SOCIALIZATION OF THE EX-MENTAL PATIENT * by Louis BEEKOWITZ * * Executive Director, The Educational Alliance A B R A H A M LURIE E D . D . * * Director of Social Service, Hillside Hospital, New York has often been overlooked by mental hospitals has been a continuation of the therapeutic community concept after discharge. It is now assumed that if it is important to know about patients and their time involvements within the hos pital structure, then we must also in tervene actively in helping the patient utilize his time after discharge. Dr. Greenblatt, has described a very active program which deals with this very problem at the Massachusetts Mental Health Center. Growing Interest in Post-Hospital Socialization Programming T HERE has been a great deal of at tention paid recently to the concept of the therapeutic community as it has evolved within a mental hospital. This idea was first described by Bockhovn as a moral approach to patient care. More recently, this concept has received a great impetus because of the book, The Mental Hospital, by Drs. Stanton and Schwartz. Essentially, it involves the utilization of existing hospital structure and of all interpersonal relationships and contacts which the patient has in an institution; the interaction of these relationships and the hospital structure; and the development of a therapeutic formulation in terms of these relation ships and interaction. The total time the patient spends in an institution is utilized in some therapeutic manner to help him overcome his emotional prob lems. 1 3 2 Hillside Hospital, a psychiatric treat ment residence for 180 patients under the New York Federation of Jewish Philanthropies, has been trying to work with community social agencies to de velop jointly a therapeutic milieu and therapeutic attitude which would be helpful to patients after discharge. As part of the mobilization of com munity agencies, a socialization pro gram for discharged psychiatric pa tients was jointly developed with the Educational Alliance, a Federationsupported Jewish community center serving some 6,000 individuals of all ages. This joint project has made avail able to ex-patients leisure-time facili4 Despite this recent emphasis, what * Presented at the Annual Meeting of the National Conference of Jewish Communal Serv ice, Los Angeles, June 3, 1964. ** Principal investigators of a demonstration project: Social Rehabilitation of Discharged Psychiatric Patients, supported by a grant of NIMH of U.S. Public Health Service # MH101A-2. i j . S. Bockhovn, "Moral Treatment in American Psychiatry," J. Nervous and Mental Disease, Vol. 124, No. 2 (1956), pp. 167-194; No. 3 (1956), pp 292-331. s Greenblatt, "Beyond the Therapeutic Community," Journal of the Hillside Hospital, July-October, 1963, pp. 167-194. * Lurie and Pinsky, "Collaboration between Psychiatric Hospital and Community Agencies," in Greenblatt, ed., Mental Patients in Transition, Thomas, Springfield, 111., 1961, pp. 163-174. 2 Alfred H . Stanton and Morris S. Schwartz, The Mental Hospital, Basic Books, New York, 1954. [186] I j j j i ji j ] Journal of Jewish Communal Service ties which will provide social experi ences useful to rehabilitate the ex-mental patient. Until recently reports have in dicated that former mental patients have hesitated to join such activities. "When they did participate, they often tended to segregate themselves into ex-patient clubs or into ex-patient center groups. In such groups, the ex-mental patients tended to continue their excessively de pendent behavior. In and of itself en couragement of dependent behavior does not have a deleterious effect. How ever, the encouragement of such be havior without proper professional guidance can lead to a perpetuation of symptomatology which in the long run can be self-defeating to the patients. In this joint project, the aim was to develop new clinical service areas in social rehabilitation and to evaluate the effectiveness of the community center in the improvement of the social func tioning of discharged mental patients. This project has been so structured that ex-patients are purposefully moved through a series of four phases of prog ressively broader social experiences. In the first phase they are prepared for this program while they are still in the hospital. The patients enter the second phase after discharge, participating only in ex-patient groups. In the third phase, they are encouraged to move into groups composed in part of ex-patients and in part of members of a community center who have had no psychiatric treatment. Finally, the ex-patients be come involved in community center activities on the same basis as other community center members. The patients are referred to the pro gram by the hospital team at Hillside. All adult patients, above the age of 17, who are believed able to benefit from a planned community center experience, are eligible. Approximately 60 percent of the patients referred have hospital di agnoses of schizophrenia; the remainder have been diagnosed as affective dis orders or character neuroses. The aver age period of hospitalization is seven months to one year. Our project popu lation to date has included 221 people over 17 years of age, about 113 of whom are currently active in the different phases, 28 in Phase I, 25 in Phase II, 35 in Phase III and 25 in Phase IV. Ten have successfully completed Phase I V and the balance have dropped out of the project at various points along the way. About 75 percent of these men and women have been Jewish, the great ma jority middle-class (Hollingshead's Class I I I ) with completion of one year of college. 