2017
POCKET CALENDAR
FDX Master Executive Council
IF FOUND PLEASE RETURN TO: NAME ADDRESS CITY PHONE EMAIL “IMSAFE” Personal ✓List* I’m physically and mentally safe to fly;; not being impaired by: STATE ZIP COUNTRY OR FDX MASTER EXECUTIVE COUNCIL, ALPA 1770 KIRBY PARKWAY, SUITE 300 MEMPHIS, TN 38138 USA (901) 752-­8749 OR (866) FDX-­ALPA http://fdx.alpa.org ALPA # BASE/ AC/SEAT PASSPORT RENEWAL CHINA/INDIA VISA MEDICAL DUE ILLNESS – Do I have any symptoms? MEDICATION – Have I been taking prescription or over-­the-­counter drugs? STRESS – Am I under psychological pressure from the job? Worried about financial matters, health problems or family discord? ALCOHOL – Have I been drinking within 8 hours? Within 24 hours? FATIGUE – Am I tired and not adequately rested? EATING – Am I adequately nourished? *Ref AIM 8-­1-­1 & FAA-­H-­8083-­25A Are you fatigued? Did fatigue affect your performance? File a Fatigue Report found on the ASAP Menu. All reports are confidential. With your data we can begin to minimize fatigue in future pairings. 1.
TABLE OF CONTENTS
INTRODUCTION (IVORY)
ALPA Code of Ethics, Notes, 2017 Retirements
2. FDX MASTER EXECUTIVE COUNCIL/COMMITTEES (GOLD)
MEC Officers & Block Reps, Staff, Committees, & National
EUR & HKG FDA Reference
3. ALPA PILOT RESOURCES (PEACH)
Safety – ASAP, FOQA, In Case of Accident or Incident, DG
Pilot Assistance – CIRP, ProStan, Bereavement
Scheduling & Trip Services Committees
Can Scheduling do that to Me?, DP Tracker, Bidding Instructions
Security
4. CONTRACT PROVISIONS (GREEN)
Catering Parameters
Domestic Duty Limit & Rest Provisions
Reserve & Standby Limits
International Duty Limit & Rest Provisions
Substitution & Overage Options + Sub Decision Tree
Extra Pay Provisions & Grid Penalties Events
Deviations & Deadheads
FAR 121 Domestic, Flag, & Supplemental Limits + Rest Requirements
5. ALPA JUMPSEAT SECTION (BRIGHT BLUE)
FedEx, Offline Pilot, and CASS Jumpseat Procedures
Reciprocal Jumpseat Directory
My ID Travel, Known Crewmember
6. BID MONTH CALENDARS & MEMOS (WHITE)
Deviation Check-In Record, Monthly Calendars, 2017 Memos
7. LOG BOOK & FLIGHT TIME SUMMARY (YELLOW)
Log Book Pages & 2017 Flight Time Summary
8. FEDEX EXPRESS OPS (PURPLE)
Flight Ops Phone Menu & Trip Add/Removal Codes
FedEx Directory & Contact Info
FedEx Flight Numbering
ACARS & Aircraft Types
Delay Codes
9. HOTEL & GT PAGES (LIGHT BLUE)
Hotel & GT Information for FedEx Destinations Worldwide
10. RAMP CONTACT INFO (YELLOW)
Ramp Contact Information for FedEx Destinations Worldwide
11. INTERNATIONAL EMERGENCY (RED)
IFALPA Incident/Accident Hotlines
US Embassy Phone Numbers
Hospital Listings (International Layover Locations)
International Emergency Response (911) Phone Numbers
World Time Zone Map
12. SAVVY TRAVELER (GRAY)
International Tipping Guide
Airlines & Frequent Flyers
Hotel, Car Rental Phones & Websites
US Time Zones & Area Code Map & Table
2016, 2017, 2018 Yearly Calendars
The FDX MEC is proud to present you with
the 2017 Pocket Calendar.
This calendar reflects
the most accurate information available at the time
of publication. The design incorporates the ability to
make changes and corrections as necessary. This
calendar does not supersede official documents of
FedEx Express or the FDX MASTER EXECUTIVE
COUNCIL. It is meant to complement such
documents. Suggestions, corrections, and changes
should
be
e-mailed
to:
[email protected].
Thank You for making this calendar a success!
Captain Susie Latvala
Editor
THANK YOU
My husband Jeff deserves a heartfelt ‘Thanks’ for his
patience & support for the last eighteen pocket ‘calendar’
years! This wouldn’t be possible without him!
Also, a very special “Thank You” to the following people who
helped research, verify, chop, & publish data for this year’s
pocket calendar:
FO INGRID CROTEAU - RAMP
CAPT. TOM FULLERTON - JUMPSEAT
FO TOM ROSS – HKG FDA
CAPT. ERIN MCCOY – EUR FDA
CAPT. MARK STAFIEJ – HOTEL & GT
MS. COURTNEY BLAND – FDX MEC COMM SPECIALIST
MR. ERIC MEEWES – FDX MEC WEBMASTE
ALPA PILOT CODE OF ETHICS
An Air Line Pilot will keep uppermost in his mind that the safety,
comfort, and well-being of the passengers who entrust their lives
to him are his first and greatest responsibility.
• He will never permit external pressures or personal desires to
influence his judgment, nor will he knowingly do anything that
could jeopardize flight safety.
• He will remember that an act of omission can be as hazardous
as a deliberate act of commission, and he will not neglect any
detail that contributes to the safety of his flight, or perform any
operation in a negligent or careless manner.
• Consistent with flight safety, he will at all times operate his
aircraft in a manner that will contribute to the comfort, peace of
mind, and well-being of his passengers, instilling in them trust in
him and the airline he represents.
• Once he has discharged his primary responsibility for the safety
and comfort of his passengers, he will remember that they
depend upon him to do all possible to deliver them to their
destination at the scheduled time.
• If disaster should strike, he will take whatever action he deems
necessary to protect the lives of his passengers and crew.
An Air Line Pilot will faithfully discharge the duty he owes the
airline that employs him and whose salary makes possible his
way of life.
• He will do all within his powers to operate his aircraft efficiently
and on schedule in a manner that will not cause damage or
unnecessary maintenance.
• He will respect the officers, directors, and supervisors of his
airline, remembering that respect does not entail subservience.
• He will faithfully obey all lawful directives given by his
supervisors, but will insist and, if necessary, refuse to obey any
directives that, in his considered judgment, are not lawful or will
adversely affect flight safety. He will remember that in the final
analysis the responsibility for safe completion of the flight rests
upon his shoulders.
• He will not knowingly falsify any log or record, nor will he
condone such action by other crew members.
• He will remember that a full month’s salary demands a full and
fair month’s work. On his days off, he will not engage in any
occupation or activity that will diminish his efficiency or bring
discredit to his profession.
• He will realize that he represents the airline to all who meet him
and will at all times keep his personal appearance and conduct
above reproach.
• He will give his airline, its officers, directors, and supervisors the
full loyalty that is their due, and will refrain from speaking ill of
them. If he feels it necessary to reveal and correct conditions
that are not conducive to safe operations and harmonious
relations, he will direct his criticism to the proper authorities
within ALPA.
• He will hold his airline’s business secrets in confidence, and will
take care that they are not improperly revealed.
An Air Line Pilot will accept the responsibilities as well as the
rewards of command and will at all times so conduct himself both
on duty and off as to instill and merit the confidence and respect
of his crew, his fellow employees, and his associates within the
profession.
• He will know and understand the duties of each member of his
crew. If in command, he will be firm but fair, explicit yet tolerant
of deviations that do not affect the safe and orderly completion of
the flight. He will be efficient yet relaxed, so that the duties of the
crew may be carried out in a harmonious manner.
• If in command, he will expect efficient performance of each crew
member’s duties, yet he will overlook small discrepancies and
refrain from unnecessary and destructive criticism, so that the
crew member will retain his self-respect and cooperative attitude.
A frank discussion of minor matters of technique and
performance after the flight will create goodwill and a desire to
be helpful, whereas sharp criticism and peremptory orders at the
moment will result only in the breakdown of morale and an
inefficient, halting performance of future duties.
• An Air Line Pilot will remember that his is a profession heavily
dependent on training during regular operations and, if in
command, will afford his flight crew members every reasonable
opportunity, consistent with safety and efficiency, to learn and
practice. He will endeavor to instill in his crew a sense of pride
and responsibility. In making reports on the work and conduct of
his crew members, he will avoid personal prejudices, make his
reports factual and his criticisms constructive so that actions
taken as a result of his reports will improve the knowledge and
skill of his crew members, rather than bring discredit, endanger
their livelihood, and threaten their standing in the profession.
• While in command, the Air Line Pilot will be mindful of the
welfare of his crew. He will see to it that his crew are properly
lodged and cared for, particularly during unusual operating
conditions. When cancellations result in deadheading, he will
ensure that proper arrangements are made for the transportation
of his crew before he takes care of himself.
An Air Line Pilot will conduct his affairs with other members of
the profession and with ALPA in such a manner as to bring credit
to the profession and ALPA as well as to himself.
• He will not falsely or maliciously injure the professional
reputation, prospects, or job security of another pilot, yet if he
knows of professional incompetence or conduct detrimental to
the profession or to ALPA, he will not shrink from revealing this
to the proper authorities within ALPA, so that the weak member
may be brought up to the standards demanded, or ALPA and the
profession alike may be rid of one unworthy to share its rewards.
• He will conduct his affairs with ALPA and its members in
accordance with the rules laid down in the Constitution and ByLaws of ALPA and with the policies and interpretations
promulgated there from. Whenever possible, he will attend all
meetings of ALPA open to him and will take an active part in its
activities and in meetings of other groups calculated to improve
air safety and the standing of the profession.
• An Air Line Pilot shall refrain from any action whereby, for his
personal benefit or gain, he take advantage of the confidence
reposed in him by his fellow members. If he is called upon to
represent ALPA in any dispute, he will do so to the best of his
ability, fairly and fearlessly, relying on the influence and power of
ALPA to protect him.
• He will regard himself as a debtor to his profession and ALPA,
and will dedicate himself to their advancement. He will cooperate
in the upholding of the profession by exchanging information and
experience with his fellow pilots and by actively contributing to
the work of professional groups and the technical press.
An Air Line Pilot the honor of his profession is dear, and he will
remember that his own character and conduct reflect honor or
dishonor upon the profession.
• He will be a good citizen of his country, state, and community,
taking an active part in their affairs, especially those dealing with
the improvement of aviation facilities and the enhancement of air
safety.
• He will conduct all his affairs in a manner that reflects credit on
himself and his profession.
• He will remember that to his neighbors, friends, and
acquaintances he represents both the profession and ALPA, and
that his actions represent to them the conduct and character of
all members of the profession and ALPA.
• He will realize that nothing more certainly fosters prejudices
against and deprives the profession of its high public esteem and
confidence than do breaches in the use of alcohol.
• He will not publish articles, give interviews, or permit his name to
be used in any manner likely to bring discredit to another pilot,
the airline industry, the profession, or ALPA.
• He will continue to keep abreast of aviation developments so that
his skill and judgment, which heavily depend on such knowledge,
may be of the highest order.
Having Endeavored to his utmost to faithfully fulfill the
obligations of the ALPA Code of Ethics and Canons for the
Guidance of Air Line Pilots, a pilot may consider himself worthy to
be called…an AIRLINE PILOT.
RETIREMENTS (AGE 65) Congratulations to the following ALPA Members who will be turning 65 in 2017. Please thank them, and those that have gone before them, for their hard work, dedication, and sacrifice;; while enhancing the safety, benefits, and quality of life through an airline pilot’s career. May we continue to carry the ALPA torch proudly in their honor. Thank you from the bottom of our hearts – drinks are on us! Best wishes in retirement! JANUARY 2 – MICHAEL PUTNAM 13 – ROY BASS 17 – ROGER BORDMAN 25 – DAN VENTRE 28 – NORMAN SCHLAICH FEBRUARY 1 – PAT ODEN 6 – DANIEL TODD 6 – PHILLIP MAHNKEN 8 – JOHN JOHNSON 10 – RICK CRESSMAN 10 – DAVID FISHER 11 – OTTO CARROLL 17 – THOMAS GLESSER 21 – JACK RAMSAUR 24 -­ DAVE HERRMAN 26 – MARK JOHNS MARCH 3 – JIM GREEN 11 – STU DAVIS 19 – MARK SCOTT 24 – HAMPTON GUELICH 25 – DAVE ALDRICH APRIL 1 – JACK EVERETT 1 – DONALD STEMP 2 – RANDY THOMPSON 4 – STEVEN THURGOOD 6 – JIM SANTUCCI 10 – CHARLES DECKER 12 – RONALD TOMPKINS 19 – JEFF MURRAY 19 – FRED YATES 23 – STEVEN HEIL 24 – JR MAXWELL 27 – BOB WHITMIRE 29 – RICHARD LADD MAY 1 – RICK KINGSTON 2 – STEVE BARTHOLD 12 – STEVE STILES 14 – RON STOUT 17 – ROBERT FOLTYN JUNE SEPT (CONT’D) 8 – DAVE HERLONG 12 – LOUIS CONOVER 12 – RICHK MARTIN JR 13 – WALT KUEMMERLE 13 – THOMAS THOMPSON 17 – STEVEN BARACH 15 – DENNY ERTLER 21 – LARRY KLINGLER 26 – TODD LARSON 22 – MILO THORNTON 26 – DENNIS SPARKS 23 – BLAKE ADAMS 28 – SCOTT THURNER 23 – JOE STEMBRIDGE 30 – LARRY SPRINGER JULY 1 – BRIAN WORTH OCTOBER 7 – HOBSON REYNOLDS 1 – GARY HATHAWAY 11 – JESSE RONDESVEDT 5 – KAREN PARKER 12 – DAVE WEBB 10 – RICK ORMSBY 14 – PAUL FREDRICKSON 11 – GARY JANELLI 15 – JOHN GABRIELE 17 – ED REED 16 – DOUGLAS DILDY 21 – JOHN FISHER 17 – BOB ETHERTON 22 – ORIE PIERCE 17 – CHIP GRONER 30 – MARK NEWSOME 21 – JIM STENGER NOVEMBER 23 – TOM MCCARTHY 1 – GUY LOPEZ 24 – MICAHEL HANSHAW 3 – ED CARNEY 25 – PATRICK NEUMAN 3 – HUGH GILBERT 28 – SCOTT ALLEN 7 – JANIS SKLIAR 29 – MICHAEL STEADMAN 19 – STEVE DEE 30 – RANDAL BEYERS 19 – HOYT WILLS AUGUST DECEMBER 1 – JAMES HUNTER 3 – JOHN HAYNES 11 – BOBBY ARMOUR 7 – TOM MONTGOMERY 12 – PAT CORRIGAN 8 – DOUGLAS HIGGINS 13 – BILL HARNEY 10 – KEN SUTTON 19 – STEVEN MARTIN 10 – MIKE SWANTON 20 – MARK DRYJA 11 – PETE LEMAIRE 21 – LEO O’BRIEN 12 – ERNEST 22 – RONALD BROWN NORSWORTHY 22 – DAN DELANE 16 – MARK ROGERS 24 – HENRY HOUSE 17 – ARMONDO 24 – WILLIS RIEF CASTROVERDE 25 – MARK DANIELSON 19 – EVELYN KENNEDY 27 – JAMES PETERSON 20 – EDWARD WALL 29 – ED HAILS 22 – GREG JONES 29 – MICK O’CONNOR 28 – ROY GORDON III SEPTEMBER 30 – WAYNE LANE 4 – JERRY SCHOLZE 31 – JACK BARTON 10 – HOSS ERVING NON-­MEMBER RETIRMENTS (AGE 65) The following pilots turning Age 65 in 2017 were listed as ALPA Non-­
Members at the time of publication. May these Non-­Members appreciate the blood, sweat, and sacrifice of their Union pilot brethren who watched Non-­Members reap such success over their careers without paying their fair share. 5/4 PHIL WELDON 8/4 KENNETH BOCHMAN 10/15 BOB HARGRAVE 10/22 LOU SHAFER 12/17 MIKE TAYLOR NOTES FDX MASTER EXECUTIVE COUNCIL, ALPA
1770 Kirby Parkway, Suite 300
Memphis, Tennessee 38138
Office Telephone (901) 752-8749 or (866) FDX-ALPA
Office Fax (901) 752-9097
http://fdx.alpa.org
FEDEX/ALPA REPRESENTATIONAL STRUCTURE
FDXPilots
ALPAMembers
MEC
*THEALPAB OARDOFDIRECTORS(BOD)IS
ALPA’SHIGHESTGOVERNINGBODY **THEMEC CHAIRMANISAMEMBEROFTHE
ALPAEXECUTIVEB OARD ***THEEVPISAMEMBEROFTHE ALPAEXECUTIVE COUNCIL ALPABOD*
BlockReps
BoardofDirectors
Committees
MEC
Officers**
MEC
ExecutiveBoard
EVP***
GroupA
ExecutiveCouncil
Officers
ALPANational
MEC OFFICERS*
CHAIRMAN
VICE CHAIRMAN
SEC/TREAS
[email protected]
Chuck Dyer
[email protected]
John Cardaci
[email protected]
Rich Zins
[email protected]
x2222
x2012
x2011
*MEC OFFICER ELECTIONS OCCUR EVERY 2 YEARS. NEXT ELECTION IS
SCHEDULED IN FEBRUARY 2017 FOR TERMS BEGINNING APRIL 1, 2017.
FDX EVP – GROUP A*
Russ Sklenka – [email protected]
*EVP’S ARE ELECTED BY THE MEC EVERY 2 YEARS AT THE ALPA BOD
MEETING FOR A 2 YEAR TERM. ELECTION WAS SCHEDULED OCTOBER 2016.
MASTER EXECUTIVE COUNCIL*
LEC 7
MEM
THRU 2/28/19
fedex-lec7
@alpa.org
LEC 22
MEM
*THRU 2/28/17
fedex-lec22
@alpa.org
LEC 26
MEM
THRU 2/28/18
fedex-lec26
@alpa.org
Block 1
CHAIRMAN – Don Ray
(1-517)
[email protected]
Block 4
VICE CHAIRMAN – Dave Arrington
(1579-2075)
Block 8
(3637-Caboose)
SEC/TREAS – Don Loepke
Block 2
(518-1043)
Block 5
(2076-2583)
Block 7
(3096-3635)
Block 11
fedex-lec
@alpa.org
LEC 123
CGN
Thru 2/28/19
fedex-lec123
@alpa.org
LEC 500
IND
FEDEX-STATUS7REP @ALPA.ORG
CHAIRMAN – Mike Arcamuzi
[email protected]
(1044-1578)
[email protected]
Block 6
SEC/TREAS – Anita Shew
(2675-3218)
[email protected]
Non-Status**
*THRU 2/28/17
[email protected]
SEC/TREAS – Ian Thompson
VICE CHAIRMAN – Pete Harmon
THRU 2/28/19
fedex-lec100
@alpa.org
LEC 100
LAX
[email protected]
VICE CHAIRMAN – Brian Hoffman
Block 3
Block 9
THRU 2/28/18
[email protected]
CHAIRMAN – DJ Shaw
(MEM IP’s)
LEC 79
ANC
fedex-lec79
@alpa.org
LEC 14
HKG
[email protected]
Non-Status**
Block 10
Non-Status**
CHAIRMAN – Bob Cecchi
[email protected]
VICE CHAIRMAN – Todd Koss
SEC/TREAS – TJ Agha
CHAIRMAN – Andrew Coward
[email protected]
VICE CHAIRMAN – Mark Eagon
Non-Status**
SEC/TREAS – Hayden Madison
Block 12
CHAIRMAN – Dave Wojtkowski
Non-Status**
VICE CHAIRMAN – Scott Seyfarth
Non-Status**
Block 13
Non-Status**
FEDEX-STATUS12REP @ALPA.ORG
SEC/TREAS – Chad Conner
CHAIRMAN – Erin McCoy
[email protected]
VICE CHAIRMAN – Roger Chapa
Non-Status**
SEC/TREAS – Jeff Harder
Block 14
CHAIRMAN – Andy Anderson*
*THRU 2/28/17
Non-Status
VICE CHAIRMAN – Mike Johnson*
fedex-lec500
@alpa.org
Non-Status
SEC/TREAS – Vacant*
[email protected]
*STATUS BLOCK TERMS ARE 3 YEARS. ELECTIONS WERE HELD FALL 2016, FOR “THRU
2/28/17” BLOCKS SO ACTUAL REPS MAY DIFFER FROM THOSE LISTED HERE.
**NON-STATUS LOCAL COUNCIL OFFICERS DO NOT HAVE MEC VOTING RIGHTS.
MEC OFFICE STAFF
To e-mail staff, use [email protected]
(i.e. [email protected]). All emails end @alpa.org
POSITION
NAME
OFFICE MANAGER
Shelby Hartman
MEC ADMIN ASSISTANT
Sally Oliver
MEC ADMIN ASSISTANT
Meredith Preston
BENEFITS SPECIALIST
Ann Muffoletto
BENEFITS SPECIALIST
Brandy Hough
SENIOR COMM. SPECIALIST
Courtney Bland
SR. LABOR RELATIONS COUNSEL
Terry McTigue
SR. LABOR RELATIONS COUNSEL
Eric Iverson
LABOR RELATIONS COUNSEL
Latasha Sago
MEC LEGAL ADMIN ASSISTANT
Maggi Comes
MEC LEGAL ADMIN ASSISTANT
Stacey Stewart
SENIOR CONTRACT SPECIALIST
Rose Johnson
SENIOR CONTRACT SPECIALIST
Eric Johnson
CONTRACT SPECIALIST
Alane Klein
WEBSITE COORDINATOR
CONTRACT ENFORCEMENT
LEGAL
(901)
842.2015
257.2021
257.2023
842.2207
842.2208
842.2220
842.2209
842.2203
842.2212
842.2215
257.2024
842.2210
842.2211
842.2202
Eric Meewes
842.2219
[email protected]
[email protected]
ALPA NATIONAL
888.FLY.ALPA or 703.689.2270
www.alpa.org
DEPARTMENT
ACCIDENT HOTLINE
AEROMEDICAL
AIR SAFETY HOTLINE
ALPA CREDIT UNION
ALPA PAC
BENEFITS SPECIALIST FDX
HELP DESK
MEMBER SERVICES
CAMPAIGN SERVICES
PURCHASING
SCHWAB PRIVATE CLIENT
VOTING CREDENTIALS
PHONE
WEB/EMAIL
202.797.4180
703.892.4180
303.341.4435 aviationmedicine.com
800.424.2470
800.747.2349
x4033 [email protected]
800.746.2572
703.689.4357 www.helpdesk.alpa.org
option 3
[email protected]
x5062
[email protected]
x4319
[email protected]
888.600.8905
866.511.3366 www.crewroom.alpa.org
MEC COMMITTEE CHAIRMAN
COMMITTEE
ACCIDENT INVESTIGATION
AEROMEDICAL
ASAP
BEREAVEMENT
CIRP
COMMUNICATIONS
COMMUNITY OUTREACH
DANGEROUS GOODS
ENVIRONMENTAL STDS.
FAMILY AWARENESS
FINANCIAL OVERSIGHT
FOQA
FRMC
GRIEVANCE
HIMS
INTERNATIONAL AFFAIRS
JUMPSEAT
LEGISLATIVE AFFAIRS
MEMBERSHIP
MILITARY AFFAIRS
NEGOTIATING
P2P
PILOT ASSISTANCE
PRO STANDARDS
R&I
SAFETY
SCHEDULING/SIG
SCOPE & MERGER
SECURITY
SPSC
TRAINING
TRIP SERVICES
UNIFORM
UAS
CHAIRMAN
Doug Howard
Ross Kendall
Stacy Horn
Craig Aber
John Long
Chris Lee
Amy Allen
Scott Schwartz
Bob Avery
Pat Meagher
Don Ray
Chris Croce
Pat Hagerty
Chris Wood
Marc Grassie
Mark Harrison
Rich Odbert
Bill Secord
Vic Tansey
Phil Faucheux
Pat May
Dave Jones
Lance Glidden
Mark Jefferson
Ken Binder
Todd Carpenter
Marty Harrington
Ross Armstrong
Ted Wallace
Wes Reed
Matt Morley
Mark Stafiej
Tim King
Jim Pala
EMAIL @ALPA.ORG
fedex-aichair
fedex-amedchair
fedex-asapchair
fedex-bereavechair
fedex-cirpchair
fedex-commchair
fedex-cochair
fedex-dgchair
fedex-esc
fedex-fachair
fedex-focchair
fedex-foqachair
fedex-frmcchair
fedex-grievchair
fedex-himschair
fedex-ia
fedex-jschair
fedex-lachair
fedex-memchair
fedex-military
fedex-negchair
fedex-p2pchair
fedex-pachair
fedex-proschair
fedex-r&ichair
fedex-safetychair
fedex-sigchair
fedex-smchair
fedex-secchair
fedex-spscchair
fedex-trngchair
fedex-hotelchair
fedex-unichair
fedex-uaschair
GENERAL
POCKET CALENDAR
DEADHEAD ISSUES
ALPA JUMPSEAT INFO
NEGOTIATING COMMITTEE
R&I COMMITTEE
[email protected]
[email protected]
[email protected]
[email protected]
fedex-r&[email protected]
EUROPE FDA INFO
EMERGENCY – POLICE 110, AMBULANCE 112
FDX MEC +1.901.752.8749
CGN LEC: [email protected]
SIG: [email protected]
VIPS: 02203.905.1124
CGN Ramp Crew Desk: 02203.905.2940
CGN Ramp Manager: 02203.905.2600
FDX PAC – PILOT ADMINISTRATION CENTER
MON-FRI 0700-1700 CENTRAL TIME
[email protected] or 901.434.5000
Flt Ops Admin Support: Michael Albers
[email protected] or 901.434.6274
REMAIL ADDRESS
3131 Democrat Road - EMEA, Bldg C, Memphis TN 38118
First Class Mail Only (no packages, no magazines)
Tracy Arnett: 901.224.5426, [email protected]
Brenda Carr: 901.224.5230 or [email protected]
[email protected]
CGN TRANSPORTATION
Mincar Hens: 0172.652.7272 or 0220.329.2955
[email protected] (Use FedEx in subject line)
DB (Deutsche Bahn): www.bahn.de (download the app)
CGN FACEBOOK PAGES (FOR BASED/AWARDED PILOTS)
***THERE ARE EXTENSIVE FILE SECTIONS TO REVIEW***
Fedex Pilot’s European Gouge (Pilots Only)
Fedex Cologne Pilots and Spouses
Fedex Family Travel in Europe
Fedex-Köln, Items for Sale
Fedex CGN base Info (Prospective Pilots)
USEFUL FDA CONTACTS FOR PILOTS
Price Waterhouse Coopers (PWC)
Brian Maxwell: [email protected]
Relocation/Storage Reimbursement/Travel Tickets
[email protected]
Anita Gustafson: 901.224.6820, [email protected]
FDA & Tuition Reimbursements [email protected]
Donna Parsons: 901.224.5305, [email protected]
Ken Elliott: 901.224.3571, [email protected]
Payroll Wire Transfer
Linda Brady: 901.263.4658, [email protected]
Holly Hagan: 901.263.5953, [email protected]
855.339.6692 or [email protected]
HEALTH CARE GENERAL
GEOBLUE (collect): 610.254.8771 or 610.254.8772
Call from US: 877.865.5979 (medical assistance)
Call from US: 888.243.2358 (general assistance)
www.geo-blue.com/membershub/membershub.cfm
EPS: Expat Prescription Services – Mail Order Prescriptions
DENTAL: mybenefits.metlife.com
Collect: 1.315.738.3200
From US 800.540.5233
VISION: davisvision.com
FAA AME’S CGN
www.faa.gov/pilots/amelocator
iPad SCL Resources
GeoBlue International Certificate
Crew Dispos for each Layover City in English & Local Language
Airport Briefing Guides for each International Airport
Pilot New Hire Guide
EMEA TRANSLATION SERVICES
Alfredo Triviño Piñeiro – [email protected]
NOTES
***Do Not Forget to Check in For Your Trip!!!***
HONG KONG FDA INFO
EMERGENCY – DIAL 999
FDX MEC +1.901.752.8749
HKG LEC: [email protected]
SIG: [email protected]
PATH Coordinator: Capt. Michelle Carson +852.5181.5751
MEM Flt Ops: +852.2193.1005 GOC: +852.2514.0101/0102
FDX APAC Security Hotline +65.6922.2505
FDX HKG OFFICE & FOA’S
10/F Central Building, 1-3 Pedder Street, Central, Hong Kong
Email: [email protected] (Joe, Will, & Gale)
Will Lam: +852.2514.0181; [email protected]
Gale Santos: +852. 2514.0740; [email protected]
REMAIL ADDRESS
3131 Democrat Rd, Bldg C Pilots HKG, Memphis TN 38118
FDX HAS NO TYPHOON PLAN FOR THE HKG FDA
Public transportation starts shutting down at Typhoon Signal 8
and is HALTED at Signals 9/10 & during Rain Condition Black
Recommend calling the DO if it impacts a trip. Call HKG GOC
for more weather condition info and/or a phone patch to the DO.
See HK Observatory website (www.hko.gov.hk) for more info
HKG-CAN TRANSPORTATION
Train Skeds/Tix: www.it3.mtr.com.hk -Pay online/Garden/China
Trans Island – www.trans-island.com/hk/en/
Bus
CTS – www.ctshk.com/english/bus/zhonglv.htm
Parklane HKG +852.2377.0733 CAN +86.139.2417.0426
AC Car Rental CAN +86.020.6237.5802 or +86.185.6503.3519
CX/KA +852.2747.1888
Marco Polo Club: +852.2747.5500
HKG PUBLIC TRANSPORTATION
www.td.gov.hk/en/information_for/passengers/index.html
MTR: www.mtr.com.hk
Bus: www.nwstbus.com.hk/pda/routesearch.aspx?intLangID=1
Octopus Card: E-pay for public transport; www.octupus com.hk
HKG SOCIAL MEDIA (FOR FDA ASSIGNED PILOTS)
GOOGLE GROUP
Admin:Monte Wedl: [email protected]
http://groups.google.com/group/fedex-hong-kong
SEARCH for info. NOTE: “Reply” goes to EVERYONE!
