A B C D E F G H I J K L M N O 57 58 59 60 Raja and Shazia Group N: Terraced Melting Pot Lower income workers, mostly young, living in tightly packed inner urban terraces, including some areas of high diversity 7.13% Overview Key Features Poor qualifications Routine occupations Young singles and couples Some young children Ethnic diversity Poor upkeep Small homes Crowded Below average income Sport Rankings Age 3/15 Presence of Children <18 3/15 Household Income 9/15 Gross Financial Assets 11/15 Non-Mortgage Debt 9/15 Typical Houses Typical Cars Top Postal Areas Indebtedness Indicator 3/15 London (East) E Level of Urbanisation 3/15 Birmingham B Manchester M London (South East) SE Sheffield S 6.54% A B C D E F G H I J K L M N O 57 58 59 60 Raja and Shazia Group N: Terraced Melting Pot Lower income workers, mostly young, living in tightly packed inner urban terraces, including some areas of high diversity 7.13% 6.54% Description Overview Terraced Melting Pot contains people who mostly have few qualifications and who work in relatively menial, routine occupations. The majority are young, some still single, others living with a partner and quite a few with children of nursery and primary school age. These people mostly live close to the centres of small towns or, in London, in areas developed prior to 1914. Typically they live in areas of densely packed terraced housing some of which is owner occupied, the rest rented, sometimes from a residential landlord. Most houses have modest rear gardens which can only be reached through the house and very small front gardens. Many houses have front doors which open directly onto the street. Such houses were traditionally built for the workforce of nineteenth century mines, mills and factories and today provide a relatively cheap entry point into the housing market for those who do not qualify for social housing and whose incomes do not reach the levels needed to borrow the amount of money required to buy a house in suburbia. Convenient though many of these houses are, their residents have to put up with a variety of environmental problems, noise from town centre pubs when they close late at night, pollution from passing traffic, litter and graffiti, shortage of space for parked cars and, in many cases, poor accessibility to open space. For a number of residents these disadvantages are preferred to the quietness and lack of stimulation of suburban living. In London a key advantage for many residents in this group is being part of a community of people of similar ethnic or religious origins. People in this group tend to give lower priority than those in other groups to the repair and decorations of their homes and, living in these areas often on a temporary basis, fewer people take trouble to maintain their gardens. Houses being small and often crowded, time and money are more likely to be spent outside the home, whether in the pubs and clubs of small town centres or in the restaurants and cafés which characterise the many High Roads of inner London, many of which open much longer hours than in provincial centres. Many belong to groups that have recently arrived into the country and local shops provide a wide range of services for those who need to keep in touch with people back home such as mobile phone calling cards, foreign language newspapers, cheap flights to unlikely destinations. Local shopping centres provide access to products and services important to particular minorities. The task of communicating with these groups, particularly those from ethnic minorities, is complicated not just by language and culture but by the informal networks whereby newcomers come to learn from more established residents where to obtain the best products and services. In addition, many recent migrants come from communities in which buying from owners of local business is as much a social activity as an economic transaction and much more natural than using remote channels such as mail order, telephone hotlines or Internet websites. Brand