Estes Maintenance Agreement

PLEASE RETURN THIS STUB WITH PAYMENT.
“Your Satisfaction is 100% Guaranteed”
DATE
3981 Tradeport Blvd.
Atlanta, Georgia 30354
404-361-6560
www.estesair.com
License #CN003678
S E R V I C E S
Since 1949
$20.00 OFF NEXT
YEAR’S RENEWAL
GIVE YOUR fRIENDS A CHANCE
AT GREAT bENEfITS, TOO!
CUSTOMER #
Fill in the names of some friends or
relatives who might be interested in ESTES
Preventive Maintenance Agreement (new
first time customers only). For every
person you refer that purchases an ESTES
Preventive Maintenance Agreement, you
wiII receive $20 off next year’s renewal.
PMA #
SERVICE ADDRESS
BILLING ADDRESS
BILL TO ACCOUNT#
DATE
IN ORDER TO PROVIDE BETTER CUSTOMER
SERVICE, PLEASE UPDATE OUR RECORDS
WITH YOUR CURRENT PHONE NUMBERS,
AND E-MAIL ADDRESS.
HOME _________________________________
W E A R E P L E A S E D T O A N N O U N C E:
E-MAIL _________________________________
STANDARD
q $169
q $75 each additional system
HVAC SYSTEMS ARE BECOMING MORE COMPLEX EVERY YEAR AND WE ARE DEDICATED TO MAKING SURE OUR EMPLOYEES
ARE PREPARED TO MEET YOUR FAMILY’S NEEDS IN 2015 AND BEYOND.
SUPREME
SUPREmE
mORE INfO ON bACK
q $259
mAINTENANCE AGREEmENT STATEmENT
q ONE YEAR
q TWO YEARS (Amount x 2)
(Discount $20 for 2 Year Renewal)
q THREE YEARS (Amount x 3)
(Discount $30 for 3 Year Renewal)
Visa q
MC q
Discover q
AMEX q
#____________________________________
Expiration______________
Security Code (3 digits) __________________
Security Code (4 digits) __________________
AMOUNT ENCLOSED $_______________
RETAIN THIS PORTION FOR YOUR RECORDS.
$
TOTAL
AMOUNT DUE
PER YEAR
TOTAL AMOUNT DUE
PER YEAR
System Replacement
Saving Account
$
$
q Mr. q Mrs. q Miss q Ms.
Name: ______________________
Street: ______________________
City: ________________________
State: _______________________
Zip Code: ____________________
Home Phone: _________________
Work Phone: _________________
E-mail: ______________________
$39 Diagnostic
15% Discount on Service and Repairs
Preferred Service (within 24 hours)
Systems Saving Account (at better rates)
1 Year Warranty on All Repairs
TASK LIST
TASK LIST
1" Filter Change
Change Batteries in CO
Detector
Clear 90% Drain Lines
Visually Inspect Components
Check Amp Draw
Clean Flame Sensor
Clean Burners in Place
w/Brush
Check for Gas Leaks on
Furnace & Water Heater
Check Delta T
Check Duct Work
Check Furnace Vent Pipe
Check Heat Exchanger
Change Batteries in
Thermostat
Check Thermostat Operation
Check CO Detector
Operation
Heat Pump – Check
Defrost Cycle
Heat Pump / Dual Fuel –
Check Suction Line
Temperature
Heat Pump / Dual Fuel –
Check Pressure
Clear Drain Line
Check Condensate Pump
Check S/H & S/C
Check Refrigerant Levels
Inspect Condenser Coil
Chemically Clean Condenser
Coil
1" Filter Change
Clear 90% Drain Lines
Visually Inspect Components
Check Amp Draw
Check Capacitor Levels
Clean Flame Sensor
Clean Burners – Pull & Clean
Check for Gas Leaks on
Furnace & Water Heater
Change Batteries in Thermostat
Check Delta T
Check Furnace Vent Pipe
Check Thermostat Operation
Check Batteries in CO Detector
Check CO Detector Operation
Check Duct Work
Inspect Heat Exchanger with
Camera
Vacuum out Heat Exchanger
Check and Adjust Gas Pressure
Vacuum and Wipe Down
Blower Motor Housing
& Compartment
Check Static Pressure
Heat Pump – Check Defrost
Cycle
Heat Pump / Dual Fuel – Check
Suction Line Temperature
Heat Pump / Dual Fuel –
Check Pressure
Clear Drain Line
Check Condensate Pump
Clean Condensate Pump
with Cleaner
Check Amp Draw
Check Capacitor Levels
Check S/H & S/C
Check Refrigerant Levels
Inspect Condenser Coil
Chemically Clean Condenser
Coil
Remove Debris from the Inside
of the Outdoor Unit
Clean & Wax Outdoor Unit
ACCESSORY COVERAGE
The following accessories can be covered for an additional cost:
• Humidifiers
• Electronic Air Cleaners
• Media Air Filter
• Dehumidifiers
• Other Accessories
TERmS AND CONDITIONS
• It is mutually agreed that this policy covers only electrically operated units inside the equipment and does not cover electrical or plumbing
work beyond the units or work required due to the negligence or misuse of the equipment or because of fire, flood, acts of God, sabotage
of electrical, gas or water supply or damage caused by freezing or circumstances beyond our control.
