The United Nations Global Compact: Engaging Implicit and Explicit CSR for Global Governance Jill A. Brown, Cynthia Clark & Anthony F. Buono Journal of Business Ethics ISSN 0167-4544 J Bus Ethics DOI 10.1007/s10551-016-3382-5 1 23 Your article is protected by copyright and all rights are held exclusively by Springer Science +Business Media Dordrecht. This e-offprint is for personal use only and shall not be selfarchived in electronic repositories. If you wish to self-archive your article, please use the accepted manuscript version for posting on your own website. You may further deposit the accepted manuscript version in any repository, provided it is only made publicly available 12 months after official publication or later and provided acknowledgement is given to the original source of publication and a link is inserted to the published article on Springer's website. The link must be accompanied by the following text: "The final publication is available at link.springer.com”. 1 23 Author's personal copy J Bus Ethics DOI 10.1007/s10551-016-3382-5 ORIGINAL PAPER The United Nations Global Compact: Engaging Implicit and Explicit CSR for Global Governance Jill A. Brown1 • Cynthia Clark1 • Anthony F. Buono1 Received: 1 December 2015 / Accepted: 6 November 2016 Ó Springer Science+Business Media Dordrecht 2016 Abstract This article analyzes the United Nations Global Compact (UNGC) under the conceptual framework of explicit versus implicit corporate social responsibility (CSR) to better understand the operational and governance challenges behind this voluntary global initiative. Using institutional logics theory, we show how the UNGC is a practice that embodies seemingly competing logics. We suggest mechanisms to facilitate the interplay of implicit/explicit CSR and the co-existence of logics that might allow the UNGC to move forward while addressing its critics. We argue that failure to conceptualize the UNGC as a combination of explicit and implicit CSR leaves the UNGC subject to criticism that might be better directed toward organizations that fail to practice explicit CSR. While viewing the UNGC through an integrated CSR framework may not immediately reconcile its critics and proponents, combining elements of both may provide opportunities to posit collaborative solutions to improve the quality, outcome, and legitimacy of UNGC initiatives. Keywords United Nations Global Compact CSR Global governance Institutional logics & Jill A. Brown [email protected] Cynthia Clark [email protected] Anthony F. Buono [email protected] 1 Bentley University, 175 Forest Street, Waltham, MA 02452, USA Introduction The United Nations Global Compact (UNGC) has received significant attention since its inception in 2000, with a myriad of articles focused on its effectiveness and questions of legitimacy juxtaposed with arguments by both the supporters and critics. The gist of a recent review of this literature (Voegtlin and Pless 2014) is that despite this extensive work, there is much research left to be done on the design features that underscore the UNGC’s impact on corporate social responsibility (CSR) as a model of selfregulatory global governance. As a way of exploring these design features, we analyze the UNGC within the conceptual framework of CSR. The UNGC is presumed to be a vehicle for CSR because it provides global standards for business firms (Waddock 2008) and facilitates progressive partnerships across the world (Buono 2014). An underlying concern, however, is that the CSR literature itself is highly fragmented, with different disciplinary and conceptual lenses (Aguinis and Glavas 2012). Therefore, in order to examine the UNGC as a form of CSR, it is important to adopt a framework that works for the wide canvas of different global and institutional environments. Rather than adopting an umbrella term of CSR that may not capture the expectations of different stakeholders, we explore the UNGC under the framework of implicit versus explicit CSR as defined by Matten and Moon (2008). They introduced this concept to explain how CSR differs among countries and argue that the global spread of explicit CSR is due to the shifting nature of institutional frameworks. Our analysis explicates this theory in the context of the UNGC as a global voluntary initiative, to show how it can integrate multiple logics associated with both explicit and implicit CSR to provide opportunities to improve the outcomes of its initiatives. 123 Author's personal copy J. A. Brown et al. Explicit CSR involves corporate policies that combine social and business value to address issues perceived as being part of the broader social role of a company. Implicit CSR, in contrast, consists of the values and norms that define the obligations of corporate actors in ‘‘collective rather than individual’’ terms (Matten and Moon 2008, p. 409). These approaches differ by language (explicit = communicating specific policies/practices to stakeholders; implicit = little description of activities) and intent (explicit = deliberate, voluntary, and often strategic; implicit = reaction to/reflection of a corporation’s environment). While both types of CSR may have codified requirements, implicit CSR highlights societal norms, networks, institutions, and rules rather than the firm-driven practices and policies of explicit CSR. While advocates and critics wage battle over the credibility and legitimacy of the UNGC (Voegtlin and Pless 2014) and researchers and practitioners continue to define its role (Kell 2013; Rasche 2009), looking at the UNGC from an implicit/explicit CSR perspective might provide nuanced insight into how the world’s largest voluntary initiative becomes embedded into the scope of responsibility for corporations. Despite its characterization as explicit CSR (Matten and Moon 2008), we suggest the UNGC initiative can and should be viewed as the co-existence of explicit and implicit CSR. Drawing on an institutional logics perspective (Thornton et al. 2012), our premise is that since institutional logics can co-exist (Kraatz and Block 2008) and facilitate collaboration among participants (Seo and Creed 2002), they provide the basis upon which the UNGC can support seemingly paradoxical viewpoints. In viewing the UNGC as the co-existence of explicit and implicit CSR, one can perhaps better understand the positions of UNGC proponents and critics, as well as the way the UNGC promotes ‘‘the necessary reforms of the UN system from within’’ (Rasche 2009, p. 532). In fact, failures to consider the UNGC as an example of both explicit and implicit CSR can lead to misunderstandings and misinterpretations of its practices particularly from critics who believe that the UNGC principles fail to translate into meaningful practices (see, for example, Sethi and Schepers 2014). Analyzing the UNGC under this framework may also help to resolve an apparent tension between those who solely define the UNGC as an embedded, implicit CSR mechanism that crosses cultural and institutional boundaries and those who see it as an explicit mechanism directed by various institutions for