Volume 25, No. 1 The Writing Center ournal J Co-Editors Neal Lerner, Massachusetts Institute of Technology Elizabeth Boquet, Fairfield University Associate Editor of Development Michele Eodice, University of Kansas Web Support Sean Ringey, University of Kansas Member of the NCTE Affiliate Information Exchange Agreement Member of the Council of Editors of Learned Journals Printed on recycled paper 2005 Statement of Purpose The Writing Center Journal is an official publication of the International Writing Centers Association, which is an Affiliate of the National Council of Teachers of English. WCJ is published twice a year. The Writing Center Journal’s primary purpose is to publish articles, reviews, and announcements of interest to writing center personnel. We therefore invite manuscripts that explore issues or theories related to writing center dynamics or administration. We are especially interested in theoretical articles and in reports of research related to or conducted in writing centers. In addition to administrators and practitioners from college and university writing centers, we encourage directors of high school and middle school writing centers to submit manuscripts. Subscription and Submission Information For information about manuscript submission and review, please refer to the “Information for Authors” section at the back of this issue. Information is also available online at www.writing.ku.edu/wcj/. The Writing Center Journal also welcomes letters responding to WCJ articles and reviews. Please see the “Information for Authors” section for contact information. Subscription to The Writing Center Journal is $25 per year with IWCA Membership or $40 per year with Membership and The Writing Lab Newsletter. Library rate for The Writing Center Journal is $35. To subscribe, review, or change address, please go online to www.iwcamembers.org. Back issues of WCJ are $7.50 each. The following back issues are available: 18.2, 19.2, 20.1, 20.2, 21.1, 21.2, 22.1, 22.2, 23.1, 23.2, 24.1, 24.2. Many other back issues are available for free download from the Writing Centers Research Project archive (www.wcrp.louisville.edu). To purchase back issues, make checks payable to The Writing Center Journal and send to Neal Lerner, MIT Writing Across the Curriculum, Rm. 32-083, 77 Massachusetts Ave., Cambridge, MA 02139. Address all inquiries regarding subscriptions, back issues, announcements, and advertising to the editors at [email protected] and [email protected]. Reproduction of material from this publication is hereby authorized if it is for educational use in not-for-profit institutions, if copies are made available without charge beyond the cost of reproduction, and if each copy includes full citation of the source. For reprint permission, contact the editors. Design: Process. © International Writing Centers Association, 2004 ISSN 0889-6143 The Writing Center Volume 25, No. 1 Journal 2005 1 From the Editors Neal Lerner and Elizabeth Boquet Articles 5 Tick-Tock, Next: Finding Epochal Time in the Writing Center Anne Ellen Geller 25 The Polyvalent Mission of Writing Centers Phillip Gardner and William Ramsey 43 Pedagogies of Belonging: Listening to Students and Peers Julie Bokser Reviews 61 Writing Groups Inside and Outside the Classroom Beverly Moss, Nels Highberg, and Melissa Nicolas, eds. Roberta D. Kjesrud 64 Virtual Peer Review: Teaching and Learning about Writing in Online Environments Lee-Ann Kastman Breuch Kevin Dvorak 68 Announcements 76 IWCA Information 85 Information for Authors WCJ Reviewers All essay submissions are reviewed blind by two external readers; those listed below are members of the active reader pool. We thank them for their contributions to scholarship in the field. Valerie Balester, Texas A&M University, College Station Susan Blau, Boston University Deborah H. Burns, Merrimack College Nick Carbone, Bedford/St. Martin’s Press Peter Carino, Indiana State University Meg Carroll, Rhode Island College Pamela B. Childers, The McCallie School Irene Clark, California State UniversityNorthridge Jane Cogie, Southern Illinois University Frankie Condon, St. Cloud State University Albert C. DeCiccio, Rivier College Lisa Ede, Oregon State University Michele Eodice, University of Kansas Tim Fountaine, St. Cloud State University Tom Fox, California State University-Chico Clint Gardner, Salt Lake Community College Anne Ellen Geller, Clark University Alice Gillam, University of Wisconsin-Milwaukee Paula Gillespie, Marquette University Wendy Goldberg, Stanford University Ann E. Greene, Saint Joseph’s University Nancy Grimm, Michigan Technological University John Hall, Boston University Muriel Harris, Purdue University Carol Peterson Haviland, California State University, San Bernardino Joan Hawthorne, University of North Dakota Susan M. Hubbuch, Lewis and Clark College Brad Hughes, University of Wisconsin-Madison James Inman, University of South Florida Joyce Kinkead, Utah State University Harvey Kail, University of Maine-Orono Lisa Lebduska, Wheaton College Ed Lotto, Lehigh University James McDonald, University of Louisiana at Lafayette Joan Mullin, University of Texas at Austin iv Christina Murphy, Marshall University Jon Olson, Pennsylvania State University Derek Owens, St. John’s University Michael Pemberton, Georgia Southern University Jill Pennington, Lansing Community College Ben Rafoth, Indiana University of Pennsylvania Terrance Riley, Bloomsburg University Carol Severino, University of Iowa Donna Sewell, Valdosta State University Steve Sherwood, Texas Christian University Byron Stay, Mount St. Mary’s College Patricia Stephens, Long Island University, Brooklyn Jill Swavely, Temple University Terese Thonus, California State University, Fresno Howard Tinberg, Bristol Community College Nancy Welch, University of Vermont Susan Wolff Murphy, Texas A&M University Corpus Christi Mary Wislocki, New York University From the Editors Time is on my side, yes it is. Time is on my side, yes it is. —By Norman Meade (for Irma Thomas and The Rolling Stones) In her recently published book The Midnight Disease, author Alice Flaherty is gripped by a need to write that keeps her up at night. In her manic phases, Flaherty describes words as “flee[ing] from [her] head like rats from a sinking ship” (34). Each time we describe this compelling book to friends and co-authors trying to squeeze in a bit of writing time, their responses are always the same. “I sure could use a case of that ‘Midnight Disease,’” lamented one colleague, as the alarm on her sabbatical clock went off. We have been thinking a lot about time lately, about the ways that clock time is often at odds with our goals to learn something new, keep up with developments in our fields, spend time with loved ones, or even “get more writing done.” Time becomes an either-or proposition: either we have it or we don’t. Most days, it feels like we don’t. All three of the authors whose articles are featured in this issue urge readers to revisit binaries, troubling either-or divisions, that interfere with our ability to reimagine productive futures in and around our writing centers. In the opening article, “Tick-Tock, Next: Finding Epochal Time in the Writing Center,” Anne Ellen Geller, drawing on the work of organizational management theorist Allen Bluedorn, contrasts epochal time (where “the event defines the time” and where time is linked to a person’s internal rhythm, or to an external social rhythm) with fungible time (where the clock is the determiner of starts and stops, of beginnings and endings). Using vivid descriptions of illustrations generated by her tutors, all of whom feel constrained by the clock on the wall, Geller urges her readers to consider that “if we embrace the notion of epochal time, we can also embrace the notion that conferences are defined by much more than the time that it takes to hold them.” This expanded approach to the work of the writing conference makes us wonder about many other time-constrained situations. One in particular are the deadlines we operate under (and assign to our students) for many writing projects. When was that proposal due? How soon is that conference coming up? You want my annual report by when?! Consider the advice we often give writers when it comes time to revise: put that The Writing Center Journal Volume 25, No.1 (2005) 1 draft away for awhile, get some distance, a fresh perspective, and, above all, don’t procrastinate! Our slow-down, hurry-up approach is often more about when grades are due or the length of a quarter or semester than the time needed to craft a powerful essay or an effective report. Our narratives, then, run on a clock not of our own making, and we wonder just how much that idea constrains our work. A more familiar, though no less problematic, binary is the central-marginal paradox that has dogged writing center literature for decades. In “The Polyvalent Mission of Writing Centers,” Phillip Gardner and William Ramsey engage the “deep uncertainty” that our marginalized identity seems to offer. Just as Geller urges readers to reconsider time, Gardner and Ramsey argue for a reconsideration of the dominant “counterhegemonic” writing center identity. Avoiding facile categorizations of writing centers as “anti” or “extra,” these authors argue that our ambivalence about the writing center’s critically intellectual curricular role has inhibited the development of discourses necessary for writing centers to survive and thrive. Insider-outsider status is a concern for our third contributor as well. Julie Bokser in “Pedagogies of Belonging: Listening to Students and Peers” considers the question, “How can we better train tutors to tutor imaginatively and effectively”? For Bokser, the answer takes her staff away from clock watching and into the potential for epochal time that Geller proposes. Bokser recommends equipping tutors with a “rhetoric of listening” to help students in the process of dealing with cultural difference, of “belonging” to the institution, the course, or the discipline. For Bokser, time has changed. She tells us, “I now spend more time listening to how my tutors listen.” The two books reviewed in this issue—Virtual Peer Review: Teaching and Learning about Writing in Online Environments and Writing Groups Inside and Outside the Classroom— continue the theme of thinking about our work in seemingly alternate ways. Both books are not about writing centers per se, but both offer views of teaching and learning in various settings, whether on- or off-line, that expand what we know about the one-to-one work conducted in familiar settings. Expanding what we know or believe is certainly worth our time, we feel. One additional site of our struggle with temporal reality has been the disconnect between the dates listed on each issue of WCJ and the actual dates they arrive in subscribers’ mailboxes. While it seems a nice gesture to offer our readers spring/summer in October, this discrepancy has gradually become a crisis of sorts, particularly when WCJ is held to other calendar-year requirements (such as the nominations for the IWCA Outstanding Scholarship Award). As a result, starting with this issue we have decided to revise the dating/timing of our issues. Rather than fall/winter 2004, this 2 From the Editors issue is labeled volume 25, number 1 (2005). Historically, the seasonal designations in WCJ have ebbed and flowed. We are the first editors, however, to remove the seasonal distinction altogether. An issue that asks readers to consider the arbitrary nature of temporal markings seemed an opportune moment to bring our own external deadlines in line with our administrative rhythms. Our current fascination with time leads also to one more analysis and that’s an attempt to understand the relationship between writing and time in terms of our own editorial rhythms. As we try to schedule our own writing, our own teaching, and our own extra-curricular lives, we thought it might be helpful to have a sense of when you are thinking and writing and, subsequently, sending articles to us. As Figure 1 shows, October through February are long, dark, cold and lonely months here in the Northeast, as we await the ding of an inbox telling us we’ve got mail. In contrast, June through September are popular months for submissions. Summer, it seems, stretches out before us all, filled with Geller’s epochal time, dedicated to writing, free from the competing demands of the school year. 18% 16% Percent Total Submissions 14% 12% 10% 8% 6% 4% 2% 0% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Months Figure 1. Writing Center Submissions by Month, Jan. 2002 to Oct. 2004 What would happen, we wonder, if those competing demands became complementary events or experiences that helped our writing rather than hindered it? In other words, what if, rather than making writing a low priority during the academic year, we made it a high priority–not to the exclusion of our other duties, but instead as a parallel activity? How would writing enable us to do the work we do better, whether that’s gaining a more complete understanding of our writing centers or putting ourselves The Writing Center Journal Volume 25, No.1 (2005) 3 constantly in the spaces we offer to our students—as writers discovering new knowledge? How can we place our own writing in epochal time? Now, we are not talking about coming down with a case of Flaherty’s “Midnight Disease.” However, we’re convinced that putting (even forcing) thoughts into words, scheduling regular writing time (even in short bursts), writing along with others, and having the courage to send out that work despite the occasional rejection are fine strategies to get more writing done. We look forward to seeing the results in future issues. WORKS CITED Flaherty, Alice W. The Midnight Disease. Boston: Houghton Mifflin, 2004. T h e Wr i t i n g C e n t e r J o u r n a l Advertising Rates All ads appear on interior pages and in black-and-white only. Rates Are Effective Winter 2003–2004. 2 Full Pages (1 page in each issue of a yearly volume) 5” x 75/8” Special Plus a button on our Web site for 1 year $200 Circulation Approximately 900 Full Page (single issue) Published biannually 5” x 75/8” Plus a button on our Web site for 6 months Contact $150 Michele Eodice Associate Editor Half Page (single issue) of Development 5” x 33/4” Phone: 785/864-2388 E-mail: [email protected] $75 4 From the Editors Tick-Tock, Next: Finding Epochal Time in the Writing Center by Anne Ellen Geller In this world, there are two times. There is mechanical time and there is body time. The first is as rigid and metallic as a massive pendulum of iron that swings back and forth, back and forth. The second squirms and wriggles like a bluefish in a bay. The first is unyielding, predetermined. The second makes up its mind as it goes along. —Einstein’s Dreams, Alan Lightman Every now and then in our writing center staff meetings, I pile crayons, magic markers, colored pencils and a stack of white paper in the middle of the table. For the first fifteen minutes, the graduate student tutors draw pictures. There is no prompt beyond “draw a picture of a conference you’re left thinking about from this week.” Sometimes the drawing time is silent. I watch the geographers and economists and women’s studies scholars bite at their lips and furrow their brows as they work in an unfamiliar, perhaps-forgotten medium. When we share these drawings, we place ourselves back in one another’s conferences, but as we discuss the conferences each of us has drawn, we also prepare for future conferences. Though we know few conferences we’ll face will be exactly like those we’ve already held, or heard about, we imagine possibilities, riffing off one another’s successes, struggles and ideas. It is that interaction, that asking and suggesting and wondering together, that makes our brief hour-long meeting feel so valuable to us all. In one of these meetings, Alice drew a picture of herself sitting at a round table saying, “Next” (see Fig. 1). A conveyor belt of student writers winds past her into infinity. About the Author Anne Ellen Geller directs the Writing Center and Writing Program at Clark University, where she also teaches writing classes, including a literacy class that incorporates community engagement. She hosted and co-chaired the 2004 Writing Centers Summer Institute and will co-chair the 2005 Institute. Her essay, “‘What’s Cool Here?’: Collaboratively Learning Genre in Biology,” is forthcoming in Genre Across the Curriculum. An earlier version of this essay was delivered at CCCC 2003 in New York City. The Writing Center Journal Volume 25, No.1 (2005) 5 That week, she met with all of the students in a graduate course she was teaching; in addition, she tutored eight hours in the writing center. How could she have the energy to get through so many conferences in what little time she had that week without feeling “Henry Fordist” (Conroy, Lerner, Siska 131)? In Lisa’s picture (see Fig. 2), a blackoutlined clock and a huge polka-dotted question mark float prominently and weigh heavily on Lisa’s mind. A laptop is open on the table and a student talks about texts from her film class. The writing center is sunny at 1:25 in the afternoon, but the heavy clock covers most of the sun. Lisa’s mouth is crooked. She doesn’t Figure 1. Alice’s picture. know what to do, or say, but the clock ticks away the conference hour. “Tick-Tock” echoes in the corner of the picture. Lisa worried that time would run out before she could decide how best to help the student. In a more minimalist picture, Jessi’s stick figure awkwardly faces the student writer’s stick figure (see Fig. 3). The student holds the text. “No,” the student says. “Okay,” Jessi replies. The minute hand of the red clock in the background nears the Figure 2. Lisa’s Picture. 6 Tick-Tock, Next: Finding Epochal Time in the Writing Center end of the hour. Time is lost in negotiation, which never progresses in this image (or in this conference, according to Jessi) beyond this dead-end exchange. Jessi smiles in another of her pictures (see Fig. 4). She intended to capture the last moments of her time with a student writer. The clock has not quite reached the hour, and Jessi felt she had successfully focused the student on one doable project they could work on together. She had just enough time to write in this student’s folder. But the student in this picture is smiling, too. She’s pointing to the clock. She’s a regular, and she knows she has been scheduled for an hour. “Hey, we have eight minutes left,” she says, “I want to do this and I want to do this and I Figure 3. Jessi’s first picture. don’t know what to do,” she says in the picture. Other projects and other due dates are still on her mind. Who controls the time in conferences? Jessi wondered. The tutor? The student? Who should? Why is this student writer still unsatisfied after fifty-two minutes of conference time? In a picture Carolyn drew (see Fig. 5), a student writer physically blocks the door even though the ticking clock reveals that the conference has already run five minutes past the end of Figure 4. Jessi’s second picture. The Writing Center Journal Volume 25, No.1 (2005) 7 Figure 5. Carolyn’s picture. Carolyn’s shift. “You cannot leave—I need you,” the student writer says. Red boxes around the writer’s head say “ME, ME, ALL ABOUT ME.” “Yikes,” Carolyn’s stick figure representation of herself thinks. Clocks are everywhere in these drawings, and I began to wonder why tutors so often draw pictures that put moments of awareness, or negotiation, or confusion, or frustration, or success, in relation to time.1 The most obvious answer is that conferences in the Clark Writing Center are one hour in duration. The tutors are always aware that when one hour ends, the next appointment will arrive. They are always watching the clock. And they are always aware, as are most of us who teach, that there is never enough time to teach all that we want to.2 But clocks are also the physical manifestation of a central tension in writing centers —the tension between fungible time and epochal time. Fungible time is measured by “units…equivalent to and interchangeable with any of the other units. Indeed, these units may take on the values of any clock or calendar interval (second, minute, hour, day, week, month, year, decade, century, etc.)” (Bluedorn 30). Epochal time is measured by events, the “time is in the events; the events do not occur in time” (31). For example, in fungible time, I call a friend and say “let’s have lunch tomorrow at 12. That’s my lunch hour.” In epochal time I might call the same friend and say, “Let’s have lunch tomorrow. I’ll call you when I get hungry. Or, when I’m between projects. And we’ll eat until we can eat no more.” In epochal time “the event defines the time,” and time is “linked to the individual’s internal rhythms (e.g., the onset of hunger)” or “external social rhythms (e.g., the flow of work that day)” (Bluedorn 31).3 It is difficult for tutors and student writers to access epochal time, especially within the strict demands of a single writing conference an hour or half-hour in duration. In 8 Tick-Tock, Next: Finding Epochal Time in the Writing Center the face of short writing center appointments (constantly threatened to become ever shorter because of budget cuts) and rushed students with busy schedules, we risk succumbing to the pressure of fungible time, into what we think of as the necessity of efficiency. On email listservs, we ask other directors how they keep their tutors from running over time in conferences, and we reassure one another that conferences in which we focus on just one skill are preferable. In our staff meetings, we raise the issue of time management over and over again. Efficiency need not always preclude meaningful interaction, but to imagine that tutors must, most of all, be efficient in conferences means that we buy into something like Fredrick Taylor’s “efficiency engineering” and its establishment of “standard times for each bodily motion” (Levine 70). We decide that a thesis can be generated in a half hour, and there may simply be no time for what Taylor enthusiasts deemed “waste” motions (Levine 71). In the case of writing centers, these waste motions might include laughter, off-topic story-telling, or a walk outside when the conference work becomes difficult, and student and tutor need to take a break. The more economically vital, the more individualistic, the more capitalistic, the more populated a place is, the faster its pace of life (Levine 9–18). When we prioritize efficiency, we allow writing centers to take on the aura of Taylorized factories or the financial markets of major cities. “A focus on people,” psychologist Robert Levine tells us, “is often at odds with a tempo dictated by schedules and the time on the clock” (19).4 But what would happen if we searched within defined time for the space and possibility of epochal time? When writing center tutors, and the student writers at their sides, can shift their concerns from the unyielding demands of clock time to the fluidity and possibility of epochal time, they create space for tutor and student alike to think, to imagine, to experiment, to collaborate, to build a relationship, and to learn. We know this happens in many conferences, but how often do we consciously work to make it happen? We can think and talk about how we will never be able to do enough work in the time we have in short conferences. Or we can accept the inevitable limitations of each short conference, turning our focus instead to what is possible in the epochal time we can harness in the conference itself. Perhaps we should remind tutors to look at the clock less often rather than more often. *** Writing centers with drop-in hours are certainly more epochal than the Clark University writing center with its strict hour-long appointment schedule. But even drop-in hours do not ease all of the time constraints on student writers and tutors (or directors). Students write toward deadlines, and most of them schedule their writing center visits in relation to deadlines. I’m working on a paper that is due today. My class is The Writing Center Journal Volume 25, No.1 (2005) 9 Figure 6. Tamer’s picture. at 1pm. My paper is due in class. I need to revise it this morning. We have to admit it: no matter how we strive to work at the point of writers’ needs, student writers’ needs almost always arise within institutionalized time, the type of time that can constrain us if we let it narrow our focus more than it needs to. At Clark, we offer student writers an hour conference a week. We ask writers to schedule appointments days ahead of time. As much as we’d like to imagine we could work with students at their points of need, whenever they needed us, for as long as they needed our help, we usually can’t. It is common for me to see some version of this comment on students’ evaluations of their writing center conferences: “I wish we had more time together to _____” —fill in the blank with “to talk,” “to go over more of the paper,” “to look at my other paper.” Student writers watch the clock, too. All this makes a search for epochal time more essential. For when the work of a writing conference is grounded on speed and breadth more than on interaction and depth, students and tutors alike can become unimaginative, rigid, or worse (as the drawings reveal), pressured, paralyzed or hostile. Epochal time is less familiar to us within writing center conferences than we might like it to be, but it is often also more comfortable, more welcome, than we might expect when we experience it. Epochal time is the time represented in the second half of Tamer’s picture (see Fig. 6). As the hour begins, a large academic in a robe and mortarboard looms over student and tutor and points at the clock. It is the professor who seems to control time in this conference even though he or she is not physically present. Half an hour later, in the noticeably smaller right half of Tamer’s diptych, the clock is still present; the professor is not. No one points at the clock. No one even looks at it. What defines the work, and the time it takes to do that work, is the event, the interaction between student and tutor, turned toward one another, thinking about the symbolism of rain in the Noah’s Ark narrative, the text the student must analyze in 10 Tick-Tock, Next: Finding Epochal Time in the Writing Center the overdue paper. Tamer and the student writer are working together. The representation reveals how much longer the first half of the conference felt to Tamer and how much more satisfying the second half felt. Here, within Tamer’s one conference, the conflict between fungible and epochal time is, to some degree, reconciled. When we can shift any part of a conference, even an uneven half of a conference outside of institutional time, we do just what Tamer shows himself doing in this picture. We turn toward the writer, embracing all she tells us with outstretched arms. She turns towards us. Lost in the words of a writer who owns her own project, we feel, although the clock tells us we have only half a conference left, as if we have all the time in the world. We are drawn into the work, away from the limits of the time we have. The writer, drawn into the work, may even feel somewhat released from fungible time. Perhaps it is too romantic to imagine that we could exploit epochal time in each and every conference in this way. But if we were to imagine that we could release ourselves from the pressure of the ticking clock, we might also be able to imagine—and help students imagine—a whole variety of different choices in conferences. Tamer’s visual representation of himself and the student turned toward one another offers clues of what happens in this conference. Tamer is aware of time and the limits of the hour, but he is also very aware of this student writer and all she has brought to conference. Elements of this conference were familiar to him from previous conferences.5 He had worked with many, many students who were overly concerned about their professors’ expectations, and he had spoken in staff meetings about how this was his least favorite type of conference. What I believe he did in this conference was pay attention to the student beside him and his relationship in conference with that student. That turn of attention, away from the looming clock, large professor and late paper, to the student, the student’s ideas and himself, allowed Tamer to vary his use of experience to meet this student’s needs and his own needs within an hour. Perhaps he asked himself, how might this conference proceed if this student knew how to take ownership of this text? How might I work if she knew? He realized this conference did not have to turn out as past conferences like this one had, and he did not have to work as he had before, even if he worked from his experience and even if he was under the pressure of the ticking