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Guest Information
Eastern Park Suites
Suite
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Welcome to your apartment!
We are delighted to have you as our guest. Since we strive to make your stay as
comfortable and pleasant as possible we have created this manual for you.
This manual contains general information and apartment specific information.
Get informed about the basic rules and regulations, emergency telephone numbers and
the electrical appliances in your apartment. Please take your time to read this manual as
it will give you all the information for an enjoyable and relaxing stay.
We trust that you will enjoy your stay with us. If there is anything we can do to make
your stay more comfortable please do not hesitate to contact us!
Herengracht 451
1017 BS Amsterdam
+31205231020
[email protected]
open from 9am till 10pm
Eastern Park Suite 1
Index
Apartment specific information
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Location apartment
Grocery store
Laundry service
Food & Drinks
User manuals
General information
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Taxi service
Tourist offices
Tourist agencies
I Amsterdam Card
Ticket shop
Important information
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Emergency numbers
Technical issues
Keys
Garbage
Check out procedure
Questions & Inquiries
Fire Alarm
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Eastern Park Suite 1
Location
Apartment specific information
Reception desk:
Herengracht 451
Launderette:
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Linaeusstraat 32 F
Supermarket:
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Eerste van Swindenstraat 91
FIRE ALARM
PLEASE NOTE THAT THIS APARTMENT BUILDING IS EQUIPPED WITH A FIRE ALARM. SMOKING OR
OVER-COOKING WILL SET OFF THE FIRE ALARM. PLEASE BE AWARE THAT IN THESE CASES THE
PENALTY OF THE FIRE DEPARTMENT WILL BE CHARGED TO THE ROOM RESPONSIBLE FOR THE
ACTIVATION OF THE ALARM.
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Eastern Park Suite 1
Location
Breakfast:
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Milo Cafe
Linnaeusstraat 71H
+31(0)20 4638027
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Cafe Kuijper
Linnaeusstraat 79
+31 (0)20 6651926
Restaurants & Café’s
Lunch:
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Boom Eten & Drinken
Dutch kitchen
Linnaeusstraat 63
+31 (0)20 665 5224
Milo Café
Linnaeusstraat 71H
+31(0)20 4638027
The vibrant and varied culture of Amsterdam also offers a great variety of
restaurants.
Based on our local knowledge and feedback from our guests we have made a
selection of restaurant nearby your apartment.
Whether you’re looking for breakfast, lunch or dinner, these spots are worth a
visit.
Lazy day? Order in!
Meal delivery services:
Pizza/Italian service:
Ciro: Ceintuurbaan 193, +31(0)20-7752566
Dinner:
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Pata Negra 2
tapas restaurant.
Reinwardtstraat 1
+31 (0)20 692 2506
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Boom Eten & Drinken
Dutch kitchen
Linnaeusstraat 63
+31 (0)20 665 5224
Sushi service:
Sushi N Sake: Dapperstraat 34 A, +31(0)900-7874401
Thai service:
Somjit Thai: Eerste Oosterparkstraat 201, +31(0)20 4632909
Just missed the supermarket? Try the nightshop!
Eerste Oosterparkstraat 176, +31(0)20 668 0150
Go left out of the apartment, follow this road for about 500 meters.
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Eastern Park Suite 1
Manuals
This section contains manuals for the electrical equipment in your
apartment, if you notice there is a manual missing or not
explanative enough, please do not hesitate to note us, so we can
improve this manual.
Microwave/Oven (Etna):
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The Microwave/oven-combination is in the
lower left cabinet of the kitchen. To use the
microwave, press the microwave-button, set
the time with the round turning knob, and
press start.
To use the oven, select your preference with
the grill/conv/combi-button, select the weight
of your product with the big round turning
knob, and press start.
Stove (Pelgrim):
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To use the stove, simply press one of the 4
knobs, corresponding with the stove you want
to use. The stove will automatically generate a
spark. When you turn the knob, and keep it
pressed down the stove will light up and is
ready for usage. To adjust the heat, simply turn
the knob.
Please use the extractor-fan when you are
cooking, to avoid the fire-alarm from going off.
Dishwasher (AEG):
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The dishwasher is in the second cabinet below
from the left in the kitchen.