values which appeal to these groups are therefore ones which promote multi-cultural credentials and which focus on the personal relationship between supplier and customer. The leisure activities that are favoured by people in this group centre on social networking in restaurants and pubs. The cinema is popular but not the performing arts. In some neighbourhoods, sport is important for the young as a source of self confidence. Other than those based on specific ethnic groups most charities find it difficult to raise funds, the exception being charities involved with human rights. Online Behaviour Older members of this group are unlikely to buy online, and even younger people living in these areas are less likely to visit retail websites than their counterparts elsewhere. The main uses for the Internet amongst this group are communication and entertainment. Webmail services and social networks provide ways of staying in touch with friends and relatives that may be abroad. Many people in the group are first or second generation immigrants, so foreign websites are also popular. The Internet is also used to watch movies online and keep up with entertainment news. A B C D E F H G I J K L N M O 57 58 59 60 Raja and Shazia Group N: Terraced Melting Pot Lower income workers, mostly young, living in tightly packed inner urban terraces, including some areas of high diversity 7.13% 6.54% Who we are Gender Marital status Male 48.68 Married 30.82 Female 51.32 Living as married 22.11 Separated 3.15 Divorced 8.16 Age 18-25 206 10.77 26-30 238 15.18 210 16.51 31-35 Understanding Charts Unless otherwise stated, charts show the Index and Mean %. The Index is shown as a bar, and the Mean % is shown to the right: Mean % 12.48% Index 0 50 100 150 Widowed 1.06 Never married 34.69 36-40 13.64 Religion 41-45 11.88 Church of England/Anglican/Episcopal 23.40 46-50 8.59 Roman Catholic 10.87 51-55 6.72 Buddhist 0.39 56-60 4.65 Hindu 1.75 61-65 3.78 Jewish 0.19 66-70 2.13 Muslim 71-75 1.71 Sikh 76-80 1.91 81-85 1.79 86-90 0.50 91+ 0.23 0 50 100 150 200 370 9.62 1.10 Social grade A 9.24 B 20.17 C1 30.97 C2 16.33 D 11.49 E 11.79 200 0 50 100 150 200 A B C D E F H G I J K L N M O 57 58 59 60 Raja and Shazia Group N: Terraced Melting Pot Lower income workers, mostly young, living in tightly packed inner urban terraces, including some areas of high diversity 7.13% 6.54% Who we are Children Household composition Households with children 0.45 Single pensioner 9.93 No children 58.46 Single non-pensioner 29.10 1 child under 15 18.51 Exclusively pensioners 3.40 2 children under 15 14.65 Couples without children 12.08 205 3 or more under 15 8.38 Age of youngest child in years 22.53 0-4 5-11 16.44 12-18 12.96 48.08 No children Unless otherwise stated, charts show the Index and Mean %. The Index is shown as a bar, and the Mean % is shown to the right: Mean % 12.48% Index 0 50 100 150 200 14.79 5.52 Lone parents 12.98 Lone parents with dependent children 9.45 Dependent children - none in employment 5.08 Multi-person household - all students 0.54 Families 9.91 Extended family 1.97 Under 1 year 306 7.34 Extended household 5.47 1-4 years 256 Length of time married Understanding Charts Couples with dependent children Couples - all children non-dependent 26.88 Pseudo family 11.23 5-9 years 18.79 Single 53.00 10-19 years 20.80 Homesharers 15.39 20 years or more 26.19 Abbreviated families 2.26 0 50 100 150 200 244 Unclassified 0.77 Adult children living with parents 5.33 Multigenerational families - elderly relative 1.96 0 50 100 150 200 A B C D E F H G I J K L N M O 57 58 59 60 Raja and Shazia Group N: Terraced Melting Pot Lower income workers, mostly young, living in tightly packed inner urban terraces, including some areas of high diversity 7.13% 6.54% Who we are Ethnicity Understanding Charts The Index is shown as a bar, and the Mean % is shown to the right: Mean % 12.48% Index 50 100 150 59.41 Other EU countries 1.28 Celtic 15.07 Africa 2.84 Irish 8.53 Caribbean British 73.80 Cyprus 0.18 Western European 5.08 Eastern European 1.50 Pakistani 494 10.75 Far East 1.04 Eastern European 210 5.49 Jamaica Italian 2.18 Middle East & Western Central Asia Hindi 2.40 South Asia Hispanic 1.90 USA Sikh 1.06 Other Muslim 218 1.97 Black African 234 2.62 Bangladeshi 484 3.23 Chinese 0.72 Other East Asian 0.53 Greek/Greek Cypriot 0.55 225 Turkish Unless otherwise stated, charts show the Index and Mean %. 