clock.6 Tamer’s move to embrace epochal time was a shift that allowed him to utilize his experience in new ways and allowed him to turn away from the unyielding clock and unyielding professor. Tamer’s turn toward the student writer shows that he is aware of how he and the student writer share the conference. The Writing Center Journal Volume 25, No.1 (2005) 11 Near the beginning of Milan Kundera’s novel, Slowness, the narrator sits at a traffic light. In his rearview mirror, he watches an impatient couple in the car behind him and wonders why they cannot turn toward one another and enjoy one another’s presence while they are stuck at the light. “Why doesn’t the man tell her something funny?” (3) the narrator asks. Why can’t the female passenger capture the male driver’s attention? Because, the narrator realizes, “she’s at the wheel with him, and she’s cursing me, too” (4)—they are not at all aware of one another; they are only aware of the goal, getting through the light and moving toward their destination. I wonder how often the pressure of time in conferences works against tutors’ and students’ real presence in conferences? How often does a paper’s pending due date, or a ticking clock, create the pressure of that traffic light, keeping writer and tutor from engaging with one another, no matter how closely they sit next to one another? *** Knowing I want to encourage my graduate tutors to find and embrace epochal time in their conferences has led me to look at their pictures and listen to their conference stories in new ways. Now I specifically look and listen for moments when I think they’ve shifted to work in epochal time because I want them to understand why a shift in strategies and attitude was possible even when the clock might have been telling them that change would be impossible. Three stories stand out to me from last semester. To me, these stories reveal the necessary interrelationships between fungible time and epochal time. Tutors are well aware of the tensions between those two types of time, but I believe that when tutors shift their awareness to epochal time they can make different choices in conferences. Two of the stories I’ll tell, Jessi’s and Sandy’s, describe long-term relationships between tutors and student writers. Over the course of a semester, Jessi saw that the pressure of the clock could not–and should not–keep her from responding to a multilingual student’s needs. She also realized that a fear of the ticking clock may make tutors take on more responsibility for students’ progress than they should. Sandy found she was surprised in the middle of the semester when a student she had been working with regularly could more confidently face what had originally been an unmanageable weekly deadline. Their conferences were scheduled solely to help Laura complete her weekly writing. But when Sandy realized Laura’s relationship to her own work had changed, she was able to re-imagine how they might work in their weekly conferences. The third story, Jonathan’s, reveals what is possible when a tutor embraces epochal time in a single conference. Time transforms geographical space, and I’ll describe how, in that conference, tutor and student moved not only through 12 Tick-Tock, Next: Finding Epochal Time in the Writing Center time, but also through many geographical spaces and many possible ways of understanding not just the texts they work at but also one another. Each of the tutors in these stories had worked in the writing center for a least a full semester before these conferences took place, and I believe this is important.7 They had experience working with first-year students and with non-native and native English writers from across the disciplines, and I hope to reveal, at least implicitly, how their experience may have provided the structure for their shifts. I hope, most of all, to show how these tutors turned their awareness away from a ticking clock toward the writers beside them. First, Susie. When Jessi began working with Susie, we knew only that her graduate advisor in international development had referred her to the writing center because he was concerned by how little English he felt Susie understood. After a first conference, Jessi felt concerned, too. Susie seemed hardly able to converse in English. Jessi wondered how they would ever get to English exchanges in which they might understand one another, let alone exchanges complex enough to allow Jessi to help Susie with her written graduate work. In that first tentative conference together, Jessi suggested they both write. With free-writing finished, they began to look at Susie’s sentences, clarifying word choice, practicing the sounds of various letters, and reorganizing the order of words in the sentences. It was slow work, and Jessi remembers the pressure of the clock. There were so many sentence-level issues to talk about; they had so little time in that one-hour conference to get through even the few sentences Susie had generated. Jessi had suggested they write sentences so that she and Susie could communicate around writing, but it became more and more apparent that “Susie didn’t want to stay on the paper.”8 Jessi remembers a moment she describes as “energetic.” “I was talking about placements of words, and listening to her tentative questions, and then the question she was asking became more and more clear. She wasn’t focused, as I was, on how the sentences were structured. She wanted to know something else.” When Jessi somewhat reluctantly turned her attention away from the text she felt pressured to focus on, she could hear Susie’s real questions. “How do I respond in English when someone invites me for dinner?” and “What type of responses do I offer at a dinner party?” are the questions Jessi remembers most. Susie asked these questions so pointedly, so seriously, so meaningfully, that Jessi realized Susie saw the writing center not just as a place where she could develop her written communication, but also a place where she could develop new, cultural communication skills. Jessi remembers how tense that moment felt to her. The conference was short. The semester was short. Susie had so much to practice and to learn. She was familiar with The Writing Center Journal Volume 25, No.1 (2005) 13 the writing tasks the graduate program would require Susie to complete. As Nancy Grimm notes, “in tutoring interactions, listening is often done under the pressure of time, usually with a desire to be helpful, and almost always with a notion of what is a normal academic essay” (67). But, realizing how important Susie’s questions were to her, Jessi turned her attention away from the text in front of her and began what Grimm might call “authentic listening” (69). Susie either will, or won’t, learn enough English to remain in this program, Jessi remembers thinking to herself, but she is asking me to help her with more immediate language issues I can’t ignore. Jessi and Susie worked together once a week all semester, and every session contained what Jessi calls “blurriness” in her communication with Susie. But, in accepting that blurriness, she and Susie could “dialogue.” “Authentic listening,” Grimm says, is “experiential” (69). How could Jessi know exactly where her conferences with Susie might lead until the two of them discovered that together? Writing sentences and having conversations about American culture led to conversations about Susie’s interest in studying in the United States. Conversations about the experience of studying in a different culture helped Susie clarify how she wanted to frame her written work on women’s roles in international development. And though they never stopped talking off the written page about cultural questions Susie would raise, they began to turn their attention to actual papers she had begun to generate. By the final weeks of the semester, Susie was bringing in complete drafts of final papers, work she felt proud of completing. Jessi believed she spent entire weekends creating these drafts, but Jessi could see a shift in her confidence. Jessi was also aware of a transference; the more Susie discussed her own Chinese culture in relation to American culture in conferences, the more confident she became of doing the same in her texts. Jessi, too, found she was more confident in conferences, more sure of what Susie wanted to communicate. She felt as if she could talk to Susie about her writing, but she also felt as if Susie could speak back to her comments. “Instead of just ingesting what I had to say, we could dialogue.” In thinking about this story, I don’t want Jessi, or any of us, for that matter, to focus on the obvious success narrative. Each of our writing centers has these successes— semester-long, year-long, career-long relationships with international, non-native English writers who find a comfortable working space in the writing center. Yes, Susie is still a graduate student, and however painfully and painstakingly she completes her work with Jessi’s assistance, she is completing it, and she is working toward her degree. 14 Tick-Tock, Next: Finding Epochal Time in the Writing Center Instead, what is important to me in my conversations with Jessi, and what I believe should be important for all of us, is considering this story in the context of fungible and epochal time. The shift that Jessi had to make is an important one. Had Jessi continued to worry about whether she’d ever have enough time to teach Susie all the English she would need to know, she might have ignored Susie’s requests to talk off the written page. Any of us can, and probably would, say that a writing tutor listening carefully wouldn’t have ignored Susie’s questions. But even Jessi, an experienced writing tutor with a counseling background, could see how easy, and how right, it might have been to have made that choice. Here’s Jessi’s explanation: I think when you’re thinking, here’s the hour, here’s what I know about hours and this student’s need, and here’s what I can get done, there’s never room to find out what the student’s goals really are, no matter how much you say you may be listening to hear them. But when you make that switch you give up your own responsibility, and you’re no longer clocking time in the same way. It’s toward a different goal. That seems even more pertinent with multi-lingual students because I have a hunch that no matter how open-minded we say we are, it has to do with what kind of responsibility we think we have for getting things done in conference. When we take that responsibility off of us, we probably take it of off the student, too. My purpose felt huge, but when she claimed the work of the conference as her own, I thought to myself, okay, she knows I’m not going to teach her English, so I can release myself from that because that’s just not going to happen. A writing center tutor worried about the clock is likely to take on too much responsibility for what happens in conference. A more balanced power dynamic was possible only because Jessi gave up some responsibility. As Susie gained confidence in what she could write, Jessi gained confidence in what she could, and couldn’t teach, in conferences. Jessi said it was as if she heard Susie tell her, “This is what I want. All that you want to teach me is good, and I need to learn that, but this is what I want to know and what I need to know right now.” When Jessi could hear that and make decisions based on that, she was working in epochal time rather than fungible time. In another, very different, long-term relationship, Sandy worked with Laura, a firstsemester freshman writing for a seminar on the AIDS pandemic. What Sandy remembers most about the first four or five weeks of conferences with Laura is that the routine of their work together seemed clear almost from the start of their relationship. They met once a week, every Monday, to go over a one-page response to the week’s readings. The readings were filled with scientific terms related to AIDS, terms Sandy The Writing Center Journal Volume 25, No.1 (2005) 15 lumps together as “dyoxyzocorplasmastuff” and “gooeyribonvecleaicgunk” (see Fig. 7). The professor seemed to want a regurgitation of the week’s highly philosophical and scientific readings, but the regurgitation was to be as concise as possible. Laura struggled to revise her prose so that it would be concise enough. So Laura and Sandy’s early conferences settled into a pattern: rush to look over the previous week’s returned response and work to figure out “what the heck” this professor wanted for the response due the next day. Even with that routine, it seemed to Sandy as if they never had enough time in conference to get all the way through revisions of Laura’s one-page responses, especially when Laura was challenged by the course readings. Bored by a full hour of “dyoxyzocorplasmastuff” and “gooeyribonuecleaicgunk” each week, Sandy longed for the hour to be over even as she tried to help Laura understand her readings and write a tight response. Halfway through the semester, though, Laura’s responses were improving, becoming tighter and more concise, just as her professor had hoped they would. She was receiving higher grades on them and gaining confidence. Laura’s growing confidence in her own writing began to affect the time she and Sandy spent together in conferences. More and more often, Laura took ownership over how they would use the hour and articulated aloud how she might use a strategy from an earlier response, or an earlier conference, and apply it to the response she was in the midst of writing and revising. Sandy hadn’t immediately recognized how much less Laura needed her help to shape a concise one-page response, and she hadn’t immediately recognized that Laura Figure 7. Sandy’s picture. 16 Tick-Tock, Next: Finding Epochal Time in the Writing Center was now asking questions that had more to do with style and word choice and finding ways to add her own voice to the one-page responses. Weekly conferences, once carefully timed to help Laura prepare a single page of writing to be handed in to her demanding professor, were no longer stressful races to meet the impending due date. Instead, conferences became conversations about stylistic and analytical choices Laura was making. The battle was no longer over how it could be possible to make the writing concise enough for the audience. Conversations were instead about where to make the writing more concise and why. Sandy realized she no longer needed to feel pressured to try to understand the scientific jargon so unfamiliar to her. Instead, she turned her attention to what she knew how to do—”helping a young writer learn more about how to gain a confident and comfortable academic voice”—and she allowed Laura, now deeply immersed in the content of the course and familiar with the type of texts she was reading, to drive any discussion of content. Sandy realized she might have missed this shift had she remained more focused on the professor’s goals and Laura’s rush to finish each week’s response than on Laura’s awareness of her own progress. As Sandy prepared less and less for what she would do in conference and worked from cues Laura offered, she enjoyed their time together more and more. Laura sometimes left before the hour was over, and it became Sandy who wished she had more time with Laura, instead of Laura wishing for more time from her tutor. Laurel Johnson Black tells us “both students and teachers agree that while successful conferences may involve teaching, they always involve learning of some sort, and in the best conferences, there is active, mutual learning” (162). Though most of the conferences Black considers are student-teacher conferences, it is worth noting that her research reveals that students, too, realize how powerful the effect can be when teachers, or tutors, learn in conference and take that learning beyond the borders of conferences. For the second half of the semester, Sandy was able to value what Laura was teaching her about teaching writing because both she and Laura became aware of how their conference relationship was “mutually responsive, active, supportive, and symmetrical” (Black 161). These conferences were no longer just about what Sandy could give in the designated time they had together or how Sandy could help Laura meet her deadlines successfully. It is that question of what is possible in the designated time of a conference that so often constrains what can or can’t happen during an actual conference. Jonathan, who held the third conference I think of from last semester, has noted that when he feels most able to step out of the time confines of a conference, it is usually when he is working with a writer he has conferenced with before. Then, just as Sandy and Jessi The Writing Center Journal Volume 25, No.1 (2005) 17 described, he and a student share some history—either in their relationship, or in their knowledge of the text they’re looking at—and they have a foundation, a past, to work from. But there was a time when Jonathan experienced a noticeable shift in time—and space—in a single conference with a writer. That writer, Yuki, an international student whose first language is Japanese, is not an English major, and as soon as she sat down at the writing center table, she told Jonathan she was struggling to complete an assignment for an English literature class. She needed to analyze an Ezra Pound poem and write about Figure 8. Jonathan’s picture. her analysis. After thinking and thinking, she hadn’t been able to come up with an analysis, and she didn’t know how she would come up with one. She didn’t know what to write. Jonathan asked her to tell him about the poem. As she did, he realized the Ezra Pound poem was actually an Ezra Pound translation of a Chinese poem written by Li Bai. It was a poem he, too, had read, when he was an undergraduate at Oberlin College. As they talked, he found out Yuki had also read the Li Bai version when she was a student in high school in Japan. Jonathan drew a picture of this conference in staff meeting (see Fig. 8). When he and I looked at it together, he remembered how strongly he felt himself respond to the poem. He said, “This conference touched some almost nostalgic memories for me of poetry, emotionally based memories that went back to Oberlin.” The poem also brought out Jonathan’s sense of himself as someone who lives within at least two cultures, for he is an American who has studied to become a fluent Chinese speaker and writer. Running through his geometric drawing is what he calls the “red arrow of time.” The red arrow connects different boxes, which, as he says, represent “space or time, a 18 Tick-Tock, Next: Finding Epochal Time in the Writing Center nexus of occurrences that are happening.” One box, which seems to reverberate forward into all others is labeled “language.” A circle, which sits behind a box labeled “Japanese High School,” has a question mark because Jonathan said he didn’t know anything about Yuki’s life, besides her presence in the writing center and her high school experience of reading the poem. “Ezra Pound” labels a box in the center and represents the text at the center of the conference. That box is framed by other boxes, labeled, in the order that they surround one another, “Writing Center,” and “Clark University” and “geography” (Jonathan’s discipline). Pointing at black boxes in the picture’s foreground that seem to come toward us, Jonathan said, “These frames lower down are frames in the future, which are not yet set, but we can see where they might be because of the past and present.” To me, it feels as if the conference went to many different spaces and times. Because Jonathan was aware of how he and the student were taken backwards and forward, something very different could happen in conference than might have happened had Jonathan disconnected from his emotional reaction to the text, and said to himself, I have an hour, how should I work at this poem with this student who must write an analysis? Jonathan embraced the relationship they could share in the present because of what they both knew about the text in the past. But he also did more than say, I’ve read this poem before, and I have some ideas for you. He let the poem carry the student writer and himself back in time. Each of them talked about their previous understandings of the Li Bai poem even as they worked at Yuki’s present day analysis of the Pound translation. As Jonathan and I sat together looking at his picture of the conference, the empty boxes extending forward from the box representing the conference became more and more prominent to me. What did it mean, I asked him, to be so aware of many future directions in a conference that had grounded him so powerfully in his past? Why and how was he aware that there were so many directions their work together in conference could go, so many different directions that her essay could go, even though he had such specific experience with the exact poem she was considering? Why didn’t this become the model of an efficient conference, one in which he could quickly use what he knew to help Yuki meet the requirement she was facing? Jonathan pointed to all of the intersecting lines in his picture and noted the ways his past and Yuki’s past informed the blank boxes in the future of his picture. “The past has a flow, too,” he said. “The past is a structure because it is, as we know, unchangeable. The past determines the limits and boundaries of where something can go in the future. But our knowledge of the past, our understanding of the past, is always changing, if we let it.” The Writing Center Journal Volume 25, No.1 (2005) 19 The next time the Clark tutors are frustrated at seeing the third or fourth or seventh paper from the same class, I want to bring up what Jonathan told me about how our experience of the past can change, if we let it. Sure, you’ve seen that assignment already, I’ll say, and you’ve already seen one draft that answers the question well, so you know exactly how you can use the time you have in conference. But what if you tried to understand the assignment—and your experience with it—in a new way? What if you make certain to understand the experience each new student sitting beside you is having with the assignment? What if you allow your experience to change when you sit down in each conference even as you rely on what you know? What then? Time in conference may move entirely differently, even if you think you know exactly how you could use the hour you have.9 In Noise from the Writing Center, Elizabeth Boquet wonders if we might try to “recast our understanding of the nature of experience so that we might think of it, in terms of training, not as something someone ‘gets’…but instead as something which is continually constructed and reconstructed” (80–81). She asks us to try to develop a model of staff education that “encourages tutors to ‘voyage out,’” (80) to investigate new possibilities they might not have previously thought of just as we do as writers when we voyage out in Peter Elbow’s loop writing exercise. However, to encourage tutors to construct and reconstruct experience as she hopes we will, and to encourage tutors to “voyage out,” we may also need to learn to talk about time and help tutors understand how to have the future available to them in the present of a conference. Boquet says she loves “the suggestion that two people make decisions about whether and how to invest themselves in what may appear to be sheer chaos and that those decisions, those investments, create an opportunity for a future, for a new relationship, for new ways of being together” (142). But she points out that tutors often have difficulty identifying moments when these decisions happen. No wonder, really, because we encourage our tutors to become better and better at conferencing through experience and repetition. As Donald Schon notes, it is only when we know how to do something really well that we “can execute smooth sequences of activity, recognition, decision and adjustment without having, as we say, ‘to think about it’” (26). The third, or fourth, or seventh conference on the same paper assignment, for example, leaves us smoothly on auto-pilot for an hour.10 But, every now and then, we find ourselves faced with what Schon calls a “problem” of practice. As he says, a “familiar” strategy may create “an unexpected result; an error stubbornly resists correction; or, although the usual actions produce the usual outcomes, we find something odd about them because, for some reason, we have begun to look at them in a new way” (Schon 26). A student writer says no, or interrupts us with 20 Tick-Tock, Next: Finding Epochal Time in the Writing Center questions that surprise us because they don’t seem related to the written work, or reveals that she has been learning the whole time even though we might not have realized it. That disruption makes us more present in conference and aware of all that is in our presence. However brief or extended, these moments when student or tutor takes the work of the conference out of fungible time and into epochal time are obvious to us. Schon describes those moments as moments when we identify a “problem.” And when we notice a “problem,” we name it for ourselves and “frame” it. “Through complementary acts of naming and framing” we select what we will pay attention to, and we are likely to change the way we are working “guided by an appreciation of the situation that gives it coherence and sets a direction for action” (Schon 4). If the tutors in the three stories I told had not named and framed problems in their conferences, had not stopped to appreciate the situation at hand, they would not have allowed themselves to voyage out from their familiar routines. I’m interested in these conferences because none of them became, or remained, rote. These were conferences with moments that surprised tutors, conferences in which tutors realized they faced what Schon would call “problems,” and in the face of those “problems,” tutors had made decisions that expanded their work. That Tamer and Jessi and Sandy and Jonathan invested themselves in the present of their conferences, that they committed to “making something” (Schon 31) of the conferences was what allowed them to do more, much more, than they could have ever believed they had time for. Schon writes that this “making” of something happens when a person “carries out his own evolving role in the collective performance, ‘listens’ to the surprises…that result from earlier moves, and responds” (31). He compares the process to “Edmund Carpenter’s description of the Eskimo sculptor patiently carving a reindeer bone, examining the gradually emerging shape, and finally exclaiming, ‘Ah, seal!’” (31). A writing center pedagogy that relies on clockwatching may not allow for such gradual and satisfying discoveries and may not allow for us to be surprised by the ways conferences change and develop before our eyes. *** When I think of the types of interactions we can have that make short bits of fungible time feel like endlessly satisfyingly learning experiences, I can not help but think of Norton Juster’s The Phantom Tollbooth. Here’s how The Phantom Tollbooth begins. Walking home from school one day, elementary school student Milo thinks to himself, “It seems to me that almost everything is a waste of time” (9). He “can’t see the point in learning to solve useless problems, or subtracting turnips from turnips, or knowing where Ethiopia is or how to spell February” (9). In his bedroom he finds a surprise package—a turnpike tollbooth, complete with tokens, a map, a book of rules and regulations and (my favorite accessory) three The Writing Center Journal Volume 25, No.1 (2005) 21 precautionary signs, “to be used in a precautionary fashion”(12). Perhaps the guarantee in the box, one all of us in writing centers wish we could make, is what convinces him: “Results are not guaranteed, but if not perfectly satisfied, your wasted time will be refunded” (13). He closes his eyes, pokes his finger to the map and sets out in his toy car on a journey to Dictionopolis. It doesn’t take long, even with a map, for Milo to find himself lost in the Doldrums, where his car slows and “it is unlawful, illegal and unethical to think, think of thinking, surmise, presume, reason, meditate or speculate” (24). The Doldrums, a resident tells him, “is where nothing ever happens and nothing ever changes” (23). In the Doldrums, Tock, the barking watchdog, races down the road toward Milo. The book’s illustrations reveal Tock is a dog like any other, except for the fact that he just happens to have a “loudly ticking alarm clock” embedded in his side, and he is “always sniffing around to see that no one wastes time” (28–29). Tock is an interesting and paradoxical traveling partner. He is ever vigilant of fungible time because of the clock embedded in his side (his alarm even goes off every now and again), but his clock also reminds him, and us, that we should seize time and value it. I hate to ruin the ending of The Phantom Tollbooth for those who haven’t read it, but it is important to know that when Milo returns home after a book’s worth of travels and adventures with Tock (and the Humbug), he finds out he has been gone only an hour. He’d “never realized how much he could do in so short a time” (254), even with—or partly because of—the ever-vigilant Tock ticking away at his side. The battery-powered clocks that hang in the Clark Writing Center tick-tock loudly, ever present reminders of time passing, inside and outside of conferences. Student papers will be due (and overdue). I will still mourn the two hours a day I lose to my commute to and from campus. But I want the tutors I work with to see what is possible even as the clock tick-tocks. I want them, whenever they can, for as many minutes or as few minutes as they can take, to look away from the clock, the due date, the mathematical tabulations in their minds of how much there is to do in the hours they have. I want them, instead, to find moments of exchange, or connection, or possibility, with students and savor these. I want them to use exchange, connection and ever present possibility to both structure and open up their conference hours. If we accept that conferences have unyielding, pre-determined beginnings and ends but can still allow tutors and students to make up their minds as conference hours evolve, it may be that no time need ever really feel wasted. For if we embrace the notion of epochal time, we can also embrace the notion that conferences are defined by much more than the time that it takes to hold them.11 22 Tick-Tock, Next: Finding Epochal Time in the Writing Center NOTES Time was never intended to be the focus of any of these drawings. Though they were drawn in more than one staff meeting, the prompt continued to be “Draw a picture of a conference you’re left thinking about from this week.” 1 Thanks to the anonymous reviewer who pointed out “the shared sense—on the part of teachers worldwide and probably in perpetuum —that there is never enough time to do what needs to be done.” 2 Allen Bluedorn’s “fungible time” (27) is what Alan Lightman calls “mechanical time” (23). Epochal time is what Lightman calls “body time” (23). Asking “which type is the true time?” (35), Bluedorn can only quote Lightman: “Each time is true, but the truths are not the same” (qtd. in Bluedorn 35). 