Planned Giving in the Big Picture Talking About Your Numbers to the People Who Count William D. Samers and Steven L. Meyers As gift planners, we live in a world where numbers matter. Every day we work with tax deductions, payout rates, tax rates, Applicable Federal Rates, life expectancies, market values, cost bases, exclusion ratios, investment returns and more…we’re swimming in numbers. Our challenge is to make sense of those numbers and communicate them as needed in ways that are appropriate to our particular audience, while not losing sight of the donor intent that drives each gift. At times our audience may be comfortable with numbers, but have limited knowledge of gift planning strategies, as in the case of a charity’s chief financial officer or auditors. At other times, we may be communicating with donors or a charity’s senior management who have limited tolerance for numbers and simply want to see the big picture. How to report total planned giving dollars is one of the most common dilemmas facing many charities. In any given year, a charity may receive a broad spectrum of planned gifts including bequest distributions and life income terminations that reflect prior gift planning efforts, current gifts of appreciated assets, and gifts that will help fund the future such as new life income gifts and bequest commitments. Common reporting methods, however, generally omit one or more of these dimensions of planned giving. In this article, authors William Samers and Steven Meyers describe a reporting tool that they have used successfully to make sense of the numbers for their donors, board members and senior level management. Their emphasis is on communicating the big picture, reporting planned gifts and other types of gifts in a way that reflects the combined impact of past, present and future fundraising efforts. While Meyers and Samers report planned gifts solely based on their face value, they also include recommendations for reconciling with FASB accounting standards. When a discussion of present value is called for, a similar approach could be used to reconcile Total FRD reports with NCPG’s Valuation Standards for Charitable Planned Gifts. Each of these tools—like a swimmer’s strokes—can prevent us from drowning in numbers. Choosing the proper tool for the job at hand, whether counting, accounting or valuing, and then communicating well about the resulting numbers, is an important part of our work as gift planners.— Scott Lumpkin, NCPG Task Force on Valuing Planned Gifts Journal of Gift Planning 11 12 Lately, we’ve observed a great many organizations discussing new planned gift programs, ramping up their existing planned giving program or struggling to integrate their traditionally separate planned and major gift programs. This seems like a logical reaction to a new reality: fundraising is much tougher than it used to be, for fundraisers AND for donors. We are living in a more dangerous world, with a more uncertain economy and with new and more confusing tax laws. Especially in the post-September 11 world, where intense scrutiny of public institutions (including charities) is the norm, who can blame donors for being much more thoughtful and donor-centered about their philanthropy and about what, when, how, where and why they give? Against this backdrop of dramatic change, donor-centered gift planning offers the best possibility for growth in stagnant fund raising programs, and therefore, planned giving is getting more attention than ever. Perhaps there has never been a better time for charitable organizations to seriously face the impediments to integrating major and planned gifts programs and finally bring planned giving into the mainstream. The concept of Total Financial Resource Development (Total FRD) provides a new framework for talking about our numbers to the CEO, CFO, trustees and other people who count. Total FRD is based on the idea that a fundraising program is a complex system, consisting of many types of gifts that fit together in a big picture, but that are not always visible in conventional fundraising models for reporting, counting or valuation of gifts. The Total FRD multidimensional fundraising model, along with a series of specific structured reports (we call Total FRD Profiles), offers a more realistic picture of fundraising achievement than traditional contribution reports inspired by the Financial Accounting Standards Board (FASB). It is important to note that the tools we suggest will complement (and reconcile with), but not replace, traditional fundraising reports. As you will see later, our reports “reconcile” with FASB, because that is our organization’s reference standard, however they could just as easily have been compared with another standard or compared with the valuation methodology set forth by NCPG’s valuation taskforce. One of the toughest challenges facing charitable organizations today is living up to the ideal of being accountable. What do we count and how do we count it? One of the most vexing issues for those seeking to energize their fundraising programs is that traditional “contribution income” reports, following the rules for “accounting income,” simply do not recognize the fundraising achievements that lead to the largest gifts. They do not allow gift officers, especially major and planned giving officers, to convey the full impact of their work. The problem is compounded by outdated fundraising software which does not allow CEOs or their boards to see how planned gifts actually being received affect the big picture of their gift revenues. Because of these challenges, the impact that planned gifts actually have on annual results may be underestimated, while their potential for future support remains largely invisible. The unfortunate consequence is that fundraising professionals who are particularly adept with gift planning techniques may not obtain sufficient program support, recognition or compensation. These are just some of the many signs that it’s time for a change. An Organizational Imaging Technique – We’ve tried to offer a multidimensional approach to fundraising management. Although we employ planned giving as a technology, our approach is about fundraising, not just about