management
A-6.3
Maintenance Management
QH-A-7
Organisational Optimisation
A-7
Organisational Optimisation
QH-A-7.1
Enterprise Business Intelligence
A-7.1
Enterprise Business Intelligence
QH-A-7.1.1
Executive / Management Information
Systems
A-7.1.1
Executive / Management Information
Systems
QH-A-7.1.2
Enterprise Performance
Management
A-7.1.2
Enterprise Performance Management
QH-A-7.1.3
Statutory and Regulatory Reporting
A-7.1
Enterprise Business Intelligence
QH-A-7.1.4
Analytics
A-7.1
Enterprise Business Intelligence
QH-A-7.2
Project Portfolio Management
A-7.2
Project Portfolio Management
QH-A-7.2.1
Portfolio Management
A-7.2.1
Portfolio Management
QH-A-7.2.2
Project Scheduling
A-7.2.2
Project Scheduling
QH-A-7.2.3
Project Estimation
A-7.2.3
Project Estimation
QH-A-7.2.4
Project Cost Management
A-7.2.4
Project Cost Management
QH-A-7.2.5
Program Management
A-7.2.1
Portfolio Management
QH-A-7.3
Knowledge Management
A-7.3
Knowledge Management
QH-A-7.4
Document and Records
Management
A-7.4
Document and Records Management
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QH Code
QH (Department of Health) Title
QG Code
QG (Queensland Government) Title
QH-A-7.4.1
Tracking
A-7.4
Document and Records Management
QH-A-7.4.2
Acquisition Management
A-7.4
Document and Records Management
QH-A-7.4.3
Archive
A-7.4
Document and Records Management
QH-A-7.4.4
Disposal Management
A-7.4
Document and Records Management
QH-A-7.5
Planning and Governance
A-7.5
Planning and Governance
QH-A-7.5.1
Risk and Issue Management
A-7.5.1
Risk and Issue Management
QH-A-7.5.2
Quality Management
A-7.5.2
Quality Management
QH-A-7.5.3
Policy Research & Development
A-7.5.3
Policy Research & Development
QH-A-7.5.4
Organisational Strategic Planning
A-7.5.4
Organisational Strategic Planning
QH-A-7.5.5
Machinery of Govt Planning &
Execution
A-7.5.5
Machinery of Govt Planning &
Execution
QH-A-8
Health Service Delivery
A-2.5
Medical and Paramedical
QH-A-8.1
Clinical Point of Care
A-2.5
Medical and Paramedical
QH-A-8.1.1
Order / Requests
A-2.5
Medical and Paramedical
QH-A-8.1.2
Results Reporting
A-2.5
Medical and Paramedical
QH-A-8.1.3
Referrals
A-2.5
Medical and Paramedical
QH-A-8.1.4
Prescribing
A-2.5
Medical and Paramedical
QH-A-8.1.5
Care Planning
A-2.5
Medical and Paramedical
QH-A-8.1.6
Procedures
A-2.5
Medical and Paramedical
QH-A-8.1.7
Therapeutic Agent Administration
A-2.5
Medical and Paramedical
QH-A-8.1.8
Consultations
A-2.5
Medical and Paramedical
QH-A-8.1.9
Clinical Measurements
A-2.5
Medical and Paramedical
QH-A-8.1.10
Clinical Decision Support
A-2.5
Medical and Paramedical
QH-A-8.1.11
Clinical Reference Tools
A-2.5
Medical and Paramedical
QH-A-8.1.12
Patient Monitoring
A-2.5
Medical and Paramedical
QH-A-8.1.13
Clinical Notes and Assessments
A-2.5
Medical and Paramedical
QH-A-8.1.14
Care Transfer
A-2.5
Medical and Paramedical
QH-A-8.1.15
Allergies & Adverse Reaction Mgt
A-2.5
Medical and Paramedical
QH-A-8.1.16
Discharge
A-2.5
Medical and Paramedical
QH-A-8.1.17
Case Management
A-2.5
Medical and Paramedical