3 According to Robert Levine, who cites research done by Harry Triandis, a social psychologist at the University of Illinois specializing in individualism-collectivism, “individualistic cultures, compared to collectivist ones, put more emphasis on achievement than on affiliation” and this “time-is-money mindset…results in an urgency to make every moment count” (18). In “cultures where social relationships take precedence, however, there is a more relaxed attitude toward time” (Levine 18). It does not seem as if it would be a stretch to wonder if a writing center that stresses efficiency might be uncomfortable for student writers or tutors who identify as members of collectivist cultures. 4 Tamer had already tutored in the writing center for more than two years when he had this conference and drew this picture. The more experienced tutors become, the more they seem to be able to consciously and explicitly balance the epochal time of a conference with the fungible time of a conference. 5 In Noise from the Writing Center, Elizabeth Boquet tells us that “improvisation,” being willing to try something new on the spot in conference, “is largely about repetition, repetition, repetition” (76). The ability to improvise is “a consequence of expertise, of mastery and of risk” (76). In other words, having well-founded confidence, developed over the course of many, many previous writing center conferences (some successful and some unsuccessful), and having strategies that have already been roadtested in those conferences, may be what allows more experienced tutors to make new 6 The Writing Center Journal choices, choices that may seem, or even be, riskier choices. Any of us who have tutored in a writing center could name off a number of regular, recurring conference scenarios. Thus, even when a new student writer presents new challenges— as every new student writer inevitably does— experienced tutors have strategies at hand, tricks saved in a “bag ‘o tricks.” An experienced tutor also knows what it would feel like to be surprised or uncomfortable or unsure, and thus when it happens, she doesn’t feel as if she uses as much time processing those feelings. She can acknowledge the feeling and move more fluidly and instinctively to a response. 7 This is just what graduate writing tutors described to me when they talked about the value of experience (Geller). They said once they learned to bring repetition to their conferences they gained confidence. Every choice they made in conference did not have to be an entirely new choice. Direct quotations in this section come from interviews. Once I knew I wanted to think about tutors’ experiences of time, I began looking back through the pictures and thinking about stories tutors had told about their work with student writers. I asked three graduate tutors if they would talk with me in one-on-one interviews (Kvale, Seidman). In those interviews, which I audio-taped, I asked Jessi, Sandy and Jonathan to tell me about their work with particular student writers, at first with no emphasis on time. Then, in follow-up questions, I asked each to think about the relationship between the conferences and time. 8 Jessi never drew a picture of her work with Susie, but Sandy and Jonathan had drawn pictures of their work with Laura and Yuki. In my interviews with them, we also looked at and talked about their pictures. Finally, I asked each tutor to read the section of this text describing her/his conferences (see Seidman 54 for a description of this reviewing process). Consultants’ names are their own; student writers’ names have been changed to pseudonyms. Jack Petranker wonders if “a different approach to being in time” might “make different knowledge” and “different experience available” to us (1). Being in local time, “the time of action and the time of experience, each informing the other” (3), means we must pay careful attention to our present, but we must also imagine the future as “always arriving.” Here is how Petranker describes it: “If we think of the 9 Volume 25, No.1 (2005) 23 future as what has not yet happened, or as what will happen later, we will miss the dynamic that the future makes available…To recover the future and access the present, we must start with the presence of the future, with its ‘always arriving’.…It arrives as I tell stories, act out desires, form intentions, interact with others; it arrives no matter what I do. The future flows. Improvisation engages this flow” (6). As Petranker sees it, “The structures of the past must be integrated with the presence of the future” (6). A tutor must use past experiences to structure the present of conferences, but must also have an imaginative hold on the future in order to improvise. Petranker’s theory suggests tutors must have a sense of how to integrate past, present and future and must have a desire to strive for this integration. 10 When our actions are “predicated on the idea that what will arise in the future can be determined and accounted for in advance,” (3) we are working in what Jack Petranker terms “global time.” So, if I respond “to the situation [I] find myself in,” (4), as I might if I were to follow a pre-dictated tutoring script that told me how to act and respond in a certain kind of conference, I am in “global time.” When we “act and respond to what’s happening” (4)—when a tutor, for example, responds to all of the details of the conference she is in, as Jessi did with Susie, she is in “local time” (4). For Petranker, local time “is the time of action and the time of experience, each informing the other”; local time “starts with what is present and invites presence” (3), even as units of fungible time tick away. Thanks to Tamer Amin, Carolyn Finney, Alice Hovorka, Jonathan Lassen, Sandy McEvoy, Lisa Meirerotto and Jessica Willis for sharing their pictures and experiences. For helpful feedback on earlier drafts of this essay, many thanks to Beth Boquet, Gino DiIorio, Michele Eodice, Lea Graham, Pat Hoy, Lisa Käll, Neal Lerner, Jim Mancall, Heather Roberts, and two WCJ reviewers. Thanks, too, to Jon Olson and Lisa Lebduska, my CCCC 2003 co-panelists. 11 WORKS CITED Black, Laurel Johnson. Between Talk and Teaching: Reconsidering the Writing Conference. Logan: Utah State UP, 1998. Bluedorn, Allen C. The Human Organization of Time: Temporal Realities and Experience. Stanford: Stanford UP, 2002. Boquet, Elizabeth H. Noise from the Writing Center. Logan: Utah State UP, 2002. Conroy, Thomas Michael, Neal Lerner and Pamela J. Siska. “Graduate Students as Writing Tutors: Role Conflict and the Nature of Professionalization.” Weaving Knowledge Together: Writing Centers and Collaboration. Ed. Carol Peterson Haviland, Maria Notarangelo, Lene Whitley-Putz and Thia Wolf. Emmitsburg, MD: NWCA Press, 1998. 128–151. Geller, Anne Ellen. “‘A big tangled mess’: New Graduate Student Tutors Reflect on Their Experiences in the Writing Center.” Diss. New York University, New York, 2001. Grimm, Nancy. Good Intentions: Writing Center Work for Postmodern Times. Portsmouth: Boynton/Cook, 1999. Juster, Norton. The Phantom Tollbooth. New York: Bullseye Books/Alfred A. Knopf, 1961. Kvale, Steinar. InterViews: An Introduction to Qualitative Research Interviewing. Thousand Oaks: Sage, 1996. Kundera, Milan. Slowness. New York: Perennial/Harper Collins, 1996. Lightman, Alan. Einstein’s Dreams. New York: Warner Books, 1994. Levine, Robert. The Geography of Time: The Temporal Misadventures of a Social Psychologist, or How Every Culture Keeps Time Just a Little Bit Differently. New York: Basic Books/Harper Collins, 1997. Petranker, Jack. “Local Time and Living Time: Notes for Dynamic Time Conference.” Center for Creative Inquiry, June 2002. Schon, Donald A. Educating the Reflective Practitioner. San Francisco: Jossey-Bass, 1987. Seidman, Irving. Interviewing as Qualitative Research: A Guide for Researchers in Education and the Social Sciences. New York: Teachers College Press, 1998. 24 Tick-Tock, Next: Finding Epochal Time in the Writing Center The Polyvalent Mission of Writing Centers by Phillip J. Gardner and William M. Ramsey Rented Tuxes and Tattoos Even as writing centers have proliferated across American campuses, writing center discourse has been characterized by deep uncertainty. In a provocative, signature moment, Terrance Riley in his 1994 article “The Unpromising Future of the Writing Center” took a retrospective look at the writing center movement and made a gloomy prediction of its future. What he feared most was that the revolutionary potential of writing centers was ending, about to be replaced by a bland era of “business as usual” (21). This would happen because writing centers would progress in finding an “institutional niche” (26). Riley noted that academic disciplines go through developmental stages before achieving institutional recognition, and he recalled how the early teaching of American literature lacked an academic status equal with the study of British and ancient classics. Unfortunately, in Riley’s view, once American literature gained recognition as an academic field, it lost an initial, non-elitist, “revolutionary energy” (21). Writing center work likewise, he feared, is well on its way to becoming just another field resembling others. Because the proper mission for the writing center, he argued, is to be “an alternative to mass education” (20) and a “project of countering the hierarchy” (21), successful assimilation of writing centers into institutions will end their effectiveness. Privileging populist resistance over what he saw as elitism, Riley stated that “our most exhilarating successes derive from our intermediate, outsidethe-mainstream status vis-à-vis the university” (28); consequently, mainstream success will spell the loss of a “liberatory and contrarian” mission (29). About the Authors Phillip Gardner directed the Francis Marion University writing center for fifteen years. He is the recipient of the 2004 Southeastern Writing Center Achievement Award and the author of Someone To Crawl Back To, a collection of short stories. William M. Ramsey is a member of Francis Marion University’s English department. His specialties are black American literature and American literature. He has taught composition for thirty years. The Writing Center Journal Volume 25, No.1 (2005) 25 Situating himself near the end of the second of three phases in writing center development, “high idealism,” “frustration,” and “business as usual” (21), Riley admittedly was frustrated. And from that stance he employed contrarian assumptions widespread during the last twenty-five years of the writing center movement, years in which a deeply felt exclusion from mainstream status fostered a highly oppositional outlook. For, regardless of the work actually done in writing centers, the prevailing view of theorists has been that writing specialists do their best work when opposing the practices of mainstream education, creating an anti-space where the oppressive and mass template methods of the academy can be undone. Routinely those mainstream practices are described in journals as teacher-centered, hierarchical, culturally hegemonic, neocolonialist, or directed toward regulatory control of passive and victimized students. As a consequence, theory has focused more on difference than on articulating the vital common ground—which we will argue is critical inquiry—where mainstream education and writing centers can be seen to stand together in a shared educative mission. Indeed, the current gap between theory and working actualities is so immense that writing center discourse inaccurately describes what we do, or why we do it, or the benefits we bring to our students, colleagues, and institutions. Dismayingly, our theory has left us with no effective language for sitting down with deans, vice-presidents, or boards of trustees and describing in a discourse they can understand our contributions to the mission of the university. What we need, in short, is a theoretical perspective that more productively centers us in the university even as we offer space for difference. Yet, currently, we are a highly conflicted group. While demanding higher institutional status, we confide in our journals the secret that we are all about resisting hegemony. Success, whispers Riley, is something to be feared. Having lived on the margin for so long, we cannot relinquish the language and paradigm of an oppressed group. Wanting membership in the Academic Country Club, we desperately seek appropriate recognition from the very folk we say are so different from us. Frustrated, standing outside in rented tuxes, we await the benefits and blue-blood status possessed by those who belong to the party. But, ambivalently, we cling perhaps to our outsider, rebel status while tucking rattail haircuts under starched collars or hiding sinuous tattoos under prudently high necklines. Even as we gain entrance to the dance, we feel secretly subversive, defiantly contrarian, uncertain of who we are and how to belong.1 We argue that positioning ourselves in terms of marginality has neared the end of its usefulness. That is because no group, we think, can sustain its long-term health by defining itself chiefly in terms of mutually excluding polarities, or by what it is not. 26 The Polyvalent Mission of Writing Centers Our root problem is that over the last twenty-five years our collective discourse has melded into what postmodernists term a “grand narrative” or metanarrative. Its assumptions, often implicit rather than explicit, are those of antagonistic struggle, opposition, and contested values. We are not mass lecturers, we insist. We are not teacher-centered, we proclaim. To which one might ask: Who in fact expects us to operate on the mass-template model? Does not the one-to-one ratio of tutor to client naturally lead to its specific pedagogical orientation? Behind pedagogy, what is the general educative mission that we positively serve, and how do we define it according to what it is, rather than what it is not? If we could answer that, the convergent interests of writing centers and universities could be better foregrounded.2 What the Power Company Sells One alternative to the bleak future of “business as usual,” therefore, may depend on reframing a key assumption of the writing center movement, one taken to involve its “essence.” It is that the practices of the writing center are a kind of anti-curriculum. We contend that what Riley and many others would call the movement’s most “exhilarating successes”—highly fertile learning methods such as collaborative, dialogic, and student-centered practices—should be framed in terms of shared mission with mainstream education, rather than as a subversion of it. Yet, long ago the die was cast. As Stephen M. North, by no means a radical contrarian, explained in 1984, the writing center “defines its province not in terms of some curriculum, but in terms of the writers it serves” (438; emphasis added). Shifting writing center rationale from the simplistic remediation model to the dynamic complexities of the writing act, North argued against “a generalized model of composing” and for a dynamic focus on persons themselves, or “the activity itself,” because “the subject is in the learner” (439). With remarkable percipience, North predicted and called for new and creative learning protocols such as have emerged in the last twenty years, and which have helped rejuvenate writing instruction in the academy. But North and many others were situated in such profound institutional marginality that they perceived writing center activity (and composition) in contradistinction to mainstream disciplinary fields. That writing center/curriculum gap is what our argument addresses, because the gap has grown wider and wider as theorists with more oppositional and postcolonialist outlooks have come to dominate writing center discourse. Typically such theorists have attacked oppressive and hierarchical hegemonies, worldviews which, they argue, writing centers must help clients negotiate. (Writing-center clients’ own subject positions are often profoundly in tension with practices of the university.) These theoretical discourses of oppression and liberation developed, much like the black liberation The Writing Center Journal Volume 25, No.1 (2005) 27 struggle of late 1960s to early 1980s, a profoundly subversive, separatist tone, premised as it was on critiquing the mainstream curriculum. In effect, as the vital links and continuities between classroom teaching and writing center conferral were muted, the tensions between the two were foregrounded.3 We argue, however, that tensions and links are equally important, and that writing center work is profoundly polyvalent. In the mid-1980s, the oppositional discourse then emerging can be seen in the metaphorically graphic arguments of Harvey Kail and John Trimbur. Like Riley’s later argument, these were signature moments in our discourse. In 1983 Kail proposed that collaborative learning practices of peer tutors must counter or “disrupt” the “lineal” authority of teachers. Lineality and top-down verticality were images of critique, as Kail attacked the transmission model of classroom education, by which teachers with virtually “sacred” (596) authority and power impose on totally passive students a body of knowledge. Such teaching authority is excessively “lineal,” a term Kail defines as a “relation among a series of causes or arguments such that the sequence does not come back to the starting point” (595). A top-down, unidirectional teaching process stifles productive learning by precluding student agency in the teacher-student relationship. Further, Kail stated (drawing on critics such as Paolo Freire, John Holt, and Ken Macrorie), the whole structure of institutional power from “grades, acquiring credit hours, commencement…moves in the same direction, from us to them” (595). Kail’s argument was a classic, early critique of top-down hierarchy. In 1987, Kail and Trimbur offered readers of The Writing Center Journal a graphic metaphor for perceiving the coercive authority of lineal teaching, which they saw as similar to a power plant’s generation and transmission of electricity in a one-way energy flow to consumers. They warned against writing center tutors’ extending in surrogate fashion the transmission-model authority of teachers. In this view, teachers sit near the top of a hierarchical order figured as a power plant that generates all power (knowledge) vertically downward, through various levels of electric lines and substations, to students at the bottom. Those power lines can be subversively cut, argued Kail and Trimbur, in writing centers, where students can be empowered through collaborative and independent learning activities.4 With the totalizing tendency of a grand narrative, Kail and Trimbur’s metaphor suppresses other realities, such as this one: When a power customer flicks on a lamp switch at home, the result can be light. This light can enable one to read, learn, and thus perform one’s own acts of empowerment. In effect, reductive readings suppress the polyvalent or mixed resonance of many situations, as it does here with both teachers and students. First, teachers may be engaged in creating their own liberatory space, working in potential or actual tension with institutional and social pressures. 28 The Polyvalent Mission of Writing Centers Indeed, in the Vietnam-era counter-cultural moment, faculties were popularly regarded as subversive of mainstream cultural values. If that view was simplistically stereotypical, at least it recognized a teacher’s polyvalent potential to work within institutional authority while also questioning and changing it. Second, students too are not totally helpless and passive victims of a coercive power flow. The power plant metaphor sells them seriously short. We strongly doubt that the very active enterprise of earning grades, credit hours, and diplomas—while growing intellectually and maturing socially—makes students akin to a grocery sack passively being stuffed. Yes, institutions carry coercive cultural weight, but students are not mere sacks. Writing in the 1980s, when the revolutionary fervor of civil rights and war protest still had a potent legacy, Kail and Trimbur offered a discourse of oppression and political liberation from a binaristic stance that suppresses more richly nuanced, assimilationist scenarios. The effect of such discourse has been long-lasting, for much of the significant theorizing from the 1980s to the present is colored pervasively by the binary antitheses of an oppressed group’s outlook. A totalizing, grand narrative of resistance, with its attendant fear of cooption, implacably severs writing centers from the general mission of the academy. If writing center professionals take as “natural” only a set of oppositional assumptions, they will not ask questions that can point the way out of their binaristic trap, i.e., the impasse between hegemony and counter-hegemony. Their grand narrative of resistance permits them to engage only in a kind of anti-curriculum. The signature moments provided by Kail, Trimbur, and Riley thus reflect a general discourse that is pervasively contrarian, especially in its well known tropes such as basements, sub-basements, and cross-cultural contact zones. Among the best known examples, Nancy Welch in 1993 saw writing centers as places of “critical exile” where one “not only questions received knowledge and social norms but transforms them” (“From Silence” 4). In writing centers, she argued, one is a “dissident” (11) and resists “the codes that create and control conversations” (7) in order to “write and act in the world rather than be written and acted upon” (4). Her 1995 characterization of the writing center as a “crossroads” (“Migrant” 5) was another of the era’s many metaphors of embattlement at the margin. In the same year Mary Soliday described tutors as both “outsiders as well as insiders” whose role was to cultivate “the art of boundary crossing” (59). More recently, Bonnie S. Sunstein suggested that writing centers be places of geopolitical “liminality” to offer students the temporary “inbetweenness” (7) of “a demilitarized zone” or a “borderland” (20). Exile, boundaries, borders and other liminal zones are tropes that foreground tension and antithesis, not shared institutional mission. The Writing Center Journal Volume 25, No.1 (2005) 29 By the mid 1990s, a term used widely by theorists was the word “dominant,” usually preceding nouns such as “culture,” “order,” or “group” and indicating a rigidifying of political outlook. In 1994 Marilyn M. Cooper had argued that writing centers are a “site of critique of the institutionalized structure of writing instruction” and must “empower students” (98), vis-à-vis the “constraints on writing imposed by the dominant order” (102). Drawing on Foucault’s dominance-submission paradigm, Nancy Grimm criticized writing centers’ “regulatory role” of constraining students to write in culturally accepted forms so as “to reproduce the social order” (5) and “reinforce the status quo” (11). Because we cannot “pretend that this regulatory power is liberating or culture-neutral” (8), she urged writing specialists to become social “change agents” that mediate culture (17). In sum, our grand narrative relentlessly privileges one preferred side of bivalent political values, perceiving mainstream education primarily as the power of cultural inscription and writing centers as the reaction of a negotiated resistance. Thus, Suzanne Diamond feels that writing centers, whose missions are “imposed by external…forces” (6), must confront the “power of an existing hierarchy…to sustain its foundational inequities” (1). Anis Bawarshi and Stephanie Pelkowski, summing up in 1999 the Foucaultian and postcolonial currents now dominating the discourse, have advocated Edward Said’s notion of “critical consciousness.” They argue that we must resist the idea that writing is “ideologically innocent or even empowering” because the hegemony’s aim is “to transform the student and his or her texts into the acceptable standard of the university” (46), in other words to enact a colonialist aim. What is the gist of all this? Higher education is mean, nasty, and brutish cultural reproduction. The dominant order’s teaching of its values, though “natural,” is starkly oppressive. Writing within and for that order is not empowering because when students write they are, quite passively, being written upon. And if such is the case, according to the scholarship, then writing centers must not belong.5 A Deconstruction Several signs indicate that the profession is ready for a deconstruction of the binaristic thinking—either regulation or emancipation—that we have fallen into. There is a general sense that we have been victims of our tropes, that in proposing to administrators that we belong, we must move beyond our hands-on-hips posture of insisting on outsider status yet wanting insider money and position. Most astutely Eric H. Hobson contends that we have fallen into a “dualist trap,” trying to see all in terms of right or wrong while failing to find one theory that adequately describes our “hodgepodge practices” (107).6 Elizabeth H. Boquet cogently has explained that writing 30 The Polyvalent Mission of Writing Centers centers currently are caught between hegemonic and counter-hegemonic missions. Our profession’s tropes of embattlement are also slipping. Andrea Lunsford’s image of the writing center as a “parlor” instead of a “storehouse” or “garret” is (though perhaps classed) one of the few spatial tropes characterized by sociality not liminality and embattlement. Lise Ede has critiqued the “binary” tendency to view writing centers as marginal and oppositional. In an important insight that anticipates ours, she faults all binary schemas for failing to situate centers in specific local contexts, suggesting that writing centers are situated in “inevitably mixed” sets of “tensions, and possibly even contradictions” (120). The problem has been that in the subsuming of diverse educational practices under a signifying system of rigid binaries, only one pole has been privileged, yielding a false impression of unitary essence. If education is either hegemonic and conformist or about student agency and autonomy, our grand narrative has privileged only the latter. One set of binary assumptions has been repudiated so that an “opposing” set could be valorized. This is the trap of essentialist thinking that our discourse has fallen into, arising from the impulse to define oneself by what one is not. In the schema below, we indicate the opposed valences on which the narrative is constructed, noting that theorists have subordinated valences in the left column to privilege their “preferred” counter-hegemonic values. Hegemony regulatory site of cultural inscription conformist authority hierarchic coercion control acculturation molding teacher centered teaching text correction depositing a body of knowledge passive students lecture mass education Counter-hegemony liberatory method of negotiating subject positions autonomous agency contrarian empowerment freedom struggle discovery student centered collaboration consultation active-learning practices interacting students dialogic practice learning We characterize the left column’s valences as values of sociality and the right column’s as values of autonomy, and we propose that both polarities are present in learning situations that we find more mixed than unitary. Educational practice is, we insist, unavoidably polyvalent, rather than arising from one column’s presumed The Writing Center Journal Volume 25, No.1 (2005) 31 foundational essence. In sum, practices that acculturate (the regulatory) also can potentially liberate (the emancipatory).7 In our view, theorists’ imperviousness to seeing any value in the schema’s left column has been flabbergasting. Let us compare the polyvalent character of education to speed limit signs. Such signs are explicitly regulatory, controlling, molding, and coercive, instruments by which the state inscribes its hegemonic will onto private desire. But who would argue that speed limits in their “essence” are bad and to be resisted for the sake of autonomy? Our desire is actually mixed. While our private desire surely is to drive faster than the posted limit, we also value social cohesion, civic order, consideration—and freedom from road accidents. Autonomy has limits, society sometimes wisely limits, and by virtue of guiding limits we may construct freedoms. Perhaps freedom is another name for good regulation. The coercion/submission paradigm, therefore, misreads the complex educational situation because neither student nor teacher is a univalent entity. To use a trope that avoids the univalence of a garret, basement, or exile zone, we see the writing center as magnet. Each pole requires the other, and a writing center is constructed of its very polarities. Situated in the regulatory context of university requirements, it performs mind work that limits and frees simultaneously, client by client and assignment by assignment. In our view, students may desire (with ambivalence, of course) exactly the cultural inscription that theorists feel uncomfortable with. If a college degree brings increased economic and social advancement, students will regard it not just as a stifling of personal desire but also as a means to empowerment, agency, freedom, and choice—a way to escape the underclass. Our argument is not, then, the naïve one that education should be taken as “ideologically innocent” or “culture-neutral,” but that it is rarely univalent. We think that writing center professionals, even while embracing values in the schema’s right column, might feel more positively enmeshed in the left column’s values. If we may paint with a broad brush, the personalities drawn to writing center work are conspicuously social and nurturing, conscientiously concerned with the successful social integration of their clients. In such professionals, the values of sociality are powerfully salient. A grand narrative that terms their magnificent sociality as oppressive and regulatory perhaps divides them against themselves.8 So we call for a critical discourse that affirms more of what we accomplish within the official aims of the academy. We suspect that resistant readers may view our argument as theft of the writing center’s essential mission, and that we are advocating a massive cooption by the hegemonic establishment. We suggest, however, that situating ourselves only in a marginal zone of resistant exile is depriving ourselves of enjoying a great social enterprise. 