C r u i s i n g 201 6
Cruising
Why our Guests Love it!
Tour Routes
We have developed a selection of cruises to destinations
throughout North America. We take care of the details, and offer
cruise prices that include an outside stateroom and shipboard
gratuities. During your cruise, a DeNure representative is
on-hand to assist you with any unexpected concerns that
may arise. To ensure that your cruise experience meets your
expectations, we have partnered with cruise lines that we feel
best suit our guests.
The maps on this page indicate the routing and departure points
for our vacations. If you live outside of the routing area indicated,
you may wish to take advantage of our Connections Program to
meet the coach. Please see page 4 for details.
For North American Touring Vacations by motorcoach, the routing
and U.S. border crossing depends on the first day’s destination.
The route for motorcoach tours is shown with each itinerary.
Route A
Table of Contents
Connections Program................................................. 4
Denuros Travel Rewards............................................. 18
Important Details........................................................ 20
Our Coaches.............................................................. 5
Payment & Cancellation Information........................... 19
Tour Routes............................................................... 2
Travel Insurance........................................................ 19
Ways to Save.............................................................. 3
Route A: Travels westbound on Highway 401 crossing the border in Sarnia.
Route B
Cruising
Route B: Travels around the Golden Horseshoe crossing the border in Niagara.
Route C
For more information on any
of our Cruises contact your
local travel professional or visit
www.denuretours.com.
2
Route C: Begins in Toronto and travels eastbound on Highway 401, crossing
the border in Gananoque. (Lindsay and Peterborough guests meet the coach
in Port Hope)
Cover photo and photo above courtesy of: Holland America Line.
Alaska Tour & Cruise (19 Days).................................. 14
Bermuda Cruise (11 Days)......................................... 12
Canada & New England Cruise (9 Days)..................... 16
NEW: Cruise of the Atlantic Coast
& Nautilus Stay (27 Days)....................................... 6
Discover North America (27 Days).............................. 8
New Orleans Tour & Cruise (17 or 11 Days)................ 10
Ways to
Save
Book Early
Touring & Cruise Vacations: Enjoy savings of up to $200 per
person if you book your vacation before the early booking dates
that are noted on each tour itinerary. This offer can be combined
with denuros redemption and the “Take Multiple Vacations in
2016” promotion.
Winter Longstays: Book a longstay vacation to Florida or Myrtle
Beach 6 months in advance and save! On a trip that is 24 days
or longer, save $75 per person. On a 17-day trip, save $50 per
person, and on a 10-day trip, save $25 per person. This offer can
be combined with denuros redemption and the “Take Multiple
Vacations in 2016” promotion.
Children Travel
for Free
Travel by DeNureTours motorcoach to your longstay vacation
in Daytona Beach in August 2016, and you can bring your
youngsters for no charge! The recommended age is 8 – 16 years.
One child per paying adult, maximum 4 people per room. Adults
must be at least 25 years of age. This offer cannot be combined
with other Travel With Family group discounts and adults must be
paying guests, not redeeming denuros for a FREE trip.
Solo Travellers
Take Multiple Vacations
in 2016
On Cruises or Touring Vacations, you can sign up for our Twin
Share Program. Call early to have your name listed and increase
your chances of finding a suitable match. This program is not
available for Winter Longstay vacations to Florida or Myrtle Beach.
Book two or more trips (each a minimum of 7 days in duration)
and save $50 per person for each of the second, third and fourth
trips. This can be combined with ‘Book Early’ savings, and denuros
redemption. A separate deposit is required for each reservation, but
this does not apply to free trips acquired with denuros.
Redeem denuro Travel
Rewards
Travel with Friends
or Family
When you travel with DeNureTours you earn and accumulate
denuros. If you have accumulated enough denuros to cover the
entire cost of a trip, you can use denuros as payment for a FREE
trip. Or, redeem your denuros to reduce the cost of your vacation
by 5%, up to a maximum of $100 per person. See page 18 for
more information about denuro Travel Rewards.
Organize a family reunion or get-together with friends. Share the
savings or treat one of the guests to a FREE seat.
Book 8 paying guests, and get 50% off the 8th twin fare*
OR
Book 15 paying guests and the 16th place is FREE*
For larger groups, customize your own tour for greater savings!
*Base twin fare, not including flights, cruises, or HST.
Refer a Friend
When you refer a friend who subsequently travels with
DeNureTours, we reward you with 50 denuros that can be used
for $50 in future savings.
3
Connections
A Door-to-Door Taxi Service
or Pre-tour Hotel
Option 1:
Taxi
Begin your vacation
refreshed and free of
stress. The Connections
Program is unique to
DeNureTours and lets you
decide how best to start your
holidays. Choose one of
the following options:
We will arrange
complimentary door to
door taxi service (where
available) from your home to
the nearest pickup point, or the
Toronto Pearson International Airport.
Option 2:
Complimentary
Accommodation
Complimentary accommodation the night prior to your
trip is offered if you reside outside of our designated
complimentary pickup areas, or if you are flying into Toronto
to join one of our vacations. For the convenience of out-ofprovince guests, or guests from communities outside the
door-to-door taxi service range, complimentary overnight
accommodation is offered at a Toronto airport hotel. The
same complimentary accommodation is also available at the
following locations: Howard Johnson in Lindsay, Holiday Inn
Express in Bowmanville, Best Western in Cambridge, Best
Western in St. Catharines, Courtyard by Marriott in London
and Comfort Inn in Sarnia. Parking while you are away is
based on availability and may have an additional charge.
Option 3: Credit
A transportation credit is given when neither taxi nor
accommodation options are suitable.
Vacations that begin
with a Flight
The Connections Program is only offered to guests who book
their flights through DeNureTours.
Photo bottom courtesy of: WestJet.
4
Our
Coaches
Wifi Access
Multi-Channel Audio
Personal Headsets
Increased legroom
Reclining Seats
Pillows and Blankets
(Florida and South Carolina)
Luxury
Motorcoaches
Washroom on board
Your personal space is precious. That’s
why we made more of it.
Travelling on a DeNure luxury touring
coach is an experience like no other.
We have a maximum of 44 seats for our
Sunshine Express coaches and 42 seats
for our North American touring coaches.
We have removed over 20% of the seating on
our motorcoach to provide extended leg room and
greater recline of your seat so you can sit back, relax
and enjoy the journey.
Seating and TV Screen Locations
Seating and TV Screen Locations
Coach Seating Layout
Door Side
Door Side
12
11
10
9
8
7
6
5
4
3
2
1
12
11
10
9
8
7
6
5
4
3
2
1
Drivers Side
Drivers Side
26
25
24
23
22
21
20
19
18
17
26
25
24
23
22
21
20
19
18
17
5
ew
27 Days
Celebrate the beauty of
autumn as you cruise
the Atlantic seaboard
and enjoy a restful stay
in Florida.
October 7, 2016
Travel east and south on this restful holiday to the
Atlantic coast and along the eastern seaboard, to
relax in the Florida sunshine.