5 Preparing Hospital and Agency for Project Because of the nature of this problem, a very intensive orientation program had to be instituted within the hospital. It was difficult often to have hospital staff recognize the importance of de veloping socialization programs after discharge. There was a natural ten dency for the hospital, which emphasizes psychotherapy, milieu therapy and drug therapy, to feel that after dis charge the primary readjustment factor is a continuation of psychotherapeutic relationships. Considerable effort was required to raise the socialization after care project in status. Whenever a new program is in troduced in a social agency, a certain amount of preparation and "tooling u p " is necessary for a favorable recep tion and potentially successful opera tion. A survey was made by a research class of graduate students in a cooperat ing school of social work. This indi cated that the rank and file staff of the community center, The Educational Al liance, was only average among a variety of community centers tested with regard to favorable attitudes towards receiving » Hollingshead, Two Factor Index of Social Position, New Haven, 1957, 10 pp. S O C I A L I Z A T I O N O F THE EX-MENTAL discharged psychiatric patients, al though the administrative leadership was more positively disposed than most. Accordingly, an orientation program was undertaken with the clerical, main tenance, receptionist and professional staff, including graduate students and such specialists as the art teachers, who would be likely to participate in the project. The project director and the Alli ance's associate director carried the major responsibility for this orienta tion of Alliance personnel before the ex-patients started to arrive. Realistic projections as to the behavior to be ex pected and the problems likely to arise were given. For those staff most di rectly involved, this continued after the patients arrived, in the form of individ ual supervision and group seminars on the problems actually encountered and the methods of service utilized. A similar process was undertaken with the Alliance's board. A t a meet ing of the board program committee the idea of the project was first launched, with a joint presentation by the hospi tal's social service director and the pros pective project field director and the top administrative staff of the Alliance. Subsequently, the program committee as part of its report to the board as a whole invited the participation of a board committee from Hillside Hospital and its medical director. Many of the Alliance trustees were still fearful, but felt this service would be a "mitzvah" when reassured that the program could be adequately administered at the center. A joint board committee of the two in stitutions was then set up with service from representatives of the two profes sional staffs to keep abreast of major de velopments in the project. It is of in terest to note that while the center board as a whole evinced great pride in the project, several members remained fear ful that the presence of the hospital's PATIENT discharged patients might, through their very presence in the center or through bizarre or dangerous behavior, drive away substantial numbers of the center membership. The Alliance specialists' reactions have been particularly noteworthy. In order to be "helpful" to the ex-patients, one specialist at first alienated a number by indicating there were a lot of " K o o k s " in his activity area and these ex-patients should feel at home! Sub sequently, his own fear better tempered, he became extremely warm and sincerely accepting of the ex-patients. Toward the latter part of the project, especially in Phase IV, when the specialist be comes the key Alliance staff member to the ex-patient, most specialists with the aid of supervision and consultation have performed well, shown appropriate in terest and provided the supports neces sary for the ex-patients in their group. On the whole, the specialists have been particularly enthusiastic about being part of this program. The "normal" clientele with whom the ex-patients have been "integrating" have generally not indicated any aware ness of special difference from the indi vidual ex-patient. In one instance, a group whose members have been part of the young adult program for some time, a number of whom live in a residence sponsored by a treatment agency, "rec ognized" the character of one of the expatient groups. But the vast majority of the regular members have not been aware of the nature of any differences with the ex-patients as individuals and have accepted them as they would any other individuals. No attempt has been made to orient the "normal" clientele as such, although workers will answer direct questions truthfully and matterof-factly. The nature of the "normal" clientele would also bear some closer examination, particularly because of their acceptance [188] Journal of Jewish Communal Service jection rather than a reality situation often prove sufficient to tide over the crises. and/or toleration of the hospital ex-pa tients. The center program for younger adults tends to be built largely around special interest activities such as art, drama, music, dance, sculpture, ceramics and the like, with some social groups particularly for the 18- to 22-year-olds, and for the single group between 26 and 50. Virtually all the groups are co-ed, informal, relaxed, yet mostly task-ori ented with the focus on developing or furthering skills in a friendly, congenial atmosphere. These groups generally are open, with intake controlled by the agency so that members are accustomed to having newcomers enter their groups. They have also become tolerant of a wide variety of behavior since many people who are especially drawn to the arts may be deviant in behavior or appearance. Since the Hillside and Alliance clientele are mostly Jewish and middle-class in at least their cultural aspirations, there tends to be little, if