Key activities for 2013/14
Our action plan for 2013/14 is linked to the same five strategic priorities as 2012/13.
It is designed to maintain the momentum of change and development envisaged in
our strategy to take the Library’s unique resources into the digital future.
Strategic Priority 1: Guarantee access for future generations
Now that legislation has extended the principle of legal deposit to digital materials, we will
go ahead with key steps to enable storage, preservation and access at our Library
premises of born-digital UK publications including an initial 4.8 million websites. We will
implement a publisher portal to enable the deposit of legal deposit e-journals and e-books
by small publishers as well as embedding an effective process to handle 1400 complex ejournal titles.
In accordance with the Library’s newspaper strategy, we will make the Newspaper Storage
Building at Boston Spa fully operational and open a dedicated Reading Room space at St
Pancras following the closure of Colindale in 2014. We will complete the automation phase
of the new building, transferring the UK national newspaper collection into greatly
improved, archival storage conditions in readiness for operational use during 2014/15.
Strategic Priority 2: Enable access to everyone who wants to do
research
We will continue to develop our website as a step towards engaging and inspiring the
learners of tomorrow. In the second year of the Web Development Programme we will
complete the core offer for the public and learners and for researchers and businesses.
We will provide access to more collections through a more interactive and enhanced
online experience. We will add value through insights provided by our staff and by
extending access to those who cannot visit our premises.
Strategic Priority 3: Support research communities in key areas for
social and economic benefit
We will expand our Business & IP Centre, implementing regional roll-out from London to
six other cities, which will support the Government's innovation-driven growth agenda. The
Newcastle centre will become fully operational in 2013/14 whilst Sheffield, Leeds,
Liverpool and Birmingham will enter their pilot phase. Manchester will follow in 14/15. We
will deliver local training and support, rebranding, marketing and a full partner programme.
Strategic Priority 4: Enrich the cultural life of the nation
We will deliver a stimulating and exciting engagement programme which will demonstrate
the breadth and depth of our collections and our curatorial knowledge and expertise. It will
help us to engage with new audiences whilst increasing our impact and helping to drive
revenue. We will hold two major exhibitions. Propaganda: Power and Persuasion will be
the first exhibition to explore international state propaganda from the 20th and 21st
centuries. A major exhibition about Georgian Britain will look at the social, cultural and
daily life of the period.
Strategic Priority 5: Lead and collaborate in growing the world’s
knowledge base
During the first phase of our partnership with the Qatar Foundation we will create up to
500,000 digital objects from our collections relating to Gulf history and science in the
British Library Annual Report and Accounts 2012/13
14
Arabic world. We will manage this content and present it multilingually through an
interactive, web-based multimedia system.
We will complete key digitisation projects with partners including Google, adding 400,000
items of out-of-copyright digital content from our 1700-1870 collections. In addition we will
work with our partners in the Europeana Collections 1914-18 project to digitise 250,000
images commemorating the outbreak of the First World War.
British Library Annual Report and Accounts 2012/13
15
Corporate Business Plan Activities 2013/14
APPENDIX A
SP1 :Guarantee Access for future generations
Managing the implementation of the statutory requirement to collect non print content by reporting
year 2014/15 via the Legal Deposit Programme.
In anticipation of achieving Non Print Legal Deposit Regulations in April 2013 we will focus on avoiding a
‘digital black hole’ by: improving our collection capabilities; improving access to our growing digital
content both online and in our Reading rooms; and harvesting the entire UK web domain, with it's 4.8m
websites.
Owner: Lucie Burgess
Funded from DII
Q1: Set up of 1,000 e-journal titles available at launch through outsourced arrangement with Portico. 300 ebooks available at launch. 26,500 articles collected through LDAP voluntary scheme available at launch.
Resource discovery through Explore the BL available online. Content accessible through secure access
system (Ericom) on all PCs in BL reading rooms at launch, which enforces access restrictions imposed by
regulations, including single concurrent user acess and restrictions on printing and copying. First 'light'
domain crawl commences.