Halifax, NS
DeNureTours has combined a colourful fall
sightseeing cruise with a Florida getaway. Travel by
motorcoach to Montreal and stay overnight in the
heart of the city. Take in a guided city tour before
boarding Holland America’s spacious, mid-sized
cruise ship the ms Veendam. Unpack and enjoy
the next 13 days of sailing.
Visit Quebec City and cruise the Gulf of St.
Lawrence on the way to the Maritimes. Continue
your Canadian exploration in the ports of
Charlottetown, Sydney and Halifax and see
gorgeous displays of fall colour along the way.
As you journey southward, stop in Bar Harbor,
Boston, New York City, and delightful Charleston.
Your final stop is in Fort Lauderdale. Upon your
arrival, board a motorcoach to transport you to
the Nautilus Inn in Daytona Beach, the pride of
DeNureTours.
Nautilus Inn, Daytona Beach
Settle into your oceanfront accommodation for nine
nights. Breakfast and a daily manager’s cocktail
reception offer the chance to mingle with fellow
guests during your stay. Select a spot to relax either
on the beach or around the pool, or take advantage
of some of the activities and excursions available
exclusively to DeNureTours guests at the hotel.
After nine days by the ocean, board the DeNure
motorcoach for a leisurely paced journey home
with overnight hotel stops en route. Stay in historic
St Augustine, Florida, Marietta, Georgia, and Lima,
Ohio. While travelling home all breakfasts and
dinners are included.
Itinerary
Day 1: Travel to Montreal Day 2: City tour, board
ship Day 3: Quebec City, QC Day 4: Cruise the Gulf
of St. Lawrence Day 5: Charlottetown, PE Day 6:
Sydney, NS Day 7: Halifax, NS Day 8: Bar Harbor,
ME Day 9: Boston, MA Day 10: At sea Day 11:
New York City Day 12: At sea Day 13: Charleston,
SC Day 14: At sea Day 15: Disembark in Fort
Lauderdale, FL, travel to Daytona Beach Day 1623: Nautilus Inn Day 24: Travel to St. Augustine,
FL Day 25: Travel to Marietta, GA Day 26: Travel to
Lima, OH Day 27: Arrive home
6
Photo top courtesy of: Nova Scotia Tourism & Culture, bottom: Daytona Beach CVB.
N
Cruise of the
Atlantic Coast
& Nautilus Stay
Atlantic coast & Florida
Tour Highlights
>
>
>
>
>
>
>
Activity Rating: 1 2 3 4 5
Montreal guided city tour
Cruising from Montreal to southern Florida
Relaxing 9 nights in an oceanfront efficiency unit at the Nautilus Inn in
Daytona Beach
Daily breakfast and happy hour at the Nautilus Inn
Shuttles to local attractions and dinner outings in Daytona Beach
St. Augustine trolley tour
Daytime only motorcoach travel from Florida to Ontario with 3 overnight
stops en route
Québec City
St. Lawrence
River
Montréal
Sydney
Prince
Edward
Island
Halifax
Bar Harbor
Toronto
Boston
New York
Lima
Marietta
Charleston
St. Augustine
Daytona Beach
Montreal
Fort Lauderdale
Book early & Save
Book by April 22, 2016 to SAVE $150 per person.
Price
Double Single
$7,295 $10,195
Prices are per person. HST does not apply.
Price Includes
Montreal, Quebec
Photo courtesy of: © Tourisme Montréal, Stéphan Poulin.
Spend time in cosmopolitan Montreal en route to your ship. While fall
foliage season in Quebec runs from about September to early November,
the Greater Montreal Area tends to peak the latest – so keep your cameras
ready as you travel!
While there, a guided city tour showcases historic Mont Royal, the pride
of Montrealers. It is the work of New York Central Park designer Frederick
Law Olmsted and offers a sprawling, leafy playground that’s perfect for any
outdoor activity. In fine weather, you can enjoy panoramic views from the
Kondiaronk Lookout.
Experience the charm of Old Montreal with its cobbled streets, charming
buildings and rich French heritage. Old Montreal is home to some of the
most delectable French patisseries and boutique food shops, many of which
are housed in old factories and showrooms from the 19th century.
Explore the commerce of St. Catherine Street. This historic area has been
home to many of Montreal’s prominent department stores, including former
iconic retailers such as Eaton’s, Morgan’s, Simpson’s and Dupuis Freres.
Today, the Morgan’s building is home to Hudson’s Bay Company, while
Eaton’s was converted to the Complexe Les Ailes. However, The Ogilvy’s
department store remains a fixture on St. Catherine Street, although it is
now a collection of boutiques rather than a single store.
>
>
>
>
>
>
>
>
>
>
Deluxe motorcoach transportation
26 nights accommodation (1 night en route
to ship, 9 nights at the Nautilus Inn, 13 nights
on cruise, 3 nights en route returning)
26 breakfasts, 12 lunches, 17 dinners
13-day southbound Atlantic Coast cruise aboard
the ms Veendam (outside cabin, Category D)
Breakfast and Manager’s Cocktail reception
daily at The Nautilus Inn
Shuttle bus to shopping, evening restaurants
and local attractions in Daytona Beach
Shipboard meals and gratuities
DeNureTours Tour Director
All taxes and port charges
Connections Program (see page 4 for details)
Accommodation
Montreal, QC: Best Western Ville Marie Hotel (1 night)
Holland America: ms Veendam (13 nights)
Daytona Beach, FL: Nautilus Inn (9 nights)
St. Augustine, FL: Holiday Inn & Suites (1 night)
Marietta, GA: Hampton Inn (1 night)
Lima, OH: Holiday Inn (1 night)
Redeem denuros to reduce your price!
See page 18 for details.
7
27 Days
April 7, 2016
Your holiday begins with a relaxing three-day
journey to Fort Lauderdale, Florida. There, you will
board Holland America’s ms Nieuw Amsterdam
for a 19-day cruise. Sailing southward, enjoy a visit
to Cartagena, Colombia before beginning your 82
kilometre journey through the locks of the Panama
Canal connecting the Atlantic to the Pacific Ocean.
Marvel at the sailing precision required to navigate
these locks that measure only a few metres wider
than your cruise ship!
U
Panama Canal
This month-long journey
by coach, cruise and
rail is an opportunity to
see the continent as you
never have before!
T
Discover
North America
SO
San Diego, California
8
As you leave your ship behind, travel from Seattle
to Vancouver with some time to explore this iconic
Canadian city before boarding your train that
evening. Linking Vancouver and Toronto, VIA Rail’s
“Canadian” route takes you through the majestic
Rocky Mountains, across Canada’s prairies and
southward through Ontario. You’ll see it all from the
exclusive Skyline car or from the comfort of your
washroom-equipped private cabin. Surrounded by
breathtaking landscapes, the train trip is sure to
cap off this amazing continental holiday.
