How to Download and Install NX Maintenance Releases First go to support.ugs.com and select “Download files” under “Download & Upload Files.” (Incase Siemens removes that link in the future, the real URL is: http://support.industrysoftware.automation.siemens.com/gtac.shtml) Page 2 of 9 pages You will need to run/allow Siemens’ security app. Next, enter your WebKey account info. If you do not have a WebKey account and would like assistance acquiring one, feel free to contact us at [email protected] or toll free at 877.228.1750. Page 3 of 9 pages On the screen below, select “NX/Unigraphics NX” from the pull down menu to the right of the “Product Updates” cell. Page 4 of 9 pages We recommend you install the latest Maintenance Release. You do not have to install maintenance packs unless they address software issues relevant to you or your organization. Page 5 of 9 pages On the next screens, select your software version, and Operating System. Page 6 of 9 pages Click on the latest available Maintenance Release (be sure to select 32bit for 32bit PCs). Once you have downloaded the latest Maintenance Release, right click on the ZIP file and either “extract here” or “extract files...” and extract to a select location. Page 7 of 9 pages Open the extracted folder and double click “Launch.exe.” Page 8 of 9 pages On the NX 8.5.2 Maintenance Release splash screen, click “Install NX Update.” You should see a CMD prompt detailing the upgrade process. Page 9 of 9 pages You will see a message indicating when the upgrade has completed. To verify NX updated successfully, launch NX and select “About NX” from the help menu. The number following “NX” on the about window indicates the exact version information for that installation of NX. The second to last number is the Maintenance release number. Make sure it is the same as the version info in the Maintenance Release file name. The last number will vary depending on the last Maintenance Release installed, and whether or not you install any Maintenance Packs. For any additional information or support, you can reach our support staff at [email protected] or on our toll free support line: 877.228.1750. We also offer a Web Support Form to help to streamline your support process.
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