More than sun, beach and heritage: innovating Mediterranean tourism through creative tourism. Interactions, co-operation, competitiveness and economic development. M. Teresa Fernández Fernández Rey Juan Carlos University (Madrid, Spain) Abstract This paper analyses the role of creative tourism as a source of competitiveness and locate its effects within the Mediterranean area. Creative tourism implies that both producers and consumers design and produce the service in interaction and that there is a knowledge transmission. Since creative tourism is a very recent activity, both demand and supply features are studied showing that on the demand side creative tourism comes to meet the highest human needs (socialization or self-actualization) and on the supply that it is subject to differentiation. In the last part of this work the state-of-art and impact of creative tourism in Mediterranean countries is studied, making some proposals to achieve it. 1. Introduction Increasing competition between regions and cities for tourist resources is giving a more and more important role to creative tourism as an opportunity for development. This paper describes in a first part the concept and features of creative tourism and explains the main characteristics of its demand and supply. The second part analyses creative tourism in Mediterranean countries. The regional focus has been chosen because Mediterranean countries have a big tradition in tourism, because they have a common history and identity, and because tourism can be a key factor to promote competitiveness and contribute to the Euro-Mediterranean free-trade area. The paper starts with some of the recent and still scarce literature on creative tourism, trying to establish a concept which can differentiate it from other types of tourism. This definition can be broken out into different ways to approach the concept of creative tourism: as a service, as a concept suitable only for certain demand according to personal motivations and needs, as a result of an evolution and as a production process which implies many activities interactions not only with those traditionally linked tourism. In section three an empirical analysis stands out the main features of demand and supply. The demand analysis is the result of a survey carried out by interviews and contains many interesting aspects about motivations, spending and factors conditioning creative tourism. The supply side analysis explains the market structure of creative tourism. Section four is devoted to creative tourism in Mediterranean countries trying to know how this kind of tourism can contribute to the development and competition of the Mediterranean area, thus building a common identity and taking advantage of the tourism experience in the area, to the synergies trying to make traditional tourism resources more intangible. In this sense, the role of authorities in marketing cities and places and the use of new technologies is seen as very important to give knowledge and promote this kind of tourism. Some case studies are analised. 2. Creative tourism: a multi-approach concept The concept of creative tourism is very recent and references are still scarce and not always coincide because it is a subject difficult to grasp, it is a product of innovation although to some extent it means travel more than tourism. Creative tourism is wide in activities, wide in motivations and moves between the frontiers of culture and experience. Since the adjective “creative” could relate to the Anglo-Saxon concept of “creative industries” first addressed in the 1990’s in United Kingdom when referring to arts, culture, design, music, film, and tourism; Power and Gustafsson (2005) choose the concept “experience industries” intending “to shift focus away from the sort of producer perspective that usually dominates industrial policy to a consumer perspective that emphasises the importance in the knowledge economy of understanding consumer needs and preferences (KK-Stiftelsen, 2000 )”. Thus, tourism is included within experience industries in the Swedish sectoral classification (KK-Stieftelsen, 2003). The Creative Cities Network and UNESCO working group in their preparation for the first creative tourism conference say that creative tourism is “travel directed toward an engaged and authentic experience, with participative learning in the arts, heritage, or special character of a place, and it provides a connection with those who reside in this place and create this living culture (Creative Cities Network and UNESCO, 2006). Power and Scott (2004) say that the exact definition is not so relevant since “cultural”, “creative” or “experience” industries are concerned with the creation of products whose value rest primarily on their symbolic content which stimulates the experiential reaction of consumers in several ways. For this work and trying to be practical, the term creative tourism is near the definition of the Creative Cities Network and UNESCO working group, but emphasizing that what confers to creative tourism its identity is the close interaction between producers and