compliance. Additionally, although the literature on the UNGC does not resolve (1) how firms should respond to conflicting legitimacy claims from NGOs, businesses, or unions (McCarthy et al. 2012) or (2) the 123 salience of such claims (e.g., when environmental issues take the place of labor issues; see Barkemeyer 2009), our framework is designed to help understand how UNGCcommitted firms might respond to conflicting claims. This issue has often been raised but mainly as a ‘‘future research’’ and ‘‘discussion point’’ for UNGC research (Rasche et al. 2012, p. 23), whereas our article makes it a central aspect. We introduce the lens of co-existing logics (Sewell 1992; Smith and Lewis 2011) to understand how the UNGC is structured as a voluntary global governance mechanism to effectively promote CSR. When viewed through this theoretical framework, one can see that unless UNGC principles evolve into specific CSR norms that are clearly articulated by member companies and facilitate the ability of firms to use their discretion to engage in firmspecific responsibilities, there is little opportunity for firms to resolve conflicting claims or even assess the salience of stakeholder claims against this backdrop. This perspective addresses some of the frustration of critics like Sethi and Schepers (2014) who see problems in the heterogeneity, large number of participants, and overly broad initiatives behind the UNGC as leading to less accountability, adverse selection, and free-riding. Without conceptualizing the UNGC as a combination of explicit and implicit CSR, the Global Compact remains subject to criticism that might be better directed towards organizations that fail to practice explicit CSR—where voluntary corporate governance programs are couched and codified in CSR language that is explicitly articulated by companies as their own initiatives. Moreover, as recent research suggests, even firms that have taken on a leadership role within the Global Compact face challenges with regard to effectively translating core principles into taken-for-granted practices (Junaid et al. 2015). The paper is organized as follows: First, we discuss the different conceptualizations of CSR that provide for comparative understanding, focusing on the implicit/explicit categorizations of the Moon and Matten (2008) framework. Second, we explore how the UN Global Compact is an example of the co-existence of both CSR forms, drawing on an institutional logics perspective that underscores the possibility of harmonious co-existence. Third, we explain how characterizing the UNGC as implicit–explicit CSR is important to its future embeddedness in member organizations and the cultures they address. Finally, we show how controversies over the performance of the UNGC may become clearer, if not reconciled, through understanding the UNGC in this way. While the Matten and Moon (2008) framework is offered as a means to compare CSR initiatives across borders, we show how it can be used as a way to understand how the UNGC crosses cultures as a voluntary governance mechanism. Author's personal copy The United Nations Global Compact: Engaging Implicit and Explicit CSR for Global Governance Implicit Versus Explicit CSR Matten and Moon (2008) first introduced the concept of implicit versus explicit CSR as a way to compare and contrast the different forms of business responsibility to society. Based on the idea that practices of CSR are diverse across different settings and that CSR is an umbrella term for a dynamic phenomenon, they developed a theoretical framework of business responsibility consistent with contemporary institutional theory. They argue that national business systems help to define the explicit versus implicit nature of CSR because the government, corporations, and markets that define the underlying institutional framework organize the norms, incentives, and rules of CSR. As such, the US-style CSR is explicit; it is embedded in a system that provides incentive and opportunity for corporations to assume and take responsibility for social interests through voluntary programs and strategies to address issues considered to be the social responsibility of the company. The intent of explicit CSR is also different in that it is deliberate, voluntary, and often strategic. In sum, explicit CSR is reliant on firm-level discretion versus formal institutions like the government. In contrast, CSR in Europe is implicit in that corporations in Europe do not normally articulate their own CSR agendas, rather, their institutional framework of norms, values, and rules are the result of ‘‘coordinated approaches to economic and social governance’’ (Matten and Moon 2008, p. 410) through largely government–led partnerships. The intent of implicit CSR is not reflective of a corporate decision; rather it is a reaction to, or reflection of, the corporation’s institutional environment such that codified norms, rules, and laws reflect broader societal interests. Additionally, implicit CSR is reflective of the obligations of corporate actors ‘‘in collective rather than individual terms’’ (Matten and Moon 2008, p. 409). While this framework was developed to offer comparisons of CSR across national settings, it is based on contemporary institutional theory, which allows for the exploration of the CSR motivations of stakeholders across other types of institutions as well. These include not just the formal institutions of national systems, but also the norms, incentives, and rules that define roles and actions through, for example, multicentric institutions like the United Nations. In fact, Matten and Moon (2008) point out that their framework can be used (1) descriptively to understand which perceptions of CSR companies seek to live up to as well as (2) instrumentally in the way that multinational companies choose to embark upon CSR activities across different settings. The framework can also be used normatively to ‘‘enable corporations to share in coordinated social responsibility’’ (p. 420). They also suggest that there can be movement in the conceptual framework, and they provide the US/Europe contrast as an example of how CSR in Europe has become more explicit in nature. As such, it is appropriate to apply this framework to the context of the public–private initiative of the UNGC, which is reflective of the institutional foundations of the UN and its recent social development agendas (Kell 2013). The UN Global Compact The Compact was launched in 2000 in response to then UN Secretary General Kofi Annan’s call to business leaders to work with the UN to ‘‘initiate a global compact of shared values and principles, which will give a human face to the global market’’ (ABIS and Ashridge Business School 2013, p. 1). It was designed as a voluntary strategic policy initiative for businesses committed to aligning their operations and strategies with ten principles for responsible business in the areas of human rights, labor, the environment, and anti-corruption. The underlying goal is to gain commitments by the business community, which is seen as a primary driver of globalization, to help