0 Region of birth English 0.89 0.32 Jewish/Armenian Tamil and Sri Lanka 211 0.62 Somali 256 0.32 Black Caribbean 216 0.23 200 0 50 100 150 200 246 264 1.01 0.63 0.70 269 6.34 0.22 0 50 100 150 200 A B C D E F H G I J K L M N O 57 58 59 60 Raja and Shazia Group N: Terraced Melting Pot Lower income workers, mostly young, living in tightly packed inner urban terraces, including some areas of high diversity 7.13% 6.54% Where we live Length of residency Tenure Up to 1 year 11.78 Owner occupied 54.40 1-2 years 20.94 Privately rented 16.98 3-5 years 24.97 Council/housing association 28.62 6-8 years 12.74 9-10 years 5.66 11+ years 23.91 Property value 124,370* Postcode average 13.65 ££70,001 0.60 £100,001-£125,000 19.70 Semi-detached 7.48 £125,001-£150,000 8.13 Bungalow 0.16 £150,001-£180,000 6.18 90.32 £180,001-£225,000 8.00 £225,001-£300,000 7.27 £300,001-£400,000 1.92 £400,001-£600,000 0.56 334 Property type 0.37 Purpose-built flats Unless otherwise stated, charts show the Index and Mean %. The Index is shown as a bar, and the Mean % is shown to the right: Mean % 12.48% Index 0 50 100 150 200 34.55 Detached Terraced Understanding Charts 242 £70,001-£100,000 Residence type Converted flats 1.06 Farm 0.00 Other 98.51 Communal establishments 0.83 Second home 0.18 Converted or shared house 5.07 £600,001-£900,000 0.04 £900,001-£1,500,000 0.00 ³£1,500,001 0.00 0 50 100 150 200 Garden 71.31 Has a garden 0 50 100 150 200 *value in £ A B C D E F H G I J K L M N O 57 58 59 60 Raja and Shazia Group N: Terraced Melting Pot Lower income workers, mostly young, living in tightly packed inner urban terraces, including some areas of high diversity How Green we are Green classification Type 01: Eco-evangelists 9.26 Type 02: Convinced consumers 1.79 Type 03: Green but doubtful 1.20 Type 04: Confused but well-behaved 12.48 Type 05: Doing their best 1.23 Type 06: Sceptical libertarians 1.95 Type 07: Too busy to change 2.22 Type 08: Why should I bother? 295 15.19 Type 09: Constrained by price 229 28.41 Type 10: Wasteful and unconvinced 301 26.26 Carbon footprint Property 4.92 Transport 1.88 Transport and property 6.80 0 Understanding Charts Unless otherwise stated, charts show the Index and Mean %. The Index is shown as a bar, and the Mean % is shown to the right: Mean % 12.48% Index 0 50 100 150 200 50 100 150 200 7.13% 6.54% A B C D E F G H I J K L N M O 57 58 59 60 Raja and Shazia Group N: Terraced Melting Pot Lower income workers, mostly young, living in tightly packed inner urban terraces, including some areas of high diversity 7.13% 6.54% How we live our lives Holidays in last 12 months Expenditure Food & non-alcoholic drinks 9.70 1 7.17 Alcoholic drink, tobacco & narcotics 2.21 2 12.92 Clothing & footwear 4.68 3 5.38 Housing (net), fuel & power 10.82 4 4.88 Household goods & services 6.74 5 or more Health 1.22 Transport 14.14 Communication 2.47 Recreation & culture 12.35 Education 1.43 8.47 Restaurants & hotels 413 Length of holiday 1-3 nights 22.63 4-6 nights 20.32 7 nights 23.48 8-13 nights 6.24 15.16 14 nights Understanding Charts Unless otherwise stated, charts show the Index and Mean %. Daily Express 5.48 Daily Mail 9.74 Daily Mirror 16.01 Daily Mirror/Record (Net) 17.00 Daily Record 1.76 201 Daily Star 12.48% Index 0 50 100 150 200 8.25 28.78 The Sun The Index is shown as a bar, and the Mean % is shown to the right: 236 15-20 nights Newspapers Daily Telegraph 278 4.90 Financial Times 1115 0.97 The Guardian 303 4.10 The Independent 262 2.51 The Times 442 3.60 0 50 100 150 200 8.33 5.18 7.00 21 nights or more 0 50 100 150 200 A B C D E F G H I J K L N M O 57 58 59 60 Raja and Shazia Group N: Terraced Melting Pot Lower income workers, mostly young, living in tightly packed inner urban terraces, including some areas of high diversity 7.13% 6.54% How we live our lives Satellite and cable TV services Sport and leisure activities Terrestrial channels (standard aerial) 0.91 Aerobics/keep fit 3.89 Freeview (set top box/built-in tuner) 35.69 Badminton 2.42 Freesat (set top box/built-in tuner) 1.28 Bowls 2.25 Freesat from Sky 2.55 Bridge 0.61 Other free-to-air channels 5.79 Cycling 4.36 BT Vision 0.56 Darts 4.59 Sky 20.73 Golf 3.34 Sky+ 10.01 Jogging 2.41 Sky HD 0.74 Martial arts 2.06 Subscription to any Sky 31.49 Mountain biking 1.64 Virgin Media 21.73 Running 2.76 Snooker 4.73 Squash 1.09 Swimming 6.23 Tennis 3.64 Yoga 1.43 Cinema visits in the last month Not visited the cinema 80.70 Once 12.17 7.13 Twice or more Attending arts events Understanding Charts Unless otherwise stated, charts show the Index and Mean %. The Index is shown as a bar, and the Mean % is shown to the right: Mean % 12.48% Index 0 50 100 150 200 0 Theatre performance 34.83 Art galleries or exhibitions 23.75 Pop/rock concerts 32.16 Jazz music 8.83 Classical music 11.34 Contemporary dance 9.16 0 50 100 150 200 50 100 150 200 A B C D E F G H I J K L M N O 57 58 59 60 Raja and Shazia Group N: Terraced Melting Pot Lower income workers, mostly young, living in tightly packed inner urban terraces, including some areas of high diversity 7.13% 6.54% How we communicate Internet access Channel preferences - communication 41.61 Every day/most days Where internet accessed 62.63 Home Internet café 3.32 Library 8.26 School, college, university 5.98 Work 19.81 By telephone 34.01 By landline telephone 22.32 By mobile phone 11.69 By post 11.70 Through digital TV 8.66 Through internet 26.08 By email 19.56 Channel preferences - purchasing How we learn about products 19.64 Newspapers Magazines 14.35 Radio 3.78 Television 43.11 Cinema 2.10 17.02 Internet 0 50 100 150 By telephone 32.97 By landline telphone 20.98 By mobile telephone 12.00 By post 12.46 Through digital TV 2.83 Through internet 41.79 By email 9.95 200 0 Understanding Charts Unless otherwise stated, charts show the Index and Mean %. The Index is shown as a bar, and the Mean % is shown to the right: Mean % 12.48% Index 0 50 100 150 200 50 100 150 200 A B C D E F G H I J K L M N O 57 58 59 60 Raja and Shazia Group N: Terraced Melting Pot Lower income workers, mostly young, living in tightly packed inner urban terraces, including some areas of high diversity 7.13% 6.54% How we view the world Personal motivations Personal attitudes Happy with standard of living 43.48 Discuss major decisions with partner 44.77 Sacrifice time with family to get ahead 14.79 Perfectionist 26.68 Don't want responsibility, rather be told what to do 12.48 Optimist 39.09 Like taking risks 19.72 Usually first to know what's going on 16.61 Like a life of challenge, novelty and change 29.84 Spiritual person 26.67 Look on work as a career, rather than a job 27.85 Don't like to show real feelings 38.19 Go to work for the money 24.83 Find it difficult to say no to their kids 31.62 Want to get to the very top in career 22.50 Easily swayed by other people's views 15.03 Worry about work during leisure time 14.60 Keen sense of adventure 37.31 Would like to set up own business one day 24.57 Enjoy life and don't worry about future 30.03 Important to juggle various tasks 56.18 Like control over people and resources 10.44 Not enough hours in the day 51.65 Loathe doing any form of housework 16.97 Little can be done to change life 17.89 Do things on spur of the moment 40.00 Prefer to work as part of a team than work alone 39.49 Try to keep up with developments in technology 35.26 0 Understanding Charts Unless otherwise stated, charts show the Index and Mean %. The Index is shown as a bar, and the Mean % is shown to the right: Mean % 12.48% Index 0 50 100 150 200 50 100 150 200 Worry a lot 32.07 It's important family thinks they're doing well 37.07 Faith is really important to them 