consumers, who can interchange their roles, the sense of authenticity and symbolic charge or knowledge owned by a place and the transmission process of these knowledge, symbols or values which allow the tourist to acquire a new personal skill or capacity. The following approaches stem from the definition: 2.1 Creative tourism as a service where Both producer and consumer, can play sometimes each other’s role. That is the case for example of documented cases of tourist going to Namibia, who have learnt the local craftsmanship. These tourist have made their own artisan creations according to the local traditions and the local people have sold them in a process of mutual benefit: an intangible one for those who have acquired a new skill and a material one for the local tribes. There is a double intangibility due to interaction and feed-back and participation of tourist which can add his values, experience, ways of behavior, etc., every creative service can be different Due to the use of new technologies this kind of tourism can be sometimes be delivered or consumed in the absence of physical contact between the two parts of the relationship and no simultaneity is needed between the two acts. For example, nowadays it is possible to visit museums through internet with computer applications that have been prepared in advance. The visit can be all the creative you want by choosing different itineraries or complementing it with other internet resources. It implies the transmission of knowledge or skills by the use of tangible creations but more importantly of intangible resources like experience, quotidian know-how or values. Creative tourism gathers a wide array of diversified activities according to the personal needs to satisfy. These sub-types of creative tourism are developed in interaction with other economic activities which can be the known as creative ones: music, theater, films or not, like gastronomy, agriculture and nature or manufacturing. In every economic activity there is a potential source for creative tourism. Both aspects are widely explained in the following subsections 2.2, 2.3. and 2.4 2.2 An special kind of demand: the creative tourism seeks for the satisfaction of the most elevated human needs Creative tourists, who should more appropriately be defined as travelers, search for the satisfaction of the most elevated human being’s needs more elevated needs according to Maslow’s hierarchy (Maslow, 1943) like love and belonging, esteem and self-actualization. 2.3 Creative tourism as an evolutionary process leading to a post-modern way of production and consumption based on customization Richards, G. and Wilson, J. (2006) see creative tourism as “a solution to the serial reproduction of culture” as a result of “the rise of skilled consumption, the importance of identity formation and the acquisition of cultural capital in (post) modern society”. It is also more pronounced due to the globalization process which tends to homogenize tourism products and visitors’ behavior all around the world. These authors stand the challenge for places to convert physical heritage or cultural spectacles into more intangible resources where tourist are no longer passive consumers but active participants. Thus, creative tourism is the latest outcome of the evolution of the tourist activity. All changes are supposed to modify things and add new things. However, creative tourism is the result of a backwards evolution, searching for the origins. In this process the tourist becomes a traveler as it happened in the beginning of the tourist activity searching for authenticity. As a result, creative tourism is no longer a serial tourism, but a tourism adapted to each particular situation that depends on producer and consumer (whether they play the two functions), the place, the moment and the tangible and intangible resources. Figure 1 Evolution of the tourism production system First travelers Beach & Sun Tourism Individual tourism Cultural tourism Mass tourism Experience tourism Creative tourism Customised tourism Source: own elaboration This can be the result of a post-modern production system for tourism characterized according to Bell (1973) by the preeminence of professionals and technical people with university studies as the core of the post-industrial society, as well as a change of values in the society in transition from an “economist model” to a “sociologist one” tending to a more humanistic society abandoning the concept of people as machines. Therefore, tourism patterns are changing to more specialized activities where symbols, values, knowledge, experience and traveler’s participation are very important. 