planned giving. The profiles are best understood as an imaging technique you can use to view the inner workings and dynamics of your entire fundraising program and provide a larger context for all the gifts you receive, not just those you may classify as planned or non-planned gifts. We hope that professional gift planners will find this strategy valuable for advocating more effectively for budgetary resources, more friendly organizational policies on gift acceptance and improved recognition for donors, and for compensation practices that better reflect their own impact. Finally, we hope CEOs will benefit from this pragmatic perspective on planned giving, and that it provides better tools for advancing organizational missions. It’s a tall order. Journal of Gift Planning ACCOUNTING VS. FUNDRAISING MANAGEMENT We would like to be able to tell you that the “people who count” (key stakeholders like the board of directors and our internal financial managers) really understand how planned giving works and how it fits into the larger fundraising picture. But the truth is, sometimes the people who should be in the know, just don’t know. We see this when a major bequest comes in, and the boss or the committee chair says that this was “just money over the transom” and “it shouldn’t even count in your figures.” Further, in many organizations, not much thought is given to recognition of bequest commitments; where much thought is given, bequest recognition is often problematic. Translating Financials into Fundraising Reports Stockholders versus Stakeholders Counting planned gifts is difficult at least in part because many of the most significant fundraising achievements are just not visible in our conventional fundraising reports. Today’s fundraising reports were not designed so much as they were borrowed from the business world. They were made to track business results, not fundraising management. While contribution income reports and audited financial statements are essential for translating fundraising into financials, they are one-dimensional and woefully inadequate to be the sole management tool to measure performance of a fundraising program. Contribution income, under FASB requirements, provides a useful annual accounting snapshot of the cash value of gifts; however, it does not allow you to measure long term effectiveness of your fundraising. The contribution income report as a sole measure of success would be more appropriate if we had stockholders who were only interested in the company as long as they held shares. Stockholders tend to buy and trade stocks frequently, relying on the latest information and moving on. However, our organizations’ goals are more akin to those of stakeholders, like long term employees or founders, who are more interested in the enduring success of the company. In the not-for-profit environment, it is more appropriate to approach our work as it relates to stakeholders rather than stockholders, since institutions and organizations are more interested in long term solutions. Donors, of course, are the ultimate stakeholders, and the ideal system would provide an institutional record of their donative intent (i.e., what they transferred or committed to transfer) as well as the financial valuation of their gift. We observe many organizations where performance is measured solely by this contribution income standard. While it is logical in one sense for an annual campaign to utilize quarterly reports to track performance, to favor these results over sustainable success in a multi-year campaign seems counterproductive. Furthermore, having a quarterly report mentality and a short term focus is inconsistent with donor-centered gift planning— the type of gift planning that takes into account donors’ timing, interests and assets. Planned giving officers, whose job Journal of Gift Planning 13 descriptions call for them to concentrate on future gifts, find their successes and achievements are often overlooked, because such gifts and commitments are largely invisible to the campaign measurement system or seem at odds with the results most often “tested.” The Consequences of our Systems In summary, having borrowed the tools of business without developing our own fundraising standards, we pay a price every day. You could say we are “living on borrowed tools.” As a consequence: • Planned giving becomes mysterious—and in truth, we seem to take some pride in keeping it that way. • Most important, the donors (and their charitable intent) often get lost in the shuffle of valuation procedures, counting guidelines and calculations. Given all of the issues outlined above, and the fact that modern fundraising campaigns are increasingly complex multidimensional systems, organizations need to develop more effective management tools. Ideally, these tools will reflect and promote true fundraising achievements and recognize the way donors give and fundraisers really work in today’s philanthropic and economic environment. • Planned giving and gift planning professionals receive less institutional support than they deserve, in light of the impact they may have on the future of their organizations. • Fundraising programs and campaigns raise less, since planned giving is devalued (charitable dollars left on the table). • There is little qualitative analysis of big picture or of value added by planned gifts. PLANNED GIVING IN ITS OWN RIGHT—THE MICROSCALE VIEW • Our leadership is less educated about planned giving. Two Key Concepts • Recognition of planned gift donors is often grudging and limited. • Major gift fundraisers have limited incentive to promote or become educated about planned giving because the immediate results of planned gifts may not impact the bottom line. • Planned giving results that are counted are often reduced to keeping score of mass quantities—how much contribution income from how many gifts closed, how many people we talked to, how many seminars held and productive visits, etc. • 14 understood by the institutions we serve. (This is ironic for a profession dominated by individuals who are technically inclined, on the one hand, but who are very peopleoriented, on the other.) Generally speaking, we lack a shared vocabulary