“The One Source Alliance reinforces Dell as an early
leader in today’s huge market for Linux-based Web
servers and appliances, and provides a strategic
advantage in how Dell builds, deploys and services
global Linux solutions. Dell and Red Hat can provide
the best customer experience to companies building
out their Internet infrastructures using Linux.”
Michael Lambert, Senior Vice President of Dell’s Enterprise Systems Group
™
®
THE DELL AND RED HAT
ONE SOURCE ALLIANCE
Dell and Red Hat have formed the One
Source Alliance to provide customers
with a single source for Linux® solutions.
The alliance combines the power of
Dell’s leadership as the direct supplier of
computers for the enterprise and Internet
infrastructure with Red Hat’s strength in
the Internet and UNIX/Linux markets.
A growing number of companies around
the world think that implementing Linux
is a smart business move. In fact, Linux
is now the most popular OS for Web
servers and other Internet infrastructure
Dell was the first major computer vendor
to factory-install Red Hat Linux on its
servers and workstations. Today, Dell
offers a comprehensive line of products
installed with Red Hat Linux. The One
Source Alliance also provides hardware
and software technical support to ensure
a smooth implementation.
Both Dell and Red Hat have dedicated
engineering resources toward ensuring
that current and future Red Hat Linux
versions run optimally on Dell
equipment. Looking ahead, Dell and
Red Hat are working together to build
the next generation technologies for:
• Appliance servers
• General purpose department and
workgroup servers
• High performance and high
availability computing
• Technical Workstations
applications. To answer the increasing
worldwide demand, the Dell/Red Hat
One Source Alliance offers complete
solutions and brand reliability to
the fastest-growing server operating
environment in the Internet
infrastructure space.
The goal of the One Source Alliance is
to speed the commercial acceptance and
adoption of Red Hat Linux through
collaborative development activities
across multiple areas, including Internet
appliances, OS advancements, Linux and
UNIX interoperability and IA-64.
• IA-64 solutions (Dell™ PowerEdge™
servers and Dell Precision™
WorkStations based on Intel’s
upcoming IA-64 Itanium® processors
will be created with Red Hat Linux)
By collaborating on these and other
technologies, Dell and Red Hat seek to
consolidate the fragmented UNIX and
Linux markets around the Intel platform.
This includes leveraging the strength of
partner relationships to deliver complete
solution stacks from desktops to
workstations, appliances to servers.
THE DELL FAMILY OF PRODUCTS
WITH RED HAT LINUX
where customers can validate and tune
their new or existing Linux solutions in a
state-of-the-art by partnering with nearly
The Dell/Red Hat One Source Alliance
provides businesses with a complete line
of Dell products installed with Red Hat
Linux, including Dimension™ desktop
PCs, OptiPlex™ desktop computers,
Latitude™ notebook PCs, Inspiron™
notebook computers, Dell Precision™
workstations, PowerApp.web™
appliances, PowerEdge network servers
and PowerVault™ storage products.
Together, Dell and Red Hat deliver
comprehensive solutions from One
Source – and back it up with flexible
technical support designed to meet the
needs of businesses large and small.
non-production environment. Finally, Dell
offers full custom factory integration
through DellPlus, offering the convenience
of configuring each server with your
unique, site-specific information.
to ensure that their software keeps pace
DIRECT LINE SERVICE
AND SUPPORT
When you purchase a Dell PowerEdge
server configured with Red Hat Linux,
you’ll have the advantage of 90 days of
software technical support from Red Hat.
Support that begins not upon delivery,
but when you decide you need it. You’ll
also receive 180 days of free subscription
services, which automatically emails
users about new OS versions and
patches. Additionally, customers have the
option of choosing from a variety of
extended DirectLine+ support packages
for the Red Hat Operating System. These
offerings include 5 and 10 support
incident packs or annual support
agreements with standard hours (5 days
x 12 hours) offering unlimited support.
Enterprise customers with enhanced and
more business-critical requirements may
choose the 7 days x 24 hours annual
software support agreement.
