AAA VACATIONS® AGENT REFERENCE GUIDE
2017 ROYAL CARIBBEAN INTERNATIONAL
AAA Vacations® Amenities
Combinability
AAA Vacations® Vouchers
Booking Instructions
Amenity Codes
Eligible Departures
Confirmations
Agent Support
Additional Partner Information
2018/2019 Agent Ref Guide
AAA VACATIONS® AMENITIES
AAA Vacations® Complimentary Inclusions
• $26 per stateroom Onboard Spending Credit 3-5 nights.
• $50 per stateroom Onboard Spending Credit 6-9 nights.
• $100 per stateroom Onboard Spending Credit 10+ nights.
• Sparkling wine placed in stateroom during cruise.
• Priority Check-in on day of embarkation (does not grant priority boarding).
• Dinner for two in a specialty restaurant on select Oasis Class ships (Allure of the Seas, Harmony
of the Seas, Oasis of the Seas, Anthem of the Seas).*
* Passengers must make reservations onboard. Valid on port days only. Gratuities included.
Voucher is valid for dinner only for Chops Grille, Giovanni’s Table, Samba Grill, Jamie’s Italian,
150 Central Park, or Wonderland. Excludes: Johnny Rockets Special dining events in specialty
restaurants on Oasis-class ships. Izumi, Chef’s Table, Mystery Dinner Theater, Vini d’Italia and
Portofino Wine Series on all ships are also excluded. Restaurants subject to change.
NOTE: Soft amenities will append 30 days after a booking is made.
AAA Member Benefit (Not part of AAA Vacations®)
AAA Vacations® are combinable with a quarterly AAA Member Benefit of one complimentary spa
treatment per stateroom on select sailings dates in selected categories. This benefit does not auto
append. Agent instructions are on the AICWEB. Click here for further details.
AAA Vacations® Best Price Guarantee
If a member makes a booking with AAA for a qualifying AAA Vacations® cruise vacation, and they find a
valid better rate for the exact itinerary within 24 hours of your booking, AAA Vacations® will match the
lower rate and send them a $50 AAA Vacations® future travel credit certificate. Certain restrictions
apply. Click here for further details.
AAA Vacations® 24x7 Member Care
AAA Vacations® 24/7 Member Care vouchers are only available to AAA Vacations® customers. At least
one member of the traveling party must be a AAA/CAA member. Click here for further details.
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AAA VACATIONS® AGENT REFERENCE GUIDE
COMBINABILITY
Onboard Credit (OBC) Combinable with:
Rate Codes: Standard Rates, Restricted Rates (Senior, Resident, Military, Police, Fire, Reduced Air), and
FIT (at combinable non-group pricing) bookings can be transferred into a group.
Promotions: AAA Quarterly Member Benefits and trade offers with
exclusion of combination resulting in a duplicate benefit (onboard
TIP: When combining
credit, dining offer, etc.). However, Soft Amenities (priority check-in,
with an RCI promo, the
sparkling wine and dinner for two, if applicable) will be added within
higher OBC will apply.
30 days of booking creation. Combinable with Future or Next Cruise
Audit confirmations at
Onboard Credits, Alaska Cruise/Tour program.
time of booking to
Onboard Credit (OBC) Not combinable with:
confirm OBC.
Rate Codes: Going, Going Gone (GGG), Friends & Family (TAA),
Interline, Travel Agent, Net, Seminar at Sea, Crown and Anchor Sales
Event (CAS), Book Rate Program, Wave/Your Wow OBC, or any other offer resulting in a duplicate
benefit. Not valid on charters or group pricing.
Promotions: Including but not limited to, Crown & Anchor offers and discounts, WOW Sales, and
Shareholder benefits, Instant Savings Discounts (100 Hour Sale, Fall Savings, etc.).
Onboard Credit Clarification: RCI does not allow a double OBC on FIT/non-group bookings during special
promotions such as Wow, Vow to Wow, or Instant Savings offers. Next Cruise/Decide Now/Decide Later
is the exception if offered as part of the incentive onboard.
Future/Next Cruise Policy:
Decide now: Up to $500 OBC per stateroom for confirmed bookings on current sailing based on length
of sailing, stateroom type booked. Deposit is $50-$500 per stateroom based on length of sailing,
stateroom type booked and are non-refundable. Current promo applies for future sailing.
Decide Later: Applies to a maximum of 3 Open Bookings per person per voyage. Deposit is $100 nonrefundable per person. OBC per stateroom model: $25.00 OBC 5-7 nights, $50.00 OBC 8-10 nights,
$75.00 OBC 11-14 nights and $100.00 OBC 15+ nights.