or common language for measuring results that is respected or Journal of Gift Planning Before we explore the impact of planned giving in the big picture—that is, on your organization’s overall campaign—we must establish two concepts that help leadership and staff have a better grasp on what planned giving IS in its own right. The first concept is a system for classifying and counting ways donors can structure their gifts: Three Dimensions of Planned Giving. The second concept is a simple and reliable method for gauging the potential cumulative impact of all the planned gifts received by your organization that have yet to “mature” or be realized fully: Planned Giving Inventory. Each concept uses planned giving terms we are all familiar with, though our “people who count” may not be. But in this format, we gain a better perspective on the importance of planned giving in its own right, as a solitary component within the larger fundraising system. This is a microscale view of just planned giving. Later, we will illustrate a similar concept on the macroscale of how planned gifts fit into the overall campaign picture. Three Dimensions of Planned Giving (Fig. 1) When talking about numbers to the people who count, we find it helpful to classify and report all planned gifts in three categories: outright gifts, irrevocable gifts and revocable gifts. Figure 1 illustrates this concept as three dimensions of equal size to illustrate their importance. In reality, however, the ‘bequests received’ segment tends to be the largest by far. To keep our stakeholders informed about progress, we also report each segment separately and track its history over time in separate charts. When talking about numbers to the people who count, we find it helpful to classify and report all planned gifts in three categories: outright gifts, irrevocable gifts and revocable gifts. We report each annually and track each category separately over time. A. Outright Planned Gifts – all cash received from bequest revenues along with testamentary pledges and liquidations of trusts; includes gifts of unusual or non-cash assets, such as those requiring appraisals. B. Irrevocable Gifts – split interest gifts such as gift annuities and charitable trusts in which the beneficiary designation is irrevocable. C. Bequest Commitments – gifts such as bequests, living trusts, and IRAs in which the charitable beneficiary’s interest remains revocable by the donor. The dimension of outright planned gifts would include cash received from a matured bequest commitment, as well as the cash “equivalent” from a binding testamentary pledge. Outright planned gifts, such as bequests received, are quite Fig. 1 Three Dimensions of Planned Giving commonly reported. However, testamentary pledges, which some organizations may refer to as a contract to make a will, are not as commonly classified as planned gifts, and you would not find them separately included under FASB rules. However, we think it is appropriate to classify testamentary pledges separately here. There is a difference between a regular pledge, which is meant to be paid during the donor’s lifetime—say, in one to five years—and a pledge acquired from an older donor, which is specifically structured to only be payable on death. In acquiring such pledges, the approaches and strategies are different and more akin to planned giving. Thus, in talking about our numbers to the people who count, the distinction is meaningful and real. A more mundane and operational distinction between the two is that an organization may choose not to send an annual bill to a donor for a pledge payable on death, as they would for a typical three-year pledge. Moreover, there is a clear distinction between what we are calling a testamentary pledge and a known expectancy. Because testamentary pledges are gifts intended by the donor and regarded by the institution and FASB as legally binding and enforceable, they are clearly different than what we normally refer to as known expectancies, which are revocable. The distinction is valid, regardless of whether an organization would ever choose to enforce a testamentary pledge. Journal of Gift Planning 15 Three Dimensions as the Building Blocks for Total Financial Resource Development Adopting these three dimensions of planned giving specifically, rather than three other dimensions, is important—not only when looking at planned giving in its own right, but also when considering the big picture of your overall fundraising campaign. By using these categories consistently, it is possible to move smoothly from the microscale planned giving world to the macroscale view of the organization’s overall fundraising efforts. Having a common language helps our leaders better understand how donors actually structure their gifts—planned and otherwise—and provides them with the education they need to consider their own gifts. Reporting consistently in terms of these three dimensions has enabled us to be accountable for our results and performance when requesting new or increased funding or advocating for more focused institutional efforts on planned giving. Finally, it will enable us to maintain consistency when the time comes to reconcile our new reports with the more conventional FASB-based contribution income reports and audited financial statements. Value of Planned Giving Program – Creating a Planned Giving Inventory (Fig.2) In addition to showing the impact of planned gifts on an annual basis, it is vitally important to be able to convey and estimate the impact of planned giving on the future of the organization, since that is where planned giving plays an even more significant role. The Planned Giving Inventory helps you convey to your leadership the potential impact of planned giving over time. In the years since we’ve employed this tool, it has provided impressive evidence of our progress. Presenting a planned giving inventory was an essential step in helping us to obtain the support we needed from both our professional and lay leadership for new planned giving initiatives. 