The Case for Managed Storage By Randy Dufault, Principal Integration Architect Genus Technologies, LLC 6600 France Avenue Suite 425 Minneapolis, Minnesota 55435 tel: 952-844-2626 fax: 952-844-2670 www.genusllc.com 2008, Genus Technologies LLC All Rights Reserved Content Manager on iSeries (CM) offers two levels of storage in its storage management model: primary storage to iSeries system disk and secondary storage to an optical library. A legacy option for secondary storage to tape is no longer supported. Content streams – objects or documents, if you will – are initially stored to primary storage and are always ultimately retrieved from primary storage. In a typical installation, depending on operational scheduling of the CM storage management procedures, new streams entering the system are copied from primary to secondary storage. They then remain on primary storage for a defined period of time and are ultimately removed from primary storage. Future access to the stream requires retrieving the item from secondary storage back to primary storage. Streams retrieved in this fashion remain on primary storage for just a short period of time. CM depends on its own internal storage management model, rather than external storage management middleware, to keep track of the potential millions of streams that are captured into a system over time. A distinct benefit of keeping storage management internal is that CM has complete control over the performance and operation of the attached storage – there is absolutely no dependence on external software. One significant limitation of CM’s storage management model is its inability to adapt to evolving storage technologies. Optical library technology, while making great strides in storage density and retrieval performance a decade ago, is now considered much too slow given the relative low cost and high performance of today’s magnetic disk storage systems. Add to that the maintenance issues associated with the mechanical components inside an optical library, and it becomes readily apparent why the storage management limitations of CM are an issue for many of the thousands of organizations using the software. An internal storage management strategy, while certainly very valid for the time when CM was first deployed, required CM to be responsible for supporting any and all new storage technologies a customer may desire to deploy. With literally thousands of storage devices available now, and many more being introduced each year, CM has not, and it can be argued, could not possibly keep up. Many CM customers are addressing the performance and maintenance issues associated with the optical storage limitation by simply retaining most or all of their CM content streams on primary storage. While this strategy has proven to work, it brings with it a number of management issues and outright problems. Page 2 CM’s rather simplistic primary storage management model relies on limited capacity file system directories, located in specific areas of the iSeries file system. System administrators must constantly watch and manage the capacity of the directories and must manually create new directories as the repository grows. Additionally, when it becomes necessary to move the directories out of the file system locations where CM expects them to be, a number of complex manual link entries must be created. With the added need to constantly alter backup processes to account for growing disk utilization and to fit within shrinking backup time windows, management of CM can consume a considerable amount of system administration resources. While the management issue may be no more than an additional administration responsibility, two specific issues with an all primary storage strategy have potentially significant implications. Those issues are system recovery and disaster recovery. Magnetic tape systems, still the most popular means of backing up computer systems, are limited by capacity, bandwidth and server behavior in the amount of data they can backup or restore in any given period of time. It may be impractical to restore a large set of streams to primary storage within a reasonable amount of time. This fact has implications for system recovery in the event of some sort of massive failure, implications for migration to new servers and implications for recovery when a disaster requires that backup data facilities be used to keep the business going. When using an all primary storage strategy, CM will not operate properly until the entire set of streams is restored. It is very reasonable to expect that a system with several million stored streams may take a full day or longer to restore, depending on the quality of the backup and other factors. CM’s requirement that all the primary streams be available could delay the reactivation of critical business systems for an extended period of time. Managed storage, leveraging capabilities like those provided by IBM’s Tivoli Storage Manager (TSM) middleware, can reduce overall administrative requirements for managing CM and can certainly improve the ability to recover a CM system either in an emergency or for planned system recovery events like a server upgrade. Paired with MBS’ StorageView™ connector for CM for iSeries, TSM, or its sister product, the System Storage Archive Manager (SSAM) on IBM’s System Storage DR 550 data retention appliance, can effectively address administration and recovery issues. Page 3 TSM, or for that matter, many other storage management software products, provide application isolation from the actual storage hardware, provide for real time high availability and disaster recovery mechanisms, and manage backup and recovery processes with minimal intervention from administrative staff. New storage technologies can be deployed without affecting or modifying CM. Backup and disaster recovery strategies can be modified or enhanced, again without affecting CM. With the StorageView connector, CM’s storage management is administered in the fashion it was intended to be, with primary storage relegated to short-term cache needs and with secondary storage holding the content streams. While CM reports that the content is stored on an optical library, higher performance disk storage subsystems connected to StorageView provide retrieval performance very near that available with primary storage. In the rapidly evolving storage technology market, it is impossible to accurately predict what the hardware environment will be even in the near future. New innovations enter the market very quickly. It is much easier to predict what the software environment will be because of the substantial investments businesses make in integrating middleware like CM, with their mission critical systems. Changing software is substantially more difficult, and more expensive, than changing hardware. The StorageView connector, along with storage management middleware like TSM or SSAM, helps to isolate the application software, which is essential to a business and cannot change quickly, from the hardware, which can and will change quickly. New hardware can provide substantial capability and performance improvements for an organization as long as existing application software doesn’t limit the ability to deploy new hardware solutions. A managed storage strategy allows businesses to leverage storage system performance improvements while accessing a broad range of business continuity options. Equally important, an effective managed storage strategy protects the long-term viability of an organization’s investment in its Content Manager infrastructure. Contact: Jim Engelking, Director of Business Development Genus Technologies, LLC 6600 France Ave. So., Suite 425 Minneapolis, MN 55435 952.844.2645 [email protected] Page 4
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