any, overt or even subtle rejection. Some ex-Hillsiders are friendly and outgoing and others are quieter and more withdrawn, but this is not too different from the balance of the population. Communication and Articulation Between the Two Institutions The project is held together by its key staff who attempt to coordinate the serv ices of the two institutions as they bear on the aims of the project. The key staff includes as principal investigators the director of social services at Hillside and the executive director of the Alli ance. Also involved are the associate director and a key staff member in the younger adults program at the Alliance. Two former hospital group workers, one the project field director, are the fulltime staff members. Also on the coordi nating group are the hospital's director of group work services and two parttime researchers, one on the staff of the center and one originally on the hospi tal staff. The project action staff are all housed in the center but have regular contacts with the hospital. This pairing of staff from the two institutions at various levels makes it possible for close articulation of needs and understanding at the different levels of function. Also participating periodi cally in project development and super vision are the hospital's medical direc tor, clinical director, after-care director and administrator. All of these people need to feel their stake and their de partment's stake in the success of the project since they play important roles in referrals, preparation, data provision, the socialization process after discharge and the analysis of the data. We have noted that the ex-patient often needs more individual attention than the ordinary member, particularly in the earlier phases, and some even in Phase IV. However, towards the latter part of the project, the ex-patient mainly needs reassurance that a staff member is available if needed. Crises occurring in the ex-patients' personal lives may flow over into their attitudes towards others in the center program and while most do get help from after care therapists, they will tend to project the problem in fantasy (although not necessarily acting it out as such) into the group situation. In the more ad vanced stages of the project an oppor tunity to discharge some feeling, to get the worker's attention, and to see the problem in the group as largely a pro The major day-to-day articulation is done through the social workers of the two institutions—almost all of whom are group workers. Using their authority and their persuasive powers they affect the processes going on within their sepa rate institutions. Besides setting up and modifying the original structure to make [189] S O C I A L I Z A T I O N O F T H E EX-MENTAL PATIENT mal population. "We learn to walk be fore we learn to run. Also of great value, are the deepened knowledge of institutional articulation, and the methods used to achieve it in this project could well be adapted to close cooperation between any two so cial agencies or institutions. Particularly is this necessary when the attempt is made to provide a smooth and effective transition of clientele from one type of institution to the other. The way in which information is shared and prob lems are resolved may make all the dif ference in the development of viable and successful transitional services. The in terested "outsider" may have fresh in sight into one institution's internal prob lems, particularly those which affect the project, and these may have carry-over value to non-project areas as well. the service viable and to help the patient make the transition from inpatient status in the hospital to integration into the community center as a full member, they have brought to bear influences and thinking on any or all of the prin cipals in the project at any point when it was necessary. At one point, the flow of discharged patients into the project was too slow and too delayed. At an other point, ex-patients felt unable to move ahead into the regular center groups. A t still another point, the cen ter's program did not offer enough of program opportunity during the sum mer months. The institutions had to modify procedure, change certain pat terns of operating, alter policies, expand budgets and utilize man-power differ ently in order for the project to be more effective. The project pointed up flaws, problems and limitations in some of the existing patterns of service. The remedies developed proved useful for both institutions beyond the realm of the project itself. For example, the center for the first time has now extended its special activity program for adults through the summer months; and throughout the year the specialists and group workers have been brought more closely together than ever before. The hospital modified its after-care program and its way of looking at the importance of socialization experiences in the reha bilitation process. Both institutions have gotten to know each other better and the status of the group worker in the rehabilitation process has been consider ably enhanced. Another useful concept that emerges from the project is a methodology for working with people with weaker egos on shorter range rehabilitation efforts. This is the appropriate combination of "pressure" and support. The "pres sure" comes in the form of expectations which are set for the individual, i.e., that within a certain period of time, he is "expected" to move into the next phase. If these expectations are suffi ciently flexible to allow some leeway but sufficiently firm to be felt, they can strengthen motivation. But along with "expectations" must go appropriate and useful supports. Sympathy for the difficulties involved and the new learn ing needed, the suggestions as to how this or that difficulty