2.4 Creative tourism in relation with tourism and with other economic activities as source of development. Creative tourism not necessarily implies performing creative activities (Arts, Music, etc.) or shouldn’t only be provided by tourist agents. Since it implies that the tourist can acquire or develop skills only in that very concrete place or that he can live like this place people, it is interesting to know how economic activities can be linked to creative tourism to see how this kind of tourism can generate spillovers and economic development. Some of these interrelations can be featured in box 1, which has been built up according to the NACE codes. To set an example useful to distinguish creative tourism from different kinds of tourism we could take: theater (services, section R). Cultural tourism could consist of visiting a place and been told about its tradition in theater literature and theater festivals, experience tourism could be watching a theater performance in this city and creative tourism could be being taught to sew and design the costumes for the theater performance in that city which in this case implies also a manufacturing activity from section C. Box 1 Interaction between creative tourism and the rest of economic activities PRIMARY SECTOR: NACE Sections A and B Creative tourists will learn to grow plants, farming, fishing or extract gold in rivers (for this last example, visit the Tankavaara village in Finland): www. tankavaara. fi. Linked to rural tourism. SECONDARY SECTOR Section C: Manufacturing. Creative tourists can visit enterprises to learn about production processes. The more traditional and less complex are the more suitable they seem. For example: cheese making, manufacture of products of wood and paper, textiles and fur, printing, fabrication of perfumes and soap, tools, boats, jewelry, traditional musical instruments and traditional games and toys. It would be linked to enterprise tourism Section D: Energy and water Courses on how to maximize the use of resources to minimize the environmental impacts Courses on traditional waste forms and composting. Linked to rural tourism. Section F: Building To participate in the reconstruction of a village. Linked to: rural tourism, cooperation tourism, enterprise tourism TERTIARY SECTOR: SERVICES Section G: Trade and vehicle reparation. For example: Selling fish in a Mediterranean village. Section H: Transport and postal activities. A real example could be how to manage a traditional means of transport: a donkey in Mijas, Málaga (Spain). Another example could be how to be an ancient Roman courier and discover Mediterranean cities Section I: Accomodation and food and beverage service activities Creative hostelling: as a real example in Marrakech there are some hotels who offer regional cooking courses Section J: Publishing activities, programming and broadcasting activities, telecommunications, computer programming and information service activities. Creative tourism activities publication, especially creative tourism itineraries using new technologies Section K: Financial and insurance activities. Example: insurance for creative tourism particularly adventure tourism Section L: Real Estate. Real Estate activities for creative tourism Section M: Professional, scientific and technical activities. Real example: how science allows to art creation using fractals, microscope images. Other examples: legal advice for nonconventional creative activities which could turn out to be illegal. The action of advertising creative tourism. Veterinary activities in horse-riding courses Section N: Administrative and support service activities. For example renting video-tapes to support creative activities, or searching qualified employees for creative tourism activities, or travel agencies specialized in creative tourism or landscape activities Section O: Public Administration and defence; compulsory social security. For example: regulation of religious creative tourism by the Public Administration Section P: Education. Creative tourism is a good way to learn for students and as a complementary activity in Congresses Section Q: Human health and social work activities: Social workers help people to perform creative tourism activities for their social integration. Section R: Arts, entertainment and recreation. Creative tourism related to artistic performing activities. For some authors this should be the only and real section. Section S: Other services. Creative tourism as an activity of membership association Section T: Household employers. They should provide information on local traditions and creative activities for the non-local house owner. Section U: Activities of extraterritorial organization and bodies. They can advise creative travelers about some aspects. Source: own elaboration To sum up, it can be said that creative tourism is a multidisciplinary activity both conceptually and practically which can be approached from Economics; Environmental Sciences; History, Arts and Culture; Sociology, Anthropology and Psichology among others. 