16 Journal of Gift Planning Fig. 2 Planned Giving Inventory June 30, 2000 Total: $208,676,000 Planned Giving Inventory Defined Here, the term “inventory” serves a fundraising management purpose, rather than a financial purpose. The inventory provides a comprehensive listing and measure of the value of your known stock of future gifts that will benefit your organization. A planned giving inventory is a straightforward compilation and report of all completed planned gifts from which revenues have not yet been received. It is the answer to the question of how to keep track of planned gifts and commitments, both irrevocable and revocable, after donors make them, but before you receive the final proceeds. These future gifts include: charitable remainder trusts, gift annuities, known expectancies, open estates (estates in probate), testamentary pledges, virtual endowments and life insurance policies. The results of a planned giving inventory can seem quite dramatic to those who realize for the first time the extraordinary impact planned gifts are bound to have on the future of their organizations. More than one fundraising executive has remarked that—as impressive as this inventory of future gifts is—it represents only a relatively small percentage of the planned gifts they are likely to actually receive. Benefits of a Planned Giving Inventory for Your Organization Where are your future major gifts coming from? While it may seem like a great deal of work to prepare, there is a significant payoff for completing this inventory. The inventory reveals the total value of your overall planned giving program, not so much as a financial statement, but in a fundraising sense and in terms donors can understand. This can be a very large number, especially with long-standing programs, but even for a small program or a new program that has yet to produce significant revenues from bequests and other planned gifts. A planned giving inventory can help the staff and leadership of your organization realize the importance of planned giving, while emphasizing and highlighting important future campaign achievements of your organization. For instance, the inventory can help you identify individuals who are prospects for future major gifts. You can use the inventory to determine if you had prior knowledge of bequests, when they are received, and to begin developing an understanding of how effective your bequest marketing is over a period of time. In addition, for strategic planning purposes, you can question what level of inventory is needed to reach a certain level of annual revenues. It can also provide evidence that might be needed in your organization to support developing better donor recognition practices for revocable gifts. Finally, if at some point you find that you need to calculate present values for your gift expectancies, the inventory can act as a source listing to do so. Below, we will discuss the methods we used to create and calculate a planned giving inventory. It is important to note in advance that we have chosen not to “present value” the gifts, but rather to report them at face value. Each type of planned gift stands on its own and is listed in a way that illustrates its standing relative to other gifts and to the whole. The purpose of this exercise is plainly not to create a statement for financial purposes—that is already available through your organization’s audited statements—or to show the financial value the gifts have to the organization. Instead, the purpose is to highlight the way donors have structured their gifts and illustrate the importance of planned giving in the overall future fundraising program of the organization. If you create a planned giving inventory, we believe you will find it an essential new tool for talking about your numbers to the people who count in your organization. Creating and Calculating the Inventory Calculating the inventory is a technical procedure we perform annually. It is somewhat complicated the first time you attempt it, because it requires first that you review all your planned giving files and have certain information in either a database or Excel spreadsheet. Simply put, you need to keep accurate records so that each year you can recalculate your inventory based upon the prior year’s inventory and what occurred during the year. At the end of the year, we add new gifts and subtract gifts that have matured or those we know will not be fulfilled. Each organization may want to define certain rules when creating an inventory. Following are some of the rules we developed to ensure consistency and accuracy: • When given a range of numbers for a value of a future gift, be conservative and always use the lowest number in the range for a value. continued on page 42 Journal of Gift Planning 17 Samers, Meyers, continued from page 17 • If we are named as a contingent beneficiary, the gift is assigned a value of $0. • Fully anonymous donors, as well as ‘client of’ donors, are not counted in the inventory. • Estates and revocable expectancies with unknown specific amounts (including a percentage bequest) are assigned a value each year which represents the average bequest received from the past three fiscal years. In order to calculate the average bequest, use the sum of all distributions from every estate that has closed within the past three years (once all funds have been distributed) and divide it by the number of closed estates from the past three years. The average bequest is different than the average distribution size. • Charitable remainder trusts in which we are irrevocably named but in which the value of the trust is unknown are assigned the average value of all known trusts. • Estates in probate (open estates) are assigned only the unrealized portion of the bequest if the distributions have already begun. • Life insurance policies are assigned the face value of the policy. • Virtual endowments are assigned the multiple of the annual distribution times 50 years. Virtual endowments are endowments which provide us with annual stream of income but which are held and invested by an outside organization or commercial trustee. (They would not be considered as irrevocable or “bookable” gifts.) • Testamentary CRTs created by wills or living trusts in which the CRT has been funded after the death of the donor are recorded as open estates rather than CRTs. • CRTs