32 The Polyvalent Mission of Writing Centers Critical Inquiry in the Mosaic of the Curriculum By its very presuppositions, whatever narrative that we write about our professional selves limits us to which questions we ask about our mission. The narrative of resistance now pervading our discourse has done just that, leaving us trapped in an impasse of warring binaries. Elizabeth H. Boquet sensed this when, in reviewing the history of writing center thought, she concluded, “We are left to wonder, then, what we are failing to imagine now for our writing centers.…What is left out of our discussions on teaching writing by our failure to account for the work of the writing center in a critically intellectual manner” (479; emphasis added). The argument that we present is a response to that question. Indeed, our view amplifies one of her most cogent observations, that the work performed in a writing center is compatible with “the nature of scholarly inquiry” (478) and that the writing center is “a place where students and tutors alike…profit intellectually” (479). We too believe that something “is being left out of our discussions” and that it very much involves the intellectual work of the academy. We suggest here a curricular trope that encompasses more than resistance and alienation. The curriculum, we propose, is a mosaic. Biology, physics, literature, psychology, economics, mathematics, and the rest are individually colored tiles that somehow, by the cohering magic of an observing eye, yield a greater picture. The writing center, however, especially in times of budget crunch, can seem the smallest, most indistinctly colored of the tiles, a chip that may fall from the mosaic with least harm to the picture’s grand effect. The problem, almost too well known to state, is the writing center’s apparent lack of disciplinary content. Writing centers present to clients not a subject content but a set of practices, not a body of knowledge but the methodologies born of the field’s knowledge. By contrast, mainstream disciplines define themselves by the purity of their tile’s color, or exclusive field content. For as long as that remains the perception, writing centers will suffer the fate of being treated as ancillary and expendable support services. The challenge facing theorists, then, is to explain writing center mission in terms of the plaster in which the tiles of all disciplines are set. We believe that the cohesive material is critical inquiry. No field exists without it, and all fields exist because of it. Further, in that critical thinking practices are similar across the curriculum, critical inquiry directs attention to shared affinities rather than exclusive tendencies of the disciplines. This frame of reference is more beneficial to perceiving the vital force of writing centers. In our view, the work of writing centers is not an anti-curriculum but is the same work of the disciplines and an extension of them. The Writing Center Journal Volume 25, No.1 (2005) 33 For instance, when a student enters the writing center for help on her term paper about the French Revolution, is the work we perform either regulatory or liberatory? Let us say the course is taught in mass lecture form. The professor in this instance has had no choice but to be a “sage-on-the-stage” lecturer to two hundred students, reluctantly and no doubt guiltily dispensing knowledge in top-down, hierarchical, teacher-centered fashion then testing mechanistically by multiple choice.9 The administration, for its part, with a state-funded budget marked by stinginess, has had no choice but to staff the history department at half the level needed for small-class format, with graduate teaching assistants paid meagerly to grade any papers or research essays. All players—teacher, administrators, teaching assistants, and students—know that this mass template education is less than what they hope for. Is the writing center now complicit with the values indicated in the left column of our schema—imposing conformist control on passive students? Indeed, is the student herself complicit, seeking only a quick fix for getting a B on a paper she does not care about in a system that overwhelms her? Our answer to that question is, Yes, the writing center is in a regulatory situation. On the other hand, does the critical thinking prompted by the writing center tutor oppose the situation’s coercive force? Is the student inspired to engage in productive study of the French Revolution? We answer, Yes, the writing center is in a liberatory situation. Since both valences are present, we argue that neither column in our schema adequately explains the mixed potential of this learning transaction. We are observing both waves and particles. That is why contrarian discourse alone fails to explain the mission of writing centers. In the hands of an effective tutor, the student in our example is doing history when developing her paper; thus, the tutor is an extension of the professor, helping the student perform exactly the kind of thinking that a history course hopes to elicit. Yet, the tutor has no professional credentials for teaching history. “Doing history” in this case is effecting a critical inquiry whose operations belong not to history but to all disciplines, and preceding them all, as plaster that holds tiles in a mosaic. The tutor, radically unbound to any specific discipline, works to uncertain and indeterminate end. Who, in fact, can predict that students coming out of this center will later develop either revolutionary or Napoleonic impulses? Both might happen. That is because critical inquiry is an equal-opportunity employer. It can be accountable to the standards and authority of an institution, but the very ideas it hones can liberate from hegemony. Reactionary ideologues as well as iconoclasts can employ it even while debating the same issue. Serving both the status quo and change, the operations of critical thinking are politically neutral even though, ironically, always 34 The Polyvalent Mission of Writing Centers attaching themselves to contexts with political valence. In sum, critical inquiry is the soul of the curriculum, always relativizing fixed positions to enable the emergence of new ones. When a student who is mentally blocked on a paper enters the writing center and asks questions that set the agenda of her own inquiry, the tutor now is committed to liberating her from a previous point of view. Rooted in the values of open inquiry, the writing center worker stands on the same common ground as the whole faculty. Importantly, it is simplistic to say the tutor in the above example is serving by regulatory proxy the history department. Rather, the tutor is serving the intellectual discipline of history, which ideally that department itself must serve even while embedded in a structure of hierarchical authority. The primary allegiance of the writing center, therefore, is to the curriculum, or rather the habits of thinking that the curriculum invites. In this context, writing centers are not peripheral but integral to highly important work of the academy. They are not contrarian refuges from the alleged horrors of the classroom. They are not nonacademic support services. They are hardly intellectually marginal. As polyvalent sites of thought, their work can contain both the regulatory expectations of the institution as well as liberatory resistance. More important, they aid in the growth of the mind. As we have argued, the process of critical inquiry is owned by neither teacher nor student, each being required to serve the event of learning. For learning to occur, each must serve the demands of critical inquiry, which include openness, tolerance for alternative perspectives, collaborative receptiveness, and a disposition toward discovery rather than defense of a fixed position. In even the most routine writing center consultation, perhaps discussing a draft for some sentence-level issues, such qualities must be at least minimally present. In fact, unless there is that cognitive disposition, no critical examination of a communication act can begin. When tutees are asked, What do you want to say? and To whom are you saying this? and What effect are you seeking here? and How might someone else interpret this? they are led into the clarity of thinking that must precede good writing—and good writing is good learning. In nurturing the maturation of students’ cognitive dispositions, we argue, writing centers serve central ideals of the mainstream curriculum. Many students first entering writing centers, however, are in their late teens, an age when cognitive development is insufficient to experience comfort and skill with the process. For these persons, looking at work self-critically, reassessing one’s beliefs, and performing related cognitive operations are major challenges. The work of Patricia King and Karen Kitchener sheds some light on this issue. According to their sevenstage developmental model of reflective judgment, high-school seniors at age 17 simply lack the epistemic maturity to perform advanced cognitive operations. Although The Writing Center Journal Volume 25, No.1 (2005) 35 they have progressed well beyond Stage 1, a level of pre-reflective thinking at which “knowledge is assumed to exist absolutely,” they are far from Stage 7, at which “Beliefs are justified probabilistically on the basis of a variety of interpretive considerations” (14–16). In King and Kitchener’s 1977 study, the mean score of high school juniors was at Stage 2.77, and college juniors measured only at Stage 3.76 (importantly, later testing yielded scores about a point higher) (133). Doctoral students alone scored in the Stage 6 range (133), at which “beliefs are justified by comparing evidence and opinion from different perspectives,” and “solutions…are evaluated by criteria such as the weight of the evidence” (15). The ramifications of these findings for writing centers are enormous because so many unique and humane methodologies of writing center workers have grown from these epistemic realities. We are not advocating that writing center professionals become educational psychologists, but we believe that writing centers must be promoted for their vital work with the mind. At the cognitive development level, what tutors confront in the writing center is exactly what professors face in classrooms. Teachers complain that college students initially struggle to see the difference between reasoning and opinion, or argument and exposition, or evidence and trivial matter. They may cling to established beliefs rather than revise views in the face of contradictory information. They may respond to value conflicts with emotionally loaded language and an absolutist sense of knowledge. Claims may be supported by beliefs rather than inferences from evidence. These very issues also look into the eyes of writing center workers each day, from those needing help on a journey of critical inquiry. Professional Validations of the Work We Do In the current climate, key validations of our professional work are hard to find. As we write this article, a national recession has led to budget cuts in writing centers across the country, often with swift surprise. In one instance a writing center worker came back from an overseas sabbatical to find the center closed. In another, a memo from a provost informed one director of a meeting at 10:30 the following morning “to discuss the future of the writing center.” Elsewhere, positions in a writing center were converted from faculty to student services status with altered reporting and budgetary lines, and with the loss of tenure possibilities and associated benefits. On another campus the center closed because, in the director’s view, her personality failed to induce her provost to save the operation. Her view contains an astonishing assumption, that a vital service’s continuance can depend, precariously, on one person’s being liked.10 36 The Polyvalent Mission of Writing Centers Theory has let that director down as much as personality or administrative fiat because a language is not readily available for explaining the mission of writing centers in broadly understandable terms. No compelling discourse has emerged (or can emerge, if we define ourselves by what we are not) to ground writing center work on central curricular values that academics already believe in. We have argued that the cognitive impact of writing centers on students, at key stages in their development, is wholly congruent with the aims of the mainstream academy. Though writing centers do not focus primarily on field content, they focus intensively on how students dispose themselves to think in field, and therefore are highly effective tools for academic maturation. How, then, in an administrative office, might a writing center director appeal to a provost whose budget axe is raised? Perhaps the director could state that in the writing center students learn through active discussion and problem-solving sessions. That students are helped with higher order thinking skills such as analysis, synthesis, and evaluation. That the instructional tone is always positive, collaborative, and nonjudgmental, because judgmental authority undermines self-confidence and willingness to take risk, conditions essential to critical thinking. That students perform recursive and reflective thinking; process alternative points of view; practice belief revision; develop an increased affective disposition toward open inquiry; defer less to expert authorities when, self-reliantly, their academic confidence grows. That students come to the writing center from courses all across the curriculum, and that in the writing center a university’s curricular effectiveness is therefore magnified many times over. That when writing center specialists assist the faculty in test and research paper designs, they are developing instruments for producing and measuring intellectual work. In a word, to cut the writing center from the budget is to impair student thought across the whole curriculum. We conclude that the most important curricular decisions should be driven by program value, not the fickle consequences of personality.11 Prevailing writing center discourse fails because it is more expressive than descriptive. In the period of frustration that Riley describes, writing center professionals profoundly needed a language to express their alienation. However, that language, stressing primarily separation and resistance, fails to describe the value and place of a writing center in an academic setting. What deans and boards require from writing center administrators is not an understanding of how they feel but a description of what they do and why they do it. Writing centers, then, must shift toward a descriptive language, one that we believe must focus on acts of critical inquiry. When we do, we will find the common ground necessary to be understood in terms of institutional contributions. The Writing Center Journal Volume 25, No.1 (2005) 37 If the description given in the budgetary scenario above may be termed an argument of “curricular intensification,” another side of writing center work is the full array of activities outside course-related tasks. We hesitate to call these “extracurricular” or “support services,” because collectively they are a fairly robust mix of learning acts. Nor would we call them a “counter-curriculum.” Perhaps this kind of contribution should be called, simply, “holistic.” In our own campus writing center, which is representative of many others, such activities include freshman seminar support; resume writing; consulting with students with learning disabilities; creative writing consultations (students not in creative writing courses who seek an ear for their poems or short stories); applications to graduate and professional schools; test preparation for the MCAT and similar exams; answering queries from community businesses (the legal secretary needing to know where to place a semicolon on an important document); and consulting in area schools. Beyond these activities, who can measure the unusually humane and sensitive contributions of writing center folk to the retention of students facing challenge, selfdoubt, and duress? In our anecdotal experience that holistic impact seems great. In terms of retention, at least, university culture can understand the writing center’s unique validation of the individual.12 It is as much an institution’s collective values as its fiscal realities that determine whether writing centers close or retrench while swimming pools, for instance, stay open. If the faculty at large strongly support the values of writing and critical thinking, the outlook for writing centers will be positive, and for that reason we are very hopeful about the future. The contrarian outlook that we have criticized was shaped in different times, in an era of frustration, when mass education looked far more static and entrenched than now. But in two underlying ways education has changed rapidly, and what we once resisted now has changed its face. First, the transmission model of education has given way to many of the very learning methods that writing centers first privileged. Like writing centers, academic disciplines increasingly have adopted discovery-based methods over deposition of facts by lecture. That old, professorial sage on the stage, always a bit of the straw man, is increasingly a rare bird. To the extent that writing centers have won that battle of methodologies, toward what are we to remain contrarian—if we remain contrarian at all? Second, even the disciplinary term scholarship is being powerfully redefined, and in a way that offers full recognition of what writing center people do. The Carnegie Foundation for the Advancement of Teaching, in its 1997 report, criticizes the narrowly specialized definition of scholarship privileged at research institutions, by which professors pursue abstruse scholarly topics while remaining disengaged from institu38 The Polyvalent Mission of Writing Centers tional and other communities, and divorced from the practicable consequences of knowledge. The report proposes an expanded definition of scholarship in four ways: • Scholarship of Discovery: traditional investigative activities such as specialized research in discipline to extend theory and knowledge. • Scholarship of Integration: synthesizing and integrative activities that draw connections between areas of knowledge, including inter-disciplinary work and the directing of in-field knowledge toward nonspecialist results. • Scholarship of Application: work applied to consequential problems (campus, community, government projects, etc.), and considered “scholarship” if professional knowledge is employed. • Scholarship of Teaching: one’s record of teaching; knowledge activities applied to teaching; course development; etc. (Glassick) As much as any of the academic constituencies, the writing center community embodies such principles: • Discovery: It has developed a scholarly knowledge base that (despite our critique here of one element of it) is distinguished in the connection of theory to praxis. • Integration: It has connected, client by client and paper by paper, in-field knowledge across the disciplines to the practical needs of students. • Application: It has applied most adeptly a knowledge of critical thinking skills to the problem of campus literacy. • Teaching: It has contributed to education a full array of learning methodologies. By the Carnegie definitions, stating that scholarship is far more than writing specialized books in discrete fields, writing center professionals are fully and equally scholars of the academy, and their work should not be dismissed as adjunctive service. We argue, then, that the mission of writing center professionals is in diverse ways to perform scholarship, and in that manner to contribute to the life of the mind. The manifold methodologies of writing centers are directed intensively, in one-to-one sessions, to precisely that aim. Looking forward to an era that Terrance Riley feared would be “business as usual,” we believe that in both research and discourse there are opportunities to articulate better what we do for the academy by virtue of being very much in it. Socrates in the Academy Looking back to Stephen North’s 1984 essay, we are struck by his final paragraph, offered as a kind of afterthought. Noting that writing centers exist to talk to writers, he recalls the great talker and “tutor” Socrates, who set up shop “open to all composers, no fees charged, offering, on whatever subject a visitor might propose, a continuous The Writing Center Journal Volume 25, No.1 (2005) 39 dialectic that is, finally, its own end” NOTES (446). In this graceful coda to a far- 1 of courageous tutors. As a critic of Perhaps no single issue has generated more pages of writing center text than that of status. Whereas we might claim that our professional values rest upon higher moral ground, our sense of professional status seems remarkably similar to other academics. “Professional status as equated with institutional security and leverage,” writes Neal Lerner, “can come in many forms in many different contexts.…The key for institutional status is to be as close to the money as possible” (44). Though writing center theory pulls in the direction of contrarian resistance and reform, fiscal and security issues pull toward institutional belonging. Writing center theory needs to address the realities of leverage and security in terms of institutional mission. Athens, Socrates had an agenda of ques- 2 sighted argument, North actually pointed the way to the kind of scholarship the academy seems at this time poised to appreciate, in which active dialectic serves as plaster to the disciplinary tiles. We are keenly aware that for his contrarian and liberatory impulses Socrates was killed by a hegemonic state, illustrating the difficult and uncertain situation tioning popular values. But as with all college faculty, his situation was polyvalent. If you stand today atop the Acropolis and gaze downward toward the old agora, you see most vividly that he positioned himself wholly in the center of the polis. Situating himself in the heart of Athens, he tutored future civic leaders. A distinguished citizen, he was proud of his military service. He argued memorably at trial that as his “punishment” the state should pay him money for outstanding public service. Given the example of Socrates, we do not sweep under the rug the hard realities that writing center work includes frustration, tension, misunderstanding, and conflict, and that in the fickle fluctuations of power writing centers will know both marginality and belonging. For us, the lesson of Socrates was his dedicated focus on clear thinking. This really is the work of writing centers, as it is of the academy at large.13 40 The Polyvalent Mission of Writing Centers We doubt that race car drivers would define their work as such: “We are not canoe paddlers.” Or that U.S. citizens would define their national identity as such: “We are not Tahitians.” What would be the point? Canoe paddling, like race car driving, has a specific reason for existing as a means of transportation, and the collective identities of Americans and Tahitians have positive, specific reasons for existing. Definitions based on mutually excluding negations, such as the argument that writing centers are “an alternative to mass education,” overlook those important reasons. A great irony in the history of writing centers is that, as theory increasingly stressed separation from the academy, writing centers were altering mainstream pedagogy with a robust array of new, student-centered practices. While prevailing theorists have stressed the importance of resistance to the academy—English departments in particular—readers who have served on composition text committees know that core elements of writing center practice— collaborating, talking, listening, and responding—have become almost commonplace in composition classrooms. 3 4 Kail and Trimbur thus advocated peer tutoring as “an implicit critique” of hierarchy, successful when in contrarian fashion it “precipitates a crisis of authority” through “an exercise in unlearning” (207–208). Such highly charged, oppositional terms work against articulating the important common ground that writing centers have with the mainstream curriculum. We do not question the usefulness of current theory in the evolution of writing center history. We see that theory as a set of voices that 5 reflects a period of frustration. Collective feelings of frustration seek an expressive discourse that can articulate and give meaning to those feelings. But an expressive discourse will not give us a framework to communicate with others in the academy. For that a descriptive discourse is needed. Outlining three theoretical epistemologies that have competed to explain what constitutes writing center educative goals—the objectivist, the expressionistic, and the social constructionist— Hobson concludes that “to find the one system of thought in which the writing center fits” is “a hopeless effort” (108). Our contention is that we must expand our theorizing to include the established discourse of critical inquiry, so as to recognize and embrace the mixed, competing valences in our mission. 