AAA VACATIONS® VOUCHERS
AAA Vacations® vouchers to be included in members’ travel documents:
All documents are available on AICWEB. Print one voucher per stateroom.
Click here to access the VIP Priority Check-in voucher.
Click here to access the Specialty Dining voucher (for Oasis Class departures only).
SELECT DINING VOUCHER IS BASED ON DATE OF BOOKING. AGENT/GUEST IS RESPONSIBLE TO
PRINT THE VOUCHERS TO BE PRESENTED ONBOARD.
Click here for AAA Vacations® 24 X 7 Member Care Voucher.
Onboard credit will appear on the 1st and 2nd travelers’ onboard account - no voucher needed.
Sparkling wine is placed in cabin during cruise - no voucher needed. Note: Priority Check-in voucher
applies only to bookings with confirmed Option Code SDI1 in booking. Voucher will not be honored for
any other Royal Caribbean Cruise trade promotions.
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AAA VACATIONS® AGENT REFERENCE GUIDE
BOOKING INSTRUCTIONS
Travelport Cruise is recommended for booking AAA Vacations® sailings. Select the AAA Vacations®
Special Offer and “AAA Vac OBC” rate code in order to immediately apply the onboard credit (OBC). The
soft amenities will be applied within 30 days of booking.
If booking qualifies, the OBC will show on the category page
and subsequent booking pages in Travelport Cruise. It will also
show on the cruise confirmation. Amenity codes for soft
amenities, if applicable, will be added within 30 days of
booking.
Other methods of reservation: Phone and partner site,
CruisingPower.
TIP: To receive soft amenities,
bookings must be made at least
30 days prior to departure.
Bookings made less than 30 days
from departure will only receive
the OBC. The booking will not
receive soft amenities.
If a booking does not initially qualify for AAA Vacations® but is modified later to allow amenities, the
amenity codes are not automatically applied. Contact AAA Vacations® Support to have them applied.
This applies to all booking methods.
AMENITY CODES
Amenity/Option Codes
Applied immediately at
time of booking, if
promotion qualifies
Travelport Cruise Amenities
AAA Vacations® OBC $26 per stateroom 3-5 nights
AAA Vacations® OBC $50 per stateroom 6-9 nights
AAA Vacations® OBC $100 per stateroom 10 nights plus
SDI1
Sparkling wine (in cabin) & VIP Priority Check-in. Applied 30
days after booking.
SFD4
One Complimentary dinner for two at Specialty Restaurant.
Applied 30 days after booking.
Amenity/Option Codes
OBC codes used when OBC must be manually applied by RCI
SDD7
AAA Vacations® OBC $26 per stateroom 3-5 nights
SDD8
AAA Vacations® OBC $50 per stateroom 6-9 nights
SDD9
AAA Vacations® OBC $100 per stateroom 10 nights plus
ELIGIBLE DEPARTURES
All RCI departures are now eligible to receive AAA Vacations® amenities for new bookings (providing the
promotional/rate code qualifies).
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AAA VACATIONS® AGENT REFERENCE GUIDE
Cruise Tours: Applies to cruise portion of a cruise tour that includes a AAA Vacations® sailing.
Click here TO VIEW FULL AAA VACATIONS® CRUISE CALENDAR ON AICWEB
CONFIRMATIONS



Request updated cruise confirmation 30 days after booking is made to verify soft
amenities have been applied. If they are not showing, contact AAA Vacations® Support.
IMPORTANT: IT IS THE AGENT’S RESPONSIBILITY TO VERIFY AMENITY CODES HAVE BEEN
APPLIED.
Do not contact NARedemptions or RCI reservations to apply AAA Vacations® Amenity
Codes.
Onboard Credits will appear in the Onboard Credits section on the booking confirmation
at time of booking if applicable. If the onboard credit does not appear, contact AAA
Vacations® Support.
NEW Travelport Cruise: Amenity/Option Codes can be seen by doing the following:
Search for booking (Service tab) > click on
Trips button> View button> View/Modify
PNR button > Scroll down to Booking
History section to verify option code(s) SDI1
(Priority Check-In/Champagne and SDF4
(complimentary dinner if applicable) have
been added> click on RETURN to BOOKING
button at top of page>Trip Viewer page,
Traveler Information section will show AAA
Vacations® amenities.
TIP: REMEMBER to synchronize
your booking in Travelport
before issuing e-docs. This will
let you audit your bookings. Then
you can ensure the appropriate
amenities are appended and the
correct vouchers will print with
your document’s request.
CruisingPower: Amenity/Option Codes can be seen on the Service History page.