3. DEMAND AND SUPPLY OF CREATIVE TOURISM: MAIN FEATURES 3.1 Demand of creative tourism Little research has been carried out about the features of the demand side for creative tourism. For this work I have interviewed 28 people to establish their pattern of consumption of creative tourism. In a first moment I thought to go to the airport to make the survey but after that I considered that the difficulty of the concept could make that an stressful tourist could not understand it. So I have taken varied people amongst my friends, relatives and workers in Spain or abroad of my personal surroundings. Except for three cases I haven’t sent them the survey but interviewed them, explaining carefully the concept of creative tourism. This way of obtaining the information is also interesting because it has allowed me to situate every person within his context, having thus an economic, cultural, anthropological and societal approach, which really has an influence in everyone’s perception of creative tourism. I consider and must say it, that by now, with the little development and recentness of creative tourism, this is the only way for obtaining information. They are men (53.4%) and women, from ages between 22 up to 70, with very different backgrounds and civil and professional status, and some of them foreigners (39,3%). They have been asked about their past creative tourism experience and future desire and possibility for doing it (this last one in Mediterranean countries) and about their motivations to practice this kind of tourism as well as their spending and time duration in a normal holiday and in a creative one. The creative tourism pattern is shown first in table 1: Table 1 Creative tourism pattern of interviewed people (%) Desire to do creative tourism Desire and possibility of doing creative tourism Has had at least one creative tourism experience As a consumer of which it was an intended creative tourism activity creative tourism derived from other activity As a producer of which % were paid for it Source: own elaboration with interviews data 85.7 82.1 78.6 71.4 76.19 71.4 46.4 30.8 As it can be seen, there is a big desire to do creative tourism (85.7%), though someone has it difficult due to work reasons. A great deal of the interviewed people has had a creative tourism experience. It is also interesting to say that as a consumer, 71.4% states that at least one of their creative experiences was derived from another economic activity. These comments support what said in the previous section about the importance of interaction between creative tourism and other economic activities. It is significant as well that only 30.8% of the creative tourists taking the role of producers where paid. This indicates that informal economy is very present in creative tourism and I would like to set an example. Where I was one year old, we were spending our holidays in a little village on the East Mediterranean coast of Spain, near Alicante and Valencia. My father, a metal professional, decided to enjoy a fishing night on a fishers’ boat with the agreement of the fishermen where he could see, participate and understand the Fishing Arts and didn’t pay for it. This was 37 years ago. Yesterday, I have heard on TV that the Catalonian Fishermen Board is carrying out a pilot experience consisting of letting people to spend a journey on their ships knowing how to fish, and that it is done to complete the more and more reduced fishermen’s income. To promote and control this kind of activities can be a source of growth and development. How can personal conditions influence the desire and possibility of doing creative tourism? To know it some correlations are worked and shown in table 2 where it seems that only flexibility of time and personal motivation are behind the practice of creative tourism. Table 2 Personal features and desire and possibility of doing creative tourism correlations With a time flexible work 0.806 With a university degree 0.236 Being non-Spaniard -0,007 Being over 35 0.377 Income 0.142 Source: own elaboration with interviews data The cited reasons for doing and not doing creative tourism can be established in tables 3 and 4. Many motivations are related to the desire of knowing other ways of life, learning from them and interexchange with that people. This indicates that creative tourism motivations are related to the highest part of Maslow’s hierarchy of needs pyramid linked to socialization. It is also significant the number of reasons which see creative tourism coming up as a way of profiting for time and learning new things where working in a place which is not your actual home. Thus, we can see again the close interaction between creative tourism and other economic activities. It is also remarkable the reference to personal growth and personal enrichment linked to Maslow’s selfactualization needs fulfillment. Table 3 Frequency of given reasons for doing creative tourism To know other ways of life To learn for it For intercultural knowledge To analyse how they use their resources (economic context) To analyse their values and intangible things To understand and analyse a social context To interexchange knowledge and values To transmit the learnt culture and values into my family or society To help people To be more integrated while working out of my city For personal growth and richness To do a non-planned and stressful vacation For a sense of uniqueness To acquire new creative skills For a change Source: own elaboration with interviews data 13 12 7 6 4 4 4 2 1 5 4 4 4 2 1 It is remarkable to say that most of the reasons impeding the