FACEBOOK
Admin: Todd Hudgins:[email protected]
https://www.facebook.com/groups/FDXHKGPilots
ADDITIONAL SOURCES OF INFO
CBA, FDA LOA, Implementation Letters, & Pocket Cal
Flight Planning Center (AirWatch SCL): Int’l Ops Guide, New
Hire Guide, Enroute Flight Aid, Airport Briefings, & Crew Dispos.
USEFUL FDA CONTACTS FOR PILOTS
Price Waterhouse Coopers (PWC)
Shaji George: [email protected]
Huy Dinh: [email protected]
Relocation Department [email protected]
Anita Gustafson: 901.224.6820, [email protected]
Teresa Stringfellow: 901.224.6819, [email protected]
FDA Reimbursements [email protected]
Ken Elliott: 901.224.3571, [email protected]
Donna Parsons: 901.224.5305, [email protected]
Payroll Wire Transfer [email protected]
Linda Brady: 901.263.4658, [email protected]
Holly Hagan: 901.263.5953, [email protected]
HEALTH CARE GENERAL
GEOBLUE: 610.254.5850 or 855.481.6647 www.geo-blue.com
GOP:[email protected] Claim:[email protected]
DENTAL: mybenefits.metlife.com
VISION: davisvision.com
FAA AME’S HKG
Dr J Oliver +852.2987.7575, [email protected]
Island Health Family Practice, Shop 109A, Discovery Bay Plaza
Dr F O’Tremba & Dr R Cocks +852.2369.3329 (Dr Vio & Ptnrs)
11/F, Kaiseng Commercial Centre, 6 Hankow Rd, TST, Kowloon
HKG HOSPITALS
Adventist Hospital – Private
www.hkah.org.hk
40 Stubbs Road
+852.3651.8888
Matilda & War Memorial Hospital – Private www.matilda.org
41 Mount Kellett Rd, The Peak
+852.2849.0111
North Lantau Hospital - Public
8 Chung Yan Road, Tung Chung, Lantau
+852.3467.7000
St. Teresa's Hospital – Public
www.sth.org.hk
327 Prince Edward Road, Kowloon
+852.2200.3434
Queen Elizabeth Hospital – Public
www.ha.org.hk/qeh
30 Gascoigne Road, Kowloon
+852.3506.8888
HELPFUL APPS
HK Observatory
CityBus NWFB
Taxi Translator
DB Transport V2
CityMaps2Go
B767 EICAS
HK Warnings
KheTransport
KMB Bus
DB Timetable
Smart Traveler
B757EICAS
HK Air
HK GO
MTR Mobile
CNHK Train
AeroWeather
Notam Helper
GZ Air
GeoBlue
CX Mobile
XE Currency
Notams HD
Storm
VIRTUAL PRIVATE NETWORKS (VPNS)
Hidemyass
Strong
HotSpotShield TORGuard
VPN Express Pure VPN
Vypr
Witopia
PIA
Apple TV
UnBlock-US
Apple TV
UnLocator
FLIGHT SAFETY PROGRAMS www.fedexsafety.com Refer to ASAP MOU & FOQA LOA for full documentation ASAP* EACH CREWMEMBER MUST FILE INDIVIDUAL REPORTS ASAP HOTLINE 901-­224-­5203 FAX 901-­224-­5140***
***Reports filed telephonically within the prescribed time limit must be followed by a formal report submission within 3 calendar days thereafter. REPORT TYPE DUTY PERIOD TIME LIMIT Sole Source Domestic or International None* Non-­Sole Source Domestic 24* Non-­Sole Source International 48* Being made aware of possible noncompliance 14 CFR 24** *Reports must be filed within 24 or 48 hours after the end of the duty period for the day of occurrence. Reports the ERC determines to be sole source will be accepted under ASAP, regardless of the timeframe, provided they otherwise meet the acceptance criteria. **If the ERC determines that the employee did not know or could not have known about the possible noncompliance until informed of it, then the report would be included in ASAP provided the report is submitted within 24 hours of having become aware of possible noncompliance 14 CFR & provided that the report otherwise meets the acceptance criteria. CRITERIA FOR ACCEPTANCE Any possible non-­compliance with 14CFR disclosed in the report must be inadvertent/must not appear to involve an intentional disregard for safety. The reported event must not appear to involve criminal activity, substance abuse, controlled substances, alcohol, or intentional falsification. (The “Fatal 5.”) Reports involving those events will be referred to an appropriate FAA Office for further handling. The FAA may use the content of such reports for any enforcement purposes and will refer such reports to law enforcement agencies, if appropriate. An ASAP Report will not be accepted if it appears to involve a conscious disregard or a substantial and unjustifiable risk. FOQA The FOQA program will be used for evaluating and improving the following areas: safety, aircraft performance, aircraft systems, pilot performance, operational performance, company procedures, training programs, fleet technical initiatives, projects and programs, aircraft design, ATC systems operations, airport operational issues, meteorological issues, technical operations, and any other area mutually agreed to by the parties. FOQA Data shall not be used in discipline/discharge action or investigation, including System Board of Adjustment proceedings. Only a Gatekeeper is authorized to determine the individual pilot(s) associated with any specific FOQA data. Identifying data will be removed from the FOQA data as soon as possible, but NLT 15 days from the date of acquisition of the FOQA data by the company. The Gatekeeper should, when required in the interest of safety, contact an individual crewmember(s) in order to ascertain facts related to the event, exceedance, or flight in question. Crewmember participation is voluntary and highly encouraged. ALPA WORLDWIDE ACCIDENT/INCIDENT HOTLINE
(202) 797-4180 (PRIMARY)
(703) 892-4180 (SECONDARY)
***Collect calls are accepted***
*** Accident Hotline Numbers Are Not For Contract Issues***
FDX ALPA MEC Office
1770 Kirby Parkway, Suite 300
Memphis, Tennessee 38138
Office: (866) FDX-ALPA or
(901) 752-8749
Fax: (901) 751-7166
EIGHT POINTS YOU CAN’T AFFORD TO FORGET
1. Do not volunteer statements to anyone, including FedEx,
FAA, or NTSB until you consult the ALPA Hotline and obtain
Representation. Never surrender your certificate to any
investigator.
2. Immediately ensure hospitalization and/or medical
treatment for crew and jumpseaters.
3. Notify the MEC by calling the ALPA Hotline (202) 8924180 or (703) 892-4180 (collect calls accepted.) Notify FedEx
GOC Command and Control Manager by calling (901) 397-8040.
4. Engage the ALPA Representation Department as soon as
possible by calling the FDX MEC Office 866-FDX-ALPA 08001700 CST, Mon - Fri. If unable, ask the ALPA/Accident Incident
Hotline responder to have the attorney contact you.
5. In a foreign country, ensure compliance with their laws;
ask that FedEx and the U.S. Embassy be notified. Ask for an
interpreter and an attorney.
6. Submit to drug/alcohol tests as requested by FedEx and
authorized law enforcement agencies. Federal regulations require
that the employer may be required to test for drugs and/or
alcohol. With MEC representation, ensure that you comply with
the regulations.
7. Do not consume any alcohol or nonprescription
medications. If you need prescription medications, ensure you
have a witness.
8. Remember NO STATEMENTS, NO ALCOHOL, and only
medical attention need be in a hurry.
IF YOU ARE INVOLVED IN AN ACCIDENT/INCIDENT
1. Contact the ALPA Hotline - As soon as you are
assured the immediate needs of your fellow crewmembers
are being met, call ALPA immediately on the accident/incident
hotline and relay the following information:
•
•
•
•
•
•
•
•
•
•
Your name
Accident Location
Approximate Date and Time of the accident
Aircraft Type
Number of injuries and fatalities, if any
Extent of aircraft damage (major, minor, hull loss)
General description of accident (phase of flight, etc)
Weather conditions at accident location
Names of crewmembers
Phone contact at accident location
Also report the accident to FedEx- GOC Command and Control
Manager at (901) 397-8040. The sooner ALPA and the MEC
are brought into the loop, the better support can be provided.
Any delay can really hurt later. All too often, what starts out as
a minor incident that lulls the crew into believing no help is
necessary suddenly blows up into a major event. The MEC
then gets a late call and must play a catch-up game.
2. It is best if you secure ALPA representation
immediately as there may be a potential for discipline. The
ALPA Representation Department will be in contact with you
to counsel you on the situational requirements prior to your
talking to management.
• If pressed for a statement or to be interviewed by
the NTSB, FAA, or others, tell them you will make a
statement after consultation with your ALPA/MEC
representative. If a safety of flight item needs
correcting immediately, you can, of course, mention
it - and stop right there until you have
representation.
• NEVER make a statement to the press. Your
ALPA/MEC representative will handle press
requests.
3. Keep your crew together and obtain rest facilities away
from the airport for all crewmembers. If there are any
fatalities, with the resultant media attention, one option
available is to check into the nearest hospital. Tell the medical
personnel of your situation and your desire to get some rest.
Specify those persons whom you want to see (including ALPA
representatives), and ask that no other visitors be allowed to
see you.
4. Contact your family if you wish, but do not
automatically invite them to the scene or discuss the specifics
of the accident/incident with them. Advise them that the ALPA
FDX MEC will send someone to help them. If you feel that the
news media or others will bother your family, the telephone
company can install a temporary phone line for their private
use until things quiet down.
5. If possible, get the names, addresses, and telephone
numbers of jumpseaters and make copies of all documents
relating to your flight and retain them for your use only. These
can prove invaluable when you are trying to reconstruct the
various aspects of your flight. Remember: A hastily written
statement initially designed to help you can be taken out of
context and introduced as evidence against you at a future
date.
6. Prepare all written statements with the help of the
ALPA Representation Department. You may be required to
provide the Company and federal authorities with a written
statement within a specified time. ALPA/FDX MEC will advise
you regarding their requests.
7. Regardless of the circumstances, the crew nearly
always suffers some post-accident or post-incident trauma.
There is always a qualified critical incident response team
specifically formed to assist with these issues, and help is
available. All you have to do is ask the MEC or ALPA for it.
8. Regarding incidents only - Remember to file an
ASAP report and NASA ASRS report (even if the event if
classified as an incident) within the appropriate time limits.
NASA reports can be filed online in conjunction with an ASAP
report. For NASA reports, retain the receipt ASRS sends back
to you. The burden of proof that you filed an ASRS report
rests with you. DO NOT file an ASAP or NASA report if in
an accident until speaking with the ALPA Representation
Department.
ALPA WORLDWIDE ACCIDENT/INCIDENT HOTLINE
(202) 797-4180 (PRIMARY)
(703) 892-4180 (SECONDARY)
*** Accident Hotline Numbers Are Not For Contract Issues***
DANGEROUS GOODS
WHAT TO LOOK FOR DURING THE CREW INSPECTION OF ADG:
(SEE FOM 10.39 AND 10.13 FOR COMPLETE LIST)
Most are also regulatory requirements under ICAO & DOT regs
Ø DG Packages are not damaged.
Ø LITHIUM BATTERIES SHALL NOT BE LOADED WITH
OTHER ADG.
Ø ALL DG (ADG & IDG) shall be secure under netting to
prevent shifting or damage.
Ø No leaks or odors of any kind from DG on aircraft.
Ø Ensure incompatibles are properly separated.
Ø Orientation arrows must be honored and properly oriented.
Ø Non-ADG (general cargo & IDG) must not be loaded on top
or in front of ADG, and cannot interfere with access to ADG.
Ø ULD doors must be metal.
Ø ULD or pallet must be intact.
Ø If required, halon hose shall be properly connected.
Ø Radioactive packages bearing FedEx IDG label should be
relocated out of ADG position.
Ø Class 8 should not be loaded on top of other DG except
other corrosives or overpacks containing corrosives.
A Flight Safety Report (or ASAP Report) is required by FOM
10.13 any time there is any error in DG paperwork, packaging, or
loading, whether corrected prior to blockout or not, and no matter
how insignificant.
UN Numbers for Lithium Battery shipments:
• UN 3480 Bulk Lithium Ion Batteries
• UN 3481 Lithium Ion Batteries contained in or w/ equipment
• UN 3090 Bulk Lithium Metal Batteries
• UN 3091 Lithium Metal Batteries contained in or w/ equipment
NOTES
PILOT ASSISTANCE
PILOT ASSISTANCE TEAM HOTLINE
866.FDX.ALPA or 901.752.8749
The PATH is a confidential hotline staffed by pilot
volunteers who are available to assist FedEx pilots who feel
they may be in need of physiological, psychological, or other
medical assistance. The committee members function as
“empathetic peers” who refer pilots to appropriate resources,
and provide any necessary follow-up support. In order to
provide round the clock service, the PATH initially utilizes an
answering service, who will put a PATH member in contact
with the pilot requesting assistance, and hotline services are
completely confidential.
Hotline available 24/7/365
PROFESSIONAL STANDARDS
FLYING WITH AN ANNOYING CREWMEMBER?
MAYBE IT WAS JUST LITTLE NON-EVENTS THAT ARE NOW ESCALATING?
CAN’T FIND A WAY TO RESOLVE THE ISSUE, BUT NEED IT TO GO AWAY IN THE
INTEREST OF SAFETY? CALL PROFESSIONAL STANDARDS!
Pro-Stan is the lowest level of intervention. An ALPA pilot
volunteer will take your call and mediate from a neutral position.
Confidentiality is not only assured but is also required from the
pilot. Pro-Stan is not management; Pro-Stan is not the
hammer! Professional Standards is a peer-assisted method for
the problem to be addressed and solved! Please Call:
Chairman Mark Jefferson at 678.772.3759 or
Vice-Chairman Eileen Weingram at 201.819.6111
CRITICAL INCIDENT RESPONSE PROGRAM
The purpose of the CIRP program is to mitigate the psychological impact of
an incident/accident and aid in the recovery from these events before
harmful stress reactions affect job performance, careers, families, & health.
WHAT IS A CRITICAL INCIDENT? Aviation incidents/accidents are
events that may evoke strong reactions for those involved. In their
aftermath, crewmembers, accident investigators, and their
families are at high risk for developing critical incident stress
reactions, or the more serious PTSD.
WHAT IS A STRESS REACTION? Stress reactions are psychological
and physiological changes that occur in a person who has been
exposed to a stressful event. We may not recognize our stress
reactions and may even believe that because of our training and
experience we are immune to them. Each person’s stress
reactions will be different, and most crewmembers experiencing
stress reactions most often complain about sleep problems, anger,
or the loss of “flying as fun.”
STRESS MANAGEMENT INFORMATION
You CAN mitigate the effects of stress reactions. Remember: You are
normal and are having common reactions to an abnormal situation.
While exercise is always important, vigorous exercise is especially
critical within the first 24-48 hours of an accident or incident.
Take naps or just rest. Get more rest than normal.
Eat healthy food and snacks.
Eat meals on your regular schedule, even if you are not hungry.
Drink more than your normal amount of water. This helps rid your
body of toxins built up by the body’s physiological stress reaction.
Reduce your use of caffeine and alcohol. Both interfere with normal
sleep and the processing off accident/incident or trauma.
Contact friends and talk to people you trust.
This is the most healing action you can take.
Talk about your reactions to the event and its effects on you.
If you live alone, have someone stay with you for a day or so.
Structure your time, keep busy, and follow your routine of eating,
sleeping, exercising, time with family, etc.
You may feel sore muscles in your body from the physiological stress.
Insist on a critical incident stress defusing from your ALPA CIRP.
DO NOT make big life changes or major decisions after a major event
Make as many small, daily decisions as you can.
This will give you a feeling of control over your life.
In the event of an accident or incident with your airline, contact your
family immediately to let them know you are ok. Tell them to expect
calls from friends and family. An outgoing message to let those who call
know you are ok is often helpful if you can’t answer the phone.
Designate a CASUALTY ASSISTANCE LIAISON in VIPS to assist your
family in the event you are involved in a serious incident or accident.
Keep your will up to date. Talk to your significant other and/or family
about what to expect in the event you are involved in a serious incident
or accident, what to do, and where to get information.
BEREAVEMENT
The overall charter of the Bereavement Committee is to provide
compassionate assistance after a crewmember’s death in any
way the surviving family deems fit. Generally, this involves guiding
the survivors through the benefits process and preparing them for
the many changes that come with this life-changing event. Please
designate a CAL in VIPS to assist us. If you would like a copy of
the Surviving Spouse/Beneficiary Guide and inventory, it is
available for download on the FDX ALPA website R&I page.
If you do NOT have a Casualty Assistance Liaison
(CAL) you need one!
To designate a CAL, visit PFC, then VIPS, then “Crew
Information.” Under “Contact Information” you will find “Casualty
Assistant Liaison.” Fill in the contact information for your CAL (a
CAL does not need to be a FedEx pilot – it can be anyone who
can assist your family after an incident or accident.)
SCHEDULING COMMITTEE
MISSION STATEMENT:
The ALPA FedEx MEC Scheduling Committee’s mission is to
provide representation for the FedEx Express crewforce on all
scheduling matters. Additionally, in joint participation and
cooperation with the company as members of the SIG, we will
represent the crewforce on matters regarding planning,
assignment, execution and assessment of flight schedules.
SIG PIREPS
are the BEST way to bring attention to scheduling issues.
File via fdx.alpa.org and whenever you file an INSITE report
else secondary method to contact your PSIT directly:
ANC MD11
[email protected]
EUR 757
[email protected]
HKG 767
[email protected]
LAX MD11
[email protected]
MEM 777
[email protected]
MEM A300
[email protected]
MEM MD11
[email protected]
IND 767
[email protected]
MEM 767
[email protected]
MEM 757
[email protected]
[email protected]
TRIP SERVICES (Subcommittee)
MISSION STATEMENT:
Our goal is to create and maintain a Superior Business
Relationship between FedEx ALPA and FedEx Express in an
effort to provide the best quality hotels, catering, and GT in order
to meet the needs of the crew force at a business reasonable cost.
SIG PIREP or [email protected]
INSITE (on PFC) – The most efficient way for management to
be made aware of and correct issues pertaining to hotels,
catering, and ground transportation (GT) is via an INSITE
report. This electronic form is accessed via the PFC home
page. For hotel, catering, or GT concerns/issues positive or
negative, we encourage you to submit a report via
INSITE. Separate issues require separate tickets (i.e., please
submit one for a hotel issue and a second for a GT issue on
the same trip.) These INSITE reports, combined with your
correspondence to the Trip Services Committee, are
reviewed at our quarterly meetings with FedEx and are
instrumental in making changes.
We encourage input. Please SIG PIREP or email us!
CAN SCHEDULING DO THAT TO ME?
If a pilot feels that Crew Scheduling is dealing with him in a
manner that violates the CBA or FARs, he should proceed as
follows:
1. Discuss the issue with a Scheduling Supervisor and/or the
manager of Crew Scheduling.
2. Contact the FedEx Duty Officer at 877.FLT.DUTY.
3. Contact your Fleet Captain or Fleet Manager.
4. Contact FDX MEC Contract Enforcement:
901.842-2210 or 901.842.2211, 0900-1700 CT Mon-Fri.
or e-mail [email protected].
If unable to resolve the issue in time:
1. Inform Crew Scheduling that you will comply
IF compliance will not violate FARs!!!
2. Obtain the name and employee number of any Crew
Scheduling personnel that you deal with.
3. Keep copies of all paperwork (i.e. pairing and all revisions,
flight plan release, etc.)
Ø While operating the trip, keep in mind your responsibility
regarding fatigue and adequate rest for you and your crew.
o From CBA 12.A.9 – “A pilot who is excessively tired prior to
actual check-in for a trip in base following a legal rest
period shall notify CRS immediately and speak to a Fleet
Captain or the Duty Officer about his situation…”
o CBA 12.A.9.b – “A pilot who becomes excessively tired
subsequent to actual trip check-in shall notify CRS
immediately and talk to the Duty Officer about his situation.”
Ø Remember that individual pilots bear joint responsibility with
the company for complying with all FARs. This fact may bring
a different perspective to the “Fly now, Grieve later,” for the
pilot must ensure that he does not violate any FAR.
Ø If a member desires to file a grievance, he should contact
FDX MEC Contract Enforcement to begin the process as
soon as practical. Keep in mind there is ordinarily a 60
calendar day period deadline to file a grievance following the
date on which the pilot acquired knowledge, or reasonably
should have acquired knowledge of the fact(s) or event(s)
giving rise to the grievance.
Ø Pilots should file SIG PIREPS (ALPA) and INSITE Reports
(FedEx) for any pairing or scheduling issue which arises.
Ø Pilots are reminded to use the Fatigue Reporting System on
pilot.fedex.com to bring attention to any positive and/or
negative scheduling issues for a pairing/trip, and especially if
calling in fatigued.
DISPUTED PAIRINGS
JANUARY
MAY
SEPTEMBER
FEBRUARY
JUNE
OCTOBER
MARCH
JULY
NOVEMBER
APRIL
AUGUST
DECEMBER
NOTES:
MONTHLY BIDS VIPS MONTHLY BIDDING INSTRUCTIONS BIDDING VIA TOUCH TONE TELEPHONE -­ Touch 111# to input your monthly bid. Confirm your bidding status by touching 1# if correct;; else contact
CRS. Enter your bid preferences, pausing after each entry for
verification. If you make an error, enter 9995# to backup one choice. To bid sequential lines, enter (line)*(line). Enter 999# when all bid preferences are entered and wait for verification. BIDDING VIA PILOT.FEDEX.COM -­ Select ‘VIPS’, then ‘Monthly Bids’, and finally ‘Enter a Monthly Bid’. Verify your bidding status;; if incorrect contact
CRS. Select your bid line adjustment options. Enter your bid preferences. If you make an error, tab back to correct. Enter 999#
when all bid preferences are entered and wait for verification. BID CODES 9950 Any Normal line (bid all normal lines in numerical order) ndary
9952 Any Secondary line (bid all 2
lines in numerical order) 9954 Any Reserve line (bid all reserve lines in numerical order) 9970 Highest Paying normal line (BLG + Carryover) 9980 Highest Paying normal line (without Carryover) BID PERIOD PROCESSING (25.E) CIW (CONFLICT INPUT WINDOW) – PILOT INPUT NECESSARY FOR: Min Days Off, Vacation Adjustment, Recurrent Training, Carryover Drop/Retain, and Reserve Vacation Line Requests. Closes 0700 CT Friday for CAP, 0700 CT Saturday for FO CPW (CONFLICT PROCESSING WINDOW) – Complete by 0700 CT SUN. VAW (VIEW /ADD WINDOW) – PILOT INPUT NECESSARY FOR: Carry-­in Adjustments and Make Up Requests. Opens 0700 CT SUN for 48 hrs. Closes 0700 CT TUES. SWW (SECONDARY WORKING WINDOW) – PILOT INPUT NECESSARY AS REQ’D Opens 1700 CT TUES after VAW Processing. Closes 0700 CT FRI. SECONDARY LINES COMPLETE 1700 LBT WED before the new bid month. Reserve and Secondary Line Holders must check VIPS for schedule revisions. OPEN TIME RELEASE Thursday Before the New Bid Month (CENTRAL TIME ZONE) CAPTAIN FIRST OFFICER ANC/LAX
ANC/LAX
1900 A300..767..777..MD11
2100 A300..767..777..MD11
MEM
MEM
1930 MD11
2000 757 2130 MD11
FO 2200 757 FO VACATION SLIDES -­ 5 days either direction except into preceding NOV/DEC. If sliding into preceding month, must request in preceding month CIW. Only one
slide allowed. (7.E.2) EXPANSIONS -­ May not exceed credit hour value of original vacation period by more than 6CH. (7.E.3) BUFFERS -­ Int’l Duty Free Buffer MAY NOT BE WAIVED (24 prior/48 post
trip >120TAFB -­ 12.D.1.d & 7.G.1). Secondary and Reserve line holders receive 48-­hour pre-­ and post-­ vacation buffer (waivable.) RECURRENT TRAINING (25.C.12) A trip or block of R-­days* in conflict with a recurrent training award shall be Pending Implementation dropped and eligible for make-­up (CIA) during the VAW.*
(Else [as of printing] if block is not split, remaining R-­Days are retained.) SECURITY
EMERGENCY CONTACTS
FedEx Duty Officer 901.397.8214
FedEx Global Security Communications Ctr. 800.872.8025
APAC – FedEx Security Hotline +65.6922.2505
Flight Ops Threat Awareness Coordinator
Rob Bowes – 901.397.9059, [email protected]
ALPA Security – fdx.alpa.org or [email protected]
State Dept. Smart Traveler Program: https://step.state.gov
In the event of a suspicious incident/activity, contact either the
FedEx facility manager or the local FedEx Security Specialist. If
unable to reach any of these contacts, immediately contact the
FedEx Security Communications Center 800.872.8025.
Any time a security issue arises during the operational
portion of a trip, it is imperative that the DO be contacted as
soon as possible. It’s also important to report ANY security
issues by filing an “Aircrew Security Report” via PFC and
contact ALPA Security via the “Contact Form” on fdx.alpa.org
INCIDENTS, SUSPICIOUS ACTIVITIES, AND THREATS INCLUDE, BUT ARE
NOT LIMITED TO:
• Bomb Threats
• Any interference with a FedEx flight crew or driver
• Observation of the surveillance of an aircraft, airport facility,
or company property (photos inside/outside of the property)
• Suspicious activity on an aircraft, or ramp/hub, or station
• Unauthorized access to a controlled, locked, or SIDA area
• Any correspondence received by FedEx that may result in a
threat to civil aviation, a FedEx facility, or employees/reps.
It is imperative that every crewmember is aware of WHAT is in
their luggage EVERY trip. Know what’s in your bag. Do not use
work bags as range bags. If you do put a firearm or prohibited
item in your work bag, completely empty the bag of ALL contents
and repack it before reporting for your next trip.
Prohibited Items List: PFC/Flight Ops/Security/Prohibited Items
FEDERAL FLIGHT DECK OFFICER - FFDO
Eligibility: Must have current FAA Airman Certificate,
Class I or II Medical, US Citizen.
Info & Application: [email protected]
www.tsa.gov/for-industry/training
Federal Flight Deck Officers Association – www.ffdoa.org
ANC – Room 2254B in JS Lounge
IND – Next to Room 109A in Sleep Room area
LOCKERS
LAX – Room 249 in Crew Room
MEM – Room C117 in AOC
CATERING PARAMETERS
Reference Contract Section 5.E.
DOMESTIC*
DUTY TIME
CATERING
<5:30
Mini-Snack
<5:30* (0500-0830L Block Out)
Breakfast Snack
5:30 – 7:29
One Snack
7:30 – 11:29
One Meal
Greater than 11:29
One Meal and One Snack
Includes trips scheduled to domestic per 12.D.1.c.i. and ii. ✦Domestic flights are
catered from the point of origin - hot meal service is not required.
✦Domestic flights shall not be delayed for catering.
✦If required catering is not delivered by departure time, CRS will attempt to arrange
catering down line. If required catering is not delivered down line, the entitled pilot is
eligible to expense a meal for up to $25 upon arrival at the layover city. The pilot shall
submit a Pilot Ops Report (POR) regarding the catering failure and attach a copy of
such POR to his expense report in order to secure reimbursement.
✦On international trip scheduled to domestic parameters, menu selection shall be
provided when available.
✦Jumpseaters will not be catered domestically except when a flight is scheduled to be
catered. All Company scheduled DH pilots on that flight shall also be catered.
INTERNATIONAL
DUTY TIME
CATERING
Less than 5:30
Mini-Snack
5:30 – 7:29
One Snack
7:30 – 9:00
One Meal
Greater than 9:00
Two Meals
ULR
Three Meals
✦An international flight shall not be delayed for catering if it is scheduled for snack or
mini-snack service only, or if it is scheduled to domestic parameters.
✦Jumpseaters will be provided one meal on a flight where the crew is provided meal
service. Generally, meal selection is not available for jumpseaters, however, deviating
crewmembers are entitled to meal selection, provided they are both confirmed on the
jumpseat and request meal selection at least 12 hours before showtime of the flight.
✦International flights shall never be delayed waiting for jumpseater catering.
✦All international flights are catered from the point of origin.
✦For purposes of catering parameters, Canada, Mexico, and Puerto Rico will be
considered international locations.
GENERAL
✦If a pilot on airport standby is assigned a flight, a snack shall be provided regardless of
whether the flight would otherwise be eligible for catering.
✦If a pilot on hotel standby is assigned a flight with a report time less than 1:30 from
time of notification, he shall receive a mini-snack at the point of origin.
✦Flights originating in any base, IND, OAK, EWR, or AFW shall be catered with hot
coffee and at least 1 ice chest containing ice, water, and an assortment of juices and
sodas. Flights originating from other stations shall be catered with hot coffee, ice, and
water. All required drinks, including coffee, shall be placed on the aircraft by ground
personnel.
✦When operational circumstances warrant (e.g. hub malfunctions, weather, or aircraft
maintenance delays, etc.), a Captain operating a flight not scheduled for catering may
request that catering be provided. These requests shall not be unreasonably denied.
✦When combined in the same duty period with Company assigned flying, DH travel
time (air or ground) shall be included in applying the catering provisions 5.E.1.a/b.
✦NOCAT CITIES shall be designated in the bid pack. A pilot shall be entitled, upon
submission of an online expense report identifying the NOCAT city, to $25 for each
occurrence in which the Company was required to provide catering.
