Improving Witness Safety and Preventing Witness Intimidation in the

Æ
Æ
Æ Improving Witness Safety and
Preventing Witness Intimidation
in the Justice System: Benchmarks for Progress
Æ
Æ
Æ
Æ AEquitas: The Prosecutors’ Resource on Violence Against Women
1100 H Street NW, Suite 310
Washington, DC 20005
Main | 202-499-0314
Fax
| 202-393-1918
www. AEquitasResource.org
The Justice Management Institute
DC Area Office
1400 North 14th Street
Floor 12
Arlington, VA 22209
Main | 720-235-0121
www.JMIJustice.org
Authors
Franklin Cruz
Senior Program Manager
T��
R�������
JusticeP����������’
Management Institute
V������� A������ W����
��
Teresa M. Garvey
Attorney Advisor
AEquitas: The Prosecutors’ Resource on Violence Against Women
1100 H S����� NW, S���� 310
Acknowledgments
W���������, DC 20005
The concepts, ideas, and tools in this publication are in no small measure products of the hard work and dedication of all the partners involved
in the Improving the Justice System Response to Witness Intimidation Initiative, a project of AEquitas: The Prosecutors’ Resource on Violence
Against Women with support from the Bureau of Justice Assistance, Office of Justice Programs, U.S. Department of Justice. We extend special
Main
| 202-558-0040
thanks not only to the dedicated staff of AEquitas but also to: local practitioners in Duluth, MN; Knoxville, TN; and San Diego, CA whose work
with AEquitas
and whose safety and accountability audits shaped much of what is contained here; the Battered Women’s Justice Project,
Fax
| 202-393-1918
whose staff participated in and recorded many of the audit activities; and the experts who reviewed the information herein and provided
input during the drafting process. The authors would like to acknowledge the significant contributions of Mary E. Asmus, Assistant City Attorney,
Duluth, Minnesota City Attorney’s Office and Scott Miller, Blueprint Coordinator, Domestic Abuse Intervention Project. We also specially
���.AE������R�������.���
acknowledge the formidable work of Ellen Pence and Praxis International for advancing the field of safety for victims of domestic violence.
The authors would like to acknowledge the varied and candid feedback of the following peer reviewers whose contributions helped to challenge and improve the quality of this resource: Audrey Roofeh, Training and Technical Assistance Coordinator, National Human Trafficking
Resource Center, Polaris Project; Robert Laurino, Acting First Assistant Prosecutor, Essex County Prosecutors Office; Caroline Palmer, Law
and2013
Policy Manager,
Minnesota
Coalition AgainstResource
Sexual Assault;
A. Fisanick,
Chief
of the Criminal
Division,
©
AEquitas:
The Prosecutors’
onChristian
Violence
Against
Women,
a project
ofU.S.
theAttorney’s Office for
the
Middle
District
of
Pennsylvania,
whose
opinions
reflected
in
this
publication
are
his
own
and
not
necessarily
those
of the U.S. Department
Pennsylvania Coalition Against Rape.
of Justice; Denise Gamache, Director, Battered Women’s Justice Project; Edward F McCann, Jr., Deputy District Attorney, Philadelphia District
Attorneys Office; Joyce Lukima, Vice-President, Services, Pennsylvania Coalition Against Rape/National Sexual Violence Resource Center;
This
was supported
by Grant
No.
2010-MU-BX-K079
the
Bureau
ofVice-President,
Justice
Sherylproject
Golstein, Program
Director, Education,
The
Harry
and Jeanette Weinbergawarded
Foundation,by
Inc.;
Steven
Jansen,
Association of
Prosecuting
Attorneys;
Wanda
Lucibello,
Chief
of
the
Special
Victims
Division
in
the
Brooklyn
District
Attorney’s
Office,
Kings
County
District
Assistance. The Bureau of Justice Assistance is a component of the Of�ice of Justice Programs,
Attorneys Office. The inclusion of individuals here as peer reviewer does not indicate their endorsement of this final product but their contriwhich
also includes the Bureau of Justice Statistics, the National Institute of Justice, the Of�ice of
butions were sincerely appreciated.
Juvenile Justice and Delinquency Prevention, the SMART Of�ice, and the Of�ice for Victims of
This publication
the JusticeinManagement
Instituteare
andthose
AEquitas
grant
2010-MU-BX-K079,
Crime.
Pointswas
of produced
view or by
opinions
this document
ofand
thesupported
authorsbyand
donumber
not represent
awarded by the Bureau of Justice Assistance, Office of Justice Programs, U.S. Department of Justice. The opinions, findings, and conclusions or
the of�icial position or policies of the U.S. Department of Justice.
recommendations expressed in this product are those of the contributors and do not necessarily represent the official position or policies of
the U.S. Department of Justice.
The information provided in this publication is for educational purposes only and is not intended
© 2014
AEquitas:
The
Prosecutors’
Resource
on Violence
Against Women, a project of the Pennsylvania Coalition Against Rape and Justice
to
provide
legal
advice
to any
individual
or entity.
Management Institute
1100 H S����� NW, S���� 310 | W���������, DC 20005
Main | 202-558-0040
Fax | 202-393-1918
���.AE������R�������.���
Table of Contents
TableofContents
Introduction...............................................................................................................................................................................1
PartI.DefiningtheProblem:VictimandWitnessIntimidation...........................................................................3
Howprevalentisvictimandwitnessintimidation?.............................................................................................4
Whatdoesintimidationlooklike?...............................................................................................................................4
Physicalviolence............................................................................................................................................................4
Explicitthreats................................................................................................................................................................5
Implicitthreatsandmenacingconduct................................................................................................................5
Emotionalmanipulation.............................................................................................................................................6
IntimidationpromotedbyunethicaldefenseCounsel...................................................................................7
Whoisvulnerabletointimidation?.............................................................................................................................7
Victimsofdomesticviolence.....................................................................................................................................7
Witnessestoorganizedcrime‐organg‐relatedviolence..............................................................................7
Humantraffickingvictims..........................................................................................................................................7
Immigrants.......................................................................................................................................................................8
Childandjuvenilevictimsandwitnesses............................................................................................................8
Victimsandwitnessesininstitutionalsettings.................................................................................................8
Conclusion.............................................................................................................................................................................9
PartII.IdentifyingSolutions:IntegratingVictimandWitnessSafetyIntoCriminalJusticeSystems10
Frameworkforchartingprogressinensuringsafety........................................................................................10
Commonsafetyvulnerabilitiesincriminaljusticesystems............................................................................11
Bestpracticeprinciplesforsystemiccriminaljusticesafetyresponses....................................................14
PracticePrinciple1.Planandimplementahighly‐visiblecoordinatedjusticesystemresponse
tovictimandwitnessintimidationthatspansthetimefrominitialreportofacrimethrough
post‐releasesupervisionoftheoffender...........................................................................................................15
PracticePrinciple2.Usecommunity‐basedapproachestobuildtrustwithneighborhood
residentsandtoencouragereportingofinformationaboutcriminalincidentsincluding
intimidation....................................................................................................................................................................16 PracticePrinciple3.Educatevictimsandwitnessesaboutwitnessintimidation...........................16
PracticePrinciple4.Equipcriminaljusticeleadershipandstaffwithanoperationalknowledge
ofintimidationandsafety........................................................................................................................................17
PracticePrinciple5.Maintainconsistentteamofcriminaljusticeactorsthatworkswith
victimsandwitnessestobuildtrustandrespondholisticallytotheirneeds....................................17
PracticePrinciple6.Usebothobjectiveassessmentsandinputfromvictimsandwitnessesto
determineriskofandvulnerabilitytointimidation.Usetheassessmentsandinputtoinform
witnesssafetyefforts.................................................................................................................................................18
Æ
PracticePrinciple7.Createinformation‐sharingpoliciesthatlinkjusticesystemactorsand
allowthemtoidentifypatternsofbehaviorandpossibleintimidationinindividualcases........19
i
Æ
Æ
Æ PracticePrinciple8.Makeallreasonableeffortstominimizecontactbetween
victims/witnessesanddefendantsthroughoutthejusticesystemprocess......................................20
PracticePrinciple9.Createasafespaceincourthouses............................................................................21
PracticePrinciple10.Tracktheprogressandoutcomesofeffortsandusethatinformationto
informsystemimprovement..................................................................................................................................22
Conclusion...........................................................................................................................................................................22 PartIII.ImplementingChange:AProcessforWitnessSafetyAssessmentandImprovement.............24
Backgroundonmethodology.......................................................................................................................................24
ActionStep1.Ensurethatthejusticesystemhasthecapacitytochange...............................................25
ActionStep2.Conveneanactionteamtoguidetheassessmentandleadimplementation............26
ActionStep3.Definethecurrentstateofvictimandwitnesssafety.........................................................26
Determining“opportunitiesforintimidation”.................................................................................................27
Determining“documentedincidenceofwitnessintimidation”...............................................................28 ActionStep4.Compareexistingpracticetobestpractices...........................................................................29
ActionStep5.Developandimplementanactionableplan............................................................................29
ActionStep6.Monitor,evaluate,andimprovevictimandwitnesssafetyefforts................................32
Conclusion...........................................................................................................................................................................34 Appendices:Tools,Tables,andAdditionalResources...........................................................................................35
AppendixA:PartIIResources.....................................................................................................................................35
AppendixB:PartIIIResources...................................................................................................................................37
AppendixC.RubrictoAssessOperationalKnowledgeofVictimandWitnessSafetyAmong
CriminalJusticePractitioners......................................................................................................................................38
AppendixD.IndicatorsofReadinesstoChange.................................................................................................42
AppendixE.ProtocolforAssessingandQuantifying“OpportunitiesforIntimidation”....................43
AppendixF.Information‐GatheringStrategiesforDeterminingSystemAlignmenttotheBest
PracticePrinciples............................................................................................................................................................46 Æ
Æ
Æ AppendixG.RubrictoDetermineAdherencetoBestPracticePrinciples...............................................49
AppendixH.SMARTObjectives..................................................................................................................................59
Æ
ii
IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
Introduction
Imagineyourselfasavictimofaviolentcrime.Youarephysicallyinjuredandyouaretraumatizedby
theevent.Youfearforyourownsafetyandthatofyourlovedones.Youstrugglewiththeemotions
andotherpsychologicaleffectsthatoftenfollowatraumaticevent.Youwonder,shouldyougotothe
police?Willthatputeveryoneinmoredanger?
Next,imaginethatsomeonehasreachedouttoyoutohelpyou.Heasksyoudetailedquestionsabout
thecrime.Youareuncomfortablerelivingtheevent,butyougothroughwithitbecausethispersonis
heretohelpyou.Whatwillhappenifthisinformationisshared?Thispersonconcludesthemeetingby
talkingaboutavailableresourcesshouldyouneedtotalktosomeoneorshouldyoufeelindanger
again.Youtrytotellhimyouarescaredbuthedoesn’twriteanythingdownbecausenothingspecific
hashappenedyet.Hegivesyouhiscardandthenleaves.Threedayslateranotherpersonasksto
speakwithyouaspartofaninvestigationintothecrime.Sheasksyouthesamequestionsandgives
youdifferentinformationaboutwheretogoforhelp.Youdon’ttellheryouarescared.Youcallthe
firstpersonwhovisitedyoutoaskforhelpinsortingoutwhatishappening,butheisnotavailable.
Youareinformedthatsomeoneelsehastakenyourcase,soyouaretransferredtothatperson.She
asksyoumorequestionsinordertogettoknowyou.Someofthequestionsarethesameonesyou
havenowansweredtwicebefore.Howwouldyoufeelnow?Whatwouldyouthinkofthesepeople
whosaytheyareheretohelpyou?
Nowimagineyouarecompelledtositinthesameroomwiththeindividualwhoattackedyou.The
individualcan’tgetupandhurtyouphysically,butcanspeaktoyou,gestureandsendyoumessages
throughtextorsocialmedia.Howwouldyoufeel?Whatwouldyouthinkofthepeoplewhoforced
youintothatsituation?
Theaboveisahypotheticalsituationthatonlyscratchesthesurfaceoftherealitiesthatvictimsand
witnesses1faceinourjusticesystemseveryday.Fromourprofessionalexperiences,weknowthat
manyperpetratorsofviolentcrimesintimidate,harass,threaten,andmanipulatevictimsand
witnessesinordertoavoidarrestandprosecution.Lessrecognizedishowthecriminaljustice
systemitselfmayfacilitateintimidationwhenconducting“businessasusual.”Theconventional
processofarrest,adjudication,andsentencinginvolvesfrequentinstancesofbringing
victims/witnessesandoffenderstogether.Signsofintimidationareoftenmissedduringthese
instances,whichcompromisestrustandconfidenceinthesystem.Justicesystemsacrossthe
countryhavenotkeptpacewithbestpracticesonvictimandwitnesssafety,despitewidespread
recognitionthatpromotingsuchsafetyiscriticaltotheadministrationofjustice.
Thepervasiveproblemofvictim/witnessintimidationincriminaljusticesystemsisonethat
requiresastrategyforchangeandfirmcommitmentsfromleadersandpractitionersalike.This
Resource,PreventingWitnessIntimidationandImprovingWitnessSafetyintheCriminal
JusticeSystem:BenchmarksforProgress,includestoolsforpractitionerstousecollaboratively
withintheircommunities.Thesetoolsareintendedtoprovidecriminaljusticeleaderswith
concreteguidancetoimplementbestpracticesinprovidingforvictimandwitnesssafety.While
manyexperiencedjusticesystemprofessionalsareknowledgeableaboutintimidation,fartoomany
incidentsarestillmissed,misjudged,orotherwiseleftunaddressedduetoalackofcollaboration
Æ
1ThroughoutthisResourcethetermsvictimandwitnessintimidationwillbeusedtogetherandsometimessimply
representedaswitnessintimidation.Theuseof“witnessintimidation”isnotintendedtoexcludevictims.
1
Æ
Æ
Æ IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
andstrugglingtorespondtothispervasiveyetundetectedcrime.Practitioners,therefore,mayalso
findthispublicationhelpfulindevelopingorreinforcingtheirknowledgeofintimidation,ortheir
colleagues’—bothinsideandoutsideofthecriminaljusticesystem—anddiscoveringwhatother
jurisdictionshavedonetopromotevictimandwitnesssafety.ThisResourcewasproducedthrough
acollaborationbetweenAEquitas:TheProsecutors’ResourceonViolenceAgainstWomen
(AEquitas)andtheJusticeManagementInstitute(JMI)andwassignificantlyinformedbythe
initiativeonImprovingtheJusticeSystemResponsetoWitnessIntimidation(IWI)2pilotsites:
Knoxville,TN;Duluth,MNandSanDiego,CA.TheIWIworklookednotonlyatvictimandwitness
safetyinthecontextofdomesticviolencebutalsoincasesofgang‐relatedviolence.ThisResource,
whichintendstoprovideabroad‐basedresourceforsafeguardingwitnesssafety,isdividedinto
threeparts:
 PartI.DefiningtheProblem:VictimandWitnessIntimidation.Thispartprovidesa
briefoverviewofwitnessintimidation,thevariousformsofintimidation,andcommon
characteristicsofvictimsandperpetratorsofintimidation.
 PartII.IdentifyingSolutions:IntegratingVictimandWitnessSafetyIntoCriminal
JusticeSystems.ThispartpresentsaConceptualModeltomeasuretheprevalenceofactual
intimidationinanyjurisdiction.Additionally,thissectionmapsoutcommonopportunities
forintimidationaswellasgapsinvictimandwitnesssafety.Themapdrawsfromliterature
onvictimandwitnessintimidationandbuildsontheexperienceoftheIWI’sthreepilot
sites.Finally,tenbestpracticeprinciplesareidentified,againstwhichjurisdictionscan
assessandcomparetheirownsystemresponses.Theseprinciplesalsodrawfromthe
literatureandfromtheexperienceofIWI’sthreepilotsites.However,theseprinciples
providemorethanjustsuggestionsforspecificresponses.Theyhavebeenstructuredinthe
formofauser‐friendlyandadaptabletoolforpractitionerstoassessthealignmentoftheir
responsestointimidationwiththeseprinciples,andtodocumenttheirprogressovertime
astheyimplementchange.
 PartIII.ImplementingChange:AProcessforWitnessSafetyAssessmentand
Improvement.Thispartlaysoutsixactionstepsforimplementingchange,describesa
research‐informedmethodology,andprovidestoolstobegintheprocessforchangethat
includesmonitoring,evaluating,andimprovingvictimandwitnesssafetyefforts.Inthis
partoftheResource,criminaljusticeleaderswillfindastep‐by‐stepguidetoassessment
anddiagnosis,actionplanning,andmonitoringandsustainingchange.
2ThisInitiativeisafield‐initiatedprojectfundedbytheU.S.DepartmentofJustice,OfficeofJusticePrograms,Bureauof
Æ
JusticeAssistance.Formoreinformationonthisinitiativepleasevisit,http://aequitasresource.org/Improving‐the‐
Justice‐System‐Response‐to‐Witness‐Intimidation.cfm.
Æ Æ
Æ 2
IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
PartI.DefiningtheProblem:VictimandWitnessIntimidation3
Witnessintimidationcanhindertheinvestigationandprosecutionofanycriminalcase,butit
presentspredictablechallengesincertaincategoriesofcrime.Wherethedefendanthasapre‐
existingrelationshipwiththevictim,orincasesinvolvinggangsororganizedcrime,thedefendant
oftenhastheability,directlyorindirectly,tocontinuetoinflictharmupon,ortoexerciseinfluence
over,thevictimorwitnesslongaftertheprecipitatingcriminalact.Victimsofdomesticviolence
areroutinelythreatenedandmanipulatedbytheirabuserstodropchargesortorefuseto
cooperatewithlawenforcement.Familymembersmaypressurevictimsofelderabuseorchild
victimsofsexualassaulttorecanttheirallegations.Humantraffickingvictims,orcooperating
witnessesinsuchcases,arevulnerabletothreatsbytraffickersortheirassociates.Victimsof,or
witnessesto,organizedcrimeorgang‐relatedviolence,whooftenmustcontinuetoresideinthe
sameneighborhood—aneighborhoodthatmaybeunderthedefactocontrolofthegangorcriminal
organization—arelabeled“snitches”andtherebymadetargetsforintimidationandreprisal.
Victimsofcrimesthatoccurininstitutionalsettings,suchasschools,hospitals,orprisons,maybe
forcedtocontinueinteractingwithassociatesoftheirabusersonadailybasis.
Witnessintimidationcan,andoftendoes,resultinfailuretoreportcrimes,refusaltospeakwith
investigators,recantationofstatementspreviouslygiven,andrefusaltotestifyattrial.Some
victimswilltestifyinfavorofthedefendant—activelyopposingtheprosecution’scaseandclaiming
thattheyliedtopoliceorwerecoercedbypoliceintofalselyimplicatingthedefendant.Some
witnesseswillclaimaFifthAmendmentprivilegeinanefforttoavoidtestifying,evenwhenthereis
novalidlegalbasistoasserttheprivilege.Somewitnesseswillsimplydisappearpriortotrial,
fearingfortheirownsafetyorthatoftheirfamiliesiftheytestifyagainstthedefendant.
Althoughwitnessintimidationmostoftenoccurspriortotrialorduringthetrialitself,intimidation
andreprisaldonotnecessarilyendwhenthedefendantisfoundguiltyandsentenced.Whethera
defendantreceivesanoncustodialsentenceorisimprisonedinamaximum‐securityfacility,heor
shemaycontinuetostalk,threaten,orintimidatevictimsandwitnesses,withtheaimofsecuringa
post‐convictionrecantation,toretaliateagainstthemfortheircooperationwithlawenforcement,
ortosendamessagetoothersabouttheconsequencesofcooperation.
Witnessintimidationis“behaviorwhichstrikesattheheartofthejusticesystemitself.”4When
intimidationispermittedtooccur,andwhenitisnoteffectivelyaddressedbythesystemofjustice,
victimsandwitnessessufferadditionalharm,defendantsescapeaccountabilityfortheiractions,
andthegeneralpublicbecomescynicalandlosesconfidenceinlawenforcement.Criminalsbecome
emboldened,confidentintheirabilitytocontinuetheircriminalactivitieswithimpunity,while
victimsandwitnessesdecideitisnotworththerisktoreportcrimesortocooperatewithlaw
enforcement.Lawenforcementprofessionalsbecomediscouragedandfrustratedbywitnesses
whowithholdinformationorrecantthestatementstheyhavealreadygiven.Whenwitness
intimidationresultsinamistrialordisturbsaconviction,theresultisacostlyre‐trial.Toallow
3PartIisadaptedfromTERESAGARVEY,AEQUITAS:THEPROSECUTOR’SRESOURCEONVIOLENCEAGAINSTWOMEN,WITNESS
INTIMIDATION:MEETINGTHECHALLENGE(June2013),availableat,http://www.aequitasresource.org/Witness‐Intimidation‐
Meeting‐the‐Challenge.pdf.
4Devonshirev.UnitedStates,691A.2d165(D.C.1997)(quotingUnitedStatesv.Mastrangelo,693F.2d269(2dCir.
1982)).
3
Æ
Æ
Æ
Æ IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
witnessintimidationtogouncheckedistocompromisetheintegrityofthecriminaljusticeprocess
overallanditsresponsibilitytopromotepublicsafety.
HOWPREVALENTISVICTIMANDWITNESSINTIMIDATION?
Accuratestatisticsonwitnessintimidationarehardtocomeby,inpartduetothedifficultyof
identifyingandinterviewingthosewitnesseswhoaresubjecttotheworst,mosteffectiveformsof
intimidation.Thestudiesthathavebeendonehaveinvolvedsamplesofvictimsandwitnessesin
singlejurisdictionsoveradiscreteperiodoftime.Nevertheless,theinformationthatisavailable
suggestsaproblemthatispervasiveandincreasing.AstudyofwitnessesinBronx,NewYork,
publishedin1990,suggeststhat36percentofwitnessesweredirectlythreatenedandoverhalfof
theremainingwitnessesfearedretaliation.5Otherresearchershavedocumentedmorequalitative
assessmentsofthewitnessintimidationbycanvassinglawenforcementandprosecutors.Inthese
studies,witnessintimidationissaidtooccurin75‐100percentofviolentcrimeinneighborhoods
withastronggangpresence.Inotherneighborhoods,theprevalenceislowerbutstillsignificant.6
Inadditiontogang‐relatedcases,policeandprosecutorsfrequentlyidentifydomesticviolence
victimsasbeingparticularlysusceptibletointimidationeffortsthatresultinwitnessreluctanceor
refusaltotestify.