can be dealt with and how the situation might be tested in reality must also be provided as needed. For while expectations properly admin istered raise aspirations and hope, the weakened ego may need some sensitive and skillful help in its efforts to achieve. Some Implications of the Project Resulting from Its Findings To-date The methodology developed appears to be very viable and useful. The concept of a phased program with graded steps has proven valuable and may well point a generalized way to controlled integra tion of handicapped groups into a nor One effect of this project has been to bring closer together the hospital and the various community centers within [190] Journal of Jewish Communal Service the idea of developing such programs. They have pointed out that many of their activities are primarily geared to a middle-class aspiring group. The par ticipation of ex-mental patients is seen as devaluing the center programs from the point of view of the groups whom they hope to serve. One of the most significant findings in our project has been that the Educational Alliance has been able to develop and sustain a pro gram for the larger community which can also meet the needs of an ex-mental patient group. Far from defeating the primary purpose of the Jewish commu nity center to deal with and to develop an activity program for Jewish young people these programs for ex-mental pa tients seem to have had a most salutary effect in enriching the program for " n o r m a l " people. the community. This has expanded the horizon of the therapeutic milieu in that the hospital has, in fact, become a part of the patient's community. The project has contributed to eliminating the false dichotomy that exists between the hos pital and the community. It has sensi tized the hospital personnel to the aware ness that the hospital is part of the community. The integration for the expatient into the community becomes an easier task. Socialization involves the development of social skills for the purposes of en hancing social integration. In the case of the ex-mental patient, often such so cial skills have been completely undevel oped. It, therefore, becomes necessary not to develop resocialization programs but socialization programs. This entails the development of such programs in the many geographic areas in which the pa tients find themselves after they leave the hospital. The most logical agencies for such programs would seem to be community centers. Community center activities, however, particularly the Jew ish community centers, emphasize pri marily middle-class values. These values stress cultural identification and aspira tions for achieving higher goals. In many situations, the problem in dealing with the ex-mental patient is to help him achieve realistic goals which are more consonant with an ability impaired as a result of emotional difficulties. It becomes necessary to develop within community centers activity programs which will enable the ex-mental patient to develop social skills and to utilize them in social functioning in such a way that they will not try to attain goals which are far beyond their reach. It is equally true that some pressure in the form of realistic expectations can be an important therapeutic dynamic. One needs also to remember that in many of the community centers it is conceivable that individuals who seek such programs may in reality have less integrated personalities than many of the ex-mental patients. The ex-patients have had the re-educational experience of psychotherapy. Some individuals al though without psychiatric experience are often motivated to seek out commu nity center programs for resocialization to work out their personal problems. Socializing with ex-mental patients is to many, who are not familiar with it, a frightening notion. In reality the ill ness of a community and certainly the illness of many individuals within the community can be seen to some extent by some of the incidents which have occurred recently and which have re ceived national publicity. "We are re ferring to what may well be not only an apathy to helping one's neighbor but, perhaps even more significant, an atti tude which approximates pathology. This is an attitude of aloofness and iso lation which enables or permits members of the community to be destroyed or In general, our experience has been that the community centers have not, at least until recently, been receptive to [191] SOCIALIZATION O F THE EX-MENTAL coaxed to destruction by other members. This was evident in the incident in which a killer stalked a woman for more than half an hour in the sound and sight of many neighbors in New York City none of whom for one reason or another called the police. It was also evident in Albany, New York where an individual was urged to jump to his death from a four-story building by a group stand ing on the sidewalk only to be saved by his nephew, a seven-year-old boy. It is obvious that not all those who are ill are confined to hospitals and cer tainly not all those who had been hos pitalized are necessarily the sickest members of a community. The values of planned socialization experiences are not only for ex-mental patients, but for those who have not had psychiatric treatment. Another area of resistance which is important for us in helping community centers work through feelings about dealing with hospitalized patients, is the fear that many of these patients will require rehospitalization. Unfortunately, we have been led to believe that rehospi talization is equated with failure in the treatment of the ex-mental patient. PATIENT has contributed in some measure to help ing ex-patients integrate themselves into the community, enhance their social skills, participate more actively in a socialization program, and improve