with revocable charitable beneficiary, i.e., where donor reserves the right to substitute a different charity, are included as known expectancies. If we are provided with an updated value of the CRT, we assign that current value each year. 42 Journal of Gift Planning • For lifetime pledges (when donor pledges a certain annual amount for his lifetime), we assign the multiple of the annual amount times the donor’s life expectancy. • Charitable lead annuity trusts are assigned the multiple of the annual distribution times the expected number of years. Charitable lead unitrusts do not have an exact annual distribution, so we use the future value of the charitable estate tax deduction (based upon the expected term of the trust). PLANNED GIVING IN THE BIG PICTURE — THE MACROSCALE VIEW Building Total FRD Profiles of Your Campaign Now that we have illustrated a method for visualizing the impact of planned giving in its own right, we can offer an analogous approach for viewing the larger campaign as a system consisting of gifts of many types and structures. Our model of the big picture should reflect the impact of planned gifts in the broad context of all other gifts received—that is, as part of the organization’s Total Financial Resource Development. We call this a Total FRD Profile. Without a method for appraising and measuring the impact of planned giving in the big picture, many important fundraising achievements will continue to go unrecognized and unrecorded. In order to apply the Total FRD approach to an organization’s overall fundraising program, we have adopted a system for classifying and counting all charitable gifts that corresponds to the way donors actually structure those gifts. The model we use for viewing the big picture is in many ways parallel to that illustrated previously in reference to the Three Dimensions of Planned Giving, only more broadly defined. The categories we use also have the advantage of illustrating which types of gifts create contribution income for FASB purposes, and which are commitments that will be realized as income only in the future. Three Dimensions of Total Financial Resource Development 1. Cash or Equivalent Contributions — all cash or equivalent contributions. This has been further classified into the following five subcategories: outright gifts or cash (but not contribution income from CRTs or CGA or payments on pledges); legacies and bequests (including liquidations of trusts and bequests received); pledges (including lead trusts given FASB standards); testamentary pledges and gifts of unusual or non-cash assets, such as those requiring appraisals, (real estate, art, closely held stock, partnership interests, etc). 2. Irrevocable Life Income Gifts — all split interest gifts in which the charity designation is not revocable, including: charitable trusts, charitable gift annuities and other irrevocable gifts (retained life estates). 3. Documented Commitments— all revocable gifts such as documented bequest commitments, IRA designations and revocable trust beneficiary designations. We have sub-divided this into specified and unspecified amounts. We have set specific Journal of Gift Planning 43 standards that need to be met in order to characterize a gift as a documented commitment. Our standard is that we must have received something in writing from the donor indicating that they have executed a commitment in their will, living trust or on a beneficiary form. We do not require the official document. We recommend that you determine what standard works best for your organization. We use face value for the gift in part to allow for both the donor and the fundraiser to see their gift reflected in the report. Another reason to use the face value is that you can track long term fundraising trends better than with a “relative” number provided by a present value calculation — especially if your objective is to increase giving from year-to-year on gross number basis. (For more on this, see Figure 4.) The following chart enables us to account for gifts across the three dimensions of Total FRD in our entire campaign. Note how the footnotes fully disclose the sources of information and serve to reconcile this report with other contribution income financial reports. Fig 3. TOTAL FINANCIAL RESOURCE DEVELOPMENT SUMMARY Campaign Report for Fiscal Year 2000 (July 1, 1999-June 30, 2000) Type of Gift Fiscal 2001 Total Year To Date Fiscal 2000 1 Cash or Equivalent Contributions (note 1) A) Outright Gifts or Cash (Does not include income received from CRTs and CGAs, reported in category II, or payments on pledges) 17,278,000 24,666,000 B) Legacies and Bequests (cash received from planned gifts) (note 2) 10,663,000 14,350,000 C) Pledges (except testamentary) (note 3) 28,633,000 11,329,000 D) Testamentary Pledges (planned estate gifts) 10,850,000 50,000 67,424,000 50,395,000 E) Non-cash Assets (types requiring appraisals, such as real estate, art, closely held stock) Total Outright gifts Gifts and Pledges 2 Irrevocable Life Income Gifts (note 4) A) Charitable Trusts (CRTs) 3,606,000 3,778,000 B) Charitable Gift Annuities (CGAs) 1,159,000 1,445,000 4,765,000 5,223,000 C) Other Irrevocable Gifts Total Life Income Gifts 3 Documented Commitments (note 5) A) Gifts with specified amounts 2,850,000 3,790,000 B) Estimated value of gifts with amounts not specified (note 6) 1,286,000 2,315,000 Total Commitments Estimated 4,136,000 6,105,000 76,325,000 61,723,000 4 Total Financial Resource Development Notes 1. Total contribution income of $58.2 million, as reflected on the financial reports, is composed of $67,424,000 (Total Outright gifts and Pledges, category #1) minus end of year adjustments for the present value of pledges and testamentary pledges of $11,038,000, plus the contribution income portion of Irrevocable Life Income Gifts (category #2) of $1,793,000. 2. Legacies and Bequests include liquidations from previously recorded Life Income Gifts shown in category #2 and proceeds received from previously recorded documented commitments in category #3. 3. Pledges include binding gifts to be made over a 1-5 year period as well as binding gifts over donors’ lifetimes. 