The range of support available also
includes professional services delivered
by Dell Technology Consulting to help
customers design and plan their Linux
infrastructure. These services extend to
our Global Application Solution Centers
And of course, all Dell customers
receive top-quality service and support
on Dell hardware.
RED HAT: THE WORLD’S
LINUX LEADER
Linux now has more than 15 million
users worldwide and has captured a 24.6
percent share of the Server OS market,
according to International Data Corp.
(IDC). IDC research states that Linux
was the fastest-growing server operating
environment in 1999, growing 93.2
percent over the previous year alone.
IDC also states that Red Hat Linux is by
far the most popular distribution,
preferred by 53.8 percent of Linux users
worldwide. This data suggests that
Linux has transitioned from a fringe
technology to a mainstream server
operating environment.
Red Hat offers all the services needed to
successfully install, integrate, manage
and support open source solutions in
today’s rapidly growing enterprises.
From installation and configuration
support to programs and consulting,
Red Hat services set a new standard for
enterprise-level support for Linux-based
operating systems.
every 32- and 64-bit processor company
with the latest in processor development.
• GCC – The GNU compiler
• GDB – The GNU debugger
• Linux and Embedded Linux
operating system
• eCos – Red Hat’s open source
royalty-free operating system for
deeply embedded applications
• Other GNU technology including
GAS – the GNU assembler, the binary
utilities, and libraries including GLIBC
DELL: HOW E WORKS
Dell’s direct business model provides
personalized relationships with corporate
and institutional customers through
telephone and Internet purchasing;
customized computer systems; phone
and online technical support and nextday, on-site product service in many
areas around the world. With Dell, there
are no retailers or other resellers adding
unnecessary time and cost or
diminishing Dell’s understanding of
customer expectations.
A global leader in e-commerce, Dell sells
more than $40 million in hardware,
software and peripherals over the Internet
each day. Forty-three percent of Dell’s
sales are Web-enabled, and about 40
percent of Dell’s technical support
activities and 50 percent of Dell’s order
status transactions occur online. The
company’s Web site – which runs entirely
on Dell PowerEdge servers – receives 32
million visits per quarter at nearly 80
country-specific sites. More than 35,000
corporate, governmental and institutional
customers worldwide use Dell’s Webenabled Premier Pages to track their
organization’s purchases online.
Dell is the #2 server vendor worldwide,
providing reliable, high-performance and
scalable solutions to meet the growing
needs of business.
*All data from the IDC Bulletin Server Operating
Environments: 1999 Year in Review.
“This alliance with Dell, a company that has tremendous
momentum in providing e-business solutions
worldwide, is a critical step in making Red Hat Linux the
CUSTOM SERVICES PROVIDED
BY RED HAT
leading platform for Internet applications. This
demonstrates significant commitment to delivering a
Red Hat provides custom engineering
services to leading software companies.
complete framework of global service and support
Services include porting, optimizations,
today, and to the continued development of Red Hat
architecture and development of new
Linux for a broad range of computing applications.”
functionality, plus training and certification. Red Hat keeps their technology
Matthew Szulik, CEO, Red Hat
For more information,
contact your account
representative or visit
www.dell.com
®
Dell and Red Hat :
The One Source
for Linux Solutions
™
®
Dell
| Red Hat | One Source Alliance Marketing
© 2000 Dell Computer Corporation. All rights reserved. Dell, the Dell E Com logo, PowerEdge, PowerVault,
PowerApp, Dimension, OptiPlex, Latitude, Inspiron, and Precision are trademarks of Dell Computer
Corporation. Red Hat and the Shadowman logo are registered trademarks of Red Hat, Inc. Linux is a
registered trademark of Linus Torvalds. Dell disclaims any proprietary interest in the marks and names of
others. Other products are trademarks of their respective companies. Reproduction in any manner
whatsoever without permission of Dell Computer Corporation is strictly forbidden. Dell cannot be
responsible for errors in typography or photography.
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