Before you use it, please insert detergenttablet in the tablet-holder on the inside of the
door of the machine.
Then push the main power-button on the front
left of the machine, and select the program you
want to use.
The machine will automatically start to wash.
DVD (Samsung):
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Heating System:
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To turn on the TV, use the largest Samsungremote, and press the Power-button on the
upper left of the remote. Also use this remote
to switch channels and adjust the volume.
To adjust the temperature in the apartment,
simply turn the knobs on every individual
radiator in the apartment, and set it to
colder/warmer.
Coffee-machine (Philips Senseo):
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Television (Samsung):
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The same remote works for the DVD as well,
but only now be sure that you press the
Source-button on the upper right of the remote
first.
Switch it to the AV-channel. Now it will control
the DVD-player.
Remove the water reservoir from the back of
the machine.
Fill the water reservoir with cold water up to
the MAX line and put it back onto the
appliance.
Release the lid by lifting the lever on the front.
Put the 1-cup or 2-cup pad holder in the
appliance with a coffee pad in the holder (1
pad for one cup, 2 for two).
Press the power button. A light should flash for
up to 90 sec.
Once the light has stopped flashing, press the
appropriate button for 1 or 2 cups on either
side of the power button, and the coffee will
pour out the two spouts into your cup(s).
You can find the coffee-pads in the tin can on
the sink in the kitchen, or in one of the kitchen
cabinets.
Electric Kettle (Braun):
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Fill the kettle with water, press the button on
top of the kettle and wait for the water to boil.
In the Netherlands it is safe to use tap-water.
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Eastern Park Suite 1
Manuals
Internet:
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In this apartment is free wireless internet. The
network that you can log into is called
“WirelessAmsterdam”.
The password you need to log on is
“OnlineAmsterdam10”.
Please make sure that you enter this password
exactly like written above, including the
capitals.
Sofa bed:
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To use the sofa bed in the living room, first
take off all the pillows and seats.
Take the seating from the back, and pull/roll it
forward until it can’t go any further.
Then tilt the back seating forward, until it fits
in.
You can find the linen for the sofa bed in the
closet in the living room or in the (hidden) wall
closet next to the sofa bed.
FIRE ALARM
PLEASE NOTE THAT THIS APARTMENT
BUILDING IS EQUIPPED WITH A FIRE
ALARM. SMOKING OR OVER-COOKING
WILL SET OFF THE FIRE ALARM. PLEASE
BE AWARE THAT IN THESE CASES THE
PENALTY OF THE FIRE DEPARTMENT
WILL BE CHARGED TO THE ROOM
RESPONSIBLE FOR THE ACTIVATION OF
THE ALARM.
Iron, Iron board & hairdryer:

You can find the iron board, iron and hairdryer
in the apartment.
If the manual is not explanative enough or one
of the appliances is not functioning properly,
please do not hesitate to contact our office for
assistance:
+31(0)20-5231020 (from 9.30 am till 10 pm)
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General information
Tourist Office (VVV)
Tourist Agencies (TA)
At the tourist office you can get information about
Amsterdam, book excursions and buy the I-Amsterdam
city card. Information about current local events can be
obtained here. There are two tourist offices:
Tourist agencies also offer several services, but
have a limited product range and a self-service
information kiosk. These agencies are located at:
1:
Leidseplein 26, terrace side. Open Monday Friday 10:00-19:30, Saturday 10.00-18:00,
Sunday 12.00-18:00
1:
Leidseplein 26, terrace side
Monday - Friday 10:00-19:30 hrs, Saturday
10.00-18:00 hrs, Sunday 12.00-18:00 hrs.
2:
Stationsplein 10 (Central station). Open :
Monday - Saturday 09:00-18:00, Sunday
09.00-17.00.
2:
Amstel 3, inside Muziektheater
Monday - Friday: 12.00 - 18.00 hrs (or
until curtain-up) Saturday - Sunday and
public holidays: 12.00 - 15.00 hrs (or until
curtain-up). The box-office is closed on
Sundays and public holidays when there
are no performances.
3:
Spuistraat 44 (inside shop Gays & Gadgets)
Monday - Saturday 11.00-20.00, Sunday
12.00-20.00
Specialized in Gay Touristic Information
Check the tourist information online at
www.iamsterdam.com
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General information
Now available at our reception desk!
