Combating Illegal Publicity/Propaganda Behaviour of Businesses: Day 2: Types of Remedies, Enforcement, Investigating and Punishing False Publicity/Propaganda Frank Bøggild THE TOPICS – THE AGENDA OF TODAY How to collect the evidence for investigating and punishing false publicity/propaganda? How to conduct the punishment of false publicity/propaganda (i.e. types of remedies, determination of remedies in specific case, enforcement etc.)? THE MOST IMPORTANT EU FRAMEWORK EU DIRECTIVE 2006/114 Article 5 (1): Member States shall ensure that adequate and effective means exist to combat misleading advertising and enforce compliance with the provisions on comparative advertising in the interests of traders and competitors. Such means shall include legal provisions under which persons or organisations regarded under national law as having a legitimate interest in combating misleading advertising or regulating comparative advertising may: (a) take legal action against such advertising; or (b) bring such advertising before an administrative authority competent either to decide on complaints or to initiate appropriate legal proceedings. 2. It shall be for each Member State to decide which of the facilities referred to in the second subparagraph of paragraph 1 shall be available and whether to enable the courts or administrative authorities to require prior recourse to other established means of dealing with complaints, including those referred to in Article 6. CIVIL ACTIONS – HOW TO COLLECT EVIDENCE If the plaintiff is a business (a competitor): Applying ordinary principles in the Administration of Justice Act: It is for the plaintiff to prove his case but the burden of proof may shift with regard to comparative advertising and the use of factual statements in advertisements Normally submitted evidence: E-mail correspondance, direct mails, advertisements, TV commercials, etc. Witness statements – the duty to give evidence Request to the other side for further and better particulars – and the use of adverse inference THE DANISH CONSUMEROMBUDSMAN THE DANISH CONSUMEROMBUDSMAN THE CONSUMEROMBUDSMAN An independant – but goverment-funded - body invented in 1973 Section 22: It is the responsibility of the Consumer Ombudsman to monitor compliance with The Marketing Practices Act, especially in the interests of consumers. Most important tasks: To ensure that business complies with the Act and the principles of fair marketing practises in general Strategy and mission: Negotiation, dialogue and enforcement are the cornerstones of his strategy Enforcement includes power to issue administrative fixedpenalty notices and to institute prosecution HOW TO COLLECT EVIDENCE The Consumerombudsman is reading newspapers, watching TV, surfing on the Internet, etc.! Consumers’ complaints – or competitors’ complaints Police investigations: Eg. taking statements from witnesses Section 22 (2) The Consumerombudsman may require the disclosure of all details considered necessary for his activities. However: The European Convention on Human Rights includes the privilege against self-incrimination. Therefore, in unlawful marketingcases a business cannot be ordered/forced to provide the Consumerombudsman or the police with information in matters regarding potential criminal offences Subsequently all evidences are presented to the court which then decides the matter on the merits CONSUMER FORUM OF EAST ASIA NATIONS ICPEN – COUNTRY NEWS - DENMARK ECONSUMER.GOV ECONSUMER.GOV – REPORT YOUR COMPLAINT CONSUMEREUROPE.DK CONTACT DATA Frank Bøggild, Partner, Attorney-at-Law Kromann Reumert Sundkrogsgade 5 DK-2100 Copenhagen Denmark Tel: +45 38 77 45 95 Mobile: +45 24 86 00 11 E-mail: [email protected]
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