30.50 You can judge a person by the car they drive 9.67 0 50 100 150 200 A B C D E F G H I J K L N M O 57 58 59 60 Raja and Shazia Group N: Terraced Melting Pot Lower income workers, mostly young, living in tightly packed inner urban terraces, including some areas of high diversity 7.13% 6.54% How we get by Education Industry Primary education (left before 16) 1.89 Agriculture, hunting, forestry 0.63 Secondary education (left at 16) 24.28 Fishing 0.02 Further education (after 16) 41.03 Mining, quarrying & construction 7.32 University degree & higher 32.80 Manufacturing 12.33 Occupation Understanding Charts Unless otherwise stated, charts show the Index and Mean %. The Index is shown as a bar, and the Mean % is shown to the right: Mean % 12.48% Index 0 50 100 150 200 Managers & senior officials 10.98 Professionals 9.25 Associate professional & technical 12.44 Admin & secretarial 11.40 Skilled trades 11.54 Personal service 8.86 Sales & customer service 9.23 Process, plant operatives 10.85 Elementary occupations 15.45 Higher managerial 2.57 Higher professional 4.40 Lower managerial & professional 15.41 Intermediate 9.53 Small employers & own account 6.32 Lower supervisory 7.67 Semi-routine 14.12 Routine occupations 12.24 0 50 100 150 200 Electricity, gas & water supply 0.56 Wholesale & retail trade, repair of motor vehicles 18.04 Hotels & catering 6.52 Transport storage & communication 7.79 Financial intermediation 3.36 Real estate, renting & business activities 12.85 Public administration & defence 5.54 Education 7.20 Health & social work 11.96 Other 5.91 Manufacturing & mining (females) 7.54 Professional/managerial (females) 19.03 0 50 100 150 200 A B C D E F G H I J K L M N O 57 58 59 60 Raja and Shazia Group N: Terraced Melting Pot Lower income workers, mostly young, living in tightly packed inner urban terraces, including some areas of high diversity 7.13% 6.54% Our financial circumstances Debt/Loans Gross annual household income Less than £10,000 14.65 Less than £2,000 20.99 £10,000-£19,999 28.34 £2,000-£3,999 18.12 £20,000-£29,999 25.78 £4,000-£9,999 31.36 £30,000- £39,999 15.90 £10,000+ 29.53 £40,000-£49,999 7.94 £50,000-£59,999 3.71 £60,000-£69,999 1.60 £70,000-£79,999 0.88 £80,000-£89,999 0.50 £90,000-£99,999 0.24 0.45 Over £100,000 Investments Benefit claimants All benefits 12.62 Jobseekers allowance 2.28 Incapacity benefits 6.01 Lone parent benefit 2.16 Carer’s benefit 0.87 Disabled benefit 0.70 Severe disability allowance 0.49 Savings account(s) 11.50 Pension credit 5.57 Shares/share options 0.99 State pension 14.09 ISAs 5.54 No savings 46.33 Financial exclusion 8.55 No direct payment account Understanding Charts Unless otherwise stated, charts show the Index and Mean %. The Index is shown as a bar, and the Mean % is shown to the right: Credit and debit cards 1 43.95 2 29.52 3 or more 26.52 Mean % 12.48% Index 0 0 50 100 150 200 50 100 150 200 Perceived ability to cope 18.22 Comfortable on income Coping on income 46.11 Difficult on income 25.10 Very difficult on income 10.57 0 50 100 150 200 A B C D E F H G I J K L N M O 57 58 59 60 Raja and Shazia Group N: Terraced Melting Pot Lower income workers, mostly young, living in tightly packed inner urban terraces, including some areas of high diversity 7.13% 6.54% Our vehicles Number of cars per household Segment 28.04 Basic 1 car or light van 52.28 Executive 2 cars or light vans 17.39 Lower medium 3 or more cars or light vans 2.29 Luxury 210 None Minivan Age of car Small 0-3 years Sports 3-6 years Sports utility 6-9 years Upper medium 10+ years Unspecified Purchase type Brand origin New Czech Republic Used France Germany Fuel type Petrol Italy Diesel Japan Hybrid electric South Korea Unless otherwise stated, charts show the Index and Mean %. Other Sweden The Index is shown as a bar, and the Mean % is shown to the right: Transport to work Understanding Charts UK Mean % 12.48% Index 0 50 100 150 200 Work at home 7.09 Public transport 22.12 By car or van 55.65 Travel on foot 14.90 0 50 100 150 200 USA 0 50 