The I Amsterdam City Card is the key to your visit to Amsterdam. The card provides unlimited usage of GVB trams,
buses and metros in Amsterdam and also provides over 50 free and 60 discounted offers on major tourist
attractions and restaurants. I Amsterdam City Card offers are valid within the current calendar year.
For more information about prices and availability, please call our reception desk. The I Amsterdam city card is
also available at the tourism agencies (VVV).
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We work with a renowned taxi company for a fixed rate, honest and safe without any ‘surprises’.
For a taxi to the airport or any other destination please call our reception desk during office hours.
If you want to arrange a taxi yourself or outside office hours please call: +31207777777.
www.tcataxi.nl
Ticket shop
The ticket shop is your all-access pass to the best cultural events Amsterdam has to offer. Purchase tickets for
upcoming gigs, classical concerts, theatre performances, operas, events, festivals, comedy shows, museums and
exhibitions. The ticket shop is located on the Leidseplein in the city centre. The Last Minute Ticket Shop (LMTS) is
also located in the Ticket shop, offering tickets to a selection of performances with 50% discount from 12:00 daily.
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Address: Leidseplein 26 , terrace side.
Open: Mon - Fri 10:00 - 19:30, Sat 10:00 - 18:00, Sun 12:00 - 18:00.
www.lastminuteticketshop.nl
Public transport tickets
Tram and bus tickets can be bought in the tram and bus. The drivers sell 1 hour and 24 hour tickets. Tickets with a
longer duration are sold at the tourist offices and at the GVB tickets and info desk at central station. For more
information please check: www.gvb.nl
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Important information
Emergency numbers
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In case of fire or life threatening emergencies call: 112
If you need police, but it is not a life threatening situation call: 0900 8844
Accident and Emergency (A&E) department: OLVG Clinic, address: Oosterpark 9 : +3120 599 91 11
General Practitioner switchboard (from 5.00 pm till 8.00 am): 088 0030600
Tourist doctor call: +31 (0) 20-4275011, Monday to Friday 9 am till 6 pm.
Problems with the lock outside office hours? Call the 24/7 SOS lock service: +31 (0)20 616 64 64 or +31
(0)20 694 95 94. This service has to be paid in cash
Self-Catering Apartment
For your convenience you will find some small supplies like coffee, tea, toilet paper, dishwasher tablets for the first
use. For any other groceries or if you need more supplies there is always a supermarket close by.
Neighbors and other guests
Please note that your apartment is located in a residential neighborhood. Respect the residents and the other
guests. Keep the noise down after 10 pm.
Technical issues
Your apartment has been carefully checked before your arrival. However, technical malfunctions can always occur.
Please let us know as early as possible so our technical department can respond immediately. If you notify us
before 5.30 pm we will do our utmost best to solve the problem the same day, otherwise we will come to the
apartment the next morning.
Linen
Sheets and towels are provided. Every person has two towels. If you stay 8 nights or longer your apartment will be
cleaned once a week and towels and sheets will be changed. You can order extra towels and sheets at an additional
charge.
Sofa bed
If your apartment is equipped with a sofa bed, you will find linen in the closet or in the sofa bed itself. If the sofa
bed is a chaise longue you can lift up the leg part where you will find everything you need to make the bed.
Garbage
In front of the building you will find a garbage collection point. Please put your garbage in here also on the day of
departure.
Keys
Please take care of your keys. For keys that are not returned we will charge 65 euro per set of keys. If you
accidentally took them home please send them back to us and we will refund 50 euro. NEVER leave the keys in the
lock on the inside of the door. If you do we will have to break the door to get in. Any cost will be taken from your
security deposit.
Check out
- Please vacate the apartment before 11 am
- Do all the dishes
- Leave the apartment tidy. Our housekeeping staff will clean the apartment but please leave everything
tidy.
- Leave the keys on the dining room table and close the door behind you.
- NEVER LEAVE THE KEY IN THE LOCK ON THE INSIDE OF THE DOOR
Questions & Inquiries
For questions and further inquiries during your stay you can contact our reception desk : +31 20 5231020.
Office hours: 9.30 am till 10.00 pm. Every day. We’ll be happy to be of service.
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