End Q1: Initial deposit portal capability live, which enables publishers to deposit content outside e-journals
and e-books routes. 29,000 xml + pdf e-journal articles available. 3,000 e-books available. Collecting
priorities agreed and communicated.
End Q2: Access to 10,000 themed UK websites available under themed domain crawl (NHS reforms) to
showcase web archiving capability. Processing and ingest of full 'light' domain crawl begins. 58,000 ejournal articles available. 6,000 e-books available. Phase 2 build of publisher deposit portal developed and
implemented.
End Q3: 86,000 e-journal articles available. 9,000 e-books available. Access to 4.8 million UK websites
available through the 'light' web domain crawl.
End Q4: 115,000 e-journal articles available. 12,000 e-books available.
ACTION PLAN
ET Sponsor: Phil Spence
To make the Newspaper Building at Boston Spa fully operational and begin loading newspapers during
2013/14 and open a new Newspaper Reading Room at St Pancras in the autumn.
ET Sponsor: Phil Spence
Owner: Alasdair Bruce
ACTION PLAN
Funded through previously committed Newspaper Programme
Q1 Complete Basement Microfilm move
Q2 Complete Low Use Periodicals move to ASB
Q2 Compete NSB Automation acceptance testing and tests with BL host systems; migrate Aleph data
Q2 Close Reader Services at Colindale and start move of Newspaper mateials to St Pancras
Q3 Open St Pancras Reading Room
Q3 NSB delivered; start moves of Newspaper collection to NSB
Newspaper Building
Q1 Racking and Equipment Build - Factory Acceptance Testing.
Q1-Q2 Automation Acceptance Test in NSB
Q3 End to end Testing
NSB Ready
Q4 Automation Post Live Tests
1
Implement the Library's content strategy to optimise the value for money of our acquisitions spend.
Our focus this year will be to ensure that our acquisition and legal deposit decisions are aligned with UK
research priorities, building on the strengths of the Library's collection and continuing digital transition
and user needs. This includes establishing more effective internal processes for managing content and
alignment of acquisitions budget to discipline-based and format-based structure.
ET Sponsor: Caroline Brazier
Owner: Lucie Burgess
Funded from baseline budget
Q1: Summary of Corporate Content Strategy and key messages on Web and Intranet.
Q1: Open House and other presentations.
Q1: Discipline content development policies on Web and Intranet
Q1: Hold first “Subject Selection for Non-Print Legal Deposit” Workshops
Q1: Discipline-based acquisitions coding (which enables acquisitions spend to be allocated to disciplines) in
place.
Q1: Report on digital infrastructure changes required to enable connecting and to improve management
information. Report on "without walls" access strategy produced, in collaboration with colleagues in O&S
and licensing.
Q2: Complete subject-based and format-based content development policies. Develop subject priorities in
each discipline. Submit business cases for digital infrastructure changes required to enable connecting and
improve management information. Submit business cases for "without walls" access development, in
collaboration with colleagues in O&S and licensing.
Q3: Complete review of acquisitions budget and propose new structure for acquisitions spend based on
disciplines, subjects and formats.
Q4. Review progress and set up process improvements for the next financial year.
Implement Corporate Content Strategy 2013-14 activities timeline
SP2: Enable access to everyone who wants to do research
To create a new website that brings the full benefits of the British Library online and encourage new
users
We will begin to provide increased access to our collections through further development of the BL’s
website during year 2 of the Web Redevelopment Programme. We will complete the core public/learner
and researcher/business offering as one of the steps towards engaging with and inspiring the learners of
tomorrow. We will begin to provide a more vibrant and interactive online experience, adding value
through insights provided by our staff and extending access to those who can’t visit our premises.
ACTION PLAN
ET Sponsor: Frances Brindle
Owner: Graham McFadyen
Funded from DII
Q1-Q4 Complete development of core public/learner and researcher/business offers (as commenced in
2012-13) across new information architecture, in particular proposed ‘Digital collections’, ‘Subjects’,
‘Services’, ‘Visiting us’, ‘What’s on’ and ‘Learning’ sections.
Scope of each area and schedule for development to be confirmed in Q4 of 2012-13.
