SUPPORTING ASSESSMENT
INFORMATION
CITY PLANNING COMMITTEE MEETING
(OPEN PORTION OF THE MEETING)
MONDAY 20 JULY 2015
AT 5.00 PM
TABLE OF CONTENTS
6.
COMMITTEE ACTING AS PLANNING AUTHORITY
6.1
APPLICATIONS UNDER THE CITY OF HOBART PLANNING
SCHEME 1982
6.1.4
191 AND 199 NEW TOWN ROAD, NEW TOWN – NEW
BUILDING FOR UNLISTED USE (SERVICE STATION),
ALTERATIONS TO HOTEL CAR PARKING AND
CONSOLIDATION OF TITLES – PLN-15-00181-01 –
FILE REF: 5516065 & P/199/712
cont…/
Table of Contents continued
6.
COMMITTEE ACTING AS PLANNING AUTHORITY
6.3
APPLICATIONS UNDER THE SULLIVANS COVE PLANNING
SCHEME 1997
6.3.2
SULLIVANS COVE – VARIOUS LOCATIONS, HOBART –
WAYFINDING SIGNAGE – PLN-15-00665-01 –
FILE REF: 30-1-62
SUPPORTING ASSESSMENT INFORMATION
CITY PLANNING COMMITTEE
(OPEN PORTION OF THE MEETING)
20/7/2015
6.
COMMITTEE ACTING AS PLANNING AUTHORITY
6.1
APPLICATIONS UNDER THE CITY OF HOBART PLANNING
SCHEME 1982
6.1.4
191 AND 199 NEW TOWN ROAD, NEW TOWN – NEW
BUILDING FOR UNLISTED USE (SERVICE STATION),
ALTERATIONS TO HOTEL CAR PARKING AND
CONSOLIDATION OF TITLES – PLN-15-00181-01 –
FILE REF: 5516065 & P/199/712
10x’s
(Council)
Attached are copies of reports and other additional information that
support the content of the Officer’s report contained in the agenda,
referred at this item.
CPC Supporting Information
24 April 2015
Cameron Sherriff
Planner
Hobart City Council
GPO Box 503
Hobart TAS 7001
Item No. 6.1.4 / Page No. 1
20/7/2015
DEVELOPMENT APPLICATION
DOCUMENT
This document is one of the documents
relevant to the application for a planning
permit No. PLN-15-00181-01 and was
received on the 27/04/2015.
Planning Authority: Hobart City Council
Dear Cameron
191 & 199 New Town Road – PLN-15-00181-01
I refer to your Section 54 of the Land Use Planning and Approvals Act 1993 request for
additional information and provide the following response on behalf of the applicant Kon
Mantzis.
1. Provide a concept servicing plan clearly indicating how stormwater from the Lots,
including car-park drainage, will be discharged to Council infrastructure.
This is provided as Attachment 1.
2. Provide a concept stormwater pre-treatment plan that indicates how the target
stormwater objectives as per the State Stormwater Strategy, will be achieved for the
development (including car-park) stormwater.
This is provided as Attachment 1. All fuel supply and dispensing areas are under the canopy
and have been isolated from stormwater and will be separated and directed, via a secondary
contained collection pit suitable for collecting the total potential spill, to a coalescent plate or
equivalent separator. This will then be discharged to sewer with the approval of TasWater.
3. Confirm whether or not, as recommended in the Traffic Impact Assessment submitted, a
solid median island in New Town Road to prevent right turns into and out of the site, is
proposed as part of this application.
4. If a solid median island (as referenced in Point 3, above) isn’t proposed as part of this
application, please provide a response from a suitably qualified Traffic Engineer to confirm
whether traffic movements from the development can still be safely managed without
such a device.
5. On a dimensioned or scaled amended site plan please show and label all existing and
proposed vehicle crossings.
A solid median island in New Town Road is not proposed as part of this application.
pitt&sherry’s Traffic Engineer (Shivani Jordan) has advised “a solid median is not required on
New Town Road to discourage right turns out of the New Town Road access. The left turn out
only arrangement at the access can be sufficiently managed with signage and hatched line
marking at the New Town Road access approach.”
The proposed vehicle crossings are shown in Attachment 2.
pitt&sherry ref: HB14573H001 S54 response let 33P Rev 00/DL/bc
1
CPC Supporting Information
Item No. 6.1.4 / Page No. 2
20/7/2015
DEVELOPMENT APPLICATION
DOCUMENT
6. On an amended site plan please
show the extent of the wayleave easement/s over the site and
This document is one of the documents
their relationship to the proposed
development.
relevant
to the application for a planning
Please refer to Attachment 3.
permit No. PLN-15-00181-01 and was
received on the 27/04/2015.
Authority:
Hobart City
Council
TasNetworks have confirmed thatPlanning
the proposed
development
is an
appropriate activity to be carried
out in this location. Refer to Attachment 4.
7. The application form states that no signage is proposed in the application, however on the
submitted plans a 5m high ground base or pylon style sign is shown close to the New Town Road
boundary of the property.
There is no signage proposed as part of this application. Please find updated development plans (as
Attachment 5) with the signage removed.
Yours sincerely
Dion Lester
Principal Planner
Enc.
HB14573-P5-1 (Attachment One)
HB14573R3 12P RevA (Attachment Two)