DOMESTIC DUTY PROVISIONS Reference CBA 12.C Domestic provisions apply to activities conducted entirely within the
contiguous 48 states and to trips constructed under 12.D.1.b and 12.D.1.c. 12.D.1.b applies to SIBA and FDA trips operating entirely outside of the locations in 12.D.1.c.i (trips that operate entirely within Alaska;; or within or between Canada, Mexico, Bermuda, and Puerto Rico, or between any of these locations and the contiguous 48 states), provided they are not scheduled to exceed domestic block hour and on-­duty limitations, and are subject to the additional restrictions listed in 12.D.1.b.i-­v. 12.D.1.c applies to trips listed above in 12.D.1.c and trips operating exclusively in the European Theater under 12.D.1.c.ii. DOMESTIC REST PROVISIONS A domestic rest period shall be scheduled for not < 9 hours (8 hours when the following duty period consists entirely of a deadhead), and shall operationally be not < 8 hours. A pilot who exceeds 8-­in-­24 shall be scheduled for a rest period of 17 hours (reducible consistent w/ FAR limits) prior to performing his next duty as an operating crewmember when 12.C.2.b or c are applicable;; or 13 hours (reducible to 12 hours) when 12.C.2.d.i or ii are applicable. If a pilot operationally received a layover of less than 11 hours, immediately following operation in the critical period, his next layover must be at least 12 hours, unless the remainder of his trip contains only deadheading, except in an operational emergency. NON-­BLENDED DUTY LIMITS DAY SCHEDULED OPERATIONAL FAR #
0500 – 1559 LBT 13:00 14:30 16:00 $
Optional assignments* 13:30 15:00 16:00 #
If a pilots showtime is 0500 – 0530 operational limits are 13:30 #
If a pilots showtime is 0531 – 0600 operational limits are 14:00 NIGHT 1600 – 0059 LBT 11:30 13:00 16:00 $
Optional assignments* 13:00 14:30 16:00 CRITICAL 0100 – 0459 LBT 9:00 10:30 16:00 Optional assignments* 9:00 10:30 16:00 *2 trips w/ one as an optional assignment (e.g.SON,SWP,PDO,VLT,DRF) $
If a Day or Night duty period comprised of 2 trips exceeds scheduled on duty limitations, then the duty period shall be limited to a max of 13:30 Day/13:00 Night BLENDED DUTY LIMITS Applicable to the scheduled limitations and shall be applied as follows: Day to Night Transition: 1515 – 1645 with 1:1 slope Night to Critical Transition: 2230 – 0100 with 1:1 slope Critical to Day Transition: 0500-­0530 blend from 11 hours to 13 hours If a pilot’s duty period contains flight segments with at least 4 hours between block-­in & block-­out, and a day room is scheduled and reserved during that time, normal domestic (non-­blended) duty limits apply.
RESERVE LIMITS Times LBT A A+ B B+ Reserve Period R1.5 Notification R2 Notification* R3 Notification 0130-­1329 0730-­1929 1330-­0129 1930-­0729 0215-­1414* 0815-­2014* 1415-­0214* 2015-­0814* 0000-­1159 0600-­1759 1200-­2359 1800-­0559 0015-­1214 0615-­1814 1215-­0014 1815-­0614 1
2230 -­1029 0430-­1629 1030-­2229 1630-­0429 0130-­0129 the day prior to starting R24. R24 Notification No requirement last R-­day. 1
*CGN Base Only Day Before Reserve assignments must have a showtime within the reserve period. Duty LIMITS start at showtime (25.M.1.d.) provided that a pilot who departs his base to operate a non-­augmented duty period shall be scheduled for release to a legal rest period not later than 16 hours after the start of the notification window (NW+16). The NW+16 does not apply to: 1/ A Duty Period consisting entirely of a deadhead: or 2/ If the pilot, having been timely notified of the next assignment, did not serve his NW and any portion of the Reserve Period prior to showtime for the departing Duty Period, and the pilot has at least 8 hours free from duty prior to the next assignments showtime (25.M.1.g). Pilots on R1.5, R2 or R3 must be given at least 3 hours notice prior to the showtime of a base simulator support event STANDBY LIMITS (12.B.3) AIRPORT STANDBY (5 HOURS MAX) Subject to normally scheduled duty time limits beginning at the start of the assigned standby period. Showtime for assignment must be in the scheduled standby period. Callout: 1:00 base/field, unless deadhead by chartered or company aircraft (45 min) HOTEL STANDBY (11:30 MAX) If assigned a trip, duty limits start at the showtime for that trip. If assigned a duty period that is not entirely a deadhead, or operation as part of an augmented crew, the pilot shall be scheduled for release to a legal rest period not later than the scheduled on-­duty limit for that showtime, but in any case the pilot shall be released to a legal rest period not later than 4:30 hours after the end of the standby period. Callout: 1:30 base or field, unless deadhead by chartered or company aircraft (:45) NOTES INTERNATIONAL DUTY PROVISIONS
Reference CBA 12.D for more details
International provisions apply to flight activities that originate from, have a
destination of, or make an intermediate stop outside the contiguous 48
states except as provided in 12.D.1.b and c. (12.D.1.c regards trips that
operate entirely within Alaska; or within or between Canada, Mexico,
Bermuda, and Puerto Rico, or between any of these locations and the
contiguous 48 states; or FDA trips operating exclusively in the European
Theater.
INTERNATIONAL GRID
Applicable until 96 hours prior to showtime
INBOUND
FIGHT
SEGMENT
CREW
COMPLEMENT
SLEEP STATE
SCHEDULED
DUTY
NUMBER
OF
LANDINGS
BLOCK
HOURS
Reset
13:30
3
Reset
12:00
4
8
Adjusted
10:00
2
Not Adjusted
8:30
2
Reset
13:30
2
TZD of
2 Pilots +
5 or more
Adjusted
12:30
2
12
RFO
Not Adjusted
10:00
2
Reset
18:00
*1
2 Full
Adjusted
16:00
*1
16
Crews
Not Adjusted
16:00
1
Reset/Adjusted
13:30
3
2 Pilots
Reset/Adjusted
12:00
4
8
Not Adjusted
12:00
4
TZD of
Reset/Adjusted
13:30
2
2 Pilots +
less than 5
12
RFO
Not Adjusted
10:00
2
Reset/Adjusted
18:00
*1
2 Full
16
Crews
Not Adjusted
16:00
1
SLEEP STATES
RESET: A layover of >32 hours (30 hours for EUR SIBA only following DH to theater)
ADJUSTED: 18 Hours or more
NOT ADJUSTED: Less than hours
*This international grid landing limit may be increased by one for the accommodation
of a scheduled “tech stop” or where otherwise authorized by VP, SCP, or Dir Ops.
2 Pilots
INTERNATIONAL GRID MINIMUM LAYOVERS
PRECEDING DUTY
PERIOD
REQUIRED LAYOVER
DUTY PERIOD
FOLLOWING
Revenue Operation
Revenue Operation
Revenue Operation
Deadhead Only
Deadhead Only
Deadhead Only
Hotel Standby
Hotel Standby
Hotel Standby
14 Hours
12 Hours
12 Hour
14 Hours
12 Hours
12 hours
12 Hours
12 Hours
12 Hours
Revenue Operation
Hotel Standby
Deadhead Only
Revenue Operation
Hotel Standby
Deadhead Only
Revenue Operation
Hotel Standby
Deadhead
INTERNATIONAL GRID LIMITS FOR DH DUTY PERIODS
LANDINGS
DH Only
No limit
Live to DH
No Limit
DUTY LIMITS
DH to LIVE
Grid
DH Only
12.D.5.b & c
Live to DH
Grid - Reset
DH to Live
Grid
NON-GRID INTERNATIONAL LIMITS
BLOCK HOURS
CREW
2 PILOT
3 PILOT
DOUBLE
CREW
ULR
SCHEDULED
OPERATIONAL
Not to exceed 8 SBH
in 24 hours
May exceed 8-in-24 due to ATC, winds, or
other unavoidable circumstances to
continue to base or destination. Must
receive legal rest prior to next block out.
Not to exceed 12 SBH in 24
hours; or
11:30 SBH in 24 hours with
1 intermediate landing; or
10 SBH in 24 hours with 2 or
more intermediate landings
Not to exceed 16 SBH
in 24 hours
Not to exceed 18 SBH
in 24 hours
May exceed 12-in-24 due to ATC, winds,
or other unavoidable circumstances to
continue to base or destination. Must
receive legal rest prior to next block out.
May NOT exceed 16-in-24
May NOT exceed 18-in-24
ON DUTY LIMITS
CREW
SCHEDULED
OPERATIONAL
2 PILOT
13:30; or
16:00 if duty period is DH only;
or 22:00 for DH only non-stop
3 PILOT
Same as 2 Pilot
15:00; or
16:00 for extenuating circumstances: or
17:30 for DH only
15:00; or
16:30 for extenuating circumstances: or
17:30 for DH only
DOUBLE
CREW
ULR
18:00 hours
19:30 hours
20:00 hours
21:30 hours
INTERNATIONAL REST PROVISIONS
12:00 – Minimum international legal rest period
17:00 – Minimum if scheduled to exceed 8 block hours or 12 hours on duty
Operationally reducible to 16:00; or
12:00 if 8 actual block or 12 duty not actually exceeded; or
12:00+:01 per :01 by which the preceding DP exceeded the scheduled on duty limits.
Double Crews shall receive a rest period following each duty period equal to or
greater than the actual on duty hours of that duty period, not less than 17:00 (may be
operationally reduced to 16:00)
ULR Crews shall receive a rest period of 40:00 or greater prior to and after a ULR
flight segment (operationally reducible to 38:00).
If departing +1 TZD of pilots base and the prior flight sequence is a single flight
segment, scheduled rest prior to ULR flight segment shall be 24:00
(operationally reducible to 18:00)
SCHEDULED PARAMTERS
> 24 hours PRIOR to trip (except for reserve pilots)
Int’l Duty Free Buffer
Trips >120 TAFB
> 48 hours AFTER to trip (except for 12.D.c.i trips)
ULR >168 TAFB ends
> 56 hours AFTER trip (3 nights rest [0100-0700 LBT])
with ULR flight
A pilot on a trip/series of trips containing any DP w/ a TZD of 5 or more shall be
scheduled for a LO of at least 32 hours in 120 hours (except after all live legs
complete). Non 5 TZD trips 36 hours in 168 hours
757/767 ESO – At least 36 hours prior to the flight segment if not at base; and 36
hours after flight segment unless flight segment ends at base
(pilot may waive operationally)
SUB & OVERAGE OPTIONS DUE TO TRIP EXTENSION
Reference Sections 4.BB.3 and 4.BB.4 for contract language
If a trip is extended so that it creates a conflict with a subsequent
trip for which a pilot holds trip guarantee, the pilot has three
options covered under Sections 4.BB.3.c and 4.BB.4.b:
1. DROP/OVERAGE: Drop the trip in conflict without pay
and receive overage for the trip as if the dropped trip had
never been there. The dropped trip will be eligible for
make-up (M/U) and those CHs will be placed in the pilot’s
make-up bank. OR
2. SUBSTITUTION: Elect to remain eligible for substitution
(SUB) for the trip in conflict. The pilot will receive trip
guarantee for the original trip that was extended and for
the trip conflict, but will not receive overage during the
time the extended trip overlapped the trip that went SUB;
however, any portion of the extended trip which covers
time previously free of duty (must be a legal rest period)
will be counted as overage in accordance with normal
overage rules provided in Section 4.BB.5. OR
3. OPEN TIME PRIORITY: Elect OTP, if eligible under
Section 25. H.11.a. In this case, the pilot will receive trip
guarantee for the original trip that was extended, and
overage will be paid as if the conflicting trip(s) had been
dropped. The pilot’s OTP bank will be credited with the
CH value of the trip(s) for which OTP was elected. Credit
hours flown in OTP status (PMU pay code) will be paid at
125% in accordance with Section 4.N of the CBA.
TIMING
The pilot will be allowed to choose between Drop/Overage (option
1) and SUB (option 2) until 30 minutes after block-in from the
extended trip. A pilot wishing to elect OTP MUST do so by the
deadlines as follow:
1. any time prior to the showtime of the original trip if the pilot
was notified of substitution eligibility prior to showtime; or
2. when notified of his substitution eligibility if he is notified
after showtime.
NOTE: Unlike the other two options, there is no ability to elect
OTP 30 minutes after block-in from the extended trip unless it can
be done in accordance with the above parameters, even if it was
inconvenient to elect OTP in the required time frame.
DEFAULT SETTING
If a pilot fails to make his election within 30 minutes after block-in,
the pilot is deemed to have chosen the SUB option, and there will
be no retroactive adjustments (see Section 4.BB.3.c.ii and
4.BB.4.c).
SUBSTITUTION DECISION TREE*
After notification of eligibility for SUB-25.H.2
*May refuse trips outside day assignment under certain circumstance - 25.H.5.b
*May be eligible for hotel under certain circumstances - 25.H.5.c
*Base Airport Standby Assignment Requirements - 25.H.5.d
*Hotel Standby may be requested under certain circumstances - 25.H.5.e
Was a RAT
offered?
YES
NO
REJECT
CONTINUE IN SUB
CONTINUE IN SUB STATUS
WAS A SUB TRIP OFFERED IN YOUR
INITIAL AVAILABILITY PERIOD?
(From notification of SUB until 4 hours
after showtime of the original trip.)
Original Trip = the trip or series of trips
that actually created the SUB eligibility.
ACCEPT
No further
IF YOU ARE AVAILABLE
SUB
If SUB window <72 hours then
required
Paid greater
value of RAT
@ 125% or the
trip guarantee
you are done with SUB. You get
trip guarantee.
If SUB window >72 hours, then
earn 18 CH and you may either
continue in SUB, else elect
OTP. (In this case OTP must be
elected NLT the first 0900 LBT after
initial availability period.)
WAS A SUB TRIP OFFERED DURING
YOUR NEXT SUB WINDOW (10001600 LBT)?
The decision to accept or reject must
be made when trip is offered.
(See 25.H.6.a)
M I NI M U M R E PO R T T I M ES
(Unless waived by pilot - See 25.H.5.f):
MIN reserve report status for the base if
not already @ the airport
Subsequent Availability (if not at airport)
8:00 hours DOM or 12:00 hours INTL
You keep all
previous SUB
CHs earned.
(See 25.H.6.d)
REJECT
ACCEPT
YES
Fly Trip
NO
NO
Receive 6CHs towards
SUB guarantee
REJECT
ACCEPT
You are done
with SUB
YES
Enter normal
M/U or OTP
for any
remaining trip
CHs
ELECT OTP?
CONTINUE IN SUB
Enter OTP
for SUB
guarantee
@125%.
NO
You are
done
with SUB
YES
Do total
SUB CHs
equal trip
guarantee?
EXTRA PAY PROVISIONS
CATEGORY
CH
TRIP
3:00
150%
Varies
QUALIFIERS
If a pilot blocks out on a base replacement trip
If a pilot on a base replacement trip is involuntarily assigned
B LOCK OVERRIDE
If a trip’s OSC exceed SCH, pilot shall earn BKO CH equal to OSC - SCH
EACH Intermediate stop >2 but <4 hours following flight deck duty that operates in critical period (other than
1:30
AFW, CDG, EWR, IND, MEM, OAK or like cities agreed to by SIG) and trip is NOT and out and back
EACH
1:30
For each landing in excess of 2 for a duty period that begins in the critical period
CRITICAL PERIOD
TRIP
1:30
If flight blocks in after 10:15 LBT for an out and back that started in the critical period
EACH
3:00
For each subsequent flight in a duty period that operates in the critical period with a flight >4:30
EACH
CREW DES. 1:30
A pilot who was awarded/assigned as Standard Crew is reassigned & operates as RFO or vice versa
If a trip was originally scheduled with one layover and rescheduled with no layover
EACH A deadhead at the end of the trip is deleted on a trip with revenue flight (DH bank remains intact)
DUTYPERIOD 1:30
A STBY is added immediately prior to & in the same DP as an originally scheduled front/back DH
A STBY period is added to a duty period for reasons other than maintenance or weather
DISRUPTION
st
LANDINGS
:30/1:30 :30 for the 1 extra and 1:30 per extra thereafter if actual landings exceed scheduled per 25.S.2.a
TRIP
LAYOVER
1:30
If more than half of the layover cities are changed per formula 25.S.2.c
TRIP
OUT-N-BACK 1:30
A trip originally scheduled as an out-and-back operates as an out-and-back but to a different airport
TRIP
SINGLE L/O
3:00
A domestic trip is scheduled for a single layover but actually operates to a different airport
EACH
RESERVE
1:30
If a pilot’s Reserve Period is changed by CRS
EACH
EXTRA DUTY PERIOD
3:30
If the actual number of DP in an eligible trip exceeds the number of DP scheduled per formula in 25.V
EACH
FAR EXTENSION
3:00
If a pilot’s duty period is extended beyond operational limits
FIELD EMERGENCY
150% If a pilot departs his location to position for a FEA trip, or blocks out on a revenue portion of the trip
GRID PENALTY EVENTS SEECHART 3CH/event and/or 50% premium – refer to chart next page
EACH
INTERMEDIATE STOP
1:30
Flight deck DP not operating in critical period >4:30 w/int. stop >2 but <4 hours each subsequent flight
B ASE REPLACEMENT
OVERAGE
RECALL FROM REST
SPECIAL PROJECT
TAXI
WX REPLACEMENT
150%
200%
EACH
3:00
HOUR
$100
>3 or TR
EACH
1:00
EACH
2:30
If a trip extends more than 2 hours into time scheduled free from duty at base (up to 12 CH @ 150%)
If a pilot earns more than 12CH of overage, the excess shall be paid at 200%
If a pilot is recalled from a legal rest period
A pilot assigned to a special project while on a scheduled day off, not more than 8hours/day
A pilot who reports for or performs aircraft ground ops for a purpose other than flight (>3CH/Trip Rig)
If on a trip or base standby in addition to other pay due - Must Submit Pay Log
If a CAP (away from base on a trip) is removed from scheduled activity to replace a wx restricted CAP
GRID PENALTY EVENTS
Each Event counts as a separate Grid Penalty Event – compare Actual to the International Grid
Reference CBA 12.D.10 and 4.EE
34-IN-168
DUTY PERIOD
LAYOVER
REST STATES
LANDING LIMITS
30-IN-120
If Trip did Not
Exceeds Max Grid Layover was Less >4 Not Adjusted
Exceeds Grid
If Trip did Not
Conform to
Duty for Sleep
than Grid Min
Rest States in a Landing Limits in a
Conform to
State by >1:30
Layover (12 or 14) Row (each >3=GPE) Single Duty Period 12.D.2g (using 30) 12.D.2g (using 32
YES
3CH
1
NO
YES
0 DUE
DO BOTH
GPE’S TOUCH
A SINGLE 48
HOUR PERIOD?
NO
NO
50% PREM
2
IS ONE GPE A
30-IN-120 OR
34-IN-168?
3CH/EVENT
YES
NO
>2
IS ONE GPE A
30-IN-120 OR
34-IN-168?
DO ALL GPE’S
TOUCH A
SINGLE 48
HOUR PERIOD?
0 DUE
CBA REF
BASE REPLACEMENT
BLOCK OVERRIDE
CRITICAL PERIOD
4.AA & 25.Q
4.FF
4.GG
4.W & 25.S &
25.M.3.d
DISRUPTION
PAY CODES: AFB, CIA, M/U, MUV, MUD,
MUS, MUV, PDO, PNP, TRP, SON, SWP
HOW MANY GPES OCCURRED DURING THE TRIP?
IS GPE A 30IN-120 OR 34IN-168?
EXTRA PAY
YES
NO
YES
3CH+ 50% PREM
EXTRA DUTY
FAR EXTENSION
FIELD EMERGENCY
GRID PENALTY
INTERMEDIATE STOP
OVERAGE
RECALL FROM REST
SPECIAL PROJECT
TAXI
WX REPLACEMENT
4.Y & 25.V
4.X & 25.T
4.R & 25.R
4.EE & 12.D.2
4.HH
4.BB
4.Z
4.S
4.U
4.CC
DEADHEADS & DEVIATIONS
Reference CBA 8 for details
CLASS OF SERVICE
$
* COMPANY DISCRETION, DISCOUNTED, Y=COACH, C=BUSINESS, F=FIRST
SKED BLOCK HOURS
DUTY TIME
CLASS OF SERVICE
>2:30 (pure Int’l Only)
C or F*
<5:00
Y
>5:00 but < 10:00
C or F*
$
$
>10:00
F , C /C, F
$
Non-Stop Only
>16:00
F , F, C
FDX+DH is >8:00
<11:30 & DH <1:30 block
Y - Domestic Only
FDX+DH is >8:00
C or F*
If neither C or F is available, next highest class may be booked if
scheduled duty period is <16:00 or flight is for “operational recovery”
DEVIATIONS - GENERAL
***Deviation Notifications shall occur NLT 60 hours prior to the
showtime of the scheduled DH***
If already deviated on DH that originates or terminates in location outside
lower 48, Canada, or Mexico, a pilot may not trade, drop, or authorize a
bump if <14 days to the showtime of the trip
Definitions:
Domestic – A DH that operates solely within the contiguous 48 US
International – A DH that originates or terminates in a location outside
the contiguous 48 US
Intercontinental – A DH that originates on one continent and terminates
on another continent, and is scheduled for more than 5 block hours
FRONT-END DEVIATIONS
1. Notify FDX NLT 60 hour prior to showtime of scheduled DH.
2. Check-in for the flight no earlier than 60 hours and no later than 4
hours prior to the showtime of the originally scheduled DH. May also
satisfy Final check-in if already in position.
3. Perform Final Check-in shall be NO LATER THAN:
Ø 8 hours (entirely within North America); or
Ø 12 hours (non-intercontinental DH); or
Ø 18 hours (intercontinental DH); or
Ø Scheduled arrival time of company scheduled DH if <18 hours
Prior to the showtime of a revenue flight/standby period within 100 nm
(else distance approved by Fleet Captain).
If joining the originally scheduled DH, pilot shall check-in upon arrival at
the departure gate of the originally scheduled DH flight.
MID TRIP DEVIATIONS
A pilot may deviate from a scheduled DH between any two revenue
segments of a trip only with prior approval of the Fleet Captain. Must be
Pre-Approved (use “Pre-Approval” tab on PFC Expense Report Home.)
BACK END DEVIATIONS
1. Notify FDX NLT 60 hours (INT’L), 8 hours (DOM) prior to showtime of
scheduled DH (unless airline requires earlier notification to avoid
penalties, then must occur 12 hours prior to no penalty deadline.
Reserve and SUB pilots must call CRS within 30 min. of the arrival time
of the SCHEDULED DH for post-duty availability (25.M.3.f & 25.H.3.f)
DEADHEAD BANKS 8.A.4
Baseline Fare – Established between 7 days prior & 2 days after bid pack
publication; or, for trip revisions or trips built after bid pack publication –
when the company constructs or revises the trip.
Established Fare – Determined after FO Bids published & NLT 14 days
prior to scheduled DH departure; or for trip revisions or trips built after bid
pack publication – when pilot is assigned trip (if > 14 days), 14 days prior,
or at time trip is constructed or revised (if < 14 days.)
A deviation bank will be established with the value of DH tickets for all
trips flown during the bid period and any DH tickets for recurrent training.
For C/O trips, the bank is applied to the bid period containing the
showtime for the DH.
Deviation Bank Credit:
1/ For deviation notification prior to the first day of the bid period in
which the trip begins, the pilot’s deviation bank shall be credited with the
HIGHER of the Baseline Fare or the Established Fare.
2/ For deviation notification on or after the first day of the bid period in
which the trip begins, the pilots deviation bank shall be credited with the
Established Fare.
3/ For trip revisions and trips constructed after the publication of the
bidpack, the pilot’s deviation bank shall be credited with the HIGHER of
the Baseline Fare or the Established Fare.
If deviation expense claims for a given bid period are less than the
deviation bank credit for that bid period, 50% of that balance (DBA) shall
be available to offset past or future deviation bank overspends as follows:
1/ The DBA shall be applied to the immediately preceding bid period
2/ Any DBA balance remaining after (1) shall be added to the pilot’s
deviation bank in the immediately subsequent bid period
HOTEL ROOM CANCELLATION BANK (HRC)
For all hotel rooms cancelled by a pilot through CRS or PFC at least 26
hours prior to the scheduled hotel check-in, $35 (domestic) or $65
(international) shall be credited to the HRC if the pilot operates the trip.
HRC bank credits shall be available to offset allowable/reimbursable
deviation bank expenses incurred in any bid period, capped at $10,000.
On property sleep rooms are not guaranteed to pilots who cancel
company scheduled hotel rooms (e.g. IND day rooms.)
NOTES
Seat Selection fees are allowable/reimbursable (charged to company credit
card, receipt required) up to: $40/segment or $80/positioning sequence
If a pilot scheduled for a nonstop DH over 16 hours on duty who is not in
FC, deviates in order to obtain FC on another carrier, the pilot shall include an
email from Global Travel indicating FC was not available on the originally
scheduled DH when the booking was made; which entitles the pilot to be
reimbursed for his deviation ticket up to the full fare FC cost of a direct,
nonstop deviation DH whose origin and destination match the scheduled DH
regardless of deviation bank value.
If a pilot scheduled for a DH less than 16 hours on duty but more than 10
scheduled block hours, who is booked in Y, deviates in order to obtain a
higher class of service on another carrier; the pilot’s Deviation Bank shall be
credited with 130% of the Established Fare and the pilot’s deviation travel is
NOT required to match the scheduled DH routing.
Fees associated with an unused deviation ticket shall NOT be allowable unless
a Company schedule change was the reason, not to exceed $25.
CURRENT FAR121 FLIGHT / DUTY TIME LIMITATIONS & REST REQUIREMENTS
MAX DUTY TIME
(CBA MAY BE MORE
RESTRICTIVE )
MIN REST
REQUIREMENTS
DOMESTIC
REDUCED REST
REQ’S (2ND REST
FLAG
1,000 hours (Calendar Year)
100 hours (Calendar Month)
30 hours (7 Consecutive Days)
8 hours (Single Duty Period Scheduled)
1,000 hours (12 Calendar Months)
32 hours (7 Consecutive Days)
100 hours (Calendar Month)
8 hours (24 Consecutive Hours)
300 hours (90 Consecutive Days)
120 hours (30 Consecutive Days)
12 hours (24 Consecutive Hours)
350 hours (90 Consecutive Days)
<9 hours block = 16 hrs
≥9 hours block = 15hrs
During 24 consecutive hours:
<8 hours block = 9 hours rest
≥8 hours block = 10 hours rest
≥9 hours block = 11 hours rest
Domestic 1-in-10 must be at base
(not FAA mandated)
SUPPLEMENTAL
PILOTS
FLIGHT HOUR
LIMITS
DOMESTIC
1,000 hours (1 Calendar Year)
100 hours (30 Consecutive Days)
2
8 hours (Single Duty Period)
3
12 hours (Single Duty Period)*
4
16 hours (Single Duty Period)*
No regulatory limit – DO req’d > 16 hours**
2
16 hours
No regulatory limit – DO req’d > 18 hours**
3
18 hours
No regulatory limit – DO req’d > 20 hours**
4
20 hours (may exceed - DO req’d > 20 hrs*)
> 2 times block hours flown since preceding
rest (not less than 8 hours)
>8 hours = >18 hours rest
If >20 hours in 48 or 24 in 72 = >18 hrs rest
DBL crew rest upon return to base = 2X total
hrs. flown as DBL crew since last rest at base
If > 20 hours in 48 or 24 in 72 = > 18 hrs rest
4 Pilots = 10 hrs after duty period of <24 hrs
4 Pilots = 16 hrs after duty period of >24 hrs
DBL crew rest upon return to base = 2X total
hrs. flown as DBL crew since last rest at base
<8 hours block = (reducible to 8 hrs
* Adequate Sleeping Quarters Required
rest w/ >10 hours rest NLT 24 hrs)
** Authorization required from Flight Operations Duty Officer prior to takeoff when the flight plan
≥8 hours block = (reducible to 8 hrs
enroute and taxi time indicates duty time in excess of 16, 18, or 20 hours as applicable
rest w/>11 hours rest NLT 24 hrs
MUST BEGIN NLT
24HRS AFTER START ≥9 hours block = reducible to 9 hrs
OF REDUCED REST) rest with >12 hours rest NLT 24 hrs
CBA LIMITS MAY BE MORE RESTRICTIVE
(see previous pages and CBA 12.C & 12.D for full restrictions)
JUMPSEAT GUIDE
Jumpseat policy and contract provisions are listed in Section 26.J, the Pilot
Benefit Book (PBB), found on pilot.fedex.com under “Contract Administration”
and on the FedEx INTRAnet, keyword “Jumpseat Certification Guide.”
PLEASE CHECK HTTP://JUMPSEATINFO.ORG FOR THE MOST CURRENT LISTING
PROCEDURES, WHICH IS UPDATED REGULARLY.
THIS GUIDE IS ONLY UPDATED ANNUALLY.
FEDEX ONLINE JUMPSEAT PROCEDURES
To list for a BUSINESS or STAGING jumpseat:
Business may be booked anytime within 72 hours of a company calendar activity
- this prevents being bumped by a non-pilot. Consideration should be given to
buying a ticket if you have a deviation bank to preclude possibly bumping a pilot
with no bank.
uUse the jumpseat website on pilot.fedex.com
uCall Jumpseats 800-544-9040 or 901-224-5420, #2
To list for a PERSONAL jumpseat:
uUse the jumpseat website on pilot.fedex.com
uCall Jumpseats 800-544-9040 or 901-224-5420, #2
To request a jumpseat on a CHARTER flight email: [email protected]
QYou must list at least 1 hour prior domestic, 2 hours prior int’l.
QAlways remember to ask the Captain’s permission to ride on the
airplane - being listed as a jumpseater does not give you the right
to ride! ALWAYS ASK - both on and offline.
QCatering is not provided on domestic flights unless scheduled for the
jumpseat and domestic catering parameters are met.
QThe captain email system is a company policy; reference FOM Section
2 to determine which aircraft can be booked prior with the Captain’s
permission. If necessary, e-mail the Captain (cc: [email protected])
asking permission to ride in the cockpit - include the flight number and
zdate in the subject. Captains approving the request should “reply all.”
QALWAYS call jumpseats WHEN BOOKED in STANDBY to determine
your bump eligibility. If you do not have bump authority and decide to
make other arrangements, please cancel your standby reservation
ASAP so that another pilot may book the jumpseat.
QReservations must be cancelled AT LEAST TWO HOURS PRIOR if
booked in BUSINESS and at least SIX HOURS PRIOR if booked as
personal or staging in accordance with company policy. A no-show
for a BUSINESS jumpseat may result in lost privileges for 2 days; a noshow for other jumpseats may result in a suspension of 30 days for the
first offense and 90 days for a second offense. Always contact the
MEC if this occurs. Depending on circumstances, privileges have
been reinstated.