WHATDOESINTIMIDATIONLOOKLIKE?
Witnessintimidationcantakemanyforms,anditmaybedirectorindirect.Commonformsof
intimidationincludeactsofphysicalviolence,verbalandnon‐verbalcommunicationofthreats,
threatsimpliedbyconduct,andemotionalmanipulation.Actsofintimidationmaybeinfullviewof
manywitnesses(asingang‐relatedorhumantraffickingcases,wheretheperpetratorwishesto
influencemorethanasinglewitness—orthecommunityatlarge—withtheconsequencesof
cooperatingwiththepolice),inprivatewithnooutsidewitnesses,orinpublicbutconcealedor
disguisedsothatonlytheintendedtargetunderstandsthemessage.Anyformofintimidationmay
becarriedoutbythedefendantpersonally,ormaybecarriedoutbyothersactingontheirbehalf,
usually(thoughnotalways)withthedefendant’sknowledgeandconsent,ifnotontheirexplicit
instructions.Regardlessoftheformittakes,itspurposeisinvariablythesame:toallowthe
offendertoescapejusticebypreventingwitnesstestimonyorothercooperationwithlaw
enforcement(e.g.,providinginformationorphysicalevidence,orevenobtainingmedicaltreatment
thatmightresultinareporttolawenforcementanddisclosureofthecrime).
Physicalviolence
Directintimidationmayconsistofactualviolence,withorwithoutaccompanyingverbalthreats.
Themostextremeexample,ofcourse,isthekillingofawitnesstopreventhimorherfrom
cooperatingwiththepoliceorfromtestifyingincourt.Thisultimateactmayserveacriminal
purposebeyondtheeliminationofthatwitness’stestimony,however.Particularlyincases
involvinggangsorotherorganizedcriminalactivity,suchakillingmayhavetheintendedpurpose,
andoftenhastheeffect,ofservingasawarningthatwilldeterotherwitnessesfromcoming
forwardorcooperatingwithlawenforcement.Consideredinthiscontext,suchactsmayalsoresult
intheintimidationofpotentialjurors,creatingensuingdifficultyselectingandempanelingajury,
5R.DAVIS,B.SMITH&M.HENLEY,VICTIMSERVICESAGENCY,VICTIM/WITNESSINTIMIDATIONINTHEBRONXCOURTS:HOWCOMMONISIT,
ANDWHATAREITSCONSEQUENCES?(1990),
http://www.popcenter.org/problems/witness_intimidation/PDFs/Davis_etal_1990.pdf.
Æ
6K.HEALEY,NAT’LINST.OFJUSTICE,VICTIMANDWITNESSINTIMIDATION:NEWDEVELOPMENTSANDEMERGINGRESPONSES.RESEARCHIN
ACTIONSERIES(1995),https://www.ncjrs.gov/pdffiles/witintim.pdf.
Æ Æ
Æ 4
IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
andthepotentialformistrialorreversalonappealifjurorfearsvoicedduringthetrialor
deliberationaffecttheabilityofthejurytoremainimpartial.
Shortofcausingtheactualdeathofthewitness,lesseractsofviolencecanbejustaseffectivein
preventingwitnessesfromcooperating.Abeating,wounding,orbrutalsexualassaultcarriesat
leasttheimplicitthreatofcontinuedormoresevereviolenceifthewitnesspersistsincooperating
withthepoliceorprosecution.Abatteredwoman,thrownacrosstheroomafterthepoliceleave
thescenewithoutmakinganarrest,doesnotneedtohavethesignificanceofthatactspelledout.In
neighborhoodsdominatedbygangsororganizedcrime,actsofviolenceagainstwitnessesnotonly
discouragewitnesscooperationinthatwitness’scase,butdiscourageanyotherwitness
cooperationwithrespecttoanyfuturecrimesthatmaybecommitted,therebyallowingthe
criminalorganizationtooperatewithimpunity,andenhancingthefearsomenessofitsreputation
amongrivalgangsorcriminalorganizations.
Explicitthreats
Evenifnophysicalviolenceisused,explicitthreatsmayeffectivelysilenceawitness.Adefendant
mayspelloutforthevictimorwitnessexactlywhatconsequencesareinstoreifheorshereports
thecrimetothepoliceorcooperatesinanyotherway.Ingang‐ororganized‐crime‐dominated
neighborhoods,themerethreatmaybesufficienttoputthewitnessinfear–fearnotonlyofthe
perpetrator,butalsooftheperpetrator’scriminalassociatesandeventhewitness’sownfriends,
neighbors,orfamilymembers,whomayalsopressurethewitnessnottogetinvolved.The“Stop
Snitching”motifpopularizedoverthepastfewyearsinhip‐hopmusic,graffiti,andfashioncarries
theclearmessagethatinformantsandwitnessescooperatewithlawenforcementattheirownrisk
andthatthatcooperationissociallyunacceptable.
Thethreatneednotbeonetocommitanactofviolence;threatstodiscloseembarrassingfactsor
liesaboutthevictim;threatstoreportcriminalactivity(realorfabricated);andimmigration‐
relatedthreats(“Ifyouleaveme,youwillbedeported”)maybeeffective.Inthefamilysetting,
abusersmaythreatentotakeawaythecustodyofchildrenortousetheirsuperiorfinancialand
legalresourcestoleavethevictiminfinancialstraits.Ifthefamilyisnolongertogether,theabuser
maythreatentoreportthevictimtochildwelfareauthorities.Victimsofelderabusemaybe
threatenedwithphysicalorfinancialabandonment.
Moderntechnologymakesitpossibletocommunicatethreatsusingblogs,socialmedia(e.g.,
Facebook,Twitter),textmessages,email,andvoicemail.Thesourceofthesecommunicationsmay
beconcealedwithtechnology,atechniquecalled“spoofing,”requiringpropercomputerforensic
evidence‐gatheringtechniquestoconnectthecommunicationstothedefendant.
Inadditiontomakingthreatsagainstthewitnesspersonally,adefendantorathirdpartyactingon
theirbehalfmaydirectthreatsagainstthewitness’sfamilyandlovedones,includingchildrenand
pets.Victimsandwitnesseswhoareimmigrantsmaybethreatenedwithreprisalsagainstfamily
membersindistantcountries,particularlyingang‐relatedorhumantraffickingcases,wherethe
defendantsmayhaveassociatesorinfluencewithgovernmentofficialsinthosecountries.
Implicitthreatsandmenacingconduct
Nonverbalcommunicationwithoutanexplicitthreatisanothereffectiveformofintimidation.
Readilyunderstoodthreatsincludegestures,suchasmakingaslashingmotionacrossthethroat,
mimickingthefiringofagun,ormimingthesnappingofthewitness’sphotographwhileinthe
courthousetotestify.Incasesinvolvingdomesticviolence,humantrafficking,organg‐related
violenceagainstavictimwhoisassociatedwiththegang,theremaybeahistoryofviolenceagainst
5
Æ
Æ
Æ
Æ IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
thevictimsuchthata“code”wordorphrase,anoutwardlyambiguousgesture,orafacial
expressionassociatedwithpreviousassaultsissufficienttocommunicatethethreat.Somethreats
aresymbolic(e.g.,adozenyellowrosesdeliveredtoavictimwhohasbeentoldthatthedayshe
receivesadozenyellowrosesisthedayshewilldie).Cross‐burningshavebeenusedforyearsas
symbolicthreatsagainstAfricanAmericanvictimsinpartsoftheSouth,andorganizedcrimeor
gangmembersmaydeliversymbolicthreatsintheformofdeadanimalsorutilizesomeother
objectorsign,suchasgraffiti,thatthevictimwillrecognizeasathreat.
Othermenacingconduct,suchasstalkingbehavior,isoftenusedtointimidatevictims.Such
conductcommunicatestothevictimorwitnessthatheorsheisbeingwatchedbytheperpetrator,
anddiscouragescontinuedcooperationwithinvestigatorsorprosecutors.Awitnessmayreceive
repeatedhang‐upcallsorcallsplayingmusicorwithstrangesounds.Gangmembersmayfillthe
courtroomwhileawitnessisonthestand,andtheirvisiblepresencemayfrightenthewitnessinto
silence.Vandalismandpropertydamage,includinggraffiti,windowbreaking,orshootinggunfire
atawitness’shomeorcarsendsaclearmessage.
Emotionalmanipulation
Finally,moresubtleformsofpressure,someofwhichmaynotfaciallyappeartobeintimidation,
canbeusedtomanipulatevictimsinanefforttodissuadethemfromcooperatingwithlaw
enforcement.Abusivepartnersinintimaterelationshipshaveanadvantagethatmanydefendants
donot—theyknowpreciselywhattheirvictims’emotionalvulnerabilitiesare.Victimsofintimate
partnerviolencemaybetherecipientsoftearfulapologies,declarationsoflove,assurancesthatthe
abuserwillchangeifonlythevictimwillbeforgiving,promisestoquitdrinkingorusingdrugs,
promisestomarryortoattendcounselingsessions.Thesearecommontacticsthatplayuponthe
victim’sdesperatewishnottobeinthepositionofbeingresponsibleforthecriminalconvictionof
someonetheyonceloved,andforwhomtheymaystillcaredeeply,someonewithwhomtheymay
havechildren.Thedefendantmayconvincethevictimthatiftheysimplymakethecasegoaway,
thedefendantwillfinallychange,havingreceivedanimportant“wakeupcall.”
Thiskindofemotionalpressuremaycomenotonlyfromtheabuser,butalsofromfamilymembers
ofbothparties,particularlywhen,assooftenhappens,theabusehasbeenhiddenfromothers.
Abusersareoftenveryskilledatpresentingacalm,reasonable,andlovingappearancearound
familyandfriends,andarefrequentlyadeptatgainingtheirsympathyandsupportattheexpense
ofthevictim,whoisoftenintentionallyisolatedfrompotentialsourcesofsupport.Insuchcasesit
ispossiblethattheindividualsexertingthepressuremaybeunawarethattheyareadvancingthe
abuser’sschemetosilencethevictim.
Childrenareparticularlyvulnerabletoemotionalmanipulation.Witnessingabuseandbeing
subjectedtomanipulationbyabusersharmschildren.Childrenofanabusiverelationshipmaybe
co‐optedbytheabuser,whowillblamethevictimfortheirarrestandincarcerationandwill
encouragethechildrentopressurethevictimtodropthecharges.Sometimesboyswillemulate
theirfathers’treatmentoftheirmothersandbecomesurrogateabusersintheirfathers’absence.
Thechildrenthusareplacedsquarelyinthemiddle:theyarebothmanipulatedbytheabuserand
usedasameanstomanipulatetheirmother,thedomesticviolencevictim.
Incasesinvolvingchildsexualassaultbyaparentorotherrelative,thenon‐abusingparentorother
relativesmaybeindenialthattheabusecouldhaveoccurred,andmaythreatenthechild’ssecurity
byblamingthechildforbreakingupthefamily.Thechildmaybethreatenedwithplacementin
fostercareoragrouphome,ormaybeblamedforprovokingtheabuse.Thechildmayultimately
Æ Æ
Æ Æ
6
IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
recantthereportofabuseor“forget”whathappenedtoregainhisorhersenseofsecurity.
Childrenmayalsobebribedwithpromisesorgiftstochangetheirtestimony.
Intimidationpromotedbyunethicaldefensecounsel
Inadditiontofamily,friends,andcriminalassociates,somedefendantshaveanotherpotential
sourceofthird‐partyintimidation:theirownlegaldefenseteam.Ethicaldefenseattorneys
routinelyabidebycourtrulesandorders,andrefrainfromharassingandintimidatingconduct.
However,someattorneysareheedlesslyoverzealousorfailtocontroltheirinvestigativeteam,
conductingthedefenseinwaysthatsupportthedefendant’sintentiontopreventthevictimor
witnessfromtestifying.Inappropriatetacticsmaycausethatvictimtoceaseallcooperationwith
theproceedingsoreventogointohidingtoavoidtheintrusivenessofthedefenseinvestigation.
Examplesinclude:repeatedlyharassingthevictimforaninterview(whenthedesirenottospeak
withtheattorneyorinvestigatorhasbeenclearlycommunicated),invadingtheprivacyofavictim
byseekingpersonalorconfidentialinformationthathasnopossiblerelevancetotheproceedings,
orseekingunwarrantedpsychiatricorphysicalexaminationsofthevictim.Unethicaldefense
attorneysmayalsosharewiththeirclientspersonalinformationaboutavictimorwitnessobtained
indiscoverythathasbeenrestrictedtotheattorneyonlybyvirtueofaprotectiveorder.
WHOISVULNERABLETOINTIMIDATION?
Althoughavictimorwitnesscanbeintimidatedinalmostanykindofcriminalcase,certain
categoriesofvictimsandwitnessesaremorelikelytobesubjectedtointimidationattempts.When
therearemultiplevulnerabilityfactors(e.g.,avictimofdomesticviolencewhoisalsoarecent
immigrant),theopportunitiesforintimidation,andthekindsofthreatstowhichtheymaybe
subjected,increaseaccordingly.
Victimsofdomesticviolence
Victimsofdomesticviolencearealmostalwayssubjectedtosomeformofintimidationor
manipulationduringthecourseofcriminalproceedings,asaretheirchildren.Oftenotherscloseto
thevictim,suchasfamiliesandfriends,aresubjectedtoeffortsbytheabusertodiscouragethem
fromcooperatingwiththeinvestigationorfromprovidingemotionalormaterialsupporttothe
victim.
Witnessestoorganized‐crime‐organg‐relatedviolence
Witnessestoviolenceperpetratedbyacriminalorganizationarefrequentlysubjectedto
intimidationtacticsinconnectionwiththeirhavingprovidedinformationorcooperationtolaw
enforcement.Moreover,criminalorganizationssuchasgangsarelikelytoperpetuatean
atmosphereoffearandintimidationintheneighborhoodswheretheyoperate.Thiskindof
community‐wideintimidationcontributestothe“nosnitching”credothatfrustratestheabilityof
lawenforcementtoeffectivelyinvestigateandprosecutesuchcrimes.
Humantraffickingvictims
Humantraffickingvictimsinforcedsexand/orforcedlabormarketsare,likedomesticviolence
victims,subjectedtointimidationandthreatsonanongoingbasis,aspartofthetrafficker’sscheme
toensnarethemandthentokeepthemenslaved.Thelevelofintimidationonlyincreaseswiththe
prospectofavictim’scooperationwithaninvestigationofthetrafficker.Thesevictimsoftenshare
characteristicswithothervulnerablegroups,aswhenthevictimisalsoinvolvedinanintimate
relationshipwiththetraffickerorwhenthevictimisanimmigrant,potentiallysubjectto
deportationorwhosefamilymembersinhisorherhomecountrymaybethreatenedwithharm.
7
Æ
Æ
Æ
Æ IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
Immigrants
Victimswhoareimmigrants,particularlythosewhohaveonlyrecentlyarrivedinthiscountry,may
besubjectedtothreatsofdeportation.Incasesinvolvinggangswithapresenceinthevictim’s
homecountry,orhumantraffickerswithcontactsandinfluenceinthevictim’shomecountry,the
victimmaybethreatenedwithharmtofamilymemberswhoremaininthatcountry.The
vulnerabilityofimmigrantvictimsincreaseswhentherearebarriersoflanguageandofculturethat
preventthemfromseekingsupportservicesorfromunderstanding,ortrusting,lawenforcement
andthecriminaljusticeprocess.
Childandjuvenilevictimsandwitnesses
Childvictimsandwitnessesareparticularlyvulnerabletothreatsandemotionalmanipulation.
Becauseoftheirdependenceontheadultsintheirlives,includingtheabuserincasesoffamily
violenceandsexualabuse,childrenmayallywiththeabuserfortheirownphysicalandemotional
safety.Childvictimsofhumantraffickingareisolatedfromresponsibleadults,suchasteachersand
health‐careproviders,whomightotherwiseassistthem.
Juvenilevictimsof,orwitnessesto,gangviolenceareoftenmembersofgangs,themselves—either
membersofthesamegangasthedefendant(s),ormembersofarivalgang.Assuch,theyare
subjectedtoanevenhigherdegreeofpressure,threats,andretaliationthanvictimsorwitnesses
whohavenoconnectiontogangactivity.Juvenilegangmembers,moreover,arelikelytohavelittle
supportfromparentsorcontactwithtrustworthyadultssuchasteachersorcounselors.Juvenile
witnessestogangviolencepresentuniquewitnessmanagementproblems,sincetheirsocialand
emotionaltiestothegangmaybesostrongthattheyresisteffortsbylawenforcementtoprotect
themduringandafterthecriminalinvestigation.Mostlawenforcementagenciesarepresentlyill‐
equippedtoprovidetheservicesthattheseyoungwitnessesneedfortheirongoingsafety.
Victimsandwitnessesininstitutionalsettings
Victimsofabuseorviolenceoccurringininstitutionalsettings,suchasschools,prisons,hospitals,
orgrouphomesareparticularlyvulnerabletointimidation,regardlessofwhethertheassailantisa
staffmemberoranotherstudent,inmate,patient,orresident.Wheretheabuserisastaffmember,
thatindividualtypicallyhastremendouspoweroverthelifeandwell‐beingofthevictim.Evenif
theabuserisremovedfromtheinstitution,heorshemayhavefriendswhoareinapositionto
intimidateortoretaliateagainstthevictimfordisclosingtheabuse.Whentheassailantisanother
student,inmate,patient,orresident,thatdefendantalsomayhaveallieswhoareableandwillingto
intimidatethevictimoranywitnesscourageousenoughtospeakout.Incorrectionalinstitutions,
theinstitutionitselfmayeffectively“punish”thevictimorwitnessbyplacinghimorherinisolation
fromothersforthewitness’sownprotection.Suchsegregationmayresultinthelossofprivileges
enjoyedbyindividualsingeneralpopulation,andmayevenbackfirebyhighlightingthefactthat
thewitnessiscooperating.
Incarceratedwitnessestocrimescommittedoutsidetheinstitutionoftenfacerisksfromthe
defendantagainstwhomtheyarecooperatingandfromthedefendant’sincarceratedassociates.
Eventransferstootherinstitutionsmaynotassurethesafetyofsuchwitnesseswheretheprison
grapevinecanrapidlycommunicateinformationbetweeninstitutionsaboutwhoiscooperating
againstwhom.Suchwitnessesaresometimesdirectlythreatenedwhiletheyarebeingtransported
forcourtappearancesorplacedinholdingfacilitieswhilewaitingtotestify.
Toeffectivelyaddresstheproblemofvictimandwitnessintimidationrequiresthecollaborationof
police,prosecutors,investigators,judges,andadvocates,aswellashealthcare,socialservices,and
correctionsprofessionals,allofwhommaycomeintocontactwithvictimsorwitnesseswhoare
Æ Æ
Æ Æ
8
IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
vulnerabletointimidationorwithdefendantswhointimidate.Thosestakeholdersneedto
understandwhenandhowintimidationismostlikelytooccur,inordertopreventitsoccurrence,
topromptlyandeffectivelyaddressitwhenitoccurs,andtosuccessfullyprosecutecasesinspiteof
defendants’effortstopreventwitnessesfromcooperating.
CONCLUSION
Knowledgeaboutthekindsofcasesinwhichvictimandwitnessintimidationismostlikelytooccur,
andthemeansbywhichitcanbecarriedout,willenablepolice,prosecutors,andallied
professionalstocoordinatetheireffortstopreventitsoccurrence,topromptlyandeffectively
addressitwhenitoccurs,andtosuccessfullyprosecutecasesinspiteofdefendants’effortsto
preventwitnessesfromcooperating.Defendantsengageinwitnessintimidationbecauseitworks.
Totheextentthatthecriminaljusticesystemcanmakeintimidationalosingpropositionfor
defendants,victimsandwitnesseswillbesaferandmorewillbewillingtocomeforwardand
cooperatetoensurepublicsafety.
9
Æ
Æ
Æ
Æ IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
PartII.IdentifyingSolutions:IntegratingVictimandWitness
SafetyIntoCriminalJusticeSystems
Victimandwitnessintimidationchallengesthefoundationofthejusticesystem,whichisbuiltonits
capacitytorenderjusticeandensurepublicsafety.Acriticalfunctionofthejusticesystemisto
ensurethatindividualscaneasilyreportcrimesandfeelsafeparticipatinginprosecutionswithout
fearofretaliation.Unfortunately,therealityisthatsomejusticesystemprocessesfailto
comprehensivelyprotectvictimsandwitnessesfromintimidation.ThispartoftheResourcewill
guidepractitionersnotonlyindefiningthescopeofvictimandwitnessintimidationintheir
jurisdictionsbutalsoinreviewinghowtheirsystemsmightbetterpromotesafety.Itisdividedinto
threesections.Thefirstsection,Frameworkforchartingprogressinensuringsafety,describesa
modelfordefiningtheactualincidenceofintimidationsoastogaugeprogressovertime.The
secondsection,Commonsafetyvulnerabilitiesinjusticesystems,chartsthecommonpitfallsand
vulnerabilitiesinthejusticesystemrelativetovictimandwitnesssafety.Finallythethirdsection,
Bestpracticeprinciplesforsystemicsafetyresponses,describesbestpracticesforjusticesystemsto
useasaguidefordevelopingsystemicresponsestointimidation.