TasNetworks email - Proposed service station – Easement Clarification (Attachment Three)
TasNetworks email - 191-199 New Town Road Planning Application PLN-15-00181
(Attachment Four)
Updated Development Plans (Attachment Five)
pitt&sherry ref: HB14573H001 S54 response let 33P Rev 00/DL/bc
CPC Supporting Information
Item No. 6.1.4 / Page No. 3
20/7/2015
DEVELOPMENT APPLICATION
DOCUMENT
This document is one of the documents
relevant to the application for a planning
permit No. PLN-15-00181-01 and was
received on the 27/04/2015.
Attachment Three
Planning Authority: Hobart City Council
TasNetworks email – Proposal service station – Easement
Clarification
pitt&sherry ref: HB14573H001 S54 response let 33P Rev 00/DL/bc
CPC Supporting Information
Item No. 6.1.4 / Page No. 4
20/7/2015
Rebecca Cooper
From:
Sent:
To:
Subject:
Attachments:
Gina Goodman [[email protected]]
Tuesday, 21 April 2015 10:23 AM
Dion Lester
Proposed service station 191- 199 New Town Road, Newtown - easement clarification
SnipImage (5).jpg; ATT00001.txt
Importance:
High
DEVELOPMENT APPLICATION
DOCUMENT
This document is one of the documents
relevant to the application for a planning
Hi Dion, permit No. PLN-15-00181-01 and was
I refer to your email requesting clarity regarding easements applying to the property affected by Planning received on the 27/04/2015.
Application PLN‐15‐00181 Service Station and Carpark. I undertook to discuss this with the Council and I have been unable to gain a response so far. I am providing a written explanation to assist with progressing the application. I Planning Authority: Hobart City Council
apologise for any delays this response has caused. The relevant title reference is: 158085/1 (199 Newtown Rd) In summary, the entire title is subject to an electricity easement in one form or another. In providing detail, I can advise that there are two easements impacting this land. One is what’s known as an Unregistered Wayleave Agreement (UWA) which gains its authority from the Electricity Wayleaves and Easements Act 2000. These are agreements made between (then) Hydro and the land owner at the time of easement acquisition. They run with the land. In this case, the UWA operates in its own right, even though another electricity easement is registered on this land. The UWA applying to this land is approximately 12 metres wide, parallel with the north eastern boundary of CT 158085/1. This is indicated in the attachment to this email. The second easement operating over this land is that registered on the title CT 158085/1. This easement covers the entire title. This is the area indicated in green in the attachment to this email. The comments made previously by TasNetworks regarding the proposed service station relate to the entire title. That is, the largest area affected by electricity easements. The adjacent land contained in CT 140542/2 (191 Newtown Rd) is not subject to these electricity transmission easements. I hope this clarifies this issue for you. Thank you for your patience and your consultation regarding these matters. Kind regards Gina Goodman Gina Goodman Land Use Planner Monday, Tuesday & Wednesday Tasmanian Networks Pty Ltd ABN 24 167 357 299 P 03 6271 6085| E [email protected] 1 – 7 Maria Street, Lenah Valley 7008 PO Box 606, Moonah TAS 7009 www.tasnetworks.com.au @TasNetworks 1
CPC Supporting Information
Item No. 6.1.4 / Page No. 5
20/7/2015
The information contained in this message, and any attachments, may include confidential or privileged information and is intended solely for the intended recipient(s). If
you are not an intended recipient of this message, you may not copy or deliver the contents of this message or its attachments to anyone. If you have received this message in
error, please notify me immediately by return email or by the telephone number listed above and destroy the original message. This organisation uses third party virus
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DEVELOPMENT APPLICATION
DOCUMENT
This document is one of the documents
relevant to the application for a planning
permit No. PLN-15-00181-01 and was
received on the 27/04/2015.
Planning Authority: Hobart City Council
2
Planning Authority: Hobart City Council
This document is one of the documents
relevant to the application for a planning
permit No. PLN-15-00181-01 and was
received on the 27/04/2015.
DEVELOPMENT APPLICATION
DOCUMENT
CPC Supporting Information
Item No. 6.1.4 / Page No. 6
20/7/2015
CPC Supporting Information
Item No. 6.1.4 / Page No. 7
20/7/2015
DEVELOPMENT APPLICATION
DOCUMENT
This document is one of the documents
relevant to the application for a planning
permit No. PLN-15-00181-01 and was
received on the 27/04/2015.
Planning Authority: Hobart City Council
Attachment Four
TasNetworks email – 191-199 New Town Road Planning
Application PLN-15-00181
pitt&sherry ref: HB14573H001 S54 response let 33P Rev 00/DL/bc
CPC Supporting Information