4. Irrevocable Gifts in category #2 are charitable remainder trusts (CRTs) and charitable gift annuities (CGAs) reported at their face value. 5. Commitments are documented commitments including executed wills, living trusts, beneficiary designations, etc. 6. Estimated value of unspecified commitments is based on a three-year average of 252 bequests received (Average gift: $128,600). 44 Journal of Gift Planning Full Disclosure The footnotes found in the chart are critical to the acceptance of the Total FRD report. Without these footnotes, this tool would never have gone beyond a draft stage. While every institution may be different, if you attempt to use this table, we strongly recommend that you include the footnotes. A simple footnote may make the difference between acceptance and rejection by other individuals with different agendas. This is especially true because you need acceptance from your CFO or others in the financial/accounting side of your organization before this chart can be used by your organization. Your financial officer and your CEO need to trust that your Total FRD report and their contribution income report describe the same financial reality. If they do not, this report will likely not be accepted in your organization. 1. Reconciliation with Contribution Income Financial Reports This note proves the “apples to apples” comparison between the Total FRD Report and your organization’s more traditional contribution income report. It allows for coordination with FASB rules and official audited financial statements. It is calculated by taking the sum total of all cash and pledges from Part 1 minus adjustments for the present value of pledges plus the contribution income portion (present value) of life income gifts found in Part 2. Although preparing the documentation for this note may be timeconsuming, it is essential for the credibility of the Total FRD report. [Author’s note: Although we have reconciled Total FRD with FASB, in the future, we hope the valuation standardds used with will be those provided by NCPG.] 2. Legacies and Bequests These include liquidations (cash received) from matured, previously recorded life-income gifts and proceeds from previously recorded documented commitments. As part of our disclosure, this footnote anticipates the issue of potentially double counting some gifts. This can occur because a gift may be counted more than once in different years. For example, a bequest commitment may be first recorded as a known expectancy and then be recorded again (this time as cash received from bequest) a few years later when the donor has passed away. If a donor makes a commitment and then dies and cash is received in the same year, we only show the gift once. Compared to a contribution income report, a Total FRD Report is much more valuable as an annual snapshot of giving because it allows us to examine and analyze several types of gifts that would otherwise be invisible, most importantly revocable bequest commitments and actual bequests received. In the case of a bequest commitment, this important fundraising achievement would not be visible at all in a contribution income report. In the case of an actual bequest received, this would be identified as cash received on a contribution income report. In both cases, the Total FRD Report is able to identify a gift for what it is—either a revocable commitment or a completed bequest. Thus, the FRD Report provides a much better snapshot of a single year, identifying the immediate contribution value and/or long term benefit of each type of gift acquired. However, if you want to examine fundraising results over a longer period of time, you would probably benefit from looking exclusively at contribution income as reported on audited financial statements. 3. Pledges These include binding gifts over a five-year period or over a donor’s lifetime. This allows you to distinguish between testamentary and regular pledges. 4. Life Income Gifts This makes it clear that you are reporting life income gifts at face value. 5. Commitments This footnote allows you to explain to readers what exactly are the commitments acquired, (executed wills, living trusts, beneficiary designations.) 6. Estimated value of unspecified commitments For bequests with no specified amount, we project a value using an average bequest, based on the three year rolling average of actual bequests received. For calculation purposes, bequests are complete only after all distributions have been received. Journal of Gift Planning 45 USING TOTAL FINANCIAL RESOURCE DEVELOPMENT PROFILES TO VIEW THE BIG PICTURE The illustrations below depict the same information as the numerical chart. Each one presents a different profile of your organization’s fundraising system. We think it is better for purposes of educating leadership, and it makes a greater impact, if results are shown in the form of graphs. While a visual learning style appeals to more people, it is still important to link this information to the Total FRD chart described above for those who expect financial information to be shown in a more number-oriented format. Using Total FRD Profiles for Evaluating Your Overall Campaign (Fig. 4) Total FRD Profile of the Big Picture — This is an Excel graphical version of the numbers in the chart showing overall fundraising along the three dimensions of Total FRD. In this view, you can see things that cannot be seen any other way: for Fig 4. Total Financial Resource Development Fiscal Year 2000 = $76,325,000 46 Journal of Gift Planning example, the almost cyclical relationship that becomes visible between new known expectancies and completed bequests. This provides an easy way of looking at trends without having to read a technical chart. (Note: this chart could also have a column for non-cash assets.) If your commitments remain substantially lower than your received bequests, your organization may have a difficult time of raising funds in the future. However, given that there are some donors who make bequests of which you may be unaware, your organization does not have to raise a similar amount of expectancies to realize them later as bequests received. This profile can also help you get a much better sense of the role each type of gift plays in your fundraising program in