• ESTES reserves the right to reject any agreement if an inspection by our service technician finds the equipment is in such condition that
service will be unsatisfactory to both parties. The equipment must be brought up to industry standards at the customer’s expense before
acceptance of policy at the time of the first maintenance check.
• ESTES shall not be responsible for system design or performance in maintaining design conditions except through failure of
equipment covered herein.
• All service will be performed during the working hours Monday-Friday, 8:00AM-8:00PM. All maintenance checks will be scheduled during
normal working hours.
• Emergency service available 7 days a week. ($50 trip charge after hours.)
• It shall be the discretion of ESTES to repair or replace defective material and parts. In the event any or all of the equipment is not, in our
opinion, economically repairable, ESTES will quote the replacement cost. Until replacement has taken place, no further service will be
performed.
• The customer can not assign or transfer this agreement without the prior written consent of ESTES.
• Any changes, adjustments or repairs made by others, unless authorized or approved by ESTES in writing, shall terminate ESTES obligation
hereunder.
• ESTES will not be required to furnish without extra cost, any items of material labor or equipment which are recommended or required by
local code regulations, insurance companies, Government, State, Municipal or other authorities.
• Unnecessary nuisance calls beyond the scope of this agreement will be charged and paid for by the purchaser at the prevailing service rates.
Example: Fuses, Dirty Filters, Disconnects, Manual Reset Switches, etc.
• ESTES will endeavor to render prompt and efficient service hereunder, but it is expressly agreed that ESTES shall in no event be liable for
damage or loss caused by delay or any loss arising out of performance of this agreement.
• EZ-Pay is automatically renewed every 12 months unless a written notice is given to Estes within 30 days of expiration.
INVEST IN YOUR NEW HEATING AND AIR CONDITIONING SYSTEM
ESTES values YOU as an “ESTES Preventive Maintenance Agreement holder”. To show our appreciation of your continual business, we have issued you
a System Replacement Saving Account redeemable towards the purchase of a new complete HVAC system.
TERMS AND CONDITIONS
• To keep your System Replacement Saving Account current you must renew your Preventive Maintenance Agreement within 30 days of expiration.
• System Replacement Saving Account dollars can only be used towards the purchase of a complete system.
S E R V I C E S
Since 1949
Family Owned
$59 Diagnostic
15% Discount on Service and Repairs
Preferred Service (within 48 hours)
Systems Saving Account
1 Year Warranty on All Repairs
SUPREME
All dollars that are spent towards your Preventive Maintenance Agreement will be placed in your System Replacement Saving Account. This money can be
used at any time to replace your HVAC system. The longer you have your Preventive Maintenance Agreement the more money you will save.
Non-Redeemable
For Cash
Follow us
q Mr. q Mrs. q Miss q Ms.
Name: ______________________
Street: ______________________
City: ________________________
State: _______________________
Zip Code: ____________________
Home Phone: _________________
Work Phone: _________________
E-mail: ______________________
first Time Customers Only
$
STANDARD
Check Capacitor Levels
q Mr. q Mrs. q Miss q Ms.
Name: ______________________
Street: ______________________
City: ________________________
State: _______________________
Zip Code: ____________________
Home Phone: _________________
Work Phone: _________________
E-mail: ______________________
q $120 each additional system
Thank You For Your Prompt Payment
Please include fulI name and address of
each person you refer. Be sure to
include zip code. We at ESTES would
like to take this opportunity to thank you
for your continued patronage and hope
that you will take advantage of this great
offer. (Your friends will thank you, too!)
CELL __________________________________
TWO DIFFERENT HVAC AGREEMENT OPTIONS FOR 2015. DUE TO CHANGING ECONOMIC CONDITONS AND FEEDBACK FROM
OUR EXISTING CLIENTS, WE’VE IMPROVED OUR MAINTENANCE AGREEMENT OPTIONS TO INCLUDE A STANDARD AND
SUPREME PLAN. THE STANDARD PLAN IS VERY SIMILAR TO YOUR EXISTING PLAN WITH A FEW ADDED TASKS. WE WOULD
NEVER ASK YOU TO PAY MORE WITHOUT ADDING ADDITIONAL SERVICES AND VALUE, SO PLEASE VISIT OUR WEBSITE AT
WWW.ESTESAIR.COM AND/OR LOOK ON THE BACK OF THIS RENEWAL FORM TO SEE WHAT EACH PLAN PROVIDES AND
WHICH PLAN BEST FITS YOUR NEEDS. IF YOU WOULD LIKE TO UPDATE YOUR PREVENTIVE MAINTENANCE AGREEMENT TO
OUR NEW SUPREME PLAN, PLEASE CONTACT OUR OFFICE AND SPEAK WITH A CUSTOMER SERVICE REPRESENTATIVE AND
THEY WILL BE HAPPY TO HELP YOU.
STANDARD
ESTES Preventive Maintenance Agreement
• Two Planned maintenance Checks: Heating & Cooling
• Automatic Service Reminders
• Priority Emergency Service: We service our PMA customers FIRST!
• 15% Discount on all repairs based on our current published price list
___________________________________________________
President - ESTES Heating & Air
$
• Your HVAC system must be maintained or repaired by an Estes Services employee. If not, your System Replacement Saving Account dollars will be
subject to void.
• System Replacement Saving Account dollars are equally dispersed between the amount of systems covered by your Preventive Maintenance Agreement.