Itinerary
Day 1: Travel to Lima, OH Day 2: Marietta, GA
Day 3: Titusville, FL Day 4: Board cruise Day 5-6:
At sea Day 7: Cartagena, Colombia Day 8: Transit
Panama Canal Day 9: At sea Day 10: Puerto
Caldera, Costa Rica Day 11: Corinto, Nicaragua
Day 12: Puerto Quetzal, Guatemala Day 13: Puerto
Chiapas, Mexico Day 14: Santa Cruz Huatulco,
Mexico Day 15: At sea Day 16: Puerto Vallarta,
Mexico Day 17: Cabo San Lucas, Mexico Day 18:
At sea Day 19: San Diego, California Day 20-21:
At Sea Day 22: Victoria, BC Day 23: Disembark in
Seattle, WA to travel to Vancouver, board VIA Rail
train Day 24-26: VIA Rail’s Canadian route train
journey Day 27: Arrive home
Photo top courtesy of: Holland America Line.
LD
O
Continue your adventure along the Pacific coast,
stopping to visit Costa Rica, Nicaragua, and
Guatemala. You’ll also experience the Mexican
ports of Puerto Chiapas, Huatulco, Puerta Vallarta
and Cabo San Lucas. Sprinkled with relaxing days
at sea, your cruise continues with visits to San
Diego, California and Victoria, British Columbia
before reaching your final port of call in Seattle,
Washington.
Discover North America
Highlights
>
>
>
>
Activity Rating: 1 2 3 4 5
Circle North America in one trip!
East to West passage through the Panama Canal
Tour of Vancouver, BC
Travel VIA Rail’s iconic Canadian Route from Vancouver to Ontario
Cartagena, Colombia
Puerto Caldera, Costa Rica
Corinto, Nicaragua
Puerto Quetzel, Guatemala
Puerto Chiapas, Mexico
>
>
>
>
>
Santa Cruz Huatulco, Mexico
Puerto Vallarta, Mexico
Cabo San Lucas, Mexico
San Diego, California
Victoria, BC
VIA Rail’s “The Canadian”
T
>
>
>
>
>
U
T
Ports of Call
O
Price DoubleSingle
$8,395 $11,195
Prices are per person. HST does not apply.
SO
LD
Price Includes
Via Rail’s Canadian Route
Photo courtesy of: VIA Rail.
Day 23-26: Vancouver to Ontario on VIA Rail: Linking Ontario and
Vancouver, “the Canadian” is one of the world’s most popular train journeys.
Breathtaking landscapes, attentive service and outstanding dining inspires
fond memories for generations.
Offering classic ambience and cozy cabins with upper and lower ‘bunk’
sleepers, the cars on “the Canadian” evoke memories of times gone by.
Savour freshly prepared meals each day in the refurbished dining cars.
Along the way, appreciate the beauty of Canada like never before: the
breathtaking Rockies, the western Prairies, and the immense boreal forest
reflected in the lakes of northern Ontario. Stop in Jasper, Edmonton,
Saskatoon and Winnipeg along the way.
Day 27: Arrive Home: Disembark the train in Washago where the DeNure
motorcoach will be waiting to take you home.
>
>
>
>
>
>
>
>
>
>
>
Deluxe motorcoach transportation to
Fort Lauderdale
3 nights accommodation en route
26 breakfasts, 21 lunches, 26 dinners
19-day cruise on the ms Nieuw Amsterdam
(outside cabin, Category DD). Other cabin types
may be available, ask for rates.
Shipboard meals and gratuities
Transfer from Seattle to Vancouver
5-day VIA Rail trip in a private cabin
Gratuities for VIA Rail staff
All highlights listed
DeNureTours Tour Director
Connections Program (see page 4 for details)
Accommodation
Lima, OH: Holiday Inn & Suites (1 night)
Marietta, GA: Hampton Inn (1 night)
Titusville, FL: Holiday Inn (1 night)
Fort Lauderdale, FL: ms Nieuw Amsterdam
Holland America Line (19 nights)
VIA Rail: (4 nights)
Redeem denuros to reduce your price!
See page 18 for details.
9
New Orleans
Tour & Cruise
17 or 11 Days
17 Days: March 28, November 14, 2016
11 Days: March 31, November 17, 2016
French Quarter Festival
This 17-day holiday
offers the perfect
combination of history
and natural wonders
as you explore New
Orleans and sail the
Western Caribbean.
DeNureTours is excited to offer this sightseeing
and cruise tour of New Orleans and the Western
Caribbean, giving you the choice of 11- or 17- day
itineraries. Both offer the perfect combination
of history and natural wonders, and boast
DeNureTours’ signature attentive service and ideal
mix of free time and guided informative tours.
Travel aboard a DeNureTours luxury motorcoach on
a journey to New Orleans, stopping in Nashville for a
performance of the Grand Ole Opry. Your pre-cruise
time in New Orleans includes a guided tour of the
city’s highlights and a visit to Mardi Gras World for a
behind-the-scenes tour. Experience the rustic side of
New Orleans on a swamp tour, and enjoy the classic
ambience of a Steamboat dinner cruise.
Norwegian Dawn
Your first port of call is the island of Cozumel, off
the tip of the Yucatan Peninsula. Next, you will
visit Belize City, once home to a complex Mayan
civilization. Then it’s on to Roatan, just 30 miles off
the coast of Honduras, and teeming with marine
life and home to some of the best pillar coral in
the Caribbean. The coastal paradise of Costa Maya
features stunning beaches with soft sand.
When you return to New Orleans, begin your
northward journey aboard the DeNureTours
motorcoach, stopping in Memphis, TN to pay
homage to “The King” at his home in Graceland,
and spend time in the city of St. Louis.
Itinerary
Day 1: Travel to Lima, OH, welcome dinner
Day 2: Nashville, TN Day 3: Nashville sightseeing
Day 4: New Orleans, LA (11-day guests arrive)
Day 5-6: New Orleans sightseeing Day 7-13:
Cruise Day 14: Disembark, travel to Memphis,
TN (11-day guests fly home) Day 15: Travel to
St. Louis, MI Day 16: Travel to Lima, OH Day 17:
Arrive home
10
Photo top courtesy of: New Orleans CVB, bottom: Norwegian Cruise Line.
Board the Norwegian Dawn for a 7-day cruise of
the Western Caribbean. Your tour price includes an
oceanview stateroom (Category OB), however you may
choose the luxury of your own outdoor living space
with a verandah stateroom. Two days at sea will ensure
you take time to relax and enjoy your ship’s amenities.
New Orleans Tour & Cruise
Highlights
>
>
>
Activity Rating: 1 2 3 4 5
Route A – See page 96
Nashville: Guided city tour, Grand Ole Opry
New Orleans: Guided city tour, Mardi Gras World behind-the-scenes
tour, Swamp tour, and Steamboat dinner cruise
Tour of Graceland in Memphis, TN
Ports of Call
>
>
>
>
>
Cozumel, Mexico
Belize City, Belize (March departure only)
Roatan, Bay Islands
Harvest Caye, Belize (November departure only)
Costa Maya, Mexico
Roatan
Book early & Save
Book the November departure by April 22, 2016 to
SAVE $200 per person.