6 One commonly hears in writing centers and conference meeting places comments such as, “I wouldn’t want to impose myself hierarchically onto the client.” In this enormous reticence to impose on the student’s subject position, the “values of autonomy” are palpably present and perhaps in conflict with personal instincts. 7 At a recent writing center conference, we observed how reticently, almost apologetically, various speakers proposed ideas such as directive learning protocols, which (heretically) center the tutor somewhat in learning transactions. Again, theory’s grand narrative seemed visibly to resist such leanings. Yet most of the conference’s sessions focused on activities reflecting institutional “values of sociality” rather than counter-hegemonic resistance. Theory may be inhibiting new practice. 8 Our sense, over years of conversation with fellow colleagues, is that most professors involved in mass lecturing, even if they think they are good at it, consider the pedagogy less desirable than small class approaches. Whether or not this is so, we argue that writing centers must base their mission on the critical inquiry occurring in the tutor-tutee relationship (on what the writing center is) rather than in opposition to academic practices it naturally does not follow (on what it is not). 9 10 On a writing center listserv, a director recently posted a frantic query in reaction to the incipient termination of her operation: “What I need are studies, articles, etc., on the benefits of writing centers.…What do you suggest?” (Graham). Several directors’ responses were that data don’t count even when demanded. One said: “no one was interested in looking at The Writing Center Journal our figures. Or rather, the only figures they saw were the costs of salaries” (Boswell). Another response was: “schmoozing has gotten us far more than data” (Johnson). The general situation, as we have argued, is that theory has failed us. That is why so much depends currently on the unreliable vagaries of “schmoozing.” 11 There are concrete signs that a linking of critical thinking theory to writing centers is underway. In a listserv discussion, Lisa Johnson has noted that her Washington State University writing center’s staff has worked with faculty “to involve them in a common conversation about writing and critical thinking” in a “sincere attempt to bring together a community of teachers so we can discuss our values about education—and good writing and critical problem-solving are things we have gotten almost all faculty to agree that they value.” She concludes: “I say data schmata, establishing good relationships with departments and faculty has proven far more effective.” We would add, however, that a paradigm shift is emerging there. 12 Examples of the writing center’s contributions to curricular and “extra-curricular” needs are abundant. Lester Faigley, in “Writing Centers in Times of Whitewater,” places the work of writing centers at the cusp of innovative education. “The traditional structure of the university, like that of the traditional factory,” he says, “has become increasingly anachronistic” (13). Faigley cites Patricia Lambert Stock’s “Reforming Education in the Land-Grant University: Contributions from a Writing Center,” where she shows how writing centers contribute to learning communities, incorporate student-centered pedagogies, and contribute to an atmosphere for learning, three ideals in the 1997 Kellogg Commission Report. Faigley’s explanation for the marginality of writing centers is, however, typical of current theory: Writing Centers “threaten the status quo” (15). Our contention is that we have not articulated a theoretical framework, a descriptive discourse, that demonstrates the link between the work we do and the aims of existing and emerging educational practices such as group learning and problem-based learning. 13 The idea for this article grew out of a Francis Marion University English department workshop on critical thinking, in which the ideas of Mary McNulty, Betty Ramey, and William Ramsey were helpful in perceiving parallels with writing center work. For invaluable manuscript editing we thank Kenneth Autrey, coordinator of Volume 25, No.1 (2005) 41 Francis Marion’s composition program, and Terrance Riley. For her critical reading of the manuscript, as well as research leads, we thank Jennifer Liethen Kunka, director of our writing center. WORKS CITED Bawarshi, Anis, and Stephanie Pelkowski. “Postcolonialism and the Idea of a Writing Center.” The Writing Center Journal 19.2 (1999): 41–58. Boquet, Elizabeth H. “‘Our Little Secret’: A History of Writing Centers, Pre- to Post-Open Admissions.” College Composition and Communication 50.3 (1999): 463–82. Boswell, Lena. “Re: Writing Center Closings.” Online posting. 1 May 2002. WCenter <[email protected]>. Cooper, Marilyn M. “Really Useful Knowledge: A Cultural Studies Agenda for Writing Centers.” The Writing Center Journal 14.2 (1994): 97–111. Diamond, Suzanne. “What’s in a Title? Reflections on a Survey of Writing Center Directors.” The Writing Lab Newsletter 24.1 (1999): 1–7. Ede, Lisa. “Writing Centers and the Politics of Location: A Response to Terrance Riley and Stephen M. North.” The Writing Center Journal 16.2 (1996): 111–30. Faigley, Lester. “Writing Centers in Times of Whitewater.” The Writing Center Journal 19.1 (1998): 5–18. Glassick, Charles E., et al. Scholarship Assessed: Evaluation of the Professoriate. San Francisco: Jossey-Bass, 1997. Graham, Margaret. “Elimination of ISU Writing Center—Help.” Online posting. 25 Feb. 2002. WCenter <[email protected]>. Grimm, Nancy. “The Regulatory Role of the Writing Center: Coming to Terms with a Loss of Innocence.” The Writing Center Journal 17.1 (1996): 5–29. Hobson, Eric H. “Maintaining Our Balance: Walking the Tightrope of Competing Epistemologies.” The Writing Center Journal 13.1 (1992): 65–76. Rpt. in The Allyn and Bacon Guide to Writing Center Theory and 42 The Polyvalent Mission of Writing Centers Practice. Ed. Robert W. Barnett and Jacob S. Blumner. Boston: Allyn and Bacon, 2001. 100–109. Johnson, Lisa. “Re: Writing Center Closings.” Online posting. 1 May 2002. WCenter <[email protected]>. Kail, Harvey. “Collaborative Learning in Context: The Problem with Peer Tutoring.” College English 45.6 (1983): 594–599. Kail, Harvey, and John Trimbur. “The Politics of Peer Tutoring.” The Writing Center Journal 11.1–2 (1987): 5–12. Rpt. in Landmark Essays on Writing Centers. Ed. Christina Murphy and Joe Law. Davis, CA: Hermagoras Press, 1995. 203–210. King, Patricia M., and Karen S. Kitchener. Developing Reflective Judgment: Understanding and Promoting Intellectual Growth and Critical Thinking in Adolescents and Adults. San Francisco: Jossey-Bass, 1994. Lerner, Neal. “Confessions of a First-Time Writing Center Director.” The Writing Center Journal 21.1 (2000): 29–48. Lunsford, Andrea. “Collaboration, Control, and the Idea of a Writing Center.” The Writing Center Journal 12.1 (1991): 3–10. North, Stephen M. “The Idea of a Writing Center.” College English 46.5 (1984): 433–446. Riley, Terrance. “The Unpromising Future of Writing Centers.” The Writing Center Journal 15.1 (1994): 20–33. Soliday, Mary. “From the Margins to the Mainstream: Reconceiving Remediation.” College Composition and Communication 47 (1996): 85–100. Sunstein, Bonnie S. “Moveable Feasts, Liminal Spaces: Writing Centers and the State of InBetweenness.” The Writing Center Journal 18.2 (1998): 7–26. Welch, Nancy. “From Silence to Noise: The Writing Center as Critical Exile.” The Writing Center Journal 14.1 (1993): 3–14. —. “Migrant Rationalities: Graduate Students and the Idea of Authority in the Writing Center.” The Writing Center Journal 16.1 (1995): 5–23. Pedagogies of Belonging: Listening to Students and Peers by Julie A. Bokser After they are admitted, many students find actually joining the university to be disorienting and even daunting, especially those whose socioeconomic, racial, ethnic, linguistic, and/or educational worlds differ markedly from the academic world they encounter in college. We know that writing centers play a key role in helping students make this transition, serving as crucial conduits of adjustment for otherwise marginalized students. But exactly how we help tutors to help these students is less familiar ground. Tutors are not usually considered when composition scholars characterize the ways in which writing professionals help students belong. Nevertheless, tutors as well as teachers are party to a process seen variously as assimilation, accommodation, separatism, acculturation, translation, or repositioning (Severino; Bruffee; Lu, “Writing as Repositioning”), and the students tutors work with must undergo a process that can be positively characterized as “going native” (Bizzell, “Cognition” 386), quizzically understood as invention (Bartholomae), or negatively viewed as conversion (J. Harris 103; Lu, “Conflict”) or initiation (T. Fox). Clearly, there is no consensus among these many “camps”; rather, what we have is provocative, useful discussion on the pedagogical processes of belonging. But many a tutor who finds herself on the frontlines with a lost student will not have the benefit of knowing this discussion. As a writing center administrator who has worked in two urban institutions with ethnically and linguistically diverse student populations, I have struggled to formulate tutor training that urges tutors to consider the complexities of belonging. I believe the tutor needs to understand the paradoxical ways in which writing and academic literacy more generally are instruments of belonging that can constrain as well as liberate. To write one’s About the Author Julie A. Bokser just completed a three-year term as Director of the Writing Center at DePaul University, where she is an Assistant Professor in the Department of English. She is grateful to the tutors and colleagues whose work and thoughts influenced this project, which was completed through assistance from a Faculty Research and Development Grant at DePaul University and a University Fellowship at the University of Illinois at Chicago. The Writing Center Journal Volume 25, No.1 (2005) 43 way into the disciplinary discourse of a political science major, for example, may simultaneously bring the freedom of new ways of thinking and new potential careers, while curtailing more immediate intimacy with a home culture.1 Let me clarify my position: The tutor will know the paradox, but tutor training can give her the conceptual framework to successfully navigate it. Writing about the ways in which universities constrain as much as liberate through their teaching of sanctioned forms of literacy, Nancy Grimm argues that writing centers should intervene in this literacy paradox, mediating between the institution and students. She wants us to train tutors to question “the rules of the academic literacy club” instead of to unquestioningly help tutees conform to them (117). While I am certain that not all writing center tutors are as ideologically conventional as Grimm implies, her argument nonetheless hits home. In her chapter entitled, “Redesigning Academic Identity Kits,” Grimm considers Anne DiPardo’s article about a tutor named Morgan who is unsuccessful in her efforts to help her tutee conform to expected academic conventions. Grimm questions Morgan’s goals and asks, “But what if Morgan had been prepared differently? What if her tutor training and her preprofessional education had insisted on conceptual and theoretical understanding over strategic know-how?” (66). Elizabeth Boquet shares Grimm’s impatience with what they both imply is a typical model of tutor training—one that focuses on content knowledge and scripted how-to approaches to a finite list of common writing problems. Boquet critiques what she calls this “low risk/low yield model” of tutor training, encouraging instead a more chaotic, “noisy” approach in which a writing center director asks herself, “how might I encourage this tutor to operate on the edge of his or her expertise?” (78, 81). Both Boquet and Grimm imply that if tutors lack imagination, it is because their training has lacked imagination. Indeed, although I am doubtful that there is any such thing as “typical” tutor training, the key question that I believe is raised by these two insightful writing center scholars is how can we better train tutors to tutor imaginatively and effectively? In the pages that follow, I sketch as well as ruminate on my approach to this problem. Through accounts of my own experience teaching a credit-bearing tutor training class at two institutions, I trace my attempts to illuminate ideas about belonging through a rhetoric of listening. Always, I consider the challenges of a pedagogy of belonging. I use this phrase as shorthand to describe as well as to complicate our understanding of how students can belong in a classroom or tutoring site, and how we teach individuals to become members of the academic community. I offer my 44 Pedagogies of Belonging: Listening to Students and Peers experiences not as a model, but to generate an extended consideration of what is involved in making such encounters beneficial moments of cultural exchange. In the present demographic environment of the United States, this issue is especially pertinent. For example, recent census figures indicate that those who identify as Hispanics are already the nation’s largest minority and that this population will continue to increase for many years. The census also shows this group to have a large proportion of people below the age of 18, to experience a lower rate of educational attainment than non-Hispanic Whites, and to face more language barriers. Thus, statistics on Hispanics alone signal that writing center work with students who speak English as a Second Language (ESL) will most likely increase, and that many of these encounters will be with people who have already been in the United States for a while or who plan on staying. In other words, more and more, tutoring will be a “contactzone” encounter in which participants will need to work even harder to figure out how to collaborate with someone who speaks a different language, holds different cultural values, and lives down the block. Mary Louise Pratt tells us to embrace the pedagogic potential of cultural clashing in the contact zone, trying to learn from instead of avoid moments when subordinate individuals and groups come into contact with those in dominant, hegemonic roles (“Arts” 34). The contact zone demands that teachers and tutors—in “dominant” roles by definition—acquire new, imaginative, and effective pedagogic approaches to issues of belonging, including a consideration of what belonging means in a multicultural setting and whether belonging is always possible or even desirable. To help tutors help linguistically marginalized students, I structure tutor training so that issues of belonging pertinent to higher education (such as assimilation or initiation) are central. Carol Severino, David Bartholomae, Patricia Bizzell, and Kenneth Bruffee are compositionists whose work can help tutors balance the desire to help tutees conform with an understanding of the price of conforming for some students. For example, asking tutors to read Bizzell’s “Cognition, Convention, and Certainty. What We Need to Know About Writing” raises issues that are central to a pedagogy of belonging. Bizzell talks about student writers who encounter “the problems of a traveler in an unfamiliar country—yet a country in which it is possible to learn the language and the manners and even ‘go native’ while still remembering the land from which one has come” (386). Bizzell’s metaphor makes for interesting analysis. To “go native” is to let loose and act as if one belongs. Presumably, Bizzell intends “going native” to reverse the usual association of native with less-educated, subjugated people who have been forcefully converted. Instead, she assigns it to the academic world—a world to The Writing Center Journal Volume 25, No.1 (2005) 45 which, ironically, no one is “native.” Although Bizzell doesn’t acknowledge it, to tell a student of color who successfully assumes a bicultural world view that she has “gone native” demands the student recognize doubly ironic overtones: first, she must see the irony of an allusion to native-like comfort in a world where there are no first-language speakers; and second and more disturbingly, she must recognize that to presume native-like comfort in a land where she is not native might make her feel like the last thing she expected to be, a colonizer. At my current institution, students are generally not open to radical critique of existing institutional power structures. Therefore, instead of using a theorist like Nancy Grimm with tutors, I find it more effective to introduce someone like Bruffee, whose pedagogy of belonging contains ideas of conversation and collaboration that tutors tend to like, but which they can also be coaxed to critique. Interestingly, Bruffee uses the term “translator” to refer to the teacher who helps students to become acculturated to new knowledge communities by teaching them the language and conventions of these new communities. But although he talks of translation, he is not referring to or terribly sensitive to ESL students. True, he wants joining disciplinary or professional communities to be “unthreatening and fail-safe,” but as Pratt points out, safety is not a feature of the contact zone (74). Bruffee’s teacher is supposed to ask herself how “the community languages [her] students already know reinforce or interfere with learning the language [she is] teaching” (73). The teacher should help students “divorce” from other communities (79). Not only does Bruffee fail to consider the ramifications of “divorce,” but he also never doubts students’ desire to join, nor does he question the value of the professional communities with which he wants students to affiliate. Any discussion of Bruffee must highlight what he himself overlooks: the problems of membership that teaching facilitates. It must therefore ask students to be competent critics of a group’s systems of discourse. To some extent, a pedagogy of belonging means that nobody should be too comfortable with their own belonging—my goal is to encourage tutors to learn how to question their own commitments, to understand others’ commitments, and to acknowledge the challenges and conflicts present in any individual’s multiple commitments. To help students examine commitments, I have begun to make listening a primary object of attention in tutor training. Listening is obviously a component of tutoring; but, as Muriel Harris says in her discussion of the topic, it is inadequately attended to in our literature (57). And, while composition theory can introduce the conceptual aspects of belonging, too many tutors actively resist anything that can be construed as theory. This theory only becomes meaningful when tutors learn how to listen for 46 Pedagogies of Belonging: Listening to Students and Peers issues of belonging from tutees themselves. Along with my tutors, I have been developing “a rhetoric of listening” as a way of noticing commitments. While listening is central to tutoring, I don’t believe it’s possible to teach someone to listen. But I do think it’s possible that, by foregrounding listening, students will become aware of how they listen, what kinds of things others hear, and what kinds of things we all tend to tune out. In other words, a rhetoric of listening attempts to develop a method for listening to what others say, but also a method for listening to how we listen. Perhaps because listening appears to be something that is automatic and straightforward, it is an easy topic to introduce. Then, as tutors seriously engage with their own acts of listening, figuring out just what kinds of listening are at work in their tutoring, they move from resisting theory to theorizing for themselves. This move is not always smooth— that is, theorizing is hard work—but it tends to be self-motivated. Tutors theorize about listening because they really want to figure out how to do their jobs. Not recognizing the challenges and conflicts of a student’s commitments is precisely what DiPardo accuses Morgan of when she calls her “insufficiently curious” in the above scenario cited by Grimm (DiPardo 362). Morgan, an African-American tutor, never finds out that Fanny, a Navajo, has learned English as a second language. DiPardo asserts that what Morgan needed most was to “listen more” (365). Yet, when listening is not a focus of study, this advice can seem empty because listening itself appears to be transparent. One of my tutors made this disturbingly clear in a posting on our course Blackboard several years ago: I have not yet been in a situation wherein listening more to the student would have been at all beneficial to the session. Usually, the student doesn’t know what is [wrong] exactly with the paper, let alone how to fix it, in which case, they generally have little to nothing to which I would “listen more”…Other than letting the tutor know the crucial information regarding their fundamental inability to write yet, does the student have anything else that the tutor could listen more to? In contrast, when tutor training highlights the rhetoric of listening, students quickly learn what else they might listen for and appreciate how complicated this can be. In a recent class in which listening had curricular precedence, a tutor was concerned about how student commitments influence the possibility for collaboration. In a posting on the same kind of electronic forum, Heidi referred to Alice Gillam’s article, “Collaborative Learning Theory and Peer Tutoring Practice”: The Writing Center Journal Volume 25, No.1 (2005) 47 Gillam brings up the point that Suzanne and Kari probably have formed their relationship on their common upbringing, gender, and ethnicity, as well as their similar learning goals. It is not their shared studenthood that bonds them, but their basic human similarities. Not all tutor-tutee partnerships will be so homogenous (luckily, I think)— what impact does this have on collaboration? Are some sessions less likely to productively create learning together due to their first impressions of each other? Is the “peer relationship” of students enough to forge productive collaboration, or are we doomed to only relate successfully to those people that are a reflection of ourselves? Instead of doubting the point of listening, Heidi reflects on its subtleties. In essence, she asks, who can listen to one another? What are the conditions for productive listening? Can we only listen to those with similar membership pedigrees? Krista Ratcliffe attempts to answer these questions by conceptualizing rhetorical listening as a strategy of invention. One of the few theorists who attends to the role of listening in rhetorical theory, Ratcliffe points out how we can hear differently, how we can notice voices drowned out by the din of dominant paradigms, and even how listening is a useful trope for how we can more fully engage ourselves professionally.2 As a strategy of invention, listening allows us “to receive, not master” other discourses, and to “argue for what we deem fair and just while simultaneously questioning that which we deem fair and just” (209, 203). Tutors, who are, after all, professional listeners, need to be introduced to new, complicated understandings of listening that will help them to navigate the conflictual discourses they face when working with displaced students. Ratcliffe’s rhetorical listening is certainly not a cure-all, for as she says, it is ongoing and discomforting, but coming to understand listening as a process that will help “us continually negotiate our always evolving standpoints, our identities, with the always evolving standpoints of others” can give tutors “conceptual and theoretical understanding” of their own “strategic know-how” (Ratcliffe 209; Grimm 66). In the next section, I narrate an early stage in my work with the rhetorics of listening, exploring how listening to tutors and co-teachers both illuminates and complicates ideas about what belonging might mean for ESL students and their tutors. “I want you to write a certain way” In spring 1999, as part of a co-taught tutor-training course, Magda (a fellow graduate student from Poland) and I assigned a group project that we knew would challenge speaking skills, but (as will soon become clear) it inadvertently also challenged 48 Pedagogies of Belonging: Listening to Students and Peers listening skills.3 As part of my commitment as Assistant Director of the Writing Center at a large Midwestern public university, I had taught the course three times already; Magda was new to the writing center world. The center had an unusual set-up in that tutors and the two co-teachers were all learning to “become” teachers. Magda and I were Ph.D. graduate students in rhetoric and composition teaching secondary education graduate and undergraduate students to tutor. This arrangement, in which pedagogical aspirations, membership, and authority were so much a text and subtext for all members of the class, provided an interesting ground for an exploration of pedagogies of belonging because, although relations between teachers and students were as “asymmetrical” as they must always be, neither party yet considered itself in a fully “dominant, hegemonic” role. In this setting, the complications of peerness and the act of listening to peers—mainstays of tutoring philosophy—were central components of our pedagogical dialogues at several levels. Over time, what I am calling a rhetoric of listening evolved from my experiences with this course. The project required students, who had been tutoring since the second week of the term, to make a presentation to brand new tutors at the next term’s Writing Center orientation.4 All eight students decided to work together to introduce future tutors to the issues inherent in tutoring students who speak English as a second language. They chose this topic because they felt their own orientation had not adequately addressed it; their hopes were to bolster their own tutoring skills with ESL students and to better prepare the next crew. By choosing to work with ESL issues, students confronted the political complexities of balancing the call for academic assimilation with the concurrent need for incorporating new cultures and standards into our changing academic practices. In other words, students were pulled from opposite ends by two reasonable yet seemingly opposed exigencies: assimilation, on the one hand, and the forging of what Patricia Bizzell calls “hybrid” discourse culture, on the other (“Hybrid”). While helping ESL students to write promised liberation via academic and economic advancement, it simultaneously posed constraint by imposing uncomfortable standards and even threatening loss of a home culture. Like many of us, students confronted their own conflicted roles as purveyors of pedagogies of belonging they didn’t wholeheartedly support. At this institution, the issue of assimilation is particularly pertinent because, while there are many foreign students, most of the Writing Center’s ESL clients are resident immigrants and, frequently, citizens. These students live in the United States permanently with their families, and most have a good understanding of American culture. Many of these individuals have lived here for years; often, they speak their native The Writing Center Journal Volume 25, No.1 (2005) 49 language, but their memory of the native country is not strong. Few have been taught to write in their native tongues. Most learned to write in public schools here, at the same time they were learning to speak English, and they typically have mastered the latter fairly well while their writing skills vary considerably. In other words, notwithstanding their lack of proficiency in written English, many of these students are Americans first and foremost. Additionally, among those students whose first and only language is English, a great many are first-generation college students who have limited acquaintance with university culture or expectations. These conditions help to explain why Writing Center tutors feel pressure to serve as cultural guides, translating world views for students who desperately desire to “invent