a given year, so you can begin to ask what happened and why. Total FRD Profile— Segmented by Region or Department (Fig. 5) This graph illustrates a profile of regional performance. You could also use a similar graph to show departmental or individual performance. Even at a glance, you can begin to see Fig 5. Total FRD By Region Fiscal Year 2000 total FRD = $76 Million the inner workings of your fundraising program and obtain valuable information for planning and management on the regional, departmental and national level. When you first view this profile, you may be surprised, as we were, to see dramatic differences from one region to the other. The “diversity” of giving patterns, or the lack of it, stands out in stark contrast. If contribution income alone were used to measure performance, many fundraising achievements would not be visible at all and none of diversity of gift vehicles would be discernable. You could call this an organizational imaging technique—drawing the analogy to magnetic resonance imaging (MRI). This snapshot of annual giving shows that some regions acquired more types of gifts than others—for instance, pledges versus bequests. You can also easily judge the relatively lesser importance of outright cash as a gift vehicle utilized in your fundraising program, compared with pledges. In addition, you can begin to gauge how results reflect your marketing effectiveness or the gift planning skills of your fundraisers, or even how the regional demographics may affect the types of gifts donors have chosen to make or fundraisers to solicit. A chart like this measures performance AND helps you to determine where to focus your planned giving educational efforts. It also allows you to observe where certain efforts or relationships have paid off. Profiling Total FRD Gifts by Size — New Pyramid Graph (Fig. 6) The general rule in major gift fundraising is that just a few gifts represent a disproportionately large percentage of your overall program. It is also the case that many of the largest gifts are planned gifts. However, even the impact of these gifts may be underestimated because they are often not visible as a part of the program. You can convey your program in greater dimension and more effectively by utilizing a Total FRD approach. Using the same information in the previous graphs, here we have characterized fundraising achievements as lead gifts, major gifts and all others. By including the full impact of life income gifts and known expectancies, this chart readily shows how planned and major gifts together shape the whole annual program. These Total FRD Profiles provide a threedimensional view of your overall program—a new kind of intelligence about your fundraising which you can use both to plan and to adjust your plans. For instance, it is clear how the whole program is affected when a region acquires a very significant pledge. Looking at several of these annual snapshots, you can also observe how, when regions consistently acquire no new known expectancies or revocable commitments, they may have to live from year to year on outright gifts or pledges. In certain regions, you might be able to clearly detect a pipeline effect, or correlation, between new known expectancies received over time and revenues actually received from estates. Fig 6 Total FRD Pyramid Distribution of Gifts by Amount Journal of Gift Planning 47 IMPLICATIONS FOR CORPORATE CHANGE — FUNDRAISING SOFTWARE Ultimately, even if the CEO of your organization adopts a Total FRD approach in concept, there will still need to be system changes for this approach to be fully institutionalized and carried forward beyond a few staff members who personally endorse it. This is a simple fact of organizational life. One way of institutionalizing change in this case would be to modify your database and fundraising software so that it incorporates the new model. Until the Total FRD multidimensional approach is built-in, it is unlikely that planned giving will ever really become a central part of a fundraising organization. Fundraising software should inform those who need to be in the know if they are dealing with a $350,000 donor or a $35,000 donor, and it should reveal how their support is actually structured. (See Fig. 7 for a glimpse of how this might be done.) However, most fundraising software has not been designed for the Total FRD approach. Most fundraising databases display only contribution income, and thus many planned giving donors are not represented properly, if at all. Fig 7. Tomorrow’s Fundraising Software — Institutionalizing Total FRD Donor Profile Screen for ___________________________________ Total FRD Profile 1. Cash/pledges (outright) $5,000 2. Life income gifts (irrevocable) $50,000 3. Bequests (revocable gifts) $250,000 Total $305,000 fundraisers need knowledge and information about donors and how they give. Total FRD profiling would ensure a threedimensional view of donors’ support, including outright gifts, life income gifts and bequest commitments, alongside their contribution income history. SUMMARY — PROFILE OF AN ORGANIZATION WITH PEOPLE IN THE KNOW It seems clear that the instinct to ramp up planned giving during this time of change can be a good one. Donor-centered planned giving can play a meaningful role in reviving major gift fundraising. However, in order to succeed in this process, your organization will need to move beyond the conventional measure of fundraising achievement as contribution income, and toward a three-dimensional view of fundraising as a system of many types of gifts. If the people who count in your organization are in the know, it follows that they will have a much better sense of the impact of planned gifts on your campaign. Without this sense, in many institutions, planned giving will remain either in left field or in a dim corner of the organization, rather than integrated into the overall development program. The concepts we have presented of the three dimensions of planned giving and Total FRD Profiles offer a common language to talk about the real work of fundraising and how to measure fundraising achievement. Extending these simple concepts from planned giving to the larger picture will enable you to view the strengths and weaknesses, as well as the depth and breadth of your campaign, and help you fine-tune your plans to move your program forward. Contribution Income Profle Total FASB Contributions $35,000 For the Total FRD approach to really have a persistent or permanent impact, and be integrated into your organization, 48 Journal of Gift Planning Most importantly, when the people who count adopt this new Total FRD approach, the following may occur: 1. Organizations will raise more money since individual fundraisers will be more focused on donor-centered gift planning than on quarterly “numbers.” 