17-Day tour
DoubleSingle
March 28, 2016
$5,195 $7,895
November 14, 2016 $5,195 $7,895
Prices are per person. HST does not apply.
Price Includes
11-Day tour
March 31, 2016
November 17, 2016
Double Single
$4,495 $6,495
$4,495 $6,495
This tour is perfect for those who are looking for a shorter vacation. Guests
will fly to New Orleans instead of taking the motorcoach. Once there, they
will meet the rest of the group and enjoy three days of sightseeing in New
Orleans before boarding the ship. Upon disembarkation in New Orleans,
guests will fly back to Canada.
Price Includes: Return flight to New Orleans from Toronto, 3 nights in
New Orleans (includes city tour, Mardi Gras World behind-the-scenes tour,
Swamp tour and Steamboat dinner cruise), 7-day Western Caribbean cruise
on the Norwegian Dawn (outside
cabin Category OB), shipboard meals
and gratuities, DeNureTours Tour
Director, Connections Program (see
page 4 for details), and all taxes and
port charges.
> Deluxe motorcoach transportation
>Accommodation
> 16 breakfasts, 6 lunches, 11 dinners
> 7-day Western Caribbean cruise on the
Norwegian Dawn (outside cabin Category OB)
> Shipboard meals and gratuities
> All tour highlights listed
> DeNureTours Tour Director
> All taxes and port charges
> Connections Program (see page 4 for details)
Accommodations
Lima, OH: Hampton Inn & Suites (1 night)
Nashville, TN: Hampton Inn (2 nights)
New Orleans, LA: Hampton Inn & Suites (3 nights)
Cruise: Norwegian Dawn (7 nights)
Memphis, TN: Hampton Inn & Suites (1 night)
St. Louis, MO: Drury Plaza (1 night)
Lima, OH: Holiday Inn & Suites (1 night)
Redeem denuros to reduce your price!
See page 18 for details.
11
Bermuda
Cruise
Peaceful pink sandy
beaches and a
unique island heritage
welcome you on this
relaxing 7-day cruise to
Bermuda.
11 Days
September 10, October 15, 2016
Bermuda
Set sail with DeNureTours on an 11-day adventure
to Bermuda! Your sightseeing tour starts with a
relaxing motorcoach ride to New York City before
boarding the newest ship in the Norwegian Cruise
Line’s fleet, the Norwegian Breakaway.
Spend two days exploring your ship as you sail
to King’s Wharf, Bermuda. Enjoy delectable
dining options, including a selection of specialty
restaurants complete with ‘al fresco’ dining
areas. As always, Norwegian features a variety
of entertainment options and of course all of the
amenities you would expect to find on today’s
cruise ships.
Arrive refreshed and relaxed in Bermuda for three
leisurely days in port! The island measures barely
two miles across at its widest point, making island
exploration accessible and convenient. An included
excursion introduces you to the island, while a
2-day transportation pass allows you to use the
ferry and island bus system during your stay.
After you’ve soaked up the sun in Bermuda, it
will be time to sail back to New York City. Enjoy
overnight accommodation in New York City with a
tour of the ‘Big Apple’, a Broadway performance,
Top of the Rock and free time before travelling
home.
Itinerary
Day 1: Travel to Clarks Summit, PA, welcome dinner
Day 2: Board the Norwegian Breakaway Day 3-4:
Days at sea Day 5-7: Docked at King’s Wharf,
Bermuda Day 8: At sea Day 9: Disembark, New
York City sightseeing, Broadway show performance
Day 10: Rockefeller Center, travel to Verona, NY
Day 11: Journey home
12
Photo bottom courtesy of: Norwegian Cruise Line.
Norwegian Breakaway
Stroll the pink sands, play world-class golf courses,
or take time to explore Hamilton, the capital of
Bermuda. Visit galleries, museums, and the best
selection of Bermuda’s shops, cafes, restaurants,
and pubs. Be sure to admire the famous Bermuda
shorts! You’ll also have time to explore the history
of the west end of the island from the Royal
Dockyard. Experience the British flavour of the
Island as you take high tea or try a British beer,
sometimes served warm.
Bermuda Cruise Highlights
>
>
>
>
>
>
Activity Rating: 1 2 3 4 5
Included excursion: Bermuda Cross Island Tour
2-day transportation pass in Bermuda
Accommodation in the heart of Manhattan
Guided city tour of New York City
Excursion to the Top of the Rock Observation Deck
Orchestra seats at a Broadway show performance
C
B
Route B & C – See page 96
Book early & Save
Book a fall departure by April 22, 2016 to save
$100 per person.
PriceDoubleSingle
St. George’s Harbour
Exploring Bermuda
Bermuda’s public transportation system features colourful ferries and island
buses that are easy to navigate. This helps to ensure that visitors can easily
explore all points of interest in just a few days. Here are a few tips for using
your included 2-day transportation pass for buses and ferries.
The island’s buses are frequent, plentiful and service most areas of interest.
You can’t miss them – they are painted pink with blue stripes! With 11 bus
routes, the transportation system has the entire island covered.
Photo courtesy of: Bermuda Tourism Authority.
All Bermuda bus stops are marked by poles painted – like the buses –
in pink and blue. They are all “request” stops which means that if no
passengers are waiting to get on or off at a particular stop, the bus driver
will not stop. If the pole by the bus stop is PINK, the bus will be travelling
towards the city of Hamilton. If the pole is BLUE, the bus will be travelling
away from Hamilton. If a bus passes you without stopping, it may be full.
Route 7 is the most popular route for visitors as it travels between King’s
Wharf and Hamilton. Along the way, the bus stops at some of the island’s
most popular beaches and major attractions such as the Gibbs Hill
Lighthouse and the Botanical Gardens.
$4,495 $6,495
Route B: October 15, 2016
Route C: September 10, 2016
Prices are per person and HST does not apply.
Price Includes
>
>
>
>
>
>
>
>
Deluxe motorcoach transportation
Pre/Post cruise accommodation
10 breakfasts, 7 lunches, 10 dinners
7-day cruise on the Norwegian Breakaway
(outside cabin, Category OB)
Shipboard meals and gratuities
All highlights listed
DeNureTours Tour Director
Connections Program (see page 4 for details)
Accommodation
Clarks Summit, PA: Nichols Village Hotel & Spa
(1 night)
Cruise: Norwegian Breakaway (7 nights)
New York City, NY: Hyatt Times Square (1 night)
Verona, NY: Turning Stone Resort (1 night)
Four public ferry routes offer a picturesque alternative for travel around the
island. These relaxed sea routes are unequalled, offering a superb sea or
harbour crossing in unrivalled scenery.
The orange ferry route runs directly from King’s Wharf to the historic town of
St. George. It docks just a short walk from Kings Square, the main square in
town, and most of the town’s attractions surround the square.
Redeem denuros to reduce your price!
See page 18 for details.
13
Alaska
Tour & Cruise
19 Days
June 22 and July 20, 2016
Mendelhall Glacier in Juneau
Majestic and wild
landscapes are the
backdrop for this
cruise and coach tour
of Alberta, British
Columbia, the Yukon,
and Alaska.
