5 BASES OF
POWER
MAISHA CHRISTIAN HAGAN
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POWER,
INFLUENCE,
AUTHORITY.
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TEAM • PERSONAL • DEPARTMENT • CORPORATE
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TEAM • PERSONAL • DEPARTMENT • CORPORATE
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FRENCH & RAVEN (1959)
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photo credit: Pat Loika
GIVE A LITTLE, GET A LOT.
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In Psychology, reciprocity is viewed as the desire to reward positive
action with corresponding positive action. This most often translates
into someone having a positive response to a kind action.
POSITIONAL VS. PERSONAL POWER
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Positional Power is external
photo
to credit:
the person.
Pat Loika
Personal Power is internal to the person.
1. LEGITIMATE POWER
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Legitimate Power “Because I said so.”
LEGITIMATE POWER = POSITIONAL POWER
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Legitimate Power = Positional Power
LEGITIMATE POWER = POSITIONAL POWER
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Legitimate Power = Positional Power
HOW TO MANAGE YOUR MANAGER
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In Psychology, reciprocity is viewed as the desire to reward positive
action with corresponding positive action. This most often translates
into someone having a positive response to a kind action.
BEST RESPONSE: RESPECT.
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Respond to legitimate power holders with RESPECT.
2. REWARD POWER
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Reward Power “Because of what I can do for you.”
REWARD POWER = POSITIONAL POWER
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Effective for short term results.
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When the rewards don’t have enough perceived value,
your power weakens. #Bigger, #Better, #MoreExpensive
BEST RESPONSE: GRATITUDE.
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Respond to reward power holders with GRATITUDE.
3. COERCIVE POWER
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The Devil Wear Prada
COERCIVE POWER = POSITIONAL POWER
“Don’t hate me because I’m beautiful...
hate me because I’m your boss and I can
fire you!
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Pro: effective last resort that produces immediate effect.
Con: fear-based, high turnover, suppresses growth.
BEST RESPONSE: FIGHT OR FLIGHT.
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Respond to coercive power holders
by standing your ground or heading for the hills!
BEST RESPONSE: FIGHT OR FLIGHT.
.
E
R
U
T
L
U
C
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#IGOTTHEPOWER
Respond to coercive power holders
by standing your ground or heading for the hills!
4. EXPERT POWER
When you have knowledge
and skills that enable you to
understand a situation, suggest
solutions, use solid judgment,
and generally outperform others,
people will probably listen to you.
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Pro: One of the best ways to improve leadership skills.
EXPERT POWER = PERSONAL POWER
As a subject matter expert, your ideas will have more value, and
others will look to you for leadership in that area.
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Pro: doesn’t require positional power; self-guided.
YOU ARE NOT A FRAUD.
CARLA HARRIS
• The Leader - Vice Chairman and Managing Director at
Morgan Stanley. 27 year veteran on Wall Street
• The Singer - Gospel Choral Member and Lead Singer
• The Author - Authenticity. Confidence. Influencing other’s
perception of you. Leveraging your voice.
• PRECEPTION = REALITY
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I’m tough!
MY WAY OR
THE HIGHWAY.
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Cons: Negative outcomes if the information provided
by the expert turns out to be wrong, unreliable or ineffective.
Experts can take-over or disregard input from others they view as inferior.
BEST RESPONSE: THREE-PRONGED APPROACH
1. RECYCLE your idea into theirs.
2. RESPECT their knowledge.
3. UTILIZE their expertise.
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Respond to expert power holders by making your idea their idea;
respecting their knowledge and utilizing their expertise. .
5. REFERENT POWER
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REFERENT POWER = PERSONAL POWER
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Example: product marketing
If you like her, you’ll LOVE this!
REFERENT POWER = PERSONAL POWER
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REFERENT POWER = PERSONAL POWER
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Beware!
BEST RESPONSE: I’M A FAN!
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Respond to referent power holders with admiration.
FRENCH & RAVEN (1959)
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photo credit: Pat Loika
POWER,
INFLUENCE,
AUTHORITY.
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photo credit: Greyloch
THANK
YOU
INSPIRE. BUILD. PARTNER.