QNeither the company nor global travel may EVER suggest
jumpseating on another airline in support of company business (to
do so is a violation of jumpseat protocol and policy). A deadhead
ticket must always be provided with rare operational circumstances
requiring use of FedEx jumpseat. In that case, when the contract
parameters are met, the company may schedule a pilot to ride on a
FedEx jumpseat for company business.
QCall 901.797.4106 in MEM when jumpseating with golf clubs/bikes!
DRESS CODE WHILE JUMPSEATING ON FEDEX
Casual attire is approved as proper dress while traveling on FedEx only.
In all cases, you must present a neat and clean appearance. As a safety
measure appropriate footwear and attire are required to ride any jumpseat.
The following items are considered inappropriate jumpseat attire:
uMicro-miniskirts, shorts, t-shirts/shirts with no collar, jogging suits,
workout clothing-sweats, bare midriff, tight and/or sheer/see through
clothing, tank, sheer, strapless, or spaghetti strap tops, beach clothing.
uHigh heeled shoes, sandals, mules, or spiked-heeled shoes are
considered unsafe footwear and are not permitted.
uJumpseating is not permited while you have a beard or goatee.
BUMPING PRIORITY ON FEDEX
Bumping must be coordinated with Jumpseat Administration. If you are
trying to get on a flight that is full with Business or Staging priority, you may
bump Personal travel status within the business day restrictions of FedEx
policy. The bumping pilot must call Jumpseat Administration and ask if
there are any reservations that they may bump. The only way Business
bumps staging is in the event of a tail swap and less seats are available.
As a FedEx pilot traveling within 72 hours of a VIPs Calendar activity,
you are authorized by flight management to utilize Business priority
ANYTIME. This includes between your staging address and base, or
anywhere in the field. In any case, last minute bumps should be
coordinated with the PIC.
PROCEDURES FOR OTHER FEDEX EMPLOYEE JS RIDERS
For jumpseat procedures, rules, and policies applying to other FedEx
employees traveling aboard FedEx aircraft, please refer to the FOM. In
short, to occupy a flight deck jumpseat, a non-pilot company business
jumpseater must be a GOC dispatcher (required annual observation); or on
the approved list on pilot.fedex.com; or approved by individual authorization
letter; or in possession of an FAA Form 8430, with a specific travel date
and specific flight authorized. All other non-pilot jumpseaters (Business
or Not) MUST RIDE IN BACK and only on IRCD equipped aircraft. At
show time, if you question the cockpit access authority of the traveler
contact the Duty Officer and Jumpseat Administration. Follow-up with the
MEC Jumpseat Chairman and always check company ID and expiration
date, regardless of possession of a company policy issued boarding pass.
PROCEDURES FOR OFFLINE PILOTS TO RIDE FEDEX
Under current FedEx policy, only pilots of other approved CASS airlines
can ride a domestic jumpseat or courier seat. Call Offline Jumpseat
Reservations 1-866-357-5711 and provide the agent with the required
information. If the phone line is busy or not answered, do not leave a
message. Offline procedures (OJS Guidelines) are available on the
jumpseat page of the ALPA website. An offline pilot may make a
reservation no less than one hour prior to the scheduled flight. Operating
FedEx pilots should always check with jumpseats before heading to your
aircraft at any hub. It is possible an off line pilot has listed and showed
AFTER your release was published. In this case you may not know the
pilot has listed and is waiting until you receive your weight and balance—
then it’s too late! The FedEx flight schedule is available three weeks in
advance via the FDX MEC website or the ALPA National JS Committee
website - http://www.jumpseatinfo.org.
CASS JUMPSEAT AGREEMENTS
CASS allows for pilots of a participating airline to ride in the cockpit
jumpseat of another CASS airline, subject to electronic verification. All
CASS airlines are vetted by FedEx ALPA and FedEx management for
viable reciprocity; hence all CASS airlines may not be authorized for
reciprocity with FedEx. If you would like ALPA to consider authorizing
a specific carrier, contact the FedEx Jumpseat Committee. Company
ID, medical, and pilots license are required to jumpseat using
CASS. Passports are no longer required by the TSA but may be
required by individual airline policy. Most airlines currently not
participating in CASS allow FedEx pilots to ride as a jumpseater if an
empty seat is available in the cabin. The following guidelines and
restrictions should be observed while jumpseating on another airline,
unless otherwise noted:
QJumpseat riding is ALWAYS subject to Captain’s discretion and
applicable FARs. Company ID, FAA, medical certificates, and (when
asked) passport should be presented to the agent and/or the
Captain.
QNever Jumpseat on a flight in which you also hold a revenue
ticket. Never allow a gate agent to talk you into jumpseating on
a flight on which you hold a revenue ticket. Both these actions
seriously violate jumpseat protocol and immediately jeopardize
our offline jumpseat agreements.
QDress code is uniform, business, or business casual as stated (no
jeans off line).
QJumpseat availability should be first come, first serve, however,
today most airlines give their own pilots and subsidiaries a higher
priority. Most airlines allow multiple jumpseat riders when open
cabin seats are available.
QCheck-in procedures vary by airport and airline. Allow sufficient time
to check in at either the ticket counter, gate, or in some cases both.
As a uniformed pilot, liquid and gel restrictions do not apply. Current
TSA rules do not require a boarding pass to pass through
screening, however in a very few airports, you may be required to
get a jumpseat boarding pass from the ticket counter. (File a
Jumpseat and Security Report). A few airlines allow a prospective
jumpseater to make a non-rev listing (PNR) prior to travel by calling
their reservations number during off-peak times (not during normal
business hours).
QRemember, jumpseating is a PRIVILEGE requiring professional
conduct at all times. Be courteous to agents when requesting the
jumpseat. Always ask the Captain’s permission and offer thanks for
the ride, even if occupying a cabin seat. Never let an agent rush you
past the cockpit without asking the Captain’s permission. FARs
require the Captain know you’re aboard, and as evidenced by
several thousand archived NASA reports—you may be utilized as a
crewmember in the event of a security or emergency event.
AIRLINE JUMPSEAT POLICIES*
*See ALPA JS guide online (www.jumpseatinfo.org) for more details,
explanations, & restrictions
KEY:
CASS: Y = CASS participating airline, N = Not participating in CASS
(Jumpseating on Non-CASS airlines may be possible at the discretion for the
Captain, dependent on a cabin seat being available)
List: Y = Required, R = Recommended, N = Not required/requested
Check-In: Check-in requirement at gate or ticket counter
Dress Code: B=Business Attire, BC=Business Casual, N=Neat & Clean,
C=Casual, U=Uniform (No Jeans Offline!)
Int’l: Y = International Available, N = N/A. Taxes & Fees may be due for int’l.
#JS: M = Multiple, C = # of cockpit js (does not necessarily mean sit in cockpit)
Airline
Air Canada*
800.413.1113
aircanada.ca
Air Cargo Carriers
414.482.1711
aircar.com
Air Jamaica
800.523.5585
airjamaica.com
Air Transat
866.847.1112
airtransat.ca
Air Transport Intl
937.366.5018
airtransport.cc
Air Wisconsin
800.325.9999
airwis.com
Airborne Express*
937.366.2563
airborne.com
AirNet Express
877.293.8463
airnet.com
Alaska
800.252.7522
alaskaair.com
ACE Air
907.334.5140
aceaircargo.com
Allegiant
702.505.8888
allegiantair.com
Aloha Air Cargo
808.8365244
alohaaircargo.com
CASS
List
✓In
Dress
Int’l
#JS
N
Y
60
BC
Y
C
Must call 800.413.1113/204.941.2887 7:30-23:20
CT and select “Reciprocal JS Registration.”
Y
Y
60
BC, U
N
C
Cargo SH330’s & 360’s throughout Midwest, west,
and SE US. Call dispatch (x1) from more info.
N
Y
60-90
B, U
Y
6
Select option 6 to list. Gate check-in US, Counter
Check-in Int’l. Call 888.359.2475 in Jamaica.
N
N
60
BC
Y
C
Sked and charter flights from Canada,
at Captains discretion
Y
Y
60
B, U
C
Call ahead to reserve and check departure times.
Also 937.366.5015 or 800.763.3973.
Y
N
30/60
BC, U
Y
M
American Connection. Route map online.
Ticket counter check-in for int’l.
Y
Y
90
BC, U
Y
C
Res open M-F 8-4:30 ET. Reconfirm w/in 24 hrs.
Call 937.366.2450 for same day cancellations.
Y
Y
60
C
N
1
Nationwide – 145 AC, 600 Deps. Skeds online.
Call dispatch to reserve.
Y
N
30
BC, U
Y
M
Flight deck JS N/A for int’l.
Y
60
C
N
C
Alaska Central Express – 1900’s, EMB120’s in AK.
Call for flight sked and js requests. Cold wx clothes.
Y
N
60
BC, U
N
M
Also does charters for Harrah’s out of IFP
and UTA.
Y
Y
60
BC, U
N
C
Call dispatch to list. 24/6 Ops, late night to major
Airports in the Hawaiian Islands.
Airline
CASS
List
✓In
Dress
Int’l
#JS
Atlas*
Y
Y
60
BC, U
Y
C
http://myidtravel.com/myidlisting, user FXstaff, pass
023. Use OAL or D6 by phone. U/L JS domestic.
Y
Y
90
BC, U
Y
M
MIA hub to Caribbean and Latin/South America.
List 24 hours prior to travel.
Y
Y
BC, U
Pending. Please see Jumpseatinfo.org for up to
date info.
Y
Y
60
BC, U
N
C
737’s & DC9’s.
Call for more info.
Y
N
45
BC, U
N
C
JS may be sked up to 30 days in advance.
Call skeds or 866.779.3452 x4, to list.
Y
N
60
BC, U
Y
M
Delta connection,
including Canada, Mexico & Caribbean.
Y
Y
60-90
BC, U
Y
C
800.462.2012
atlasair.com
All reservations are handled via the WEB ONLY
American
888.933.5922 x3
aa.com
Amerijet Int’l
305.704.9640
amerijet.com
AmeriFlight
Ameristar
800.368.5387
ameristarjet.com
ASTAR
859.980.1811
ASA
800.221.1212
flyasa.com
Cape Air
N
Y
60
BC, U
Y
C
Must occupy cabin seat & pay appropriate fees &
taxes. Call to list, M-F 0830-1730 EST. Recip req’d.
Y
N
45
N
N
C
NW Alaska service. Skeds online. Call (listed) else
907.304.3080 or 907.443.8985 for info or to list.
N
Y
60
BC
Y
Must occupy a cabin seat. Must call to list in
advance, ext 444, M-F 0800-1700CST
N
Y
60
BC
Y
_
Must list in advance by calling 0800-0100 AST. Must
occupy a cabin seat & pay appropriate taxes & fees.
Y
Y
60
BC, U
N
C
800.352.0714
flycapeair.com
Check schedules online. Check-in at the gate.
Bearskin
888.451.4357
bearskinairlines.com
Bering Air
907.443.8980
beringair.com
Calm Air
877.839.2256
calmair.com
Canadian North*
800.661.1505
canadiannorth.com
Capital Cargo
800-593-9119
capitalcargo.com
Centurion Cargo
305.871.0130
centurioncargo.com
Chautaqua
AA.DL.UA #’s
flychataqua.com
CommutAir
800.525.0280
commutair.com
Y
y
60
BC, U
N
C
Reserve in advance, preferably 24hrs notice. Call
flight ops to check schedules and reserve.
Y
Y
60
BC
Y
C
Check skeds online.
Contact flight control for listing ext 1481 or 1454.
Y
N
60
BC, U
N
M
Multiple J/S. Connection carrier for AA, United,
Delta
Y
N
60
BC, U
N
C
Connection for United, Based out of EWR & CLE.
AFT FA jumpseat for CommutAir Pilots only.
Airline
CASS
List
✓In
Dress
Int’l
#JS
Compass
Y
N
30
BC, U
N
M
800.221.1212
compassairline.com
Delta*
800.221.1212
delta.com
Dynamic Airways
336.790.7533
airdynamic.com
Delta Connection. Check in at the gate.
Y
N
30-75
BC, U
Y
M
Gate check in domestic. Int’l – gate check in US,
ticket counter check in int’l – must pay taxes/fees.
Y
Y
60
BC, U
Y
M
Skeds online. Call to list, opt 3.
Great Lakes
Y
Y
60
BC, U
N
C
Call Dispatch to be cleared through the no fly list.
Also operate “Ohana” by Hawaiian.
Y
N
30
BC, U
Y
M
Delta Connection. International jumpseat show up
90 minutes prior. First Come, First serve basis.
Y
Y
60
BC, U
Y
C
http://myidtravel.com/myidlisting, user FXstaff, pass
023. Use OAL or D6 by phone. U/L JS domestic
Y
Y
60
C
N
2
Call dispatch to list. Flights to most major Alaska
towns. Dress for season.
Y
N
60
BC, U
N
M
AA, DL, UA connection. No jeans or tennis shoes.
Unlimited JS. Please check in with the Captain.
N
Y
60
BC, U
Y
M
Call to list - a locator number will be issued. Check
in at counter for boarding pass.
Y
Y
45
BC, U
Y
M
Listing highly recommended via http://ifc.id90.com.
User Name fxemp Password 023
Y
N
60
BC, U
N
C
UA, DL Connection. JS priority software may not
filter correctly - a polite challenge may be req’d.
Y
Y
60
BC, U
N
M
800.554.5112
greatlakesav.com
Call Pass Bureau 0900-1700 M-F, MST to list
Empire
208.292.3850
empireairlines.com
Endeavor
800.221.1212
endeavorair.com
Envoy
888.933.5922 x3
aa.com
Everts Air Cargo
907.450.2355
evertsair.com
ExpressJet
AA.DL.UA #’s
expressjet.com
First Air
800.267.1247
firstair.ca
Frontier*
800.432.1359
flyfrontier.com
GoJet
UA.DL #’s
gojetairlines.com
Hawaiian*
800.367.5320
hawaiianair.com
Horizon
800.547.9308
horizonair.com
Island Air
800.838.5566
islandair.com
Jazz*
800.413.1113
aircanada.com
Y
Y
60
BC, U
Y
M
HNL must check in at service podium, not gate. All
int’l JS must list on ID90.com, user fxemp, PW 023.
Y
N
60
BC, U
Y
C
Int’l to Canada, limited to seats in cabin.
Call for information.
Y
N
30
BC, U
N
M
Ask for ACM form then present form, FDX ID, & pilot
certificate to agent once boarding begins.
N
Y
60
BC
Y
M
List by calling, option 1, then 5, 0730-2330 CST.
Retain PNR code. CIC*801/66 if agent is unfamiliar.
Airline
CASS
List
✓In
Dress
Int’l
#JS
Y
Y
60
BC, U
Y
M
888.538.2997
Call to list highly recommended, option 1 then 1.
jetblue.com
Boarding priority is set by check in time stamp.
Y
Y
60
BC, U
Y
C
Kalitta Air
800.521.1590
To reserve JS in advance and check schedules, call
kalittaair.com
flight operations.
Y
Y
60
BC, U
Y
M
Kalitta Charters II
800.448.5150
To reserve JS and check schedules call, option 2.
kalittaair.com
They will inform you were to meet the crew
N
Y
60
BC
Y
C
Kelowna Flightcraft
jetBlue
250.765.8397
kfcrews.alpa.org
See website for complete listing information.
National
N
30-60
BC, U
N
M
UA, American Connection.
First come, first serve basis.
Y
N
60
BC, U
Y
M
No JS on military flight or to military bases. Call
Dispatch for info or walk up to gate.
Y
Y
120
BC, U
N
C
Call for res 0600-1200 M-S, 1500-2100 Sun EST.
Res are req’d 24 hrs to NLT 2 hrs prior to dep.
Y
Y
60
BC, U
Y
C
407.283.6271
nationalairlines.aero
Call Flight Ops to check schedules and request JS.
Mesa Air
800.637.2247
mesa-air.com
Miami Air Int’l
305.876.3678
mapa-online.org
Mountain Air Cargo
828.466.6763
airt.net/mac.html
North American
Y
Y
Y
60
BC
Y
C
770.268.7930
JS is permitted on flights using civilian airports. Call
northamericanair.com
or email to list, [email protected].
Y
Y
60
C
N
C
Call for flight info and JS request (or 800.727.2141.)
AK ops, dress warm! Su/Mo ops slow. Tu-Sat norm.
Y
Y
60
BC, U
Y
M
Omni
918.831.3060
For flight schedules call Dispatch.
omniairintl.com
Multiple J/S available.
Y
N
60
C, NC
N
C
PenAir
800.448.4226
AS Commuter, AK bush. Info via website or call res.
penair.com
Cargo skeds call dispatch at 907.771.2506
Y
N
30
BC, U
N
M
Piedmont
800.428.4322
Connection carrier for American.
piedmont-airlines.com
First Come, First Serve Basis
Polar Air Cargo*
Y
Y
60
BC, U
Y
C
Northern Air Cargo
800.478.3330
nacargo.com
800.462.20912
polaraircargo.com
Provincial
800.563.2800
provincialairlines.ca
PSA
937.454.0129
psaairlines.com
All reservations are handled via the WEB ONLY
N
Y
60
BC
Y
C
Listing req’d. Call Res (alt 709.576.1666) to list 3
days – 1 hour prior. Limited 1 fly/city pair/day.
Y
N
30
B, U
Y
M
International available to Canada, Check in at gate.
Call Flight Control for further info.
Airline
CASS
Y
List
✓In
Dress
Int’l
#JS
N
60
BC, U
N
C
907.243.6633
Formerly ERA, also Hageland Aviation
flyravn.com
http://myidtravel.com/myidlisting, FXstaff, 023
Y
N
60
BC, U
N
M
Republic
800.428.4233
Connection carrier for F9, US.
republicairlines.com
Route map on website.
Y
Y
45
BC, U
Y
C
Seaborne
340.692.1112
Serves Caribbean. Skeds on website. Call to list.
seaborneairlines.com
First come, First Served. 45 min prior check in.
Y
N
30
BC, U
N
C
SeaPort
888.573.2767
Call to list encouraged.
seaportair.com
Hubs PDX, SAN, MEM, JNU.
Y
Y
60
BC, U
N
M
Shuttle America
DL or UA #’s
Connection carrier for DL, UA connection carrier.
shuttleamerica.com
List at the ticket counter or gate.
Y
N
60/90
BC, U
Y
M
Silver Airways
800.229.9990
UA connection carrier.
silverairways.com
Check in at ticket counter or gate. Multiple J/S.
Y
Y
60
BC, U
N
C
Sky King
863.709.0007
Current flight skeds online. For seat availability
flyskyking.net
, call dispatch, ext 2
Y
Y
60
BC, U
Y
C
Skyway Enterprises
800.266.6354
Call Flight Ops for flight info & res. Listing req’d 24
skywayent.com
hrs – NLT 2 hours before departure.
Y
Y
30
BC, U
Y
M
SkyWest
DL or UA #’s
AA, AS, DL, UA connection.
skywest.com
CASS maybe limited to main line partner.
Y
Y
120
BC, U
Y
C
Southern Air*
888.759.5700
Flight skeds & travel request forms available online.
southernair.com
www.southernair.com/services-supernumerary.htm
Y
Y
60
BC, U
N
M
Southwest
866.359.7967
Phone listing ahead of time will expedite request at
southwest.com
the gate.
Y
Y
60
BC, U
N
C
Spirit
Listing recommended online, Team Travel & OA
866.609.8858
Travel/Jumpseat, then Other Airlines. Code =
spirit.com
nklist14
Y
N
60
BC, U
N
C
Sun Country
800.359.5786
Check in at the gate. Fill out jumpseat form and go
suncountry.com
to the gate to ask the captain’s permission
Y
N
60
BC, U
N
C
Trans States
AA.UA #’s
For AA flights must list under AA procedures. May
transtates.net
speak w/Capt. if agent is unaware of JS agreement.
Y
Y
60
BC, U
Y
M
United*
800.241.6522
Prelisting thru res as OMC is not req’d. For int’l gate
united.com
check in US, ticket counter int’l. ‘L’ boarding priority.
Y
UPS
800.228.2739
Res up to 10 days in advance by calling ops, opt 4,
inside.ipapilot.org
1, 1. Alt # 502.359.8849. Check website for skeds.
RAVN Alaska
Airline
CASS
List
✓In
Dress
Int’l
#JS
60-90
BC, U
Y
M
877.872.3000
US to Caribbean & Mexico.
usa3000airlines.com
Check website for skeds.
Y
N
45
BC, U
N
M
Virgin America
877.359.8474
First come, first serve Basis.
virginamerica.com
As many JS as open seats.
Y
60
BC, U
N
M
Vision
877.359.2538
Check website or call for info.
visionairlines.com
List at the counter or gate
Y
N
60
C
N
M
Warbelows
907.374.6211
Interior and Northern Alaska. Skeds on website.
warbelows.com
Check in or call dispatch 1 hour prior to departure.
N
Y
60
BC
Y
C
Westjet*
877.435.9952
Must list via phone. Taxes and fees are due. Limited
westjet.com
1flt/city pair/day.Limited to 2 carry ons.
Y
Y
60
B, U
Y
M
World
770.632.8030
Call Dispatch for skeds and to list. Dispatch will
worldair.com
send authorization to the crew.
Y
Y
BC, U
N
C
Xtra Airways
775.738.4646
Call Dispatch for more information. For flight
xtraairways.com
information call 800-438-7554.
USA3000
Y
JUMPSEAT LIBRARY
The FedEx Jumpseat Committee provides extensive information on their
website regarding Jumpseating. Please check the website for links to the
PBB, Jumpseat Awareness Form, IRCD procedures, Captains Authority,
ALPA Jumpseat Guide, the Jumpseat Finder and other information. You
can access FDX MEC Jumpseat Committee website via http://fdx.alpa.org
by selecting “Committees”, then “Jumpseat” or directly via the following link:
www.jumpseatinfo.org
MY ID TRAVEL
Myidtravel.com – Interline Travel Benefits
To utilize, MUST FIRST take “Travel Certification Test!”
• Must pass the test before purchasing discounted tickets
• Must retake certification test every 6 months
To take Travel Certification Test:
• Must be on FedEx Intranet computer with Flash installed
1. Enter CTMS in keyword search
2. Login to system with Employee # and VIPS password
3. Click “Student” in main menu (on left)
4. Click “Catalog” and then click “Search”
5. Type “Interline Discount Travel” in title field then “Submit”
6. Link to test appears, click on “GLBTRVL”
7. Click on “Interline Discount Travel” then “Intro” to begin
• Must successfully complete all 5 sections. Many questions
require the selection of multiple answers – select all that apply.
If you miss one, back up and try again.
• Print out and refer to FAQs, info helpful on test.
• Time required for test is approximately 45 minutes.
To Register:
• Go to myidtravel.com and click “Register.”
• Username is FedEx employee number.
• Instructions self-explanatory. List all eligible dependents.
Some airlines utilize myidtravel.com/myidlisting for jumpseat
listing. Select employing airline = FedEx, username = FDXStaff,
password = 023 (refer to airline jumpseat procedures on previous
pages else fdx.alpa.org then Jumpseat Committee for more info.)
KNOWN CREWMEMBER
www.knowncrewmember.org
• May utilize for business or personal use - EXCEPT for personal
international travel. Crewmembers are no longer allowed to use the
KCM access point for personal travel from the US to an international
location. NOTE: Crewmembers traveling from the US to international
locations on company business may continue to use the KCM access
points. Company business includes (but is not limited to) the following:
Flight Operations, Training, Crew Positioning, Deadheading, Other
Company Business.
• Uniform is NOT required
• May bring personal property through as long as it is NOT on the
TSA prohibited items list!
o http://www.tsa.gov/travel/security-screening/prohibiteditems
• May be selected for random screening (in which case liquid
exemptions may not apply)
• Pets are not allowed through KCM
For participating Airlines, Airports, and FAQ, please refer to
the KCM website (above) else the ALPA app for iOS or
Android for more information.
DEVIATION CHECK-IN RECORD
JANUARY
Trip
Ref #
Trip
JULY
Ref #
FEBRUARY
Trip
Ref #
Trip
AUGUST
Ref #
MARCH
Ref #
Trip
APRIL
Ref #
SEPTEMBER
Trip
Ref #
Trip
OCTOBER
Ref #
Trip
Trip
MAY
Ref #
NOVEMBER
Trip
Ref #
Trip
JUNE
Ref #
DECEMBER
Trip
Ref #
dec1_1 10/16/2016 10:34 PM Page 1
December 2016 Bid Month (5 week)
SUN.
MON.
NOVEMBER 2016
S M T W T F S
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30
4
11
TUES.
WED.
28
29
5
6
12
CAP BID CLOSE
Conf/Input 13
OPEN
PAYDAY
! Nov. Expense
Report Filed
PARKING CODE
THURS.
30
7
FO BID CLOSE
Conf/Input 14
OPEN
JAN BID
OPEN
PAYDAY
FRI.
SAT.
1
2
3
8
9
10
15
CAP Conf/Input CLOSE
16
FO Conf/Input CLOSE
17
HANAKKAH
VIEW/ADD
OPEN
18
CHRISTMAS
DAY
25
NEW YEAR’S
DAY
NOV. EXPENSE
REPORT
1
DUE
19
VIEW/ADD
CLOSE
20
SWW OPEN
21
2NDARY
LINES
COMPLETE
28
22
SWW CLOSE
23
24
29
PAYDAY
30
31
29
30
HOLIDAY HKG
HOLIDAY
EUR/HKG
26
JANUARY 2017
S M T W T F S
1 2 3 4 5 6 7
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
29 30 31
25
27
OPEN TIME
RELEASE
NOTES:
26
27
28
jan1_1 11/1/2016 9:14 AM Page 1
January 2017 Bid Month (4 week)
! Dec. Expense
Report Filed
PARKING CODE
NOTES:
SUN.
MON.
DECEMBER 2016
S M T W T F S
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31
8
TUES.
WED.
THURS.
FRI.
SAT.
EPIPHANY EUR
HOLIDAY HKG
4
FEB BID
OPEN
6
2
3
5
9
CAP BID CLOSE
Conf/Input 10
OPEN
FO BID CLOSE
Conf/Input 11
OPEN
12
CAP Conf/Input CLOSE
13
PAYDAY
VIEW/ADD
CLOSE
SWW OPEN
18
19
SWW CLOSE
7
FO Conf/Input CLOSE
14
MARTIN
LUTHER KING
JR. DAY
VIEW/ADD
OPEN
15
16
17
20
21
LUNAR NEW
YEAR
22
HOLIDAY HKG
DEC. EXPENSE
REPORT
29
DUE
23
FEBRUARY 2017
S M T W T F S
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28
25
24
2NDARY
LINES
COMPLETE
25
OPEN TIME
RELEASE
26
27
28
28
29
30
NOTES:
26
27
feb_1 11/1/2016 9:08 AM Page 1
February 2017 Bid Month (4 week)
! Jan. Expense
Report Filed
PARKING CODE
NOTES:
SUN.
JANUARY 2017
S M T W T F S
1 2 3 4 5 6 7
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
29 30 31
MON.
TUES.
HOLIDAY HKG
HOLIDAY HKG
30
5
6
LINCOLN’S
BIRTHDAY
VIEW/ADD
OPEN
12
19
JAN. EXPENSE
REPORT
26
DUE
13
PAYDAY
31
CAP BID CLOSE
Conf/Input 7
OPEN
THURS.
1
MAR BID
OPEN
FO BID CLOSE
Conf/Input 8
OPEN
FRI.
3
2
9
SAT.
CAP Conf/Input CLOSE
10
4
FO Conf/Input CLOSE
11
VALENTINE’S
DAY
VIEW/ADD
CLOSE
20
MARCH 2017
NOTES:
S M T W T F S
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31
25
WED.
14
SWW OPEN
PAYDAY
15
21
2NDARY
LINES
COMPLETE
22
26
27
16
OPEN TIME
RELEASE
17
18
23
24
25
28
29
30
SWW CLOSE
mar_1 10/16/2016 10:59 PM Page 1
March 2017 Bid Month (5 week)
SUN.
AUFEBRUARY 2017
S M T W T F S
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28
5
MON.
TUES.
WED.
SHROVE
MONDAY (EUR)
CARNIVAL
(EUR)
CARNIVAL
(EUR)
THURS.
FRI.
SAT.
ASH
WEDNESDAY
27
PAYDAY
6
28
1
7
8
APR BID
OPEN
2
3
4
9
10
11
ST. PATRICK’S
DAY
DAYLIGHT
SAVING TIME
BEGINS
VIEW/ADD
OPEN
! Feb. Expense
Report Filed
PARKING CODE
FO BID CLOSE
Conf/Input OPEN
PAYDAY
15
16
21
SWW OPEN
22
23
SWW CLOSE
24
25
28
2NDARY
LINES
COMPLETE
29
30
PAYDAY
31
1
29
30
12
13
CAP BID CLOSE
Conf/Input 14
OPEN
19
20
VIEW/ADD
CLOSE
CAP Conf/Input CLOSE
17
FO Conf/Input CLOSE
18
DST BEGINS
(EUR)
26
FEB. EXPENSE
REPORT
2
DUE
27
APRIL 2017
S M T W T F S
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30
25
OPEN TIME
RELEASE
NOTES:
26
27
28
apr_1 10/16/2016 11:07 PM Page 1
April 2017 Bid Month (4 week)
! Mar. Expense
Report Filed
PARKING CODE
NOTES:
SUN.
MON.
TUES.
MARCH 2017
S M T W T F S
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31
PALM SUNDAY
9
EASTER
VIEW/ADD
OPEN
WED.
THURS.
FRI.
SAT.
CHING MING
FESTIVAL (HKG)
3
4
5
CAP BID CLOSE
Conf/Input 11
OPEN
FO BID CLOSE
Conf/Input OPEN
7
6
MAUNDAY
THURSDAY (EUR)
PASSOVER
10
MAY BID
OPEN
8
GOOD FRIDAY
12
13
CAP Conf/Input CLOSE
14
PAYDAY
20
SWW CLOSE
21
22
27
PAYDAY
28
29
29
30
FO Conf/Input CLOSE
15
EASTER MONDAY
(EUR/HKG)
16
23
MAR. EXPENSE
REPORT
30
DUE
17
VIEW/ADD
CLOSE
24
MAY 2017
S M T W T F S
1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30 31
25
18
SWW OPEN
19
25
2NDARY
LINES
COMPLETE
26
OPEN TIME
RELEASE
NOTES:
26
27
28
may_1 10/16/2016 11:30 PM Page 1
May 2017 Bid Month (5 week)
SUN.