the university” (Bartholomae). This complexity also shows how institutional exigencies determine the specific “conceptual” needs of tutors in training. Students in our tutor-training course were asked to act as peers, but the group project required them to become teachers. Peer and teacher are conflicting roles, but role conflict probably occurred before the onset of the group project, since as John Trimbur argues, peer tutor combines words that imply equality and mastery, respectively, and is therefore an institutionally induced contradiction (“Peer Tutoring”). Thus, a sensitivity to belonging reveals varying power differentials between three groups of supposedly equal “students”: there were class members (soon-to-be experienced tutors), the students they would be teaching (novice tutors), and the students they were teaching about as well as tutoring (ESL writers). In sum, cultural differences, competing institutional status, and interpersonal dynamics gave rise to the complexity and confusion typical of contact-zone encounters. In a class activity designed to stimulate thinking for the ESL project, we read a paper with a strong accent, one that marked the student as a writer of nonstandard English. The subject of the paper was also, as it were, accents. I should say that I (not Magda) brought in the paper, which was written several years earlier by a student, Lynn, in one of my composition courses.5 The assignment was to write about an experience of negotiating two languages, using essays by Richard Rodriguez and Barbara Mellix as both starting point and stylistic template. Here is the second paragraph of Lynn’s revised draft: The reading of Rodriguez’s experience caused me to recall my own experiences between three distinctive dialects. English, Cantonese, and Chinese are the dialects identify me. I was born in Canton, China twenty years ago. I constantly experience different languages, when 50 Pedagogies of Belonging: Listening to Students and Peers immigranting to the United States. There is no doubt that I would have difficulties with the private, family language and public, school language. A sophisticated sense of irony both bittersweet and humorous pervades this writer’s prose as she goes on to discuss the fact that she acquired a new Chinese dialect more proficiently than English in a public school in Chicago’s Chinatown. She reveals her family’s frustration when she failed to translate business letters for them while she was in grade school. One of the few language successes she records involves removing her accent, which she unexpectedly accomplished by sitting next to a Latina student: As time pasted, I did learn a lot of English words. There was a period where I only could think of is English vocabulary. That is when I was in seventh grade, a Spanish girl sits next to me. My permanent seat for the whole year. This young lady really helped me in my English. She helped me to get rid of my Chinese accent. Listening to her Spanish accent allows me to correct my Chinese accent. Our discussion of this paper evolved into a debate about whether and for whom accents are desirable. With the help of terminology from the week’s assigned article by Carol Severino, the group labored in particular over the degree to which they perceived their job as tutors to be a task of assimilation—erasing accents—by helping newcomers to join an academic, standard-English prose world. Was assimilation implied in the very job description? Severino provided terms for different political stances toward teaching ESL students, which our students summarized as follows: assimilationist—a teacher (or tutor) who advocates standard English and the loss of home culture; accommodationist—one who advocates joining mainstream discourse but also values biculturalism; and, separatist—one who wants ESL students to keep their native, accented voice. Ensuing discussion was rich. Tutors questioned the degree to which they were forced to be assimilationists, considered whether their tutoring practice was in accord with their philosophy, and identified situations where they could encourage separatist writing. Barbara, the only African American, turned Severino’s use of the terms from a stance the teacher or tutor assumes to levels a student moves through at each stage in her education. She then insisted: But your ultimate goal…you’re always, you know, advancing, and looking for…the next level would ultimately be an assimilationist—and not so much to forget the whole culture, but to ultimately be well understood, well read, and able to express yourself well under the right The Writing Center Journal Volume 25, No.1 (2005) 51 academic…so I don’t think they’re that different from each other. I just think you reach them at different levels… I probably want to be an accommodationist, but as much as I’m fighting it I probably am moving more toward the assimilationist. Just from the mere fact that I want to be an English teacher, you know, I want you to write a certain way, no matter how I color that up, you know. I want you to write a certain way.6 Anne responded hesitantly, looking at our outline of the categories on the blackboard and slowly admitting that she might be an assimilationist against her better judgment: “I mean what you think is best might not be in agreement with what you practice. I mean—you know, I hate—I don’t really want to be an assimilationist, but—” Barbara: But you are, Anne! A: What? B: We are! We all are. A: Yeah, that’s not what you want to be, but it’s what you’re practicing. A bit later, Megan tentatively revisited this issue, wondering if the group’s stress on the rich content of ESL papers meant they were separatists. Anne replied by reminding us to consider students’ viewpoints. Her comment revealed her awareness that students’ desires are shaped by the political forces of those with more power, teachers: I think we have to think of what they want us to do, because I have not gotten any student who came in and said, “Can you help me with this paper so that I sound more Chinese?” I mean, you know what I’m saying, it’s like, “I want this to sound, quote unquote, American.” So I’m thinking that they sort of want us to be assimilationists. And also maybe that’s not by their choice, that’s by, well I think it probably is by their choice, but it’s also by their professor’s choice. Lilia, who was planning to study ESL at the master’s level the following year, admitted she was still uncertain about her stance: “Because I’m somewhere in between accommodationist and separatist I guess, but—.” “But again,” Megan interrupted, attempting to get the group to arrive at a consensus, “I think everyone wants to be as tutors the assimilationist.” Gia, the only Asian American, protested: No, I don’t know that that’s where I want to be. I don’t look up to that as something to reach for. I think we should reach to be able to be separatists, I mean that’s kind of … But I know that’s not reasonable, I 52 Pedagogies of Belonging: Listening to Students and Peers know that’s not gonna happen at least now. So that’s why I kind of reach for the accommodationist’s view, where I see that assimilation is necessary right now… In essence, these tutors were debating where they belonged in a conversion process. Reading an ESL student’s paper, they discovered, meant listening simultaneously to the student’s conflicted desires, society’s dictates, and their own self-concept of their job description. They were beginning to sense that to teach literacy encompasses hearing the troubling, often contradictory nuances of belonging. They saw themselves as compelled to uphold a practice that the “converts” themselves desire because it is the only clear route to success. Moreover, tutors were uncomfortable with enforcing a single standard for written communication, yet they nevertheless acknowledged their own desire for tutees to “write a certain way.” They saw themselves, that is, as instruments and agents of a system that they didn’t entirely condone but didn’t know how to escape. “What values are involved in the decision by writing center personnel to help others assimilate, that really is the question,” Christina Murphy has recently written (7). Our students confronted this question with thoughtfulness and complexity. In other words, like John Trimbur’s “rhetoric of dissensus,” the rhetoric of listening entails confronting the “forces which determine who may speak and what may be said” (Trimbur, “Consensus” 451). Trimbur asserts that these forces present themselves as universally agreed-upon consensus, and the rhetoric of dissensus unmasks and interrogates this supposed consensus. The rhetoric of listening also involves resisting attempts to impose consensus within the more local group dynamic. Although speakers like Barbara and Megan tried to impose their views on everyone (“You are an assimilationist. We all are!”), dissent was allowed to remain. In other words, foregrounding the rhetoric of listening in the classroom and in tutoring sessions should impart an ability to hear the fact that everyone is not in agreement. Such rhetoric, along with “relentless self-reflection,” is necessary for productive exchange in the writing center (Grimm 117). Hearing Accents as Charming Another form of dissensus was present in the classroom, one that I only became fully aware of when I listened to a tape of the proceedings several months afterwards. Without planning or even knowing of our differences, Magda and I were offering two opposing messages about Lynn’s paper. I felt that, though the paper was written in nonstandard English, its use of irony and detail made it in many respects linguistically proficient. Lynn had worked within the parameters of the assignment to great effect; The Writing Center Journal Volume 25, No.1 (2005) 53 her essay written with nonstandard usage was eloquent and moving. Magda, on the other hand, felt it reflected a real struggle that should be respected as the writer’s desire to put the struggle behind her, which could only be achieved by erasing her written accent, her errors. At one point during the discussion of Severino’s article, I called attention to Borderlands by Gloria Anzaldúa, which we had considered using as a course reading before we settled on Severino. Rather, I now realize I had considered Anzaldúa, and Magda had replaced that idea with Severino. I described Anzaldúa’s style of moving back and forth between English, Spanish, and Tex Mex. I said, It’s about language, and her point—she’s really advocating for embracing this language which is her, which is a mixture, which goes back and forth…and this is OK and it’s sophisticated linguistically. [She is saying,] “This is who I am, and this is who other people should be.” But, assimilationists still probably would reject what Gloria Anzaldúa is advocating. Magda immediately interjected: Yeah, I would. I would reject it. I mean I love it. But in terms of teaching, if you got it from a student, it’s not—I mean she’s basically got both languages down pat so she can play around with it. It’s a good thing you said that you didn’t give this an A because I would think, well, what did the student think when you presumably gushed about it and said this is a good paper? Magda, a fluent and accented speaker of English as a second language herself, then said that she never wanted to hear, in fact, didn’t believe that she had an accent. It soon became clear to all of us that it was easy to long for an accent when you felt you didn’t have one. Those of us who had grown up speaking more or less the same as those around us saw accents as desirable marks of exoticism. But by “exoticizing” ESL students, we were obstructing real listening (Zamel 516). Megan, a native English speaker, said passionately that she wished Lynn and other bilingual students didn’t want to get rid of their accents. “That’s part of the charm, you know,” she said. “They shouldn’t want to get rid of their accents.” Magda balked: It’s different when you’re crossing borders and there’s a reason why you’re leaving a particular lifestyle. So it comes with a whole host of luggage. You’re leaving this lifestyle, so the language is probably the last thing to go, your accent. But you really want…I mean they can’t see 54 Pedagogies of Belonging: Listening to Students and Peers where you came from but they can tell, right? And I can’t begin to tell you, I mean people and friends ask me what’s life in Poland like. Well, I’m not in Poland and there’s a reason for that, OK?…. “Is that an issue a lot of immigrants have?” Sarah asked, suddenly aware that her childhood longing for a Scottish or Irish accent was the result of linguistic and cultural insularity. Magda answered by pointing to the significance of a second-language speaker’s motivations for being in a new country—to the difference between voluntary immigrants and refugees. “We’re not all me, who just decided to drop and go,” she said. Then she returned to Lynn’s paper. I now see the following exchange as a conciliatory gesture regarding my pedagogical insertion of what had become a contentious student essay. In the actual exchange, our words almost overlap. When Magda refers to the “charming” comment as offensive, the overt “you” is Megan. Yet surely, I am her main addressee: Magda: So I guess you know when I’m reading this and I know it sounds charming to you but to me it’s like this person is really trying... Julie: It’s really a struggle. Magda: It’s really a struggle, so I’m on the side of this person who’s really wanting you not to say maybe it’s charming because you’ve got an accent….But it is a good piece and it really shows the struggle. And, hey, three languages. My overly anxious desire to align myself with Magda’s reading of struggle and Magda’s ready repetition of my words (“It’s really a struggle”) as well as her pause in between critiquing the “charming” and endorsing the supposed value of Lynn’s piece indicate quick attempts to stage an agreement that wasn’t really present. Although Magda’s reaction was quite forceful, because we didn’t convert such outbursts into text for class discussion, I don’t really know for sure whether Megan ever recognized just how offensive her use of “charm” was. I saw my own offenses, but I had the benefit of listening to the tape of our classroom and hearing my own gaffes made more apparent. There I confronted how much I had dominated discussions and realized how willing Magda had been to learn from a peer who had taught the course before. Our own interactions crossed contact zones on several fronts and taught both of us much about how to work alongside a person whose world view is other than one’s own. But we did not learn how to identify and confront our differences in front of students. Eventually, this chasm led me to conceptualize a rhetoric of listening. The Writing Center Journal Volume 25, No.1 (2005) 55 Listening for How We Belong Originally, I did not hear the interchange between Magda and myself as conflict. Afterwards, when the tutors’ final ESL presentation was reductive, didn’t really confront cultural difference, and presented a consensus we knew didn’t exist, Magda and I wondered if it was because we had failed to model dissensus. But later I realized that, while we clearly did display dissensus, when it arose we shut it down rather than explore or even acknowledge it, as contact-zone theory encourages. We were committed to agreement. We had not been trained to listen for or embrace conflict publicly. Rather, we diffused it. Cutthroat academic debate is often satirized; yet, in even the most contentious department I have been part of, disputes were couched in nods and restatements of opponents’ positions such that it took time and care to discern actual points of disagreement. Magda and I had few models to work with. It was in the car on the drive home where I slowly came to understand just how vexed the issue of accents was for her, and she recognized my conflicted attitude toward students like Lynn, whose paper I fretted (rather than “gushed”) over. In other words, our understanding of the other was enriched largely because we were neighbors. As a method for listening to what others say, a rhetoric of listening attends to attitudes toward conflict and consensus in order to help us find ways of belonging amidst (not in spite of) multiple perspectives. Whereas Trimbur’s model of dissensus similarly emphasizes the multiple voices that can be heard behind a semblance of consensus, a rhetoric of listening also attends to how listeners’ own positionality—especially the positions of “student” and “teacher”—can influence attitudes toward listening. A rhetoric of listening attends to audience as well, by considering not just who listeners are (a traditional concern of rhetoric), but how speakers conceive of their listeners. For instance, it was only in the part of the course that officially belonged to the teachers that students engaged conflict, generating the rich, reflective discussion on accents and assimilation. In the part of the course where students actively planned their presentation, there were early considerations that the project did not need to offer new tutors “answers,” but could offer ideas, such as positing Severino’s three political stances toward ESL tutoring as all valid ways to look at the issues. But these considerations were soon squelched by concerns that new tutors would feel “pressured” to choose a position and that this political material was “almost too deep.” Rejecting “just laying it out” as an “ambiguous” approach that would offer new tutors choices with no real answers, they reminded themselves of the need for “summarizing” and appropriate “presentation format.” In other words, their understanding of pedagogical genre encompassed an attenuated listener. They were persuaded that to 56 Pedagogies of Belonging: Listening to Students and Peers belong in front of a classroom required “answers” and unity. But then, in their own classroom, conflicted instructor discourse had subsumed itself, also assuming listeners who sought agreement. Moreover, through its attention to how authority influences listening, the rhetoric of listening retrospectively helped me to work through my ultimate disappointment with the ESL project, which showed students listening sophisticatedly as students and narrowly as teachers. Class members delivered a polished, nicely choreographed performance, but one that highlighted tutoring tips, most of which were not unique to ESL tutoring. A significant portion of the final presentation relied on outside expertise, which came most notably in the form of an interview with a faculty member whose specialty was ESL teaching—an “expert” with officially sanctioned knowledge and power. In fact, this interview, touting a very pragmatic, grammar-conscious approach to working with ESL students, probably altered the final presentation content and contributed to the loss of “ambiguity.” And more acceptance of ambiguity was precisely what I’d been hoping for. What I wanted was for tutors to develop a tutoring style sensitive to the needs of both assimilation and home cultures. I wanted them to consider questions of belonging as central to tutoring as grammatical error. I wanted them to import an acceptance of all three of Severino’s stances into their tutoring, and then export it to their tutor training of the next crew. They wanted training to be straightforward and useful. They did not want to “operate on the edge” (Boquet 81). The expert they relied on had no tutoring exposure, but perhaps students were swayed by her institutional authority as much as her content knowledge. After all, the expert was faculty, and we, their instructors, were not. Notions of authority also influenced how they perceived their “subjects,” the ESL students. Lilia said of the ESL students they would interview, “We almost have an idea of what they’re gonna say, because we’ve already scripted the questions beforehand.” She had closed her capacity to listen to differences before the interview had even begun. Tutors allowed themselves to be scripted by experts, and they simultaneously scripted the responses of those whom they felt expert about. The rhetoric of listening makes note of how hierarchy can obstruct productive listening, learning, and speaking. What the rhetoric of listening tells us here is how differently tutors belong depending on which side of the classroom they sit. And how differently they hear and conceive of hearing on each side. Magda and I gave our class two conflicting messages, both invested with teacherly authority. Our classroom presence was multivoiced and discontinuous. It therefore demanded a complicated listening response from students. No clear direction was being offered, no edict, but two passionate stagings of views The Writing Center Journal Volume 25, No.1 (2005) 57 that, if not quite contradictory, then at least offered no clear pedagogical solution. Yet students rose to the occasion. They listened—and spoke—with complexity and subtlety. They listened both receptively and resistantly. They debated where they fit in the politics of assimilation and simultaneously questioned the utility of labels like “assimilationist” as too confining and not reflective of the hybrid nature of actual practice. Magda and I asked the students in our tutoring course to be students and teachers, to listen and speak. And as students they did listen and speak, hearing divergent messages with a sophisticated, problematizing ear. But the troubling finding here is that when they shifted to teachers, their approach to listening narrowed. As teachers/speakers to an audience of new tutors (an audience they had been members of only a few months before), they produced a monolithic consensus of factual nuggets. They student-listened with complexity, but teacher-listened simplistically, assuming new tutors would only hear a unified front of succinct, easy-to-process tips and not an array of continually shifting stances and choices. But the issues ESL students face are “deep,” political, and, often, ambiguous. Tutors need to see such discussion as integral to tutoring, and to see both themselves and ESL students as capable of such discussions. Tutors need to be able to ask a student how she feels about her accent, about joining the academy, about language practices in her home. And they need to be able to truly hear her answers. In my most recent attempt at tutor training, at a private, urban institution, I have focused on the latter. I have explicitly asked tutors to join me in defining a rhetoric of listening, and have engaged them with written exercises called Listening to Yourself (analyzing a taped session), Listening to Another (observing another tutor), Listening to Scholarship (writing a summary), and ultimately, a Philosophy Statement. Sometimes this work is uncomfortable. At times listening feels like “listening in” on others’ conversations uninvited. As my syllabus states, “We should all expect—and accept—some awkward moments.” Quite a few tutor Philosophy Statements attempt to identify a specific kind of listening they try to attain in tutoring: “interested,” “patient,” “present.” One tutor finally found her tutoring authority as a listener, a role she accepted much more easily than “writer.” Another tutor adapted her life philosophy of Christian love to tutoring, offering tutees unconditional attention with a “non-reciprocal love of redefined listening.” Listening proved especially useful with resistant tutees: “You need to listen to what they aren’t saying and then how they do say things when they end up speaking. Listen for what they get excited about or what they seem discouraged about and you will most often find that one thing to be the key to the session, the key that will get the student engaged in the session.” This approach to tutor training has yielded responses 58 Pedagogies of Belonging: Listening to Students and Peers very different from that of the tutor who NOTES couldn’t fathom what to listen for. considers how and why others listen, how 1 While the choice is certainly not either/or, and critics like Bizzell have argued fervently for some sort of balance between home and school cultures, my point here is to demonstrate the degree to which literacy can be both freeing and constricting. one’s self listens, and how these condi- 2 We need to consciously engage a more intentional pedagogy of belonging that tions affect what gets said. This process requires meta-discussion of what just happened in the classroom in order to clarify student-student, student-teacher, and teacher-teacher interaction. In Magda’s and my classroom, a rhetorical self-assessment would have asked all of us to consider our ways of listening and speaking as students and teachers. Then See Ratcliffe and Ballif, who both explicitly call for a reappraisal of listening. Grimm uses Gemma Corradi Fiumara to consider “authentic listening” (67, 69). I explore some of the ways traditional rhetoric has slighted listening in my unpublished dissertation. Although it is undertheorized, the trope of listening is quite prevalent: a flurry of recent composition scholars rightly chastises us for not hearing our students (see Fox, Listening; O’Neill and Fife; Strickland). 3 The names of my colleagues, students, and institution have been changed to maintain confidentiality. Center tutors belong. I now see my role as In the tutor-training course, there were seven upper-level undergraduates and one graduate student, all female. One student was African American, one was Asian American, and six were white; there were two Greek speakers, one of whom had been educated in Greece first, although she was American. Magda and I were both white, and, respectively, Polish and American. Two students were mothers of small children. The age range was between 20 and 29. All students were working toward highschool teaching certification, and the tutoring experience was required for certification. teacher as responsible for highlighting 5 students could have worked toward a reassessment of their audience’s listening capacity and thus allowed themselves to find ways to speak about ESL tutoring that would have enabled their audience to more productively confront crucial issues regarding how ESL students and Writing multiple ways of listening for belonging as part of the rhetorical exchange. I now spend more time listening to how my tutors listen. Tutor training can prepare tutors to work with cultural difference by encouraging an understanding of listening as a rhetorical activity that can make students and teachers more cognizant and sensitive listeners and speakers. The Writing Center Journal 4 Because she was one of the first ESL writers I confronted as an instructor, Lynn’s writing had caused me turmoil at an early point in my teaching career; what I perceived as the severity and frequency of errors in her prose contrasted sharply with the poignancy of what she had to say and the strenuous effort she put into each assignment. Therefore, I had particularly strong and mixed emotions about the paper. Excerpts of discussion reported in this essay are taken from electronic course bulletin boards and from transcripts of three taped class sessions. All have been used with permission. The three class sessions (out of fifteen total) were chosen because this was when students would be discussing their ESL project. I was not always present during the taped discussions. 6 Volume 25, No.1 (2005) 59 WORKS CITED —. “Writing as Repositioning.” Journal of Education 172.1 (1990): 18–21. Ballif, Michelle. “What is it That the Audience Wants? Or, Notes Toward a Listening with a Transgendered Ear for (Mis)Understanding.” JAC 19.1 (1999): 51–70. Murphy, Christina. Rev. of Noise from the Writing Center, by Elizabeth Boquet. Writing Lab Newsletter 27.5 (January 2003): 5–9. Bartholomae, David. “Inventing the University.” When a Writer Can’t Write: Studies in Writer’s Block and Other Composing Problems. Ed. Mike Rose: Guilford P, 1985. O’Neill, Peggy, and Jane Mathison Fife. “Listening to Students: Contextualizing Response to Student Writing.” Composition Studies 27.2 (1999): 39–51. Bizzell, Patricia. “Cognition, Convention, and Certainty. What We Need to Know About Writing.” Cross-Talk in Comp Theory. A Reader. Ed. Victor Villanueva Jr. Urbana: NCTE, 1997. 365–389. Pratt, Mary Louise. “Arts of the Contact Zone.” Professions 91 (1991): 33–40. —. “Hybrid Academic Discourses: What, Why, How.” Composition Studies 27.2 (1999): 7–21. Bokser, Julie A. “Rhetorics of Belonging in the Contact Zone: Sor Juana’s Rhetorica Plus Ultra.” Diss. U of Illinois at Chicago, 2000. Boquet, Elizabeth H. Noise from the Writing Center. Logan: Utah State P, 2002. Bruffee, Kenneth A. Collaborative Learning: Higher Education, Interdependence, and the Authority of Knowledge. Baltimore: Johns Hopkins UP, 1993. Fiumara, Gemma Corradi. The Other Side of Language: A Philosophy of Listening. Trans. Charles Lambert. London: Routledge, 1990. Fox, Helen. Listening to the World: Cultural Issues in Academic Writing: NCTE, 1994. Fox, Tom. “Basic Writing as Cultural Conflict.” Journal of Education 172 (1990): 65–83. Gillam, Alice M. “Collaborative Learning Theory and Peer Tutoring Practice.” Intersections: Theory-Practice in the Writing Center. Ed. Joan Mullin and Ray Wallace. Urbana: NCTE, 1994. 