100 150 200 Supporting Notes These pages have been designed to help you understand the essence of each of the groups and types. We have sought to highlight the key features which make each group distinctive, and which would be useful to bear in mind when devising communications or treatment strategies. The descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be comprehensive. We have taken account of a wealth of information from both census and non census sources - such as the electoral register, shareholder and directors' lists, and local levels of council tax. This information is supplemented with information from market research surveys which can be cross tabulated by Mosaic, including the ONS Annual Expenditure and Family Survey, University of Essex’s British Household Panel Survey, Research Now’s online panel, YouGov’s specialist financial survey, GfK NOP’s Financial Research Survey, BMRB’s Target Group Index Survey, Experian Hitwise’s online competitor intelligence, the National Readership Survey and the British Crime Survey. We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires. To complement this formal information there is of course a large body of knowledge, accumulated over the years, on the relationship between customer behaviour and previous versions of Mosaic which has been used to support the patterns highlighted in these pages. In building a picture of each of these categories this wealth of statistical information has been enhanced by a comprehensive series of visits to each of the different types of neighbourhood. Likewise much of the historic context which is contained within these portraits results from many decades of geodemographic analysis and of visits to assess the vitality of different regions. Caveats Clearly not every postcode matches exactly to just one of the groups and types. These descriptions are therefore what sociologists would describe as 'ideal types', pure examples to which individual cases approximate only with various degrees of exactness. They focus on the statistical bias of a type of neighbourhood, on the demographic categories which are more numerous there than elsewhere in the area and which give the neighbourhood its distinctive character. In addition, because the boundaries of postcodes and census output areas do not exactly match boundaries in housing type, it is inevitable that addresses close to the boundary of many output areas may in certain cases not appear to have been allocated to the most suitable category. There are cases too where the same types of neighbourhood will contain people of similar character and behaviour but living in very different types of accommodation according to where in the area they may live. Supporting Notes Variables - Mean% and Index Charts are provided for each of the variables used to build and describe the UK segments. The variables are grouped together by category. For each group, the charts show the Mean% and Index for each variable. Understanding Mean% and Index Mean% show the percentage of this group/type with this characteristic. For example, consider Residence Type for Group C: 328 Detached 58.39 Semi-detached 10.99 Bungalow 9.51 Terraced 1.88 0 50 100 150 200 This shows that: 58.39% of Group C have a detached house 10.99% of Group C have semi-detached house 9.51% of Group C have a bungalow 1.88% of Group C have a terraced house The Index shows how the variable compares with all households in the UK. An Index of 100 is the average. An Index greater than 100 shows that this variable is over-represented when compared with the average. An Index less than 100 shows that this variable is under-represented when compared with the average. The Index is shown on the chart as a bar: Mean% Index above 100 Index below 100 328 Detached 58.39 Semi-detached 10.99 Bungalow 9.51 Terraced 1.88 0 50 100 150 200 Index 100 (UK average) The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown as 200 along with the exact Index.
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