AU APRIL 2017
S M T W T F S
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30
MON.
TUES.
WED.
THURS.
FRI.
SAT.
BUDDHA’S
BIRTHDAY (HKG)
LABOUR DAY
(EUR/HKG)
7
! Apr. Expense
Report Filed
PARKING CODE
1
2
3
8
9
10
JUN BID
OPEN
4
5
6
11
12
13
MOTHER’S DAY
14
ARMED
FORCES DAY
PAYDAY
15
CAP BID CLOSE
Conf/Input 16
OPEN
FO BID CLOSE
Conf/Input 17
OPEN
18
CAP Conf/Input CLOSE
19
FO Conf/Input CLOSE
20
ASCENSION
(EUR)
VIEW/ADD
OPEN
21
22
MEMORIAL DAY
28
WHIT SUNDAY
EUR
APR. EXPENSE
REPORT
4
DUE
VIEW/ADD
CLOSE
25
SWW OPEN
24
2NDARY
LINES
COMPLETE
PAYDAY
31
25
26
27
1
2
3
28
29
30
SWW CLOSE
DRAGON BOAT
FESTIVAL (HKG)
29
JUNE 2017
S M T W T F S
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30
23
30
OPEN TIME
RELEASE
NOTES:
26
27
jun_1 10/16/2016 11:35 PM Page 1
June 2017 Bid Month (4 week)
! May Expense
Report Filed
PARKING CODE
NOTES:
SUN.
MON.
MAY 2017
S M T W T F S
1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30 31
TUES.
WED.
THURS.
SAT.
WHIT MONDAY
(EUR)
5
6
7
FLAG DAY
11
FRI.
12
CAP BID CLOSE
Conf/Input 13
OPEN
FO BID CLOSE
Conf/Input 14
OPEN
19
VIEW/ADD
CLOSE
SWW OPEN
JUL BID
OPEN
9
8
10
CORPUS
CHRISTI (EUR)
PAYDAY
15
CAP Conf/Input CLOSE
16
FO Conf/Input CLOSE
17
FATHER’S DAY
VIEW/ADD
OPEN
18
20
21
22
SWW CLOSE
23
24
SAR DAY (HKG)
25
MAY EXPENSE
REPORT
2
DUE
26
JULY 2017
S M T W T F S
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30 31
25
27
2NDARY
LINES
COMPLETE
28
OPEN TIME
RELEASE
29
PAYDAY
30
1
29
30
NOTES:
26
27
28
jul_1 10/16/2016 11:42 PM Page 1
July 2017 Bid Month (4 week)
! Jun. Expense
Report Filed
PARKING CODE
NOTES:
SUN.
MON.
JUNE 2017
S M T W T F S
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30
9
VIEW/ADD
OPEN
16
23
JUN. EXPENSE
REPORT
30
DUE
TUES.
WED.
THURS.
FRI.
SAT.
INDEPENDENCE
DAY
3
4
10
CAP BID CLOSE
Conf/Input 11
OPEN
17
VIEW/ADD
CLOSE
24
AUGUST 2017
S M T W T F S
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31
25
5
JUL BID
OPEN
FO BID CLOSE
Conf/Input 12
OPEN
18
SWW OPEN
19
25
2NDARY
LINES
COMPLETE
26
OPEN TIME
RELEASE
6
1st Vacation
Bid Open
7
13
CAP Conf/Input CLOSE
PAYDAY
14
20
1st Vacation
Bid Close
SWW CLOSE
8
FO Conf/Input CLOSE
15
21
22
27
28
29
28
29
30
NOTES:
26
27
aug_1 10/16/2016 11:50 PM Page 1
August 2017 Bid Month (4 week)
! Jul. Expense
Report Filed
PARKING CODE
NOTES:
SUN.
MON.
JULY 2017
S M T W T F S
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
PAYDAY
30 31
TUES.
31
WED.
1
THURS.
2
SEP BID
OPEN
FRI.
3
2nd Vacation
Bid Open
SAT.
4
5
PEACE
FESTIVAL (EUR)
6
7
CAP BID CLOSE
Conf/Input 8
OPEN
FO BID CLOSE
Conf/Input 9
OPEN
10
CAP Conf/Input CLOSE
11
FO Conf/Input CLOSE
12
ASSUMPTION
(EUR)
VIEW/ADD
OPEN
13
20
JUL. EXPENSE
REPORT
27
DUE
14
VIEW/ADD
CLOSE
PAYDAY
21
SEPTEMBER 2017
S M T W T F S
1 2
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30
25
15
SWW OPEN
16
22
2NDARY
LINES
COMPLETE
23
17
OPEN TIME
RELEASE
2nd Vacation
Bid Close
SWW CLOSE
18
19
24
25
26
28
29
30
NOTES:
26
27
sep_1 10/16/2016 11:59 PM Page 1
September 2017 Bid Month (5 week)
SUN.
AU AUGUST 2017
S M T W T F S
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31
MON.
TUES.
28
! Aug. Expense
Report Filed
PARKING CODE
WED.
THURS.
FRI.
29
30
PAYDAY
31
5
6
OCT BID
OPEN
7
SAT.
1
2
8
9
LABOR DAY
3
4
3rd Vacation
Bid Open
HOLIDAY (HKG)
10
11
CAP BID CLOSE
Conf/Input 12
OPEN
FO BID CLOSE
Conf/Input 13
OPEN
14
CAP Conf/Input CLOSE
15
PAYDAY
FO Conf/Input CLOSE
16
ROSH
HASHANAH
VIEW/ADD
OPEN
17
18
VIEW/ADD
CLOSE
19
SWW OPEN
20
21
3rd Vacation
Bid Close
SWW CLOSE
22
23
YOM KIPPUR
24
CHINA
NATIONAL DAY
(HKG)
AUG. EXPENSE
REPORT
1
DUE
25
OCTOBER 2017
S M T W T F S
1 2 3 4 5 6 7
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
29 30 31
25
26
2NDARY
LINES
COMPLETE
27
OPEN TIME
RELEASE
28
PAYDAY
29
30
29
30
NOTES:
26
27
28
oct_1 10/17/2016 12:07 AM Page 1
October 2017 Bid Month (4 week)
! Sep. Expense
Report Filed
PARKING CODE
NOTES:
SUN.
SEPTEMBER 2017
S M T W T F S
1 2
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30
MON.
TUES.
WED.
HOLIDAY (HKG)
GERMAN UNITY
DAY (EUR)
2
3
THURS.
FRI.
SAT.
HOLIDAY (HKG)
4
NOV BID
OPEN
5
4th Vacation
Bid Open
6
7
COLUMBUS DAY
8
VIEW/ADD
OPEN
15
9
16
CAP BID CLOSE
Conf/Input 10
OPEN
VIEW/ADD
CLOSE
17
FO BID CLOSE
Conf/Input 11
OPEN
SWW OPEN
18
12
CAP Conf/Input CLOSE
13
PAYDAY
19
4th Vacation
Bid Close
SWW CLOSE
20
FO Conf/Input CLOSE
14
21
CHUNG YEUNG
FESTIVAL (HKG)
22
DST ENDS (EUR)
SEP. EXPENSE
REPORT
29
DUE
23
NOVEMBER 2017
S M T W T F S
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30
25
24
2NDARY
LINES
COMPLETE
25
OPEN TIME
RELEASE
26
27
28
28
29
30
NOTES:
26
27
nov_1 10/17/2016 12:17 AM Page 1
November 2017 Bid Month (4 week)
! Oct. Expense
Report Filed
PARKING CODE
NOTES:
SUN.
MON.
OCTOBER 2017
S M T W T F S
1 2 3 4 5 6 7
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
29 30 31
WED.
HALLOWEEN
ALL SAINTS
DAY (EUR)
REFORMATON
DAY (EUR)
30
PAYDAY
31
5
6
12
13
SUNDAY OF THE
DEAD (EUR)
OCT. EXPENSE
REPORT
26
DUE
1
DEC BID
OPEN
FRI.
SAT.
3
2
ST. MARTINS
DAY (EUR)
FO BID CLOSE
Conf/Input 8
OPEN
VIEW/ADD
CLOSE
SWW OPEN
PAYDAY
14
DECEMBER 2017
S M T W T F S
1 2
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30
31
25
21
2NDARY
LINES
COMPLETE
9
15
REPENTANCE
DAY (EUR)
20
4
VETERAN’S DAY
CAP BID CLOSE
Conf/Input 7
OPEN
REMEMBRANCE
DAY (EUR)
19
THURS.
ELECTION DAY
DAYLIGHT
SAVING TIME
ENDS
VIEW/ADD
OPEN
TUES.
22
16
CAP Conf/Input CLOSE
10
FO Conf/Input CLOSE
11
17
18
23
24
25
28
29
30
SWW CLOSE
THANKSGIVING
OPEN TIME
RELEASE
NOTES:
26
27
dec2_1 10/17/2016 12:25 AM Page 1
December 2017 Bid Month (5 week)
SUN.
MON.
NOVEMBER 2017
S M T W T F S
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30
TUES.
27
WED.
28
! Nov. Expense
Report Filed
PARKING CODE
THURS.
29
FRI.
SAT.
PAYDAY
30
1
2
JAN BID
OPEN
7
8
9
ST. NICOLAS
DAY (EUR)
3
4
5
6
HANAKKAH
VIEW/ADD
OPEN
10
11
CAP BID CLOSE
Conf/Input 12
OPEN
17
18
VIEW/ADD
CLOSE
CHRISTMAS
DAY
24
NOV. EXPENSE
REPORT
31
DUE
25
14
CAP Conf/Input CLOSE
15
PAYDAY
SWW OPEN
20
21
SWW CLOSE
22
23
2NDARY
LINES
COMPLETE
27
28
PAYDAY
29
30
29
30
FO Conf/Input CLOSE
16
BOXING DAY
(EUR/HKG)
25
JANUARY 2018
S M T W T F S
1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30 31
19
FO BID CLOSE
Conf/Input 13
OPEN
26
OPEN TIME
RELEASE
NOTES:
26
27
28
jan2_1 10/17/2016 12:32 AM Page 1
January 2018 Bid Month (4 week)
! Dec. Expense
Report Filed
PARKING CODE
NOTES:
SUN.
MON.
TUES.
DECEMBER 2017
S M T W T F S NEW YEARS DAY
1 2
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30
1
31
7
8
WED.
THURS.
FRI.
SAT.
EPIPHANY EUR
2
3
FEB BID
OPEN
5
4
CAP BID CLOSE
Conf/Input 9
OPEN
FO BID CLOSE
Conf/Input 10
OPEN
11
VIEW/ADD
CLOSE
16
SWW OPEN
17
18
23
2NDARY
LINES
COMPLETE
24
CAP Conf/Input CLOSE
12
6
FO Conf/Input CLOSE
13
MARTIN
LUTHER KING
JR. DAY
VIEW/ADD
OPEN
14
21
DEC. EXPENSE
REPORT
28
DUE
PAYDAY
15
22
FEBRUARY 2018
S M T W T F S
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28
25
OPEN TIME
RELEASE
19
20
25
26
27
28
29
30
SWW CLOSE
NOTES:
26
27
2018memos_Document 1 11/1/2016 10:03 AM Page 1
MEMOS FOR 2018
JANUARY
MEMOS FOR 2018
APRIL
1 -- New Year’s Day
6 -- Epiphany (EUR)
15 -- Martin Luther King Jr. Day
FEBRUARY
12
12
14
14
16
19
-------
2
11
17
25
29
30
31
--------
MAY
AUGUST
1
10
13
19
21
22
28
31
---------
8 -- Peace Festival (EUR)
15 -- Assumption (EUR)
19 -- National Aviation Day
Labour Day (EUR/HKG)
Ascension Day (EUR)
Mother’s Day
Armed Forces Day
Whit Monday (EUR)
Buddah’s Birthday (HKG)
Memorial Day
Corpus Christi (EUR)
JUNE
SEPTEMBER
3
10
19
24
14 -- Flag Day
17 -- Father’s Day
18 -- Dragon Boat Festival (HKG)
Spring Festival Begins (HKG)
Daylight Saving Time Begins
St. Patrick’s Day
Palm Sunday
Maundy Thursday (EUR)
Good Friday
Passover
OCTOBER
1 -- Canada Day (Canada)
1 -- SAR Day (HKG)
4 -- Independence Day
1 -- Easter Sunday
2 -- Easter Monday (EUR)
5 -- Qing Ming Festival (HKG)
Lincoln’s Birthday
Shrove Monday (EUR)
Valentine’s Day
Ash Wednesday
Chinese New Year (HKG)
President’s Day
MARCH
JULY
-----
Labor Day
Rosh Hashanah
Yom Kippur
Mid-Autumn Festival (HKG)
1
3
8
8
17
28
31
--------
JANUARY
China National Day Begins (HKG)
German Unity Day (EUR)
Columbus Day
Thanksgiving (Canada)
Chung Yeung Festival (HKG)
Daylight Saving Time Ends
Reformation Day (EUR)
NOVEMBER
FEBRUARY
1
11
11
21
22
12
12
14
14
16
19
------
All Saint’s Day (EUR)
Veteran’s Day
St. Martin’s Day (EUR)
Penance Day (EUR)
Thanksgiving
DECEMBER
3 -- Hanukkah Begins
25 -- Christmas
26 -- Boxing Day (EUR)
MEMOS FOR 2018
JANUARY
12
12
14
14
16
19
-------
Lincoln’s Birthday
Shrove Monday (EUR)
Valentine’s Day
Ash Wednesday
Chinese New Year (HKG)
President’s Day
MARCH
2
11
17
25
29
30
31
--------
JULY
1 -- Easter Sunday
2 -- Easter Monday (EUR)
5 -- Qing Ming Festival (HKG)
MAY
OCTOBER
1 -- Canada Day (Canada)
1 -- SAR Day (HKG)
4 -- Independence Day
AUGUST
1
10
13
19
21
22
28
31
---------
Labour Day (EUR/HKG)
Ascension Day (EUR)
Mother’s Day
Armed Forces Day
Whit Monday (EUR)
Buddah’s Birthday (HKG)
Memorial Day
Corpus Christi (EUR)
JUNE
Spring Festival Begins (HKG)
Daylight Saving Time Begins
St. Patrick’s Day
Palm Sunday
Maundy Thursday (EUR)
Good Friday
Passover
-------
2
11
17
25
29
30
31
--------
MAY
Lincoln’s Birthday
Shrove Monday (EUR)
Valentine’s Day
Ash Wednesday
Chinese New Year (HKG)
President’s Day
MARCH
JULY
AUGUST
1
10
13
19
21
22
28
31
---------
SEPTEMBER
3
10
19
24
14 -- Flag Day
17 -- Father’s Day
18 -- Dragon Boat Festival (HKG)
-----
1
3
8
8
17
28
31
--------
China National Day Begins (HKG)
German Unity Day (EUR)
Columbus Day
Thanksgiving (Canada)
Chung Yeung Festival (HKG)
Daylight Saving Time Ends
Reformation Day (EUR)
NOVEMBER
8 -- Peace Festival (EUR)
15 -- Assumption (EUR)
19 -- National Aviation Day
Labour Day (EUR/HKG)
Ascension Day (EUR)
Mother’s Day
Armed Forces Day
Whit Monday (EUR)
Buddah’s Birthday (HKG)
Memorial Day
Corpus Christi (EUR)
JUNE
Spring Festival Begins (HKG)
Daylight Saving Time Begins
St. Patrick’s Day
Palm Sunday
Maundy Thursday (EUR)
Good Friday
Passover
OCTOBER
1 -- Canada Day (Canada)
1 -- SAR Day (HKG)
4 -- Independence Day
1 -- Easter Sunday
2 -- Easter Monday (EUR)
5 -- Qing Ming Festival (HKG)
Labor Day
Rosh Hashanah
Yom Kippur
Mid-Autumn Festival (HKG)
1
11
11
21
22
------
All Saint’s Day (EUR)
Veteran’s Day
St. Martin’s Day (EUR)
Penance Day (EUR)
Thanksgiving
DECEMBER
3 -- Hanukkah Begins
25 -- Christmas
26 -- Boxing Day (EUR)
MEMOS FOR 2018
APRIL
1 -- New Year’s Day
6 -- Epiphany (EUR)
15 -- Martin Luther King Jr. Day
FEBRUARY
APRIL
1 -- New Year’s Day
6 -- Epiphany (EUR)
15 -- Martin Luther King Jr. Day
14 -- Flag Day
17 -- Father’s Day
18 -- Dragon Boat Festival (HKG)
8 -- Peace Festival (EUR)
15 -- Assumption (EUR)
19 -- National Aviation Day
SEPTEMBER
3
10
19
24
-----
Labor Day
Rosh Hashanah
Yom Kippur
Mid-Autumn Festival (HKG)
1
3
8
8
17
28
31
--------
JANUARY
China National Day Begins (HKG)
German Unity Day (EUR)
Columbus Day
Thanksgiving (Canada)
Chung Yeung Festival (HKG)
Daylight Saving Time Ends
Reformation Day (EUR)
NOVEMBER
FEBRUARY
1
11
11
21
22
12
12
14
14
16
19
------
All Saint’s Day (EUR)
Veteran’s Day
St. Martin’s Day (EUR)
Penance Day (EUR)
Thanksgiving
DECEMBER
3 -- Hanukkah Begins
25 -- Christmas
26 -- Boxing Day (EUR)
APRIL
1 -- New Year’s Day
6 -- Epiphany (EUR)
15 -- Martin Luther King Jr. Day
-------
Lincoln’s Birthday
Shrove Monday (EUR)
Valentine’s Day
Ash Wednesday
Chinese New Year (HKG)
President’s Day
MARCH
2
11
17
25
29
30
31
--------
JULY
1 -- Easter Sunday
2 -- Easter Monday (EUR)
5 -- Qing Ming Festival (HKG)
MAY
AUGUST
1
10
13
19
21
22
28
31
---------
Labour Day (EUR/HKG)
Ascension Day (EUR)
Mother’s Day
Armed Forces Day
Whit Monday (EUR)
Buddah’s Birthday (HKG)
Memorial Day
Corpus Christi (EUR)
JUNE
Spring Festival Begins (HKG)
Daylight Saving Time Begins
St. Patrick’s Day
Palm Sunday
Maundy Thursday (EUR)
Good Friday
Passover
OCTOBER
1 -- Canada Day (Canada)
1 -- SAR Day (HKG)
4 -- Independence Day
14 -- Flag Day
17 -- Father’s Day
18 -- Dragon Boat Festival (HKG)
SEPTEMBER
-----
--------
China National Day Begins (HKG)
German Unity Day (EUR)
Columbus Day
Thanksgiving (Canada)
Chung Yeung Festival (HKG)
Daylight Saving Time Ends
Reformation Day (EUR)
NOVEMBER
8 -- Peace Festival (EUR)
15 -- Assumption (EUR)
19 -- National Aviation Day
3
10
19
24
1
3
8
8
17
28
31
Labor Day
Rosh Hashanah
Yom Kippur
Mid-Autumn Festival (HKG)
1
11
11
21
22
------
All Saint’s Day (EUR)
Veteran’s Day
St. Martin’s Day (EUR)
Penance Day (EUR)
Thanksgiving
DECEMBER
3 -- Hanukkah Begins
25 -- Christmas
26 -- Boxing Day (EUR)
DATE% FLT#% #FD/FE%FROM% TO%
%
%
%
%
CREW/COMMENTS%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
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PAGE%
FWD%
TOTAL%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
DEP% ARR% TIME%
%
MONTH COMMENTS JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER 2017 PREVIOUS TOTAL FLIGHT OPS PHONE MENU
800.238.7525 or 901.224.5100
0. Meteorology
1. Updated MEM Area Forecast
2. Company Business Wx Info
1. Crew Resource Scheduling
1. Hotel/Limo/Catering Desk
2. Crew Sked (In Domicile)
3. Control Center Sked (In Field)
4. VIPS
2. Crew Resource Planning
1. MEM 2. ANC
3. HKG
4. LAX
5. EUR
6.IND
3. Crew Pay Data/Exp Reports
1.Crew Data Analysis
2. Crew Expenses Reports
4. Sim Training/IOE Scheduling
1. Business Hours 0800-1700
2. Leave a Message After Hours
3. Urgent Only - On Call Sked
5. Crew Staffing
1. Vaca Changes, Bids, Cancels
2. Upgrade/Transition Training
3. Standing Bid Questions
6. Central Region Flight Mgmt
1. Issues w/ Today’s Operations
2. Admin Flight Issue
7. GOC
8. Duty Officer
9. Pilot iPad Tech Support
TRIP ADD/REMOVAL CODES
AFB ....................Association Fly Back
AVA .......................Advance Volunteer
BMP.............................................Bump
BPT .........................Bump for Training
CBA....................CBA Legality Conflict
CIA .......................Carry-In Adjustment
CIC .............................Carry-In Conflict
CMU ..............Compensatory Make-Up
COG ........................Change of Gauge
CON...............................Union Conflict
DIF ..............................Death in Family
DIS......................................Disciplinary
DRF ..............................................Draft
DRP...............................................Drop
EMG....................................Emergency
FAD .....................Fatigued in Domicile
FAR..................................FAR Legality
FAT.........................................Fatigued
FEA ...........................Field Emergency
FNR.......................Flight Not Required
ITU................Initial,Transition,Upgrade
JRY .......................................Jury Duty
LOA.........................Leave of Absence
M/U ..........................General Make-Up
MDO ................................Min Days Off
MDP.....................Min Days Protection
MED.........................................Medical
MGT.............Management Assignment
MLA ...............................Military Leave
MUD .......................Make-Up Disability
MUS...............................Make-Up Sick
MUV........................Make-Up Vacation
N/S.........................................No Show
NOQ ......................Not Qualified (paid)
NQN......................Not Qual’d (no pay)
OPC......................Operational Conflict
OTP........................Open Time Priority
PDO..............................Per Diem Only
PMU ..........................Priority Make-Up
PNP.....................Priority Non Premium
RAT ........................Reassignment Trip
RER .......................................Removal
RMG ......................Removed by Mgmt
RSH..Resked Outside the 4hr Window
RSV.....................Reserve Assignment
SCK................................................Sick
SIM...................................Sim Training
SMU....................Showtime Moved Up
SOF ................................Swap Off Trip
SON ...............................Swap On Trip
SPC ............................Special Projects
SUB....................................Substitution
SWP ............................................Swap
TNG.........................................Training
TRC............................Training Conflict
TRN..............................Training (PDO)
TRP ................................................Trip
UND ........................Undo Error Assign
VAC ........................................Vacation
VAX.......................Vacation Expansion
VLT........................................Volunteer
FEDEX EXPRESS CONTACTS
pilot.fedex.com
EMERGENCY
For Family Emergency during normal business hours, call
PAC (855)-339-1722 or (901)-434-5000 or Fleet Captain.
After hours or weekends call DO or Crew Scheduling
(family member will need pilot help code)
ANC
907.249.3277
CAN
011-86-20-2888-0630 Opt #1
Duty Officer
877.FLT.DUTY
901.397.8214
Crew Scheduling
901.397.8090
901.397.8092
AIG Assist (Policy # 9100805)
800.626.2427
715.295.1197
ASAP Hotline
901.224.5203 FAX 901.224.5140
DG Hotline
901.344.3000, option 4
BENEFITS - Refer also to Pilot Benefits Book
FDX Pilot Benefits
Enrollment & Login
Anthem (Medical)
ComputerShare ESPP
Davis Vision
Discount Corner
Employee Shipping
Account
GeoBlue (HTH) Int’l
Hyatt Legal
LifeCare
Metlife (Dental)
People Help
Retirement Service Center
Vanguard
Wage Works
866.795.6353
fedex.ehr.com
anthem.com
901.434.6353
866.406.0982
800.326.6150
davisvision.com
888.999.5431
lcc30.lifecare.com (register fedex)
computershare.com
[email protected]
geo-blue.com
metlife.com/mybenefits
lifecare.com
metlife.com/mybenefits
vanguard.com
wageworks.com
800.622.1147
610.254.8769
800.438.6388
877.543.3339
800.540.5233
800.274.4357
855.604.6221
800.523.1188
877.924.3967
FLIGHT OPS
Charters
Charter Jumpseat Res.
Crew Scheduling
Crew Control (In the field)
Crew Bus Dispatch
Flight Close Out
MEM
EWR
Flight Coordination IND
CAN
CDG
901.224.6502
800.448.5587
[email protected]
800.238.7527 #1 901.224.5100
901.348.2199
(Int’l Collect)
901.224.5487
901.224.5486
800.238.5552 #1
901.224.5300
800.238.5552
901.224.5300
800.794.3383
973.504.3935
800.932.5359 #2
317.481.7464
86.20.2888.0630
33.1.4919.9679
Flight Delay Response
Flight Ops Main Menu
[email protected]
800.238.7527 or 901.224.5100
852.2193.1005 HKG
866.474.7233
901.224.5600
Flight Safety
[email protected]
Flight Safety ASAP Hotline [email protected] 901.224.5203
Flight Safety ASAP Mgr.
Scott Reeves
901.224.5124
Flight Safety DO Mobile
901.233.2589
Rob Bowes
901.397.3059
Flight Security
pilot.fedex.com/fotc/security/submitASR.jsf
Sr. Specialist Duty
901.397.8041
Flight Ops DO
901.397.8214
Sr Crew Scheduler
901.397.8093
Domestic
800.321.4589
901.397.8040
GOCC International
800.448.5867
901.397.8065
CDG NOC
33.1.4919.9464
HKG NOC
852.2514.0783
Operations Recap
888.800.6192
Questions/Training [email protected]
Jumpeat Reservations
800.544.9040
901.224.5420
Meteorology
800.238.7527 #0 901.397.8291
MOCC
800.238.0280
901.397.8435
FLIGHT MANAGEMENT
Main Phone
Senior VP Flight Ops
VP Flight Ops
System Chief Pilot
Assistant Chief Pilot
Manager Airline Standards
Fleet Captain
A300 Fleet Standards
Fleet Manager
Fleet Captain
B757/
Fleet Standards
767
Fleet Manager
Fleet Captain
B777 Fleet Standards
Fleet Manager
Fleet Captain
MD11 Fleet Standards
Fleet Manager
Regional Dir. Ops EMEA
Regional Director Ops HKG
901.224.5450
Jim Bowman
901.224.5515
Tim Leonard
901.224.5640
Rob Fisher
901.224.5525
Steve Mullahey
901.224.0801
Mark Adams
901.224.5505
Dolores Pavletic
901.224.3435
Jerry Hinson
901.224.5201
Mitch Matheny
901.224.3434
Tom Tornillo
901.224.5451
Johnnie Ford
901.201.8557
901.573.7550
John Hunt
901.224.5530
Stewart Harro
901.224.5282
Ed Foley
901.224.5611
Mike Olson
901.224.5460
Alan Miller
901.224.5088
Jason Cochran
901.224.5543
Jake Bolich
331.4919.9760
Joe Pearson
852.9487.1656
FLIGHT TRAINING
VP Air Ops Training
Don Dillman
901.397.9202
Managing Director Training
901.397.9204
Senior Manager Training
Cyndi Berwyn
901.397.9857
Training Manager Ed Owen
901.397.9404
SIM
[email protected]
901.397.9018
A300
IOE
[email protected]
901.397.9019
Tech Pilots
901.224.3688 or 901.224.5352
Training Manager Sonny Beyer
901.397.9302
[email protected]
901.397.9036
B757/ SIM
767
IOE
[email protected]
901.397.9037
Tech Pilots
901.224.5326
Training Manager Bob Edson
901.397.9463
SIM
[email protected]
901.397.9034
B777
IOE
[email protected]
901.397.9035
Tech Pilots
901.224.5519
Training Manager
901.397.9305
SIM
[email protected]
901.397.9015
MD11
IOE
[email protected]
901.397.9016
Tech Pilots
901.224.5353
Training Support Hotline
877.434.7176
901.397.9600
Training Schedule Advisor [email protected]
901.224.5100
TrainingTravel Coordinator Nikki DeSarzent
901.397.9045
PILOT ADMINISTRATION/SUPPORT
Crew Data Analysis
(Pilot Payroll)
Crew Travel Audit
(Expense Reports)
Crew Records Fax
Global Travel
iPad Support
MEM
PAC
ANC
HKG
LAX
A-H-L :
Payroll (ADP) (Pay Stubs)
Vacation Administration
800.238.7527 #3
901.224.5100
[email protected]
800.238.7527 #3
901.850.3922
[email protected]
901.397.9596
901.375.6000
800.238.7527, 901.224.5100 – #9
855.FDX.1PAC
901.434.5000
[email protected]
800.478.6080
907.249.3337
852.2514.0740
852.2514.0181
800.722.9839
310.348.2102
[email protected]
855.339.6992
portal.adp.com/public/index.htm
901.224.5753
MISCELLANEOUS
fedexalertline.com 866.423.3339
FedEx Alert Line
ATC (FedEx) Liaison
[email protected]
Business Cards
fedex.cgintl.com
Corporate Credit Card (Citi)
866.827.9064
FedEx Credit Union
800.228.8513
Fuel Sense
[email protected]
800.241.6103 X240 404.767.7501
Harvey Watt
(Aviation Medical)
[email protected]
Manuals/Pubs
901.224.6006
Nav/Database
[email protected]
901.485.8649
Operator (FedEx Corp)
901.369.3600
Prox Card Issues
[email protected]
[email protected] 866.423.3339
SMS Alert Line
System Support (IT) PFC
901.263.4000
FedEx
Sheila Turman
901.224.5447
800.888.9927
901.345.0393
Uniforms M&H
LOGIN: FEDNNNN
N = EMP NO.