39–53. Ratcliffe, Krista. “Rhetorical Listening: A Trope for Interpretive Invention and a ‘Code of CrossCultural Conduct’.” College Composition and Communication 51.2 (1999): 195–224. Severino, Carol. “The Political Implications of Responses to Second Language Writing.” Adult ESL: Politics, Pedagogy, and Participation in Classrooms and Community Programs. Ed. Trudy Smoke. Mahwah, N.J.: Lawrence Erlbaum, 1998. 185–206. Strickland, Donna. “Errors and Interpretations: Toward an Archaeology of Basic Writing.” Composition Studies 26.1 (1998): 21–35. Trimbur, John. “Consensus and Difference in Collaborative Learning.” Cross-Talk in Comp Theory: A Reader. Ed. Victor Villanueva Jr. Urbana, Ill.: NCTE, 1997. 439-456. —. “Peer Tutoring: A Contradiction in Terms?” The Writing Center Journal 7.2 (1987): 21–28. Zamel, Vivian. “Strangers in Academia: The Experiences of Faculty and ESL Students Across the Curriculum.” College Composition and Communication 46.4 (1995): 506–521. Grimm, Nancy Maloney. Good Intentions. Writing Center Work for Postmodern Times. Portsmouth, NH: Boynton/Cook, 1999. Harris, Joseph. A Teaching Subject. Upper Saddle River, NJ: Prentice Hall, 1997. Harris, Muriel. Teaching One-to-One: The Writing Conference. NCTE, 1986. Lu, Min-Zhan. “Conflict and Struggle: The Enemies or Preconditions of Basic Writing?” College English 54 (1992): 887–913. 60 Pedagogies of Belonging: Listening to Students and Peers Review: Writing Groups Inside and Outside the Classroom Beverly Moss, Nels Highberg, and Melissa Nicolas, eds. Mahwah, NJ: Lawrence Erlbaum/IWCA Press, 2004 by Roberta D. Kjesrud Having just turned the last page in Beverly Moss, Nels Highberg, and Melissa Nicolas’s book, Writing Groups Inside and Outside the Classroom, I am still marveling at the impressive array of writing-group contexts represented by the articles included in this edited volume. As a writing center director whose program has made several fledgling (mostly failed) attempts at facilitating group work, I began the book eagerly, expecting an authoritative prescription for structuring meaningful writing-group experiences. When no such prescription emerged in the reading, however, I quickly adjusted my expectations. At times frustrated and at others enchanted by the scrumptious complexity, I savored the book as a meal, one layered with flavors that enrich my appreciation of writing groups in all their manifestations. The breadth of contexts represented in the book is nothing short of astonishing. While we in the academy may think such groups are our bailiwick, in truth, they’re everywhere—in prisons, in The Hood, in the community, and, naturally, in the academy, too. Even Part I of the book, limited to academic writing groups, samples a range of contexts. For example, some writing groups (Anderson and Murphy; Gilewicz), are situated in familiar contexts—the writing center and the composition classroom. Less typically, Thomas, Smith, and Barry’s group is situated in the sciences. Some (Hessler and Taggart) straddle the college and the community. Still in the academy but focused on groups composing joint texts, Day and Eodice and Piontek study very different writing group constituents, faculty and freshmen. And in a surprising departure from the typical campus, Jackson’s freshman comp writing group takes place in a men’s prison. About the Author Roberta Kjesrud began her writing-centered career as an undergraduate tutor in the Western Washington University Writing Center, the program she currently coordinates. She organizes biannual staff development days for Puget Sound-area writing center directors and serves as president of the Pacific Northwest Writing Centers Association. In addition to published articles in The OWL Construction and Maintenance Guide and Writing Center Perspectives, she is interested in play theory, strength-based reader response, and writing center assessment. The Writing Center Journal Volume 25, No.1 (2005) 61 If context is the most notable dimension represented in the menu of contents, several socio-political ingredients emerge in the reading. Taken together, the volume’s writing groups reflect society’s major fault lines, including age, gender, ethnicity, and class. Consider the following sampling: In “Questions of Time: Publishing and Group Identity in the StreetWise Writers Group,” the authors consider the tensions inevitable in a response group featuring homeless writers on the socio-political and economic margins. In “A Group of Our Own: Women and Writing Groups: A Reconsideration,” the authors discuss the benefits of creating a feminine space for synthesizing women’s lives within the male-dominated literacy of the academy. And while this is the only essay that specifically analyzes writing groups using the lens of gender, the editors, in their closing remarks, note that the very limited presence of male authors in the volume suggests something (what?) about the engendered nature of writing groups. Given the varied contexts and themes these editors present, readers may be slightly disappointed that the volume omits any consideration of writing groups situated in virtual contexts. True, the editors bemoan that same lack; nevertheless, as my writing center now conducts fully one third of its sessions in a digital environment, I’m still regretting this absence. Further, readers may share my annoyance with the curricular/extracurricular taxonomies the editors create. At best, the distinctions seem arbitrary. For example, the women-only group, situated in Part II, “Writing Groups in the Extracurriculum,” deals with academics writing for decidedly curricular purposes. At worst, the distinctions suggest an unsettling town-gown binary. Both academic and community groups can certainly learn from each other through this volume, but the distinctions unnecessarily “other-ize” the different contexts. In the midst of reading, readers may be perplexed about just what lessons the editors mean us to take from their mélange. Not-yet-in-recovery pragmatists would probably be happier with a volume titled, Ten Easy Steps to Implementing Wildly Successful Writing Groups. Readers should not expect transparent principles they can apply immediately to practice. In fact, even the editors express this frustration. In a highly ingenuous “Afterword,” they confess that the volume raises for them more questions that it settles. While the chaos may frustrate practitioners, it will delight scholars. Truly provocative research such as this seldom yields tidy conclusions; instead, it reveals a delightful profusion. It’s out of the profusion that readers will find sustenance. For instance, I’m now seeing required classroom writing groups as a value-laden, political act. Warned by the inmate who “won’t talk to blacks,” I understand how imposing collaborative groups, despite my benevolent intent, can be hegemonic, especially in an academy institu62 Review tionalizing individual rewards. How is mandated collaboration truly collaborative? Similarly, I’ve shifted to a less-glowing vision of collaborative learning. As a writing center director, I’m drawn by the ideals of social constructionism. But this volume has helped me remember my undergraduate mindset toward collaborative work—I dreaded the inherent negotiation and stalemate. When does collaboration’s seamy underbelly—conflict—hamper literacy and learning? Finally, I’m struck by the relational dimension of writing groups. Words like “love” and “trust” don’t leap to mind in my classroom- and center-based groups, yet they resonate in the testimonies of community group participants. How should I foster such values in writing groups sponsored by the academy? Make no mistake—writing groups are a confusing enterprise, as this volume amply demonstrates. Their very purpose, responding to writers and shaping their writing, combines the difficult tasks of illuminating writing and thinking while considering the angst and affect of writers. Frankly, it’s a wonder these groups work at all. We shouldn’t be surprised that, in a discussion challenging us with a complex array of psychological, social, and intellectual dimensions, we may not reach consensus about writing groups. But it’s this very feature—the lack of conclusion—that provides the volume’s greatest strength. In effect, the book acts as a renewable feast. When we read the volume with one guiding question, “What’s the best way to implement writing groups?” we will be fed differently than when we read with another, “How do power relationships affect writing groups?” Whether we’re eating steak or vegan, Thai or Tahitian, this book has our entrée. Bon appetit! The Writing Center Journal Volume 25, No.1 (2005) 63 Review: Virtual Peer Review: Teaching and Learning about Writing in Online Environments. Lee-Ann Kastman Breuch Albany, NY: SUNY P, 2004 by Kevin Dvorak Perhaps the irony of this book review is that it has undergone the very pedagogical treatment that is at the heart of the work it is discussing, a treatment so common to writing instructors that we often do not even realize we are performing it. This review has been written by its author as a computer document, sent to the editors at The Writing Center Journal via email, reviewed using Microsoft Word’s “Track Changes” and “Insert Comment” features, and returned via email to its author with questions and suggestions embedded within the text that encouraged further writing. It is this act of “virtual peer review,” an “activity of using computer technology to exchange and respond to one another’s writing for the purpose of improving writing” (10) that LeeAnn Kastman Breuch explores in Virtual Peer Review: Teaching and Learning about Writing in Online Environments. In her work, Breuch sets out to create an epistemological foundation for virtual peer review, a developing concentration in writing studies that Breuch claims “has received very little explicit attention” (2). Virtual Peer Review constructs a solid theoretical foundation for this concentration by isolating virtual peer review as a deliberate, individual pedagogy; deconstructs elements, issues, and definitions pertaining to virtual peer review; demonstrates how to use virtual peer review as an extension of classroom practice; and presses for further research and practice to assist in developing this nascent pedagogy. In establishing her theoretical foundation for virtual peer review, Breuch suggests that virtual peer review “differs fundamentally in practice from peer review but is rooted in the same basic purpose: to respond to another’s writing” (9), and that, as a concentration of its own, virtual peer review has received too little research given the amount of virtual peer reviewing we perform daily. In fact, Breuch claims that “one of About the Author Kevin Dvorak is a Ph.D. candidate in the Composition and TESOL program at Indiana University of Pennsylvania. He currently teaches writing at IUP and is a former Graduate Assistant Director of both IUP and Sonoma State University’s writing centers. 64 Review the frustrations in studying virtual peer review is that no concrete definition of the activity exists; as far as I can tell, even my use of the term ‘virtual peer review’ is new” (10). Breuch appears to be correct. There are few studies regarding this concentration, and she is, to my knowledge, the first person to use this phrase to describe such an activity. For a writing center practitioner, it is, at times, difficult to digest the idea that virtual peer review is new considering the amount of research the writing center field has put into online tutoring and OWLs. However, it is important to note that Breuch separates her work from writing center pedagogy in one significant way. Breuch suggests that student-student relationships are much different than either tutor-student or teacher-student relationships. The latter two relationships, according to Breuch, involve more “power differential,” and less peer-ness, than student-student relationships. Breuch understandably promotes an optimistic overview of virtual peer review’s elements. With so much apprehension toward integrating computer technology into the classroom, it is important for her to argue this way. Interestingly, though, her optimism is embedded in a long, deliberate, critical examination of peer review, writing studies, and computer technology. For example, Breuch’s most assertive claim in differentiating peer review from virtual peer review is that the latter “remediates” peer review, suggesting that “electronic communication ‘borrows’ from face-to-face communication” (8), thereby changing the focus of the activity. This change in focus, for Breuch, results in the primary difference between these pedagogies: the text-based nature of virtual peer review calls for a review to be performed entirely by writing, thus countering the oral nature of peer review. Breuch also details how virtual peer review disrupts three major elements of peer review—time, space, and interaction—and discusses how attitudes shaped by virtual peer review are different from that of traditional peer review. Four of the book’s six chapters examine these extensions, or differences, she claims distinguish each of these pedagogies from the other. By focusing so much attention on the “differences” rather than the “similarities” between these two pedagogies, Breuch leads her reader to a carefully constructed conclusion: that virtual peer review creates an “abnormal discourse” in regard to the normal discourses that pervade peer review, writing instruction, and computer technology. Breuch frames this conclusion using works by Thomas Kuhn, Richard Rorty, and Kenneth Burke, highlighting Rorty’s use of the terms “normal” and “abnormal discourse” (57). According to Breuch, the normal discourse of peer review suggests that writing conferences should be conducted orally, or face-to-face, between active participants and is strongly backed by both composition studies and writingThe Writing Center Journal Volume 25, No.1 (2005) 65 center praxis. Again, Breuch’s assertion has merit. For many of us, this is exactly how we are used to conducting conferences with other writers, and are, perhaps, too comfortable with using. So, while reading Breuch’s explanation of abnormal discourse and her argument of how virtual peer review possesses the qualities of abnormal discourse in regard to peer review, it may be hard to digest thinking of virtual peer review as “abnormal,” a term that suggests deviance. And while virtual peer review may, in fact, be deviant from peer review, it does not, I hope, possess the negative connotations that deviant or “abnormal” can so quickly imply. Breuch concludes this deconstruction by suggesting that virtual peer review needs to create a new discourse, one that separates it from face-to-face peer review. If writing center folks are going to find anything deviant in the foundation Breuch establishes for virtual peer review, I believe it will be in her acknowledgement and acceptance of the directive nature virtual peer reviewers often assume when commenting on other’s writings. This potential complexity appears to serve as an impetus for Chapter 4, in which Breuch examines issues concerning ownership and authorship. Recognizing how difficult it can be to get online tutors to stay away from usurping textual ownership from writers, one can only imagine how much more difficult it can be to get lesser-trained writers to be less directive. However, Breuch challenges this assumption, asking not what one can do to lessen potential usurpation, but how we might re-think ownership and authorship in light of this situation. She suggests that a student who receives a paper with directive comments must engage with those comments critically before applying them to his or her paper; thus, “virtual peer review is a form of collaborative learning but should not be a form of collaborative writing” (87). I was left wondering why Breuch only briefly touches on writing center literature concerning OWLs and online tutoring, rather than using these works to recognize an existing foundation for virtual peer review. Perhaps it is because of the peer relationships Breuch suggests students have with one another, as opposed to the conflicting power relationships students have with tutors and teachers. When Breuch does recognize writing center literature, many of the references she makes are in an effort to construct a normal discourse for peer review in order to distinguish the “abnormal” discourse of virtual peer review. For example, in Chapter 3, Breuch acknowledges that, while recent writing center scholarship has examined tutorials “in terms of both oral communication and written communication,” a strong preference still exists among writing center scholars to use “such terms as ‘talk’ and ‘conversation’ to describe the work of writing centers” (63). According to Breuch, this preference for traditional peer review terminology marginalizes any new lexicon virtual peer review may 66 Review eventually offer. There is, however, one very specific instance where Breuch uses writing center literature to assist in establishing her groundwork for virtual peer review. Breuch effectively cites Barbara Monroe’s “The Look and Feel of the OWL Conference,” using Monroe’s terminology to demonstrate ways students may make comments on each others’ papers. In Virtual Peer Review, Breuch achieves the goals she sets for her work. She has given virtual peer review the explicit attention she believes it has needed and has provided writing instructors with a concrete foundation for a pedagogy many of us have been using and will continue to integrate into our classrooms and professional lives. For writing center practitioners, this book offers a critical challenge of how our discourse concerning face-to-face peer review has become a dominant discourse in writing pedagogy, perhaps without many of us even realizing it. The Writing Center Journal Volume 25, No.1 (2005) 67 Announcements Please note: For the most current list of writing-center related announcements, go to http://writingcenters.org. Outstanding Scholarship Awards: Congratulations to the winners of the 2003 IWCA Outstanding Scholarship Awards: Michael Pemberton, Joyce Kinkead, and Neal Lerner. The following awards were presented at the Watson Conference October 9: Best Book: Pemberton, Michael A., and Joyce Kinkead, eds. The Center Will Hold. Logan: Utah State UP, 2003. Best Article: Lerner, Neal. “Writing Center Assessment: Searching for the ‘Proof’ of Our Effectiveness.” The Center Will Hold. Ed. Michael A. Pemberton and Joyce Kinkead. Logan: Utah State UP, 2003. 58–73. Maxwell Distinguished Leadership Award: Harvey Kail, Associate Professor of English and Coordinator, University of Maine Writing Center, has won the 2004 NCPTW Ron Maxwell Award for Distinguished Leadership in Promoting the Collaborative Learning Practices of Peer Tutors in Writing. The award recognizes dedication to and leadership in collaborative learning in writing centers, for aiding students in together taking on more responsibility for their learning, and, thus, for promoting the work of peer tutors. The award also denotes extraordinary service to the evolution of the conference organization. A plaque and cash prize, presented October 30, 2004, at the 21st Annual National Conference on Peer Tutoring in Writing hosted by Centenary College in Hackettstown, NJ, were funded by an endowment from Ron and Mary Maxwell. A panel of five former award recipients selected the winner from among the nominations. Harvey’s nominators praised his “brilliance and compassion”; his “unassuming manner and deep insightfulness”; his “way of hearing, of listening deeply to issues, thinking broadly, and then posing solutions that would satisfy a wide range of needs”; his work connecting writing centers locally, nationally, and internationally; and his success in training tutors to become “models of peer consultant brilliance and mild goofiness.” “He is a model of supporting (rather than supervising) collaboration and peer interactions.” Nominators also appreciated that Harvey’s scholarship—often 68 Announcements about peer tutoring—”has helped to build the core body of literature in our field, and this has done a lot for the sense of community we have.” Purdue Writing Lab Wins CCCC Writing Program Certificate of Excellence: The Writing Lab at Purdue University, West Lafayette, Indiana, is one of eleven winners of the Conference on College Composition and Communication’s (CCCC’s) Writing Program Certificate of Excellence for Fall 2004. Established in 2004, this CCCC award is presented to 20 writing programs each year. The recipients of these awards will be honored for their achievement at the CCCC Conference on March 18, 2005. The Purdue Writing Lab was cited for its excellent work, successfully demonstrating that their program meets the following criteria: it imaginatively addresses the needs and opportunities of its students, instructors, and locale; offers exemplary ongoing professional development for faculty of all ranks, including adjunct/contingent faculty; treats contingent faculty respectfully, humanely, and professionally; uses current best practices in the field; uses effective, ongoing assessment and placement procedures; models diversity and/or serves diverse communities; has appropriate class size; and has an administrator (chair, director, coordinator, etc.) with academic credentials in writing. In particular, the Purdue program was noted for its OWL and Writing Lab, together providing innovative and quality writing instruction to local, national, and international communities. Call for Papers: Teaching English in the Two-Year College (TETYC), Writing Centers and the Two-Year College: Writing centers have served as valuable resources for decades. During that time, writing centers, in addition to assisting student writers, have become rich sites for research in writing practices across the curriculum. Moreover, they have promoted effective and creative means of responding to student writing, shaping practices within the classroom, and promoting trends in the field of composition generally. Where do the writing centers at two-year colleges enter this historical narrative? TETYC plans to publish a cluster of essays that attempt to write two-year colleges into the history of writing centers. Manuscripts may investigate a broad range of questions, including • What histories of two-year college writing centers have already been written? What do those histories tell us? • What histories of such centers have yet to be written? What lessons can THEY offer us? The Writing Center Journal Volume 25, No.1 (2005) 69 • How are two-year college writing centers similar to or different from their counterparts at four-year institutions? What advantages do they have? What unique challenges might they face? • Is peer tutoring possible in a two-year college writing center? What creative models do we know of for staffing and training? • How does the mission of the two-year college, with its concern for career-specific education, affect the mission of a writing center in that context/setting? • How can a writing center foster a Writing-Across-the-Curriculum program in a two-year-college? • What productive relationships between writing centers and writing programs are possible? Papers submitted should conform to guidelines set out in the “Information for Authors” <http://www.ncte.org/pubs/journals/tetyc/write/110526.htm>, published in every issue of TETYC. Manuscripts of featured articles, instructional notes, and reader commentary should be sent to Howard Tinberg, Editor, TETYC, Bristol Community College, 777 Elsbree Street, Fall River, MA 02720. Deadline: March 1, 2005. Call for Proposals: The International Writing Centers Association and the National Conference on Peer Tutoring in Writing are pleased to announce their 2nd joint conference, “Navigating the Boundary Waters: The Politics of Identity, Location, and Stewardship,” October 19–23, 2005. The conference will be held at the Hyatt Regency Hotel in Minneapolis, Minnesota and hosted by the Midwest Writing Centers Association. Proposals should include a fifty-word abstract and a 350-word description. Please consider a variety of formats as you write your proposals including, but not limited to, workshops and mini-workshops, facilitated discussions, roundtable discussions, panels, and/or presentation of research at the research fair. Questions about the 2005 IWCA/NCPTW Conference and Call For Papers may be directed to Frankie Condon at [email protected]. Proposals may be submitted online beginning February 1, 2005. Please go to www.writingcenters.org and click on the 2005 conference link. Deadline for Submissions is March 1, 2005. 