All phases of delivery to include detailed scoping, user research, information architecture, design, piloting,
testing, build, and (where appropriate) content migration and integration between new Content
Management System and other Library systems.
Activity will exclude some existing areas of Library web eco-system (eg ‘About us’, MBS Portal). These will
be addressed in 2014-15.
Q1-Q4 Support (and integrate) web developments funded from other budgets, eg English Online, World
War I, Online Shop, etc.
2
The Library will deliver a step-change in its ability to acquire, preserve and manage a critical mass of
digital content; and a step-change in the delivery of this digital content to users through search and reuse. This change will transform our users’ ability to carry out research in any discipline.
ET Sponsor: Caroline Brazier
Owner: Lucie Burgess
Funded from DII
Q1:Complete the development of new capability to intake sound and video content into the Digital Library
System. Implement a new viewer for digitised content, enabling full online access via the BL to 60,000 19th
century books.
Q2: Deliver full business case for implementation of Digital Rights Management solution. Deliver
recommendation for next generation search tools to be adopted by the Library, including full-text search
via 'Explore the BL'.
Deliver a new media player in the BL reading rooms to improve the user experience in accessing broadcast
news and other audio-visual content. Develop a new facility to share catalogue records describing archives
and manuscripts held by the Library with partners e.g. Archives Hub and the National Archives.
Q3: Automated workflow delivered for intake of digitised content into the Digital Library System, and ingest
completed of all Europeana WW1 digitised content via this route. Access delivered via reading rooms,
online and Europeana portal. New systems delivered for supply of subscription e-journal content to readers
and document supply customers and reference externally-held content on publisher websites.
Q4: Access to digital archives and manuscripts integrated with the Digital Library System, giving easy access
to this content through the reading rooms and online.
To implement a master repository for all Library customer data, with single customer identifier and
consistent data capture across all Library services by March 2014.
ET Sponsor: Frances Brindle
Owner: Graham McFadyen
Funded from DII
Q1: Integrate active Reader accounts into CMI
Q2: Integrate dormant Reader accounts into CMI
Q3: Upgrade CRM and NEAT Box Office to latest versions
Q4: Build phase for migrating BIPC/Learning customers into CMI and setting up their event booking on
NEAT Box Office (will continue beyond March 2014)
Upgrade the free 'WIFI' service provision in St Pancras for the benefit of our users
ET Sponsor: Richard Boulderstone*
Owner: Steve Lenton
Additional £200k approved as capital for 2013/14 plus annual £59k support for 3 years
Q1 Competitive Framework Tender complete and contract awarded
Q2 Design, install and test new Wi-Fi infrastructure, agree service levels with new supplier
Q2 Transition to new infrastructure and service launch
3
SP3: Support research communities in key areas for social and economic benefit
We will continue to implement regional roll-out of BIPC to 'core cities' to support government's
innovation-driven growth agenda. The Newcastle BIPC will become fully operational whilst Sheffield,
Leeds, Liverpool and Birmingham will be introduced in their pilot phase. Local training and support; re
branding, marketing and a full partner programme will be delivered.
ACTION PLAN
ET Sponsor: Frances Brindle
Owner: Isobel Oswell
Additional £176k approved for 2
years only (2013-2015)
Q1: Newcastle BIPC opens as a fully operational BIPC
Q1-4: Sheffield, Leeds and Liverpool go into pilot phase
Q2-4: Birmingham goes into pilot phase
Q1-4: Hold quarterly progress meetings with IPO and Heads of Services to agree major initiaves, share best
practice and ensure we keep on track
Q1-4: Support libraries with regional ERDF/other bids
Q1-4: Develop co-branded national marketing and PR campaigns
Q1: Liaise with city libraries to develop spec for shared microsite
Q2-4: Develop and build shared microsite
Q1-4: Provide local training and support re branding, marketing, partner programme, success
measurements, etc..
To implement the Library's Higher Education Strategy in collaboration with the Higher Education sector
We will work with academic researchers to transform the Library's unique collections, digital content and
expertise into world-leading research. We will continue to develop as an integral part of the UK research
base by linking up the UK research digital e-infrastructure.