ST
PASWORD: NNNN
1 4 ZIPCODE
HKG Winston
852.2366.7924
BASE/HUB /OPS INFO
AFW
ANC
CAN
CDG
817.606.4717
FAX 817.491.8953
800.478.6080
FAX 907.249.3464
Fort 2001 World Wide Drive
Worth, TX 76117
6050 Rockwell Avenue
Anchorage, AK 99502
FedEx Asia Pacific HUB
[86] (20) 2888-0626
FedEx Asia Pacific HU
#777 FedEx Road,
FAX [86] (20) 2888-1162
Huadong Town,
[email protected]
Haudu District
Guangzhou, 510890, China
Zone D’Entretien
[33] (1) 4919-9679
Route De L’Arpenteur
FAX [33] (1) 4919-9202
[email protected]
95704 Roissy CDG, France
CGN
[49] 2203-905-2940
EWR
800.794.3383
FAX 973.504.3907
[email protected]
cgnh-ramp-flightops@
corp.ds.fedex.com
Newark Int’l Airport
Metroplex Building 347
Newark, NJ 07114
HKG
IND
FedEx APAC HQ
[852] 2514-0181 (office)
Level 11, Core E,
[852] 6224-3573 (mobile)
Cyberport 3
FAX [852] 2735-2920
100 Cyberport Road
[email protected]
Hong Kong SAR
800.932.5359
6648 W. South Perimeter Rd.
FAX 317.481.7759
Indianapolis, IN 46251
[email protected]
LAX
800.722.9839
FAX 310.646.0639
MEM
(800) 238-7527
(901) 224-5450
FAX (901) 224-5485
OAK
800.472.2191
FAX (510) 635-3412
5927 West Imperial Hwy.
Los Angeles, CA 90045
3131 Democrat, Bldg. C.
Delivery Code 0123
Room 272
Memphis, TN 38118
1 Sally Ride Way
Oakland, CA 94621
GREEN SCREEN/IMS
Personal Information
Change of Address
Direct Deposit
Emergency Contact
Paycheck Address Change
Update W4
PRISM
HOME
HRPAY
EMER
CREWINFO
HRPAY
FEDEX INTRANET KEYWORDS
http://home.fedex.com/corporate/
AIRS
Airport Info/Ramp Contact
ATCInfo
Air Traffic Control Info
Datalink
ACARS Messaging
Employee Shipping
Discount Sipping Account
GNP
Global Network Planning
GOC
Global Operations Control
Payroll
Payroll Services
OLAS
Airline Scheduling
Travelnet
Personal Travel
Tuition
Tuition Reimbursement Program
NOTES
NOTES
FLIGHT NUMBERING
1-299 INTERNATIONAL FLIGHTS
300-999 MEM DAYTIME/WEEKEND FLIGHTS
300’s/500’s/700’s/900’s MEM Day/WE Outbnd (Adhoc 980-999)
400’s/600’s/800’s
MEM Day/WE Inbnd (Adhoc 880-899)
1000 SERIES NIGHT FLIGHTS
1000-1099 Point to Point (Adhoc 1060-1099)
1100-1149 AFW Inbound
1785-1799 IND Adhoc In
1150-1199 AFW Outbound
1800-1839 OAK Inbound
1200-1379 MEM Inbound
1840-1849 OAK Adhoc In
1380-1399 MEM Adhoc In
1850-1889 OAK Outbound
1400-1584 MEM Outbound
1890-1899 OAK Adhoc Out
1585-1599 MEM Adhoc Out
1900-1939 EWR Inbound
1600-1684 IND Inbound
1940-1949 EWR Adhoc In
1685-1699 IND Adhoc In
1950-1989 EWR Outbound
1700-1784 IND Outbound
1990-1999 EWR Adhoc Out
2000 SERIES WEEKEND & USPO EXCEPTION FLIGHTS
2000-2099 Point to Point
2100-2149 AFW Inbound
2700-2799 IND Outbound
2150-2199 AFW Outbound
2800-2849 OAK Inbound
2200-2399 MEM Inbound
2850-2899 OAK Outbound
2400-2599 MEM Outbound
2900-2949 EWR Inbound
2600-2699 IND Inbound
2950-2999 EWR Outbound
3000 SERIES DAY/WEEKEND FLIGHTS
3000-3099 Point to Point (Adhoc 3060-3099)
3100-3149 AFW Inbound
3780-3799 IND Adhoc Out
3150-3199 AFW Outbound
3800-3839 OAK Inbound
3600-3679 IND Inbound
3840-3849 OAK Adhoc In
3680-3699 IND Adhoc In
3850-3889 OAK Outbound
3700-3779 IND Outbound
3890-3899 OAK Adhoc Out
OTHER FLIGHT NUMBERS
5000-5999 International
9031-9099 MX Positioning
6000-6099 China Dom Hub
9100-9191 Intl GOCC Adhoc
9000-9030 GNP
9800-9899 AirNav Overfly
9192-9196, 9601-9605, 9771-9775
CANH Contingency
CHARTERS
9700-9729 Military Charter
Domestic Charter
9776-9789
Custm Crit & HHS
9730-9749 Commercial Chrtr
9750-9770 Animal Charter
9790-9799 Positioning Chrtr
FEEDER OPERATIONS
6100-6199, 7000-8999
FUTURE USE
3200-3599, 3900-4999, 6200-6999, 9197-9600, 9606-9699, 9900-9999
16
22
23
26
52
55
56
57
Ø
Ø
Ø
Ø
Ø
AIRCRAFT EQUIPMENT CODES
MD11 (Crew Rest)
757-200 (Rolls)
757-200 (Pratt)
MD11
767-300FCC
A300-600F or -622R
A310-200H (GE ‘Light’)
A310-200H (GE ‘Heavy’)
58
59
76
83
88
97
98
A300
A310 (Pratt)
767-300F
777-F
MD10-10
MD10-29
MD10-30
ACARS AIR-to-AIR
NOTE: Both FedEx aircraft must be blocked out to function
The FedEx ACARS systems will not work with other airlines
Select DOWNLINKS
Select MAIL
Enter ADDRESS
o Type HDQAAFX in the ADDRESS block
Select ENTER TEXT
o Enter Flight # you want to contact on the first line followed
by one space and then the message
§ Flight # should be entered as FDX****, where **** is
the 1 to 4 digit Flight number.
§ Follow the Flight # with ONE space
§ Type the message after the one space
Select SEND
o When the message is delivered the receiving flight will
receive a message titled “MESSAGE FROM FDX####”
where #### is your Flight #.
o If the message cannot be delivered due to an error or
because the receiving aircraft has not blocked out, you
will receive and error message.
NOTES
CREW CODED DELAYS
Email [email protected] if delay inaccurately coded
Flight Coordination 800.238.5552 or 901.224.5300
CREW RELATED DEPARTURE
C0 Crew Other
ENROUTE DELAYS
C1 Crew Meal Break
C2
C3
C4
C5
C6
C8
C9
CH
CM
CP
CS
CT
S1
S2
S4
S5
S6
S7
S8
S9
SP
SS
Intermittent MX Problem
Late Crew Show
Captain’s Precautionary
FAA Checkride / Ramp Chk
Line Training
Paperwork Completion
HAZ Inspection
Safety – MX / MEL
MX Performance
Pre-Delay Due To Crew
Late Sort Due To Crew
Tower Coded
Crew Positioning
Crew Legality Due To MX
Crew Sick In Field
Crew Ground Accommodations
Crew Catering Accommodations
Crew Hotel Accommodations
Standby Crew Notification
Sked NonReplacement Legal
Pre-Delay Due to Scheduling
Late Sort Due to Scheduling
TAXI OUT DELAYS
A3
A5
AE
CA
CB
F6
F7
MA
MG
MJ
MQ
PO
VC
VO
W9
WC
Y5
Y6
Y8
ZO
ATC or Traffic Related
Other (ATC Related)
Ground Stop After Block Out
Captains Precautionary
Taxi Out Other
APLC Back Up Data
APLC/PAT/EFB Inop After B/O
Unsched MX After Block Out
MEL Reference after B/O
Avionics Overheat after B/O
MX Prob Fixed w/ QRH Action
Ramp Related/Fouled Gate
Airport Facilities Problem
Unexpected ARPT Construction
WX Related Ramp Conditions
Block Turn Back Due to WX
Exceeded Holdover Time
Missed Slot Due to De-ice
De-ice After Block Out
Unrealistic Sched Taxi Out Time
CC
CE
E2
E4
E9
M5
MK
W2
W3
W7
Z1
ZD
Enroute Other
Captains Precautionary
ATC Enroute
ATC Delay Holding (Not for WX)
Fuel Economy, On Time Arrival
MEL Restriction Enroute
Check CAT II/III Procedures
Weather Enroute
Winds Aloft Other Than Forecast
Airborne Wx Hold for Dest.
GOC Unrealistic Scheduling
Reroute or Diversion by Co.
TAXI IN DELAYS
A4
A6
AF
CD
CI
MI
ML
MN
MR
PG
PI
PM
PX
T7
VB
VI
W8
ZI
ATC or Traffic Related
Other (ATC Related)
Improper ATC Instructions
Other (Non-ATC)
Captains Precautionary
MX Tow In
Pushback After Block In
APU Inop. Ground Power Req’d
Improper Marshalling
No Gate on Arrival
Fouled Gate on Arrival
No Marshaller
No Crew Stairs at Aircraft
Improper RTO Taxi Instructions
FedEx Ramp Construction
Unexpected ARPT Construction
WX Related Ramp
Unrealistic Sched Taxi In Time
EFFICIENCY DELAYS*
*Use Insite report for Efficiency and
Cleanliness & Support Delays
CLEANLINESS & SUPPORT*
*Use Insite report for Efficiency and
Cleanliness & Support Delays
HOTEL & GT INFO
HOTEL NOTES: Most contract hotels offer food & beverage discounts (10-20%)
with FedEx ID (may exclude some hotel food outlets), laundry discounts (may
exclude dry cleaning) complimentary newspapers, local phone calls, free or
discounted use of the health club, check cashing privileges, and free internet. If
internet is not included, FedEx will reimburse internet charges to the corporate
MasterCard with the submission of a monthly expense report.
Check the Hotel Internet Amenities directory on pilot.fedex.com and the SIG
section of fdx.alpa.org for details and updates.
CITY
HOTEL/NOTES
PHONE
ABE
Hotel Bethlehem
610.625.5000
Allentown, PA
ABQ
Albuquerque, NM
30% F&B, Coffee & Cake 0600-0930
Hyatt Place Uptown
Courtyard Blackstone
AFW
Fort Worth, TX
505.872.9000
Hot breakfast, 10% F&B
817.885.8700
No F&B Discount
Marriott Solana
817.430.5000
20% F&B
ALB
Radisson Albany
Albany, NY
AMS
Amsterdam,
Netherlands
518.458.7264
15% F&B
Sheraton Amsterdam
31.20.316.4300
50% F&B, 35% laundry, Crew Lounge
Renaissance
31.20.621.2223
Breakfast, 20% F&B, 20% laundry, bikes
Captain Cook
907.343.2600
20% F&B
ANC
Anchorage, AK
Marriott Downtown
907.279.8000
30% F&B
Homewood Suites
GT
Hotel
505.883.4888
800.743.3451
800.743.3451
Hotel
Pax Terminal
[email protected]
31.20.406.7444
907.222.2600
907.222.2600
907.762.7000
Training Only
ATH
Athens, Greece
Crowne Plaza City Ctr. 30.210.727.8000
Non-Contract
Atlanta Hilton & Towers
ATL
Atlanta, GA
404.659.2000
20% F&B
Westin Airport
404.762.7676
30.229907.6405
800.533.4859
404.762.3007
25% F&B
ATW
Appleton, WI
Radisson Paper Valley
Sheraton @ the Capitol
AUS
Austin, TX
920.733.8000
10% F&B
512.478.1111
30% F&B
Omni South Park
512.448.2222
Breakfast Buffet coupon $14, 10% F&B
BCN
Hilton Diagonal Mar
Barcelona, Spain
50% Breakfast, 20% F&B, 15% laundry
BDL
Hartford, CT
BFM
Mobile, AL
Hilton Hartford
34.935.070.707
860.240.7200
30% F&B
Mobile Marriott
251.476.6400
20% F&B Bistro 65 only
Hotel
877.248.9105
512.291.1222
Hotel
34.677.474.065
860.828.9111
251.751.9328
BHM
Sheraton Birmingham
Birmingham, AL
BIL
Billings, MT
205.324.5000
50% F&B
Crowne Plaza
406.252.7400
Cont. B’fast, Grab & Go B4 0600, 15% F&B
66.2.649.8888
Sheraton Grande Sukhumvit
BKK
Bangkok,
Thailand
BLR
Bangalore, India
BMI
30% F&B except Barsu
Novotel Suvarnabhumi
BNA
91.80.2226.9898
Breakfast, 20%F&B,Lounge, 4 pieces laundry
Bloom-Normal Marriott
Bloomington, IL
309.862.9000
20% F&B
Hotel Indigo Downtown
Nashville, TN
615.891.6000
10% F&B
BOG
Bogota Marriott
BOI
Hotel 43
57.1.485.1111
Bogota, Colombia Breakfast, 20% F&B & laundry, 20% spa
Boise, ID
BOM
Mumbai, India
208.342.4622
No F&B Discount
ITC Maratha
91.22.2830.3030
B’fast (Must pay VAT), 20% F&B, Lounge
Westin Waterfront
BOS
617.532.4600
10% F&B, 25% laundry, GT to Faneuil Hall
Boston, MA
Aloft Boston Seaport
BQN
Courtyard Aguadilla
BSL
Basel,
Switzerland
BTV
Burlington, VT
BUD Hungary,
Budapest
BUF
Buffalo, NY
BUR
Burbank, CA
BWI
Baltimore, MD
CAE
Columbia, SC
CAN
Guangzhou,
China
Hotel
787.658.8000
Breakfast, 20% F&B
Swissotel Le Plaza
Hotel
Hotel
Hotel
615.620.5466
Hotel
208.871.9515
Hotel
877.378.4445
617.530.1600
20% F&B
Borinquen, PR
Hotel
66.2.131.1111
B’fast 700THB, 20% F&B, 2 items shoe
shine/pressing, 25% spa
ITC Windsor
205.629.6642
866.872.3570
877.378.4445
787.504.3052
787.868.8475
41.61.555.3333
B’fast Buffet 20CHF, 25% F&B, Expresso 5/F 41.61.311.2121
lounge, Mobility Tickets
Hilton Burlington
802.658.6500
30% F&B
Sofitel Budapest
36.1.266.1234
Breakfast 17€, 20% F&B, 20% laundry
Hyatt Regency
716.856.1234
20% F&B
Holiday Inn Media Ctr.
Hotel
(take taxi if NA)
36.1.220.6120
800.551.9369
818.841.4770
818.556.6600
410.381.2772
800.776.0323
20% F&B, 10% F&B gift shop
Columbia Marriott
803.771.7000
Hotel or
803.783.0265
20% F&B, YMCA Access
The China Hotel
86.20.8666.6888
86.0206237.5802
B’fast, 30% F&B & laundry, Exec Lounge
The Garden Hotel
86.20.8333.8989
86.0206237.5802
Breakfast Buffet, 20% F&B
Pullman Baiyun Airport 86.20.3606.8866
86.0206237.5802
Breakfast Buffet, 20% F&B
20% F&B
Marriott Inner Harbor
410.962.0202
Other GT – AC Car Rental
CAN-SZX & CAN-HKG & HKG-CAN
86.0206237.5802
CDG
Paris, France
Pullman Montparnasse 33.1.44.36.44.36 mail@chabe50% B’fst buffet, 20% F&B, 50% drycleaning limousines.com
Pullman Bercy
33.1.44.673.400 800.525.5750USA
41.20.95.10 FR
Bfast Buffet 14€, 20% F&B/laundry, ClubMed 41.20.95.17 FR
Airport Marriott
33.1.34.38.5353 Hotel to ramp
Chabe to hotel
49.221.28.060 49.172.652.7272
Coffee/tea ‘to go’ 6:30-11a, 30% F&B
CGN
Cologne,Germany
CHA
Dorint Heumarkt
15% F&B, 2 pc. laundry, HP Health Club
The Chattanoogan
Chatanooga, TN
CID
Cedar Rapids, IA
CLE
Cleveland, OH
CLT
30% F&B
Best West. Longbranch
Columbus, OH
CPH Denmark
Copenhagen
319.377.6386
Breakfast, 20% F&B
Hyatt @ Arcade
216.575.1234
Breakfast muffin, 30% F&B
DoubleTree Southpark
Charlotte, NC
CMH
423.756.3400
704.364.2400
30% F&B
Sheraton Capitol Sq.
614.228.1234
20% F&B, Club Floor
Copenhagen Marriott
45.88.33.9900
Breakfast Buffet, 20% F&B
CVG
Hilton Netherland Plaza
Cinncinati, OH
15% F&B
Drury Inn & Suites North
937.454.5200
Breakfast, 1730-1900 ‘Kickback’
DAY
Dayton, OH
DEL
Delhi, India
DEN
Denver, CO
ITC Maurya
513.421.9100
91.11.2611.2233
B’fast(Must pay VAT), 20% F&B, Happy Hr.
Woolley’s Classic Suites
720.599.3750
Breakfast, 20% F&B, Mgr. Reception
Westin Downtown
303.572.9100
Breakfast Buffet, 30% F&B (excludes Palm)
Crowne Plaza Addison
Dallas, TX
Courtyard Las Colinas
800.287.5934
865.522.8108
Hotel or
319.846.8130
800.321.6613
704.525.2191
800.766.5054
614.372.0355
45.26.85.0001
859.261.8841
937.237.7563
Hotel
Hotel
303.882.0525
972.980.8877
30% F&B
DFW
49.220.329.2955
972.550.8100
800.743.3451
$5 Breakfast Coupon, 15% F&B
DSM
Des Moines, IA
Sheraton
Sheraton Novi
248.349.4000
25% F&B
DTW
Detroit, MI
515.223.1800
Breakfast, 15% F&B
Marriott Metro Airport
734.729.7555
Breakfast Buffet, 25% F&B
DUB
Dublin, Ireland
DUS Germany
Dusseldorf
DXB
Dubai, UAE
ELP
El Paso, TX
Westin
35.31.645.1000
B’fast “To Go”, 30% F&B, Crunch Fitness
Hotel
734.459.7700
Hotel
353.87253.5700
Sheraton Airport
49.211.41730 49.172.652.7272
‘Early Bird’ B’fast, B’fast buffet 15€, 20% F&B 49.220.329.2955
Crowne Plaza Deira
97.14.262.5555
Breakfast, 30% F&B, 20% Laundry
Hilton Garden Inn Arpt.
25% F&B
915.351.2121
Hotel
915.590.5944
Courtyard Elizabeth
908.436.9800
20% F&B
EWR
Newark, NJ
Renaissance Airport
908.436.4600
973.565.2440
30% F&B
Grand Summit Hotel
908.273.3000
Breakfast Buffet, 10% F&B, YMCA passes
FAR
Fargo, ND
FAT
Fresno, CA
Radisson
701.232.7363
15% F&B
Hilton Garden Inn Clovis
559.299.2203
Breakfast, No F&B Discount
Courtyard Plantation
FLL
Ft Lauderdale, FL
701.232.5466
559.438.5470
559.438.5466
954.475.1100
“Grab & Go” B’fast B4 0630, 20% F&B
Riverside Hotel
954.467.0671
954.602.8990
Breakfast up to $20, 15% F&B
FNT
Flint, MI
FRA
Frankfurt,
Germany
FSD
Sioux Falls, SD
GDL Mexico,
Guadalajara
GEG
Spokanne, WA
GJT
Grand Junction CO
GRR
Grand Rapids MI
GSO
Greensboro, NC
GSP
Greenville, SC
GTF
Great Falls, MT
GUM
Agana, Guam
HEL
Helsinki, Finland
HKG
Hong Kong,
SAR China
Holiday Inn Gateway
810.232.5300
20% F&B, $6 Tennis/Fitness
Mainz City Hilton
49.6131.2780
Honolulu, HI
Hilton Garden Inn
605.444.4500
30% F&B
Fiesta Americana
52.33.3818.1403
Breakfast, 30% F&B
Red Lion
509.326.8000
20% F&B
DoubleTree
970.241.8888
Breakfast, 10% F&B
Crowne Plaza
Harlingen, TX
Hotel
55.33.3133.0480
Hotel
Hotel
616.957.1770
Hotel or 616454.8080-fx659
30% F&B, Crew Lounge Room 106
Hyatt Place
336.852.1443
Hotel or 336668.0164 to pax
30% F&B, 2pieces laundry
Hyatt Regency
864.235.1234
800.346.7129
50% F&B
Holiday Inn
406.727.7200
Breakfast, 30% F&B
Westin Guam
671.647.1020
20% F&B
Crowne Plaza
358.9.2521.0000
Breakfast Buffet, 20% F&B
Sheraton
852.23.69.1111
10% F&B except Morton’s
Novotel CityGate Airport 852.36.02.8888
20% F&B
808.955.4811
15%F&B Plantation Café
Hyatt Place Waikiki
808.922.3861
No F&B Discount
HRL
49.15.2533.06639
50% B’fast Buffet, 20% F&B, 50% laundry, 49.61.45.52280
[email protected]
coffee/tea check-in/out
Ala Moana Hotel
HNL
Hotel
Courtyard
30% F&B
956.412.7800
Hotel
671.473.7662
671.688.3127
358.200.6060
852.22.62.3232
852.22.62.3232
808.831.1555
Call for P/U
if DH Arrival
Hotel
HTS
Huntington, WV
Pullman Plaza
Westin Tysons Corner
IAD
Dulles, VA
703.893.1340
Non-contract, 50% F&B, 20% laundry
Westin Dulles Airport
703.793.3366
30% F&B
Hilton Houston North
281.875.2222
20% F&B
IAH
Houston, TX
304.525.1001
Breakfast or Lunch, 10% F&B
The Sam Houston
832.200.8857
Hotel
703.926.5679
Hotel
713.680.1955
800.895.4667
$15 Breakfast Voucher, No F&B Discount
Grand Hyatt Seoul
ICN
Seoul,
South Korea
82.2.797.1234
$27 Breakfast buffet, 20% F&B
Grand Hyatt ICN Airport 82.32.745.2520
30% F&B L&D Grand Café only, 25% laundry
Airport Transit Hotel
Ramp
82.32.743.3000
Non-contract, <8 hours only
ICT
Wichita, KS
Drury Plaza Broadview
316.262.5000
Breakfast, PM snacks
Hyatt Regency
Hotel
317.240.6190
317.632.1234
25% F&B
Omni Severin
317.634.6664
30% F&B
IND
Crowne Plaza Downtown
Indianapolis, IN
30% F&B
Wyndham Airport
317.248.2481
30% F&B
Crowne Plaza Airport
317.244.6861
Breakfast Buffet, 30% F&B
JAX
Jacksonville, FL
Hyatt Regency
904.588.1234
20% F&B, Holiday Meals
Hampton Inn Rockville Ctr.
516.599.1700
No F&B Discount
JFK
Kennedy
Airport, NY
Hampton Inn Airport
Osaka, Japan
718.322.7500
No F&B Discount
Hyatt Place Garden City
516.222.6277
No F&B Discount
Paramount Hotel
212.764.5500
15% F&B excludes Corso
Hilton
KIX
81.6.6347.8348
10% F&B(exclude room svc),10% laundry
Stargate Hotel
81.72.460.1111
Breakfast buffet, 25% F&B, Non-Contract
KUL
Malaysia,
Kuala Lumpur
LAS
Las Vegas, NV
317.240.6190
317.631.2221
DoubleTree
60.3.217.27272
Breakfast, 25% F&B, 2 pieces laundry
SLS Las Vegas Hotel
702.761.7000
10% F&B, No In-Room Coffee,Non-Contract
Hotel
Hotel
904.592.3102
808.934.9187
Hotel
800.253.1443
718.886.5204
800.253.1443
718.886.5204
Ramp
Ramp
Hotel
702.798.1513
Hilton Garden Inn MDR
310.301.2000
20% F&B
Ayers Hotel Hawthorne
LAX
Los Angeles, CA
310.536.0400
Breakfast Buffet, 20% F&B
Marriott Manhattan Bch.
310.546.7511
20% F&B
The Belamar
310.750.0300
310.348.0820
310.782.6600
Super Shuttle
(Deviators)
25% F&B except Happy Hour F&B
LBB
Lubbock, TX
LCK
Columbus, OH
LFT
Lafayette, LA
LGB
Long Beach, CA
LHR
London, England
LRD
Laredo, TX
MAD
Madrid, Spain
MAN
Manchester,
England
MCI
Kansas City, MO
Overton Hotel
806.776.7000
20% F&B
Sheraton Capitol Square 614.228.1234
20% F&B, Club Floor Access
Doubletree Lafayette
337.235.6111
25% F&B
Ayres Seal Beach
562.596.8330
Breakfast, No F&B Discount
Sheraton Skyline Heathrow 44.208.759.2535
20% F&B
Fairfield Inn & Suites
956.722.4533
No F&B Discount
Hotel
614.372.0355
Hotel
Hotel
Ramp
Hotel
Westin Palace
34.91.360.8000 34.93.473.6736
34.67.747.4065
20% F&B & Room Service
The Palace Hotel
44.161.288.1111
44.795.
Breakfast Buffet, No F&B Discount
887.7939 or
(0)79544.161.435.3000
Hilton Airport
887.7939
Breakfast, 25% F&B & Laundry
Marriott CC Plaza
816.531.3000 888.243.6325
30% F&B, 20% laundry
913.268.4466
Courtyard Airport
816.891.7500
Hotel
Non-Contract
MCO
Orlando, FL
MDT
Harrisburg, PA
Courtyard Int’l Drive
407.351.2244
Continental Breakfast, 20% F&B
Hilton Hotel & Towers
717.233.6000
15% F&B
Courtyard Park Ave
901.761.0330
30% F&B, Health Club passes
MEM
Memphis, TN
Homewood Suites
901.763.0505
Training Only
Hyatt Place Primacy Pk.
901.680.9700
Training Only, 10% F&B
MHT
Manchester, NH
MIA
Miami, FL
Radisson Downtown
603.625.1000
15% F&B, 20% laundry
Courtyard Coconut Grove 305.858.2500
20% F&B
Crowne Plaza Airport
305.446.9000
407.948.6906
Hotel or 717901.8294 fx1736
901.766.1836
FDX Training:
901.397.9044
901.397.9055
Hotel
954.602.8990
800.458.0500
10% F&B excludes Room Service
MKE
Milwaukee, WI
Hyatt Regency
20% F&B
414.276.1234
800.236.5450
MNL Manila,
Philippines
MOB
Mobile, AL
MSN
Madison, WI
MSP
Minneapolis, MN
Peninsula Manila
Mobile Marriott
New Orleans, LA
251.476.6400
20% F&B @ Bistro 65 only
Crowne Plaza
608.244.4703
10% F&B
Crowne Plaza Northstar
612.338.2288
20% F&B, 50% Laundry, YMCA pass
Astor Crowne Plaza
MSY
63.2.810.3456
Breakfast Buffet, 15% F&B, 10% laundry
504.962.0534
No F&B Discount
Crowne Plaza Airport
504.467.5611
30% F&B
MTY
Monterrey,Mexico
MUC
52.81.8196.7900
Courtyard
Breakfast, 25% F&B
Holiday Inn City Center
49.89.48.030
Four Points City Center
39.02.66.7461
Hotel
251.751.9328
Hotel
651.293.1111
504.465.9454
504.382.1487
Hotel
Hotel
49.176.4127.3767
Munich, Germany 11.50€ Breakfast, 25% F&B (Lunch/Dinner) 49.172.856.2331
MXP
Milan, Italy
NRT
Narita, Japan
30% F&B, 10% laundry, Westin gym access
39.335.102.4000
Novotel Milano Airport 39.03.31.266.611
Breakfast Buffet, 30% F&B, Crew Lounge,
Narita Hilton
81.47.633.1121
30% Food, 20% Beverages excludes Room Service
Four Points Pleasanton
Breakfast Buffet, 20% F&B, 24 Hr Fitness
Tuscan Inn Fish. Wharf
Ramp
925.460.8800
415.561.1100
510.536.3000
855.729.4292/3
10% F&B in Café Pescatore, Nautilus Club
OAK
Oakland, CA
Four Points Emeryville
510.547.7888
20% F&B, $5 Fitness Passes
Holiday Inn&Suites Arpt.
