Policy Brief Hosting the 2010 World Cup: What have we learned? Some South African Reflections June, 2012 Research Group of Urban Development and Sustainability BRICS Policy Center / Centro de Estudos e Pesquisa BRICS Policy Brief Hosting the 2010 World Cup: What have we learned? Some South African Reflections June, 2012 Research Group of Urban Development and Sustainability BRICS Policy Center / Centro de Estudos e Pesquisa BRICS BRICS POLICY CENTER – POLICY BRIEF Hosting the 2010 World Cup: What have we learned? Some South African Reflections Autor: Janis van der Westhuizen Hosting the 2010 World Cup: What have we learned? Some South African Reflections 1. Introduction industries: Tiger Woods’ combined annual income for 2003 was US $ 76.6 million, A remarkable consequence of the while Bhutan’s GDP amounted to US $ 68 growing salience of the BRICS in the million, global basketball, economy is the coincidental whilst the multiyear American football European are also being hosted in these new surpass the GDP’s of countries like centres of economic power. The 2008 Botswana or Belize and the franchise Olympics FIFA values of leading clubs like Real Madrid, Football Manchester United or the New York Association) World Cup in South Africa Yankees are larger than the GDP of many and the 2014 FIFA World Cup and 2016 developing (Federation China, the Internationale 2010 de Olympics Games in Brazil, the 2014 contracts and frequency with which major sports events in soccer baseball, countries Honduras or Paraguay like regularly Zambia, 1 Olympics in Sochi, Russia and finally the Despite the economic significance XIX Commonwealth Games in India in 2010 are cases in point. Of course, given of the potential economies of scale in many frequency of these states, but especially in ‘monster increasing competition to host them. state countries’ like Brazil, India and China, and elites’ appetite to embark on the costly the consumptive capacity of their middle process of both bidding and if successful, classes of actually hosting major or even mega- disposable income towards the global events are driven in part by the perceived leisure market and no less so in relation to need to appropriate these events as a the political economy of sport, major means sports events and its associated industries awareness of the state on the assumption with both forward and backward linkages. that the kind of publicity only such events Consider the following as indicative of the can generate on an unprecedented scale size of these increasingly transnational will further enmesh the state into the entails growing sources mega-sports of and events, the their growing seemingly generating interest ever- and 3 BRICS POLICY CENTER – POLICY BRIEF Hosting the 2010 World Cup: What have we learned? Some South African Reflections Autor: Janis van der Westhuizen financial, productive and consumptive accrued considerable prestige from dynamics of the international political hosting a major sport event, since the late economy and will be verifiable through twentieth promising imperatives behind it have become ever trade and tourism figures, student exchanges, conventions, major art century, the economic more significant. and cultural festivals, film and advertising processes, culinary competitions, This policy brief provides a brief gay pride festivals, and major rock concerts. Of glimpse course, as certain destinations become contradictions that often emerge in the more sought after, it heightens their run-up to, and the hosting of, mega-events capacity and appeal to host even more in ‘rising powers’ of the South. The focus events in future. The success with which is on South Africa’s hosting of the 2010 states and specifically cities, ‘plug into’ Soccer World Cup, concluding with brief capital’s and reflections on similarities and differences enhance prospects for the development of with Brazil’s bid to host the World Cup in post-Fordist industries in the advanced 2014 and the Olympics in 2016. Both developed countries circulatory but processes, even de-industrialising into the represent complexities the possibility and of sectors of the developing world, also helps massive new markets – more so in the to attract and ferment growing numbers of Brazilian case – juxtaposed against glaring what Florida has termed ‘the creative (and especially in the South African case) 2 scientists, growing inequalities. These issues will be engineers, architects, poets, designers examined according to three analytical and those dimensions. Firstly, questions of identity involved in high-tech industries that, in and how these are constructed; secondly, turn, impact upon urban and regional debates about the costs and benefits of development and hence heighten the hosting international allure of the cities in which extent to which non-state actors such as they live. In short, nearly all states beyond FIFA abrogate states’ sovereignty, even if those only for the two to three week duration of a class’ . These university consist of professors traditionally classified and as ‘least developed’, compete in various ways – mega-events and finally, the tournament. akin to brightly coloured anemone’s on the ocean floor - for whatever possibilities 2. Constructing identity there may be to entice various types of capital by enhancing their international The concept of marketing power helps appeal3.Whilst key cities have always relate both the domestic and international 4 BRICS POLICY CENTER – POLICY BRIEF Hosting the 2010 World Cup: What have we learned? Some South African Reflections Autor: Janis van der Westhuizen dimensions whereby are When South Africa began bidding constructed and projected during mega- for the World Cup, its 2003 bid book, sports events. As a kind of two-level game loudly proclaimed the then president, marketing power internally, the concept Thabo Mbeki’s vision of the bid as being ‘a refers to attempts by state elites to shore- resolve to ensure that the twenty first up political legitimacy, reinforce a sense of century unfolds as a century of growth and national development in Africa’.6 Even the FIFA identity identities and placate those constituencies adversely affected by the Inspection growing internationalization of domestic awarding the event to South Africa would issue areas. In other words, hosting mega- assist in unifying the country. events that with this pan-Africanist theme, the official accrue from an intensified connection to slogan of the 2010 FIFA World Cup has demonstrate the benefits Report contended 7 that In keeping the global economy. Marketing power also been called ‘Ke Nako’ meaning “it’s time”. serves an external political purpose since 8 state elites justify the huge costs of destination hosting an event on the basis of its contributor to every sphere of human potential to ‘export’ the country and ‘put it endeavour’, whilst the official mascot of on the world map’. However as state and the 2010 FIFA World Cup, ‘Zakumi’ is a business elites seek to enhance their leopard whose name comprises of ‘ZA’ legitimacy by prevailing on the states’ which represents South Africa and ‘kumi’ sources of marketing power, these efforts translates into the number ten in various can often exacerbate or expose divisions, languages across Africa. disputes and some exceptional cases FIFA, the mascot represents the people, even impact upon these elites’ lack of geography and spirit of South Africa, and legitimacy and/or inefficiency. Moreover in personifies in essence the 2010 FIFA the context of the hard earned glare of the World Cup. Ironically, the mascot was global events marred in controversy. Not only was it not generate, embarrassments are concealed being manufactured in South Africa, but 4 with greater difficulty . In short, generating reportedly in a Chinese factory – linked to marketing power is not without risk, since FIFA’s branding company, Global Brands political or social embarrassments may Group (GBG) – where workers toiled also diminish rather than boost a state’s under poor working conditions. Moreover, media prestige. 5 attention these The slogan celebrates Africa as the the factory, of ‘humanity Shangai 9 and as a According to Fashion Plastic Products, was ‘contracted by a South African licensee company that is owned by 5 BRICS POLICY CENTER – POLICY BRIEF Hosting the 2010 World Cup: What have we learned? Some South African Reflections Autor: Janis van der Westhuizen a member of Parliament from the African National Congress’. 10 Africa as an African state. an outbreak of 11 In May 2008 xenophobic attacks occurred in Alexandria Township, on the Nowhere of outskirts of Johannesburg and spread commercial marketing and appeals to countrywide, leaving over 40 people dead South African national identity as crudely and some 16 000 displaced. obvious widely in is the the slew confluence of television publicised 12 attacks, These fuelled commercials aired in the last weeks’ run perceptions of a tainted image, and the up to the World Cup kick-off. In fact, so anticipation tightly is the depiction of South African attendance figures for the the2010 FIFA sports fans and commercial products and World Cup, not only from North America services interwoven that it becomes very and Europe – where concerns about crime difficult to conceive of the South African even prompted the German coach to insist World Cup identity in the absence of its that his players use bullet proof vests many The when leaving their hotel – but also mobile amongst football supporters from other products television and sponsors. commercial telecommunications for giant, Vodacom, of much African countries. 