Item No. 6.1.4 / Page No. 8
20/7/2015
Rebecca Cooper
From:
Sent:
To:
Cc:
Subject:
Attachments:
James Fitzgerald [[email protected]]
DEVELOPMENT APPLICATION
Wednesday, 25 March 2015 2:43 PM
DOCUMENT
Dion Lester
This document is one of the documents
Gina Goodman; David Ellis
relevant to
the application
for a planning
191-199 New Town Road Planning Application PLN-15-00181
Service
Station and
permit No. PLN-15-00181-01 and was
Carpark
received
on the 27/04/2015.
Overhead-Underground-Electric-Lines-General-Guide.docx;
ATT00001.txt
Planning Authority: Hobart City Council
Hi Dion, In response to your emails regarding the proposed service station at 191 and 199 Newtown Road, TasNetworks provides the following: 1. With respect to car parking activities proposed inside the transmission easement area over CT 158085/1, provided construction activities associated with this aspect of the proposal are undertaken in consultation with TasNetworks and accord with the attached “Overhead‐Underground‐Electric‐Lines‐General‐Guide” document TasNetworks has no objection to this aspect of the proposal proceeding. Please note, the developer will be required to install and maintain safety barriers (of a type and in a location approved by TasNetworks) around the base of the transmission tower on this property. Ground level profiles must not be increased. 2. With respect to proposed activities adjacent to the transmission easement (on CT 140542/2), TasNetworks’ encourages the developer, through their due diligence activities for this proposal, to take advice from experts when satisfying itself that hazards associated with building a service station in proximity to a transmission line are identified and mitigated to an acceptable level. As a general principle, the location of hazard areas at the furthest distance practicable from the electricity transmission infrastructure is encouraged. 3. With respect to the impact of proposed activities adjacent to the transmission easement on the continued safe and reliable operation of electricity transmission assets in this location, TasNetworks is satisfied that its assets are protected to a tolerable level. Thank you for your patience, I hope this information assists. Kind regards James Fitzgerald Asset Strategy Engineer – Transmission Lines Tasmanian Networks Pty Ltd ABN 24 167 357 299 P 03 6271 6233| M 0417 259 027 | E [email protected] 1 – 7 Maria Street, Lenah Valley 7008 PO Box 606, Moonah TAS 7009 www.tasnetworks.com.au @TasNetworks 1
CPC Supporting Information
Item No. 6.1.4 / Page No. 9
20/7/2015
The information contained in this message, and any attachments, may include confidential or privileged information and is intended solely for the intended recipient(s). If
you are not an intended recipient of this message, you may not copy or deliver the contents of this message or its attachments to anyone. If you have received this message in
error, please notify me immediately by return email or by the telephone number listed above and destroy the original message. This organisation uses third party virus
checking software and will not be held responsible for the inability of third party software packages to detect or prevent the propagation of any virus how so ever generated.
DEVELOPMENT APPLICATION
DOCUMENT
This document is one of the documents
relevant to the application for a planning
permit No. PLN-15-00181-01 and was
received on the 27/04/2015.
Planning Authority: Hobart City Council
2
CPC Supporting Information
Item No. 6.1.4 / Page No. 10
20/7/2015
Nichols, Kelly
From:
Sent:
To:
Cc:
Subject:
Attachments:
Dion Lester [[email protected]]
Monday, 27 April 2015 8:45 AM
rfi-information
Sherriff, Cameron
PLN-15-00181-01
HB14573H001 S54 response let 33P Rev 00.pdf
Please find attached the requested additional information.
Regards
Dion
Dion Lester | Principal Planner | pitt&sherry
T: (03) 6210 1473 | M: 0400 224 414
E: [email protected] | W: www.pittsh.com.au
DEVELOPMENT APPLICATION
DOCUMENT
This document is one of the documents
relevant to the application for a planning
permit No. PLN-15-00181-01 and was
received on the 27/04/2015.
Planning Authority: Hobart City Council
1
SUPPORTING ASSESSMENT INFORMATION
CITY PLANNING COMMITTEE
(OPEN PORTION OF THE MEETING)
20/7/2015
6.
COMMITTEE ACTING AS PLANNING AUTHORITY
6.3
APPLICATIONS UNDER THE SULLIVANS COVE PLANNING
SCHEME 1997
6.3.2
SULLIVANS COVE – VARIOUS LOCATIONS, HOBART –
WAYFINDING SIGNAGE – PLN-15-00665-01 –
FILE REF: 30-1-62
8x’s
(Council)
Attached are copies of reports and other additional information that
support the content of the Officer’s report contained in the agenda,
referred at this item.
CPC Supporting Information
Item No. 6.3.2 / Page No. 1
20/7/2015
Project Rationale: AP10 – A Contemporary Wayfinding System
Background
1.1.
In the 2010 Gehl report it was stated, “Wayfinding encompasses all of
the ways in which people orient themselves in physical space and