QH-A-8.1.18
Alerts & Notifications
A-2.5
Medical and Paramedical
QH-A-8.2
Service Delivery
A-2.5
Medical and Paramedical
QH-A-8.2.1
Patient Administration
A-2.5
Medical and Paramedical
QH-A-8.2.1.1
General Patient Administration
A-2.5
Medical and Paramedical
QH-A-8.2.1.2
Scheduling and booking
A-2.5
Medical and Paramedical
QH-A-8.2.1.3
Patient Flow Management
A-2.5
Medical and Paramedical
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QH Code
QH (Department of Health) Title
QG Code
QG (Queensland Government) Title
QH-A-8.2.1.4
Hospitality Services
A-2.5
Medical and Paramedical
QH-A-8.2.1.5
Patient Safety
A-2.5
Medical and Paramedical
QH-A-8.2.2
Clinical Specialty Management
A-2.5
Medical and Paramedical
QH-A-8.2.2.1
Mental Health
A-2.5
Medical and Paramedical
QH-A-8.2.2.2
Allied Health
A-2.5
Medical and Paramedical
QH-A-8.2.2.3
Cardiology
A-2.5
Medical and Paramedical
QH-A-8.2.2.4
Endoscopy
A-2.5
Medical and Paramedical
QH-A-8.2.2.5
Oncology
A-2.5
Medical and Paramedical
QH-A-8.2.2.6
Peri-natal
A-2.5
Medical and Paramedical
QH-A-8.2.2.7
Renal
A-2.5
Medical and Paramedical
QH-A-8.2.2.8
Endocrinology
A-2.5
Medical and Paramedical
QH-A-8.2.2.9
Gastroenterology & Hepatology
A-2.5
Medical and Paramedical
QH-A8.2.2.10
Haematology
A-2.5
Medical and Paramedical
QH-A8.2.2.11
Neurology
A-2.5
Medical and Paramedical
QH-A8.2.2.12
Ophthalmology
A-2.5
Medical and Paramedical
QH-A8.2.2.13
General Paediatrics
A-2.5
Medical and Paramedical
QH-A8.2.2.14
Palliative Care
A-2.5
Medical and Paramedical
QH-A8.2.2.15
Pain Medicine
A-2.5
Medical and Paramedical
QH-A8.2.2.16
Nuclear Medicine
A-2.5
Medical and Paramedical
QH-A8.2.2.17
Metabolic Medicine
A-2.5
Medical and Paramedical
QH-A8.2.2.18
Urology
A-2.5
Medical and Paramedical
QH-A-8.2.3
Acute Care Setting Management
A-2.5
Medical and Paramedical
QH-A-8.2.3.1
Emergency
A-2.5
Medical and Paramedical
QH-A-8.2.3.2
Intensive Care
A-2.5
Medical and Paramedical
QH-A-8.2.3.3
Operating Theatre
A-2.5
Medical and Paramedical
QH-A-8.2.3.4
Anaesthetics
A-2.5
Medical and Paramedical
QH-A-8.2.3.5
Orthopaedic
A-2.5
Medical and Paramedical
QH-A-8.2.4
Community & Primary Care Setting
Management
A-2.5
Medical and Paramedical
QH-A-8.2.4.1
Oral Health
A-2.5
Medical and Paramedical
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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QH Code
QH (Department of Health) Title
QG Code
QG (Queensland Government) Title
QH-A-8.2.4.2
Residential Care
A-2.5
Medical and Paramedical
QH-A-8.2.4.4
Community Health
A-2.5
Medical and Paramedical
QH-A-8.2.4.5
Sexual Health
A-2.5
Medical and Paramedical
QH-A-8.2.4.3
Practice / Clinic Management
A-2.5
Medical and Paramedical
QH-A-8.2.5
Clinical Activity Analysis
A-2.5
Medical and Paramedical
QH-A-8.2.6
Infection Control & Assessment
A-2.5
Medical and Paramedical
QH-A-8.2.7
Medical Imaging
A-2.5
Medical and Paramedical
QH-A-8.2.7.1
Medical Imaging Management
Information Systems
A-2.5
Medical and Paramedical
QH-A-8.2.7.2
Picture Archive and Communication
System
A-2.5