13 lower visitor More recently, the enitled ‘Jan and Elton: Bafana Bling’ is a mayor of the Western Cape municipality of case in point. Featuring two men rapping Theewaterskloof (between Cape Town and enveloped in commensurate ‘bling’ and Mossel Bay), suggested displaced attire, the two rappers call upon the nation foreigners complain ‘that Western Cape to support the national football team, provincial police and municipal officials are ‘Bafana Bafana’, reminding viewers that covering up the spate of violent attacks on the World Cup ‘is like 1995 all over again’, them because of the approaching FIFA referring to the outburst of national pride World when South African won the Rugby World expressed that following another incident Cup. in Imizamo Yethu, Hout Bay, residents Cup’. 14 Concerns were also feared that xenophobia would flare up Yet set against the backdrop of after the World Cup, particularly if South such elite-driven efforts to deploy South Africa lost and as anti-foreigner sentiments Africa’s marketing power, at the societal increased. Fortunately these apocalyptic level, visions xenophobic attacks directed proved exaggerated, and the particularly towards Africans cast heavy World Cup was largely from a logistical doubts about the success with which point of view, widely acclaimed to have Pretoria has sought to reconstruct South been a success. Indeed, one of the most 6 BRICS POLICY CENTER – POLICY BRIEF Hosting the 2010 World Cup: What have we learned? Some South African Reflections Autor: Janis van der Westhuizen significant, if intangible legacies of the 20%, between R2.8 and R3.4 billion, with World Cup has been its symbolic value of a large part of budget overruns attributable enhancing South African pride. Not only in to the speed with which the planning the country’s ability to successfully host an process was undertaken, consequently event of such magnitude, but of particular using significance to South Africans, as a rare opportunity – however fleeting -- provisional sums instead of 20 specifics. to celebrate a sense of national identity. Despite dire predictions of the However, in terms of the costs versus eventual costs government would incur, benefits debate, the outcome has proved research consultancies employed by the to be less optimistic, at least over the short local term, than had initially been anticipated. inflated projections of returns. Foreign organising committee pedalled tourist arrivals, a key dimension in these In general, FIFA World Cups have had models, were estimated at 235 000 in only limited positive effects on local 2003, 480 000 in 2008 and then revised economies or more likely to be non- downward to 373 000 on the basis that significant or even negative. 15 In South although fewer tourists would arrive than exclusively expected in earlier projections, they will covered the tab for the construction of stay longer and spend more21. More recent stadiums and related infrastructure, US $ post-hoc studies have now determined 1.38 billion for stadiums and 1.6 billion that these figures have turned out to be Africa, government almost pounds for infrastructure. 16 . In 2006, R8.4 considerably lower at between 90 000 to stadium 118 000 persons22. The contribution of the construction, supply of utility and services World Cup to GDP in 2011 over the short- to the stadiums and for FIFA overlay items term has been assessed to be a mere 0,1 billion was allocated in the stadium. 17 infrastructure, including for A further R6.7 billion for transport, allocated in the 2006 budget. 18 %. What proved to be methodologically was problematic in terms of the research However, consultancy’s model was the inclusion of in the 2007/2008 budget speech, the total money contribution by government was R17.4 improvement (including development of billion (R8.4 billion on stadia and R9 billion stadiums) as a form of income, rather than for transport and infrastructure. 19 By the a cost. spent Moreover on the infrastructure impact and end of 2007, concerns were growing that employment multipliers did not specify as a result of cost escalations the 2007 whether employment stimulated by the budget could be exceeded by more than tournament would be long or short-term or 7 BRICS POLICY CENTER – POLICY BRIEF Hosting the 2010 World Cup: What have we learned? Some South African Reflections Autor: Janis van der Westhuizen how jobs would be affected by the of the R 600 bn infrastructure spend was 23 seasonal variation in demand . What to upgrade the country’s dated road explains expected network and improve public transport, these lower than passenger arrivals? The first and most including obvious is the impact of the global airports26. significant refurbishment of financial crisis, exacerbated by South Africa being a long-haul and therefore 3. Abrogating sovereignty more expensive destination; concerns that the country is a ´dangerous´ location as One of the most remarkable complexities well out of hosting mega-sports events is the effects´. These relate to both the effect of extent to which a non-state actor such as crowding