FRAMEWORKFORCHARTINGPROGRESSINENSURINGSAFETY
Beforecreatingasystemicresponsetointimidation,itisimportanttoconsiderwhatyouwantto
achieve,andhowtomeasureprogresstowardthatoutcome.However,whatiftheunderlying
problemisonethatisimpossibletomeasure?Theproblemofvictimandwitnessintimidationmay
infactbeimmeasurable.Byitsnature,intimidationisdifficulttoidentifyunlessitisunsuccessfulor
onlypartiallysuccessful.Thereisnorealwaytodeterminehowoftenintimidationsucceedsin
preventingcrimereportingorcooperationwiththeprosecution.Withoutaclearmeasureofthe
incidenceofintimidationinacommunity,howcananyjurisdictiontrulydeterminewhetherits
responsesareeffectiveindecreasingintimidationandenhancingsafety?Practitionersandexperts
inthefieldarereducedtolamentingtheunknownprevalenceandchallengesofintimidation,
whetherindomesticviolence,gang,orotherviolentcrimescases,withoutasenseofdirectionin
whichtoproceedtoeffectivelyreduceitsoccurrence.
Ultimately,practitionersshouldstrivetodecreaseandeliminatetheoccurrenceofintimidation.
Withoutknowingexactlyhowoftenintimidationoccurs,therearetwofactorsthatcanbeusedto
quantifythetrueprevalenceofintimidation. Thefirstisdocumentedincidenceofwitness
intimidation.7Expertsagreethatthisnumberissignificantlylowerthantheactualincidenceof
intimidation,butitdoesprovideatleastsomemeasureofhowwellthecriminaljusticesystemis
respondingwhenintimidationisidentified.Thesecondisthenumberofopportunitiesfor
intimidation.Thenumberofpotentialinstancesofintimidationwillfarexceedthereality,because
itisunlikelythatdefendantsorotherpotentialintimidatorstakeadvantageofallopportunitiesfor
intimidation.
Thesetwomeasures–documentedincidenceofwitnessintimidationandopportunitiesfor
intimidation–formtwoconcentriccircles,theformerembeddedwithinthelatter.Asshowninthe
diagrambelow,theactualincidenceofwitnessintimidationliesbetweenthesetwocircles.
Æ
7Commonchargesincludewitnessintimidation,tamperingwithawitness,solicitationofperjury,etc.Formore
informationseetheAEquitasstatutorycompilation“WitnessIntimidation,”availableuponrequest.
Æ Æ
Æ 10
IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
Figure1.ConceptualModelofPrevalenceofIntimidation
Opportunitiesfor
intimidation
Actualincidenceofwitness
intimidation
Documentedincidenceof
witnessintimidation
Bringingallthreecirclesintoalignmentwitheachotherapplies
systemicpressuretodecreasetheactualincidenceofwitnessintimidation.
Theimplicationsherearesignificant.Criminaljusticeagenciesshouldworkcollaborativelyto
increasetheidentificationandprosecutionofintimidation(makethesmallestcirclebigger),while
alsoclosinggapsoropportunitiesforintimidation(makethelargestcirclesmaller).Thiswillbring
themclosertoeliminatingincidentsofintimidationaltogether.Moreover,jurisdictionscan
measuretheirprogressfrombothendstoseeincreasesinprosecutionsandconvictionsovertime
andtoassessthedegreetowhichknownvulnerabilitiesintheirsystemarebeingreducedor
eliminated.
Thisframeworkcanbeacriticaltoolforcriminaljusticeleaderstodesign,implement,andevaluate
theirsystemicresponsestointimidationandsubsequentlygaugetheeffectivenessofvictimand
witnesssafetyefforts.Beforediscussingwhatthosesystemicresponsesshouldincorporate,
identifyingthespecificopportunitiesforintimidationmeritsdiscussion.
COMMONSAFETYVULNERABILITIESINCRIMINALJUSTICESYSTEMS
Thejusticesystemstrivestoensurethatcasesproceedefficientlythroughitwhileprioritizingthe
protectionofdefendants’dueprocessrights.Nonetheless,therearesignificantgapsinvictimand
witnesssafety,leadingtoopportunitiesforintimidation.Overthelasttwodecades,however,
increasedattentiontoriskassessment,victimsafety,victims’rights,offenderaccountabilityand
systemaccountabilityhasledjusticesystemprofessionalstobeginfocusingonhow,when,and
whereintimidationoccurs.TheworkofAEquitasontheIWIinitiativeidentifiedcommongapsin
preventingandrespondingtointimidation,whichareaddressedbelow.
Intimidationcanputpressureonvictimsandwitnessestobeuncooperativewithlawenforcement
andprosecutorsafteracrimeisreported.Itcanalsopreventthoseindividualsfromcoming
forwardtoreportacrimeatall,whichmayrepresentthemostsignificantareaofunaddressed
intimidationinmanycommunities.“Communities”arenotlimitedtothosedefinedbygeographical
bounds.Theymayinclude,forexample,collegecampuseswheresexualassaultamongstudents
presentsasignificantchallengeasvictimandperpetratormayhavetocontinuetoworkandstudy
11
Æ
Æ
Æ
Æ IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
incloseproximity.Theymayalsoincludemilitarybases,churchcommunities,orcivic
organizations.Theincreasinguseofsocialmediameansthattheintimidators’reachiseven
broader,resultingincontactsthataremorefrequent,notboundbylocation,andmoredamaging.
Whenvictimsandwitnessesdocomeforward,theyareoftenrequiredtoappearatcourtatthe
sametimeasthedefendant.Evenwhenno‐contactordersareinplace,thiscloseproximitypresents
safetychallenges.Toensuresafety,justicesystemprofessionalsshouldthinkcreativelyabouthow
torespondtointimidationinsideandoutsideofcourthouses.
Figure2belowmapsthecommonopportunitiesforintimidationthroughoutthelifeofacriminal
case,fromthecommissionofacrimethroughcompletionoftheoffender’ssentence,whetherin
custodyorundercommunitysupervision.Localleadershipcanusethismaptoanalyzetheir
ownsystemsandtoidentifywheretheyhavebeenabletoclosegapsandwherevulnerabilities
persist.8Figure2dividesthecriminaljusticeprocessintokeystagesorcomponents:
 Incidentoccurs
 Incidentreportedtopolice
 Policeinitialresponse
 Policecomponent
 Arrest
 Jailholdawaitingfirstappearance
 Firstappearance/arraignment
 Pretrialproceedings
 Trial
 Sentencing
 Supervision/corrections
UntrackedpatternsofintimidatingbehaviorrepresentamajorgapandarerepresentedinFigure2
asspanningthestagesoftheprocess.Perpetratorsmakeaseriesofthreats–implicitandexplicit–
overtime.Inveryseriouscases,thesethreatsescalateandculminateinphysicalharm,including
death.Unfortunately,patternsofintimidatingbehaviorarenottrackedacrossthecriminaljustice
system.Infact,thebehaviormayescapeattentionwithinasinglestage(e.g.,policefailingto
recognizeintimidationonthesceneatthetimeoftheirresponse).Evenwhensuchconductis
recognized,thatinformationisoftennotsharedwithothersystemactors,suchasprosecutorsand
victimadvocates,unlessthevictimtakesonthatresponsibility.Withoutthatflowofinformation,
thoseinteractingwithvictimsandwitnessesdonothaveanaccuratepictureofthesafetyofthese
individualsandareunabletorespondappropriatelytotheintimidation.
8ThemethodologyforsuchanassessmentinvolvesmanyofthesameactivitiesthathavecharacterizedSafetyand
AccountabilityAuditsofresponsestodomesticviolence:observationsofpractitioners;interviewsorfocusgroupswith
victims/witnesses;andanalysisofcasereportsandfiles.SeePartIIIforfurtherdiscussionaboutsuchamethodology.
FormoreinformationaboutSafetyandAccountabilityAudits,pleasevisitPraxisInternationalat
http://www.praxisinternational.org/
Æ Æ
Æ Æ
12
IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
Figure2.MapofCommonOpportunitiesforIntimidationandGapsinVictimandWitnessSafety
13
Æ
Æ
Æ Æ
IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
BESTPRACTICEPRINCIPLESFORSYSTEMICCRIMINALJUSTICESAFETYRESPONSES
TheMapofCommonOpportunities,Figure2,pointstospecifictargetsinthecriminaljusticeprocess
thatneedtobeaddressedtoenhancesafetyforvictimsandwitnessesservedbythatsystem.The
approachpresentedhereforunderstandingandrespondingtotheprevalenceofvictimandwitness
intimidationdoesnotrequirestartingfromscratch.Localandfederaljurisdictionsand
internationalcourtsworkingtoenhancevictim/witnesssafetyhavedevelopedeffectivewaysof
addressingsystemicvulnerabilities.Table1belowcombinesthemintoasetofbestpractice
principlesthataddressthesevulnerabilitieswhenrespondingtointimidation.
Jurisdictionslookingtoimplementtheseprinciplesmustbeginwithapubliccommitmenttosafety
andaggressiveprosecutionofcriminalintimidation.Thiscommitmentinvolvesallkeysystem
actorscomingtogethertoplanacoordinatedandcomprehensiveapproach–theonlyapproach
thatcanrealisticallyaddressasafetyproblemaspervasiveasintimidation.Thiswillprovidea
foundationfromwhichitispossibletobuildaneffectivesystemicresponsetointimidation,
monitoroutcomes,ensuredesiredoutcomesareachieved,andallowforstrategiestoberefinedand
enhancedovertime.
Ofcourse,communitieswillhavedifferentstrengthsandneeds,sonoonesetofbestpractice
principlescanbeapplieduniversallytoalljurisdictions.Everycommunitywill–andshould–look
alittledifferentbutallcanbeinformedbytheprinciplessetforthinTable1.Theseprinciples
provideaguideforplanningresponsesandforcreatingbenchmarkstomeasuresuccess.
Table1.TenPrinciplesforEffectiveCriminalJusticeSystemSafetyResponses
1
2
3
4
5
6
7
8
9
Æ Æ
Æ Planandimplementahighly‐visiblecoordinated justicesystemresponse tovictimandwitness
intimidationthatspansthetimefrominitialreportofacrimethroughpost‐releasesupervisionofthe
offender.
Usecommunity‐basedapproachestobuildtrustwith neighborhoodresidentsandtoencourage
reportingofinformationaboutcriminalincidentsincludingintimidation.
Educatevictimsandwitnessesaboutwitnessintimidation.
Equipcriminaljusticeleadershipandstaffwithanoperationalknowledgeofintimidationandsafety.
Maintainconsistentteamofcriminaljusticeactorsthatworkwithvictimsandwitnessestobuild
trustandrespondholisticallytotheirneeds.
Useobjectiveassessmentsandinputfromvictimsandwitnessestodetermineriskofand
vulnerabilitytointimidation.Usethoseassessmentsandinputtoinformwitnesssafetyefforts.
Createinformation‐sharingpoliciesthatlink justicesystemactors andallowthemtoidentifypatterns
ofbehaviorandpossibleintimidationinindividualcases.
Makeallreasonableeffortstominimizecontactbetweenvictims/witnessesanddefendants
throughoutthejusticesystemprocess.
Createsafespacesincourthouses.
10 Tracktheprogressandoutcomesofeffortsandusethatinformationtoinformsystemimprovement.
Æ
14
IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
PracticePrinciple1.Planandimplementahighly‐visiblecoordinatedjusticesystemresponseto
victimandwitnessintimidationthatspansthetimefrominitialreportofacrimethroughpost‐release
supervisionoftheoffender.
Theplanning,implementation,andmonitoringofwitnesssafetyprogramsrequireseffort
andinvestmentfromtheentirecriminaljusticesystemandthebroadercommunity.
Necessarypartnersinclude911,lawenforcement,jail,pretrialservices,prosecution,victim
services,courtsecurity,judiciary,courtadministration,probation,offenderprograms,
corrections,parole,community‐basedvictimadvocacy,civillegalservices,medical
community,etc.9Ateamofrepresentativesoftheseagenciescanmakepolicythatlooks
thoughtfullyattheevidenceofintimidationandrespondssystemically.Thisteam’sgoalis
toensurevictim/witnesssafetythroughouttheentirecriminaljusticeprocessfrominitial
reportingthroughpost‐releasesupervision,includingwhileoffendersareonreleasestatus
inthecommunity(e.g.,duringperiodsofprobationandpost‐releasefromincarceration).
Effectivesystemchangerequiresmorethantheassemblyofmulti‐disciplinaryteams;other
keyaspectsoftheseteamsarecoordinationandaccountability.Successfulteamsincludea
coordinatororfacilitatorwhopusheseffortsforward,andmemberswhoareaccountableto
oneanother,accordingtoaplan.Theworkoftheteamaddressesthesystem’spreventionof
andresponsetointimidationaswellashowthesystemrespondstotheneedsofvictims
andwitnesses,protectsvictimsandwitnesses,andprovidesreferralsforservices.
Examplesofpreventiveeffortsaremonitoringcourthousespacesandmaintaining
confidentialityofwitnessesduringinvestigation.Examplesofresponsestrategiesinclude
monitoringcommunicationstoandfromjails,enforcementofprotectiveorders,specialized
patrolofhomesandworkplacesofhigh‐riskvictimsandwitnesses,electronicmonitoringof
defendants,andrelocationofvictimsandwitnesses.10Thereareavarietyofoptionsthat
canbecustomizedtotherisklevelandneedsofindividualvictimsandwitnesses.
9
WhilepreviousexperiencewithCCRsgivespausetotheinclusionofdefensecounsel,jurisdictionsimplementing
themodelpresentedhereshouldconsiderafullyrepresentativeteamthatincludesdefense.Whereappropriate—and
withconsiderationoftheirethicalresponsibilitiestotheirclients—defensecounselcanprovideimportantinsightinto
howthejusticesystemcanensurethesafetyofvictimsandwitnesseswithoutcompromisingthedueprocessrightsof
defendants.Afterall,notalldefendantsareintimidatorsandsomevictimsandwitnessesmayevenbedefendantsin
anothercase.Giventheopportunitytobeinvolved,defensecounsel—alongwithotherjusticesystemactors—may
learnhowtheiractionscouldinadvertentlyfacilitateintimidationandwhattheycandotoclosegapsinwitnesssafety.
GiventheongoingadvancesmadebyCriminalJusticeCoordinatingCouncils(CJCCs),thereisreasontobelieve
thatabroad‐basedpolicyworkgroupthatincludesjudges,prosecutors,defensecounsel,lawenforcementofficers,
correctionsofficers,probationofficers,andvictimadvocateswouldsucceed.CJCCshavegainedpopularitythroughoutthe
countryandhavebeeninstrumentalineffortsliketheEvidence‐BasedDecision‐MakingInitiativefromtheNational
InstituteofCorrectionsateffectingsustainablesystemsreform.Numerousorganizations,includingJMI,havesupported
andworkedalongsidethesecollaborativeworkgroupstorevampscreeningandassessmentpractices,sentencing
processes,andservicesavailabletocourt‐involvedindividuals.SeealsoJenniferTrone,LoriCrowder&ChandraYoder,
VeraInstituteofJustice,JusticeandSafetyforAll:PromotingDialogueBetweenPublicDefendersandVictimAdvocates
(2002),www.vera.org/sites/defaul/files/resources/downloads/Justice_and_safety.pdf(“InNovember2001,agroupof
25publicdefendersandvictimadvocatesfromaroundtheUnitedStatesgatheredinChicago.Perhapsforthefirsttime,
membersofthetwoprofessionstalkedopenlyabouthowtheyvieweachotherandtheirownwork.”Thisexperience
showedthataninclusiveteamofadversepartiescancometogethertodispelmythsandfindabalancebetweena
defendant’szealousrepresentationandvictimsafety.)
10Changesincourtroom,courthouse,orjailvisitationproceduresthatmayimpacttheinterestsofdefensecounselin
providingeffectiverepresentationtotheirclientsshouldbeimplementedafteranoticeandcommentperiod,with
appropriateconsiderationgiventothoseinterests.
15
Æ
Æ
Æ
Æ IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
Theseresponsesshouldrepresentacontinuumofprotectivestrategiesorasafetynetfor
victimsandwitnesses,andneedtobehighlyvisible,communicatingaclearandunwavering
commitmenttosafety.Anysystemresponseshouldalsoincludeapublicawareness
campaignaswellaseffortstomaximizetherelationshipbetweencriminaljusticeactors
andthecommunity.Itisimportantthatthecommunityismadeawareoftheseeffortssoas
tocommunicatetovictimsandwitnessesthatthejusticesystemtakestheirsafetyandother
needsseriouslyandwilladvocateforthem.Thiscommitmentalsowarnswould‐be
perpetratorsthattheywillbepursuedandprosecutedforintimidation.
PracticePrinciple2.Usecommunity‐basedapproachestobuildtrustwithneighborhoodresidentsand
toencouragereportingofinformationaboutcriminalincidentsincludingintimidation.
Oneofthelargestobstaclestocrimereportingandpreventionisthefearofperpetrators
anddistrustofthejusticesystemthatpervadesmanycommunities.Often,thereisafearof
retributionforreportingtoorcooperatingwithpolice(e.g.,“snitchesgetstitches”).
Furthermore,someneighborhoodshavewidespreadanimosityorhostilitybetween
residentsandjusticesystemactors,suchaslawenforcement.Bridgingthegapbetweenthe
justicesystemandthecommunitiesitserveshasproventoadvancetheinterestsofvictims
andwitnesses,thecriminaljusticesystem,andthecommunityasawhole.Someindicators
ofaneffectivewitnesssafetyprograminclude:
 Communitypolicingandprosecution
 Continualoutreachtoparents,guardians,andotheradultswhoareoftenfirst
informedaboutyouthgangviolenceandintimidation
 Easilyaccessibleconfidentialchannelsforreportingcrimeorinformationabout
crimes
 Languageandculturalskillsamonglawenforcementappropriatelymatchedtothe
communitiesserved
 Ongoingcommunityeducationandcommunityorganizationeffortsthatbring
togethermembersofthecommunitywithrepresentativesoflawenforcement.
Communitypolicingandprosecutionprinciplesarecentralhere.Focusingonpositive
interactionswithcommunitymembers,openinguplinesofmeaningfulcommunicationwith
residents,partneringwithresidentsandlocalorganizations,andmakingcriminaljustice
worktransparentandopentoresidentsareallprovenmethodsforbuildingtrust.
PracticePrinciple3.Educatevictimsandwitnessesaboutwitnessintimidation.
Victimsandwitnesseswhoareeducatedaboutintimidationwillbemorepreparedtoavoid
orrespondtoitfromthestart.Offenderswillattempttoexploittheirfear,reluctanceor
embarrassmentorattempttocontrolthembyinstillingguiltorexploitingfeelingsof
loyalty.Oneofthemosteffectivestrategiesforfacilitatingtheidentification,prevention,
andprosecutionofintimidationistoprovideinformationtovulnerablevictimsand
witnessesaboutwhatintimidationcanlooklikeandwhenitmighthappen.Educatingand
empoweringvictimsandwitnessesismorethanaone‐timeevent.Justicesystemactors
shouldhaveregulardialogueswithvictimsandwitnessesaboutsafetyandwithpartnersto
removeormitigateobstaclestosafety.Whenstrategizingaboutreportingintimidationand
accessingavailableservices,itisimportanttoprovideoptionsandsupportbutequally
importanttoconsiderthevictim’sorwitness’swishesandconcernsindecidingthebest
waytoproceed.
Æ Æ
Æ Æ
16
IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
Questionsthesedialoguescanaddressearlyandoftenare:
 Whatiswitnessintimidation?Whatformsdoesittake?Whatdoestheintimidator
want?
 Whatisevidenceofwitnessintimidationandhowshouldevidencebepreserved?
 HowandtowhomshouldIreportwitnessintimidation?
 HowcanIprotectmyselffromintimidation?
 Whatresourcesareavailabletomeforhelp,advice,counseling,etc.?
 Howdoesthecriminaljusticesystemwork?WhatcanIexpect?
PracticePrinciple4.Equipcriminaljusticeleadershipandstaffwithanoperationalknowledgeof
intimidationandsafety.
Anoperationalknowledgeofvictimandwitnessintimidationmeansthatcriminaljustice
leadersandpractitionersunderstandthedynamicsofwitnessintimidation–whatitlooks
likeandhowtodocumentincidents–aswellaseffectiveresponses.Practitionersshould
developoridentifyexistingstrategiesforcounselingvictimsandwitnesses,forconnecting
themwithresponsiveandreliableservices,andforgatheringtheinformationnecessaryto
takelegalactionwhenappropriate.Someindividualsmaynotseethemselvesasvictims,
whileothersaredeeplydependentontheperpetrator’sincomeorprotection,orbecause
thatpersonistheironlylifelineinthecommunityorinthecountry.Considerthecasesof
immigrantsvictimizedinhumantraffickingcasesortheclosetedpartnerinanabusive
same‐sexrelationshiportheyounggangmemberinagang‐dominatedneighborhood.
Thesesituationsareallpotentialscenariosinwhichvictimorwitnessintimidationcan
occurandrequiringacomprehensiveresponsefromlawenforcement,prosecutors,court
security,judges,victimadvocates,andothers.Aworkingknowledgeofhowtoidentifyand
respondtointimidation–tobothassistvictims/witnessesandtopursueprosecution–
characterizeseffectivepreventioneffortsandsystemresponsetointimidationthatwill
improvepublicsafety.
Thefirsttoolforpractitionerstoassesstheirunderstandingandprogressindevelopinga
responsetointimidationcanbefoundininAppendixC,RubrictoAssessOperational
KnowledgeofVictimandWitnessSafetyAmongCriminalJusticePractitioners.Thistool,
designedasarubric,11describesareasofknowledgethatpractitionersmusthaveinorder
tobeeffectivepartnersinsafetyefforts.Eachareaofknowledgeisdescribedwithan
accompanyingscaletomeasureunderstanding.
PracticePrinciple5.Maintainconsistentteamofcriminaljusticeactorsthatworkswithvictimsand
witnessestobuildtrustandrespondholisticallytotheirneeds.