Medical and Paramedical
QH-A-8.2.8
Laboratory)
A-2.5
Medical and Paramedical
QH-A-8.2.8.1
Pathology
A-2.5
Medical and Paramedical
QH-A-8.2.8.2
Forensic & Scientific
A-2.5
Medical and Paramedical
QH-A-8.2.9
Medication Management
A-2.5
Medical and Paramedical
QH-A-8.2.10
Clinical Service Billing
A-2.5
Medical and Paramedical
QH-A-8.2.11
Blood & Human Tissue Management
A-2.5
Medical and Paramedical
QH-A-8.2.12
Clinical Incident Management
A-2.5
Medical and Paramedical
QH-A-8.2.13
Electronic Health Records
A-2.5
Medical and Paramedical
QH-A8.2.13.1
General Electronic Medical Record
A-2.5
Medical and Paramedical
QH-A8.2.13.2
Longitude Patient Viewers
A-2.5
Medical and Paramedical
QH-A-8.2.14
Population Health Management
A-2.5
Medical and Paramedical
QH-A-8.2.15
Medical Registers
A-2.5
Medical and Paramedical
QH-A-8.2.16
Allied Health
A-2.5
Medical and Paramedical
QH-A8.2.16.1
Physiotherapy
A-2.5
Medical and Paramedical
QH-A8.2.16.2
Speech Pathology
A-2.5
Medical and Paramedical
QH-A8.2.16.3
Nutrition & Dietetics
A-2.5
Medical and Paramedical
QH-A8.2.16.4
Audiology
A-2.5
Medical and Paramedical
QH-A8.2.16.5
Occupational Therapy
A-2.5
Medical and Paramedical
QH-A8.2.16.6
Respiratory & Sleep Studies
A-2.5
Medical and Paramedical
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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QH Code
QH (Department of Health) Title
QG Code
QG (Queensland Government) Title
QH-A8.2.16.7
Rehab Engineering
A-2.5
Medical and Paramedical
QH-A8.2.16.8
Podiatry
A-2.5
Medical and Paramedical
QH-A8.2.16.9
Psychology
A-2.5
Medical and Paramedical
QH-A8.2.16.10
Social Work
A-2.5
Medical and Paramedical
QH-A8.2.16.11
Orthotics and Prosthetics
A-2.5
Medical and Paramedical
QH-A-8.2.17
Nursing
A-2.5
Medical and Paramedical
QH-A-8.2.18
Discharge / Referral
A-2.5
Medical and Paramedical
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
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Appendix 4
Responsibilities
Position
Responsibility
Audit criteria
Chief Information Officer
• Approve Department of Health Enterprise
Architecture artefacts
Approved artefacts
Strategy & Architecture
Office
• Regularly review and maintain Department of
Health Enterprise Architecture artefacts
Up to date artefacts
Management of
dispensations
• Process and monitor dispensation requests and
dispensations granted
ICT Governance
Authority (designated)
• Review and endorse Department of Health
Enterprise Architecture artefacts
Endorsed artefacts
Endorsed dispensations
• Review and endorse dispensation requests and
monitor dispensations granted
All employees,
contractors and
consultants within the
Department of Health
divisions, agencies and
commercialised business
units
• Apply the relevant requirements of the
Department of Health Enterprise Architecture
artefacts
Enterprise Application Architecture Standard
Chief Health Information Officer
Strategy and Architecture Office
Effective date: 01 July 2015
Ability to demonstrate
compliance
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