ensure that its basic activities—dealing with markets, commerce, technology, and finance—will move forward in ways that benefit economies and societies around the world (UN Global Compact 2015). Beginning with an initial group of 44 firms, the Compact has grown to over 8000 private sector and 4200 civil society signatories from more than 165 countries around the world. Although there are a number of multi-stakeholder, collaborative platforms for corporate sustainability presently in existence, the UNGC remains the largest and most globally comprehensive and the only such initiative directly connected with the United Nations (Junaid et al. 2015). Because the initiative begins with a CEO’s letter of intent to commit to the Compact’s ten principles (UN Global Compact 2015; Voegtlin and Pless 2014), it is easy to see how the UNGC could be categorized as explicit in its intent. Certainly, there are aspects of its language that support this position. For example, the UNGC markets itself as ‘‘a policy framework for organizing and developing corporate sustainability strategies’’ (UN Global Compact 2015), which seems strategic in nature. Similarly, the mandatory Communication on Progress (COP) report, designed to be a visible expression of a company’s transparency and commitment to sustainable practice, is publicly available to company stakeholders on each company’s profile page—which is indicative of explicit CSR as a pledge that is responsive (and perhaps even reactive) to stakeholder expectations. 123 Author's personal copy J. A. Brown et al. It appears, however, the UNGC, in its mission and principles-based approach (Rasche et al. 2012), is also reflective of implicit CSR in many respects. Descriptively, this is because the UNGC is generalist and universalist by design intended to serve as a learning platform for continuous improvement (Voegtlin and Pless 2014), motivated by a general consensus about the expectations of all participants captured in its ten guiding principles. Moreover, the literature has identified the UNGC as a voluntary governance mechanism for firms with a hypothetical implicit contract (Jackson 2008). In asking firms to voluntarily adhere to predefined sets of norms and values (Rasche and Esser 2006), the UNGC helps to establish hypernorms that should apply across cultures (Laczniak and Kennedy 2011). Again, by design, it was supposed to be implicit, where companies subscribe to the UNGC Principles not as a regulated tool, but rather as a voluntary forum to foster dialog among like-minded, enlightened participants (Arevalo and Aravind 2010; Rasche 2009; Ruggie 2001). As the latest evidence of the UNGC’s implicit nature, the 2010 LEAD initiative was designed as a leadership platform for companies with a strong history of engagement in both globally focused task forces and work streams and UNGC Local Networks to advance sustainable performance as a universal norm (Gitsham and Page 2014; Junaid et al. 2015). While LEAD signatories have ample discretion as to which specific work streams and networks they engage in—for example, from ‘‘Business Engagement with Indigenous People’’ to ‘‘ESG Investor Briefings’’—it is within a broader focus on common issues like ‘‘Sustainable Energy For All’’ and ‘‘UN-Business Partnerships’’ (see ABIS and Ashridge Business School 2013) and the underlying goal of enhancing sustainable performance. Institutional Logics and the UNGC as Implicit– Explicit CSR On the surface, it appears that the UNGC may invoke some combination of implicit and explicit CSR. Why is this distinction so important? It is important to understanding how organizations are embedded within broader systems of meaning (Jackall 1988) and to the organizational actions that shape the logics underlying this process (Thornton and Ocasio 2008). Institutional logics refer to the organizing and guiding principles that translate into individual and organizational values, beliefs, and behaviors (Thornton et al. 2012)—in essence, the taken-for-grantedness that guides organizational practice. It focuses on the role played by various interests in the adoption of structures and organizing platforms, often when there has been some sort of transformation and change in logics both within and 123 across organizations (Greenwood and Suddaby 2006; Lounsbury 2007; Nigam and Ocasio 2010; Seo and Creed 2002). Institutional logics, for example, have been used to address how governance structures shifted in the 1970s because of the logic of shareholder value and agency theory issues in corporate governance practices (Davis 2009; Davis and Thompson 1994; Useem 1993). It has also been used to explain shifts in industry orientations by providing a link between institutions and action (Thornton and Ocasio 1999). Institutional logics theory is an appropriate framework for understanding the UNGC as the co-existence of both implicit and explicit CSR forms and their corresponding logics, because it begins by conceptualizing society as an inter-institutional system (Friedland and Alford 1991). It views any context as potentially influenced by the multiple logics of different societal actors; therefore, it can be used to theorize and observe sources of heterogeneity and agency in a global initiative like the UNGC (Thornton et al. 2012, p. 104). The neo-institutionalist view holds that logics compete and become dominant by displacing previously dominant beliefs and practices (Friedland and Alford 1991; Lounsbury 2007; Seo and Creed 2002). This view holds that institutional change occurs when an existing dominant logic is replaced by a new, competing logic. In effect, one of the dueling logics will ultimately ‘‘win’’ and the losing logic will fade into the background until a next competing logic emerges to begin a new round of competition. Recent research, however, points to the idea of a co-existence of logics. This research suggests that the process of institutional change may be more nuanced than the relatively narrow view of logic contestation. Competing logics may be able to co-exist either through a process of suppression of one dominant logic over another (Reay and Hinings 2005) or through a more equal and continuous co-mingling (Dunn and Jones 2010; Jarzabkowski et al. 2009; Lounsbury 2007; Smith-Doerr 2005). For example, Dunn and Jones (2010) found that care and science logics in the medical profession have persisted together over several decades albeit with periods of balance and imbalance between the two. Similarly, Lounsbury (2007) found that two competing logics could co-exist within mutual fund firms through geographical separation—where each geographic location was able to follow a particular (and alternative) institutional logic. Further, two competing logics have been noted to co-mingle for a period, without any suppression or replacement (Smith-Doerr 2005). There are elements of institutional logics that help to explain the implicit and explicit CSR nature of the UNGC and their seemingly competing logics. Beginning with a focus on implicit CSR—its community logic, collective identity, and structured attention through