Trustbetweenvictimsandwitnessesandthecriminaljusticesystemiscriticaltothe
effectiveadministrationofjustice.Bymaintainingconsistentstaff,(e.g.,police,prosecutors,
11Rubricshavegainedpopularityasusefultoolstoclearlycommunicatestandardsofpracticeandtoconcretelydescribe
levelsofperformance.Theyarenormativeinthattheydefinetheexpectationsforeffectivepracticesforpromoting
witnesssafety.Theyarealsoformativeinthattheyhelppractitionersandleadersbetterunderstandwhateffective
practicelookslikeandgivethemthetoolstoaccuratelyassesstheirownperformance.TherubricinAppendixCis
designedtobeusedwithindividualstafffromkeystakeholdergroups,suchas911operators,policeofficers,prosecutors,
victimadvocates,courtsecurity,etc.
17
Æ
Æ
Æ
Æ IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
victimserviceproviders)teamsareabletoreportbetterresultsincludingthatvictimsand
witnessesfeelsafer,intimidationisreportedmorereadily,andcooperationwith
prosecutionismoreconsistent.
Victimsandwitnessesoftenfindthemselveswithadiminishedornon‐existentsupport
networkasaresultofcomingforwardtoreportacrimeorcooperatingwiththe
prosecution.Theymayneedtemporaryhousingandincomesupport.Theymayalsoneed
otherservicessuchashealthcareforphysicalinjuries,mentalhealthcounselingand
treatment,andcrisisintervention.Victimsandwitnessesmayhavechildren,elderlyfamily
members,orpetswhoarethreatenedandwhomaythereforealsorequireservices.As
muchaspossible,victimsandwitnessesshouldbeinteractingwiththesameinvestigators,
prosecutors,andadvocatesthroughouttheircases,ratherthanbeingshuffledthrougha
successionofnewlyassignedstaff.12Regulartwo‐waycommunicationbuildstrustover
time,asstaffcheckinaboutsafety,makeservicesavailableasneeded,andexplainthe
adjudicationprocessandchangesincasestatus.Victimsandwitnessesbenefitfromtimely
andaccuratecommunicationaboutmajorcaseevents,suchasreleasestatusandcourt
proceedings.Thesecommunicationscanbecombinedwithongoingsafetyplanningwith
victimsandwitnessessothattheyareactivelyengagedinsafetyeffortsinsteadoffeeling
disempoweredandoverwhelmedbythem.Ensuringconsistentinteractionbetween
victims/witnessesandwell‐trainedpractitionerscentraltoasuccessfulsystemresponseto
intimidation.
PracticePrinciple6.Usebothobjectiveassessmentsandinputfromvictimsandwitnessesto
determineriskofandvulnerabilitytointimidation.Usetheassessmentsandinputtoinformwitness
safetyefforts.
Manyjurisdictionsarefacedwithlimitedresourcesandothersignificantchallengesto
protectingvictimsandwitnesses.Nonetheless,somejurisdictionshavelearnedhowto
allocateavailableresourcesinstrategicwaystocreatesystem‐widesafetymeasures.These
strategiesincludemoretargetedinterventions,suchasincreasedpatrolsorrelocationin
high‐needsituations.Assessmentofthreatstosafetyorriskofintimidationshouldbemade
earlyandoften.Earlythreatassessmentisimportantbecausevictimsandwitnessesare
potentiallyatriskassoonastheyreportacrime.Frequentreassessmentrecognizesthat
riskisdynamicandcanincreaseordecreaseovertimeandasconditionschange.
Manyjusticesystemactorsalreadyassessriskusingtheirprofessionaljudgment.While
theirexperienceisinvaluable,researchhasconsistentlyshownthatprofessionaljudgment
isfarmoreeffectivewhenpairedwithobjectiveassessmentsofrisk.Objectiveassessments
helptoensurethoroughness,preventaprofessional’sindividualassumptionsfrom
interfering,andallowforallstaff–regardlessofexperiencelevel–toprovidethenecessary
protectiontoallvictimsandwitnesses.Theperceptionofthevictimorwitnessisanother
criticalcomponentofriskassessment.Thevictim’sorwitness’spersonalperceptionofrisk
12Inofficeswhereverticalprosecutionisnotpossible,orwhereunavoidablestaffingchangesdemandthatacasebe
transferredtoanewprosecutor,investigator,oradvocate,itisimportantforoutgoingstafftocarefullydocumentinthe
casefileallinformationpertinenttothesafetyofvictimsandwitnesses,andtoreviewthisinformationwithnewly
assignedstafftobesureitisunderstood.Wherepossible,apersonalintroductiontothenewstaffassuming
responsibilityforthecasewillhelptoreassurethevictimorwitnessthatnewlyassignedstaffarecommittedto
maintainingthesamehighlevelofattentiontosafetyneeds.
Æ Æ
Æ Æ
18
IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
shouldbeweighedheavilyinconjunctionwiththeobjectiveassessmentandthe
professional’sownjudgment.
Threatassessmenttoolshavebeendevelopedandvalidatedforuseindomesticviolence
cases—amongthemtheSpousalAssaultRiskAssessmentGuide(SARA),MOSAIC,the
DangerAssessment,andtheOntarioDomesticAssaultRiskAssessment(ODARA).13
However,similarlyvalidatedtoolsspecificallydesignedtoassesstheriskofintimidationin
othertypesofcaseshavenotyetbeendeveloped.14Investigatorsandprosecutorsoften
conductinformalthreatassessmentingangcasesbaseduponknownriskfactors,suchas
theproximityofrelationshipamongindividuals,theresidenceofwitnessesinagang‐
dominatedneighborhood,andprevioushistoryofviolenceamongtheperpetrators.
Justicesystempractitionersshouldleveragethetoolsthatareavailable,experimentwith
thesekindsofassessmentstoadaptthemtoinstancesofintimidation,andcontinueto
monitoremergingresearchinthefield.Anintimidationassessmenttoolshouldincludea
numberoffactors,mostsignificantlyanypreviouspatternsofintimidationandviolenceby
theaccused,anyescalationofintimidationorthreat,andclosenessorintimacyofthe
relationshipbetweenthevictim/witnessandoffender.Topromoteevaluationofriskas
earlyintheprocessaspossible,considerbeginningwithbasicscreeningsandfollowingup
laterintheprocesswithmorethoroughassessments.
Regardlessoftheassessmentmethodused,itiscrucialtoactupontheresults.Systems
shouldreactswiftlyandappropriatelybasedonassessments,strategicallyprovidingtimely
servicesforinterventionandprotection.
PracticePrinciple7.Createinformation‐sharingpoliciesthatlinkjusticesystemactorsandallow
themtoidentifypatternsofbehaviorandpossibleintimidationinindividualcases.
Intimidationisa“patterned”crime–perpetratorsintimidateinmultiplewaysand
repeatedlyovertimeandoftenacrossrelationships.Therefore,understandingpast
behaviorbecomesasimportantasunderstandingpresentbehaviorwhengaugingthe
seriousnessofintimidationandtryingtopredictfuturethreatsandactions.Effective
witnesssafetyprogramshavethecapacitytoidentifyanddocumentwitnessintimidation
andtoprovidesystempractitionerswithseamlessaccesstopreviouscomplaintsbyor
involvingthesamepeople.Ideally,911staff,lawenforcement,prosecutors,corrections,
courtsecurity/courtadministration,andprobation/parolewouldbeableseecomplaintsof
intimidationovertimeforasingleindividualinordertoassesstheescalationofathreat.
Thisinformationshouldfollowvictims,witnesses,anddefendants,throughoutacase,
ensuringthateveryonewhotouchesitandinteractswiththepartiesunderstandsthesafety
concerns.Accessibilityandtimelinessofinformationisparticularlycrucialascasesand
13P.RandallKropp,StephenD.Hart,ChristopherD.Webster,DerekEaves,SARASpousalAssaultRiskAssessmentGuide,
MULTI‐HEALTHSYSTEMS,INC.(MHS),http://www.mhs.com/product.aspx?gr=saf&prod=sara&id=overview(lastvisitedJuly
17,2013);MOSAICTHREATASSESSMENTSSYSTEMS,https://www.mosaicmethod.com(lastvisitedJuly16,2013);DANGER
ASSESSMENT,http://www.dangerassessment.org(lastvisitedJuly16,2013);NOVASCOTIAPUBLICPROSECUTIONSERVICE,RISK
ASSESSMENTS(ODARA)INSPOUSAL/PARTNERVIOLENCECASES(2009),
http://www.gov.ns.ca/pps/publications/ca_manual/ProsecutionPolicies/ODARA%20RISK%20ASSESSMENTS%20IN%2
0SPOUSALPARTNER%20CASES%20ALL.pdf. 14TheUnitedNationsOfficeonDrugsandCrimehasproposedsimilarfactorstobeconsideredinassessingrisktovictims
ofhumantrafficking,butthattoolalsohasnotyetbeenvalidated.
19
Æ
Æ
Æ
Æ IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
peoplechangecourtvenuesandconfinementfacilities,orwhennewpersonnelassume
responsibilityforacase.Thesearethetimeswhenlapsesincommunicationandaccessto
informationoccur,andvictimsandwitnessesmaybemostvulnerabletointimidation.
Aslocalteamsexploretheexpansionofinformationsharing,newinformationabout
limitationsandobstacleswillariseandnewsafetyconcernswillsurface.15Whereitisnot
possibletolinkagencydatabases,asdescribedabove,systemscanconsideraninformation‐
sharingnetwork.Forexample,Duluth,MinnesotadevelopedtheDomesticAbuse
InformationNetwork(DAIN),togetaroundtheimpossibilityoftryingtoforceeveryone’s
databasestoshare.16Instead,DAINisonedatabasethateveryonecanaccessthatincludes
informationoncasehistory,risk,intimidation,andmore.Still,creatinganotherdatabase
forpractitionerstousemaynotbethemostefficientwaytotrackintimidationanditmay
notbefeasibleforsomejurisdictions.Thecriticalpiece,thatcannotbeoveremphasized,is
thevalueofinter‐agencyandsystem‐widecommunication.Evenwhereresourcesare
extremelylimited,anopendialoguebetweenjusticesystemandcommunityactorsshould
bemaintained.Thesafetyofvictimsandwitnessesdependsonaccurateandcurrent
information,sothateachsystemactorcanmakethebest‐informedsafetydecisions.
PracticePrinciple8.Makeallreasonableeffortstominimizecontactbetweenvictims/witnessesand
defendantsthroughoutthejusticesystemprocess.
Physicallyseparatingvictimsandwitnessesfrompotentialthreatsthroughoutthe
investigation,adjudication,andpost‐convictionprocessisoneofthebeststrategiesfor
preventingintimidationandensuringsafety.Investigationsandinterviewsshouldbe
carriedoutinawaythatavoidsmakingvictimsandwitnessesvulnerabletointimidation
andretaliation.Theyshouldbeprivateandinformationshouldbekeptconfidential,where
allowableundertherulesofdiscovery.Systemactorsshouldcommunicatewithvictims
andwitnessesinwaysthatprotecttheiridentitiesanddonotexposeorbroadcasttheir
cooperationtotheaccused,totheirfamilyandfriends,ortothecommunityatlarge.For
example,policeinvestigatorsmaymeetwitnessesoutsideoftheirneighborhoodsorinplain
clothestogatherinformation.
Additionalstrategiessuccessfulinminimizingcontactbetweenvictims/witnessesand
defendantsinclude:settinghighbailandseekingpreventivedetentionwhereallowableby
law;usingwitnessprotectionprograms,orotherwiserelocatingvictimsandwitnesses;17
andissuingandenforcingno‐contactorders.Judicialofficersshouldconsiderthewishesof
victimsandwitnessesinadditiontootherinformationaboutsafetyrisksandpotential
escalationofintimidationandthreats.No‐contactordersshouldhaveclearconditions,and
15Newsafetyconcernscanarisefrominformationsharing,however.Forexample,incasesperpetratedbylaw
enforcementofficersorindividualswhoworkwiththecourtsystem,andincasesoncollegecampuses,orinmilitary
settings,unsafeinformationsharingcanbedangerous.Practitionerssharinginformation,inanyform,shouldbe
extremelycautiousnottoputvictimsandwitnessesatfurtherrisk.
16FormoreinformationonDAIN,seeDomesticAbuseInterventionPrograms,www.theduluthmodel.org(lastvisitedAug.
1,2013).
17Temporaryhousing,suchasdomesticviolenceshelters,mayalsobeusedasshort‐termsolutionsindomesticviolence
cases,andforcasesoncollegecampuses,changesinclassschedulesandcampushousingrelocationmayaffordsufficient
separationoftheparties.Inanycase,thewishesofthevictimorwitnessshouldbeconsideredbeforerelocation,ass/he
willbeartheburdenofadjustingtoanewroutineandenvironment.
Æ Æ
Æ Æ
20
IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
appropriateresourcescommittedtotheirenforcementsothatconsequencesforviolations
areswiftandcertain.
Jailandprisonstaffalsoplaykeyrolesinminimizingcontactbycooperatingwithrequests
toblockcallsfrominmatestovictimsorwitnessesandbymonitoringallformsof
communicationinhigh‐riskcases.Casesmaybecharacterizedashigh‐riskbasedona
threatassessment,onactionsorcommunicationsobservedbycorrectionsstaffor
informants,oronincidentsreportedbyvictimsorwitnesses.Whentheaccusedandthe
victimorwitnessarebothdetainedinthesamefacility(eitherpretrialorpost‐conviction),
facilitystaffshouldquicklyidentifythesesituationsandtakeappropriatesafetymeasures,
whichalwaysincludesphysicalseparation.
Somejurisdictionshavetakenless‐traditionalapproachestoensurevictimandwitness
safety.Inresponsetointimidationingang‐relatedcases,somecourtshavecreatedaspecial
dockettoexpediteveryhigh‐riskcasesinordertominimizetheamountoftimevictimsand
witnessesareexposedtothreats.Evenwithoutaspecialdocket,prosecutorscanrequest
thatthesecasesbeprioritized.Policeinvestigatorsandprosecutorsmaytaketheadditional
stepsofsecuringstatementsquicklyandearlyviarecordingsand/orsignedstatementsto
protectagainstrecantationandfailedprosecutions.Whereasinglestrategyisinsufficient,
programscanuseappropriatecombinationsofthesestrategies,basedonthelevelofrisk,to
protectvictimsandwitnesses.
PracticePrinciple9.Createasafespaceincourthouses.
Unfortunately,nocriminaljusticesystemcanstopallintimidationfromtakingplace.What
theycandoismakesafespacesforvictimsandwitnesses.Courthousesareonespace
wherejusticesystemscanreasonablyexertasufficientlevelofcontrolandensurethat
courthouses,includingcourtrooms,hallways,entrances,andgrounds,arefreefromthreats
–bothovertandimplicit.Aswithalloftheseprinciples,differentcommunitieswillemploy
differentstrategiestocreatesafecourthouses.Thestrategiesofferedherewillnotworkin
everycommunity,buttheydoillustratesomeofthecreativewaysthatcriminaljustice
systemscanensurevictimandwitnesssafety.
Examplesofwhatothercommunitieshavedoneinclude:
 Signageandliteraturesettinggroundrulesforbehaviorandpenaltiesfor
intimidation
 Activeandvisiblesecuritywhoidentify,report,andtrackpatternsof
intimidation
 Securityscreeningofallenteringcourt(e.g.,metaldetectors,temporaryphone
confiscation)
 Prohibitingrecordingorphotographyofvictimsandwitnessesinthe
courthouse
 Courtroomandcourthousecheck‐ins,inordertoidentifyandseparatevictims
andprosecutionwitnessesfromdefendantsanddefensewitnesses
 Securewaitingareasforvictimsandwitnesses
 Regularbriefingsofcourtpersonnelregardinghigh‐riskcasesandindividuals
 Videomonitoringinpublicspacesand/orcourtrooms
21
Æ
Æ
Æ
Æ IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
PracticePrinciple10.Tracktheprogressandoutcomesofeffortsandusethatinformationtoinform
systemimprovement.
Justicesystemsmustbeabletoobtain,understand,andintegrateinformationrelatedto
victimandwitnessintimidationinordertomaximizesafety.Whetheroperatingundera
newlydevelopedcoordinatedcriminaljusticeresponseteamorasindividuals,practitioners
mustprioritizeeffortstocollectinformationandtouseittotrackeffectivenessandrefine
safetystrategies.Therearemanysourcesofinformationincludinginterviewsandfocus
groupswithstaff,victims,andwitnesses;observingjusticesystemprocesses;reviewsand
analysesofcasereportsandfiles;andregularreportsfromagencydatabasesandintegrated
informationsystems.Itisalsoimportanttogaugethepublicattitudeaboutcooperatingwith
policeandifcommunitymembersfeeltheywouldbeprotectediftheybecameinvolvedina
criminalcase.
Informationthatcanbeusedtoinformevolvingstrategiesthatcanbecollectedovera
periodoftime:
 Numberofarrestsforintimidation
 Numberofchargesandprosecutionsforintimidation(includingtrendsincharge
reduction)
 Exposureofvictimsandwitnessestovulnerabilitiesinthecriminaljusticesystem
(basedonthegapsidentifiedhere)andchangestothatexposure
 Prevalenceofunprosecutedreportsofcrime
 Prevalenceofstatementrecantation
 Prevalenceofdismissedprosecutionsduetowitnessnon‐cooperation
 Victim,witness,andcommunityresidentattitudestowardsafetyandcapacityof
criminaljusticesystemtoprotectthemandhowthoseattitudeschange
Interpretinginformationthatiscollectedanddiscerningtrendsisnotsimple.Beprepared
tofindthat,asnewsafetyeffortsareintroduced,thenumberofidentifiedincidentsof
intimidationmayactuallybeincreasedduetothefactthatindividualswhowouldnothave
previouslyfeltcomfortablereportingthreatsarenowcomingforward.Evenasthe
numberstaperoff,practitionerscanlooktocase‐by‐casesuccesseswherevictimsand
witnessessafelyreport,cooperatewithinvestigationsandtestifyattrial,andcontinueto
identifyareasforimprovement.
CONCLUSION
Thesebestpracticesprinciplesprovideanexcitingopportunityforjurisdictionstotakeaholistic
approachtovictimandwitnesssafety.Thisapproachtakesastepbeyondcreatingsafetyprograms
withalimitedreachornarrowfocus,tothepromiseofasafercommunityasawhole,with
quantifiableresults.
Nonetheless,thegnawingquestionthatremains,forleadershipinparticularis,“Howdowepayfor
allofthis?”Whilethereisnoeasyanswer,theapproachpresentedheredoesnotanticipatethatall
changeswilloccursimultaneouslyorthatallwillhavecostsattached.Onthecontrary,these
principlesprovidebenchmarksagainstwhichsystemscanassesstheirstrengthsandchallenges
andmakestrategicdecisionsaboutwhereneedsarethehighest.Justasmanyjusticesystemshave
foundcreativewaystoreallocateandreinvestscarceresourcesintocommunitypolicingstrategies,
Æ Æ
Æ Æ
22
IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
sotoowillsystemsdiscovernovelapproachestointegratethesebestpracticeprinciplesin
preventingandrespondingtowitnessintimidation.Asjurisdictionsassesstheirresponses,they
mayfindareasofduplicationoropportunitiestoshareinformationthatcanresultincostsavings.
Still,therearesomeoptionsforfunding.TheOfficeonViolenceAgainstWomen,theOfficeon
CommunityOrientedPolicingServices,theBureauofJusticeAssistance,theNationalInstituteof
Justice,andmanyotherfederalandstateagencies,private‐publicpartnershipsandfoundations
offerfundingfortheimplementationofresearch‐informedpractices.18ThisResourcepresentsan
advantageforsystemslookingtoenhancetheirsafetyresponses.Itprovidesamodelformeasuring
successanddocumentingprogress,whichisoftenimportantforattractingprivateandpublic
resources.Evenso,eachcriminaljusticesystemmustdecideforitselfwhattheseprinciplesmean
fortheirsystemsandhowtoshapetheirsafetynetsforvictimsandwitnesses.
18See,e.g.,GRANTS.GOV,www.grants.gov(lastvisitedAug.22,2013);Funding,NAT’LINSTITUTEOFJUSTICE,
http://www.nij.gov/funding/welcome.htm(lastvisitedAug.12,2013);GrantPrograms,THEDEP’TOFJUSTICE,OFFICEON
VIOLENCEAGAINSTWOMEN,http://www.ovw.usdoj.gov/ovwgrantprograms.htm(lastvisitedAug.17,2013);Funding,OFFICE
OFJUSTICEPROGRAMS,BUREAUOFJUSTICEASSISTANCE,https://www.bja.gov/funding.aspx(lastvisitedAug.17,2013).
23
Æ
Æ
Æ
Æ IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
PartIII.ImplementingChange:AProcessforWitnessSafety
AssessmentandImprovement
Aremainingchallengetowitnesssafetyishowtoapplylessonslearnedfromresearchintoreal‐life
practice.Sofarinthispublication,wehavedefinedbothaconceptualmodelforquantifyingthe
prevalenceofintimidationandasetofbestpracticeprinciplespromotingvictimandwitnesssafety
inthejusticesystemandthecommunity.Thistranslationofresearchintopracticeshapesvictims’
andwitnesses’experiencesandmakesitsaferforthemtoreportcrimesandparticipateinthe
criminaljusticeprocess.PartIIIofthisResourcediscussesthemethodologyforimplementingthis
change.
ThemethodologypresentedbelowisinformedbytheexperiencesoftheImprovingtheJustice
SystemResponsetoWitnessIntimidation(IWI)initiativeandiscomprisedofsixactionstepsthatuse
thebestpracticeprinciplestoguidedevelopmentofacomprehensiveandcoordinatedresponseto
victimandwitnessintimidation.Theactionsteps,discussedingreaterdetailbelow,are:
1. Ensurethatthejusticesystemhasthecapacitytochange
2. Conveneanactionteamtoguidetheassessmentandleadtheimplementation
3. Definethecurrentstateofvictimandwitnesssafety
4. Compareexistingpracticetobestpractices
5. Developandimplementanactionableplan
6. Monitor,evaluate,andimprovevictimandwitnesssafetyefforts
BACKGROUNDONMETHODOLOGY
IWIwasthelaunchingpointtodefiningthismethodologyforimplementingchangeinhowjustice
systemsrespondtointimidation.From2010‐2013,AEquitasreceivedfundingfromtheU.S.