AAA Vacations® Best Price Guarantee and 24x7 Member Care will not show on cruise
confirmation.
Click here for view an example of how AAA Vacations® amenities should appear in a
booking.
AGENT SUPPORT
Royal Caribbean’s reservation department is unable to apply AAA Vacations® amenity codes and are not
responsible to provide the details of the AAA Vacations® program. Contact AAA Vacations® Support for
assistance.


Email: [email protected]
Telephone: 888-314-9103, Mon-Fri, 9am to 5pm ET
ADDITIONAL PARTNER INFORMATION
For additional preferred partner information visit Royal Caribbean International Reference Pages.
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AAA VACATIONS® AGENT REFERENCE GUIDE
2018/2019 ROYAL CARIBBEAN
INTERNATIONAL
AAA Vacations® Amenities
Combinability
AAA Vacations® Vouchers
Booking Instructions
Amenity Codes
Eligible Departures
Confirmations
Agent Support
Additional Partner Information
AAA VACATIONS® AMENITIES
AAA Vacations® Complimentary Inclusions
• $26 per stateroom Onboard Spending Credit 3-5 nights.
• $50 per stateroom Onboard Spending Credit 6-9 nights.
• $100 per stateroom Onboard Spending Credit 10+ nights.
• Sparkling wine placed in stateroom during cruise.
• Priority Check-in on day of embarkation (does not grant priority boarding).
 Special AAA Vacations® Pricing on selected sailings identified with “RCI $” on the Cruise
Calendar
• Dinner for two in a specialty restaurant on select ships: Anthem of the Seas, Oasis Class ships
(Allure of the Seas, Harmony of the Seas, Oasis of the Seas, Symphony of the Seas).*
• Dinner for two in a specialty restaurant on select Oasis Class ships (Allure of the Seas, Harmony
of the Seas, Oasis of the Seas, Anthem of the Seas).*
* Passengers must make reservations onboard. Valid on port days only. Gratuities included.
Voucher is valid for dinner only for Chops Grille, Giovanni’s Table, Samba Grill, Jamie’s Italian,
150 Central Park, or Wonderland. Excludes: Johnny Rockets Special dining events in specialty
restaurants on Oasis-class ships. Izumi, Chef’s Table, Mystery Dinner Theater, Vini d’Italia and
Portofino Wine Series on all ships are also excluded. Restaurants subject to change.
NOTE: Soft amenities will append 30 days after a booking is made.
AAA Member Benefit (Not part of AAA Vacations®)
AAA Vacations® amenities are combinable with a quarterly AAA Member Benefit of one complimentary
spa treatment per stateroom or specialty dinner for two per stateroom on select sailings dates in select
categories. This benefit does not auto append. Agent instructions are on the AICWEB. Click here for
further details.
NOTE: Special AAA Vacations® Pricing is not combinable with the AAA Member Benefit
AAA Vacations® Best Price Guarantee
If a member makes a booking with AAA for a qualifying AAA Vacations® cruise vacation, and they find a
valid better rate for the exact itinerary within 24 hours of your booking, AAA Vacations® will match the
lower rate and send them a $50 AAA Vacations® future travel credit certificate. Certain restrictions
apply. Click here for further details.
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AAA VACATIONS® AGENT REFERENCE GUIDE
AAA Vacations® 24x7 Member Care (offered through Allianz)
AAA Vacations® 24/7 Member Care vouchers are only available to AAA Vacations® customers. At least
one member of the traveling party must be a AAA/CAA member. Click here for further details.
COMBINABILITY
Special AAA Vacations® Pricing (Rate Code AAA VAC SPECIAL PRICING) Combinability:
AAA Vacations Special Pricing is not combinable with any promotion with the exception of Crown and
Anchor discounts. New, FIT bookings may be moved into an existing group, assuming required criteria
are met. Please check with Royal Caribbean reservations at time of booking to verify combinability of
rate. Agents should contact the AAA Diamond Desk at 1-844-278-9747 or email at
[email protected] to move FIT bookings into the AAA VAC SPECIAL PRICING group.
AAA Vacations® Onboard Spending Credit (OBC) Combinable with:
Rate Codes: Standard Rates, Restricted Rates (Senior, Resident, Military,
Police, Fire, Reduced Air), and FIT (at combinable non-group pricing)
bookings can be transferred into a group.
Promotions: AAA Quarterly Member Benefits and trade offers with exclusion
of combination resulting in a duplicate benefit (onboard credit, dining offer,
etc.). However, Soft Amenities (priority check-in, sparkling wine and dinner
for two, if applicable) will be added within 30 days of booking creation.