ET Sponsor: Frances Brindle
Owner: Isobel Oswell
Funded from baseline budget
Q1: Detailed implementation plan completed for all three strands.
- Identification of new and high priority activities.
- Scoping for the HE evidence case completed and work starts.
Q2: Ongoing stakeholder management process established and agreed.
- Complete mapping for infrastructure strand and agree way forward, feasibility studies as required (e.g.
national level e-infrastructure opportunities)
Q3: - Evidence case completed and campaign planned.
Q4: - Progress report of new partnerships/collaborations/opportunities and progress report, including new
collaborations, investment opportunities and the impact on end users in higher education.
4
To develop Envia, the BL service for discovery and access of Environmental Science information, into a
mature and sustainable service.
ET Sponsor: Richard Boulderstone*
Owner: Lee-Ann Coleman
Funded from baseline budget
Q1: Collate initial beta test metrics and user feedback;
Q2 - Q4:Iterative development of Envia functionality, back-end architecture, workflows and content based
on user requirements and outcome of technical review
Q3: Agree service parameters for pilot, based on mid-year review of beta test phase
Q4: Commence pre-production pilot service build
Manage continuous improvement of EThOS (Electronic Thesis Online Service) and transition from the
Higher Education subscription service to a British Library business-as-usual service.
ET Sponsor: Frances Brindle
Owner: Maja Maricevic
Additional £264k approved over 3 years (2013-2016)
Q1: Finalise the receipt of subscriptions of the current year.
Q1: Business plan development and acceptance for the new business model.
Q1: Agreeing new model with the HE Sector and initial communications of the change.
Q1: Confirmation of all resources in O&S and eIS for the new business model.
Q1: Finalise transition arrangements to the new business model, launch communication across the sector.
Marketing plan developed for the end business users and universities.
Full operational implementation plan developed.
Q2: New business model starts.
Current steering group transitioned into advisory group.
Q3: Marketing campaign aimed at end users.
eIS review completed.
Q4: Progress report.
SP4: Enrich the cultural life of the nation
To improve the quality and impact of the Public Engagement programme
We will deliver a more exciting engagement programme which will demonstrate the breadth and depth
of our collections; our curatorial knowledge and expertise; and engage with new audiences with
increasing impact and helping to drive revenue for the BL, via two main exhibitions.
ACTION PLAN
ET Sponsor: Frances Brindle
Owner: Roger Walshe
Additional £140k approved for 2013/14 only
Q1 Propaganda
Q3 Georgians
Folio Gallery:
Q1 Benjamin Britten
Q3 Children's Illustrated Books
Q4 Beautiful Science
Q4 Development of interpretative plan for fundraising collateral for gallery redevelopments.
KPI Targets:
Paccar exhibitions: 100k ticket sales and £420k Net contribution;
17.5k participants in Public Events programme;
500k visitors in Public programme overall
250k visits Treasures Gallery
120k visits Folio Gallery
12.5k visits BL Centre for Conservation
100k unique visitors to exhibition microsites
5
Based on our exhibitions we will deliver a learning programme which supports key subject areas of the
curriculum, by encouraging use of primary sources in education and positioning the Library as a centre of
best practice for digital learning.
ET Sponsor: Frances Brindle
Owner: Roger Walshe
Funded from DII
Deliver a core programme of workshops; deliver programmes associated with two Paccar exhibitions and
Children's Illustrated Books; develop Digital Research programme. Launch major online resources
supporting WW1 Study. Implementation of Workshop Box Office System. Development and phased launch
of English Online.
20k onsite participants including 2000 participants in Digital Research programme;
1.3m visitors to existing Learning website.
To implement the digital scholarship strategy by ensuring that curatorial and other staff have the skills
that they need to support digital scholarship.
ET Sponsor: Caroline Brazier
Owner: Adam Farquhar
Funded from baseline budget
1. Content- Work through the Access & Reuse Working Group, DIAM, LDP and major content projects to
ensure that conditions for scholarly use are taken into account and documented
2. Tools and services- Pilot methods to provide bulk access for scholars; Work through DIA projects to
further develop tools for discovery, visualisation, and annotation; Develop external project proposals and
internal business cases for digital scholarship tools and services; Contribute to web redevelopment
programme research offers.