DepartmentofJustice,OfficeofJusticePrograms,BureauofJusticeAssistancetoworkwiththree
sites–Duluth,Minnesota;Knoxville,Tennessee;andSanDiego,California–toevaluatetheir
systems’responsestowitnessintimidation.19IWI’sworkwiththesesiteswaslargelydefinedby
theSafetyandAccountabilityAudit,createdandusedbyPraxisInternationaltoexaminejustice
systemsandotherinstitutions’responsestodomesticviolence.
ThePraxisSafetyandAccountabilityAudit,developedbyEllenPence,isanapplicationof
ethnographicworktodomesticviolence.Ithasbeenusedinnearlyahundredcommunities
throughouttheUnitedStatestoevaluatetheirresponsetodomesticviolencebyexamininghowthe
workroutinesofcriminaljusticepractitionersaccountforvictimsafetyandoffenderaccountability.
However,IWImayrepresenttheAudit’sfirstapplicationtovictimandwitnesssafetyacross
differenttypesofcrime.
ThethreeauditsconductedunderIWIweresuccessfulatidentifyingvulnerabilitiesandgapsinthe
justicesystemwherevictimsandwitnesseswerebeingintimidated.Onelesson,however,wasthat
thesitesneededsupporttotranslatetheirfindingsandrecommendationsfromtheauditsinto
Æ
19TheJusticeManagementInstituteservedasevaluatorandadvisortotheinitiative.
Æ Æ
Æ 24
IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
action.20Thislessonisechoedinanunrelatedreviewofsafetyauditsconductedin2010byDr.
LucillePopeforPraxisInternational.Dr.Popeencouragedfutureauditteamstoengageexplicitlyin
actionplanningtotranslatefindingsandrecommendationsintoresponsestothegapsuncovered.
Shestated,“TheAuditisthoughtofasadistinctandseparateeventdisconnectedfrom
implementation.Approachingtheauditasaprocessofreflectionandactiontoimprovesafetyand
accountabilityiskeytosuccessfulimplementation.”21AEquitasandJMIthereforeprovided
additionalsupporttoeachsite’steamtodevelopactionplansandtomonitortheimplementationof
specificresponsestothegapstheyidentified.Asaresult,itbecameclearthattherewasaneedto
defineaprocessforchange.PartIIIdescribestheprocessandhowtodefineandmonitor
implementation.
ACTIONSTEP1.ENSURETHATTHEJUSTICESYSTEMHASTHECAPACITYTOCHANGE
Manyjurisdictionsareill‐equippedtoensurethesafetyofvictimsandwitnesses.Withinthejustice
system,therearenumerousgapswherevictimsandwitnessescanbe,andoftenare,threatened,
manipulated,emotionallyabused,andphysicallyattacked.Tobuildaneffectivejusticesystem
responsetointimidation,currentpracticesmustchange.Thesystemcanaccomplishthischangeby
identifyinghoweffectivelyitprotectsvictimsandwitnessesandthentakingmeaningfulactionto
enhanceitsresponsesandclosegaps.22
Thefirststepistoensurethatthesystemhasthecapacitytochange.Assessingcapacity23canbea
helpfulwayforsystemstoidentifyareasofstrengthandareaswhereconsultation,technical
assistance,orothersupportanddevelopmentmaybeneeded.AppendixDprovidesatoolfor
practitionerstousewhenmeasuringreadinesstochangethatfocusesonacommonsetof
indicators.24Therearefourmajorindicatorsrepresented:
1. Communityandorganizationalclimatethatfacilitateschange,
2. Currentattitudesandeffortstowardvictimandwitnesssafety,
3. Commitmenttochange,and
4. Capacitytoimplementchange.
Withinthesefour,thereareadditionalindicatorsthatrangefromthecollectiveefficacyofthe
workingteamtotheskillsandknowledgeoftheindividualsinvolvedintheeffortstochange.
Theseindicatorsemphasizetheimportanceofcollaborationandinvestment,notonlyamong
leadershipbutalsoamongpractitioners.Withoutthesebasicingredients,ajusticesystemcannot
effectandsustainchange.Technicalassistanceprovidersandjusticesystemslookingtodevelop
witnesssafetyreformareadvisedtotakethetimetoassessreadinesstochangeandtobuild
capacitywhereitmayneedimprovement.Unliketheimplementationofaprogramwithlimited
scope,systemicwitnesssafetyresponsesarecomplexandrequirebroadconsensusand
cooperation.Systemleadersaremostsuccessfulatimplementingsustainablechangewhenthey
investtimeinbuildingthenecessaryrelationshipsandsystemiccapacitytoidentifyandresolve
problemscreatively.
20LUCILLEPOPE,IMPLEMENTATIONOFSAFETYAUDITRECOMMENDATIONS,PRAXISINT’L(Mar.2010),
http://www.praxisinternational.org/files/praxis/files/Safety%20Audits/TTAImplementationSurveyJune2011.pdf.
21Id.at8.
22Thisapproachisbasedontheleadershiptheoryknownas“changemanagement.”
23Oftencalled“readinesstochange.”
24SeeAppendixBforadditionaltools.
25
Æ
Æ
Æ
Æ IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
ACTIONSTEP2.CONVENEANACTIONTEAMTOGUIDETHEASSESSMENTANDLEADIMPLEMENTATION
Bringingtogetheradiverse,interdisciplinarygroupofstakeholderstoengageintheprocessof
analysisandchangeisessentialtosuccessfulimplementationofchange.Becausetheaimistobuild
acoordinatedsystemresponse,leadershipfromeachkeystakeholdergroupinthecriminaljustice
systemmustbeincluded.This“actionteam”maycometogetherspecificallyforthepurposeof
engaginginthewitnesssafetysystemsanalysisoritmayalreadyexist,suchasintheformofa
criminaljusticecoordinatingcouncilormulti‐disciplinarytaskforce.Whereanorganization
alreadyexists,itmaybebeneficialtostartfromthatfoundation.Oneofthebiggestchallengesto
implementingawitnesssafetyprogramislimitedresources,soestablishedrelationshipsthatallow
stakeholderstosharestaffandresourceswillbehelpfulinfacilitatingswiftresults.
Thevictimandwitnesssafetyanalysisbeginswiththeactionteam’ssharedunderstandingof
witnesssafety,whichinvolvesbuildingconsensusaroundthefollowingthreemajorsetsof
questions:
1. Whatdoesthelatestresearchandpracticeliteraturerevealaboutthenatureofvictimand
witnessintimidation?Whataretheemergingtrends?
2. Howdowedefineintimidationinourcommunity?Whatarethebehaviorsweneedto
targetinoureffortstopreventandrespondtointimidation?Whatbehaviorsdoweagree
necessitatecriminaljusticeinterventionatsomelevel?
3. Whomdoesourwitnesssafetysystemprotect?Howdoesoursystemdefinea“victim”or
“witness”?
Consensusbuildingmaybefacilitatedinternally,althoughsomejurisdictionsmayfindithelpfulto
haveanoutsidefacilitator–independentofthesystem–toguidetheexerciseinaretreatsetting.
Whilesomeofthesequestionsmayseembasic,theyareimportanttoaskasteammembersoften
underestimatethedegreetowhichthey’vemadeassumptionsabouthowtheircolleagueswill
answer.Thesequestionsaremorethanboilerplate;theyarefundamentaltothedefinitionand
assessmentofcommunitysafety.Raisingandresolvingassumptionsearlyintheprocesshelpsto
avoidconfusionandconflictlater.Italsoprovidesabenchmarkforassessingsuccessandprogress
andwhatkindsofresponsesarenecessary.Thesequestionswilllikelyberevisitedthroughoutthe
process;suchreflectionisimportantovertime.Whatiskeyisthattheteammaintainsashared
understandingofwitnesssafety.
ACTIONSTEP3.DEFINETHECURRENTSTATEOFVICTIMANDWITNESSSAFETY
Onceconvened,theactionteamshouldlaunchintothenexttaskofdetermininghowsafevictims
andwitnessesareintheirjurisdiction.This“asis”assessmentsetsthestartingpointagainstwhich
theteamwillgaugeitsprogressandthesuccessofitsworkinthefuture.Theaim,ofcourse,isto
developacriminaljusticesystemthatissaferforvictimsandwitnessesthanwhentheactionteam
beganitswork.Makingthatdeterminationrequiresaquantifiableunderstandingofwherethe
systembegins.Wehavealreadyacknowledgedthatintimidationisdifficulttoquantify.Figure1,
theConceptualModelofPrevalenceofIntimidation,providesaframeworkforquantifyingvictimand
witnessintimidationbydistinguishingtwothings:“opportunitiesforintimidation”andthe
“documentedincidenceofintimidation.”25
Æ
25Suprap.15.
Æ Æ
Æ 26
IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
Determining“opportunitiesforintimidation”
PartIIprovidedavisualrepresentationofthecriminaljusticeprocessthathighlightscommon
“opportunitiesforintimidation”andprovidesthebasisforActionStep3.26SeeFigure2.Mapof
CommonOpportunitiesforIntimidationandGapsinVictimandWitnessSafety.Theactionteam
shouldworktodeterminewhereitbelievesvulnerabilitieslieinitsjurisdiction.Itshouldalso
validateitsassessmentwithotherpractitionersandvictimsandwitnesses.Validationhelpsensure
thattheprocessmapandcharacterizationof“opportunitiesforintimidation”capturereal
experiencesofpeopleinvolvedinthesystem(ratherthananidealizedversionofeventsorsystem
responses).Thisinclusiveprocessalsohelpstobuildinvestmentinthewitnesssafetyworkand
communicatestheleadership’scommitmenttoensuringthatvictimsandwitnessesareprotected.
Atoolforthisprocess,aProtocolforassessingandquantifying“opportunitiesforintimidation”
appearsatAppendixE.Thisprotocolisbasedonthemapofthecriminaljusticeprocess(Figure2)
andtheopportunitiesforintimidationthatmatchupwiththem(e.g.,identitiesofinformantsnot
beingkeptconfidential,interviewsbeingtakeninpresenceofallegedperpetrators,ongoingre‐
assessmentofriskisnottakingplace,etc.).Foreachstageandopportunityforintimidationthereis
ascaletomeasureprevalence:1)neverhappens;2)sometimeshappens;3)oftenhappens;and4)
alwayshappens.
Theactionteam–alongwithfocusgroupsofpractitioners,victims,andwitnesses27–canusethis
tooltocometoaconsensusaboutsafetygapsandhowtheyareaddressedbyscoringeach
opportunityforintimidationonthefour‐pointscalethatcharacterizesthedegreetowhichitis
presentintheirsystem.Scoresfromallgroupswillthenbeconsideredintheaggregatetoidentify
systemvulnerabilities.Byincludingmultipleperspectives,theanalysisismorelikelytopinpoint
truevulnerabilities.Facilitatorsmayalsowanttohavefocusgroupssummarizetheiroverall
perspectivesofthestagesidentifiedinAppendixE.Thesesummariesmaybehelpfulinquickly
flaggingstagesthatareparticularlyvulnerable.
Anexampleofascaleforthesesummaries:
1–nosafetymeasuresinplace;intimidationcaneasilyhappenunhampered
2–minimalsafetymeasuresinplace;overtintimidationmaybepartiallyaddressedor
prevented
3–moderatesafetymeasuresinplace;overtintimidationisaddressedandprevented;other
formsofintimidationmaybepartiallyaddressed
4–highlyeffectivesafetymeasuresinplace;intimidationisextremelyunlikely
Oncethefocusgroupsarecompleted,theactionteamreviewsthescoresofeachgroupand
summarizesthefindings.Again,aggregatingthesescoreshelpshomeinonthevulnerabilitiesor
intimidation“opportunities”inthesystem.Ifthereareareasofwidedisparityamongfocusgroups,
theactionteammaywanttoprioritizetheseareasforfurtherinvestigationthroughprocess
observation,forinstance.
26Generally,acriminaljusticesystem’sprocessmapwillbequitesimilartothegenericrepresentationofferedinthis
publication,buttheactionteamshouldcertainlyreviseittodepictaccuratelyitsownsystem.
27Relativelyrecentvictimsandwitnessesarebesttoparticipateinthisprocess,becausetheirexperienceswillbe
reflectiveofcurrentpractices.
27
Æ
Æ
Æ
Æ IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
Determining“documentedincidenceofwitnessintimidation”
Thesecondpartofthisassessmentinvolvesdocumentingtheprevalenceofreported28intimidation.
Reportsofintimidationcanhappenatanypointinthecriminaljusticeprocess.Onemeasureof
prevalenceisthenumberofcaseswhereintimidationischargedcriminally.However,thismeasure
focusesonlyontheadjudicationstageandthereareotherpointswherereportsofintimidationmay
bemade.Foracompleteunderstandingoftheproblem,theactionteamwillwanttoconsider
prevalenceofreportedintimidationatallstages.
Examplesofmeasurabledocumentedincidents,fromthemapinFigure2are:
 Numberof911callsreportingintimidation
 Numberoffirstrespondervisitsbylawenforcementwherevictimorwitnessreports
intimidation
 Numberofreportsofintimidationtovictimadvocates
 Numberofreportsofintimidationtoprosecutors’offices
 Numberofformalintimidationchargesbroughtagainstdefendants
 Numberofno‐contactordersrelatedtointimidationinacriminalmatter
 Numberofreportsofintimidationwithinjailsandothercorrectionalinstitutions
Atanyofthesestages,theremaybeotherfactorstoconsider.First,howoftenarevictimsand
witnessesaffirmativelyaskedtoshareinformationaboutintimidation?Second,whatstatutesor
legalavenuesexistthatfacilitatechargingintimidationcriminally?Iflawenforcementdoesnot
generallyaskaboutintimidation,thatisimportanttounderstandandhighlight.Itisalsoimportant
forpractitionerstounderstandthatintimidatingconductmaybechargeableunderavarietyof
statutes,(e.g.,threats,harassment,criminalmischief/vandalism,obstructionofjustice,witness
tampering,etc.)andhowchargingtheseoffensesmightbeappropriateinanygivensituation.
Inevitably,theactionteamwilldiscoverlimitationswithintheirinformationsystems.Forinstance,
lawenforcementofficersandprosecutorsmaynotbedocumentingwhattheyhearabout
intimidatingbehavior.Victimadvocatesmayberecordingthatinformationintheirpaperfilesbut
havenowaytoreportitintheaggregate.Alternatively,advocatesmaybeprohibitedfrom
disclosingduetoprivilegeandconfidentialitylaws.29Convictionsmightincludecrimesmotivated
byintimidation,butnotbeidentifiedassuchinthejudgment.Theseareimportantfindingsand
willneedtobeconsideredastheactionteammovestotheplanningandimplementationstages.
Asmentionedbefore,notalljurisdictionshavethecapacitytointegratetheirdatabasesamong
agenciesorreadilyshareinformation.Wheretheinformationneededisnotavailable,theaction
teammayconsidersamplingarandomsetofcasesorfilestoestimateofthefrequencyof
intimidation.Scarcityofresourcestocollectandreportthisinformationmaypresentanobstacle
butnotonethatisinsurmountable.Researchpartnerswithinthejusticesystemoratlocal
universitiesmaybeabletoassistwithestablishingappropriatesamplingproceduresand
28“Reported,”includesanytimethatavictimorwitnesstellsacriminaljusticeprofessionalaboutathreat.
29Forfurtherdiscussionofconfidentialityandprivilege,seeViktoriaKristiansson,WalkingaTightrope:BalancingVictim
PrivacyandOffenderAccountabilityinDomesticViolenceandSexualAssaultProsecutions,PartsI,9STRATEGIES(2013),
http://www.aequitasresource.org/Issue_9_Walking_A_Tightrope_Balancing_Victim_Privacy_and_Offender_Accountability
_in_Domestic_Violence_and_Sexual_Assault_Prosecutions_Part_I_May_2013.pdf;andViktoriaKristiansson,Walkinga
Tightrope:BalancingVictimPrivacyandOffenderAccountabilityinDomesticViolenceandSexualAssaultProsecutions,Part
II,10STRATEGIES(2013),
http://www.aequitasresource.org/Issue_10_Walking_A_Tightrope_Balancing_Victim_Privacy_and_Offender_Accountabilit
y_in_Domestic_Violence_and_Sexual_Assault_Prosecutions_Part_II_May_2013.pdf.
Æ Æ
Æ Æ
28
IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
conductingtheanalysis.Thesestepsareaworthwhileinvestmentofeffortbecauseitiscriticalthat
theactionteamunderstandthescopeofitsexistingresponsetovictimandwitnessintimidation.30
ACTIONSTEP4.COMPAREEXISTINGPRACTICETOBESTPRACTICES
Nowthattheactionteamunderstandsthescopeofintimidationinitssystem,itisreadytoidentify
whereexistingpracticesarealreadyalignedwiththebestpracticeprinciplesdiscussedinPartII.
Ultimately,thisexerciseallowstheteamtopinpointspecificchangestopolicyandpracticethatcan
improvesafety.Twotoolsareofferedtofacilitatethisprocess.Thefirst,AppendixF,reiteratesthe
tenbestpracticeprinciplesandprovidesinformation‐gatheringstrategiestohelpunderstandthe
currentresponse.Theserecommendationsaremeanttoguidetheactionteamasitdetermines
whereitsjusticesystemalignswiththeprinciplesandwhereitdoesnot.Theyinvolveamixof
approaches,includingquantitativeanalysisofinformationsystems,policyreviews,observations,
interviews,andfocusgroups.Thesecond,AppendixG,providesarubrictodeterminehowwellthe
systemisalignedwiththebestpracticeprinciples.Foreachbestpracticeprinciple,thereisalow‐
to‐highscalethatincludesspecificexamplesofactivitiesforeachlevel.
Atthispoint,theactionteamhasquantifiedkeyvulnerabilitiesinitscriminaljusticesystem
(“opportunitiesforintimidation”)andtheprevalenceofreportedintimidation.Thesefindings
highlightspecificpracticesthatcanbeimplementedand/orfurtherdevelopedtoenhancewitness
safety,andprovideabaselineagainstwhichtheactionteamcanmeasurechange.Theactionteam
nowknowswhereitisstartingandunderstandswhatopportunitiesandneedsthereareforchange
withsomeguidanceaboutstrategiesitcouldusetoeffectchange.Theteamisnowpoisedto
chooseprioritiesandbegintotakeaction.
ACTIONSTEP5.DEVELOPANDIMPLEMENTANACTIONABLEPLAN
ActionSteps1‐4willlikelyrevealanumberofareasforimprovementtovictimandwitnesssafety
aswellassuggestareasoffocus.Theactionteamcannotfocusonalloftheseareasatonce.Itwill
needtoworkcollectivelytosetprioritiesandgoals/objectives,whichcanbedonebydevelopingan
“actionplan.”Therearemanyformatsforactionplansonline,butthatislessimportantthanthe
levelofagreementandcommitmentbehindtheplan.31However,actionplansshouldataminimum
addressthefollowing:
30Sharinginformationprovidedbyacrimevictimimplicatesprivilegedandconfidentialinformation.Foradiscussionon
howtobalancelegalobligationwithvictimsafety,seesupranote29.
31SeeAppendixB,infra.
29
Æ
Æ
Æ
Æ IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
Table2.ActionPlanningFormat
Goal
Whattargetdoyouwantto reach?Whatispurposeofyouraction?Whatwill
bedifferentasaresultofthechange?
Victimsandwitnesseswhovisitthecourtwillfeelsafe;theywillunderstandthat
thecourtiscommittedtoprotectingthemfromintimidationandisworking
hardtodoso
Æ Æ
Æ Objectives
Whatspecific outcomesneedtobeachievedtoreachthisgoal?Whoorwhat
willchange,byhowmuch,andoverwhatperiodoftime?
TasksorActivities
Whatspecificactionsstepsortasksmustbeundertakentomakethese
objectivesareality?
Person(s)
Responsible
Whoisresponsibleforensuringthetasksoractivitiesareaccomplished
withinthespecifiedtimeframe?
ResourcesNeeded
Whatfinancial,time, space,equipment, andhumanresourcesarenecessaryto
implementtasksandactivitieswithinthespecifiedtimeframe?
Timeline
Whatisthetimeframeforimplementingthetasksandactivities?When
shouldworkbegin?Whenshouldtheworkendandsomethingbeproduced?
Outputs
Whatdeliverablesorproductsshouldresultfromcompletionofthetasksand
activities?
Æ
Over90percentofvictimsandwitnesseswillunderstandhowtoidentify
intimidatingbehaviorinthecourthouseandknowthemultipleoptionsthey
haveforreportingtheintimidationandseekinghelp.
Trainjusticesystempractitionerstoidentify,document,andtrackwitness
intimidation;practitioners,inturn,willadvocateforandeducatevictimsand
witnesses.
Inmostjurisdictionsresponsibleteammembersincludecourtsecurityofficers,
victimliaisonsemployedbycriminaljusticeagencies(e.g.,prosecutor’sofficeor
lawenforcementagency),andcommunity‐basedadvocateswhoaccompany
victimstocourt.Dependingontheresponsibilitiesofcourthousepractitioners
andpersonnel,someteamsmightalsoincludejudges,bailiffs,clerksofcourt,or
courtadministrators.
Financesfortrainersandtrainingmaterials;spacefortrainingsaswellas
regularteammeetings;equipmentsuchaslaptop,screen,andprojector,if
neededfortraining;andparticipationofteammembersinmeetingsand
training.
Month1:Investigaterelevantlaw,policy,andanycurrentissues/complaints;
Month2:Securetrainersandvenue,draftmaterials,advertisetraining;Month3:
Peerreviewtrainingmaterials;finalizelogistics(e.g.,printing,refreshments,or
AVequipment).