navigate from place to place...Hobart city centre is in need of signage
and a wayfinding strategy. Hobart needs to develop a family of signs
that have been designed in a cohesive manner, focusing on the city
centre and major places of interest.”
1.2.
The Council endorsed the introduction of a wayfinding system as part
of the implementation of the Inner City Action Plan (ICAP).
1.3.
Following that decision a team comprising Council officers and design
consultants (with local and national knowledge) developed a wayfinding
strategy for the city, which included undertaking a detailed analysis of
the city to understand how visitors use the city and its destinations,
together with designing the actual wayfinding markers.
1.4.
The strategy proposes the installation of a total of 61 signs in researched
locations across the city.
1.5.
Within the Sullivans Cove Planning Scheme area (subject of this
application) there are 27 wayfinding markers. Refer location plan.
1.6.
The strategy and implementation plan was endorsed by the Council on
13 April 2015. Ref. Special Open EDCC 3, 13/4/2015.
Review
1.7.
In order for the proposals in the strategy to be tested, two elements were
installed as prototypes located on Brooke Street (prior to the Australian
Wooden Boat Festival) as a trial. The prototypes included one of the
larger “A” size markers and a secondary smaller C size marker.
DEVELOPMENT APPLICATION
DOCUMENT
This document is one of the documents
relevant to the application for a planning
permit No. PLN-15-00665-01 and was
received on the 27 May 2015.
Planning Authority: Hobart City Council
CPC Supporting Information
Item No. 6.3.2 / Page No. 2
20/7/2015
1.8.
During the trial period, independent research was undertaken with users
to gain feedback on usability, presentation, content and benefit. This
took place over the weekends of the 14/15 February with 3 cruise ship
arrivals and the following weekend 21/22 February. Salamanca Market
was operating on both weekends.
1.9.
There were 210 respondents to the survey questions and as a result the
survey gained feedback from international and interstate visitors plus a
small proportion of locals, across a wide demographic.
1.10. An Executive Summary of the research report is included in the
application for information. In essence the research concluded that as a
navigational tool the pilot wayfinding markers were highly rated with a
positive response of 96% rating “good” or “excellent”.
1.11. The feedback obtained has been used to inform improvements to the
final design and content on the markers.
Design Approach
1.12. There are 4 different sizes of markers depending on the locations and
need.
DEVELOPMENT APPLICATION
DOCUMENT
This document is one of the documents
relevant to the application for a planning
permit No. PLN-15-00665-01 and was
received on the 27 May 2015.
Planning Authority: Hobart City Council
CPC Supporting Information
Item No. 6.3.2 / Page No. 3
20/7/2015
1.13. The large markers in the Sullivans Cove Planning Scheme area are
located at major arrival or visitor areas including the Cruise Ship
Terminal, Elizabeth St Pier, Salamanca, Sandy Bay Road and Brooke
Street Pier.
1.14. Typically these markers will provide a higher level of information
including the name of the place and location, directional information
with nearby destinations and distance markers, a large scale “heads up”
map with destinations, building icons and distance markers, a directory
of key locations, places of interest, services, a secondary smaller scale
map covering a larger area for orientation and general information.
1.15. Smaller markers will provide similar destinational information with a
smaller map relative to the size of the marker.
1.16. Wall or pole mounted markers will provide directional information but
not include a map. Details of the suite of wayfinding panels and colour
palette are attached.
1.17. The intent is that as visitors move around the city the information
provides continuity assisting the navigation, orientation and achieving
maximum benefit from the visit for the visitor experience and the local
economy.
1.18. Options are being investigated to include digital elements into the
wayfinding infrastructure including QR Codes, language translations,
assistance for visually impaired. The intent is to explore the wider
application of digital technology to add value to the visitor experience
and as an integrated component of marketing the city while creating an
easily managed operational platform for the Council.
1.19. Fixing arrangements for the wayfinding markers will vary depending on
the location. In the Tasports area a number of markers will be surface
mounted directly onto the concrete wharf deck. In this regard Tasports
have endorsed the locations and a letter of consent is included in the
application. Other locations in road reservations and parks will require