their level of functioning. Also, Hillside Hospital serves a fairly homogeneous patient population. We have an opportunity to measure the effects of developing socialization pro grams for such a group. For example, 70 to 75 percent of the patients at the hospital are Jewish. Does this have an effect on resocialization or on developing after-care programs for such a group! Most studies have shown that religion of patients or of the parents does not seem to effect the performance of the exmental patient. Langner and Michael have found that, "religious heterogene ity of the parents shows virtually no association with mental health. Persons with parents of the same religion were similar in mental health to persons whose parents were of different reli gions." Freeman and Simmons, in The Mental Patient Comes Home, says "There is some trend for Catholics to perform at lower levels than the two other religious groups, but the relation ship is not statistically significant for either sex.'' 6 Recidivist rates are often quoted to show a failure of treatment. This, how ever may not be a valid way of assessing efficacy of treatment. Rehospitalization at appropriate times might indeed be a most therapeutic intervention in terms of alleviating emotional distress. Avoid ing hospitalization at all costs can be a detrimental step. This is important be cause success or lack of success in terms of follow-up performance by our exmental patients cannot and should not be judged in terms of rehospitalization. What we do need to measure is the rate of progress of social functioning of the ex-mental patient as he goes about his business after leaving the hospital. The project which we have developed jointly with the Educational Alliance, we think, 7 These findings would tend to indicate that religion or faith of patients, or their parents, is not a crucial variable in establishing the effectiveness of treat ment or of follow-up programs. On the other hand, it would be decidedly un wise to disregard the feelings that could easily be engendered were the absence of a friendly and accepting group not available to patients who leave a mental hospital. It is in the attempt to develop a therapeutic atmosphere after discharge o Langner and Michael, Life Stress and Men tal Health, Free Press, Glencoe, 1963, p. 238. 7 Freeman and Simmons, The Mental Patient Comes Home, Wiley and Sons, New York, 1963, p. 127. [192] Journal of Jewish Communal Service that while the discharged patient may take additional time to work with, he is usually responsive to and appreciative of the attention given and of the efforts expended in his behalf, a reward not always forthcoming to the hard-pressed social work professional. that the Educational Alliance, a federa tion institution, and Hillside Hospital, a federation hospital, have joined to gether. The basic ethnic and class simi larity of the center and hospital popula tion, the warmth and friendliness and sense of belonging imparted, and the belief that helping each other is a good value, that people care, whether an out growth of Jewish, American, social work or humanistic values—all of this tends to make the person who is unsure of himself feel at home in the Jewish com munity center. It is from such programs that it will be possible for us to develop subsequent research proposals. It is from such projects that we can learn more about how each of us works and how each of us can help the other in developing programs for the ex-mental patient. Conclusion While the project has another year to run, and the research findings are not all in, the first two years and nine months of operation have been reward ing and valuable. A pattern of opera tion has been evolved which successfully moves significant numbers of patients from a pre-discharge status at the hos pital to full membership in the commu nity center within a limited time period. Both the hospital and the community center have been able to modify ap proaches not only without any detri mental effects to their total operations but actually by enhancing their regular services. A significant number of expatients have found the strength to cross the barriers they have anticipated, and which have proven mostly internal rather than external in this project, and the normal center population has largely not found the presence of these ex-pa tients disturbing in any notable way. With the large number of first and second hospitalizations now facing our nation, with the age of initial hospital ization getting younger nationally, with the change in treatment patterns result ing from chemo-therapy and more en lightened attitudes and more experimen tation, the need to meet the challenge to social agencies of all sorts and especially community centers, to play some greater role in the reintegration of the mentally ill into our society's social institutions becomes a great moral imperative. The project has demonstrated that the pres ence of a significant number of dis charged patients, most of them not com pletely "cured," has not only not dis turbed the normal population but ac tually enhanced the existing programs in many ways. This should be encour aging to other community centers. It might also serve as a source of reassur ance to other community social agencies We will still be testing our methodol ogy further and we will wish to learn what we can about specific methodolog ical aspects, as well as about the char acteristics of the ex-patients which seem to be significant in their ultimate social ization in the center. We will also be testing a socialization rating instrument which we have developed for the project, and we will be encouraging other com munity centers to test the findings of the project in their own settings. [193]
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