Facilitatorfortrainingidentifiedandcontractentered;trainingcurriculumis
developed;20courtsecurityofficershavebeentrained;etc.
30
IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
Manyjurisdictionsfindithelpfultoinviteafacilitatortoguidediscussionsaboutprioritiesand
planningforimplementation.Makingsenseofalloftheinformationandconductingtheanalyses
requiresthoughtfuldiscussion,whichmaybeeasierwithanindependent,skilledfacilitator,guiding
teammembers.Theactionteamremainsresponsiblefortheprocessofchoosingprioritiesand
craftingtheplan.Whentheteamitselfismakingthecriticaldecisions,theindividualsinvolvedare
farmoreinvestedintheplanandinitsultimatesuccess.
Makinganactionplanthatisspecificischallenging,butwithclearexpectations,theplanbecomesa
toolforaccountability,indicatingwhenexpectationsarenotbeingmet.Again,anexperienced
facilitator–whetherinternalorexternal–canhelptosettherighttonebyfocusingongroup
accountabilitytotheplan(theactionplanis“owned”bytheactionteam)andtheaccountabilityof
memberstooneanother.Thepurposeisnottopointfingerswhenthingsgowrongbuttotake
responsibilityandmakethingsrightsogoalsandobjectivescanbereached.Onemethodologythat
canbeusedtodevelopspecificandmeasurableobjectivesistheSMART(Specific,Measurable,
Achievable,Realistic,andTime‐Bound)process.32TheSMARTprocessprovidesachecklistfor
teamstoassessandimproveobjectives.AbriefoverviewofSMARTisofferedinAppendixH.
Oncetheactionplanhasbeendrafted,theteammaywanttogobacktothegroupsorindividuals
involvedinActionSteps1‐4(ensuringcapacityforchange,formingateam,definingcurrentstateof
witnesssafety,comparingexistingpracticestobestpractice).Invitingtheirfeedbackandcomments
willhelpbuildasenseofownershipamongthem,whichisimportantforthesuccessful
implementationofchange.Thefeedbackandcommentswillalsolikelyprovideadditionalcontext
inwhichtoconsiderthedecisionsandideas,whichwillhelprefineandstrengthentheplan.
Theactionteamcanapproachimplementationinavarietyofways.Itcanaimtoincreasethelevel
ofengagementamongpractitioners,withthegoalofhavingthemcommittothechangeefforts.
Alternatively,theteam’sgoalsmaybetodevelopawarenessandunderstandingofitsownwitness
safetyresponses.Theteamshouldweightheadvantagesanddisadvantagesofthesedifferent
approachesandshouldincorporatejurisdictionalneedsandcapacityforchangeintheprocess.
Figure3,below,offersahelpfulwayforactionteamstoconsidertheprocessofcommunicating
abouttheireffortsandtheimplementationofnewinitiatives.33Thefigure,fromtheworkofthe
QueenslandGovernmentPublicServiceCommission,isa“communicationcontinuum.”Itdepicts
levelsofengagementthatleadersgenerateinkeyconstituentsduringcommunicationabout
change.Thecommissionexplains,
Whenanykindofchangeisannounced,peoplearehungryforinformation.Inthe
absence of sufficient information and opportunities to digest it through two‐way
‘conversations’, change can be stalled. People will continue to work as they have
done in the past; or rather than risk doing the ‘wrong’ thing, they do nothing.
Effective communication is designed to create awareness and understanding in
ordertogetsubsequentsupportiveaction.Therationaleisthatifyouwantpeople
tochange,theyneedtoinvestinthechangesyouareaskingthemtomake,andthey
aremorelikelytodothatiftheyunderstandthebenefitsofthechange.
32GeorgeT.Doran,G.T.There'sAS.M.A.R.T.WayToWriteManagement'sGoalsAndObjectives,70MANAGEMENTREVIEW
(AMAFORUM)35‐36(1981).
33ThePublicServiceCommission(PSC)inQueensland(Australia)advisesthegovernmentontheadministrationofthe
Queenslandpublicsectorandthemanagementandemploymentofpublicsectoremployees.Itsmissionistodevelopand
implementpublicsectorworkforceandorganizationalmanagementstrategies.Amongitsobjectivesisbuilding
collaborationwithingovernmenttodeliversmarter,simpleroutcomesthatareresponsivetopublicneeds.
31
Æ
Æ
Æ
Æ IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
Figure3.CommunicationContinuumAdaptedfromQueenslandPublicServiceCommission,Change
ManagementBestPracticesGuide.
Actionplanningiscriticaltoimplementingchange.Itisworthtakingsometimetobespecificabout
goalsandobjectives,buildaccountabilitywithintheactionteam,buildaccountabilitybetweenthe
teamandoutsidejusticesystemandcommunityleaders,andcommunicateadetailedplantoa
broadaudience.Asaresult,teamsavoidcreatingastaticactionplanandinsteadareabletomeet
challengesandpressures.Thisprocess,knownas“chaoticchange,”meansthatactionteamslearn
moreastheybeginimplementingtheirplansandarepreparedtomakeadjustmentsthatmaybe
necessitatedbyshiftingpoliticalpriorities,leadershiptransitions,ornewpublicpressures.34The
team’scommitmenttochange,however,andtoitsgoalsandobjectivesshouldcontinuetoguideits
workthoughanyunanticipateddevelopments.
ACTIONSTEP6.MONITOR,EVALUATE,ANDIMPROVEVICTIMANDWITNESSSAFETYEFFORTS
Intheearlystagesoftheimplementingtheactionplan,teamsshouldmeetregularly–ideally
monthly–toensuretimelinesaremetandthattasksareaccomplishedoractivitiescarriedoutas
expected.Teamsshouldknowwhatactivitiesoccurred,theirquality,andthestrengthsand
weaknessesoftheirimplementation.Wheretimelinesarenotbeingmet,itisimportanttoask,
“Howcanwegetbackontrack,”ratherthan,“Whoistoblameforthis.”Diligentlymonitoring
progressandrespondingquicklytounexpectedsituationshelpstostrengthenandensureeffective
implementationofchange.
Theactionplanprovidesatemplateformonitoringactivities.Regularreviewsarenotonly
opportunitiestoassessprogressbutalsoatimewhentheteamcanreflectonlessonslearnedand
refineitsactionplanaccordingly.Table3belowisatoolforteamstodetermineprogress,review
theplan,andconsiderwhatadjustmentsmaybeneeded.Thisisanongoingprocess.
34Formoreinformationon“chaoticchange”andchangemanagementinthepublicsector,seeTomKarp&ThomasI.T.
Helgo,ChangeManagementtoChangeLeadership:EmbracingChaoticChangeinPublicServiceOrganizations,8JOURNALOF
CHANGEMANAGEMENT85‐96(2008).
Æ Æ
Æ Æ
32
IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
Table3.UsingtheActionPlanAsAMonitoringGuide
ActionPlan
Section
ProgressPrompts
Person(s)
Responsible
Didtheoriginalpersonresponsible
accomplishthetask?Whoactually
contributedtomakingtheactivity
happen?
Tasksor
Activities
Resources
Needed
Wastheactivityortaskachievedas
describedorintended?Howwasit
accomplished?
Whatdoestheexperienceheretellusabout
howwestructurefutureactivities?How
mightweneedtorevisithowwehave
definedotherpartsoftheactionplan?
Whoelseneedstobeinvolvedinfuture
activitieslikethisone?Whatsupportdo
thoseresponsibleneedtosucceedinthe
future?
Whatresourceswereactuallyusedto
Howdoesthisexperienceinformorchange
achievethistask?Howdidthatcompare estimatesofresourcesneededforupcoming
totheplan?Wasthisover/under
tasks?
budget?Didittakemorehoursorfewer?
Timeline
Whenwasthistaskcompleted?Wasthis
“ontime”?
Outputs
Whatwasachievedasaresultofthistask
oractivity?(e.g.,Howmanypeople
attendedthetraining?Whatwastheir
background?Didtheydemonstratenew
skillsandknowledge?Howsatisfied
wereparticipantswiththetraining?)
Howdidtheoutputscomparetothe
originalplan?
Objectives
LessonsLearned
Whatobjectivesweremet?Whatinterim
progresswasmadetowardthe
objectives?Whatinformationhavewe
collectedtosupportfutureanalysisof
objectives?
Howdoesthisexperienceinformorchange
timeestimatesforupcomingtasks?How
doestheactualtimeframeaffecttherestof
theplanandexpecteddatesofdelivery?
Howmightweneedtocompensatefor
unmetoutputs?Howdoesthisexperience
changeestimationsofoutputsforupcoming
tasks?
Whatdoweneedtododifferentlytoensure
thatwewillmeetourdesiredobjectives?
Whatdoweneedtoensurethatthe
informationavailablecanbeusedtomeasure
ourobjectives?
InActionStep2,theteamlookedatopportunitiesforintimidationanddocumentedincidenceof
intimidation,andestablishedabaselineorpointofcomparisonastheimplementationprocesstook
shape.Thesemeasures,usedtokickoffchange,shouldbeusedagainduringimplementationto
assessprogressandoutcomes.Forexample,theactionteammayhaveidentifiedmeasuressuchas
intimidationchargesfiled,policereportsofintimidation,andrecantations.Astheactionplanis
implemented,theycanberevisitedandreassessedtodeterminewhathaschangedasaresultof
implementation.Analysisofoutcomesisnotalwaysstraightforwardandmayrequirediscussion.
Forexample,duringearlyimplementation,theteammightseetheprevalenceofreportsincreaseas
morevictimsandwitnessesknowhowtoreportintimidationorfeelmorecomfortabledoingso.
Overthelongterm,reportsmightdecrease,suggestingsomeimpactonintimidatingbehavior.The
actionteamshouldcollectinformationtogaugeoutcomesovertimeormaywanttocontractwith
anoutsideevaluatortodothis.Ifthelatter,documentingnotonlyinformationrelatedtooutcomes
33
Æ
Æ
Æ
Æ IMPROVING WITNESS SAFETY AND PREVENTING WITNESS INTIMIDATION
IN THE JUSTICE SYSTEM: BENCHMARKS FOR PROGRESS
butalsotheprocessofimplementationitselfwillbeinvaluabletoanevaluator.Potentialpartners
forthesekindsofevaluationsincludelocaluniversitiesornonprofitresearchorganizations.
CONCLUSION
Thesafetyofvictimsandwitnessesiscriticaltotheadministrationofjustice.Thispublication
advancesanunderstandingofvictimandwitnessintimidation,andprovidestoolstohelptranslate
researchintoeffectivepractices.Theapplicationofthisunderstandingandthesebestpractice
principleswillresultinbetteroutcomesforthevictimsandwitnesseswhoputsomuchontheline
whencooperatingwiththejusticesystem.Ensuringtheirconfidenceinthesystem’sabilityto
protectthemwhentheycooperatewithlawenforcementandprosecutorsfacilitatestherendering
ofjusticeandadvancementofpublicsafety.Preventiveandprotectiveapproachesinmanyjustice
systemstodayaremoreprogramthansystemresponseandare“siloed”atseparateanddistinct
stagesofthejusticeprocessratherthansustainingvictimandwitnesssafetythroughout.
Sustainingvictimandwitnesssafetyrequirescomprehensivesystemiccommitmentsandresponses
thatpromotesafety.
ThisResourcenotonlyhelpspractitionersdefinethescopeoftheintimidationproblemintheir
justicesystemsbutalsoprovidesaframeworkforquantifyingtheproblemandenhancingsafety.
Translatingthisknowledgeintopractice–indeedintosystemschange–requiresaconcertedeffort
toeffectandsustainchange.Here,wehavepresentedaprocesstomeasurechangethatincludesan
assessmentofthesystem’scapacitytochange(ActionStep1),measurementoftheintimidation
problemusingatwo‐partconceptualmodel(ActionStep3),andtheanalysisofgapsandalignment
withbestpractices(ActionStep4).Theactionplangrowsfromtheseanalysesandfromthe
commitmentandcollaborationofleadershipandstakeholdersfromthroughoutthecriminaljustice
system(ActionSteps2and5).Anactionteamthenmonitorsandevaluatesprogressandoutcomes
overtime(ActionStep6).Thisprocessisintensiveandtakestime.Victimandwitnesssafetyis
pervasiveandcomplex,requiringahighlevelofcommitmentfromjusticesystemandcommunity
actors.Thispublicationpresentsanapproachthatisuptothetaskoftacklingtheproblemof
intimidationandmakinglastingadvancesinvictimandwitnesssafety.
Æ Æ
Æ Æ
34
APPENDICES
Appendices:Tools,Tables,andAdditionalResources
APPENDIXA:PARTIIRESOURCES
Thefollowingworksprovidedmostofthebasisfortheprinciplesandexamplesofbestpractices
discussedinPartII:
1. KELLYDEDEL,OFFICEOFCOMMUNITYORIENTEDPOLICINGSERVICES,PROBLEM‐ORIENTEDGUIDESFOR
POLICEPROBLEM‐SPECIFICGUIDESERIESNO.42,WITNESSINTIMIDATION(July2006),
http://www.popcenter.org/problems/pdfs/witness_intimidation.pdf.
2. PETERFINN&KERRYMURPHYHEALEY,NAT’LINSTITUTEOFJUSTICE,ISSUESANDPRACTICIES,
PREVENTINGGANG‐RELATEDANDDRUG‐RELATEDWITNESSINTIMIDATION,ISSUESANDPRACTICESIN
CRIMINALJUSTICESERIES(Nov.1996),http://www.ncjrs.gov/pdffiles/163067.pdf.
3. KERRYMURPHYHEALEY,NAT’LINSTITUTEOFJUSTICE,RESEARCHINACTION,VICTIMANDWITNESS
INTIMIDATION:NEWDEVELOPMENTSANDEMERGINGRESPONSES(Oct.1995),
https://www.ncjrs.gov/pdffiles/witintim.pdf.
4. ELLENPENCE&DENISEENG,PRAXISINTERNATIONAL,THEBLUEPRINTFORSAFETY:ANINTERAGENCY
RESPONSETODOMESTICVIOLENCECRIMES(2009),availableat,
http://praxisinternational.org/blueprint_materials.aspx.
5. UNITEDNATIONS,OFFICEOFDRUGSANDCRIME,GOODPRACTICESFORTHEPROTECTIONOFWITNESSES
INCRIMINALPROCEEDINGSINVOLVINGORGANIZEDCRIME(2008),
http://www.unodc.org/documents/organized‐crime/Witness‐protection‐manual‐
Feb08.pdf.
ThefollowingSafetyandAccountabilityAuditswerealsoconsulted:
1. DOMESTICVIOLENCEINTERVENTIONPROJECT,LACROSSECOUNTYDOMESTICVIOLENCESAFETYAND
ACCOUNTABILITYAUDITFINDINGSANDRECOMMENDATIONS(Oct.2005),
http://files.praxisinternational.org/LaCrosseAuditFindings.pdf.
2. BELLINGHAM‐WHATCOMCOUNTYCOMMISSIONAGAINSTDOMESTICVIOLENCE,DOMESTICVIOLENCE
SAFETYANDACCOUNTABILITYAUDIT,FINDINGSANDRECOMMENDATIONSFORTHECITYOFBLAINE:
POLICE,PROSECUTION,PROBATIONANDCOURTRESPONSES(Oct.2007),
http://files.praxisinternational.org/Blaine_Final_Report.pdf.
3. RHONDAMARTINSON&MARIJKABELGUM‐GABBERT,AEQUITAS:THEPROSECUTORS’RESOURCEON
VIOLENCEAGAINSTWOMEN,IMPROVINGTHEJUSTICESYSTEMRESPONSETOWITNESSINTIMIDATION,
PILOTPROJECTREPORT:KNOXVILLE,TENNESSEE,2011(2012).
4. RHONDAMARTINSON&GRAHAMBARNES,AEQUITAS:THEPROSECUTORS’RESOURCEONVIOLENCE
AGAINSTWOMEN,IMPROVINGTHEJUSTICESYSTEMRESPONSETOWITNESSINTIMIDATION,PILOT
PROJECTREPORT:DULUTH,MINNESOTA,2011(2012).
5. RHONDAMARTINSON,ELIZABETHWOFFORD,SANDRATIBBETTSMURPHY&MARIJKABELGUM‐
GABBERT,AEQUITAS:THEPROSECUTORS’RESOURCEONVIOLENCEAGAINSTWOMEN,IMPROVINGTHE
JUSTICESYSTEMRESPONSETOWITNESSINTIMIDATION,PILOTPROJECTREPORT:SANDIEGO,
CALIFORNIA,2011(2012).
35
Æ
Æ
Æ
Æ APPENDICES
Othersourcesthatinformedthispart:
1. JOHNANDERSON,NAT’LGANGCENTERBULLETIN,GANG‐RELATEDWITNESSINTIMIDATION(Feb.
2007),http://www.nationalgangcenter.gov/Content/Documents/Gang‐Related‐Witness‐
Intimidation.pdf.
2. NicholasFyfe&JamesSheptycki,InternationalTrendsintheFacilitationofWitnessCo‐
operationinOrganizedCrimeCases,3(3)EUROPEANJOURNALOFCRIMINOLOGY319‐55(2006).
3. JENNIFERGENTILELONG,CHRISTOPHERMALLIOS&SANDRATIBBETTSMURPHY,BATTEREDWOMEN’S
JUSTICEPROJECT,MODELPOLICYFORPROSECUTORSANDJUDGESONIMPOSING,MODIFYINGAND
LIFTINGCRIMINALNOCONTACTORDERS(2010),
http://www.aequitasresource.org/model_policy.pdf.
4. OFFICEFORVICTIMSOFCRIME,ATTORNEYGENERALGUIDELINESFORVICTIMANDWITNESS
ASSISTANCE(2011),http://www.justice.gov/olp/pdf/ag_guidelines2012.pdf.
5. JULIEWHITMAN&ROBERTC.DAVIS,THENAT’LCENTERFORVICTIMSOFCRIME,SNITCHESGET
STITCHES:YOUTH,GANGS,ANDWITNESSINTIMIDATIONINMASSACHUSETTS(2007),
http://archives.lib.state.ma.us/bitstream/handle/2452/38544/ocn137337215.pdf?sequen
ce=1.
Backtotext
Æ Æ
Æ Æ
36
APPENDICES
APPENDIXB:PARTIIIRESOURCES
Formoreinformationaboutchangemanagementandactionplanning,pleaserefertothefollowing
resources:
1. LEILAHGILLIGAN&MADELINEM.CARTER,CENTERFOREFFECTIVEPUBLICPOLICY,STATEJUSTICE
INSTITUTE,THEROLEOFFACILITATORSANDSTAFFINSUPPORTINGCOLLABORATIVETEAMS(Jan.
2006),availableathttp://nicic.gov/Library/021203. 2. PAULW.MATTESSICH,MARTAMURRAY‐CLOSE&BARBARAR.MONSEY,COLLABORATION:WHAT
MAKESITWORK.AREVIEWOFRESEARCHLITERATUREONFACTORSINFLUENCINGSUCCESSFUL
COLLABORATION(AmherstH.WilderFoundation,2ded.2001).
3. AIMEEWICKMAN,BARRYMAHONEY&M.ELAINEBORAKOVE,JUSTICEMANAGEMENTINSTITUTE,
IMPROVINGCRIMINALJUSTICESYSTEMPLANNINGANDOPERATIONS:CHALLENGESFORLOCAL
GOVERNMENTSANDCRIMINALJUSTICECOORDINATINGCOUNCILS(2011),
https://www.bja.gov/Publications/CJCCWhitePaperExecSummary.pdf.
4. SHELLEY,WISEMAN,MATTHEWCHINMAN,PATRICIAA.EBENER,SARAHHUNTER,PAMELAIMM,
ABRAHAMWANDERSMAN,GETTINGTOOUTCOMES™:10STEPSFORACHIEVINGRESULTS‐BASED
ACCOUNTABILITY(RANDCorporation2007).
Backtotext
37
Æ
Æ
Æ
Æ APPENDICES
APPENDIXC.RUBRICTOASSESSOPERATIONALKNOWLEDGEOFVICTIMANDWITNESSSAFETYAMONGCRIMINALJUSTICEPRACTITIONERS
Demonstrates
knowledgeofwhat
witnessintimidationis,
itsvariousforms,and
howitimpedeshis/her
work
Æ Æ
Æ Æ
1
(Low)
Cannotexplainwhat
witnessintimidationis,
examplesofovertand
implicitintimidation,
anditsspecificimpact
onhis/herwork.
2
Defineswitness
intimidationand
providessomeexamples
ofovertandimplicit
intimidation.Maynotbe
abletoprovideafull
understandingofthe
impactonhis/herwork
andthecriminaljustice
system.
38
3
Understandswitness
intimidationtactics,both
overtandimplicit,that
aremostcommonlyused
acrossavarietyofcases
(e.g.domesticviolence,
gang).Explainsthe
specificimpactof
intimidationonhis/her
workintermsof
obstructionofjustice
andobstaclestopublic
safety.
4
(High)
Assessesandrecognizes
evidenceofpresentand
pastintimidationwhen
interviewingvictimsor
witnesses.Explainsthe
specificimpactof
intimidationonhis/her
workintermsof
obstructionofjustice
andobstaclestopublic
safety.
APPENDICES
1
(Low)
2
3
Assessvulnerabilityofa
witnessorvictimto
intimidationusing
objectivetoolsandbest
practicesafetyresponses
ineachcase
Doesnotaskquestions
orinvestigatewhether
intimidationistaking
place.
Askssomequestions
aboutintimidationwhen
speakingwithvictims
andwitnesses.May
makesomejudgment
aboutriskoffuture
intimidationbasedon
professionalexperience.
Asksquestionsabout
pastintimidationand
otherbehaviorsby
allegedperpetrator
whenspeakingwith
victimsandwitnesses.