mass concrete footings. A suite of footings has been designed to
accommodate the various signs and mounting options. As a general
principle the concrete footing will have a shallow depth to minimise any
impact from service locations, replacement of paved surfaces or in areas
of archaeological significance.
1.20. A fixing schedule is attached for information along with the engineering
certification for the footings, fixing arrangements and panel design.
1.21. Advice has also been received from Pitt and Sherry Building Surveyors
that “the size and impact of these signs are equivalent to building works
that is exempt under Section 4, Building Regulations 2014 i.e. no
Building Permit should be required.” A copy of the advices
is attached
DEVELOPMENT APPLICATION
DOCUMENT
for information.
This document is one of the documents
relevant to the application for a planning
permit No. PLN-15-00665-01 and was
received on the 27 May 2015.
Planning Authority: Hobart City Council
CPC Supporting Information
Item No. 6.3.2 / Page No. 4
20/7/2015
Implementation and timeframe
1.22. The strategy roll out will commence in locations outside the SCPS area
while the development application is being processed. Planning has
commenced with installation of the first markers scheduled for early
June. Once development approval has been received it is intended to
shift focus to the Sullivans Cove area commencing at the Macquarie 2
Cruise Terminal and moving around the cove to Salamanca and into the
City through the Elizabeth St spine.
1.23. It is programmed for installation to commence in the Cove around late
August early September prior to the beginning of the cruise ship season.
1.24. It is intended that the wayfinding strategy implementation is completed
by the end of the calendar year.
Attachments:
DEVELOPMENT APPLICATION
DOCUMENT
This document is one of the documents
relevant to the application for a planning
permit No. PLN-15-00665-01 and was
received on the 27 May 2015.
Planning Authority: Hobart City Council
1. Location plan of wayfinding markers in SCPS area
2. Site plan and photo for each panel location
3. Details of the suite of wayfinding panels and colour palette
4. Matrix outlining locations, fixing arrangements, impacts on archeologically
sensitive areas
5. Engineering certification for the footing designs, fixing arrangements and panel
designs.
6. Advice from Pitt and Sherry Building Surveyors re building permit exemption.
7. Tasports land owner consent to the development application
8. Certificates of title for Tasports land and Hobart City Council land other than
road reservations.
9. Executive Summary of the research report
CPC Supporting Information
Item No. 6.3.2 / Page No. 5
20/7/2015
DEVELOPMENT APPLICATION
DOCUMENT
This document is one of the documents
relevant to the application for a planning
permit No. &[Subject] and was received
on the 27 May 2015.
Planning Authority: Hobart City Council
Research Report
Final
Client:
Hobart City Council
Project:
Wayfinder Signage – Public Survey
February 2015
CPC Supporting Information
DEVELOPMENT APPLICATION
20/7/2015
DOCUMENT
This document is one of the documents
relevant to the application for a planning
permit No. &[Subject] and was received
on the 27 May 2015.
Item No. 6.3.2 / Page No. 6
Planning Authority: Hobart City Council
Index
Page No:
Executive Summary
…
…
…
…
…
2
Background
…
…
…
…
…
…
4
Research Aim
…
…
…
…
…
…
4
Methodology
…
…
…
…
…
…
4
Research Findings …
…
…
…
…
…
5
Where are you from?
…
…
…
…
5
Q1. Use of signage panel
…
…
…
…
6
Q2. Rating of general presentation of the signage panel
8
Q3. Ratings of aspects of the signage panel
…
9
Q4. Use of the QR code
…
…
14
Q5a. Rating of signage panel overall
…
…
15
Q5b. Like most about the signage panel
…
…
15
Q5c. Improvements
…
…
…
…
21
Follow-up questions
…
…
…
…
25
Q6. Respondent demographics
…
…
…
27
…
Appendix A – survey questionnaire
Appendix B – showcards
…
CPC Supporting Information
Item No. 6.3.2 / Page No. 7
20/7/2015
Executive Summary
This research project was conducted to provide an opportunity for public feedback on the
new Wayfinder signage panels prior to rollout across the City of Hobart.
A survey of the general public was conducted over the two weekends 14/15 and 21/22
February 2015 by way of structured intercept interview, adjacent to the main prototype
signage panel which is located in the vicinity of the new Brooke Street pier.
The survey sample of 210 respondents provides statistically robust outcomes for the total
target group – members of the general public aged 16 and over.
Major events during the survey period were the Salamanca Market on the two Saturdays
and a cruise ship arrival on each of the first three days of survey. Weather conditions were
extremely variable, with heavy rainfall during the first day of survey and high temperatures
over the second weekend.
Sample profile