values Author's personal copy The United Nations Global Compact: Engaging Implicit and Explicit CSR for Global Governance identification by organizational decision makers—we show how each of these logics shape organizational action through the UNGC (Thornton and Ocasio 2008). Taken together they point to the UN Global Compact as a voluntary initiative that is not merely a reaction to the perceived expectations of different stakeholders (i.e., explicit CSR), but also a proactive stance to the legitimate expectations of society. These elements are then contrasted to the elements of institutional logics that explain the UNGC’s explicit CSR nature—its market logic, its ability to foster firm-level identity, and the structured attention by members through voluntary corporate activities. We find common ground in the instrumental nature of the UNGC initiatives that allow for additive and complementary logics between the two types of CSR. This co-existence of logics, which underlie both types of CSR practices, may also allow for a periodic co-mingling (Smith-Doerr 2005) with an eye toward the harmonious co-existence of both types. These elements are captured in Fig. 1. The Logics of the UNGC as Implicit CSR There are three underlying logics pointing to the Global Compact as an example of implicit CSR: its overarching community logic, its collective identity, and the structured attention through values identification. It is easy to see how UNGC CSR practices can follow a community logic, embedded in an inter-institutional system that is not reliant on or reactive to the perceived expectations of stakeholders as one might see in explicit CSR. Rather, as part of this community logic, the UNGC attempts to address governance gaps in the rise of the global economy (Cohen 2001), providing platforms for collaboration (Jarzabkowski et al. 2009; Smith and Lewis 2011) and learning and discourse events that allow for the sharing of information (Rasche 2012). Collectively, these activities fall under implicit CSR by description, but they also provide insight into the instrumental nature of the UNGC agenda. The UNGC has been classified as a voluntary self-regulatory initiative that is both specific in code provisions but weak as a governance structure (see the debate in Voegtlin and Pless 2014). However, as implicit CSR, the UNGC can be seen as a developmental initiative with legitimate expectations for businesses to engage and problem-solve for the benefits of civil society. As implicit CSR, it is supported by a logic of cooperation and community that builds consensus for principles-based initiatives (Rasche et al. 2012) focusing on creating an inclusive and sustainable global economy. The categorization of the UNGC as implicit CSR therefore provides support for arguments in defense of the UNGC as an effective platform for the global spread and implementation of CSR standards (Rasche and Waddock 2014). The UNGC and Community Logic The UNGC and Its Collective Identity When organizations adopt CSR practices, conventional institutional logics suggest that they will choose either ‘‘market logic’’ or ‘‘community logic’’ with structural designs that align with the logic emphasized by the practice (Glynn and Raffaelli 2013). A market logic perspective is similar to the strategic view of CSR (McWilliams et al. 2006), where businesses are concerned with the transactional basis of organizational behavior and approach CSR with a ‘‘market capitalism’’ focus (Thornton et al. 2012). Organizations with this CSR emphasis will adopt structures that are most concerned with strategic profit maximizing goals and will structure accountability and responsibility for CSR along functional lines in their organizations (Glynn and Raffaelli 2013). Community logic emphasizes the ideology and value systems shared by a community, focusing less on the economic health of the firm and more on its social fitness (Marquis and Lounsbury 2007). Organizations that approach CSR with this logic structurally embed their CSR practices with a focus on ‘‘cooperative capitalism’’ (Thornton et al. 2012, p. 73). Community logic suggests that the structural embeddedness of CSR is reflected in its practices that go beyond mainline functional business units (Glynn and Raffaelli 2013). Institutional logics also highlight collective identity as a source of differentiation in how logics shape organizational action (Jackall 1988). Collective identity is the cognitive, normative, and emotional connection members of a group experience with their social groups (Polletta and Jasper 2001; Thornton and Ocasio 2008). When individuals or organizations collectively identify with a group, they are more likely to comply with norms and prescriptions (Kelman 2006). As collective identities become institutionalized, they create their own distinct institutional logic (Jackall 1988), as seen in professional or industry associations, where members identify with the collective group and adopt the prevailing institutional logics to determine best practices (Haveman and Rao 1997; Lounsbury 2002). Within the UNGC, the collective identity emerges from each member’s commitment to a set of principles that do not require further articulation by each company according to their own version, as might be expected with explicit CSR. In fact, the historic development of the UNGC has been one where members commit to engaging in collaborative problem solving to establish worldwide standards that reflect a new social contract between business, government, and society (Post 2013). This collective identity 123 Author's personal copy J. A. Brown et al. Fig. 1 The UNGC: engaging in implicit and explicit CSR The UNGC: Engaging in Implicit and Explicit CSR Implicit CSR Describes corporations' role within the wider institutional network for society's interests UNGC Logics Community Consists of values, norms and rules that result in requirements for corporations Motivated by the societal consensus on the legitimate expectations of the roles and contributions of societal groups UN principles provide norms of behavior Collective Identity Market Firm-Level Identity UNGC practices and symbols are made available for firms to use fostering collaboration Explicit CSR Translates to corporate activities that assume responsibility Structured Attention by Members through Value Identification UNGC service nature guides its principles and practice Motivated by the perceived expectations of different stakeholders of the corporation Obligations of actors are addressed in individual terms UNGC members have partial autonomy of the UNGC helps to define and describe the role of corporations across the wider global community as an implicit form of CSR. This categorization has instrumental implications as well. As implicit CSR, the UNGC can be assessed as a forum for collaboration to identify and address the social responsibilities of business—supporting the arguments by Haack and Scherer (2014) that the Global Compact should be evaluated under a ‘‘nurturant parent’’ ideal for institutionalization rather than a ‘‘strict father.’’ Additionally, as implicit CSR, the Global Compact is supported by what might be thought of as a logic of consensus in that the collective identity of its members is built through discourse and collaboration (Hardy et al. 2005), which is particularly seen in the context of social movements (Polletta and Jasper 2001). This logic also counters criticisms of the UNGC as an initiative that is not conducive to cohesiveness among signatories (see Sethi and Schepers 2014). 123 UNGC integrates structural, normative and symbolic elements UNGC Logics Translates to corporate policies and strategies Obligations of actors are addressed in collective terms Corporations do not articulate their own versions of responsibilities Co-Existing Logics Structured Attention by Members through Voluntary Corporate Activities Corporations use the language of CSR to communicate practices to stakeholders The UNGC and Structured Attention Through Values Identification Another way that institutional logics shape organizational action is through the attention received by organizational decision makers (Ocasio 1997; Thornton 2002). Institutions structure attention by generating values that prioritize the legitimacy of issues and provide decision makers with an understanding of their identities that motivate them to action (Ocasio 1997). The structured attention to the UNGC has shifted over the years of its development, mirroring a shift in institutional logics toward more business engagement with civil society (Post 2013), as well as increased political discourse and the development of an operational infrastructure to support broader UN initiatives (Kell 2013). Such a shift of attention has facilitated the UNGC’s emergence as an embedded form of CSR in its corporate signatories, building on the normative value of Author's personal copy The United Nations Global Compact: Engaging Implicit and Explicit CSR for Global Governance the UN commitment to human rights, labor practices, environmental preservation, and anti-corruption. The structured attention of signatories in UNGC initiatives over time has further facilitated the institutionalization of members’ formal corporate policies at the macro level as they are translated to micro-level organizational practices (Junaid et al. 2015). Again, these examples align both descriptively and instrumentally with the tenets of implicit CSR. The Logics of the UNGC as Explicit CSR Similar to the logics that illustrate the Global Compact as an example of implicit CSR, there are three underlying themes that point to its role as explicit CSR: the role of market logic, firm-level identity, and the structured attention that emerges from voluntary corporate policies. The UNGC and Market Logic In addition to the pursuit of CSR practices that invoke a community-based logic, companies also pursue CSR practices that have a market-based logic (Glynn and Raffaelli 2013). Market logic embraces profit-oriented goals and the efficiency of business, focusing on the economic health of the firm. This orientation has been captured in the CSR literature in its framing of CSR as ‘‘strategic,’’ or the voluntary CSR actions that enhance a firm’s competitiveness and reputation (Orlitzky et al. 2011). The UNGC has elements of this logic, expressed in its description of the ‘‘Value Driver Model,’’ which helps companies to quantify the financial value of corporate sustainability (UNGC 2013). Revenue growth, resource productivity, and risk management are the selling points the Global Compact uses to motivate members. In fact, evidence suggests that this logic has been successful in the recruitment of more members. For example, in a study of UNGC adopters in Spain, researchers found that, contrary to its earlier days, economic gains were the primary motivator for newer adopters of the UNGC principles, moderated by the possibility of image gains as well (Arevalo et al. 2013). The effectiveness of the UNGC according to market logics has been highly debatable, with critics suggesting there is a lack of transparency related to companies’ compliance (Hemphill 2005) and the inability to show better performance (Sethi and Schepers 2014). However, other evidence suggests that these principles are an instrumental building block, albeit modest, to industry-specific CSR programs (Runhaar and Lafferty 2009). The market logic of the UNGC equates to the principles of explicit CSR because the UNGC combines both social and business value as strategic goals of the organization. In fact, the UNGC uses the term ‘‘shared value’’ in its marketing (UNGC 2013, p. 4), perhaps capitalizing on the well-embraced, albeit debatable, term coined by Porter and Kramer (2006, 2011) in their series of Harvard Business Review articles about integrating CSR into core business strategy. The UNGC and Firm-Level Identity As we noted above, institutional logics may shape a firm’s actions when the firm identifies collectively with a group or an ideal. While we have explained above how this reconciles with the UNGC as implicit CSR, we also note that CSR is a firm-level activity that requires attention to details of resource allocation and cost/benefit analysis (McWilliams and Siegel 2001). Firms have shown a desire for the ability to differentiate their CSR programs (Porter and Kramer 2006, 2011), particularly when they are for strategic purposes. Many see it as providing some ideal benefit relative to cost (McWilliams et al. 2006) and important to market competitiveness (Vilanova et al. 2009). The importance of the UNGC as a firm-level initiative is central to its structural embeddedness—the overall architecture by which firm behavior is determined by its ongoing system of inter-firm relations (Granovetter 1985). Embedded in the UNGC’s principles and requirements, there are elements of firm-level discretion that is both practical from the standpoint of multinational firms but also identity-driven as each firm attempts to put its own unique stamp on CSR. For example, UNGC signatories are given latitude to adopt Global Compact norms in their corporate policies as they wish, submitting annual Communications on Progress (COP) reports that are posted on the Global Compact’s website. While critics have noted there is considerable variety in the depth and breadth of these reports (Berliner and Prakash 2012), they also acknowledge that the adoption of practices at the firm level is influenced by government commitments to the UN (Bennie et al. 2007). In sum, the firm-level identity of the UNGC, and its embeddedness, is important to enabling or constraining organizational decisions regarding how UNGC ideals translate into practice (Glynn and Raffaelli 2013), which are reflective of the UNGC as a form of explicit CSR. The UNGC and Structured Attention Through Voluntary Corporate Policies Voluntary governance programs can be an important policy tool that produces public benefits by changing members’ behaviors (Abbot and Monsen 1979; Barnett and Salomon 2012). Voluntary, firm-level corporate policies have been the focus of the UNGC from its inception. Participation in such programs produces reputational