Makesjudgmentabout
riskoffuture
intimidationbasedon
professionalexperience
andtraining.Takes
differentialsafety
measuresbasedonthe
perceivedlevelofrisk.
Adviseandeducate
victimsandwitnesses
abouthowtorecognize,
report,andprotect
themselvesagainst
intimidation
Doesnotregularly
discussintimidation
withvictimsand
witnesses.
Inconsistentlydiscusses
intimidationwith
victimsandwitnesses.
Providesvictimsand
witnesseswithliterature
oraccesstoresourceson
intimidationattheonset
ofcriminalcases,upon
request`.
39
4
(High)
Usesa structured
protocolorobjective
assessmenttoolto(1)
uncoverintimidation
whenspeakingwith
victimsandwitnesses
and(2)determineriskof
futureintimidation.
Professionaljudgment
continuestoinform
actionsandenhancesthe
findingsfromthe
structuredprotocol
underspecific
conditions.Takes
differential,bestpractice
safetymeasuresbased
ontheperceivedlevelof
risk.
Proactivelyreachesout
tovictimsandwitnesses
aboutintimidation.
Literatureandresources
providedregularlyat
onsetofcases.
Æ
Æ
Æ Æ
APPENDICES
Æ 2
3
Makemeaningful
referralstoservicesfor
victimsandwitnesses
whentheyrequest
assistance
Doesnotofferassistance
towitnessesorvictims.
Providesvictimsand
witnesseswithanumber
tocallforassistanceor
withstandardliterature
withresources.
Engagesindialoguewith
victimsandwitnesses
abouttheassistancethey
needanddirectsthemto
specificresources.
Workwithvictimsand
witnessestobuilda
prosecutablecaseof
intimidation
Doesnotdocument
informationabout
intimidation.Perceives
noroleinprosecutionor
thatprosecutorsdonot
chargeintimidationwith
anyregularity.
Documentssome
informationabout
intimidationasit
happens.Doesnotshare
informationwith
prosecutionunless
requested.Maynot
perceiveprosecutionas
involvedincharging
intimidationatthis
stage.
Documentskey
informationabout
intimidationaccording
toastandardprotocol
developedwith
prosecutioninmind.
Activelyseeksout
informationfromvictims
andwitnessesabout
intimidationwhen
interactingwiththem.
Æ Æ
1
(Low)
Æ
40
4
(High)
Individualizesreferrals
toresourcestotheneeds
ofeachvictimorwitness
andfollowsuptoensure
theyhaveconnected
withtheappropriate
services.Troubleshoots
referralsasnecessary.
Proactivelyadvises
victimsandwitnesses
aboutprosecutionof
intimidationandwhat
informationisimportant
tothesuccessofthose
cases.Documentskey
informationabout
intimidationaccording
toastandardprotocol.
Activelyandregularly
seeksoutinformation
fromvictimsand
witnessesabout
intimidationwhen
interactingwiththem.
APPENDICES
1
(Low)
2
3
Adjusthis/herownwork Treatsallvictimsand
strategiestominimize
witnessesthesameway.
exposureand
opportunitiesfor
intimidationamong
victimsandwitnesses
Makesadjustmentsto
interactionwithvictims
andwitnessesbasedon
theirdisclosureof
intimidationorother
safetyrisk(e.g.,conduct
interviewsinalternative
areas,change
questioningtactics,
providesafety
information
surreptitiously).
Assessesthe risklevelof
victimsandwitnesses
andusesbestpracticeto
adjustworkstrategiesto
minimizerisk.
Demonstrate
understandingofhow
his/herworkfitsintoa
broadercoordinated
responsetopromote
witnessandvictim
safety
Understandsthesystem
approachtovictimand
witnesssafetybutnot
his/herroleinthat
process.Maynotbelieve
thesystemapproachis
adequate.
Explainsthatvictimand
witnesssafetyare
prioritiesforthe
criminaljusticesystem
andisabletodescribe
someofthemajor
systemicresponses.
Articulateshowhis/her
ownworkandthatof
his/hercolleagues
contributestosafety
goals.
Isnotawareofwhatthe
criminaljusticesystem
approachtovictimand
witnesssafetyisor
believestheapproachis
weakorfailing
Backtotext
4
(High)
Assessestherisklevelof
victimsandwitnesses
andusesbestpracticeto
adjustworkstrategiesto
minimizerisk.Problem‐
solves(individuallyor
collaborativelywith
alliedprofessionals)
withthevictimor
witnesstoidentifynovel
orindividualized
strategiestoensure
safety.
Explainsthatvictimand
witnesssafetyare
prioritiesforthe
criminaljusticesystem
andisabletodescribe
themajorsystemic
responses.Articulates
howhis/herownwork
andthatofhis/her
colleaguescontributesto
safetygoals.Describes
ongoingeffortsto
coordinateeffortsacross
stakeholdersinthe
system.
41
Æ
Æ
Æ Æ
APPENDICES
APPENDIXD.INDICATORSOFREADINESSTOCHANGE35
MajorIndicators
1. Communityandorganizational
climatethatfacilitateschange
2. Currentattitudesandefforts
towardvictimandwitness
safety
3. Commitmenttochange
4. Capacitytoimplementchange
AdditionalIndicators
a.
b.
c.
d.
e.
Communityclimate:Thedegreetowhichthebroadercommunityis
supportiveofthecriminaljusticesystemanditseffortstopromote
victim/witnesssafety
Currentawareness:Theextenttowhichstakeholdersknowabout
thecausesoftheproblem,consequences,andhowitimpactstheir
agenciesororganizations
Currentvalues:Therelativeworthorimportancethatstakeholders
andthebroadercommunityplaceonwitnesssafety
Currentefforts:Thewitnesssafetyeffortsthatarealreadyunderway
orunderseriousconsideration
f.
Hopeforchange:Thebeliefamongstakeholdersthatthecriminal
justicesystemcanchangeandimprovevictimandwitnesssafety
h.
Commitmenttochange:Theextenttowhichleadership(e.g.,agency
heads,chiefexecutives)iscommittedtoandsupportsenhanced
witnesssafetyefforts
g.
i.
j.
k.
l.
Backtotext
Organizationalclimate:Thedegreetowhichcurrentsystem
conditionsareorientedtoidentifyingintimidationandensuring
victim/witnesssafety
Needforchange:Theextenttowhichstakeholdersandthe
communityfeelthattherearelegitimatereasonsandaneedfor
enhancedwitnesssafetyefforts
Relationalcapacity:Relationshipsthatarenecessaryforchangeare
inplaceandorientedtowardchange(e.g.,socialties,community
attachment,andstakeholderinvolvement)
Collectiveefficacy:Thebeliefinone’sownortheworkgroup’s
capacitytoeffectivelyaccomplishataskortoengageinfuture
changeefforts
Leadership:Theextenttowhichleadersaresupportiveofenhanced
witnesssafetyefforts;theextenttowhichleadershipiseffective
Resources:Thelocalresources(people,time,money,andspace)
availabletosupportwitnesssafetyefforts
m. Skillsandknowledge:Theextenttowhichstakeholderscollectively
havetheskillsnecessarytoimplementinnovativeefforts(e.g.,
adaptability,evaluation,technical,researchanddatadissemination,
culturalcompetency,andtraining)
35AdaptedfromShielaF.Castañeda,JessicaHolscher,ManpreetK.Mumman,HugoSalgado,KatherineB.Keir,PennieG.
Foster‐Fishman,GregoryA.Talavera,DimensionsofCommunityandOrganizationalReadinessforChange,6PROGRESSIN
COMMUNITYHEALTHPARTNERSHIPS:RESEARCH,EDUCATION,ANDACTION,219‐26(2012).
Æ Æ
Æ Æ
42
APPENDICES
APPENDIXE.PROTOCOLFORASSESSINGANDQUANTIFYING“OPPORTUNITIESFORINTIMIDATION”
Stageincriminal
justicecontinuum
Opportunitiesforintimidation
1 2
Community‐based,community‐levelintimidation. Residents
aregenerallyreluctanttoreportcrimesorcooperatewith
lawenforcement,becausetheyfearretaliationorbecause
theyfearhostilityfromcommunitymembers.
Four‐pointscale:1‐Neverhappens,2‐Sometimeshappens,3‐ Oftenhappens,4‐Alwayshappens
Incidentoccurs
Incidentreportedto
police
Policeinitialresponse
Policeinvestigation
(initial/pre‐charge)
Community‐based,individual‐levelintimidation. Individual
victimsarereluctanttoreportcrimesorcooperatewith
lawenforcementbecausetheyfearretaliationorhostility
fromcommunitymembers.
Theidentitiesofinformantsandreportersofcrimearenot
keptconfidentialorotherwiseprotectedadequatelyfrom
potentialintimidators
Interviewsduringfirstresponseandduringinvestigation
takeplaceinpublicareasorareotherwisenotkept
confidential(e.g.,uniformedpolicevisitingwitnesses’
homes)
Interviewswithvictimstakeplaceinpresenceofalleged
perpetrators
Victimsandwitnessesarenotinformedaboutthethreatof
intimidationandwhattheycandoaboutit
Ongoinginterviewsarenotconductedconfidentiallyorin
safeplaces
Victimsandwitnessesarenotprovidedwithresources/
peopletheycanaccesswhentheyneedhelp
Police/prosecutor
investigation
(ongoing/during
adjudication)
Signsofexistingorpotentialintimidationarenot
recognizedorrecordedbyfirstresponders;assessmentof
safetyrisknotconducted
Ongoingre‐assessmentofrisknottakingplace
Victimsandwitnessesdonotreceivepro‐active
communication(e.g.,frompolice,fromvictimservices)to
checkinonneedsandsafety
43
4
Mechanismstoreportcrimedonotprovidesufficient
avenuesforanonymityorprotectionofidentity
Signsofexistingorpotentialintimidationarenot
recognizedorrecordedby911calltakers;instructionfor
particularcareregardingtheidentityofinformantsnot
communicatedtofirstresponders
3
Æ
Æ
Æ
Æ APPENDICES
Stageincriminal
justicecontinuum
Opportunitiesforintimidation
1 2
Littleornoongoingcontactwithappropriatecriminal
justicesystemprofessionals(e.g.,police,prosecutors,
victimservices)abouttheirneedsandsafetyconcerns
Four‐pointscale:1‐Neverhappens,2‐Sometimeshappens,3‐ Oftenhappens,4‐Alwayshappens
Arrest
Jailhold/pretrial
detention
Firstappearance/
arraignment
Pretrialproceedings
Trial
Sentencing
Supervision/
corrections
Æ Æ
Æ Æ
Callsandothercommunicationfromjailarenotmonitored
adequately
Detaineescircumventexistingcontrols,suchasblocked
callsorPINsformakingcalls,inordertocontactvictims
andwitnessesortoinstructfamiliesandfriendstodoso
Littleornoongoingcontactwithappropriatecriminal
justicesystemprofessionals(e.g.,police,prosecutors,
victimservices)abouttheirneedsandsafetyconcerns
Ifmonitored,informationthatmightbeusedtoprosecute
intimidationortotakesomeotheractionisnotshared
withappropriateparties
Detaineeswhoaredefendantsarenotadequately
separatedfromdetaineeswhoarevictimsorwitnessesand
whoalsohappentobedetained
Appearancesincourtinclude longperiodsofwaitingin
publicspaces,creatingampleopportunityfordefendants,
victimsandwitnessestointeract
Victimsandwitnesses arenotadequatelyseparatedfrom
defendantsincourtroomsduringactualhearings
Informationaboutoffenderreleasestatusisnotprovided
orprovidedtoolatetobeuseful
Victimsandwitnesses arenotvisuallyorphysically
separatedfromdefendantsinpublicspacesofthe
courthouse
Intimidatingbehavior inthecourthouseandincourtrooms
isnotidentifiedorpoliced
Whenintimidating behaviorsareidentified,theyarenot
documentedorsharedwithothers(e.g.,prosecutors,
police)
Littletonosafetyplanningtakesplaceinhigh‐riskcases
withvictimsandwitnesses
Informationaboutthereleasestatusofoffendersisnot
providedorprovidedtoolatetobeuseful
44
3
4
APPENDICES
Stageincriminal
justicecontinuum
Opportunitiesforintimidation
1 2
Victimsandwitnessesarenotprovidedwithresources/
peopletheycanaccesswhentheyneedhelp
Victimorwitnesswishesarenotconsideredinthe
issuanceofno‐contactorders,whichmayplacethemat
greaterrisk
Conditionsarenotuniformlyenforced;consequencesare
notswiftandcertain
Four‐pointscale:1‐Neverhappens,2‐Sometimeshappens,3‐ Oftenhappens,4‐Alwayshappens
Victimsandwitnessesdonotreceivepro‐active
communication(e.g.,frompolice,fromvictimservices)to
checkonneedsandsafety
No‐contactorder
issued
Throughoutthe
criminaljustice
continuum
Conditionsofno‐contactordersarenot specific(e.g.,use
vaguetermssuchas“mayhavereasonablevisitationswith
thechildren”)orcomprehensiveenough(e.g.,donot
accountforsocialmediacontact)
Patternsofintimidatingbehaviorarenottrackedbetween
stagesintheprocessandamongactorsinvolvedinacase
Informationabouthistoryorescalationofintimidating
behaviorbycaseorbyindividualisnotreadilyavailableto
criminaljusticeprofessionals
4
Termsandconditionsofordersnotclearlycommunicated
throughoutthecriminaljusticesystem(e.g.,tojails)
Victimsandwitnessesdonotclearlyunderstandwhat
recoursetheyhavewhenno‐contactordersareviolatedor
whatroletheycanplayintheirownsafety
3
45
Æ
Æ
Æ
Æ APPENDICES
APPENDIXF.INFORMATION‐GATHERINGSTRATEGIESFORDETERMININGSYSTEMALIGNMENTTOTHE
BESTPRACTICEPRINCIPLES
1
2
Principle
Planandimplementcoordinatedcriminal
justiceresponsestovictimandwitness
intimidationthatspanfromthestageof
reportingtoafterthereleaseofthe
offender.
Information GatheringStrategies



Usecommunity‐basedapproachesto
buildtrustamongneighborhood
residentsandencouragereportingof
informationaboutcrimes,including
intimidation.



3
Educatevictimsandwitnessesabout
witnessintimidation.



4
5
Æ Æ
Æ Equipjusticesystemleadershipandstaff
withanoperationalknowledgeof
intimidationandsafety.

Buildtrustwithindividualvictimsand
witnessesbymaintainingconsistent
teamsofcriminaljusticeactorswho
workwiththemandrespondholistically
totheirneeds

Æ


46
Identifycross‐systemplanninggroups
withthecapacitytoadvancewitness
safetyefforts
Documentandmapcurrentresponses
Surveycourthousevisitorsabouttheir
awarenessofsafetyefforts
Identifycommunity‐based
programmingandinitiativesinplaceor
underconsideration
Surveylawenforcementorprosecutors
whomaybeinvolvedintheseinitiatives
aboutthenatureandsuccessofthis
work
Surveycommunitymembersabout
theseefforts
Identifyprintmaterialsandother
resourcesthatareusedtoeducate
victimsandwitnessesaboutwitness
intimidation
Identifytrainingprogramsthatarein
placeandreviewtheircurricula
Determinenumberofpeoplereached
bythesestrategies
Identifytrainingprogramsfor
leadershipandstaffandreview
curriculum
Surveyleadershipandstaffto
determinelevelofoperational
knowledge
Reviewpoliciesandprocedures
regardingpersonnelassignedtowork
oncasesandspecificallytoworkwith
victimsandwitnesses
Surveyjusticeprofessionalsandvictims
andwitnessesabouttheirexperiences
APPENDICES
6
Principle
Useobjectiveassessmentsandinput
fromvictimsandwitnessestodetermine
riskofandvulnerabilitytointimidation
andusethosedatatotargetwitness
safetyefforts.
Information GatheringStrategies




7
Createinformation‐sharingpoliciesthat
linkcriminaljusticeactorsandallow
themtoidentifypatternsofbehaviorand
possibleintimidationinindividualcases.





8
9
Makeallreasonableeffortstominimize
contactbetweenvictims/witnessesand
defendantsthroughoutthecriminal
justiceprocess.

Createasafespaceintheircourthouses.






47
Documentwhattools(informaland
formal)justiceprofessionalsuseto
assessrisk
Identifyfactorsconsideredintheserisk
assessments
Identifywhenandwhereinthesystem
theseassessmentstakeplace
Documenthowinformationfromthese
assessmentsisusedtodefineresponses
Identifytheinformationsystemsused
byeachofthestakeholdersinthe
criminaljusticesystem
Documenttheinteroperabilityofthese
systems
Determinethecapacityofeachsystem
todocumentandtrackintimidation
Determinetheuseofthesesystemsto
documentandtrackintimidation
Identifyothersourcesofinformation
aboutreportsofintimidationandhow
theyareused
Identifypoliciesandproceduresthat
separatetheseparties
Observecurrentpracticesinthe
courthouse
Surveyvictimsandwitnessesabout
theirexperienceswheninterviewedby
policeorprosecutors,whenincourt,
andgenerallywheninthecommunity
Observecurrentpracticesinthe
courthouse
Reviewpoliciesandspeakwithstaff
Surveyvictimsandwitnessesabout
theirexperienceswhenvisitingcourt
Identifystrategiestopreventand
respondtointimidatingbehaviorinthe
courthouse
Æ
Æ
Æ
Æ APPENDICES
Principle
10 Trackprogressandoutcomesanduse
thosedatatoinformsystem
improvement.
Information GatheringStrategies




Backtotext
Æ Æ
Æ Æ
48
Identifymeasurableprogressand
outcomeindicatorsusedbyleadership
toassesssuccessofsafetyefforts
Documenthowoftenthesedataare
reviewedandusedbyleadershipto
tweakprogramming
Documenthowtheseindicatorsshape
whatdataarecollectedandreportedin
informationsystems
Documenthowindividualsoragencies
areheldaccountablewhenthedata
revealaproblem
APPENDICES
APPENDIXG.RUBRICTODETERMINEADHERENCETOBESTPRACTICEPRINCIPLES
1
1
(Low)
2
3
4
(High)
Aformalworkgroupof
leadershipfromeach
keystakeholdergroup
inthecriminaljustice
systemisinplaceand
meetsregularlyto
discussanddecide
substantiveissues.The
groupincludes,asat
leastonemajorpriority,
promotingwitness
safety.Thegroup
includes
representativesfrom
lawenforcement,
prosecution,the
judiciaryandcourts,
pretrialservices,court
security,jailsand
corrections,probation,
etc.
Planandimplementhighlyvisibleandcoordinatedcriminaljustice responsestovictimandwitnessintimidationthatspanfromthe
stageofreportingtoafterthereleaseoftheoffender.
Effectivecross‐system
coordinatedresponse
teamfocusedon
witnesssafety
Noformalorinformal
workgroupsthatinclude
leadersfromacrossthe
justicesystemisinplace.
Theremaybeoccasional
meetingsthatbring
togethertheseindividuals,
butthesemeetingsdonot
includesubstantivepolicy
discussionordecision‐
making.
Oneormoreworking
groupsexistthroughout
thejusticesystem,which
mayinclude
representativesfroma
numberofstakeholder
groups.Thesegroupsare
limitedinscope(e.g.,toa
specificstageofthe
justicesystem)but
nonetheless,function
effectivelytobring
togetherdiverseinterests
andtoimplement
complexresponsesand
interventions.Nosuch
group,however,hashad
system‐widesuccess.
Afunctioningworking
groupwithasystems
focusiscurrentlyin
placeorhassucceeded
inthepast.Thisgroup
maybeinformalor
formal,butdoesmeet
periodically.The
workinggroupmay
notbecompletely
representativeofall
systemstakeholders.
Ithasnotwholly
focusedonwitness
safetybuthas
succeededinother
areas.
Continuumof
coordinatedresponses
acrossthesystemand
risklevels
Thecriminaljustice
systemdoesnothaveany
witnesssafetyprogramsor
theyremainlargely
unused.Victimsand
witnessesarenot
Thecriminaljustice
systemhassomewitness
safetyprogrammingin
placeatcertainstages,
suchasduring
adjudicationoratthejail.
Thecriminaljustice
systemhasanarrayof
witnesssafety
responsesfromarrest
throughadjudication,
sentencing,and
49
Thecriminaljustice
systemhasa
coordinatedsystemof
witnesssafety
responsesfromarrest
throughadjudication,
Æ
Æ
Æ Æ
APPENDICES
1
(Low)
systematicallyorreliably
affordedprotectiveand
supportserviceswhen
requested.
Highvisibilityof
Therearenospecial
commitmenttowitness effortstocommunicate
safety
witnesssafetyasapriority
ofthecriminaljustice
system.Stakeholdersdo
notgenerallydiscuss
witnesssafetymeasures
withwitnessandvictims
andmaynotbeawareof
thoseresponses
themselves.Witness
safetyisnotmentionedin
literatureorsignagefor
thepublic.
Æ Æ
Æ Æ
2
Nonetheless,majorgaps
inwitnesssafetypersist
inthecommunityorat
keystagesofacriminal
case.Safetyresponses
arenotconsistently
providedtovictimsand
witnessesbasedon
identifiedsafetyrisk.
Therearesomeeffortsto
communicatewitness
safetyasapriorityofthe
criminaljusticesystem.
Witnesssafetymaybe
mentionedinliteratureor
signageforthepublic.
However,stakeholdersdo
notgenerallydiscuss
witnesssafetymeasures
withwitnessandvictims
andmaynotconsistently
beawareofthose
responsesthemselves.
50
3
corrections.However,
theseeffortsarenot
well‐coordinatedand
communicationis
inconsistent.Someof
theseresponsesmay
beusedbasedon
identifiedsafetyrisk.
Victimandwitness
safetyare
communicatedasa
priorityofthecriminal
justicesystem.
Witnesssafetyfeatures
prominentlyin
literatureorsignage
forthepublic.