Survey respondents were most likely to be from interstate or overseas – 61% and
31% respectively. 72% of interstate respondents were from NSW or Victoria. Close
to 1 in 4 overseas respondents were visiting from the United Kingdom.

Just 7% of respondents were locals, indicating that the Wayfinder signage panel was
not directly relevant infrastructure for this group, presumably with the expectation that
this segment would be able to reach their destination using local knowledge.
Survey findings

The majority of respondents used the signage panel to find their way to their chosen
destination – 53% of total. 26% of the survey group looked at the signage panel out
of general interest whilst 21% reported using the panel to generally orientate
themselves in relation to the City of Hobart.

Around 1 in 4 respondents who used the Wayfinder panel as a guide to their
destination were looking for the MONA ferry terminal.
Respondents were asked to rate the prototype Wayfinder signage panel across a range of
aspects, and provide comment to support their ratings. The table summarises ratings for the
nominated aspects (% rating 4 or 5 on the 5 point scale – rating 5 = excellent, 4 = good, 3 =
average, 2 = below average, 1 = poor).
Aspect
General presentation of the signage panel
% rating 4/5
96.2
The content of the maps
91.4
The services included
91.2
The distance markers
89.4
The building picture grams
88.4

DEVELOPMENT APPLICATION
DOCUMENT
This document is one of the documents
relevant to the application for a planning
permit No. &[Subject] and was received
on the 27 May 2015.
Planning Authority: Hobart City Council
As the table shows, all aspects rated highly, in particular the general presentation of
the signage panel.
CPC Supporting Information
Item No. 6.3.2 / Page No. 8
20/7/2015