510.638.7777
25% F&B includes Room Service
Hilton Airport
510.635.5000
15% F&B, 1 piece laundry 48hr L/O
OKC
Oklahoma City OK
OMA
Omaha, NE
ONT
Ontario, CA
ORD
Chicago, IL
ORF
Norfolk, VA
Sheraton
15% F&B
Hilton Garden Inn
Oslo, Norway
Hotel
Hotel
405.681.3311
402.341.4400
402.934.5466
402.578.5466
Ayres Inn & Suites
909.987.5940
Hotel or 909984.0040 to pax
Breakfast Buffet, 20% F&B
Intercontinental Mag. Mile 312.944.4100
312.226.5466
20% F&B & Room Service (Pantry not included)
30% F&B, 15% Laundry
Westin O’Hare
847.698.6000
20% F&B
Hilton Garden Inn VA Bch 757.326.6200
Breakfast, 30% F&B
Radisson Blu Scandanavia
OSL
405.815.6056
510.536.3000
47.23.29.3000
Non-Contract
Radisson Blu Airport
47.63.93.3000
Non-Contract
Hotel
312.226.5466
757.463.7500
47.90.50.6300
Pax Terminal
PBI
Palm Beach, FL
DoubleTree PB Gardens 561.622.2260
20% F&B
The Benson Hotel
PDX
Portland, OR
503.228.2000
20% F&B
Residence Inn Airport
503.284.1800
Breakfast, 30% F&B @ The Market only
PEN
Penang,
Malaysia
G Hotel Kelawai
60.4.219.0000
Breakfast, 20% F&B
Hotel Equatorial
60.4.632.8111
10% F&B
Courtyard Downtown
PHL
Philadelphia, PA
215.496.3200
15% F&B
Sheraton Suites Airport
215.365.6600
15% F&B (Sheraton Suites, 4 Pts & Aloft)
PHX
Phoenix, AZ
PIT
Pittsburgh, PA
PTY Panama,
Panama City
Tempe Mission Palms
480.894.1400
Providence, RI
503.901.2499
Hotel
Hotel
Hotel
215.334.7900
ext 211
Hotel
480.348.0600
25% F&B
Wyndham Grand
412.391.4600
25% F&B
Intercontinental Miramar
507.214.1000
30% F&B
Omni Providence
PVD
Hotel
401.598.8111
No F&B Discount
401.734.4460
NYLO Providence /Warwick
412.221.2006
507.227.3318
507.225.7415
401.312.0945
401.312.0945
20% F&B
Hilton Shanghai
PVG
Shanghai, China
86.21.6248.0000
Breakfast, 20% F&B
Pudong Shangri-La
86.21.6882.6888
Non-Contract
PWM
Portland, ME
QRO
Querataro Mexico
RDU
Raleigh-Durham NC
RIC
Richmond, VA
RNO
Reno, NV
ROA
Roanoke, VA
ROC
Rochester, NY
RST
Rochester, MN
RSW
Fort Meyers, FL
207.775.5411
Westin Portland Harborview
20% F&B
HS Hottson Hotel
52.442.404.9900
20% F&B
Fairfield Inn & Suites
919.806.8200
Breakfast, 25% F&B
Omni Richmond
804.344.7000
Breakfast, 30% F&B
Grand Sierra Resort
775.789.2000
$5 Food coupon, No F&B Discount
Holiday Inn
540.362.4500
Breakfast, 50% F&B
Marriott Airport
585.225.6880
20% F&B
Centerstone Plaza
507.288.2677
Breakfast Buffet, 30% F&B
Courtyard
239.332.4747
20% F&B at the Bistro
Ramp
Hotel
800.646.0068
Hotel
Hotel/
919.782.5893
804.644.2901
804.304.7888
Hotel/
775.322.2222
Hotel
Hotel/
585.235.7555
Hotel
239.768.1898
SAN
San Diego, CA
Westin Gaslamp Quarter 619.239.2200
20% F&B
Sheraton Hotel & Marina 619.291.2900
20% F&B
Marriott River Center
SAT
San Antonio, TX
SAV
Savannah, GA
SBN
Courtyard
DoubleTree
The Brown Hotel
502.583.1234
25% F&B
Renaissance
Seattle, WA
574.234.2000
20% F&B
Louisville, KY
SEA
912.790.8287
Breakfast, 20% F&B
South Bend, IN
SDF
210.554.6187
25% F&B
Hilton Garden Inn Airport 210.494.7600
25% F&B
206.583.0300
25% F&B including Room Service
DoubleTree Airport
206.246.8600
15% F&B
Tuscan Inn Fish. Wharf
SFO
San Francisco, CA
415.561.1100
619.564.7998
210.669.8344
210.669.9273
Hotel
912.966.2777
574.272.5766
Hotel/
502.966.3256
425.981.7070
Hotel
510.536.3000
10% F&B Café Pescatore, Nautilus Club
Burlingame Doubletree Airport
650.344.5500
Hotel
25% F&B including Room Service, Crew Lounge
SGF
Springfield, MO
SGN
Saigon, Vietnam
SHV
Shreveport, LA
University Plaza
Sheraton
Hilton
Singapore
318.698.0900
30% F&B
SJC
San Jose, CA
SJU
San Juan, PR
SLC
Salt Lake City UT
65.6823.5300
No F&B Discount
Holiday Inn Silicon Valley 408.453.6200
Non-Contract
Caribe Hilton
787.721.0303
Cont Breakfast, 20% F&B
Hilton City Center
801.328.2000
25% F&B Trofi, Room Service & Starbucks
Sheraton Grand
84.8.844.6665
318.423.6011
65.6339.7777
10% F&B
Crowne Plaza Airport
417.862.2900
84.8.3827.2828
Breakfast Buffet, 20% F&B Saigon Cafe, Li
Bai & Signature only, 20% Spa & Laundry
Fairmont
SIN
417.864.7333
Breakfast Buffet, “Grab N Go”, 20% F&B
916.447.1700
Ramp
Hotel
787.253.2355
Hotel
916.858.1775
Sacramento, CA
877.784.5466
25% F&B, 20% laundry 2 pieces
Drury Plaza @ The Arch 314.231.3003 314.989.1500
Breakfast, Hors d’oeurves, Ironworks Fitness 866.272.1200
STL
Saint Louis, MO
Airport Marriott
314.423.9700
Hotel or 86620% F&B
272.1200 to pax
Hilton City Centre
44.871.942.9180 Ramp or 44STN
Stansted, UK
Breakfast, 20% F&B, 2 pc Laundry
122.324.5450
Hyatt House
845.897.5757
SWF
845.298.0177
SMF
Newburgh, NY
20% F&B
SYD
Amora Jamison
Sydney, Australia
SYR
Syracuse, NY
SZX
Shenzhen, China
TLC
Toluca, Mexico
TLH
Tallahassee, FL
TLV
Tel Aviv, Israel
TPA
Tampa, FL
The Genesee Grande
Taipei, Taiwan
315.476.4212
10% F&B
86.755.2269.8888
JW Marriott
Breakfast, 20% F&B, 2 pieces Laundry
Courtyard
Tulsa, OK
20% F&B
886.2.2700.2323
Breakfast, 15% F&B, 2 pc Laundry rest 15%
Evergreen Transit Hotel 886.03.383.4510
Hyatt Regency
918.582.9000
Tucson, AZ
TYS
Holiday Inn Worlds Fair Park
Knoxville, TN
VCP
Campinas, Brazil
YEG Canada,
Edmonton
YMX
Ottawa, Canada
YVR
Winnipeg,
Canada
YYC
Calgary, Canada
YYZ
Toronto, Canada
55.19.3738.8055
Breakfast, 30% F&B, 30% laundry
The Sutton Place
780.428.7111
Cont Breakfast M-F, 10% F&B Chop House
Sheraton Laval
450.687.2440
15% F&B
Novotel
613.230.3033
20% F&B Café Nicole, Galleria Bar & Room Service
Marriott Pinnacle Downtown
Vancouver,
Canada
YWG
865.228.2800
30% F&B
Royal Palm Plaza
Montreal, Canada
YOW
Hotel
52.722273.1020
Hilton Garden Inn
850.385.3553 850.421.1933
800.567.6557
10% F&B, Gold’s Gym pass
Sheraton
972.3.521.1111 972.3.977.4300
972.3.975.7070
Breakfast, 25% F&B
Hilton Arpt. Westshore 813.877.6688
727.210.0652
20% F&B
DoubleTree @ Reid Park 520.323.5286
Breakfast, 30% F&B
TUS
Hotel
52.722.277.2020
Non-Contract, Day rooms only
TUL
61.2.9699.9722
Breakfast, 30% F&B
The Howard Plaza
TPE
61.2.9696.2621
20% F&B
604.684.1128
20% F&B
Delta Winnipeg
204.942.0551
15% Blaze Bistro only
Westin
403.266.1611
20% F&B
Westin Harbour Castle
20% F&B
416.869.1600
Ramp
Pax Terminal
Hotel
Hotel
865.522.8108
800.287.5934
55.19.3881.1384
780.497.9778
450.681.8662
450.497.2718
613.799.5466
604.685.5600
204.999.1860
Hotel/
403.974.1111
416.675.3638
800.263.5466
RAMP CONTACT INFO
RAMP E-MAIL: Only included for international locations.
INTERNATIONAL DIALING – If using US mobile phone, must dial + then
phone number including country code.
If using local phone, once an outside line is available, dial 0, then city code
(XX) and then the phone number.
[XX] Country code, (XX) City Code, Phone Number
CITY ICAO/PHONE
ABE
ABQ
AFW
AKL
ALB
AMS
ANC
ARN
ATH
ATL
ATW
AUS
BCN
BDL
BFM
BHM
BHX
BIL
BKK
BLR
BMI
BNA
BOG
BOI
BOM
BOS
BQN
BSL
EMAIL, NOTES, & EMERGENCY
610.264.7144
505.247.2540
817.606.4100
NZAA
[email protected]
64.9.256.5999
518.456.8002
EHAM
[email protected]
[31](20)567.7350 Emergency: 31.6.2948.7808 or 31.6.2904.7527
Terminal to hub-Republic Shuttle 907.243.1532
907.249.3333
BAC 4p-4a 907.222.2600 Direct Bill ANC based
ESSA
[email protected]
[46](7)0815.9938
Emergency: [46](8)7925.7933
LGAV
[email protected]
[30](210)353.8075
Emergency: [30](694)628.9304
404.209.2833
920.738.3282
512.385.6967
LEBL
[email protected]
[34](93)378.1238
Emergency: [34](66)144.5728
860.292.5383
251.433.3787
251.690.4000
205.591.3402
800.3773830
EGBB
[email protected]
[44](121)781.4715
[44](788)751.8874
406.254.6325
VTBS
[email protected]
[66](2)131.9159
Emergency: [66](81)824.6817
VOBL
[email protected]
[91](80)6678.3516
[91](97)4225.9302
309.664.4901
615.367.8620
800.421.8597
SKBO
[email protected]
[57](1) 589.3313
[57](318) 716.9041
208.338.1256
208.794.5737
[email protected]
VABB
DH’s: [91](22)6685.9395
[91](22)6685.9858
Emergency: [91](98)2005.8342
617.568.8255
TJBQ
[email protected]
787.300.2357/2352
787.646.8357/6207
LFSB
[email protected]
[41](61)325.1457
BTR
BTV
BUD
BUF
BUR
BWI
CAE
225.359.6140
802.860.2941
LHBP
[36](1)296.5982
716.631.3481
818.840.6718
410.850.0457
803.822.1785
ZGGG
[86](20)2888.0626
LFPG
[33](1)4919.9679
WIII
[62](21)5591.3570
EDDK
[email protected]
Emergency: [36](70)380.3584
410.850.0461
800.210.6014
[email protected]
CAN
[86](136)000.22357
[email protected]
CDG
[33](1)4919.9639
[email protected]
CGK
[62](21)5591.3573
[email protected]
CGN
[49](0)2203.905.2940
[49](0)2203.905.2900
CHA
423.296.1036
866.561.8644
CID
319.846.5405
CLE
216.362.8001
CLT
704.359.5135
CMH
614.492.6180
COS
719.638.1515
800.795.4154
EKCH
[email protected]
CPH
[45](27)103.909
[45](32)464.582
CPR
307.234.9032
RPLC
CRK
[email protected]
[63](45)599.2888
CVG
859.767.7200
859.568.9358
DAY
800.455.6124
VIDP
[email protected]
DEL
[91](11)4770.0109
[91](98)7319.6695
DEN
303.342.5220
DFW
972.456.4454
DSM
515.256.5975
DTW
734.784.2163
Ramp door 412
EIDW
[email protected]
DUB
[35](3)1816.1346
[35](3)8765.05687
OMDB
[email protected]
DXB
[971](4)602.6571
Emergency: [971](56)464.4604
ELP 915.887.2050/2064
915.887.6300
EWR
800.231.5737
Alt ramp 973.565.2314
SAEZ
[email protected]
EZE
[54](11)4480.9445
[54](11)4480.7850
FAT
559.292.8031
FLL
800.609.4679
954.359.7407
FNT
810.275.9823
EDDF
[email protected]
FRA
[49](69)6981.0155
Emergency [49](69)450054-155
FSD
605.331.7939
FWA
260-483-0081
GDL
GEG
GFK
GJT
GRR
GSO
GSP
GTF
GUM
HAN
HEL
HKG
HNL
HRL
HTS
IAD
IAH
ICN
ICT
IND
JAX
JFK
KIX
KUL
LAS
LAX
LBB
LCK
LFT
LGB
LRD
MAD
MAN
MCI
MCO
MDT
MEM
MHT
MIA
MKE
MMGL
[52](33)3837.1514
509.742.5641
701.746.1932
970.248.8043
616.575.4703
336.740.372
864.968.2800
406.454.8400
PGUM
671.642.1332
VVNB
[84](4)3584.2708
EFHK
[35](85)0307.2708
VHHH
[85](2)2261.6105
808.838.6232
956.428.2875
304.453.3167
703.661.2050
281.230.5150
RKSI
[82](32)744.6230
316.941.9438
317.481.7464
904.741.8782
718.995.2638
RJBB
[81](72)434.0120
WMKK
[60](3)8778.1830
702.688.5299
310.348.2124
806.746.5051
614.492.6100
337.237.1707
562.595.1143
956.523.3926
LEMD
[34](91)748.1758
EGCC
[44](161)499.6500
816.243.3460
407.888.3901
717.944.1497
800.238.5552
800.856.9751
786.265.6600
414.294.5900
[email protected]
[52](33)1617.0275
406.454.8300
[email protected]
671.686.0099
[email protected]
[84](9)0394.7710
[email protected]
Emergency [35](85)0562.4273
[email protected]
Emergency [852]2261.6105
304.453.6513
[email protected]
Emergency [82](32)744.6123
800.932.5359
[email protected]
Emergency [81](80)1105.9901
[email protected]
[60](1)2208.8202
702.688.5473
Flt Ops 800.722.9839
[email protected]
[email protected]
Emergency [44](7979)856.607
800.405.7034
Int’l Alerts VIPS (option 632#)
603.647.6119
MNL
MSN
MSP
MSY
MTY
MUC
MXP
NRT
OAK
OKC
OMA
ONT
ORD
ORF
OSL
PBI
PDX
PEK
PEN
PHL
PHX
PIT
PTY
PVD
PVG
PWM
RDU
RIC
RNO
ROA
ROC
RST
RSW
SAN
SAT
SAV
SBN
SCL
SDF
RPLL
[63](632)789.3951
608.249.4181
612.713.8600
504.472.3300
MMMY
[52](81)8156.7512
EDDM
[49](17)1860.7068
LIMC
[39](02)5857.4721
RJAA
[81](47)633.5418
800.472.2191
405.682.6463
402.930.2020
909.937.6067
773.894.6604
757.857.4029
ENGM
[47](9)604.4216
561.801.7131
503.249.6410
ZBAA
[86](10)6947.8989
WMKP
[60](4)644.3602
215.937.4752
602.392.7290
412.472.8180
MTPO
[52](81)8153.7502
401.737.2506
ZSPD
[86](21)2035.5305
800.611.3882
919.840.2579
804.226.7320
775.324.7035
540.362.4661
866.807.9583
507.280.0871
239.768.3080
619.688.9301
210.829.7181
912.966.1301
866.248.3437
SCEL
[56](2)2361.6177
502.380.2000
[email protected]
Emergency [63](917)850.2539
[email protected]
[52](81)1758.4094
[email protected]
Emergency [49]1609013.8144
[email protected]
[39](02)5857.4711
[email protected]
Emergency [81](47)633.5405
510.639.3855, PCA 510.569.9777
866.651.1750
909.208.9800
773.601.5826
[email protected]
[47](6)009.1521
561.801.7133
800.488.0361
Ext # 3313 [email protected]
Emergency [86](134)8888.6726
[email protected]
Emergency [60](12)401.0291
866.339.4750
602.392.7200
[email protected]
Emergency [52](81)1758.4094
401.738.6720
[email protected]
Emergency [86](135)0177.5377
919.840.2575
804.652.0515
800.995.8545
800.832.5951
912.661.2940
[email protected]
[56](2)2361.6177
SEA
SFO
SGF
SGN
SHV
SIN
SJC
SJU
SLC
SMF
SNA
STL
STN
SWF
SYD
SYR
SZX
TLC
TLH
TLV
TPA
TPE
TUL
TUS
TYS
VCP
VIE
206.248.8020
650.616.5900
417.873.9855
VVTS
[84](8)3948.4672
318.631.4809
WSSS
[65]6922.2522
408.977.0944
TJSJ
787.300.2260
801.239.1900
916.924.7991
949.930.4700
314.983.1740
EGSS
[44](12)7966.0000
845.567.1303
YSSY
[61](2)9669.2255
315.455.8044
ZGSZ
[86](755)6186.3628
MMTO
[52](722)275.5227
800.997.8547
LLBG
[972](3)975.7326
813.673.6825
RCTP
[886](3)398.7123
918.831.8000
520.294.1235
800.786.2896
SBKP
[55](19)3765.2170
LOWW
[43](1)700.732.123
YEG
780.890.7390
YMX
YOW
450.307.3167
613.738.4575
YVR
604.279.7738
YWG
204.784.6337
YYC
403.589.3389
YYZ
289.247.6128
650.616.5800
[email protected]
[84](932)051.786
[email protected]
Emergency [65] 9717.3196
[email protected]
787.300.2259
801.239.1955
800.207.5404
314.983.1700
[email protected]
Emergency [44](779)983.8415
[email protected]
[61](2)9669.2380
315.382.3006
[email protected]
Emergency 8[86](186)7558.3053
[email protected]
[52](722)766.0152
850.575.9785
[email protected]
Emergency [972](54)448.7577
813.299.6817
[email protected]
Emergency: [886](3)398.7124
918.831.8075
520.294.0037
[email protected]
Emergency [55](19)7801.0833
[email protected]
Emergency [43](664)8867.4630
[email protected]
780.231.2340
[email protected]
[email protected]
[email protected]
604.279.7739
[email protected]
Cell-204.792.1790
[email protected]
403.291.7651
[email protected]
IFALPA EMERGENCY PHONE NUMBERS
IFALPA member organization emergency numbers may be used as a backup for ALPA
if involved in an accident / incident in a listed country. The entire International Directory
containing these numbers is available on the ALPA Mobile App or on the ALPA website
at www3.alpa.org/portals/alpa/preflight/NewIntlDirectory_Intro.htm
ALPA Accident/Incident 202.797.4180 (24/7, collect)
IFALPA Emergency [44] (871) 732.3110 (24/7, NOT collect)
Calling Key: [XX] Country Code, (XX) City Code, XXXX.XXXX Phone Number
For in country calls, it may be necessary to dial a 0 before the (City Code).
Mobiles may require a + before the [country code] to complete the call.
COUNTRY
ARGENTINA
AUSTRALIA
AUSTRIA
BELGIUM
BRAZIL
CHILE
CHINA
COLUMBIA
DENMARK
FINLAND
FRANCE
GERMANY
GREECE
HONG KONG
HUNGARY
INDIA
INDONESIA
IRELAND
ISRAEL
ITALY
JAPAN
KAZAKHSTAN
MALAYSIA
MEXICO
NETHERLANDS
NEW ZEALAND
NORWAY
PANAMA
PHILIPPINES
PORTUGAL
RUSSIA
SINGAPORE
SOUTH AFRICA
SOUTH KOREA
SPAIN
SWEDEN
SWITZERLAND
TAIWAN
THAILAND
TURKEY
UK
ASSOCIATION
Pilotos de Lineas Aereas
Australian Federation of Air Pilots
Austrian Cockpit Association
Belgium Cockpit Association
Sindicato Nacional Aeronautas
Circulo de Pilotos de Chile
China Air Line Pilots Association
Assoc. Columbiana de Aviadores
Danish Air Line Pilots Association
Finnish Pilots Association
Syndicat National de Pilots
German Airline Pilots Association
Hellenic Air Line Pilots Assoc.
Hong Kong ALPA
Hungarian Air Line Pilots Assoc.
India Pilots Guild
Asosiasi Pilot Garuda
Irish Air Line Pilots Association
Israel Air Line Pilots Association
Associazone Nationale Piloti
Air Line Pilots Association Japan
Pilots Trade Union Kazakhstan
Malaysia Airline Pilots Association
Assoc. Sindical Pilotos Aviadores
European Cockpit Association
NZ Air Line Pilots Association
Norwegian Air Line Pilots Assoc.
Union Panamena de Aviadores
Air Line Pilots Assoc. Philippines
Assoc. Pilotos Portugueses L.A.
Cockpit Personnel Assoc. Russia
Air Line Pilots Assoc. Singapore
Air Line Pilots Assoc. South Africa
Air Line Pilots Assoc. of Korea
Sindicato Espanol Pilotos L.A.
Svensk Pilot Forening
Aeropers- Swiss Air Line Pilots
Airline Pilots Association Taiwan
Thai Pilots Association
Turkey Airline Pilots Association
British Air Line Pilots Association
EMERGENCY PHONE
[54] (11) 4958.5114 / 9333
[61] (3) 9699.4200
[43] (5) 1766.65799
[32] (2) 245.3450 / 3580
[55] (21) 2532.1163
[56] (2) 236.04.19
[86] (21) 2235-3584
[57] (1) 621.6380
[45] 3250.5322
[358] (50) 359.3641
[33] (1) 4989.2400
[49] 6102.370.110
[30] (210) 934.4330 / 2780
[852] 2736.0491
[36] (1) 296.6806
[91] (222) 625.497
[62] (21) 559.0447
[353] (87) 244.6973
[972] (54) 626.0095
[39] (06) 6519.151
[81] (3) 5705.5061 / 70
[7] (717) 297.2407
[60] (3) 8024.3041
[52] (55) 2183.3823
[32] (2) 707.3293
[64] (9) 255.1500
[47] 6710.2610
[507] 263- 9332
[63] (2) 150.33.5595
[217] 926.810
[7] (95) 155.6591 / 5805
[65] 9072.5727
[27] (11) 82.826.5007
[82] (11) 257.7036
[34] 649 092.801
[46] (8) 109.434
[41] (44) 816 9070
[886] 2628.1620
[66] (2) 545.4640
[90] (212) 662.1201
[44] (20) 8476.4099
US EMBASSY/CONSULATE PHONE NUMBERS
U.S. consular officers assist Americans who encounter serious legal,
medical, or financial difficulties. Consular officers cannot act as your
legal counsel or representative; they can provide names of local
attorneys & doctors, financial assistance, and other information. For
more info for most embassies/consulates: http://usembassy.state.gov
Travel registration is a free service provided by the U.S. government to
U.S. citizens who are traveling to, or living in, a foreign country.
Registration allows you to record information about your upcoming trip
abroad that the Department of State can use to assist you in case of an
emergency. Americans residing abroad can also get information from
the nearest U.S. embassy or consulate.
Reference: http://travelregistration.state.gov/ibrs
If an After Hours number is not listed, call the Main number and
ask for the Embassy Duty Officer.
If unable contact at any listed number(s), call 1-202-501-4444 to
reach an Overseas Citizen Services Operator.
COUNTRY
PHONE [COUNTRY CODE] (CITY CODE) NUMBER
Main
After Hours
AFGHANISTAN KBL [93] 700-10-8001
ARGENTINA
EZE [54] (11) 5777-4354
(11) 5777-4873
AUSTRALIA
SYD [61] (2) 9373-9200
(2) 4422-2201
AUSTRIA
VIE [43] (1) 313-39-7535
(1) 31-339-0
BAHRAIN
BAH [973] 1724-2700
1727-5126
BELGIUM
BRU [32] (2) 811-4000
BRAZIL
SAO [55] (11) 3250-5000
(11) 3250-5373
YHZ (902) 429-2480
YQB (418) 692-2095
YOW (613) 238-5335
YYZ (416) 595-6506
CHILE
SCL [56] (2) 2330-3716
CAN [86] (20) 3814-5775
CTU [86] (28) 8558-3992
CHINA
PEK [86] (10) 8531-4000
PVG [86] (21) 3217-4650
COLUMBIA
BOG [57] (1) 275-2000
CZECH REPUB PRG [420] (2) 257-022-000
DENMARK
CPH [45] 3341-7100
DJIBOUTI
JIB [253] (21)-453-000
FIJI
NAN [679] 331-4466 OR
FINLAND
HEL [358] 9-616-250
FRANCE
CDG [33] (1) 4312-2222
FRA [49] (69) 7535-0
GERMANY
MUC [49] (89) 2888-580
GREECE
ATH [30] (210) 720-2414
HONG KONG HKG [852] 2841-2211
CANADA
YVR (604) 685-4311
YYC (403) 266-8962
YMX (514) 981-5059
(416) 201-4056
(2) 2330-3000
(10) 8531-4000
3341-7400
77-877-229
772-8049
(89) 2888-0
(210) 729-4444
2523-9011
HUNGARY
ICELAND
INDIA
INDONESIA
IRAQ
IRELAND
ISRAEL
ITALY
JAPAN
KAZAKHSTAN
KUWAIT
LUXEMBOURG
MALAYSIA
MEXICO
NETHERLANDS
NEW ZEALAND
NORWAY
PANAMA
PERU
PHILIPPINES
POLAND
PORTUGAL
ROMANIA
RUSSIA
SAUDI ARABIA
SINGAPORE
SOUTH AFRICA
SOUTH KOREA
SPAIN
SWEDEN
SWITZERLAND
TAIWAN
THAILAND
TURKEY
UAE
UK
VENEZUELA
VIETNAM
BUD [36](1) 475-4164
(1) 475-4400
KEF [354] 595-2248
BLR [91] (44) 2857-4000
DEL [91](11) 2419-8000
BOM [91] (22) 2672-4000 HYD [91] (40)4033-8300
CGK [62] (21) 3435-9055 (21) 3435-9000
BGW [964] 760-030-3000 760-030-4888
DUB [353] (1) 630-6200
TLV [972] (3) 519-7475
519-7575
MXP [39] (02) 290-351
FCO [39] (06)-46-741
NSY [39] (081) 583-8111
335-542-0761 (DO CELL)
NRT [81] (3) 3224-5000
NGO [81] (52) 581-4501
KIX [81] (6) 6315-5900
ALA [7] (727) 250-4901
(777) 222-1960
KWI [965] 2259-1583
2259-1001
LUX (352) 46-01-23
(352) 621-547-133
KUL [60] (3) 2168-4979
PEN (3) 2168-5000
MEX [52] (55) 5080-2000
GDL [52] (33) 3268-2100
(33) 3268-2145
MTY [52] (55) 8047-3100 (55) 5080-2000
AMS [31] (20) 575-5309
(070) 310-2209
AKL [64] (9) 303-2724
(4) 462-6000
OSL [47] 2130-8540 OR 2396-0555
PTY [507] 317-5000
LIM [51] (1) 618-2000
CEB [63] (2) 231-1261
MNL (2) 301-2000
WAW [48] (22) 504-2784
(22) 504-2000
LIS [351] (21) 727-3300 OR (21) 094-2000
CND [40] (21) 270-6000
(21) 200-3300
VKO [7] (495) 728-5577
(495) 728-5000
RUH [966] (11) 488-3800 DAH (13) 330-3200
SIN [65] 6476-9100
CPT [27] (21) 702-7300
(79) 111-0391
JNB [27] (11) 290-3000
(79) 111-1684
ICN [82] (2) 397-4114
BCL / MAD / ROZ [34] (91) 587-2200
ARN [46] (8) 783-5300
BSL [41] (31) 357-7011
(31) 357-7777
KHH [886] (7) 238-7744
TPE [886] (2) 2162-2000
BKK [66] (2) 205-4049
(2) 205-4000
ESB [90] (312) 455-5555 OR (212) 335-9000
DXB [971] (4) 309-4000
(2) 414-2200
STN / MAN / BHX [44] (20) 7499-9000
CCS [58] (212) 975-6411 (212)907-8400
HAN [84] (4) 3850-5000
SGN (8) 3520-4200
INT’L HOSPITAL INFO
In a medical emergency: 1) call the local (911) emergency number.
2) call the Duty Officer. 3) call GeoBlue/Anthem when able.
For a city not listed below visit https://www.bluecardworldwide.com/
FDA Pilots – Geo Blue +1.855.282.3517 or +1. 610.254.8771/2
US Pilots – Anthem +1.888.243.2358 (ask for Global Desk)
FedEx Duty Officer – +1.901.397.8214 (US collect)
** Medical payment will be guaranteed if unconscious **
Calling Key: [XX] Country Code, (XX) City Code, XXXX.XXXX Phone Number
For in country calls, it may be necessary to dial a 0 before the (City Code).
Mobiles may require a + before the [country code] to complete the call.