However,thereare
stillgapsin
communicatingsafety
effortsandservicesto
victimsandwitnesses.
Effortsmaybe
underwaytoenhance
safetyandthat
initiativemaybehighly
visible.
4
(High)
sentencing,and
corrections.These
responsesare
strategicallybasedon
theidentifiedrisksand
needsofvictimsand
witnesses.The
responsesarealigned
withbestpractice
principles.
Keystakeholdersinthe
criminaljusticesystem
broadcastits
commitmenttowitness
safety.Whethera
memberofthepublic
victimorwitnessina
criminalmatter,any
personinteractingwith
lawenforcement,
courts,prosecutors,or
detentionfacilitiesis
remindedofthekey
importanceofwitness
safety.Witnesssafety
measuresarevisible
partsofcriminalcases
andcourtsecurityis
clearlyfocusedon
preventingintimidating
behavior.
APPENDICES
1
(Low)
2
3
4
(High)
Therearenowitness
safetyprogramsinplacein
thecommunity.Neither
communitypolicingnor
communityprosecution
strategiesareused.
Therearesomeeffortsto
publicizewitnesssafety
effortstocommunities.
Theseeffortsmaynotbe
focusedonspecific,at‐
riskcommunities.
Communitymembers
maystillnotbe
consistentlyawareof
thesesafetyefforts.
Communitypolicing
and/orcommunity
prosecutionstrategies
areinplaceandmay
haveafocuson
witnesssafety.
Specific,at‐risk
communitiesare
targeted.However,
residentsarenot
consistentlyawareof
andreceptiveto
witness/victimsafety
efforts.
Effortstopromote
victimandwitness
safetyareinplaceinthe
community.
Communitypolicing
and/orcommunity
prosecutionstrategies
arecenterpiecesofthis
approach.At‐risk
communitiesare
targetedandresidents
notinvolvedinthe
justicesystemarestill
awareofandreceptive
toitssafetymessages
andeffortsinthe
community.
Victimsandwitnesses
maybeprovided
informationabout
intimidationandsafetyin
certaincases.This
informationmaynotbe
comprehensiveandmay
belargelyintheformof
printmaterials.More
thoroughinformation
Formalandconsistent
educationofat‐risk
victimsandwitnesses
isinplaceandfocuses
onprovidingvictims
andwitnesseswiththe
toolstoidentify
intimidation,anticipate
whenitmaytakeplace,
preventit,andtake
Formalandconsistent
educationofat‐risk
victimsandwitnessesis
inplaceandfocuseson
providingtoolsto
identifyintimidation,
anticipatewhenitmay
takeplace,preventit
andtakeactionifitdoes
happen.Inaddition,
2
Usecommunity‐basedapproachestobuildtrustamongneighborhoodresidentsandencouragereportingofinformationabout
crimes,includingintimidation.
3
Educatevictimsandwitnessesaboutwitnessintimidation.
Nospecializededucation is
providedtowitnesses/
victimsregarding
intimidationandsafety.
51
Æ
Æ
Æ Æ
APPENDICES
4
1
(Low)
2
maybeprovidedif
victims/witnesses
identifythemselvesa
needforservices.
3
actionifitdoes
happen.Follow‐up
discussionstoidentify
andproblem‐solve
intimidationmayoccur
butarenotconsistent.
Equipcriminaljusticeleadershipandstaffwithanoperationalknowledgeofintimidationandsafety.
Detailforthissectionof
therubrichasbeen
presentedin“Table2.
RubrictoAssess
OperationalKnowledge
ofVictimandWitness
SafetyAmongCriminal
JusticePractitioners”.
4
(High)
justicesystem staff
interactingwithvictims
andwitnesses
throughoutthesystem
regularlyengagein
trustingconversations
tohelpidentifyand
problem‐solve
intimidation.Victims
andwitnessesknow
whenandwheretogo
forhelpwhentheir
safetyisthreatened.
Criminaljustice
practitionersgenerally
showevidenceofhigh
performancefor0‐1ofthe
7domainsinthe“Rubric
toAssessOperational
KnowledgeofVictimand
WitnessSafety”.
Criminaljustice
practitionersgenerally
showevidenceofhigh
performancefor2‐3of
the7domainsinthe
“RubrictoAssess
OperationalKnowledgeof
VictimandWitness
Safety”.
Criminaljustice
practitionersgenerally
showevidenceofhigh
performancefor4‐5of
the7domainsinthe
“RubrictoAssess
Operational
KnowledgeofVictim
andWitnessSafety”.
Criminaljustice
practitionersgenerally
showevidenceofhigh
performancefor6‐7of
the7domainsinthe
“RubrictoAssess
OperationalKnowledge
ofVictimandWitness
Safety”.
Nospecialeffortsarein
placetominimizethe
changesinpersonnel
workingwithvictimsand
witnesses.Transitions
Somemeasuresarein
placetominimizechanges
inpersonnelworking
withvictimsand
witnesses.Vertical
Formalpoliciesand
infrastructure
minimizethenumber
ofdifferentpeople
victims/witnesses
Formalpoliciesand
infrastructureminimize
thenumberofdifferent
people
victims/witnessesmust
5
Buildtrustwithindividualvictimsandwitnessesbymaintainingconsistentteamsofcriminaljusticeactorswhoworkwiththemand
byrespondingholisticallytotheirneeds.
Æ Æ
Æ Æ
52
APPENDICES
1
(Low)
acrossstaffarecommon,
andtheremaybe
institutionalpolicies,such
aslawenforcementshift
changesorhorizontal
representationamong
prosecution,that
necessitatethese“hand
offs”.
2
prosecution isinplaceat
theprosecutor’soffice
andsimilarmeasuresmay
beinplaceinlaw
enforcement.Thesekinds
ofmeasuresarenot
consistentacrossthe
system.
3
mustinteractwithin
thecriminaljustice
system.Theycan
generallyexpectto
workwiththesame
lawenforcement
professionals,
prosecutors,and
advocates.
Communication
betweensystemstaff
andvictims/witnesses
isinconsistent.Victims
andwitnessesarenot
consistentlyprovided
timelyandaccurate
informationabout
majorcaseevents,
especiallyrelease
status.
4
(High)
interactwithinthe
criminaljusticesystem.
Theycangenerally
expecttoworkwiththe
samelawenforcement
professionals,
prosecutors,and
advocates.
Communication
betweensystemstaff
andvictims/witnesses
isfrequentandregular.
Itfocusesonsafety,
neededservices,and
clarificationofthe
investigationor
adjudicationprocesses.
Victimsandwitnesses
areprovidedtimelyand
accurateinformation
aboutmajorcase
events,especially
releasestatus.
6
Useobjectiveassessmentsandinputfromvictimsandwitnessestodetermineriskofandvulnerabilitytointimidationandusethose
datatotargetwitnesssafetyefforts.
Noformalorinformal
assessmentsofsafetyrisk
areconductedwithvictims
andwitnesses.
Criminaljustice
professionalsatcertain
stagesofthecriminal
justicecontinuum
generallyaskquestionsof
victimsandwitnesses
53
Criminaljustice
professionals
throughoutthesystem
usecommonprotocols
toaskquestionsthat
helpthemtomake
Validatedthreat
assessmentsareused
acrossthecriminal
justicecontinuumwith
victimsandwitnesses
todeterminetheirrisk
Æ
Æ
Æ Æ
APPENDICES
1
(Low)
2
thatallowthemtomakea
judgmentaboutsafety
risk.These
determinationsarebased
onprofessional
experience.This
informationisused,
perhapsinconsistently,to
definesafetyplansfor
victimsandwitnesses.
3
judgments aboutsafety
risk.These
determinationsare
basedonprofessional
experience.This
informationisusedto
definesafetyplansfor
victimsandwitnesses.
Plansmaybe
underwaytovalidate
theseprotocolsand
converttheminto
formalassessments.
4
(High)
levels.These toolsmay
befocusedonspecific
typesofthreatsor
cases,suchasdomestic
violence.Nonetheless,
allat‐riskvictimsand
witnessesareassessed.
Theseassessments
happenseveraltimes
throughoutthelifeofa
casetogaugechangesin
threatlevelsand
responsesforhigh‐risk
individualsareswift
andappropriate.
7
Createinformation‐sharingpoliciesthatlinkcriminaljusticeactorsandallowthemtoidentifypatternsofbehaviorandpossible
intimidationinindividualcases.
Æ Æ
Æ Therearenosystemsin
placeallowingacriminal
justiceprofessionalto
identifypatternsof
intimidationovertime
associatedwithan
individual(eitherasthe
intimidatoror
intimidated).
Æ
Someinformation
systemscapturereports
ofintimidationinways
thataresearchableor
trackable.Theirusemay
beinconsistent.These
systemsallowfor
searcheswithinoneor
morepartsofthecriminal
justicecontinuum,butare
notintegratedandnot
readilyavailableto
professionalsthroughout
thesystem.
54
Informationsystems
throughoutthe
criminaljustice
continuumcapture
reportsofintimidation
inwaysthatare
searchableor
trackable.Theiruse
maybeinconsistent.
Withsomeeffort,these
systemshavebeen
usedtobuildaprofile
ofintimidating
behaviorovertime
Informationsystems
areinplacethat(1)
identifyanddocument
witnessintimidation
and(2)providesystem
stakeholderswith
seamlessaccessto
historicalcomplaintsby
oraboutthesame
people.Staffcansee
intimidationcomplaints
overtimeforasingle
individualandassess
theescalationofa
APPENDICES
1
(Low)
2
3
relatedtoaspecific
case.
4
(High)
threat.Thesedataalso
followvictims,
witnesses,and
defendantsthroughout
thecaseprocess.This
informationsystemmay
involveamixtureof
high‐andlow‐tech
strategies,butthe
informationdoesflow
seamlesslyandrapidly
throughoutthesystem.
8
Makeallreasonableeffortstominimizecontactbetweenvictims/witnessesanddefendants/offendersthroughoutthecriminal
justicesystem.
Nospecializedeffortsare
inplacetoseparate
victims/witnessesfrom
offendersatanystageof
thecriminaljustice
continuum.No‐contact
ordersarerarelyusedor
generallynotenforced.
Specializedeffortsto
separatevictims/
witnessesfrom
defendants/offenders
existatsomestagesofthe
criminaljustice
continuum(e.g.,
investigation).No‐
contactordersareused
readily,butenforcement
isnotconsistent.
55
Specializedeffortsto
separatevictims/
witnessesfrom
defendants/offenders
existatallstagesofthe
criminaljustice
continuum(e.g.,
investigation).
However,theymaynot
beapplied
consistently.No‐
contactordersare
amonganumberof
community‐based
safetystrategies.They
maybeusedregularly
butnotconsistently.
Throughoutthe
criminaljustice
continuum,victims/
witnessesareinsulated
fromoffendersaspart
ofthewitnesssafety
response.This
separationincludes
conventionalefforts
suchasseparation
duringinvestigation
andinterviews,
monitoring
communicationswhen
thepotential
intimidatorisdetained,
physicalseparationin
Æ
Æ
Æ Æ
APPENDICES
1
(Low)
2
3
Courthouseshave
standardsecurity
measuresinplace.Victims
andwitnessesarenot
systematicallyseparated
andtherearenotargeted
measuresinplaceto
preventintimidation.
Securityinthecourthouse
mayperiodicallyintervene
incasesofovert
intimidation.
Courthouseshave
standardsecurity
measuresinplace.There
aresomeadditional
measuresinplaceto
elevatevictimand
witnessprotectioninhigh
riskcases.Ifrequestedby
individualvictimsor
witnessesortheir
advocates,courtsecurity
mayfocusattentionon
specificindividuals.The
visitingpublicisnot
generallyawareofsafety
measuresinplace.
Allcourthouseareas
areregularly
monitoredfor
intimidatingbehavior.
Theremaybesome
signageorother
indicationofthe
consequencesto
intimidation.
Responsesto
intimidationarenot
trackedconsistentlyby
perpetratororvictim/
witness.
9
Createasafespaceintheircourthouses.
Æ Æ
Æ Æ
56
4
(High)
courthousesand
detentionfacilities,
availabilityofshort‐
andlong‐term
relocation,andissuance
ofno‐contactorders.In
addition,innovativeand
creativeapproaches
haveevolvedthat
continuetopromote
appropriateseparation
asaneffectivesafety
strategy.
Courthouses,including
courtrooms,hallways,
entrances,andgrounds,
aregenerallyfreefrom
threats–bothovert
andimplicit.Visitorsto
thecourthouse
generallyfeelsafeand
areawareofsomeof
thesafetymechanisms
inaction.Theyalso
understandthe
penaltiesfor
intimidation.Key
strategiesinclude:(1)
signageandliterature
settinggroundrulesfor
APPENDICES
1
(Low)
2
3
10 Trackprogressandoutcomesandusethosedatatoinformsystemimprovement.
Thecriminaljustice
systemdoesnot
systematicallydocument
theprevalenceofwitness
intimidation.The
infrastructuretocollect
suchdatamaynotbein
placeormayfragmented.
Thecriminaljustice
systemhasbegunto
identifyindicatorsofthe
prevalenceofwitness
intimidation,but
comprehensiveprocess
andoutcomesarenotyet
inplaceorcannoteasily
bemeasuredusing
currentinformation
systems.Availabledatais
usedbyacoordinating
workgrouptomake
decisions,buteffortsto
buildbetterinformation
systemsarestill
underway.
57
Thecriminaljustice
systemhasdefined
key,quantifiable
metricsforsuccessand
measuresthoseonan
ongoingbasis.
Measurementsindicate
prevalenceof
identifiedintimidation.
Theremaybesome
qualitativemeasures,
suchassurveysand
focusgroups.Thedata
arereviewedregularly
byacoordinating
workgroup.Future
responsesand
improvementsare
drivenbythesedata.
4
(High)
behaviorandpenalties
forintimidation;(2)
activeandvisible
security,whoidentify,
report,andtrack
patternsof
intimidation;and(3)
securewaitingareasfor
victimsandwitnesses.
Thecriminaljustice
systemhasdefinedkey,
quantifiablemetricsfor
successandmeasures
thoseonanongoing
basis.Measurement
focuseson
vulnerabilitiesor
opportunitiesfor
intimidation,andonthe
prevalenceofidentified
intimidation.Methods
fordatacollectionalso
includequalitative
measures,suchas
surveysofandfocus
groupswithvictimsand
witnesses.Becauseof
theimportanceof
community‐based
intimidation,the
Æ
Æ
Æ Æ
APPENDICES
1
(Low)
2
Backtotext
Æ Æ
Æ Æ
58
3
4
(High)
generalpublicisalso
includedinthisongoing
analysis.Thedataare
reviewedregularlyby
thecoordinating
workgroup.Future
responsesand
improvementsare
drivenbythesedata.
APPENDICES
APPENDIXH.SMARTOBJECTIVES36
SMARTOBJECTIVES
OneofthemostwellknownmethodsforsettingobjectivesisSMART.Belowwediscusseachof
theprinciplesofSMARTobjectivesanddiagnosticquestionstoguidethedevelopmentofthese
objectives.
Specific
Measurable Achievable
Realistic
Time‐Bound
concrete,
detailed,and
well‐defined
quantifiable
and
comparable
feasible,
actionable
considering
resources
defined
timelines,
deadlines
Specific:Theobjectiveisconcrete,detailed,focused,andwelldefined.Itisstraightforwardand
emphasizesactionandoutcomes.
 Whatexactlyarewegoingtodo?
 Whatstrategieswillbeused?
 Istheobjectivedescribedasactionable?
 Istheoutcomeclear?Willthisobjectiveleadtothedesiredresults?
Achievable:Objectivesneedtobeachievable.Settingreachableobjectivesiscriticalto
maintainingmotivationamongallthoseinvolvedinanactionplan.Eventhoughtheyare
obtainable,objectivesstillneedtostretchandchallengeateamtobecreative.
 Canwegetitdoneintheproposedtimeframe?
 Doweunderstandthelimitationsandconstraints?
 Isthispossible?Hasanyoneelsedonethissuccessfully?
Realistic:Theachievementofanobjectiverequiresresources,suchasskills,money,and
equipment,tosupportthetasksrequiredtoachievetheobjective.
 Dowehavetheresourcesavailabletoachievethisobjective?
 Doweneedtorevisitprioritiesinotherareastomakethishappen?
 Isitpossibletoachievethisobjective?
Measurable:Measurableobjectivesallowustotracktheresultsofouractions,aswe
progresstowardsachievingourgoals.Ifyoucannotmeasureit,youcannotmanageit!
Measurementhelpsusknowwhenwehaveachievedourobjective.
 Howwillweknowthatthechangehasoccurred?
 Canthesemeasurementsbeobtained?
Time‐Bound:Deadlinescreateanimportantsenseofurgencyandencourageaction.
 Whenwillthisobjectivebeaccomplished?
 Isthereastateddeadline?
Backtotext
36
Æ
GeorgeT.Doran,G.T.There'sAS.M.A.R.T.WayToWriteManagement'sGoalsAndObjectives,70MANAGEMENTREVIEW
(AMAFORUM)35‐36(1981). 59
Æ
Æ
Æ AEquitas: The Prosecutors’ Resource on Violence Against Women
1100 H Street NW, Suite 310
Washington, DC 20005
Main | 202-499-0314
Fax
| 202-393-1918
www. AEquitasResource.org
The Justice Management Institute
DC Area Office
1400 North 14th Street
Floor 12
Arlington, VA 22209
Main | 720-235-0121
www.JMIJustice.org
Authors
Franklin Cruz
Senior Program Manager
T��
R�������
JusticeP����������’
Management Institute
V������� A������ W����
��
Teresa M. Garvey
Attorney Advisor
AEquitas: The Prosecutors’ Resource on Violence Against Women
1100 H S����� NW, S���� 310
Acknowledgments
W���������, DC 20005
The concepts, ideas, and tools in this publication are in no small measure products of the hard work and dedication of all the partners involved
in the Improving the Justice System Response to Witness Intimidation Initiative, a project of AEquitas: The Prosecutors’ Resource on Violence
Against Women with support from the Bureau of Justice Assistance, Office of Justice Programs, U.S. Department of Justice. We extend special
Main
| 202-558-0040
thanks not only to the dedicated staff of AEquitas but also to: local practitioners in Duluth, MN; Knoxville, TN; and San Diego, CA whose work
with AEquitas
and whose safety and accountability audits shaped much of what is contained here; the Battered Women’s Justice Project,
Fax
| 202-393-1918
whose staff participated in and recorded many of the audit activities; and the experts who reviewed the information herein and provided
input during the drafting process. The authors would like to acknowledge the significant contributions of Mary E. Asmus, Assistant City Attorney,
Duluth, Minnesota City Attorney’s Office and Scott Miller, Blueprint Coordinator, Domestic Abuse Intervention Project. We also specially
���.AE������R�������.���
acknowledge the formidable work of Ellen Pence and Praxis International for advancing the field of safety for victims of domestic violence.
The authors would like to acknowledge the varied and candid feedback of the following peer reviewers whose contributions helped to challenge and improve the quality of this resource: Audrey Roofeh, Training and Technical Assistance Coordinator, National Human Trafficking
Resource Center, Polaris Project; Robert Laurino, Acting First Assistant Prosecutor, Essex County Prosecutors Office; Caroline Palmer, Law
and2013
Policy Manager,
Minnesota
Coalition AgainstResource
Sexual Assault;
A. Fisanick,
Chief
of the Criminal
Division,
©
AEquitas:
The Prosecutors’
onChristian
Violence
Against
Women,
a project
ofU.S.
theAttorney’s Office for
the
Middle
District
of
Pennsylvania,
whose
opinions
reflected
in
this
publication
are
his
own
and
not
necessarily
those
of the U.S. Department
Pennsylvania Coalition Against Rape.
of Justice; Denise Gamache, Director, Battered Women’s Justice Project; Edward F McCann, Jr., Deputy District Attorney, Philadelphia District
Attorneys Office; Joyce Lukima, Vice-President, Services, Pennsylvania Coalition Against Rape/National Sexual Violence Resource Center;
This
was supported
by Grant
No.
2010-MU-BX-K079
the
Bureau
ofVice-President,
Justice
Sherylproject
Golstein, Program
Director, Education,
The
Harry
and Jeanette Weinbergawarded
Foundation,by
Inc.;
Steven
Jansen,
Association of
Prosecuting
Attorneys;
Wanda
Lucibello,
Chief
of
the
Special
Victims
Division
in
the
Brooklyn
District
Attorney’s
Office,
Kings
County
District
Assistance. The Bureau of Justice Assistance is a component of the Of�ice of Justice Programs,
Attorneys Office. The inclusion of individuals here as peer reviewer does not indicate their endorsement of this final product but their contriwhich
also includes the Bureau of Justice Statistics, the National Institute of Justice, the Of�ice of
butions were sincerely appreciated.
Juvenile Justice and Delinquency Prevention, the SMART Of�ice, and the Of�ice for Victims of
This publication
the JusticeinManagement
Instituteare
andthose
AEquitas
grant
2010-MU-BX-K079,
Crime.
Pointswas
of produced
view or by
opinions
this document
ofand
thesupported
authorsbyand
donumber
not represent
awarded by the Bureau of Justice Assistance, Office of Justice Programs, U.S. Department of Justice. The opinions, findings, and conclusions or
the of�icial position or policies of the U.S. Department of Justice.
recommendations expressed in this product are those of the contributors and do not necessarily represent the official position or policies of
the U.S. Department of Justice.
The information provided in this publication is for educational purposes only and is not intended
© 2014
AEquitas:
The
Prosecutors’
Resource
on Violence
Against Women, a project of the Pennsylvania Coalition Against Rape and Justice
to
provide
legal
advice
to any
individual
or entity.
Management Institute
1100 H S����� NW, S���� 310 | W���������, DC 20005
Main | 202-558-0040
Fax | 202-393-1918
���.AE������R�������.���
Æ
Æ
Æ Improving Witness Safety and
Preventing Witness Intimidation
in the Justice System: Benchmarks for Progress
Æ
Æ
Æ
Æ