benefits that induce 123 Author's personal copy J. A. Brown et al. members to voluntarily go beyond what they might have done unilaterally (Potoski and Prakash 2005). Moreover, the voluntary nature of the initiative is what is expected from global stakeholders as multinational firms, NGOs, and governmental organizations partner together with flexible governance structures to promote large-scale social change. While the allocation of attention by UNGC member firms to the ten principles has been a subject of debate, due to the lack of accountability and inability to monitor for compliance (Sethi 2011; Sethi and Schepers 2014), voluntary collaboration has been seen to be effective as a key building block in the architecture needed to achieve global social goals (Albareda 2013; Gitsham and Page 2014). For example, we point to the LEAD initiative again, where trust relationships were formed through the opportunity to network and collaborate with other leading companies for business engagement with indigenous people, integrated social reporting, UN-business partnerships, and other sustainability programs. This voluntary and collaborative dimension is perhaps the element that Matten and Moon (2008) were referring to when they cited the UNGC as an example of explicit CSR in its involvement with governmental and non-governmental organizations. The Paradox Firms are routinely confronted with the problem of how to attend to competing demands simultaneously. We have identified the interrelated, yet seemingly conflicting, logics surrounding the UNGC as an integrated form of implicit and explicit CSR. The UNGC, in fact, spans multiple logics: markets and community, collective and firm-level identity, and institutional values identification and firmlevel voluntary corporate activities as methods by which members are attentive to its policies and programs. Together, these polarities point to the co-existence of multiple logics that has traditionally made reconciling them difficult (Seo and Creed 2002). The conceptual framework presented in this paper also explains some of the criticisms of the UNGC that revolve around ‘‘bluewashing’’ and a lack of commitment on the implicit side (Runhaar and Lafferty 2009) as well as a promise–performance gap on the explicit side (Sethi and Schepers 2014). In defining the UNGC as an ‘‘either/or’’ implicit/explicit CSR mechanism, the UNGC faces the same conundrum of principles versus practice faced by other contexts of global governance. These include, for example, the dilemmas of compliance versus collaboration faced by global supply chains in the implementation of multi-stakeholder initiatives (Soundararajan and Brown 2015) as well as the endorsement of universalist moral principles in localized MNC board governance (Clark and Brown 2014). These contexts struggle with global broad- 123 based versus firm/country-specific governance mechanisms and associated competing (albeit different) logics, just as we see with the implementation of UNGC principle-based initiatives (Rasche et al. 2012). Co-existing Logics Recent research suggests that dueling logics can be reconciled to the point of fostering collaboration and even harmonization (Dunn and Jones 2010; Jarzabkowski et al. 2009; Lounsbury 2007; Smith-Doerr 2005; Smith and Lewis 2011). As examples, Reay and Hinings (2005, 2009) use process-based studies to show how competing logics can be actively managed through collaborative relationships. Dunn and Jones (2010) illustrate how plural logics of science and care in medicine became integrated and complementary through medical education over the years. Tracey et al. (2011) explain how institutional entrepreneurs combine for-profit and non-profit logics to create a new organizational form that alters identities and provides motivation for social entrepreneurs. The basis for co-existing logics is that a ‘‘constellation of logics’’ (Goodrick and Reay 2011) can exist such that the presence of multiple logics in a field can have cooperative as well as contentious implications. In fact, within a broader organizational intervention perspective, the idea of realizing and managing such apparent tensions is becoming a basic staple of effective management (Johnson 1992, 2014; Manderscheid and Freeman 2012). Therefore, while the implicit/explicit nature of the UNGC’s CSR has seemingly paradoxical elements as a dual structure that enables members to enact different schemas (Sewell 1992), it is possible they represent a set of expectations for behavior in logics that can be cooperative as well. Goodrick and Reay (2011), for example, suggest two ways that competing logics might be cooperative: (1) when the relationship between logics is facilitative (i.e., when changes in practices consistent with one logic encourage changes consistent with an alternative logic); and (2) when the relationship among logics is additive (i.e., when the practice of the logic reflects the influence of more than one logic (see also Waldorff et al. 2013). As a practice that encompasses elements of implicit and explicit CSR, the UNGC satisfies both conditions by which seemingly competitive logics co-exist and become collaborative. With respect to Goodrick and Reay’s (2011) first condition, one can look at the changes in the Global Compact’s COP directives asking companies to report on their implementation efforts at different levels of performance and disclosure (ranging from GC Active to GC Advanced to Leadership levels). Since 2010, all members are subject to potential de-listing for non-compliance (Knudsen 2011), which codifies the requirements for Author's personal copy The United Nations Global Compact: Engaging Implicit and Explicit CSR for Global Governance corporations. This practice is consistent across implicit and explicit CSR logics; the directives ensure monitoring and compliance on the market logic side while providing consistency and fostering collaboration for reporting on the community logic side. The UNGC introduced this monitoring mechanism to address the potential promise–performance gap as well as to enforce the de-listing of noncompliant signatories. Similarly, the development of the LEAD initiative in 2010 was a change the UNGC introduced to highlight and share the best practices of leading member firms, facilitating a change consistent across elements of firm level and collective identity logics. Finally, while the UNGC was founded under the challenge of joining a global compact of shared values and principles (Annan 1999) to capture the attention of MNCs, there has been a shift in focus to the voluntary (and discretionary) aspects of UNGC practices, focusing signatories on the ways in which the ten principles might translate into action (Rasche 2009, p. 524). For the second condition, we point to the additive nature of UNGC logics—when practice reflects the presence of more than one logic. Here, we point to the UNGC’s focus on shared value (Fussler et al. 2004), combining market and community logics, for the benefit of collaboration and learning that can foster value for individual businesses as well as