Whilst there were only a very small number of negative ratings (1 or 2), the body of
the Report contains a range of relevant suggestions for improving aspects of the
signage panel, relating to the areas of general presentation, map content, services
(legend and icons), distance markers and building picture grams.

Only 3 respondents reported scanning the QR code, even though one quarter of the
survey sample was under 40 years of age. It was noted that the adjacent wording
(relating to the Tasmanian Travel and Information Centre) did not directly link to the
QR code, hence no clear ‘call to action’ to scan the code.

Notwithstanding the range of suggested improvements provided by survey
respondents, the pilot Wayfinder signage panel was very highly rated overall as a
navigational tool – a positive rating from 96% of the survey sample.

Of particular merit were the colour scheme employed, the panel being easy to read
and the information provided. The size of the print and the location of the signage
panel were also significant positives. Other aspects to gain positive response were
the picture grams used on the panel, the distance markers and the overall size of the
panel.

There is however plenty of scope for improving the Wayfinder prototype based on the
respondent feedback provided. In particular, the tourist information content, the
location of the MONA ferry departure point and local restaurants, additional map
areas, the format of the distance markers and details about bus routes.

Other suggested improvements related to
o
o
o
o
o
o
o
o
o
o
ferry information
night time illumination
carpark information and the location of toilets
colour scheme used
compass points being indicated (which way is North!)
shopping areas indicated
larger text and map size
maps to take away
the location of free WiFi spots
better interactivity – in terms of mobile phone applications and the QR code

There was some important comment on the need for the signage to comply with
Australian standards in relation to colours and icons (including using the correct
symbol to identify local hospitals).

A follow-up question post survey asked respondents how they rated the signage
panel as a guide to their destination. 84% of this group gave the Wayfinder panel a
positive rating, indicating the panel mostly succeeded in its guiding function.

Finally, close to 2 in 3 survey respondents indicated their availability for further
research contact if commissioned.
Brian and Ros Correy
Directors, Myriad Research
DEVELOPMENT APPLICATION
DOCUMENT
This document is one of the documents 10 March 2015
relevant to the application for a planning
permit No. &[Subject] and was received
on the 27 May 2015.
Planning Authority: Hobart City Council