practice of creative tourism are related to work conditions or work time flexibility and to personal restrictive conditions, like for example having little children. These are also related to Maslow’s pyramid. We can say that only when the physical and security needs are covered we can devote time to more creative forms of tourism. Table 4 Frequency of given reasons for not doing creative tourism My work is very stressing and I want to rest I have an own business and it is very demanding Due to economic crisis it's cheaper another way of holiday It is not my use I have little children Source: own elaboration with interviews data 4 3 1 1 1 What is different is the spending pattern which varies according to motivations, status and personal conditions. To compare I have taken as a reference the ordinary expenditure in Spain in a conventional holiday which is 90 Euros per day, according to official statistics, see IET). A classification of creative tourists can be set up according to profitability of creative tourism and is shown in table 5. The first three categories make reference to people who pass or would be ready to pass all their free time travelling or in holidays in other places different from their homes and the rest categories contain people less prone to travel. Table 5 Holidays expenditure pattern according to the type of holiday carried out by creative tourists Prone to travel and profitable Cat. 1 Cat. 2 9 20 15 23.3 10 15 Average budget in a conventional holiday (eur) 766.7 2500 1425 Average maximum budget in a creative holiday (eur) 1866.7 2500 2100 Average days in a conventional holiday Average days in a creative holiday Cat. 3 Less prone to travel NonProfitable profitable Cat. Cat. 4 5 Cat. 5 Average days in a conventional holiday 10 9 Least prone to travel Nonprofitable Cat. 6 Cat. 7 4 12 23 Average days in a creative holiday 11 7 7 7 2 Average budget in a conventional holiday (eur) 668 1500 1200 140 1250 Average maximum budget in a creative holiday (eur) 990 2000 1340 350 275 Source: own elaboration with the interviews data 1. Category 1: really motivated for creative tourism with a constant travel budget. They spend one third or their holidays in a conventional vacation and would desire to spend the rest two thirds in creative tourism. People in their 30’s with stable works or non-family economic problems, two members of the couple work and pay by equal in their holidays. Prone to do-it-yourself experiences. People who in their conventional holidays spend on the average (around 90 euros) and the same in creative tourism by choosing non-expensive creative tourism holidays to enjoy more days. Travel with under age children or with friends. Profitability for creative tourism: though they are not big spenders they devote many days to the activity and travel accompanied. 2. Category 2: retired or near retirement with great flexibility of time and big spenders in creative tourism. They spend two thirds of their holidays in a conventional vacation and would desire to spend the other third in creative tourism. With a conventional spending over the average, would be willing to pay twice the amount for having an authentic experience. They Travel with the rest of the family in their 30’s all of them with well-paid works. Profitability for creative tourism due to their big expenditure. 3. Category 3: Non-migrant people without children with intercultural links by marriage or friendship. They would devote half of their holidays to intercultural creative tourism consisting of visiting couple’s family or friends. They really value the intercultural exchange for what they prefer to have a more reduced budget in their conventional holidays and spend more during their intercultural visits. 4. Category 4: Non-married people with stable works. They would share less than half of their holidays both in conventional or creative tourism. 5. 6. 7. 8. Spending pattern under the average in conventional holidays and more expensive in creative ones. Category 5: married people travelling in couple or with the whole family. Average expenditure in a conventional holiday and more expensive in creative ones. Category 6: Inmigrants. They devote most of their holidays to visit their relatives. Since they live an intercultural day-to-day they would spend less for a creative tourism activity. Their conventional holidays are visits to the family Category 7: Students with little income. They cannot afford a long or expensive vacation Category 8: Weekend creative people. Little impact for creative tourism. Really devoted to arts or gastronomy 3.2 Supply of creative tourism It is remarkable to see how the mass production system of tourism has lead to the creation of big hotels and travel agencies which have standardized the final product: our holidays. With the tourism standardization its market has turn out to be a perfect competition one, with similar products/service everywhere, that is to say, mass tourism has more to do with industrial markets than with services markets (those last ones more easily suitable to imperfect competition markets). And this is the real