out regular travellers (say on FIFA - in the realm of ´low politics´, namely business) as well as the effects of sport anticipated price increases. Du Plessis sovereignty, even if for only the duration of and Maennig for example, illustrate that the tournament. As part of the bidding even after the Competition Commission process, the South African government intervened to force price adjustments in had to provide a series of guarantees and the industry and the airlines realised that undertakings sufficient to requirements for hosting would be met. materialise, flights were at least 50% more The guarantees include, amongst others; expensive than during non-World Cup exempting FIFA personnel from work as the so-called bookings ´crowding are unlikely 24 - abrogates to host ensure countries´ that the periods . These have knock-on effects permits; guaranteeing customs and other throughout the tourism sector. Hence in tax, some parts of the country, anecdotal guaranteeing evidence suggests that hotel occupancy in delegations; guaranteeing certain media 25 the three major cities were only 60% . duty and levy the safety exemption; of FIFA and related rights, and undertaking to promulgate new laws if required to Whilst South Africa incurred excessive accommodate the event and guaranteeing cost over-runs – the cost of the Cape FIFA’s Town stadium was initially estimated at R facilitate 2,5 billion (bn), it eventually cost R 4,5 bn; government Soccer City’s refurbishment cost R 3,2 bn; legislation and amend existing legislation Nelson Mandela Bay R 4bn – one of the to remove obstacles that impeded their positive Cup implementation. For example, two Special preparations was that a significant portion Measures Bills were designed to give aspects of the World intellectual these had property rights27.To guarantees, to introduce the new 8 BRICS POLICY CENTER – POLICY BRIEF Hosting the 2010 World Cup: What have we learned? Some South African Reflections Autor: Janis van der Westhuizen effect to the guarantees and were later terms are ‘procedurally unfair, unlawful refined and introduced as two new Acts and unconstitutional’28. and two amended Acts, viz. the 2010 FIFA World Cup Special Acts (No. 11 of 2006) Critics of South Africa´s bidding process and the Second 2010 FIFA World Cup have also noted the fact that public Measures Act (No. 12 of 2006). The participation in the process – if not entirely amended Acts include the Merchandise participatory – was decidedly uneven. For Marks Act (No. 17 of 1941) which provides example, FIFA insisted that the Cape the basis for protected event status and Town Stadium in Green Point become the the Revenue Laws Amendment Act (No. official competition venue and not Athlone 20 of 2006) which gives effect of the as was initially suggested by the provincial guarantee to provide a supportive financial government. Having Athlone as a match environment (tax exemptions etc.). These venue, it was hoped, would fast-track regulations in effect secures the smooth infrastructural development projects in an running of the event, however it is also area that had historically higher levels of apparent that FIFA’s rights and that of its unemployment than around the affluent partners and sponsors are of primary Green Point area. However according to concern and are an integral component of one report, a FIFA official lamented that the guarantees. Some of these measures Athlone would be unsuitable since ´a have billion television viewers don´t want to see also come close to skirting for shacks and poverty on this scale´29. example retains the right to unilaterally Moreover, none of the meetings between withdraw the rights of journalists who may the FIFA delegation and Cape Town be considered by FIFA to harm the officials were open to the public. constitutional infringements. FIFA Federation´s reputation. Although FIFA’s Being the first African country to preamble and terms and conditions states that ‘nothing in them is intended to be, or host shall be interpreted as restricting or perception of South Africa being more undermining the editorial independence of ´crime prone´ than many other countries – freedom a reputation it shares with Brazil – meant to report and comment of a the World issue Cup of and a common accredited parties’, the South African that securitisation was Media Interest Group contended that probably a more pronounced concern both under South African law ‘a prior restraint to FIFA as well as the South African on publication’ is unlawful and that FIFA’s government. In fact, Donaldson & Ferreira found that the perceived crime rate was a 9 BRICS POLICY CENTER – POLICY BRIEF Hosting the 2010 World Cup: What have we learned? Some South African Reflections Autor: Janis van der Westhuizen potential deterrent for many prospective 30 expenses for security amounted, to visitors . Hence the need to demonstrate approximately R1.3 billion. This