Explore the northern towns and cultures of Alberta,
British Columbia, the Yukon, and Alaska on this
spectacular 19-day sightseeing vacation. This
cruise and motorcoach tour of Alaska and Western
Canada offers easy walking tours, comfortable
accommodation and DeNureTours’ signature
attentive service.
Majestic mountains, breathtaking scenery and
abundant wildlife slip by as you journey through
Western Canada and the Yukon en route to Watson
Lake, Whitehorse and Dawson City. Highlights
include the Sign Post Forest, the Cassiar Mountains,
crossing the Great Divide and panning for gold in
Dawson City.
Then, call Holland America Line’s ms Noordam
home for the next 7 days. Cruise through Glacier
Bay National Park, a UNESCO World Heritage
Site and enjoy two included excursions that are
exclusive to DeNure guests! Finally, a journey
through the iconic Inside Passage is a rare chance
to gaze upon some of the grandest coastal scenery
on the continent. Watch for glaciers, sea lions,
whales, and eagles!
Itinerary
Day 1: Fly to Grand Prairie, AB, travel to Dawson
Creek, BC Day 2: Fort Nelson, BC Day 3:
Muncho Lake, BC Day 4: Watson Lake, YT
Day 5: Whitehorse, YT Day 6: Dawson City, YT
Day 7: Sightseeing in Dawson City, YT Day 8:
Tok, AK Day 9-10: Denali National Park, AK
Day 11: Anchorage, AK Day 12: Travel to Seward,
AK, board cruise Day 13-18: Glacier Bay Discovery
cruise Day 19: Disembark in Vancouver, BC,
fly home
14
Photo top courtesy of: Travel Alaska, bottom: Rocky Grimes.
White Pass & Yukon Railroad
Once in Alaska, enjoy spectacular views in all
directions from the Top of the World Highway.
Experience Denali National Park with a tour of
the Park’s interior where you will be awestruck
at the grandeur of Mount McKinley, the highest
mountain peak in North America. An orientation
tour of Anchorage, Alaska’s largest city, is a chance
to explore the city’s unique Russian and Native
Heritage.
Alaska Tour & Cruise
Highlights
>
>
>
>
>
>
>
>
>
>
Activity Rating: 1 2 3 4 5
Mile Zero of the Alaska Highway
Sign Post Forest
Whitehorse Frantic Follies Stage Show
S.S. Klondike National Historic Site
Guided tour of Dawson City and a gold mine
Top of the World Highway
Santa Claus House, North Pole Alaska
Denali National Park wilderness excursion and show
Iditarod Sled Dog Race Headquarters
Cruise the Inside Passage to Vancouver
Glacier Bay
Book early & Save
Book by January 22, 2016 to save $100 per
person.
Price DoubleSingle
$9,295 $13,595
Prices are per person. HST is included. Call for
flight prices from other Canadian cities.
7-Day Glacier Discovery
Cruise
Day 13: At Sea: As your ship sails southward, relax and enjoy the scenery or
explore the ship’s amenities.
Day 14: Glacier Bay: Cruise through Glacier Bay National Park, home to
sixteen dazzling tidewater glaciers. A UNESCO World Heritage Site, the Park
has more actively calving tidewater glaciers than anywhere else in the world.
Watch as monumental chunks of ice split off a glacier and fall into the sea
shooting water hundreds of feet into the air.
Day 15: Haines, AK Included Excursion: Enjoy an included excursion
today. Travel by ferry to Skagway and board the White Pass & Yukon Route
Railroad for a 3.5 hour journey through some of the most ruggedly beautiful
terrain in the world.
Day 16: Juneau, AK Included Excursion: Experience Alaska’s glaciers and
wildlife on today’s included excursion. See the famous Mendelhall Glacier
before boarding a wildlife cruise that travels through Stephens Passage, a
feeding ground for humpback whales, and home to sea lions and harbour
seals.
Day 17: Ketchikan, AK: Clinging to the mountainside and stretching along
the sea, Ketchikan is a picturesque community of boardwalks and turnof-the-century buildings perched on pilings. Take time to visit the Totem
Heritage Center or shop on historic Creek Street.
Day 18: Inside Passage: Spend the day at sea and enjoy 274 nautical miles
of mountains, islands, waterfalls, glaciers, sea lions, whales, eagles, and
some of the grandest coastal scenery on the continent.
Price Includes
>
>
>
>
>
>
>
>
>
>
Return airfare from Toronto
Accommodation and motorcoach transportation
18 breakfasts, 13 lunches, 11 dinners
7-day cruise on the ms Noordam
(outside cabin, Category D)
Shipboard meals and gratuities
All highlights listed
White Pass Summit Scenic Railway excursion
Mendenhall Glacier & Whale Quest excursion
DeNureTours Tour Director
Connections Program (see page 4 for details)
Accommodation
Dawson Creek, BC: George Dawson Inn (1 night)
Fort Nelson, BC: Woodlands Inn (1 night)
Muncho Lake, BC: Northern Rockies Lodge (1 night)
Watson Lake, YT: Andrea’s Hotel (1 night)
Whitehorse, YT: Westmark Hotel (1 night)
Dawson City, YT: Westmark Inn (2 nights)
Tok, AK: Young’s Motel (1 night)
Denali National Park, AK: Denali Park Village
(2 nights)
Anchorage, AK: Sheraton Anchorage Hotel
(1 night)
Seward, AK: ms Noordam (7 nights)
Redeem denuros to reduce your price!
See page 18 for details.
15
Canada & New
England Cruise
9 Days
June 24, July 22, August 19, September 23, 2016
Step back in time while
travelling the route of
early explorers on this
cruise of Canada & New
England with Holland
America Line.
The easy and relaxed pace of this tour is ideal,
and from the ship’s deck you can take in the
astonishing natural beauty of New England and
Eastern Canada.
This cruise tour begins with a deluxe motorcoach
journey to Boston, allowing you the opportunity
to enjoy the scenery and companionship of your
fellow travellers along the way. Once in Boston,
board one of Holland America Line’s graceful
mid-sized ships, offering a generous amount of
personal space.
Your first port of call is Bar Harbor, ME, a
quintessential New England town. Explore this
summer resort for America’s wealthiest families.
Onward to Halifax, NS, the Gateway to Atlantic
Canada. Located on one of the greatest natural
harbours, Halifax has a lively waterfront, and is
adorned with landmarks like the Citadel fortress
and Pier 21, Canada’s Immigration Museum.
Cruise on to Nova Scotia’s highlands, where those
familiar with Celtic music will enjoy Cape Breton
Island, an area fiercely proud of its Scottish roots.
Quebec City, Quebec
The birthplace of Confederation is Charlottetown,
PEI, and here you will enjoy an exclusive excursion
designed specifically for DeNure guests.
Cruising along the Gulf of St. Lawrence, experience
a picture-postcard tour of the region. In Quebec
City, explore Old Town – a UNESCO World Heritage
Site – stone buildings and winding streets will make
you think you are in Europe. An exclusive DeNure
excursion helps you get the most of your visit.
