Children’s Hospital Services in Gloucestershire Introduction Children's Services in Gloucestershire which are provided by Gloucestershire Hospitals NHS Foundation Trust, are changing. From March 2006 these services will be different, and this leaflet has been produced to tell you what and where the services are. Many will remain unchanged, for example, emergency services for children will still be provided at both Cheltenham General and Gloucestershire Royal hospitals. There is, however, one main change: z All children who need medical intervention overnight will be admitted to the Children’s Centre at Gloucestershire Royal Hospital. More detailed information is available to patients before they come into hospital or at the time of admission to hospital (if you are an emergency patient). 1 Hospital Services for Children in Gloucestershire Sick children who need hospital care, outpatient appointments, treatment and day surgery will still be seen at both: z Battledown Ward, Cheltenham General Hospital and z The Children’s Centre at Gloucestershire Royal Hospital If doctors and nurses make a clinical decision that your child needs to see a doctor overnight, he or she will stay overnight at Gloucestershire Royal Hospital. If your child needs to be transported from one hospital to the other this will be arranged by the hospital. What we provide at Cheltenham General Hospital’s Battledown Ward: z Paediatric Assessment Unit, open seven days a week, 9am – 10pm z Children’s Outpatient Services z Day Surgery Unit z Special Care Baby Unit (St Pauls Wing) What we provide at Gloucestershire Royal Hospital’s Children’s Centre: z Inpatient ward with High Dependency Unit, surgery and oncology unit, school room, play areas, treatment rooms, relative's area z Paediatric Assessment Unit, open five days a week, from 9am to 5pm z Children’s Outpatient Services z Day Surgery Unit z Neonatal Intensive Care Unit ( in the Orchard Centre) 2 Emergency Patients Children who need to be seen in an emergency will continue to be seen at both hospitals in the Emergency Departments. In some cases where a child is brought to hospital by ambulance the Paramedics will make the decision about which is the best place to take the child. Children who need to be admitted overnight will be taken to Gloucestershire Royal Hospital. Paediatric Assessment Unit The Paediatric Assessment Unit is where children will go for assessment, monitoring and/ or treatment from 9am to 10pm, in Cheltenham seven days per week and from 9am to 5pm five days a week in Gloucester. Children can be seen, treated or observed by medical and nursing staff, often avoiding the need to be admitted overnight. When they have been discharged, ongoing care will be provided by the Children's Community Nursing Team as required. In Cheltenham children can remain in the unit until 10pm and in Gloucester until 5pm. After this time they will either be able to go home or transferred to Gloucestershire Royal Hospital (GRH) children’s inpatient ward. Outpatient Clinics There will be no change to any of the usual Children’s Outpatient Clinics at Cheltenham, Gloucester or community hospitals. There will also be no change if your child is seen regularly for their condition and the clinics will be run by the existing medical and nursing teams. 3 Inpatient Ward, Children’s Centre, Gloucestershire Royal Hospital The most unwell children are cared for on the inpatient ward at the Children’s Centre at Gloucestershire Royal Hospital (GRH). The inpatient ward is for children who may need a doctor at any time, day or night. All children who need this level of care from across the county will come to this secure purpose-built centre. There are special facilities for very young children, very sick children who need care in a high dependency unit, and also for teenagers who require more privacy. Visiting Times GRH, Children’s Centre: Open visiting for parents. All other visitors: 2pm - 8pm Staying Overnight in Gloucester Ronald McDonald Family Rooms: Parents and carers are welcome to stay overnight in this purpose built suite which provides accommodation families who want to stay close to their child. The rooms are one floor above the Children’s Centre, and anyone staying in them can reach the ward areas in just a few minutes. Parents or carers can also stay overnight in their child's room, but usually only one person stays. 4 Keeping in touch: Parents and carers can ring the wards whenever they want but anyone else will need to speak to parents or carers to find out how a child is doing. No-one is allowed to use their mobile phone on the wards but there are payphones. Cheltenham General Hospital z Paediatric Assessment Unit 08454 224462 z Day Surgery Unit 08454 224129 z Outpatients Department 08454 224124 Gloucestershire Royal Hospital z Children’s Inpatient Ward 08454 228308 z Day Surgery Unit 08454 226752 z Paediatric Assessment Unit 08454 228310 z Children’s Outpatients 08454 228211 (Please dial the full number). 5 Car Parking There is a dropping off zone at the hospital near both wards. There are also car parks available at Cheltenham General and Gloucestershire Royal hospitals and parking charges apply. For more Information For more general information on the hospitals please log on to: www.gloshospitals.nhs.uk or contact the ward. 6 GDH0982 Published January 2006
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