2. CEOs will have greater success at integrating planned and major giving in the organization, since fundraisers and donors will be recognized for gifts of all types. 3. Organizations will do what it takes to be better equipped to acquire more planned gifts, which is critical to their organization’s success in this newer, tougher fundraising environment. 4. Planned giving professionals will benefit from having more resources available to them. 5. CFOs, utilizing the Total FRD approach, will be able to consider better management information on a greater range of fundraising achievements. Because they are no longer relying strictly on contribution income as the sole measure of accountability and performance, financial officers will be viewed as more supportive of the fundraising activities of the organization and thus, more engaged with the CEO and leadership. 6. Leadership will have a better understanding of the organization and more information from which to make decisions, not only about compensation for gift planners, but about the future of the organization. 7. Leaders in the know are more likely to consider establishing their own planned gifts and legacies once they realize the impact such gifts have on the organization. 8. Organizations will have a new technique to encourage jobhopping fundraisers to concentrate on acquiring larger, more significant planned gifts, instead of focusing exclusively on gifts that hit the bottom line immediately. 9. Supporters of your organization will better understand and appreciate your fundraising efforts since your reports will clearly reflect their donative intentions and the gifts they have made. If the gift planning profession adopts the Total FRD perspective, then real integration of planned giving with major gifts can proceed. This would mean that gift planning professionals will be able to maximize their involvement in other areas of the organization because the work they have been doing will receive its recognition—and planned giving will finally get out of the box. POSTSCRIPT AND ACKNOWLEDGMENTS This article on “talking about your numbers to people who count” was first presented in 2001, at the National Conference on Planned Giving. The idea that planned giving could actually be part of the big picture began years before, as a kind of expanded gift activity report that needed to reflect “reality” for both the fundraising and the finance professionals, as well as the board of directors. When we presented at the NCPG conference, we were surprised by the frustration reported by many gift planners, who felt that significant fundraising achievements were often marginalized because of their organization’s counting and valuation systems. Since then, we have been gratified to hear that the concepts of Total FRD profiles and planned giving inventory have enabled many gift planners to demonstrate the impact and worth of their planned giving programs, first to themselves and then to their organizations, sometimes for the first time. We want to thank them and acknowledge that we have greatly benefited from their experience in adapting the original slide presentation into this article for The Journal of Gift Planning. Since we originally wrote this article, CASE has released revised Management Reporting Standards, which include recommendations for counting deferred gifts in campaigns. Even more recently, NCPG released its own Valuation Standards for Charitable Planned Gifts, and has established a brand new task force to develop related guidelines for counting planned gifts. NCPG should be applauded for developing valuation standards that are separate from the counting process. We hope this article makes the case for keeping counting and valuation separate. Steven L. Meyers, PhD, has been involved in charitable gift planning and program design for thirteen years. He is the vice president for planned giving at the American Committee for the Weizmann Institute of Science (ACWIS). Previously, Steven established the planned giving program at the Jewish Home for the Elderly of Fairfield County (CT). He holds a Masters in Organization and Management from Antioch and a PhD from the University of Buffalo. He is also a member of the Planned Giving Group of Greater New York and the Planned Giving Group of Connecticut, where he was a member of the board of directors. Steven has presented to the National Conference on Planned Giving and councils in Connecticut, New York and New England, as well as to the Association of Fund Raising Professionals (AFP). He speaks frequently on planned giving at fundraising organizations and at Weizmann regional offices throughout the country. William D. Samers, Esq., is the director of gift planning and member of the management team for the American Committee for the Weizmann Institute of Science (ACWIS). Bill is the vice president of the Planned Giving Group of Greater New York (PGGGNY) and a member of the faculty of New York University Center for Philanthropy and Fundraising. Bill has presented to the National Conference on Planned Giving and the Planned Giving Councils of New York, New England and Connecticut, as well as to the Association of Fund Raising Professionals (AFP) and the New York State Society of Certified Public Accountants. Before joining ACWIS, Bill was affiliated with the American Society for the Technion. Previously he was an associate at Heidell, Pittoni, Murphy & Bach, P.C. He is a graduate of University of Pennsylvania and received his J.D. degree from Boston University Law School. 50 Journal of Gift Planning
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