70 Announcements Call for Proposals: “Writing Empowerment throughout the Disciplines,” East Central Writing Centers Association 27th Annual Conference, Siena Heights University, Adrian, Michigan, April 1–2, 2005. In the same manner students struggle with the written form, writing centers grapple to empower their clients with the skills necessary to succeed in a variety of environments. As though this task were not daunting enough, a large percentage of students arrive from courses or institutions that have not equipped them with the skills necessary to effectively respond to writing center services. Thus, how do we work with those students who are not prepared to be empowered, and how does that assistance translate into independence? In addition, what practices or skills must peer writing assistants adopt to prevent students from becoming dependent on services that are offered in the writing center? Given the limited resources in academic communities, it has become imperative for peer writing assistants to function with equal proficiency when working with students of all disciplines, to ensure investment in writing centers. Thus, how can we make writing centers interdisciplinary, and how do we encourage faculty to view the writing center as a valuable resource for their courses? Additional topics are also welcomed. All proposals must include a 150–200 word description, abstract, title, and should be postmarked by February 11, 2005. Presenters may also choose to give a 25-minute presentation, joined with another of a similar topic, or a group presentation of 50 minutes. Please indicate presentation selection with proposal and indicate the equipment necessary for the presentation(s). Also, please provide name, phone number, E-mail address, and institution of all presenters. Please send all inquiries to April MasonIrelan, Siena Heights University, 1247 East Siena Heights Drive, Adrian, Michigan 49221, (517)-264-7638, [email protected]. Conference website: http://www. sienahts.edu/~eng/ECWCA/ecwca.htm Call for Proposals: “Local Practice/Global Vision,” European Writing Centers Association Conference, June 17–19, 2005, Halkidiki, Greece. The aims of this Conference—as perceived within a framework of viewing our various “local” practices within a larger philosophical and global vision—are threefold: 1. to continue cultivating links among Writing Center practitioners across Europe 2. to create a forum for bridging international models of Writing Center theory and practice 3. to contribute to the evolution of Writing Center work into the 21st century, including technology The Writing Center Journal Volume 25, No.1 (2005) 71 Keynote Speaker: Dr. Gerd Brauer, Asst. Prof. in German Studies, Emory University (USA) and Visiting Professor at the University of Education, Frieburg, Germany, author of Writing Across Languages (2000), editor of Teaching Academic Writing in European Higher Education (2003). Suggested Proposal Topics: • International models of Writing Center theory and practice: taking stock of cross-currents and intercontinental trends • Writing Center practices in relation to cultural and cross-cultural practices • Tutoring and Peer-tutoring in multilingual contexts • Writing Center technology for the 21st century Proposals are invited from anyone involved or interested in Writing Center theory, practice, research, and/or development: including Writing Center administrators, professional tutors, peer tutors, researchers, curriculum developers, and educators of all disciplines involved in writing-across-the-curriculum programs. Proposals can be for Presentations (60 minutes with 15 minutes for questions—inclusive), Workshops (90 minutes—interactive), or Panels/Roundtables (75 minutes 15 minutes for questions—inclusive). Conference Language: English Deadline for Submission of Abstracts: January 31, 2005 Deadline for Conference Registration (presenters & non-presenters): Feb. 25, 2005 Conference website: http://ewca.sabanciuniv.edu/ewca2005/ Conference Announcement: The Southern California Writing Centers Association, which is not yet an official entity but is an active group, will host a tutor conference February 26, 2005, at Glendale Community College. The day-long conference will again feature tutor facilitated-discussion tables and director-facilitated fine food. For more information, email Carol Haviland ([email protected]). Directors continue to meet every other month, rotating among campuses. New members may join the listserv by emailing Rob Rundquist (robert.rundquist@ chaffey.edu). Conference Announcement: The Pacific Northwest Writing Center Association will sponsor its second annual conference on Saturday, April 16, 2005, at the University of Washington, Bothell. Considering how our rich pedagogy influences our campuses 72 Announcements under the theme “When the Margin Moves to the Center,” this year’s event features a keynote address by Nancy Grimm, Director of the Michigan Technological University Writing Center and author of Good Intentions: Writing Center Work for Postmodern Times. For further information, including a copy of the CFP, contact conference chair, Becky Reed Rosenberg ([email protected]). Project Announcement: Forthcoming issues of The Writing Lab Newsletter will include progress reports on an important new project to collect handouts and other materials on <writingcenters.org>, the International Writing Centers Association Web site. The planned outcome is to have a central repository where writing centers can share materials. For more information, contact Bill Macauley ([email protected]), who is chairing this project. Call for Proposals: Marginal Words, Marginal Work? Tutoring the Academy in the Work of Writing Centers. Edited by William J. Macauley, Jr. & Nicholas Mauriello, and published as part of the Hampton Press series on Composition and Literacy. On your campus, who is really clear on what your writing center does? Outside of those who actually work there, who understands the scope of that work and its relationship to the academy? And, if others do understand writing center work, how did that knowledge come about? How did the writing center facilitate that learning? Even though writing centers have made it out of the dormitory basement at the far edge of campus, their work is not always clearly understood or sufficiently supported. How can we tutor our campus communities, administrators, faculty, and students toward the most effective use of writing center resources? This collection investigates historical, practical, and theoretical issues relative to helping others understand writing center work. Based on the premise that writing centers already know how to guide learners toward more productive and successful work, this volume invites researchers and scholars to provide historical, theoretical, and practical support to those who have done this work, will do this work, and want to improve their practices in this work. For more details, email Bill Macauley or Nick Mauriello at the addresses provided below. Please send 500-word proposals, completed manuscripts, or selected documents (MS Word, PC compatible) in an email message and attachment together by no later than January 15th, 2005 to Bill Macauley at [email protected] and Nick Mauriello at [email protected]. Exceptional late proposals/manuscripts may be accepted. Submission responses will be sent on or before 2/28/05. The Writing Center Journal Volume 25, No.1 (2005) 73 Call for Proposals: The Clearing House will be publishing a special edition on secondary school writing centers in its September/October 2006 issue. Research on writing centers in secondary schools has been limited despite the existence of centers in public and independent schools since the 1970s. These centers have a variety of purposes and function in unique ways with common issues of funding, staffing, and roles within the institution. This special edition will consider these and other related issues to help our audience gain a perspective on the significant role a writing center can play in the thinking, writing, and learning of a secondary school community and beyond. We encourage middle, secondary school, and college writing center directors and tutors, as well as teachers of all subjects, to submit proposals of approximately 250 words to Pamela B. Childers, The McCallie School, ([email protected]) by May 1, 2005. Final submissions (2,500–3,000 words) will be due by February 1, 2006. The Clearing House offers informative, practical articles on teaching and administration in middle schools and junior and senior high schools. All submissions are blind reviewed by peers in the field. Educators report their successes with various teaching techniques, as well as present articles on administrative procedures, school programs, and teacher education for the secondary level. Theoretical articles, results of research, and occasional pieces on comparative education also appear. Call for Papers: Open Words: College English and Open Access. Open Words is dedicated to publishing articles focusing on political, professional, and pedagogical issues related to teaching composition, reading, and literature at open admissions campuses. We seek critical work in areas such as instructional strategies, cultural studies, critical theory, classroom materials, technological innovation, institutional critique, student services, program development, etc., that assist educators, administrators, and student support personnel who work with students in open admissions settings. Articles should consider the particularities of these settings—issues, for example, surrounding the identifier of “open access,” intersections of race, class, gender, and sexuality, and the range of competencies students bring with them to classrooms—in light of the aims of English studies to empower students’ critical and creative endeavors. We value works pertinent to specialists yet accessible to non-specialists, and we encourage submissions that take into account what interactions with students teach us about the broader, democratic goals of open access educations and English studies. Send 15- to 30-page submissions for the inaugural issue of Open Words to Editors John Paul Tassoni (Miami University Middletown) at [email protected] and William H. Thelin (University of Akron) at [email protected]. 74 Announcements Call for Papers: The Writing Lab Newsletter, a monthly publication for those who work in the tutorial setting of a writing lab, invites manuscripts. Authors are invited to submit articles, book reviews, papers presented at regional conferences, reports of writing lab conferences, articles by tutors, and news of regional groups and/or specific writing labs. Recommended length is 10 to 15 double-spaced pages for articles and 3 to 4 pages for tutors’ essays for the “Tutors’ Column,” though longer and shorter articles are also invited. Please use MLA format. If possible, send hard copy and a 3.5 in. computer disk (any Macintosh or DOS is acceptable, and we can work with most word processing programs). We will also accept manuscripts via e-mail ([email protected]) as an attachment in Word, ASCII, or text-only (with no line breaks). The e-mail “cover letter” should include author’s name, address, and phone/fax, as well as the name of the file attached and name plus version of the word processing package used. Subscriptions to WLN are $15/yr. ($20 in Canada). Make checks payable to Purdue University. Send newsletter materials and subscription requests to: Professor Muriel Harris, Editor, Writing Lab Newsletter, Dept. of English, 500 Oval Drive, Purdue University, West Lafayette, IN 47907-2930. Phone: 765-494-7268; fax: 765-4943780; e-mail: [email protected] or [email protected]; website: http://owl.english.purdue.edu/files/newsletter.html. Call for Papers: Composition Studies, first published as Freshman English News in 1972, is the oldest independent scholarly journal in rhetoric and composition. CS/FEN publishes essays on theories of composition and rhetoric, the teaching and administration of writing and rhetoric at all post-secondary levels, and disciplinary/institutional issues of interest to the field’s teacher-scholars. Each issue includes Course Designs, an innovative feature on curricular development in writing and rhetoric of interest to teachers at all post-secondary levels. CS/FEN also includes lengthy review essays, written by rhetoric and composition’s leading authors, of current scholarly books in the field. See the journal web site for all submission guidelines. Those wishing to submit to Course Designs are strongly urged to see the full project statement, also available from the web site. Those interested in writing review essays should forward a letter and CV to the editor. All unsolicited manuscripts are reviewed blind by two external readers. Composition Studies is published twice each year (April/May and October/November). Subscription rates are: Individuals $15 (Domestic) and $20 (International); Institutions $25 (Domestic) and $30 (International); Graduate Students $12. Back issues are available at $6. Send all inquiries to: Carrie Leverenz and Ann George, Editors, Composition Studies, Texas Christian University, Department of English, TCU The Writing Center Journal Volume 25, No.1 (2005) 75 Box 297270, Fort Worth, TX 76129. E-mail: [email protected]; website: http://www.compositionstudies.tcu.edu. Call for Submissions: The Dangling Modifier, produced by Penn State tutors in association with the National Conference on Peer Tutoring in Writing, needs your tutors! The editorial staff is still considering manuscripts for our next online issue (see http://www.ulc.psu.edu/Dangling_Modifier/index.htm). If you are teaching a tutor training class or any other class in relation to writing centers, please encourage your students to consider transforming their papers into articles for this national publication. Or if you have veteran peer tutors who might be interested in writing an article, please send this message along to them. Also, if you would like to nominate a very special tutor to be featured in this issue, please send us your article along with the tutor’s photograph. We appreciate and try to use all submissions! We request that the manuscripts be 500 words or less. Please include name, e-mail, title, and college information for each submission. Manuscripts can be submitted via email at [email protected]. At the discretion of our staff, accepted manuscripts may be e-tutored before publication. Call for Submissions: Praxis: A Writing Center Journal is an online publication that represents the collaboration of writing center consultants and directors across the nation. We invite article submissions for our upcoming issues. The theme for the fall 2005 issue is whom we serve: who visits the writing center, why, and how we can help. This issue’s deadline is April 10. In addition to pieces on these themes, we invite short article submissions on other writing center-related topics from consultants and administrators. Praxis is a project of the University of Texas Undergraduate Writing Center. View the complete call for articles and submissions guidelines at http://uwc3.fac. utexas.edu/~praxis/. Also check out the fall issue of Praxis: A Writing Center Journal this September at http://uwc.fac.utexas.edu/praxis. In this issue, we hear from innovators in two of the fastest growing areas of the writing center community: secondary school and community writing centers. Call for Submissions: IWCA Update: The International Writing Centers Association Newsletter. IWCA Update is published twice per year: one issue in the Winter/Spring 76 Announcements semester (late January/early February) and the second in early Fall semester (late September/early October). The newsletter is circulated to all current members of IWCA and Update contributors. The purpose of IWCA Update is to provide IWCA members with the most current information about the organization and its work. Update is also dedicated to providing for writing center professionals a forum in which a wide range of information and writing can be found, work that is important to the field and might not otherwise find publication. Finally, IWCA Update strives to provide up-todate announcements, calls for proposals and/or submissions, information on awards, discussion/review of publications, and information on IWCA, IWCA regional, and other writing-related conferences. Submissions for the fall issue should be received by no later than July 31st. Submissions for the winter/spring issue should be received by no later than December 1st. All submissions should be sent via email to [email protected]. Each submission should be sent separately. Please include your full name, as you would like it to appear in the newsletter, current title/position, institution, and complete contact information in the email. Each electronic submission should be in an MS Word document attached to the email AND pasted into the email message itself. For submission guidelines or for more information, call Bill Macauley, Update Editor, at 330-823-8440 or email [email protected]. The Writing Center Journal Volume 25, No.1 (2005) 77 International Writing Centers Association Membership Form The Assembly: The International Writing Centers Association, an NCTE Assembly, was founded in 1983 to foster communication among writing centers and to provide a forum for concerns. Comprising directors and staffs of writing centers at universities, two-year colleges, and public schools, the IWCA is governed by an Executive Board that includes representatives from the regional writing center organizations. Publications: The IWCA sponsors two publications. The Writing Lab Newsletter, edited by Muriel Harris at Purdue, provides a monthly forum for writing center concerns during the academic year. The Writing Center Journal, edited by Neal Lerner and Elizabeth Boquet, offers in its two issues per year longer articles on writing center theory and research. The IWCA also sponsors the International Writing Centers Assocation Press. Awards: IWCA offers the following awards: (1) an award to recognize individuals who have made significant contributions to writing centers, and (2) awards to recognize outstanding publications on writing centers. In addition, small grants are available to graduate students whose research focuses on writing centers and to researchers seeking external funds for writing-center related projects. IWCA also supports regional association conferences with speaker grants. Meeting: The IWCA Executive Board meets twice a year, once during NCTE and once during CCCC, and during a International Writing Centers Association conference in alternate years. At NCTE, IWCA sponsors either a day-long workshop, or an Active Writing Center; at CCCC, the assembly sponsors a special interest session, along with an exchange of writing center materials. Executive Board meetings are always open to the membership. Name: __________________________________________________________________________________ Preferred Mailing Address: ____________________________________________________________ Options IWCA Membership Membership + WCJ Membership + WLN Membership + WCJ + WLN U.S. $10 $25 $25 $40 Canada $10 $30 $30 $50 Overseas $10 $30 $50 $70 Make checks payable to IWCA; mail to Ben Rafoth, IWCA Treasurer, 110 Leonard Hall, Indiana Univ. of PA, Indiana, PA 15705-1094. (724) 357-3029, [email protected]. IWCA cannot send out invoices nor process purchase orders. For more information on the IWCA, see http://writingcenters.org/. 78 IWCA Information International Writing Centers Association An NCTE Assembly Officers Jon Olson President Penn State University Ben Rafoth Treasurer Indiana University of Pennsylvania James Inman Vice President University of South Florida Paula Gillespie Past President Marquette University Jill Pennington Secretary Lansing Community College Members of the IWCA Board Penny Bird RMWCA Representative Brigham-Young University William J. Macauley, Jr. At-Large Representative Mount Union College Elizabeth Boquet Writing Center Journal Fairfield University Muriel Harris Writing Lab Newsletter Purdue University Patricia Stephens NEWCA Representative Lond Island University Carol Haviland SoCalWCA Representative Cal. State San Bernardino Anna Challenger European Representative American College of Thessaloniki Roberta Kjesrud Pacific Northwest WCA Western Washington University Pam Childers At-Large Representative The McCallie School Allison Holland SCWCA Representative University of Arkansas Little Rock Frankie Condon MWCA Representative St. Cloud State University Sharifa Daniels At-Large Representative Stellenbosch University Michael Pemberton At-Large Representative Georgia Southern University Bob Barnett At-Large Representative University of Michigan-Flint The Writing Center Journal Volume 25, No.1 (2005) 79 Neal Lerner Writing Center Journal MIT Byron Stay IWCA Press Mt. St. Mary’s College Barbara Lutz MAWCA Representative University of Delaware Kurt P. Kearcher At-Large Representative California University of Pennsylvania Troy W. Hicks Graduate Student Representative Michigan State University Clint Gardner Community College Representative Salt Lake Community College Marcy Trianosky SEWCA Representative Hollins University Nathalie Singh-Corcoran At-Large Representative University of Arizona Jenny Jordan Secondary School Representative Glenbrook North High School Tim Catalano ECWCA Representative Marietta College Otto Kruse EATAW Zurich Univ of Applied Sciences IWCA Web Site For information about the International Writing Centers Association, visit the IWCA Web site at: http://writingcenters.org/. Computer List Writing center personnel with Internet access may be interested in a list devoted to discussion of writing center practice and theory. WCENTER is for anyone interested in writing centers. To subscribe to WCENTER, send a message to: [email protected] Leave the subject line blank. In the message window, type a two-line message: subscribe wcenter <your name> set wcenter mail ack 80 IWCA Information International Writing Centers Association Research Grants Guidelines Purpose: The International Writing Centers Association (IWCA) serves to strengthen the writing center community through all of its activities. To encourage the advancement of existing theories and methods and the creation of new knowledge and support of new colleagues, the IWCA offers its Research Grant and Graduate Research Grant. These grants support quantitative, qualitative, theoretical, and applied projects associated with writing center research and application. The Graduate Research Grant supports projects associated with a master’s thesis or doctoral dissertation. While funding travel is not the primary purpose of these grants, we have supported travel as part of specific research activities (e.g., traveling to specific sites, libraries, or archives to conduct research) or to disseminate research findings that this grant also funded. However, this fund is not intended to support solely conference travel; instead, that travel must be part of some larger research program stipulated in the grant request. Award: $500–$750 (Note: IWCA reserves the right to modify the award amount.) Application: Complete application packets contain the following items (electronic applications accepted): 1. Cover letter: Addressed to the current IWCA President, the letter should do the following: • request IWCA’s consideration of the application. • introduce the applicant and the project. • specify how grant monies will be used (materials, travel, conference registration, etc.) in an itemized budget. 2. Project Summary: 1–3 page summary of the proposed project, its research questions and goals, methods, schedule, current status, etc. Locate the project within the relevant, extant literature. 3. Curriculum Vitae 4. For Graduate Research Grant only—Letter of Support: Please include a support letter from the thesis/dissertation director. The Writing Center Journal Volume 25, No.1 (2005) 81 Process: Proposal deadlines are January 1 and July 1. After each deadline, the IWCA President will forward copies of the complete packet to the Board for consideration, discussion, and vote. Applicants can expect notification within 4–6 weeks from receipt of application materials. Stipulations: 1. IWCA support must be acknowledged in any presentation or publication of the resulting research findings. 2. Copies of resulting publications or presentations must be forwarded to IWCA in the care of the Executive Secretary. 3. Recipients must submit a final project report to the IWCA Board, in care of the Executive Secretary, due within 12 months of receipt of grant monies. If the project extends more than one year, recipients must file a progress report to the Executive Secretary at the one-year point. 4. Recipients are strongly encouraged to submit a manuscript coming out of the supported research to one of the two IWCA-affiliated publications, The Writing Lab Newsletter or The Writing Center Journal, or to the IWCA Press, with the understanding that they are willing to work with the editor(s) and reviewer(s) to revise the manuscript for potential publication. For information or to discuss the project’s fit to the award’s guidelines, contact the current IWCA President. Names and addresses of the President and Board members are available on the IWCA Homepage at http://writingcenters.org/. 82 IWCA Information IWCA Honor Roll Muriel Harris Outstanding Service Award 1984 Muriel Harris 1987 Joyce Kinkead 1991 Jeanette Harris 1994 Lady Falls Brown 1997 Byron Stay 2000 Jeanne Simpson 2003 Pamela Childers Outstanding Scholarship Awards 1985 Stephen North, “The Idea of a Writing Center” Donald A. McAndrew and Thomas J. Reigstad, Training Tutors for Writing Conferences 1987 Edward Lotto, “The Writer’s Subject is Sometimes a Fiction” Irene Lurkis Clark, Teaching in a Writing Center Setting 1988 John Trimbur, “Peer Tutoring: A Contradiction in Terms?” Muriel Harris, Teaching One-to-One 1989 Jeanette Harris and Joyce Kinkead, “Computers, Computers, Computers” 1990 Richard Behm, “Ethical Issues in Peer Tutoring” Lisa Ede, “Writing as a Social Process” Pamela B. Farrell, The High School Writing Center 1991 Lex Runciman, “Defining Ourselves: Do We Really Want to Use the Word ‘Tutor’?” Jeanne Simpson and Ray Wallace, eds., The Writing Center: New Directions 1992 Alice Gillam, “Writing Center Ecology: A Bakhtinian Perspective” Muriel Harris, “Solutions and Trade-offs in Writing Center Administration” 1993 Anne DiPardo, “‘Whispers of Coming and Going’: Lessons from Fannie” Meg Woolbright, “The Politics of Tutoring: Feminism Within the Patriarchy” The Writing Center Journal Volume 25, No.1 (2005) 83 1994 Michael Pemberton, Ethics Column in Writing Lab Newsletter 1995 Christina Murphy, “The Writing Center and Social Constructionist Theory” Joan A. Mullin and Ray Wallace, eds., Intersections: Theory-Practice in the Writing Center 1996 Peter Carino, “Theorizing the Writing Center: An Uneasy Task” Joe Law and Christina Murphy, eds., Landmark Essays on Writing Centers 1997 Peter Carino, “Open Admissions and the Construction of Writing Center History: A Tale of Three Models” Christina Murphy, Joe Law, and Steve Sherwood, eds., Writing Centers: An Annotated Bibliography 1998 Nancy Grimm, “The Regulatory Role of the Writing Center: Coming to Terms with a Loss of Innocence” 1999 Neal Lerner, “Drill Pads, Teaching Machines, Programmed Texts: Origins of Instructional Technology In Writing Centers” Eric Hobson, ed., Wiring the Writing Center 2000 Elizabeth Boquet, “‘Our Little Secret’: A History of Writing Centers, Pre- to Post-Open Admissions” Nancy Maloney Grimm, Good Intentions: Writing Center Work for Postmodern Times 2001 Neal Lerner, “Confessions of a First-Time Writing Center Director” Cindy Johanek, Composing Research: A Contextualist Paradigm for Rhetoric and Composition 2002 Valerie Balester and James C. McDonald, “A View of Status and Working Conditions: Relations Between Writing Program and Writing Center Directors” Jane Nelson and Kathy Evertz, eds., The Politics of Writing Centers 2003 Sharon Thomas, Julie Bevins, and Mary Ann Crawford, “The Portfolio Project: Sharing Our Stories.” Paula Gillespie, Alice Gillam, Lady Falls Brown, and Byron Stay, eds., Writing Center Research: Extending the Conversation 2004 Neal Lerner, “Writing Center Assessment: Searching for the ‘Proof’ of Our Effectiveness” Michael A. Pemberton and Joyce Kinkead, eds. The Center Will Hold 84 IWCA Information IWCA Graduate Student Research Award Recipients 1986 Evelyn J. Posey, “Microcomputers, Basic Writing, and the Writing Center” 1987 Mary Kilmer, “Writing Centers and Content-Area Courses” 1989 James Bell, “Perceptions and Behaviors of Writing Center Tutors” 1991 Eric Hobson, “Centering Composition Instruction: The Roles of Writing Centers in Composition Programs” 1995 Deborah D’Agati, “Writing Center Tutor Training and Classroom Response Groups” Neal Lerner, “Teaching and Learning in a University Writing Center: An Ethnographic Study” 1996 Stuart Blythe, “Conceptualizing the Technologies of Writing Center Practice” 1999 Anne E. Geller, “‘A Big Tangled Mess’: New Graduate Student Tutors Reflect on their Experiences in the Writing Center” 2001 Eliza Drewa, “Reconstructing Practice, Reconstructing Identity: How Tutors Move from Orthodoxy to Informed Flexibility Sarah Mitzel, “A Descriptive Study of the Interpersonal Concerns of Writing Center Users,” Melissa Nicolas (Dunbar), “Feminization of Writing Centers: Fact and/or Fiction” 2002 Kerri Jordan, “Power and Empowerment in Writing Center Conferences” Francien Rohrbacher, “Are Writing Centers Polite? An Exploration of the Patterns and Effectiveness of Politeness in Writing Center Tutorials” 2003 Rebecca Day, “Tutoring Deaf Students” Katie Levin, “How are the Educational Epistemologies of Tutors Constructed and Enacted in Writing Centers?” 2004 Karen Rowan, “Graduate Student Administrators and Administrative Professional Development in the Writing Center” Amanda Beth Godbee, “Outside the Center and Inside the Home: Exploring Relationships Among Environment, Community, and Effective Tutoring” The Writing Center Journal Volume 25, No.1 (2005) 85 IWCA Research Grant Award Recipients 1999 Irene Clark, “Student-Tutor Perspectives on the Directive/Non-Directive Continuum” 2000 Beth Rapp Young, “The Relationship Between Individual Differences in Procrastination, Peer Feedback, and Student Writing Success” Elizabeth Boquet, “A Study of the Rhode Island College Writing Center” 2001 Carol Chalk, “Gertrude Buck and the Writing Center” Neal Lerner, “Searching for Robert Moore” Bee H. Tan, “Formulating an Online Writing Lab Model for Tertiary ESL Students” 2002 86 Julie Eckerle, Karen Rowan, and Shevaun Watson, “From Graduate Student to Administrator: Practical Models for Mentorship and Professional Development in Writing Centers and Writing Programs.” IWCA Information Information For the Authors The Writing Center Journal’s primary purpose is to publish articles, reviews, and announcements of interest to writing center personnel. We therefore invite manuscripts that explore issues or theories related to writing center dynamics or administration. We are especially interested in theoretical articles and in reports of research related to or conducted in writing centers. In addition to administrators and practitioners from college and university writing centers, we encourage directors of high school and middle school writing centers to submit manuscripts. Guidelines for Submission 1. Manuscripts should be between 4,000 and 8,000 words and should include a list of works cited. Manuscripts should follow the NCTE Guidelines for Non-sexist Use of Language and the MLA Handbook, 6th edition. 2. Submissions to WCJ should be made via e-mail as an MS Word attached file to both [email protected] and [email protected]. 3. Manuscripts judged by the editors to be appropriate for the journal are submitted for blind review to two external readers. Approximately fifty percent of manuscripts submitted to WCJ are sent out for review. Manuscripts are accepted for review with the understanding that they have not been submitted or published elsewhere. 4. Receipt of a manuscript is acknowledged with an e-mail message. Authors are notified of decisions on the disposition of manuscripts within 8–10 weeks of submission. 5. Copyright of all articles published in The Writing Center Journal, including the right to reproduce them in any form or media, is assigned solely to WCJ. For additional information, go to http://www.writing.ku.edu/wcj/. The Writing Center Journal Volume 25, No.1 (2005) 87 88
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