wipro.com Are You Doing Enough to Plug Revenue Leaks in Your Manufacturing Process? wipro.com A tiny Adidas factory in Ansbach, operating parameters to plant manage- Germany, is currently drawing ment. These parameters include excep- the attention of the manufac- tions, variance and impending failures turing world. The factory will produce and are triggered with events, a funda- about 1 million running shoes for mental construct of Industry 4.0 and Adidas in the next few years! . Called a super factories. Under the MiQ umbrella “speed factory,” the highly-automated we have a variety of applications such as plant is primarily designed for two Revenue Leak Analyzer and Smart things: to bring production back home Non-Conformance Management. The to Germany and to give Adidas the Revenue Leak Analyzer has special capacity to respond faster to market significance for manufacturing. Manu- changes with new types of shoes. A facturing veterans know that revenue tertiary aim of the speed factory is leaks even in well-run Lean and Six even more exciting — to make shoes on Sigma operations. It does so for many demand, using robots to turn out reasons, starting from variances in plant customized orders within a day. to plant processes, mismatched labor If costs can be kept under check, this customization represents both growth and margin expansion opportunities not possible with traditional manufactur- and non-optimized planning. What makes this challenge daunting is the fact that collecting these parameters takes significant time, doggedness and cost. ing lines. So, it comes as no surprise that The Revenue Leak Analyzer differenti- forward-thinking companies like Adidas ates itself from other performance and BMW are striving to deliver extreme analyzer tools and methods with its customization using intelligent digitized ability of decentralized edge analytics production processes, connected IT for real-time dynamic performance and OT systems and Artificial Intelli- measure at production unit level for gence (AI) - all of them being key constit- product operation activities. Hierarchi- uents of Industry 4.0. cal computation enables unit-level For most organizations, replicating this level of customization-and all the other cool things-made possible by Industry 4.0 tools and practices will take several years of perseverance. Should they wait 5 years to put up a super plant and harvest the benefits of Industry 4.0? We think there is a faster way to feel and use performance metrics to be aggregated at station and plant level for financial cost, productivity provide and business quality, to information in realtime. This provides an opportunity for informed decision-making and to align manufacturing strategy and accounting systems. the power of Industry 4.0. We propose The truth is that transactional process raising the Manufacturing Intelligence loss doesn't receive as much attention Quotient (MiQ) of manufacturing organ- as it should. This is with good reason: it izations using Industry 4.0 practices. represents the lowest level of detail for MiQ is a philosophy – a way of collating operating parameters with the sole purpose of drawing insights, and giving profitability management and, in the past, has been difficult to accurately track the steady trickle and fix it in time. instant access and control of critical ! Source: http://www.adidas- group.com/en/media/news-archive/press - releases/2016/adidas- expands-production-capabilities-speed factory-germany/ 2 Does your plant have Manufacturing Intelligence Quotient (MiQ)? It may help to explain this through an understand the where and the why of industry example. Imagine a manu- poor Overall Equipment Effective- facturer of sophisticated centrifugal ness (OEE) data that is somewhat akin compressors for the auto and home to understanding why the patient’s markets. The manufacturer has a temperature has increased! Compa- target margin of 36% over the life of nies are waking up to the fact that the assembly of a compressor. However, gaps reducing the value of their data due to production gaps and process must be bridged. What is becoming complexities, there is a significant apparent is the need for granular, erosion of margins, which go down as non-siloed and real-time information low as 25% at the SKU level. The pertaining to product margins. These manufacturer is unable to tell in real organizations are now ready to time where the problems are. embark on the next level of maturity For a large organization, where the cost of quality could run into anything In from $100 to $250 million, moving compressor manufacturer, first pass the needle by even 3% to 4% can be yield that typically hovers between significant. The good news is that 79% and 83% could improve to 93% improving MiQ to plug revenue leaks after the introduction of a suitable is relatively simpler than launching MiQ application. The gain is signifi- the complete line up of Industry 4.0 cant, and is certainly noteworthy technologies. when you consider the fact that no This second level of detailed data has a second advantage – it can also be used to provide root cause data to Injecting MiQ into your plant with MiQ and access significant gains. our earlier example of the changes are required to be made to the bill of material (BOM), plant equipment or operations manpower. Manufacturing plants need applica- has become much easier today to tions such as the Revenue Leak create and deploy these applications Analyzer that capture data with the using right granularity, at the right leak technologies and real-time analytics. modern interfaces, cloud points (see Figure 1), in real time. It 3 TPM/ Overall Equipment Effectiveness Machine • • • • • Scheduled stops System disorders Setup time losses Change over time Short stop and load losses • Procedural and organizational losses • Rate losses • Loss of quality machine Manpower • System failure due to faults • Setup and adjustment • No–load and short stops • Decreased velocity • Quality losses • Reduced output and start-up losses • Vacation, sick leave, absenteeism • Overtime • Planning losses • Flow losses (waiting time) • Quality losses • Movements • • • • • • Unused energy consumption during production • Unused energy consumption with reduced production Material Quality Process • Losses due to idle and small stops • Capacity losses • Start up losses • Operating Losses • Quality losses • Losses due to molds, tooling and fixtures • Loss of volume • Inventory losses Energy First pass yield Scrap / rejects Rework Customer returns Assembly yield • • • • Loss of quality material Over production Inventory – FG/RM Inventory turnover Figure 1: Possible Revenue Leak Points in Manufacturing These applications address the prob- is here that organizations must consid- lems of aggregated, dated and siloed er a technology partner that makes financial information pertaining to data the center for all strategic and margin, inventory and profit. They tactical change. solve the problem of margin leaks with near real-time insights through process mining techniques applied on a per unit cost basis and relate it to process gaps. In other words, a Revenue Leak Analyzer captures the event that causes the leak at an SKU level, assigns a cost to the event and shows this in real time. The trick is to make sure the expertise to implement the solution at the right points in the manufacturing process is available. It What happens after an organization or a plant has such MiQ applications in place? Once the applications are deployed, the insights they deliver can be further improved. The clues to improved performance lie in enriching the analytical data by supplementing it with data from other systems such as PLM and SCADA. However, as must be clearly apparent, that is a topic which rightfully deserves a deeper discussion in the future. 4 Sudhi Bangalore is General Manager and Head of Smart Manufacturing at About The Author Wipro. With over 14 years of experience in industrial engineering and business operations across industry segments, Sudhi’s responsibilities include strategy, market growth and P&L management for Smart Manufacturing. He was involved in the creation of Plant Technology Solutions group and the go-to-market partnership with a major European company. Prior to this, he headed Wipro’s Industrial Automation division. Sudhi holds a Masters in Industrial Engineering from University of Louisville and an MBA from Kent University. He can be reached at [email protected]. Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading information About Wipro technology, consulting and business process services company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of “Business through Technology.” By combining digital strategy, customer centric design, advanced analytics and product engineering approach, Wipro helps its clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, Wipro has a dedicated workforce of over 170,000, serving clients across 6 continents. For more information, please visit wipro.com or write to us at [email protected] 5 DO BUSINESS BETTER CON S U LTIN G | SY STEM IN TEGRATION | BU S IN ES S P ROCES S SE RVICE S WIPRO TECHNOLOGIES, DODDAKANNELLI, SARJAPUR ROAD, BANGALORE - 560 035, INDIA. 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