society (Porter and Kramer 2011; UNGC 2013). Reconciling collective identity and firm-level logics is also practiced when UNGC members are called upon to develop corporate strategies that advance inclusive economic growth, social equity and progress, and environmental protection. These strategies simultaneously contribute to revenue growth, resource productivity, and the mitigation of operational, legal, and reputational risks (UNGC 2013). When firms come together with shared perceptions and a conceptualization of themselves as part of a larger group, they recognize generalized ties with other stakeholders. This practice effectively enhances the firm’s stakeholder management while also enhancing social value (Brickson 2007), although we acknowledge that this additive logic is not without controversy in the context of the UNGC, as many critics argue that business is becoming too influential (Barkemeyer 2009; Thérien and Pouliot 2006). Finally, the additive logic of members’ attention to both values and the UNGC’s voluntary initiatives is reflected in the ‘‘platform for dialogue and partnership projects’’ that translates values into opportunities for cooperation among members, albeit voluntarily (Voegtlin and Pless 2014, p. 187). In sum, there are many opportunities for the cooperative aspects of implicit/explicit CSR and their respective logics to exist and co-mingle in the context of the UNGC (Smith-Doerr 2005). The question remains, however, as to what can be done to facilitate this co-existence and help the UN continue to develop this initiative—a question to which we now turn. Facilitating Co-existence Multiple logics can both constrain or enable action (Waldorff et al. 2013). The presence of an influential logic or the pressure to satisfy too many demands can constrain actions where facilitating or additive logics exist. In fact, this potential tension has been identified in institutional logics research when, for example, the influence of cultural logics and behavioral positioning failed to change fundamental institutional logics to generate changes in practices and identities in the Alberta Oil Sands Case (Misutka et al. 2013). As another example, Nigam and Ocasio (2010) point to the political logics that constrained a change in logics regarding the health plan proposed under U.S. President Clinton in 1993 and 1994. In contrast, strengthening alternative logics, segmenting logics, and facilitating logics can also enable actions (Waldorff et al. 2013). Given the global, inter-institutional nature of the UNGC, we focus on the last element here— the ways the UNGC and its members facilitate relationships among different logics. We suggest three mechanisms that facilitate the interplay of implicit/explicit CSR and the co-existence of logics that might allow the UNGC to move forward while addressing its critics. These mechanisms incorporate the structural, normative, and symbolic elements of the UNGC that facilitate co-existence (Thornton et al. 2012). While viewing the UNGC through an integrated implicit/explicit CSR framework may not reconcile its critics and proponents, combining elements of both may provide opportunities to posit solutions that will improve the quality and outcome of the UNGC initiatives. Market/Community Logics One of the ways that market/community tensions can be resolved is by establishing expectations and norms of behavior that cross explicit/implicit CSR with structural, normative, and symbolic elements. When faced with an apparent paradox, people often develop mindsets that discourage further thinking (Lewis 2000). However, through true dialog—in essence, transformational conversations that enable different parties to go beyond either/or thinking, letting go of fixed beliefs to find expanded meaning— can lead to co-created understandings that are normative in nature (Davidson 2016). The UNGC can facilitate this process by creating structures and practices that cross logics. Voegtlin and Pless (2014), for example, suggest that stricter compliance and monitoring systems will increase transparency and member engagement in CSR—combining market and community logics. However, when these are signaled to the global marketplace and couched in language that points to the possibility of social innovation (Kanter 1999) or shared value (Porter and Kramer 2011), member 123 Author's personal copy J. A. Brown et al. firms might feel compelled to change, reinforce, and/or redouble their practices to conform to institutional expectations (Thornton et al. 2012). UNGC principles that become explicit in the introduction of language within corporate policies can help to provide such norms. In fact, this codification reflects the nebulous area of the implicit/explicit CSR framework, where corporate activities, policies, programs, strategies, rules, and requirements easily move between both types of CSR. This area has probably been the biggest challenge for the UNGC to date, where critics point to failures in crossing over from principles to practice. In fact, even leading signatory firms have found it challenging to institutionalize the Global Compact’s ideals into day-to-day practice (Junaid et al. 2015). Proponents of the UNGC, like Rasche and Waddock (2014), however, point to the complementary nature of regulatory and principles-based norms in the global spread of CSR standards. One result appears to be an emerging set of norms and expectations, to the point of potential societal consensus, about how firms should behave in different situations, creating a progressive image of how MNCs as well as local area networks could contribute to a more inclusive global economy. Collective and Firm-Level Identities Unlike other global social initiatives, the UNGC has a collective membership that invites collaboration for change (Buono 2014). In fact, one of the UNGC’s biggest advantages lies in the discretion of firms to define for themselves how to build trusting relationships through the leadership platform of the UNGC (Gitsham and Page 2014). It is this CSR element where both explicit and implicit CSR intersect: when norms of practice are developed and communicated between stakeholder groups using the language or symbols of CSR (i.e., explicit), but within the institutional network behind the global organization (i.e., implicit). However, supporting both collective and firm-level identities is conditioned upon maintaining the partial autonomy of UNGC members—a structural element important to the codification process that connects implicit to explicit CSR logics. Within this context, it is becoming increasingly apparent that in order to fulfill the ideals of the Global Compact, signatories will need to move beyond first-mover initiatives (firm-level action) and embrace partnerships (collective action) that draws together business and a broad array of stakeholders—often for the first time (see UNGC 2013). Such collaboration not only promises to help address unmet needs in the quest of sustainable economic, social, and environmental development, but it also presents potential for firms to enter new markets and seek