Combinable with Future or Next Cruise Onboard Credits, Alaska Cruise/Tour
program.
TIP: When combining
with an RCI promo, the
higher OBC will apply.
Audit confirmations at
time of booking to
confirm OBC has been
applied.
AAA Vacations® Onboard Spending Credit (OBC) Not combinable with:
Rate Codes: Going, Going Gone (GGG), Friends & Family (TAA), Interline, Travel Agent, Net, Seminar at
Sea, Crown and Anchor Sales Event (CAS), Book Rate Program, Wave/Your Wow OBC, or any other offer
resulting in a duplicate benefit. Not valid on charters or group pricing.
Promotions: Including but not limited to, Crown & Anchor offers and discounts, WOW Sales, and
Shareholder benefits, Instant Savings Discounts (100 Hour Sale, Fall Savings, etc.).
AAA Vacations® Onboard Spending Credit Clarification: RCI does not allow a double OBC on FIT/nongroup bookings during special promotions such as Wow, Vow to Wow, or Instant Savings offers. Next
Cruise/Decide Now/Decide Later is the exception if offered as part of the incentive onboard.
Future/Next Cruise Policy:
Decide now: Up to $500 OBC per stateroom for confirmed bookings on current sailing based on length
of sailing, stateroom type booked. Deposit is $50-$500 per stateroom based on length of sailing,
stateroom type booked and are non-refundable. Current promo applies for future sailing.
Decide Later: Applies to a maximum of 3 Open Bookings per person per voyage. Deposit is $100 nonrefundable per person. OBC per stateroom model: $25.00 OBC 5-7 nights, $50.00 OBC 8-10 nights,
$75.00 OBC 11-14 nights and $100.00 OBC 15+ nights.
AAA VACATIONS® VOUCHERS
AAA Vacations® vouchers to be included in members’ travel documents:
All documents are available on AICWEB. Print one voucher per stateroom.
Click here to access the Priority Check-in voucher included in e-docs.
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AAA VACATIONS® AGENT REFERENCE GUIDE
Click here to access the Specialty Dining voucher (for Oasis Class & Liberty of the Seas departures only)
included in e-docs.
SPECIALTY DINING VOUCHER IS BASED ON DATE OF BOOKING.
Click here for AAA Vacations® 24 X 7 Member Care Voucher.
Onboard Credit will appear on the 1st and 2nd travelers’ onboard account - no voucher needed.
Sparkling Wine will be placed in cabin during cruise - no voucher needed.
Note: Priority Check-in voucher applies only to bookings with confirmed Option Code SDI1 in booking.
Voucher will not be honored for any other Royal Caribbean Cruise trade promotions.
BOOKING INSTRUCTIONS
Travelport Cruise is recommended for booking AAA Vacations® and AAA Vacations® Special Pricing
sailings. Select a AAA Vacations® promotion to have promotion details
included on customer confirmation. The soft amenities will be applied
TIP: To receive soft amenities,
within 30 days of booking creation.
bookings must be made at least
30 days prior to departure.
When booking AAA Vacations® in combination with a RCI promotion,
Bookings made less than 30 days
watch the “Attention Agent” section in Travelport Cruise promotions
from departure will only receive
for booking instruction.
the OBC.
If booking qualifies, the OBC will show on the category page and
subsequent booking pages in Travelport Cruise. It will also show on the cruise confirmation. Amenity
codes for soft amenities, if applicable, will be applied within 30 days of booking creation. Note: AAA
Vacations® Special Pricing Onboard Spending Credit (OBC) and soft amenities will be applied to
passenger’s account by the 2nd day of sailing.
AAA Vacations® Special Pricing (Rate Code AAA VAC SPECIAL PRICING) is
available on select sailings based on availability at time of booking until
120 days prior to departure.
Eligible sailings are highlighted in green and identified with “RCI $” on the
Cruise Calendar in the Cruise Line column. The Group#/Promo Code
column shows the Rate Code ID to look for in Travelport Cruise. To book
AAA Vacations® Special Vac Pricing sailings in Travelport Cruise, select the
appropriate sailing date, and Rate Code ID:
TIP: AAA Vacations
Special Pricing (AAA
VAC SPECIAL PRICING)
sailings are indicated
with “RCI $”on the
Cruise Calendar.
If booking a single, triple, quad, please contact Royal Caribbean reservations.
If a general market offer can be booked into AAA Vacations® Special Pricing, rate codes will show on the
Category Pricing page in Travelport Cruise. These general market offers will be booked at the prevailing
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rate of each offer and not against any older allocated rates held by AAA Vacations® Special Pricing, and
will still receive the soft amenities. However, the OBC would vary by the more restrictive offer.