3. Engagement - Deliver the BL Labs project competition and award cycle in 2013/14; contribute to or
partner in collaborative digital scholarship proposals and projects; Raise awareness of digital collections
and possible usage through conferences and symposia.
4. Capacity building.- Continue delivery of Digital Scholarship Training Programme; Deliver Digital
Conversation symposia, 21st Century Curation symposia & CONNECT newsletters.
Q1:re 1. - Report on BL digital content available for research use. Updated in Q4.
Q3 re 2. - Case study on BL digital content use by researchers.
Q3:re 3. - BL Labs competition award made.
Q4:re 3. - BL Labs first award project complete.
Q1–Q4:re 4. - Deliver training programme – ten 1-day courses delivered 2x in year.
We will begin to develop the first phase of a 10 year plan for the physical enhancement of St Pancras
estate, seeking to advance some specific changes during 2013/14 and 2014/15. Our plans will be
audience facing and will change the perceptions and experiences at the British Library.
ET Sponsor: Roly Keating
Owner: Steve Morris
To be funded from Strategic Investment Capacity
Plans for 13-14 yet to be developed but will include Land to the North and review of the our new multi
media environment for users
6
SP5: Lead and collaborate to grow the world's knowledge base
To create up to 500,000 digital objects from the BL’s collections relating to Gulf History and to Science in
the Arabic World, in partnership with the Qatar Foundation
During the first year we will provide the content for a web-based, interactive, multilingual, multimedia
system for managing and presenting the content.
ET Sponsor: Phil Spence
Owner: Oliver Urquhart-Irvine
ACTION PLAN
Funded through Qatar Partnership
Q1 IT Portal Proof of concept in place
Q1 User-testing of IT portal
Q1-2 Full complement of programme staff in post
Q1 Project start-up for Phase 2 planning
Q1-2 Digitisation to ramp up to operational phase
Q2 First BLQFP Annual Report produced
Q3 Annual Partnership Board meets in London
Q4 Options appraisal for Phase 2
Deliver content to Google for digitisation of approx. 5000 books per month.
In doing so this will increase the amount of out-of-copyright digital content from our 1700-1870
collections by 400,000 items
ET Sponsor: Caroline Brazier
Owner: Kristian Jensen
Additional £60k approved for 2013/14 only.
ACTION PLAN
Q1-4 Operational phase becoming embedded. Content delivered to Google for digitisation at 5000 books
per month (assuming a standard number of pages per book). Continuous review and refinement of
processes.
Q2 Ingest into DLS embedded as operational. Review of first 6 months of digitisation: successes, issues,
lessons learned.
Q3-4 Review of amount of content digitised and establish whether master list of candidates for digitisation
appears sufficient for lifetime of project.
Q3-4 Digitised content accessible via DLS.
In collaboration with other European libraries, digitise and make available World War 1 related content
for all media types eg Music, Images and Books.
We will continue working with Europeana to digitise a further 150,000 images in readiness for the WW1
commemoration activities.
Owner: Kristian Jensen
Funded from external EU funds
Q1: Creation of METS files for digitised material to be ingested into the DLS and accessible via DIPS2.
Digitisation: Music: 500 items out of copyright items, Modern Literary MSS: c.1,000 items that need to be
cleared of copyright restrictions. Europeana material will go through the DigiFlo process for the creation of
the psip packages as part of the pre-ingest preparation of the material.
Q2: Digitisation of Modern Historical Papers: c.2,000 items. 80% of the material is under Crown Copyright
and the rest will be cleared of copyright restrictions as part of the copyright clearance process.
Q3 Complete the creation of a total of 150,000 digital images of WW1 related content (8,758 items) with
OCR where possible; to meet the total of 200,000. OCR will be performed through the DigiFlo process,
which will produce the METS Alto files vital for the ingest of the ocred material into the DLS.