Cosmopolitan Montreal is the end of your cruise,
and the DeNure coach will be waiting for you to
begin the journey home. Stop in the beautiful
Thousand Islands region of Ontario for lunch – a
perfect finish to this scenic and historic tour.
Itinerary
Day 1: Travel to Albany, NY, welcome dinner
Day 2: Board cruise Day 3: Bar Harbor, ME
Day 4: Halifax, NS Day 5: Sydney, NS Day 6:
Charlottetown, PEI Day 7: At sea Day 8: Quebec
City, QC Day 9: Disembark in Montreal, QC,
journey home
16
Photo top courtesy of: Maine Office of Tourism, bottom: Quebec City Tourism.
Bar Harbor, Maine
Canada & New England
Cruise Highlights
Activity Rating: 1 2 3 4 5
Route B & C – See page 96
> Included shore excursion in Charlottetown, PEI
> Included shore excursion in Quebec City, QC
> Lunch with a view of the Thousand Islands
Ports of Call
>
>
>
>
>
>
Bar Harbor, ME
Halifax, NS
Sydney, NS
Charlottetown, PEI
Cruise the Gulf of St. Lawrence
Quebec City, QC
C
B
Book early & Save
Book by April 22, 2016 to save $100 per person.
PriceDoubleSingle
June 24 $3,995$5,495
Other dates$4,695 $6,495
Charlottetown, PEI
Included Excursions:
Photo courtesy of: Tourism Charlottetown/Ron Garnet.
DeNureTours is pleased to include two excursions that have been
exclusively designed for DeNure guests and are not offered through Holland
America Line.
Charlottetown: 9:00am – 3:00pm
Travel to New Glasgow and sample the flavours of the Island with a visit to
the PEI Preserve Co. Housed in a renovated 1913 butter factory, visitors
can see, hear, smell, and taste Canada’s finest preserves being prepared
for market. Then, it’s off to Green Gables House, the home that inspired
Lucy Maud Montgomery’s story of a little red-haired orphan, now famous
throughout the world. In North Rustico, stop for a lobster lunch at the famed
Fisherman’s Wharf restaurant before returning to Charlottetown for a city
tour of this quaint and friendly capital.
Quebec City: 9:00am – 3:00pm
The history of the city comes alive during a city tour with a local guide
dressed in period costume to set the ambience. You will see historic venues
such as Place-Royale, the Plains of Abraham and the cobblestone streets
of Old Town. Journey just outside of the city and enjoy lunch in the historic
manor house that overlooks Montmorency Falls. The falls, at 272 feet high,
are the highest in the province of Quebec and are in fact 98 feet higher than
Niagara Falls. You can admire stunning views from the suspension bridge
over the Falls, the many lookout points or from a cable car ride. Return to
Quebec City and its fascinating Old Town where you’ll have free time before
you have to be back on board the ship.
Route B: June 24, August 19, 2016
Route C: July 22, September 23, 2016
Prices are per person. HST does not apply.
Price Includes
>
>
>
>
>
>
>
>
Deluxe motorcoach transportation to/from port
Accommodation en route to Boston
7-day cruise (outside cabin, Category D)
8 breakfasts, 8 lunches, 8 dinners
Shipboard meals and gratuities
All highlights listed
DeNureTours Tour Director
Connections Program (see page 4 for details)
Accommodation
Albany, NY: Comfort Inn (1 night)
Cruise: ms Veendam (7 nights)
Cruise: ms Rotterdam (7 nights)
(September departure only)
Redeem denuros to reduce your price!
See page 18 for details.
17
Denuros
Travel Rewards
Our Way of Saying
Thanks!
When you travel with DeNureTours you automatically earn and
accumulate denuros as soon as you depart on your first trip.
All of the advantages of the denuros rewards program apply
regardless of whether you make your vacation plans through a
travel agent or with DeNureTours directly.
How it works
You earn denuros every time you travel with us. The number of
denuros you earn depends on the value of the trip you take. For
example, on a $2,000 trip, you would earn 100 denuros. Denuros
are offered on the tour price.
There is no expiry date for your denuros, they just continue to
accumulate with each trip you take. A denuro is worth $1. If you
accumulate 500 denuros, you have $500 in your account.
How do I know how many denuros I have?
Our records reflect your past travel history and we track your
denuro balance. You can check your balance by calling our office
or you can e-mail us at: [email protected].
Redeem your denuros for a 5% discount!
You can redeem denuros to reduce the price of your trip by 5%
up to a maximum of $100 per person – there is no need to watch
for special dates, you can simply redeem them whenever you
make your reservation.
Free trips!
Once you have accumulated enough to cover the entire cost of
a trip, you can use denuros as payment. There are a limited
number of seats held for this purpose, so we recommend you
book early.
Extra seat for more comfort
On our Winter Longstay vacations in Florida and Myrtle Beach,
you can redeem 250 denuros each way (500 denuros round
trip) to reserve an extra seat and enjoy a little more room as
you travel. There are a limited number of seats held for this
purpose, so be sure to book early if you are looking for an
extra seat.
Refer a friend
You can earn 50 denuros if you refer a friend to us, and they
take a DeNureTours vacation.
18
Special
denuro
promotions!
Throughout the year, you may
receive special denuro offers from
DeNureTours. These can include
awarding bonus denuros for booking
certain tours, or the opportunity to
redeem more than 5% of the
value of specified tours if you
book within a certain
time frame.
Payment &
Cancellation
Information
Payment
Once you have made a booking, payment is requested in advance
of travel. DeNureTours has the right to cancel your reservation
if payments are not received, and can withhold any payments
already made. Payment is accepted in cash, cheque, VISA or
MasterCard. A deposit holds your reservation and is requested
within 10 days of booking. See the chart below for deposit, final
payment requirements and cancellation charges.
After putting down a deposit to reserve your holiday, you can pay
off your balance in installments of your choosing, so long as the
balance is paid in full by the required date (see the chart below).
Cancellation Charges
There is a minimum $50 per person cancellation charge (see
chart below). If DeNureTours cancels a departure, all money is
refunded if no suitable alternative is chosen.
Cancellation charges will apply if you need to cancel your trip and
the amount of the charge is dependent upon the date you notify
us of your cancellation in relation to your departure date. If you
must cancel, please notify DeNureTours immediately to minimize
the cancellation penalties as shown in the chart below.
By purchasing Cancellation Insurance you can avoid penalties
in the event that a medical emergency causes you to cancel. If
you must leave your tour early, DeNureTours does not refund the
value of the unused portion of your trip.
Travel Agent fees and cancellation charges may also apply.
DeNureTours is not responsible for other travel arrangements
that your party has made outside the DeNure vacation, which are
affected by cancellation.
Changes
After your deposit has been received, any change to your
reservation incurs a $50 service fee per person. This is in addition
to any change/cancellation fees that may be imposed by other
parties such as airlines and cruise lines.