panorama when talking about tourism multinationals or big tourism enterprises which is the most prominent from the supply side. For this work I have analysed the web pages of some travel agencies and tourism enterprises and have discovered that the biggest and important the travel agent is, the little possibility appears to find something different than travel and hostelling (price, hotel category and number of days). There are only timid attempts to do something different related to experience tourism (for example Barceló agents in Spain, www.barcelo.es, developed some years ago a programme to hire travelers to tell their experiences in order to publish a magazine and show attractive different locations around the world). They developed the “smart boxes” which are defined as the perfect present for living a different break. In these boxes you can find an experience: horse-riding, spa, gastronomy. It is an attempt to improve and customize according to the type of consumer but in this innovative service there is little margin for the consumer for the interaction and the skills acquisition and the experience is carried out in a short times, normally week-ends. So, we must say that creative tourism is not present or has an insignificant role in big tourism enterprises. Creative tourism conforms however a differentiated market where small and medium enterprises (SMEs) can compete. The most specialized or creative is the service, the biggest will be the opportunity for an SME. With creative tourism, it can be said, that tourism goes back to be a real service, with a great deal of intangibility. But it is not only a matter of enterprise size, the real thing is in the inputs. How traditional resources of tourism (heritage or nature) can be converted into intangible resources or even when traditional resources are not present how a tourism value can be created. I have recently known from a village in Palencia, a lagging-behind region in Spain, where no one should desire to stop. They have devoted all many building facades for artist to go there and freely expose their works. It can be said that creative tourism it is most competitive when it can be described as a monopolistic competition market where all agents are implied in offering differentiated services full of authenticity and symbolic values linked to a particular place. A market where enterprises, authorities and customers interact, where every travel is different resulting from this interaction and agents’ characteristics and where a knowledge transmission is present. 4. CREATIVE TOURISM IN MEDITERRANEAN COUNTRIES The process of globalization and the European Union attempt for establishing a Euro-Mediterranean free-trade area is forcing countries to be competitive. Travel plays a positive role in most of these economies as it can be seen in table 6 and compensates the whole balance of payments. Table 6 Balance of payments and travel balance in some Mediterranean countries (million EUR) Balance of payment settlement Travel balance settlement -6304 955 Europe Bulgaria Cyprus -1832 885 France -22320 12785 Greece -32387 8833 Italy -37361 11199 Malta -347 449 Romania -16715 51 Slovenia -1455 980 -105894 27811 Algeria 22302 -115 Egypt 292 805 Israel 3304 -147 Na 812 Lebanon -1018 1708 Morocco -51 4591 Palestine Na -168 Syria 334 1632 Tunisia -679 1564 Spain North Africa & Middle East Jordan Source: Eurostat (2009) Why should creative tourism be promoted in Mediterranean countries? Richards, G. and Wilson, J. (2008) say that “cultural tourism is a “good” tourism because it attracts the right kinds of tourist who will appreciate the local culture and inject much needed money into the local economy thus promoting development”. This statement can be also applicable to creative tourism which can be a “good” form of tourism within the Mediterranean area for several reasons: It is (most of the times) environment friendly. This is especially important as a means to preserve the most deteriorated spaces in the Mediterranean which have suffered an oversized coastal expansion in other times and can also avoid this kind of expansion in those areas which have less tourist tradition. It preserves the physical and cultural heritage and contributes to increase it. Both producers and consumers maintain and spread, many times by word of mouth, the intangible heritage: values, symbols, skills in art or a particular atmosphere that can be destroyed with the homogenization of culture due to globalization. This should enhance the image and prestige of the area with a new air and reinforce its identity as a whole. Creative tourism, frequently (but not always) employ high-skill, creative workers and is carried out by people with certain knowledge or at least an interest to know. In less-advanced areas, like East Europe or North of Africa and the Middle East, the interexchange between the travelers and the local people can contribute to knowledge transmission that can increase knowledge and culture of the inhabitants of those laggingbehind regions. This is an important externality. Creative tourism can contribute to the