amount South African capability to host an event of excluded provincial and local municipal such magnitude involved at the same time, expenses (and excludes unanticipated the capacity to visibly be seen to manage costs such as R 665 million spent on the crime problem. As Cornelissen argues, overtime the securitisation of mega-events in the reservists, sparked in part by stadium global South involves a dual function: to guard strikes)32. Nevertheless, some of the highlight the state´s capacities to the beneficial effects included improvement in international community (and underscore police infrastructure and human resource its sovereignty) but at the same time to capacities reinforce the idea of the state to domestic laboratories, audiences31. Securitisation in short, offers vehicles and larger numbers of recruits) as an opportunity for state-building especially well as anecdotal evidence of considerably in areas where the state´s monopoly is reduced crime levels for the duration of the often undermined, by criminal networks, World Cup33. Ironically, the withdrawal of gangs and the like. Rio de Janeiro´s local these measures post-World Cup and government efforts to pacify favela´s once reports of increased/previous crime levels, under the control of drug lords, emerges underscored the extent to which efficiency as a case in point. over the short-term translates into dashed salaries (ranging for officers from surveillance and forensic by CCTV, expectations amongst the broad public if One month before the start of the the state is unable to maintain its level of tournament the announced security plan efficiency over the longer term, after the envisaged the deployment of 44 000 event. police officers to the nine host cities and at all land, air and sea ports of entry, 4. Conclusion providing 24 hour police protection to the national teams and their entourages, no-fly Unequivocally, zones in areas proximate to stadia and the memory of South Africa´s hosting of the like. ´Movement control systems´ were first African World Cup remains the extent instituted at international airports and entry to which South Africans felt extremely points, a special event visa created to proud of the achievement of their soccer ease border entry and control, and 56 team ‘Bafana Bafana’ (even though they special World Cup courts were created to did not qualify for the finals) and of the hear cases of petty crime. Total national country´s ability to successfully host a the most outstanding 10 BRICS POLICY CENTER – POLICY BRIEF Hosting the 2010 World Cup: What have we learned? Some South African Reflections Autor: Janis van der Westhuizen games of such magnitude. The country´s trumpeted by the research consultancies most ardent critics – notably the foreign hired by state and business elites. Most press and British tabloids in particular revealing in this regard is the apparent (who envisaged thousands of tourists (temporary?) termination of South Africa´s falling victim to the country´s reputed interest in hosting major events which has crime rates or even a sensationalist ´racial continued since the country´s emblematic war´) had to concede to the success with hosting and historic victory of the 1995 which the Cup had been organised. This is Rugby World Cup. For example, although not to deny that some smaller logistical the International Olympic Committee (IOC) problems the president Jacques Rogge indicated that expeditious selling and distribution of the IOC would welcome a bid to host the tickets and an unexpected strike by 2020 Olympics from Africa and Durban stadium security staff). However, overall emerged as the South African city of South Africa´s hosting of the 2010 Soccer choice, it was estimated that at least US $ World Cup proved to be a unanimous 4,5 billion would have to be spent on new success as a means of enhancing the venues to enable Durban to host an country´s marketing power: it provided a Olympic Games. Against rising public rare opportunity for a society with a very protests nebulous sense of national identity to delivery (water, sanitation, better schools) celebrate what it meant to be South for African did whilst occur Cup as the against poor – the lack which of had service already offered an manifested during the run-up to the 2010 signal and World Cup - Cabinet announced that project this identity to millions around the South Africa would not bid to host the world. 2020 unprecedented the (such means to Olympics. A Government spokesperson noted ´It is better for the The more contentious dimension country to consolidate the gains of the relates to the more tangible aspects of 2010 Fifa World Cup for now and rather hosting an event of this magnitude and focus the country´s attention on the whether the enormous costs could be said delivery of basic services to all South to Africans’34. justify such incredible expense particularly in a society as unequal as ours. The South African case seems to echo much of the mega-events literature´s scepticism of the anticipated long-term returns frequently and optimistically 1 Nauright, J. ‘Global games: culture, political economy and sport in the globalised world of the 21st century’, Third World Quarterly 25 (7) 2004, p. :1334. 