Payment and Cancellation Charges
Type of TourDepositBalance Due CancellationCancellationCancellationCancellationCancellation
(per person)
(prior to departure) 91+ days
90-61 days 60-45 days 45-31 days Less than 30 days
Touring Vacations (no flight component)
$150
45 days prior
$50
$50
$50
50%
100%
Touring Vacations (with flight component)
$800
60 days prior
$50
$50
50%
50%
100%
Winter Longstay by motorcoach
$150
45 days prior
$50
$50
$50
50%
100%
Winter Longstay with WestJet flight package $800
60 days prior
$50
$50 50% 50% 100%
Winter Longstay with custom flight$150 + flight 45 days prior
$50 + flight$50 + flight$50 + flight50%
100%
Overseas Tours or Cruises
$800
90 days prior
$50040%75%75%100%
Travel
Insurance
Travel Insurance
Guests should not travel outside of the province without
adequate medical and cancellation insurance. DeNureTours has
a preferred supplier for medical and cancellation insurance.
Travel Guard provides quality travel insurance options and have
a global network of travel and emergency assistance services
to help when you are most in need, 24 hours a day, 7 days
a week. DeNureTours offers a range of choices including a
complete package, medical only, cancellation only, insurance for
individual tours, or even medical insurance as an annual plan.
The cost of medical insurance varies depending on your age
and medical condition. The cost of cancellation insurance
varies depending on the value of the vacation purchased.
Insurance premiums are non-refundable.
DeNureTours Cancellation Protection Plan
The DeNureTours Cancellation Protection Plan safeguards the
financial investment you have made in your holiday. Offered
on our motorcoach touring vacations only, this plan guarantees
a full refund of all payments if you are unable to take your
vacation for any reason. You may cancel right up to the day of
departure without penalty. Premiums are due with your deposit
and are non-refundable.
This protection is not available on cruise tours or overseas
vacations. On North American touring vacations with flights,
the Plan is only applicable to the land portion of your holiday.
The Cancellation Protection Plan does not include trip
interruption insurance or medical insurance.
19
Important
Details
Terms and Conditions
Please take the time to read and fully understand these conditions. Your
payment of a deposit indicates your acceptance of these terms.
Prices
All prices are in Canadian dollars and are based on costs, tariffs, prices,
airfares, taxes, levies, exchange rates, and other considerations calculated at
the time of brochure production, August 1, 2015. All are subject to change.
No surcharges regarding cost or currency fluctuations will be made to the
land only price once your deposit is received. However, airport taxes, fuel
surcharges and taxes, charges and levies imposed by a government or agency
may be passed on at any time even after the deposit is received and until your
vacation is paid for in full. If the total price increases by more than 7% you will
have the option to cancel without penalty if you notify us within 7 days of the
date we notified you of the surcharge.
Publication Errors
We try to ensure brochure accuracy at the time of printing. However,
typographical, illustrative, or pricing errors may occur. We reserve the right to
correct any errors without notice.
Our Responsibility
It is our intention to operate all tours as described. Operational situations
occasionally force changes and we reserve the right to make adjustments
where necessary.
We have made arrangements with independent parties beyond our direct
control to provide you with the travel services offered. We cannot be
responsible for the acts or omissions of these parties, or anyone other than
DeNureTours employees. DeNureTours reserves the right to make changes in
the published itinerary whenever conditions warrant, or if deemed necessary
for the comfort, convenience, or safety of the tour.
When travelling outside Canada, you may find different living standards,
practices and conditions with respect to the provision of utilities, services and
accommodation.
DeNureTours will not be liable for any loss or damage, injury or death that
occurs as a result of government actions, terrorism, acts of God, late arrivals,
missed connections and other factors beyond our direct control. In the
event a departure must be cancelled or rescheduled, DeNureTours shall
have no responsibility beyond the refund of all monies paid by the guest
to DeNureTours. DeNureTours does not accept liability for any carrier’s
cancellation penalty incurred by the purchase of a non-refundable airline or
other ticket.
Travelling with Mobility Aids (walkers, wheelchairs, scooters, oxygen)
Please advise DeNureTours if you plan on travelling with a walker, wheelchair
or scooter. With advance notice, DeNureTours motorcoaches can be modified
to carry one scooter, and a limited number of wheelchairs and walkers. All are
accommodated on a first-come first-served basis. For their own protection,
DeNureTours staff is not permitted to provide assistance in lifting scooters or
guests. If you require assistance that cannot be provided by your travelling
companion, we will need to discontinue your trip.
Activity Buses in Longstay destinations: All mobility aids must be stored in the
lower storage areas of activity buses. Full dimensions of this compartment are
18” high, 48” wide, and 24” deep.
If you are travelling with oxygen, or require the assistance of a service dog,
special steps must be taken to prepare staff and fellow travellers, and even
adapting the motorcoach, and it is important that DeNureTours be notified at
the time of booking. If you require services of a personal nature such as eating,
toileting or dressing, you must travel with a companion who can provide such
20
assistance. Neither fellow guests, nor DeNureTours employees will be available
for such purpose. If you require special assistance that cannot be provided by
a person accompanying you, we may be unable to accept your reservation.
Guests must ensure they are capable of the physical demands of travel.
In accordance with the requirements of the “Accessibility for Ontarians with
Disabilities Act,” DeNureTours maintains an Accessible Customer Service
Plan. Details of this Plan can be found on our website (www.denuretours.
com) under the “Our Company” tab, or they are available upon request by
contacting our office.
Guest’s Responsibility
DeNureTours reserves the right to terminate the vacation (or remaining part
thereof) of any guest whose inappropriate actions or conduct adversely affects
others, including other guests, employees of DeNureTours, and employees
of partner establishments. A DeNureTours staff member will make that
determination, and if the vacation is terminated, there will be no refund for any
unused portion, and all costs of returning to the point of embarkation will be
borne by the guest.
DeNureTours reserves the right to deny your reservation. You must at all times
comply with the laws, customs, and drug regulations of countries visited.
Identification
Passports are required for all travel outside of Canada. For cruises and
overseas tours, your passport must be valid for 6 months after your
vacation return date and you may require visas. Different countries require
different citizenship documentation and although we will advise you of the
requirements, it is your responsibility to obtain the proper documentation.
Travelling within Canada requires government issued photo identification.
DeNureTours will not be responsible for passengers denied access to any
country, or for re-entry into Canada. To facilitate border crossing, please keep
your identification with you. Please note that entry into another country may be
refused even if the required information and travel documents are complete.
Obtaining and carrying these documents is your responsibility. DeNureTours
will not be responsible for obtaining required travel documentation for any
guest, or for delays, damages, and/or losses including missed portions of your
vacation related to immigration related issues.
Connections Program
Depending on where you live, we assist with arrangements so you can
begin your vacation refreshed. Either a complimentary or subsidized taxi, a
complimentary pre-tour hotel, or a transportation credit is offered.
For guests travelling on a twin (double) fare, the same service is offered to
each partner whether it is a taxi fare from one address or sharing a hotel
room. For partners with different addresses, extra taxi charges will apply. If you
require accommodation upon your return, additional charges will apply. For
taxi fares outside the complimentary zone, a subsidized fare may be available.