Q4 All digital images of MSS material published to DIPS1.2 All digital images of printed material ingested
into the DLS and published to DIPS2. Copyright status of digitised items will be visible on the DIPS2 viewer
and as part of the metadata set in DIPS1.2. We are enriching the metadata for 8,758 BL items by adding
subject headings, object types and copyright status information in the catalogue records.
ACTION PLAN
ET Sponsor: Caroline Brazier
7
Further develop our relationship with Cengage Gale and increase our 19th Century digital content
through our NCCO project
ET Sponsor: Steve Morris*
Owner: Simon Bell
Funded from baseline budget
Q1-Q2 Oversee digitisation of the second tranche of materials (Photography, Women, STM etc) to a
worldwide HE market.
Q3 Initiate discussions on the third tranche of NCCO.
Q4 Develop Business Case for the third tranche, sign contract and prepare for mass digitisation
Develop a new 3 year strategy for the Library's programme of international activity to enable the Library
to: deliver on major regional priorities, develop key international partnerships, contribute to increased
collaboration between major UK cultural institutions on international issues, and by doing this contribute
to UK soft power/cultural diplomacy priorities.
ET Sponsor: Caroline Brazier
Owner: Kristian Jensen, Andy
Stephens
Funded from baseline budget
Q1 Develop international programme for new CEO including;
Develop proposals for Qatar phase 2 and India Strategy
Reconstitute World C ollections Programme (WCP) and identify ways in which UK institutions can
collaborate more effectively on international issues
Undertake international work with UK Govt and other UK organisations such as British Council, UUK to
contribute to UK international agenda
Work with diplomatic corps and other overseas agencies to promote the BL
International professional engagement - CENL, CDNL, europeana, world digital library etc
Detailed timescales to be agreed.
Financial Sustainability
To manage Overall Budget position.
To ensure our financial resources are maximised within the constraints of the Delegated Expenditure
Limits (DEL) as set by DCMS
ET Sponsor: Steve Morris
Owner: Mick Wilkin
Q1: Resources allocated to budgets based on Business and Financial Plans.
Q2: Qtr 1 reforecast presented to ET and Board.
Q3: Qtr 2 reforecast presented to ET and Board.
Q4. Final Outturn managed within Departmental Expenditure Limit targets.
To deliver our fundraising targets
ET Sponsor: Frances Brindle
Achieve an overall fundraising target of £3m.
Contribution from all Priced Services
ET Sponsor: Phil Spence
Document Supply
£1.15 million
ET Sponsor: Phil Spence
Imaging & Picture Library
£0.47 million
ET Sponsor: Frances Brindle
Commercial
£1.13 million
ET Sponsor: Steve Morris*
Licensing
£1.3 million
8
Owner: Sarah Frankland
Owner: Andy Appleyard
Owner: Patrick Fleming
Owner: Caroline Brown
Owner: Simon Bell
Secure the sale of the BL's Colindale freehold site to release funds back into the Newspaper Programme.
ET Sponsor: Steve Morris
Owner: David Read
Q1 Exchange of Contracts
Q2 Completion of exchange
Leasehold back to British Library begins on completion of Vacant Possession
Target Vacant Possession to be completed by 31st October 2014
Increase the diversification of the Library’s funding through the enhancement of commercial and
philanthropic income streams.
ET Sponsor: Roly Keating
Owner: Frances Brindle
To be funded from Strategic Investment Capacity
Plans for 13-14 yet to be developed.
Valuing and Developing our staff
Deliver Diversity Strategy to ensure that the Library meets the requirements of the Equality Act
ET Sponsor: Mary Canavan*
Owner: Dawn Whelan-Smith
Q1 - Q4 Ensure progress of each of the agreed Equality and Diversity Objectives is delivered. Progress is
communicated across the Library.