Other methods of reservation: Phone and partner site, CruisingPower.
Note: If a booking does not initially qualify for AAA Vacations® but is modified later to allow amenities,
the amenity codes are not automatically applied. Contact AAA Vacations® Support to have them
applied. This applies to all booking methods.
AMENITY CODES
Description
Amenity/Rate Code
Applied immediately at time of
booking, if promotion qualifies
AAA Vacations® OBC $26 per stateroom 3-5 nights
AAA Vacations® OBC $50 per stateroom 6-9 nights
AAA Vacations® OBC $100 per stateroom 10+ nights
SDI1
Sparkling wine (in cabin) & VIP Priority Check-in.
Applied 30 days after booking creation.
SFD4
One Complimentary dinner for two at Specialty
Restaurant. Applied 30 days after booking creation.
AAA VAC SPECIAL PRICING (identified
with RCI $ on Cruise Calendar)
Rate Code ID # varies by sailing. (See Cruise Calendar
Group#/Promo Code column for number)
Amenity/Option Codes
Amenity/Option Codes codes used when OBC must be manually
applied by RCI
SDD7
AAA Vacations® OBC $26 per stateroom 3-5 nights
SDD8
AAA Vacations® OBC $50 per stateroom 6-9 nights
SDD9
AAA Vacations® OBC $100 per stateroom 10 nights plus
ELIGIBLE DEPARTURES
All sailings are included in AAA Vacations®. Select sailings available for AAA Vacations® Special Pricing.
Bookings must be made at least 30+ days prior to sailing to receive AAA Vacations® soft amenities.
Bookings made less than 30 days prior to sailing will only receive the AAA Vacations® OBC.
AAA Vacations® Special Pricing bookings must be made at least 120 days prior to departure.
Cruise Tours: Applies to cruise portion of a cruise tour that includes a AAA Vacations® sailing. Does not
apply to AAA Vacations® Special Pricing.
Click here TO VIEW FULL AAA VACATIONS® CRUISE CALENDAR ON AICWEB
NOTE: “RCI $” ON CRUISE CALENDAR INDICATES AAA VACATIONS® SPECIAL PRICING SAILING.
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AAA VACATIONS® AGENT REFERENCE GUIDE
CONFIRMATIONS
Request updated cruise confirmation 30 days after booking is made to verify soft amenities have
been applied. If they are not showing, contact AAA Vacations® Support.
 IMPORTANT: IT IS THE AGENT’S RESPONSIBILITY TO VERIFY AAA VACATIONS® HAVE BEEN APPLIED.
 Do not contact NARedemptions or RCI reservations to apply AAA Vacations® Amenity Codes.
 Onboard Credits will appear in the Onboard Credits section on the booking confirmation at time of
booking if applicable. If the onboard credit does not appear, contact AAA Vacations® Support.
 AAA Vacations® Special Pricing Onboard Spending Credit will not
TIP: AAA Vacations® Special
show on the booking confirmation. It will be applied to passenger’s
Pricing can be reviewed by
account by the 2nd day of sailing.
requesting a booking
 AAA Vac will show as the agent name on booking confirmations for
confirmation from cruise
AAA Vacations® Special Pricing bookings.
line.
Travelport Cruise: Amenity/Option Codes can be seen by doing the
following steps:
Search for booking (Service tab) > click on Trips button> View
button> View/Modify PNR button > Scroll down to Booking
TIP: REMEMBER to synchronize
History section to verify option code(s) SDI1 (Priority Checkyour booking in Travelport
In/Champagne and SDF4 (complimentary dinner if applicable)
have been added> click on RETURN to BOOKING button at top of
Cruise before issuing e-docs.
page>Trip Viewer page, Traveler Information section will show
This will let you audit your
AAA Vacations® amenities.
booking & ensure the
appropriate amenities are
CruisingPower: Amenity/Option Codes can be seen on the Service
History page.



AAA Vacations® Best Price Guarantee and 24x7 Member Care will not show on cruise confirmation.
Click here to view an example of how AAA Vacations® amenities should appear in a booking.
AGENT SUPPORT
Royal Caribbean’s reservation department is unable to apply AAA Vacations® amenity codes and are not
responsible to provide the details of the AAA Vacations® program. Contact AAA Vacations® Support for
assistance.


Email: [email protected]
Telephone: 888-314-9103, Mon-Fri, 9am to 5pm ET
ADDITIONAL PARTNER INFORMATION
For additional preferred partner information visit Royal Caribbean International Reference Pages.
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