11 BRICS POLICY CENTER – POLICY BRIEF Hosting the 2010 World Cup: What have we learned? Some South African Reflections Autor: Janis van der Westhuizen 2 Florida, R. 2002 The Rise of the Creative Class: And How its Transforming Work, Leisure, Community and Everyday Life. Basic Books: New York, NY. 3 Van der Westhuizen J. & Swart K, ‘Bread or circuses? The 2010 World Cup and South Africa’s quest for marketing power’, The International Journal of the History of Sport 28 (1), January 2011, pp. 168-180. 4 Black D. & Van der Westhuizen J., ‘The allure of global games for ‘semi-peripheral’ polities and spaces: a research agenda’, Third World Quarterly 25 (7) 2004, pp. 1191-1195. 5 Marketing power is not entirely akin to ‘soft power’. For an elaboration, see van der Westhuizen, J ‘Marketing the “Rainbow Nation: The Power of the South African Music, Film and Sport Industry’, pp. 64-83 in K. Dunn & Shaw T., (eds.) 2001 Africa’s Challenge to International Relations Theory. Palgrave: Basingstoke. 6 South Africa Department of Sports and Recreation, 2010 FIFA World Cup South Africa, p. 1. 7 Black, D.‘The symbolic politics of sport mega-events: 2010 in comparative perspective’, Politikon 34 (3)2007, pp. 261-76. 8 Government Communication and Information Service, no.date, p. 3 9 ’Zakumi’- Mascot unveiled’,Fifa.com,www.fifa.com/worldcup/ organisation/media/newsid=887044.html, accessed 11 Jan. 2010. 10 Ibid., Zhen and Mulvenney, Mail & Guardian Online, 10 March 2010. 11 Van der Westhuizen, ‘Popular culture, discourse and divergent identities: reconstructing South Africa as an African state’, African Identities 6 (1) 2008, pp. 4562. 12 ‘Xenophobic violence rock Alex’, Independent Online Web, http://www.iol.co.za/index.php?set_id=1&cl ickid=3069&art_idnw20080512090323769 C488407. Accessed:8 June 2008. 13 V. John ‘Xenophobia won’t deter fansLOC’, Cape Times, www.iol.co.za/index.php?set_id=1&click_i d3069&art_id=nw20080519175438324C1 36970. Accessed: 12 June 2008. 14 Ibid. 15 Allmers S.& Maennig, W. South Africa 2010: Economic Scope and Limits. Hamburg Contemporary Economic Discussions, issue 21 (2008), http://econpapers.repec.org/paper/hcewpa per/021.htm. Accessed: 15 September 2009; Hiller, H. ‘Assessing the Impacts of Mega-Events’: A Linkage Model’, Current Issues in Tourism 1 (1), 1998, p. 47-57; Maenning W. & Schwarthoff, F. ‘Stadium Architecture and Regional Economic Development: International Experience and Plans for Durban’, International Association of Sports Economists. Working Paper Series no.08-16, 2008. 16 Ibid. Maennig & Scwarthoff, ‘Stadium architecture and regional economic development: International experience and plans for Durban’, 2008. 17 Davies, ‘Managing the alchemy of the 2010 Football World Cup’, in Development and Dreams: The Urban Legacy of the 2010 Football World Cup, (ed.) U. Pillay, R. Tomlinson and O. Bass. Cape Town: HSRC Press, 2010, pp. 33-51. 18 Minister of Finance cited in Davies, 2010. 19 Ibid. 20 Ibid. 21 Cornelissen, S. 2010 ‘The Economic Impact of South Africa’s 2010 World Cup: Ex ante ambitions and possible ex post realities’. Unpublished paper. 22 Du Plessis S. & Maenning W., ‘The 2010 World Cup high-frequency data economics: Effects on international tourism and awareness for South Africa’, Development Southern Africa 28 (3), September 2011, pp. 349-365. 23 Ibid. Cornelissen, 2010. 24 Ibid., Du Plessis & Maenning, p. 356 25 Ibid. Cornelissen, 2010 26 Ibid. 27 Davies, G. ‘Managing the Alchemy of the 2010 Football World Cup’, in Development and Dreams: The Urban legacy of the 2010 Football World Cup, (ed.) U Pillay, R. Tomlinson and O. Bass. 12 BRICS POLICY CENTER – POLICY BRIEF Hosting the 2010 World Cup: What have we learned? Some South African Reflections Autor: Janis van der Westhuizen Cape Town: HSRC Press, 2010, pp. 3351. 28 ‘Media Groups Voice Concern over Fifa Restrictions’, Mail & Guardian, 29 January 2010, www.mg.co.za/printformat/single/2010-0129-media-groups-voice-concern-over. Accessed: 18 February 2010. 29 P. Joubert, “green Point gamble’, Mail & Guardian Online, 12 January 2007, www.mg.co.za/article/2007-01-12-greenpoint-gamble. Accessed: 20 February 2007. 30 Donaldson R., & Ferreira S. 2009 ‘(Re)creating urban destination image:opinions of foreign visitors to South Africa on safety and security?’, Urban Forum, 20, pp. 1-18. 31 Cornelissen, S. ‘Mega-Event Securitisation in a Third World Setting: Glocal Processes and Ramifications during the 2010 FIFA World Cup’, Urban Studies 48 (15), pp. 3221-3240. 32 Ibid. 33 Ibid. 34 Business Day 27 May 2011. 13
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