Q2 Deliver annual progress report to Board
To build the capability and capacity of the organisation through the skills development agenda to ensure
skills flexibility of staff
ET Sponsor: Mary Canavan*
Owner: Alistair Mcintosh
Additional £174k approved for 2013/14 only
Q1-4 Implement digital skills strategy
Q1-4. Implement pilot of online appraisal system
Q3. Implement Strategic Analysis and project management course for senior managers
Q1-4; Implement internships to offer work experience to unemployed people from Q2 onwards
Q3 Present annual talent development report to ET and Board
To increase engagement levels of British Library staff from those expressed in the 2011 survey
ET Sponsor: Mary Canavan*
Owner: Alistair Mcintosh
1. Refresh employer brand and careers website
Q1/2. Implement staff survey actions from 2012-13 in Q1 and 2.
Q4 Implement 2013 staff survey in Q3 and action plan
Operational Performance
Improve Customer Satisfaction
ET Sponsor: Phil Spence
Document Supply
Customer Satisfaction - Document Supply Users 87%
ET Sponsor: Phil Spence
Reading Rooms
Customer Satisfaction - Reading Rooms 92%
ET Sponsor: Frances Brindle
Exhibitions
Customer enjoyment Rating 90%
9
Owner: Andy Appleyard
Owner: Patrick Fleming
Owner: Roger Walshe
Finalise the implementation of the IT Strategy
To deliver the IT requirements that are needed to support the Library's 2020 vision and 2011-15 strategy
ET Sponsor: Richard Boulderstone*
Owner: Lewis Crawford
Complete the actions identified in the IT strategy implementation plan and monitor progress against
targets.
Deliver more effective Services
ET Sponsor: Phil Spence
Owner: Andy Appleyard
Items Supplied remotely
Items Supplied Remotely 480,725
% Document supplied items delivered in 4 days 98%
% Document Supply items delivered electronically 78%
Owner: Patrick Fleming
Reading room visits and items consulted
Items consulted in Reading Rooms 4,175K
Visits to Reading Rooms 480k
% items delivered from basements within 70 minutes 93%
Owner: Alasdair Ball
Deliver CA&D operational KPIs
Print: Total number of items received – 593,000
Print % UK Published book titles received through legal deposit 90%
Digital - Increase in size non-subscription born digital collection, monograph non print legal deposit items
50,000
Digital - Increase in size of non-subscription born digital collection, serials non print legal deposit items
80,000
Digital - Increase in size of born digital collection, serials non print non-legal deposit items 70,000
Digital Processing - Increase in the proportion of the BL's digital collections that can be delivered in a usable
format - 16%
ET Sponsor: Frances Brindle
Owner: Isobel Oswell
BIPC Core Service
Q1-4: Deliver advice and support to 500 start-ups per quarter
Q1-4: Deliver growth advice and support to 250 micro-companies per quarter
Q1-4: Maintain average satisfaction levels at 4 or above
Q1-4: Meet/exceed diversity targets of 50% women, 33% BAME and 3% disabled
Q1-4: BIPC footfall maintained at at least 12,500 per quarter
Q1-4: Page views maintained at at least 250k per quarter.
Q1-4: Help to create 100 companies and 150 jobs (demonstrated at year end).
Datacite Services
ET Sponsor: Richard Boulderstone* Owner: Lee-Ann Coleman
Q1: Final JISC workshop delivered
Q2: Final output of JISC-BL data citation disseminated
Q3: DataCite user group meeting; 2 new clients secured
Q4: Workshop for HE libraries; 3 new clients secured
ET Sponsor: Steve Morris
Green Agenda
%age waste recycled 70%
Annualised waste production 659 tonnes
Annualised co2 17884 tonnes
Annualised kwh usage 47,824,088
10
Owner: David Read
Undertake major programme of asbestos management works at Boston Spa
ET Sponsor: Steve Morris
Owner: Patrick Dixon
Funded from previously committed Asbestos Project
All milestones to be complete by end Quarter 1
April 2013 - Complete bookmoves to building 4A
April 2013 - Complete cleaning Building 2 (South)
May 2013 - Building 4A Business As Usual
May 2013 - Re-instate Building 2 (South)
May 2013 - Building 2 Business As Usual
June 2013 - Complete cleaning Building 7
June 2013 - Re-instate Building 7
June 2013 - Building 7 Business As Usual
* ET Sponsor will change from 7th May 2013
11