CITY &
911
AMS
112
ARN
112
ATH
112
BAH
999
BCN
112
BKK
191
BLR
102
BOG
119
BOM
102
BSL
144
BHX
999
BQN
911
BUD
112
CAN
120
CDG
112
CGK
118
DOCTOR/HOSPITAL ADDRESS & PHONE
SPAARNE ZIEKENHUIS
[31] (23) 890.8900
Spaarnepoort 1, 2134 TM Hoofddorp
DANDERYD UNIVERSITY HOSP
[46] (8) 1235.5000
Danderyds Sjukhus (Danderyd) Morbygardsvagen, Stockholm
KAT HOSPITAL
[30] (21) 3208.6000
Nikis 2 Kifissia P.C.145-61, Athens
AMERICAN MISSION HOSPITAL
[973] (0) 1725.3447
P.O. Box 1, Manama, Bahrain
HOSPITAL DEL MAR
[34] (93) 248.3000
Passeig Maritim de la Barceloneta, 25-29, Barcelona, 08003
BUMRUNGRAD HOSPITAL
[66] (2) 667.1000
33 Sukhumvit Soi, 3 Wattana
FORTIS HOSPITAL SESHADRIPURAM [91] (80) 4020.0000
#65 1st Main Road, Seshadripuram, Bangalore 560020
HOSPITAL UNIV. SAN IGNACIO
[57] (1) 594.61.61
Carrera 7 No. 40-62, Bogota
7 HILLS HOSPITAL
[91] (22) 6767.6767
Marol Marishi Road, Andheri East, Mumbai - 400059
KANTONSSPITAL BASEL
[41] (61) 265.2525
Petersgraben 4, 4031 Basel, Switzerland
SOLIHULL HOSPITAL
[44] (121) 424.2000
Lode Lane, Solihull B91 2JL, Great Britain
HOSPITAL BUEN SAMARITANO
Aguadilla, 00603
787.658.0000
DR. ROSE MEDICAL CENTER
[36] (1) 377.6737
Széchenyi Square 7-8, Budapest 1051
EUR AM INT’L CLINIC
[86] (20) 3758.5328
1F N Twr Ocean Pearl Bldg,19 Hua Li Lu, Zhu Jiang New City
AMERICAN HOSPITAL
[33] (1) 4641.2525
63, Bd Victor Hugo, 92200 Neuilly-sur-Seine, France
RUMAH SAKIT PLUIT
[62] (21) 668.5070
Jl. Raya Pluit Selatan #2, Jakarta Utara 14450
CGN
112
CPH
112
DEL
102
DXB
999
DUB
112
FRA
112
GDL
065
HAN
05
HEL
112
HKG
999
ICN
119
JIB
18
KIX
119
KUL
999
MAD
112
MAN
999
MNL
166
MTY
065
MUC
112
MXP
112
NRT
119
PEK
120
KRANKENHAUS
[49] (221) 33080
Jakobstrabe 27-31, Cologne 50667, Germany
BEKKEVOLD PRIVATHOSPITAL
[45] (0) 7210.0060
Hans Bekkevolds Allé 2B, Hellerup 2900
ISIC, VASANT KUNJ
[91] (11) 4225.5225
Sector C, Vasant Kunj, Opp Vasant Valley School, New Dehli
DUBAI HOSPITAL
[971] (4) 271.4444
AL-BRAHA Area, Dubai
BEAUMONT HOSPITAL
[353] (1) 809.3000
Beaumont Rd, Dublin 9, Ireland
UNIKLINIKUM MAINZ
[49] (6131) 170
Langenbeckstrasse 1, Main 55131, Germany
HOSPITAL MEXICO AMERICNO
[52] (33) 3648.3333
Calle Colomos 2110, Ayuntamiento, 44620, Guadalajara
HANOI FRENCH HOSPITAL
[84] (4) 3577.1100
No 1 Phuong Mai, Dong Da, Hanoi
HELSINKI MEHILAINEN TOOLO
[358] (9) 10.414.0200
Pohjoinen Hesperiankatu 17, Helsinki 00260
ST. TERESA’S HOSPITAL
[852] 2200.3434
327 Prince Edward Rd, Kowloon, Hong Kong
SEVERANCE HOSPITAL
[82] (2) 2228.5800
250 Seongsanno, Seodaemun-gu
FRENCH MILITARY HOSPITAL
[253] 21.45.30.15
GMC Bouffard, Djibouti
SUMITOMO HOSPITAL
[81] (6) 6443.1261
530-0005 Osaka Prefecture, Osaka Kita Ward, 5 Chome-3-20
PRINCE COURT MEDICAL CENTRE
[60] (3) 2160.0000
39 Jalan Kia Peng, 50450 Kuala Lumpur
RAMON Y CAJAL
[34] (91) 336.8000
Ctra. De Colmenar Viejo, km 9, 100, Madrid
WYTHENSHAWE
[44] (161) 998.7070
Southmoor Road, Wythensawe, Manchester
MAKATI MEDICAL CENTER
[63] (2) 888.8999
2 Amorsolo Street, Legaspi Village
HOSPITAL MUGUERZA
[52] (81) 8399.3400
Miguel Hidalgo y Costilla 2532, Centro, 64000 Monterrey
KLINIKUM RECHTS DER ISAR
[49] (89) 41400
Ismaningerstrasse 22, Munich 81675, Germany
OSPEDALE NIGUARDA
[39] (02) 6444.2496
Piazza Ospedale Maggiore 3, Milan
NARITA RED CROSS HOSPITAL
[81] (476) 22.2311
Iidacho 90-1, Narita, Chiba
BEJING UNITED FAMILY HOSPITAL [86] (10) 5927.7000
#2 Jiangtai Lu, Chaoyang District, Beijing 100015
PEN
999
PTY
104
PVG
120
QRO
065
ROZ
112
SGN
05
SIN
995
STN
999
SYD
112
SZX
120
TLC
065
TLV
101
TPE
119
VCP
911
VIE
112
PANTAI MUTIARA
[60] (4) 643.3888
82, Jalan Tengah, Bayan Baru, 11900 Bayan Lepas, Penang
HOSPITAL PAITILLA
[507] 265.8800
Avenida Balboa y Calle 53, Panama
CHANG ZHENG HOSPITAL
[86] (21) 6361.0109
415 Fengyang Rd
HOSPITAL SAN JOSE
[52] (422) 211.0800
Prol. Constituyentes, Calle Paseo Constituyentes 302, El
Jacal, Santiago de Queretaro
NAVAL HOSPITAL ROTA
[34] 956.82.3305
HCM FAMILY PRACTICE
[84] (8) 3822.7848
34 Le Duan Street, Diamond Plaza, District 1
RAFFLES HOSPITAL
585 North Bridge Road
[65] 6311.1111
PRINCESS ALEXANDRA
[44] (12) 7944.4455
Hamstel Rd, Hawlow, Essex CM20 1QX, UK
ST. VINCENT’S
[61] (2) 8382.1111
390 Victoria St, Darlinghurst NSW 2010
SZX AIRPORT HOSPITAL
[86] (755) 2345.6120
CENTRO MEDICO TOLUCA
[52] (722) 232.2222
Calle Benito Juarez Nte.135, Barrio de San Mateo, 52140
SOURASKY (ICHILOV) HOSPITAL
[972] (3) 697.3232
6 Weizmann Street, Tel Aviv 64239
TAIWAN ADVENTIST HOSPITAL
[886] (2) 2771.8151
No 424, Sec 2, Bade Rd, Songshan District
CENTRO MEDICO DE CAMPINAS
[55] (19) 3772.5700
R Dr Edilberto Luis Pereira da Silva 929, Cidade Universiraria
VIENNA GENERAL HOSPITAL
[43] (1) 40.40.00
Waehringer Guertel 18-20, 1090 Vienna, Austria
INT’L EMERGENCY RESPONSE PHONE NUMBERS
https://en.wikipedia.org/wiki/List_of_emergency_telephone_numbers
***112 or 999 Dials EMERGENCY from cell phones in many countries***
In Memory of Captain Marcel Beaudu
COUNTRY
ARGENTINA
AUSTRALIA
AUSTRIA
BELGIUM
BRAZIL
CANADA
CHILE
CHINA
COLUMBIA
DENMARK
FINLAND
FRANCE
GERMANY
GREECE
HONG KONG
HUNGARY
INDIA
INDONESIA
IRELAND
ISRAEL
ITALY
JAPAN
MALAYSIA
MEXICO
NETHERLANDS
NEW ZEALAND
NORWAY
PANAMA
PHILIPPINES
PORTUGAL
RUSSIA
SINGAPORE
SOUTH AFRICA
SOUTH KOREA
SPAIN
SWEDEN
SWITZERLAND
TAIWAN
THAILAND
TURKEY
UAE
UK
VIETNAM
AMBULANCE
101
FIRE
107
000 or 112 (mobile)
112 or 122
100 or 112
100 or 112
911
911
131
132
120
119
125 or 123
119 or 123
112
112
15 or 112
18 or 112
112
112
166 or 112
199 or 112
999 or 112 (mobile)
112
102
101
118
113
112 or 999
101
102
112 or 118
112 or 115
119
119
999
994
065 or 911
068 or 911
112
111
113
110
911
103
117 or 166
112
112
995
10177
119
119
112
112
144
118
119 or 112 (mobile)
191
199
101 or 112
102
998 or 999
112 or 999
05
08
POLICE
101
101 or 112
133
110
112 or 123
17 or 112
110
100 or 112
100
110
100
112 or 113
110
999
066 or 911
112
104
999
10111
112
117
110 or 112
191
100
03
WORLDWIDE TIPPING GUIDE
The following information has been compiled in order help one avoid a cultural
faux pas. Actual tipping should be based on an individual’s discretion, using the
following table as a guide, remembering tipping policies evolve as global travel
grows. Suggested tips were compiled from various sources, including:
www.cntraveler.com & www.wikipedia.org.
Download the apps “Globe Tipping” (iOS) & “Tipping Bird” (Android)
COUNTRY
RESTAURANTS
PORTERS
TAXIS
Argentina
Australia
Brazil
Canada
Chile
China
Columbia
Costa Rica
Denmark
France
Germany
Greece
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Japan
Malaysia
Mexico
Netherlands
New Zealand
Norway
Panama
Philippines
Portugal
Russia
Singapore
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
UAE
UK
Vietnam
10%
10-15% but not expected
10% if no service charge
15%-20%
Service Charge + 10%
NONE
Service Charge + 5-10%
Service Included
Service Included
Service Charge + up to 10%
10%-15%
5-10%
Service Charge + round up
10% if no Service Charge
Service + up to 10%
10% if no Service Charge
Service Chg + loose change
10-15%
Service Chg +1 shekel/pp
10%
NONE-Considered Insulting
Service Chg + loose change
10-15% cash
5-10%
10-15%
Service Included
10% if no Service Charge
10% if no Service Charge
10% if no Service Charge
10% cash
10% if no Service Charge
10%-15%
NONE, but accepted
7-13% cash, 0 if not good
Service Included
5-10% but not expected
10-15%if no Service Charge
$1 per diner
10% in cash
15-20% if no Service Chg.
10-15% if no Service Chg.
10% if no Service Charge
25-45 pesos
$1/Bag
$1/Bag
$1-2/Bag
$1/Bag
5 RMB/Bag
$1/Bag
$1/Bag
Fixed Fee
€2/Bag
€1-3/Bag
€1/Bag
$2-3
$1-2/Bag
NONE
50 rupees/Bag
$1/Bag
$1/Bag
$1/Bag
€5
NONE
NONE
10-20pesos
$1/Bag
$1/Bag
Fixed Fee
$1/Bag
$1/Bag
$1/Bag
$3-5/Trip
$1/Bag
$1/Bag
$1/Bag
€1/Bag
Fixed Fee
Serv. Chg.
$3-5
$1-2/Bag
$1/Bag
10 dirham
£1-2/Bag
None
Round Up
$5
Round Up
10%
Round Up
NONE
Round Up
Round Up
NONE
10-15%
Round Up
None
Round Up
Round Up
NONE
Round Up
10%
Round Up
10-15%
Round Up
NONE
NONE
50¢
Round Up
$5
NONE
NONE
10%
10%
10%
NONE
10%
NONE
Round Up
NONE
5-10%
NONE
$1
Round Up
Round Up
Round Up
Round Up
AIRLINES & FREQUENT FLYER
Discounted Global Travel tickets currently are not eligible to earn
Frequent Flyer miles with the exception of AA, DL, SW, & UA.
Frequent Flyer Alliances usually allow the reciprocal earning and redeeming of
frequent flyer miles. Geographical, residential, and/or fare restrictions may apply.
Additionally, most airlines have other airline partners that are not alliance
members. For additional mileage earning opportunities, most airlines also partner
with credit cards, hotels, travel companies, and certain retailers. See each
airline’s website for specific restrictions and details.
* Future/Elect Members
# Affiliate Member Airlines
ONE WORLD
AMERICAN .................... AA ............ www.aa.com ............................... 800-433-7300
BRITISH AIRWAYS .......... BA ............ www.ba.com ............................... 800-247-9297
CATHAY PACIFIC ........... CX ............ www.cathaypacific.com .............. 800-233-2742
CATHAY DRAGON # ....... KA ............ www.dragonair.com ....... +800-2747-3333 (HK)
FINNAIR ........................ AY ............ www.finnair.com ......................... 800-950-5000
IBERIA .......................... IB ............. www.iberia.com .......................... 800-772-4642
JAL ............................. JL ............. www.jal.com ............................... 800-525-3663
LATAM........................ LA ............ www.latam.com .......................... 866-435-9526
MALAYSIA ..................... MH ........... www.malaysiaairlines.com ......... 800-552-9264
QANTAS ....................... QF ............ www.qantas.com ........................ 800-227-4500
QATAR ......................... QR ........... www.qatarairways.com ............... 877-777-2827
ROYAL JORDANIAN ........ RJ ............ www.rj.com ................................. 212-949-0050
S7 ............................... S7 ............ www.s7.ru ................. +49-2361-582-0000 (DE)
SRI LANKAN .................. UL ............ www.srilankan.com ..................... 732-205-0017
STAR ALLIANCE
ADRIA .......................... JP ............. www.adria.si.en .......................... 855-772-3742
AEGEAN ....................... A3 ............ www.aegeanair.com ................... 855-323-4326
AIR CANADA ................. AC ............ www.aircanada.com ................... 888-247-2262
AIR CHINA .................... CA ............ www.airchina.com ...................... 800-882-8122
AIR INDIA ...................... AI ............. www.airindia.com ....................... 800-180-1407
AIR NEW ZEALAND ........ NZ ............ www.airnz.com ........................... 800-262-1234
ANA ............................ NH ............ www.fly-ana.com ........................ 800-235-9262
ASIANA ......................... OZ ............ www.flyasiana.com ..................... 800-227-4262
AUSTRIAN ..................... OS ............ www.austrian.com ...................... 800-843-0002
AVIANCA ....................... AV ............ www.avianca.com ....................... 800-284-2622
BRUSSELS .................... SN ............ www.brusselsairlines.com .......... 866-308-2230
COPA ......................... CM ........... www.copaair.com ....................... 800-359-2672
CROATIA ....................... OU ........... www.croatiaairlines.com +49-6992-00520 (DE)
EGYPT AIR .................... MS ........... www.egyptair.com ...................... 212-581-5600
ETHIOPIAN .................... ET ............ www.flyethiopian.com ................. 800-445-2733
EVA ............................ BR ............ www.evaair.com ......................... 800-695-1188
LOT............................. LO ............ www.lot.com ............................... 212-789-0970
LUFTHANSA ................... LF ............. www.lufthansa.com .................... 800-645-3880
SAS ............................ SK ............ www.flysas.com .......................... 800-221-2350
SHENZHEN .................... ZH ............ www.global.shenzhenair.com .+852-8179-5080
SINGAPORE .................. SQ ............ www.singaporeair.com ............... 800-742-3333
SOUTH AFRICAN ............ SA ............ www.flysaa.com .......................... 800-722-9675
SWISS .......................... LX ............ www.swiss.com .......................... 877-359-7947
TAP PORTUGAL ............ TP ............ www.flytap.com .......................... 800-221-7370
THAI ............................. TG ............ www.thaiair.com ......................... 800-426-5204
TURKISH ....................... TK ............ www.turkishairlines.com ............. 800-874-8875
UNITED ......................... UA ............ www.united.com ......................... 800-864-8331
SKY TEAM
AEROFLOT .................... SU ............ www.aeroflot.ru ........................... 866-879-7647
AEROLINAS ARGENTINAS AR ............ www.aerolineas.com.ar/en ......... 800-333-0276
AEROMEXICO ............... AM .......... www.aeromexico.com ................ 800-237-6639
AIR EUROPA ................. UX ............ www.aireuropa.com .................... 800-238-7672
AIR FRANCE .................. AF ............ www.airfrance.com ..................... 800-237-2747
ALITALIA ....................... AZ ............ www.alitalia.com ......................... 800-223-5730
CHINA AIRLINES ............ CI ............. www.china-airlines.com .............. 800-227-5118
CHINA EASTERN ............ MU ........... www.flychinaeastern.com ........... 800-200-5118
CHINA SOUTHERN ......... CZ ............ www.flychinasouthern.com ......... 888-338-8988
CZECH ......................... OK ............ www.czechairlines.com .............. 855-359-2932
DELTA .......................... DL ............ www.delta.com ........................... 800-221-1212
GARUDA ....................... GA ............ www.garuda-indonesia.com ....... 800-342-7832
KENYA AIRWAYS ........... KQ ............ www.kenya-airways.com ............ 866-536-9224
KLM ............................ KL ............ www.klm.com ............................. 800-618-0104
KOREAN AIR ................. KE ............ www.koreanair.com .................... 800-438-5000
MIDDLE EAST ................ ME ........... www.mea.com.lb ........................ 212-244-6850
SAUDIA ......................... SV ............ www.saudiairlines.com ............... 800-472-8342
TAROM ......................... RO ........... www.tarom.ro/en ........................ 877-359-8276
VIETNAM ....................... VN ............ www.vietnamairlines.com ........... 866-677-8909
XIAMEN ........................ MF ............ www.xiamenair.com ................... 844-629-5557
OTHER NON-ALLIANCE AIRLINES
ALASKA ...................... ..AS ............ www.alaskaair.com ..................... 800-252-7522
ALLEGIANT .................. ..G4 ............ www.allegiantair.com .................. 702-505-8888
EMIRATES ................... ..EK ............ www.emirates.com ..................... 800-777-3999
FIJI ............................ ..FJ ............. www.airpacific.com ..................... 800-227-4446
FRONTIER ................... ..F9 ............ www.frontierairlines.com ............ 800-432-1359
GULF AIR ...................... GF ............ www.gulfair.com ......................... 888-359-4853
HAINAN ........................ HU ............ www.hainanairlines.com ............. 888-688-8813
HAWAIIAN ..................... HA ............ www.hawaiianairlines.com ......... 800-367-5320
HONG KONG AIRLINES ... HX ............ www.hongkongairlines.com ........ 855-393-3880
ICELANDAIR .................. FI .............. www.icelandair.com .................... 800-223-5500
JETBLUE ....................... B6 ............ www.jetblue.com ........................ 800-538-2583
KUWAIT AIRWAYS .......... KU ............ www.kuwaitairways.com ............. 800-428-4322
PHILIPPINE .................... PR ............ www.philippineairlines.com ........ 800-435-9725
SPIRIT .......................... NK ............ www.spiritair.com ....................... 800-772-7117
SOUTHWEST ................. WN ........... www.southwest.com ................... 800-435-9792
SUN COUNTRY .............. SY ............ www.suncountry.com ................. 800-359-6786
VIRGIN ATLANTIC ........... VS ............ www.virgin-atlantic.com .............. 800-862-8621
VIRGIN AMERICA ........... VX ............ www.virginamerica.com .............. 877-359-8474
MAJOR US AIRLINE PARTNERS (OUTSIDE OF ALLIANCES)
ALASKA
Aeromexico
Air France
American
British Airways
Cathay Pacific
Delta
Emirates
Fiji
Hainan
Icelandair
JAL
KLM
Korean
ALASKA (CONT’D)
LATAM
Qantas
DELTA
Alaska
GOL
Great Lakes
Hawaiian
Virgin Australia
Virgin Atlantic
WestJet
AMERICAN
Air Tahiti Nui
Alaska
Cape Air
Etihad
Fiji
Gulf Air
Hawaiian
Interjet
Jet Airways
Seabourne
WestJet
UNITED
Aer Lingus
Aeromar
Air Dolomiti
Azul
Cape Air
Edelweiss
Eurowings
German Wings
Great Lakes
Hawaiian
Island Air
Jet Airways
Silver
HOTELS
*Marriot and Starwood merger should be completed in 2018
ACCOR HOTELS ....................+800-938-768 (HK), +0-6995-307-595 (DE)
ADAGIO ................................... www.adagio-city.com ......................... 800-515-5679
FAIRMONT................................ www.fairmont.com ............................. 800-257-7544
IBIS ......................................... www.ibis.com ..................................... 800-221-5452
NOVOTEL ................................. www.novotel.com ............................... 800-668-6835
MERCURE ................................ www.mercure.com ............................. 800-637-2872
PULLMAN ................................. www.pullmanhotels.com .................... 800-515-5679
RAFFLES ................................. www.raffles.com ................................. 800-768-9009
SOFITEL .................................. www.sofitel.com ................................. 800-763-4835
SWISSOTEL .............................. www.swissotel.com ............................ 800-637-9477
HILTON HOTELS
+800-968-391 (HK), +800-4445-6767 (DE)
CANOPY .................................. www.canopy.hilton.com ..................... 844-692-2667
CONRAD .................................. www.conradhotels.com ...................... 800-266-7237
CURIO ..................................... www.curiocollection.com .................... 844-442-8746
DOUBLETREE ........................... www.doubletree.com ......................... 800-222-8733
EMBASSY SUITES ..................... www.embassysuites.com ................... 800-362-2779
HAMPTON INN .......................... www.hamptoninn.com ........................ 800-426-7866
HILTON .................................... www.hilton.com .................................. 800-445-8667
HILTON GARDEN INN ................. www.hiltongardeninn.com .................. 877-782-9444
HOMEWOOD SUITES ................. www.homewoodsuites.com ............... 800-225-5466
HOME 2 ................................... www.home2suites.com ...................... 877-646-6302
TRU ........................................ www.tru.hilton.com ............................. 800-445-8667
WALDORF ASTORIA .................. www.waldorfastoria.com .................... 800-925-3673
IHG
+800-965-888 (HK), +800-80-800-800 (DE)
CANDLEWOOD SUITES .............. www.candlewoodsuites.com ............... 877-2263539
CROWNE PLAZA ....................... www.crowneplaza.com ...................... 877-227-6963
EVEN HOTELS .......................... www.evenhotels.com ......................... 855-879-3836
HOTEL INDIGO .......................... www.hotelindigo.com ......................... 877-846-3446
HOLIDAY INN ............................ www.holidayinn.com .......................... 800-465-4329
INTERCONTINENTAL .................. www.intercontinental.com .................. 800-327-0200
KIMPTON ................................. www.kimptonhotels.com .................... 800-546-7866
STAYBRIDGE SUITES ................. www.staybridge.com .......................... 800-439-4745
MARRIOTT HOTELS*
+800-962-609 (HK), +0800-1-854-422 (DE)
AC HOTELS ............................. www.achotels.marriott.com ................ 888-236-2427
AUTOGRAPH COLLECTION ......... www.autographhotels.com ................. 888-236-2427
COURTYARD ............................ www.courtyard.com ........................... 888-236-2427
DELTA HOTELS......................... www.deltahotels.com ......................... 888-236-2427
EDITION ................................... www.editionhotels.com ...................... 800-466-9695
FAIRFIELD INN & SUITES ............ www.fairfield.marriott.com .................. 800-228-2800
GAYLOARD HOTELS .................. www.gaylordhotels.com ..................... 877-382-7299
JW MARRIOTT ......................... www.jwmarriott.com ........................... 888-236-2427
MARRIOTT ............................... www.marriott.com .............................. 888-236-2427
PROTEA HOTELS ...................... www.proteahotels.com ....................... 888-236-2427
RENAISSANCE .......................... www.renaissancehotels.com ............. 800-468-3571
RESIDENCE INN ........................ www.residenceinn.com ...................... 800-331-3131
RITZ-CARLTON ......................... www.ritzcarlton.com ........................... 800-542-8680
SPRINGHILL SUITES .................. www.springhillsuites.com ................... 800-236-2427
TOWNEPLACE SUITES ............... www.towneplacesuites.com ............... 800-236-2427
STARWOOD HOTELS*
+852-3051-2777 (HK), +069-170-776-449 (DE)
ALOFT ..................................... www.alofthotelshub.com .................... 877-462-5638
DESIGN HOTELS ....................... www.designhotels.com ...................... 800-337-4685
ELEMENT ................................. www.elementhotelshub.com .............. 877-353-6368
FOUR POINTS........................... www.fourpoints.com ........................... 800-368-7764
LE MERIDIEN ............................ www.lemeridien.com .......................... 800-543-4300
LUXURY COLLECTIONS .............. www.luxurycollection.com .................. 800-325-3589
SHERATON ............................... www.sheraton.com ............................ 800-325-3535
ST REGIS ................................ www.stregishotels.com ...................... 877-787-3477
TRIBUTE PORTFOLIO ................. www.tributeportfolio.com .................... 888-874-2883
W HOTELS ............................... www.whotels.com .............................. 877-946-8357
WESTIN ................................... www.westin.com ................................ 800-228-3000
OTHER AND/OR NON-AFFILIATED BRANDS
AYRES ..................................... www.ayreshotels.com ........................ 800-675-3550
BEST WESTERN ....................... www.bestwestern.com ....................... 800-780-7234
HYATT ..................................... www.hyatt.com ................................... 800-228-9000
OMNI ....................................... www.omnihotels.com ......................... 888-444-6664
PENINSULA .............................. www.peninsula.com ........................... 866-382-8388
RADISSON ............................... www.radisson.com ............................. 888-201-1718
SHANGRI-LA ............................ www.shangri-la.com ........................... 866-565-5050
WYNDHAM ............................... www.wyndham.com ........................... 877-999-3223
NOTES
CAR RENTALS
ADVANTAGE ............................. www.advantage.com .......................... 800-777-5500
ALAMO .................................... www.alamo.com ................................. 888-233-8749
AVIS ........................................ www.avis.com .................................... 800-230-4898
BUDGET .................................. www.budget.com ............................... 800-218-7992
DOLLAR ................................... www.dollar.com .................................. 800-800-4000
ENTERPRISE ............................ www.enterprise.com .......................... 800-261-7331
EZ .......................................... www.e-zrentacar.com ........................ 800-277-5171
FOX ........................................ www.foxrentacar.com ........................ 800-225-4369
HERTZ ..................................... www.hertz.com .................................. 800-654-3131
NATIONAL ................................ www.nationalcar.com ......................... 800-227-7368
PAYLESS ................................. www.paylesscar.com ......................... 800-729-5377
SIXT ....................................... www.sixt.com ..................................... 888-749-8227
THRIFTY .................................. www.thrifty.com .................................. 800-847-4389
NOTES
201 – NJ
202 – DC
203 – CT
204 - MB
205 – AL
206 – WA
207 – ME
208 – ID
209 – CA
210 – TX
212 – NY
213 – CA
214 – TX
215 – PA
216 – OH
217 – IL
218 – MN
219 – IN
220 – OH
224 – IL
225 – LA
226 – ON
228 – MS
229 – GA
231 – MI
234 – OH
236 – BC
239 – FL
240 – MD
248 – MI
250 – BC
251 – AL
252 – NC
253 – WA
254 – TX
256 – AL
260 – IN
262 – WI
267 – PA
269 – MI
270 – KY
272 – PA
276 – VA
281 – TX
289 – ON
301 – MD
302 – DE
303 – CO
304 – WV
305 – FL
306 – SK
307 – WY
308 – NE
309 – IL
310 – CA
312 – IL
313 – MI
314 – MO
315 – NY
316 – KS
317 – IN
318 – LA
319 – IA
320 – MN
321 – FL
323 – CA
325 – TX
330 – OH
331 – IL
332 – NY
334 – AL
336 – NC
337 – LA
339 – MA
340 – USVI
343 – ON
346 – TX
347 – NY
351 – MA
352 – FL
360 – WA
361 – TX
364 – KY
365 – ON
380 – OH
385 – UT
386 – FL
401 – RI
402 – NE
403 – AB
404 – GA
405 – OK
406 – MT
407 – FL
408 – CA
409 – TX
410 – MD
412 – PA
413 – MA
414 – WI
415 – CA
416 – ON
417 – MO
418 – QC
419 – OH
423 – TN
424 – CA
425 – WA
430 – TX
431 – MB
432 – TX
434 – VA
435 – UT
437 – ON
438 – QC
440 – OH
442 – CA
443 – MD
450 – QC
463 – IN
469 – TX
470 – GA
475 – CT
478 – GA
479 – AR
480 – AZ
484 – PA
501 – AR
502 – KY
503 – AR
504 – LA
505 – NM
506 – NB
507 – MN
508 – MA
509 – WA
510 – CA
512 – TX
513 – OH
514 – QC
515 – IA
516 – NY
517 – MI
518 – NY
519 – ON
AREA CODES
520 – AZ
530 – CA
539 – OK
540 – VA
541 – OR
548 – ON
551 – NJ
559 – CA
561 – FL
562 – CA
563 – IA
564 – WA
567 – OH
570 – PA
571 – VA
573 – MO
574 – IN
575 – NM
580 – OK
581 – QC
585 – NY
586 – MI
587 – AB
601 – MS
602 – AZ
603 – NH
604 – BC
605 – SD
606 – KY
607 – NY
608 – WI
609 – NJ
610 – PA
612 – MN
613 – ON
614 – OH
615 – TN
616 – MI
617 – MA
618 – IL
619 – CA
620 – KS
623 – AZ
626 – CA
628 – CA
629 – TN
630 – IL
631 – NY
636 – MO
641 – IA
646 – NY
647 – ON
650 – CA
651 – MN
657 – CA
660 – MO
661 – CA 727 – FL
662 – MS 731 – TN
669 – CA 732 – NJ
671 – Guam 734 – MI
678 – GA 737 – TX
680 – NY 740 – OH
681 – WV 743 – NC
682 – TX 747 – CA
701 – ND 754 – FL
702 – NV 757 – VA
703 – VA 760 – CA
704 – NC 762 – GA
705 – ON 763 – MN
706 – GA 765 – IN
707 – CA 769 – MS
708 – IL
770 – GA
709 – NL 772 – FL
712 – IA
773 – IL
713 – TX 774 – MA
714 – CA 775 – NV
715 – WI
778 – BC
716 – NY 779 – IL
717 – PA 780 – AB
718 – NY 781 – MA
719 – CO 782 – AB
720 – CO 785 – KS
724 – PA 786 – FL
725 – NV 787 – PR
726 – TX 802 – VT
803 – SC
804 – VA
805 – CA
806 – TX
807 – ON
808 – HI
810 – MI
812 – IN
813 – FL
814 – PA
815 – IL
816 – MO
817 – TX
818 – CA
819 – QC
825 – AB
828 – NC
830 – TX
831 – CA
832 – TX
843 – SC
845 – NY
847 – IL
848 – NJ
850 – FL
854 – SC
856 – NJ
857 – MA
858 – CA
859 – KY
860 – CT
862 – NJ
863 – FL
864 – SC
865 – TN
867YT,NT,NU
870 – AR
872 – IL
878 – PA
901 – TN
902 NS,PE
903 – TX
904 – FL
905 – ON
906 – MI
907 – AK
908 – NJ
909 – CA
910 – NC
912 – GA
913 – KS
914 – NY
915 – TX
916 – CA
917 – NY
918 – OK
919 – NC
920 – WI
925 – CA
928 – AZ
929 – NY
930 – IN
931 – TN
934 – NY
936 – TX
937 – OH
938 – AL
940 – TX
941 – FL
947 – MI
949 – CA
951 – CA
952 – MN
954 – FL
956 – TX
959 – CT
970 – CO
971 – OR
972 – TX
973 – NJ
978 – MA
979 – TX
980 – NC
984 – NC
985 – LA
986 – ID
989 – MI
The Time is NOW
50% of our careers are controlled by Capitol Hill;
the other 50% we negotiate in our contract;
!
Join the 22% of FedEx pilots contributing to the
most bipartisan PAC on the Hill!
it's Past Time to BACK THE PAC!
www.alpa.org/advocacy/alpa-pac
For information on ordering calendars contact Randy Miller 502.777.4376 or [email protected]