quality of life in the Mediterranean countries due to the services and inputs associated to them and to the generation of spillovers. It can contribute to avoid the loss of employment and provide with new economic opportunities and jobs. It can compete with cheaper destinations based on beach and sun. There is a real demand for it in several scopes which could promote development as shown in table 7 with information from the interviews. Table 7 Frequency of preferences for creative tourism in Mediterranean countries Ecologic tourism in remote coastal or mountain villages Integrating in a place by living with local people Improve life conditions of local people Gastronomy and enology Fish hunting and selling Sports tourism Extrancting intangible things Dance Source: own elaboration with interviews data 9 6 2 4 3 2 2 1 Ecologic and rural tourism stands in a prominent place, followed by the integration and everyday life with local people. Taking into account the production structure in some Mediterranean countries which appears in table 8 we could say that Bulgaria, Romania or Greece together with most of the North African and Middle-East countries could be good destinations for this kind of tourism. The other countries would be more specialized in obtaining intangible things from heritage or culture and to provide creative tourism by the interaction of economic activities. Table 8 GDP per capita at current market prices and contribution to gross value added by economic activity sector in 2007 in some Mediterranean countries ( EUR and % respectively) GDP per capita % Agriculture Bulgaria 3763 6.2 Cyprus 20120 France 29848 Greece % Manufacturing %Construction % Services Europe 24.1 8.2 61.5 2.2 9.8 9.1 78.9 2.2 14.0 6.5 77.3 20425 3.8 13.3 7.0 75.9 Italy 26127 2.1 21.4 6.1 70.4 Malta 13398 2.6 18.4 3.6 75.4 Romania 5743 6.4 27.0 10.1 56.5 Slovenia 17146 2.4 26.4 8.0 63.2 Spain 23622 2.9 17.5 12.3 67.3 North Africa & Middle East Algeria 2874 8.0 51.9 9.4 30.7 Egypt 1293 13.8 33.4 4.4 48.4 Israel 16679 1.8 17.7 5.0 75.6 Jordan 1873 2.5 20.8 4.0 72.7 Lebanon n.a. 6.2 8.1 10.7 74.9 Morocco 1779 13.7 20.5 6.8 59.0 Palestine 1022 6.5 14.8 7.7 71.1 Syria 1538 20.3 31.9 3.6 44.3 Tunisia 2579 11.4 29.1 6.0 53.4 Source: Eurostat (2009) However, this desire for creative tourism from the demand side seems not to be very well fulfilled on the supply side, at least officially. Few countries’ tourism board web pages contain creative tourism as shown in table 9 Table 9 Mediterranean countries with creative tourism in their Tourist Board web pages Group 1 OUTSTANDING PRESENCE OF CREATIVE TOURISM Palestine Living with local people with the contact of the NGO'S who promote it Creative Agro-Tourism and Agro-Tourism Fairs Morocco Customised and very detailed itineraries with contact enterprises Egypt Customised creative culture and nature activities with contact enterprises. Fidelisation programme. Customised travel planner. Multimedia experience. Lebanon A detailed list with contact with enterprises providing creative tourism Romania Rich in active holidays. Customised travel planner Customised travel planner, experiences on the main page and multimedia Cyprus experience Group 2 WITH SOME CREATIVE TOURISM ACTIVITIES Motivational outings for enterprise workers, creative nature and gastronomic Slovenia tourism France Creative wine and mine tourism. Customised by country of origin. Spain Creative wine, sports, adventure and nature tourism and fairs tourism. Israel Creative religious itineraries Greece Creative agro-tourism Bulgaria Creative tourism in National Parks Source: Own elaboration with OfficialTourism Board web pages of countries having coastal lines with Mediterranean Sea according to the address provided by World Tourism Organisation (UNWTO) In this table 9 there are two groups of countries according to the presence of creative tourism in their official tourism web pages. It is remarkable to say that culture can be a burden that situates France or Spain in a second group, with only some creative activities, lots of culture and a certain development of experience tourism. In this sense, both countries seem to follow the pattern of tourist evolution described in figure 1. Morocco and Egypt seem to have overcome this and offer a customized culture with lots of creative activities. It is also remarkable to see the case of Palestine, in my opinion, not the best attractive page but the best one from the creative tourism presence that lacking in tourism infrastructure and many resources, offers what it has: living with the local people and creative agro-tourism. A good scheme of creative tourism should follow: A close interaction of all agents at a local, regional and Mediterranean level. Since the market structure favours SMEs due to their capacity of differentiation, public authorities should collaborate with them in promoting creative tourism activities and manage not only the tangible resources but also the intangible ones. It implies to say good-bye to oldfashioned marketing models in favour of more complex models with a wider range of actors and cultural resources (Richards, G. and Wilson, J. (2008). A very relevant case study due to the singularity of being provided by a public body is the Barcelona creative platform offered performed by the Barcelona Tourist Board and FUSIC (Foundation for Society and Culture). Its internet site is www.barcelonacreativa.info displayed in several languages. Its objective is to develop creative tourism in Barcelona city, which is define in this platform as “a new form of discovering a culture in which the visitor takes part in creative and educational activities during his stay, and by this way, has the opportunity to exchange enriching experiences with native people. It is thus a sustainable one, as its main resources are local culture, human relationships and creativity”. It is addressed to creative people who can rent an space in the city to develop Arts projects within the city in the fields of Architecture, Design, Fashion, Street Arts, Decorative Arts, Plastic Arts, Visual Arts, Circus and Theater related Arts, Dance, Gastronomy, Literature, Music, Language schools, Science and Technology services to support Arts and show. Being a platform it allows meeting creative visitors for a better exchange. It also aims that noncreative people can live the “real” life of the city by offering creative hostelling and popular culture. As it can be seen, this initiative is built up on many activities interactions and generates several spillovers. It is very interesting to see the how it contributes to the visitors’ fidelisation through a register where the visitors state their interests and can be contacted for future related events. The creation of clusters to reach a critical mass on some aspect related to creative tourism. Authorities should establish some rewarding programmes for the population in general to imply in creative tourism, for example giving them some money for hosting a tourist and make him live a real creative experience. 5. Concluding remarks Creative tourism has been analyzed in this paper as a multi-approach concept. It has differentiated features within service, it implies an interaction of producer and consumer in its design and consumption, it implies a knowledge transmission which allows both producers and consumers to develop new skills. It is also the result of the evolution of the production system of tourism from a mass production to a more customized one. It shows many interactions with other economic activities which can generate important spillovers. The empirical analysis shows that demand of creative tourism is linked mainly to personal motivations linked to socialization, self-esteem and self-actualization and it is negatively sensitive to pressure for time. Supply of creative tourism shows a monopolistic competition scheme with a great deal of differentiation and the prominent presence of small and medium enterprises. Creative tourism can be a source of competitiveness for Mediterranean countries and can contribute to the social cohesion and common identity of those countries. Authorities should develop marketing strategies and programmes to imply the highest number of agents. 6. References: Bell, D. (1973): The Coming of Post-Industrial Society, A venture in Social Forecasting, Basic Books, Inc, New York Eurostat and European Commission (2009): Euro-Mediterranean Statistics KK-Stiftelsen (2000): Blandade upplevelser, Stockhlom KK-Stiftelsen (2003): Upplevelseindustrin 2003 Statistik och Jämforelser, Stockholm Maslow, A. H. (1943): A theory of human motivation; Psychological Review, 50, 370-396 Power, D. and Gustafsson, N (2005): “International Competitiveness and Experience Industries”; Report 2005:15, ISA, NUTEK and VINNOVA, Stockholm Power, D. and Scott. A (2004): Working through knowledge pools: labour market dynamics, the transfer of knowledge and ideas, and industrial clusters, Urban studies 41 (5/6): 1025-1044 Richards, G. and Wilson, J. (2006): “Developing creativity in tourist experiences: a solution to the serial reproduction of culture?”; Tourism Management, vol. 27, Issue 6, December 2006, pp. 1209-1223 Richards, G. and Wilson, J. (2008): From cultural tourism to creative tourism. Part 2: changing structures of collaboration, Arnhem: Atlas www.albaniantourism.com www.bulgariatravel.org www.barcelonacreativa.info www.croatia.hr www.visitcyprus.org.cy www.egypt.travel www.enit.it www.franceguide.com www.gnto.gr www.lebanon-tourism.gv.lb www.montenegro.travel www.romaniatourism.com www.serbiatourism.org www.slovenia-tourism.si www.syriatourism.org www.tourism.gov.il www.tourism.jo www.tourismtunisia.com www.tourismturkey.org www.tourspain.es www.unwto.org www.visitmalta.com www.visitmorocco.com www.visit-palestine.com Author contact address: Name and title: M. Teresa Fernández Fernández, Prof. of Applied Economics Institution: Universidad Rey Juan Carlos Department: Economía Aplicada I Full address: Paseo de Artilleros, s/n 28035, Madrid, Spain E-mail: [email protected] I agree this paper to be published in the proposed by the Congress journals and books or as a working paper
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