All pre-tour hotels (except the Comfort Inn in Sarnia) offer complimentary
parking for up to 17 days for guests who stay the night prior to their trip.
The Connections Program is not included unless flights are booked through
DeNureTours.
Travelling by Motorcoach
The coach makes plenty of stops for you to stretch your legs, grab a bite to eat
and use the washroom. Our guests tell us that they appreciate the cleanliness
of our coaches, and in the past we have refrained from allowing any eating on
the coach. However, we now invite guests to eat packaged snacks providing
they are not dairy products or chocolate coated. Since the coach stops
regularly for meal stops, we ask that guests do not bring meal items on the
bus such as burgers, fries, pizza, subs or food that has a strong smell, and
that any drinks be in containers with screw-on lids. All coaches are washroom
equipped and regular comfort stops are made.
On all touring vacations, seating is subject to availability and is assigned on
a first-come, first-served basis. Single travellers are seated with other single
travellers. On Sunshine Express vacations, seats are assigned for both the
southbound and northbound portions of your trip, and although we try to avoid
changes, seat numbers could change before departure.
On touring vacations, DeNureTours employs a daily seat rotation system
that is designed to offer each guest different viewing positions from the
motorcoach. We do not set aside a special seat for those who do not wish to
take part in the rotation.
Important
Details
Flight Arrangements
On touring vacations that begin and/or end with a flight, transfers to your
first hotel from the airport, and from your last hotel to the airport are
complimentary for guests who purchase their airfare through DeNureTours.
If guests make their own flight arrangements, DeNureTours can assist with
transfer details, but there may be an additional cost. The Connections
Program is not included unless flights are booked through DeNureTours.
When booking a vacation that includes flights, your reservation will require
your full legal name as it is shown on government-issued identification. For
flights outside of Canada, we require your passport number, date it was
issued, where it was issued, and its expiry date. Once a flight is booked it is
non-refundable and any changes to name or details may not be possible or
may be charged penalties by the airline.
Many airlines now charge for pre-assigning seats. Where pre-assigned seats
are not offered, guests must contact the airline directly to arrange seating
assignment, and it may be subject to an additional fee. Seating is solely
under the airline’s control, as are itinerary changes due to flight delays and
scheduled changes. Flight delays, flight cancellations and schedule changes
are the responsibility of the airline. DeNureTours will not be responsible or
liable for such delays or rescheduling, or any additional charges that may be
involved. Special meal requests, where available on airlines, can be requested
at time of booking. DeNureTours cannot guarantee the request will be granted.
Luggage
On all vacations, one carry-on bag is permitted, with dimensions not exceeding
16”x 12”x 8”(40 x 30 x 20cm). On sightseeing vacations, a single piece of
luggage is allowed with dimensions not exceeding 30”x 18”x 10” (76 x 46 x
25cm) and weight not exceeding 50lbs (23kg). On Winter Longstay vacations,
two pieces of luggage are permitted. The tour price includes luggage handling
at all hotels upon arrival and at departure.
If your vacation involves a flight, you will be subject to the luggage size and
weight restrictions imposed by the air carrier. With your travel documents,
DeNureTours will advise you of the luggage restrictions and cost per checked
bag. Airline baggage fees may apply and are not included in the tour price.
Although DeNureTours staff is careful with your luggage, please ensure that
your luggage is in a condition sufficient to withstand the normal loading,
unloading and delivery process. DeNureTours does not accept liability for
damage to luggage such as: broken wheels or feet, lost pull straps, damage to
retractable luggage handles, or damage resulting from over-packing luggage.
Accommodation
The hotel names and cruise ships we have listed are published in good faith.
Occasionally, accommodation substitutions will be required and in such a
case, DeNureTours will provide a substitute of a similar or better standard
than those named. On North American touring vacations, where we may use a
number of different hotels in transit to our destination, hotels may be listed as
“TBA.” Please advise DeNureTours or your travel agent of any special requests
regarding accommodation at time of booking.
1-800-668-6859 • www.denuretours.com
71 Mount Hope Street, Lindsay, Ontario, Canada K9V 5N5
Itinerary Variations
DeNureTours strives to improve vacation itineraries, services and features. If
improvements can be made, or if circumstances beyond our control make
it necessary to make changes, we reserve the right to vary itineraries. On
vacations that include cruises, the ship or its itinerary may be changed for
operational reasons by the cruise line.
Tour Price
All prices listed are per person and are in Canadian dollars.
Winter Longstay prices include: luxury air-conditioned motorcoach
transportation with washroom and Wifi access (where available),
accommodation, local activities, shuttle transportation at destination, luggage
handling (except at airports), services of a DeNureTours representative,
specified meals and all taxes.
Touring vacation prices include: luxury air-conditioned motorcoach
transportation with washroom and Wifi access (where available), well-situated
overnight accommodation, luggage handling (except at airports), services of
a Tour Director, host or local guides, as well as all sightseeing, some meals,
welcome and farewell dinners (where specified), airport transfers (conditions
apply) and service charges as specified in your itinerary. HST is only
applicable on vacations that overnight in Canada.
Cruise vacation prices include: ship accommodation, luggage handling
(except at airports), services of a Tour Director or host, shipboard gratuities,
meals, dining reservations, and service charges as specified in your itinerary.
Vacations that involve a cruise may be subject to a fuel surcharge imposed by
the cruise line, and these charges are not included in the vacation price.
“Create Your Own Memories”
In order to enhance your experience on certain tours, we offer an exciting
array of additional optional excursions and activities, that we have called the
“Create Your Own Memories” program. These excursions and activities are
optional and are offered at either special prices or at no extra charge. These
must be booked in advance, and have been carefully chosen to coincide with
highlights available at the time of your visit. A detailed list and cost of these
excursions will be included with your travel documentation.
Gratuities
A suggested gratuity of $4 per person per day for Tour Directors and
motorcoach Drivers, and $2 per person per guide for a local city guide (or
equivalent in local currency) is simply a guideline. When meals are included
in the tour price, the gratuity is also included. For meals and beverages that
are not included in the vacation price, your Tour Director will advise you on the
recommended tipping.
Data Protection
To process your reservation, DeNureTours will need personal information
including your name, address, telephone number, email address, passport
number, date of birth, citizenship, and information you have disclosed
regarding health, medical, dietary, mobility, and other special requirements.
This personal information may be passed on to other suppliers of your
travel arrangements in addition to public authorities (such as customs and
immigrations), and security organizations as required by law. In making your
booking, you consent to your personal data being passed to relevant third
parties as set out above.
DeNureTours may also use your personal information to review and improve
our services, and may contact you (by post, email and/or telephone) about
other vacations and services offered by DeNureTours. If you do not want to
receive this information please advise us.
Lost and Found
Items left behind on a tour will be returned at the owner’s expense.
DeNure Tours Ltd
HST # R101883924
Travel Industry Council of Ontario
Registration numbers
50009376 and 50009377
21