new business opportunities. This has been successful, for 123 example, in other multi-stakeholder initiatives where trust is built up between MNCs, local and national governments, and local indigenous people through a multi-level dynamic process involving emotions across individual and collective levels (Sloan and Oliver 2013). Structured Attention to Values and Voluntary Corporate Policies Directing the attention of UNGC members to both institutional/values-driven ideals and firm-level/voluntary activities, on the surface, should be relatively easy. Both perspectives are supported by an overarching commitment of UNGC members to a service logic in identifying and spreading good corporate practice—and this is where the additive nature of the structured attention by members may be seen. Again, however, this is where critics will often find an opportunity to argue the promise–performance gap in the failure of signatory companies to enhance their CSR efforts (Sethi and Schepers 2014). From an institutional perspective, these critics might suggest that there is no ‘‘trickle down’’ effect of UNGC institutional values to firm voluntary practices (Selznick 1957). Yet, institutional logics suggest that wider societal developments will likely become individual firm behavior when norms are embedded, when the internal political climate is conducive to the new ideas, and when they do not deviate too much from an already established practice (Greenwood and Hinings 1996; Haveman and Rao 1997; Lounsbury 2007; Strang and Meyer 1994; Thornton and Ocasio 1999). Hence, with a central logic of service, firms can put their own unique set of mechanisms, policies, and practices into place while also adhering to the societal norms of a particular region with respect to voluntary or mandatory practices. In sum, our exercise addressing the co-existence of logics shows that the UNGC has evolved into an initiative where multiple logics co-exist, and these logics can serve to translate UNGC concepts into action. By extrapolating the Matten and Moon (2008) framework beyond its current use as a means to compare CSR initiatives across borders, this paper shows how it can be used as a way to understand how the UNGC crosses cultures as a voluntary governance mechanism with co-existing logics. Important to the CSR process is the UNGC continuing to encourage firm-level initiatives that, while discretionary, offer enough structural, symbolic, and normative elements to create action. The increased collaboration between members should foster more additive and facilitating logics to help UNGC activities span markets, communities, identities, and member attention. In sum, the UNGC must be viewed as an embedded form of CSR with both implicit and explicit elements. Author's personal copy The United Nations Global Compact: Engaging Implicit and Explicit CSR for Global Governance Conclusion This paper began by asserting the importance of situating the UNGC in the framework of a CSR initiative that facilitates both implicit and explicit CSR. This depiction is important because the UNGC has been criticized for problems in its design features, and many of the comments against the UNGC’s design reflect problems in failures on either the implicit or explicit side of CSR. We have identified part of the problem in that, as a global, multicentric, voluntary initiative, the UNGC is supported by institutional logics that on the surface seem competing or even irreconcilable. We have attempted to provide examples of how UNGC logics co-exist with respect to three key aspects of the initiative (i.e., market and community logics, collective and firm-level identities, member attention to institutional values/firm-level voluntary policies). In doing so, we address the importance of the implicit nature of the UNGC to embedding norms and values of behaviors within corporations. However, we also acknowledge the importance of codifying behaviors through the explicit and even strategic CSR practices of member companies. Any discussion of the UNGC and its failures or successes has to be done in a multi-level context, taking into account the prospects for collaborations between members that cross countries, cultures, NGOs, governments, and public/private partnerships. Our exercise supports the idea that successful integration of multiple logics requires institutional blending in building relationships with actors across multiple domains (Rao and Giorgi 2006). To discuss failures in lack of cohesiveness, conflicts between private microeconomic interests versus public policy agendas and other alleged elements of a ‘‘Faustian Bargain’’ in the UNGC (Sethi and Schepers 2014, p. 199) seem to focus on competing institutional logics without considering the possibility of co-existing logics, including the development of codified values and norms and collaborative relationships that might reconcile these issues. In this respect, we answer the call for more research exploring not only coexisting logics but the idea that CSR is a cyclical process involving a combination of activities, structures and norms (Vidal et al. 2015). The arguments in the paper have been developed by uniquely explicating implicit and explicit CSR theory (Matten and Moon 2008) from the national level of analysis to the level of the UNGC and its member firms. We have argued that this conceptualization is appropriate, given that the framework attests to the descriptive, instrumental, and normative elements of the relationship between corporations and societal institutions (see Matten and Moon 2008, p. 420). We also illustrate how this may be explained and integrated through an institutional logics framework (Thornton et al. 2012). In fact, our premise aligns with Matten and Moon’s notion that explicit/implicit CSR appears to reflect the reality that corporations also shape, rather than simply reflect, institutional frameworks. While our framework does not necessarily help to better understand how firms should respond to conflicting legitimacy claims from NGOs, businesses, or unions (McCarthy et al. 2012) or determine the salience of such claims (Barkemeyer 2009), it can to help understand how UNGCcommitted firms might respond to conflicting claims. Firms whose logics tend towards more implicit CSR, with its respective CSR characteristics, might view conflicting claims with an orientation towards legitimacy and societal consensus regarding the expectations for the relationship. Firms whose CSR characteristics tend toward more explicit CSR may practice more active stakeholder management and might view conflicting claims with some orientation toward the legitimacy, urgency, and power of such claims (Mitchell et al. 1997). However, we are cautious in applying this framework too narrowly, keeping in mind that as a multi-stakeholder initiative, UNGC claims would also be influenced by the trust members have with their partners (Sloan and Oliver 2013), the level of emotion in such claims (Driscoll 1996), and the regions that the partners operate in Matten and Moon (2008). 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